187 jobs found

Davies are looking to recruit a dedicated Liability Claims Handler to join our growing Casualty team. The role of the Liability Claims Handler is to efficiently handle EL & PL claims for both personal injury and third-party property damage. While not essential, experience of all 3 UK legal jurisdictions would be beneficial as would experience in other areas of claim's handling.The successful candidate will manage an allocated caseload, completing enquires in relation to policy indemnity, legal liability and quantum, reporting to clients and ensuring that claims are handled proactively in accordance with the handling philosophy of Casualty Claims Solutions and their clients This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients. What will your day look like: Liaison with Insurers, Policyholders and Brokers. Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate Obtaining all necessary evidence and relevant documentation Determining appropriate actions for the resolution of the case Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum and tactics Negotiating settlement where appropriate, within agreed authority limits Corresponding with all parties professionally to proactively progress the case to conclusion Handling all cases in accordance with the client's requirements by referral to documented procedures at all times Maintaining a proper reserve at all times by regular review Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company Knowledge and Abilities: Experience handling EL (Employers Liability) & PL (Public Liability) claims Experience handling personal injury Experience handling third-party property damage Knowledge of how to value an injury claim Knowledge of reserving philosophies desirable Knowledge of Civil Procedure Rules and the Claims Portal Good communications skills at all levels• Excellent customer service The ability to work as part of a team Take responsibility for your own workload Must be able demonstrate adaptability and flexibility Good planning and organisational skills Strong IT skills Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated and global businesses. Our team of professionals operate across the UK and Ireland, US, Bermuda and Canada. This team is responsible for handling liability claims on behalf of various public sector clients. Your role will be to provide a quality, proactive, cradle-to-grave claims service on behalf of these clients and in accordance with the insurer's claims handling philosophy. You'll have experience in handling any type of injury claims. Experience of working in an insurance and or legal environment would be expected. What will your day look like: Establish if cover is in place for the claim Record all claims on the digital claims handling system Investigate all liability claims either from the desk or by instructing loss adjusters Make the decision on liability Negotiate settlement of the claim Ensure compliance with all legal timescales and client SLAs Build relationships with external clients and stakeholders Provide referral support to less experienced colleagues Knowledge and Abilities: Experience of policy wording and terms and conditions Knowledge of insurance and the insurance market Knowledge of how to value an injury claim Knowledge of reserving philosophies Knowledge of Civil Procedure Rules and the Claims Portal Good communications skills at all levels Excellent customer service The ability to work as part of a team Take responsibility for your own workload Must be able demonstrate adaptability and flexibility Good planning and organisational skills Strong IT skills Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD272. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is looking to recruit a remote/homebased Casualty / Liability Claims Handler attached to their Leeds office. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD270. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is looking to recruit a Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD271. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is looking to recruit a remote/homebased Casualty / Liability Claims Handler attached to their Leeds office. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD270. For all other vacancies, take a look at our website - exchange-street.co.uk

Our client is looking to recruit a remote/homebased Casualty / Liability Claims Handler attached to their Leeds office. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD270. For all other vacancies, take a look at our website - exchange-street.co.uk

Description The claims handler will be responsible for managing a caseload of PL & EL claims up to a reserve value of £30,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Responsibilities • To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims• Maintain accurate data on relevant case management system• Comply with set client SLA's• Ensure quality service standards and productivity levels are maintained to a high standard• Allocate new claims and set strategies• Carry out supervisory tasks appropriate to level• Assist with training and mentoring team members• Undertake appropriate additional tasks provided by the Team Leader• Attend Client review meetings and assist with client project work where applicable• Build and maintain excellent relationships with Clients Skills, Knowledge and Expertise • Minimum 2 years casualty claims handling experience • Experience dealing with quantum up to £25k• Excellent attention to detail• Strong communication and negotiation skills• Strong organisational skills• Supervisory experience is desirable• Excellent client care and customer service skills• Ability to manage own volume workload via task management• Ability to work as a team and independently Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Davies are looking for a Senior Claims Handler EL/PL, who will be responsible for handling liability claims on behalf of various insurers. Your role will be to provide a quality claims service on behalf of the insurer and handle claims from the cradle to the grave. To ensure claims are handled on a proactive basis in accordance with the insurers claims handling philosophy. The case load will include primarily claims in excess of the fast track limit of £25000.00 What will your day look like: To establish if cover is in place for the claim. To record all claims on the digital claims handling system. To investigate all liability claims either from the desk or by instructing loss adjusters. To make the decision on liability. To negotiate settlement of the claim. To ensure compliance with all legal timescales and client SLA's. To build relationships with external clients and stakeholders. Experience of policy wording and terms and conditions. Knowledge of insurance and the insurance market. Knowledge of how to value an injury claim. Knowledge of reserving philosophies. Knowledge of Civil Procedure Rules and the Claims Portal. Demonstrate strong technical knowledge across a variety of Casualty claim types (Personal Injury, Construction, Products Liability etc.) and UK jurisdictions To authorise payments to defined limits Act as a mentor and coach to junior colleagues Knowledge and Abilities: Good communications skills at all levels. Excellent customer service. The ability to work as part of a team. To take responsibility for your own workload. Must be able demonstrate adaptability and flexibility. Good planning and organisational skills. Good IT skills This role would suit candidates who have experience in handling any type of injury claims and experience of working in an insurance and or legal environment would be expected. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Accountabilities To pro-actively manage a caseload of Public Liability and Employers Liability & Property Damage Maintain accurate data on relevant case management system Comply with set client SLA's To attend client review meetings and assist with client project work where applicable Undertake appropriate additional tasks provided by the team leader Ensure quality service standards and productivity levels are maintained to a high standard Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks Allocate new claims as and when required Carry out supervisory tasks appropriate to level and as per management instructions Experience, Skills and Qualifications • 6 months relevant experience • Excellent attention to detail• Negotiation skills• Strong communication skills• Organisational skills• The ability to work as a team and independently• The ability to manage own workload Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues, together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours: 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office - 1 day a week in office. Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues, together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours: 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office - 1 day a week in office. Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

This role is positioned within our Volume Motor Litigation Unit which deals with motor litigation across MOJ, OICP, Small Claims and Fast Track claims to the value of £25k. The unit is made up of distinct file handler teams managing the different work types previously mentioned. The unit offers clear progression pathways, both technically and operationally allowing candidates to continue their career journey within the business. The role of Fast Track Liability File Handler is within our Fast Track Team managing a caseload of quantum and liability personal injury claims and Fast Track non personal injury cases above £10k. Cases would be managed from the point of service through to resolution. All claims would be handled on behalf of key insurer clients as Defendant. The role would suit an established Small Claims Litigator looking for opportunities to progress their career in to personal injury or personal injury litigators looking to enhance knowledge. Full induction training will be provided along with continued on the job training and supervision as required. Key Accountabilities Independent management of a caseload of Fast Track work, including effective planning and organising of the workload to ensure Court deadlines are met. Delivery of agreed performance targets and quality standards Analysis of the available evidence to create an initial case strategy on quantum. Undertake effective telephone discussions and negotiations with the client, Defendant, third party insurer and third party Solicitors to pursue the efficient and appropriate settlement of cases and apportionment of costs Proofing witnesses, assessing their evidence and drafting statements Drafting of Court document and complying with all Court deadlines. Instructing, briefing and liaising with Counsel. Undertaking court telephone hearings ensuring progress is maximised and all actions are completed to bring cases to settlement Guiding the Defendant through the litigation process where required and set expectations. Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making Delegation of tasks where available and appropriate to other members of the team Dealing with correspondence and telephone calls within strict service level agreements Updating reports upon receipt of evidence as required. Adhering to Client Guidelines Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested Effective management of the CRU and NHS process Ensuring files are kept within ISO 9001 guidelines Experience, Skills and Qualifications Previous experience of handling own caseload of litigated claims (either in a defendant or claimant role) Understanding of case law and litigation practice and process, and Court Practice Rules Ability to plan and prioritise workloads Efficient in a process driven environment Drive to achieve to take development opportunities when they arise with a positive attitude Calm under pressure with the ability to re-prioritise and delegate effectively when required Confident with ability to take initiative to innovate and adapt to changing situations Confidence to seek advice and guidance when dealing with new tasks Excellent listening and verbal communication skills Excellent written communication skills and the ability to compose professional written communications Ability to follow instruction with attention to detail Ability to recognise when sensitivity and tact are required Effectively work within a team Proficient IT skills (Word, Excel and Office) Good standard of education - 5 GCSE's grade C/5 or equivalent including maths and English Preferred Established experience in law through further education or experience. File handling experience within a law practice or Insurer. Good understanding of the high way code and basic road traffic act principles. Experience of Indemnity Principles and CCFAs Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Hours: Full-Time, 35 hours per week Monday - Friday.Location: Successful candidates will be expected to attend one of the offices at least once per week, in either Glasgow, Stoke or Leeds. Davies is on the lookout for Claims Handlers to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients. We at Davies hold in high regard the transferable skills and attributes that you can contribute to the position. Key Responsibilities Liaison: Communicate with Disclosure teams for the various MOD services Investigation: Handle allocated claims Evidence Gathering: Obtain all relevant evidence and documentation. Resolution: Determine appropriate actions to resolve each case. Reporting: Prepare detailed reports, advising on legal liability, quantum, and tactics as needed. Negotiation: Negotiate settlements within agreed authority limits. Professional Correspondence: Maintain proactive communication with all parties involved. Adherence to Procedures: Handle cases according to documented procedures and client requirements. Reserve Management: Regularly review and maintain proper reserves. Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs. Skills, Knowledge & Expertise Essential: Proficiency in managing Claims from cradle to grave. Understanding of Civil Procedure Rules and the Claims Portal. Commitment to delivering outstanding customer service. Collaborative team player. Management of personal caseload. Demonstrated adaptability and versatility. Desirable: Experience with the investigation of Liability Claims. Experience in managing NIHL (Noise Induced Hearing Loss) Knowledge of how to value injury claims Familiarity with reserving strategies Exceptional communication abilities across various levels. This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application. Values Davies is a community of outstanding people. We welcome different perspectives, support each other's ambitions, and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts. We are dynamic We are innovative We succeed together We are connected Job Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working; hybrid, work from home or join a collaborative office space Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: Exclusive Rewards Platform - Enjoy discounts at over 800 retailers. Generous Holiday Allowance - Start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time and the flexibility to buy up to 5 additional days per year. Professional Growth - Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications. Our Opportunity: Davies is on the lookout for Claims Handlers to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients. We at Davies hold in high regard the transferable skills and attributes that you can contribute to the position. What will your day look like: Liaison: Communicate with Disclosure teams for the various MOD services Investigation: Handle allocated claims, Evidence Gathering: Obtain all relevant evidence and documentation. Resolution: Determine appropriate actions to resolve each case. Reporting: Prepare detailed reports, advising on legal liability, quantum, and tactics as needed. Negotiation: Negotiate settlements within agreed authority limits. Professional Correspondence: Maintain proactive communication with all parties involved. Adherence to Procedures: Handle cases according to documented procedures and client requirements. Reserve Management: Regularly review and maintain proper reserves. Continuous Learning: Stay updated on technical changes relevant to your role, including participating in company-facilitated training programs Knowledge and Abilities: Proficiency in managing Claims from cradle to grave. Understanding of Civil Procedure Rules and the Claims Portal. Commitment to delivering outstanding customer service. Collaborative team player. Management of personal caseload. Demonstrated adaptability and versatility. Desirable : Experience with the investigation of Liability Claims. Experience managing NIHL (Noise Induced Hearing Loss). Knowledge of how to value injury claims. Familiarity with reserving strategies. Exceptional communication abilities across various levels. This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working; hybrid, work from home or join a collaborative office space Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Hours: 35 hours per week, Monday - Friday Location: Glasgow/Hybrid with attendance in the Glasgow office at least once per week. Our Opportunity: Davies are looking to recruit an experienced Claims Handler to join our growing Casualty team. As our new Claims Handler, you will be part of a dedicated team that is responsible for providing a quality, proactive, 360 claims service on behalf of important clients and in accordance with the insurer's claims handling philosophy. At Davies, we value transferable skills and qualities that focus on what you can bring to the role and you will be provided with full training and support when you start with us. Key Responsibilities Establishing if cover is in place for a claim Use of the digital claims handling system Investigate all liability claims either from the desk or referring to loss adjusters where necessary Making decisions on liability Negotiating settlements Ensure compliance with all legal timescales and client SLAs Build relationships with external clients and stakeholders Provide referral support to less experienced colleagues Skills, Knowledge & Expertise Experience of policy wording and terms and conditions Knowledge of insurance and the insurance market Knowledge of how to value an injury claim Knowledge of reserving philosophies desirable Knowledge of Civil Procedure Rules and the Claims Portal Good communications skills at all levels Excellent customer service The ability to work as part of a team Take responsibility for your own workload Must be able demonstrate adaptability and flexibility Good planning and organisational skills Strong IT skills Job Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working; hybrid, work from home or join a collaborative office space Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Working in our Non Delegated Authority (NDA) motor unit, the role of 'file handler' is to handle a caseload of small claims track litigated motor instructions on behalf of key insurer clients, from issue of proceedings through to Trial. It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary. Whilst not essential, it would be preferable for candidates to have experience of handling indemnity disputed cases and counterclaims. This is an excellent opportunity for someone with RTA experience looking to begin in litigation and file handling. There will be development opportunities to move into fast track litigation and beyond. Key Responsibilities Reviewing files, noting and abiding by Client Guidelines Knowledge of litigation, the CPR Rules and Court procedures Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure Draft reports confirming Strategy and agreeing the most suitable approach with the client Draft legal documents and comply with Court orders/deadlines Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate Undertaking negotiations with Third Party Solicitors Liaising with Insured and Insurers and Brokers where necessary Ensuring 'actions' are carried out as per Action Lists in Case Management System Undertaking Court Hearings Ensuring relevant tasks are delegated to the paralegals Accurately processing bills in accordance with Client Guidelines Ensuring files are kept within ISO 9001 guidelines To ensure compliance with the SRA Standards & Regulation Adhere to the Keoghs Values This is a full time permanent role working 35 hours per week Monday to Friday. We operate a hybrid working model and you'll be asked to attend the office one day per week, remainder working from home. Skills, Knowledge & Expertise Sound and practical experience of handling Small Claims Track RTA litigated files is essential, with evidence of managing own case load and reporting skills Drafting of legal documents, including defences, applications, witness statements, Part 18 Questions Liaising with and drafting instructions to Counsel Experience of managing fixed fees whilst delivering quality Good telephone negotiation skills Excellent listening and verbal communication skills Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless but not essential Ability to: Work as part of a Team Use own initiative Plan and prioritise workloads, and effectively use delegation Remain clam under pressure Recognise when sensitivity and tact are required Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion Job Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases.This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from a tactical and strategic point. The role of the File Handler is to carry out complex & technical investigations on claims submitted from specific opponents. These claims will be up to £25,000 in value. This is a fantastic opportunity to become part of an incredible team and gain more experience in investigating credit hire claims with a view to successfully repudiating the claims. Benefits: 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days) Hybrid working - (Working only 1 day in the office) Simply Health Care Cash Plan Pension Contribution based 5% Employee / 3% Employer Key Accountabilities The role will involve dealing with a caseload of DA credit hire & injury files under the supervision of their Team Leader. Instructions are received at the point of litigation, so a full knowledge of handling RTA claims through to conclusion via a court hearing is necessary. The main aspects of the role will involve: Review and analysis of files throughout the life of the case, and in accordance with the client guidelines Develop and maintain client relationships, always keeping the client at the heart of every decision Formulating an initial strategy for approval by Team Leader. Legal research Undertaking telephone negotiations with third party Solicitors • Liaising with the insured and insurers where necessary •Ensuring 'actions' are carried out as per the task list within the Case Management System •Accurately completing management information processes (MI) •Processing bills •Ensuring all files are kept within ISO 9001 guidelines •To ensure compliance with the SRA Standards & Regulations •Adhere to the Keoghs Values • Ability to work in target driven environment The role will also involve an understanding of the court process, to include Drafting defences Completing direction questionnaires Dealing with disclosure and exchange of evidence Completing pre-trial checklists Instructing Counsel Drafting CPR Part 18 questions Drafting CPR Part 35 questions Drafting Counter schedules Working Hours 35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch Experience, Skills and Qualifications Essential: •Experience of litigation and handling Credit Hire files with evidence of managing own case load •Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable •Ability to use own initiative •Ability to plan and prioritise workloads •Excellent listening and verbal communication skills •Good telephone negotiation skills •Ability to follow work processes and keep to Strategy •Ability to recognise when sensitivity and tact are required •Ability to make decisions •Ability to remain calm under pressure •Good IT skills including Word, Outlook, and experience of a Case Management System preferred •Adhere to the Keoghs Values Desirable: •Experience of handling PI claims Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; Keoghs values We are connected We are Dynamic We are Innovative We succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

We always want to deliver great service to our customers, but we can t do that without taking care of our REAL number one and that s you. We are recruiting for a Technical Claims Handler on our Credit Hire team here in Newcastle. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including hybrid working. You ll be able to use your claims experience and knowledge to ensure optimum claims solutions are delivered to customers and third parties. We are looking for someone with excellent negotiation and influencing skills. If this sounds a bit like you, we'd love to hear from you. If you love talking to people as much as we do, we d love to hear from you. Apply Now! Responsibilities: Provide a high level of service to customers throughout the claims journey. Proactively manage all aspects of credit hire and third party vehicle damage claims, presented by a third party and their representatives, to mitigate claims costs. Make necessary investigations and decisions on liability and quantum, identifying possible fraudulent cases, highlighting indemnity concerns and corroborating circumstances to make accurate liability assessments at the earliest possible stage. Negotiate with claimant representatives in order to progress and settle credit hire claims, quickly and effectively, within your agreed authority level, based on relevant case law. Instruct and liaise with approved suppliers and company solicitors in the event of credit hire litigation. Maintain own caseload to a high standard. Ensure files are accurately reserved, in line with the company reserving philosophy. Respond to feedback given to you, from regular quality audits on Claims files, to grow your own technical capability and that of your team. Take responsibility for your own agreed development actions and wider training needs. Support development and delivery of the claim s strategy and vision. Liaise effectively with other departments and other business functions as appropriate to ensure identification and appropriate management of all Claims. Be aware of and comply on an ongoing basis with the rules and requirements of the FCA and any other legal/regulatory/risk management frameworks. Knowledge, Experience & Qualifications: Sound knowledge of Motor Claims handling, specifically third party credit hire claims and liability. Good knowledge of credit hire case law and its application to claims settlements. Strong negotiation and influencing skills. Ability to plan, organise and prioritise own workload. Good level of verbal and numerical skills and be able to problem solve. Be able to work as part of a team. Ability to stay up to date with market changes and developments. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

Claims Handler Due to continued success, our client is looking to hire Claims Handlers to join their team. Our client is a leading provider of specialist insurance products and services, with a strong reputation for innovation, customer service and broker partnerships. They are committed to delivering tailored solutions that meet the evolving needs of their clients across the motor, taxi and learner click apply for full job details