Job Description
Home Admission Advisor - Care home Sales
Salary - OTE £55K
Company Benefits
We are looking for an ambitious, dedicated and compassionate sales person to join the team at Rokewood Court, Kenley, a stunning new 64 bedded home offering residential, dementia and respite care.
Working alongside our General Manager you will manage the sales and marketing processes across the home. You will ensure the effective daily operation of the Sales & Marketing Department whilst meeting and exceeding budget targets - filling the home with the agreed client base and maximizing revenue.
The HAA will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection.
Our HAA's are expected to promote the home and to carry out external business development, establishing community and professional links
Main Responsibilities:
Update the Sales & Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
Co-ordinate input from all team members.
Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
Acquire information and collate responses and data from customers as required, including chasing up outstanding information
Assist at sales and marketing events with special emphasis on preparation for and co-ordination of all sales events and exhibitions.
Record and follow up sales leads to ensure sales targets are met.
Ensure that all reports are prepared within the required timescale and are accurate.
Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets.
Develop new contacts, and maintain regular and close contacts with all key care influences
Identify new sales opportunities and ensure that, where possible, these come to completion
Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required.