119 jobs found

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image

Our client is currently seeking an experienced Building Surveyor for the Birmingham / Midlands regions. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). You will ideally be AssocRICS/MRICS/FRICS qualified. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1024 For all other vacancies, take a look at our website - exchange-street.co.uk

Part home part office based after initial training Clark James Specialist Insurance Recruitment would like to work with you if you are looking for a really beneficial career move within Motor Claims. We are working with an exciting and forward thinking business who are rapidly expanding with great training and progression opportunities, they are looking for Motor Claims Handlers with Third Party and/or Property Damage experience. (TPPD) They currently have openings ideally suited to a candidate with a good level of Motor Claims experience ideally including good experience of either Personal Injury, Third Party / Property Damage Claims or Credit Hire. Generous salary will topped up with a bonus to improve your salary package as well as great working environment in a company who pride themselves on training, developing and promoting from within. Responsibilities Managing claims caseload, in accordance with the company claims philosophy, claims handling procedures and service levels. Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits Ensuring compliance with all regulatory requirements (including "treating customers fairly" principles). Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation. Developing and maintaining effective relationships with colleagues and business partners. Undertaking general claims tasks, as required Clark James are renowned for having your best interest at heart and will help and advise you not put pressure on you! We have a great relationship with this client to enable your CV to reach the top of the pile!

Third Party Property Damage Claims Handler Monday-Friday 9am-5pm Bolton Up to 35,000 DOE MPJ Recruitment are proud to be working with a CII accredited insurer based in Bolton. We are currently recruiting for an experienced Third Party Property Damage Claims Handlers to help us shape and drive our Third Party Claims. You'll be handling your own claims files independently. Third Party Property Damage Claims Handler responsibilities: You'll be responsible for a portfolio of Property/Motor Claims from start to finish, investigating and gathering evidence to help bring each claim to the point of a conclusion Proactively manage Third Party referrals from first notification of loss Manage cost of hire and cost of repairs provided to Third Parties This is a varied and interesting role, you'll understand that some claims are a result of a distressing or simply unfortunate incident, and therefore it's important you listen and act with empathy Recognise the signs of a fraudulent claim and refer these for further investigation when needed. Most of all, you'll take pride in the service you offer to all customers and partners The ideal Third Party Property Damage Claims Handler: Motor/Property Claims knowledge is essential. This can be Commercial/domestic/personal lines Claims in any setting. Negotiation and objection handling skills. You'll be passionate about people and committed to growing your career. Looking for opportunities to always learn and be part in shaping the future of our business. An active listener who can demonstrate empathy, you'll be able to put yourself in our customers shoes to build key relationships. Professional, confident, and able to adapt quickly, as you will be dealing with different people, including, claimant lawyers, our customers, brokers and other insurance professionals. Can contribute effectively to team success, offering advice and coaching others to achieve their full potential. Third Party Property Damage Claims Handler benefits Competitive annual salary Free parking Bonus based around performance Enhanced pension contribution Industry related qualifications Holiday entitlement + Bank Holidays Birthday off Holiday sell scheme Gym benefits CLICK APPLY if you are interested in finding out more about this opportunity. We will be in touch immediately.

We are currently recruiting for fast growing and highly ambitious independent broking group, who are now keen to add a new Commercial Claims Handler to their team. This firm have impressive long-term growth plans, backed by an ambitious owner who has an excellent reputation in the market, so offer a great place to work for career motivated individuals. You ll be at the heart of the broker s claims service, delivering confident, proactive support to corporate level commercial clients and their claims. They handle pretty much all types of commercial insurance here and will train you in all of these! Their client base spans Property, Motor/Fleet, EL, PL, PI, Cyber, D&O including both standard and complex placements. This is the role for you, if you love getting stuck in, and thrive off driving claims to resolution through forging strong insurer, adjuster and third-party relationships. As above you will need a minimum of 1 years commercial claims handling experience and be highly driven with your task at hand, which is progressing claims with insurers and working with your clients to make sure the business retains them. Salary on offer is £28k-35k Office hours are Monday to Friday 9.00am to 5:30pm If you have Claims handling experience, are seeking an exciting step in your career, please contact Kieran at CKB Recruitment.

We are looking for a Senior Credit Controller / Reinsurance Accounting Technician to join a global financial markets trading company based in London, offering a competitive salary of £44,000-46,000 per annum. Role Overview The successful candidate will support the claims team by producing routine and ad hoc Management Information (MI) reports, dashboards, and detailed analysis for internal and external stakeholders. Responsibilities Produce daily, weekly, monthly, and quarterly MI reports and dashboards. Deliver analysis on claims performance for internal claims handlers. Absorb and integrate multiple data streams into high level analysis using Power BI dashboards. Collate data from various teams for committee, board, and management meetings. Report running from internal claims systems and collate into high level MI pack/dashboard. Assist in identifying data issues, perform root cause analysis and provide solutions to improve data integrity and accuracy. Improve data integrity across claims, including performance packs and dashboards. Provide assistance for all internal/external audits of the UK claims function. Participate in internal system changes/enhancements and support any internal system projects. Assist in peer review report running and provide assistance with peer review results and reporting. Ensure timely and accurate quarterly reserve entry process. Own the daily movement report running. Ensure accuracy and completeness of various SharePoint logs/trackers. Fully own the relationship with DXC and be responsible for all ECF reporting. Provide analysis of individual/teams' performance through ECF. Maintain internal claims dashboards. Contact Email: Ref: BT6543

Elevate your wholesale insurance career within a leading London market division Wholesale Account Handler / Broker (Ref: 4372) Location: London, hybrid Salary: £40,000 + benefits About the Role We are partnering with a reputable London - based wholesale insurance brokerage that is seeking an experienced Wholesale Account Handler / Wholesale Broker to support a portfolio of key broker partners. This is a fantastic opportunity for someone looking to progress within the London market insurance sector, working across a wide range of commercial products including Property Owners, Terrorism, Management Liability, and Engineering insurance. You will play a central part in the renewal process, technical servicing, market liaison, and policy administration - ensuring brokers and their clients receive exceptional support and tailored wholesale solutions. This role is ideal for individuals seeking long - term development within wholesale broking and commercial insurance. Key Responsibilities Engage with broker partners to fully understand client needs and recommend effective insurance solutions. Deliver excellent customer service by responding quickly to technical and administrative queries. Gather risk information, claims data, and documentation to support quotations, renewals, and presentations. Manage the complete renewal and placing process, ensuring terms meet client requirements and deadlines. Process mid - term amendments and issue accurate documentation. Maintain precise Acturis records and ensure data integrity. Keep informed on market trends, insurer appetite, and external factors impacting client sectors. Track performance against agreed KPIs and contribute to wider team goals. Ensure full FCA compliance across all work. Collaborate with underwriters to negotiate cover, amend terms, and secure the best possible outcomes. Uphold professional standards, acting with integrity and protecting the brokerage's market reputation. Skills & Experience Required Strong technical understanding across key commercial insurance lines, ideally including Property Owners, Terrorism, Management Liability, and Engineering. Experience as a Wholesale Broker, Wholesale Account Handler, or Commercial Account Handler with broker - to - broker interaction. Excellent communication and negotiation skills, with confidence securing strong deals for clients and internal stakeholders. Ability to build trusted, long - term relationships with brokers, underwriters, and insurers. A proactive, solutions - focused approach to managing queries and supporting the client journey. Strong understanding of FCA compliance and commitment to continuous professional development (CPD). Acturis experience preferred. High accuracy and attention to detail essential. What's on Offer £40,000 annual salary Competitive benefits package Hybrid working (London office) Career development and professional training support Exposure to a diverse wholesale portfolio Collaborative team with strong insurer relationships Opportunity to grow within the London insurance market About the Business This brokerage is well - regarded within the wholesale insurance market for its technical strength, high service standards, and strong insurer relationships. You'll be joining a team that values expertise, integrity, and long - term partnerships, offering an excellent platform to develop your wholesale broking career. How to Apply If you have the technical capability and broker - focused approach to thrive in this wholesale broking role, we'd love to hear from you. You can also contact Amy directly at At Insure Recruitment, we are proud to champion diversity and inclusion. If this opportunity excites you but your experience isn't a perfect match, we still encourage you to apply - you may be ideal for this role or another opportunity we are working on.

Experienced Claims Handler Proactive Personnel are recruiting on behalf of our client based in central Telford who are looking for a Claims Handler to join their team. Hours: Mon-Fri 37.5 hours per week Salary: 25,000- 26,000 per annum DOE Duties include but not limited to: Manage the administrative processes involved in submitting and tracking claims on behalf of the clients across all policy types Collect and compile necessary documentation and information from clients and insurers to facilitate claim processing Serve as a point of contact for clients regarding the status of their claims, providing updates based on information provided by the insurer Ensure clear communication with clients that the claims handler facilitates the claims process and reinforce that any claims decision is made solely by the insurer, promoting transparency throughout the process Establish procedures for escalating claims to the appropriate claims manager or senior team member if exceptional circumstances arise that require additional intervention or decision-making Proactively engage with all stakeholders involved in a particular claim To complete all supporting documentation in a compliant and accurate manner To undertake all other reasonable duties as reasonably required and directed Ideal Candidate: Experienced working within a claims department preferably within an Insurance environment. Excellent Communication Skills. Ability to work under own initiative Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint) Interested? Please call Taylor Butterfield on (phone number removed).

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

Claims Handler Due to continued success, our client is looking to hire Claims Handlers to join their team. Our client is a leading provider of specialist insurance products and services, with a strong reputation for innovation, customer service and broker partnerships. They are committed to delivering tailored solutions that meet the evolving needs of their clients across the motor, taxi and learner driver markets. You will be: Supporting customers through the claims process from FNOL to completion of repairs. Assessing and accepting claims in line with guidelines. Managing the end-to-end workflow of the claims pipeline. Providing exceptional customer service. Maintaining accurate file notes and clear audit trails. You will ideally have: Experience of telephone customer services. Understanding of accident insurance policies. Exceptional administration skills. Strong organisational skills. In return: Work in an amazing, collaborative environment. Hybrid working. Lots of opportunities for development. Join a growing company. Great holiday entitlement and lots more benefits. If you have experience in a similar role and are looking for your next step, or a change in working environment, don't delay apply today.

Your new company Your new company is one of the largest independent privately owned Insurance brokers with offices Based in the heart of the City as well as having an International reach. Your new Brokers are a trusted business partner to all of their clients and are a highly valued contributor to the insurance market. Your new company pays very close attention to detail and pride themselves in having a professional, yet friendly, approach. They place real value in their employees, and they firmly believe in employing the best talent in their industry employing over expert staff specialising in every area of commercial and Property insurance. Your new company has also won local, regional and national awards. Due to expansion within their London Real Estate team a position for a Property Client Exec / Account Handler has arisen to handle Property Owners Business Your new role Your new role working as a Property Client Executive / Account Handler means that you will be responsible for maintaining their client's residential property insurance portfolio alongside the Director, head of department, Account Executives and Senior Account handlers. The role will be to providing a high quality, professional and effective service. Some of your key responsibilities will include working with clients to understand their needs and identify their cover, collating general and claims information as well as managing the renewal/placing process including any mid-term alterations, and ensuring accurate recording of information on Acturis. Other duties will include working closely with underwriters and clients as well as preparing all. An important element of your role will also be keeping up to date with the market, regulatory framework, compliance regulations and maintaining the company's reputation and standards. What you'll need to succeed Your previous experience working as a Property Account handler handling Real Estate/ Property Owners business, ideally Residential Property, will contribute to your success. Ideally, you will be CERT CII qualified or have progression towards Dip CII. You will have excellent negotiation and communication skills with the ability to develop and manage good working relationships with clients and insurers through building trust and mutual respect. You will provide great customer service by responding promptly to enquiries and concerns from clients and have outstanding industry and sector knowledge. Ideally, you will have some experience with Acturis and Microsoft packages (including Word, Excel and Teams). PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE WORKING AS AN ACCOUNT HANDLER HANDLING PROPERTY OWNERS (REAL ESTATE BUSINESS) RESIDENTIAL AND OR COMMERCIAL PROPERTY What you'll get in return You'll be offered a competitive salary of up to c£45,000 plus a comprehensive benefits package. You'll receive support from both Directors and Managers and be given the opportunity to develop and take on more responsibility in the future. You'll enjoy working as part of a growing and friendly team with a unique vision to grow and develop long term Client needs What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking an experienced Commercial Account Handler to join the Renewals team of an established commercial broker, where you will play a key role in helping clients protect their business assets and liabilities. In this client-focused position, you will support the management of a portfolio of clients, reviewing existing insurance coverage, assessing changes in risk, and liaising with a panel of insurers to secure the most appropriate and cost-effective policies for the year ahead. You will provide clear and confident guidance on policy terms and conditions, working closely with the claims team to ensure clients fully understand their coverage, while responding promptly to queries and maintaining accurate records of all communications. Alongside delivering an exceptional level of service, you will identify up-sell and cross-sell opportunities, build strong and lasting relationships with clients and stakeholders, and collaborate with internal teams to enhance the overall client experience. The ideal candidate will have proven experience in a Commercial Account Handler or similar role within the commercial insurance or SME sector, a strong understanding of insurance principles and the wider market, and experience supporting the management and retention of a client portfolio. You will be client focused, with excellent relationship building skills, confidence using analytical tools, and either hold or be working towards a CII qualification.

An experienced Property Claims Handler is required to join an established and renowned Loss Adjusting Practice. You will be working closely with the Property Claims Team Manager handling Domestic and Commercial Property claims as well as assisting with Managerial duties as and when required. Full support towards career development and progressing within is very much encouraged as well as working towards Industry qualifications. Key responsibilities: Provide an exceptional customer service Manage own caseload of Domestic and Commercial Property claims cradle to grave Act as a point of contact Assist and work closely with your Team Manager as and when required Handle complaints working with your Team Manager Attend client meetings as and when required Working hybrid, although this is totally flexible and can be worked around your individual circumstances. About you: Experienced in handling both Commercial and Domestic Property Claims (all general perils) A background providing an exceptional customer service taking pride in your excellent communication skills The ability to step up in the absence of your Team Manager Be organised and have the ability to work in a team as well as using your own initiative Experienced in handling complaints A background working in a targeted and pressured environment working towards KPI's and SLA's Good IT skills, being able to use multiple systems Be comfortable and happy to work on a hybrid basis (although days working in the office is offered on a very flexible basis as and when to suit your individual circumstances) Industry qualifications, ideally a minimum of Cert CILA or working towards.