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cloud system administration professional
Red Top Resources Ltd
IT Desktop Support Engineer
Red Top Resources Ltd Southwark, London
First and second-line IT support role to work in a prestigious, busy FTSE 250 Head Office supporting hardware, software, and cloud services. This role includes occasional travel to other sites in the UK. Please note this is a 5 day a week on-site role in the London Bridge (SE1) area. Main responsibilities include: Technical Support & Service Delivery Provide first and second-line support for desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve incidents using remote support tools (e.g., SCCM, Intune, TeamViewer). Manage and maintain Active Directory, Microsoft 365, Teams, and Exchange Online environments. Administer endpoint security, patching, and compliance monitoring. Support audio-visual and telephony systems including Zoom and MS Teams. Assist with Microsoft 365 administration and collaboration tools. Support remote and hybrid working technologies Helpdesk & ITIL Processes Operate within ITIL framework for incident, problem, and change management. Use ticketing systems to log, track, and resolve issues within agreed SLAs. Training & Documentation Deliver IT training and awareness sessions for end-users. Create and maintain technical documentation and knowledge base articles. Essential Skills & Experience required: At least 12 months of IT helpdesk support in a similar role Professional telephone manner Understanding of Active Directory (including Administration) Microsoft 365 (including user/license Administration) MS Teams knowledge Azure (Entra ID) user and group administration Knowledge of networking fundamentals and security practices (including Networking TCP/IP, DHCP/DNS) Ideally you will also have the following: Experience with setting up and troubleshooting Zoom/Teams meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Intune If you meet the criteria above then we very much look forward to hearing from you
Jan 30, 2026
Full time
First and second-line IT support role to work in a prestigious, busy FTSE 250 Head Office supporting hardware, software, and cloud services. This role includes occasional travel to other sites in the UK. Please note this is a 5 day a week on-site role in the London Bridge (SE1) area. Main responsibilities include: Technical Support & Service Delivery Provide first and second-line support for desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve incidents using remote support tools (e.g., SCCM, Intune, TeamViewer). Manage and maintain Active Directory, Microsoft 365, Teams, and Exchange Online environments. Administer endpoint security, patching, and compliance monitoring. Support audio-visual and telephony systems including Zoom and MS Teams. Assist with Microsoft 365 administration and collaboration tools. Support remote and hybrid working technologies Helpdesk & ITIL Processes Operate within ITIL framework for incident, problem, and change management. Use ticketing systems to log, track, and resolve issues within agreed SLAs. Training & Documentation Deliver IT training and awareness sessions for end-users. Create and maintain technical documentation and knowledge base articles. Essential Skills & Experience required: At least 12 months of IT helpdesk support in a similar role Professional telephone manner Understanding of Active Directory (including Administration) Microsoft 365 (including user/license Administration) MS Teams knowledge Azure (Entra ID) user and group administration Knowledge of networking fundamentals and security practices (including Networking TCP/IP, DHCP/DNS) Ideally you will also have the following: Experience with setting up and troubleshooting Zoom/Teams meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Intune If you meet the criteria above then we very much look forward to hearing from you
Sytner
Senior IT Infrastructure Engineer
Sytner Leicester, Leicestershire
Senior IT Infrastructure Engineer About the role We have an exciting opportunity for a Senior IT Infrastructure Engineer to join our dynamic IT Department. Our Infrastructure Operations Team supports a diverse and complex environment, including over 7,000 client machines, 300+ servers, 1,600+ Cisco LAN devices and 220+ wide area network links. As part of the IT Infrastructure Operations team, you will play a lead role in the administration and support of our extensive network and server estate, ensuring the reliability, security and performance of mission-critical enterprise IT systems. This role places a particular emphasis on networking and connectivity, where your expertise will help optimise and evolve our LAN, WLAN and WAN infrastructure across the organisation. What we re looking for We are looking for a highly experienced and technically skilled individual with a proven track record in networking and enterprise infrastructure solutions. The ideal candidate will bring advanced competence in configuring and maintaining Cisco network equipment with the ability to investigate, diagnose and resolve complex LAN / WLAN / WAN issues, alongside experience in at least three of the following areas: Cisco certifications such as CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) are highly desirable Experience in designing, implementing and supporting large-scale network infrastructures across multiple sites Strong knowledge of Storage Area Networks and backup systems In-depth knowledge and experience of Microsoft platforms including Exchange Server, Active Directory, SharePoint and Windows Server OS Experience in developing and maintaining IT disaster recovery and business continuity solutions Excellent and demonstrable automation skills (PowerShell, Ansible, Terraform) Experience implementing and managing servers in clustered VMware or Hyper-V virtualised environments Strong understanding of IT security, particularly within network and perimeter security Experience implementing and managing cloud-based platforms and services such as Azure, AWS or Google Experience with Cisco Unified Communications VOIP platforms Our team supports the full range of infrastructure solutions, but networking excellence is at the heart of what we do. Flexibility and adaptability across a broad technology set is essential. About you You will be a disciplined, solutions-focused thinker capable of working under pressure in a high-output environment. Self-motivation, effective prioritisation, and the ability to manage multiple deadlines are key. We re seeking someone with: A passion for networking technologies and enterprise-scale connectivity solutions, combined with fantastic energy and a positive, can-do approach Leadership skills, including mentoring other Infrastructure Engineers, sharing best practice, and guiding the delivery of network-related projects and technical solutions The ability to oversee workloads, ensuring incidents, tasks and projects particularly those involving network infrastructure are delivered to the highest standards This is a great opportunity for a technically skilled leader with strong networking expertise looking to make an impact in a challenging and rewarding environment. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 30, 2026
Full time
Senior IT Infrastructure Engineer About the role We have an exciting opportunity for a Senior IT Infrastructure Engineer to join our dynamic IT Department. Our Infrastructure Operations Team supports a diverse and complex environment, including over 7,000 client machines, 300+ servers, 1,600+ Cisco LAN devices and 220+ wide area network links. As part of the IT Infrastructure Operations team, you will play a lead role in the administration and support of our extensive network and server estate, ensuring the reliability, security and performance of mission-critical enterprise IT systems. This role places a particular emphasis on networking and connectivity, where your expertise will help optimise and evolve our LAN, WLAN and WAN infrastructure across the organisation. What we re looking for We are looking for a highly experienced and technically skilled individual with a proven track record in networking and enterprise infrastructure solutions. The ideal candidate will bring advanced competence in configuring and maintaining Cisco network equipment with the ability to investigate, diagnose and resolve complex LAN / WLAN / WAN issues, alongside experience in at least three of the following areas: Cisco certifications such as CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) are highly desirable Experience in designing, implementing and supporting large-scale network infrastructures across multiple sites Strong knowledge of Storage Area Networks and backup systems In-depth knowledge and experience of Microsoft platforms including Exchange Server, Active Directory, SharePoint and Windows Server OS Experience in developing and maintaining IT disaster recovery and business continuity solutions Excellent and demonstrable automation skills (PowerShell, Ansible, Terraform) Experience implementing and managing servers in clustered VMware or Hyper-V virtualised environments Strong understanding of IT security, particularly within network and perimeter security Experience implementing and managing cloud-based platforms and services such as Azure, AWS or Google Experience with Cisco Unified Communications VOIP platforms Our team supports the full range of infrastructure solutions, but networking excellence is at the heart of what we do. Flexibility and adaptability across a broad technology set is essential. About you You will be a disciplined, solutions-focused thinker capable of working under pressure in a high-output environment. Self-motivation, effective prioritisation, and the ability to manage multiple deadlines are key. We re seeking someone with: A passion for networking technologies and enterprise-scale connectivity solutions, combined with fantastic energy and a positive, can-do approach Leadership skills, including mentoring other Infrastructure Engineers, sharing best practice, and guiding the delivery of network-related projects and technical solutions The ability to oversee workloads, ensuring incidents, tasks and projects particularly those involving network infrastructure are delivered to the highest standards This is a great opportunity for a technically skilled leader with strong networking expertise looking to make an impact in a challenging and rewarding environment. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
DGH Recruitment Ltd
Cyber Security Engineer
DGH Recruitment Ltd City, London
Cyber Security Engineer Hybrid working: 3 days per week required in the office in London. DGH Recruitment are currently recruiting on behalf of a global professional services firm who are looking for a Cyber Security Engineer to join the team on a permanent basis. Reporting into my clients Information Security Manager, the role will act as a technical subject matter expert across multiple IT areas and serves as a resource for other teams, with specific expertise in firewall operations (Palo Alto), load balancing configuration, XDR operations, and vulnerability management systems. Responsibilities: Intrusion Detection/Prevention - Manage and monitor Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) to identify and mitigate potential threats. Policy Management - Develop, implement, and enforce information security policies and procedures to protect the firm's data and Technology infrastructure. VPN Administration - Administer and maintain Virtual Private Networks (VPN) to ensure secure remote access for employees. Incident Response - Investigate and resolve potential security issues, participate in incident response initiatives, and respond to security-related alerts promptly. Vulnerability Management - Oversee the vulnerability assessment program, ensuring all network devices are maintained with the most current patches and updates. Cloud Security - Manage and secure cloud-based systems to protect against unauthorized access and data breaches. Required Skills / Experience: - 5 + years experience in cyber security engineering - Hands-on proficiency with Palo Alto suite of products. - Strong experience with Tenable vulnerability management solutions. - Experience in managing security for cloud-based systems. - Certifications such as CISSP, CISM, CEH (preferred, not essential). Cyber Security Engineer In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Jan 30, 2026
Full time
Cyber Security Engineer Hybrid working: 3 days per week required in the office in London. DGH Recruitment are currently recruiting on behalf of a global professional services firm who are looking for a Cyber Security Engineer to join the team on a permanent basis. Reporting into my clients Information Security Manager, the role will act as a technical subject matter expert across multiple IT areas and serves as a resource for other teams, with specific expertise in firewall operations (Palo Alto), load balancing configuration, XDR operations, and vulnerability management systems. Responsibilities: Intrusion Detection/Prevention - Manage and monitor Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) to identify and mitigate potential threats. Policy Management - Develop, implement, and enforce information security policies and procedures to protect the firm's data and Technology infrastructure. VPN Administration - Administer and maintain Virtual Private Networks (VPN) to ensure secure remote access for employees. Incident Response - Investigate and resolve potential security issues, participate in incident response initiatives, and respond to security-related alerts promptly. Vulnerability Management - Oversee the vulnerability assessment program, ensuring all network devices are maintained with the most current patches and updates. Cloud Security - Manage and secure cloud-based systems to protect against unauthorized access and data breaches. Required Skills / Experience: - 5 + years experience in cyber security engineering - Hands-on proficiency with Palo Alto suite of products. - Strong experience with Tenable vulnerability management solutions. - Experience in managing security for cloud-based systems. - Certifications such as CISSP, CISM, CEH (preferred, not essential). Cyber Security Engineer In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Pontoon
Systems Engineer
Pontoon Edinburgh, Midlothian
Job Title: System Engineer Location: Edinburgh (1 day per week onsite) Remuneration: 600 per day (via Umbrella Company) Contract Details: Temporary (6-month initial contract with strong potential for extension) Responsibilities: Join our dynamic team as a System Engineer and showcase your skills in a fast-paced environment. Your expertise will be invaluable as you: Manage and support core infrastructure systems with minimal supervision, ensuring optimal performance. Oversee the configuration and administration of Windows Server 2022, keeping systems running smoothly. Design, maintain, and troubleshoot Active Directory environments, including: - AD site design - Group Policy Management - AD security - Certificate services Contribute to network operations, focusing on routing, DHCP, and DNS to maintain seamless connectivity. Create and maintain PowerShell scripts for automation and efficient system administration. Work within an AWS Cloud environment, supporting key components like EC2, EFS, S3, and load balancers. Collaborate with colleagues and provide mentorship to junior engineers, fostering a culture of growth and learning. Communicate clearly and professionally in both written and verbal formats, ensuring all stakeholders are informed and engaged. Required Skills & Experience: We're looking for a passionate System Engineer with the following skills: Strong self-motivation and the ability to manage your workload independently. Solid understanding of networking principles, including routing, DHCP, and DNS. Hands-on experience with Active Directory and Group Policy administration. Proficient knowledge of Windows Server 2022. Proven experience with PowerShell scripting to streamline processes. Familiarity with AWS across core infrastructure components (EC2, EFS, S3, load balancing, security groups, etc.). Strong analytical and problem-solving skills to tackle challenges head-on. Excellent communication abilities to interact effectively with stakeholders. If you are ready to make an impact and work in an exciting insurance environment, we want to hear from you! Bring your expertise and enthusiasm to our team and help us drive success. Apply today to seize this opportunity! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications, if you do not hear from us within 2-3 working days, please assume that your application has not been successful on this occasion.
Jan 30, 2026
Contractor
Job Title: System Engineer Location: Edinburgh (1 day per week onsite) Remuneration: 600 per day (via Umbrella Company) Contract Details: Temporary (6-month initial contract with strong potential for extension) Responsibilities: Join our dynamic team as a System Engineer and showcase your skills in a fast-paced environment. Your expertise will be invaluable as you: Manage and support core infrastructure systems with minimal supervision, ensuring optimal performance. Oversee the configuration and administration of Windows Server 2022, keeping systems running smoothly. Design, maintain, and troubleshoot Active Directory environments, including: - AD site design - Group Policy Management - AD security - Certificate services Contribute to network operations, focusing on routing, DHCP, and DNS to maintain seamless connectivity. Create and maintain PowerShell scripts for automation and efficient system administration. Work within an AWS Cloud environment, supporting key components like EC2, EFS, S3, and load balancers. Collaborate with colleagues and provide mentorship to junior engineers, fostering a culture of growth and learning. Communicate clearly and professionally in both written and verbal formats, ensuring all stakeholders are informed and engaged. Required Skills & Experience: We're looking for a passionate System Engineer with the following skills: Strong self-motivation and the ability to manage your workload independently. Solid understanding of networking principles, including routing, DHCP, and DNS. Hands-on experience with Active Directory and Group Policy administration. Proficient knowledge of Windows Server 2022. Proven experience with PowerShell scripting to streamline processes. Familiarity with AWS across core infrastructure components (EC2, EFS, S3, load balancing, security groups, etc.). Strong analytical and problem-solving skills to tackle challenges head-on. Excellent communication abilities to interact effectively with stakeholders. If you are ready to make an impact and work in an exciting insurance environment, we want to hear from you! Bring your expertise and enthusiasm to our team and help us drive success. Apply today to seize this opportunity! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Due to the high volume of applications, if you do not hear from us within 2-3 working days, please assume that your application has not been successful on this occasion.
Michael Page
Senior Applications Operations Engineer
Michael Page
We are currently looking for a Senior Applications Operations Engineer to join our Technology and Service Operations Function within the Digital and Technology group. Client Details The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. Description Key responsibilities: Incident management and technical problem solving and resolution System upgrades and patching Systems administration Finding and implementing solutions to outdated processes Remediation work based on results of audit and assessments Change management - code deployment and control The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Profile Our successful candidate will have: Experience of working on a broad range of application technologies with extensive knowledge of: Managing COTS applications and integrations Troubleshooting application issues from desktop through to server Experience of working on at least three of the following: Web development & support SQL scripting or DBA activities Monitoring platforms DevOps tooling, (Github) SaaS based configuration and management Cloud based applications Administration and support of Jira cloud A degree or graduate qualification in a computing discipline, or equivalent education and experience Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Managing a Quality Service (I) Working Together (I) Making Effective Decisions (I) Experience Criteria: Experience of working on a broad range of application technologies with extensive knowledge of: (A, I) Managing COTS applications and integrations Troubleshooting application issues from desktop through to server Experience of working on at least three of the following: (A, I) Web development & support SQL scripting or DBA activities Monitoring platforms DevOps tooling, (Github) SaaS based configuration and management Cloud based applications Administration and support of Jira cloud Maintains focus on the whole life of service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver a Digital, Data and Technology service (A) Lateral thinking capability to dissect a problem into its component parts to identify and diagnose root causes, allowing problem resolution. Able to troubleshoot and identify problems across different technology capabilities including compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open source packages and solutions, virtual and cloud including IaaS, PaaS, SaaS (A, I) Technical Criteria: You will hold a degree or graduate qualification in a computing discipline, or equivalent education and experience (A) Formal training including professional courses in areas such as ITIL Service Management is desirable (A) Strengths Criteria Catalyst (I) Problem Solver (I) Challenger (I) If you would like to find out more about this fantastic opportunity, please click here for further details. Job Offer Salary on offer 42,410 + Benefits Access to Alpha pension scheme, which all new starters are enrolled into automatically, is 28.97% Closing date: 9am on 12th February 2026 Shortlisting date: from 25th February 2026 Interview date: from 2nd March 2026 Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include: Laboratory-based roles working directly with known pathogens. Maintenance roles, particularly those required to work in laboratory settings. Roles that involve visiting other establishments where vaccination is required. Roles required to travel overseas where specific vaccination may be required. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: (url removed)
Jan 30, 2026
Full time
We are currently looking for a Senior Applications Operations Engineer to join our Technology and Service Operations Function within the Digital and Technology group. Client Details The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. Description Key responsibilities: Incident management and technical problem solving and resolution System upgrades and patching Systems administration Finding and implementing solutions to outdated processes Remediation work based on results of audit and assessments Change management - code deployment and control The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Profile Our successful candidate will have: Experience of working on a broad range of application technologies with extensive knowledge of: Managing COTS applications and integrations Troubleshooting application issues from desktop through to server Experience of working on at least three of the following: Web development & support SQL scripting or DBA activities Monitoring platforms DevOps tooling, (Github) SaaS based configuration and management Cloud based applications Administration and support of Jira cloud A degree or graduate qualification in a computing discipline, or equivalent education and experience Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Managing a Quality Service (I) Working Together (I) Making Effective Decisions (I) Experience Criteria: Experience of working on a broad range of application technologies with extensive knowledge of: (A, I) Managing COTS applications and integrations Troubleshooting application issues from desktop through to server Experience of working on at least three of the following: (A, I) Web development & support SQL scripting or DBA activities Monitoring platforms DevOps tooling, (Github) SaaS based configuration and management Cloud based applications Administration and support of Jira cloud Maintains focus on the whole life of service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver a Digital, Data and Technology service (A) Lateral thinking capability to dissect a problem into its component parts to identify and diagnose root causes, allowing problem resolution. Able to troubleshoot and identify problems across different technology capabilities including compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open source packages and solutions, virtual and cloud including IaaS, PaaS, SaaS (A, I) Technical Criteria: You will hold a degree or graduate qualification in a computing discipline, or equivalent education and experience (A) Formal training including professional courses in areas such as ITIL Service Management is desirable (A) Strengths Criteria Catalyst (I) Problem Solver (I) Challenger (I) If you would like to find out more about this fantastic opportunity, please click here for further details. Job Offer Salary on offer 42,410 + Benefits Access to Alpha pension scheme, which all new starters are enrolled into automatically, is 28.97% Closing date: 9am on 12th February 2026 Shortlisting date: from 25th February 2026 Interview date: from 2nd March 2026 Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include: Laboratory-based roles working directly with known pathogens. Maintenance roles, particularly those required to work in laboratory settings. Roles that involve visiting other establishments where vaccination is required. Roles required to travel overseas where specific vaccination may be required. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: (url removed)
Insight Direct (UK) Ltd
Inside Sales Associate - Manchester
Insight Direct (UK) Ltd City, Manchester
Job title: Inside sales Associate Location: Manchester Office. Hybrid - 3 days a week About us: Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow. Operations is the heartbeat of Insight. Our passion is to deliver excellence to our teammates, partners and clients with exceptional results, every time. The Operations function is responsible for the effective planning, organising, coordinating, and controlling of resources needed to deliver Insight s solutions by proactively managing people, products, technology, information, and time. The Client Operations team manages the full client experience from purchase to pay which includes but is not limited to order processing, back-order management, and proactive communication with internal and external clients to assist with inquiries, problem solve matters, and resolve any outstanding issues. As the client-facing day to day contact for the customer, speed and professionalism from teammates is vital to ensuring good impressions are made, the reputation of the organisation is enhanced, and repeat business is successfully secured. The Inside Sales Associate, a key member of the Client Operations team, provides administrative support to divisional sales teams and works closely with other departments in order to maintain the highest levels of client and teammate satisfaction. Key responsibilities: Respond promptly to all internal and external client queries received in order to optimise sales activities and provide the highest level of service to clients. Collaborate with internal departments to ensure all client requests are picked up within relevant timescales. Ensure the Sales teams compliance with Insight s policies and procedures. Communicate directly with Insight s distributors, and chase and follow-up items as when required to ensure all client orders are shipped in line with requirements. Manage internal sales processes including processing orders, contracts, quote generation and the conversion of maintenance renewals. Actively manage tickets raised, ensure they are escalated when appropriate, and update information on an ongoing basis. Manage online catalogues to ensuring pricing and parts are updated and correct in order for clients to view them. Occasionally contribute data to sales pitches, requests for information, and requests for proposals under the guidance of the Inside Account Manager and or Executive Account Manager. This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager. Key skills and experience required: Experience of working within a high performing team within a fast-paced, target driven environment -Holds relevant professional Business Administration qualification, accreditation and or certification High level of written and spoken English A confident, outward-looking, proactive communicator Fully conversant with Microsoft Office suite (Outlook, Excel, and Word) -Previous experience using administration and ordering systems (such as CRM) Excellent time management skills and ability to work unsupervised, to tight deadlines -Demonstrates general IT product knowledge of current information technologies Articulate, numerate, and able to communicate well at all levels within the organisation and with external clients -Experience of working within a globally diverse environment, showing an understanding of and keen interest in equality, diversity, and inclusion Ability to understand client needs and collaborate effectively with teammates -Previous working experience gained in a sales environment Ability to learn new systems/processes quickly and effectively -A strong team player as well as a proactive individual contributor About Insight: We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there s a reason our average employee tenure is over 6 years. We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. Application Details: Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.
Jan 28, 2026
Full time
Job title: Inside sales Associate Location: Manchester Office. Hybrid - 3 days a week About us: Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow. Operations is the heartbeat of Insight. Our passion is to deliver excellence to our teammates, partners and clients with exceptional results, every time. The Operations function is responsible for the effective planning, organising, coordinating, and controlling of resources needed to deliver Insight s solutions by proactively managing people, products, technology, information, and time. The Client Operations team manages the full client experience from purchase to pay which includes but is not limited to order processing, back-order management, and proactive communication with internal and external clients to assist with inquiries, problem solve matters, and resolve any outstanding issues. As the client-facing day to day contact for the customer, speed and professionalism from teammates is vital to ensuring good impressions are made, the reputation of the organisation is enhanced, and repeat business is successfully secured. The Inside Sales Associate, a key member of the Client Operations team, provides administrative support to divisional sales teams and works closely with other departments in order to maintain the highest levels of client and teammate satisfaction. Key responsibilities: Respond promptly to all internal and external client queries received in order to optimise sales activities and provide the highest level of service to clients. Collaborate with internal departments to ensure all client requests are picked up within relevant timescales. Ensure the Sales teams compliance with Insight s policies and procedures. Communicate directly with Insight s distributors, and chase and follow-up items as when required to ensure all client orders are shipped in line with requirements. Manage internal sales processes including processing orders, contracts, quote generation and the conversion of maintenance renewals. Actively manage tickets raised, ensure they are escalated when appropriate, and update information on an ongoing basis. Manage online catalogues to ensuring pricing and parts are updated and correct in order for clients to view them. Occasionally contribute data to sales pitches, requests for information, and requests for proposals under the guidance of the Inside Account Manager and or Executive Account Manager. This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager. Key skills and experience required: Experience of working within a high performing team within a fast-paced, target driven environment -Holds relevant professional Business Administration qualification, accreditation and or certification High level of written and spoken English A confident, outward-looking, proactive communicator Fully conversant with Microsoft Office suite (Outlook, Excel, and Word) -Previous experience using administration and ordering systems (such as CRM) Excellent time management skills and ability to work unsupervised, to tight deadlines -Demonstrates general IT product knowledge of current information technologies Articulate, numerate, and able to communicate well at all levels within the organisation and with external clients -Experience of working within a globally diverse environment, showing an understanding of and keen interest in equality, diversity, and inclusion Ability to understand client needs and collaborate effectively with teammates -Previous working experience gained in a sales environment Ability to learn new systems/processes quickly and effectively -A strong team player as well as a proactive individual contributor About Insight: We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there s a reason our average employee tenure is over 6 years. We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. Application Details: Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.
Insight Direct (UK) Ltd
Inside Sales Associate - Sheffield
Insight Direct (UK) Ltd City, Sheffield
Job title: Inside sales Associate Location: Sheffield Office. Hybrid - 3 days a week About us: Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow. Operations is the heartbeat of Insight. Our passion is to deliver excellence to our teammates, partners and clients with exceptional results, every time. The Operations function is responsible for the effective planning, organising, coordinating, and controlling of resources needed to deliver Insight s solutions by proactively managing people, products, technology, information, and time. The Client Operations team manages the full client experience from purchase to pay which includes but is not limited to order processing, back-order management, and proactive communication with internal and external clients to assist with inquiries, problem solve matters, and resolve any outstanding issues. As the client-facing day to day contact for the customer, speed and professionalism from teammates is vital to ensuring good impressions are made, the reputation of the organisation is enhanced, and repeat business is successfully secured. The Inside Sales Associate, a key member of the Client Operations team, provides administrative support to divisional sales teams and works closely with other departments in order to maintain the highest levels of client and teammate satisfaction. Key responsibilities: Respond promptly to all internal and external client queries received in order to optimise sales activities and provide the highest level of service to clients. Collaborate with internal departments to ensure all client requests are picked up within relevant timescales. Ensure the Sales teams compliance with Insight s policies and procedures. Communicate directly with Insight s distributors, and chase and follow-up items as when required to ensure all client orders are shipped in line with requirements. Manage internal sales processes including processing orders, contracts, quote generation and the conversion of maintenance renewals. Actively manage tickets raised, ensure they are escalated when appropriate, and update information on an ongoing basis. Manage online catalogues to ensuring pricing and parts are updated and correct in order for clients to view them. Occasionally contribute data to sales pitches, requests for information, and requests for proposals under the guidance of the Inside Account Manager and or Executive Account Manager. This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager. Key skills and experience required: Experience of working within a high performing team within a fast-paced, target driven environment -Holds relevant professional Business Administration qualification, accreditation and or certification High level of written and spoken English A confident, outward-looking, proactive communicator Fully conversant with Microsoft Office suite (Outlook, Excel, and Word) -Previous experience using administration and ordering systems (such as CRM) Excellent time management skills and ability to work unsupervised, to tight deadlines -Demonstrates general IT product knowledge of current information technologies Articulate, numerate, and able to communicate well at all levels within the organisation and with external clients -Experience of working within a globally diverse environment, showing an understanding of and keen interest in equality, diversity, and inclusion Ability to understand client needs and collaborate effectively with teammates -Previous working experience gained in a sales environment Ability to learn new systems/processes quickly and effectively -A strong team player as well as a proactive individual contributor About Insight: We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there s a reason our average employee tenure is over 6 years. We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. Application Details: Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.
Jan 28, 2026
Full time
Job title: Inside sales Associate Location: Sheffield Office. Hybrid - 3 days a week About us: Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow. Operations is the heartbeat of Insight. Our passion is to deliver excellence to our teammates, partners and clients with exceptional results, every time. The Operations function is responsible for the effective planning, organising, coordinating, and controlling of resources needed to deliver Insight s solutions by proactively managing people, products, technology, information, and time. The Client Operations team manages the full client experience from purchase to pay which includes but is not limited to order processing, back-order management, and proactive communication with internal and external clients to assist with inquiries, problem solve matters, and resolve any outstanding issues. As the client-facing day to day contact for the customer, speed and professionalism from teammates is vital to ensuring good impressions are made, the reputation of the organisation is enhanced, and repeat business is successfully secured. The Inside Sales Associate, a key member of the Client Operations team, provides administrative support to divisional sales teams and works closely with other departments in order to maintain the highest levels of client and teammate satisfaction. Key responsibilities: Respond promptly to all internal and external client queries received in order to optimise sales activities and provide the highest level of service to clients. Collaborate with internal departments to ensure all client requests are picked up within relevant timescales. Ensure the Sales teams compliance with Insight s policies and procedures. Communicate directly with Insight s distributors, and chase and follow-up items as when required to ensure all client orders are shipped in line with requirements. Manage internal sales processes including processing orders, contracts, quote generation and the conversion of maintenance renewals. Actively manage tickets raised, ensure they are escalated when appropriate, and update information on an ongoing basis. Manage online catalogues to ensuring pricing and parts are updated and correct in order for clients to view them. Occasionally contribute data to sales pitches, requests for information, and requests for proposals under the guidance of the Inside Account Manager and or Executive Account Manager. This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager. Key skills and experience required: Experience of working within a high performing team within a fast-paced, target driven environment -Holds relevant professional Business Administration qualification, accreditation and or certification High level of written and spoken English A confident, outward-looking, proactive communicator Fully conversant with Microsoft Office suite (Outlook, Excel, and Word) -Previous experience using administration and ordering systems (such as CRM) Excellent time management skills and ability to work unsupervised, to tight deadlines -Demonstrates general IT product knowledge of current information technologies Articulate, numerate, and able to communicate well at all levels within the organisation and with external clients -Experience of working within a globally diverse environment, showing an understanding of and keen interest in equality, diversity, and inclusion Ability to understand client needs and collaborate effectively with teammates -Previous working experience gained in a sales environment Ability to learn new systems/processes quickly and effectively -A strong team player as well as a proactive individual contributor About Insight: We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there s a reason our average employee tenure is over 6 years. We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. Application Details: Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.
EXPERIS
2nd Line Support, Google Workspace, EUC, Desktop
EXPERIS Filton, Gloucestershire
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT 30-45k + Benefits Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Growth Opportunities: This role offers the ability to contribute ideas, learn new technologies, and implement new solutions such as password management, mobile device management, and cyber essentials
Jan 26, 2026
Full time
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT 30-45k + Benefits Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Systems used: Google Workspace and Administration Microsoft, including Office 365 and Intune Cloud; GCP, Azure and AWS Jira and Confluence for ITSM processes Key Responsibilities: Manage and resolve IT tickets, investigating, diagnosing, and resolving technical issues within defined service level agreements (SLAs). Provide first-line and Level 1/2 technical support for hardware, software, and network-related issues (PCs, laptops, printers, mobile devices, tablets). Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Support the setup of new staff, including workstation preparation, account creation, and providing basic IT induction. Administer and maintain IT infrastructure, including routers, switches, firewalls and VPNs. Monitor and maintain IT security by ensuring software updates, antivirus protection, and educating users on security best practices. Maintain the IT asset register, including logging, tagging equipment, and conducting regular audits. Assist with IT-related projects such as system upgrades, migrations, and process automation. Create, update, and maintain technical documentation and user guidance. Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Champion the use of self-service IT resources and provide basic training and guidance to users. Manage event support, including setting up AV and live stream equipment. Proactively identify opportunities for automation and process improvement, with a passion for emerging AI technologies and systems integration. Skills and Qualifications: Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A keen interest in learning new technologies and a proactive approach to professional development. A professional approach to work, problem-solving, and adherence to ITSM principles. Ability to troubleshoot and resolve hardware and software issues effectively. Proven experience working in an ITSM environment with knowledge of ITIL as an advantage. A passion for process improvement eg joiners/movers/leavers process Growth Opportunities: This role offers the ability to contribute ideas, learn new technologies, and implement new solutions such as password management, mobile device management, and cyber essentials
Mandeville
Admin Assistant, Administration Assistant
Mandeville
Guardian/Tenant Administration Officer Location: Office-based, North London Salary: 28,000 per annum Hours: Full-time As required Guardian /Tenant Admin Officer Administration Compliance DBS Onboarding Property Guardians Our marketing leading client are currently recruiting for a Guardian Administration Officer to join their busy Administration team. This is a pivotal role supporting the vetting, onboarding and ongoing communication with Guardians/Tenants, ensuring compliance, accuracy and excellent service at all times. This position is ideal for an experienced Administrator, Compliance Administrator or Office Support professional with strong attention to detail, excellent communication skills and confidence working with sensitive data. Key Responsibilities Guardian/Tenant Vetting & Compliance Carry out full vetting of prospective Guardians Process DBS checks where required Ensure financial guarantors are in place and all documentation is received, checked and recorded Maintain accurate and up-to-date Guardian records, spreadsheets and databases Support data protection, duty of care and compliance standards Onboarding & Administration Coordinate Guardian/Tenant onboarding processes, including welcome and transfer communications Accurately input and maintain records on cloud-based systems and CRM platforms Manage administration relating to terminations Assist with key postage, returns and tracking where required Communication & Front-of-House Support Act as a first point of contact for Guardians, prospective Guardians, clients and visitors Handle queries via telephone, email and face-to-face Respond to Guardian Management tasks, inspections and actions via the CRM system Escalate or signpost queries to the appropriate internal teams General Administration Provide administrative support across departments Ensure tasks are completed accurately, on time and to a high standard Follow internal systems, policies and procedures Support Health & Safety and Data Protection responsibilities Undertake training and support continuous professional development Skills & Experience Required Proven experience in an administrative or office support role Strong organisational and time management skills Excellent written and verbal communication High level of accuracy and attention to detail Experience handling confidential information Confident using CRM systems, spreadsheets and cloud-based databases Professional, approachable and customer-focused Experience within property, compliance, lettings, housing, guardianship or facilities management would be highly advantageous but not essential. Why Apply? Stable, full-time administrative role 28,000 salary Varied responsibilities with real responsibility and ownership Supportive team environment Opportunity to develop compliance, administration and systems skills Mandeville is acting as an Employment Agency in relation to this vacancy.
Jan 25, 2026
Full time
Guardian/Tenant Administration Officer Location: Office-based, North London Salary: 28,000 per annum Hours: Full-time As required Guardian /Tenant Admin Officer Administration Compliance DBS Onboarding Property Guardians Our marketing leading client are currently recruiting for a Guardian Administration Officer to join their busy Administration team. This is a pivotal role supporting the vetting, onboarding and ongoing communication with Guardians/Tenants, ensuring compliance, accuracy and excellent service at all times. This position is ideal for an experienced Administrator, Compliance Administrator or Office Support professional with strong attention to detail, excellent communication skills and confidence working with sensitive data. Key Responsibilities Guardian/Tenant Vetting & Compliance Carry out full vetting of prospective Guardians Process DBS checks where required Ensure financial guarantors are in place and all documentation is received, checked and recorded Maintain accurate and up-to-date Guardian records, spreadsheets and databases Support data protection, duty of care and compliance standards Onboarding & Administration Coordinate Guardian/Tenant onboarding processes, including welcome and transfer communications Accurately input and maintain records on cloud-based systems and CRM platforms Manage administration relating to terminations Assist with key postage, returns and tracking where required Communication & Front-of-House Support Act as a first point of contact for Guardians, prospective Guardians, clients and visitors Handle queries via telephone, email and face-to-face Respond to Guardian Management tasks, inspections and actions via the CRM system Escalate or signpost queries to the appropriate internal teams General Administration Provide administrative support across departments Ensure tasks are completed accurately, on time and to a high standard Follow internal systems, policies and procedures Support Health & Safety and Data Protection responsibilities Undertake training and support continuous professional development Skills & Experience Required Proven experience in an administrative or office support role Strong organisational and time management skills Excellent written and verbal communication High level of accuracy and attention to detail Experience handling confidential information Confident using CRM systems, spreadsheets and cloud-based databases Professional, approachable and customer-focused Experience within property, compliance, lettings, housing, guardianship or facilities management would be highly advantageous but not essential. Why Apply? Stable, full-time administrative role 28,000 salary Varied responsibilities with real responsibility and ownership Supportive team environment Opportunity to develop compliance, administration and systems skills Mandeville is acting as an Employment Agency in relation to this vacancy.
TXP
CyberArk Professional Services Consultant
TXP
CyberArk Professional Services Consultant Full-time Permanent Must be eligible for SC clearance Base location can be London/Middlesex/North Yorkshire - predominantly home working but travel to client sites as required (Candidates must be UK based) 70,000 - 80,000 Per Annum Plus Excellent Benefits - See below This is superb time to join an award-winning IT solutions provider during a period of significant growth and success. Our client is looking for a UK based CyberArk certified Professional Services Consultant on a full time basis, to work with a number of high profile public sector clients and provide first class technical assistance to all members of the Security Sales Teams having particular emphasis upon the post sales deployment and installation of the solution sold. Experience/Qualifications required: CyberArk certified - Essential Demonstrable experience working as a CyberArk Professional Services Consultant Sound knowledge of CyberArk PAM administration Installation of CyberArk PAM On Premises and Privilege Cloud Upgrade of CyberArk PAM including all components between both major and minor versions Integration of CyberArk with Active Directory, SMTP, SIEM systems Knowledge of integration with 2FA using SAML, Radius CyberArk scripting experience using PACLI, REST API Configuration of CyberArk PSM Connection Components including for Web applications A proficient working knowledge of Windows Operating Systems is essential, Microsoft certifications are advantageous A proficient working knowledge of networking protocols Proficient awareness of Networking Security products Knowledge of Active Directory, Linux, Database (SQL & Oracle) and Networking Benefits: 25 days holiday (rising to 27 days with service) plus bank holidays Pension scheme Private Healthcare Life Assurance EAP programme Cycle to Work Scheme Two volunteering days per annum Hybrid working arrangement If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Jan 16, 2026
Full time
CyberArk Professional Services Consultant Full-time Permanent Must be eligible for SC clearance Base location can be London/Middlesex/North Yorkshire - predominantly home working but travel to client sites as required (Candidates must be UK based) 70,000 - 80,000 Per Annum Plus Excellent Benefits - See below This is superb time to join an award-winning IT solutions provider during a period of significant growth and success. Our client is looking for a UK based CyberArk certified Professional Services Consultant on a full time basis, to work with a number of high profile public sector clients and provide first class technical assistance to all members of the Security Sales Teams having particular emphasis upon the post sales deployment and installation of the solution sold. Experience/Qualifications required: CyberArk certified - Essential Demonstrable experience working as a CyberArk Professional Services Consultant Sound knowledge of CyberArk PAM administration Installation of CyberArk PAM On Premises and Privilege Cloud Upgrade of CyberArk PAM including all components between both major and minor versions Integration of CyberArk with Active Directory, SMTP, SIEM systems Knowledge of integration with 2FA using SAML, Radius CyberArk scripting experience using PACLI, REST API Configuration of CyberArk PSM Connection Components including for Web applications A proficient working knowledge of Windows Operating Systems is essential, Microsoft certifications are advantageous A proficient working knowledge of networking protocols Proficient awareness of Networking Security products Knowledge of Active Directory, Linux, Database (SQL & Oracle) and Networking Benefits: 25 days holiday (rising to 27 days with service) plus bank holidays Pension scheme Private Healthcare Life Assurance EAP programme Cycle to Work Scheme Two volunteering days per annum Hybrid working arrangement If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Matchtech
Principal Cloud & IT Infrastructure Engineer - Defence
Matchtech Marlow, Buckinghamshire
Our client, a prominent organisation in the Defence & Security industry, is seeking a Senior Infrastructure Engineer to join their permanent team. This role involves managing and optimising the IT infrastructure to support the critical operations within the business. Key Responsibilities: Designing, implementing, and managing IT infrastructure solutions Ensuring the stability, integrity, and efficient operation of the in-house information systems Conducting regular system performance tuning, hardware upgrades, and resource optimisation Providing technical guidance and support to internal teams and stakeholders Implementing security measures and compliance policies for IT systems Leading infrastructure projects from conception through to completion Monitoring network performance and troubleshooting issues as they arise Documenting infrastructure changes and maintaining up-to-date technical documentation Job Requirements: Extensive experience in IT infrastructure within the Defence & Security sector Strong understanding of network and server hardware, software, and virtualisation Proficiency in system and network administration, including backup and recovery processes Experience with infrastructure security and compliance best practices Exceptional problem-solving skills and ability to work under pressure Excellent communication skills and capability to collaborate effectively Relevant technical qualifications in IT or a related discipline Benefits: Engaging and challenging projects within the Defence & Security sector Opportunities for professional development and career progression Supportive and collaborative work culture Comprehensive employee benefits package If you are a skilled Senior Infrastructure Engineer looking to contribute to significant projects within the Defence & Security sector, we encourage you to apply now and become a part of our client's dedicated team.
Jan 15, 2026
Full time
Our client, a prominent organisation in the Defence & Security industry, is seeking a Senior Infrastructure Engineer to join their permanent team. This role involves managing and optimising the IT infrastructure to support the critical operations within the business. Key Responsibilities: Designing, implementing, and managing IT infrastructure solutions Ensuring the stability, integrity, and efficient operation of the in-house information systems Conducting regular system performance tuning, hardware upgrades, and resource optimisation Providing technical guidance and support to internal teams and stakeholders Implementing security measures and compliance policies for IT systems Leading infrastructure projects from conception through to completion Monitoring network performance and troubleshooting issues as they arise Documenting infrastructure changes and maintaining up-to-date technical documentation Job Requirements: Extensive experience in IT infrastructure within the Defence & Security sector Strong understanding of network and server hardware, software, and virtualisation Proficiency in system and network administration, including backup and recovery processes Experience with infrastructure security and compliance best practices Exceptional problem-solving skills and ability to work under pressure Excellent communication skills and capability to collaborate effectively Relevant technical qualifications in IT or a related discipline Benefits: Engaging and challenging projects within the Defence & Security sector Opportunities for professional development and career progression Supportive and collaborative work culture Comprehensive employee benefits package If you are a skilled Senior Infrastructure Engineer looking to contribute to significant projects within the Defence & Security sector, we encourage you to apply now and become a part of our client's dedicated team.
rise technical recruitment
2nd/3rd Line Support
rise technical recruitment Spalding, Lincolnshire
2nd/3rd Line Support Spalding, Lincolnshire - On-Site 30,000 - 35,000 + Training + Holiday + Pension This is an excellent opportunity for a versatile and proactive IT professional who has previously operated at 2nd/3rd level responsibilities. This company are a leading digital consultancy, renowned for delivering IT solutions that are tailored to unique business requirements. They cover a range of areas from CRM systems to e-commerce platforms, delivering high-quality, reliable software. In this varied role, you will serve as a vital technical resource, managing Microsoft 365 and Azure environments while ensuring seamless Audio-Visual operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients. The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune for automated device enrolment and policy enforcement. Beyond the cloud, you will possess a strong grasp of networking fundamentals, specifically VLANs, DNS, DHCP, and VPN configurations. Furthermore, it would be beneficial to have hands-on experience with VoIP and conferencing hardware, such as Yealink or Logitech systems. A working knowledge of PowerShell for task automation and experience with macOS/Jamf alongside Windows 10/11 will make you stand out. This is a fantastic opportunity to join a stable and professional consultancy team where your contributions directly impact client success. Working alongside senior leadership on infrastructure projects and cloud migrations, you will have the chance to deepen your technical skills in a supportive, forward-thinking environment. The Role: Administering M365 (Exchange, SharePoint, Teams) and managing Azure AD security, groups, and Conditional Access. Using Microsoft Intune for device deployment (MDM/MAM), application packaging, and maintaining hybrid environments. Configuring MS Teams Rooms (MTR) and Audio-Visual hardware (projectors, displays, microphones) for live and hybrid events. Resolving escalated 1st and 2nd line support tickets across Windows, Apple, and mobile platforms using industry-standard ITSM tools. Managing MFA and security baselines and ensuring endpoints are patched in line with GDPR and Cyber Essentials best practices. The Person: Strong experience in Microsoft 365 administration and Azure AD/Intune environments. A proven track record in 1st/2nd line IT support with a solid understanding of core networking (TCP/IP). Competent in Audio-Visual technologies and conferencing hardware; experience with Yealink equipment is a distinct advantage. Excellent interpersonal skills with the ability to document technical solutions clearly for both technical and non-technical users. Interested in learning PowerShell scripting and leading project-based work; relevant Microsoft certifications (e.g. MD-102, MS-102, or AZ-104) are highly desirable. Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Jan 09, 2026
Full time
2nd/3rd Line Support Spalding, Lincolnshire - On-Site 30,000 - 35,000 + Training + Holiday + Pension This is an excellent opportunity for a versatile and proactive IT professional who has previously operated at 2nd/3rd level responsibilities. This company are a leading digital consultancy, renowned for delivering IT solutions that are tailored to unique business requirements. They cover a range of areas from CRM systems to e-commerce platforms, delivering high-quality, reliable software. In this varied role, you will serve as a vital technical resource, managing Microsoft 365 and Azure environments while ensuring seamless Audio-Visual operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients. The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune for automated device enrolment and policy enforcement. Beyond the cloud, you will possess a strong grasp of networking fundamentals, specifically VLANs, DNS, DHCP, and VPN configurations. Furthermore, it would be beneficial to have hands-on experience with VoIP and conferencing hardware, such as Yealink or Logitech systems. A working knowledge of PowerShell for task automation and experience with macOS/Jamf alongside Windows 10/11 will make you stand out. This is a fantastic opportunity to join a stable and professional consultancy team where your contributions directly impact client success. Working alongside senior leadership on infrastructure projects and cloud migrations, you will have the chance to deepen your technical skills in a supportive, forward-thinking environment. The Role: Administering M365 (Exchange, SharePoint, Teams) and managing Azure AD security, groups, and Conditional Access. Using Microsoft Intune for device deployment (MDM/MAM), application packaging, and maintaining hybrid environments. Configuring MS Teams Rooms (MTR) and Audio-Visual hardware (projectors, displays, microphones) for live and hybrid events. Resolving escalated 1st and 2nd line support tickets across Windows, Apple, and mobile platforms using industry-standard ITSM tools. Managing MFA and security baselines and ensuring endpoints are patched in line with GDPR and Cyber Essentials best practices. The Person: Strong experience in Microsoft 365 administration and Azure AD/Intune environments. A proven track record in 1st/2nd line IT support with a solid understanding of core networking (TCP/IP). Competent in Audio-Visual technologies and conferencing hardware; experience with Yealink equipment is a distinct advantage. Excellent interpersonal skills with the ability to document technical solutions clearly for both technical and non-technical users. Interested in learning PowerShell scripting and leading project-based work; relevant Microsoft certifications (e.g. MD-102, MS-102, or AZ-104) are highly desirable. Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

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