Closing date: 23-01-2026 Funeral Director - 12 Month Fixed Term Contract £28,762 (£14.75 per hour) plus benefits Full time 37.5 hours per week, Monday - Friday 8:30am - 4:30pm - as part of this role, you'll also be part of the on call rota Sholing, Southampton, SO19 1BZ No experience needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it Building an inclusive work environment We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Jan 19, 2026
Full time
Closing date: 23-01-2026 Funeral Director - 12 Month Fixed Term Contract £28,762 (£14.75 per hour) plus benefits Full time 37.5 hours per week, Monday - Friday 8:30am - 4:30pm - as part of this role, you'll also be part of the on call rota Sholing, Southampton, SO19 1BZ No experience needed. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying. We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you'll be part of something meaningful. Join us today. What you'll do • make sure client needs, service levels and KPIs are met • be clients' main point of contact; supporting and guiding with the help of the wider team • support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary • make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague' • build and maintain relationships with the team, clients and the community This role would suit people who have • a commercial mind-set and experience in a managerial role • a true customer focus and a real passion for delivering a great service • the ability to capture intricate detail and make sure it is reflected in the service we deliver • compassion, understanding and empathy, and the ability to keep a cool head under pressure • a UK manual driving licence Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it Building an inclusive work environment We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Permanent, Full Time (37.5 hours per week) Office-based Make a Real Difference Behind the Scenes Our client are a growing charitable organisation delivering CQC-regulated services that support vulnerable adults and children. Their work is values-driven, rooted in our core values of support, respect, professionalism, innovation, honesty, and accountability. As they continue to grow, they are expanding their Operations Team and are looking for an Operations Coordinator. This is a varied, hands-on role where you ll play a vital part in keeping the services safe, compliant, and running smoothly. You ll work closely with the Estates & Operations Manager and alongside an existing Operations Coordinator, giving the team resilience, continuity, and additional capacity. About the Role As an Operations Coordinator, you ll support day-to-day operational activity across our services, with a strong focus on: Health & Safety Compliance and risk Facilities and contractor coordination Vehicle and fleet administration Operational projects and improvements This is an ideal role for someone who enjoys organisation, problem-solving, and making sure the details are done properly - while knowing their work genuinely helps protect and support vulnerable people. Key Responsibilities Compliance, Health & Safety & Risk Support compliance with Health & Safety legislation, fire safety regulations, and CQC requirements Assist with risk assessments, safety audits, hazard reporting, LOLER inspections and PAT testing Ensure fire safety systems, drills, and evacuation procedures are tested, recorded, and reviewed Support incident reporting and ensure actions and learning are followed through Contribute to business continuity planning and emergency response arrangements Facilities & Operational Projects Coordinate refurbishments, repairs, maintenance, and planned works Liaise with contractors, checking insurance, qualifications, and compliance documentation Monitor quality, progress, and Health & Safety standards on site Budget management, spend accountability. Vehicle & Fleet Compliance Support fleet compliance, including MOTs, PSV checks, VED, CTA permits, and Blue Badge requirements Maintain accurate records and ensure documentation is inspection-ready Assist with servicing, repairs, and resolving vehicle issues promptly Produce a working rota for the driving team Administration, Records & Reporting Maintain accurate compliance logs, registers, and audit trails Produce clear reports for managers and external stakeholders Financial budget management Communication, Training & Support Act as a professional and approachable point of contact for staff and contractors Work collaboratively with the existing Operations Coordinator to ensure consistency and resilience Support Health & Safety training, inductions, and awareness activity About You Our client are looking for someone who is organised, proactive, and confident working in a compliance-focused environment. You ll need: Strong IT skills (Microsoft Excel, Word, Outlook, PowerPoint, Teams) Excellent communication and organisational skills Experience in compliance, Health & Safety, facilities, contractor coordination, or fleet administration A high level of attention to detail and confidence in managing records and reports Budget management and spend control A full UK driving licence with access to a vehicle and business insurance Comfort working in environments with people with disabilities in both adults and children Desirable (but not essential): Knowledge of CQC standards Experience in health or social care settings Familiarity with LOLER, PAT testing, or statutory inspections Health & Safety training (IOSH / NEBOSH) or willingness to work towards this Why Join Our Client? They offer a genuinely rewarding package, including: 28 days annual leave (rising with service) Cash-back health plan with 24/7 GP access Retail discounts at hundreds of major brands Cycle to Work scheme Stream access earned wages early Life assurance after probation Pension with employer contributions A regular staff prize draw Excellent training, development, and progression opportunities A strong wellbeing programme and Employee Assistance Programme A supportive, collaborative culture where your voice matters Additional Information Occasional out-of-hours support may be required Enhanced DBS check required in line with safeguarding responsibilities On occasion, to support fundraising with activities and social media posts Our client are committed to equality, diversity, and inclusion and welcome applications from all backgrounds
Jan 19, 2026
Full time
Permanent, Full Time (37.5 hours per week) Office-based Make a Real Difference Behind the Scenes Our client are a growing charitable organisation delivering CQC-regulated services that support vulnerable adults and children. Their work is values-driven, rooted in our core values of support, respect, professionalism, innovation, honesty, and accountability. As they continue to grow, they are expanding their Operations Team and are looking for an Operations Coordinator. This is a varied, hands-on role where you ll play a vital part in keeping the services safe, compliant, and running smoothly. You ll work closely with the Estates & Operations Manager and alongside an existing Operations Coordinator, giving the team resilience, continuity, and additional capacity. About the Role As an Operations Coordinator, you ll support day-to-day operational activity across our services, with a strong focus on: Health & Safety Compliance and risk Facilities and contractor coordination Vehicle and fleet administration Operational projects and improvements This is an ideal role for someone who enjoys organisation, problem-solving, and making sure the details are done properly - while knowing their work genuinely helps protect and support vulnerable people. Key Responsibilities Compliance, Health & Safety & Risk Support compliance with Health & Safety legislation, fire safety regulations, and CQC requirements Assist with risk assessments, safety audits, hazard reporting, LOLER inspections and PAT testing Ensure fire safety systems, drills, and evacuation procedures are tested, recorded, and reviewed Support incident reporting and ensure actions and learning are followed through Contribute to business continuity planning and emergency response arrangements Facilities & Operational Projects Coordinate refurbishments, repairs, maintenance, and planned works Liaise with contractors, checking insurance, qualifications, and compliance documentation Monitor quality, progress, and Health & Safety standards on site Budget management, spend accountability. Vehicle & Fleet Compliance Support fleet compliance, including MOTs, PSV checks, VED, CTA permits, and Blue Badge requirements Maintain accurate records and ensure documentation is inspection-ready Assist with servicing, repairs, and resolving vehicle issues promptly Produce a working rota for the driving team Administration, Records & Reporting Maintain accurate compliance logs, registers, and audit trails Produce clear reports for managers and external stakeholders Financial budget management Communication, Training & Support Act as a professional and approachable point of contact for staff and contractors Work collaboratively with the existing Operations Coordinator to ensure consistency and resilience Support Health & Safety training, inductions, and awareness activity About You Our client are looking for someone who is organised, proactive, and confident working in a compliance-focused environment. You ll need: Strong IT skills (Microsoft Excel, Word, Outlook, PowerPoint, Teams) Excellent communication and organisational skills Experience in compliance, Health & Safety, facilities, contractor coordination, or fleet administration A high level of attention to detail and confidence in managing records and reports Budget management and spend control A full UK driving licence with access to a vehicle and business insurance Comfort working in environments with people with disabilities in both adults and children Desirable (but not essential): Knowledge of CQC standards Experience in health or social care settings Familiarity with LOLER, PAT testing, or statutory inspections Health & Safety training (IOSH / NEBOSH) or willingness to work towards this Why Join Our Client? They offer a genuinely rewarding package, including: 28 days annual leave (rising with service) Cash-back health plan with 24/7 GP access Retail discounts at hundreds of major brands Cycle to Work scheme Stream access earned wages early Life assurance after probation Pension with employer contributions A regular staff prize draw Excellent training, development, and progression opportunities A strong wellbeing programme and Employee Assistance Programme A supportive, collaborative culture where your voice matters Additional Information Occasional out-of-hours support may be required Enhanced DBS check required in line with safeguarding responsibilities On occasion, to support fundraising with activities and social media posts Our client are committed to equality, diversity, and inclusion and welcome applications from all backgrounds
Permanent, full-time (37.5 hours per week) Remote working with some UK and international travel We are looking for an ambitious, experienced and passionate Chief Financial & Operations Officer (CFOO) to join The Lifescape Project, leading the evolution, management and delivery of our financial and operational capacities as the organisation grows. Our impact as a charity depends on excellent financial management and the efficient provision of supporting operational structures, policies and ways of working. As the organisation grows and diversifies, we need a dedicated Chief Financial and Operations Officer to lead the management and development of these critical functions in close liaison with the CEO. The CFOO will be second in command to the CEO and a key member of the Management Team. About us and the role We are a small and quickly growing UK-registered charity whose mission is to protect and restore wild, natural landscapes. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that pursue this mission. We use the approach of combining disciplines to design and deliver our work because the biodiversity crisis is driven and impacted by social, economic, legal and other complex factors. It is increasingly recognised that the urgent transformative change needed for a sustainable future on our planet is most effectively achieved through this approach. The Lifescape Project has a unique ability to apply these diverse areas of expertise to our mission whilst maintaining the agility of a smaller organisation in delivering our work. Working in pursuit of our strategy, the Lifescape Project has seen rapid growth in its impact, team and revenue since commencing work in 2020. Our annual revenue has increased from £265,000 in FY 2020/2021 to £1.2m in FY 2024/2025, with further growth expected in the current FY. Our team has grown from just one to a team which will number 20 at the time of the successful CFOO candidate joining. This growth to date and planned future growth requires constant evolution of our financial and operational infrastructure and an experienced hand to guide this process, which is the core purpose of the CFOO role we are seeking to appoint. We are excited to be hiring for this role, which will be transformational for the organisation, allowing us to develop our approach to financial and operational matters and support the continued growth of our team and impact. The role will act as second in command and will deputise for the CEO when absent. We are therefore looking for a highly capable and experienced finance and operations leader with the vision to ensure that we continue to grow in a sustainable, effective and efficient way. We currently have a full-time manager and officer in our Finance and Operations team (F&O Team), which the CFOO will be joining to oversee, develop and guide all relevant functions. With the small size of the team at this time, the CFOO will be expected to jump into the detail in some areas. In the short term this will include delivering some of the more complex areas of the F&O team's work, such as the audit process, multi-year financial planning and legal compliance, with support from other team members and external advisers as appropriate. If we continue to succeed in delivering our growth strategy, the role will progress over the medium term with increasing team size/supervisory duties and reducing involvement in immediate implementation. Remuneration would also increase in line with growth and assuming strong performance in the role. For further information, please download the job pack below. Candidates must review the entire job pack before applying. To apply, please email a cover letter and CV (each a maximum of 2 pages). Closing date: 9.00pm on 29th January 2026, however we will be reviewing applications as they come in and reserve our discretion to extend the deadline if necessary. First interview: First round interviews are expected to take place virtually on Microsoft Teams between 3rd-6th February. Second interview: Second round interviews are expected to take place between 23rd-27th February. Assessed task: There will be an assessed task which candidates will be asked to complete, either before the first round or second round interview. Start date: The role will commence as soon as possible from 1st April 2026, subject to the successful candidate's availability.
Jan 19, 2026
Full time
Permanent, full-time (37.5 hours per week) Remote working with some UK and international travel We are looking for an ambitious, experienced and passionate Chief Financial & Operations Officer (CFOO) to join The Lifescape Project, leading the evolution, management and delivery of our financial and operational capacities as the organisation grows. Our impact as a charity depends on excellent financial management and the efficient provision of supporting operational structures, policies and ways of working. As the organisation grows and diversifies, we need a dedicated Chief Financial and Operations Officer to lead the management and development of these critical functions in close liaison with the CEO. The CFOO will be second in command to the CEO and a key member of the Management Team. About us and the role We are a small and quickly growing UK-registered charity whose mission is to protect and restore wild, natural landscapes. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that pursue this mission. We use the approach of combining disciplines to design and deliver our work because the biodiversity crisis is driven and impacted by social, economic, legal and other complex factors. It is increasingly recognised that the urgent transformative change needed for a sustainable future on our planet is most effectively achieved through this approach. The Lifescape Project has a unique ability to apply these diverse areas of expertise to our mission whilst maintaining the agility of a smaller organisation in delivering our work. Working in pursuit of our strategy, the Lifescape Project has seen rapid growth in its impact, team and revenue since commencing work in 2020. Our annual revenue has increased from £265,000 in FY 2020/2021 to £1.2m in FY 2024/2025, with further growth expected in the current FY. Our team has grown from just one to a team which will number 20 at the time of the successful CFOO candidate joining. This growth to date and planned future growth requires constant evolution of our financial and operational infrastructure and an experienced hand to guide this process, which is the core purpose of the CFOO role we are seeking to appoint. We are excited to be hiring for this role, which will be transformational for the organisation, allowing us to develop our approach to financial and operational matters and support the continued growth of our team and impact. The role will act as second in command and will deputise for the CEO when absent. We are therefore looking for a highly capable and experienced finance and operations leader with the vision to ensure that we continue to grow in a sustainable, effective and efficient way. We currently have a full-time manager and officer in our Finance and Operations team (F&O Team), which the CFOO will be joining to oversee, develop and guide all relevant functions. With the small size of the team at this time, the CFOO will be expected to jump into the detail in some areas. In the short term this will include delivering some of the more complex areas of the F&O team's work, such as the audit process, multi-year financial planning and legal compliance, with support from other team members and external advisers as appropriate. If we continue to succeed in delivering our growth strategy, the role will progress over the medium term with increasing team size/supervisory duties and reducing involvement in immediate implementation. Remuneration would also increase in line with growth and assuming strong performance in the role. For further information, please download the job pack below. Candidates must review the entire job pack before applying. To apply, please email a cover letter and CV (each a maximum of 2 pages). Closing date: 9.00pm on 29th January 2026, however we will be reviewing applications as they come in and reserve our discretion to extend the deadline if necessary. First interview: First round interviews are expected to take place virtually on Microsoft Teams between 3rd-6th February. Second interview: Second round interviews are expected to take place between 23rd-27th February. Assessed task: There will be an assessed task which candidates will be asked to complete, either before the first round or second round interview. Start date: The role will commence as soon as possible from 1st April 2026, subject to the successful candidate's availability.
About The Role Our vision is to nurture PEI Group and our business information and event brands to become must-have resources and networks, so that private market investors, managers and service providers can better meet their business objectives and outperform in their markets. The marketing team will be strategic partners to the business, collaborating to design and deliver customer centric, creative and high performance programs which improve brand preference, engage more market professionals and underpin commercial success. The Senior Marketing Manager, based in New York, will play a critical role to lead a team and drive revenue growth for a portfolio of PEI's business information subscription brands, membership networks, events, sponsorship and marketing solutions. You will set the strategy for the portfolio, bringing new ideas that will result in growth. Managing a team of marketers, you will create the marketing plans and campaigns to generate commercial results through customer acquisition, growth and retention. Key Responsibilities Develop a deep understanding of the target markets and audiences, including detailed personas, and associated workflows and needs by role type. Gain detailed insights into the current product offerings across all revenue streams, including digital platforms, networks, events (delegate and sponsorship), and marketing solutions, to ensure a comprehensive understanding of the brand or network. Partner with the Product and Events teams to design and execute new product development (NPD) launch programs, ensuring alignment with overall business goals. Analyse growth potential by persona, company, contact, and revenue line, identifying opportunities for volume and revenue growth. Develop a strategic marketing approach to creatively and commercially achieve annual goals, ensuring alignment with company objectives. Design and implement a quarterly rolling program of targeted campaigns for each key audience segment (acquisition, client, and key accounts), delivering a strong sales pipeline and meeting eCommerce targets. Create tailored programs for acquisition and customer onboarding, cross sell/upsell (account expansion), and account based marketing (ABM) for key accounts, usage and renewal. Day to Day Responsibilities Team management and leadership, including recruitment, development, coordination and retention efforts. Oversee budget planning and financial management. Optimise the use of marketing technology tools such as Marketo, websites, CRM, etc., in collaboration with Digital Marketing Operations (DMO). Expertly design and execute TAM focused inbound lead nurturing programs, as well as highly targeted outbound campaigns via social media, email, PPC, search, events, advertising, and more. Provide daily, weekly, and monthly performance reports, along with actionable recommendations for improvement. Collaborate with internal Design and DMO teams, as well as external agencies, to create a variety of marketing content that supports all stages of the customer journey (top, middle, and bottom of the funnel). KPI's / Success Expectations Develop and implement a marketing strategy that aligns with company goals. Collaborate with cross functional teams, including Editorial, Product, Sales, and Events, to ensure quarterly marketing plans are developed and executed in line with business needs. Hit targets for New Customer acquisition (from relevant TAM) including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Achieve targets for Account Expansion through cross sell and upsell within Client and Key Accounts including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Deliver increased usage, engagement, satisfaction and retention at company and person level (shared KPIs with Editorial, Events and Account Management). Develop and publish at least six customer case studies (written or video) each year. About You Experience & Skills Bachelor's Degree - B.S. or B.A. Proven experience working in Marketing leadership roles within B2B events and information (subscription) products. Proven experience in leading and managing teams effectively. Skilled in developing and executing strategic plans for portfolio management, with the ability to clearly communicate these strategies to the team; works comfortably with forward looking annual and quarterly horizons. Expertise in creating strategic marketing plans that consistently meet revenue targets while staying within budget. Strong project management capabilities, with a track record of successfully collaborating with senior stakeholders and managing key relationships. Excellent communication skills, ensuring clarity and efficiency in all interactions. Creative thinker with the ability to generate innovative ideas that drive business growth. Proficient in writing and compelling, benefit oriented copy to engage target audiences; strong proofreader and copywriting trainer for the team. Data driven with a strong understanding of segmentation, analysis, and selection processes. Detail oriented and highly competent in proofreading and ensuring accuracy. Experienced in managing large budgets, optimizing resource allocation for maximum impact. In depth understanding of both direct and digital marketing metrics, with a particular focus on ROI. About Us Who we are PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do PEI Group provides industry leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
Jan 19, 2026
Full time
About The Role Our vision is to nurture PEI Group and our business information and event brands to become must-have resources and networks, so that private market investors, managers and service providers can better meet their business objectives and outperform in their markets. The marketing team will be strategic partners to the business, collaborating to design and deliver customer centric, creative and high performance programs which improve brand preference, engage more market professionals and underpin commercial success. The Senior Marketing Manager, based in New York, will play a critical role to lead a team and drive revenue growth for a portfolio of PEI's business information subscription brands, membership networks, events, sponsorship and marketing solutions. You will set the strategy for the portfolio, bringing new ideas that will result in growth. Managing a team of marketers, you will create the marketing plans and campaigns to generate commercial results through customer acquisition, growth and retention. Key Responsibilities Develop a deep understanding of the target markets and audiences, including detailed personas, and associated workflows and needs by role type. Gain detailed insights into the current product offerings across all revenue streams, including digital platforms, networks, events (delegate and sponsorship), and marketing solutions, to ensure a comprehensive understanding of the brand or network. Partner with the Product and Events teams to design and execute new product development (NPD) launch programs, ensuring alignment with overall business goals. Analyse growth potential by persona, company, contact, and revenue line, identifying opportunities for volume and revenue growth. Develop a strategic marketing approach to creatively and commercially achieve annual goals, ensuring alignment with company objectives. Design and implement a quarterly rolling program of targeted campaigns for each key audience segment (acquisition, client, and key accounts), delivering a strong sales pipeline and meeting eCommerce targets. Create tailored programs for acquisition and customer onboarding, cross sell/upsell (account expansion), and account based marketing (ABM) for key accounts, usage and renewal. Day to Day Responsibilities Team management and leadership, including recruitment, development, coordination and retention efforts. Oversee budget planning and financial management. Optimise the use of marketing technology tools such as Marketo, websites, CRM, etc., in collaboration with Digital Marketing Operations (DMO). Expertly design and execute TAM focused inbound lead nurturing programs, as well as highly targeted outbound campaigns via social media, email, PPC, search, events, advertising, and more. Provide daily, weekly, and monthly performance reports, along with actionable recommendations for improvement. Collaborate with internal Design and DMO teams, as well as external agencies, to create a variety of marketing content that supports all stages of the customer journey (top, middle, and bottom of the funnel). KPI's / Success Expectations Develop and implement a marketing strategy that aligns with company goals. Collaborate with cross functional teams, including Editorial, Product, Sales, and Events, to ensure quarterly marketing plans are developed and executed in line with business needs. Hit targets for New Customer acquisition (from relevant TAM) including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Achieve targets for Account Expansion through cross sell and upsell within Client and Key Accounts including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Deliver increased usage, engagement, satisfaction and retention at company and person level (shared KPIs with Editorial, Events and Account Management). Develop and publish at least six customer case studies (written or video) each year. About You Experience & Skills Bachelor's Degree - B.S. or B.A. Proven experience working in Marketing leadership roles within B2B events and information (subscription) products. Proven experience in leading and managing teams effectively. Skilled in developing and executing strategic plans for portfolio management, with the ability to clearly communicate these strategies to the team; works comfortably with forward looking annual and quarterly horizons. Expertise in creating strategic marketing plans that consistently meet revenue targets while staying within budget. Strong project management capabilities, with a track record of successfully collaborating with senior stakeholders and managing key relationships. Excellent communication skills, ensuring clarity and efficiency in all interactions. Creative thinker with the ability to generate innovative ideas that drive business growth. Proficient in writing and compelling, benefit oriented copy to engage target audiences; strong proofreader and copywriting trainer for the team. Data driven with a strong understanding of segmentation, analysis, and selection processes. Detail oriented and highly competent in proofreading and ensuring accuracy. Experienced in managing large budgets, optimizing resource allocation for maximum impact. In depth understanding of both direct and digital marketing metrics, with a particular focus on ROI. About Us Who we are PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do PEI Group provides industry leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
About Delinea Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle - across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities - including workforce, IT administrator, developers, and machines - assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on LinkedIn, X, and YouTube. Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Customer Success Manager Summary The Customer Success Manager is responsible for the day to day management of assigned customer accounts. This includes working closely with sales teams, professional services, technical support, sales operations, and product management to understand and resolve customer issues. This position focuses on championing customer-centric solutions and outcomes in support of developing customer relationships that promote retention and loyalty. You will have a strong understanding of customers' business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers' strategic goals. What You'll Do Be the client advocate and product specialist for assigned customers. Develop and implement scalable methods for communicating best practices to customers. Identify at risk accounts and take appropriate action and/or escalate as needed. Conduct proactive outreach to anticipate customer needs, provide timely guidance, and strengthen engagement before issues arise. Coordinate resources by identifying, updating, and organizing the necessary materials and support to ensure successful project execution. Work with professional services, technical support, and regional sales teams to ensure smooth onboarding of new customers. Regularly monitor customer health and communicate results with regional sales, support, and renewals teams. Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders. Work closely with customers on renewal during the Customer Journey for optimal retention. Create direct relationships with sales teams to drive expansions. Review client requests with technical support, product management, and regional sales teams and escalate as necessary. Schedule and conduct regular reviews with customers and communicate results. Develop, prepare, and nurture customers for advocacy. Be responsible for ongoing customer communication regarding introductions, announcements (e.g., upcoming features & products), and events such as user conferences and webinars. What You'll Bring BA/BS preferred or equivalent experience 4+ years of experience in a similar role as a Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer Knowledge of privilege access management and cybersecurity best practices Comfortable interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level Ability to understand high level technical aspects of products, provide business and technical solutions to help customers optimize use of solutions Competency with Salesforce and Customer Success Management platforms Ability to multi-task, problem solve, and work cross-functionally in a dynamic environment Excellent verbal and written communication skills Bonus if you Have Experience with other Privilege Access Service solutions such as CyberArk, BeyondTrust, Thycotic, etc. Why work at Delinea? We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities. We invest in people who are smart, self-motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success Spirited - We bring energy and passion to everything we do Trust - We act with integrity and deliver on our commitments Respect - We listen, value different perspectives, and work as one team Ownership - We take initiative and follow through Nimble - We adapt quickly in a fast changing environment Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affimative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.
Jan 19, 2026
Full time
About Delinea Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle - across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities - including workforce, IT administrator, developers, and machines - assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on LinkedIn, X, and YouTube. Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Customer Success Manager Summary The Customer Success Manager is responsible for the day to day management of assigned customer accounts. This includes working closely with sales teams, professional services, technical support, sales operations, and product management to understand and resolve customer issues. This position focuses on championing customer-centric solutions and outcomes in support of developing customer relationships that promote retention and loyalty. You will have a strong understanding of customers' business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers' strategic goals. What You'll Do Be the client advocate and product specialist for assigned customers. Develop and implement scalable methods for communicating best practices to customers. Identify at risk accounts and take appropriate action and/or escalate as needed. Conduct proactive outreach to anticipate customer needs, provide timely guidance, and strengthen engagement before issues arise. Coordinate resources by identifying, updating, and organizing the necessary materials and support to ensure successful project execution. Work with professional services, technical support, and regional sales teams to ensure smooth onboarding of new customers. Regularly monitor customer health and communicate results with regional sales, support, and renewals teams. Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders. Work closely with customers on renewal during the Customer Journey for optimal retention. Create direct relationships with sales teams to drive expansions. Review client requests with technical support, product management, and regional sales teams and escalate as necessary. Schedule and conduct regular reviews with customers and communicate results. Develop, prepare, and nurture customers for advocacy. Be responsible for ongoing customer communication regarding introductions, announcements (e.g., upcoming features & products), and events such as user conferences and webinars. What You'll Bring BA/BS preferred or equivalent experience 4+ years of experience in a similar role as a Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer Knowledge of privilege access management and cybersecurity best practices Comfortable interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level Ability to understand high level technical aspects of products, provide business and technical solutions to help customers optimize use of solutions Competency with Salesforce and Customer Success Management platforms Ability to multi-task, problem solve, and work cross-functionally in a dynamic environment Excellent verbal and written communication skills Bonus if you Have Experience with other Privilege Access Service solutions such as CyberArk, BeyondTrust, Thycotic, etc. Why work at Delinea? We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities. We invest in people who are smart, self-motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success Spirited - We bring energy and passion to everything we do Trust - We act with integrity and deliver on our commitments Respect - We listen, value different perspectives, and work as one team Ownership - We take initiative and follow through Nimble - We adapt quickly in a fast changing environment Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affimative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.
About Delinea Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle - across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities - including workforce, IT administrator, developers, and machines - assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on LinkedIn, X, and YouTube. Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Customer Success Manager Summary The Customer Success Manager is responsible for the day to day management of assigned customer accounts. This includes working closely with sales teams, professional services, technical support, sales operations, and product management to understand and resolve customer issues. This position focuses on championing customer-centric solutions and outcomes in support of developing customer relationships that promote retention and loyalty. You will have a strong understanding of customers' business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers' strategic goals. What You'll Do Be the client advocate and product specialist for assigned customers. Develop and implement scalable methods for communicating best practices to customers. Identify at risk accounts and take appropriate action and/or escalate as needed. Conduct proactive outreach to anticipate customer needs, provide timely guidance, and strengthen engagement before issues arise. Coordinate resources by identifying, updating, and organizing the necessary materials and support to ensure successful project execution. Work with professional services, technical support, and regional sales teams to ensure smooth onboarding of new customers. Regularly monitor customer health and communicate results with regional sales, support, and renewals teams. Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders. Work closely with customers on renewal during the Customer Journey for optimal retention. Create direct relationships with sales teams to drive expansions. Review client requests with technical support, product management, and regional sales teams and escalate as necessary. Schedule and conduct regular reviews with customers and communicate results. Develop, prepare, and nurture customers for advocacy. Be responsible for ongoing customer communication regarding introductions, announcements (e.g., upcoming features & products), and events such as user conferences and webinars. What You'll Bring BA/BS preferred or equivalent experience 4+ years of experience in a similar role as a Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer Knowledge of privilege access management and cybersecurity best practices Comfortable interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level Ability to understand high level technical aspects of products, provide business and technical solutions to help customers optimize use of solutions Competency with Salesforce and Customer Success Management platforms Ability to multi-task, problem solve, and work cross-functionally in a dynamic environment Excellent verbal and written communication skills Bonus if you Have Experience with other Privilege Access Service solutions such as CyberArk, BeyondTrust, Thycotic, etc. Why work at Delinea? We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities. We invest in people who are smart, self-motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success Spirited - We bring energy and passion to everything we do Trust - We act with integrity and deliver on our commitments Respect - We listen, value different perspectives, and work as one team Ownership - We take initiative and follow through Nimble - We adapt quickly in a fast changing environment Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affimative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.
Jan 19, 2026
Full time
About Delinea Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle - across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities - including workforce, IT administrator, developers, and machines - assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on LinkedIn, X, and YouTube. Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Customer Success Manager Summary The Customer Success Manager is responsible for the day to day management of assigned customer accounts. This includes working closely with sales teams, professional services, technical support, sales operations, and product management to understand and resolve customer issues. This position focuses on championing customer-centric solutions and outcomes in support of developing customer relationships that promote retention and loyalty. You will have a strong understanding of customers' business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers' strategic goals. What You'll Do Be the client advocate and product specialist for assigned customers. Develop and implement scalable methods for communicating best practices to customers. Identify at risk accounts and take appropriate action and/or escalate as needed. Conduct proactive outreach to anticipate customer needs, provide timely guidance, and strengthen engagement before issues arise. Coordinate resources by identifying, updating, and organizing the necessary materials and support to ensure successful project execution. Work with professional services, technical support, and regional sales teams to ensure smooth onboarding of new customers. Regularly monitor customer health and communicate results with regional sales, support, and renewals teams. Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders. Work closely with customers on renewal during the Customer Journey for optimal retention. Create direct relationships with sales teams to drive expansions. Review client requests with technical support, product management, and regional sales teams and escalate as necessary. Schedule and conduct regular reviews with customers and communicate results. Develop, prepare, and nurture customers for advocacy. Be responsible for ongoing customer communication regarding introductions, announcements (e.g., upcoming features & products), and events such as user conferences and webinars. What You'll Bring BA/BS preferred or equivalent experience 4+ years of experience in a similar role as a Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer Knowledge of privilege access management and cybersecurity best practices Comfortable interfacing directly with complex, multi-divisional, multi-geographical clients, preferably at the director level Ability to understand high level technical aspects of products, provide business and technical solutions to help customers optimize use of solutions Competency with Salesforce and Customer Success Management platforms Ability to multi-task, problem solve, and work cross-functionally in a dynamic environment Excellent verbal and written communication skills Bonus if you Have Experience with other Privilege Access Service solutions such as CyberArk, BeyondTrust, Thycotic, etc. Why work at Delinea? We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities. We invest in people who are smart, self-motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success Spirited - We bring energy and passion to everything we do Trust - We act with integrity and deliver on our commitments Respect - We listen, value different perspectives, and work as one team Ownership - We take initiative and follow through Nimble - We adapt quickly in a fast changing environment Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affimative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.
About Us For more than 30 years, Zenith has been shaping the future of sustainable vehicle solutions. As the UK's largest independent vehicle solutions provider, we value inclusion, individuality and diverse perspectives. We're proud of our award winning service and our commitment to making mobility smarter, greener and better for everyone. Within our regulated Consumer division - which includes our digital personal contract hire brand Zen Auto and our expanding White Label B2B2C partnerships, we focus on delivering consistently positive experiences for customers. Our teams support more than 50,000 customers, offering guidance, empathy and clear communication, whether that's resolving concerns, supporting vulnerable customers or improving the customer journey. Your Role & Impact We're looking for a Customer Care Team Leader to join our Credit Control team, who support customers who are in, or approaching, arrears on their vehicle lease agreements. Why this role matters Every interaction your team has can make a meaningful difference to customers who may be facing financial pressure or uncertainty. By leading with clarity, compassion and fairness, you help ensure customers receive the support they need at the moment they need it most - while enabling your team to grow, succeed and deliver their best work. What You'll Do Leading Team Performance & Customer Outcomes Support your team to deliver good outcomes in line with Consumer Duty, with a strong focus on first point of contact resolution. Ensure SLAs and KPIs are met across QA, cases, complaints, risk actions and query resolution. Keep colleagues engaged, motivated and performing at their best. Lead by example, demonstrating excellent customer service and Zenith values. Take ownership of escalated queries, resolving them clearly and promptly. Coaching, Communication & Development Hold regular 1-2-1s, setting objectives and supporting development and career pathways. Run huddles and team meetings to review performance and celebrate wins. Provide day to day coaching, including in the moment feedback and call listening. Lead onboarding, training and skills development for new and existing team members. Support wellbeing conversations and build succession plans. Performance, Recruitment & People Management Lead the full recruitment process, from assessment centres to onboarding. Manage HR processes including return to work meetings, absence, disciplinaries, flexible working and reasonable adjustments. Oversee resource planning, workload allocation and team productivity. Operational Delivery & Continuous Improvement Manage workloads to maintain high service standards, using data and insights to drive improvements. Keep procedures up to date and identify opportunities to simplify or enhance processes. Monitor SLAs across channels, identify risks early and take action. Oversee key controls, regulatory compliance and timely remediation of issues identified through QA or journey testing. Collaboration, Stakeholder Management & Reporting Work closely with Consumer division colleagues and wider business teams to support customer outcomes. Build strong stakeholder relationships and reduce key person dependencies. Lead or support operational meetings, sharing updates on performance and escalations. Provide management information and insights when needed. As a people manager, office presence will be important, and the expectation is that the Team Leader will work from our Leeds office on a regular basis. What You'll Bring You'll thrive in this role if you enjoy supporting people, improving processes and creating an environment where your team, and our customers, feel heard, informed and supported. We're looking for someone who brings: Experience in an FCA regulated environment and understanding of Consumer Duty. Confidence using data to guide decisions (Excel skills a bonus). Strong communication skills and the ability to build positive relationships. A people focused approach, with experience coaching, motivating and developing others. Leadership & Behaviour Clear, calm decision making and the ability to support colleagues through challenges. A commitment to creating a positive, engaged and inclusive team environment. Ability to delegate effectively while keeping performance and SLAs on track. A proactive, improvement minded approach to refining processes and enhancing outcomes. Openness to feedback and a desire to keep learning. A collaborative style that encourages shared problem Why Join Zenith? We're committed to our People Promise, creating an inclusive environment where everyone can thrive, and we're proud to be: Award winning - Leasing Company of the Year (Fleet News 2023) Large Business of the Year Award (Yorkshire Post Excellence in Business Awards), winners of the Diversity and Inclusion Award (Yorkshire Post Excellence in Business Awards), and winners of the Wellbeing Award (Fleet News 2025). Sustainability champions -over 41% of our fleet are Battery Electric Vehicles (BEVs), we're a carbon neutral organisation, with the UK leasing sector's largest ever green bond. Innovators: Investing £25 million in transformation, with a thriving fleet of 169,910 vehicles and consistent revenue growth. Inclusive: Six colleague led diversity groups, and a workplace where everyone can thrive A place to grow: with clear pathways through our MyGPS personal development framework A supportive team structure: with a dedicated SME coach, a regulatory SME, and a team of committed Team Leaders, all guided by a Head of Function who champions an inclusive and supportive culture. What's In It for You? Competitive Salary: up to £35,000 per annum (depending on experience) & Annual bonus 24 days annual leave & 1 day for your birthday, with the option to buy more Private Medical insurance, Life Insurance, Critical Illness Cover, Dental and Health Cash Plans, Funded HRT Treatment, and more. Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans, breakdown cover Development opportunities with access to our MyGPS personal development framework. Perks at Work - save money on everyday essentials with access to a shopping discounts site Onsite GP & Masseuse, Employee Assistance Programme, Pensions advice, Funded HRT Treatment, and Mental Health First Aiders Sports and social clubs, company activities, and team events. Inclusive culture with colleague-led equality networks Free onsite parking and hybrid working options Sound Like the Right Opportunity for You? Apply Now! We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Jan 19, 2026
Full time
About Us For more than 30 years, Zenith has been shaping the future of sustainable vehicle solutions. As the UK's largest independent vehicle solutions provider, we value inclusion, individuality and diverse perspectives. We're proud of our award winning service and our commitment to making mobility smarter, greener and better for everyone. Within our regulated Consumer division - which includes our digital personal contract hire brand Zen Auto and our expanding White Label B2B2C partnerships, we focus on delivering consistently positive experiences for customers. Our teams support more than 50,000 customers, offering guidance, empathy and clear communication, whether that's resolving concerns, supporting vulnerable customers or improving the customer journey. Your Role & Impact We're looking for a Customer Care Team Leader to join our Credit Control team, who support customers who are in, or approaching, arrears on their vehicle lease agreements. Why this role matters Every interaction your team has can make a meaningful difference to customers who may be facing financial pressure or uncertainty. By leading with clarity, compassion and fairness, you help ensure customers receive the support they need at the moment they need it most - while enabling your team to grow, succeed and deliver their best work. What You'll Do Leading Team Performance & Customer Outcomes Support your team to deliver good outcomes in line with Consumer Duty, with a strong focus on first point of contact resolution. Ensure SLAs and KPIs are met across QA, cases, complaints, risk actions and query resolution. Keep colleagues engaged, motivated and performing at their best. Lead by example, demonstrating excellent customer service and Zenith values. Take ownership of escalated queries, resolving them clearly and promptly. Coaching, Communication & Development Hold regular 1-2-1s, setting objectives and supporting development and career pathways. Run huddles and team meetings to review performance and celebrate wins. Provide day to day coaching, including in the moment feedback and call listening. Lead onboarding, training and skills development for new and existing team members. Support wellbeing conversations and build succession plans. Performance, Recruitment & People Management Lead the full recruitment process, from assessment centres to onboarding. Manage HR processes including return to work meetings, absence, disciplinaries, flexible working and reasonable adjustments. Oversee resource planning, workload allocation and team productivity. Operational Delivery & Continuous Improvement Manage workloads to maintain high service standards, using data and insights to drive improvements. Keep procedures up to date and identify opportunities to simplify or enhance processes. Monitor SLAs across channels, identify risks early and take action. Oversee key controls, regulatory compliance and timely remediation of issues identified through QA or journey testing. Collaboration, Stakeholder Management & Reporting Work closely with Consumer division colleagues and wider business teams to support customer outcomes. Build strong stakeholder relationships and reduce key person dependencies. Lead or support operational meetings, sharing updates on performance and escalations. Provide management information and insights when needed. As a people manager, office presence will be important, and the expectation is that the Team Leader will work from our Leeds office on a regular basis. What You'll Bring You'll thrive in this role if you enjoy supporting people, improving processes and creating an environment where your team, and our customers, feel heard, informed and supported. We're looking for someone who brings: Experience in an FCA regulated environment and understanding of Consumer Duty. Confidence using data to guide decisions (Excel skills a bonus). Strong communication skills and the ability to build positive relationships. A people focused approach, with experience coaching, motivating and developing others. Leadership & Behaviour Clear, calm decision making and the ability to support colleagues through challenges. A commitment to creating a positive, engaged and inclusive team environment. Ability to delegate effectively while keeping performance and SLAs on track. A proactive, improvement minded approach to refining processes and enhancing outcomes. Openness to feedback and a desire to keep learning. A collaborative style that encourages shared problem Why Join Zenith? We're committed to our People Promise, creating an inclusive environment where everyone can thrive, and we're proud to be: Award winning - Leasing Company of the Year (Fleet News 2023) Large Business of the Year Award (Yorkshire Post Excellence in Business Awards), winners of the Diversity and Inclusion Award (Yorkshire Post Excellence in Business Awards), and winners of the Wellbeing Award (Fleet News 2025). Sustainability champions -over 41% of our fleet are Battery Electric Vehicles (BEVs), we're a carbon neutral organisation, with the UK leasing sector's largest ever green bond. Innovators: Investing £25 million in transformation, with a thriving fleet of 169,910 vehicles and consistent revenue growth. Inclusive: Six colleague led diversity groups, and a workplace where everyone can thrive A place to grow: with clear pathways through our MyGPS personal development framework A supportive team structure: with a dedicated SME coach, a regulatory SME, and a team of committed Team Leaders, all guided by a Head of Function who champions an inclusive and supportive culture. What's In It for You? Competitive Salary: up to £35,000 per annum (depending on experience) & Annual bonus 24 days annual leave & 1 day for your birthday, with the option to buy more Private Medical insurance, Life Insurance, Critical Illness Cover, Dental and Health Cash Plans, Funded HRT Treatment, and more. Tech Scheme, Car Sacrifice Scheme, Cycle to Work Scheme, Season Ticket Loans, breakdown cover Development opportunities with access to our MyGPS personal development framework. Perks at Work - save money on everyday essentials with access to a shopping discounts site Onsite GP & Masseuse, Employee Assistance Programme, Pensions advice, Funded HRT Treatment, and Mental Health First Aiders Sports and social clubs, company activities, and team events. Inclusive culture with colleague-led equality networks Free onsite parking and hybrid working options Sound Like the Right Opportunity for You? Apply Now! We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Active Herefordshire & Worcestershire
Peterborough, Cambridgeshire
Performance On Off You'd be part of an organisation delivering vital services for community groups and young people - knowing that our support is a genuine lifeline for small grassroots groups and the communities they support. As a key point of contact for our network in your region, you will ensure our groups are appropriately engaged and supported with a range of services and benefits, including direct support from our pool of volunteer consultants. Supporting and developing key partnerships within the region, your role is critical in delivering specific projects according to regional and organisational priorities. Location East England - The job is home based within a commutable distance to Bedfordshire, Buckinghamshire, Essex and Hertfordshire., CB1 0BA Organisation Sported Responsibilities In conjunction with the Area Manager deliver a clear strategy for group engagement, support and recruitment in your area in support of organisational KPIs and Projects. Be the primary point of contact for Sported groups within your area (Area/designated counties?) and support them with their own capacity building /organisational development. Promote Sported services to current and potential groups, and process new group application and conduct onboarding calls. Support content creation for group communications, including utilisation of relevant social media platforms, channels and other alternative communication methods. Build strong relationships with the Sported network, identifying areas of need and trends from the Area. Promote and engage groups with our services and benefits, ensuring they are aware of how to access the Sported Hub. Provide support to groups on elements of capacity building - e.g. fundraising, strategic planning, health checks & sustainability. Support Sported groups with completion of relevant monitoring and evaluation in conjunction with the support they have received. Maintain accurate records in our central database and other systems. Work in partnership with the rest of the Delivery Team to share best practice and implement partnership ideas/opportunities where appropriate. Delivery and Projects To support the delivery of current and future group projects within the Area including the development and delivery of necessary support, and the deployment of volunteer consultants where necessary. Maintain accurate project administration, including project measurement, evaluation and feedback as required to achieve agreed project outcomes. Support the development of new project ideas within your area, identifying areas of group need or areas of focus. Working closely with the Area Manager deploy the volunteer team across the area to support group groups. Support the recruitment of volunteers across the area in line with the specific requirements for the region and in line with organisational priorities. Working closely with the Volunteer Services Team to ensure all necessary volunteer processes, including documentation, capturing impact of support are adhered to. Support the delivery of the Sported Volunteer programme delivering regional networking events, facilitate and support the development of volunteers. General Administration (and other responsibilities) Support the Area Manager in the administration of Sported operations across the area. Ensure data on your areas' groups and volunteers is kept accurate and up to date. General involvement with other Sported events as required such as national team meetings (approx. one every 3 months).
Jan 19, 2026
Full time
Performance On Off You'd be part of an organisation delivering vital services for community groups and young people - knowing that our support is a genuine lifeline for small grassroots groups and the communities they support. As a key point of contact for our network in your region, you will ensure our groups are appropriately engaged and supported with a range of services and benefits, including direct support from our pool of volunteer consultants. Supporting and developing key partnerships within the region, your role is critical in delivering specific projects according to regional and organisational priorities. Location East England - The job is home based within a commutable distance to Bedfordshire, Buckinghamshire, Essex and Hertfordshire., CB1 0BA Organisation Sported Responsibilities In conjunction with the Area Manager deliver a clear strategy for group engagement, support and recruitment in your area in support of organisational KPIs and Projects. Be the primary point of contact for Sported groups within your area (Area/designated counties?) and support them with their own capacity building /organisational development. Promote Sported services to current and potential groups, and process new group application and conduct onboarding calls. Support content creation for group communications, including utilisation of relevant social media platforms, channels and other alternative communication methods. Build strong relationships with the Sported network, identifying areas of need and trends from the Area. Promote and engage groups with our services and benefits, ensuring they are aware of how to access the Sported Hub. Provide support to groups on elements of capacity building - e.g. fundraising, strategic planning, health checks & sustainability. Support Sported groups with completion of relevant monitoring and evaluation in conjunction with the support they have received. Maintain accurate records in our central database and other systems. Work in partnership with the rest of the Delivery Team to share best practice and implement partnership ideas/opportunities where appropriate. Delivery and Projects To support the delivery of current and future group projects within the Area including the development and delivery of necessary support, and the deployment of volunteer consultants where necessary. Maintain accurate project administration, including project measurement, evaluation and feedback as required to achieve agreed project outcomes. Support the development of new project ideas within your area, identifying areas of group need or areas of focus. Working closely with the Area Manager deploy the volunteer team across the area to support group groups. Support the recruitment of volunteers across the area in line with the specific requirements for the region and in line with organisational priorities. Working closely with the Volunteer Services Team to ensure all necessary volunteer processes, including documentation, capturing impact of support are adhered to. Support the delivery of the Sported Volunteer programme delivering regional networking events, facilitate and support the development of volunteers. General Administration (and other responsibilities) Support the Area Manager in the administration of Sported operations across the area. Ensure data on your areas' groups and volunteers is kept accurate and up to date. General involvement with other Sported events as required such as national team meetings (approx. one every 3 months).
Senior PR and Communications Manager/Manager 1 page is loaded Senior PR and Communications Manager/Manager 1locations: Bournemouthtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR-05724 Summary Senior Manager of PR&Communications at ESET is tasked with fostering a favorable public image and increasing awareness of the company's technology and offerings. This role involves strategizing and implementing PR&Communications initiatives that enhance ESET's reputation, overseeing both public and media relations, and handling crisis communication in line with company guidelines. The manager also oversees both external and internal communication channels, collaborates with essential business partners, and leads the PR&Communications team towards achieving strategic objectives. Additionally, the manager serves as the media spokesperson, ensuring the company's reputation remains positive, supports management through media engagements, and acts as a representative for public affairs.Job description FUNCTIONAL RESPONSIBILITIES AND DUTIES • Cooperate closely with Global PR to identify or adopt best practices for achieving Company business goals.• Cultivate and maintain relationships with journalists, press, and public affairs entities, and actively participate in relevant events and conferences.• Serve as a company/media spokesperson, conducting and executing interviews across various media platforms.• Network with publishing houses and editors, and compose statements and professional/opinion articles in collaboration with the PR Specialist and agency.• Research and create various content for media, (press releases, articles, blogs) and marketing materials for both B2B and B2C sectors, in partnership with local and global marketing teams.• Collaborate with internal departments to support their objectives and ensure a consistent brand voice, fostering an engaged media community.• Prepare monthly qualitative and quantitative reports on PR activities for ESET headquarters and local leadership.• Handle rapid response and crisis management communication.• Oversee social media communication activities and manage the work of external agencies.• Work closely with event managers or agencies to organize and evaluate PR and media events.• Execute ESET's public affairs policy and government affairs strategy locally.• Represent company towards industry, trade associations, and civil society organizations to support ESET's business positions and increase brand awareness• Provide executive support for ESET's leadership team in interactions with government officials, collaborating with subject matter experts as needed.• Create and deliver flawless presentations at internal and external events and webinars for discerning audiences.• Cooperate closely with the PR team to adhere to the established PR strategy and plan.• Identify current topics and prepare them for use in ESET's communications.• Maintain media relations to maximize quality and quantity of media outputs.• Plan and coordinate the work of colleagues in accordance with superior's instructions, be responsible for the performance of the tasks entrusted to it in accordance with established procedures and processes and prioritize tasks of colleagues in order to meet established objectives and achieve required results.• Perform conceptual, systemic, creative and methodical activities.• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. MANAGERIAL RESPONSIBILITIES • Propose and implement improvements of processes and work procedures within the team.• Cooperate with immediate superior on financial planning and remain continuously updated on spending of funds.• Share relevant information and support communication within the team and with other organizational units.• Set clear and realistic goals and expectations towards work performance within prescribed deadlines.• Manage, plan and delegate work to team members and be responsible for performance of assigned tasks in accordance with established procedures and processes.• Provide regular feedback and evaluate work performance of direct subordinates (e.g. probation period, definite period, assessment interviews).• Take timely and efficient measures to ensure high-quality and timely work output of the team and its members.• Ensure optimum planning of human resources, their substitutability and be responsible for attendance of team members. Cooperate with direct superior on planning for personnel and organizational changes.• Cooperate on new employee recruitment process.• In cooperation with the employee prepare their personal development plans and ensure relevant development and educational activities.• Actively look for and exploit opportunities for own development and education and share experience and professional knowledge with others. REQUIREMENTS Education: • Master's degree/ BA/BS/Marketing• Security technology experience is a plus Experience: • Years of work experience: 10• 5 years in PR managerial role• 1 year on the job training• Experience in copy and content writing• Experience of proof reading• Experience in working with external agencies Knowledge: • Understanding of cybersecurity• Ability to digest and interpret technical material• Well-developed interpersonal and organizational skills• MS Office: advanced Language: • English: C1 Communication: • Excellent oral and written communication skills Managerial skills: • N/A Personal characteristics: • Attention to detailBenefits Health & well-being Health insurance Death in service Employee assistance program (EAP) Pension Perkbox Free sight tests and discount on glasses Sick pay Extra holiday Wellbeing Allowance Family Child Birth Allowance Marriage Allowance Enhanced Parental leave Office Free Parking Hot and cold drinks and fruit Friday Breakfast Christmas PartySummer Party Other Loyalty award Employee referral scheme Cycle to work Tech Scheme Christmas HamperPrimary locationBournemouthAdditional locationsTime typeFull time
Jan 19, 2026
Full time
Senior PR and Communications Manager/Manager 1 page is loaded Senior PR and Communications Manager/Manager 1locations: Bournemouthtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR-05724 Summary Senior Manager of PR&Communications at ESET is tasked with fostering a favorable public image and increasing awareness of the company's technology and offerings. This role involves strategizing and implementing PR&Communications initiatives that enhance ESET's reputation, overseeing both public and media relations, and handling crisis communication in line with company guidelines. The manager also oversees both external and internal communication channels, collaborates with essential business partners, and leads the PR&Communications team towards achieving strategic objectives. Additionally, the manager serves as the media spokesperson, ensuring the company's reputation remains positive, supports management through media engagements, and acts as a representative for public affairs.Job description FUNCTIONAL RESPONSIBILITIES AND DUTIES • Cooperate closely with Global PR to identify or adopt best practices for achieving Company business goals.• Cultivate and maintain relationships with journalists, press, and public affairs entities, and actively participate in relevant events and conferences.• Serve as a company/media spokesperson, conducting and executing interviews across various media platforms.• Network with publishing houses and editors, and compose statements and professional/opinion articles in collaboration with the PR Specialist and agency.• Research and create various content for media, (press releases, articles, blogs) and marketing materials for both B2B and B2C sectors, in partnership with local and global marketing teams.• Collaborate with internal departments to support their objectives and ensure a consistent brand voice, fostering an engaged media community.• Prepare monthly qualitative and quantitative reports on PR activities for ESET headquarters and local leadership.• Handle rapid response and crisis management communication.• Oversee social media communication activities and manage the work of external agencies.• Work closely with event managers or agencies to organize and evaluate PR and media events.• Execute ESET's public affairs policy and government affairs strategy locally.• Represent company towards industry, trade associations, and civil society organizations to support ESET's business positions and increase brand awareness• Provide executive support for ESET's leadership team in interactions with government officials, collaborating with subject matter experts as needed.• Create and deliver flawless presentations at internal and external events and webinars for discerning audiences.• Cooperate closely with the PR team to adhere to the established PR strategy and plan.• Identify current topics and prepare them for use in ESET's communications.• Maintain media relations to maximize quality and quantity of media outputs.• Plan and coordinate the work of colleagues in accordance with superior's instructions, be responsible for the performance of the tasks entrusted to it in accordance with established procedures and processes and prioritize tasks of colleagues in order to meet established objectives and achieve required results.• Perform conceptual, systemic, creative and methodical activities.• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. MANAGERIAL RESPONSIBILITIES • Propose and implement improvements of processes and work procedures within the team.• Cooperate with immediate superior on financial planning and remain continuously updated on spending of funds.• Share relevant information and support communication within the team and with other organizational units.• Set clear and realistic goals and expectations towards work performance within prescribed deadlines.• Manage, plan and delegate work to team members and be responsible for performance of assigned tasks in accordance with established procedures and processes.• Provide regular feedback and evaluate work performance of direct subordinates (e.g. probation period, definite period, assessment interviews).• Take timely and efficient measures to ensure high-quality and timely work output of the team and its members.• Ensure optimum planning of human resources, their substitutability and be responsible for attendance of team members. Cooperate with direct superior on planning for personnel and organizational changes.• Cooperate on new employee recruitment process.• In cooperation with the employee prepare their personal development plans and ensure relevant development and educational activities.• Actively look for and exploit opportunities for own development and education and share experience and professional knowledge with others. REQUIREMENTS Education: • Master's degree/ BA/BS/Marketing• Security technology experience is a plus Experience: • Years of work experience: 10• 5 years in PR managerial role• 1 year on the job training• Experience in copy and content writing• Experience of proof reading• Experience in working with external agencies Knowledge: • Understanding of cybersecurity• Ability to digest and interpret technical material• Well-developed interpersonal and organizational skills• MS Office: advanced Language: • English: C1 Communication: • Excellent oral and written communication skills Managerial skills: • N/A Personal characteristics: • Attention to detailBenefits Health & well-being Health insurance Death in service Employee assistance program (EAP) Pension Perkbox Free sight tests and discount on glasses Sick pay Extra holiday Wellbeing Allowance Family Child Birth Allowance Marriage Allowance Enhanced Parental leave Office Free Parking Hot and cold drinks and fruit Friday Breakfast Christmas PartySummer Party Other Loyalty award Employee referral scheme Cycle to work Tech Scheme Christmas HamperPrimary locationBournemouthAdditional locationsTime typeFull time
Creative Strategist Associate (E-commerce) Function: Meta Ads Performance Creative Data Optimisation Responsibility: Drive performance creative for D2C brands Reports to: Head of Performance Location: Central London Working Pattern: Full Time, on-site (opportunity to request hybrid after 6+ months) Compensation: Starting from £26,000 + Benefits Suitability: Graduate / University Level Overview Hambi Media Ltd, part of the Soar Group, is one of the UK's fastest-growing performance creative agencies for e-commerce brands, powered by a team of 40+ A-Players. With over £100M in ad spend behind our creatives on Meta and TikTok, we've helped scale brands like Heights, 47 Skin, Surreal, Nutrition Geeks, and Mindful Chef. We're one of the few D2C creative agencies with design, production, strategy, and UGC all under one roof. In 2025, we were named the independent Meta agency and were recently nominated for Meta's Creative Diversity Award. The Role The Creative Strategist Associate is an entry-level role for high-potential creative thinkers looking to start their career in performance marketing and creative strategy. Working closely with our Creative Strategy, Media Buying, Design, and Production teams, you will support the development, execution, and optimisation of performance creative for D2C brands across Meta and TikTok. This role sits at the intersection of creative thinking and commercial performance, combining psychology, data, scriptwriting, and storytelling to drive measurable results. This role is supported by an initial 9-month MBA style progression framework designed to support rapid development. Over time, you will move from supported execution into increasing ownership of creative strategy and client work, with the expectation that you grow into full Creative Strategist responsibility. You can read more details about the programme here. This role is suited to someone in the early stages of their performance marketing career who is highly curious, commercially minded, and motivated by fast-paced learning and accountability. Please submit a valid introductory video introducing yourself and your skillset As you learn and progress, you'll become responsible for: Supporting the development and execution of performance creative strategies aligned with client objectives. Ideating performance creative across UGC, High-production video, Motion graphics and Static design ads Learning what makes creative convert and applying this thinking to continuous creative iteration and optimisation. Writing and editing ad copy and scripts across multiple formats. Creating clear, structured, and increasingly detailed briefs for designers, editors, and UGC creators. Briefing UGC creators and internal teams with strategic clarity. Analysing creative performance data across Meta and TikTok. Learning to interpret both soft and hard metrics. Contributing to creative reports, iteration tickets, and optimisation recommendations. Supporting and later participating in client discussions around creative performance and recommendations. Working closely with other Creative Strategists as well as Account Managers, Media Buyers, Designers, and Production teams. Ability: You, have a demonstrated interest in social media marketing, performance creative, media buying or D2C/ E-commerce advertising. have strong analytical skills and experience with data analysis and reporting. have Excellent communication and presentation skills. you have strong attention to detail and ability to manage multiple tasks at once. you have some office based work experience is desirable though not essential. Attitude: You, are a self motivated and enthusiastic learner. will take complete ownership of your successes and failures. are entrepreneurial with the ability to see the bigger picture. have a proactive approach. are able to self-manage and prioritise tasks efficiently. are an enthusiastic and positive team player. go above and beyond, under-promise and overdeliver. thrive in a fast paced startup environment. Our incredible client base. We work with a wide range of D2C companies, spanning multiple niches and Continents. You will be part of a world class team, made up of high performing, motivated individuals. Private health scheme Birthday off Opportunities to quickly progress Company pension scheme Structured training and development Team building activities Hybrid working Ability to work abroad for 30 days at a time And a fun and happiness driven culture!
Jan 19, 2026
Full time
Creative Strategist Associate (E-commerce) Function: Meta Ads Performance Creative Data Optimisation Responsibility: Drive performance creative for D2C brands Reports to: Head of Performance Location: Central London Working Pattern: Full Time, on-site (opportunity to request hybrid after 6+ months) Compensation: Starting from £26,000 + Benefits Suitability: Graduate / University Level Overview Hambi Media Ltd, part of the Soar Group, is one of the UK's fastest-growing performance creative agencies for e-commerce brands, powered by a team of 40+ A-Players. With over £100M in ad spend behind our creatives on Meta and TikTok, we've helped scale brands like Heights, 47 Skin, Surreal, Nutrition Geeks, and Mindful Chef. We're one of the few D2C creative agencies with design, production, strategy, and UGC all under one roof. In 2025, we were named the independent Meta agency and were recently nominated for Meta's Creative Diversity Award. The Role The Creative Strategist Associate is an entry-level role for high-potential creative thinkers looking to start their career in performance marketing and creative strategy. Working closely with our Creative Strategy, Media Buying, Design, and Production teams, you will support the development, execution, and optimisation of performance creative for D2C brands across Meta and TikTok. This role sits at the intersection of creative thinking and commercial performance, combining psychology, data, scriptwriting, and storytelling to drive measurable results. This role is supported by an initial 9-month MBA style progression framework designed to support rapid development. Over time, you will move from supported execution into increasing ownership of creative strategy and client work, with the expectation that you grow into full Creative Strategist responsibility. You can read more details about the programme here. This role is suited to someone in the early stages of their performance marketing career who is highly curious, commercially minded, and motivated by fast-paced learning and accountability. Please submit a valid introductory video introducing yourself and your skillset As you learn and progress, you'll become responsible for: Supporting the development and execution of performance creative strategies aligned with client objectives. Ideating performance creative across UGC, High-production video, Motion graphics and Static design ads Learning what makes creative convert and applying this thinking to continuous creative iteration and optimisation. Writing and editing ad copy and scripts across multiple formats. Creating clear, structured, and increasingly detailed briefs for designers, editors, and UGC creators. Briefing UGC creators and internal teams with strategic clarity. Analysing creative performance data across Meta and TikTok. Learning to interpret both soft and hard metrics. Contributing to creative reports, iteration tickets, and optimisation recommendations. Supporting and later participating in client discussions around creative performance and recommendations. Working closely with other Creative Strategists as well as Account Managers, Media Buyers, Designers, and Production teams. Ability: You, have a demonstrated interest in social media marketing, performance creative, media buying or D2C/ E-commerce advertising. have strong analytical skills and experience with data analysis and reporting. have Excellent communication and presentation skills. you have strong attention to detail and ability to manage multiple tasks at once. you have some office based work experience is desirable though not essential. Attitude: You, are a self motivated and enthusiastic learner. will take complete ownership of your successes and failures. are entrepreneurial with the ability to see the bigger picture. have a proactive approach. are able to self-manage and prioritise tasks efficiently. are an enthusiastic and positive team player. go above and beyond, under-promise and overdeliver. thrive in a fast paced startup environment. Our incredible client base. We work with a wide range of D2C companies, spanning multiple niches and Continents. You will be part of a world class team, made up of high performing, motivated individuals. Private health scheme Birthday off Opportunities to quickly progress Company pension scheme Structured training and development Team building activities Hybrid working Ability to work abroad for 30 days at a time And a fun and happiness driven culture!
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Brand Marketing Manager in United Kingdom. This role offers the opportunity to shape and elevate a global brand in a fast-growing, high-impact environment. As a Senior Brand Marketing Manager, you will define and execute brand strategy, oversee brand messaging, and ensure visual and narrative consistency across all channels. You will work closely with cross-functional teams, including creative, product, sales, and customer success, to drive brand awareness, strengthen loyalty, and support ambitious growth goals. This position combines hands on campaign leadership, content creation, and analytics-driven optimization. It is ideal for a strategic thinker with a strong creative sensibility, excellent data literacy, and the ability to influence stakeholders across the organization. Your work will directly impact how customers perceive and engage with the brand globally. Accountabilities Develop and maintain the global brand strategy, including vision, mission, values, and comprehensive brand guidelines. Lead the planning, execution, and optimization of integrated marketing campaigns across digital, social media, email, content, and events. Collaborate with product marketing to craft messaging and positioning for product launches and feature updates. Create compelling brand narratives, overseeing the brand voice, tone, and content across multiple channels (website, blog, social media, thought leadership). Monitor brand performance metrics, analyze results, and apply data-driven insights to improve campaigns and ROI. Build strong relationships with cross-functional teams and external agencies to ensure consistent brand representation. Conduct market research and competitive analysis to identify differentiation opportunities and evolving brand trends. Requirements 10+ years of experience in brand marketing, preferably within B2B technology, SaaS, e commerce, or logistics sectors. Proven expertise in brand strategy, messaging, and visual identity development. Strong analytical skills with experience interpreting KPI reports and translating insights into actionable strategies. Excellent communication, presentation, and interpersonal skills; capable of influencing diverse stakeholders. Experience leading and collaborating with creative and marketing teams to execute high-quality campaigns. Proficiency with marketing automation platforms (e.g., HubSpot), analytics tools (Google Analytics), A/B testing tools, and project management platforms (e.g., Asana). Bachelor's degree in Marketing, Business, or a related field; MBA preferred. Familiarity with advertising across digital, social, SEO, SEM, video, audio, and mobile channels. Benefits Competitive salary with performance-based incentives. Flexible remote and hybrid work options. Opportunity to work on high-visibility, global brand initiatives. Access to professional development and leadership growth opportunities. Collaborative, fast-paced work environment with cross-functional exposure. Comprehensive benefits package including healthcare, paid time off, and wellness suppo Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Jan 19, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Brand Marketing Manager in United Kingdom. This role offers the opportunity to shape and elevate a global brand in a fast-growing, high-impact environment. As a Senior Brand Marketing Manager, you will define and execute brand strategy, oversee brand messaging, and ensure visual and narrative consistency across all channels. You will work closely with cross-functional teams, including creative, product, sales, and customer success, to drive brand awareness, strengthen loyalty, and support ambitious growth goals. This position combines hands on campaign leadership, content creation, and analytics-driven optimization. It is ideal for a strategic thinker with a strong creative sensibility, excellent data literacy, and the ability to influence stakeholders across the organization. Your work will directly impact how customers perceive and engage with the brand globally. Accountabilities Develop and maintain the global brand strategy, including vision, mission, values, and comprehensive brand guidelines. Lead the planning, execution, and optimization of integrated marketing campaigns across digital, social media, email, content, and events. Collaborate with product marketing to craft messaging and positioning for product launches and feature updates. Create compelling brand narratives, overseeing the brand voice, tone, and content across multiple channels (website, blog, social media, thought leadership). Monitor brand performance metrics, analyze results, and apply data-driven insights to improve campaigns and ROI. Build strong relationships with cross-functional teams and external agencies to ensure consistent brand representation. Conduct market research and competitive analysis to identify differentiation opportunities and evolving brand trends. Requirements 10+ years of experience in brand marketing, preferably within B2B technology, SaaS, e commerce, or logistics sectors. Proven expertise in brand strategy, messaging, and visual identity development. Strong analytical skills with experience interpreting KPI reports and translating insights into actionable strategies. Excellent communication, presentation, and interpersonal skills; capable of influencing diverse stakeholders. Experience leading and collaborating with creative and marketing teams to execute high-quality campaigns. Proficiency with marketing automation platforms (e.g., HubSpot), analytics tools (Google Analytics), A/B testing tools, and project management platforms (e.g., Asana). Bachelor's degree in Marketing, Business, or a related field; MBA preferred. Familiarity with advertising across digital, social, SEO, SEM, video, audio, and mobile channels. Benefits Competitive salary with performance-based incentives. Flexible remote and hybrid work options. Opportunity to work on high-visibility, global brand initiatives. Access to professional development and leadership growth opportunities. Collaborative, fast-paced work environment with cross-functional exposure. Comprehensive benefits package including healthcare, paid time off, and wellness suppo Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Join us a Field Service Team Leader where you will role model values and inspire your teams to consistently provide a great experience for our customers. Reporting directly to the Field Operations Manager, you will work collaboratively with wider areas of the business in delivering operational performance to drive award winning customer service in a cost-effective way. Building and developing an inclusive and diverse team making Sky a great place to work is critical to this role. Our Team Leaders will play an active part in Sky's wider people initiatives including Sky cares, mentoring, awards & driving people-led activities across the department, whilst supporting increasing Sky's brand both internally & externally. Benefits: There's a reason people can't stop talking about . Enjoy exclusive discounts on Sky's products and services, alongside a pension plan designed to secure your future. Prioritizing your wellbeing, we offer Health and Wellbeing initiatives as well as a range of additional perks! What you'll do: Demonstrate strong visible leadership with high levels of engagement across the region and leading your teams though change effectively. Deliver consistent strong levels of performance through effective coaching, setting stretching targets and supporting your people in an inclusive way including sharing best practice to deliver as a team/region/department. Be an ally for your people and supporting them through their own personal growth & career development. Accountable for the Health & Safety and wellbeing of your people, ensuring risks are mitigated and action plans are completed on time. Responsible for cost saving through effective shrinkage management using regional spend effectively and reducing unnecessary costs to the business. Deliver through people, by creating a positive culture of fun and excitement, celebrating successes and supporting the development and delivery of the region and department People Plan. Responsibility in delivering excellent 'on the day service' to customers and working with support areas to reach optimum standards. Partnering with Operational Support teams to identify improvements that enhance the end-to-end journey for both our people and our customers. What you'll bring: Energy and determination to challenge the norm and look for new ways of working efficiently. A passion for developing people through effective coaching and career development support. Relentless focus on delivering customer excellence. Strong influencing skills and having the ability to communicate with key stakeholders at all levels in the business. Understanding of budgets and commercial KPI's. Proven experience of leading and developing a team. Excellent communication skills and the ability to remotely inspire large wide-spread teams of engineers. How you'll work: Monday - Friday with rotational weekends This role is based in Bangor, and its essential applicants live within an hour travel radius This role requires candidates to have a full UK driving licence Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on-the-job training and the support you need to get off to the best start at Sky. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Thinking of joining the team, we would love to hear from you.
Jan 19, 2026
Full time
Join us a Field Service Team Leader where you will role model values and inspire your teams to consistently provide a great experience for our customers. Reporting directly to the Field Operations Manager, you will work collaboratively with wider areas of the business in delivering operational performance to drive award winning customer service in a cost-effective way. Building and developing an inclusive and diverse team making Sky a great place to work is critical to this role. Our Team Leaders will play an active part in Sky's wider people initiatives including Sky cares, mentoring, awards & driving people-led activities across the department, whilst supporting increasing Sky's brand both internally & externally. Benefits: There's a reason people can't stop talking about . Enjoy exclusive discounts on Sky's products and services, alongside a pension plan designed to secure your future. Prioritizing your wellbeing, we offer Health and Wellbeing initiatives as well as a range of additional perks! What you'll do: Demonstrate strong visible leadership with high levels of engagement across the region and leading your teams though change effectively. Deliver consistent strong levels of performance through effective coaching, setting stretching targets and supporting your people in an inclusive way including sharing best practice to deliver as a team/region/department. Be an ally for your people and supporting them through their own personal growth & career development. Accountable for the Health & Safety and wellbeing of your people, ensuring risks are mitigated and action plans are completed on time. Responsible for cost saving through effective shrinkage management using regional spend effectively and reducing unnecessary costs to the business. Deliver through people, by creating a positive culture of fun and excitement, celebrating successes and supporting the development and delivery of the region and department People Plan. Responsibility in delivering excellent 'on the day service' to customers and working with support areas to reach optimum standards. Partnering with Operational Support teams to identify improvements that enhance the end-to-end journey for both our people and our customers. What you'll bring: Energy and determination to challenge the norm and look for new ways of working efficiently. A passion for developing people through effective coaching and career development support. Relentless focus on delivering customer excellence. Strong influencing skills and having the ability to communicate with key stakeholders at all levels in the business. Understanding of budgets and commercial KPI's. Proven experience of leading and developing a team. Excellent communication skills and the ability to remotely inspire large wide-spread teams of engineers. How you'll work: Monday - Friday with rotational weekends This role is based in Bangor, and its essential applicants live within an hour travel radius This role requires candidates to have a full UK driving licence Inclusion Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on-the-job training and the support you need to get off to the best start at Sky. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Thinking of joining the team, we would love to hear from you.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Account Manager in United Kingdom. This role offers the chance to act as the strategic bridge between business, clients, and technical teams within a high-growth digital advertising environment. As a Senior Technical Account Manager, you will lead complex technical integrations, troubleshoot critical issues, and optimize client performance from onboarding to ongoing operations. You will collaborate across product, engineering, and client teams to ensure seamless implementation of solutions, while developing documentation and internal playbooks to scale operations globally. This position is ideal for someone with a strong technical background, experience in programmatic advertising, and the ability to communicate complex concepts clearly. Your work will directly impact client satisfaction, revenue optimization, and the company's global technical operations. Accountabilities Lead end-to-end technical integrations for new clients, ensuring adherence to specifications, timelines, and best practices. Provide expert guidance during client meetings, translating complex AdTech requirements into actionable steps. Monitor client performance during onboarding, collaborating with internal teams to guarantee immediate ROI and satisfaction. Troubleshoot and resolve technical incidents, including configuration errors, display issues, and web performance anomalies. Conduct technical audits and feasibility studies to validate solution compatibility and optimize client ecosystems. Develop and maintain internal documentation, playbooks, and processes to support global scaling of technical operations. Identify workflow inefficiencies and implement process improvements to streamline team operations. Requirements 5+ years of experience in Technical Account Management, Solutions Engineering, or a related field. Strong background in AdTech, including SSP, DSP, and programmatic advertising partnerships. Formal technical education (CS degree, engineering school, or equivalent) with deep web technology knowledge (HTML, CSS, JavaScript). Expertise in web performance metrics, including Core Web Vitals (CLS, LCP, FID). Familiarity with Consent Management Platforms (CMP) and privacy standards (e.g., TCF v2.2+). Bilingual fluency in English and French, both written and spoken. Comfortable working in fast-moving, autonomous, and cross-functional environments. Strong problem-solving, analytical thinking, and proactive communication skills. Benefits Fully remote work with flexibility to work from home or select urban offices. Collaborative, close-knit team culture with a focus on innovation and shared success. Vibrant social events and company gatherings to foster community. Opportunities for career development, internal mobility, and performance feedback. Additional rest days (RTT) to support work-life balance. Comprehensive health and pension plans for employees and families. Meal benefits via Swile card and partial reimbursement of public transit passes. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Jan 19, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Account Manager in United Kingdom. This role offers the chance to act as the strategic bridge between business, clients, and technical teams within a high-growth digital advertising environment. As a Senior Technical Account Manager, you will lead complex technical integrations, troubleshoot critical issues, and optimize client performance from onboarding to ongoing operations. You will collaborate across product, engineering, and client teams to ensure seamless implementation of solutions, while developing documentation and internal playbooks to scale operations globally. This position is ideal for someone with a strong technical background, experience in programmatic advertising, and the ability to communicate complex concepts clearly. Your work will directly impact client satisfaction, revenue optimization, and the company's global technical operations. Accountabilities Lead end-to-end technical integrations for new clients, ensuring adherence to specifications, timelines, and best practices. Provide expert guidance during client meetings, translating complex AdTech requirements into actionable steps. Monitor client performance during onboarding, collaborating with internal teams to guarantee immediate ROI and satisfaction. Troubleshoot and resolve technical incidents, including configuration errors, display issues, and web performance anomalies. Conduct technical audits and feasibility studies to validate solution compatibility and optimize client ecosystems. Develop and maintain internal documentation, playbooks, and processes to support global scaling of technical operations. Identify workflow inefficiencies and implement process improvements to streamline team operations. Requirements 5+ years of experience in Technical Account Management, Solutions Engineering, or a related field. Strong background in AdTech, including SSP, DSP, and programmatic advertising partnerships. Formal technical education (CS degree, engineering school, or equivalent) with deep web technology knowledge (HTML, CSS, JavaScript). Expertise in web performance metrics, including Core Web Vitals (CLS, LCP, FID). Familiarity with Consent Management Platforms (CMP) and privacy standards (e.g., TCF v2.2+). Bilingual fluency in English and French, both written and spoken. Comfortable working in fast-moving, autonomous, and cross-functional environments. Strong problem-solving, analytical thinking, and proactive communication skills. Benefits Fully remote work with flexibility to work from home or select urban offices. Collaborative, close-knit team culture with a focus on innovation and shared success. Vibrant social events and company gatherings to foster community. Opportunities for career development, internal mobility, and performance feedback. Additional rest days (RTT) to support work-life balance. Comprehensive health and pension plans for employees and families. Meal benefits via Swile card and partial reimbursement of public transit passes. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
The Opportunity: Corporate Communications is looking for a Senior Graphic Designer to join our growing team. This is a great opportunity to propel your career forward by creating extraordinary communications and content creative seen by affluent investors, and Fisher employees, across the globe. This is a great opportunity for a seasoned graphic design professional, who will be responsible for creating impactful design and motion graphic materials. Reporting to the Multimedia Design Team Leader, you will work with other creative professionals on our Multimedia Design team-comprised of graphic design, motion graphic and video producers-in addition to other business stakeholders, including executives, Global Private Client, Private Client Group Marketing, and Institutional organizations, along with external design agencies. As a Senior Graphic Designer, you will use your conceptual and technical design abilities to develop creative materials that effectively represent our brand, inspire action, and ultimately drive results. The Day-to-Day: Design digital, motion graphic and print creative materials (for use in brochures, articles, social media posts, videos, our corporate websites and more) for the US and international markets Balance creative ideation and new concept development with production work to support department needs Partner with other internal graphic designers and copywriters, as well as external illustrators and agencies on new creative Come up with new innovative creative ideas for testing with the goal of improving performance metrics Adhere to style guides, brand standards and internal marketing best practices Present your creative ideas to business stakeholders and department leadership Work with project managers to prioritize work and meet essential deadlines Using industry-leading design tools (e.g., Figma, Adobe Creative Cloud, etc.) to perform design work. Harness generative AI tools to accelerate the creative process Work within a cloud-based project management system to field and fulfill requests. Works onsite, under direct supervision, in a team-based and open office environment Your Qualifications: 5+ years graphic design experience in a business, corporation, or agency Ability to work in a corporate office environment Monday through Friday Experience across digital, print and multimedia design formats Bachelor's degree or equivalent combination of education and experience required Advanced knowledge of Figma and Adobe Creative Suite (e.g. Photoshop, Illustrator, Aftereffects.) Ability to translate business requirements and briefs into creative solutions Excellent verbal and written communication skills High level of attention to detail Ability to adapt to changes in a fast paced, team environment Ability to prioritize workload and manage time across various tasks Proficient in Microsoft Office software Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Jan 19, 2026
Full time
The Opportunity: Corporate Communications is looking for a Senior Graphic Designer to join our growing team. This is a great opportunity to propel your career forward by creating extraordinary communications and content creative seen by affluent investors, and Fisher employees, across the globe. This is a great opportunity for a seasoned graphic design professional, who will be responsible for creating impactful design and motion graphic materials. Reporting to the Multimedia Design Team Leader, you will work with other creative professionals on our Multimedia Design team-comprised of graphic design, motion graphic and video producers-in addition to other business stakeholders, including executives, Global Private Client, Private Client Group Marketing, and Institutional organizations, along with external design agencies. As a Senior Graphic Designer, you will use your conceptual and technical design abilities to develop creative materials that effectively represent our brand, inspire action, and ultimately drive results. The Day-to-Day: Design digital, motion graphic and print creative materials (for use in brochures, articles, social media posts, videos, our corporate websites and more) for the US and international markets Balance creative ideation and new concept development with production work to support department needs Partner with other internal graphic designers and copywriters, as well as external illustrators and agencies on new creative Come up with new innovative creative ideas for testing with the goal of improving performance metrics Adhere to style guides, brand standards and internal marketing best practices Present your creative ideas to business stakeholders and department leadership Work with project managers to prioritize work and meet essential deadlines Using industry-leading design tools (e.g., Figma, Adobe Creative Cloud, etc.) to perform design work. Harness generative AI tools to accelerate the creative process Work within a cloud-based project management system to field and fulfill requests. Works onsite, under direct supervision, in a team-based and open office environment Your Qualifications: 5+ years graphic design experience in a business, corporation, or agency Ability to work in a corporate office environment Monday through Friday Experience across digital, print and multimedia design formats Bachelor's degree or equivalent combination of education and experience required Advanced knowledge of Figma and Adobe Creative Suite (e.g. Photoshop, Illustrator, Aftereffects.) Ability to translate business requirements and briefs into creative solutions Excellent verbal and written communication skills High level of attention to detail Ability to adapt to changes in a fast paced, team environment Ability to prioritize workload and manage time across various tasks Proficient in Microsoft Office software Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Jan 19, 2026
Full time
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Our client based in London is on the lookout for a social media manager who can work on adhoc projects 1-2 days a week On a freelance basis, on a daily rate to help with the creation of social media content. Alongside the regular desk-based side of the role, they would want you to be able to visit clients they work with, attend conferences they exhibit at, visit installations etc to get behind the scenes of the business and capture video content that can be posted on their social channels. They would want you to attend the London office when possible, on Thursdays. The company specialise in creative and design promotion for the education sector. Please make sure that your location and phone number are included in your application.
Jan 19, 2026
Seasonal
Our client based in London is on the lookout for a social media manager who can work on adhoc projects 1-2 days a week On a freelance basis, on a daily rate to help with the creation of social media content. Alongside the regular desk-based side of the role, they would want you to be able to visit clients they work with, attend conferences they exhibit at, visit installations etc to get behind the scenes of the business and capture video content that can be posted on their social channels. They would want you to attend the London office when possible, on Thursdays. The company specialise in creative and design promotion for the education sector. Please make sure that your location and phone number are included in your application.
Job Title: Technical Officer Contract Type: Permanent Salary: £48,982.86 Per Annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Technical Officer Ensure effective delivery of legislative repair activity for all Group residential properties, ensuring projects are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required. Support the Senior Technical Officer and Repairs Manager in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition. About you Experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of housing condition legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act, Environmental Health Act and Building Regulations Experience of successfully undertaking site visits including post inspections and identification of building defects. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered Role Profile Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders including residents and Asset Services colleagues to agree project delivery requirements. Undertake Housing Condition & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structural, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance. Manage contractors throughout any works instructed, including day to day contract management services for works activity including commissioning appropriate work orders, monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Work alongside legal professionals in the preparation of evidence to be presented in court. Support the business in processing of Home Improvement requests, including site surveys and co-ordination of H&S information relevant requested works. Support the Insurance Manager and Senior Technical Officer on insurance related works such as fire / flood damaged properties, providing technical appraisal of the remedial works with loss adjusters. Provide robust backing information to ensure the authorisation of payments in line with the Group's financial controls, contributing to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with annual budgets. Maintain accurate records, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required. Manage enquiries relating to works effectively from both internal and external stakeholder, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution. Manage internal and external stakeholders effectively, including close liaison with tenants, managing their expectations and ensuring convenient and high caliber customer service throughout any programmes of works. Contribute to the continuous improvement of processes and procedures. Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure that all GDPR requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Person specification Knowledge, Skills and Experience Essential Experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of housing condition legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act, Environmental Health Act and Building Regulations Experience of successfully undertaking site visits including post inspections and identification of building defects. Effective contract management skills including managing service and maintenance contracts. Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others. Ability of using sound judgement when making effective decisions. Customer focused with excellent written and verbal communication skills. Excellent team player who can work flexibly to meet business requirements. Ability to use Microsoft Office. Desirable Relevant building, maintenance, compliance or facilities management qualification e.g. HNC in Building or NEBOSH General, or equivalent. Relevant professional qualification Thorough understanding of project management methodologies
Jan 19, 2026
Full time
Job Title: Technical Officer Contract Type: Permanent Salary: £48,982.86 Per Annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Technical Officer Ensure effective delivery of legislative repair activity for all Group residential properties, ensuring projects are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required. Support the Senior Technical Officer and Repairs Manager in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition. About you Experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of housing condition legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act, Environmental Health Act and Building Regulations Experience of successfully undertaking site visits including post inspections and identification of building defects. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered Role Profile Support the Senior Technical Officer in delivering a programme of repairs and structural works, including associated cost profiles, working with key stakeholders including residents and Asset Services colleagues to agree project delivery requirements. Undertake Housing Condition & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structural, identifying the most efficient and cost effective solutions to ensure standards are maintained in terms of quality and compliance. Manage contractors throughout any works instructed, including day to day contract management services for works activity including commissioning appropriate work orders, monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Work alongside legal professionals in the preparation of evidence to be presented in court. Support the business in processing of Home Improvement requests, including site surveys and co-ordination of H&S information relevant requested works. Support the Insurance Manager and Senior Technical Officer on insurance related works such as fire / flood damaged properties, providing technical appraisal of the remedial works with loss adjusters. Provide robust backing information to ensure the authorisation of payments in line with the Group's financial controls, contributing to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with annual budgets. Maintain accurate records, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required. Manage enquiries relating to works effectively from both internal and external stakeholder, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution. Manage internal and external stakeholders effectively, including close liaison with tenants, managing their expectations and ensuring convenient and high caliber customer service throughout any programmes of works. Contribute to the continuous improvement of processes and procedures. Ensure that health and safety requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure that all GDPR requirements are met in accordance with the Group's policy, procedures and statutory requirements. Ensure internal business processes are followed in line with the Group's policy, procedures and statutory requirements. Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service. Person specification Knowledge, Skills and Experience Essential Experience in the building industry, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities. Thorough understanding of housing condition legislation, including Disrepair and FFHHA Understanding of HHSRS, Party Wall Act, Environmental Health Act and Building Regulations Experience of successfully undertaking site visits including post inspections and identification of building defects. Effective contract management skills including managing service and maintenance contracts. Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others. Ability of using sound judgement when making effective decisions. Customer focused with excellent written and verbal communication skills. Excellent team player who can work flexibly to meet business requirements. Ability to use Microsoft Office. Desirable Relevant building, maintenance, compliance or facilities management qualification e.g. HNC in Building or NEBOSH General, or equivalent. Relevant professional qualification Thorough understanding of project management methodologies
Mx Manager page is loaded Mx Managerremote type: Hybridlocations: Manchestertime type: Temps Pleinposted on: Offre publiée aujourd'huitime left to apply: Date de fin : 28 février 2026 (Il reste plus de 30 jours pour postuler)job requisition id: JR Agence : Havas Media Group Description du poste : MX Manager Manchester Hybrid Havas Media Network (HMN) employees over 950 people in the UK & Ireland. We are passionate about helping our clients create more Meaningful Brands through the creation and delivery of more valuable experiences. Our Havas mission: To make a meaningful difference to the brands, the businesses and the lives of the people we work with.HMN UK spans London, Leeds, Manchester & Edinburgh, servicing our clients brilliantly through our agencies including Ledger Bennett, Havas Market, Havas Media, Arena Media, DMPG and Havas Play Network. Our Ambition At Havas Media Network we create Meaningful Media that drives growth for the world's most ambitious brands.Guided by our values-Human at Heart, Head for Rigour, and Mind for Flair-we embed genuine human insight, data-driven discipline and creative daring into everything we do.This role sits at the heart of that promise, bridging day-to-day planning with specialist capabilities to ensure data-driven thinking enhances every stage of media delivery.The MX Client Planning Manager is focused on helping MX Account Directors to ensure clients have the optimal media support in place. Working directly alongside your MX Director, the role is centred around supporting the media planning process and managing the activation of advertising campaigns in various media channels like TV, radio, online, and social media. The Role Be the engine of the team's delivery! Turn learning into action; you know the basics and now you're making things happen. Own your part of the process, support junior team members, and keep things running smoothly! Step up, communicate, and help turn plans into reality while still building your expertise.This role is to work across the BBC account, within the Client Planning team. The account is fast-paced, spanning across a range of BBC brands - the right candidate will be able to manage multiple tasks at once and thrive in a busy environment.The account offers great opportunity to plan and manage omni-channel campaigns, across a range of BBC properties - think everything from BBC iPlayer's The Traitors, through to CBeebies Parenting! What behaviours we need from you: As a Mx Manager, you are the heartbeat of the agency and your team at Havas. You will be a positive, motivated individual with a can-do attitude and you'll be continuing to build out your media understanding and learning. Core Responsibilities: Support the MX Associate Director and Account Executive in day-to-day media planning, activation, and campaign delivery Coordinate and manage campaign workflows and timelines to ensure smooth delivery Own and manage relationships with key media owners and internal teams Ensure campaign billing, booking and reconciliation processes are accurate and timely Train and coach Executives, helping to develop their skills and supporting them to understand media fundamentals Communication responsibilities, both written and oral, across both client and internal teams Responsibility for quality and accuracy of all deliveries Key Goals and Objectives: Consistently deliver client work to brief, on time, and with high accuracy Contribute towards daily-weekly-monthly goals through supporting other team members Take responsibility for quality control across all outputs Contribute towards department growth by mentoring and supporting juniors Technical Skills & Competencies: Good understanding of media planning and activation processes Able to use key industry and agency tools Ability to brief and manage financial processes Data literacy - can analyse and communicate campaign performance Type de contrat : CDI Vous intégrerez une entreprise garantissant l'égalité des chances et qui valorise la diversité. Si vous ne trouvez pas de poste correspondant à votre profil, vous pouvez toujours nous envoyer votre CV.Veuillez cliquer sur le lien ci-dessous . Havas Fondé à Paris en 1835, Havas est l'un des plus grands groupes de communication au monde, avec plus de collaborateurs dans plus de 100 pays, qui partagent une seule et même mission : make a meaningful difference au service des marques, des entreprises, et de la société dans son ensemble. Havas a développé un modèle d'agences totalement intégré, regroupant tous les métiers de la communication. Les équipes des trois divisions Creative, Media, et Health & You, travaillent avec agilité et en parfaite synergie pour accompagner leurs clients dans leur transformation positive, en leur apportant des solutions sur mesure, porteuses de sens et s'inspirant des métiers de l'entertainment. Life at Havas Nous sommes très fiers de notre famille Havas. Elle est composée de personnalités uniques, qui enrichissent leur travail avec leurs idées et leurs passions. L'esprit d'équipe est au cœur de notre fonctionnement et les Havas Villages constituent nos espaces de travail. Nous encourageons nos collaborateurs à saisir les multiples opportunités d'évolution au sein du groupe, que ce soit par une formation dans une agence locale, par la création d'un projet spécifique ou par la participation à l'un de nos programmes mondiaux de développement, uniques en leur genre. Havas Creative Network Chez Havas, nous pensons que la créativité n'est pas seulement une description de notre activité, mais qu'elle fait partie de l'ADN de nos agences. Notre réseau créatif rassemble certaines des agences les plus créatives et les plus accomplies du secteur. En associant l'expertise créative au pouvoir stratégique et innovant de nos Villages, nous construisons des équipes sur-mesure autour des besoins spécifiques de chacun de nos clients. Havas Media Network Chez Havas, nous offrons la meilleure expérience média, en nous concentrant sur les médias les plus meaningful pour construire des marques porteuses de sens. Nous savons comment établir une relation entre un client et son public cible - en fonction d'où il se trouve et avec du contenu qui lui parle. Nous apportons cette expertise grâce à notre système Mx, notre méthodologie opérationnelle globale et processus commun de planification stratégique. Ce système crée de la valeur pour nos clients en transformant les informations sur les consommateurs en objectifs de croissance clairs, en associant les parties prenantes et les indicateurs clés de performance et en mesurant l'impact des expériences médiatiques. Havas Health & You Animée par l'objectif d'avoir un impact positif sur la vie des patients et d'œuvrer à l'amélioration du bien-être et de la santé de tous, l'entité Havas Health & You s'appuie sur un réseau mondial d'experts en communication santé. Avec un état d'esprit résolument tourné vers l'innovation, la créativité et l'éducation, nous nous engageons à fournir un travail innovant et toujours excellent.
Jan 19, 2026
Full time
Mx Manager page is loaded Mx Managerremote type: Hybridlocations: Manchestertime type: Temps Pleinposted on: Offre publiée aujourd'huitime left to apply: Date de fin : 28 février 2026 (Il reste plus de 30 jours pour postuler)job requisition id: JR Agence : Havas Media Group Description du poste : MX Manager Manchester Hybrid Havas Media Network (HMN) employees over 950 people in the UK & Ireland. We are passionate about helping our clients create more Meaningful Brands through the creation and delivery of more valuable experiences. Our Havas mission: To make a meaningful difference to the brands, the businesses and the lives of the people we work with.HMN UK spans London, Leeds, Manchester & Edinburgh, servicing our clients brilliantly through our agencies including Ledger Bennett, Havas Market, Havas Media, Arena Media, DMPG and Havas Play Network. Our Ambition At Havas Media Network we create Meaningful Media that drives growth for the world's most ambitious brands.Guided by our values-Human at Heart, Head for Rigour, and Mind for Flair-we embed genuine human insight, data-driven discipline and creative daring into everything we do.This role sits at the heart of that promise, bridging day-to-day planning with specialist capabilities to ensure data-driven thinking enhances every stage of media delivery.The MX Client Planning Manager is focused on helping MX Account Directors to ensure clients have the optimal media support in place. Working directly alongside your MX Director, the role is centred around supporting the media planning process and managing the activation of advertising campaigns in various media channels like TV, radio, online, and social media. The Role Be the engine of the team's delivery! Turn learning into action; you know the basics and now you're making things happen. Own your part of the process, support junior team members, and keep things running smoothly! Step up, communicate, and help turn plans into reality while still building your expertise.This role is to work across the BBC account, within the Client Planning team. The account is fast-paced, spanning across a range of BBC brands - the right candidate will be able to manage multiple tasks at once and thrive in a busy environment.The account offers great opportunity to plan and manage omni-channel campaigns, across a range of BBC properties - think everything from BBC iPlayer's The Traitors, through to CBeebies Parenting! What behaviours we need from you: As a Mx Manager, you are the heartbeat of the agency and your team at Havas. You will be a positive, motivated individual with a can-do attitude and you'll be continuing to build out your media understanding and learning. Core Responsibilities: Support the MX Associate Director and Account Executive in day-to-day media planning, activation, and campaign delivery Coordinate and manage campaign workflows and timelines to ensure smooth delivery Own and manage relationships with key media owners and internal teams Ensure campaign billing, booking and reconciliation processes are accurate and timely Train and coach Executives, helping to develop their skills and supporting them to understand media fundamentals Communication responsibilities, both written and oral, across both client and internal teams Responsibility for quality and accuracy of all deliveries Key Goals and Objectives: Consistently deliver client work to brief, on time, and with high accuracy Contribute towards daily-weekly-monthly goals through supporting other team members Take responsibility for quality control across all outputs Contribute towards department growth by mentoring and supporting juniors Technical Skills & Competencies: Good understanding of media planning and activation processes Able to use key industry and agency tools Ability to brief and manage financial processes Data literacy - can analyse and communicate campaign performance Type de contrat : CDI Vous intégrerez une entreprise garantissant l'égalité des chances et qui valorise la diversité. Si vous ne trouvez pas de poste correspondant à votre profil, vous pouvez toujours nous envoyer votre CV.Veuillez cliquer sur le lien ci-dessous . Havas Fondé à Paris en 1835, Havas est l'un des plus grands groupes de communication au monde, avec plus de collaborateurs dans plus de 100 pays, qui partagent une seule et même mission : make a meaningful difference au service des marques, des entreprises, et de la société dans son ensemble. Havas a développé un modèle d'agences totalement intégré, regroupant tous les métiers de la communication. Les équipes des trois divisions Creative, Media, et Health & You, travaillent avec agilité et en parfaite synergie pour accompagner leurs clients dans leur transformation positive, en leur apportant des solutions sur mesure, porteuses de sens et s'inspirant des métiers de l'entertainment. Life at Havas Nous sommes très fiers de notre famille Havas. Elle est composée de personnalités uniques, qui enrichissent leur travail avec leurs idées et leurs passions. L'esprit d'équipe est au cœur de notre fonctionnement et les Havas Villages constituent nos espaces de travail. Nous encourageons nos collaborateurs à saisir les multiples opportunités d'évolution au sein du groupe, que ce soit par une formation dans une agence locale, par la création d'un projet spécifique ou par la participation à l'un de nos programmes mondiaux de développement, uniques en leur genre. Havas Creative Network Chez Havas, nous pensons que la créativité n'est pas seulement une description de notre activité, mais qu'elle fait partie de l'ADN de nos agences. Notre réseau créatif rassemble certaines des agences les plus créatives et les plus accomplies du secteur. En associant l'expertise créative au pouvoir stratégique et innovant de nos Villages, nous construisons des équipes sur-mesure autour des besoins spécifiques de chacun de nos clients. Havas Media Network Chez Havas, nous offrons la meilleure expérience média, en nous concentrant sur les médias les plus meaningful pour construire des marques porteuses de sens. Nous savons comment établir une relation entre un client et son public cible - en fonction d'où il se trouve et avec du contenu qui lui parle. Nous apportons cette expertise grâce à notre système Mx, notre méthodologie opérationnelle globale et processus commun de planification stratégique. Ce système crée de la valeur pour nos clients en transformant les informations sur les consommateurs en objectifs de croissance clairs, en associant les parties prenantes et les indicateurs clés de performance et en mesurant l'impact des expériences médiatiques. Havas Health & You Animée par l'objectif d'avoir un impact positif sur la vie des patients et d'œuvrer à l'amélioration du bien-être et de la santé de tous, l'entité Havas Health & You s'appuie sur un réseau mondial d'experts en communication santé. Avec un état d'esprit résolument tourné vers l'innovation, la créativité et l'éducation, nous nous engageons à fournir un travail innovant et toujours excellent.
Leicester-Shire & Rutland Sport (LRS)
Peterborough, Cambridgeshire
You'd be part of an organisation delivering vital services for community groups and young people - knowing that our support is a genuine lifeline for small grassroots groups and the communities they support. As a key point of contact for our network in your region, you will ensure our groups are appropriately engaged and supported with a range of services and benefits, including direct support from our pool of volunteer consultants. Supporting and developing key partnerships within the region, your role is critical in delivering specific projects according to regional and organisational priorities. Location: East England - The job is home based within a commutable distance to Bedfordshire, Buckinghamshire, Essex and Hertfordshire., CB1 0BA Organisation Sported Responsibilities In conjunction with the Area Manager deliver a clear strategy for group engagement, support and recruitment in your area in support of organisational KPIs and Projects. Be the primary point of contact for Sported groups within your area (Area/designated counties?) and support them with their own capacity building /organisational development. Promote Sported services to current and potential groups, and process new group application and conduct onboarding calls. Support content creation for group communications, including utilisation of relevant social media platforms, channels and other alternative communication methods. Build strong relationships with the Sported network, identifying areas of need and trends from the Area. Promote and engage groups with our services and benefits, ensuring they are aware of how to access the Sported Hub. Provide support to groups on elements of capacity building - e.g. fundraising, strategic planning, health checks & sustainability. Support Sported groups with completion of relevant monitoring and evaluation in conjunction with the support they have received. Maintain accurate records in our central database and other systems. Work in partnership with the rest of the Delivery Team to share best practice and implement partnership ideas/opportunities where appropriate. Delivery and Projects To support the delivery of current and future group projects within the Area including the development and delivery of necessary support, and the deployment of volunteer consultants where necessary. Maintain accurate project administration, including project measurement, evaluation and feedback as required to achieve agreed project outcomes. Support the development of new project ideas within your area, identifying areas of group need or areas of focus. Working closely with the Area Manager deploy the volunteer team across the area to support group groups. Support the recruitment of volunteers across the area in line with the specific requirements for the region and in line with organisational priorities. Working closely with the Volunteer Services Team to ensure all necessary volunteer processes, including documentation, capturing impact of support are adhered to. Support the delivery of the Sported Volunteer programme delivering regional networking events, facilitate and support the development of volunteers. General Administration (and other responsibilities) Support the Area Manager in the administration of Sported operations across the area. Ensure data on your areas' groups and volunteers is kept accurate and up to date. General involvement with other Sported events as required such as national team meetings (approx. one every 3 months).
Jan 19, 2026
Full time
You'd be part of an organisation delivering vital services for community groups and young people - knowing that our support is a genuine lifeline for small grassroots groups and the communities they support. As a key point of contact for our network in your region, you will ensure our groups are appropriately engaged and supported with a range of services and benefits, including direct support from our pool of volunteer consultants. Supporting and developing key partnerships within the region, your role is critical in delivering specific projects according to regional and organisational priorities. Location: East England - The job is home based within a commutable distance to Bedfordshire, Buckinghamshire, Essex and Hertfordshire., CB1 0BA Organisation Sported Responsibilities In conjunction with the Area Manager deliver a clear strategy for group engagement, support and recruitment in your area in support of organisational KPIs and Projects. Be the primary point of contact for Sported groups within your area (Area/designated counties?) and support them with their own capacity building /organisational development. Promote Sported services to current and potential groups, and process new group application and conduct onboarding calls. Support content creation for group communications, including utilisation of relevant social media platforms, channels and other alternative communication methods. Build strong relationships with the Sported network, identifying areas of need and trends from the Area. Promote and engage groups with our services and benefits, ensuring they are aware of how to access the Sported Hub. Provide support to groups on elements of capacity building - e.g. fundraising, strategic planning, health checks & sustainability. Support Sported groups with completion of relevant monitoring and evaluation in conjunction with the support they have received. Maintain accurate records in our central database and other systems. Work in partnership with the rest of the Delivery Team to share best practice and implement partnership ideas/opportunities where appropriate. Delivery and Projects To support the delivery of current and future group projects within the Area including the development and delivery of necessary support, and the deployment of volunteer consultants where necessary. Maintain accurate project administration, including project measurement, evaluation and feedback as required to achieve agreed project outcomes. Support the development of new project ideas within your area, identifying areas of group need or areas of focus. Working closely with the Area Manager deploy the volunteer team across the area to support group groups. Support the recruitment of volunteers across the area in line with the specific requirements for the region and in line with organisational priorities. Working closely with the Volunteer Services Team to ensure all necessary volunteer processes, including documentation, capturing impact of support are adhered to. Support the delivery of the Sported Volunteer programme delivering regional networking events, facilitate and support the development of volunteers. General Administration (and other responsibilities) Support the Area Manager in the administration of Sported operations across the area. Ensure data on your areas' groups and volunteers is kept accurate and up to date. General involvement with other Sported events as required such as national team meetings (approx. one every 3 months).
Job Description Commerce Advisory Manager Location: London Career Level: Manager Accenture Song accelerates growth and value for our clients and their business reinvention through sustained customer relevance. Our capabilities span ideation to execution: customer growth, marketing sales/commerce and service, and cover experience design; technology platforms; enabling people & teams. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. The Commerce Advisory Team - Sales/Commerce Practice We are at a pivotal moment in the global commerce industry. As the lines between physical, digital, and intelligent AI channels continue to blur, organisations are reimagining how they engage customers, shape demand, and deliver value. Our clients are asking not only how to optimise their current commerce models, but what the future of commerce will look like - from platform ecosystems and connected commerce to AI enabled selling and agentic commerce. Our Commerce Advisory Team partners with leading brands across Consumer Goods, Retail, and Communications, Media & Technology (CMT) to help them define their Digital Commerce Strategy, Operating Model, and Transformation Roadmap, unlocking new growth opportunities in an increasingly complex landscape. We are expanding our team with people who are passionate about the evolution of commerce - we are looking for individuals who think strategically, can challenge conventional approaches, and can translate emerging trends into actionable strategies for clients. You will join a global network of experts shaping the future of how brands grow, sell, and serve customers in the next era of commerce. As a Commerce Advisory Manager, you will: Lead teams and client engagements focused on defining next generation commerce strategies - spanning D2C, B2B, marketplaces, and new digital business models Shape the future vision and strategy for commerce, advising C level stakeholders on how to drive growth and differentiation through digital channels, intelligent platforms, and customer centric operating models Assess the current state of a client's commerce capabilities and design the target state architecture, organisation, and roadmap to achieve their business goals Collaborate across disciplines - from technology and experience design to data and marketing - to deliver integrated strategies that connect brand, experience, and commerce Stay ahead of industry disruption and help clients capitalise on emerging trends such as agentic commerce, composable platforms, generative AI in retail, and omnichannel experience design Contribute to thought leadership, new business development, and the ongoing growth of the Song Commerce practice within the UK and globally Qualification You will bring: Strategic mindset and consulting experience, ideally from a top tier consulting, digital, or strategy firm, with a focus on commerce, digital transformation, or customer strategy Deep understanding of commerce operating models - including business architecture, capability frameworks, customer journeys, and omnichannel strategy Understanding of commerce technologies and ecosystems (e.g., Salesforce Commerce Cloud, SAP, Adobe, composable architectures) - not as a technologist, but as a strategist who understands how technology enables business transformation Experience leading cross functional teams and senior client conversations, with the ability to distil complexity into clear strategic recommendations Passion for the future of commerce, including trends such as agentic AI, ecosystem orchestration, embedded and social commerce, and data driven personalisation Proven ability to shape and deliver advisory engagements, build trusted relationships with clients, and drive measurable impact A collaborative mindset and the ability to work seamlessly across multi disciplinary global teams Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces .
Jan 19, 2026
Full time
Job Description Commerce Advisory Manager Location: London Career Level: Manager Accenture Song accelerates growth and value for our clients and their business reinvention through sustained customer relevance. Our capabilities span ideation to execution: customer growth, marketing sales/commerce and service, and cover experience design; technology platforms; enabling people & teams. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. The Commerce Advisory Team - Sales/Commerce Practice We are at a pivotal moment in the global commerce industry. As the lines between physical, digital, and intelligent AI channels continue to blur, organisations are reimagining how they engage customers, shape demand, and deliver value. Our clients are asking not only how to optimise their current commerce models, but what the future of commerce will look like - from platform ecosystems and connected commerce to AI enabled selling and agentic commerce. Our Commerce Advisory Team partners with leading brands across Consumer Goods, Retail, and Communications, Media & Technology (CMT) to help them define their Digital Commerce Strategy, Operating Model, and Transformation Roadmap, unlocking new growth opportunities in an increasingly complex landscape. We are expanding our team with people who are passionate about the evolution of commerce - we are looking for individuals who think strategically, can challenge conventional approaches, and can translate emerging trends into actionable strategies for clients. You will join a global network of experts shaping the future of how brands grow, sell, and serve customers in the next era of commerce. As a Commerce Advisory Manager, you will: Lead teams and client engagements focused on defining next generation commerce strategies - spanning D2C, B2B, marketplaces, and new digital business models Shape the future vision and strategy for commerce, advising C level stakeholders on how to drive growth and differentiation through digital channels, intelligent platforms, and customer centric operating models Assess the current state of a client's commerce capabilities and design the target state architecture, organisation, and roadmap to achieve their business goals Collaborate across disciplines - from technology and experience design to data and marketing - to deliver integrated strategies that connect brand, experience, and commerce Stay ahead of industry disruption and help clients capitalise on emerging trends such as agentic commerce, composable platforms, generative AI in retail, and omnichannel experience design Contribute to thought leadership, new business development, and the ongoing growth of the Song Commerce practice within the UK and globally Qualification You will bring: Strategic mindset and consulting experience, ideally from a top tier consulting, digital, or strategy firm, with a focus on commerce, digital transformation, or customer strategy Deep understanding of commerce operating models - including business architecture, capability frameworks, customer journeys, and omnichannel strategy Understanding of commerce technologies and ecosystems (e.g., Salesforce Commerce Cloud, SAP, Adobe, composable architectures) - not as a technologist, but as a strategist who understands how technology enables business transformation Experience leading cross functional teams and senior client conversations, with the ability to distil complexity into clear strategic recommendations Passion for the future of commerce, including trends such as agentic AI, ecosystem orchestration, embedded and social commerce, and data driven personalisation Proven ability to shape and deliver advisory engagements, build trusted relationships with clients, and drive measurable impact A collaborative mindset and the ability to work seamlessly across multi disciplinary global teams Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces .