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Job title: Casualty Claims Handler Salary: £31,000 Location: Glasgow Purpose of Role We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service. Responsibilities Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000 Identify and handle customer complaints effectively Negotiate settlement of claims and ensure high levels of customer care Engage with internal partners and clients to ensure fair and robust investigation of claim cases Participate in audits when required Qualifications Previous claim handling experience Experience in the financial services or insurance sector preferred Experience dealing with Casualty Claims is advantageous Proficiency in Microsoft Office applications Experience Proven work experience in a customer-facing environment Experience working in a commercial insurance claims environment is advantageous Skills Excellent customer service skills Strong written and verbal communication skills Ability to acquire new IT skills Day-to-Day Handling a portfolio of up to 350 casualty claims Dealing with policyholders and brokers Attending review meetings Providing a professional claims service at all times If you have the relevant experience or know someone that does please contact us now on or email us at .

As a Property Claims Handler, you will be responsible for reviewing insurance policies, investigating claims, and liaising with policyholders, contractors, and other stakeholders to ensure that claims are resolved efficiently and effectively. You will also negotiate settlements and manage the claims process from start to finish, ensuring that all parties are kept always informed of progress. Key Responsibilities Work closely with clients, customers and insurance providers building long lasting relationships. Be a pivotal part of the customer journey throughout their insurance claim, you will be responsible for communication between customers, clients, brokers, solicitors, underwriters, lost adjusters and other involved third parties. Inbox management responding to enquiries from cover holders, clients, and brokers. Take responsibility for the claims from start to completion including, processing, monitoring and negotiating settlement of claims. Case management, handling the claim from start to finish, support the negotiation process with the client, underwriters and or loss adjusters. Investigate all claims, deciding on liability, ensuring all evidence is gathered and recorded accurately in line with compliance and regulatory requirements. Assess property damage, determine the cause of loss, and provide recommendations for coverage to facilitate the settlement of claims. Effectively managing complaint cases. Provide knowledge of insurance and detailed claims management process. Your skills and experience Previous Claims experience is essential. Specific property claims experience is desirable. Ability to prioritise your workload and communicate well to the rest of the team. Provide knowledge of insurance and detailed claims management process. Professional communication skills. Passionate for providing outstanding customer service. Polite and enthusiastic can-do attitude. Professional Qualifications Increased annual leave with service Additional paid day of leave on your birthday Free personal training sessions Private medical insurance & health benefit cash plan Discounted vehicles hire Free onsite parking Refer a friend scheme Background checks To meet our regulatory obligations as an FCA-authorised financial services company, we need to do some background checks on all new hires. That means carrying out a DBS, Credit and References check. Please let us know if you have any questions and a member of our Talent Acquisition team will be in touch.

A leading claims management company is seeking a Large Loss Property Claims Handler to join their team. This role involves managing high-value claims, ensuring fair settlements, and maintaining strong relationships with key stakeholders. The successful candidate will have a proven track record in handling large commercial claims and will interact regularly with various parties. This position offers flexible working arrangements with a requirement for some travel and meetings across the region.

Overview We are looking for a claims handler to join our employers' and public liability department handling portal exited or non-portal fast track value personal injury claims, based in Newcastle-upon Tyne. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure Rules. Roles & responsibilities The successful candidate's duties will include (but are not limited to): Review files and report regularly to clients, introducers, team leaders and others Liaise with medical and other experts; assess the merits of cases in light of denials of liability and gather evidence, both documentary and witness, to rebut any denials and pursue meritorious cases to settlement by negotiation or through litigation Liaise and negotiate with insurers, solicitors, courts, Counsel and other agencies; value claims for Pain Suffering and Loss of Amenity; identify and gather evidence in support of and valuing other heads of damage, including loss of earnings, care and assistance and Smith v Manchester damages Draft Schedules of Special Damages; issue proceedings and proceed through litigation to settlement or Trial; prepare cases for Trial including Briefing Counsel; report to team leader any difficulties or delays on files; attend team meetings Provide statistics in relation to files handled upon request Deal promptly with telephone enquiries from clients, introducers and others Assist other team members as necessary Candidate requirements & attributes Minimum of 1 years' experience in EL PL case handling, including litigation experience A good knowledge of relevant statutory and common law and good drafting skills A strong understanding of quantum issues Good client care skills & attention to detail Strong organizational skills and ability to prioritise Team player with a positive, enthusiastic, conscientious and pro-active approach Ability to cope with conflicting demands and meet deadlines Communicate effectively at all levels, both verbally and written Salary A competitive salary will be offered. Hours Monday to Friday 9am until 5pm with 1 hour unpaid lunch. About the company Recognised by the Legal 500 and with 30 years' experience, we are regarded as one of the top specialised Law Firms in the UK & we are delighted to be ranked once again in the 2025 UK Edition for Personal Injury and Clinical Negligence. We're also a dedicated law firm for Headway (The Brain Injury Association). Across our two offices (Newcastle & Birmingham) our experienced solicitors and their talented teams focus on obtaining compensation for clients who have suffered as a result of a personal injury, clinical negligence, credit hire or housing disrepair. We also have our dedicated residential conveyancing team accredited by the Law Society, helping those buying, selling or re-mortgaging their homes, and a fantastic strategic support network comprising HR, Marketing & Business Development, Finance and Compliance. We pride ourselves on delivering expert, professional, and trustworthy support to our clients, which has been reflected in our Trustpilot Reviews - We're delighted to be rated 'Excellent' by our clients. Maintaining this service is incredibly important to us. Company perks We're proud to offer our employees: Performance Based Bonus Scheme Hybrid working (office & home working) if eligible 23 days holiday, plus Bank Holidays per annum increasing to 26 days Additional holiday for 5 years service Holiday purchase scheme (You can buy up to 1 week's annual leave) Attendance bonus Death in service following 1 year's service Auto-enrolment company pension Employee assistance programme 24-hour helpline Travel to work schemes; Bike to work scheme, public transport pass scheme Annual flu jab and eyecare scheme

Claims Handler/Paralegal - Legal Indemnity Department: Professional and Commercial Risk - Claims Handling Employment Type: Permanent Location: Bristol Description Legal Indemnity policies are issued to provide cover for losses arising due to defects in the title to property. Our team advises on the full range of claims and policy wordings including absence of easement, restrictive covenant, rights to light, defective title, planning and building regulation issues. Policyholders can be individuals, commercial property owners/developers or their lenders. Claims range from a neighbour dispute to complex, high-value litigation regarding development of land. Settlement of the claims involves creative thinking with a view to avoiding litigation wherever possible. The Claims Handling team also works across a variety of service lines, including law, construction, architecture, property consultants, financial services, and accounting, offering tailored advice for each sector. Our expertise covers a wide range of claims, from straightforward disputes to complex, high-value cases, assessing professional standards and mitigating risks for our clients. We also handle Management Liability claims i.e. directors and officers and employment practices liability claims. The Claims Handling Team sits within the Professional and Commercial Risks team in our Bristol office. The team is ranked in Tier 1 in both the Legal 500 and Chambers directories, with a number of leading individuals named. It includes commercial litigation together with the longest established professional negligence team in Bristol, acting for most of the leading insurers, as well as large professional services firms themselves including leading global surveyors, solicitors and insurance brokers. Alongside the team sits a market leading claims handling team, DAC Beachcroft Specialist Claims Services, handling several thousand Professional Indemnity and Management Liability claims on an outsourced basis on behalf of London Market Insurers. This role is a claims handling/paralegal role within the Claims Handling Team to handle Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. Key Responsibilities The overall purpose of this role is to provide a timely, professional and high-quality service to clients in the management of Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. You will have delegated authority from the insurer to make coverage decisions in claims worth up to £25k. Above that value you will report to the insurer and provide instructions to panel solicitors. The role will require you to: Manage a varied caseload under supervision. This will include developing a knowledge of property law, insurance law and coverage issues as well as the civil procedure rules and aspects of alternative dispute resolution. Handle a variety of claims against professions as well as building an understanding of each profession's own rules, procedures and regulatory framework and/or claims under Management Liability policies. Conduct the review of new cases, completing case checklist to identify coverage issues. Assess quantum, legal position and establish strategy for the claim. Draft correspondence to policyholders/brokers requesting additional information as required. Resolve claims through negotiation of settlement, rebuttal of claim and/or declining of cover. Review panel reports and obtain instructions when appropriate. Maintain ongoing contact with the insurer and policyholder throughout the process to report on progress and take further instructions. Play a key role in developing and maintaining client relationships. Support the Legal Indemnities team in claims review meetings with the insurer. Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties. Instruct experts and external counsel where appropriate. Ensure that the case management system and hard copy files are updated with diary dates as required by the case. Assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information. Ensure that the DAC Beachcroft brand and standards are maintained in managing the outputs of other panel firms. Handle confidential information in line with the firms data security protocols. Skills, Knowledge and Expertise The Ideal Candidate Graduate calibre with an excellent academic record and/or previous experience of working as a claims paralegal or similar within the field of professional indemnity is desirable. IT literate with working knowledge of Word and Excel. Good keyboard skills. Knowledge/previous experience of case management systems would be an advantage but training will be provided. Personal Skills Client focused with an ability to build strong relationships with client and third party contacts at all levels. Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities. Proactive and energetic with a tenacious approach to identifying issues and solving problems. Quality and customer service oriented with a concern for accuracy and an eye for detail. Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential. Able to progress tasks using own initiative, seeking guidance and input from others where appropriate. Committed and enthusiastic with a mature attitude to work and a desire to commit long term to a career in this field. Confident oral and written communication skills.

Commercial Claims Handler - Wakefield Salary: Up to £40,000 Office-based, with flexibility where needed This role has come about as a growing independent brokerage continues to build out its team following the opening of a new office. The business is still relatively young, expanding quickly, and now at the point where claims handling needs dedicated ownership rather than sitting across brokers and executives. They are looking for an experienced Commercial Claims Handler to take control of the claims process and become the main point of contact for clients during what is often the most important part of the relationship. What You'll Be Walking Into At the moment, claims are handled by brokers and Account Executives alongside their day jobs. This role changes that. You'll be brought in to manage claims end to end, giving clients a smoother, more consistent experience and freeing up the wider team as the business grows. The claims mix is largely commercial, with a strong focus on liability and motor, but you'll also see a variety of other cross class claims depending on the client. You'll liaise directly with insurers, loss adjusters, and clients, keeping everything moving and making sure claims are handled properly and professionally. This is an early hire into a growing business, so the scope of the role will naturally expand over time. There is real opportunity here to shape how claims are handled and to grow with the brokerage as it scales. The role is office based in Wakefield to support collaboration with the wider team, but there is flexibility where needed. The Type of Person This Suits This role will suit someone who: Has experience handling commercial claims across multiple classes Is confident managing liability and motor claims Enjoys being the main point of contact for clients Is organised, proactive, and comfortable dealing with insurers and third parties Wants to join a business at an early stage and grow with it What's On Offer Salary up to £40,000 depending on experience Office based role in Wakefield with flexibility where required Opportunity to take ownership of the claims function A growing brokerage with momentum and ambition The chance to shape a role that will expand as the business grows By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer of our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

A global insurance company in Scotland is looking for a Claims Adjuster to manage a diverse portfolio of claims. Key responsibilities include negotiating settlements, maintaining relationships with clients and third parties, and ensuring service delivery. Ideal candidates will have prior claims experience and excellent customer service skills. The role offers a competitive salary, comprehensive benefits, and opportunities for professional development within a supportive environment.

Brook Street Recruitment is delighted to be partnering with our Belfast-based client to recruit an experienced Insurance Claims Handler to join their growing team. This is a fantastic opportunity for a professional with solid experience in Motor Claims who enjoys managing claims efficiently and delivering outstanding client service click apply for full job details

A leading insurance company based in Belfast is looking for a Trainee Claims Handler to join their NI Claims department. You'll handle damage claims, ensuring compliance and excellent customer service. No prior experience is required as you will receive full training. Ideal candidates must have 5 GCSEs including Maths and English or equivalent, and customer service experience, making this an excellent opportunity to start your career in claims management while working in a supportive environment.

A specialist law firm in the UK is seeking a Claims Handler to manage personal injury claims within their employers' and public liability department. The ideal candidate will have a minimum of 1 year of experience in EL/PL case handling, litigation knowledge, and strong organizational skills. The role involves negotiating with insurers, reviewing files, and preparing cases for trial, ensuring effective communication and client care throughout the process. Competitive salary and hybrid working options available.

A leading workforce solutions provider is seeking a Casualty Claims Handler in Glasgow to assess, negotiate, and provide exceptional service in managing claims. The role includes handling a portfolio of up to 350 casualties, engaging with clients, and ensuring customer satisfaction. Ideal candidates will have claim handling experience, preferably in casualty claims, and must demonstrate strong communication and customer service skills. Proficiency in Microsoft Office is also required. Attractive salary offered, with a focus on serving clients effectively.

A leading claims solutions provider in Chelmsford seeks a Senior Claims Handler to manage casualty claims. You will deliver exceptional service, advising clients throughout the claims process, and ensure satisfaction during stressful times. Ideal candidates should have experience in the London Market, strong communication skills, and a commitment to professional development. Join a supportive team that values your growth while upholding the highest industry standards.

A leading law firm in Bristol seeks a Claims Handler/Paralegal to manage diverse Legal Indemnity claims. The role involves developing knowledge in property law and insurance as well as assessing claims worth up to £25k. Ideal candidates will have a graduate caliber, prior experience as a claims paralegal, and excellent communication skills. This position promises a dynamic work environment where client relationships are paramount and offers opportunities for professional growth.

Motor Claims Handler - Litigation (Non-PI) Location: Hybrid - 1 day in Wakefield office, 4 days working from home Salary: £22,500 - £26,500 per year Job type: Full-time About Us Our client is a specialist firm with a strong reputation in motor claims litigation. They are currently looking to expand their Motor Recoveries Litigation Team with an experienced Motor Claims Handler. This role does not involve personal injury work. We're looking for someone with solid experience in motor recovery, particularly dealing with credit hire, vehicle repair costs, policy excess, and non-PI RTA litigation. Key Responsibilities Manage your own caseload of litigated motor recovery claims Handle small claims and fast-track cases through to settlement or hearing Deal with non-injury RTA losses such as credit hire, vehicle damage, excess, recovery charges Draft court pleadings, witness statements, and related legal documents Assess liability and prepare strategy for litigation Communicate with clients and third parties in a clear and professional manner Meet individual targets and comply with internal service standards Requirements Essential: Experience handling motor recovery and credit hire litigation Confident managing small claims and fast-track litigated files Familiar with non-PI RTA processes Excellent time management and organisation skills Clear and confident communication skills - written and verbal Desirable: Ability to review evidence and assess liability and quantum Experience dealing with causation arguments and disputed liability Comfortable working independently in a remote/hybrid environment Benefits Competitive salary: £25,000 - £28,000 (DOE) Hybrid working model - only 1 day per week in the Wakefield office Supportive and collaborative team environment Ongoing professional development and career progression opportunities Ideal Candidate Location Leeds, Sheffield, Wakefield, Barnsley, Huddersfield, or surrounding areas within commutable distance to Wakefield. Apply today if you're ready to take ownership of motor recovery litigation files and grow your legal career with a supportive and respected team.

A reputable legal firm in the UK is seeking an experienced Motor Claims Handler to join their expanding team. This role offers a competitive salary and a hybrid working model with only one day a week in the Wakefield office. The ideal candidate will have proven experience in motor recovery and credit hire litigation, managing small claims, and drafting legal documents. This position is an excellent opportunity for career progression within a supportive environment.

A claims handling brokerage in Stoke-on-Trent is looking for an experienced Commercial Claims Handler to join their friendly team. The ideal candidate should have cross-class claims handling experience, display exemplary customer service skills, and have a strong attention to detail. You will be responsible for maintaining a claims caseload, preparing analyses, and mentoring colleagues. In return, a supportive work environment and a comprehensive benefits package, including 26 days holiday and professional development support, are offered.

Job Description Job Title: Claims Adjuster Job Location: London Reporting to: Head of Claims Department: Claims Management Department Key Responsibilities The candidate for this post will be required to show the ability to handle all aspects of claims from first notification through to final settlement after initial training on the company's products and system. The candidate will be responsible for the following: To respond to all new claims advices delegated for your handling in a timely fashion and to maintain a record of all such claims. This will include setting up files and to obtain supporting documentation to allow settlement of such claims. Where applicable the appointing of specialists from the panel used by the company which will include loss adjusters, engineers and solicitors. Respond to queries from Policyholders, Brokers and any other applicable party in the appropriate manner. Correspond with Policyholders and brokers to request supporting documentation for claims to enable a timely settlement whilst maintaining a commercial attitude towards settlement. Seek instruction from Departmental Manager where they may be points or queries of material interest to the underwriting department. Maintain a regular review of all working practices. Ensure all claim files are up to date and all correspondence saved within the departments e-filing system. Liaise with departmental manager and team members where there are material concerns. Attend all internal and external claims meetings where relevant to the individual. Where necessary liaise with Insurance industry bodies i.e. ABI, FOS. Liaise internally and provide back-up to other departments within the company relating to their areas of interest. Ensure at all times that the interest of the company is not prejudiced. The candidate may be required to attend to other matters as set by Management. Requirements Experienced claims practitioner with 5 years or more. Good understanding of predominantly property claims but any liability experience will be advantageous. Have a keen grasp of figures and be comfortable and confident when speaking with policyholders, brokers, loss adjusters and solicitors. Excellent interpersonal and communication skills. High level of attention to detail and high level of accuracy. Willingness to take responsibility and accountability. Good working knowledge of Microsoft products including Outlook, Excel, Word and PowerPoint. China Taiping Insurance (UK) Co Ltd 1

Overview Our Gallagher Specialty Casualty & Property Claims team are seeking a dynamic and experienced Senior Claims Handler to join our established team. Working directly with our Clients and Brokers you will be responsible for delivering a high quality, professional advice service to your clients concerning any claims issues. You will be handling claims from beginning through to conclusion, focusing on making a difference in the outcome of a claim and ensuring we continually meet and exceed our client's expectations. Our team is composed of strong, like minded professionals who are deeply engaged and committed to delivering exceptional service. We pride ourselves on being focused and driven, always striving to exceed expectations and achieve the best possible outcomes for our clients. Each member of our team brings a high level of expertise and dedication, ensuring that we maintain the highest standards of quality in everything we do. We foster a collaborative and supportive environment where every team member is encouraged to grow and develop their skills. With great progression opportunities available, we are committed to helping our team members advance their careers and achieve their professional goals. We believe in investing in our people and providing opportunities for career advancement. Our team members have access to a range of professional development resources and are encouraged to pursue their career aspirations. We recognise and reward hard work and dedication, offering clear pathways for progression within the company. If you are a dedicated professional with a passion for claims handling and a commitment to excellence, we would love to hear from you! We're happy to consider candidates based in Chelmsford or London who are flexible to travel. Responsibilities Advise and update your clients about relevant events and discussions during their claim. Ensure complete customer satisfaction during what can be a stressful time. Regularly assess the status of claims with clients, insurers, and/or their advisors/solicitors, including updating and informing them of any additional information acquired during the claims process. Offer appropriate technical advice to clients throughout the duration of the claim. Encourage, show compassion, and effectively balance your client's expectations. Ensure your market, insurance, legislation, and other technical knowledge is developed and maintained. Run claims efficiently and keep the system updated with all relevant information. Ensure that claims statistics are accurate and produced in accordance to SLAs. Qualifications Previous experience handling Casualty Claims within the London Market. Cert CII/ Dip CII (Chartered Insurance Institute) qualification desirable and educated to GCSE standard or equivalent. Previous experience within the insurance industry and expert claims handling focus within Casualty. Strong client service drive along with forward planning and analytical skills. Exceptional communications skills, task focused, and keen to develop your career. Able to spot potential risks and seek advice when required; by applying due diligence and adhering to company processes. Eligible to work in the UK.

Commercial Account Handler / Broker Hertfordshire £45,000 Full Time A progressive commercial insurance broker is seeking an experienced Commercial Account Handler to join their growing team. This is a client-facing role managing a portfolio of SME and commercial clients (premiums up to £100,000), delivering high-quality broking services and supporting business growth. Key Responsibilities Manage your own renewal book of commercial clients from start to finish, identifying new business and cross-selling opportunities Prepare and deliver insurer risk presentations and negotiate appropriate cover Maintain strong client relationships and provide exceptional customer service Assist Account Executives with larger accounts and client reporting Ensure compliance with regulatory requirements in all client interactions Provide technical insurance advice across commercial combined, fleet, marine, professional indemnity, and Directors & Officers lines Handle claims efficiently and support clients throughout the process Requirements Minimum 3 years' experience in commercial insurance broking Strong technical knowledge across SME and commercial lines Experience managing renewals, risk assessment, and client relationships Excellent written and verbal communication skills Proficient in Microsoft Office; experience with Acturis desirable Cert CII qualified Personal Qualities Client-focused, motivated, and consistent in delivering high standards Innovative and forward-thinking with ideas to improve processes and growth Personable, organised, and able to manage workload effectively What's on offer Competitive salary package with company bonus scheme Fully funded CII exams and career development support Employee benefits including life assurance, income protection, health cash plan, and discounted gym memberships 25 days annual leave Friendly, professional, and supportive working environment This is an excellent opportunity for a motivated, experienced commercial account handler to join a growing broker and take ownership of a varied and high-profile client portfolio. Contact Expert Fatima Hammond, Consultant - London Market & South on or Email: