Have you had a career break of 12+ months? Do you have 5+ years of commercial experience, including hands-on experience in Data, Analytics, or related technology roles? Are you ready to re-join the workforce with structured training, support and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and the opportunities to join our Data & Analytics Practice . Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 550 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. You'll be joining FDM as a Consultant within our Data and Analytics Practice, where you will be delivering large-scale projects for our clients across a wide range of sectors and specialist areas. Depending on your background and experience, you could take on the role of: BI Developer Data Engineer Data Scientist Machine learning Engineer Robotic Process Automation Consultant Whatever your experience, we can help you progress from where you left off, whether at mid, senior or lead consultant level. Within the FDM Skills Lab you'll receive upskilling in: Business intelligence and advanced analytics Diverse data modelling, engineering and warehousing Automation and machine learning Modern data platforms and tools used to forecast, analyse and unlock business value This structured learning is designed to complement your prior experience, helping you gain momentum and confidence while staying aligned with the current market. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 12+ months At least 5 years of prior commercial industry experience, ideally within data analytics, technology or a related field A strong aptitude and interest in business and technology as well as data driven problem solving Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Apr 24, 2026
Full time
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience, including hands-on experience in Data, Analytics, or related technology roles? Are you ready to re-join the workforce with structured training, support and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and the opportunities to join our Data & Analytics Practice . Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 550 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. You'll be joining FDM as a Consultant within our Data and Analytics Practice, where you will be delivering large-scale projects for our clients across a wide range of sectors and specialist areas. Depending on your background and experience, you could take on the role of: BI Developer Data Engineer Data Scientist Machine learning Engineer Robotic Process Automation Consultant Whatever your experience, we can help you progress from where you left off, whether at mid, senior or lead consultant level. Within the FDM Skills Lab you'll receive upskilling in: Business intelligence and advanced analytics Diverse data modelling, engineering and warehousing Automation and machine learning Modern data platforms and tools used to forecast, analyse and unlock business value This structured learning is designed to complement your prior experience, helping you gain momentum and confidence while staying aligned with the current market. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 12+ months At least 5 years of prior commercial industry experience, ideally within data analytics, technology or a related field A strong aptitude and interest in business and technology as well as data driven problem solving Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Salesforce Functional Consultant Rate - £700-£740 per day (Inside IR35, total to umbrella) Duration - 6 months initial (very likely to extend) Location - Midlands / Birmingham (2 day per week onsite) Overview: We're working with a well-established organisation undergoing a major Customer Experience transformation programme. They're implementing a brand-new CRM ecosystem built on Salesforce. This is not a pure architecture role, instead it's a blended Architect / Functional Consultant position, focused on supporting delivery teams, advising on solutions and helping guide ongoing development and decision-making. The Role: You'll sit within an agile delivery environment, acting as the bridge between architecture, functional design and engineering teams. Provide ongoing solution guidance across Salesforce and SAP integrations Act as the subject matter expert for Salesforce across the programme Support developers with ad hoc design decisions and problem solving Ensure alignment with the existing architecture (already defined) Contribute to solutioning and optimisation rather than greenfield design Engage with stakeholders across technology and business teams This role is less about defining architecture from scratch and more about hands-on consultancy, refinement and delivery support. Skills & Experience: We're looking for someone who can operate across both architecture and functional domains: Strong experience across Salesforce Clouds: Service Cloud Sales Cloud Marketing Cloud Experience Cloud Proven experience as either: A Salesforce Architect who has moved into functional delivery, OR A Senior Functional Consultant with strong architectural understanding Experience integrating Salesforce with SAP or similar enterprise back-end systems Comfortable working in agile, build-phase environments Strong stakeholder engagement and problem-solving mindset Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Apr 23, 2026
Contractor
Salesforce Functional Consultant Rate - £700-£740 per day (Inside IR35, total to umbrella) Duration - 6 months initial (very likely to extend) Location - Midlands / Birmingham (2 day per week onsite) Overview: We're working with a well-established organisation undergoing a major Customer Experience transformation programme. They're implementing a brand-new CRM ecosystem built on Salesforce. This is not a pure architecture role, instead it's a blended Architect / Functional Consultant position, focused on supporting delivery teams, advising on solutions and helping guide ongoing development and decision-making. The Role: You'll sit within an agile delivery environment, acting as the bridge between architecture, functional design and engineering teams. Provide ongoing solution guidance across Salesforce and SAP integrations Act as the subject matter expert for Salesforce across the programme Support developers with ad hoc design decisions and problem solving Ensure alignment with the existing architecture (already defined) Contribute to solutioning and optimisation rather than greenfield design Engage with stakeholders across technology and business teams This role is less about defining architecture from scratch and more about hands-on consultancy, refinement and delivery support. Skills & Experience: We're looking for someone who can operate across both architecture and functional domains: Strong experience across Salesforce Clouds: Service Cloud Sales Cloud Marketing Cloud Experience Cloud Proven experience as either: A Salesforce Architect who has moved into functional delivery, OR A Senior Functional Consultant with strong architectural understanding Experience integrating Salesforce with SAP or similar enterprise back-end systems Comfortable working in agile, build-phase environments Strong stakeholder engagement and problem-solving mindset Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
Apr 18, 2026
Full time
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world The role will require the candidate to be responsible for: Owning and running business development processes for Sports Rights Holders acquiring Salesforce Scoping and pricing custom Salesforce solutions Building and maintaining senior Client relationships Overseeing custom CRM implementations in a client facing role Conducting discovery sessions with clients and stakeholders to for gathering business requirements Able to engage and impress at client Chief Executive level, a Lead Salesforce Consultant will possess a blend of the following skills: Essential Skills: Expertise in at least one of the following: Salesforce Sales Cloud or Salesforce Service Cloud Experience scoping and involvement in selling SAAS / Consulting projects Experience designing solutions for CRM to enable Sales or Service teams Experience working on and leading CRM implementation projects Ability to lead as well as manage teams Comfortable being hands on and managing key client accounts Experience working across accounts with sizeable budget and multiple markets Desirable Skills: Ideally experience in sports (not a prerequisite) Great self-starting attitude keen to join an entrepreneurial organisation where every working day is different Track record of delivering complex change-orientated projects in a fast moving, customer-orientated agency, or business Comfortable building strong working relationships, both within the business and with clients, and a keenness to maintain and develop these relationships Ability to work at pace and retain a keen attention to detail A willingness to travel We have a list of flexible benefits that we offer; as a taste: Hybrid working: we'd love for you to come into our office at least 2-3 days a week, especially during your onboarding Performance planning: potential to have a salary increase every 6 months and progress your career Discretionary company bonus Tickets to sporting events Renowned Team Days and events (this June, we went to Spain) Lunch on a Wednesday, breakfast and continuous supply of snacks Private healthcare schemes Cycle to work scheme Learning and Development opportunities, including certification in certain areas Though these are the basics written down, we will principally be recruiting for energy, values and commitment - both to Two Circles and to your career. Our recruitment process will be honest & thorough, and so will our roles. In return, we can offer honesty, integrity, and the chance to progress in the organisation as quickly as you develop within it. Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apr 16, 2026
Full time
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world The role will require the candidate to be responsible for: Owning and running business development processes for Sports Rights Holders acquiring Salesforce Scoping and pricing custom Salesforce solutions Building and maintaining senior Client relationships Overseeing custom CRM implementations in a client facing role Conducting discovery sessions with clients and stakeholders to for gathering business requirements Able to engage and impress at client Chief Executive level, a Lead Salesforce Consultant will possess a blend of the following skills: Essential Skills: Expertise in at least one of the following: Salesforce Sales Cloud or Salesforce Service Cloud Experience scoping and involvement in selling SAAS / Consulting projects Experience designing solutions for CRM to enable Sales or Service teams Experience working on and leading CRM implementation projects Ability to lead as well as manage teams Comfortable being hands on and managing key client accounts Experience working across accounts with sizeable budget and multiple markets Desirable Skills: Ideally experience in sports (not a prerequisite) Great self-starting attitude keen to join an entrepreneurial organisation where every working day is different Track record of delivering complex change-orientated projects in a fast moving, customer-orientated agency, or business Comfortable building strong working relationships, both within the business and with clients, and a keenness to maintain and develop these relationships Ability to work at pace and retain a keen attention to detail A willingness to travel We have a list of flexible benefits that we offer; as a taste: Hybrid working: we'd love for you to come into our office at least 2-3 days a week, especially during your onboarding Performance planning: potential to have a salary increase every 6 months and progress your career Discretionary company bonus Tickets to sporting events Renowned Team Days and events (this June, we went to Spain) Lunch on a Wednesday, breakfast and continuous supply of snacks Private healthcare schemes Cycle to work scheme Learning and Development opportunities, including certification in certain areas Though these are the basics written down, we will principally be recruiting for energy, values and commitment - both to Two Circles and to your career. Our recruitment process will be honest & thorough, and so will our roles. In return, we can offer honesty, integrity, and the chance to progress in the organisation as quickly as you develop within it. Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
# Senior Salesforce Administrator (Belfast)Belfast, Northern IrelandWork Type:Full Time We're currently recruiting for a Senior Salesforce Administrator to join our team! We are seeking an experienced Senior Salesforce Administrator to play a pivotal role in the design, implementation, and ongoing optimisation of Salesforce across TFP Systems. This is a hands-on, senior role where you will work closely with internal stakeholders and our Salesforce implementation partner during the initial transformation phase, before taking longterm ownership of the platform.You will be responsible for ensuring Salesforce is configured to meet real business needs, driving adoption across departments, and helping TFP Systems unlock value from Sales Cloud, Service Cloud, Agentforce, and Data Cloud. Company Purpose TeamFeePay is a software platform for grassroots football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service support clubs with our 5-Pillar Club Development approach.1. Finance2. People3. Governance4. Facilities & Equipment5. Football Employee Benefits • A collaborative and supportive culture and working environment• Competitive salary and bonus• Vitality healthcare• Standard pension and holidays• Professional development opportunities. Key Responsibilities Salesforce Platform Ownership• Own the day-to-day administration and configuration of Salesforce• Act as the internal Salesforce subject-matter expert• Take ownership of the Salesforce foundation once delivered by the implementation partner. Solution Design & Build • Design and build scalable solutions primarily across Sales Cloud, with exposure to Service Cloud, Agentforce, and Data Cloud• Build and maintain complex Flows to automate business processes• Configure objects, fields, validation rules, page layouts, permissions, and security model• Support the configuration and optimisation of Service Cloud, including case management, queues, and service processes (where applicable). Stakeholder & Partner Collaboration • Work closely with business stakeholders to gather requirements and translate them into Salesforce solutions• Liaise with 3rd-party Salesforce partners, ensuring quality delivery and effective knowledge transfer• Challenge requirements where appropriate to ensure solutions are scalable and aligned with Salesforce best practice. Adoption, Enablement & Training • Drive Salesforce adoption across sales, service, and operational teams• Create and deliver user training, documentation, and release communications• Provide ongoing support and continuous improvement of the platform. Data & AI Enablement • Support the use of Data Cloud to improve reporting, segmentation, and insights• Work with Agentforce and AI-driven capabilities to enhance productivity and decision-making• Maintain data quality, consistency, and governance across Salesforce. Experience & Qualifications Essential • Proven experience as a Salesforce Administrator in a complex, multi-stakeholder environment• Strong hands-on experience configuring Sales Cloud• Advanced experience building Flows and automating business processes• Excellent business-facing skills with the ability to gather and translate requirements• Strong understanding of Salesforce security, permissions, and data model• Salesforce Administrator Certification (ADM-201) Desirable • Experience or strong understanding of Agentforce and AI capabilities within Salesforce • Exposure to Data Cloud or large-scale data integrations• Experience working alongside Salesforce implementation partners• Experience with Service Cloud, including case management, queues, and omni-channel• Additional Salesforce certifications (Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, etc.)
Apr 13, 2026
Full time
# Senior Salesforce Administrator (Belfast)Belfast, Northern IrelandWork Type:Full Time We're currently recruiting for a Senior Salesforce Administrator to join our team! We are seeking an experienced Senior Salesforce Administrator to play a pivotal role in the design, implementation, and ongoing optimisation of Salesforce across TFP Systems. This is a hands-on, senior role where you will work closely with internal stakeholders and our Salesforce implementation partner during the initial transformation phase, before taking longterm ownership of the platform.You will be responsible for ensuring Salesforce is configured to meet real business needs, driving adoption across departments, and helping TFP Systems unlock value from Sales Cloud, Service Cloud, Agentforce, and Data Cloud. Company Purpose TeamFeePay is a software platform for grassroots football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service support clubs with our 5-Pillar Club Development approach.1. Finance2. People3. Governance4. Facilities & Equipment5. Football Employee Benefits • A collaborative and supportive culture and working environment• Competitive salary and bonus• Vitality healthcare• Standard pension and holidays• Professional development opportunities. Key Responsibilities Salesforce Platform Ownership• Own the day-to-day administration and configuration of Salesforce• Act as the internal Salesforce subject-matter expert• Take ownership of the Salesforce foundation once delivered by the implementation partner. Solution Design & Build • Design and build scalable solutions primarily across Sales Cloud, with exposure to Service Cloud, Agentforce, and Data Cloud• Build and maintain complex Flows to automate business processes• Configure objects, fields, validation rules, page layouts, permissions, and security model• Support the configuration and optimisation of Service Cloud, including case management, queues, and service processes (where applicable). Stakeholder & Partner Collaboration • Work closely with business stakeholders to gather requirements and translate them into Salesforce solutions• Liaise with 3rd-party Salesforce partners, ensuring quality delivery and effective knowledge transfer• Challenge requirements where appropriate to ensure solutions are scalable and aligned with Salesforce best practice. Adoption, Enablement & Training • Drive Salesforce adoption across sales, service, and operational teams• Create and deliver user training, documentation, and release communications• Provide ongoing support and continuous improvement of the platform. Data & AI Enablement • Support the use of Data Cloud to improve reporting, segmentation, and insights• Work with Agentforce and AI-driven capabilities to enhance productivity and decision-making• Maintain data quality, consistency, and governance across Salesforce. Experience & Qualifications Essential • Proven experience as a Salesforce Administrator in a complex, multi-stakeholder environment• Strong hands-on experience configuring Sales Cloud• Advanced experience building Flows and automating business processes• Excellent business-facing skills with the ability to gather and translate requirements• Strong understanding of Salesforce security, permissions, and data model• Salesforce Administrator Certification (ADM-201) Desirable • Experience or strong understanding of Agentforce and AI capabilities within Salesforce • Exposure to Data Cloud or large-scale data integrations• Experience working alongside Salesforce implementation partners• Experience with Service Cloud, including case management, queues, and omni-channel• Additional Salesforce certifications (Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, etc.)
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
Apr 08, 2026
Full time
As an Enterprise Account Director, you will drive the growth of Opus 2 solutions within the world's leading law firms. You will build and expand strategic relationships within a portfolio of large law firms, identifying high-value opportunities and leading enterprise sales cycles from discovery through to close. This includes expanding existing Opus 2 subscriptions into new case teams, introducing the platform into additional offices where it may already be used in another geography (for example expanding from US offices into the UK or EMEA office). The majority of opportunities in this role come from identifying new case teams, use cases, or offices within large law firms and expanding Opus 2's footprint through strategic account development, including introducing new capabilities such as AI into existing client workflows. In some cases, the role may also involve developing opportunities with firms that are not yet Opus 2 customers, although the primary focus is expanding Opus 2's footprint within existing strategic accounts. This role requires a highly proactive enterprise seller who can independently create and progress opportunities and who can take full ownership of progressing deals from initial engagement through to close. Successful candidates operate with autonomy and pace while managing complex, multi-stakeholder enterprise sales cycles. Enterprise Account Directors manage the full deal lifecycle while working closely with internal teams across Solutions Consulting, Customer Success, Marketing, Product, and Hearings. What you'll be doing Build trusted relationships with partners, heads of disputes, litigation support teams, and innovation leaders within target firms. Develop and execute strategic account plans for a portfolio of top-tier law firms, identifying priority practices, stakeholders, and opportunities for expansion. Analyse firm strategy, practice priorities, and market positioning to identify where Opus 2 can deliver the most strategic value. Identify and create new opportunities through proactive outreach, relationship development, and internal referrals. Lead consultative enterprise sales cycles from discovery through to close. Clearly articulate the commercial value of Opus 2 solutions and position them effectively within each client's workflow and strategic priorities. Translate discovery insights and client discussions into clear commercial proposals that anchor Opus 2's value to the client's objectives and case needs. Maintain deal momentum by defining clear next steps, managing stakeholders, and progressing opportunities at pace. Achieve defined sales targets and quota on a monthly, quarterly, and annual basis. Collaborate closely with Solutions Consultants, Customer Success, Marketing, and Hearings teams to develop and progress opportunities. Maintain disciplined pipeline management and forecasting accuracy within Salesforce. Contribute insights from client conversations to inform product development, marketing initiatives, and sales strategy. Represent Opus 2 at client meetings, industry events, and marketing initiatives. What we're looking for in you We are looking for a highly driven enterprise seller who thrives in complex, relationship-driven sales environments. The ideal candidate demonstrates strong ownership, strategic thinking, and the ability to independently create and drive opportunities within large law firms through a multi-threaded stakeholder approach. Proven experience selling technology solutions into large law firms. Experience navigating complex organisations with multiple stakeholders and enterprise sales cycles. A consistent track record of meeting or exceeding enterprise sales targets. Strong pipeline discipline and forecasting accuracy. Executive presence and excellent written and verbal communication skills. Ability to communicate effectively with senior stakeholders including partners, practice leaders, and operational leaders. Strong understanding of enterprise sales methodology and consultative sales processes. Core Competencies Ownership and accountability - takes full responsibility for opportunities and drives them forward without constant direction. Strategic thinking - able to analyse firm strategy, practice priorities, and market positioning to identify high-value opportunities and align Opus 2 solutions accordingly. Pipeline creation - comfortable generating new opportunities through proactive outreach and stakeholder engagement. Commercial judgement - able to position value clearly, develop commercially sound proposals, and negotiate effectively within enterprise sales cycles. Attention to detail - maintains disciplined pipeline management and reliable forecasting. Communication - able to craft clear, persuasive messaging and communicate effectively with senior stakeholders. Internal collaboration - works effectively across sales, solutions consulting, marketing, and customer success teams. Personal Attributes Highly proactive and self-directed. Strong intellectual curiosity and problem-solving ability. Comfortable operating in fast-paced, evolving environments. Strong organisational skills and attention to detail. Professional credibility with senior legal stakeholders. What Success Looks Like Success in this role means building strong relationships within target firms, expanding adoption of Opus 2 across additional case teams and offices, and developing a pipeline of high-value opportunities that progress through the enterprise sales cycle. Enterprise Account Directors operate with autonomy, create opportunities through strategic account planning and proactive outreach, and consistently drive deals forward with pace and discipline. Working for Opus 2 Opus 2 is a global leader in legal software and services, trusted partner of the world's leading legal teams. All our achievements are underpinned by our unique culture where our people are our most valuable asset. Working at Opus 2, you'll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Health Insurance. Loyalty Share Scheme. Enhanced Maternity and Paternity. Employee Assistance Programme. Electric Vehicle Salary Sacrifice. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of leave to volunteer for charity or dependent cover.
A sports and entertainment marketing firm based in Greater London is looking for a Lead Salesforce Consultant. This role involves owning business development for Sports Rights Holders, scoping Salesforce solutions, and maintaining senior client relationships. Candidates should have deep Salesforce expertise and experience in CRM implementations. The firm offers hybrid working, performance planning, and a range of flexible benefits including access to sporting events and private healthcare.
Apr 07, 2026
Full time
A sports and entertainment marketing firm based in Greater London is looking for a Lead Salesforce Consultant. This role involves owning business development for Sports Rights Holders, scoping Salesforce solutions, and maintaining senior client relationships. Candidates should have deep Salesforce expertise and experience in CRM implementations. The firm offers hybrid working, performance planning, and a range of flexible benefits including access to sporting events and private healthcare.
Business Development Lead - Water Sector Location: Hybrid (Cannock / London) UK-wide Salary: Competitive + Car Allowance + Bonus + Pension The Role: A leading environmental services provider is recruiting a Business Development Lead to drive growth across the UK Municipal Water market. This role focusses on winning new contracts, developing strategic solutions, and building senior customer relationships that support long-term ecological transformation. What you'll do: Build and manage a strong new business pipeline across the water sector. Lead tenders, bids and proposal development to secure profitable contracts. Develop value-led solutions in collaboration with Technical, Operational, Commercial and Finance teams. Grow key accounts and identify cross-selling opportunities. Maintain accurate pipeline activity using Salesforce CRM. Provide market insights and customer intelligence to senior leadership. Manage contract discussions and processes of contracts spanning multiple years and of £50 million plus in value Working on winning utilities and MOD Contracts Support marketing with targeted prospecting and digital engagement. Ensure solutions align with sustainability and governance standards. What you'll bring: Proven experience developing and converting a business development pipeline. Strong track record in the water or wastewater industry Experience managing contract processes Experience with contracts worth circa £50m plus. Previous experience bidding on and winning utilities and MOD Contracts Experience winning tenders and bids in a complex, matrix environment. Excellent communication and stakeholder management skills. Commercial acumen with financial modelling understanding. Technical or operational knowledge of water and energy services. Benefits include: Car allowance + significant bonus Generous pension scheme Retail discounts Wellbeing support and 24/7 virtual GP Ongoing training and development If you are interested in this role, please click 'apply now' and one of our consultants will be in touch to disucss the next steps. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 07, 2026
Full time
Business Development Lead - Water Sector Location: Hybrid (Cannock / London) UK-wide Salary: Competitive + Car Allowance + Bonus + Pension The Role: A leading environmental services provider is recruiting a Business Development Lead to drive growth across the UK Municipal Water market. This role focusses on winning new contracts, developing strategic solutions, and building senior customer relationships that support long-term ecological transformation. What you'll do: Build and manage a strong new business pipeline across the water sector. Lead tenders, bids and proposal development to secure profitable contracts. Develop value-led solutions in collaboration with Technical, Operational, Commercial and Finance teams. Grow key accounts and identify cross-selling opportunities. Maintain accurate pipeline activity using Salesforce CRM. Provide market insights and customer intelligence to senior leadership. Manage contract discussions and processes of contracts spanning multiple years and of £50 million plus in value Working on winning utilities and MOD Contracts Support marketing with targeted prospecting and digital engagement. Ensure solutions align with sustainability and governance standards. What you'll bring: Proven experience developing and converting a business development pipeline. Strong track record in the water or wastewater industry Experience managing contract processes Experience with contracts worth circa £50m plus. Previous experience bidding on and winning utilities and MOD Contracts Experience winning tenders and bids in a complex, matrix environment. Excellent communication and stakeholder management skills. Commercial acumen with financial modelling understanding. Technical or operational knowledge of water and energy services. Benefits include: Car allowance + significant bonus Generous pension scheme Retail discounts Wellbeing support and 24/7 virtual GP Ongoing training and development If you are interested in this role, please click 'apply now' and one of our consultants will be in touch to disucss the next steps. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Ernst & Young Advisory Services Sdn Bhd
City, Belfast
A leading consulting firm is looking for a Senior Consultant to revolutionize customer engagement through digital transformation. The role involves supporting technology projects across their lifecycle and delivering customer-centered solutions. Ideal candidates will possess strong analytical skills and experience with CRM platforms like Salesforce, thrive in agile environments, and have knowledge of Lean and Six Sigma methodologies. Join and contribute to shaping a better working world.
Apr 07, 2026
Full time
A leading consulting firm is looking for a Senior Consultant to revolutionize customer engagement through digital transformation. The role involves supporting technology projects across their lifecycle and delivering customer-centered solutions. Ideal candidates will possess strong analytical skills and experience with CRM platforms like Salesforce, thrive in agile environments, and have knowledge of Lean and Six Sigma methodologies. Join and contribute to shaping a better working world.
Ernst & Young Advisory Services Sdn Bhd
City, Belfast
Senior Consultant, Digital Op Model, Process Improvement, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer-facing functions through digital innovation, user-centric design, and agile delivery. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities You'll support the full lifecycle of customer technology projects-from research and business case development to delivery and implementation. You'll gather and prioritise requirements, facilitate workshops, and collaborate with cross-functional teams to deliver customer-centred solutions. You'll also support CRM and omnichannel transformation projects, using data to create personalised customer experiences. Skills and attributes for success You're analytical, detail-oriented, and a strong communicator. You're comfortable working with CRM platforms like Salesforce or Microsoft Dynamics and tools like Microsoft Visio or Azure. You thrive in agile environments and enjoy collaborating with diverse teams. Your focus is always on delivering value and enhancing customer experience. Ideally, you'll also have Experience with Lean, Six Sigma, and agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Experience as a Product Owner or Scrum Master is a plus. What we look for We're looking for someone who's curious, adaptable, and purpose-driven. You bring a collaborative mindset and a passion for innovation. You're ready to make an impact and help shape the future of customer transformation. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 07, 2026
Full time
Senior Consultant, Digital Op Model, Process Improvement, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer-facing functions through digital innovation, user-centric design, and agile delivery. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities You'll support the full lifecycle of customer technology projects-from research and business case development to delivery and implementation. You'll gather and prioritise requirements, facilitate workshops, and collaborate with cross-functional teams to deliver customer-centred solutions. You'll also support CRM and omnichannel transformation projects, using data to create personalised customer experiences. Skills and attributes for success You're analytical, detail-oriented, and a strong communicator. You're comfortable working with CRM platforms like Salesforce or Microsoft Dynamics and tools like Microsoft Visio or Azure. You thrive in agile environments and enjoy collaborating with diverse teams. Your focus is always on delivering value and enhancing customer experience. Ideally, you'll also have Experience with Lean, Six Sigma, and agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Experience as a Product Owner or Scrum Master is a plus. What we look for We're looking for someone who's curious, adaptable, and purpose-driven. You bring a collaborative mindset and a passion for innovation. You're ready to make an impact and help shape the future of customer transformation. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Ernst & Young Advisory Services Sdn Bhd
City, Belfast
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 07, 2026
Full time
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Head of Intermediaries & Partnerships (New Business Focus) Location: Manchester (Office-Based) Salary: £60,000 DOE + £20K Bonus Potential + Car / £5K Allowance Drive Revenue. Build Partnerships. Own Growth. This is a pure commercial role focused on new business generation and partnership development. We are working with a market-leading organisation in the Employee Assistance and Occupational Health sector, backed by a global group and experiencing sustained, high growth. They are now looking for a high-performing individual to lead the acquisition of new intermediary and partner relationships and drive significant revenue growth. The Role As Head of Intermediaries & Partnerships, you will be responsible for winning, developing and scaling new partnerships across the UK and Ireland. Your focus will be on identifying and converting new opportunities through: Insurance brokers and networks Employee benefits consultants Corporate partners and introducers Trade associations and affinity groups This is a front-line, commercially driven role where success is measured on pipeline creation, deal conversion and revenue generation. Day to Day Identify, target and secure new intermediary and partnership opportunities Lead high-value pitches, negotiations and commercial discussions Build and maintain a strong pipeline of qualified opportunities Deliver a minimum of 6 face-to-face meetings per week Drive proactive outbound activity to generate new business Develop compelling commercial propositions and partnership models Work closely with sales, marketing and leadership teams to maximise market opportunities Take ownership of partnership-led revenue performance YOU? Proven track record in new business sales, partnerships or intermediary channels Experience working with or selling through brokers, insurers or B2B networks Strong commercial acumen with the ability to close high-value deals Credible communicator with experience engaging senior stakeholders Highly driven, target-focused and self-motivated Comfortable operating in a fast-paced, growth-focused environment Experience using CRM systems such as Salesforce Package & Benefits Quarterly bonus (up to £5,000) Company car or £5,000 allowance 25 days holiday plus bank holidays and birthday off Health cash plan and wellbeing support Pension and life insurance Long-term incentives and reward schemes Regular team incentives and social events This is an opportunity to take ownership of a high-impact revenue channel in a business that is investing heavily in growth. You will have the autonomy to build new partnerships, win significant deals and directly influence commercial performance! 969805CC INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 05, 2026
Full time
Head of Intermediaries & Partnerships (New Business Focus) Location: Manchester (Office-Based) Salary: £60,000 DOE + £20K Bonus Potential + Car / £5K Allowance Drive Revenue. Build Partnerships. Own Growth. This is a pure commercial role focused on new business generation and partnership development. We are working with a market-leading organisation in the Employee Assistance and Occupational Health sector, backed by a global group and experiencing sustained, high growth. They are now looking for a high-performing individual to lead the acquisition of new intermediary and partner relationships and drive significant revenue growth. The Role As Head of Intermediaries & Partnerships, you will be responsible for winning, developing and scaling new partnerships across the UK and Ireland. Your focus will be on identifying and converting new opportunities through: Insurance brokers and networks Employee benefits consultants Corporate partners and introducers Trade associations and affinity groups This is a front-line, commercially driven role where success is measured on pipeline creation, deal conversion and revenue generation. Day to Day Identify, target and secure new intermediary and partnership opportunities Lead high-value pitches, negotiations and commercial discussions Build and maintain a strong pipeline of qualified opportunities Deliver a minimum of 6 face-to-face meetings per week Drive proactive outbound activity to generate new business Develop compelling commercial propositions and partnership models Work closely with sales, marketing and leadership teams to maximise market opportunities Take ownership of partnership-led revenue performance YOU? Proven track record in new business sales, partnerships or intermediary channels Experience working with or selling through brokers, insurers or B2B networks Strong commercial acumen with the ability to close high-value deals Credible communicator with experience engaging senior stakeholders Highly driven, target-focused and self-motivated Comfortable operating in a fast-paced, growth-focused environment Experience using CRM systems such as Salesforce Package & Benefits Quarterly bonus (up to £5,000) Company car or £5,000 allowance 25 days holiday plus bank holidays and birthday off Health cash plan and wellbeing support Pension and life insurance Long-term incentives and reward schemes Regular team incentives and social events This is an opportunity to take ownership of a high-impact revenue channel in a business that is investing heavily in growth. You will have the autonomy to build new partnerships, win significant deals and directly influence commercial performance! 969805CC INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
