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Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Strategic Customer Success Manager to join our Enterprise Customer Success organization. As part of the organization, you will be delivering customer outcomes to our top enterprise accounts and working with Fortune 500 caliber clients across the world. This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives. You are customer's consultant and trusted partner who can navigate complex business objectives and develop them into Smarsh champions. How will you contribute? Create value for the customer by knowing, tracking, and managing customer's business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relationships for your accounts. Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan. Drive and track customer adoption of Smarsh products and services. Proactively identifying strategic growth opportunities while providing value with what the customer has today. Measure and report on customer health. Identify appropriate steps or resources and lead effort to improve customer health. Proactively identify At Risk Clients and define escalation and remediation plans. This includes any cross-departmental collaboration as needed. Establish and oversee a comprehensive customer governance structure with clear processes, cadence, and communication channels including Executive Business Reviews. Take ownership for resolving customer issues; Partner with other internal teams to ensure escalated issues are being resolved in a timely manner. Lead weekly or monthly meetings for assigned accounts, including 1-on-1s with key customer contacts. Negotiate complex renewal terms. Adhere to defined CSM processes, metrics, and tools. Track activities in CRM tools and accurately log outcomes of customer discussions. Consistently meet or exceed target customer activity metrics and SLO's. Identify best practices and coach throughout Customer success team. Work as part of a collaborative team and provide feedback for improvement to internal stakeholders. Other duties as assigned. What will you bring? 10+ years' experience in a customer-facing role, preferably in B2B and/or SaaS environments. BA/BS degree in business/technology or comparable experience and 5+ years' experience in customer success. Understanding of Banks, Broker Dealers, Hedge Funds, Private Equity, FinTech, VC funds and their respective technology needs is a big advantage. Extremely strong oral and written communication skills. Intellectual Curiosity and technical acumen. Skilled at matrix management and using leadership skills to achieve goals. Demonstrated mastery of organization skills. Confident in juggling multiple tasks. Ability to quickly understand questions and problem solving. Proven results in driving customer health and satisfaction resulting in loyalty and advocacy. Knowledge of working in tools like Salesforce, Gainsight and Jira. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Join our Retirement Communications Team in an exciting sales role, helping businesses with tailored communication solutions. We are looking for a driven and relationship-focused individual to identify and secure new business opportunities, exceed revenue targets through proactive sales efforts, and enhance Gallagher's reputation in the retirement communications space. You will work closely with the team to ensure a seamless transition from winning new business to delivering successful projects, all while providing exceptional service to clients, colleagues, and partners. If you are passionate about building connections and achieving results in an inclusive and supportive environment, we would love to hear from you. How you'll make an impact Responsible for new business development with corporate clients - actively look for, prospect and convert new business opportunities in order to meet and exceed financial target s Build and proactively manage your own sales pipeline Research, evaluate and pursue additional leads/prospects through research Promote and market Gallagher business through extensive and persistent outbound emails and calls to prospective clients Demonstrate sound knowledge of the UK retirement communications market and talk confidently to prospective clients about Gallagher propositions Proactively run discovery/strategy/roundtable/knowledge sharing sessions as part of the prospecting process Write thought leadership pieces and use social media platforms to enhance business reputation Ensure the profitable growth of the business by identifying and proactively developing and securing additional revenue from new client relationships through cross selling initiatives, referrals, professional connections and leveraging Gallagher's internal network Schedule, prepare for and run prospecting meetings Organise and run sales events, attend industry events and conferences including speaking engagements Work collaboratively with other Gallagher sales representatives on joint new business opportunities and pitches Lead on direct tender responses and sales pitches, including the preparation and delivery of required proposals, PowerPoint presentations etc Maintain all contacts/opportunities and record all progress in agreed CRM tool Ensure the highest possible quality of data in CRM system Adhere to all GPDR requirements Work with the Retirement Communications Team to support the acquisition of new accounts Undertake all prospecting in a professional, timely and compliant manner in liaison with other teams as required Attend team/Consultant meetings to share and exchange views and drive forward best practice and innovation within our services portfolio Draw up and negotiate on services/fee proposals with new clients - subject to the approval protocols in force Line manage and professionally develop other Sales Development Representatives in the team Carry out duties with our internal policies and procedures in accordance with applicable laws, rules, regulation, good governance and Gallagher's shared values, including putting clients at the heart of our business Take all reasonable steps to ensure the part of the business for which you are accountable for, demonstrably complies with applicable laws, rules, regulation, good governance and Gallagher's shared values, including putting clients at the heart of our business. If shortcomings are identified, take responsibility for remedial action planning and action in conjunction with the relevant experts within the firm About You Up to date technical knowledge of the UK retirement market Prior use of LinkedIn Sales Navigator, ZoomInfo, Outreach, and Salesforce preferred Drive to keep up to date with key developments, industry/market changes and regulations IT literate - Microsoft Office (Excel, Word, PowerPoint) and relevant internal systems/database Demonstrable experience within a similar role Demonstrable record of high sales success, with ability to manage and develop business from new clients in the corporate/trustee client arena Sales orientated: outstanding customer service, translates client needs into engagements, demonstrates commerciality in their actions, establishes network of external clients, developing and maintaining strong relationships Strong verbal and written communication/presentation skills both internally and externally Ability to negotiate effectively with prospects at Board level Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks Ability to work under pressure, solve problems and develop workable solutions High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation Proven project management capability and experience Able to deal with change in a positive way Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to . click apply for full job details

Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Join our Retirement Communications Team in an exciting sales role, helping businesses with tailored communication solutions. We are looking for a driven and relationship-focused individual to identify and secure new business opportunities, exceed revenue targets through proactive sales efforts, and enhance Gallagher's reputation in the retirement communications space. You will work closely with the team to ensure a seamless transition from winning new business to delivering successful projects, all while providing exceptional service to clients, colleagues, and partners. If you are passionate about building connections and achieving results in an inclusive and supportive environment, we would love to hear from you. How you'll make an impact Responsible for new business development with corporate clients - actively look for, prospect and convert new business opportunities in order to meet and exceed financial target s Build and proactively manage your own sales pipeline Research, evaluate and pursue additional leads/prospects through research Promote and market Gallagher business through extensive and persistent outbound emails and calls to prospective clients Demonstrate sound knowledge of the UK retirement communications market and talk confidently to prospective clients about Gallagher propositions Proactively run discovery/strategy/roundtable/knowledge sharing sessions as part of the prospecting process Write thought leadership pieces and use social media platforms to enhance business reputation Ensure the profitable growth of the business by identifying and proactively developing and securing additional revenue from new client relationships through cross selling initiatives, referrals, professional connections and leveraging Gallagher's internal network Schedule, prepare for and run prospecting meetings Organise and run sales events, attend industry events and conferences including speaking engagements Work collaboratively with other Gallagher sales representatives on joint new business opportunities and pitches Lead on direct tender responses and sales pitches, including the preparation and delivery of required proposals, PowerPoint presentations etc Maintain all contacts/opportunities and record all progress in agreed CRM tool Ensure the highest possible quality of data in CRM system Adhere to all GPDR requirements Work with the Retirement Communications Team to support the acquisition of new accounts Undertake all prospecting in a professional, timely and compliant manner in liaison with other teams as required Attend team/Consultant meetings to share and exchange views and drive forward best practice and innovation within our services portfolio Draw up and negotiate on services/fee proposals with new clients - subject to the approval protocols in force Line manage and professionally develop other Sales Development Representatives in the team Carry out duties with our internal policies and procedures in accordance with applicable laws, rules, regulation, good governance and Gallagher's shared values, including putting clients at the heart of our business Take all reasonable steps to ensure the part of the business for which you are accountable for, demonstrably complies with applicable laws, rules, regulation, good governance and Gallagher's shared values, including putting clients at the heart of our business. If shortcomings are identified, take responsibility for remedial action planning and action in conjunction with the relevant experts within the firm About You Up to date technical knowledge of the UK retirement market Prior use of LinkedIn Sales Navigator, ZoomInfo, Outreach, and Salesforce preferred Drive to keep up to date with key developments, industry/market changes and regulations IT literate - Microsoft Office (Excel, Word, PowerPoint) and relevant internal systems/database Demonstrable experience within a similar role Demonstrable record of high sales success, with ability to manage and develop business from new clients in the corporate/trustee client arena Sales orientated: outstanding customer service, translates client needs into engagements, demonstrates commerciality in their actions, establishes network of external clients, developing and maintaining strong relationships Strong verbal and written communication/presentation skills both internally and externally Ability to negotiate effectively with prospects at Board level Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks Ability to work under pressure, solve problems and develop workable solutions High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation Proven project management capability and experience Able to deal with change in a positive way Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to . click apply for full job details

Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Join our Retirement Communications Team in an exciting sales role, helping businesses with tailored communication solutions. We are looking for a driven and relationship-focused individual to identify and secure new business opportunities, exceed revenue targets through proactive sales efforts, and enhance Gallagher's reputation in the retirement communications space. You will work closely with the team to ensure a seamless transition from winning new business to delivering successful projects, all while providing exceptional service to clients, colleagues, and partners. If you are passionate about building connections and achieving results in an inclusive and supportive environment, we would love to hear from you. How you'll make an impact Responsible for new business development with corporate clients - actively look for, prospect and convert new business opportunities in order to meet and exceed financial target s Build and proactively manage your own sales pipeline Research, evaluate and pursue additional leads/prospects through research Promote and market Gallagher business through extensive and persistent outbound emails and calls to prospective clients Demonstrate sound knowledge of the UK retirement communications market and talk confidently to prospective clients about Gallagher propositions Proactively run discovery/strategy/roundtable/knowledge sharing sessions as part of the prospecting process Write thought leadership pieces and use social media platforms to enhance business reputation Ensure the profitable growth of the business by identifying and proactively developing and securing additional revenue from new client relationships through cross selling initiatives, referrals, professional connections and leveraging Gallagher's internal network Schedule, prepare for and run prospecting meetings Organise and run sales events, attend industry events and conferences including speaking engagements Work collaboratively with other Gallagher sales representatives on joint new business opportunities and pitches Lead on direct tender responses and sales pitches, including the preparation and delivery of required proposals, PowerPoint presentations etc Maintain all contacts/opportunities and record all progress in agreed CRM tool Ensure the highest possible quality of data in CRM system Adhere to all GPDR requirements Work with the Retirement Communications Team to support the acquisition of new accounts Undertake all prospecting in a professional, timely and compliant manner in liaison with other teams as required Attend team/Consultant meetings to share and exchange views and drive forward best practice and innovation within our services portfolio Draw up and negotiate on services/fee proposals with new clients - subject to the approval protocols in force Line manage and professionally develop other Sales Development Representatives in the team Carry out duties with our internal policies and procedures in accordance with applicable laws, rules, regulation, good governance and Gallagher's shared values, including putting clients at the heart of our business Take all reasonable steps to ensure the part of the business for which you are accountable for, demonstrably complies with applicable laws, rules, regulation, good governance and Gallagher's shared values, including putting clients at the heart of our business. If shortcomings are identified, take responsibility for remedial action planning and action in conjunction with the relevant experts within the firm About You Up to date technical knowledge of the UK retirement market Prior use of LinkedIn Sales Navigator, ZoomInfo, Outreach, and Salesforce preferred Drive to keep up to date with key developments, industry/market changes and regulations IT literate - Microsoft Office (Excel, Word, PowerPoint) and relevant internal systems/database Demonstrable experience within a similar role Demonstrable record of high sales success, with ability to manage and develop business from new clients in the corporate/trustee client arena Sales orientated: outstanding customer service, translates client needs into engagements, demonstrates commerciality in their actions, establishes network of external clients, developing and maintaining strong relationships Strong verbal and written communication/presentation skills both internally and externally Ability to negotiate effectively with prospects at Board level Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks Ability to work under pressure, solve problems and develop workable solutions High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation Proven project management capability and experience Able to deal with change in a positive way Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to . click apply for full job details

Ref: VR 01580 - Home - £65,000 plus £40k ote and excellent benefits. Job type: permanent Role: Corporate Account Manager Department: Contract: Permanent Reporting To: Job Location: Home Based The Corporate Account Manager is responsible for retaining and developing a portfolio of large strategic customers (fleets of 750+ vehicles) within the Corporate Sector. The role focuses on building long-term partnerships, driving customer satisfaction, and unlocking growth opportunities across existing accounts in support of the business's growth strategy. While primarily centred on retention, expansion, and value delivery, the Account Manager will also pursue selective new business opportunities that complement the strategic portfolio. WHAT WILL I BE DOING Own and develop the strategic account plans of a portfolio of 8-10 key corporate customers, many of which operate several thousand vehicles and represent a significant part of the business portfolio. Protect and retain key accounts at renewal, while driving growth through upsell, upgrade, and add-on opportunities. Drive new logo acquisition (c.25% of the role) by identifying prospective targets, engaging decision makers, and securing appointments. Manage the full sales cycle - from lead generation and needs analysis, through to proposal, negotiation, closing, and seamless handover to the Deployment Team. Present solutions directly to senior contacts through meetings, calls, and written communication. Demonstrate a strong understanding of business competences, vertical market priorities, and industry issues, ensuring solutions and ROI are clearly articulated. Negotiate and close profitable contracts in line with pricing policy, preparing accurate, tailored proposals and presentations to corporate standards. Provide feedback to the business on customer retention efforts, including key client challenges and product-related issues. Build and manage a robust sales pipeline, ensuring diligent use of Salesforce for account planning, opportunity tracking, and reporting. Deliver accurate sales forecasts and performance reports, meeting all productivity and KPI requirements. Collaborate closely with cross-functional colleagues, projecting a professional and positive image of the business while consistently achieving - and aiming to exceed - sales targets. TO BE SUCCESSFUL YOU WILL LIKELY HAVE University degree and a strong track record of continuous professional growth. Senior sales executive with a minimum of 5 years' experience in fleet or SaaS sales, with demonstrable success working with large corporates. Proven ability to manage and grow complex account portfolios - balancing high retention with strong revenue growth - and to win new business/new logos. Highly developed strategic selling skills, with experience engaging board-level stakeholders to secure buy-in; gravitas and confidence to act as a trusted partner. Strong commercial acumen with experience structuring and closing high-value contracts, supported by excellent negotiation skills. Clear and disciplined approach to forecasting and pipeline management, consistently delivering accurate quarter-by-quarter revenue predictions. Exceptional interpersonal and communication skills, including the ability to influence at all levels, backed by strong presentation and written skills. High levels of drive, organisation, creativity, and results focus, ensuring all sales opportunities are captured and maximised. By sending us your CV, it will be directed to the relevent consultant that specialises in your industry sector and skill set.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Please note: This position requires the flexibility to travel to the London office 3 days a week. Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits,

Senior Account Executive, EMEA Department: Sales Employment Type: Permanent - Full Time Location: Europe, Middle East, Africa (EMEA - Remote) Description At OnePlan, we specialize in creating AI-enabled solutions that make strategic portfolio, financial, resource, and work management seamless. We help businesses bridge the gap between strategy and execution by offering solutions that boost business agility, streamline project management, and optimize resources. What Makes us Unique? What truly makes OnePlan stand out is our commitment to delivering powerful solutions and fostering a culture of collaboration. We combine robust analytics with a platform that integrates seamlessly into the tools businesses already know and trust. Our high-trust, team-focused environment allows us to innovate quickly and deliver solutions that drive meaningful results for our clients. We're passionate about exceeding expectations, working together to empower organizations to succeed in a rapidly changing business landscape. About the Role This is a strategic sales role where you'll own your business end to end. You'll work closely with enterprise prospects, dig into their business challenges, and guide them toward solutions that make sense for where they are and where they want to go. If you're someone who is comfortable in complex sales cycles, enjoys consultative conversations, and thrives with a lot of autonomy, you'll feel right at home here. What You'll Do at OnePlan Manage the full sales cycle from prospecting to close for enterprise accounts Work directly with C suite and senior leaders to understand their goals and map OnePlan's solutions to their priorities Deliver tailored demos and lead technical discovery alongside our Solution Consultants Build and configure use cases and guide customers through pilots and trial Create territory plans and account strategies that support a strong, healthy pipeline Build trusted relationships with prospects, partners, and internal teams Prepare and negotiate pricing, SOWs, and contract terms Maintain accurate pipeline and forecasts in Salesforce Work closely with Customer Success and Product to ensure smooth handoffs and long term customer value Identify upsell and cross sell opportunities within existing accounts Stay plugged into industry trends, Microsoft ecosystem programs, and competitive movements Our Ideal Fit Experience selling SaaS or Microsoft ecosystem solutions into large enterprise accounts Comfort managing long, complex sales cycles with multiple stakeholders A consultative approach that builds trust and keeps conversations grounded Confidence engaging C suite and senior leaders on strategic business outcomes Familiarity with sales methodologies such as MEDDPICC, Challenger, or Sandler Experience partnering with Solution Consultants or presales teams to shape deals Ability to guide customers through pilots, use cases, and early solution validation Strong ownership mindset with steady communication and follow through Bonus Points if you Have: Experience selling PPM, work management, or planning software Understanding of Microsoft's co sell programs and partner ecosystem Exposure to global enterprise environments or long cycle strategic sales Comfort configuring product scenarios or hands on demos More Reasons Why You Should Apply! We're a remote first company with team members across the USA, Canada, UK, and India! OnePlan has been recognized as the Global Microsoft Partner of the Year in Project and Portfolio Management in 2019, 2020, 2021, and 2022. We've been named a "Strong Performer" in the latest Forrester Strategic Portfolio Management WAVE report. We offer comprehensive health, dental, and vision benefits, with additional insurance options. Employer RRSP and 401K matching programs. A fun, collaborative, and diverse environment with regular health and team challenges to keep things light and enjoyable! At OnePlan, we are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Upon receipt of an offer letter, candidates will be subject to a standard background check process. Disclaimer: We'll only contact candidates who have applied directly through our official channels. Any communication about job offers will always come from an email address linked to OnePlan Solutions, and we'll follow our standard hiring process every time. You'll never be asked for money or personal information during the interview process. If something feels off, don't hesitate to reach out to us to confirm. Ready to Apply? Check out what it's like to work at OnePlan and learn more about us at

We are a dynamic consulting firm, focused on delivering sustainable change. We ensure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change. Clients like what we do and how we work, and we are looking for people to join the Moorhouse team. We pride ourselves on being proactive, collaborative, and straightforward team players. We work efficiently and collaboratively as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together. You can be assured of an exciting opportunity that will help you grow your skills through meaningful challenges and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. We encourage behaviours that promote transparency, collaboration and achievement of shared goals. In the Financial Services sector team, we partner with clients to navigate pressing challenges, while positioning their organisations for future success within a rapidly evolving digital, technological, regulatory, and competitive context. To support our next phase of growth, we are bringing together an exciting team of expert Financial Services consultants with depth of sector experience and subject matter leadership to help drive improved outcomes for our clients. Responsibilities What are we looking for? Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn't just about skills for the job but skills for life - learning agility, resilience, collaborative problem-solving, inclusive leadership, to name just a few. You will be a key member of the sector leadership team and involved in shaping how we run the business, so the ability to lead others using an inclusive leadership approach that values diverse perspectives, and to shape and influence our continued growth and success as a sector team, is key. Moorhouse has grown and developed its Financial Services work into a multi- million-pound sector, working with an extensive range of Financial Services institutions, and gaining recognition through repeated awards from the Financial Times as a UK Leading Management Consultancy in Financial Services. This growth has been fuelled through a series of strong client relationships, great client work, and is a result of organisations wanting to look beyond the larger consultancy suppliers who have traditionally dominated the sector. Our clients are interested in learning from the experience we can bring from other sectors and they want to work with a consultancy that embeds itself in small integrated teams working in a truly collaborative fashion. It is important that you can contribute to sales and business development as well as leading consultant and client delivery teams on key engagements and accounts. In addition, we will expect you to motivate, support, and develop junior members of the Moorhouse team and play an active role in supporting the career development of a small group of colleagues. Moorhouse is looking for candidates with significant experience or evidenced ability to build strong relationships across all Financial Services sub-sectors to help drive our growth ambitions. Moorhouse is currently unable to offer visa sponsorship for this role. Unfortunately, this means we are not able to progress applications from candidates who would require sponsorship now or in the future. Experience 9+ years' consulting experience, from a big consulting firm, boutique consultancy or experience gained in working directly with Financial Services institutions, including Insurance, Banking, Payments, Asset & Wealth Management or Fintech Demonstrable track record of outstanding delivery and advisory in one or more of the following areas: Complex digital transformation, including AI and business change initiatives, and familiarity with large-scale delivery technologies (e.g., Salesforce, Guidewire, ServiceNow, workflow or prototyping tools). Assessing and designing target operating models across governance, people, process, and technology. Risk change programmes, including risk appetite, enterprise risk frameworks, taxonomies, and control libraries. Regulatory transformation, including but not limited to Section 166 interventions, consumer duty, and outcomes-based testing. Strong knowledge of Financial Services industry trends and value chains in Financial Services sub-sectors (Insurance, Banking, Payments, Asset & Wealth Management or Fintech) including new technologies; with the ability to translate market insight into thought leadership and client value propositions. Ability to build trusted relationships, influence senior stakeholders, and facilitate complex client conversations. Strategic thinker with the ability to connect organisational, systems, and technology considerations to solve complex challenges. Collaborative working style, with the ability to foster positive relationships across teams and client organisations. Demonstrates adaptability, intellectual curiosity, and the ability to manage multiple priorities in dynamic or high-demand environments. Demonstrable track record in generating over £500k in attributable sales, supported by strong commercial acumen and business development skills. Able to understand client problems, shape clear solution approaches, and translate these into compelling written proposals-including large-scale framework RFPs-and deliver effective client pitches. Account management experience (desirable), particularly in supporting long-term partnerships with global Financial Services clients. A strong external network and excellent interpersonal skills, with a proven ability to build and nurture effective relationships with clients and colleagues. Confident in managing and collaborating with senior stakeholders (Executive Director level and above). A 'big picture business thinker' with a passion for solving complex organisational and system problems. Commitment to continuous learning, people development, and supporting high-performing teams in complex, matrix-managed environments. Experience leading and developing project teams with a focus on delivering measurable client outcomes. You will be expected to contribute to a culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. What we can offer you: Total cash package of up to £128,500 including a base salary of £105,000 and a combination of personal and company bonuses that are paid every six months 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. We offer flexible working arrangements with our offices near Liverpool Street although you can expect to spend some time as part of a team on UK client site s . We support flexibility wherever possible. Moorhouse is proud to be an equal opportunities employer, and our values underpin a working environment that is inclusive for all those who work for us. We encourage people to bring their whole selves to work, contribute ideas, take the initiative and be responsible for their impact on others internally and externally.

Overview Why Moorhouse? We are a dynamic consulting firm, focused on delivering sustainable change. We ensure our clients succeed in their long term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change. Clients like what we do and how we work, and we are looking for people to join the Moorhouse team. We pride ourselves on being proactive, collaborative, and straightforward team players. We work efficiently and collaboratively as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high performing team that shares the workload, looks after each other and celebrates success together. You can be assured of an exciting opportunity that will help you grow your skills through meaningful challenges and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. We encouragebehavioursthatpromotetransparency,collaborationand achievement ofshared goals. In the Financial Services sector team, we partner with clients to navigate pressing challenges, while positioning their organisations for future success within a rapidly evolving digital, technological, regulatory, and competitive context. To support our next phase of growth, we are bringing together an exciting team of expert Financial Services consultants with depth of sector experience and subject matter leadership to help drive improved outcomes for our clients. Responsibilities What are we looking for? Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn't just about skills for the job but skills for life - learning agility, resilience, collaborative problem solving, inclusive leadership, to name just a few. You will be a key member of the sector leadership team and involved in shaping how we run the business, so the ability to lead others using an inclusive leadership approach that values diverse perspectives, and to shape and influence our continued growth and success as a sector team, is key. Moorhouse has grown and developed its Financial Services work into a multi million pound sector, working with an extensive range of Financial Services institutions, and gaining recognition through repeated awards from the Financial Times as a UK Leading Management Consultancy in Financial Services. This growth has been fuelled through a series of strong client relationships, great client work, and is a result of organisations wanting to look beyond the larger consultancy suppliers who have traditionally dominated the sector. Our clients are interested in learning from the experience we can bring from other sectors and they want to work with a consultancy that embeds itself in small integrated teams working in a truly collaborative fashion. It is important that you can contribute to sales and business development as well as leading consultant and client delivery teams on key engagements and accounts. In addition, we will expect you to motivate, support, and develop junior members of the Moorhouse team and play an active role in supporting the career development of a small group of colleagues. Moorhouse is looking for candidates with significant experience or evidenced ability to build strong relationships across all Financial Services sub sectors to help drive our growth ambitions. Moorhouse is currently unable to offer visa sponsorship for this role. Unfortunately, this means we are not able to progress applications from candidates who would require sponsorship now or in the future. Experience 4-6 years' consulting experience, from a big consulting firm, boutique consultancy or experience gained in working directly with Financial Services institutions, including Insurance, Banking, Payments, Asset & Wealth Management or Fintech. Demonstrable track record of outstanding delivery and advisory in one or more of the following areas: Risk change programmes, including risk appetite, enterprise risk frameworks, taxonomies, and control libraries. Regulatory transformation, including but not limited to Section 166 interventions, consumer duty, and outcomes based testing. Complex digital transformation programmes, including delivering AI and/or business change projects and knowledge of large scale delivery technologies (such as Salesforce, ServiceNow, workflow, prototyping software) Good knowledge of industry trends and value chains across FS sub sectors (Insurance, Banking, Payments, Asset & Wealth Management or Fintech), with the ability to translate insights into thought leadership and propositions. Strong stakeholder management and excellent ability to facilitate senior client conversations. A passion for collaborating closely with clients and colleagues in a supportive environment. Demonstrates adaptability, intellectual curiosity, and the ability to manage multiple priorities in dynamic or high demand environments. Proven commercial acumen and business development experience, including problem framing, solution articulation, and proposal development. Ability to build strong client relationships that support sales and BD opportunities. A people led focus, commitment to learning, and experience contributing to an inclusive team culture, including having successfully developed and grown teams around you. Experience leading and developing project teams in complex, matrix environments with a focus on delivering measurable client outcomes. You will be expected to contribute to a culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. Benefits What we can offer you: Total cash package of up to £80,000 including a base salary of £64,575 and a combination of personal and company bonuses that are paid every six months. 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year. Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well being benefits through Perkbox. A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. We offer flexible working arrangements with our offices near Liverpool Street although you can expect to spend some time as part of a team onUKclient sites.Wesupport flexibility wherever possible. Moorhouse is proud to be an equal opportunities employer, and our values underpin a working environment that is inclusive for all those who work for us. We encourage people to bring their whole selves to work, contribute ideas, take the initiative and be responsible for their impact on others internally and externally.