38 jobs found

Job Description Job Role: Management Consultant - Comms, Media, Technology - B2B Location: London Mobility: Up to 100% Career Level: Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO As a team: Our Communications, Media & Technology (CMT) Strategy & Consulting team partners with leading organisations across Telecoms, Media, Software, Platforms, and High-Tech industries. We help clients navigate complex, often ambiguous challenges by defining strategies, designing future-state processes, and delivering outcomes through the integration of data, technology, and change execution. From scaling new platforms and reinventing business models to simplifying operations, we drive measurable, long-lasting results. We work at the heart of industry and innovation - helping clients tackle their most complex challenges. We bring together global capabilities, functional knowledge, and ecosystem partnerships to accelerate change and help our clients lead in the digital age. Much of our work centres on B2B growth, B2B customer experience, and large-scale B2B transformation across sales, service, and operations. We're looking for experienced problem-solvers who combine deep industry expertise with the ability to bring clarity and structure to ambiguity, helping clients seamlessly move from strategy to execution. If you're ready to drive transformation and deliver impact at scale, we want to hear from you. What's in it for you? A dynamic career path at the forefront of industry transformation, supported by a high performing and inclusive team culture Opportunities to work on high-impact projects with global clients shaping complex B2B propositions, enterprise customer journeys, and large-scale B2B transformations across the Comms, Media, Software & Platforms, and/or High-Tech sectors Continuous learning through access to world class training, cutting edge technologies, and a global network of experts A collaborative environment that fosters innovation, embraces diverse thinking, and prioritises your personal and professional growth In this role you will: Solve high-impact business problems where the path forward isn't always clear, using structured approaches such as detailed process design, data-driven insights, and cost benefit analysis Collaborate with clients and internal teams to shape and deliver strategic initiatives that generate tangible business value Lead the design and execution of solutions - including scope definition, delivery models, and business cases - while collaborating across strategy, technology, and delivery functions to bring solutions to life Use structured problem-solving techniques such as interviews, workshops, data analysis, and research to uncover insights and guide key decisions Shape commercial propositions and contribute to business development, driving client growth conversations and go to market strategies Qualification Job qualifications We are looking for the following profiles and skills: We are seeking candidates with a strong problem solving mindset and hands on experience in Comms, Media, Software & Platforms, High Tech, or adjacent technology driven industries. You may come from consulting, internal strategy, transformation teams, or from an established platform provider within the relevant industry. You will bring strong experience within the Business-to-Business (B2B) customer segments, e.g. SMB, MNC, Enterprise, and an operational and transformational understanding of the B2B customer lifecycle value chain in at least one of the relevant industry sectors as part of your consulting skillset. You should bring expertise in the following areas: Value-Driven Delivery Proven ability to structure and solve complex business challenges through data-driven insights, process redesign, business casing, and technology solutions Experience designing future-state B2B processes, B2B customer journeys, and B2B transformation roadmaps, from vision to execution Expertise in driving and owning end to end B2B transformation initiatives, from strategic design to full delivery and implementation Client Engagement Ability to operate in ambiguous environments, bringing clarity, structure, and strategic alignment to drive stakeholder buy in Proven track record of working directly with senior stakeholders to understand complex problems, co create solutions, and drive cross functional change Experience delivering complex transformation initiatives in both waterfall and agile environments Coaching and growth Team management capabilities with experience mentoring and coaching junior team members, fostering collaboration, and building trusted client relationships A commercial mindset with comfort in shaping detailed business cases and guiding clients through the complexities of transformation Set yourself apart: Experience & interest in fast evolving areas such as Enterprise or SMB transformation, platform strategy, trust & safety, or scaled operations Experience in consulting or internal transformation/strategy teams within Comms & Media, Software & Platforms, or High Tech Demonstrated ability to own and drive complex challenges, providing clarity and delivering impactful, measurable solutions Familiarity with emerging technologies such as GenAI, Cloud, or Data Platforms, and an understanding of how they can create significant business value Relevant certifications (e.g., Agile, Cloud, Data, Architecture) or experience with modern delivery methodologies What's in it for you At Accenture in addition to a competitive base salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! You will have the opportunity to make a distinct impact to one of the most important segments in the global economy. Not only will you be working with like minded, passionate and innovative individuals across the team, but you will also learn new skills with continuous progression opportunities available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Locations: London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .

Principal Systems Engineering Consultant Department: Systems & Supportability Engineering Employment Type: Permanent - Full Time Location: Cambridge Description About Us Sagentia Defence, provides science and technology consultancy expertise to help solve the most complex challenges faced by mission critical defence programmes. Working as an independent and agnostic advisor, we are a trusted customer friend to the MOD with comprehensive defence experience: our defence sector experience spans over 60 years. Our defence practice works in partnership with national government bodies, international institutions and global prime contractors on developing and leveraging next generation technologies, enterprise transformation, feasibility analysis, system engineering, and programme delivery across S&T, Maritime, Air, Land, Joint, and defence digital projects Sagentia Defence has a track record of success, as a trusted partner to customers within highly regulated Government programmes. As a result, we are looking for a new Principal Systems Engineering Consultant within our Systems & Supportability Engineering (S&SE) team. As a Principal Consultant you will work closely with the Head of Systems Engineering, supporting the day to day management of the team, set Systems Engineering strategy and deliver multi disciplinary support to some of the most complex Government programmes. The S&SE team manage requirements at all stages of the Systems Engineering lifecycle, including elicitation of capability/user requirements, generation/management of system requirements, testing and acceptance. What we're looking for The right applicant for this role will be someone who has a Consultancy or Defence background, with the ability to work autonomously or within engineering and cross functional teams. As a Principal Systems Engineering Consultant you will be responsible for: Vision and Strategy: Assisting in setting the vision and strategy for the department in collaboration with the other capabilities. Ensuring that it is aligned with the wider Sagentia Defence vision and strategy. Team leadership: Motivating, coaching and managing the performance of team members. Leading team meetings to share knowledge, co ordinate activities, pursue opportunities and address issues. Technical Assurance: Working on projects, providing technical guidance and review to ensure project deliverables are of a high quality and meet customers' expectations. Capability Development: Developing and maintaining S&SE service offerings aligned to account demand signal and collaborating with other departments to ensure services are coherent across the business. Requirements Engineering and Management across all DLoDS System and System of Systems Architecture MBSE Integrated Logistics/Product Support Engineering Management Engineering Governance Business Development: Supporting Account Leads by writing technical approaches within bids and presenting to prospective customers. Collaborating with Account Leads to identify need for new capability across all our customers. Training and Development: Coaching people on the use of Systems Engineering and techniques. Staying at the forefront of the profession, we encourage career development through attendance to conferences, steering committees and tailored training and development as and when required. Skills, Knowledge and Expertise To be successful in this role you will need the following skills and experience: Experience of working on the left side or sharp point of the V model. Firm understanding of requirements management across all Defence Lines of Development, with experience across Operating Domains. Delivering Requirements Engineering, Integrated Logistical Support, MBSE, and Engineering Governance in a consultancy context. Experience of requirements management within the UK MOD (Frontline Commands or Delivery Agents), Knowledge of the UK acquisition framework (e.g. Business Cases, URD, SRD, CONEMP/CONUSE, ITEAP, etc.) Experience of DOORS/Dimensions RM software to support requirements management. Understanding of modern SE approaches like MBSE. Understanding of complex system of system projects and programmes, especially with respect to integration activities and SoS performance setting and acceptance. Capability Development of new tools and techniques. Providing technical guidance and reviews to ensure project deliverables are of a high quality and meet customers' expectations. Leading teams in a consultancy setting. Contributing and leading successful bids/technical proposals. Ideally be a member of INCOSE (ASEP OR CSEP) If you are interested in applying for this role, candidates must have: An existing right to live and work in the UK. Either hold a current SC clearance or be willing and eligible to undergo a Security Clearance check (SC level) upon starting their employment with the company. To gain SC clearance you will normally need at least 5 years' UK residency. Degree level qualification or relevant experience Significant experience as a Systems Engineer in MOD or defence related projects. Benefits At Sagentia Defence, we believe in rewarding our people and supporting their wellbeing. Alongside our competitive salaries we offer a comprehensive benefits package including, Company Profit Share Scheme, Generous Holiday Allowance, Employee Assistance Programme, 24 Hour access to GP and Mental Health support along with access to hundreds of high street discounts, private healthcare and more. As a consultancy our people are our biggest asset, and we aim to nurture and develop our staff to achieve their full potential.

We're hiring for an experienced Microsoft Business Central Functional Consultant. Ideally you will have experience in delivering Microsoft Dynamics 365 Business Central solutions to customers. The suitable candidate will work as a functional consultant understanding customer business requirements, converting these into Business Central solution options and clearly explaining to the customer how their requirement is mapped to a standard or customised solution. This function also interacts with our other functions for project delivery, quality assurance and business as usual support teams. TEKenable combines 20+ years of traditional software development with the very latest low code cloud platforms to deliver end to end digital transformation. We bring the full range of Microsoft & Salesforce technologies and best of breed Low Code platforms. We are an approved Salesforce partner as well as Gold Certified for Azure Cloud and Application Development and a Microsoft Solutions provider. Reasons to apply Industry Recognition: Work for an award winning company. TEKenable is a recognised Microsoft Business Applications Partner of the Year, a certified Great Place to work and included in the prestigious Deloitte Fast50 for the last four consecutive years. Global Reach: Join a global workforce with 200+ employees and operations in multiple countries, offering a broad perspective along with international experience. Remote Work Flexibility: Enjoy the freedom to work from anywhere in the UK or Ireland with this role, offering a great work life balance. Diverse Technology Exposure: Work with a wide range of technologies including Microsoft, Salesforce, and Low Code platforms, enhancing your technical skills and knowledge. Professional Growth: Gain certifications in Microsoft as part of your professional development. Opportunities to mentor junior team members and expand your expertise in solution architecture. Collaborative Environment: Be part of a supportive team that values excellent communication, customer engagement, and problem solving skills. Challenging Projects: Engage in diverse projects across various industry sectors, providing a stimulating and dynamic work environment. Comprehensive Benefits: Enjoy benefits like remote working, health insurance, flexible working hours & company trips. Responsibilities Implementation of Microsoft Dynamics 365 Business Central and its add on products configuration, support, training, and documentation Work with the team (Business central, Power Platform, SharePoint) with experienced colleagues Work closely with technical staff to define and document user requirements and solution specifications Ensure high standards of customer engagement and services are maintained Expected to complete work related training and learning with the goal of obtaining relevant Microsoft Certifications Strong Dynamics 365 Business Central implementation experience. Experienced in the change management process and coordinating with technical resources to create solution design documents. Strong Interpersonal skills with ability to support and communicate with users on all levels Excellent English, written and Oral Excellent problem solving skills with strong analytical skills Ability to work on own initiative and be self motivated Ability to work effectively as a member of a team A strong desire and ability to learn new platforms and technologies Relevant third level qualification in Business or IT (advantageous but not essential) Relevant functional and technical accreditations highly desirable. Microsoft Technologies; Microsoft Dynamics 365 Platform, Power Platform, Azure / Cloud concepts knowledge Strong Dynamics 365 Business Central (Navision, NAV etc.) implementation experience (essential) Experienced in the change management process and coordinating with technical resources to create solution design documents Strong Interpersonal skills with ability to support and communicate with users on all levels Excellent English, written and Oral Excellent problem solving skills with strong analytical skills Ability to work on own initiative and be self motivated Ability to work effectively as a member of a team A strong desire and ability to learn new platforms and technologies Education Relevant third level qualification in Business or IT advantageous but not essential Relevant functional and technical accreditations highly desirable TEKenable's culture is built upon the values of resilience, heartfelt service, always striving and insatiable curiosity. You can learn more about our values at Candidates applying for this role need to be able to demonstrate how they have applied these values in other roles and how they'll contribute to them, should they be successful. At TEKenable we foster a culture of diversity and inclusion as we pride ourselves on being a company represented by people of all different backgrounds and orientations. We are committed to providing equal employment opportunities regardless of gender, disability, sexual orientation, generation, ethnicity, religion, family or parental status, neurodiversity or belief. Hiring Process Once you are successfully selected for interview a dedicated talent acquisition manager will reach out and arrange a short pre screening call. We want to learn more about you and the experience you can bring to the position. The interview process will have 2-3 stages and we will work around your availability. You will the opportunity to talk with our recruitment team at various points throughout the process. All interview stages will be conducted remotely via video calls and arranged at a time that fits with your schedule. We will close the position once the role is filled. Sustainability- Experience the flexibility to work remotely in either the UK or Ireland arrangement, avoiding the stress of being stuck in car jams, saving valuable commute time to an office, while actively contributing to a lower carbon footprint and the fight against climate change. Equipment- We'll set you up with a laptop and any other equipment you might need to get the job done. Flexible working hours- Once pre approved by line management, employees can benefit from flexibility around core business hours Monday to Friday. Health Insurance- We offer a comprehensive health insurance stipend to ensure your well being and peace of mind. Pension Scheme- A supportive employee pension scheme is offered to help you build a secure and comfortable future. Company trips- We're a social group and often get together for activities.

Role Principal Consultant/SuccessFactors Employee Central (EC) Implementation consultant Technology SAP SuccessFactors Employee Central and Time Management Location London, UK Job Description In the role of a Principal Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in house capability building. You will have the opportunity to shape value adding consulting solutions that enable our clients to meet the changing needs of the global landscape. The SuccessFactors Employee Central Implementation Lead will be responsible for driving end to end implementation and rollout of SAP SuccessFactors Employee Central. This role involves leading functional design, managing client workshops, coordinating with technical teams, ensuring solution quality, and acting as the primary point of contact for stakeholders throughout the project lifecycle. The ideal candidate will have deep expertise in SAP SuccessFactors EC, strong leadership abilities, and hands on experience delivering global or multi country deployments. Requirements Minimum 2-3 full cycle EC and TM implementations experience. Experience in global template design and multi country rollouts (preferred). SAP SuccessFactors EC and TM certification (mandatory). This role required travel to Manchester, UK. Key Responsibilities Implementation & Solution Design Lead end to end implementation of SAP SuccessFactors Employee Central (core modules such as Foundation Objects, Position Management, Workflows, Business Rules, and Data Models). Conduct blueprint and design workshops with business stakeholders to define functional requirements. Translate business requirements into high quality solution design documents and configuration. Oversee data migration activities including templates, validation rules, and transformation logic. Serve as the primary functional lead for EC across global and regional project teams. Coordinate cross functional integration with modules such as Recruitment, Onboarding, PMGM, Compensation, and Payroll. Collaborate with HR, IT, and business teams to ensure alignment with organizational objectives. Manage stakeholder expectations and deliver clear, timely communication. Facilitate UAT cycles, training sessions, and change management activities. Personal High analytical skills. A high degree of initiative and flexibility. High customer orientation. High quality awareness. Excellent verbal and written communication skills. About Infosys Infosys is a global leader in next generation digital services and consulting, enabling clients in 56 countries to navigate their digital transformation. With over three decades of experience, we empower enterprises with AI powered solutions and agile digital delivery. Equal Opportunity All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Job Description Job Description Security Consultant - H&PS Location Flexible: Newcastle, Edinburgh, Glasgow, London Career Level: Consultant Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team We are one of the world's leading providers of data engineering. You'll work on innovative projects with colleagues to drive collaboration from strategy through to implementation. You will be using the latest technologies with clients to help them get to the next level. Do you want to work in an environment where you will be part of a thriving team working on the most complex security challenges in the UK health, public sector, Defence and Central Government. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. Qualification In our team you will learn: How to identify and deploy innovative security solutions to real world problems, across a variety of industries How to work with both clients and internal stakeholders, across a wide range of disciplines, providing expert input and influencing design of large and complex IT solutions How to apply a range of risk methodologies, advising both internal and external stakeholders on risk mitigations. How to work with a wide range of security technologies, including new and emerging technologies Get to work with leading technologies, experts, and industry leaders As a Security Consultant, you will: Design security architectures for a range of IT solutions, including large digital transformational programmes Provide advisory to wider complex transformation programmes that shape the future of the UK Advise clients on regulatory compliance (e.g., ISO 27001, NIST, GDPR, PCI-DSS) Communicate to a wide range of stakeholders on secure design solutions and IT risk mitigation strategies Solve challenging security problems via research and innovation Identify security vulnerabilities in system architectures and articulate these via risk terminology We are looking for experience in the following skills: Passion for improving the UK public sector security posture Strong understanding of cybersecurity principles and risk management Experience applying security technologies to architectures and solution designs, such as Privilege Access Management, SSO, IDAM, Network security and encryption Understanding of IT infrastructure, technical concepts, and design methodologies Understand threat modelling and development of reference architecture Ability to learn and adapt quickly; preferred hands on experience in Network and/or Cloud security Ideally hold SABSA/CISSP or similar certification Preferred current Government Security Clearance (SC, DV etc.) or ability to gain clearance What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture reserves the right to close the role should a suitable applicant be found. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .

Principal Systems Engineering Consultant Department: Systems & Supportability Engineering Employment Type: Permanent - Full Time Location: Bristol Description About Us Sagentia Defence, provides science and technology consultancy expertise to help solve the most complex challenges faced by mission critical defence programmes. Working as an independent and agnostic advisor, we are a trusted customer friend to the MOD with comprehensive defence experience: our defence sector experience spans over 60 years. Our defence practice works in partnership with national government bodies, international institutions and global prime contractors on developing and leveraging next generation technologies, enterprise transformation, feasibility analysis, system engineering, and programme delivery across S&T, Maritime, Air, Land, Joint, and defence digital projects. Sagentia Defence has a track record of success, as a trusted partner to customers within highly regulated Government programmes. As a result, we are looking for a new Principal Systems Engineering Consultant within our Systems & Supportability Engineering (S&SE) team. As a Principal Consultant you will work closely with the Head of Systems Engineering, supporting the day to day management of the team, setting Systems Engineering strategy and delivering multi disciplinary support to some of the most complex Government programmes. The S&SE team manage requirements at all stages of the Systems Engineering lifecycle, including elicitation of capability/user requirements, generation/management of system requirements, testing and acceptance. What we're looking for The right applicant for this role will be someone who has a Consultancy or Defence background, with the ability to work autonomously or within engineering and cross functional teams. As a Principal Systems Engineering Consultant you will be responsible for: Vision and Strategy: Assisting in setting the vision and strategy for the department in collaboration with the other capabilities. Ensuring that it is aligned with the wider Sagentia Defence vision and strategy. Team leadership: Motivating, coaching and managing the performance of team members. Leading team meetings to share knowledge, co ordinate activities, pursue opportunities and address issues. Technical Assurance: Working on projects, providing technical guidance and review to ensure project deliverables are of a high quality and meet customers' expectations. Capability Development: Developing and maintaining S&SE service offerings aligned to account demand signal and collaborating with other departments to ensure services are coherent across the business. Requirements Engineering and Management across all DLoDS System and System of Systems Architecture MBSE Integrated Logistics/Product Support Engineering Management Engineering Governance Business Development: Supporting Account Leads by writing technical approaches within bids and presenting to prospective customers. Collaborating with Account Leads to identify need for new capability across all our customers. Training and Development: Coaching people on the use of Systems Engineering and techniques. Staying at the forefront of the profession, we encourage career development through attendance to conferences, steering committees and tailored training and development as and when required. Skills, Knowledge and Expertise To be successful in this role you will need the following skills and experience: Experience of working on the left side or sharp point of the V model. Firm understanding of requirements management across all Defence Lines of Development, with experience across Operating Domains. Delivering Requirements Engineering, Integrated Logistical Support, MBSE, and Engineering Governance in a consultancy context. Experience of requirements management within the UK MOD (Frontline Commands or Delivery Agents), Knowledge of the UK acquisition framework (e.g. Business Cases, URD, SRD, CONEMP/CONUSE, ITEAP, etc.). Experience of DOORS/Dimensions RM software to support requirements management. Understanding of modern SE approaches like MBSE. Understanding of complex system of system projects and programmes, especially with respect to integration activities and SoS performance setting and acceptance. Capability Development of new tools and techniques. Providing technical guidance and reviews to ensure project deliverables are of a high quality and meet customers' expectations. Leading teams in a consultancy setting. Contributing and leading successful bids/technical proposals. Ideally be a member of INCOSE (ASEP OR CSEP). If you are interested in applying for this role, candidates must have: An existing right to live and work in the UK. Either hold a current SC clearance or be willing and eligible to undergo a Security Clearance check (SC level) upon starting their employment with the company. To gain SC clearance you will normally need at least 5 years' UK residency. Degree level qualification or relevant experience. Significant experience as a Systems Engineer in MOD or defence related projects. Benefits At Sagentia Defence, we believe in rewarding our people and supporting their wellbeing. Alongside our competitive salaries we offer a comprehensive benefits package including Company Profit Share Scheme, Generous Holiday Allowance, Employee Assistance Programme, 24 Hour access to GP and Mental Health support along with access to hundreds of high street discounts, private healthcare and more. As a consultancy our people are our biggest asset, and we aim to nurture and develop our staff to achieve their full potential.

Location: UK-wide Business Area: Chargeable Salary Details: Up to £80,000 plus consultative bonus when targets are met We are seeking an experienced AI Pre Sales Consultant to support our growing portfolio of Artificial Intelligence opportunities across Microsoft 365, including Microsoft 365 Copilot, and complementary modern workplace technologies. This role is ideal for a consultant with strong pre sales experience within a Managed Service Provider (MSP) and a deep understanding of the Microsoft 365 ecosystem. The successful candidate will play a pivotal role in shaping client conversations, designing AI driven solutions, and supporting the end to end pre sales lifecycle- from initial discovery through to scoping and handover to delivery teams. "agreat place to work, a great place to be a customer" Key Responsibilities: Solution Design Develop solution architectures and high level designs for Copilot, Microsoft 365, and adjacent AI technologies. Translate business requirements into feasible, secure, and compliant AI enabled solutions. Collaborate with technical architects and delivery teams to ensure proposed solutions are viable and deliverable. Pre Sales Engagement Lead technical pre sales activities for AI and Microsoft 365 Copilot opportunities. Conduct discovery sessions to understand client challenges, business processes, and AI readiness. Present tailored demonstrations of Copilot, Microsoft 365, and AI capabilities aligned to client outcomes. Support bid responses, proposals, and SoW creation with clear technical scoping and value articulation Advisory & Thought Leadership Advise clients on AI adoption, governance, licensing, data readiness, and change management considerations. Stay current with Microsoft's AI roadmap and communicate emerging capabilities to clients and internal teams. Contribute to internal knowledge sharing, playbooks, and accelerators for AI pre sales and delivery. Collaboration & Internal Enablement Work closely with sales teams to qualify opportunities and craft compelling narratives. Partner with marketing to develop case studies, presentations, and thought leadership content. Support practice development by feeding back common customer challenges and market trends. Key Skills and Experience: Essential: Proven pre sales consulting experience within an MSP or cloud services organisation. Strong knowledge of Microsoft 365, including security, compliance, collaboration, and productivity services. Understanding of Microsoft 365 Copilot and Microsoft's AI platform. Excellent communication and presentation skills, able to engage both technical and non technical audiences. Ability to shape customer requirements into structured solutions and clear documentation. Familiarity with AI readiness topics such as information architecture, data governance, and adoption frameworks. Desirable: Certification in Microsoft 365, Azure, or AI technologies (e.g., MS 900, AI 102, AZ 900). Experience running workshops, demos, and PoCs for Microsoft solutions. Understanding of licensing models across Microsoft 365, Copilot, and Azure AI. Experience with modern workplace transformation, automation, or business change programmes. What's in it for You?: Up to £80,000 per annum depending on experience, plus a consultative bonus when targeted achievements are met. Your Benefits at Chess: Private healthcare (free after 1 year) Eye tests, flu jabs, and on site health checks Mental health support from trained First Aiders A Wellbeing Day after 1 year Hybrid working support with a home office allowance Buy or sell up to 5 holidays twice a year Perkbox discounts on shopping, travel, fitness, and more Points based rewards from year 2 Charity donation matching (up to £100) Recognition platform to celebrate your wins EE SIM offers for you and your family Learn 2 Earn scheme to boost your salary Team socials and celebrations Bespoke onboarding and leadership training Dedicated Culture Team to support you Working Hours and Location: A standard week is 37 Monday to Friday Flexible, hybrid position with a home first working policy. Allowing you to enjoy the flexibility of working from home whilst also having the option to work from one of our many local hubs spread throughout the UK. Ad hoc travel to offices within the group and other locations may be required on occasion. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in 'The 100 Best Companies to Work for' list 2018, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you. We believe that "if you're not growing, we're not growing." Application Form Name Email Address Pronouns Country of residence CV upload Salary Expectations Open to Travel How did you hear about this job? If you found this job through a referral, please state who referred you Your LinkedIn Profile Notice Period Consent for storing submitted data Yes, I give permission to store and process my data in line with Chess' privacy policy (visit our privacy page for more information)

A leading technology consultancy is looking for Senior Security & Technology Consultants based in Warton, UK. You will play a vital role in secure defence programmes, overseeing aspects of security architecture, operations, and assurance within regulated environments. Successful candidates must hold valid MOD DV clearance and have a strong background in security disciplines like risk assessments and vulnerability management. The engagement type is contractual, requiring full-time on-site presence.

Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.