Keoghs LLP is one of the leading insurance law firms in the UK and the most dynamic in its sector. We now have an exciting opportunity for a talented insurance lawyer within the Property Risks & Coverage Team. This role will be based in one of our regional offices in Bolton, Birmingham or Bristol and will specialise in handling a range of high-value subrogated property recovery files, typically in excess of £100K. We can be agile on location. You will handle a case of load of Property Risks matter files which will deal with a wide range of perils (fires, floods, impacts, product liability) from a selection of the team's well known insurers. In addition, this is a role which involves the line management of a mini team so someone with people leadership skills will succeed in this role. This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in building client relationships through the delivery of training and mentoring as well as in delivering first class legal solutions to complex problems.The team regularly delivers training seminars and workshops to various insurer clients and the ideal candidate will have an interest and proven track record in client development and show a willingness to assist in the preparation and delivery of seminars on technical legal issues. Key Responsibilities From a file handling perspective tasks on your own case load will include: Initial review/report to include consideration of funding Investigating evidential matters, gathering evidence in order to establish cause of action Conducting investigations with third parties Instructing counsel and experts Legal research Drafting generally Attending conferences and trials with counsel Dealing with routine correspondence Liaising with lay and insurer clients Engaging in settlement negotiations including consideration of and the drafting of Part 36 offers Preparing pre-action and interim applications Driving the litigation process Assisting with ADR (including mediation) Court appointments Conducting advocacy by telephone and in person Ensure compliance with the SRA From a people perspective, you will support the BUD in: The management of a team of a mini team in terms of service delivery and personal professional development which will include technical supervision; In ensuring that all members of the mini team have appropriate objectives in place and are measured against them in accordance with Keoghs performance management processes; In the recruitment and retention of personnel into the wider PRC team in order to maintain profitability and the ideal operating model; feeding into the PRC talent pipeline; In the effective, fair and transparent application of Keoghs people processes and procedures; By communicating in a clear, concise and engaging way to promote morale & motivation and in the giving of feedback. From a sales/BD perspective you will support the sales pipeline in: The day to day management of a nominated account(s); The preparation and delivery of client MI; The preparation and delivery of client training events Skills, Knowledge and Expertise Qualified solicitor or equivalent with relevant technical capability Minimum of 3 years Claimant property litigation experience Experience of running a case load A working knowledge and understanding of delivery of client KPIs Required Soft Skills: An ability to prioritise workload Ability to pay attention to detail Ability to work with case management systems The personal skills to deal with such work as major and expensive litigation involving liaison with senior claims handlers Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Mar 30, 2026
Full time
Keoghs LLP is one of the leading insurance law firms in the UK and the most dynamic in its sector. We now have an exciting opportunity for a talented insurance lawyer within the Property Risks & Coverage Team. This role will be based in one of our regional offices in Bolton, Birmingham or Bristol and will specialise in handling a range of high-value subrogated property recovery files, typically in excess of £100K. We can be agile on location. You will handle a case of load of Property Risks matter files which will deal with a wide range of perils (fires, floods, impacts, product liability) from a selection of the team's well known insurers. In addition, this is a role which involves the line management of a mini team so someone with people leadership skills will succeed in this role. This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in building client relationships through the delivery of training and mentoring as well as in delivering first class legal solutions to complex problems.The team regularly delivers training seminars and workshops to various insurer clients and the ideal candidate will have an interest and proven track record in client development and show a willingness to assist in the preparation and delivery of seminars on technical legal issues. Key Responsibilities From a file handling perspective tasks on your own case load will include: Initial review/report to include consideration of funding Investigating evidential matters, gathering evidence in order to establish cause of action Conducting investigations with third parties Instructing counsel and experts Legal research Drafting generally Attending conferences and trials with counsel Dealing with routine correspondence Liaising with lay and insurer clients Engaging in settlement negotiations including consideration of and the drafting of Part 36 offers Preparing pre-action and interim applications Driving the litigation process Assisting with ADR (including mediation) Court appointments Conducting advocacy by telephone and in person Ensure compliance with the SRA From a people perspective, you will support the BUD in: The management of a team of a mini team in terms of service delivery and personal professional development which will include technical supervision; In ensuring that all members of the mini team have appropriate objectives in place and are measured against them in accordance with Keoghs performance management processes; In the recruitment and retention of personnel into the wider PRC team in order to maintain profitability and the ideal operating model; feeding into the PRC talent pipeline; In the effective, fair and transparent application of Keoghs people processes and procedures; By communicating in a clear, concise and engaging way to promote morale & motivation and in the giving of feedback. From a sales/BD perspective you will support the sales pipeline in: The day to day management of a nominated account(s); The preparation and delivery of client MI; The preparation and delivery of client training events Skills, Knowledge and Expertise Qualified solicitor or equivalent with relevant technical capability Minimum of 3 years Claimant property litigation experience Experience of running a case load A working knowledge and understanding of delivery of client KPIs Required Soft Skills: An ability to prioritise workload Ability to pay attention to detail Ability to work with case management systems The personal skills to deal with such work as major and expensive litigation involving liaison with senior claims handlers Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Senior solicitor - Employment Law Location: Bristol Job Type: Full-time/Part-time (Hybrid working) Salary: Competitive An exciting opportunity has arisen for an experienced solicitor with significant knowledge in Employment Law to join our team in Bristol. This role offers a blend of office and home working, catering to those seeking both full-time and part-time engagements. Day-to-Day of the Role: Provide strategic, technical, and practical guidance within the area of Employment Law. Build and maintain strong relationships with existing experts within the group. Set examples of best practice in the conduct of insurance litigation. Have a thorough grasp of employment law, including technical matters. Build rapport with clients and deliver excellent customer service. Provide technical assistance and support to colleagues within the team. Required Skills & Qualifications: Fully qualified Solicitor, CILEX lawyer, or equivalent. A passion for employment law and for providing commercial and practical solutions. Extensive experience in Employment work. Experience dealing with both lay and insurer clients. Experience liaising with defendant insurer claims handlers. Ability to handle all aspects of litigation. Capability to work well under pressure and meet tight deadlines. Benefits: Excellent annual leave and welfare benefits. Health cash plan and gym/lifestyle benefits. Work-life balance with flexible working options. Dress for your day policy. People-focused recognition and referral schemes. Opportunities for development and routes to qualification. Diversity & Sustainability: We are committed to creating an accessible and inclusive experience for all candidates. If you encounter any barriers or need support or adjustments during the recruitment process, please do not hesitate to contact our Talent Acquisition & Resourcing team. To apply for this solicitor position in Employment Law, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
Mar 30, 2026
Full time
Senior solicitor - Employment Law Location: Bristol Job Type: Full-time/Part-time (Hybrid working) Salary: Competitive An exciting opportunity has arisen for an experienced solicitor with significant knowledge in Employment Law to join our team in Bristol. This role offers a blend of office and home working, catering to those seeking both full-time and part-time engagements. Day-to-Day of the Role: Provide strategic, technical, and practical guidance within the area of Employment Law. Build and maintain strong relationships with existing experts within the group. Set examples of best practice in the conduct of insurance litigation. Have a thorough grasp of employment law, including technical matters. Build rapport with clients and deliver excellent customer service. Provide technical assistance and support to colleagues within the team. Required Skills & Qualifications: Fully qualified Solicitor, CILEX lawyer, or equivalent. A passion for employment law and for providing commercial and practical solutions. Extensive experience in Employment work. Experience dealing with both lay and insurer clients. Experience liaising with defendant insurer claims handlers. Ability to handle all aspects of litigation. Capability to work well under pressure and meet tight deadlines. Benefits: Excellent annual leave and welfare benefits. Health cash plan and gym/lifestyle benefits. Work-life balance with flexible working options. Dress for your day policy. People-focused recognition and referral schemes. Opportunities for development and routes to qualification. Diversity & Sustainability: We are committed to creating an accessible and inclusive experience for all candidates. If you encounter any barriers or need support or adjustments during the recruitment process, please do not hesitate to contact our Talent Acquisition & Resourcing team. To apply for this solicitor position in Employment Law, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
Senior solicitor - Employment Law Location: Bristol Job Type: Full-time/Part-time (Hybrid working) Salary: Competitive An exciting opportunity has arisen for an experienced solicitor with significant knowledge in Employment Law to join our team in Bristol. This role offers a blend of office and home working, catering to those seeking both full-time and part-time engagements. Day-to-Day of the Role: Provide strategic, technical, and practical guidance within the area of Employment Law. Build and maintain strong relationships with existing experts within the group. Set examples of best practice in the conduct of insurance litigation. Have a thorough grasp of employment law, including technical matters. Build rapport with clients and deliver excellent customer service. Provide technical assistance and support to colleagues within the team. Required Skills & Qualifications: Fully qualified Solicitor, CILEX lawyer, or equivalent. A passion for employment law and for providing commercial and practical solutions. Extensive experience in Employment work. Experience dealing with both lay and insurer clients. Experience liaising with defendant insurer claims handlers. Ability to handle all aspects of litigation. Capability to work well under pressure and meet tight deadlines. Benefits: Excellent annual leave and welfare benefits. Health cash plan and gym/lifestyle benefits. Work-life balance with flexible working options. Dress for your day policy. People-focused recognition and referral schemes. Opportunities for development and routes to qualification. Diversity & Sustainability: We are committed to creating an accessible and inclusive experience for all candidates. If you encounter any barriers or need support or adjustments during the recruitment process, please do not hesitate to contact our Talent Acquisition & Resourcing team. To apply for this solicitor position in Employment Law, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
Mar 30, 2026
Full time
Senior solicitor - Employment Law Location: Bristol Job Type: Full-time/Part-time (Hybrid working) Salary: Competitive An exciting opportunity has arisen for an experienced solicitor with significant knowledge in Employment Law to join our team in Bristol. This role offers a blend of office and home working, catering to those seeking both full-time and part-time engagements. Day-to-Day of the Role: Provide strategic, technical, and practical guidance within the area of Employment Law. Build and maintain strong relationships with existing experts within the group. Set examples of best practice in the conduct of insurance litigation. Have a thorough grasp of employment law, including technical matters. Build rapport with clients and deliver excellent customer service. Provide technical assistance and support to colleagues within the team. Required Skills & Qualifications: Fully qualified Solicitor, CILEX lawyer, or equivalent. A passion for employment law and for providing commercial and practical solutions. Extensive experience in Employment work. Experience dealing with both lay and insurer clients. Experience liaising with defendant insurer claims handlers. Ability to handle all aspects of litigation. Capability to work well under pressure and meet tight deadlines. Benefits: Excellent annual leave and welfare benefits. Health cash plan and gym/lifestyle benefits. Work-life balance with flexible working options. Dress for your day policy. People-focused recognition and referral schemes. Opportunities for development and routes to qualification. Diversity & Sustainability: We are committed to creating an accessible and inclusive experience for all candidates. If you encounter any barriers or need support or adjustments during the recruitment process, please do not hesitate to contact our Talent Acquisition & Resourcing team. To apply for this solicitor position in Employment Law, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
