OA are recruiting for a Claims Handler to join our client's growing team. You will support the Property Claims Department by ensuring that all claims are handled efficiently and accurately from first notification through to settlement. This includes managing payments, identifying potential fraud, and liaising with loss adjusters as required. Location: Borehamwood Hours: Monday to Friday, 9am - 5.30pm. 3 days in the office and 2 days working from home following successful probation period. Salary: £30,000 Benefits: Life insurance Learning and qualification opportunities Casual dress code Annual leave purchase scheme Private health care Company pension Claims Handler Key Responsibilities To process new and existing claims within agreed service standards. Act as the first point of contact, providing advice and guidance to policyholders throughout the full life cycle of a claim Accurately record and assess all information on notification of a claim, including obtaining and analysing supporting documentation, to validate and progress the claim appropriately Monitor claim progression, ensuring customers and relevant internal/external parties are kept informed of updates and any issues that may arise Negotiate, settle, or repudiate claims within delegated authority limits, and refer any claim beyond authority to underwriters with clear recommendations Operate in line with agreed procedures and protocols under Delegated Authority Schemes Prepare clear and professional written responses to enquiries Process and manage departmental email inboxes, ensuring timely responses and accurate record-keeping Maintain diary systems, using written and verbal communication to ensure follow-ups and actions are completed on time Handle customer and stakeholder calls as required, supporting strong professional relationships with loss adjusters, insurers, and other relevant legal or claims professionals Ensure all actions and documentation comply with FCA regulations and meet agreed service standards Accurately enter and maintain client records, ensuring data quality and completeness within agreed service timelines Manage inbound telephone enquiries, resolving queries or directing calls appropriately Maintain up-to-date technical knowledge, keeping informed of industry news, regulatory changes, and best practice developments Claims Handler Skills and Experience Experience working in a claim's environment Excellent written and spoken English, with strong mathematical skills Outstanding communication skills, both written and verbal, with a strong customer service focus, a professional and friendly telephone manner, and the ability to communicate clearly and confidently Exceptional attention to detail and accuracy, consistently maintaining high-quality standards Strong teamwork skills, with the ability to collaborate effectively and build positive working relationships Good working knowledge of Microsoft Office, with the ability to quickly learn new systems and processes as required Self-motivated and proactive, with the ability to identify issues, suggest improvements, and implement solutions Flexible and adaptable, able to respond effectively to changing priorities and demands Strong organisational and time-management skills, with the ability to plan, prioritise, meet deadlines, and follow through on commitments Experience in the property sector, particularly the private rented sector, is useful but not essential. A basic understanding of the insurance or financial services industry is also advantageous. If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold the data you have provided. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Mar 26, 2026
Full time
OA are recruiting for a Claims Handler to join our client's growing team. You will support the Property Claims Department by ensuring that all claims are handled efficiently and accurately from first notification through to settlement. This includes managing payments, identifying potential fraud, and liaising with loss adjusters as required. Location: Borehamwood Hours: Monday to Friday, 9am - 5.30pm. 3 days in the office and 2 days working from home following successful probation period. Salary: £30,000 Benefits: Life insurance Learning and qualification opportunities Casual dress code Annual leave purchase scheme Private health care Company pension Claims Handler Key Responsibilities To process new and existing claims within agreed service standards. Act as the first point of contact, providing advice and guidance to policyholders throughout the full life cycle of a claim Accurately record and assess all information on notification of a claim, including obtaining and analysing supporting documentation, to validate and progress the claim appropriately Monitor claim progression, ensuring customers and relevant internal/external parties are kept informed of updates and any issues that may arise Negotiate, settle, or repudiate claims within delegated authority limits, and refer any claim beyond authority to underwriters with clear recommendations Operate in line with agreed procedures and protocols under Delegated Authority Schemes Prepare clear and professional written responses to enquiries Process and manage departmental email inboxes, ensuring timely responses and accurate record-keeping Maintain diary systems, using written and verbal communication to ensure follow-ups and actions are completed on time Handle customer and stakeholder calls as required, supporting strong professional relationships with loss adjusters, insurers, and other relevant legal or claims professionals Ensure all actions and documentation comply with FCA regulations and meet agreed service standards Accurately enter and maintain client records, ensuring data quality and completeness within agreed service timelines Manage inbound telephone enquiries, resolving queries or directing calls appropriately Maintain up-to-date technical knowledge, keeping informed of industry news, regulatory changes, and best practice developments Claims Handler Skills and Experience Experience working in a claim's environment Excellent written and spoken English, with strong mathematical skills Outstanding communication skills, both written and verbal, with a strong customer service focus, a professional and friendly telephone manner, and the ability to communicate clearly and confidently Exceptional attention to detail and accuracy, consistently maintaining high-quality standards Strong teamwork skills, with the ability to collaborate effectively and build positive working relationships Good working knowledge of Microsoft Office, with the ability to quickly learn new systems and processes as required Self-motivated and proactive, with the ability to identify issues, suggest improvements, and implement solutions Flexible and adaptable, able to respond effectively to changing priorities and demands Strong organisational and time-management skills, with the ability to plan, prioritise, meet deadlines, and follow through on commitments Experience in the property sector, particularly the private rented sector, is useful but not essential. A basic understanding of the insurance or financial services industry is also advantageous. If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold the data you have provided. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
?We're looking for a Senior Property Claims Handler to join a busy Redhill-based brokerage claims team. This is a newly created role to bring Property technical expertise into a team currently focused on Motor claims. It's a hands-on role with the opportunity to take ownership and become the go-to Property specialist in the branch. The Role You will manage Commercial Property and HNW Property claims, acting as the main technical expert and supporting clients through what can be a stressful time. Some exposure to Business Interruption, GIT, Marine and Cyber claims may also be included. The focus is on providing a professional, empathetic claims service from initial notification through to settlement. Key Responsibilities You will act as the Property claims specialist, managing a portfolio of claims from initial notification through to settlement. The role covers Commercial and HNW Property claims across all major perils, ensuring clients receive excellent support throughout the process. You'll handle both direct client and broker-facing claims, liaise with adjusters, underwriters, and contractors, attend client meetings when required, and support the wider team during busy periods and holiday cover. Team & Culture Collaborative, friendly, and supportive Customer-service driven, with strong empathy and professionalism demonstrated throughout every claim Strong service standards, including responding to new claims within 1 working day Experience Required 3-5 years' claims experience Strong Property claims background (Commercial or HNW) Exposure to Business Interruption claims is desirable Confident working independently and using your own initiative Team player with a client-focused approach
Mar 26, 2026
Full time
?We're looking for a Senior Property Claims Handler to join a busy Redhill-based brokerage claims team. This is a newly created role to bring Property technical expertise into a team currently focused on Motor claims. It's a hands-on role with the opportunity to take ownership and become the go-to Property specialist in the branch. The Role You will manage Commercial Property and HNW Property claims, acting as the main technical expert and supporting clients through what can be a stressful time. Some exposure to Business Interruption, GIT, Marine and Cyber claims may also be included. The focus is on providing a professional, empathetic claims service from initial notification through to settlement. Key Responsibilities You will act as the Property claims specialist, managing a portfolio of claims from initial notification through to settlement. The role covers Commercial and HNW Property claims across all major perils, ensuring clients receive excellent support throughout the process. You'll handle both direct client and broker-facing claims, liaise with adjusters, underwriters, and contractors, attend client meetings when required, and support the wider team during busy periods and holiday cover. Team & Culture Collaborative, friendly, and supportive Customer-service driven, with strong empathy and professionalism demonstrated throughout every claim Strong service standards, including responding to new claims within 1 working day Experience Required 3-5 years' claims experience Strong Property claims background (Commercial or HNW) Exposure to Business Interruption claims is desirable Confident working independently and using your own initiative Team player with a client-focused approach
Paralegal Clams Handler Our client is an established international insurance company. They are looking for a paralegal claims handler to join their in-house team team handling a wide variety of civil litigation claims. Role Overview You will join an existing team which focusses on civil litigation claims. This includes property disputes, contract disputes, nuisance, construction and landlord/tenant claims. You will deal with the claim from inception to finish with a focus on assessing coverage, prospects of success and proportional cost handling of the claim. The role will require someone with a solid background in civil litigation and legal experience/training. Candidate Profile The ideal candidate will have some prior experience working in a legal claims setting with a knowledge of civil litigation (non-injury related). As a guide you will have 12 months experience working on civil litigation claims. Further training on policy coverage and interpretation will be given. Prior experience in an insurance setting would be an advantage but not essential. What's on Offer Salary of £30000 plus 10% bonus. Great opportunity for someone from a legal background looking to transition into insurance sector/in-house. Apply Now To be considered for this paralegal claims handler role based in Manchester please get in touch with a recent CV as soon as possible.
Mar 26, 2026
Full time
Paralegal Clams Handler Our client is an established international insurance company. They are looking for a paralegal claims handler to join their in-house team team handling a wide variety of civil litigation claims. Role Overview You will join an existing team which focusses on civil litigation claims. This includes property disputes, contract disputes, nuisance, construction and landlord/tenant claims. You will deal with the claim from inception to finish with a focus on assessing coverage, prospects of success and proportional cost handling of the claim. The role will require someone with a solid background in civil litigation and legal experience/training. Candidate Profile The ideal candidate will have some prior experience working in a legal claims setting with a knowledge of civil litigation (non-injury related). As a guide you will have 12 months experience working on civil litigation claims. Further training on policy coverage and interpretation will be given. Prior experience in an insurance setting would be an advantage but not essential. What's on Offer Salary of £30000 plus 10% bonus. Great opportunity for someone from a legal background looking to transition into insurance sector/in-house. Apply Now To be considered for this paralegal claims handler role based in Manchester please get in touch with a recent CV as soon as possible.
Exchange Street Claims & Financial Services
Manchester, Lancashire
Our client is currently seeking an experienced Building Surveyor for the Manchester / North West regions. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). You will ideally be AssocRICS/MRICS/FRICS qualified. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational and communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1023. For all other vacancies, take a look at our website - exchange-street.co.uk
Mar 26, 2026
Full time
Our client is currently seeking an experienced Building Surveyor for the Manchester / North West regions. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). You will ideally be AssocRICS/MRICS/FRICS qualified. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational and communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1023. For all other vacancies, take a look at our website - exchange-street.co.uk
LEGAL FINANCE ADMINISTRATOR MACCLESFIELD UP TO £27,000 + FANTASTIC PROGRESSION THE OPPORTUNITY: Get Recruited are working with a highly reputable and award-winning Legal practice who are looking for an individual with some experience either in Finance, Accounts or a Legal role to join their growing team! This is a fantastic opportunity to join a growing firm and benefit from training and support of industry leading colleagues. The successful candidate will progress into a Legal Cashier role over time with the firm. THE ROLE: Processing accurate and timely financial transactions. Manage and maintain client account records. Handle petty cash and conduct reconciliation. Process incoming and outgoing payments, including BACs. Reconcile bank statements daily and investigate discrepancies promptly. Post expenses and financial transactions. THE PERSON: Experience in either a finance or accounts based role such as a Finance Assistant, Accounts Assistant, Finance Administrator or Accounts Administrator OR experience in another role in a Law Firm such as a Legal Assistant, Paralegal, Claims Handler or Claims Processor Keen to learn and progress your career Excellent attention to detail and accuracy Strong communication and interpersonal skills. Ability to work to strict deadlines. BENEFITS: Company Pension 2pm Finish Friday Fantastic company culture Friendly and supportive team Growing firm & Finance team 25 Days Holidays + Bank Holidays By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Mar 25, 2026
Full time
LEGAL FINANCE ADMINISTRATOR MACCLESFIELD UP TO £27,000 + FANTASTIC PROGRESSION THE OPPORTUNITY: Get Recruited are working with a highly reputable and award-winning Legal practice who are looking for an individual with some experience either in Finance, Accounts or a Legal role to join their growing team! This is a fantastic opportunity to join a growing firm and benefit from training and support of industry leading colleagues. The successful candidate will progress into a Legal Cashier role over time with the firm. THE ROLE: Processing accurate and timely financial transactions. Manage and maintain client account records. Handle petty cash and conduct reconciliation. Process incoming and outgoing payments, including BACs. Reconcile bank statements daily and investigate discrepancies promptly. Post expenses and financial transactions. THE PERSON: Experience in either a finance or accounts based role such as a Finance Assistant, Accounts Assistant, Finance Administrator or Accounts Administrator OR experience in another role in a Law Firm such as a Legal Assistant, Paralegal, Claims Handler or Claims Processor Keen to learn and progress your career Excellent attention to detail and accuracy Strong communication and interpersonal skills. Ability to work to strict deadlines. BENEFITS: Company Pension 2pm Finish Friday Fantastic company culture Friendly and supportive team Growing firm & Finance team 25 Days Holidays + Bank Holidays By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Property Claims Handler Our client is hiring a Desktop Property Claims Handler to manage a portfolio of low to medium complexity property damage claims from First Notification of Loss (FNOL) through to settlement and closure. You'll deliver fair, timely outcomes while learning key technical skills such as coverage assessment and negotiation, supported by structured training, coaching, and quality assurance. This role is perfect for someone early in their claims career who is organised, empathetic, and keen to build strong foundations in end to end claims handling within a TPA setting. Responsibilities The responsibilities of the Desktop Property Claims Handler include (though are not limited to): Own a personal caseload of property claims from FNOL to closure, ensuring proactive progress and accurate file documentation. Handle common domestic and small commercial perils (e.g., accidental damage, escape of water, storm, impact and theft within authority). Triage and validate claims: confirm policy and cover details, gather evidence (photos, estimates), and set clear next steps with customers. Coverage decisions within delegated authority using policy wordings and endorsements; clearly document rationale and communications. Reserve accurately and update promptly as new information emerges. Assess quantum using quotes/estimates and negotiate fair and reasonable settlements or authorise repairs; issue robust repudiations where appropriate (with clear reasons). Escalate promptly when a claim exceeds authority, presents potential fraud, or becomes technically complex; collaborate with senior handlers as needed. Maintain diary control to hit contact, update, and settlement milestones. Skills and Experience Previous experience handling property claims (domestic or commercial) in an insurer, TPA, broker, or loss adjusting environment. Proven track record of managing property claims independently Experience issuing clear decision letters, including declines or partial settlements, with well reasoned explanations. Experience working within defined SLAs, KPIs, and audit standards. Familiarity with claims management systems Comfortable managing customers through distressing events and able to de escalate difficult conversations. Key Competencies Highly organised with strong diary management and the ability to prioritise a dynamic workload. Proactive, decisive, and able to take ownership of claims end to end. Analytical thinker with a practical, problem solving mindset. Team oriented with a willingness to support colleagues, share knowledge, and contribute to continuous improvement. Resilient, adaptable, and comfortable working in a fast paced environment. Strong knowledge of regulatory and industry standards (FCA, GDPR, Treating Customers Fairly).
Mar 25, 2026
Full time
Property Claims Handler Our client is hiring a Desktop Property Claims Handler to manage a portfolio of low to medium complexity property damage claims from First Notification of Loss (FNOL) through to settlement and closure. You'll deliver fair, timely outcomes while learning key technical skills such as coverage assessment and negotiation, supported by structured training, coaching, and quality assurance. This role is perfect for someone early in their claims career who is organised, empathetic, and keen to build strong foundations in end to end claims handling within a TPA setting. Responsibilities The responsibilities of the Desktop Property Claims Handler include (though are not limited to): Own a personal caseload of property claims from FNOL to closure, ensuring proactive progress and accurate file documentation. Handle common domestic and small commercial perils (e.g., accidental damage, escape of water, storm, impact and theft within authority). Triage and validate claims: confirm policy and cover details, gather evidence (photos, estimates), and set clear next steps with customers. Coverage decisions within delegated authority using policy wordings and endorsements; clearly document rationale and communications. Reserve accurately and update promptly as new information emerges. Assess quantum using quotes/estimates and negotiate fair and reasonable settlements or authorise repairs; issue robust repudiations where appropriate (with clear reasons). Escalate promptly when a claim exceeds authority, presents potential fraud, or becomes technically complex; collaborate with senior handlers as needed. Maintain diary control to hit contact, update, and settlement milestones. Skills and Experience Previous experience handling property claims (domestic or commercial) in an insurer, TPA, broker, or loss adjusting environment. Proven track record of managing property claims independently Experience issuing clear decision letters, including declines or partial settlements, with well reasoned explanations. Experience working within defined SLAs, KPIs, and audit standards. Familiarity with claims management systems Comfortable managing customers through distressing events and able to de escalate difficult conversations. Key Competencies Highly organised with strong diary management and the ability to prioritise a dynamic workload. Proactive, decisive, and able to take ownership of claims end to end. Analytical thinker with a practical, problem solving mindset. Team oriented with a willingness to support colleagues, share knowledge, and contribute to continuous improvement. Resilient, adaptable, and comfortable working in a fast paced environment. Strong knowledge of regulatory and industry standards (FCA, GDPR, Treating Customers Fairly).
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 25, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 25, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Wallace Hind Selection
Northampton, Northamptonshire
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Mar 25, 2026
Full time
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Mar 25, 2026
Full time
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 25, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Wallace Hind Selection
Milton Keynes, Buckinghamshire
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Mar 25, 2026
Full time
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Commercial Insurance Claims HandlerLocation: Rawdon Salary: £Negotiable + benefitsWe're looking to add a Commercial Insurance Claims Handler to the team in Rawdon to ensure we provide the highest level of client care should they need to make a claim.You'll be working closely with the team and external stakeholders to ensure everyone remains fully aware of the status of the claim, where required seeking / providing additional information.This role involves the day to day handling of a range of commercial claims, to include property, motor and liability, assisting and advising clients, liaising with insurers and proactively progressing the claim through to settlement. The day to day: Handle all claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records. Produce statistics, reports and information as required by Directors/Account Executives/Handlers on claims for clients. Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties. Attend client meetings with Account Executives when required. What's on offer: An excellent working environment where looking after our clients is prioritised A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays)Flexible Benefits and access to the annual company share save scheme (both post probation)An environment where ongoing professional development is taken seriously with ongoing training and development, coupled with access to fully funded professional qualifications (post probation) Your Experience: You'll have sound working knowledge of Commercial Insurance and Policy wordings gained within a claims environment. Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients Working knowledge of relevant legislation and regulatory requirements. Able to utilise Insurer portals and other relevant systems effectively for reporting and processing needs. Knowledge of Acturis or similar broking / claims systems would be highly beneficial
Mar 25, 2026
Full time
Commercial Insurance Claims HandlerLocation: Rawdon Salary: £Negotiable + benefitsWe're looking to add a Commercial Insurance Claims Handler to the team in Rawdon to ensure we provide the highest level of client care should they need to make a claim.You'll be working closely with the team and external stakeholders to ensure everyone remains fully aware of the status of the claim, where required seeking / providing additional information.This role involves the day to day handling of a range of commercial claims, to include property, motor and liability, assisting and advising clients, liaising with insurers and proactively progressing the claim through to settlement. The day to day: Handle all claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records. Produce statistics, reports and information as required by Directors/Account Executives/Handlers on claims for clients. Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties. Attend client meetings with Account Executives when required. What's on offer: An excellent working environment where looking after our clients is prioritised A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays)Flexible Benefits and access to the annual company share save scheme (both post probation)An environment where ongoing professional development is taken seriously with ongoing training and development, coupled with access to fully funded professional qualifications (post probation) Your Experience: You'll have sound working knowledge of Commercial Insurance and Policy wordings gained within a claims environment. Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients Working knowledge of relevant legislation and regulatory requirements. Able to utilise Insurer portals and other relevant systems effectively for reporting and processing needs. Knowledge of Acturis or similar broking / claims systems would be highly beneficial
Claims Handler - Motor Claims Salary: £28,000+ (DOE) Location: Rochdale - Excellent Transport Links Are you a confident communicator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career. About the Role As a Claims Technician , you'll be the first point of contact for clients referred by our trusted partners. You'll manage your own caseload of motor claims from first notification through to settlement, ensuring each client is supported until they're fully back in their pre-accident position. Your responsibilities will include: Taking detailed information for new claims and assessing validity Managing your own portfolio of ongoing claims Ensuring all necessary information is gathered to support recovery Providing clear, professional updates to clients and third parties Maintaining a proactive approach to progressing each claim efficiently This role is ideal for someone who enjoys problem-solving, communicating with customers, and taking ownership of their work. What We're Looking For Preferred (but not essential): Familiarity with ABI/GTA guidelines Understanding of the phonetic alphabet Confidence using Microsoft Office Basic knowledge of internet technologies Most importantly, you'll bring a proactive, can-do attitude and a commitment to delivering outstanding service. Full training will be provided. What's in It for You £28,000+ salary , depending on experience 20 days holiday + bank holidays Pension scheme Paid overtime Supportive team environment with full training Convenient Rochdale location with excellent transport links
Mar 25, 2026
Full time
Claims Handler - Motor Claims Salary: £28,000+ (DOE) Location: Rochdale - Excellent Transport Links Are you a confident communicator with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career. About the Role As a Claims Technician , you'll be the first point of contact for clients referred by our trusted partners. You'll manage your own caseload of motor claims from first notification through to settlement, ensuring each client is supported until they're fully back in their pre-accident position. Your responsibilities will include: Taking detailed information for new claims and assessing validity Managing your own portfolio of ongoing claims Ensuring all necessary information is gathered to support recovery Providing clear, professional updates to clients and third parties Maintaining a proactive approach to progressing each claim efficiently This role is ideal for someone who enjoys problem-solving, communicating with customers, and taking ownership of their work. What We're Looking For Preferred (but not essential): Familiarity with ABI/GTA guidelines Understanding of the phonetic alphabet Confidence using Microsoft Office Basic knowledge of internet technologies Most importantly, you'll bring a proactive, can-do attitude and a commitment to delivering outstanding service. Full training will be provided. What's in It for You £28,000+ salary , depending on experience 20 days holiday + bank holidays Pension scheme Paid overtime Supportive team environment with full training Convenient Rochdale location with excellent transport links
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Mar 25, 2026
Full time
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 25, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Mar 25, 2026
Full time
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Wallace Hind Selection
Towcester, Northamptonshire
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
Mar 25, 2026
Full time
We're an established and growing (organic and by acquisition) independent insurance broker and have recently moved to new offices near Milton Keynes to facilitate our growth. We're now looking for a Commercial Lines Account Handler to maintain and enhance the management of client relationships. This isn't a pressurised sales environment; our client base is led by referrals, and we are fully regulated. BASIC SALARY: Up to £40,000 BENEFITS: 25 days holiday Pension contribution Financial assistance with insurance qualifications Free parking LOCATION: This is an office based role, based on the outskirts of Milton Keynes (Old Stratford) COMMUTABLE LOCATIONS: Milton Keynes, Bedford, Luton, Northampton, Towcester, Bicester, Leighton Buzzard, Bletchley, Flitwick, Toddington, Buckingham, Brackley, Old Stratford, Ampthill, Houghton Regis, Dunstable, Hitchin JOB DESCRIPTION: Commercial Lines Account Handler - Insurance Our business is built on long-standing relationships, repeat clients, and word-of-mouth referrals. You'll be managing and nurturing a loyal portfolio of clients, ensuring excellent service and smooth policy administration. We're a small, close-knit team growing steadily year on year, and our spacious new office reflects our ambition for continued, sustainable growth. KEY RESPONSIBILITIES: Commercial Lines Account Handler - Insurance As our Commercial Lines Account Handler, you'll be responsible for: Dealing with policy renewals, midterm adjustments and ongoing policy administration. Provision of client service advice to all clients - including risk management advice, market intelligence and broking, marketing findings. Marketing, broking and any subsequent management and administration of new business enquiries, including administration. Administration of claims. PERSON SPECIFICATION: Commercial Lines Account Handler - Insurance To be our Commercial Lines Account Handler, you will be confident in your approach to communicating across all mediums, you'll have meticulous attention to detail, and: You'll have experience of working within Insurance previously (SME Commercial Lines) and understand the FCA guidelines. Ideally, you'll have passed IF1, FIT or equivalent. However, we'll meet any reasonable costs for this to be completed within the probationary period if this isn't the case. Experience of working within a regulated environment or compliance experience. THE COMPANY: We're an independent insurance broker, specialising in bespoke insurance solutions for both commercial and private clients across the UK. Our referrals are all client led, and we pride ourselves on delivering a service and support that's second to none. As a result, we have grown impressively by acquisition 13 times in the last 16 years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Account Handler, Insurance Broker, Independent Financial Advisor, Account Manager, Insurance Aggregate, Internal Sales Executive, Account Executive, Insurance Sales - Insurance, Commercial Lines, Personal Lines, Car Insurance, Home Insurance, Underwriting. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18430, Wallace Hind Selection
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 25, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
Mar 25, 2026
Full time
A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation. You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion. Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry. Key responsibilities: Manage your own caseload of subsidence claims Carry out desk-top handling using digital solutions Work closely with Surveying Engineers arranging instruction Liaise with all relevant parties ensuring the smooth management of the claims process Provide a high standard of customer service Utilise your exceptional technical expertise demonstrating your subsidence knowledge Work to client SLA's and KPI's About You: Excellent Buildings/Subsidence claims handling experience Insurance Principles knowledge Exceptional communication skills and experience, verbal and written The ability to work within a pressured and busy environment working to strict deadlines and timescales Excellent IT/Systems experience with a high level of competency Industry qualifications CertCILA/Cert CII, working towards or the desire to complete Salary & Benefits: Competitive annual salary Contributory pension Bonus Flexi benefits Birthday holiday 35 hours per week Monday - Friday Remote working
