Job Description
We are proud to be a leader in specialist Insurance. Creating customers for life is our mantra: doing the right thing, no matter how hard and walking away knowing you have made a positive difference is what keeps us going.
We are constantly growing and constantly changing and now need switched on individuals from a wide variety of backgrounds who love to help our customers. No insurance experience is necessary, our incredible trainers will give you all the knowledge you need to succeed.
What you will be doing;
- You will be talking to customers over the phone, focusing on sales and answering a variety of enquiries from all walks of life.
- Building relationships and connections that inspire, engage and put a smile on both your and your customers' face.
- Working towards Targets and KPIs- The heart of our targets is ensuring the customer is looked after, given honest and correct information and their needs are met.
So why choose Hiscox?
We offer a great environment with brilliant benefits. We understanding you are an individual and will learn what we need to do to ensure you get up on a Monday excited to be part of the team, not dreading the week ahead.
35 hours per week, shift work within the hours of Monday to Friday 8am to 7pm, Saturday 9am to 5pm.
Are you the right person?
Customers mean the world to you and going the extra mile is a given. You believe the great service is the benchmark and beating it and surpassing customer expectations is what gets you out of bed in the morning (that and free coffee and toast we provide). Retail or Hospitality experience is desirable (not essential, but an advantage).
You will be:
- Driven - A desire to succeed, but with core values to guide you to the right outcome
- A Team Player - Contributing to the success of your peers
- Highly Productive - Getting things done with both quality and speed
- Resilient - take the knocks, accept responsibility for your actions and able to get back up stronger
- A nimble learner - receptive to feedback and always striving to improve
The start date for this role will be January 10th 2022.
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role
