Reporting to: Partner in Property Office and Department: Southampton, Property Job Purpose:To provide support to the fee earners in the team and run a small caseload under supervision. Through internal and external client service, team work, initiative, communication and self-management act as an ambassador for the Department and firm at all times. The key responsibilities will include but will not be limited to those outlined below.Key responsibilities
Record time in accordance with the firm's time recording policy.
To prepare correspondence, documents and enclosures for despatch using the practice management system as applicable, at all times adhering to the laid down policies and procedures.
To prepare draft contract documentation, submit searches, prepare stamp duty documentation, assist fee earners with enquiries, deal with exchange and completion formalities.
To prepare financial statements for clients.
To administer files to include opening, closing, storage and retrieval in accordance with the laid down with department file management procedures.
To make appointments, arrange meetings, book rooms for clients.,
To undertake overflow secretarial work for other secretaries in the Department or elsewhere.
To maintain up to date knowledge through relevant publications and updates, and
undertake any specific training to improve or enhance skill base as requested.
To develop and improve internal knowledge management systems as appropriate to
increase productivity and improve client service.
To promote the vision of the firm and its values when dealing with clients.
To provide a high quality, professional service to clients and staff in person or on the phone by responding in a prompt, diplomatic and appropriate manner to their needs and/or requests.
To keep all current files 100% accurately up to date.
To support the business development activities of the Department.
To accurately maintain and update data in the practice management system relating to client and contact information and marketing activity and preferences.
To proactively assist as requested with Departmental marketing and networking events.
To communicate at all times in a clear, polite and calm manner to clients, work colleagues and others and respect their views and the contribution they make.
To ensure that standards of quality and the reputation of the firm are maintained at all times.
To support the effectiveness of the team by being positive and co-operative with all team members particularly the support staff.
To demonstrate commitment to the role, Department and Moore Barlow through excellent punctuality, timekeeping and attendance.
To demonstrate ability to time manage and prioritise workload to meet deadlines.
To take initiative for self-development and accept changes and new challenges required to meet individual and Departmental objectives.
To ensure the confidentiality of all Moore Barlow's information and clients' documentation.
To adhere to the HR policies and procedures
Experience
Up to date legal knowledge
No prior paralegal experience required
Awareness of the entire range of services that the firm can offer
Effective communication skills - verbal and written
Ability to effectively deal with clients and provide a high level of service
Ability and willingness to assist with networking and marketing
Team player
Be logical, organised and thorough
Knowledge of and competency in Information Technology
Moore Barlow Benefits 2021 Download to read our Benefits Package 2021