LEGAL FINANCE ADMINISTRATOR MACCLESFIELD UP TO £27,000 + FANTASTIC PROGRESSION THE OPPORTUNITY: Get Recruited are working with a highly reputable and award-winning Legal practice who are looking for an individual with some experience either in Finance, Accounts or a Legal role to join their growing team! This is a fantastic opportunity to join a growing firm and benefit from training and support of industry leading colleagues. The successful candidate will progress into a Legal Cashier role over time with the firm. THE ROLE: Processing accurate and timely financial transactions. Manage and maintain client account records. Handle petty cash and conduct reconciliation. Process incoming and outgoing payments, including BACs. Reconcile bank statements daily and investigate discrepancies promptly. Post expenses and financial transactions. THE PERSON: Experience in either a finance or accounts based role such as a Finance Assistant, Accounts Assistant, Finance Administrator or Accounts Administrator OR experience in another role in a Law Firm such as a Legal Assistant, Paralegal, Claims Handler or Claims Processor Keen to learn and progress your career Excellent attention to detail and accuracy Strong communication and interpersonal skills. Ability to work to strict deadlines. BENEFITS: Company Pension 2pm Finish Friday Fantastic company culture Friendly and supportive team Growing firm & Finance team 25 Days Holidays + Bank Holidays By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Mar 25, 2026
Full time
LEGAL FINANCE ADMINISTRATOR MACCLESFIELD UP TO £27,000 + FANTASTIC PROGRESSION THE OPPORTUNITY: Get Recruited are working with a highly reputable and award-winning Legal practice who are looking for an individual with some experience either in Finance, Accounts or a Legal role to join their growing team! This is a fantastic opportunity to join a growing firm and benefit from training and support of industry leading colleagues. The successful candidate will progress into a Legal Cashier role over time with the firm. THE ROLE: Processing accurate and timely financial transactions. Manage and maintain client account records. Handle petty cash and conduct reconciliation. Process incoming and outgoing payments, including BACs. Reconcile bank statements daily and investigate discrepancies promptly. Post expenses and financial transactions. THE PERSON: Experience in either a finance or accounts based role such as a Finance Assistant, Accounts Assistant, Finance Administrator or Accounts Administrator OR experience in another role in a Law Firm such as a Legal Assistant, Paralegal, Claims Handler or Claims Processor Keen to learn and progress your career Excellent attention to detail and accuracy Strong communication and interpersonal skills. Ability to work to strict deadlines. BENEFITS: Company Pension 2pm Finish Friday Fantastic company culture Friendly and supportive team Growing firm & Finance team 25 Days Holidays + Bank Holidays By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Property Claims Handler Our client is hiring a Desktop Property Claims Handler to manage a portfolio of low to medium complexity property damage claims from First Notification of Loss (FNOL) through to settlement and closure. You'll deliver fair, timely outcomes while learning key technical skills such as coverage assessment and negotiation, supported by structured training, coaching, and quality assurance. This role is perfect for someone early in their claims career who is organised, empathetic, and keen to build strong foundations in end to end claims handling within a TPA setting. Responsibilities The responsibilities of the Desktop Property Claims Handler include (though are not limited to): Own a personal caseload of property claims from FNOL to closure, ensuring proactive progress and accurate file documentation. Handle common domestic and small commercial perils (e.g., accidental damage, escape of water, storm, impact and theft within authority). Triage and validate claims: confirm policy and cover details, gather evidence (photos, estimates), and set clear next steps with customers. Coverage decisions within delegated authority using policy wordings and endorsements; clearly document rationale and communications. Reserve accurately and update promptly as new information emerges. Assess quantum using quotes/estimates and negotiate fair and reasonable settlements or authorise repairs; issue robust repudiations where appropriate (with clear reasons). Escalate promptly when a claim exceeds authority, presents potential fraud, or becomes technically complex; collaborate with senior handlers as needed. Maintain diary control to hit contact, update, and settlement milestones. Skills and Experience Previous experience handling property claims (domestic or commercial) in an insurer, TPA, broker, or loss adjusting environment. Proven track record of managing property claims independently Experience issuing clear decision letters, including declines or partial settlements, with well reasoned explanations. Experience working within defined SLAs, KPIs, and audit standards. Familiarity with claims management systems Comfortable managing customers through distressing events and able to de escalate difficult conversations. Key Competencies Highly organised with strong diary management and the ability to prioritise a dynamic workload. Proactive, decisive, and able to take ownership of claims end to end. Analytical thinker with a practical, problem solving mindset. Team oriented with a willingness to support colleagues, share knowledge, and contribute to continuous improvement. Resilient, adaptable, and comfortable working in a fast paced environment. Strong knowledge of regulatory and industry standards (FCA, GDPR, Treating Customers Fairly).
Mar 25, 2026
Full time
Property Claims Handler Our client is hiring a Desktop Property Claims Handler to manage a portfolio of low to medium complexity property damage claims from First Notification of Loss (FNOL) through to settlement and closure. You'll deliver fair, timely outcomes while learning key technical skills such as coverage assessment and negotiation, supported by structured training, coaching, and quality assurance. This role is perfect for someone early in their claims career who is organised, empathetic, and keen to build strong foundations in end to end claims handling within a TPA setting. Responsibilities The responsibilities of the Desktop Property Claims Handler include (though are not limited to): Own a personal caseload of property claims from FNOL to closure, ensuring proactive progress and accurate file documentation. Handle common domestic and small commercial perils (e.g., accidental damage, escape of water, storm, impact and theft within authority). Triage and validate claims: confirm policy and cover details, gather evidence (photos, estimates), and set clear next steps with customers. Coverage decisions within delegated authority using policy wordings and endorsements; clearly document rationale and communications. Reserve accurately and update promptly as new information emerges. Assess quantum using quotes/estimates and negotiate fair and reasonable settlements or authorise repairs; issue robust repudiations where appropriate (with clear reasons). Escalate promptly when a claim exceeds authority, presents potential fraud, or becomes technically complex; collaborate with senior handlers as needed. Maintain diary control to hit contact, update, and settlement milestones. Skills and Experience Previous experience handling property claims (domestic or commercial) in an insurer, TPA, broker, or loss adjusting environment. Proven track record of managing property claims independently Experience issuing clear decision letters, including declines or partial settlements, with well reasoned explanations. Experience working within defined SLAs, KPIs, and audit standards. Familiarity with claims management systems Comfortable managing customers through distressing events and able to de escalate difficult conversations. Key Competencies Highly organised with strong diary management and the ability to prioritise a dynamic workload. Proactive, decisive, and able to take ownership of claims end to end. Analytical thinker with a practical, problem solving mindset. Team oriented with a willingness to support colleagues, share knowledge, and contribute to continuous improvement. Resilient, adaptable, and comfortable working in a fast paced environment. Strong knowledge of regulatory and industry standards (FCA, GDPR, Treating Customers Fairly).
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 25, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 25, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Wallace Hind Selection
Northampton, Northamptonshire
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Mar 25, 2026
Full time
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Mar 25, 2026
Full time
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 25, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Wallace Hind Selection
Milton Keynes, Buckinghamshire
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Mar 25, 2026
Full time
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Commercial Insurance Claims HandlerLocation: Rawdon Salary: £Negotiable + benefitsWe're looking to add a Commercial Insurance Claims Handler to the team in Rawdon to ensure we provide the highest level of client care should they need to make a claim.You'll be working closely with the team and external stakeholders to ensure everyone remains fully aware of the status of the claim, where required seeking / providing additional information.This role involves the day to day handling of a range of commercial claims, to include property, motor and liability, assisting and advising clients, liaising with insurers and proactively progressing the claim through to settlement. The day to day: Handle all claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records. Produce statistics, reports and information as required by Directors/Account Executives/Handlers on claims for clients. Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties. Attend client meetings with Account Executives when required. What's on offer: An excellent working environment where looking after our clients is prioritised A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays)Flexible Benefits and access to the annual company share save scheme (both post probation)An environment where ongoing professional development is taken seriously with ongoing training and development, coupled with access to fully funded professional qualifications (post probation) Your Experience: You'll have sound working knowledge of Commercial Insurance and Policy wordings gained within a claims environment. Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients Working knowledge of relevant legislation and regulatory requirements. Able to utilise Insurer portals and other relevant systems effectively for reporting and processing needs. Knowledge of Acturis or similar broking / claims systems would be highly beneficial
Mar 25, 2026
Full time
Commercial Insurance Claims HandlerLocation: Rawdon Salary: £Negotiable + benefitsWe're looking to add a Commercial Insurance Claims Handler to the team in Rawdon to ensure we provide the highest level of client care should they need to make a claim.You'll be working closely with the team and external stakeholders to ensure everyone remains fully aware of the status of the claim, where required seeking / providing additional information.This role involves the day to day handling of a range of commercial claims, to include property, motor and liability, assisting and advising clients, liaising with insurers and proactively progressing the claim through to settlement. The day to day: Handle all claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records. Produce statistics, reports and information as required by Directors/Account Executives/Handlers on claims for clients. Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties. Attend client meetings with Account Executives when required. What's on offer: An excellent working environment where looking after our clients is prioritised A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays)Flexible Benefits and access to the annual company share save scheme (both post probation)An environment where ongoing professional development is taken seriously with ongoing training and development, coupled with access to fully funded professional qualifications (post probation) Your Experience: You'll have sound working knowledge of Commercial Insurance and Policy wordings gained within a claims environment. Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients Working knowledge of relevant legislation and regulatory requirements. Able to utilise Insurer portals and other relevant systems effectively for reporting and processing needs. Knowledge of Acturis or similar broking / claims systems would be highly beneficial
Claims Handler - Motor Claims Salary: £28,000+ (DOE) Location: Rochdale - Excellent Transport Links Are you a confident communicator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career. About the Role As a Claims Technician , you'll be the first point of contact for clients referred by our trusted partners. You'll manage your own caseload of motor claims from first notification through to settlement, ensuring each client is supported until they're fully back in their pre-accident position. Your responsibilities will include: Taking detailed information for new claims and assessing validity Managing your own portfolio of ongoing claims Ensuring all necessary information is gathered to support recovery Providing clear, professional updates to clients and third parties Maintaining a proactive approach to progressing each claim efficiently This role is ideal for someone who enjoys problem-solving, communicating with customers, and taking ownership of their work. What We're Looking For Preferred (but not essential): Familiarity with ABI/GTA guidelines Understanding of the phonetic alphabet Confidence using Microsoft Office Basic knowledge of internet technologies Most importantly, you'll bring a proactive, can-do attitude and a commitment to delivering outstanding service. Full training will be provided. What's in It for You £28,000+ salary , depending on experience 20 days holiday + bank holidays Pension scheme Paid overtime Supportive team environment with full training Convenient Rochdale location with excellent transport links
Mar 25, 2026
Full time
Claims Handler - Motor Claims Salary: £28,000+ (DOE) Location: Rochdale - Excellent Transport Links Are you a confident communicator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career. About the Role As a Claims Technician , you'll be the first point of contact for clients referred by our trusted partners. You'll manage your own caseload of motor claims from first notification through to settlement, ensuring each client is supported until they're fully back in their pre-accident position. Your responsibilities will include: Taking detailed information for new claims and assessing validity Managing your own portfolio of ongoing claims Ensuring all necessary information is gathered to support recovery Providing clear, professional updates to clients and third parties Maintaining a proactive approach to progressing each claim efficiently This role is ideal for someone who enjoys problem-solving, communicating with customers, and taking ownership of their work. What We're Looking For Preferred (but not essential): Familiarity with ABI/GTA guidelines Understanding of the phonetic alphabet Confidence using Microsoft Office Basic knowledge of internet technologies Most importantly, you'll bring a proactive, can-do attitude and a commitment to delivering outstanding service. Full training will be provided. What's in It for You £28,000+ salary , depending on experience 20 days holiday + bank holidays Pension scheme Paid overtime Supportive team environment with full training Convenient Rochdale location with excellent transport links
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Mar 25, 2026
Full time
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 25, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Mar 25, 2026
Full time
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Wallace Hind Selection
Towcester, Northamptonshire
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Mar 25, 2026
Full time
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 25, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 25, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Mar 25, 2026
Full time
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
The File Handler Assistant role involves undertaking agreed delegated actions in case strategies in order to achieve the best possible outcome in cases. A File Handler Assistant will not have ownership of any of their own cases, they will be responsible for carrying out individual file handling tasks on cases for and in support of the File Handlers. The role will encompass procedural drafting and compliance, investigations and evidential reviews. A File Handler Assistant is expected to own each task delegated to them from start to finish. The role requires attention to detail and to ensure the case files run pro-actively in order to assist the File Handlers' strategic decision making. There will be exposure to several types of fraud work consisting of the following types of claim: Bogus Passenger Staged/Contrived Fraudulent Exaggeration Induced accidents Low Speed Impact Late Notification Claims Credit Hire Fraud MIB Claims Organised Crime Key Accountabilities The work handled by the File Handler Assistant will be determined by the caseload of the File Handlers that they are aligned with, these include but are not limited to: Litigation Procedural drafting Investigations Evidential reviews and assessments Liaising with policyholders and witnesses Proofing of key witnesses Working with counsel Instructing experts - internal and/or external suppliers Resolution Negotiation of third party costs in accordance with the CPR Drafting of appropriate settlement documentation On occasion, and in order to develop technical progression, the File Handler Assistant will be encouraged to assist the File Handler by carrying out strategic reviews of cases.Responsibilities in case management include: Client Excellence Assisting on files in accordance with agreed client guidelines Ensuring maximum client satisfaction on each case Technical excellence Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy Ensures all file and investigative deadlines are complied with Dealing, and achieving, the best result with litigation, ensuring full compliance with the court timetable Dealing pro-actively and achieving the best results with the case investigations from receipt until point of resolution Timely and accurate maintenance of all Case Management Systems from opening to closure Adherence to file management policies Ensure compliance with the SRA Standards & Regulations Financial Excellence Be commercially aware, by working in an efficient and effective manner, where working within a fixed fee price Commercial awareness so as to retain profitability Achieve financial targets Ensure timely and accurate billing Cultural Excellence Adhere to the Keoghs Values Cultural Excellence Adhere to the Keoghs Values Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton office. We are agile workers with attendance at the office at least 1 day per week. Experience, Skills and Qualifications Established interest in law either through further education (e.g. LPC or ILEX) or experience within a process driven legal environment Experience of drafting court documents and understanding of processes Good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to analyse evidence Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively inline with our Values Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Mar 25, 2026
Full time
The File Handler Assistant role involves undertaking agreed delegated actions in case strategies in order to achieve the best possible outcome in cases. A File Handler Assistant will not have ownership of any of their own cases, they will be responsible for carrying out individual file handling tasks on cases for and in support of the File Handlers. The role will encompass procedural drafting and compliance, investigations and evidential reviews. A File Handler Assistant is expected to own each task delegated to them from start to finish. The role requires attention to detail and to ensure the case files run pro-actively in order to assist the File Handlers' strategic decision making. There will be exposure to several types of fraud work consisting of the following types of claim: Bogus Passenger Staged/Contrived Fraudulent Exaggeration Induced accidents Low Speed Impact Late Notification Claims Credit Hire Fraud MIB Claims Organised Crime Key Accountabilities The work handled by the File Handler Assistant will be determined by the caseload of the File Handlers that they are aligned with, these include but are not limited to: Litigation Procedural drafting Investigations Evidential reviews and assessments Liaising with policyholders and witnesses Proofing of key witnesses Working with counsel Instructing experts - internal and/or external suppliers Resolution Negotiation of third party costs in accordance with the CPR Drafting of appropriate settlement documentation On occasion, and in order to develop technical progression, the File Handler Assistant will be encouraged to assist the File Handler by carrying out strategic reviews of cases.Responsibilities in case management include: Client Excellence Assisting on files in accordance with agreed client guidelines Ensuring maximum client satisfaction on each case Technical excellence Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy Ensures all file and investigative deadlines are complied with Dealing, and achieving, the best result with litigation, ensuring full compliance with the court timetable Dealing pro-actively and achieving the best results with the case investigations from receipt until point of resolution Timely and accurate maintenance of all Case Management Systems from opening to closure Adherence to file management policies Ensure compliance with the SRA Standards & Regulations Financial Excellence Be commercially aware, by working in an efficient and effective manner, where working within a fixed fee price Commercial awareness so as to retain profitability Achieve financial targets Ensure timely and accurate billing Cultural Excellence Adhere to the Keoghs Values Cultural Excellence Adhere to the Keoghs Values Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton office. We are agile workers with attendance at the office at least 1 day per week. Experience, Skills and Qualifications Established interest in law either through further education (e.g. LPC or ILEX) or experience within a process driven legal environment Experience of drafting court documents and understanding of processes Good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to analyse evidence Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively inline with our Values Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
About Us We have been appointed to work on behalf of a growing brokerage based in London city centre, specialising in delivering tailored risk and insurance solutions to a diverse client base. Their collaborative and client-focused approach ensures they provide high-quality service and trusted advice. The Role We are seeking a competent and proactive Claims Handler to join their Real Estate Team on a part-time basis. This is a remote position, offering flexibility around working hours, with occasional travel required to client sites across the South East region.You will take ownership of managing clients' claims programmes, ensuring efficient handling of claims from notification through to settlement, while maintaining excellent service standards. Key Responsibilities Manage a portfolio of property and associated liability claims from inception to resolution Act as the main point of contact for clients, insurers, and third parties throughout the claims process Provide clear and timely updates to clients on claim progress and outcomes Liaise with loss adjusters, insurers, and other stakeholders to drive claims to successful conclusion Identify trends and provide insights to support clients' risk management strategies Support the Real Estate Team in delivering a high-quality, seamless service About You Proven experience as a Claims Handler within an insurance broker or insurer Exposure to property and associated liability claims is highly desirable Strong organisational skills with the ability to manage multiple claims effectively Excellent communication and client relationship skills Self-motivated and comfortable working remotely Willingness to travel to client sites across the South East on an ad hoc basis What they offer Flexible, part-time working arrangements to suit your schedule Remote working with autonomy and trust Opportunity to work closely with a specialist Real Estate Team Supportive and collaborative working environment If you are an experienced claims professional looking for a flexible role with ownership and variety, we would love to hear from you. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Mar 25, 2026
Full time
About Us We have been appointed to work on behalf of a growing brokerage based in London city centre, specialising in delivering tailored risk and insurance solutions to a diverse client base. Their collaborative and client-focused approach ensures they provide high-quality service and trusted advice. The Role We are seeking a competent and proactive Claims Handler to join their Real Estate Team on a part-time basis. This is a remote position, offering flexibility around working hours, with occasional travel required to client sites across the South East region.You will take ownership of managing clients' claims programmes, ensuring efficient handling of claims from notification through to settlement, while maintaining excellent service standards. Key Responsibilities Manage a portfolio of property and associated liability claims from inception to resolution Act as the main point of contact for clients, insurers, and third parties throughout the claims process Provide clear and timely updates to clients on claim progress and outcomes Liaise with loss adjusters, insurers, and other stakeholders to drive claims to successful conclusion Identify trends and provide insights to support clients' risk management strategies Support the Real Estate Team in delivering a high-quality, seamless service About You Proven experience as a Claims Handler within an insurance broker or insurer Exposure to property and associated liability claims is highly desirable Strong organisational skills with the ability to manage multiple claims effectively Excellent communication and client relationship skills Self-motivated and comfortable working remotely Willingness to travel to client sites across the South East on an ad hoc basis What they offer Flexible, part-time working arrangements to suit your schedule Remote working with autonomy and trust Opportunity to work closely with a specialist Real Estate Team Supportive and collaborative working environment If you are an experienced claims professional looking for a flexible role with ownership and variety, we would love to hear from you. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Commercial Insurance Account handler - Cambridge - Hybrid available Base salary c 40 -50 DOE Negotiable, flex Benefits Our Clients are seeking a dedicated Corporate Account Handler to provide high-level administrative and technical support to our clients Account Executives. In this role, you will be the engine room of our client service, ensuring new business, renewals, and daily enquiries are handled with precision and care. Key Responsibilities Business Support: Assist Account Executives in securing new business quotations and arranging immediate cover. Documentation & Accuracy: Review policy documentation for total accuracy before distribution to clients or liaising with insurers for corrections. Lifecycle Management: Process mid-term adjustments, quarterly declarations, and manage the negotiation and invitation of renewals for your allocated portfolio. Client Relations: Act as the first point of contact for daily enquiries, managing expectations and responding promptly to maintain high service standards. Technical Liaison: Collaborate with Account Executives, Broking Technicians, and Directors to resolve complex technical queries. Data Integrity: Ensure all client records accurately reflect live risks, including sums insured, perils, excesses, and exclusions. Growth & Claims: Identify cross-sell and up-sell opportunities and coordinate with the Claims department regarding specific reports or queries. Financial Admin: Generate invoices and credit notes for all transactions in strict accordance with the Broking Manual and action meeting minutes to keep systems updated. About You You are a proactive professional with a background in insurance and a passion for client service. You thrive in a deadline-driven environment and possess the organisational skills to manage a busy diary effectively. Experience: Proven customer service expertise gained within an insurance setting. Teamwork: A natural collaborator comfortable working alongside Executives and Claims Handlers. Qualifications: CII qualifications are preferred; however, a desire to work toward your Cert CII is highly encouraged. Technical Skills: Experience using Acturis is a significant advantage. Rewards & Benefits We pride ourselves on a supportive culture and a comprehensive benefits package designed to support your life inside and outside of work: Generous Leave: 27 days annual leave (including your birthday Plus bank holidays. Financial Security: 5% employer-matched pension and Group Life Assurance. Growth: Full support for professional qualifications relevant to your career path. Lifestyle: Access to a flexible benefits portal, a holiday purchase scheme (up to 5 days), and "Perks at Work" discounts for cinema, dining, and retail. Of you wish to apply for this position please complete the link and a consultant from Cameron James Professional recruitment will be in contact with you
Mar 25, 2026
Full time
Commercial Insurance Account handler - Cambridge - Hybrid available Base salary c 40 -50 DOE Negotiable, flex Benefits Our Clients are seeking a dedicated Corporate Account Handler to provide high-level administrative and technical support to our clients Account Executives. In this role, you will be the engine room of our client service, ensuring new business, renewals, and daily enquiries are handled with precision and care. Key Responsibilities Business Support: Assist Account Executives in securing new business quotations and arranging immediate cover. Documentation & Accuracy: Review policy documentation for total accuracy before distribution to clients or liaising with insurers for corrections. Lifecycle Management: Process mid-term adjustments, quarterly declarations, and manage the negotiation and invitation of renewals for your allocated portfolio. Client Relations: Act as the first point of contact for daily enquiries, managing expectations and responding promptly to maintain high service standards. Technical Liaison: Collaborate with Account Executives, Broking Technicians, and Directors to resolve complex technical queries. Data Integrity: Ensure all client records accurately reflect live risks, including sums insured, perils, excesses, and exclusions. Growth & Claims: Identify cross-sell and up-sell opportunities and coordinate with the Claims department regarding specific reports or queries. Financial Admin: Generate invoices and credit notes for all transactions in strict accordance with the Broking Manual and action meeting minutes to keep systems updated. About You You are a proactive professional with a background in insurance and a passion for client service. You thrive in a deadline-driven environment and possess the organisational skills to manage a busy diary effectively. Experience: Proven customer service expertise gained within an insurance setting. Teamwork: A natural collaborator comfortable working alongside Executives and Claims Handlers. Qualifications: CII qualifications are preferred; however, a desire to work toward your Cert CII is highly encouraged. Technical Skills: Experience using Acturis is a significant advantage. Rewards & Benefits We pride ourselves on a supportive culture and a comprehensive benefits package designed to support your life inside and outside of work: Generous Leave: 27 days annual leave (including your birthday Plus bank holidays. Financial Security: 5% employer-matched pension and Group Life Assurance. Growth: Full support for professional qualifications relevant to your career path. Lifestyle: Access to a flexible benefits portal, a holiday purchase scheme (up to 5 days), and "Perks at Work" discounts for cinema, dining, and retail. Of you wish to apply for this position please complete the link and a consultant from Cameron James Professional recruitment will be in contact with you