41 jobs found

Fantastic opportunity to join a strategically important and expanding Corporate Sales team Opportunity to handle Property, Liability, CAR, Freight Liability, Marine Cargo, Liability policies,with some exposure to Professional Indemnity &Cyber, from SME up to large corporate accounts Hybrid working with 2 days per week in our Stratford upon Avon office As NFU Mutuals business portfolio continues to grow and evolveparticularly across high-net-worth and complex commercial riskswere seeing even more customers seeking cover for risks that go beyond our traditional core specialisms. Our Wholesale Broking and Outplacement teamwork with the open market to find solutions that keep customers protected, all while ensuring they continue to receive the personal, trusted NFU Mutual customer service they value. Our unique and increasingly popular market proposition is one thats growing in strategic importance, providing exciting career opportunities for ambitious Insurance Professionals. About the role Just over 100 people work in our Wholesale Broking and Outplacement team. Their remit is a varied and very important one, working on an unusually wide range of insurance subject matter, from Complex Casualty to Financial Risk, Marine Hull to Animal Disease. Impressive year on year growth has led to the need for an additional Commercial Account Handler with a Commercial Insurance background to work in the Mid Corporate Team. As part of this busy, friendly and service orientated department,you will be involved in the day-to-day liaison with our Agents and suppliers in obtaining quotes, inviting and renewing policies, as well as some claims administration. Supporting our agents is at the heart of what we do ensuring that we provide the right cover and assistance for them to provide to their customers. With NFU Mutual renewal retentions sitting at 95%, were clearly doing a lot right! And as well as supporting our NFU Mutual Agency network and Regional Sales teams in acquiring and retaining customers, we support Head Office Underwritings strategic goals, and facilitate and provide the outplacement of large, complex, high risk Commercial and Specialty Risks for our Agency network through the Composite and London Insurance Markets This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of Good Repute. Further information can be found in the FCA Handbook. Internally, this role is known as National Intermediary Services (NIS) Commercial Account Handler. About you Youll have recent experience of working in broking or underwriting with good knowledge of commercial insurance(essential). Youll also have excellent knowledge of commercial insurance products which could include Property, Liability, CAR, Professional Indemnity, Freight Liability, Marine Cargo, Cyber and Liability. This role also requires Excellent customer service A keen eye for detail Ability to work to tight deadlines Self-motivation as well as have the ability to work as part of a team Qualifications: Progress towards DIP desirable At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. When you join our team,you can expecta supportive cultureandanattractive range ofrewards and benefitsincluding: Salary up to £40,000 dependent on experience Annual bonus (up to 10% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership subject to T&Cs Health and wellbeing plan- cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteerin the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance coverof 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Salary sacrifice employee car scheme - subject to eligibility JBRP1_UKTJ

Job Title: Account Handler Location: Unity Insurance, Lancing, West Sussex, BN15 8UW Salary: £26,199 per year, Band C, Level 3 Hours: Full-time, 35 hours per week Contract: Permanent About the Role and Unity: Unity Insurance is part of The Scouts, and we're proud to support charities, youth groups, and not-for-profit organisations-including Scouts and Guides-by helping them protect what matters most. We're a small, friendly team with a big purpose, and we're now looking for a positive, customer-focused Account Handler to join us. If you have experience in insurance and enjoy building meaningful relationships while making a real difference, we'd love to hear from you. As an Account Handler, you'll be a key point of contact for our clients, providing expert support and ensuring they receive the right insurance cover for their needs. This is a varied and rewarding role where customer care, accuracy, and teamwork are at the heart of everything you do What you'll do as an Account Handler: Acting as the first point of contact for clients Providing quotations, advice, and ongoing policy support Managing renewals, mid-term adjustments, and claims Identifying and recommending additional products where appropriate Ensuring all administration is accurate and completed on time Delivering excellent customer service and supporting the growth of our client base What we're looking for as an Account Handler: Previous experience in insurance and customer service Understanding of youth organisations or small charities Good knowledge of insurance principles and FCA guidelines Confidence using computer systems and insurance platforms Working towards or holding insurance qualifications A genuine passion for helping others and delivering great service Why join us? At Unity, your work truly matters. Every day, you'll be supporting organisations that help young people gain skills for life-all while being part of a welcoming, supportive team. Benefits We're proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide. 28 days' holiday, rising to 32 days after 2 years' service, plus extra days at Christmas Flexible working hours and hybrid options Work in a way that suits you, your role, and your department Double-matched pension up to 10% of gross salary Family-friendly employer with generous family leave Learning and development opportunities via our internal learning hub For a full list of our benefits click here. Closing date for applications: 23:59pm Sunday 15th March 2026 Interviews will be on an ongoing basis until the position is filled. We reserve the right to close this role early. If you're interested, we encourage you to apply as soon as possible. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices. JBRP1_UKTJ

Customer Services / Claims Handler (Travel Insurance) Cardiff - 2-3 days a week onsite Salary starting from 23,920 pa + benefits CPS Group are working with a well established insurance organisation based in the heart of Cardiff. Due to continued growth, they are looking to hire a Claims Handler to join their Travel Insurance Claims Team. The role doesn't require any previous experience, full training is given and there is excellent scope for long term career development. In this role you will focus primarily on email-based claims handling, with some phone interaction from time to time. You'd be managing your own caseload, handling travel insurance claims from start to finish, assessing validity, identifying potential fraud indicators, negotiating settlements, and ultimately ensuring customers receive a smooth and fair claims experience. Hours are Mon to Fri. 9am - 5.30pm (37.5 hours per week) with 2-3 days per week required in the Central Cardiff office. Some duties you will be carrying out: Provide high level of customer services throughout the claims process Assess liability and indemnity on the claim Identify and refer fraud indicators Negotiate settlement of claims Experience / Skill: Organised with strong attention to detail High level of communication skills both written and verbal Benefits include annual salary reviews, 25 days holiday (Plus 8 days bank holiday), Flexible working from home arrangements and equipment. Contact Zach Bennett - CPS Group UK By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>

Service Care Solutions is working with a Tier 1 Legal 500 company , based in Bristol , which is looking for an experienced Employment Solicitor to join their team. The work is intellectually challenging and rewarding, and the team places a strong emphasis on mutual support, knowledge-sharing and high-quality client service. Role: Employment Solicitor Location: Bristol Office - Legal 500 Firm (Hybrid / Remote Options) Salary: 40,000+ Key Responsibilities: Run a case load of Employment Tribunal claims, including drafting pleadings, drafting witness statements, negotiating settlements and advising on settlement agreements, and instructing counsel or advocates as necessary. Support the employment team with non-contentious work. Potential scope to supervise junior case handlers, depending on experience. Essential skills and competencies: A qualified Solicitor, Barrister or FCILEx (in England and Wales) with 3+ years of PQE in Employment law. A genuine passion for employment law and delivering pragmatic solutions. Prior experience of non-contentious employment work. Benefits: Competitive salary. Health cash plan & gym/lifestyle benefits Clear career progression. Hybrid working. If this Employment Solicitor role sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on (phone number removed), or email (url removed). We also welcome referrals for this position, where a successful recommendation would be worth 250.

Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: 28,646 to 32,702 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm What you will be doing: As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team. You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios). You will support the competency development of your colleagues, through coaching/training You will be the Indemnity/Liability/MIB SME for your Team You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend. You will assist your Team Leader, deputizing in their absence when required. You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity. Support TL with handler QA/feedback What we're looking for: A positive "can do attitude" A desire to improve current processes and strategies Excellent communication skills Ability to react to changing/competing priorities PD LV3 Competency or working towards Liability LV3 Competency or working towards Indemnity LV3 Competency or working towards Excellent working knowledge of Third Party Claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Part Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.

Ready to make an Third Party Property Damage team as a Claims Advisor and be at the heart of resolving complex cases, supporting customers, and driving positive outcomes every day. The core training lasts for the first 8 weeks of your role and is completed virtually. The starting salary is £27,750 plus benefits. Location: Our vibrant Leicester office is conveniently located in the city centre, just a short walk from the train station and easily accessible via major road routes. Your Role: As a Third-Party Property Damage Claims Handler, you'll play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims. You'll utilize your expertise in liability assessments and negotiations to ensure fair and accurate settlements while maintaining excellent customer service. skills- Clear and confident phone manner, ability to Problem solving skills-Ability to assess claims and resolve issues efficiently Organisation skills- Keeping claims up to date and managing workload efficiently. Negotiation Skills- Resolve disputes and achieve settlements effectively. Empathy & Active Listening Skills-Handle sensitive conversations with customers who may be distressed. Collaborate with internal teams to gather insights and share knowledge for continuous improvement. Ability to overcome customer objections and drive a positive resolution through excellent communication skills (questioning and listening) Computer Skills: You will confidently use computer systems to record, track and manage liability cases with accuracy and efficiency What we offer: Join us and you'll find a different way of doing things. We call it the 4Cs. So, we focus on getting it right for our colleagues, customers, company and community. Benefits you'll receive:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.

Ready to make an Third Party Property Damage team as a Claims Advisor and be at the heart of resolving complex cases, supporting customers, and driving positive outcomes every day. The core training lasts for the first 4 weeks of your role and is completed virtually. The starting salary is £27,750 plus benefits. Location: Ourfantastic Bexhill office, which is next to the seafront, and only a short walk from Collington station. Your Role: As a Third-Party Property Damage Claims Handler, you'll play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims. You'll utilize your expertise in liability assessments and negotiations to ensure fair and accurate settlements while maintaining excellent customer service. skills- Clear and confident phone manner, ability to Problem solving skills-Ability to assess claims and resolve issues efficiently Organisation skills- Keeping claims up to date and managing workload efficiently. Negotiation Skills- Resolve disputes and achieve settlements effectively. Empathy & Active Listening Skills-Handle sensitive conversations with customers who may be distressed. Collaborate with internal teams to gather insights and share knowledge for continuous improvement. Ability to overcome customer objections and drive a positive resolution through excellent communication skills (questioning and listening) Computer Skills: You will confidently use computer systems to record, track and manage liability cases with accuracy and efficiency What we offer: Benefits you'll receive:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.

Our successful and growing client is recruiting for another PI Claims Handler to join their Large Loss Claims Department. You will have the opportunity to manage a challenging caseload of complex and high-value Personal Injury claims, utilising your expertise to conduct thorough investigations into indemnity, liability, and quantum. As a rapidly growing Insurance organisation, who are market leaders, they are looking for another experienced person who has the ambition to continue to develop their career into handling more of their largest claims, often of millions of pounds in value. Therefore you will already have experience of handling the higher end of MOJ Portal cases to 100k and be ambitious to continue to develop your knowledge in catastrophic or multi-track claims exceeding 100k . This is a role that can be performed on a hybrid working basis, between your home and their office. The main responsibilities of a Personal Injury Handler role include: Investigate and resolve complex claims to ensure they are properly reserved and settled at optimum cost Establishing how and why events occurred and the legal liabilities which may arise Obtain all necessary evidence and relevant documentation Correspond with all parties to the case quickly and professionally Obtain medical or expert evidence and wage information where appropriate Negotiate settlement where appropriate Instruct and control defence solicitors, through to Trial if necessary. Ensure that costs are kept to a minimum To be a successful Personal Injury Claims Handler, you will demonstrate: Proven experience and success in managing higher end MOJ Portal claims Strong negotiation skills and the ability to effectively challenge where appropriate Good understanding of industry procedures, products, and services in the Insurance sector Desire to learn and develop your Claims Handling career

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image

My client is looking for a Paralegal to deal with Pre Lit Housing Disrepair cases and join their expanding Housing Disrepair team in Greater Manchester. The right candidate will be managing their own caseload as well as assisting more senior fee earners on larger matters. The company are experiencing a period of growth and the successful candidate will hopefully be able to grow with the firm with real prospects of progression. The Role The role will include: Managing caseload of Housing Disrepair claims, mostly at pre-litigation stage but with an opportunity to assist in litigation with senior members of the company. Drafting letters and preparing file notes. Drafting legal documents such as witness statements. Preparation for and attendance at court hearings. Legal research. Liaising with clients, other parties, surveyors, and the court. Proofreading and checking documents for quality / consistency. Meeting targets and KPI's, which are set to ensure all clients receive the best and most efficient service. The ideal candidate: Experienced Housing Disrepair file handler with at least 12-18 months file handling experience. Have an excellent grasp of the housing disrepair pre-action protocol. Ability to work autonomously and in a team. Organised with effective time management skills to ensure deadlines and KPIs are met. Good communication skills. Excellent client care skills. Commercially aware. Confident with Word, Outlook, and case management systems such as Proclaim. A positive and proactive attitude. Goal orientated with a strong desire to improve and succeed. Benefits Competitive salary Free parking social events Progression routes If this role is of interest, please call Chris Orrell on (phone number removed) or forward your most recent CV to (url removed). Clayton Legal recruits for law firms and In-House departments across the UK. Based in the Northwest, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience.

Personal Injury Claims Handler Monday-Friday 9am-5pm (35 hours per week) Bolton Up to 30,000 DOE Do you have motor claims experience? Have you got Personal Injury claims experience? MPJ Recruitment are proud to be working with a UK leading businesses based in Bolton. We are currently recruiting for multiple experienced Personal Injury Claims Handlers to help us shape and drive our Personal Injury Claims Handling team. You'll be handling your own claims files whilst acting upon opportunities for Intervention. Personal Injury Claims Handler responsibilities: Manage a varied caseload of domestic claims through to final settlement Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and Brokers Identify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Adhere to company and regulatory policies and guidelines at all times Personal Injury Claims Handler benefits: Competitive annual salary Free parking Hybrid working after training Bonus based around performance Enhanced pension contribution Industry related qualifications Holiday entitlement increasing with length of service Birthday off Holiday sell scheme 12 weeks training at the beginning plus ongoing support & training Gym benefits CLICK APPLY if you are interested in finding out more about this opportunity.

Travel Insurance Claims Handler Cardiff (Hybrid Working) Yolk Recruitment are pleased to be working in partnership with a leading international travel insurance provider, to recruit a Travel Insurance Claims Handler for their growing Cardiff team. This is a full-time, permanent role, offering a hybrid working model (2-3 days a week in the office). This is a great opportunity to join a supportive and friendly claims team, where you will manage claims from first notification through to settlement and have a genuine opportunity to contribute to improving the customer experience. What you'll be doing Managing your own caseload of travel insurance claims from initial report through to closure Providing a high standard of customer service to policyholders, third parties and suppliers Assessing indemnity, liability and quantum in line with policy Negotiating claim settlements and arranging payments within agreed authority levels Identifying potential fraud indicators What you'll bring Experience working in a travel insurance claims environment (essential) Strong communication skills and the ability to build effective working relationships with customers, third parties and suppliers A self-motivated and organised approach, with the ability to work well within a team Confidence in managing a busy caseload and meeting deadlines The ability to interpret information and data to identify trends and support improvements A genuine commitment to delivering a positive and fair customer experience What you will get in return: Salary depending on experience. 33 days' annual leave inc bank hols Option to buy or sell up holiday per year. A great central Cardiff office location with hybrid working options. Discounted gym membership and Cycle to Work scheme. Employee Assistance Programme Optional Healthcare Cash Plan and Dental Insurance. Support for professional training and qualifications, helping you grow your career. Regular social events to connect with colleagues.

Job Title: Customer Service Claims Handler Location: Liverpool Salary: 25,877 to 32,702 Plus up a performance related bonus of 1500 per year, 375 paid quarterly, eligible for consideration after successful completion of probation Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm In the role of Claims handler, you will effectively manage a portfolio of motor claims encompassing property damage and accident damage from infancy through to settlement. You will also ensure indemnity spend is minimised by commercial decision making. What you will be doing: Accountability for own performance against set objectives. Validate all claims for indemnity and fraud. Proactive and correct assessment of liability. Accurate quantum assessment of claims presented using the relevant tools available to assist. Application of accurate reserves in line with company guidelines. Adherence to best practice and key strategies. Effective file and portfolio management. Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK andreached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager may all be considered.

Mechanic (Progression to Automotive Technical Advisor) 26,000 + Office Based + Monday-Friday + Progression + Training + Hybrid work + Company Benefits Warrington Are you a Vehicle Mechanic or similar looking to move off the tools into an office based role? On offer is a local, Monday-Friday role within a stable and well-established yet growing Automotive services and solutions provider who offer a great work life balance and the chance to continually progress your career. This company are a well-established yet growing provider of varying services and solutions within the automotive industry to a broad customer base ranging from car dealers to major groups. They have continually grown to the point they have a multi-million turnover and are looking to grow their friendly team at their office in Warrington. This role will see you taking calls from a range of customers to provide technical support and to understand issues with their vehicles and how these fall into place with their existing warranty agreements. You will also undertake quality checking of documents and liaising with dealerships and hands on mechanics as you work Monday-Friday 8am-4pm and 9am - 5pm on rotation, with an hour lunch. This permanent role would suit a Vehicle Mechanic looking to move off the tools into a call centre environment within a well-established company offering a good work life balance and hybrid working. The Role: Assess validity and costings of claims Advising customers on next steps in repair process Manage relationships with customers, dealerships and repairers Deal with customer enquiries and complaints Monday-Friday 9am-5pm / 8am-4pm (rotating) Friendly office environment and team The Person: Mechanic or similar Looking to move off the tools into an office based role Commutable to Warrington Mechanic, Vehicle, Automotive, Claims, Handler, Assessor, Analyst, Technician, Coordinator, Customer, Monday-Friday, B2B, Hybrid, Training, North West, Liverpool, Warrington, Manchester Reference number: BBBH23372 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Senior Industrial Disease Associate Handler Location: Leeds / Bradford / Manchester - Hybrid Circa 42,500k Basic + Bonus & Excellent Benefits Package IPS Group is working with a leading global professional services organisation that is seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team click apply for full job details

Are you an experienced Customer Service / Claims Handler seeking a new opportunity? Or do you have experience of strong telephone based customer service, assessing applications, or underwriting, or similar? Our client with offices based in Huntingdon is seeking empathetic and experienced Customer Service / Claims Handler to join them on a 6 month contract basis working Monday to Friday 37.5 hours per week 8.00am - 4.15pm and 9.45am - 6.00pm. The roles will be fully office based. Responsibilities As Customer Claims Handler, you will be responsible for:- Processing claims documentation from initial notification progressing the case through to a conclusion & completion Providing email and telephone based advice & support to customers within agreed service levels Working to departmental call targets Reviewing claims within your portfolio of customers Investigating queries Reporting & escalating any complaints Chasing outstanding information from customers Maintaining diaries and customer information on company systems. Supporting administration. Skills Required As Customer Service / Claims Handler, you will need to be:- Confident in making outbound calls to your customers and contacts. You will take overflow calls from the inbound call team during busy periods. It is essential that you will have an empathetic and calm nature Strong customer service skills ideally in insurance or claims but strong call centre experience will also be considered. Excellent verbal and written communications skills The ability to work to deadlines. Benefits In return for the role of Customer Service / Claims Handler, our client offers excellent working conditions in a busy but friendly environment, competitive salary of £24,684 (pro rata to length of contract), 33 days holiday inclusive of bank holidays (also pro rata to length of contract), training and development, pension after qualifying period and a range of other great benefits. Send your CV for review and immediate interviews possible. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data.