Directorate Coordinator

About the Role

To provide senior business support to the Corporate Management Team, to include:

• Delivering advice and guidance in a narrow area of expertise to ensure customer needs are met.
• Regularly communicate with internal customers to share information and build working relationships to support collaborative working to manage the corporate management team's incoming enquiries and assess priorities
• Provide coordination and quality assurance of papers and briefings, and manage their diary and provide personal assistant duties
• Provide project support for the corporate management team and within directorates as requested

About Us

The team is comprised of two FTE Directorate Coordinators and 4.5 FTE Senior Business Support Officers, who provide proactive business support to the Strategic Directors and Assistant Directors of the London Borough of Sutton. Working as a hub, we adopt a solution focused approach in all the work we undertake and are always looking for innovative ways to streamline processes to provide a more efficient and effective Service.

About You

The successful candidate will possess the following skills and attributes;

• Experience of communicating in person, by telephone and in writing with Senior Officers
• Good diary and email management
• Excellent oral and written communication skills with the ability to draft and maintain high quality, accurate and legible correspondence and minutes within specified timescales
• Knowledge and ability to handle sensitive and confidential information appropriately
• Experience of using IT in a business environment, including Google Chrome, Gmail, Google Docs and Sheets, Word, Excel and other software packages and a willingness to learn and adapt to new technology
• Good organisational and time management skills with a flexible and approachable attitude
• An ability to be proactive and forward thinking
• Preferably a good level of experience of providing excellent administrative support to Senior Managers - Desirable