3 jobs found

Job Title: Repairs Technical Officer (Complaints Coordinator) Location: Hybrid - London Borough of Harrow, Forward Drive, HA3 8NT Employer: Pertemps Recruitment Partnership on behalf of the London Borough of Harrow Contract Type: Temporary Assignment Working Hours: 35 hours per week, Monday to Friday, 9:00 AM - 5:00 PM Pay Rate: 21.23 per hour (PAYE) Job Overview: Pertemps is currently recruiting for a proactive and detail-oriented Repairs Technical Officer (Complaints Coordinator) to join the growing team at the London Borough of Harrow. This is a fantastic opportunity to contribute to the efficient delivery of housing repair services in a key support role. The successful candidate will play a central role in managing Stage 1 and Stage 2 complaints, Ombudsman cases, and MP enquiries related to housing repairs. This position requires excellent organisational and communication skills, as well as a strong commitment to customer service. Key Responsibilities: Support the delivery of high-quality repair services for the Council's housing stock, with a focus on responsive repairs, mechanical and electrical (M&E) services, and void properties. Manage and coordinate complaints, ensuring timely and accurate responses to Stage 1 and 2 complaints, Ombudsman cases, and Member of Parliament (MP) enquiries. Raise and track repair, void, and M&E work orders, ensuring progress is monitored and delays are addressed promptly. Liaise effectively with residents, contractors, and internal stakeholders to ensure work is completed to the required standard. Review and validate repair orders against submitted invoices to ensure accuracy and compliance with governance and budgetary standards. Maintain accurate documentation and records, including safety certificates and service reports. Work closely with Contract Surveyors to ensure repair standards are met, costs are controlled, and any concerns are addressed appropriately. Requirements: Ability to work independently, manage your own workload, and contribute effectively as part of a wider team. Strong verbal and written communication skills, with the ability to interact confidently with a variety of stakeholders including residents, colleagues, elected members, and external agencies. Good numeracy and analytical skills, with the ability to understand and present basic statistical and financial information. A professional, customer-focused approach, with the ability to deal efficiently and courteously with enquiries in person, by phone, and in writing. Proven ability to produce written reports, conduct audits, complete statistical returns, and escalate concerns where necessary. Strong problem-solving skills and a clear dedication to delivering excellent customer service. About Us: Pertemps Recruitment Partnership has been a market leader in staffing solutions for nearly 60 years. Recognized by The Sunday Times as one of the Best 100 Companies to work for 14 years running, we pride ourselves on our personal touch and commitment to our employees. We are an accredited 'Investor in People', reflecting our dedication to career progression and employee satisfaction. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK. Located just 10 miles from the city centre and 13 minutes from Euston via Harrow & Wealdstone station, it offers excellent transport links and accessibility to the M1, M25, and A406. Your personal information will be shared with Cifas to prevent fraud and other improper conduct. If detected, you may be refused certain services or employment. Your information will also be used to verify your identity. For more details on how your information will be used and your data protection rights, visit Cifas.

Anderselite are working with a tier 1 contractor who are seeking a Technical Assurance Coordinator to join their Civils/Utilities division. Location - Euston, London Salary - up to £55k + Bens Key Responsibilities - Support the project team in coordinating Assurance, maintaining, recording, and registering all site quality documentation to ensure compliance with company procedures and contractua click apply for full job details

Salary: £38,300 Closing date: Monday, 19 January 2026 Contract type: Permanent Interview dates: w/c 9th Feb (Remote/Online) The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone. We are looking for one PA/Team Coordinator to join our Equity team. Where in Wellcome will I be working? The PA/Team coordinator roles are new and exciting roles within the Equity team tasked to help us achieve more impact from our mission, by focussing on the people and communities most affected by the health challenges we take on. This role will support our Equitable Research Practice (ERP) team. The Equitable Research Practice team partners across Wellcome's Strategic Programmes, embedding equity in our research agendas. What will I be doing? We are looking for one PA/Team Coordinator, to provide administrative support to 2-3 Leadership members within the ERP team, assist with the co-ordination and logistics of team activities, and ensure the smooth running of each team. As a PA/Team Coordinator, you will: Manage diaries for leadership members and act as a point of contact for internal and external stakeholders Complete expenses and process invoices on behalf of Leadership members Prepare papers for internal and external meetings, attending such meetings and producing minutes as required. Implement and maintain excellent document and filing management systems Arrange travel and meetings for Leadership team members and team. Lead on the planning and coordination of regular full team meetings, away days & socials, including scheduling, producing agendas and minutes. Contribute to a diverse and inclusive culture across the organisation, collaborating across departments. Is this job for me? We are looking for a candidate who possesses strong administrative experience, exemplified by their proficiency in managing complex calendars, drafting correspondence, and preparing agendas and paperwork for meetings. A candidate that takes initiative and meets deadlines is vital alongside good organisational skills. We'd love to work with a candidate that demonstrates the ability to work with people at all levels, including a high proficiency in both written and verbal communication. To apply for this role please submit an update CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum Criteria: PA or administration experience Advanced IT Skills - excellent working knowledge of Microsoft Office software including SharePoint. Ability to multi-task, prioritise, take initiative and work to deadlines. Methodical and organised approach to work with very high attention to detail. You can view the full job description on our website You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .