Housing Community Manager

We are urgently seeking an experienced and skilled Housing Community Manager to provide housing management, support services and manage complex casework for one of our local government clients based in London EN1.

The Housing Community Manager will deliver a tenure blind, wholesome place and people offer for residents living in defined
communities and localities identifying the most vulnerable ones and support as appropriate.

They will work to improve the place, communities and neighbourhoods and deliver better outcomes for residents, specialising in all people related issues including but not limited to safeguarding, domestic
abuse, mental health, children and young people support, older people support, hoarding, property condition, mediation and dispute resolution, anti-social behaviour, alcohol and substance misuse and troubled families.

They will provide an emergency response function and carry out testing and regular inspections of dwellings, blocks and estates, raise repairs and follow through to satisfactory completion.

Ideal candidates will demonstrate the following:

• Experience of working in a complex housing organisation
• Experience of delivering customer facing multi-landlord tenure blind tenancy management
• Experience of managing a portfolio of complex casework in regards to people support and tenancy management issues
• Knowledge of housing law
• MUST have the ability to converse at ease with customers and provide advice in accurate spoken English.
• Experience of working in face-paced environment, with many competing priorities
• Experience of maintaining partnerships
• Preferably a specialism, or extensive working experience, in two or more of the core areas: safeguarding, domestic abuse, mental health, children and young people support, support for the elderly, hoarding, property condition, mediation and dispute resolution, anti-social behaviour, alcohol and substance misuse and troubled families

Please apply for further information

GPR is fully committed to the elimination of unlawful and unfair discrimination and values the differences that a diverse workforce brings to organisations. GPR will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation. GPR will not discriminate because of any other irrelevant factor and will build a culture that values meritocracy, openness, fairness and transparency.