105 jobs found

Motor Claims Handler (Fixed Term) - Corporate & Commercial page is loaded Motor Claims Handler (Fixed Term) - Corporate & Commerciallocations: Croydontime type: Full timeposted on: Posted Todayjob requisition id: RHowden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.Howden, Corporate & Commercial are on the hunt for a Claims Handler to support their team to assist Claims Executives to provide clients with appropriate advice and a quality service to meet their individual insurance needs, whilst treating customers fairly and having regard to regulatory obligations and upholding a professional image. This role will see you taking a "hands on" approach to managing a portfolio of claims on an end-to-end basis.Please note this is a fixed term contract until April 2027. You will be based in our Croydon office on a hybrid basis with a mixture of both office and home working.Overview: Dealing with phone calls and post advising of claims. First Notice of Loss (FNOL) registration. FNOL management - ensuring all new claims are monitored and handled within our own service level agreement, including insurer's bespoke arrangements. Diary and report maintenance. Matching of all post/diary entries. Ensuring that the Claims Manager is fully aware of all issues or complaints. Ensuring that full compliance of our standards is maintained at all times. Adhere to Howden service standards and procedures, accepted good market practice, and the CII Code of Ethics, to ensure the best interest of the client at all times. Ensure compliance with the General Data Protection Regulations. Ensure all records and communications with clients are accurately recorded and filed in the correct manner.Knowledge: Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR. Must have a minimum of 2 years commercial claims experience within motor trade.Skills: Good level of technical insurance skills, to be assessed by regular in-house testing. Accuracy and attention to detail. Ability to process work quickly and efficiently. Ability to prioritise work and meet deadlines. Excellent client service skills. Good negotiation and broking skills. Excellent oral and written communication skills. Ability to identify and respond appropriately to an individual client's level of understanding.Qualifications: GCSE Maths and English (or equivalent). Cert CII (desirable for this role).A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Fixed Term Contract (Fixed Term)

A legal services firm in Blackburn is seeking an experienced Litigation File Handler to manage a caseload of Personal Injury and Road Traffic Accident claims. You will be responsible for taking files through the litigation process to resolution while ensuring high standards of client care. The ideal candidate will have at least 12 months of relevant experience and excellent drafting and negotiation skills. This role offers a competitive salary starting from £35,000 along with opportunities for professional development.

Job Title: Pre-Litigation File Handler - PI/RTA Salary: £25,000+ (dependent on experience) Location: Blackburn office (office-based role) About the Role We are seeking enthusiastic and motivated Pre Litigation File Handlers to join our busy Personal Injury (PI) / Road Traffic Accident (RTA) team in our Blackburn office. This is an urgent requirement offering an excellent opportunity to build your career with a supportive and growing firm. Key Responsibilities Manage your own caseload of PI / RTA claims, handling matters from instruction through to settlement on a pre litigation basis. Review files, assess liability and quantum, and progress claims efficiently. Liaise with clients, insurers, medical experts, and third parties to ensure cases are progressed effectively. Draft correspondence, prepare legal documents, and negotiate settlements. Maintain accurate file management and ensure compliance with regulatory and internal processes. Meet performance and billing targets in line with firm expectations. Requirements Experience managing a caseload of PI / RTA pre litigation files is essential. Solid understanding of the PI pre action protocol and the MOJ Portal. Excellent communication, negotiation, and client care skills. Ability to work proactively under pressure and meet deadlines. Strong attention to detail and organisational skills. A team player attitude, with willingness to support colleagues as needed. Benefits Competitive salary starting at £25,000+, depending on experience. Clear career progression opportunities. Supportive working environment with training and mentoring.

We have an exciting opportunity for a Trainee Claims Handler to join our NI Claims department in Belfast! Joining us as a Trainee Claims Handler, you'll handle and settle damage claims in a timely, cost effective and customer focused manner ensuring compliance with relevant legislative requirements in your jurisdiction. No previous claims experience is required, you will be fully trained in. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You'll work majority of your week away from home. Away from home means either attendance at one of our head office locations, visiting clients or attending industry events. Induction & Training: You'll receive a comprehensive onsite induction from our specialist trainers to set you up for success in your new role. At AXA we share a common purpose; to act for human progress by protecting what matters. We rely on people, just like you, to make this a reality. We thrive on helping you become the best version of yourself. Throughout your career with us, we'll provide you with all the support and training necessary to enhance your professional development. What you'll be doing: Act as a point of contact for customers, third parties and other claims areas to register claims and manage them to settlement stage in a compliant and efficient manner. Carry out and manage Own Case Files meeting daily, weekly and monthly settlement and quality targets. Deliver excellent customer service, ensuring that customer expectations are met & exceeded on every call. Deal effectively with referrals, escalations and complaints where appropriate including upward referral to relevant team leader. Contain claim costs by implementing agreed processes and deploying all resources effectively (system and technical resources, other teams, liaising with Third Party Service providers, customers, solicitors). Manage your file portfolio by ensuring consistency in estimating, minimise leakage and fraud. As a trainee, be flexible within the role to undertake other duties as assigned by your Team Manager to develop your skill set. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What we're looking for: 5 pass GCSEs including Maths and English / or equivalent is essential. High level of customer service experience with a minimum of 1-year total work experience. PC and system skills. As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.

A supportive law firm in Blackburn is seeking a motivated Pre-Litigation File Handler to manage their own caseload of personal injury and road traffic accident claims. The successful candidate will liaise with clients and third parties, draft correspondence, and ensure compliance with regulatory processes. The role promises a competitive salary starting at £25,000+, dependent on experience, along with clear career progression opportunities and a supportive working environment.

Job Title Litigation File Handler - PI / RTA Location Blackburn Office (office-based role) Salary £35,000+ depending on experience About the Role We are seeking an experienced Litigation File Handler to join our busy team in Blackburn. You will manage your own caseload of Personal Injury (PI) and Road Traffic Accident (RTA) claims, taking files through the full litigation process to resolution. This is an excellent opportunity for a skilled litigator to progress their career within a supportive firm. Key Responsibilities Manage a caseload of litigated PI / RTA files from inception to settlement or trial Draft pleadings, witness statements, instructions to counsel, and court documents Negotiate settlements and attend case conferences as required Ensure all files are progressed in line with CPR, internal procedures, and regulatory standards Maintain regular contact with clients and deliver a high standard of client care Requirements Minimum 12 months' experience handling litigated PI / RTA files Strong knowledge of the litigation process and Civil Procedure Rules (CPR) Excellent drafting, negotiation, and organisational skills Ability to work independently in an office-based environment Clear communication skills and a client-focused approach What We Offer Competitive salary starting from £35,000, depending on experience Office-based role in our Blackburn office within a supportive team Opportunity to take ownership of a varied litigation caseload Ongoing professional development and clear progression opportunities How to Apply If you are ready to take the next step in your litigation career, please apply now with your CV or contact us for a confidential discussion.

A leading insurance provider is recruiting a Senior Claims Handler in Belfast. The role involves managing Personal Injury claims efficiently while ensuring customer satisfaction. Applicants should have at least 3 years of claims handling experience and strong negotiation skills. Familiarity with insurance products and a focus on customer service are essential. This position allows for a hybrid work model, balancing in-office and remote work.

A professional claims services provider in Glasgow is seeking a Claims Handler/Trainee Loss Adjuster to support adjusters in managing domestic and commercial property claims. The role involves shadowing experienced adjusters, conducting investigations, and cultivating relationships with key partners. Candidates should have 2 years of experience in property claims management. This position offers a competitive salary along with numerous benefits including career progression opportunities, a pension scheme, and a bonus.

Job title: Claims Handler/Trainee Loss Adjuster Salary: to £35,000 Location: Glasgow Purpose of the role: Supporting the adjusters at this Glasgow-based independent loss adjusting firm. Shadowing experienced loss adjusters, leveraging your claims expertise to offer assistance while undergoing training to transition into a loss adjuster role responsible for managing domestic and commercial property claims. Key responsibilities: Collaborating closely with loss adjusters to assist in their daily tasks. Managing domestic and commercial property claims. Conducting investigations on a case-by-case basis. Determining liability and negotiating settlements. Ensuring all necessary information is collected and paperwork is completed. Participating in pertinent conferences to explore new prospects. Cultivating relationships with brokers, insurers, suppliers, and third parties. Supporting the broader team in nurturing relationships with key partners. Accompanying experienced adjusters on site visits. Experience: 2 years' experience managing property claims. Proficiency in general and legal insurance principles. Possession of a full UK driving licence. Familiarity with relevant regulatory and legal frameworks. Customer-centric mindset. Strong communication and interpersonal abilities. Capability to work autonomously and demonstrate initiative. Flexibility to meet tight deadlines and targets, coupled with solid organisational skills. Proficient in computer usage. Capacity to efficiently manage one's schedule and workload, meeting deadlines with precision. Ability to remain composed and resilient when under pressure. Benefits: Competitive salary Holiday entitlement of 26 days plus bank holidays. Realistic opportunity for career progression Pension scheme Competitive bonus Mileage allowance Assistance with professional qualifications For more information on this role, please contact

Job title: Casualty Claims Handler Salary: £31,000 Location: Glasgow Purpose of Role We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service. Responsibilities Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000 Identify and handle customer complaints effectively Negotiate settlement of claims and ensure high levels of customer care Engage with internal partners and clients to ensure fair and robust investigation of claim cases Participate in audits when required Qualifications Previous claim handling experience Experience in the financial services or insurance sector preferred Experience dealing with Casualty Claims is advantageous Proficiency in Microsoft Office applications Experience Proven work experience in a customer-facing environment Experience working in a commercial insurance claims environment is advantageous Skills Excellent customer service skills Strong written and verbal communication skills Ability to acquire new IT skills Day-to-Day Handling a portfolio of up to 350 casualty claims Dealing with policyholders and brokers Attending review meetings Providing a professional claims service at all times If you have the relevant experience or know someone that does please contact us now on or email us at .