PMO, Business Change & Transformation, Investment Management

The Business Change and Transformation department has central oversight, coordination and overall delivery responsibility for major global Corporate, People and Regulatory transformation initiatives. The team leads a global portfolio of change, managing interdependencies, resource demand, risks, issues, communications and ensures return on investment. The department also acts as an in-house consultancy function with a central pool of resource that can be deployed to projects as and when needs arise. Reporting to the Head of Programme delivery, this role will support delivery of projects across the organisation and work across different parts of the business to deliver change.

The nature of these projects will vary over time and is likely to be diverse but will have an initial focus on delivery of a Client Experience (CX) Roadmap and Global Institutional Strategy. For these initial assignments the role will have a matrix reporting line to the Programme Manager.

Duties & Responsibilities:

• Create and maintain all project reports and documentation including Teams, Sharepoint and other directories as required
• Supporting programme governance
• Analysing and documenting "as is" business processes. Evaluate the current state of business process and model the "to be" business processes.
• Define and document workflows to align with existing BAU operating models
• Producing Training and or assisting in the delivery of, where appropriate; including canvassing stakeholder views/opinions/workshop facilitation.
• Produce MI for stakeholders, including progress dashboards
• Meeting Management (Booking rooms/Zoom, taking minutes, tracking actions)
• Supporting team meetings including working group meetings and steering group meetings as appropriate
• Engagement with stakeholders, including senior stakeholders, across the firm
• Project Status Reporting - Producing and/ or presenting Project Governance PowerPoint decks with statistics & commentary as well as Project update slides where relevant
• Support project managers in the development and maintenance of project artefacts
• Track projects against the programme assurance framework

The role requires:

• Background in financial services (ideally asset management)
• Excellent communication skills, both verbal and written
• Great interpersonal and stakeholder management skills
• Good problem-solving skills
• Strong time management skills
• Able to work in a matrix management environment