73 jobs found

Introduction At Pen, we dont just underwrite risk, we unlock possibility. Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape click apply for full job details

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Introduction At Pen, we dont just underwrite risk, we unlock possibility.Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape.Whether youre shaping new pro

Immediate start available. Are you an experienced Customer Service / Claims Handler seeking a new opportunity? Or do you have experience of strong telephone based customer service, assessing applications, or underwriting, or similar? Our client with offices based in Huntingdon is seeking empathetic and experienced Customer Service / Claims Handler to join them on a 6 month contract basis working Monday to Friday 37.5 hours per week 8.00am - 4.15pm and 9.45am - 6.00pm. The roles will be fully office based. Responsibilities As Customer Claims Handler, you will be responsible for:- Processing claims documentation from initial notification progressing the case through to a conclusion & completion Providing email and telephone based advice & support to customers within agreed service levels Working to departmental call targets Reviewing claims within your portfolio of customers Investigating queries Reporting & escalating any complaints Chasing outstanding information from customers Maintaining diaries and customer information on company systems. Supporting administration. Skills Required As Customer Service / Claims Handler, you will need to be:- Confident in making outbound calls to your customers and contacts. You will take overflow calls from the inbound call team during busy periods. It is essential that you will have an empathetic and calm nature Strong customer service skills ideally in insurance or claims but strong call centre experience will also be considered. Excellent verbal and written communications skills The ability to work to deadlines. Benefits In return for the role of Customer Service / Claims Handler, our client offers excellent working conditions in a busy but friendly environment, competitive salary of £24,684 (pro rata to length of contract), 33 days holiday inclusive of bank holidays (also pro rata to length of contract), training and development, pension after qualifying period and a range of other great benefits. Send your CV for review and immediate interviews possible. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data.

This is a great opportunity to join this well known and leading insurer based in the city centre of Manchester. You will be responsible for handling commercial claims under an agreed authority level and with management supervision, liaising with underwriters, adjusters and brokers. No experience handling commercial claims is required as long as you have experience managing your own caseload from start to finish and understand claims practices. Applications are welcome from paralegals who are interested in making the switch from legal into the insurance industry. In return a basic salary of £28,000 plus bonuses and a superb benefits package. Excellent career development and progression is on offer plus full hands on training and support. After a short training programme you will be allowed to work 2 days from home and 3 days in the office

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

Senior Industrial Disease Associate Handler Location: Leeds / Bradford / Manchester - Hybrid Circa 42,500k Basic + Bonus & Excellent Benefits Package IPS Group is working with a leading global professional services organisation that is seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team click apply for full job details

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

Perhaps the fastest-growing independent brokerage in the UK, this dynamic firm is a real success story of the Yorkshire business community; winning numerous accolades in the insurance press across the UK, and known, more locally, as a fast-paced and fun place to work. With claims being central to its award-winning client service, this department is core to the business' ongoing success. As such, it is no surprise that the management team have reinvested significant profits into this area of the business; whether this be the adoption of bespoke technology, or holding various initiatives such as Mock Trials with legal partners and, of course, the acquisition of some of the most talented claims professionals in the Yorkshire market. Whilst this broker has a broad portfolio of clients, it is perhaps best-known as one of the UK's pre-eminent 'Wheels' brokers - its clients include some of the UK's biggest names from Haulage, Distribution, Passenger Transport etc. Indeed, it is due to the continued acquisition of quality accounts that the need has arisen for an additional Commercial Motor Claims Handler to join the Team. Here, you will be responsible for handling a caseload of Motor claims arising in a variety of industry sectors, such as Distribution / Delivery Networks, Construction and Retail. Your initial caseload will vary depending on your skills and experience, but it is envisioned you will soon be trained to deal with claims of all sizes and complexity. We welcome applications from Claims Handlers with Motor claims knowledge gained from a variety of environments, including those from broking, insurance company or legal backgrounds. It is essential that you share this broker's passion for delivering excellent client service, and have effective communication skills, coupled with an air of calm professionalism, in order to reassure clients who have suffered some kind of loss. You should also be a natural problem-solver, with a strong sense of curiosity, and the negotiation skills to secure clients the best possible outcome following a claim. In return, you will receive a generous basic salary that is anticipated to be £28,000 - £35,000 (Negotiable, depending on experience) plus a comprehensive range of benefits, including support towards qualifications under the Chartered Insurance Institute. For the ambitious, you will also benefit from a myriad of opportunities for progression as this fast-growing brokerage continues to expand. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe. Key responsibilities: • Investigating, negotiating and agreeing settlement of claims • Liaising with the Insured, Insurers/Brokers on a day-to-day basis • Liaise with stakeholders overseas • Produce reports • Ensure time reporting and billing is compliant • Liaise closely with the team of Field Adjusters where appropriate • Attend Client review meetings About you: • Previous Claims handling experience including caseload management • Experience of handling Property Claims covering all general perils • Exceptional communication skills both written and verbal • Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties • Proven capability in negotiation, decision making and problem-solving skills. • Thrive in a high-pressured working environment • Be driven to meet and exceed targets • Industry qualifications, working towards or be keen to study and work towards • Be happy to work from on office base 2/3 days per week Salary and Benefits: • Competitive Annual Basic Salary Full support towards Industry qualification as well as support towards career progression and development • Hours are Monday to Friday 9.00am-5.00pm • 25 days holiday per annum plus bank holidays • Healthcare Scheme • Pension - 8% Employer, 2 % Employee • Life Assurance • Health Insurance

Location: Leeds Salary: Flexible, depending on experience Are you an experienced motor claims professional looking to take ownership of your caseload and deliver high-quality recovery outcomes? We're looking for a talented Motor Claims Recovery Handler to join a growing, forward-thinking business that specialises in delivering efficient and commercially focused claims solutions. This is an excellent opportunity for someone with motor claims experience who thrives in a fast-paced environment and enjoys negotiating successful recoveries. The Role You will manage your own caseload of motor recovery claims from first notification through to successful settlement. Working closely with third-party insurers, repair partners, and internal teams, you will investigate liability, pursue recoveries, resolve disputes, and ensure claims are progressed efficiently. Key Responsibilities Manage a portfolio of motor recovery claims from start to settlement. Investigate claims to determine liability and recovery prospects. Liaise with repairers, engineers, introducers, solicitors, and third-party insurers. Pursue recoveries from responsible drivers, insurers, or legal representatives. Review accident reports, engineer assessments, and repair documentation. Escalate complex or litigated cases to specialist legal teams when required. Maintain accurate and up-to-date claim records on internal systems. Proactively identify delays, disputes, or liability challenges and resolve them. Escalate high-value or high-risk matters appropriately. Contribute to continuous improvement of claims processes and performance measures. Monitor and report on recovery performance, KPIs, and targets. Skills & Experience Required Previous motor claims handling experience (typically 1-3 years). Strong understanding of UK motor insurance liability and recovery processes. Excellent organisational skills and the ability to manage a high-volume caseload. Analytical mindset with strong investigation and decision-making abilities. High attention to detail and strong commercial awareness. Experience using claims management systems. Confident communicator with the ability to negotiate effectively. What's on Offer Competitive salary (DOE). Supportive team culture within a growing and innovative organisation. Opportunities for development and progression. A role where you can genuinely make an impact in improving recovery performance.

Senior Technical Claims Handler 8.1 Senior Technical Claims Handler working within our Large Loss Team. Pro-actively handle a portfolio of motor claims consisting of mainly bodily injury claims with a value between £25,000 and £100,000 Acting as a referral point for technical guidance on indemnity, quantum, strategy & tactics Responsibilities: Proactively managing claims in accordance with the Group philosophy, procedures & service levels. Controlling claim cost through effective negotiation around liability, quantum & procedural arguments. Maintaining good file discipline & accurate reserves, minimising the risk of late deterioration. Adherence to Large Loss procedures & authority limits. Developing and maintaining effective relationships with colleagues and business partners. Pro-actively managing personal training and development requirements. To ensure that regulatory requirements are met. Qualifications: In-depth knowledge of personal injury claims with handling experience of Portal, Fast-Track, Intermediate Track & Multi Track claims and costs. Detailed understanding of complex indemnity issues & the liability tree applicable to a caseload which will include retail & commercial motor, fleet policies, self-drive hire & motor trade. Good knowledge of medical disciplines in relation to a wide range of complex injuries. Knowledge of current, relevant Case Law & commercial considerations. Strong customer service and communication skills & the ability to coach and support colleagues on technical topics. Able to work independently, manage and prioritise own workloads. An in-depth working knowledge of Civil Procedure Rules & Practice Directions, Protocols Road Traffic Act, Limitation Act with reference to specific legislation. Detailed knowledge of Part 7 & Part 8 - litigation is non-delegated authority - the ability to lead the case. Able to identify red flag indicators of fraud & / or higher value claims.

An experienced Insurance Claims Administrator/Claims Handler is required to join a firm of Specialists in Disaster recovery and restoration who are part of a reputable Loss Adjusters. You will join busy team where you will be offered hybrid or office-based working depending on your individual circumstances, free parking is available. Progression and career development is actively encouraged with the opportunity to be offered support towards Industry Qualifications. Key responsibilities: You will handle Property Insurance related cases from first point of contact for new cases to conclusion and invoicing. You will communicate with customers and instruct clients over the telephone and in writing. You will allocate contractors and manage building repair, restoration and other suppliers, proactively guiding claims through to settlement. Responding effectively to technical queries, issues and complaints. Review and update compliance records as required. Proactively handle claims on a delegated authority basis from Insurers dealing with all general perils including, fire, floods, storm damage etc. About you: Experienced working with Insurance Claims Exceptional communication skills being able to liaise with Insurers, Policyholders, Contractors and Loss Adjusters Comfortable working within a small team and be office based Computer literate

The Tactical Credit Hire unit deal with Delegated (DA) & non-delegated authority (NDA) multi-track cases up to £100K in value. The caseload will consist of pre-litigation and litigated claims. You will be asked to carry out complex and technical investigations on these claims that are submitted from a specific opponent. This is a fantastic opportunity to join an incredible team and help define our strategies against specific opponents with a view to successfully reducing the spend for our Insurer client's. Benefits: 25 Days Holiday (increases with service; buy/sell 3 days Private Medical Insurance (Bupa; family cover option) Simply Health Care Cash Plan Death in Service Critical Illness Cover Income Protection (PH Pension Contribution (5% Employee / 3% Employer) Cycle to Work Scheme Tech Scheme Season Ticket Loan Car Parking Scheme Gym Flex Key Responsibilities The role will involve dealing with a caseload of DA credit hire files under supervision initially. Instructions are received at varying stages of the claim process and so a full knowledge of handling RTA claims from pre-litigation through to conclusion via a court hearing is necessary. The main aspects of the role will involve: Review and analysis of files throughout the life of the case, and in accordance with the client guidelines Develop and maintain client relationships, always keeping the client at the heart of every decision Formulating an initial strategy for approval by Technical Supervisor. Legal research Undertaking telephone negotiations with third party Solicitors Liaising with the insured and insurers where necessary Ensuring 'actions' are carried out as per the task list within the Case Management System Accurately recording time Accurately completing the dispute resolution process Processing bills Ensuring all files are kept within ISO 9001 guidelines To ensure compliance with the SRA Standards & Regulations Adhere to the Keoghs Values Ability to work in target driven environmentThe role will also involve an understanding of the court process, to include: Drafting defences Completing allocation questionnaire's Dealing with disclosure and exchange of evidence Completing listing questionnaire's Completing pre-trial checklists Instructing Counsel Drafting CPR Part 18 questions Drafting CPR Part 35 questions Drafting Counter schedules Working Hours Monday to Friday 9am-5pm with 1 hour for lunch. Skills, Knowledge and Expertise Essential: Experience of litigation and handling Credit Hire files is essential with evidence of managing own case load and/or assisting on high value cases. Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable Ability to use own initiative Ability to plan and prioritise workloads Excellent listening and verbal communication skills Good telephone negotiation skills Ability to follow work processes and keep to Strategy Ability to recognise when sensitivity and tact are required Ability to make decisions Ability to remain calm under pressure Good IT skills including Word, Outlook, and experience of a Case Management System preferred Adhere to the Keoghs Values Desirable: Experience of handling PI claims • Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers) Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; We are connected We are Dynamic We are Innovative We succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Are you a Claims Handler with a strong background and experience of handling Household Claims? If so, we have a great new role working for a well-established firm of loss assessors as a Domestic Claims Technician to assist in the further growth of their highly successful business. This role offers a mix of working from home and meeting with clients, loss adjusters and surveyors at clients' properties. THE ROLE: As Domestic Claims Technician you will be working for a firm who is enjoying a period of growth and achieved impressive results in the last 12 months. You will specialise in advising and supporting homeowners who have suffered loss from a disaster such as fire and/or flood. This role is both satisfying and rewarding. You will be responsible for managing their entire claim process, ensuring clients receive the insurance settlement that they are entitled to. You will need to have an enthusiastic nature, be focused in your approach to work and be a naturally organised person. The role will involve meeting clients on a UK wide basis. You will represent the business in a highly professional manner and ensure the process is smooth and efficient, managing expectations at all times. It is therefore essential that you can drive and be comfortable travelling to clients across the UK. SKILLS AND EXPERIENCE REQUIRED: - Excellent claims knowledge, particularly in dealing with household claims. - Previous client facing and claim portfolio management experience is preferred. - An organised but flexible approach to your working day. - Technically competent and a good grounding and understanding of an Insurance policy and its wording. APPLY: In return, you will receive a highly competitive salary along with excellent benefits including a fully expensed car and lucrative bonus scheme. This is a fantastic role for someone wanting to work for a highly reputable business who take great pride in the work they do. You will also get to truly understand their company values of trust, loyalty and respect. For further information please contact one of our specialist consultants quoting job reference NJR16512

Claims Handler (Subsidence) Salary: £50,000 - £65,000 DOE Remote working Due to our continued success in the UK market we are expanding our team. As one of the leading businesses in our field we always strive to exceed customers expectations, so if you are detail orientated, driven and eager to be part of a global firm then read below. We are seeking a self-driven and confident Subsidence Claims Handler, who has the drive to grow within the business and elevate their career. The role is home based with occasional office visits, so the ability to be self-motivated is an absolute must. The main duties and responsibilities will be to work as part of our desk-based team to drive claims through to settlement. Further to the above you will: Proactively manage subsidence claims through to completion Regularly update clients, policyholders and all others involved Assist the field team in completing reports and support where necessary - soil analysis etc. Coordinate referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met Manage identified and reported problems within set timescales Provide support to the Surveying & Subsidence office team in periods of extreme volume What we are looking for: Ideally someone who has worked in a field based capacity now looking to move back to a "desk based" role. If you have a surveying background then this is absolutely advantageous. Furthermore: Proven knowledge and understanding of Subsidence in relation to insurance claims Knowledge or experience of managing technical building claims and the understanding of claims handling Excellent telephone skills with the ability to always provide the highest level of customer service Articulation and good communication skills Flexibility and adaptability, with the ability to organise own workload The ability to work in a fast paced and changing environment But above all else, we are seeking someone with a hunger, desire and attitude to really push their career within the insurance sector. This role would suit someone who is looking to be empowered to make decisions. If you are proactive, organised, and eager to join a successful business, we would love to hear from you so click to apply!

Job Title: Motor Fleet Claims Handler Location: Hitchin (Hybrid) Salary: £30,000 We're working with a growing and well-respected insurance business in Hitchin that is looking to welcome a Motor Fleet Claims Handler to their friendly and supportive team. This is a hybrid role, offering a great balance of office collaboration and home working. It's ideal for someone with a couple of years experience looking to make a move to a company with a well worn path to leadership. The Role As a Motor Fleet Claims Handler, you'll be the person customers rely on when they need help the most. From the moment a claim is reported through to resolution, you'll manage the process with empathy, professionalism, and efficiency.You'll support fleet clients following motor incidents, ensuring claims are handled smoothly while keeping customers informed and reassured throughout the process. Key Responsibilities Managing motor fleet claims from first notification through to settlement Providing clear and supportive communication to customers following incidents Investigating claims and gathering relevant information and documentation Liaising with insurers, repairers, engineers, and other third parties Ensuring claims are handled in line with company procedures and service standards Delivering a positive customer experience during what can often be a stressful time About You We're looking for someone who combines technical claims knowledge with genuine empathy for customers. You'll ideally have: 2+ years' experience handling Motor Fleet Claims Strong communication and customer service skills The ability to manage multiple claims efficiently A calm and supportive approach when dealing with customers following accidents Great attention to detail and organisational skills What's in it for You? Salary of £30,000 DoE Hybrid working Private Health Insurance incl. dental 25 days Annual leave + bank holidays + the ability to buy up to 5 additional days Supportive and collaborative team environment Progression opportunities throughout the business The opportunity to do meaningful work helping customers when they need it most If you're an experienced Motor Fleet Claims Handler looking for a role where you can make a real difference to customers after an accident, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

The Assistant File Handler (AFH) will be assigned to work with a Lead File Handler with a caseload of Hourly Rate Industrial Disease claims including but not limited to NIHL, HAVS, CTS, and other WRULD's in addition to RTA claims involving Tinnitus, Acoustic Shock, Hearing loss, BBPV, PPPD, Orthopaedic, Neurological and Psychological injuries and other CIC cases. Performing delegated tasks to pursue the progression/resolution of the case in the Complex Disease Litigation Department on fast and multi-track matter cases. Key Responsibilities Carrying out tasks set by the File Handler to include: Compliance with client SLAs Compliance with court directions and timetables Drafting Court Documents Negotiation Advocacy, including attending telephone hearings Analysis of evidence Client Reporting Instructing and liaising with Counsel/experts Preparation of bundles Completing and updating MI Achieve a chargeable target To ensure compliance with the SRA Standards & Regulations The above is not a definitive list of possible work which may be provided. Working Hours 35 hours per week, Monday - Friday 9am - 5pm.Primary location - Bolton. Skills, Knowledge and Expertise Experience of claims handling (either pre litigation or litigated) Understanding of the litigation process Ability to work with and take instruction from a Lead File Handler Motivated to attempt new challenges and develop as a File Handler Awareness of the disease market and legal developments Ability to work to targets and deadlines Attention to detail An understanding of client needs/requirements Adhere to the Keoghs Values Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation