Senior IT Technician - Leading Engineering Business
- Jobheron
- Kendal, Cumbria
- Dec 08, 2021
Full time
I.T. & Communications
Job Description
A large, international engineering firm that delivers innovative, single source solutions to the Small Hydropower & High Horsepower Engine markets is looking for a Senior IT Technician to be based in their head office in Kendal.
Working meticulously with their customers to ensure the very best in product design, total cost of ownership & operational excellence, their range of hydropower turbines and engine cooling pumps deliver solutions to meet the most demanding of technical specifications and environments.
With international credentials earned in over 85 countries, a Royal Warrant and over 165 years of design and manufacturing experience behind them, they are small enough to be agile and responsive, whilst large enough to have the technical and engineering competence needed to be one of the world's leading brands.
Key Responsibilities:
Provision of 1st & 2nd line support to end users over a range of hardware and software, liaising with 3rd parties as required
Implement procedures relating to security, backup, and disaster recovery
Aid in maintenance and monitoring of the AV/Security provision and overall security of the IT systems
Administration of MS cloud services
Roll out software upgrades, patches and new applications as required
Assist the Network Manager in the operation of the helpdesk service
Ensure any documentation produced is to a high standard
Contribute to the professional development of other members of the IT Service team
Person Specification:
The company is looking for an IT professional who is highly self motivated and focussed, with a keen interest and enjoyment in technology and the ability to prioritise in a high-pressure environment.
Reporting to the Network & Systems Manager, you will be responsible for assisting in delivering, maintaining, and supporting technology at the business and its subsidiary companies.
This is a vital and varied role providing front line support to users, maintaining systems and working towards the continuous improvement of applications and IT services to the business. The ability to present technical ideas in user-friendly language is essential. Experience of a SME manufacturing environment is desirable.
Other experience/personal skills:
Minimum 5 years' experience in a similar role
Experience of MS o365, SharePoint, Teams administration and related Azure
Exposure to Enterprise mobility management platforms (Knox, Dep, Airwatch)
MS Windows 10 Desktop OS, Windows server 12-16
Veeam Availability suite
Technical knowledge of PC/Laptop/Tablet, Windows/Android
Benefits:
Generous pension scheme
25 days annual leave, plus bank holidays
Life Assurance
Retailer discount benefits
Sounds interesting? It is! So click APPLY to send your CV for immediate consideration.
Applicants with the following job titles; IT Support Technician, Windows Support Analyst, IT Floorwalker, IT Technician, 2nd/3rd Line Engineer, 2nd/3rd Line IT Support Engineer, 2nd/3rd Line Support, 2nd/3rd Line IT Technician, 2nd/3rd Line Service Engineer, Network Engineer, Networking Engineer may also be considered for this role.
IND123
Working meticulously with their customers to ensure the very best in product design, total cost of ownership & operational excellence, their range of hydropower turbines and engine cooling pumps deliver solutions to meet the most demanding of technical specifications and environments.
With international credentials earned in over 85 countries, a Royal Warrant and over 165 years of design and manufacturing experience behind them, they are small enough to be agile and responsive, whilst large enough to have the technical and engineering competence needed to be one of the world's leading brands.
Key Responsibilities:
Provision of 1st & 2nd line support to end users over a range of hardware and software, liaising with 3rd parties as required
Implement procedures relating to security, backup, and disaster recovery
Aid in maintenance and monitoring of the AV/Security provision and overall security of the IT systems
Administration of MS cloud services
Roll out software upgrades, patches and new applications as required
Assist the Network Manager in the operation of the helpdesk service
Ensure any documentation produced is to a high standard
Contribute to the professional development of other members of the IT Service team
Person Specification:
The company is looking for an IT professional who is highly self motivated and focussed, with a keen interest and enjoyment in technology and the ability to prioritise in a high-pressure environment.
Reporting to the Network & Systems Manager, you will be responsible for assisting in delivering, maintaining, and supporting technology at the business and its subsidiary companies.
This is a vital and varied role providing front line support to users, maintaining systems and working towards the continuous improvement of applications and IT services to the business. The ability to present technical ideas in user-friendly language is essential. Experience of a SME manufacturing environment is desirable.
Other experience/personal skills:
Minimum 5 years' experience in a similar role
Experience of MS o365, SharePoint, Teams administration and related Azure
Exposure to Enterprise mobility management platforms (Knox, Dep, Airwatch)
MS Windows 10 Desktop OS, Windows server 12-16
Veeam Availability suite
Technical knowledge of PC/Laptop/Tablet, Windows/Android
Benefits:
Generous pension scheme
25 days annual leave, plus bank holidays
Life Assurance
Retailer discount benefits
Sounds interesting? It is! So click APPLY to send your CV for immediate consideration.
Applicants with the following job titles; IT Support Technician, Windows Support Analyst, IT Floorwalker, IT Technician, 2nd/3rd Line Engineer, 2nd/3rd Line IT Support Engineer, 2nd/3rd Line Support, 2nd/3rd Line IT Technician, 2nd/3rd Line Service Engineer, Network Engineer, Networking Engineer may also be considered for this role.
IND123
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