Technical Support Officer

  • CITY & COUNTY OF SWANSEA
  • Dec 01, 2021
Full time Government

Job Description

You will have excellent administration skills and be a self-motivated individual to work within a busy Highways office, with the ability to learn new skills quickly. The successful candidate will be expected to undertake various administrative tasks within the Highways Technical Support team based in Clydach.

You will be responsible for dealing with the public by telephone so experience working in a customer-focused environment would be desirable, and the ability to provide effective technical administrative support.

Good communication and team working skills, together with the ability to use Microsoft Office systems will be essential. Previous administrative experience in an office environment is a must, along with the ability to follow processes accurately and the use of databases is desirable with training provided for in-house systems. You will be one of the main contacts for site-based staff on work actions. Candidates with Welsh language skills are desirable.

This position will be on a fixed term contract until March 2023.

The role will be 37 hours a week, with a generous benefits package including at start 24 days' annual leave, flexible working, Local Government Pension Scheme, staff discounts and free staff parking.

Information on Swansea Council Highways service is available at

To discuss further details for this role please contact Jason Parker on 841632.