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BDO UK
IT Service Desk Analyst
BDO UK Liverpool, Lancashire
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Reporting to the IT Hub Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. You will record and resolve support incidents/service requests when received and escalate issues to appropriate teams ensuring that the BDO IT Support function is operating within defined KPIs and SLAs to ultimately protect BDO reputation and enhance customer relationships. You'll be someone with: Customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) Essential Proven Experience of Incident Management Systems (ServiceNow) Essential First Line level IT support experience preferably within a remote support position Knowledge of the operational and support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos Workflow Co-ordination Experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 14, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Reporting to the IT Hub Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. You will record and resolve support incidents/service requests when received and escalate issues to appropriate teams ensuring that the BDO IT Support function is operating within defined KPIs and SLAs to ultimately protect BDO reputation and enhance customer relationships. You'll be someone with: Customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) Essential Proven Experience of Incident Management Systems (ServiceNow) Essential First Line level IT support experience preferably within a remote support position Knowledge of the operational and support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos Workflow Co-ordination Experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
IT Service Desk Analyst
BDO UK
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Reporting to the IT Hub Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. You will record and resolve support incidents/service requests when received and escalate issues to appropriate teams ensuring that the BDO IT Support function is operating within defined KPIs and SLAs to ultimately protect BDO reputation and enhance customer relationships. You'll be someone with: Customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) Essential Proven Experience of Incident Management Systems (ServiceNow) Essential First Line level IT support experience preferably within a remote support position Knowledge of the operational and support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos Workflow Co-ordination Experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 14, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Reporting to the IT Hub Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. You will record and resolve support incidents/service requests when received and escalate issues to appropriate teams ensuring that the BDO IT Support function is operating within defined KPIs and SLAs to ultimately protect BDO reputation and enhance customer relationships. You'll be someone with: Customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) Essential Proven Experience of Incident Management Systems (ServiceNow) Essential First Line level IT support experience preferably within a remote support position Knowledge of the operational and support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Active Directory, O365 application suite, Windows 10, SCCM, Azure, SharePoint, Mimecast, Cloud Computing, Sophos Workflow Co-ordination Experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Lipton Media
Senior Digital Sales Manager
Lipton Media
Digital Content Sales Manager £60,000 - £68,000 Base + Uncapped Bonus Hybrid London Leading media business seeks highly talented Digital Content Sales Manager to join their high-growth sales team. Our client empowers decision-makers in digital infrastructure through actionable intelligence, proprietary data, and exclusive industry insight. Their platform is the go-to source for M&A, financing, and investment intelligence across the datacentres, fibre, telecoms, towers and cloud subsectors. The Role: We are seeking a talented and ambitious Sponsorship Digital Sales specialist with a proven ability to sell sponsorship of high value to senior executives in the digital infrastructure M&A, finance and investment space. This is a fantastic opportunity to join a high growth B2B data, intelligence and events business in a red-hot sector and play a major role in its next stage of growth. Target-driven, proactive and consultative, you must be able to utilise a highly-informed sales style to match client needs for lead generation, branding and/or thought leadership with our suite of digital content products. Required Experience & Skills: Digital Content Sales Manager Minimum of 5 years' experience selling sponsorship of B2B digital content (reports and other packaged research, webinars, podcasts) to senior executives. Proven track record of hitting sales targets and delivering new business for digital content product lines. Strong commercial and strategic acumen, with the ability to effectively navigate decision-making units and negotiate high-value deals Experience of selling into global finance and investment markets essential; experience of selling to investment banks, advisory and law firms preferred. A proactive and consultative sales approach Excellent phone manner and communication skills Additional Info: Digital Content Sales Manager Our client has grown 40%+ annually over the past five years and are scaling rapidly - with major investment in product, expansion into the US and APAC, and plans to grow from 65 to 100+ employees in the next 3 years. They're looking for driven, strategic thinkers who thrive in fast-paced environments and want to make a real impact. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Feb 14, 2026
Full time
Digital Content Sales Manager £60,000 - £68,000 Base + Uncapped Bonus Hybrid London Leading media business seeks highly talented Digital Content Sales Manager to join their high-growth sales team. Our client empowers decision-makers in digital infrastructure through actionable intelligence, proprietary data, and exclusive industry insight. Their platform is the go-to source for M&A, financing, and investment intelligence across the datacentres, fibre, telecoms, towers and cloud subsectors. The Role: We are seeking a talented and ambitious Sponsorship Digital Sales specialist with a proven ability to sell sponsorship of high value to senior executives in the digital infrastructure M&A, finance and investment space. This is a fantastic opportunity to join a high growth B2B data, intelligence and events business in a red-hot sector and play a major role in its next stage of growth. Target-driven, proactive and consultative, you must be able to utilise a highly-informed sales style to match client needs for lead generation, branding and/or thought leadership with our suite of digital content products. Required Experience & Skills: Digital Content Sales Manager Minimum of 5 years' experience selling sponsorship of B2B digital content (reports and other packaged research, webinars, podcasts) to senior executives. Proven track record of hitting sales targets and delivering new business for digital content product lines. Strong commercial and strategic acumen, with the ability to effectively navigate decision-making units and negotiate high-value deals Experience of selling into global finance and investment markets essential; experience of selling to investment banks, advisory and law firms preferred. A proactive and consultative sales approach Excellent phone manner and communication skills Additional Info: Digital Content Sales Manager Our client has grown 40%+ annually over the past five years and are scaling rapidly - with major investment in product, expansion into the US and APAC, and plans to grow from 65 to 100+ employees in the next 3 years. They're looking for driven, strategic thinkers who thrive in fast-paced environments and want to make a real impact. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Cognizant
Capital Markets Consulting Principal
Cognizant
Location: London, UK Work Model: Hybrid - 3 days per week in our London office About the Role As a Consulting Principal within our Capital Markets practice, you will make an impact by leading high value advisory engagements across post trade operations and securities services. You will shape our go to market strategy, deepen client executive relationships, and drive the development of innovative assets and methodologies that differentiate our advisory offerings. You will be a valued member of our Capital Markets and Corporate & Investment Banking Consulting team and work collaboratively with practice leaders, technology partners, and cross functional consulting teams. In This Role, You Will: Lead Capital Markets consulting and advisory engagements across order management, post trade operations, custody, fund services, and securities financing. Evaluate global regulatory, innovation, and policy developments (e.g., CSDR, T+1/T+0, tokenisation, AI in capital markets) and translate them into actionable strategic recommendations. Shape solution roadmaps and partner closely with technology teams to convert emerging technologies into practical propositions for clients. Drive RFP/RFI/RFX responses, solution shaping, and proposal development for transformation and innovation programmes. Collaborate with cloud providers, RegTech firms, and trading platform vendors to build joint value propositions that address evolving client needs. Produce high quality thought leadership-including white papers, case studies, and market viewpoints, articulating our perspective on key Capital Markets trends. Mentor Managers and Consultants, fostering team development and building domain expertise across the trade lifecycle and securities services. Represent the firm as a subject matter expert in industry forums, client sessions, and strategic discussions. What You Must Have to Be Considered 10-15 years of Capital Markets experience, with deep exposure in one or more of: Order management Post trade operations Custody & safekeeping Fund servicing Securities financing Demonstrated success in consulting/advisory roles within post trade or securities services transformation. Strong understanding of Capital Markets market infrastructure and one or more asset classes (equities, fixed income, FX, derivatives). Proven ability to craft and present thought leadership, frameworks, strategy recommendations, and market perspectives. Experience creating compelling RFP/RFI/RFX responses, solutions, and propositions. Ability to simplify complex subjects and communicate effectively with technical, operational, and executive audiences. Strong grasp of global regulatory developments, compliance considerations, and industry standards. These Will Help You Succeed Passion for developing consulting talent and strengthening domain capability across the practice. A strategic mindset, with the ability to connect regulatory, technology, and market themes into forward looking advisory narratives. Executive presence and ability to build long term, trusted client relationships. A strong point of view on innovation in Capital Markets-particularly digitisation, automation, and platform transformation. Work Model This is a hybrid role requiring three days per week in our London office. Working arrangements may evolve based on client and business needs. We will always clearly communicate role expectations. Apply by: 15th March, 2026
Feb 12, 2026
Full time
Location: London, UK Work Model: Hybrid - 3 days per week in our London office About the Role As a Consulting Principal within our Capital Markets practice, you will make an impact by leading high value advisory engagements across post trade operations and securities services. You will shape our go to market strategy, deepen client executive relationships, and drive the development of innovative assets and methodologies that differentiate our advisory offerings. You will be a valued member of our Capital Markets and Corporate & Investment Banking Consulting team and work collaboratively with practice leaders, technology partners, and cross functional consulting teams. In This Role, You Will: Lead Capital Markets consulting and advisory engagements across order management, post trade operations, custody, fund services, and securities financing. Evaluate global regulatory, innovation, and policy developments (e.g., CSDR, T+1/T+0, tokenisation, AI in capital markets) and translate them into actionable strategic recommendations. Shape solution roadmaps and partner closely with technology teams to convert emerging technologies into practical propositions for clients. Drive RFP/RFI/RFX responses, solution shaping, and proposal development for transformation and innovation programmes. Collaborate with cloud providers, RegTech firms, and trading platform vendors to build joint value propositions that address evolving client needs. Produce high quality thought leadership-including white papers, case studies, and market viewpoints, articulating our perspective on key Capital Markets trends. Mentor Managers and Consultants, fostering team development and building domain expertise across the trade lifecycle and securities services. Represent the firm as a subject matter expert in industry forums, client sessions, and strategic discussions. What You Must Have to Be Considered 10-15 years of Capital Markets experience, with deep exposure in one or more of: Order management Post trade operations Custody & safekeeping Fund servicing Securities financing Demonstrated success in consulting/advisory roles within post trade or securities services transformation. Strong understanding of Capital Markets market infrastructure and one or more asset classes (equities, fixed income, FX, derivatives). Proven ability to craft and present thought leadership, frameworks, strategy recommendations, and market perspectives. Experience creating compelling RFP/RFI/RFX responses, solutions, and propositions. Ability to simplify complex subjects and communicate effectively with technical, operational, and executive audiences. Strong grasp of global regulatory developments, compliance considerations, and industry standards. These Will Help You Succeed Passion for developing consulting talent and strengthening domain capability across the practice. A strategic mindset, with the ability to connect regulatory, technology, and market themes into forward looking advisory narratives. Executive presence and ability to build long term, trusted client relationships. A strong point of view on innovation in Capital Markets-particularly digitisation, automation, and platform transformation. Work Model This is a hybrid role requiring three days per week in our London office. Working arrangements may evolve based on client and business needs. We will always clearly communicate role expectations. Apply by: 15th March, 2026
Cognizant
Retail Banking Consulting Principal
Cognizant
Location: London, UK Work Mode: Hybrid Level: Associate Director Domain: Banking & Finance - Retail & Neo Banking About the Role As a Consulting Principal in our Banking & Financial Services (BFS) Consulting practice, you will drive strategic advisory engagements and shape high impact transformation programmes across the UK's retail and neo banking landscape. You will blend deep industry expertise with strong consulting acumen to help clients reimagine customer experiences, modernize core banking propositions, and adopt next generation technologies-including agentic AI and open finance capabilities. You will be a senior leader within the practice, contributing to our go to market strategy, cultivating long term executive relationships, and mentoring the next generation of consulting talent. In This Role, You Will: Lead strategic advisory and delivery engagements across customer proposition design, customer journey blueprints, new product launches, and AI-enabled innovation in retail and neo banks. Assess regulatory, innovation and policy developments, including open finance, accessibility, financial crime and fraud evolution, and Consumer Duty-translating these into actionable transformation themes. Shape solution roadmaps and partner with cross-functional stakeholders to convert emerging technologies into practical, differentiated client propositions. Lead or contribute to RFP/RFI/RFX cycles, solution shaping and proposal development for banking transformation and innovation programmes. Collaborate with technology, cloud, regtech, and platform partners to build integrated value propositions for retail banking clients. Author high-quality thought leadership, including whitepapers, viewpoints, case studies, and regulatory and innovation perspectives. Mentor and develop Managers and Consultants, leading capability uplift sessions across the practice. Represent Cognizant at industry forums, client workshops, and partner events as a recognised subject matter expert. What You Must Have to Be Considered 10-15 years' experience in consulting or direct industry roles across retail or neo banking, with a focus on business and technology transformation. Demonstrated experience delivering customer experience, cost optimisation, technology modernisation, compliance uplift, and agile transformation engagements. Deep understanding of the UK retail banking ecosystem including competitive landscape, customer behaviours, and regulatory environment. Proven ability to create and present frameworks, strategy recommendations, and thought leadership to senior stakeholders. Ability to simplify complex concepts and communicate effectively with both executive and technical audiences. Strong working knowledge of global regulatory developments, compliance themes, and banking standards. These Will Help You Succeed Passion for shaping the future of retail and digital banking. Strong commercial acumen and consultative problem solving skills. Ability to work in a fast paced, collaborative consulting environment. A proactive mindset with a commitment to continuous learning and innovation. Work Model This is a Hybrid role, requiring attendance at client sites or our London office as aligned to project or business requirements. Apply By 15 March, 2026
Feb 12, 2026
Full time
Location: London, UK Work Mode: Hybrid Level: Associate Director Domain: Banking & Finance - Retail & Neo Banking About the Role As a Consulting Principal in our Banking & Financial Services (BFS) Consulting practice, you will drive strategic advisory engagements and shape high impact transformation programmes across the UK's retail and neo banking landscape. You will blend deep industry expertise with strong consulting acumen to help clients reimagine customer experiences, modernize core banking propositions, and adopt next generation technologies-including agentic AI and open finance capabilities. You will be a senior leader within the practice, contributing to our go to market strategy, cultivating long term executive relationships, and mentoring the next generation of consulting talent. In This Role, You Will: Lead strategic advisory and delivery engagements across customer proposition design, customer journey blueprints, new product launches, and AI-enabled innovation in retail and neo banks. Assess regulatory, innovation and policy developments, including open finance, accessibility, financial crime and fraud evolution, and Consumer Duty-translating these into actionable transformation themes. Shape solution roadmaps and partner with cross-functional stakeholders to convert emerging technologies into practical, differentiated client propositions. Lead or contribute to RFP/RFI/RFX cycles, solution shaping and proposal development for banking transformation and innovation programmes. Collaborate with technology, cloud, regtech, and platform partners to build integrated value propositions for retail banking clients. Author high-quality thought leadership, including whitepapers, viewpoints, case studies, and regulatory and innovation perspectives. Mentor and develop Managers and Consultants, leading capability uplift sessions across the practice. Represent Cognizant at industry forums, client workshops, and partner events as a recognised subject matter expert. What You Must Have to Be Considered 10-15 years' experience in consulting or direct industry roles across retail or neo banking, with a focus on business and technology transformation. Demonstrated experience delivering customer experience, cost optimisation, technology modernisation, compliance uplift, and agile transformation engagements. Deep understanding of the UK retail banking ecosystem including competitive landscape, customer behaviours, and regulatory environment. Proven ability to create and present frameworks, strategy recommendations, and thought leadership to senior stakeholders. Ability to simplify complex concepts and communicate effectively with both executive and technical audiences. Strong working knowledge of global regulatory developments, compliance themes, and banking standards. These Will Help You Succeed Passion for shaping the future of retail and digital banking. Strong commercial acumen and consultative problem solving skills. Ability to work in a fast paced, collaborative consulting environment. A proactive mindset with a commitment to continuous learning and innovation. Work Model This is a Hybrid role, requiring attendance at client sites or our London office as aligned to project or business requirements. Apply By 15 March, 2026
Senior IT Sourcing Specialist
Tokio Marine HCC
Job Title: Senior IT Sourcing SpecialistReporting to: IT Procurement and Supplier ManagerDirect Reports: NonePosition Type: Permanent - full timeOverview: Why Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: Procurement and Workplace ManagementFrom identifying the scope of the goods and services required to deliver business outcomes, to negotiating pricing and managing the full lifecycle of contracts and suppliers. Procurement focuses on delivering Value For Money for the organisation. We leverage market intelligence and navigate the regulatory landscape to achieve commercial outcomes and reduce risk and complexity.Job Purpose:To support the delivery of IT Sourcing and Category strategies primarily across IT Professional Services and Software, Cloud and SaaS by driving cost efficiency, commercial value, and risk management. The role partners with key stakeholders to lead and support sourcing initiatives, manage strategic suppliers, deliver complex deals and negotiations, and provide trusted commercial advice, contributing to the ongoing development and effectiveness of the IT Sourcing function.Key Responsibilities:Working as part of an IT sourcing and category management team working across Enterprise and local agreements, focusing on making an ongoing, tangible contribution to cost efficiency and commercial/contractual risk management, through: Supporting the IT Category Manager in developing sub-category strategies in partnership with key stakeholders and assisting with their effective delivery Providing a commercial advisory service to key stakeholders Relationship and performance management for a portion of the IT strategic suppliers Influencing the adoption of appropriate sourcing across key stakeholder groups Effective sourcing service for new deals, leading RFPs and renewals, including complex and high-profile commercial/contractual negotiations Significant interaction with senior internal clients and representatives from suppliers Creating and presenting impactful deal summaries/recommendations Maintaining deal pipelines Supporting the ongoing development of the IT Sourcing function Analysing and reporting on spending trends, cost drivers, and savings opportunities across IT spend categories.Performance Objectives: Securing favourable contract terms Successful supplier negotiations Leading Sourcing eventsSkills and Experience Specification: Experience of sourcing the relevant spend categories in a blue-chip environment, with a proven track record of successfully leading commercial and contract activities Experience in supporting the development and maintenance of category and sub- category plans Experience with assisting portfolio opportunity analysis and subsequent benefit delivery Ability to effectively influence the sourcing strategy for individual projects Ability to lead market analysis, competitive bidding and negotiation activities, with a range of value and complexity Ability to re- negotiate contracts and extract value from incumbent suppliers Excellent understanding of commercial levers and legal terms and conditions, relating predominantly to IT Professional Services and Software contracts Strong and experienced commercial and contract negotiator Is highly credible and an effective communicator Self-starter who can work with minimal supervision and manage a large volume of projects Can contribute effectively to and/or co-ordinate cross-functional teams Can drive projects to a conclusion while maintaining a high quality of task deliveryEssential: Excellent commercial and analytical skills Excellent oral and written communication and problem-solving skills Develop and maintain strong relationships with internal stakeholders Ability to work with a degree of autonomy whilst working collaboratively with a wider team based in the UK, Europe and AmericaDesirable: Knowledge of the operation of the London insurance market, its various participants and insurance regulatory requirements Strong and confident negotiator at all levels Confident and self-assured Self-motivated and able to work well under pressure Resilient, optimistic and open to change Excellent communication, interpersonal and influencing skills Results orientated with ability to plan and deliver against business deadlines What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
Feb 10, 2026
Full time
Job Title: Senior IT Sourcing SpecialistReporting to: IT Procurement and Supplier ManagerDirect Reports: NonePosition Type: Permanent - full timeOverview: Why Standing still is not an option in the current world of Insurance. TMHCC is one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, along with a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes - from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: Procurement and Workplace ManagementFrom identifying the scope of the goods and services required to deliver business outcomes, to negotiating pricing and managing the full lifecycle of contracts and suppliers. Procurement focuses on delivering Value For Money for the organisation. We leverage market intelligence and navigate the regulatory landscape to achieve commercial outcomes and reduce risk and complexity.Job Purpose:To support the delivery of IT Sourcing and Category strategies primarily across IT Professional Services and Software, Cloud and SaaS by driving cost efficiency, commercial value, and risk management. The role partners with key stakeholders to lead and support sourcing initiatives, manage strategic suppliers, deliver complex deals and negotiations, and provide trusted commercial advice, contributing to the ongoing development and effectiveness of the IT Sourcing function.Key Responsibilities:Working as part of an IT sourcing and category management team working across Enterprise and local agreements, focusing on making an ongoing, tangible contribution to cost efficiency and commercial/contractual risk management, through: Supporting the IT Category Manager in developing sub-category strategies in partnership with key stakeholders and assisting with their effective delivery Providing a commercial advisory service to key stakeholders Relationship and performance management for a portion of the IT strategic suppliers Influencing the adoption of appropriate sourcing across key stakeholder groups Effective sourcing service for new deals, leading RFPs and renewals, including complex and high-profile commercial/contractual negotiations Significant interaction with senior internal clients and representatives from suppliers Creating and presenting impactful deal summaries/recommendations Maintaining deal pipelines Supporting the ongoing development of the IT Sourcing function Analysing and reporting on spending trends, cost drivers, and savings opportunities across IT spend categories.Performance Objectives: Securing favourable contract terms Successful supplier negotiations Leading Sourcing eventsSkills and Experience Specification: Experience of sourcing the relevant spend categories in a blue-chip environment, with a proven track record of successfully leading commercial and contract activities Experience in supporting the development and maintenance of category and sub- category plans Experience with assisting portfolio opportunity analysis and subsequent benefit delivery Ability to effectively influence the sourcing strategy for individual projects Ability to lead market analysis, competitive bidding and negotiation activities, with a range of value and complexity Ability to re- negotiate contracts and extract value from incumbent suppliers Excellent understanding of commercial levers and legal terms and conditions, relating predominantly to IT Professional Services and Software contracts Strong and experienced commercial and contract negotiator Is highly credible and an effective communicator Self-starter who can work with minimal supervision and manage a large volume of projects Can contribute effectively to and/or co-ordinate cross-functional teams Can drive projects to a conclusion while maintaining a high quality of task deliveryEssential: Excellent commercial and analytical skills Excellent oral and written communication and problem-solving skills Develop and maintain strong relationships with internal stakeholders Ability to work with a degree of autonomy whilst working collaboratively with a wider team based in the UK, Europe and AmericaDesirable: Knowledge of the operation of the London insurance market, its various participants and insurance regulatory requirements Strong and confident negotiator at all levels Confident and self-assured Self-motivated and able to work well under pressure Resilient, optimistic and open to change Excellent communication, interpersonal and influencing skills Results orientated with ability to plan and deliver against business deadlines What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.

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