45 jobs found

Motor Claims Intervention Handler Salary: 24,500 - 26,500 + bonus (up to 15%) Hours: Monday-Saturday (flexible between 8:00am-8:00pm) 37.5 hours per week Rota Location: Birmingham Business Park (B37) - Office Based MPJ Recruitment are working with a fast-growing, entrepreneurial motor insurance business specialising in Intervention, Hire and Repair . Led by a highly experienced leadership team with over 40 years' industry expertise , the business continues to expand and is now seeking Motor Claims Intervention Handlers to join its Birmingham-based team. This role is ideal for customer-focused professionals who enjoy working in a fast-paced environment and want to make a real impact on claims outcomes. The Role You will be responsible for: Making outbound calls to third parties to secure successful interventions and achieve commercial objectives. Establishing third-party needs to control costs and minimise claims spend. Managing follow-ups and supporting the end-to-end claims process. Identifying potential fraud, exaggeration, and indemnity risks. Reviewing processes, highlighting leakage, and suggesting improvements. Handling technical queries, escalations, and liability referrals. Sharing best practice and supporting team performance. About You You are: Passionate about delivering a positive third-party claims journey. Tenacious, motivated, and results-driven. A strong problem solver who adapts well to change. A collaborative team player who enjoys sharing knowledge. Click APPLY to learn more about this opportunity.

Loss Adjuster MarleyRiskConsultantsLtdareproudtobethedifferenceinlatentdefectinsurance, providingcomprehensiveservicestoensuretheverybestresultsforallstakeholders. Establishedin2013,wehaveofficesinShrewsbury,LondonandCheltenhamandare goingthroughaperiodofgrowthtomeettheneedsofourexpandingclientbase. WeareseekinganexperiencedLossAdjustertoinvestigateaportfolioofLatentDefect Claimsonbothadelegatedandretainedauthoritybasis.Thepositionwouldalsosuitan experiencedBuildingSurveyorskilledinresidentialbuildingsclaims/defectdiagnosis/buildingpathology.Youwillbehomebasedandareexpectedtotraveltositesthroughout theUK. JobLocation: Hybridworking JobType: Full-time(Mon-Fri). KeyActivities: Undertake loss adjusting services on an allocated portfolio of Latent Defect Insurance Claims, ensuring that all tasks are completed efficiently and effectively. Attend site visits / on-site meetings to investigate causation and cover. Review reports and gather information as required to fully investigate each claim. Liaise with other industry professionals, such as Surveyors, Engineers, Solicitors and Insurers to discuss claims, agree investigation strategies, advising on liability and costs and making appropriate recommendations with regards to policy liability and claims handing strategy. Manage your diary to ensure optimum use of time and resources, meeting all agreed deadlines. Update Claims Management Portal System to ensure all loss adjusting records are accurate and complete, and all data securely stored following appropriate guidelines. Periodically attend team meetings at Shrewsbury head office. Perform other tasks as reasonably required by Senior Management. Participate in any internal or external training as required, including high level CII/CILA qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or all the costs should you leave the company within a certain timeframe (as stipulated in your contract of employment). Manage inbound and outbound calls, emails and letters with insurers, policyholders, fellow professionals and industry specialists. Liaise with policyholders and experts to ensure accurate and timely settlement of claims. Identify and assist in pursuing recoveries and liaise with legal advisors. Ensure customers are treated fairly in line with policy terms and conditions, abiding by all relevant legal requirements, industry guidelines and company standards. On occasion, opportunities may arise to join other Loss Adjusters and/or Claims Handler on site visits across the UK. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Senior Management. Skills and Experience required: Experience in managing construction claims, including simple and complex claims. Ideally you will have experience of latent defects insurance for new builds, conversions and self builds. We will also consider candidates with a background in residential building surveying, building pathology, defect diagnosis, subsidence claims, general insurance buildings work or other related fields. Experience of IT systems including MS Word, Excel, Outlook and Teams. Experience of Claims Management Portal Systems, specific training on company systems will be given as required. Strong verbal and written communication skills. Strong understanding of building regulations, construction law, insurance law and their practical applications in the industry. Able to quickly build positive and effective relationships with internal and external stakeholders. Well organised with excellent time management skills. Excellent attention to detail and high levels of accuracy. Confident working independently under instruction. ACII/ ACILA / MRICS / MCIOB / MCABE qualified. Chartered qualifications desirable; however, candidates holding lower level grades with the above bodies will also be considered. Bachelors degree (preferred) Qualifications and/or experience in either Building surveying or Building Control roles would be advantageous. Valid UK driving licence and willingness to travel as required. This may involve occasional overnight stays, depending on site location. Benefits: Enhancedcompanypension. Individualperformancebonus. Carallowance. Reimbursementofwork-relatedexpenses. Companymobilephone. Cycletoworkscheme. Techscheme. Lifeinsurance(followingsuccessfulcompletionofprobationaryperiod). Privatemedicalinsurance(followingsuccessfulcompletionofprobationaryperiod). Flexibleworking. EVchargingpoints(whereavailable). Employeeassistanceprogramme. Freegymmembership. JBRP1_UKTJ

Travel Insurance Claims Handler Cardiff (Hybrid Working) Calling all Graduates Yolk Recruitment are pleased to be working in partnership with a leading international travel insurance provider, to recruit a Travel Insurance Claims Handler for their growing Cardiff team. This is a full-time, permanent role, offering a hybrid working model (2-3 days a week in the office). This is a great opportunity to for a graduate to join a supportive and friendly claims team, where you will manage claims from first notification through to settlement and have a genuine opportunity to contribute to improving the customer experience. What you'll be doing Managing your own caseload of travel insurance claims from initial report through to closure Providing a high standard of customer service to policyholders, third parties and suppliers Assessing indemnity, liability and quantum in line with policy Negotiating claim settlements and arranging payments within agreed authority levels Identifying potential fraud indicators What you'll bring Strong communication skills and the ability to build effective working relationships with customers, third parties and suppliers A self-motivated and organised approach, with the ability to work well within a team Confidence in managing a busy caseload and meeting deadlines The ability to interpret information and data to identify trends and support improvements A genuine commitment to delivering a positive and fair customer experience What you will get in return: Salary 24,500 33 days' annual leave inc bank hols Option to buy or sell up holiday per year. A great central Cardiff office location with hybrid working options. Discounted gym membership and Cycle to Work scheme. Employee Assistance Programme Optional Healthcare Cash Plan and Dental Insurance. Support for professional training and qualifications, helping you grow your career. Regular social events to connect with colleagues.

Motor Claims Handler - Newcastle Full-Time Permanent Monday to Friday Salary: 27,000 - 34,000 DOE We're looking for an experienced and detail focused Motor Claims Handler to join our team in Newcastle. This is a great opportunity for someone who enjoys problem solving, supporting customers and managing claims from start to finish. Key Responsibilities Handle motor claims from first notification to settlement. Review, assess and process claims in line with company procedures. Investigate liability, evaluate losses and negotiate settlements. Manage customer enquiries by phone and email, including more complex cases. Keep accurate records and update information in claims systems. Work with loss adjusters, subject matter experts and internal teams when needed. Learn and develop technical skills through training and coaching. Suggest ideas to improve processes within the team. Follow company policies, compliance standards and regulatory requirements. Find effective solutions to routine enquiries using set processes and guidelines. About You Experience in motor claims handling (preferred). Strong communication and negotiation skills. Excellent attention to detail and accuracy. Confident working under pressure and managing a busy workload. Customer focused with a proactive, positive approach. Comfortable learning new systems and procedures. What's on Offer 27,000 - 34,000 depending on experience Permanent, full time role Monday to Friday - no weekends Supportive team environment Opportunities for growth and development Interested? Apply now or get in touch for more details! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Motor Claims Handler - Newcastle Full-Time Permanent Monday to Friday Salary: 27,000 - 34,000 DOE We're looking for an experienced and detail focused Motor Claims Handler to join our team in Newcastle. This is a great opportunity for someone who enjoys problem solving, supporting customers and managing claims from start to finish. Key Responsibilities Handle motor claims from first notification to settlement. Review, assess and process claims in line with company procedures. Investigate liability, evaluate losses and negotiate settlements. Manage customer enquiries by phone and email, including more complex cases. Keep accurate records and update information in claims systems. Work with loss adjusters, subject matter experts and internal teams when needed. Learn and develop technical skills through training and coaching. Suggest ideas to improve processes within the team. Follow company policies, compliance standards and regulatory requirements. Find effective solutions to routine enquiries using set processes and guidelines. About You Experience in motor claims handling (preferred). Strong communication and negotiation skills. Excellent attention to detail and accuracy. Confident working under pressure and managing a busy workload. Customer focused with a proactive, positive approach. Comfortable learning new systems and procedures. What's on Offer 27,000 - 34,000 depending on experience Permanent, full time role Monday to Friday - no weekends Supportive team environment Opportunities for growth and development Interested? Apply now or get in touch for more details! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Services / Claims Handler (Travel Insurance) Cardiff - 2-3 days a week onsite Salary starting from 23,920 pa + benefits CPS Group are working with a well established insurance organisation based in the heart of Cardiff. Due to continued growth, they are looking to hire a Claims Handler to join their Travel Insurance Claims Team. The role doesn't require any previous experience, full training is given and there is excellent scope for long term career development. In this role you will focus primarily on email-based claims handling, with some phone interaction from time to time. You'd be managing your own caseload, handling travel insurance claims from start to finish, assessing validity, identifying potential fraud indicators, negotiating settlements, and ultimately ensuring customers receive a smooth and fair claims experience. Hours are Mon to Fri. 9am - 5.30pm (37.5 hours per week) with 2-3 days per week required in the Central Cardiff office. Some duties you will be carrying out: Provide high level of customer services throughout the claims process Assess liability and indemnity on the claim Identify and refer fraud indicators Negotiate settlement of claims Experience / Skill: Organised with strong attention to detail High level of communication skills both written and verbal Benefits include annual salary reviews, 25 days holiday (Plus 8 days bank holiday), Flexible working from home arrangements and equipment. Contact Zach Bennett - CPS Group UK By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>

Service Care Solutions is working with a Tier 1 Legal 500 company , based in Bristol , which is looking for an experienced Employment Solicitor to join their team. The work is intellectually challenging and rewarding, and the team places a strong emphasis on mutual support, knowledge-sharing and high-quality client service. Role: Employment Solicitor Location: Bristol Office - Legal 500 Firm (Hybrid / Remote Options) Salary: 40,000+ Key Responsibilities: Run a case load of Employment Tribunal claims, including drafting pleadings, drafting witness statements, negotiating settlements and advising on settlement agreements, and instructing counsel or advocates as necessary. Support the employment team with non-contentious work. Potential scope to supervise junior case handlers, depending on experience. Essential skills and competencies: A qualified Solicitor, Barrister or FCILEx (in England and Wales) with 3+ years of PQE in Employment law. A genuine passion for employment law and delivering pragmatic solutions. Prior experience of non-contentious employment work. Benefits: Competitive salary. Health cash plan & gym/lifestyle benefits Clear career progression. Hybrid working. If this Employment Solicitor role sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on (phone number removed), or email (url removed). We also welcome referrals for this position, where a successful recommendation would be worth 250.

Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: 28,646 to 32,702 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm What you will be doing: As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team. You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios). You will support the competency development of your colleagues, through coaching/training You will be the Indemnity/Liability/MIB SME for your Team You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend. You will assist your Team Leader, deputizing in their absence when required. You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity. Support TL with handler QA/feedback What we're looking for: A positive "can do attitude" A desire to improve current processes and strategies Excellent communication skills Ability to react to changing/competing priorities PD LV3 Competency or working towards Liability LV3 Competency or working towards Indemnity LV3 Competency or working towards Excellent working knowledge of Third Party Claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Part Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.

Ready to make an Third Party Property Damage team as a Claims Advisor and be at the heart of resolving complex cases, supporting customers, and driving positive outcomes every day. The core training lasts for the first 8 weeks of your role and is completed virtually. The starting salary is £27,750 plus benefits. Location: Our vibrant Leicester office is conveniently located in the city centre, just a short walk from the train station and easily accessible via major road routes. Your Role: As a Third-Party Property Damage Claims Handler, you'll play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims. You'll utilize your expertise in liability assessments and negotiations to ensure fair and accurate settlements while maintaining excellent customer service. skills- Clear and confident phone manner, ability to Problem solving skills-Ability to assess claims and resolve issues efficiently Organisation skills- Keeping claims up to date and managing workload efficiently. Negotiation Skills- Resolve disputes and achieve settlements effectively. Empathy & Active Listening Skills-Handle sensitive conversations with customers who may be distressed. Collaborate with internal teams to gather insights and share knowledge for continuous improvement. Ability to overcome customer objections and drive a positive resolution through excellent communication skills (questioning and listening) Computer Skills: You will confidently use computer systems to record, track and manage liability cases with accuracy and efficiency What we offer: Join us and you'll find a different way of doing things. We call it the 4Cs. So, we focus on getting it right for our colleagues, customers, company and community. Benefits you'll receive:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.

Ready to make an Third Party Property Damage team as a Claims Advisor and be at the heart of resolving complex cases, supporting customers, and driving positive outcomes every day. The core training lasts for the first 4 weeks of your role and is completed virtually. The starting salary is £27,750 plus benefits. Location: Ourfantastic Bexhill office, which is next to the seafront, and only a short walk from Collington station. Your Role: As a Third-Party Property Damage Claims Handler, you'll play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims. You'll utilize your expertise in liability assessments and negotiations to ensure fair and accurate settlements while maintaining excellent customer service. skills- Clear and confident phone manner, ability to Problem solving skills-Ability to assess claims and resolve issues efficiently Organisation skills- Keeping claims up to date and managing workload efficiently. Negotiation Skills- Resolve disputes and achieve settlements effectively. Empathy & Active Listening Skills-Handle sensitive conversations with customers who may be distressed. Collaborate with internal teams to gather insights and share knowledge for continuous improvement. Ability to overcome customer objections and drive a positive resolution through excellent communication skills (questioning and listening) Computer Skills: You will confidently use computer systems to record, track and manage liability cases with accuracy and efficiency What we offer: Benefits you'll receive:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.

Our successful and growing client is recruiting for another PI Claims Handler to join their Large Loss Claims Department. You will have the opportunity to manage a challenging caseload of complex and high-value Personal Injury claims, utilising your expertise to conduct thorough investigations into indemnity, liability, and quantum. As a rapidly growing Insurance organisation, who are market leaders, they are looking for another experienced person who has the ambition to continue to develop their career into handling more of their largest claims, often of millions of pounds in value. Therefore you will already have experience of handling the higher end of MOJ Portal cases to 100k and be ambitious to continue to develop your knowledge in catastrophic or multi-track claims exceeding 100k . This is a role that can be performed on a hybrid working basis, between your home and their office. The main responsibilities of a Personal Injury Handler role include: Investigate and resolve complex claims to ensure they are properly reserved and settled at optimum cost Establishing how and why events occurred and the legal liabilities which may arise Obtain all necessary evidence and relevant documentation Correspond with all parties to the case quickly and professionally Obtain medical or expert evidence and wage information where appropriate Negotiate settlement where appropriate Instruct and control defence solicitors, through to Trial if necessary. Ensure that costs are kept to a minimum To be a successful Personal Injury Claims Handler, you will demonstrate: Proven experience and success in managing higher end MOJ Portal claims Strong negotiation skills and the ability to effectively challenge where appropriate Good understanding of industry procedures, products, and services in the Insurance sector Desire to learn and develop your Claims Handling career

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image

My client is looking for a Paralegal to deal with Pre Lit Housing Disrepair cases and join their expanding Housing Disrepair team in Greater Manchester. The right candidate will be managing their own caseload as well as assisting more senior fee earners on larger matters. The company are experiencing a period of growth and the successful candidate will hopefully be able to grow with the firm with real prospects of progression. The Role The role will include: Managing caseload of Housing Disrepair claims, mostly at pre-litigation stage but with an opportunity to assist in litigation with senior members of the company. Drafting letters and preparing file notes. Drafting legal documents such as witness statements. Preparation for and attendance at court hearings. Legal research. Liaising with clients, other parties, surveyors, and the court. Proofreading and checking documents for quality / consistency. Meeting targets and KPI's, which are set to ensure all clients receive the best and most efficient service. The ideal candidate: Experienced Housing Disrepair file handler with at least 12-18 months file handling experience. Have an excellent grasp of the housing disrepair pre-action protocol. Ability to work autonomously and in a team. Organised with effective time management skills to ensure deadlines and KPIs are met. Good communication skills. Excellent client care skills. Commercially aware. Confident with Word, Outlook, and case management systems such as Proclaim. A positive and proactive attitude. Goal orientated with a strong desire to improve and succeed. Benefits Competitive salary Free parking social events Progression routes If this role is of interest, please call Chris Orrell on (phone number removed) or forward your most recent CV to (url removed). Clayton Legal recruits for law firms and In-House departments across the UK. Based in the Northwest, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience.

Personal Injury Claims Handler Monday-Friday 9am-5pm (35 hours per week) Bolton Up to 30,000 DOE Do you have motor claims experience? Have you got Personal Injury claims experience? MPJ Recruitment are proud to be working with a UK leading businesses based in Bolton. We are currently recruiting for multiple experienced Personal Injury Claims Handlers to help us shape and drive our Personal Injury Claims Handling team. You'll be handling your own claims files whilst acting upon opportunities for Intervention. Personal Injury Claims Handler responsibilities: Manage a varied caseload of domestic claims through to final settlement Effectively prioritise own claims portfolio and team responsibilities Act as point of contact for Policyholders and Brokers Identify and refer fraudulent activity and any questionable underwriting Deliver a consistently outstanding level of service to all parties involved Adhere to company and regulatory policies and guidelines at all times Personal Injury Claims Handler benefits: Competitive annual salary Free parking Hybrid working after training Bonus based around performance Enhanced pension contribution Industry related qualifications Holiday entitlement increasing with length of service Birthday off Holiday sell scheme 12 weeks training at the beginning plus ongoing support & training Gym benefits CLICK APPLY if you are interested in finding out more about this opportunity.