Planner

Company Description

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Job Description

Main duties
• To complete all engineer work schedules and communicate these to the engineering teams daily, weekly, and monthly
• Effective utilisation, efficiency and productivity of the field engineers
• High levels of communication with the Engineers, Supply Chain, Compliance and Quoted Works Co-ordinators
• The effective planning and utilisation using standard times and scheduling tool to aid the completion of all Reactive/PPMs within the month.
• Meeting and where possible exceeding all SLAs for Attendance and Completion.
• Regular communication with Team Leader on issues with engineers and assistance in ensuring the plan is as optimal as possible.
• Ensuring good decisions regarding subcontracting and re-allocate accordingly to the Supply Chain
• In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Line Manager

Qualifications

Person Specification
• Reliable and ability to get on with others, with excellent verbal reasoning skills
• Experience of daily interaction and workload management of field engineers
• Co-ordination and Planning skills - excellent organisational skills and ability to prioritise workload.
• Ability to communicate professionally and effectively, both verbally and in writing, within all levels of the business and to external parties.
• Customer Care - Capable of delivering results and meeting customer expectations
• Commercially aware with a clear focus on high quality and control of cost
• Self-motivated, tenacious and result-oriented with a positive outlook
• Calm under pressure
• Assertive

Additional Information

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.