Business Analyst

About us

We are a growing general insurer who are looking for a Business Analyst to join the UK Business change team on a permanent basis.

We are currently working on a number of long and short term projects across the UK, there is a lot of opportunity to plan and facilitate smaller projects and to shadow seniors.

The role

The Business Analyst role is a key component of the UK Business Change team which supports the delivery of strategic projects within the change portfolio and initiating and implementing small change and process simplification and improvements, working with cross functional teams across the whole of the business and with third party system providers.

Key accountabilities

• Pro-actively investigate, analyse, challenge and define the detailed business processes and requirements to support the strategic and tactical goals of the organisation. This includes (a) defining and documenting requirements specifications and (b) supporting the delivery of these solutions by working with the business and IT teams to ensure the defined requirements of the business are met at all stages of the project lifecycle
• Attends and contributes to workshops, facilitates elements of the workshops as required
• Attends meetings representing the project and provides written actions/updates as required to the project working group
• Works with IT teams to ensure all interface/infrastructure details are captured and to help with clarification of requirements for functional and technical specifications
• Pose relevant questions to help identify the source of issues and ensure that solutions are suggested and raised that address these issues
• Working as part of the Change team, to support the full project lifecycle including; management information, testing, user acceptance to ensure that requirements are delivered as agreed
• Provides input into the project team documentation including; risk and issues logs, change logs and status reporting

Skills & experience

• Have competent IT skills with a good working knowledge of Microsoft Office Applications - Excel, Word, PowerPoint, knowledge of MS Visio would be useful but not essential
• The ability to document sometimes complex requirements in a clear and concise manner
• Be able to communicate clearly, translating complex requirements and solutions and turning these into easily used and easily understood information for use by colleagues and other stakeholders
• The ability to facilitate workshops/ meetings with cross functional teams and managers
• Being able to influence and get along easily with colleagues often with whom most contact will be by telephone, email or video conferencing