We are a dynamic consulting firm, focused on delivering sustainable change. We ensure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change. Clients like what we do and how we work, and we are looking for people to join the Moorhouse team. We pride ourselves on being proactive, collaborative, and straightforward team players. We work efficiently and collaboratively as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together. You can be assured of an exciting opportunity that will help you grow your skills through meaningful challenges and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. We encourage behaviours that promote transparency, collaboration and achievement of shared goals. In the Financial Services sector team, we partner with clients to navigate pressing challenges, while positioning their organisations for future success within a rapidly evolving digital, technological, regulatory, and competitive context. To support our next phase of growth, we are bringing together an exciting team of expert Financial Services consultants with depth of sector experience and subject matter leadership to help drive improved outcomes for our clients. Responsibilities What are we looking for? Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn't just about skills for the job but skills for life - learning agility, resilience, collaborative problem solving, inclusive leadership, to name just a few. You will be a key member of the sector leadership team and involved in shaping how we run the business, so the ability to lead others using an inclusive leadership approach that values diverse perspectives, and to shape and influence our continued growth and success as a sector team, is key. Moorhouse has grown and developed its Financial Services work into a multi million pound sector, working with an extensive range of Financial Services institutions, and gaining recognition through repeated awards from the Financial Times as a UK Leading Management Consultancy in Financial Services. This growth has been fuelled through a series of strong client relationships, great client work, and is a result of organisations wanting to look beyond the larger consultancy suppliers who have traditionally dominated the sector. Our clients are interested in learning from the experience we can bring from other sectors and they want to work with a consultancy that embeds itself in small integrated teams working in a truly collaborative fashion. It is important that you can contribute to sales and business development as well as leading consultant and client delivery teams on key engagements and accounts. In addition, we will expect you to motivate, support, and develop junior members of the Moorhouse team and play an active role in supporting the career development of a small group of colleagues. Moorhouse is looking for candidates with significant experience or evidenced ability to build strong relationships across all Financial Services sub sectors to help drive our growth ambitions. Moorhouse is currently unable to offer visa sponsorship for this role. Unfortunately, this means we are not able to progress applications from candidates who would require sponsorship now or in the future. Experience 4-6 years' consulting experience, from a big consulting firm, boutique consultancy or experience gained in working directly with Financial Services institutions, including Insurance, Banking, Payments, Asset & Wealth Management or Fintech. Demonstrable track record of outstanding delivery and advisory in one or more of the following areas: Risk change programmes, including risk appetite, enterprise risk frameworks, taxonomies, and control libraries. Regulatory transformation, including but not limited to Section 166 interventions, consumer duty, and outcomes based testing. Complex digital transformation programmes, including delivering AI and/or business change projects and knowledge of large scale delivery technologies (such as Salesforce, ServiceNow, workflow, prototyping software) Good knowledge of industry trends and value chains across FS sub sectors (Insurance, Banking, Payments, Asset & Wealth Management or Fintech), with the ability to translate insights into thought leadership and propositions. Strong stakeholder management and excellent ability to facilitate senior client conversations. A passion for collaborating closely with clients and colleagues in a supportive environment. Demonstrates adaptability, intellectual curiosity, and the ability to manage multiple priorities in dynamic or high demand environments. Proven commercial acumen and business development experience, including problem framing, solution articulation, and proposal development. Ability to build strong client relationships that support sales and BD opportunities. A people led focus, commitment to learning, and experience contributing to an inclusive team culture, including having successfully developed and grown teams around you. Experience leading and developing project teams in complex, matrix environments with a focus on delivering measurable client outcomes. You will be expected to contribute to a culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. What we can offer you: Total cash package of up to £80,000 including a base salary of £64,575 and a combination of personal and company bonuses that are paid every six months. 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year. Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well being benefits through Perkbox. A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. We offer flexible working arrangements with our offices near Liverpool Street although you can expect to spend some time as part of a team on UK client site s . We support flexibility wherever possible. Moorhouse is proud to be an equal opportunities employer, and our values underpin a working environment that is inclusive for all those who work for us. We encourage people to bring their whole selves to work, contribute ideas, take the initiative and be responsible for their impact on others internally and externally.
Mar 28, 2026
Full time
We are a dynamic consulting firm, focused on delivering sustainable change. We ensure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change. Clients like what we do and how we work, and we are looking for people to join the Moorhouse team. We pride ourselves on being proactive, collaborative, and straightforward team players. We work efficiently and collaboratively as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together. You can be assured of an exciting opportunity that will help you grow your skills through meaningful challenges and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. We encourage behaviours that promote transparency, collaboration and achievement of shared goals. In the Financial Services sector team, we partner with clients to navigate pressing challenges, while positioning their organisations for future success within a rapidly evolving digital, technological, regulatory, and competitive context. To support our next phase of growth, we are bringing together an exciting team of expert Financial Services consultants with depth of sector experience and subject matter leadership to help drive improved outcomes for our clients. Responsibilities What are we looking for? Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn't just about skills for the job but skills for life - learning agility, resilience, collaborative problem solving, inclusive leadership, to name just a few. You will be a key member of the sector leadership team and involved in shaping how we run the business, so the ability to lead others using an inclusive leadership approach that values diverse perspectives, and to shape and influence our continued growth and success as a sector team, is key. Moorhouse has grown and developed its Financial Services work into a multi million pound sector, working with an extensive range of Financial Services institutions, and gaining recognition through repeated awards from the Financial Times as a UK Leading Management Consultancy in Financial Services. This growth has been fuelled through a series of strong client relationships, great client work, and is a result of organisations wanting to look beyond the larger consultancy suppliers who have traditionally dominated the sector. Our clients are interested in learning from the experience we can bring from other sectors and they want to work with a consultancy that embeds itself in small integrated teams working in a truly collaborative fashion. It is important that you can contribute to sales and business development as well as leading consultant and client delivery teams on key engagements and accounts. In addition, we will expect you to motivate, support, and develop junior members of the Moorhouse team and play an active role in supporting the career development of a small group of colleagues. Moorhouse is looking for candidates with significant experience or evidenced ability to build strong relationships across all Financial Services sub sectors to help drive our growth ambitions. Moorhouse is currently unable to offer visa sponsorship for this role. Unfortunately, this means we are not able to progress applications from candidates who would require sponsorship now or in the future. Experience 4-6 years' consulting experience, from a big consulting firm, boutique consultancy or experience gained in working directly with Financial Services institutions, including Insurance, Banking, Payments, Asset & Wealth Management or Fintech. Demonstrable track record of outstanding delivery and advisory in one or more of the following areas: Risk change programmes, including risk appetite, enterprise risk frameworks, taxonomies, and control libraries. Regulatory transformation, including but not limited to Section 166 interventions, consumer duty, and outcomes based testing. Complex digital transformation programmes, including delivering AI and/or business change projects and knowledge of large scale delivery technologies (such as Salesforce, ServiceNow, workflow, prototyping software) Good knowledge of industry trends and value chains across FS sub sectors (Insurance, Banking, Payments, Asset & Wealth Management or Fintech), with the ability to translate insights into thought leadership and propositions. Strong stakeholder management and excellent ability to facilitate senior client conversations. A passion for collaborating closely with clients and colleagues in a supportive environment. Demonstrates adaptability, intellectual curiosity, and the ability to manage multiple priorities in dynamic or high demand environments. Proven commercial acumen and business development experience, including problem framing, solution articulation, and proposal development. Ability to build strong client relationships that support sales and BD opportunities. A people led focus, commitment to learning, and experience contributing to an inclusive team culture, including having successfully developed and grown teams around you. Experience leading and developing project teams in complex, matrix environments with a focus on delivering measurable client outcomes. You will be expected to contribute to a culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. What we can offer you: Total cash package of up to £80,000 including a base salary of £64,575 and a combination of personal and company bonuses that are paid every six months. 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year. Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well being benefits through Perkbox. A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. We offer flexible working arrangements with our offices near Liverpool Street although you can expect to spend some time as part of a team on UK client site s . We support flexibility wherever possible. Moorhouse is proud to be an equal opportunities employer, and our values underpin a working environment that is inclusive for all those who work for us. We encourage people to bring their whole selves to work, contribute ideas, take the initiative and be responsible for their impact on others internally and externally.
Computacenter AG & Co. oHG
Hatfield, Hertfordshire
Salesforce Senior Functional Consultant Location: UK - Hatfield Job-ID: 216871 Contract type: Standard Business Unit: Information Technology Senior Functional Consultant - Salesforce Life on the team As a Salesforce Senior Functional Consultant, you will be responsible for the design & implementation of the associated platforms/modules that underpin multiple services supporting Computacenter's enterprise and partner services. You will work with team-members and other product teams and GIS Peers to provide best in class solutions and facilitate agile delivery. What you'll do Functional Design, Build, Testing and Implementation - 60 % Capture and validate requirements (functional & non-functional). Create functional/technical specifications together with peers based on those requirements and inter-system dependencies. Create the technical solutions in time and budget, and according to defined quality standards and processes. Act as a point of escalation/expertise on complex issues and support other team members. Perform / support System testing ensuring the solution is suitable to progress to Business test. Liaise with colleagues to ensure best practice and continual improvement in delivery of service to the business. Establish productive relationships and networks at Senior Management level to build and maintain customer relationships. Quality Standards & Knowledge 10 % Adhere to quality measures and standards in the relevant specialist area and ensures that these are continuously used. Make changes to services without unplanned outages by performing effective design and config activities. Identify system optimizations pro-actively and continuously and provide proposals for optimization projects. Is knowledge leader and shares knowledge pro-actively to help improving functional team performance and efficiency. Document all work in accordance with agreed standards and conduct reviews and updates of all relevant specifications and deliverables. Technical Evaluation & Research 15 % Works together with peers and colleagues and partners to develop options of enabling new technologies in the CC system landscape. Searches proactively for improvement options in their relevant area. Leadership and escalation management 15 % Take functional leadership of project teams where suitable. Support cross-team and cross-country work processes. Lead internal and external teams and set targets and criteria to monitor those teams. Act as contact point in escalations and take accountability where relevant to solve issues quickly, and manage stakeholders. What you'll need Extensive experience as a Salesforce Functional Consultant or Product Owner. Strong understanding of the Salesforce platform, including Sales Cloud, Service Cloud and CPQ (Configure, Price, Quote) implementations. Any experience with Revenue Cloud Advanced (RCA) and Agentforce would be highly beneficial. Comprehensive knowledge of the system functionality from both a user and a system configuration perspective. Able to document system design requirements and specifications in a clear, unambiguous manner. Competent user of the MS Office product suite (Visio, Word, Excel, PowerPoint), A good understanding of the infrastructure supporting the applications especially interfaces. Good understanding of software development principles and methodologies. Takes a logical, analytical approach to problem solving and takes responsibility in resolving. Writes and speaks fluently on all aspects of work and communicates effectively. Has experience in project management and is able to lead functional teams in a successful and efficient manner. Works effectively as part of a team and can lead a team functionally. Experience working in Agile development environments. Excellent communication and stakeholder management skills. Salesforce certifications such as Salesforce Certified Administrator, Sales Cloud, Service Cloud, CPQ Background in enterprise-level digital transformation projects. Project Management Skills. Business Process background. Risk Analysis methods, techniques and tools. Qualified in relevant professional qualification. Frameworks and processes, etc., e.g. ITIL, SAFe, DevSecOps, etc. If you are passionate about driving innovation and excellence in Salesforce solutions, we invite you to apply and become a key contributor to our digital transformation journey. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Mar 27, 2026
Full time
Salesforce Senior Functional Consultant Location: UK - Hatfield Job-ID: 216871 Contract type: Standard Business Unit: Information Technology Senior Functional Consultant - Salesforce Life on the team As a Salesforce Senior Functional Consultant, you will be responsible for the design & implementation of the associated platforms/modules that underpin multiple services supporting Computacenter's enterprise and partner services. You will work with team-members and other product teams and GIS Peers to provide best in class solutions and facilitate agile delivery. What you'll do Functional Design, Build, Testing and Implementation - 60 % Capture and validate requirements (functional & non-functional). Create functional/technical specifications together with peers based on those requirements and inter-system dependencies. Create the technical solutions in time and budget, and according to defined quality standards and processes. Act as a point of escalation/expertise on complex issues and support other team members. Perform / support System testing ensuring the solution is suitable to progress to Business test. Liaise with colleagues to ensure best practice and continual improvement in delivery of service to the business. Establish productive relationships and networks at Senior Management level to build and maintain customer relationships. Quality Standards & Knowledge 10 % Adhere to quality measures and standards in the relevant specialist area and ensures that these are continuously used. Make changes to services without unplanned outages by performing effective design and config activities. Identify system optimizations pro-actively and continuously and provide proposals for optimization projects. Is knowledge leader and shares knowledge pro-actively to help improving functional team performance and efficiency. Document all work in accordance with agreed standards and conduct reviews and updates of all relevant specifications and deliverables. Technical Evaluation & Research 15 % Works together with peers and colleagues and partners to develop options of enabling new technologies in the CC system landscape. Searches proactively for improvement options in their relevant area. Leadership and escalation management 15 % Take functional leadership of project teams where suitable. Support cross-team and cross-country work processes. Lead internal and external teams and set targets and criteria to monitor those teams. Act as contact point in escalations and take accountability where relevant to solve issues quickly, and manage stakeholders. What you'll need Extensive experience as a Salesforce Functional Consultant or Product Owner. Strong understanding of the Salesforce platform, including Sales Cloud, Service Cloud and CPQ (Configure, Price, Quote) implementations. Any experience with Revenue Cloud Advanced (RCA) and Agentforce would be highly beneficial. Comprehensive knowledge of the system functionality from both a user and a system configuration perspective. Able to document system design requirements and specifications in a clear, unambiguous manner. Competent user of the MS Office product suite (Visio, Word, Excel, PowerPoint), A good understanding of the infrastructure supporting the applications especially interfaces. Good understanding of software development principles and methodologies. Takes a logical, analytical approach to problem solving and takes responsibility in resolving. Writes and speaks fluently on all aspects of work and communicates effectively. Has experience in project management and is able to lead functional teams in a successful and efficient manner. Works effectively as part of a team and can lead a team functionally. Experience working in Agile development environments. Excellent communication and stakeholder management skills. Salesforce certifications such as Salesforce Certified Administrator, Sales Cloud, Service Cloud, CPQ Background in enterprise-level digital transformation projects. Project Management Skills. Business Process background. Risk Analysis methods, techniques and tools. Qualified in relevant professional qualification. Frameworks and processes, etc., e.g. ITIL, SAFe, DevSecOps, etc. If you are passionate about driving innovation and excellence in Salesforce solutions, we invite you to apply and become a key contributor to our digital transformation journey. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
We're hiring for an experienced Microsoft Business Central Functional Consultant. Ideally you will have experience in delivering Microsoft Dynamics 365 Business Central solutions to customers. The suitable candidate will work as a functional consultant understanding customer business requirements, converting these into Business Central solution options and clearly explaining to the customer how their requirement is mapped to a standard or customised solution. This function also interacts with our other functions for project delivery, quality assurance and business as usual support teams. TEKenable combines 20+ years of traditional software development with the very latest low code cloud platforms to deliver end to end digital transformation. We bring the full range of Microsoft & Salesforce technologies and best of breed Low Code platforms. We are an approved Salesforce partner as well as Gold Certified for Azure Cloud and Application Development and a Microsoft Solutions provider. Reasons to apply Industry Recognition: Work for an award winning company. TEKenable is a recognised Microsoft Business Applications Partner of the Year, a certified Great Place to work and included in the prestigious Deloitte Fast50 for the last four consecutive years. Global Reach: Join a global workforce with 200+ employees and operations in multiple countries, offering a broad perspective along with international experience. Remote Work Flexibility: Enjoy the freedom to work from anywhere in the UK or Ireland with this role, offering a great work life balance. Diverse Technology Exposure: Work with a wide range of technologies including Microsoft, Salesforce, and Low Code platforms, enhancing your technical skills and knowledge. Professional Growth: Gain certifications in Microsoft as part of your professional development. Opportunities to mentor junior team members and expand your expertise in solution architecture. Collaborative Environment: Be part of a supportive team that values excellent communication, customer engagement, and problem solving skills. Challenging Projects: Engage in diverse projects across various industry sectors, providing a stimulating and dynamic work environment. Comprehensive Benefits: Enjoy benefits like remote working, health insurance, flexible working hours & company trips. Responsibilities Implementation of Microsoft Dynamics 365 Business Central and its add on products configuration, support, training, and documentation Work with the team (Business central, Power Platform, SharePoint) with experienced colleagues Work closely with technical staff to define and document user requirements and solution specifications Ensure high standards of customer engagement and services are maintained Expected to complete work related training and learning with the goal of obtaining relevant Microsoft Certifications Strong Dynamics 365 Business Central implementation experience. Experienced in the change management process and coordinating with technical resources to create solution design documents. Strong Interpersonal skills with ability to support and communicate with users on all levels Excellent English, written and Oral Excellent problem solving skills with strong analytical skills Ability to work on own initiative and be self motivated Ability to work effectively as a member of a team A strong desire and ability to learn new platforms and technologies Relevant third level qualification in Business or IT (advantageous but not essential) Relevant functional and technical accreditations highly desirable. Microsoft Technologies; Microsoft Dynamics 365 Platform, Power Platform, Azure / Cloud concepts knowledge Strong Dynamics 365 Business Central (Navision, NAV etc.) implementation experience (essential) Experienced in the change management process and coordinating with technical resources to create solution design documents Strong Interpersonal skills with ability to support and communicate with users on all levels Excellent English, written and Oral Excellent problem solving skills with strong analytical skills Ability to work on own initiative and be self motivated Ability to work effectively as a member of a team A strong desire and ability to learn new platforms and technologies Education Relevant third level qualification in Business or IT advantageous but not essential Relevant functional and technical accreditations highly desirable TEKenable's culture is built upon the values of resilience, heartfelt service, always striving and insatiable curiosity. You can learn more about our values at Candidates applying for this role need to be able to demonstrate how they have applied these values in other roles and how they'll contribute to them, should they be successful. At TEKenable we foster a culture of diversity and inclusion as we pride ourselves on being a company represented by people of all different backgrounds and orientations. We are committed to providing equal employment opportunities regardless of gender, disability, sexual orientation, generation, ethnicity, religion, family or parental status, neurodiversity or belief. Hiring Process Once you are successfully selected for interview a dedicated talent acquisition manager will reach out and arrange a short pre screening call. We want to learn more about you and the experience you can bring to the position. The interview process will have 2-3 stages and we will work around your availability. You will the opportunity to talk with our recruitment team at various points throughout the process. All interview stages will be conducted remotely via video calls and arranged at a time that fits with your schedule. We will close the position once the role is filled. Sustainability- Experience the flexibility to work remotely in either the UK or Ireland arrangement, avoiding the stress of being stuck in car jams, saving valuable commute time to an office, while actively contributing to a lower carbon footprint and the fight against climate change. Equipment- We'll set you up with a laptop and any other equipment you might need to get the job done. Flexible working hours- Once pre approved by line management, employees can benefit from flexibility around core business hours Monday to Friday. Health Insurance- We offer a comprehensive health insurance stipend to ensure your well being and peace of mind. Pension Scheme- A supportive employee pension scheme is offered to help you build a secure and comfortable future. Company trips- We're a social group and often get together for activities.
Mar 27, 2026
Full time
We're hiring for an experienced Microsoft Business Central Functional Consultant. Ideally you will have experience in delivering Microsoft Dynamics 365 Business Central solutions to customers. The suitable candidate will work as a functional consultant understanding customer business requirements, converting these into Business Central solution options and clearly explaining to the customer how their requirement is mapped to a standard or customised solution. This function also interacts with our other functions for project delivery, quality assurance and business as usual support teams. TEKenable combines 20+ years of traditional software development with the very latest low code cloud platforms to deliver end to end digital transformation. We bring the full range of Microsoft & Salesforce technologies and best of breed Low Code platforms. We are an approved Salesforce partner as well as Gold Certified for Azure Cloud and Application Development and a Microsoft Solutions provider. Reasons to apply Industry Recognition: Work for an award winning company. TEKenable is a recognised Microsoft Business Applications Partner of the Year, a certified Great Place to work and included in the prestigious Deloitte Fast50 for the last four consecutive years. Global Reach: Join a global workforce with 200+ employees and operations in multiple countries, offering a broad perspective along with international experience. Remote Work Flexibility: Enjoy the freedom to work from anywhere in the UK or Ireland with this role, offering a great work life balance. Diverse Technology Exposure: Work with a wide range of technologies including Microsoft, Salesforce, and Low Code platforms, enhancing your technical skills and knowledge. Professional Growth: Gain certifications in Microsoft as part of your professional development. Opportunities to mentor junior team members and expand your expertise in solution architecture. Collaborative Environment: Be part of a supportive team that values excellent communication, customer engagement, and problem solving skills. Challenging Projects: Engage in diverse projects across various industry sectors, providing a stimulating and dynamic work environment. Comprehensive Benefits: Enjoy benefits like remote working, health insurance, flexible working hours & company trips. Responsibilities Implementation of Microsoft Dynamics 365 Business Central and its add on products configuration, support, training, and documentation Work with the team (Business central, Power Platform, SharePoint) with experienced colleagues Work closely with technical staff to define and document user requirements and solution specifications Ensure high standards of customer engagement and services are maintained Expected to complete work related training and learning with the goal of obtaining relevant Microsoft Certifications Strong Dynamics 365 Business Central implementation experience. Experienced in the change management process and coordinating with technical resources to create solution design documents. Strong Interpersonal skills with ability to support and communicate with users on all levels Excellent English, written and Oral Excellent problem solving skills with strong analytical skills Ability to work on own initiative and be self motivated Ability to work effectively as a member of a team A strong desire and ability to learn new platforms and technologies Relevant third level qualification in Business or IT (advantageous but not essential) Relevant functional and technical accreditations highly desirable. Microsoft Technologies; Microsoft Dynamics 365 Platform, Power Platform, Azure / Cloud concepts knowledge Strong Dynamics 365 Business Central (Navision, NAV etc.) implementation experience (essential) Experienced in the change management process and coordinating with technical resources to create solution design documents Strong Interpersonal skills with ability to support and communicate with users on all levels Excellent English, written and Oral Excellent problem solving skills with strong analytical skills Ability to work on own initiative and be self motivated Ability to work effectively as a member of a team A strong desire and ability to learn new platforms and technologies Education Relevant third level qualification in Business or IT advantageous but not essential Relevant functional and technical accreditations highly desirable TEKenable's culture is built upon the values of resilience, heartfelt service, always striving and insatiable curiosity. You can learn more about our values at Candidates applying for this role need to be able to demonstrate how they have applied these values in other roles and how they'll contribute to them, should they be successful. At TEKenable we foster a culture of diversity and inclusion as we pride ourselves on being a company represented by people of all different backgrounds and orientations. We are committed to providing equal employment opportunities regardless of gender, disability, sexual orientation, generation, ethnicity, religion, family or parental status, neurodiversity or belief. Hiring Process Once you are successfully selected for interview a dedicated talent acquisition manager will reach out and arrange a short pre screening call. We want to learn more about you and the experience you can bring to the position. The interview process will have 2-3 stages and we will work around your availability. You will the opportunity to talk with our recruitment team at various points throughout the process. All interview stages will be conducted remotely via video calls and arranged at a time that fits with your schedule. We will close the position once the role is filled. Sustainability- Experience the flexibility to work remotely in either the UK or Ireland arrangement, avoiding the stress of being stuck in car jams, saving valuable commute time to an office, while actively contributing to a lower carbon footprint and the fight against climate change. Equipment- We'll set you up with a laptop and any other equipment you might need to get the job done. Flexible working hours- Once pre approved by line management, employees can benefit from flexibility around core business hours Monday to Friday. Health Insurance- We offer a comprehensive health insurance stipend to ensure your well being and peace of mind. Pension Scheme- A supportive employee pension scheme is offered to help you build a secure and comfortable future. Company trips- We're a social group and often get together for activities.
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations accelerate transformation, improve performance, and stay competitive in an increasingly digital world. Now, we're looking for our next colleague to help shape the future of manufacturing and industrial operations. Could it be you? About the role As a Senior Consultant - Manufacturing , you will make an impact by supporting high profile transformation programmes across Manufacturing, Supply Chain, B2B Commerce, and Operations . You will work at the intersection of business and technology, helping industrial clients modernise their operating models, deploy digital platforms, improve service levels, and reduce operational costs. You will be a valued member of Cognizant Consulting's Manufacturing practice, working closely with client stakeholders and cross functional delivery teams. In this role, you will: Lead and support discovery and advisory engagements , conducting workshops with business and technology stakeholders to capture requirements and assess current state processes Analyse operational processes and benchmark performance against industry best practices , supporting the design of future state operating models Collaborate with technical teams to shape solution designs across enterprise platforms, contributing to configuration, prototyping, and integration planning Support testing, deployment, and user adoption , including test scenario creation, defect tracking, and end user training Contribute to value realisation and continuous improvement , developing business cases, monitoring KPIs, and identifying optimisation opportunities Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring time in a client or Cognizant office in London . The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Experience in Manufacturing, Supply Chain, B2B Commerce, or Operations , within consulting or industry environments Familiarity with enterprise platforms such as SAP, Salesforce, ServiceNow, or Microsoft Dynamics , and how they are applied in manufacturing contexts Strong problem solving and advisory skills , with the ability to translate business needs into structured outputs Proven ability to collaborate effectively with cross functional and client teams Hands on experience working in Agile delivery environments These will help you succeed: Exposure to digital transformation programmes within manufacturing or industrial organisations Experience supporting process design, data mapping, and system integration initiatives Agile Product Owner or Scrum Master certifications Strong communication and facilitation skills, including workshop leadership A continuous improvement mindset and interest in thought leadership and innovation We're excited to meet people who thrive in collaborative environments, enjoy solving complex operational challenges, and are motivated to help manufacturing clients transform how they operate. Don't hesitate to apply-even if you meet most, but not all, of the requirements.
Mar 27, 2026
Full time
About Cognizant Consulting Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. By combining deep industry expertise with advanced technology advisory capabilities, we help Global 2000 organisations accelerate transformation, improve performance, and stay competitive in an increasingly digital world. Now, we're looking for our next colleague to help shape the future of manufacturing and industrial operations. Could it be you? About the role As a Senior Consultant - Manufacturing , you will make an impact by supporting high profile transformation programmes across Manufacturing, Supply Chain, B2B Commerce, and Operations . You will work at the intersection of business and technology, helping industrial clients modernise their operating models, deploy digital platforms, improve service levels, and reduce operational costs. You will be a valued member of Cognizant Consulting's Manufacturing practice, working closely with client stakeholders and cross functional delivery teams. In this role, you will: Lead and support discovery and advisory engagements , conducting workshops with business and technology stakeholders to capture requirements and assess current state processes Analyse operational processes and benchmark performance against industry best practices , supporting the design of future state operating models Collaborate with technical teams to shape solution designs across enterprise platforms, contributing to configuration, prototyping, and integration planning Support testing, deployment, and user adoption , including test scenario creation, defect tracking, and end user training Contribute to value realisation and continuous improvement , developing business cases, monitoring KPIs, and identifying optimisation opportunities Work model We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring time in a client or Cognizant office in London . The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations. What you must have to be considered: Experience in Manufacturing, Supply Chain, B2B Commerce, or Operations , within consulting or industry environments Familiarity with enterprise platforms such as SAP, Salesforce, ServiceNow, or Microsoft Dynamics , and how they are applied in manufacturing contexts Strong problem solving and advisory skills , with the ability to translate business needs into structured outputs Proven ability to collaborate effectively with cross functional and client teams Hands on experience working in Agile delivery environments These will help you succeed: Exposure to digital transformation programmes within manufacturing or industrial organisations Experience supporting process design, data mapping, and system integration initiatives Agile Product Owner or Scrum Master certifications Strong communication and facilitation skills, including workshop leadership A continuous improvement mindset and interest in thought leadership and innovation We're excited to meet people who thrive in collaborative environments, enjoy solving complex operational challenges, and are motivated to help manufacturing clients transform how they operate. Don't hesitate to apply-even if you meet most, but not all, of the requirements.
About the Role Trigg Digital is seeking a highly skilled and experienced Senior Agentforce Revenue Management Consultant. The ideal candidate will have a deep understanding of Agentforce Revenue Management (a.k.a. Revenue Cloud, Revenue Cloud Advanced, Revenue Lifecycle Management) including CPQ, Billing, Subscription Management, and the broader Revenue Lifecycle Management capabilities and how these components are used to design and optimise lead-to-cash processes. Caveat: This is NOT A ROLE for "Salesforce CPQ + Billing" (a.k.a. Steelbrick / Invoice-it) NOR is it for "Vlocity/Industries Cloud CPQ". Candidates masquerading experience in these products as Agentforce Revenue Management experience will be disqualified. This role involves working with customers across multiple industries to design, implement, and improve Salesforce Revenue Cloud solutions that streamline quoting, pricing, product configuration, order management, invoicing, billing, and revenue recognition. The candidate must have strong Salesforce foundations, clear architectural reasoning, and an expert ability to translate business requirements into structured configuration. They must also be highly capable in writing user stories and acceptance criteria. Key Responsibilities Consultation and Strategy Development Work with clients to understand their lead-to-cash processes, pricing models, catalog structures, quoting needs, approval flows, and billing challenges. Develop strategies for leveraging Revenue Cloud components to improve sales efficiency, pricing consistency, accuracy of orders, and revenue outcomes. Provide expert guidance on best practices for pricing design, product modelling, discount governance, subscription lifecycle design, and billing operations. Implementation and Configuration Lead the implementation of Agentforce Revenue Management capabilities, ensuring alignment with client needs. Configure and customise CPQ, Billing, and related core platform features, including: Product, price book, and pricing rule configuration. Context definitions Pricing procedures (price waterfall) Complex discounting rules (some automated, others discretionary, including advanced approvals when discount thresholds met) Quote templates, approval rules, and order management processes. Subscription lifecycle flows, renewals, amendments, and asset management. Screen and record-triggered flows supporting quoting or billing processes. Validation rules, custom fields, and security settings. Support integrations between Agentforce Revenue Management and external systems such as ERPs, payment gateways, tax engines, or accounting platforms. Project Management Work with project managers to support planning, execution, and delivery of end-to-end implementations. Coordinate with cross-functional teams including architects, developers, testers, and business SMEs. Provide clear progress updates, risks, and milestone reporting to stakeholders. Documentation and User Stories Write clear user stories using the standard format: AS A user role , I WANT goal , SO THAT reason . Define acceptance criteria using the GIVEN/WHEN/THEN format. Produce structured configuration documentation for both development and testing teams. Training and Support Deliver training sessions for clients on Agentforce Revenue Management features and operational workflows. Provide post-go-live support, troubleshooting, and continuous optimisation recommendations. Produce user guides, operational handbooks, and configuration documentation. Continuous Improvement Stay current with the latest Agentforce Revenue Management capabilities across CPQ, Billing, and Subscription Management. Identify opportunities for process improvement, automation, and optimisation. Participate in Salesforce community events to share knowledge and best practices. Qualifications Experience Minimum 5 years of experience in Salesforce consulting, with a strong focus on CPQ, Billing, Subscription Management, or revenue lifecycle transformation. Proven track record of successful Revenue Cloud implementations. Strong understanding of quoting processes, pricing design, order management, invoicing, and subscription lifecycle management. Technical Skills Deep knowledge of Agentforce Revenue Management capabilities and constraints. Proficiency in Salesforce configuration including: CPQ product rules, pricing rules, quote templates. Billing schedules, invoicing, taxation, revenue recognition. Screen flows and record-triggered flows. Validation rules, custom fields, automation, and security. Familiarity with Salesforce core platform (Sales Cloud), CRM concepts, and relevant integration patterns. Software Experience Agentforce Revenue Management Revenue Cloud (Advanced and/or Billing) Revenue Lifecycle Management Experience with ERP or finance system integrations is a plus Certifications (desirable) Revenue Cloud / RCA / Agentforce Revenue Management (2025 or later certifications ideally) Salesforce Administrator Platform Developer Platform App Builder OmniStudio Consultant or Developer Soft Skills Excellent communication and stakeholder-management skills. Strong analytical and problem-solving abilities. Ability to work independently and collaboratively. Professional, structured, and client-focused approach. Education Bachelor's degree in Business, Information Technology, Finance, or a related field. What We Offer Competitive salary and benefits package. Opportunities for professional development and career advancement. Flexible working arrangements. A collaborative and innovative working environment. Equal Opportunity Employer Trigg is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Mar 27, 2026
Full time
About the Role Trigg Digital is seeking a highly skilled and experienced Senior Agentforce Revenue Management Consultant. The ideal candidate will have a deep understanding of Agentforce Revenue Management (a.k.a. Revenue Cloud, Revenue Cloud Advanced, Revenue Lifecycle Management) including CPQ, Billing, Subscription Management, and the broader Revenue Lifecycle Management capabilities and how these components are used to design and optimise lead-to-cash processes. Caveat: This is NOT A ROLE for "Salesforce CPQ + Billing" (a.k.a. Steelbrick / Invoice-it) NOR is it for "Vlocity/Industries Cloud CPQ". Candidates masquerading experience in these products as Agentforce Revenue Management experience will be disqualified. This role involves working with customers across multiple industries to design, implement, and improve Salesforce Revenue Cloud solutions that streamline quoting, pricing, product configuration, order management, invoicing, billing, and revenue recognition. The candidate must have strong Salesforce foundations, clear architectural reasoning, and an expert ability to translate business requirements into structured configuration. They must also be highly capable in writing user stories and acceptance criteria. Key Responsibilities Consultation and Strategy Development Work with clients to understand their lead-to-cash processes, pricing models, catalog structures, quoting needs, approval flows, and billing challenges. Develop strategies for leveraging Revenue Cloud components to improve sales efficiency, pricing consistency, accuracy of orders, and revenue outcomes. Provide expert guidance on best practices for pricing design, product modelling, discount governance, subscription lifecycle design, and billing operations. Implementation and Configuration Lead the implementation of Agentforce Revenue Management capabilities, ensuring alignment with client needs. Configure and customise CPQ, Billing, and related core platform features, including: Product, price book, and pricing rule configuration. Context definitions Pricing procedures (price waterfall) Complex discounting rules (some automated, others discretionary, including advanced approvals when discount thresholds met) Quote templates, approval rules, and order management processes. Subscription lifecycle flows, renewals, amendments, and asset management. Screen and record-triggered flows supporting quoting or billing processes. Validation rules, custom fields, and security settings. Support integrations between Agentforce Revenue Management and external systems such as ERPs, payment gateways, tax engines, or accounting platforms. Project Management Work with project managers to support planning, execution, and delivery of end-to-end implementations. Coordinate with cross-functional teams including architects, developers, testers, and business SMEs. Provide clear progress updates, risks, and milestone reporting to stakeholders. Documentation and User Stories Write clear user stories using the standard format: AS A user role , I WANT goal , SO THAT reason . Define acceptance criteria using the GIVEN/WHEN/THEN format. Produce structured configuration documentation for both development and testing teams. Training and Support Deliver training sessions for clients on Agentforce Revenue Management features and operational workflows. Provide post-go-live support, troubleshooting, and continuous optimisation recommendations. Produce user guides, operational handbooks, and configuration documentation. Continuous Improvement Stay current with the latest Agentforce Revenue Management capabilities across CPQ, Billing, and Subscription Management. Identify opportunities for process improvement, automation, and optimisation. Participate in Salesforce community events to share knowledge and best practices. Qualifications Experience Minimum 5 years of experience in Salesforce consulting, with a strong focus on CPQ, Billing, Subscription Management, or revenue lifecycle transformation. Proven track record of successful Revenue Cloud implementations. Strong understanding of quoting processes, pricing design, order management, invoicing, and subscription lifecycle management. Technical Skills Deep knowledge of Agentforce Revenue Management capabilities and constraints. Proficiency in Salesforce configuration including: CPQ product rules, pricing rules, quote templates. Billing schedules, invoicing, taxation, revenue recognition. Screen flows and record-triggered flows. Validation rules, custom fields, automation, and security. Familiarity with Salesforce core platform (Sales Cloud), CRM concepts, and relevant integration patterns. Software Experience Agentforce Revenue Management Revenue Cloud (Advanced and/or Billing) Revenue Lifecycle Management Experience with ERP or finance system integrations is a plus Certifications (desirable) Revenue Cloud / RCA / Agentforce Revenue Management (2025 or later certifications ideally) Salesforce Administrator Platform Developer Platform App Builder OmniStudio Consultant or Developer Soft Skills Excellent communication and stakeholder-management skills. Strong analytical and problem-solving abilities. Ability to work independently and collaboratively. Professional, structured, and client-focused approach. Education Bachelor's degree in Business, Information Technology, Finance, or a related field. What We Offer Competitive salary and benefits package. Opportunities for professional development and career advancement. Flexible working arrangements. A collaborative and innovative working environment. Equal Opportunity Employer Trigg is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
A rapidly growing technology consultancy is looking for a Business Development Manager with built environment experience and an active network of Project Managers, Architects, MEP & Main Contractors in workplace or hospitality. If your contacts open doors and you know how fit out and new build projects run, this role will suit you perfectly. The Role • Build and grow relationships with Project Managers, Cost Consultants, Architects and key project stakeholders. • Spot early stage project opportunities and drive pipeline growth. • Stay close to market activity and client project cycles. • Represent the business at major industry events (CoreNet, BCO, etc.). • Support proposals, bids and CRM updates. To be successful with this opportunity you will have an understanding of work place and/or hospitality build projects and have a live network in areas such as commercial real estate, luxury commercial developments, building consultants, architecture and construction management. The ideal experience includes: • Proven consultative sales experience in the built environment. • Comfortable engaging senior stakeholders. • Strong presentation and communication skills. • CRM experience (Salesforce preferred). • Understanding of RIBA stages is a bonus. This is a key growth hire for an ambitious and already successful consultancy. If your network is strong and you know the built environment inside out, working collaboratively with a high performing Sales Director, you'll hit the ground running and be rewarded with an uncapped and generous commission bonus structure. At Fourteen People, we are committed to offering equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age or any other protected characteristics. We understand there is still much to be done as we partner with our clients to create and improve robust recruitment processes that will improve diversity equity and inclusion in the workplace. Fourteen People Ltd is acting as an Employment Agency in relation to this vacancy .
Mar 27, 2026
Full time
A rapidly growing technology consultancy is looking for a Business Development Manager with built environment experience and an active network of Project Managers, Architects, MEP & Main Contractors in workplace or hospitality. If your contacts open doors and you know how fit out and new build projects run, this role will suit you perfectly. The Role • Build and grow relationships with Project Managers, Cost Consultants, Architects and key project stakeholders. • Spot early stage project opportunities and drive pipeline growth. • Stay close to market activity and client project cycles. • Represent the business at major industry events (CoreNet, BCO, etc.). • Support proposals, bids and CRM updates. To be successful with this opportunity you will have an understanding of work place and/or hospitality build projects and have a live network in areas such as commercial real estate, luxury commercial developments, building consultants, architecture and construction management. The ideal experience includes: • Proven consultative sales experience in the built environment. • Comfortable engaging senior stakeholders. • Strong presentation and communication skills. • CRM experience (Salesforce preferred). • Understanding of RIBA stages is a bonus. This is a key growth hire for an ambitious and already successful consultancy. If your network is strong and you know the built environment inside out, working collaboratively with a high performing Sales Director, you'll hit the ground running and be rewarded with an uncapped and generous commission bonus structure. At Fourteen People, we are committed to offering equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age or any other protected characteristics. We understand there is still much to be done as we partner with our clients to create and improve robust recruitment processes that will improve diversity equity and inclusion in the workplace. Fourteen People Ltd is acting as an Employment Agency in relation to this vacancy .
Job Title: Sales Executive - USA-LA based This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to: Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. Overview A customer-facing role responsible for developing business in new markets and where appropriate growing market share in existing markets. Developing the sales strategy to ensure the business is most effective in achieving targets for business growth and revenue in all key regions across the Print & Packaging offering as well as seeking opportunities for creative services. Accountabilities To drive the business development activities for the offering in the allocated countries, taking responsibility for all commercial aspects of any successful pitch and implementation. Undertake activity for other markets when appropriate. To lead as appropriate or support business development activities and to assist as required in incremental growth opportunities with existing clients. To play an active role in identifying and following through on opportunities to develop the service offering. Required to deliver the target and budget numbers with agreed levels of profitability. Duties and responsibilities Develop and lead new business activity, to grow revenue in line with our annualised budgets and our strategic business plans Ensure that we are included on RFQ activity to achieve sales targets and growth expectations. Achieve agreed sales targets ensuring EBITDA and turnover targets met. Ensure that we maintain the agreed gross profit ratios for all existing and new business and to review on 6 month basis Customer gross profit performance and recommend action where appropriate To manage effectively and efficiently all set up costs, setting clear budgets in line with targets and ensuring sound commercial usage of resources. To develop our business relationship with customers to enable us to grow our value proposition and service offering Assist in the development of the company value proposition To sell our full value proposition and service offering to all major customer targets Lead and implement the Key Account Strategy and Key Account Plans KAP for the defined Accounts and ensure that they are relevant and up to date and reviewed every 6 months Provide leadership to the Sales and customer services team by ensuring the necessary disciplines are in place around maximising customer visits, contact reports and that internal review meetings are taking place at the agreed frequency. Ensure the Sales and Business Development organisation remains fully abreast of the organisations global technical capabilities. Maintain awareness of developments in sales techniques and technology to ensure that the company maintains and develops its competitive position. Develop and control budget to ensure that all financial targets are met and that all necessary financial controls are in place to comply with company and regulatory requirements. Monitor competitive landscape to ensure that the business maintains and develops its competitive position. Work with the Sales Director to co-ordinate activities and maximise value. To report activity each month to the Sales Director. Keeping information concerning assigned accounts up to date in the current CRM system (at present SalesForce) Key Skills Highly experienced in ensuring participation in RFQ processes within a range of consumer markets. Strong proven ability of creating, developing and managing multi level customer relationships. Track record in new business pitches, account management and customer care Understanding/experience of artwork and pre-press workflows for packaging Relevant experience and client relationships in the Consumer Packaged Goods industry with a track record of selling in this environment at senior level Strong customer-facing skills - presenting the company in a professional and knowledgeable manner Strong negotiating skills and experience To apply for this vacancy fill in the form below. The following fields are required.
Mar 26, 2026
Full time
Job Title: Sales Executive - USA-LA based This position has now been filled, but has been left on our website as we have other similar vacancies to this on an ongoing basis that might interest you. More importantly, we have vacancies that are not advertised due to their confidential nature therefore it would certainly be in your interest to email your CV, as a word document, depending on which sector you are in, to: Head of Packaging recruitment - Greg Nelson - Head of Print recruitment - Neil Pearson - Head Paper recruitment - Gary Young - Board level, account management and all levels of sales vacancies - Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging is cartons, a category of print is print management, in fact we have over 30 specialist categories. Our specialist consultant will contact you if we have a live vacancy that matches, or contact you in the near future as soon a good match to skill set and experience becomes available. Overview A customer-facing role responsible for developing business in new markets and where appropriate growing market share in existing markets. Developing the sales strategy to ensure the business is most effective in achieving targets for business growth and revenue in all key regions across the Print & Packaging offering as well as seeking opportunities for creative services. Accountabilities To drive the business development activities for the offering in the allocated countries, taking responsibility for all commercial aspects of any successful pitch and implementation. Undertake activity for other markets when appropriate. To lead as appropriate or support business development activities and to assist as required in incremental growth opportunities with existing clients. To play an active role in identifying and following through on opportunities to develop the service offering. Required to deliver the target and budget numbers with agreed levels of profitability. Duties and responsibilities Develop and lead new business activity, to grow revenue in line with our annualised budgets and our strategic business plans Ensure that we are included on RFQ activity to achieve sales targets and growth expectations. Achieve agreed sales targets ensuring EBITDA and turnover targets met. Ensure that we maintain the agreed gross profit ratios for all existing and new business and to review on 6 month basis Customer gross profit performance and recommend action where appropriate To manage effectively and efficiently all set up costs, setting clear budgets in line with targets and ensuring sound commercial usage of resources. To develop our business relationship with customers to enable us to grow our value proposition and service offering Assist in the development of the company value proposition To sell our full value proposition and service offering to all major customer targets Lead and implement the Key Account Strategy and Key Account Plans KAP for the defined Accounts and ensure that they are relevant and up to date and reviewed every 6 months Provide leadership to the Sales and customer services team by ensuring the necessary disciplines are in place around maximising customer visits, contact reports and that internal review meetings are taking place at the agreed frequency. Ensure the Sales and Business Development organisation remains fully abreast of the organisations global technical capabilities. Maintain awareness of developments in sales techniques and technology to ensure that the company maintains and develops its competitive position. Develop and control budget to ensure that all financial targets are met and that all necessary financial controls are in place to comply with company and regulatory requirements. Monitor competitive landscape to ensure that the business maintains and develops its competitive position. Work with the Sales Director to co-ordinate activities and maximise value. To report activity each month to the Sales Director. Keeping information concerning assigned accounts up to date in the current CRM system (at present SalesForce) Key Skills Highly experienced in ensuring participation in RFQ processes within a range of consumer markets. Strong proven ability of creating, developing and managing multi level customer relationships. Track record in new business pitches, account management and customer care Understanding/experience of artwork and pre-press workflows for packaging Relevant experience and client relationships in the Consumer Packaged Goods industry with a track record of selling in this environment at senior level Strong customer-facing skills - presenting the company in a professional and knowledgeable manner Strong negotiating skills and experience To apply for this vacancy fill in the form below. The following fields are required.
Senior Consultant, Digital Op Model, Process Improvement, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer-facing functions through digital innovation, user-centric design, and agile delivery. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities You'll support the full lifecycle of customer technology projects-from research and business case development to delivery and implementation. You'll gather and prioritise requirements, facilitate workshops, and collaborate with cross-functional teams to deliver customer-centred solutions. You'll also support CRM and omnichannel transformation projects, using data to create personalised customer experiences. Skills and attributes for success You're analytical, detail-oriented, and a strong communicator. You're comfortable working with CRM platforms like Salesforce or Microsoft Dynamics and tools like Microsoft Visio or Azure. You thrive in agile environments and enjoy collaborating with diverse teams. Your focus is always on delivering value and enhancing customer experience. Ideally, you'll also have Experience with Lean, Six Sigma, and agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Experience as a Product Owner or Scrum Master is a plus. What we look for We're looking for someone who's curious, adaptable, and purpose-driven. You bring a collaborative mindset and a passion for innovation. You're ready to make an impact and help shape the future of customer transformation. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Mar 25, 2026
Full time
Senior Consultant, Digital Op Model, Process Improvement, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer-facing functions through digital innovation, user-centric design, and agile delivery. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities You'll support the full lifecycle of customer technology projects-from research and business case development to delivery and implementation. You'll gather and prioritise requirements, facilitate workshops, and collaborate with cross-functional teams to deliver customer-centred solutions. You'll also support CRM and omnichannel transformation projects, using data to create personalised customer experiences. Skills and attributes for success You're analytical, detail-oriented, and a strong communicator. You're comfortable working with CRM platforms like Salesforce or Microsoft Dynamics and tools like Microsoft Visio or Azure. You thrive in agile environments and enjoy collaborating with diverse teams. Your focus is always on delivering value and enhancing customer experience. Ideally, you'll also have Experience with Lean, Six Sigma, and agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Experience as a Product Owner or Scrum Master is a plus. What we look for We're looking for someone who's curious, adaptable, and purpose-driven. You bring a collaborative mindset and a passion for innovation. You're ready to make an impact and help shape the future of customer transformation. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
A leading consulting firm is looking for a Senior Consultant to revolutionize customer engagement through digital transformation. The role involves supporting technology projects across their lifecycle and delivering customer-centered solutions. Ideal candidates will possess strong analytical skills and experience with CRM platforms like Salesforce, thrive in agile environments, and have knowledge of Lean and Six Sigma methodologies. Join and contribute to shaping a better working world.
Mar 25, 2026
Full time
A leading consulting firm is looking for a Senior Consultant to revolutionize customer engagement through digital transformation. The role involves supporting technology projects across their lifecycle and delivering customer-centered solutions. Ideal candidates will possess strong analytical skills and experience with CRM platforms like Salesforce, thrive in agile environments, and have knowledge of Lean and Six Sigma methodologies. Join and contribute to shaping a better working world.
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Mar 25, 2026
Full time
Senior Consultant, Customer Transformation, UX Product Manager, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through developing and implementing Customer & UX strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Collaborate with clients to understand the market and customer needs, and business objectives. Define the product vision and strategy, aligning it with business goals and customer needs. Utilise human centred design methodologies to ideate, co design and conceptualise innovative product solutions. Create user journey maps to identify customer pain points and opportunities. Design prototypes to validate solutions. Facilitate workshops to engage and inspire stakeholders in the value of a design led process. Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions. Collect, prioritise and translate comprehensive product requirements into features and user stories. Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks and developing mitigation strategies. Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co designing solutions to drive successful outcomes. Work closely with cross functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery. Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders. Build strong relationships and advocate for user centred design principles, ensuring that the product meets user needs and provides a positive experience. Skills and attributes for success UX Design: proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction. Strategic Thinking and Business Acumen: ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth. Strong strategic planning and execution skills. Product Management: ability to manage and deliver products and implementation projects across the entire lifecycle. Strong organisational and time management skills. Strong understanding of user centred design principles, design thinking methodology. Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross functional teams. Strong analytical, problem solving and creative thinking abilities, with a focus on delivering outcomes and results. A passion for innovation and a relentless drive to deliver exceptional client outcomes. Leverage data to provide companies with fresh insights, empowering the creation of personalised customer experiences. Strong communication and presentation skills, expertise in developing and facilitating client workshops. Ability to create future visions for products and services that inspire and meet service user needs. Stakeholder and Client Engagement and Management: Ability to engage directly with senior client stakeholders. Strong relationship building and interpersonal skills. What we look for Moderate amount of experience in customer practice at Senior Consultant Level. Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field. If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation. Experience in working with developers, designers, business analysts, and testers to deliver customer centred technology solutions, digital transformations and design led innovation. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics. Experience with using Figma and Microsoft Azure Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
YOUTH ENDOWMENT FUND CHARITABLE TRUST
Hackney, London
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Mar 24, 2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
frog - Director - Financial Services Transformation (Service) frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experience by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. Frogs value humour, positivity, and community just as highly as performance and outcomes. We have an open, flexible and inclusive culture. Working at frog means you are empowered to meet the moment and Make Your Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering exceptional end to end experiences for both customers and frontline colleagues You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particularly in insurance and retail banking. You will leverage your hands on experience of large scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike. Key Responsibilities Lead and grow frog's Service Transformation activities across FS clients contributing to the overall growth of our business with FS clients Create and deliver transformation strategies that align with business goals such as operational efficiency, CRM optimisation, personalised experiences and delivering innovative customer care. Lead and deliver large-scale and complex programmes of work from inception to implementation that leverage Capgemini group-wide capabilities, have sound commercial foundation, measurable business outcomes and that excite and engage our clients and colleagues. Lead business development, including shaping proposals, responding to bids, pitching to clients, and growing key accounts. Build trusted relationships as a strategic advisor to senior client stakeholders, including C suite leaders, leveraging your deep sector knowledge and consultancy experience. Inspire, coach and develop high performing teams, fostering a culture of creativity, collaboration, and excellence. Build and maintain a strong external presence through thought leadership, speaking engagements, and social media (e.g. LinkedIn). What we are looking for Consulting experience, ideally within Big 4. Deep Sector expertise in FS, in particular Insurance, with a strong understanding of market trends, regulatory landscape, and customer needs. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. Proven track record of delivering complex transformation programmes in the insurance sector. Respected industry leader with a visible online presence and a strong network of insurance sector contacts. Passion for innovation and a human centred approach to problem solving. Experience working in or leading a sector focused team within a consultancy is highly desirable. What you will bring A good fit for this role will bring many of the skills, experience, and attributes below Strategic Leader - Capable of managing high performing teams while delivering impactful approaches that drive measurable results for our clients Experienced seller - a proven track record of identifying and driving potential opportunities with clients that will open up areas for frog to expand Pragmatic problem solver - adopts a proactive and flexible approach, focused on finding practical solutions and reducing complexity to drive results Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Commercially astute - develops programmes of work that deliver commercially for both client and frog, is contractually savvy and takes a balanced approach to risk management Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Mar 22, 2026
Full time
frog - Director - Financial Services Transformation (Service) frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experience by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. Frogs value humour, positivity, and community just as highly as performance and outcomes. We have an open, flexible and inclusive culture. Working at frog means you are empowered to meet the moment and Make Your Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering exceptional end to end experiences for both customers and frontline colleagues You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particularly in insurance and retail banking. You will leverage your hands on experience of large scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike. Key Responsibilities Lead and grow frog's Service Transformation activities across FS clients contributing to the overall growth of our business with FS clients Create and deliver transformation strategies that align with business goals such as operational efficiency, CRM optimisation, personalised experiences and delivering innovative customer care. Lead and deliver large-scale and complex programmes of work from inception to implementation that leverage Capgemini group-wide capabilities, have sound commercial foundation, measurable business outcomes and that excite and engage our clients and colleagues. Lead business development, including shaping proposals, responding to bids, pitching to clients, and growing key accounts. Build trusted relationships as a strategic advisor to senior client stakeholders, including C suite leaders, leveraging your deep sector knowledge and consultancy experience. Inspire, coach and develop high performing teams, fostering a culture of creativity, collaboration, and excellence. Build and maintain a strong external presence through thought leadership, speaking engagements, and social media (e.g. LinkedIn). What we are looking for Consulting experience, ideally within Big 4. Deep Sector expertise in FS, in particular Insurance, with a strong understanding of market trends, regulatory landscape, and customer needs. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. Proven track record of delivering complex transformation programmes in the insurance sector. Respected industry leader with a visible online presence and a strong network of insurance sector contacts. Passion for innovation and a human centred approach to problem solving. Experience working in or leading a sector focused team within a consultancy is highly desirable. What you will bring A good fit for this role will bring many of the skills, experience, and attributes below Strategic Leader - Capable of managing high performing teams while delivering impactful approaches that drive measurable results for our clients Experienced seller - a proven track record of identifying and driving potential opportunities with clients that will open up areas for frog to expand Pragmatic problem solver - adopts a proactive and flexible approach, focused on finding practical solutions and reducing complexity to drive results Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Commercially astute - develops programmes of work that deliver commercially for both client and frog, is contractually savvy and takes a balanced approach to risk management Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
Mar 22, 2026
Full time
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
Monitoring and Evaluation Manager (Maternity Cover) Contract: Fixed-term (Maternity Cover) from the beginning of June 2026 Hours: Part Time, 0.6 FTE/ 3 days a week Location: Office based at Somerset House, London, with some hybrid working Salary: £32,000 (pro rata) Job Overview The Monitoring and Evaluation Manager plays a central role in ensuring that the National Saturday Club (NSC) can robustly measure, evaluate and communicate the significant positive impact of its work, and that of its partners, on young people across the UK. Working closely with the CRM Manager and the wider national team, the postholder will oversee data collection processes across the national network of Saturday Clubs hosted by universities, colleges and cultural institutions. The role supports Clubs to gather meaningful and consistent data, while ensuring that young people and partners clearly understand what information is collected and why. It also ensures that high- quality data is collected, managed and shared effectively, and that clear feedback loops are established to inform programme planning, recruitment and retention, while supporting an evidence-based culture across the organisation. This role is critical to ensuring that, as the National Saturday Club grows, it does so responsibly. The postholder will help maintain high standards of experience for its beneficiaries and contribute to building a credible and transparent evidence base that strengthens the organisation's long-term sustainability and its influence on policy, research and knowledge sharing. Responsibilities and Duties: Working with the NSC team, develop and maintain appropriate methods of data collection, aligned with the organisational theory of change, and funder requirements Working with the CRM Manager, manage data collection systems to develop a robust evidence base Work with the independent evaluator consultant and meet regular reporting deadlines Create clear guidelines and support Clubs in collecting quality data in a timely manner Ensure clear messaging for Club members and host partners to understand what data is being collected, methods and their rights Set up and enact a system of reminders and support to boost response rates Clean and manage datasets• Working with the CRM Manager, develop dashboards for sharing live monitoring and evaluation data with NSC team members on key themes including Club member recruitment, young people demographics, and programme feedback Compile data for accurate reports for funders, trustees and partners in a timely manner Share summaries and learning back with the National Saturday Club team, Clubs and funding partners Develop structured processes and timelines for sharing monitoring and evaluation findings with NSC team members to inform programme planning, recruitment and retention work Maintain secure data archives Other Information: Attend and contribute to team meetings, supervision sessions, training and any other internal meetings as requested Attend external meetings with stakeholders, partners and funders as requested Conduct all activities in line with our values and policies and in a manner which promotes and enhances National Saturday Club's image and reputation. Undertake any other duties that may reasonably be required to fulfil the duties of this post (including some national travel, overnight stays) Some weekend working may be required, for which time-off in lieu can be claimed. Person specification: Essential Criteria: Undergraduate degree or equivalent experience Demonstrable experience in monitoring and evaluation, data management or impact reporting within education, youth, cultural or voluntary sectors Strong experience managing, cleaning and maintaining quantitative and qualitative datasets Experience developing or managing data collection systems across multiple delivery partners Good understanding of data protection, GDPR and ethical considerations when working with young people Experience producing clear and accurate reports for funders, trustees or senior stakeholders Strong IT proficiency, data literacy and confidence using CRM systems, databases and spreadsheet software Ability to communicate data processes clearly to partners and support improved response rates Strong organisational skills, with the ability to manage deadlines and multiple reporting cycles Commitment to equity and inclusion and an understanding of non-formal or creative learning contexts Excellent attention to detail and accuracy Ability to work independently and collaboratively in a fast-paced environment Professional, approachable and supportive manner when working with partners Desirable Criteria: Experience working within a multi-site or networked delivery model Experience working with Salesforce or similar CRM development or system design Experience developing data dashboards or using visualisation tools (e.g. Power BI, Tableau or similar) Knowledge of participatory or youth-centred evaluation approaches Experience presenting data to external stakeholders, including funders Understanding of creative education, cultural sector delivery or youth participation policy Experience contributing to organisational strategy through evaluation insights Experience working with young people in educational or creative context Previous experience in cultural or creative organisations Equality, Diversity & Inclusion All employees complete safeguarding and ED&I training and contribute to an inclusive culture. We actively welcome applications from candidates of all backgrounds - particularly those currently under-represented in the arts, cultural and education sectors. Environmental responsibility We take our role in trying to minimise our impact on the environment seriously and recognise the importance of championing and influencing change within our organisation, through partner collaboration and across all our activities. Data Protection All applications will be processed in accordance with General Data Protection Regulations (GDPR). All applications will be held for a period of six months for the purposes of consideration for future roles, after which point they will be securely destroyed. If you do not wish for your application to be held for this duration, then please notify us by emailing; The Saturday Club Trust is a UK-registered charity (no ) and company limited by guarantee in England and Wales (no ).
Mar 20, 2026
Full time
Monitoring and Evaluation Manager (Maternity Cover) Contract: Fixed-term (Maternity Cover) from the beginning of June 2026 Hours: Part Time, 0.6 FTE/ 3 days a week Location: Office based at Somerset House, London, with some hybrid working Salary: £32,000 (pro rata) Job Overview The Monitoring and Evaluation Manager plays a central role in ensuring that the National Saturday Club (NSC) can robustly measure, evaluate and communicate the significant positive impact of its work, and that of its partners, on young people across the UK. Working closely with the CRM Manager and the wider national team, the postholder will oversee data collection processes across the national network of Saturday Clubs hosted by universities, colleges and cultural institutions. The role supports Clubs to gather meaningful and consistent data, while ensuring that young people and partners clearly understand what information is collected and why. It also ensures that high- quality data is collected, managed and shared effectively, and that clear feedback loops are established to inform programme planning, recruitment and retention, while supporting an evidence-based culture across the organisation. This role is critical to ensuring that, as the National Saturday Club grows, it does so responsibly. The postholder will help maintain high standards of experience for its beneficiaries and contribute to building a credible and transparent evidence base that strengthens the organisation's long-term sustainability and its influence on policy, research and knowledge sharing. Responsibilities and Duties: Working with the NSC team, develop and maintain appropriate methods of data collection, aligned with the organisational theory of change, and funder requirements Working with the CRM Manager, manage data collection systems to develop a robust evidence base Work with the independent evaluator consultant and meet regular reporting deadlines Create clear guidelines and support Clubs in collecting quality data in a timely manner Ensure clear messaging for Club members and host partners to understand what data is being collected, methods and their rights Set up and enact a system of reminders and support to boost response rates Clean and manage datasets• Working with the CRM Manager, develop dashboards for sharing live monitoring and evaluation data with NSC team members on key themes including Club member recruitment, young people demographics, and programme feedback Compile data for accurate reports for funders, trustees and partners in a timely manner Share summaries and learning back with the National Saturday Club team, Clubs and funding partners Develop structured processes and timelines for sharing monitoring and evaluation findings with NSC team members to inform programme planning, recruitment and retention work Maintain secure data archives Other Information: Attend and contribute to team meetings, supervision sessions, training and any other internal meetings as requested Attend external meetings with stakeholders, partners and funders as requested Conduct all activities in line with our values and policies and in a manner which promotes and enhances National Saturday Club's image and reputation. Undertake any other duties that may reasonably be required to fulfil the duties of this post (including some national travel, overnight stays) Some weekend working may be required, for which time-off in lieu can be claimed. Person specification: Essential Criteria: Undergraduate degree or equivalent experience Demonstrable experience in monitoring and evaluation, data management or impact reporting within education, youth, cultural or voluntary sectors Strong experience managing, cleaning and maintaining quantitative and qualitative datasets Experience developing or managing data collection systems across multiple delivery partners Good understanding of data protection, GDPR and ethical considerations when working with young people Experience producing clear and accurate reports for funders, trustees or senior stakeholders Strong IT proficiency, data literacy and confidence using CRM systems, databases and spreadsheet software Ability to communicate data processes clearly to partners and support improved response rates Strong organisational skills, with the ability to manage deadlines and multiple reporting cycles Commitment to equity and inclusion and an understanding of non-formal or creative learning contexts Excellent attention to detail and accuracy Ability to work independently and collaboratively in a fast-paced environment Professional, approachable and supportive manner when working with partners Desirable Criteria: Experience working within a multi-site or networked delivery model Experience working with Salesforce or similar CRM development or system design Experience developing data dashboards or using visualisation tools (e.g. Power BI, Tableau or similar) Knowledge of participatory or youth-centred evaluation approaches Experience presenting data to external stakeholders, including funders Understanding of creative education, cultural sector delivery or youth participation policy Experience contributing to organisational strategy through evaluation insights Experience working with young people in educational or creative context Previous experience in cultural or creative organisations Equality, Diversity & Inclusion All employees complete safeguarding and ED&I training and contribute to an inclusive culture. We actively welcome applications from candidates of all backgrounds - particularly those currently under-represented in the arts, cultural and education sectors. Environmental responsibility We take our role in trying to minimise our impact on the environment seriously and recognise the importance of championing and influencing change within our organisation, through partner collaboration and across all our activities. Data Protection All applications will be processed in accordance with General Data Protection Regulations (GDPR). All applications will be held for a period of six months for the purposes of consideration for future roles, after which point they will be securely destroyed. If you do not wish for your application to be held for this duration, then please notify us by emailing; The Saturday Club Trust is a UK-registered charity (no ) and company limited by guarantee in England and Wales (no ).
Managing Consultant - Salesforce (Education) We are seeking a Managing Consultant to lead and grow a new Salesforce capability within our client's Higher Education practice. This role represents the first senior Salesforce hire in the function, responsible for establishing the technical foundation, shaping the consulting offering, and delivering digital transformation programmes for university clients. The successful candidate will combine deep Salesforce architecture expertise with strong consulting and commercial experience, acting as both a technical leader and a trusted advisor to university executives. This is a unique opportunity to build and scale a Salesforce practice, develop new propositions, and take ownership of a strategic capability within the Higher Education sector. Key Responsibilities: Architecture & Delivery Lead the end-to-end architecture and delivery of Salesforce Education Cloud implementations. Design scalable solutions supporting the student lifecycle including admissions, student success, advancement and engagement. Define technical architecture, integration patterns and development standards across Salesforce and enterprise systems. Client Advisory Act as a trusted advisor to university leadership and IT stakeholders, translating institutional priorities into technical solutions. Communicate complex technical concepts clearly to non-technical academic stakeholders. Practice & Team Development Establish and grow the Salesforce capability, setting development standards and delivery frameworks. Mentor delivery teams and help build a scalable Salesforce practice. Sales & Proposition Development Develop and sell Salesforce-based transformation propositions for Higher Education institutions. Build long-term client relationships and leverage sector networks to grow the practice. Innovation Stay ahead of Salesforce releases and identify opportunities to leverage AI, automation and data-driven student experiences. Key Requirements: 8+ years Salesforce experience, including 3+ years in an Architect role. Strong experience delivering Salesforce Education Cloud solutions within Higher Education (advantageous) Salesforce Certified Application Architect or System Architect (Education Cloud Consultant desirable). Deep understanding of enterprise cloud architecture including SaaS, PaaS, integration patterns and multi-tier infrastructure. Experience delivering cross-cloud Salesforce implementations integrated with enterprise systems. Expertise with CI/CD pipelines, release management and Salesforce deployment frameworks. Proven ability to develop and sell consulting propositions. Established network within the Higher Education sector (advantageous) Strong communication skills with the ability to translate technical architecture into business value.
Mar 16, 2026
Full time
Managing Consultant - Salesforce (Education) We are seeking a Managing Consultant to lead and grow a new Salesforce capability within our client's Higher Education practice. This role represents the first senior Salesforce hire in the function, responsible for establishing the technical foundation, shaping the consulting offering, and delivering digital transformation programmes for university clients. The successful candidate will combine deep Salesforce architecture expertise with strong consulting and commercial experience, acting as both a technical leader and a trusted advisor to university executives. This is a unique opportunity to build and scale a Salesforce practice, develop new propositions, and take ownership of a strategic capability within the Higher Education sector. Key Responsibilities: Architecture & Delivery Lead the end-to-end architecture and delivery of Salesforce Education Cloud implementations. Design scalable solutions supporting the student lifecycle including admissions, student success, advancement and engagement. Define technical architecture, integration patterns and development standards across Salesforce and enterprise systems. Client Advisory Act as a trusted advisor to university leadership and IT stakeholders, translating institutional priorities into technical solutions. Communicate complex technical concepts clearly to non-technical academic stakeholders. Practice & Team Development Establish and grow the Salesforce capability, setting development standards and delivery frameworks. Mentor delivery teams and help build a scalable Salesforce practice. Sales & Proposition Development Develop and sell Salesforce-based transformation propositions for Higher Education institutions. Build long-term client relationships and leverage sector networks to grow the practice. Innovation Stay ahead of Salesforce releases and identify opportunities to leverage AI, automation and data-driven student experiences. Key Requirements: 8+ years Salesforce experience, including 3+ years in an Architect role. Strong experience delivering Salesforce Education Cloud solutions within Higher Education (advantageous) Salesforce Certified Application Architect or System Architect (Education Cloud Consultant desirable). Deep understanding of enterprise cloud architecture including SaaS, PaaS, integration patterns and multi-tier infrastructure. Experience delivering cross-cloud Salesforce implementations integrated with enterprise systems. Expertise with CI/CD pipelines, release management and Salesforce deployment frameworks. Proven ability to develop and sell consulting propositions. Established network within the Higher Education sector (advantageous) Strong communication skills with the ability to translate technical architecture into business value.
Managing Consultant - Public Services - Solution Architecture We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Public Services community as a Solution Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping UK Public Servicesand tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Consulting experience, leading Architecture and development teams through end-to-end solutions for complex client challenges in the UK Public Services sector. Proven record of contributing to business development and working to sales targets forlarge UK central government contracts (£1m+ contract value size). You have an established network of senior stakeholders inthe sector, with a proven ability to nurture and expand relationships Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration) You've worked on the Application side of the tech stack, then moved into Solution architecture. Strong familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate) Skilled at building trusted relationships with senior stakeholders You've managed teams of developers and technical colleagues While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Mar 07, 2026
Full time
Managing Consultant - Public Services - Solution Architecture We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Why consider joining our Public Services community as a Solution Architecture Managing Consultant? Join a team where you're trusted to shape your own path, manage your time, and influence real change for our clients and communities. Grow a flexible and unique career within a trust-based,inclusive environment that values excellence, innovation, and curiosity. Be part of a team actively shaping UK Public Servicesand tackling issues that impact our everyday lives Join other experts within our supportive and collaborative community through knowledge-sharing and peer-level support, coaching and mentoring What you can expect Be part of our management team, helping shape and launch new service propositions while driving strategic business growth. Lead business development initiatives -building trusted client relationships, owning outcomes, and delivering innovative, high-impact solutions. Collaborate with FTSE 100 clients as a respected advisor, guiding them through complex challenges with clarity and creativity. Support your team's growth through coaching, knowledge-sharing, and creating opportunities for them to thrive. Consulting experience, leading Architecture and development teams through end-to-end solutions for complex client challenges in the UK Public Services sector. Proven record of contributing to business development and working to sales targets forlarge UK central government contracts (£1m+ contract value size). You have an established network of senior stakeholders inthe sector, with a proven ability to nurture and expand relationships Demonstrated ability to shape and communicate architectural strategies across multiple domains (application, business, integration) You've worked on the Application side of the tech stack, then moved into Solution architecture. Strong familiarity with architecture frameworks and modelling tools (e.g. UML, ArchiMate) Skilled at building trusted relationships with senior stakeholders You've managed teams of developers and technical colleagues While we advocate for using the right tech for the right task, you can expect to work with the following technologies to ensure scalable, high-performance applications: Cloud & Platforms: AWS, Azure, Google Cloud Platform, IBM, Oracle, Salesforce Architecture & Delivery: Microservices, packaged solutions, cloud/on-premise models, agile delivery, digital transformation Tools & Frameworks: IoT, cloud-native architectures, UML, ArchiMate Additional information Please note that the interview stages may be subject to change based on the specific requirements of the role. Introductory call with one of our senior Talent Acquisition partners to explore your background, the opportunity and PA. Round 1: 3x competency interviews, allowing you to meet different members of PA. Final Round : Business plan presentation with PA leaders - you will be given guidance and time to prepare in advance. Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Hybrid Working- Our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on client site. Adjustments or accommodations- Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
