21 jobs found

Practice Manager (eQMS )- EMEAUnited Kingdom Full-time Who we're looking forDot Compliance is an AI Empowered, innovative cloud-based software company providing electronic Quality Management System (eQMS) solutions to life sciences companies. Our solutions, built on the Salesforce platform, enable organizations to replace traditional paper-based quality processes with scalable, compliant, and efficient digital systems.We are seeking an experienced and driven Practice Manager to lead a team of Project Managers across EMEA who are responsible for implementing our eQMS solution. The role includes both people management and hands-on project execution, ensuring successful project delivery and driving customer satisfaction. Key Responsibilities Lead and mentor a team of 4 Project Managers, ensuring consistent delivery quality and adherence to methodology across EMEA implementations. Oversee project planning, execution, and monitoring across the regional portfolio, acting as a senior escalation point for customer engagements. Serve as a lead Project Manager on selected strategic or complex customer projects. Ensure successful onboarding and development of team members, including performance reviews and career growth plans. Promote best practices and process consistency across the professional services organization. Monitor project KPIs, timelines, budget, and customer satisfaction across the portfolio. Collaborate with internal stakeholders (Sales, Product, Support, Customer Success) to support cross-functional alignment. Foster a high-performance, customer-centric team culture. Support the development and adoption of tools, templates, and methodologies for project delivery. Contribute to resource allocation and project staffing planning. 7+ years of experience in professional services or Customer Success or project management in the life sciences sector, including 2+ years in a team leadership role. Strong understanding of regulatory requirements and quality processes in pharma, biotech, and/or medical device industries (e.g., ISO 13485, FDA 21 CFR Part 11). Experience with eQMS implementation, preferably on Salesforce-based platforms. Demonstrated ability to manage complex projects and lead cross-functional teams. Proven ability to coach, develop, and retain high-performing project managers. Bachelor's degree in Science, Engineering, Business Administration, or a related field. Excellent verbal and written communication skills in English (additional languages such as German or French are a plus). Strong problem-solving, organizational, and stakeholder management skills. Bonus Points Experience with Dot Compliance or similar cloud-based QMS platforms. Familiarity with Salesforce CRM or platform. PMP, PRINCE2, or equivalent project management certification.

Creating an account has many benefits: See order and delivery status Track order history Check out fasterJob# Systems Support EngineerSutton-on-the-Forest, England, United KingdomManaged Services - Secure Services Systems Support Engineer 2. First Stage InterviewYou'll meet the hiring manager and learn more about the role.boxxe Limited, a company incorporated in England and Wales with company number and registered office at Artemis House, Eboracum Way, York, YO31 7RE ("boxxe") together with any group companies (" we us ours ") is committed to protecting and respecting your privacy and personal data.For the purposes of data protection legislation, we are the data processor and we will process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the UK Data Protection Act 2018 and any other applicable national laws which relate to the processing of personal data.When we use the term "services", we are referring to all the services that we offer on our own behalf, including our product offerings. We are not referring to services that we provide solely on behalf of a third party, such as outsourced IT services we may provide to another company or software licenses from a third party. Please refer to the privacy notice of the third party with which you have a relationship for information on how they engage service providers, like us, to process personal information on their behalf. We take your privacy very seriously, Please read this policy carefully as it contains important information on who we are and how boxxe collects, stores, uses, shares, retains and destroys personal data that you provide to us or that we collect when you purchase goods or services from us and/or when you or visit the website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint. name, address (delivery, shipping, registered), contact information, including email address and telephone number and company details; information to check and verify your identity; location data; your billing information, transaction and payment card or other payment method information, e.g., bank account and payment details; details of any information, feedback or other matters you give to us by phone, email, post or via social media; your account details, such as username and login details; your activities on, and use of, our website; your professional interests; your professional online presence, e.g., LinkedIn profile; information about the services we provide to you; your contact history, purchase history and saved items; information about how you use our website and technology systems; your responses to surveys, competitions and promotions; and IP address Google Device's IP address (processed during your session and stored in a de-identified form) geographic location (country only), and the preferred language used to display our website. Google Analytics stores this information on our behalf in a pseudonymized user profile. Hotjar Ltd This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Dotdigital Dotdigital is a SaaS cross-channel marketing automation platform and services provider that helps brands devise successful, personalized marketing campaigns across multiple channels (e.g. email). Paired with its Microsoft Dynamics 365 CRM integration, boxxe is able to deliver tailored marketing to its customers. Contact data (such as email address, contact number, name or other contact details), marketing preferences, IP address and usage information (including online navigation data, location data and browser data). Darktrace Darktrace's Security Platform enhances boxxe's cybersecurity position by providing endpoint protection, cloud security, and email security. Darktrace uses AI-driven tools to detect and respond to potential threats, such as malware, phishing attacks, and insider threats, by continuously monitoring network traffic, user behaviour, and cloud-based resources. It aims to prevent data breaches and minimize cyber risks by identifying and mitigating security threats in real-time. Contact data (name, email address, user name), devide identifiers (e.g. IP address) and/or mobile identifiers, location data to nearest city, usage information (including tracking or browsing behavior). Greenhouse Greenhouse ATS is a cloud-based software that helps companies manage their recruitment processes. It organizes and tracks job applications, resumes, and candidate information. Greenhouse ATS collects applications and stores data about the applicants, such as which source they came from, which role they applied to and where they are in the application process. Greenhouse ATS features applicant tracking, background screening, interview scheduling, and onboarding. Contact details (name, email address, home address, telephone number) and any special accommodations needed if successful for interview and employment. data from our selected partners who have identified a lead for the sale of a product or service to you; third party vendor, reseller, distributor, sub-contractor or partner for the supply of goods and services that you have requested if it is necessary for the performance of the contract. These external companies are only authorised to use your data for the purpose of providing the contract; staff members in order to facilitate the provision of goods or services to you; our affiliated entities to support internal administration; postal/courier service providers; professional advisers including consultants, lawyers, bankers and insurers who provide us with consultancy, banking, legal, insurance and accounting services; HM Revenue and Customs, regulators and other authorities who require reporting of processing activities in certain circumstances; and third parties with whom we may choose to sell, transfer or merge parts of our business or assets - we may seek to acquire other business or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy. Ireland Hotjar Adequacy regulation further to paragraph 5(1)(a) of Part 3 of Schedule 21 to the Data Protection Act 2018 USA Stripe Inc In order to facilitate online payments through boxxe's ecommerce portal, where applicable, Stripe may Process Payment Account Details, bank account details, billing/shipping address, name, date/time/amount of transaction, device ID, email address, IP address/location, order ID, payment card details, tax ID/status, unique customer identifier, identity information including government issued documents (e.g., national IDs, driver's licenses and passports). UK Data Transfer Addendum How long your personal data will be keptWe retain your personal data for as long as is necessary to fulfil the purpose that we collected it for, including the satisfaction of any legal, accounting or reporting requirements. This includes data for tax and accounting requirements under applicable law. If you make a purchase from boxxe, we will keep the information for tax and accounting requirements under applicable law.Data is reviewed regularly and only retained where necessary. To determine the appropriate retention period of your data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from a loss of confidentiality to the data and any legal requirements to retain such personal data. Once any legal requirements have expired for

Overview Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It's exciting, it's rewarding, it's hard work and offers career and personal growth. We are seeking a results-driven Strategic Account Manager to focus on selling our Data Operations and Data Intelligence solutions. In this role, you will be responsible for managing and expanding relationships with our key clients, identifying opportunities for growth, and ensuring their satisfaction with Quest. You will serve as the primary liaison between Quest Software and our strategic accounts, aligning client objectives with our Data Operations and Data Intelligence solutions to drive mutual success. Responsibilities Identify and pursue opportunities to expand the use of Quest's Data Operations and Data Intelligence solutions within assigned large enterprise accounts. Develop and maintain strong, long-term relationships with key stakeholders within strategic accounts. Drive adoption and expansion of Quest's solutions through consultative selling. Understand clients' business goals, data challenges, and IT infrastructure, and develop tailored strategies to address their needs. Analyse market and industry trends to identify potential opportunities for growth within strategic accounts. Work closely with internal technical and services teams to ensure client requirements are met. Provide feedback to internal teams on client needs and market trends to inform product development and marketing strategies. Achieve or exceed assigned annual sales targets and strategic account objectives. Monitor account performance metrics and prepare regular reports on account development status and sales forecasts. Qualifications Strong sales experience with a track record of achieving or exceeding targets Proven experience as a Strategic Account Manager or Key Account Executive in the data management, software, or IT industry. Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships. Strong negotiation skills and a positive, problem-solving attitude. Experience in Data Operations, Data Intelligence, Data Governance, or Data Management solutions is highly preferred. Proficiency in CRM software and account management systems. Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field preferred. Ability to travel as needed to meet with clients. Company Description At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.We're not the company that makes big promises. We're the company that fulfills them.We're Quest: Where Next Meets Now. Why work with us! -Life at Quest means collaborating with dedicated professionals with a passion for technology. -When we see something that could be improved, we get to work inventing the solution. -Our people demonstrate our winning culture through positive and meaningful relationship. -We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. -Our team members' health and wellness is our priority as well as rewarding them for their hard work. Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at Quest Careers Where next meets now. Join Quest. Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location: Lisbon, Portugal or London, UK Role Summary As a Senior Jira Systems Administrator, you will serve as the primary architect and guardian of our Atlassian Data Center environment, ensuring peak performance, security, and scalability. You will collaborate closely with cross-functional internal teams to translate complex business needs into streamlined workflows while leveraging Groovy and ScriptRunner to automate advanced logic. We are looking for a meticulous, "uptime-focused" technical expert who balances deep infrastructure knowledge with a commitment to maintaining a clean, well-governed instance. Role Responsibilities System Maintenance & Security: Lead the end-to-end patching process for Jira Data Center/Server instances. Monitor Atlassian Security Advisories and perform version upgrades to ensure the environment is secure and performant. Instance Governance: Serve as the primary gatekeeper for the Jira configuration. Manage global settings, including workflows, permission schemes, screen schemes, and custom field consolidation. Automation & Customization: Develop and maintain complex scripts using ScriptRunner (Groovy) to automate business logic, extend Jira's native capabilities, and integrate with external APIs. Performance Monitoring: Conduct regular health checks, JVM tuning, and re-indexing. Troubleshoot system-level issues (logs, database connectivity, or plugin conflicts) to minimize downtime. User Support & Training: Provide "Tier 3" support for internal teams, helping them translate business requirements into efficient Jira projects without creating "configuration bloat." Must-Have Skills Atlassian Expertise: 3-5+ years of experience as a Jira Systems Administrator, with specific experience both in On-Prem (Data Center or Server) environments AND cloud migration experience. Scripting Proficiency: Advanced knowledge of Groovy and the ScriptRunner plugin. You should be comfortable writing scripts that interact with the Jira API. Infrastructure Knowledge: Strong understanding of the underlying tech stack: Linux/Windows servers, SQL databases (PostgreSQL/SQL Server), and SSL/Certificate management. Technical Troubleshooting: Ability to analyze log files (atlassian-jira.log) and thread dumps to identify the root cause of system instability. Change Management: Experience operating in a production environment where "uptime is king," following strict change-control processes for all patches and updates. Nice-to-Have Skills Atlassian Certified Professional (ACP): Current certifications such as ACP-100 (Jira Admin for Data Center) or ACP-120 (Jira Admin for Cloud). Identity Management: Experience with Atlassian Guard (Access) and configuring SSO/SAML (e.g., Okta, Azure AD) for user provisioning. Ecosystem Breadth: Familiarity with administering other Atlassian tools like Confluence, Bitbucket, or Jira Service Management (JSM). Project Management Savvy: Experience with Agile methodologies (Scrum/Kanban) to help teams optimize their boards and reporting. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost. Athenian Project In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Please review and acknowledge Cloudflare's Candidate Privacy Policy ().

Senior IT Support Analyst - Detailed Job Description Location: UK (occasional travel required) Clearance: Must be eligible for SC Clearance (UK nationals only) Employment Type: Permanent Environment: Highly regulated engineering / technical sector Role Overview The Senior IT Support Analyst will play a key role in delivering advanced technical support across a secure, highly regulated engineering environment. The role focuses on the security, resilience, and operational stability of IT systems, supported by strong expertise in infrastructure, Microsoft technologies, virtualisation, and cybersecurity best practice. You will be part of a dedicated IT function responsible for maintaining critical business systems, ensuring compliance with regulatory frameworks, and supporting ongoing improvement projects across the organisation's technical landscape. Key Responsibilities Technical Support & Operations Provide advanced support for hardware, software, networking, and security incidents. Investigate, diagnose, and resolve complex technical issues across server, desktop, and infrastructure environments. Deliver high-level support to internal users and ensure service continuity. Infrastructure & Systems Administration Administer and maintain Windows Server environments (). Manage Active Directory, Group Policy, and Entra ID. Support and administer Privileged Access Management (PAM) and Role-Based Access Control (RBAC). Maintain and optimise Microsoft 365 services, including Exchange Online, Teams, and Purview. Support VMware vSphere and VMware Horizon VDI platforms. Security, Governance & Compliance Ensure systems adhere to organisational security policies and regulatory standards. Support compliance with cybersecurity frameworks such as ISO 27001, Cyber Essentials Plus, and CAF 2.0. Deploy, monitor, and maintain endpoint security solutions. Contribute to audit readiness and documentation requirements. Backup, Recovery & Resilience Support backup and disaster recovery procedures to maintain system continuity. Assist in testing, validating, and maintaining DR plans and tooling. Networking Support Assist with troubleshooting network issues including TCP/IP, DNS, DHCP, and connectivity problems. Collaborate with network specialists to resolve escalated issues. Project Delivery & Continuous Improvement Participate in or lead IT projects aimed at system upgrades, security enhancements, and process improvements. Contribute to technology roadmaps, system enhancements, and infrastructure evolution. Maintain accurate technical documentation, asset inventories, and configuration records. Additional Duties Provide occasional out-of-hours support for maintenance windows or critical tasks. Travel to satellite UK office locations when required. Essential Skills & Experience Strong 2nd line experience with exposure to 3rd line responsibilities in enterprise environments. Advanced knowledge of Windows Server, Active Directory, Entra ID, and Microsoft 365. Experience supporting VMware vSphere and Horizon VDI. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP). Familiarity with backup solutions and business continuity processes. Awareness of IT security principles and governance frameworks. Excellent analytical and technical troubleshooting skills. Experience supporting Autodesk products. Full UK driving licence. Must be a UK national due to security clearance requirements. Desirable Skills Exposure to Azure or AWS cloud environments. Experience with endpoint management tools such as Intune. Knowledge of alternative hypervisors (Nutanix AHV, Hyper V). Experience with disaster recovery planning and testing. Familiarity with SAP S/4HANA. Personal Attributes Strong technical curiosity and willingness to learn. Methodical, structured, and security focused in approach. Able to translate complex technical issues to non technical users. Comfortable working independently and taking ownership of outcomes. Effective communicator with strong stakeholder management abilities. Self starter with high attention to detail and excellent documentation habits. Demonstrates integrity, professionalism, and a collaborative working style.

Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third-party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel. About Samba TV Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. Position Summary We are seeking a highly skilled and motivated IT Operations Manager (IC) to serve as the West Coast site lead for our San Francisco and Los Angeles offices. This role is designed for an experienced IT professional who can independently manage the full scope of corporate IT at their assigned locations - from end-user support and device management to identity and access management, office infrastructure, and security compliance. The IT Operations Manager will serve as a subject matter expert across multiple IT disciplines without direct team management responsibilities, operating autonomously day-to-day with strategic direction from the VP of Technology Operations. You will be the single point of ownership for all things IT at your sites. If an employee needs a laptop on day one, a conference room AV system fixed, an Okta access issue resolved, or audit evidence gathered - that's you. This role is ideal for a versatile IT professional who thrives on variety, takes pride in full ownership, and wants to be the person who keeps an entire office running smoothly. Key Responsibilities System Administration & End-User Support Serve as the primary IT contact for all employees at assigned West Coast office locations Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests Device Management & Procurement Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards Employee Onboarding & Offboarding Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day one readiness Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions Identity & Access Management Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management Process access requests, role changes, and entitlement reviews in alignment with security policies Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents Troubleshoot authentication and authorization issues across the SaaS application stack Office Infrastructure & AV Manage and maintain office network infrastructure including Wi Fi, switches, and local connectivity Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades Coordinate with building management and ISPs for connectivity issues and office moves Ensure office technology environments are reliable, secure, and support hybrid work requirements Security & Compliance Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs Enforce endpoint security policies through MDM and ensure devices meet compliance standards Support vulnerability management and patch compliance at the endpoint level Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture Escalate security incidents appropriately and assist with incident response as needed Vendor & Partner Management Engage with external vendors for hardware, software, and services procurement Manage vendor relationships to ensure quality service delivery and cost-effectiveness Oversee contract renewals, maintenance agreements, and software licensing Evaluate new tools and technologies that could improve IT service delivery at your sites Project Management & Cross Functional Support Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts Define project scope, timelines, deliverables, and resource requirements for site level initiatives Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations Provide input into long term IT strategy and roadmap development based on site level observations and needs Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience 5+ years of experience in IT system administration, IT operations, or a similar multi discipline IT role Proven ability to independently manage corporate IT across multiple disciplines in a fast paced technology environment Strong hands on experience with macOS and Windows endpoint management in enterprise environments Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management Working knowledge of networking fundamentals: Wi Fi, DNS, DHCP, VPNs, and basic firewall concepts Strong problem solving skills with the ability to work independently and manage multiple priorities simultaneously Excellent communication skills, with the ability to explain complex technical concepts to non technical stakeholders Preferred Qualifications Experience supporting technology teams in AdTech, MarTech, or data driven industries Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL) Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar) Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar) Experience with AV/conference room technology setup and support Experience supporting distributed, international teams across multiple time zones Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity Background scaling IT operations during rapid company growth phases Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection Cultural Fit Tenacious & Zealous: You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else's problem. Courageous Voice: You advocate for the right technology decisions and raise concerns early, regardless of hierarchy. Simplify Complexity: You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution. Fast Learner: Technology changes constantly and you stay current, adapting quickly to new tools and platforms. Humble & Grateful: No task is too small. You'll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day. Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details . click apply for full job details

# Senior Salesforce Administrator (Belfast)Belfast, Northern IrelandWork Type:Full Time We're currently recruiting for a Senior Salesforce Administrator to join our team! We are seeking an experienced Senior Salesforce Administrator to play a pivotal role in the design, implementation, and ongoing optimisation of Salesforce across TFP Systems. This is a hands-on, senior role where you will work closely with internal stakeholders and our Salesforce implementation partner during the initial transformation phase, before taking longterm ownership of the platform.You will be responsible for ensuring Salesforce is configured to meet real business needs, driving adoption across departments, and helping TFP Systems unlock value from Sales Cloud, Service Cloud, Agentforce, and Data Cloud. Company Purpose TeamFeePay is a software platform for grassroots football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service support clubs with our 5-Pillar Club Development approach.1. Finance2. People3. Governance4. Facilities & Equipment5. Football Employee Benefits • A collaborative and supportive culture and working environment• Competitive salary and bonus• Vitality healthcare• Standard pension and holidays• Professional development opportunities. Key Responsibilities Salesforce Platform Ownership• Own the day-to-day administration and configuration of Salesforce• Act as the internal Salesforce subject-matter expert• Take ownership of the Salesforce foundation once delivered by the implementation partner. Solution Design & Build • Design and build scalable solutions primarily across Sales Cloud, with exposure to Service Cloud, Agentforce, and Data Cloud• Build and maintain complex Flows to automate business processes• Configure objects, fields, validation rules, page layouts, permissions, and security model• Support the configuration and optimisation of Service Cloud, including case management, queues, and service processes (where applicable). Stakeholder & Partner Collaboration • Work closely with business stakeholders to gather requirements and translate them into Salesforce solutions• Liaise with 3rd-party Salesforce partners, ensuring quality delivery and effective knowledge transfer• Challenge requirements where appropriate to ensure solutions are scalable and aligned with Salesforce best practice. Adoption, Enablement & Training • Drive Salesforce adoption across sales, service, and operational teams• Create and deliver user training, documentation, and release communications• Provide ongoing support and continuous improvement of the platform. Data & AI Enablement • Support the use of Data Cloud to improve reporting, segmentation, and insights• Work with Agentforce and AI-driven capabilities to enhance productivity and decision-making• Maintain data quality, consistency, and governance across Salesforce. Experience & Qualifications Essential • Proven experience as a Salesforce Administrator in a complex, multi-stakeholder environment• Strong hands-on experience configuring Sales Cloud• Advanced experience building Flows and automating business processes• Excellent business-facing skills with the ability to gather and translate requirements• Strong understanding of Salesforce security, permissions, and data model• Salesforce Administrator Certification (ADM-201) Desirable • Experience or strong understanding of Agentforce and AI capabilities within Salesforce • Exposure to Data Cloud or large-scale data integrations• Experience working alongside Salesforce implementation partners• Experience with Service Cloud, including case management, queues, and omni-channel• Additional Salesforce certifications (Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, etc.)

£60,000 to £70,000 per year, generous pension, 25 days holiday plus bank holidays Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 17/04/2026 About this job Head of IT Gloucester - Hybrid (2 days per week on site). This is a strategic role looking for a well rounded IT Manager with experience in IT operations (infrastructure, service desk, networking), software development and testing. You will be a key member of the leadership team and play an important role in the smooth running of the department and its operation. The tech stack is Microsoft focused and requires experience working in hybrid and cloud environments. Key responsibilities Managing cross functional IT department operations Infrastructure, service desk, and software Managing team performance and continuous professional development of members Vendor management, resource planning Continuous improvement of the IT department as a whole Infrastructure, network, cloud environment, business systems, and applications Budgets, forecasting and reporting of performance analytics Stakeholder communication Information security, cyber security, governance, risk and compliance Responsible for DR and backup strategy Identify and mitigate vulnerabilities and risks, communicate appropriately Formulate and deliver the technology roadmap Project management and delivery - oversee the SDLC and STLC Required skills and experience Cross functional senior strategic leadership Hands on experience in virtualisation, network administration, infrastructure, server maintenance Governance, risk and compliance, cyber security management RAID logs, ITIL, ITSM, SDLC, STLC, agile methodology Project management, performance reporting Desirable Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting reference AR102985 to be considered. If you are interested in this position please click 'apply'. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We can only respond to applicants whose skills & qualifications are suitable for this position.

About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Job Reference: VN2505 Department description / Role Summary As a Salesforce Administrator, you'll play a vital role at MAREX. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to us, therefore the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority. We are looking for someone with a good understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritising and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman's terms, clearly explaining design options and their potential impact. Responsibilities Role specific: This is a varied business facing role, with the following responsibilities: All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules. Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports. Sandbox environment management. Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience. Identify unused or underutilised platform features. Create a platform roadmap and define priorities, liaising with stakeholders. Own the communication of any platform changes to end users and stakeholders. Data management to improve Salesforce data quality, implementing rules and automation as needed. Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer. User support tickets. Monitor and improve user adoption. New user and ongoing user training. Technical documentation. Working with integrated applications including additional applications e.g. DocuSign, Conga, Survey Gizmo, Mailchimp etc. Adaptive to fast-paced changes and ongoing process updates. Demonstrates strong decision-making skills and a high sense of ownership. History working with Apex is desirable. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Qualifications, Competencies, Skills and Experience Qualifications: Required: Strong Salesforce product knowledge with Salesforce Administration hands on experience with Sales Cloud and Pardot. Certified Salesforce Administrator. Desirable: Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder Bachelor's/Postgraduate degree, or professional qualification Competencies: A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Skills and Experience: Essential: A proactive attitude to platform enhancements. Designing scalable, best practice solutions. Excellent relationship building skills. Ability to liaise with stakeholders at all levels. Translating requirements into technical solutions. Experience in change management and governance. Training end users and key stakeholders. Technical documentation. Available and responsive to questions. Experience implementing Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports Desirable: Demonstrates continued personal/professional development. Active in the Salesforce community. Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.

Define Possible at Northrop Grumman UK UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: UK-Highest Level of Government Clearance TRAVEL: Yes, 10% of the Time What's your possible? At Northrop Grumman UK, you are part of a team driving innovation where it matters most - solving tomorrow's challenges and shaping the technology and solutions of the future. It's what we call Defining Possible . This mind set goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. The Opportunity This is more than just a job; it's a mission. As a Lead DevOps Engineer , you will play a pivotal role in designing, developing and maintaining the critical CI/CD infrastructure that powers our services. You'll be self driven, organised and passionate about building elegant, stable and scalable solutions. You'll work across a wide variety of exciting projects with complex challenges, contributing to core solutions that have meaningful, real world impact. You'll also bring strong leadership, guiding your team through both technical and delivery challenges to ensure customer needs are met. "My purpose is to lead a team of engineers, rise to the challenges presented, push the boundaries and define possible together." - Matthew Bullock, Software Manager, Northrop Grumman UK What You'll Do Own the team's deliverables , working with the Scrum Master to define a clear delivery path aligned to customer requirements. Lead and contribute across the entire CI/CD lifecycle , including requirements gathering, design, implementation, testing and deployment. Collaborate with cross functional teams, including product, front end development and QA, to ensure integrated delivery. Mentor and guide junior developers , helping to grow capability and support career development across the team. What We're Looking For Experience as a DevOps Engineer with strong expertise in CI/CD, containerisation, deployment technologies, and cloud platforms (Jenkins, Kubernetes, IaC, Docker, AWS). Proven experience in designing, developing and deploying CI/CD solutions . Experience in Linux system administration or similar operating systems. Ability to troubleshoot issues across live production environments , including high level networking, server and application issues. Understanding of database technologies such as SQL, Elasticsearch or MongoDB. Excellent communication, collaboration and problem solving skills, ideally with experience working in an agile environment. If you don't meet every requirement, we still encourage you to apply. We value potential, curiosity and a willingness to learn. Security Clearance Due to the nature of our work, you must be British National for this clearance type. You must currently hold the Highest Level of UK Government security clearance . Our recruitment team is available to support you through the process: Benefits Flexible working options , including hybrid working and an optional compressed fortnight Private healthcare Cash health plan Holiday buy/sell scheme Career development programmes and specialist training opportunities Performance based bonuses Why Join Us? A Mission to Believe In Every day, we help build a more secure and connected world across land, sea, air, space and cyberspace. From engineering data and intelligence solutions to advancing mission systems for the UK and NATO - what we do together matters. A Place to Belong and Thrive Every voice matters. You'll join an inclusive community where you can bring your authentic self to work. We are proud supporters of Employee Resource Groups and partnerships that champion diversity, wellbeing and inclusion. Your Career, Your Way Shape your journey with diverse roles, mentorship and development opportunities. Enjoy flexibility that supports your wellbeing, alongside benefits that help you grow personally and professionally. Ready to Apply? Yes - Submit your application online. Possibly - Contact our team for more information: No - Explore other opportunities with us. We're growing across the UK. Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while alsomaintainingthe flexibility for meaningful work-life balance. Being a Principal, Customer Success Manager at iManage Means As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they maximize the value from their iManage subscriptions. Your primary focus is on identifying and delivering business outcomes that drive retention, loyalty, and satisfaction across all products and services. You will engage closely with field-facing teams-such as Account Executives, Channel, Product, and key executive stakeholders within your client law firms-offering advisory guidance, coordinating activities, and serving as a dedicated advocate to support customer preservation and success. Throughout the entire customer lifecycle, you will build and strengthen relationships with key stakeholders by demonstrating accountability, authenticity, and adaptability. You will collaborate with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement teams to deliver ongoing value and execute programs that drive adoption of desired outcomes, with a strong emphasis on retention. Integral to your responsibilities is monitoring and improving net revenue retention (NRR), ensuring that existing customers continue to expand their use of iManage solutions while minimizing churn. By actively identifying qualified leads and expansion opportunities within your accounts, you help drive sustainable revenue growth and reinforce the strategic value of the customer success function. Your role includes orchestrating initiatives that support large law firms in achieving their strategic objectives and ensuring their continued satisfaction with iManage solutions. iM Responsible For Managing day-to-day interactions with your assigned portfolio of strategic law firm customers, addressing feedback, outcomes, and product inquiries, while prioritizing customer retention and advocacy. Developing and executing plans that address client needs, proactively resolving blockers, and ensuring seamless delivery of services. Validating customer outcomes through direct conversations, analysis of health metrics, and success feedback sessions tailored to the legal industry. Designing, developing, and optimizing strategies to increase adoption, loyalty, and engagement among large law firms, minimizing churn and driving retention. Establishing regular communication cadences with strategic law firm clients to proactively discuss business needs, add value, and identify risks to subscription renewal. Acting as the trusted central point of contact, bringing in subject matter experts as needed to meet the unique requirements of each law firm. Leading initiatives designed to enhance customer success and satisfaction throughout the firm's journey with iManage. Conducting Executive Business Calls and Business Reviews with strategic law firm clients to monitor progress and support achievement of targeted outcomes. Collaborating with customers and channel partners to implement success programs and provide tailored success plays. Advocating internally between law firm clients and business functions (support, product management, professional services, training) to ensure the right resources are engaged to overcome adoption obstacles. Building and maintaining strong relationships with colleagues in sales, channel, support, product management, and partner enablement to foster collaboration and drive customer activities. Leveraging account intelligence and industry trends to promote best practices throughout the customer lifecycle for large law firms. Staying ahead of competitive developments within the legal industry to provide strategic guidance and maintain customer satisfaction. iM Qualified Because I Have Experience dealing with a portfolio of Enterprise level, High-value Strategic Customers A minimum of 10+ Years' experience Management Consulting, Relationship Management, or Customer Success in a SaaS environment Experience managing, working with and presenting to C-Suite Stakeholders. Experience managing Fortune 500 accounts & customers A Bachelor's Degree in Business, Business Administration, Information Management, or the equivalent Excellent business communication, organizational and project management skills Ability to create structure in ambiguous situations and design effective processes High level of resourcefulness to be able to independently seek out resolutions Bonus Points If I Have Legal Industry Knowledge A working knowledge of iManage products and solutions Used CSM software, SalesForce and ticketing systems An ability to work well independently and as part of a team A PMP or ITIL certification Experience implementing enterprise cloud and/or security platform solutions Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance-based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well-being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. About iManage AtiManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not alwayseasybut it is ambitious and rewarding. Sowe'relooking for people who embracechallenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest.That'stheiManageway.It'show we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at: Please see our privacy statement for more information on how we handle your personal data: Please seeour recruitment privacy statement for more information on how we handle your personal data.