7 jobs found

Client Relationship Executive Location: Hybrid/Leicester office (Tuesday and Wednesday) Salary: £25,900 per annum + excellent benefits Contract Type: Full time, permanent What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources! Why Do We Want You Mercia, part of Wilmington Plc are now looking for someone who thrives in a fast-paced professional services environment, can manage complex diaries, and deliver exceptional client communication at every touchpoint. If you enjoy building strong client relationships while keeping operations running smoothly, this role is perfect for you. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Main Purpose: To oversee and manage the arrangement and scheduling of Mercia's File Review and Consultancy products and services to ensure they run smoothly, with all related systems, reports, and correspondence kept up to date. You will also manage the arrangement and scheduling of in-house products and services for a selection of Mercia clients in a proactive and timely manner, ensuring slick processes, quick turnaround times, and excellent client service. You will be responsible for: • Sales Lead Management dealing with all incoming sales leads assigned and building strong relationships with our clients • Arranging and scheduling File Review and Consultancy services for allocated clients • Ensuring all relevant compliance information is obtained from clients ahead of reviews • Updating all relevant logs/databases • SDE management • Updating OTIS when reports are received from consultants • Forging and maintaining professional and helpful relationships with external clients and helping them make the most of Mercia's services • Telephoning, emailing, and using our secure portal to send confirmations and engagement terms to clients • Finalising consultancies and invoicing clients for work completed • In-house case management • Diary management for our technical team • PO management • Other related responsibilities as required What s the Best Thing About This Role The opportunity to build and nurture strong, long-term relationships with clients while working within a well-established, collaborative team that values professionalism and excellence. What s the Most Challenging Thing About This Role Managing the demands of high-level professional clients, requiring exceptional communication, meticulous attention to detail, and the ability to juggle multiple priorities efficiently in a fast-paced environment. What We re Looking For To be successful in this role, you must have / be: • Extensive experience in diary management and scheduling • Experience working in professional services • Strong communication skills and ability to interact confidently with senior clients • Experience with Salesforce would be an advantage • Good working knowledge of Excel • A strong team member who can support others with tasks • Ability to work in a fast-paced environment and under own initiative To be successful in this role, it would be great if you have: • A good understanding of the accountancy industry We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington Plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington Plc, we help global customers do the right business in the right way providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!

Job Profile Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success. You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success. Key Responsibilities: Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid s mission and objectives. Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans. Line manage and develop a high-performing team, including staff, volunteers and interns. Build and maintain relationships with consultants, agencies and pro bono partners. Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact. Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support. Oversee public fundraising strategy across multiple income streams. Lead design and delivery of internal and external appeals, campaigns and donor stewardship. Identify new funding opportunities, partnerships and innovation in engagement. Oversee the full range of Afghanaid s event portfolio, and attend relevant events to represent Afghanaid; Ensure effective CRM management, data integrity and financial reconciliation. Serve as brand guardian, ensuring consistency and evolution of Afghanaid s identity. Oversee creation and execution of integrated communications and marketing plans. Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral. Manage website optimisation, SEO and analytics to drive engagement and conversions. Lead innovation in digital marketing, email campaigns and supporter journeys. Advise leadership on reputation management and crisis communications. Develop media policies and act as spokesperson when required. Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates. Promote Afghanaid s thought leadership through strategic storytelling and public commentary. Commission and direct multimedia content to strengthen organisational storytelling. Lead content planning, production and performance analysis. Champion participatory storytelling approaches and creative innovation. Undertake any other duties as and when required by the line director. PERSON SPECIFICATION You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion. Education/ Training Master s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years experience). Work Experience At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years experience directly managing staff. Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies. Experience in growing audiences, engagement and/or income streams. Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context. Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency. Experience managing and monitoring a tight budget. Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content. Experience running full-funnel, multi-channel marketing strategies including paid advertising. Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks. Experience supervising, organising, motivating and developing staff. In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising. Professional Skills, Competencies, Values and Attitudes Afghanaid s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions. Specifically, the holder of this position should also demonstrate the following: Essential Fluent in spoken and written English. Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset. Experience securing five or six figure gifts from funders; Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions. Experience using Salesforce CRM and Marketing Cloud Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership. Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal. Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation. Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues. Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation. Capable of working independently as well as collaboratively, both in leading a team and as part of the team. Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change. Desirable Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan Strategic understanding of UK and global fundraising landscapes and emerging giving trends. Proven ability to represent an organisation publicly with confidence, professionalism and credibility. Experience guiding senior leaders or trustees on media, communications and reputational matters. Skilled in crisis communications and reputation management. Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations. Experience developing high-value corporate or media partnerships. Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances. The Organisation Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans. Other Information Afghanaid s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid . click apply for full job details

Senior Salesforce Consultant A Salesforce partner, who primarily consult to Nonprofit organisations is seeking a Senior Salesforce Consultant to join their expanding managed service team. Currently supporting in excess of 100 Salesforce customers, you d be joining an existing team of 6 and providing Salesforce support to several of their key accounts concurrently. As a Senior Salesforce Consultant, you ll be the sole point of contact for customers and will be responsible for defining and delivering solutions end-to-end excellent business facing and technical skills are required. You ll also be expected to be commercially savvy; identifying opportunities for additional project/managed service work. The successful candidate will be expected to have: 3+ years Salesforce experience. Strong administration and configuration skills (confident with flows) Worked on multiple Experience Cloud projects. Previous experience working with NonProfits and therefore Nonprofit Cloud or NPSP. Previously worked for a Salesforce consulting partner, ideally in their managed service team. Commercial awareness able to identify opportunities for crossselling/upselling. Role: Senior Salesforce Consultant Location: Fully remote occasional company wide events (2/year) Salary: £60,000 - £70,000 + bonus + 28 days holiday + wellness allowance For immediate consideration, please send your CV to the details provided and Zak Harvey will be in touch shortly. Lawrence Harvey are one of the leading Salesforce recruitment specialists in the UK, representing Salesforce directly, the partner network and the end-user community. As highly competent consultants, we are consistently building on the excellent reputation that we have already established in Salesforce recruitment. We work in partnership with our clients and candidates building a relationship through understanding so we can ensure we are always delivering to their needs.