Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local comm
Feb 02, 2026
Full time
Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local comm
Technical Claims Handler Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes. This is an excellent opportunity for someone with motor claims experience wh
Feb 02, 2026
Full time
Technical Claims Handler Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes. This is an excellent opportunity for someone with motor claims experience wh
Technical Claims Handler Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes click apply for full job details
Feb 01, 2026
Full time
Technical Claims Handler Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes click apply for full job details
Corporate Claims HandlerStevenson Risk SolutionsBelfast, Northern Ireland About Us Stevenson Risk Solutions is a dynamic and client-focused insurance broker and risk management firm based in Belfast. We provide tailored insurance and claims support to a diverse portfolio of corporate clients across multiple sectors. Our mission is to deliver expert advice, exceptional service, and robust support when
Feb 01, 2026
Full time
Corporate Claims HandlerStevenson Risk SolutionsBelfast, Northern Ireland About Us Stevenson Risk Solutions is a dynamic and client-focused insurance broker and risk management firm based in Belfast. We provide tailored insurance and claims support to a diverse portfolio of corporate clients across multiple sectors. Our mission is to deliver expert advice, exceptional service, and robust support when
Job Description Case Handler - Technical Support Representative Location : East Grinstead Full time Hybrid - 3 days office based Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. To assist and support the Rail BU by providing service support for customers and Rail teams reporting into the Fleet Manager. What you will be doing: Receiving customer requests for Service / Warranty Work. To raise C4S tickets and process through to completion. Producing Service Quotations & Invoices. Identifying spare parts using Engine Parts Catalogues. Issuing Goods and making Stock Transfers as required. Collating and checking engineer's reports. Ensuring prompt and correct delivery of requested warranty returns. Raising purchase orders as necessary. Administer Value Care Agreements with key customers. Assisting with preparing parts orders for delivery or collection by engineers. Receiving, coding and checking warranty claims to ensure they are correct. Submitting claims to FN by ensuring that they are submitted within the deadlines set. Looking into any queries that are raised by FN and liaising with engineers or external customers to ensure resolution. Processing engineers' reports in the TOGA warranty system. Support stock checks. Position Qualifications Strong Administrative experience Proficient in Microsoft Office with good keyboard skills, able to work with varied cloud based applications. Good attention to detail, well organised, capable of accurate data entry are all essential to the role. Must also have excellent verbal and written customer communication skills. Preferred requirements: A self-starter who works safely and methodically. Is personable, has a good administrative approach and looks forward to coming to work. Has good communication skills and a thorough understanding of the Rolls-Royce values. Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic.
Feb 01, 2026
Full time
Job Description Case Handler - Technical Support Representative Location : East Grinstead Full time Hybrid - 3 days office based Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. To assist and support the Rail BU by providing service support for customers and Rail teams reporting into the Fleet Manager. What you will be doing: Receiving customer requests for Service / Warranty Work. To raise C4S tickets and process through to completion. Producing Service Quotations & Invoices. Identifying spare parts using Engine Parts Catalogues. Issuing Goods and making Stock Transfers as required. Collating and checking engineer's reports. Ensuring prompt and correct delivery of requested warranty returns. Raising purchase orders as necessary. Administer Value Care Agreements with key customers. Assisting with preparing parts orders for delivery or collection by engineers. Receiving, coding and checking warranty claims to ensure they are correct. Submitting claims to FN by ensuring that they are submitted within the deadlines set. Looking into any queries that are raised by FN and liaising with engineers or external customers to ensure resolution. Processing engineers' reports in the TOGA warranty system. Support stock checks. Position Qualifications Strong Administrative experience Proficient in Microsoft Office with good keyboard skills, able to work with varied cloud based applications. Good attention to detail, well organised, capable of accurate data entry are all essential to the role. Must also have excellent verbal and written customer communication skills. Preferred requirements: A self-starter who works safely and methodically. Is personable, has a good administrative approach and looks forward to coming to work. Has good communication skills and a thorough understanding of the Rolls-Royce values. Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic.
Health & Safety Compliance Officer Location: Hartshill Warwickshire Contract: Full-Time, Permanent (40 hours per week) About the Role We are seeking a highly proactive and technically skilled Health & Safety Compliance Officer to lead and promote a strong safety culture across our site. The successful candidate will ensure full compliance with UK Health & Safety legislation, company policies, and industry best practices specifically in high-risk areas such as Permit to Work systems, Fire Safety, Asbestos, and Legionella control. This role is critical to ensuring that operational activities are carried out safely and responsibly. You will act as a key technical specialist, conduct thorough investigations, oversee statutory compliance, mentor teams, and drive continuous improvement to maintain a safe and legally compliant working environment. Key Responsibilities Statutory Compliance, Systems & Documentation Maintain and review Risk Assessments, Safe Working Procedures, Fire Risk Assessments and other site-specific documentation, updating every two years or following process changes (including Young Workers, Pregnant Workers and Confined Space assessments). Develop, implement, and strictly manage the site s Permit to Work (PTW) system for high-risk activities (hot work, confined spaces, live work, contractor control). Ensure statutory inspection and certification of lifting equipment and pressure systems in accordance with LOLER and PSSR . Oversee COSHH compliance including hazardous substance control, updating assessments, and managing the Asbestos Management Plan . Ensure full compliance with Legionella control requirements (L8 ACOP), including record-keeping and coordination with contractors. Verify competence and documentation of all external contractors, particularly scaffolding providers. Monitoring, Audit & Performance Ensure routine workplace inspections by supervisors and managers are completed and actioned. Chair and minute quarterly Health & Safety Committee meetings, monitoring progress on actions. Oversee First Aid compliance, training, and equipment across the site. Produce monthly accident statistics and KPIs, sharing with Group Health and Safety and ensuring visibility across the site. Fire & Emergency Management Manage weekly fire alarm testing and ensure compliance of fire systems. Ensure annual inspections of all firefighting equipment. Maintain up-to-date emergency and evacuation procedures. Organise fire drills every six months and ensure adequate numbers of trained Fire Marshals. Incident Management & Investigation Lead investigations into accidents, incidents, and near-misses, determining root causes and implementing corrective actions. Prepare mandatory external reports, including RIDDOR submissions. Coordinate site occupational health and health surveillance programmes. Equipment & Training Manage the inspection, servicing, and calibration of critical safety equipment (gas detectors, confined space equipment, SCBA, pressure systems). Deliver internal safety training and inductions; coach managers and supervisors on their H&S responsibilities. Conduct routine site inspections (daily/weekly/monthly). Carry out contractor and new employee safety inductions. Arrange external training for FLT, Telehandler, MEWP, Shunter etc., and maintain training matrices. Key Relationships Line Managers and Supervisors Operational Teams Environment Agency HSE External Contractors and Regulatory Bodies Group Health & Safety Co-ordinator Site Services Manager Person Specification Education & Qualifications NEBOSH National General Certificate or equivalent (Essential) Level 3 Fire Risk Assessment / Fire Safety Management Qualification (Essential) Good standard of education incl. English & Maths (Essential) First Aid at Work (Essential) Accredited Asbestos Awareness training (Essential) Accredited Legionella Awareness training (Essential) Accredited Confined Space Entry and Rescue training (Essential) Knowledge Strong working knowledge of key UK safety legislation (HASAWA, PUWER, LOLER, COSHH, CDM etc.) (Essential) Understanding of manufacturing or similar industrial environments (Desirable) Experience Minimum 2 years experience in a Health & Safety role within manufacturing/industrial environment (Essential) Experience preparing professional documentation for regulators or external agencies (e.g., RIDDOR, insurance claims, HSE submissions) (Essential) Working Conditions Split between office and on-site environments Exposure to unpleasant sights, smells, or waste-related conditions Full-time permanent role, typically Monday Friday (hours to be confirmed) How to Apply Please send your CV and cover letter to (url removed), quoting Health & Safety Compliance Officer Application in the subject line.
Feb 01, 2026
Full time
Health & Safety Compliance Officer Location: Hartshill Warwickshire Contract: Full-Time, Permanent (40 hours per week) About the Role We are seeking a highly proactive and technically skilled Health & Safety Compliance Officer to lead and promote a strong safety culture across our site. The successful candidate will ensure full compliance with UK Health & Safety legislation, company policies, and industry best practices specifically in high-risk areas such as Permit to Work systems, Fire Safety, Asbestos, and Legionella control. This role is critical to ensuring that operational activities are carried out safely and responsibly. You will act as a key technical specialist, conduct thorough investigations, oversee statutory compliance, mentor teams, and drive continuous improvement to maintain a safe and legally compliant working environment. Key Responsibilities Statutory Compliance, Systems & Documentation Maintain and review Risk Assessments, Safe Working Procedures, Fire Risk Assessments and other site-specific documentation, updating every two years or following process changes (including Young Workers, Pregnant Workers and Confined Space assessments). Develop, implement, and strictly manage the site s Permit to Work (PTW) system for high-risk activities (hot work, confined spaces, live work, contractor control). Ensure statutory inspection and certification of lifting equipment and pressure systems in accordance with LOLER and PSSR . Oversee COSHH compliance including hazardous substance control, updating assessments, and managing the Asbestos Management Plan . Ensure full compliance with Legionella control requirements (L8 ACOP), including record-keeping and coordination with contractors. Verify competence and documentation of all external contractors, particularly scaffolding providers. Monitoring, Audit & Performance Ensure routine workplace inspections by supervisors and managers are completed and actioned. Chair and minute quarterly Health & Safety Committee meetings, monitoring progress on actions. Oversee First Aid compliance, training, and equipment across the site. Produce monthly accident statistics and KPIs, sharing with Group Health and Safety and ensuring visibility across the site. Fire & Emergency Management Manage weekly fire alarm testing and ensure compliance of fire systems. Ensure annual inspections of all firefighting equipment. Maintain up-to-date emergency and evacuation procedures. Organise fire drills every six months and ensure adequate numbers of trained Fire Marshals. Incident Management & Investigation Lead investigations into accidents, incidents, and near-misses, determining root causes and implementing corrective actions. Prepare mandatory external reports, including RIDDOR submissions. Coordinate site occupational health and health surveillance programmes. Equipment & Training Manage the inspection, servicing, and calibration of critical safety equipment (gas detectors, confined space equipment, SCBA, pressure systems). Deliver internal safety training and inductions; coach managers and supervisors on their H&S responsibilities. Conduct routine site inspections (daily/weekly/monthly). Carry out contractor and new employee safety inductions. Arrange external training for FLT, Telehandler, MEWP, Shunter etc., and maintain training matrices. Key Relationships Line Managers and Supervisors Operational Teams Environment Agency HSE External Contractors and Regulatory Bodies Group Health & Safety Co-ordinator Site Services Manager Person Specification Education & Qualifications NEBOSH National General Certificate or equivalent (Essential) Level 3 Fire Risk Assessment / Fire Safety Management Qualification (Essential) Good standard of education incl. English & Maths (Essential) First Aid at Work (Essential) Accredited Asbestos Awareness training (Essential) Accredited Legionella Awareness training (Essential) Accredited Confined Space Entry and Rescue training (Essential) Knowledge Strong working knowledge of key UK safety legislation (HASAWA, PUWER, LOLER, COSHH, CDM etc.) (Essential) Understanding of manufacturing or similar industrial environments (Desirable) Experience Minimum 2 years experience in a Health & Safety role within manufacturing/industrial environment (Essential) Experience preparing professional documentation for regulators or external agencies (e.g., RIDDOR, insurance claims, HSE submissions) (Essential) Working Conditions Split between office and on-site environments Exposure to unpleasant sights, smells, or waste-related conditions Full-time permanent role, typically Monday Friday (hours to be confirmed) How to Apply Please send your CV and cover letter to (url removed), quoting Health & Safety Compliance Officer Application in the subject line.
Administrator Location: Leeds Salary: £25,000 - £30,000 per annum Reporting To: Account Handler Employment Type: Full-time About the Role We are seeking a proactive and detail-oriented Administrator to join our team based in Leeds. This client-facing position involves supporting the Account Handler in managing policies and contracts to ensure smooth operations and deliver exceptional customer service. Key Responsibilities Manage client policies and related documentation with accuracy and professionalism Provide efficient support in client handling and respond promptly to queries Maintain strong relationships with clients, insurers, and internal teams Process mid-term adjustments, such as vehicle and driver changes Handle quarterly declarations and accurately calculate premiums Assist with claims-related enquiries and liaise with insurers Ensure all documentation is complete, accurate and compliant with relevant standards Person Specification Minimum of 5 GCSEs at grades A C (or equivalent) Excellent communication and problem-solving skills Organised, reliable and able to work independently Motivated to learn and willing to pursue industry qualifications Understanding of regulatory and internal compliance requirements Why Join Us? Competitive salary with opportunities for career development Supportive and collaborative team environment
Jan 31, 2026
Full time
Administrator Location: Leeds Salary: £25,000 - £30,000 per annum Reporting To: Account Handler Employment Type: Full-time About the Role We are seeking a proactive and detail-oriented Administrator to join our team based in Leeds. This client-facing position involves supporting the Account Handler in managing policies and contracts to ensure smooth operations and deliver exceptional customer service. Key Responsibilities Manage client policies and related documentation with accuracy and professionalism Provide efficient support in client handling and respond promptly to queries Maintain strong relationships with clients, insurers, and internal teams Process mid-term adjustments, such as vehicle and driver changes Handle quarterly declarations and accurately calculate premiums Assist with claims-related enquiries and liaise with insurers Ensure all documentation is complete, accurate and compliant with relevant standards Person Specification Minimum of 5 GCSEs at grades A C (or equivalent) Excellent communication and problem-solving skills Organised, reliable and able to work independently Motivated to learn and willing to pursue industry qualifications Understanding of regulatory and internal compliance requirements Why Join Us? Competitive salary with opportunities for career development Supportive and collaborative team environment
Corporate Claims Handler Stevenson Risk Solutions Belfast, Northern Ireland About Us Stevenson Risk Solutions is a dynamic and client-focused insurance broker and risk management firm based in Belfast. We provide tailored insurance and claims support to a diverse portfolio of corporate clients across multiple sectors click apply for full job details
Jan 31, 2026
Full time
Corporate Claims Handler Stevenson Risk Solutions Belfast, Northern Ireland About Us Stevenson Risk Solutions is a dynamic and client-focused insurance broker and risk management firm based in Belfast. We provide tailored insurance and claims support to a diverse portfolio of corporate clients across multiple sectors click apply for full job details
Exciting Opportunity: Claims Handler - Glasgow (Hybrid) Salary: 33,000- 38,000 (depending on experience) Employment Type: Full-time Our client is a leading personal injury law firm in Scotland since 2006. Proud to deliver exceptional legal service while fostering a supportive, team-focused environment. With their team growing rapidly this year, looking for talented individuals to join the team and make a real impact on client's lives. The Role: Our client is seeking a proactive Claims Handler to manage personal injury claims arising from road traffic accidents. You'll be the go-to professional for clients, insurers, and colleagues, ensuring each case is handled efficiently, accurately, and with empathy. This is your chance to grow your career in a firm that values both expertise and teamwork. What You'll Do: Handle personal injury claims from start to finish, with a focus on road traffic accidents. Liaise directly with clients, insurers, and other professionals to keep cases moving smoothly. Organise and manage multiple claims, deadlines, and priorities efficiently. Collaborate with your team to provide exceptional client service every step of the way. What We're Looking For: Experience managing claims arising from road traffic accidents. Strong organisational and communication skills. Ability to handle multiple cases and deadlines effectively. Team-oriented, client-focused mindset with a positive approach. Why Join Us: Competitive salary ( 33-38k depending on experience) Hybrid working - 3 days in office, 2 days remote (flexible to your needs) Pension scheme & death-in-service benefit Private healthcare cover Excellent annual leave - 34 days If you're ready to join a growing firm where your work truly matters, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 30, 2026
Full time
Exciting Opportunity: Claims Handler - Glasgow (Hybrid) Salary: 33,000- 38,000 (depending on experience) Employment Type: Full-time Our client is a leading personal injury law firm in Scotland since 2006. Proud to deliver exceptional legal service while fostering a supportive, team-focused environment. With their team growing rapidly this year, looking for talented individuals to join the team and make a real impact on client's lives. The Role: Our client is seeking a proactive Claims Handler to manage personal injury claims arising from road traffic accidents. You'll be the go-to professional for clients, insurers, and colleagues, ensuring each case is handled efficiently, accurately, and with empathy. This is your chance to grow your career in a firm that values both expertise and teamwork. What You'll Do: Handle personal injury claims from start to finish, with a focus on road traffic accidents. Liaise directly with clients, insurers, and other professionals to keep cases moving smoothly. Organise and manage multiple claims, deadlines, and priorities efficiently. Collaborate with your team to provide exceptional client service every step of the way. What We're Looking For: Experience managing claims arising from road traffic accidents. Strong organisational and communication skills. Ability to handle multiple cases and deadlines effectively. Team-oriented, client-focused mindset with a positive approach. Why Join Us: Competitive salary ( 33-38k depending on experience) Hybrid working - 3 days in office, 2 days remote (flexible to your needs) Pension scheme & death-in-service benefit Private healthcare cover Excellent annual leave - 34 days If you're ready to join a growing firm where your work truly matters, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Role: LegalClaims Handler Department: Employers & Public Liability Injury Claims Location: Newcastle Salary: Competitive Hours: Monday to Friday, 9am5pm (35 hours/week, 1-hour unpaid lunch) Overview We are looking for an experienced claims handler to join our employers and public liability department based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal injury claim click apply for full job details
Jan 30, 2026
Full time
Role: LegalClaims Handler Department: Employers & Public Liability Injury Claims Location: Newcastle Salary: Competitive Hours: Monday to Friday, 9am5pm (35 hours/week, 1-hour unpaid lunch) Overview We are looking for an experienced claims handler to join our employers and public liability department based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal injury claim click apply for full job details
Salary: 25,000 + annual bonus and benefits Work Level: 1 Shift: Mon - Fri (36 hours per week): shifts between 08:00 -17:00 (please note these shifts may revert to 08:00 -19:00 Monday to Friday and 08:00 -13:00 on Saturdays (1 in 3) at some point. At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments. Whether it's a bump in the road, damage to a home, or a sudden emergency, every call is a chance to show we care and to do the right thing with empathy and expertise. We're recruiting for Claims Handlers to join our Third Party Assist team (Motor Insurance) . The Role: Proactively offering the benefits of using our network of repairers and hire providers to 'non fault' third parties. Using a variety of communication approaches to contact third parties to help them manage their predicament, building rapport and a positive relationship to help deliver the right outcome for the third party and our organisation. Negotiating effectively with third party stakeholders and suppliers to ensure a 'fair settlement' is achieved for both the third-party claimant and our organisation. Proactively managing the department priorities such as monitoring ongoing hire and repair. Identifying and reporting any concerns in relation to potential fraud or instances of identified fraud, act as appropriate. Negotiating effectively to control costs. We need you to have (min requirement) Ability to demonstrate excellent customer service skills; using persuasion and influence to deliver the right outcome. Demonstrable ability to show empathy when dealing with difficult situations, maintaining a professional and caring approach. Ability to take ownership for own decisions within the established authority limits and parameters. Ability to think creatively to identify and manufacture/develop solutions to meet customer and business needs Excellent verbal and written communication skills, including an ability to express complex information in straightforward terms where required. Showing good planning, prioritising and organisation skills. A positive attitude and a flexible & resilient approach to change and team working. What's in it for you? Prepare for your retirement with our colleague pension scheme. Virtual GP Service for you and your family 365 days a year. Performance related annual bonus. Indulge in a generous holiday allowance with a minimum of 7.2 weeks. Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday Enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave. Ongoing learning opportunities and award-winning training, to help you achieve the job and career you want. Buy as you Earn and Save as you Earn share schemes.
Jan 30, 2026
Full time
Salary: 25,000 + annual bonus and benefits Work Level: 1 Shift: Mon - Fri (36 hours per week): shifts between 08:00 -17:00 (please note these shifts may revert to 08:00 -19:00 Monday to Friday and 08:00 -13:00 on Saturdays (1 in 3) at some point. At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments. Whether it's a bump in the road, damage to a home, or a sudden emergency, every call is a chance to show we care and to do the right thing with empathy and expertise. We're recruiting for Claims Handlers to join our Third Party Assist team (Motor Insurance) . The Role: Proactively offering the benefits of using our network of repairers and hire providers to 'non fault' third parties. Using a variety of communication approaches to contact third parties to help them manage their predicament, building rapport and a positive relationship to help deliver the right outcome for the third party and our organisation. Negotiating effectively with third party stakeholders and suppliers to ensure a 'fair settlement' is achieved for both the third-party claimant and our organisation. Proactively managing the department priorities such as monitoring ongoing hire and repair. Identifying and reporting any concerns in relation to potential fraud or instances of identified fraud, act as appropriate. Negotiating effectively to control costs. We need you to have (min requirement) Ability to demonstrate excellent customer service skills; using persuasion and influence to deliver the right outcome. Demonstrable ability to show empathy when dealing with difficult situations, maintaining a professional and caring approach. Ability to take ownership for own decisions within the established authority limits and parameters. Ability to think creatively to identify and manufacture/develop solutions to meet customer and business needs Excellent verbal and written communication skills, including an ability to express complex information in straightforward terms where required. Showing good planning, prioritising and organisation skills. A positive attitude and a flexible & resilient approach to change and team working. What's in it for you? Prepare for your retirement with our colleague pension scheme. Virtual GP Service for you and your family 365 days a year. Performance related annual bonus. Indulge in a generous holiday allowance with a minimum of 7.2 weeks. Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday Enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave. Ongoing learning opportunities and award-winning training, to help you achieve the job and career you want. Buy as you Earn and Save as you Earn share schemes.
Third Party Intervention Manager Locations: Chelmsford (Hybrid working - typically 1 day per week in the office once probation is passed) Working in a growing, busy office environment, you will be leading and developing a team of Third Party claims handlers. Managing the performance of this team to ensure productivity, quality and customer service goals are maximised click apply for full job details
Jan 30, 2026
Full time
Third Party Intervention Manager Locations: Chelmsford (Hybrid working - typically 1 day per week in the office once probation is passed) Working in a growing, busy office environment, you will be leading and developing a team of Third Party claims handlers. Managing the performance of this team to ensure productivity, quality and customer service goals are maximised click apply for full job details
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
Jan 30, 2026
Full time
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
Hybrid working with 2 days a week in Leeds. Clark James Insurance Recruitment are seeking a highly-motivated, persuasive professional with effective communication skills to join a successful Law Firm as a Litigation Handler. You will be responsible for proactively managing a portfolio of Litigated and non Litigated claimant RTA cases through to settlement. You will be the key link between Panel Lawyers and the business. Role and responsibilities Triage incoming cases for litigation, only instructing Lawyers on value added cases. Proactively managing a portfolio of litigated cases through to settlement. Operate with a progressive approach to take individual claims strategies and the business forward. Ensure indemnity spend is minimized by commercial decision making. Application of accurate reserves in line with company guidelines. Apply strategic knowledge weighed against commercial decision making to either instruct Lawyers, deal in house or attempt settlement. Manage a portfolio of litigated cases via virtual lawyer systems and prior to procedural junctures agreed by each business strategy. Prompt and thorough indemnity, liability, recoverability and fraud investigations on all matters Effective use of schedules to minimise hire duration and indemnity spend. You must have strong practical knowledge of the Civil Procedure Rules relating to RTA/Motor Insurance claims. Previous OIC and Fast Track RTA claims handling experience with Personal injury, within an insurance company or law firm environment is preferred. In return this company can offer exciting potential for your future career as well as the sweetener of a really solid salary and benefits package! Apply today if you have the relevant Legal and Insurance experience in the Motor area.
Jan 30, 2026
Full time
Hybrid working with 2 days a week in Leeds. Clark James Insurance Recruitment are seeking a highly-motivated, persuasive professional with effective communication skills to join a successful Law Firm as a Litigation Handler. You will be responsible for proactively managing a portfolio of Litigated and non Litigated claimant RTA cases through to settlement. You will be the key link between Panel Lawyers and the business. Role and responsibilities Triage incoming cases for litigation, only instructing Lawyers on value added cases. Proactively managing a portfolio of litigated cases through to settlement. Operate with a progressive approach to take individual claims strategies and the business forward. Ensure indemnity spend is minimized by commercial decision making. Application of accurate reserves in line with company guidelines. Apply strategic knowledge weighed against commercial decision making to either instruct Lawyers, deal in house or attempt settlement. Manage a portfolio of litigated cases via virtual lawyer systems and prior to procedural junctures agreed by each business strategy. Prompt and thorough indemnity, liability, recoverability and fraud investigations on all matters Effective use of schedules to minimise hire duration and indemnity spend. You must have strong practical knowledge of the Civil Procedure Rules relating to RTA/Motor Insurance claims. Previous OIC and Fast Track RTA claims handling experience with Personal injury, within an insurance company or law firm environment is preferred. In return this company can offer exciting potential for your future career as well as the sweetener of a really solid salary and benefits package! Apply today if you have the relevant Legal and Insurance experience in the Motor area.
Third Party Property Claims Handler 8:30am - 17:00pm Monday to Friday (office based) 25 Days Holiday + bank holidays Salary 28,000- 32,000 dependant on experience Manchester Do you have liability & disputes experience? Have you managed claims from cradle through to grave? MPJ Recruitment are currently representing a specialist insurance and underwriting company in the motor insurance industry. Our client act within the General Insurance & Broking sectors of the insurance claims process and their management boast over 50 years experience in the industry. This is a growing office based in Manchester with exciting growth plans, it's the perfect to join and establish yourself! Third Party Property Claims Handler Duties: The role will involve all aspects of Third-Party Vehicle Damage and Property Damage Claims. Effectively prioritise your own claims portfolio and team responsibilities. Liaise with different departments to establish liability, including your own investigations. To handle complex files such as Liability and High Value cases. Liaise with Solicitors, Insurers and accident management companies. Identify and refer fraudulent activity. Deliver a consistent and outstanding level of service to all parties involved. Third Party Property Claims Handler benefits: 33 days holiday Fully paid training Annual bonus Salary reviews Company pension Excellent career progression Company social events Superb working environment CLICK APPLY if you're interested in finding out more
Jan 30, 2026
Full time
Third Party Property Claims Handler 8:30am - 17:00pm Monday to Friday (office based) 25 Days Holiday + bank holidays Salary 28,000- 32,000 dependant on experience Manchester Do you have liability & disputes experience? Have you managed claims from cradle through to grave? MPJ Recruitment are currently representing a specialist insurance and underwriting company in the motor insurance industry. Our client act within the General Insurance & Broking sectors of the insurance claims process and their management boast over 50 years experience in the industry. This is a growing office based in Manchester with exciting growth plans, it's the perfect to join and establish yourself! Third Party Property Claims Handler Duties: The role will involve all aspects of Third-Party Vehicle Damage and Property Damage Claims. Effectively prioritise your own claims portfolio and team responsibilities. Liaise with different departments to establish liability, including your own investigations. To handle complex files such as Liability and High Value cases. Liaise with Solicitors, Insurers and accident management companies. Identify and refer fraudulent activity. Deliver a consistent and outstanding level of service to all parties involved. Third Party Property Claims Handler benefits: 33 days holiday Fully paid training Annual bonus Salary reviews Company pension Excellent career progression Company social events Superb working environment CLICK APPLY if you're interested in finding out more
Technical Claims Handler Are you an experienced Technical Claims Handler with an indemnity background looking for a new position within a legal firm? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Technical Claims Handler in Bristol City Centre. Benefits and Package for a Technical Claims Handler: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Technical Claims Handler: Handling complex technical claims cases Acting as a subject matter expert across the business Providing technical and legislative claims expertise and knowledge Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors Developing and managing relationships with claims partners, updating existing processes, and creating new ones Key Skills and Experience of a Technical Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Jan 30, 2026
Full time
Technical Claims Handler Are you an experienced Technical Claims Handler with an indemnity background looking for a new position within a legal firm? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Technical Claims Handler in Bristol City Centre. Benefits and Package for a Technical Claims Handler: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Technical Claims Handler: Handling complex technical claims cases Acting as a subject matter expert across the business Providing technical and legislative claims expertise and knowledge Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors Developing and managing relationships with claims partners, updating existing processes, and creating new ones Key Skills and Experience of a Technical Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Job Title: Medical Agency File Handler Location: Northenden, M22 4HH Salary : Up to £26,333.31 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. Our specialist team make a real difference to injured peoples' lives, through our passion for client care. We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 64, providing excellent customer service in a fast-paced environment. Your role will be to liaise with legal professionals, our injured clients and various experts/suppliers to arrange appointments, obtain reports and invoices. We also obtain medical records and arrange treatments and investigations. You will be responsible for ensuring all obtained documents are compliant and meet our high standards. Once fully trained, you will take ownership of your own client files, ensuring the cases are progressed effectively. Responsibilities: Instructing experts to provide reports on behalf of a Solicitor and keeping open and effective communication regarding appointments, reports, and information. Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers. Sourcing suppliers, arranging rehabilitation appointments and investigations. Obtaining quotations and invoices from experts and rehabilitation providers. Providing breakdowns of agency work and anticipated disbursements to Express Solicitors in-house cost team obtaining invoices and chasing payments. Quality checking, processing incoming mail and expert reports into our case management systems. Accurate recording of time expended in various activities on our case management system. Person Specification: GCSE English & Maths at Grade C or above, or equivalent Knowledge of Microsoft Office packages including Word and Outlook. Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail. Ability to always maintain client confidentiality and commitment to customer service. Ability to deal with high volumes of work and manage conflicting priorities. Energy, passion, and a desire to achieve. Experience of working in a medical setting, law or legal services firm would be of a distinct advantage. Knowledge of Proclaim or other case management systems is desirable. Highly dedicated, idea-generating individuals who are committed to providing excellent customer service. Salary & Hours: Salary of Up to £26,333.31 per annum Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role.
Jan 30, 2026
Full time
Job Title: Medical Agency File Handler Location: Northenden, M22 4HH Salary : Up to £26,333.31 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. Our specialist team make a real difference to injured peoples' lives, through our passion for client care. We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 64, providing excellent customer service in a fast-paced environment. Your role will be to liaise with legal professionals, our injured clients and various experts/suppliers to arrange appointments, obtain reports and invoices. We also obtain medical records and arrange treatments and investigations. You will be responsible for ensuring all obtained documents are compliant and meet our high standards. Once fully trained, you will take ownership of your own client files, ensuring the cases are progressed effectively. Responsibilities: Instructing experts to provide reports on behalf of a Solicitor and keeping open and effective communication regarding appointments, reports, and information. Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers. Sourcing suppliers, arranging rehabilitation appointments and investigations. Obtaining quotations and invoices from experts and rehabilitation providers. Providing breakdowns of agency work and anticipated disbursements to Express Solicitors in-house cost team obtaining invoices and chasing payments. Quality checking, processing incoming mail and expert reports into our case management systems. Accurate recording of time expended in various activities on our case management system. Person Specification: GCSE English & Maths at Grade C or above, or equivalent Knowledge of Microsoft Office packages including Word and Outlook. Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail. Ability to always maintain client confidentiality and commitment to customer service. Ability to deal with high volumes of work and manage conflicting priorities. Energy, passion, and a desire to achieve. Experience of working in a medical setting, law or legal services firm would be of a distinct advantage. Knowledge of Proclaim or other case management systems is desirable. Highly dedicated, idea-generating individuals who are committed to providing excellent customer service. Salary & Hours: Salary of Up to £26,333.31 per annum Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role.
Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local comm click apply for full job details
Jan 24, 2026
Full time
Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local comm click apply for full job details
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-158. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)
Jan 23, 2026
Full time
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process. Investigate claims to determine liability and policy coverage. Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution. Prepare detailed and accurate claim reports. Negotiate settlements in line with company policies and procedures. Maintain comprehensive and up-to-date records of all claims handled. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-158. JA Ref: (phone number removed). For all other vacancies, take a look at our website - (url removed)
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.
Jan 23, 2026
Full time
As a Trainee Property Adjuster, you will be responsible for managing domestic property claims from initial assessment through to settlement. This role involves conducting on-site inspections, assessing damages, liaising with policyholders, and negotiating settlements. You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.