We have an exciting opportunity for a Trainee Claims Handler to join our NI Claims department in Belfast! Joining us as a Trainee Claims Handler, you'll handle and settle damage claims in a timely, cost effective and customer focused manner ensuring compliance with relevant legislative requirements in your jurisdiction. No previous claims experience is required, you will be fully trained in. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You'll work majority of your week away from home. Away from home means either attendance at one of our head office locations, visiting clients or attending industry events. Induction & Training: You'll receive a comprehensive onsite induction from our specialist trainers to set you up for success in your new role. At AXA we share a common purpose; to act for human progress by protecting what matters. We rely on people, just like you, to make this a reality. We thrive on helping you become the best version of yourself. Throughout your career with us, we'll provide you with all the support and training necessary to enhance your professional development. What you'll be doing: Act as a point of contact for customers, third parties and other claims areas to register claims and manage them to settlement stage in a compliant and efficient manner. Carry out and manage Own Case Files meeting daily, weekly and monthly settlement and quality targets. Deliver excellent customer service, ensuring that customer expectations are met & exceeded on every call. Deal effectively with referrals, escalations and complaints where appropriate including upward referral to relevant team leader. Contain claim costs by implementing agreed processes and deploying all resources effectively (system and technical resources, other teams, liaising with Third Party Service providers, customers, solicitors). Manage your file portfolio by ensuring consistency in estimating, minimise leakage and fraud. As a trainee, be flexible within the role to undertake other duties as assigned by your Team Manager to develop your skill set. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What we're looking for: 5 pass GCSEs including Maths and English / or equivalent is essential. High level of customer service experience with a minimum of 1-year total work experience. PC and system skills. As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.
Apr 14, 2026
Full time
We have an exciting opportunity for a Trainee Claims Handler to join our NI Claims department in Belfast! Joining us as a Trainee Claims Handler, you'll handle and settle damage claims in a timely, cost effective and customer focused manner ensuring compliance with relevant legislative requirements in your jurisdiction. No previous claims experience is required, you will be fully trained in. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You'll work majority of your week away from home. Away from home means either attendance at one of our head office locations, visiting clients or attending industry events. Induction & Training: You'll receive a comprehensive onsite induction from our specialist trainers to set you up for success in your new role. At AXA we share a common purpose; to act for human progress by protecting what matters. We rely on people, just like you, to make this a reality. We thrive on helping you become the best version of yourself. Throughout your career with us, we'll provide you with all the support and training necessary to enhance your professional development. What you'll be doing: Act as a point of contact for customers, third parties and other claims areas to register claims and manage them to settlement stage in a compliant and efficient manner. Carry out and manage Own Case Files meeting daily, weekly and monthly settlement and quality targets. Deliver excellent customer service, ensuring that customer expectations are met & exceeded on every call. Deal effectively with referrals, escalations and complaints where appropriate including upward referral to relevant team leader. Contain claim costs by implementing agreed processes and deploying all resources effectively (system and technical resources, other teams, liaising with Third Party Service providers, customers, solicitors). Manage your file portfolio by ensuring consistency in estimating, minimise leakage and fraud. As a trainee, be flexible within the role to undertake other duties as assigned by your Team Manager to develop your skill set. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What we're looking for: 5 pass GCSEs including Maths and English / or equivalent is essential. High level of customer service experience with a minimum of 1-year total work experience. PC and system skills. As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom. This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.
A supportive law firm in Blackburn is seeking a motivated Pre-Litigation File Handler to manage their own caseload of personal injury and road traffic accident claims. The successful candidate will liaise with clients and third parties, draft correspondence, and ensure compliance with regulatory processes. The role promises a competitive salary starting at £25,000+, dependent on experience, along with clear career progression opportunities and a supportive working environment.
Apr 14, 2026
Full time
A supportive law firm in Blackburn is seeking a motivated Pre-Litigation File Handler to manage their own caseload of personal injury and road traffic accident claims. The successful candidate will liaise with clients and third parties, draft correspondence, and ensure compliance with regulatory processes. The role promises a competitive salary starting at £25,000+, dependent on experience, along with clear career progression opportunities and a supportive working environment.
Job Title Litigation File Handler - PI / RTA Location Blackburn Office (office-based role) Salary £35,000+ depending on experience About the Role We are seeking an experienced Litigation File Handler to join our busy team in Blackburn. You will manage your own caseload of Personal Injury (PI) and Road Traffic Accident (RTA) claims, taking files through the full litigation process to resolution. This is an excellent opportunity for a skilled litigator to progress their career within a supportive firm. Key Responsibilities Manage a caseload of litigated PI / RTA files from inception to settlement or trial Draft pleadings, witness statements, instructions to counsel, and court documents Negotiate settlements and attend case conferences as required Ensure all files are progressed in line with CPR, internal procedures, and regulatory standards Maintain regular contact with clients and deliver a high standard of client care Requirements Minimum 12 months' experience handling litigated PI / RTA files Strong knowledge of the litigation process and Civil Procedure Rules (CPR) Excellent drafting, negotiation, and organisational skills Ability to work independently in an office-based environment Clear communication skills and a client-focused approach What We Offer Competitive salary starting from £35,000, depending on experience Office-based role in our Blackburn office within a supportive team Opportunity to take ownership of a varied litigation caseload Ongoing professional development and clear progression opportunities How to Apply If you are ready to take the next step in your litigation career, please apply now with your CV or contact us for a confidential discussion.
Apr 13, 2026
Full time
Job Title Litigation File Handler - PI / RTA Location Blackburn Office (office-based role) Salary £35,000+ depending on experience About the Role We are seeking an experienced Litigation File Handler to join our busy team in Blackburn. You will manage your own caseload of Personal Injury (PI) and Road Traffic Accident (RTA) claims, taking files through the full litigation process to resolution. This is an excellent opportunity for a skilled litigator to progress their career within a supportive firm. Key Responsibilities Manage a caseload of litigated PI / RTA files from inception to settlement or trial Draft pleadings, witness statements, instructions to counsel, and court documents Negotiate settlements and attend case conferences as required Ensure all files are progressed in line with CPR, internal procedures, and regulatory standards Maintain regular contact with clients and deliver a high standard of client care Requirements Minimum 12 months' experience handling litigated PI / RTA files Strong knowledge of the litigation process and Civil Procedure Rules (CPR) Excellent drafting, negotiation, and organisational skills Ability to work independently in an office-based environment Clear communication skills and a client-focused approach What We Offer Competitive salary starting from £35,000, depending on experience Office-based role in our Blackburn office within a supportive team Opportunity to take ownership of a varied litigation caseload Ongoing professional development and clear progression opportunities How to Apply If you are ready to take the next step in your litigation career, please apply now with your CV or contact us for a confidential discussion.
A leading insurance provider is recruiting a Senior Claims Handler in Belfast. The role involves managing Personal Injury claims efficiently while ensuring customer satisfaction. Applicants should have at least 3 years of claims handling experience and strong negotiation skills. Familiarity with insurance products and a focus on customer service are essential. This position allows for a hybrid work model, balancing in-office and remote work.
Apr 13, 2026
Full time
A leading insurance provider is recruiting a Senior Claims Handler in Belfast. The role involves managing Personal Injury claims efficiently while ensuring customer satisfaction. Applicants should have at least 3 years of claims handling experience and strong negotiation skills. Familiarity with insurance products and a focus on customer service are essential. This position allows for a hybrid work model, balancing in-office and remote work.
A professional claims services provider in Glasgow is seeking a Claims Handler/Trainee Loss Adjuster to support adjusters in managing domestic and commercial property claims. The role involves shadowing experienced adjusters, conducting investigations, and cultivating relationships with key partners. Candidates should have 2 years of experience in property claims management. This position offers a competitive salary along with numerous benefits including career progression opportunities, a pension scheme, and a bonus.
Apr 13, 2026
Full time
A professional claims services provider in Glasgow is seeking a Claims Handler/Trainee Loss Adjuster to support adjusters in managing domestic and commercial property claims. The role involves shadowing experienced adjusters, conducting investigations, and cultivating relationships with key partners. Candidates should have 2 years of experience in property claims management. This position offers a competitive salary along with numerous benefits including career progression opportunities, a pension scheme, and a bonus.
Job title: Claims Handler/Trainee Loss Adjuster Salary: to £35,000 Location: Glasgow Purpose of the role: Supporting the adjusters at this Glasgow-based independent loss adjusting firm. Shadowing experienced loss adjusters, leveraging your claims expertise to offer assistance while undergoing training to transition into a loss adjuster role responsible for managing domestic and commercial property claims. Key responsibilities: Collaborating closely with loss adjusters to assist in their daily tasks. Managing domestic and commercial property claims. Conducting investigations on a case-by-case basis. Determining liability and negotiating settlements. Ensuring all necessary information is collected and paperwork is completed. Participating in pertinent conferences to explore new prospects. Cultivating relationships with brokers, insurers, suppliers, and third parties. Supporting the broader team in nurturing relationships with key partners. Accompanying experienced adjusters on site visits. Experience: 2 years' experience managing property claims. Proficiency in general and legal insurance principles. Possession of a full UK driving licence. Familiarity with relevant regulatory and legal frameworks. Customer-centric mindset. Strong communication and interpersonal abilities. Capability to work autonomously and demonstrate initiative. Flexibility to meet tight deadlines and targets, coupled with solid organisational skills. Proficient in computer usage. Capacity to efficiently manage one's schedule and workload, meeting deadlines with precision. Ability to remain composed and resilient when under pressure. Benefits: Competitive salary Holiday entitlement of 26 days plus bank holidays. Realistic opportunity for career progression Pension scheme Competitive bonus Mileage allowance Assistance with professional qualifications For more information on this role, please contact
Apr 13, 2026
Full time
Job title: Claims Handler/Trainee Loss Adjuster Salary: to £35,000 Location: Glasgow Purpose of the role: Supporting the adjusters at this Glasgow-based independent loss adjusting firm. Shadowing experienced loss adjusters, leveraging your claims expertise to offer assistance while undergoing training to transition into a loss adjuster role responsible for managing domestic and commercial property claims. Key responsibilities: Collaborating closely with loss adjusters to assist in their daily tasks. Managing domestic and commercial property claims. Conducting investigations on a case-by-case basis. Determining liability and negotiating settlements. Ensuring all necessary information is collected and paperwork is completed. Participating in pertinent conferences to explore new prospects. Cultivating relationships with brokers, insurers, suppliers, and third parties. Supporting the broader team in nurturing relationships with key partners. Accompanying experienced adjusters on site visits. Experience: 2 years' experience managing property claims. Proficiency in general and legal insurance principles. Possession of a full UK driving licence. Familiarity with relevant regulatory and legal frameworks. Customer-centric mindset. Strong communication and interpersonal abilities. Capability to work autonomously and demonstrate initiative. Flexibility to meet tight deadlines and targets, coupled with solid organisational skills. Proficient in computer usage. Capacity to efficiently manage one's schedule and workload, meeting deadlines with precision. Ability to remain composed and resilient when under pressure. Benefits: Competitive salary Holiday entitlement of 26 days plus bank holidays. Realistic opportunity for career progression Pension scheme Competitive bonus Mileage allowance Assistance with professional qualifications For more information on this role, please contact
Job title: Casualty Claims Handler Salary: £31,000 Location: Glasgow Purpose of Role We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service. Responsibilities Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000 Identify and handle customer complaints effectively Negotiate settlement of claims and ensure high levels of customer care Engage with internal partners and clients to ensure fair and robust investigation of claim cases Participate in audits when required Qualifications Previous claim handling experience Experience in the financial services or insurance sector preferred Experience dealing with Casualty Claims is advantageous Proficiency in Microsoft Office applications Experience Proven work experience in a customer-facing environment Experience working in a commercial insurance claims environment is advantageous Skills Excellent customer service skills Strong written and verbal communication skills Ability to acquire new IT skills Day-to-Day Handling a portfolio of up to 350 casualty claims Dealing with policyholders and brokers Attending review meetings Providing a professional claims service at all times If you have the relevant experience or know someone that does please contact us now on or email us at .
Apr 13, 2026
Full time
Job title: Casualty Claims Handler Salary: £31,000 Location: Glasgow Purpose of Role We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service. Responsibilities Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000 Identify and handle customer complaints effectively Negotiate settlement of claims and ensure high levels of customer care Engage with internal partners and clients to ensure fair and robust investigation of claim cases Participate in audits when required Qualifications Previous claim handling experience Experience in the financial services or insurance sector preferred Experience dealing with Casualty Claims is advantageous Proficiency in Microsoft Office applications Experience Proven work experience in a customer-facing environment Experience working in a commercial insurance claims environment is advantageous Skills Excellent customer service skills Strong written and verbal communication skills Ability to acquire new IT skills Day-to-Day Handling a portfolio of up to 350 casualty claims Dealing with policyholders and brokers Attending review meetings Providing a professional claims service at all times If you have the relevant experience or know someone that does please contact us now on or email us at .
As a Property Claims Handler, you will be responsible for reviewing insurance policies, investigating claims, and liaising with policyholders, contractors, and other stakeholders to ensure that claims are resolved efficiently and effectively. You will also negotiate settlements and manage the claims process from start to finish, ensuring that all parties are kept always informed of progress. Key Responsibilities Work closely with clients, customers and insurance providers building long lasting relationships. Be a pivotal part of the customer journey throughout their insurance claim, you will be responsible for communication between customers, clients, brokers, solicitors, underwriters, lost adjusters and other involved third parties. Inbox management responding to enquiries from cover holders, clients, and brokers. Take responsibility for the claims from start to completion including, processing, monitoring and negotiating settlement of claims. Case management, handling the claim from start to finish, support the negotiation process with the client, underwriters and or loss adjusters. Investigate all claims, deciding on liability, ensuring all evidence is gathered and recorded accurately in line with compliance and regulatory requirements. Assess property damage, determine the cause of loss, and provide recommendations for coverage to facilitate the settlement of claims. Effectively managing complaint cases. Provide knowledge of insurance and detailed claims management process. Your skills and experience Previous Claims experience is essential. Specific property claims experience is desirable. Ability to prioritise your workload and communicate well to the rest of the team. Provide knowledge of insurance and detailed claims management process. Professional communication skills. Passionate for providing outstanding customer service. Polite and enthusiastic can-do attitude. Professional Qualifications Increased annual leave with service Additional paid day of leave on your birthday Free personal training sessions Private medical insurance & health benefit cash plan Discounted vehicles hire Free onsite parking Refer a friend scheme Background checks To meet our regulatory obligations as an FCA-authorised financial services company, we need to do some background checks on all new hires. That means carrying out a DBS, Credit and References check. Please let us know if you have any questions and a member of our Talent Acquisition team will be in touch.
Apr 13, 2026
Full time
As a Property Claims Handler, you will be responsible for reviewing insurance policies, investigating claims, and liaising with policyholders, contractors, and other stakeholders to ensure that claims are resolved efficiently and effectively. You will also negotiate settlements and manage the claims process from start to finish, ensuring that all parties are kept always informed of progress. Key Responsibilities Work closely with clients, customers and insurance providers building long lasting relationships. Be a pivotal part of the customer journey throughout their insurance claim, you will be responsible for communication between customers, clients, brokers, solicitors, underwriters, lost adjusters and other involved third parties. Inbox management responding to enquiries from cover holders, clients, and brokers. Take responsibility for the claims from start to completion including, processing, monitoring and negotiating settlement of claims. Case management, handling the claim from start to finish, support the negotiation process with the client, underwriters and or loss adjusters. Investigate all claims, deciding on liability, ensuring all evidence is gathered and recorded accurately in line with compliance and regulatory requirements. Assess property damage, determine the cause of loss, and provide recommendations for coverage to facilitate the settlement of claims. Effectively managing complaint cases. Provide knowledge of insurance and detailed claims management process. Your skills and experience Previous Claims experience is essential. Specific property claims experience is desirable. Ability to prioritise your workload and communicate well to the rest of the team. Provide knowledge of insurance and detailed claims management process. Professional communication skills. Passionate for providing outstanding customer service. Polite and enthusiastic can-do attitude. Professional Qualifications Increased annual leave with service Additional paid day of leave on your birthday Free personal training sessions Private medical insurance & health benefit cash plan Discounted vehicles hire Free onsite parking Refer a friend scheme Background checks To meet our regulatory obligations as an FCA-authorised financial services company, we need to do some background checks on all new hires. That means carrying out a DBS, Credit and References check. Please let us know if you have any questions and a member of our Talent Acquisition team will be in touch.
A leading claims management company is seeking a Large Loss Property Claims Handler to join their team. This role involves managing high-value claims, ensuring fair settlements, and maintaining strong relationships with key stakeholders. The successful candidate will have a proven track record in handling large commercial claims and will interact regularly with various parties. This position offers flexible working arrangements with a requirement for some travel and meetings across the region.
Apr 13, 2026
Full time
A leading claims management company is seeking a Large Loss Property Claims Handler to join their team. This role involves managing high-value claims, ensuring fair settlements, and maintaining strong relationships with key stakeholders. The successful candidate will have a proven track record in handling large commercial claims and will interact regularly with various parties. This position offers flexible working arrangements with a requirement for some travel and meetings across the region.
Trades Workforce Solutions
Newcastle Upon Tyne, Tyne And Wear
Overview We are looking for a claims handler to join our employers' and public liability department handling portal exited or non-portal fast track value personal injury claims, based in Newcastle-upon Tyne. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure Rules. Roles & responsibilities The successful candidate's duties will include (but are not limited to): Review files and report regularly to clients, introducers, team leaders and others Liaise with medical and other experts; assess the merits of cases in light of denials of liability and gather evidence, both documentary and witness, to rebut any denials and pursue meritorious cases to settlement by negotiation or through litigation Liaise and negotiate with insurers, solicitors, courts, Counsel and other agencies; value claims for Pain Suffering and Loss of Amenity; identify and gather evidence in support of and valuing other heads of damage, including loss of earnings, care and assistance and Smith v Manchester damages Draft Schedules of Special Damages; issue proceedings and proceed through litigation to settlement or Trial; prepare cases for Trial including Briefing Counsel; report to team leader any difficulties or delays on files; attend team meetings Provide statistics in relation to files handled upon request Deal promptly with telephone enquiries from clients, introducers and others Assist other team members as necessary Candidate requirements & attributes Minimum of 1 years' experience in EL PL case handling, including litigation experience A good knowledge of relevant statutory and common law and good drafting skills A strong understanding of quantum issues Good client care skills & attention to detail Strong organizational skills and ability to prioritise Team player with a positive, enthusiastic, conscientious and pro-active approach Ability to cope with conflicting demands and meet deadlines Communicate effectively at all levels, both verbally and written Salary A competitive salary will be offered. Hours Monday to Friday 9am until 5pm with 1 hour unpaid lunch. About the company Recognised by the Legal 500 and with 30 years' experience, we are regarded as one of the top specialised Law Firms in the UK & we are delighted to be ranked once again in the 2025 UK Edition for Personal Injury and Clinical Negligence. We're also a dedicated law firm for Headway (The Brain Injury Association). Across our two offices (Newcastle & Birmingham) our experienced solicitors and their talented teams focus on obtaining compensation for clients who have suffered as a result of a personal injury, clinical negligence, credit hire or housing disrepair. We also have our dedicated residential conveyancing team accredited by the Law Society, helping those buying, selling or re-mortgaging their homes, and a fantastic strategic support network comprising HR, Marketing & Business Development, Finance and Compliance. We pride ourselves on delivering expert, professional, and trustworthy support to our clients, which has been reflected in our Trustpilot Reviews - We're delighted to be rated 'Excellent' by our clients. Maintaining this service is incredibly important to us. Company perks We're proud to offer our employees: Performance Based Bonus Scheme Hybrid working (office & home working) if eligible 23 days holiday, plus Bank Holidays per annum increasing to 26 days Additional holiday for 5 years service Holiday purchase scheme (You can buy up to 1 week's annual leave) Attendance bonus Death in service following 1 year's service Auto-enrolment company pension Employee assistance programme 24-hour helpline Travel to work schemes; Bike to work scheme, public transport pass scheme Annual flu jab and eyecare scheme
Apr 13, 2026
Full time
Overview We are looking for a claims handler to join our employers' and public liability department handling portal exited or non-portal fast track value personal injury claims, based in Newcastle-upon Tyne. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure Rules. Roles & responsibilities The successful candidate's duties will include (but are not limited to): Review files and report regularly to clients, introducers, team leaders and others Liaise with medical and other experts; assess the merits of cases in light of denials of liability and gather evidence, both documentary and witness, to rebut any denials and pursue meritorious cases to settlement by negotiation or through litigation Liaise and negotiate with insurers, solicitors, courts, Counsel and other agencies; value claims for Pain Suffering and Loss of Amenity; identify and gather evidence in support of and valuing other heads of damage, including loss of earnings, care and assistance and Smith v Manchester damages Draft Schedules of Special Damages; issue proceedings and proceed through litigation to settlement or Trial; prepare cases for Trial including Briefing Counsel; report to team leader any difficulties or delays on files; attend team meetings Provide statistics in relation to files handled upon request Deal promptly with telephone enquiries from clients, introducers and others Assist other team members as necessary Candidate requirements & attributes Minimum of 1 years' experience in EL PL case handling, including litigation experience A good knowledge of relevant statutory and common law and good drafting skills A strong understanding of quantum issues Good client care skills & attention to detail Strong organizational skills and ability to prioritise Team player with a positive, enthusiastic, conscientious and pro-active approach Ability to cope with conflicting demands and meet deadlines Communicate effectively at all levels, both verbally and written Salary A competitive salary will be offered. Hours Monday to Friday 9am until 5pm with 1 hour unpaid lunch. About the company Recognised by the Legal 500 and with 30 years' experience, we are regarded as one of the top specialised Law Firms in the UK & we are delighted to be ranked once again in the 2025 UK Edition for Personal Injury and Clinical Negligence. We're also a dedicated law firm for Headway (The Brain Injury Association). Across our two offices (Newcastle & Birmingham) our experienced solicitors and their talented teams focus on obtaining compensation for clients who have suffered as a result of a personal injury, clinical negligence, credit hire or housing disrepair. We also have our dedicated residential conveyancing team accredited by the Law Society, helping those buying, selling or re-mortgaging their homes, and a fantastic strategic support network comprising HR, Marketing & Business Development, Finance and Compliance. We pride ourselves on delivering expert, professional, and trustworthy support to our clients, which has been reflected in our Trustpilot Reviews - We're delighted to be rated 'Excellent' by our clients. Maintaining this service is incredibly important to us. Company perks We're proud to offer our employees: Performance Based Bonus Scheme Hybrid working (office & home working) if eligible 23 days holiday, plus Bank Holidays per annum increasing to 26 days Additional holiday for 5 years service Holiday purchase scheme (You can buy up to 1 week's annual leave) Attendance bonus Death in service following 1 year's service Auto-enrolment company pension Employee assistance programme 24-hour helpline Travel to work schemes; Bike to work scheme, public transport pass scheme Annual flu jab and eyecare scheme
Claims Handler/Paralegal - Legal Indemnity Department: Professional and Commercial Risk - Claims Handling Employment Type: Permanent Location: Bristol Description Legal Indemnity policies are issued to provide cover for losses arising due to defects in the title to property. Our team advises on the full range of claims and policy wordings including absence of easement, restrictive covenant, rights to light, defective title, planning and building regulation issues. Policyholders can be individuals, commercial property owners/developers or their lenders. Claims range from a neighbour dispute to complex, high-value litigation regarding development of land. Settlement of the claims involves creative thinking with a view to avoiding litigation wherever possible. The Claims Handling team also works across a variety of service lines, including law, construction, architecture, property consultants, financial services, and accounting, offering tailored advice for each sector. Our expertise covers a wide range of claims, from straightforward disputes to complex, high-value cases, assessing professional standards and mitigating risks for our clients. We also handle Management Liability claims i.e. directors and officers and employment practices liability claims. The Claims Handling Team sits within the Professional and Commercial Risks team in our Bristol office. The team is ranked in Tier 1 in both the Legal 500 and Chambers directories, with a number of leading individuals named. It includes commercial litigation together with the longest established professional negligence team in Bristol, acting for most of the leading insurers, as well as large professional services firms themselves including leading global surveyors, solicitors and insurance brokers. Alongside the team sits a market leading claims handling team, DAC Beachcroft Specialist Claims Services, handling several thousand Professional Indemnity and Management Liability claims on an outsourced basis on behalf of London Market Insurers. This role is a claims handling/paralegal role within the Claims Handling Team to handle Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. Key Responsibilities The overall purpose of this role is to provide a timely, professional and high-quality service to clients in the management of Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. You will have delegated authority from the insurer to make coverage decisions in claims worth up to £25k. Above that value you will report to the insurer and provide instructions to panel solicitors. The role will require you to: Manage a varied caseload under supervision. This will include developing a knowledge of property law, insurance law and coverage issues as well as the civil procedure rules and aspects of alternative dispute resolution. Handle a variety of claims against professions as well as building an understanding of each profession's own rules, procedures and regulatory framework and/or claims under Management Liability policies. Conduct the review of new cases, completing case checklist to identify coverage issues. Assess quantum, legal position and establish strategy for the claim. Draft correspondence to policyholders/brokers requesting additional information as required. Resolve claims through negotiation of settlement, rebuttal of claim and/or declining of cover. Review panel reports and obtain instructions when appropriate. Maintain ongoing contact with the insurer and policyholder throughout the process to report on progress and take further instructions. Play a key role in developing and maintaining client relationships. Support the Legal Indemnities team in claims review meetings with the insurer. Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties. Instruct experts and external counsel where appropriate. Ensure that the case management system and hard copy files are updated with diary dates as required by the case. Assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information. Ensure that the DAC Beachcroft brand and standards are maintained in managing the outputs of other panel firms. Handle confidential information in line with the firms data security protocols. Skills, Knowledge and Expertise The Ideal Candidate Graduate calibre with an excellent academic record and/or previous experience of working as a claims paralegal or similar within the field of professional indemnity is desirable. IT literate with working knowledge of Word and Excel. Good keyboard skills. Knowledge/previous experience of case management systems would be an advantage but training will be provided. Personal Skills Client focused with an ability to build strong relationships with client and third party contacts at all levels. Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities. Proactive and energetic with a tenacious approach to identifying issues and solving problems. Quality and customer service oriented with a concern for accuracy and an eye for detail. Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential. Able to progress tasks using own initiative, seeking guidance and input from others where appropriate. Committed and enthusiastic with a mature attitude to work and a desire to commit long term to a career in this field. Confident oral and written communication skills.
Apr 13, 2026
Full time
Claims Handler/Paralegal - Legal Indemnity Department: Professional and Commercial Risk - Claims Handling Employment Type: Permanent Location: Bristol Description Legal Indemnity policies are issued to provide cover for losses arising due to defects in the title to property. Our team advises on the full range of claims and policy wordings including absence of easement, restrictive covenant, rights to light, defective title, planning and building regulation issues. Policyholders can be individuals, commercial property owners/developers or their lenders. Claims range from a neighbour dispute to complex, high-value litigation regarding development of land. Settlement of the claims involves creative thinking with a view to avoiding litigation wherever possible. The Claims Handling team also works across a variety of service lines, including law, construction, architecture, property consultants, financial services, and accounting, offering tailored advice for each sector. Our expertise covers a wide range of claims, from straightforward disputes to complex, high-value cases, assessing professional standards and mitigating risks for our clients. We also handle Management Liability claims i.e. directors and officers and employment practices liability claims. The Claims Handling Team sits within the Professional and Commercial Risks team in our Bristol office. The team is ranked in Tier 1 in both the Legal 500 and Chambers directories, with a number of leading individuals named. It includes commercial litigation together with the longest established professional negligence team in Bristol, acting for most of the leading insurers, as well as large professional services firms themselves including leading global surveyors, solicitors and insurance brokers. Alongside the team sits a market leading claims handling team, DAC Beachcroft Specialist Claims Services, handling several thousand Professional Indemnity and Management Liability claims on an outsourced basis on behalf of London Market Insurers. This role is a claims handling/paralegal role within the Claims Handling Team to handle Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. Key Responsibilities The overall purpose of this role is to provide a timely, professional and high-quality service to clients in the management of Legal Indemnity claims, Professional Indemnity and/or Management Liability claims. You will have delegated authority from the insurer to make coverage decisions in claims worth up to £25k. Above that value you will report to the insurer and provide instructions to panel solicitors. The role will require you to: Manage a varied caseload under supervision. This will include developing a knowledge of property law, insurance law and coverage issues as well as the civil procedure rules and aspects of alternative dispute resolution. Handle a variety of claims against professions as well as building an understanding of each profession's own rules, procedures and regulatory framework and/or claims under Management Liability policies. Conduct the review of new cases, completing case checklist to identify coverage issues. Assess quantum, legal position and establish strategy for the claim. Draft correspondence to policyholders/brokers requesting additional information as required. Resolve claims through negotiation of settlement, rebuttal of claim and/or declining of cover. Review panel reports and obtain instructions when appropriate. Maintain ongoing contact with the insurer and policyholder throughout the process to report on progress and take further instructions. Play a key role in developing and maintaining client relationships. Support the Legal Indemnities team in claims review meetings with the insurer. Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties. Instruct experts and external counsel where appropriate. Ensure that the case management system and hard copy files are updated with diary dates as required by the case. Assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information. Ensure that the DAC Beachcroft brand and standards are maintained in managing the outputs of other panel firms. Handle confidential information in line with the firms data security protocols. Skills, Knowledge and Expertise The Ideal Candidate Graduate calibre with an excellent academic record and/or previous experience of working as a claims paralegal or similar within the field of professional indemnity is desirable. IT literate with working knowledge of Word and Excel. Good keyboard skills. Knowledge/previous experience of case management systems would be an advantage but training will be provided. Personal Skills Client focused with an ability to build strong relationships with client and third party contacts at all levels. Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities. Proactive and energetic with a tenacious approach to identifying issues and solving problems. Quality and customer service oriented with a concern for accuracy and an eye for detail. Team oriented. A collegiate approach to sharing knowledge and working with colleagues across locations is essential. Able to progress tasks using own initiative, seeking guidance and input from others where appropriate. Committed and enthusiastic with a mature attitude to work and a desire to commit long term to a career in this field. Confident oral and written communication skills.
Claims Finance Administrator (Insurance) Department Claims Finance / Finance Reporting To Claims Finance Manager / Claims Finance Business Partner Job Purpose The Claims Finance Administrator supports the financial management of insurance claims by ensuring accurate processing, recording, and reporting of claim-related financial transactions. The role plays a key part in maintaining robust financial controls across claims payments, reserves, recoveries, and reinsurance, ensuring compliance with internal policies, delegated authorities, and regulatory requirements. Key Responsibilities Claims Financial Processing Process and validate claims payments, including indemnity, fees, and expense payments, in accordance with policy terms and delegated authority limits Ensure accurate posting of claims costs, reserves, and recoveries within claims and finance systems Monitor payment requests to ensure appropriate approvals, coverage checks, and documentation are in place Support the processing of salvage and subrogation recoveries Reserving & Reconciliation Assist in the setup, maintenance, and review of claim reserves in line with reserving guidelines Reconcile claims transactions between claims systems, general ledger, and bordereaux (where applicable) Investigate and resolve discrepancies in claims balances, suspense accounts, and aged items Reinsurance & Third Parties Support reinsurance recoveries, including excess of loss and quota share arrangements Assist with the preparation and review of reinsurance bordereaux and statements of account Liaise with brokers, reinsurers, TPAs, and third-party suppliers to resolve finance-related queries Month-End & Reporting Support month-end and quarter-end close processes, including accruals, journals, and variance analysis Produce regular claims finance reports, such as paid vs reserved analysis, large loss tracking, and aged recoverables Provide financial data to support actuarial, underwriting, and management reporting Controls, Audit & Compliance Ensure claims financial activity complies with internal controls, SOX (where applicable), and regulatory requirements (e.g. FCA / PRA) Assist with internal and external audits by providing supporting documentation and reconciliations Maintain accurate and auditable claims financial records Process Improvement & Administration Maintain high-quality documentation and data within claims management systems Identify opportunities to improve claims finance processes, controls, and reporting Act as a key point of contact for finance-related queries from claims handlers and operational teams Skills & Experience Essential Experience in a claims finance, insurance operations, or financial administration role Strong numerical skills with high attention to detail and accuracy Experience working with claims management systems and financial ledgers Good knowledge of Microsoft Excel, including basic reconciliations and data analysis Ability to work effectively in a regulated and deadline-driven environment Desirable Experience in general insurance, London Market, or commercial insurance Understanding of claims reserving, reinsurance structures, and recoveries Exposure to actuarial or underwriting data and reporting Qualifications AAT qualification or working towards a professional finance qualification (ACCA, CIMA, or equivalent) desirable GCSEs (or equivalent) including Maths and English Personal Attributes Detail-oriented, organised, and methodical Strong communication skills with confidence to challenge and escalate where appropriate Ability to work collaboratively across claims, finance, underwriting, and actuarial teams High standards of integrity and confidentiality Working Arrangements Hybrid or office-based working Flexibility required during month-end, quarter-end, and year-end close processes
Apr 13, 2026
Full time
Claims Finance Administrator (Insurance) Department Claims Finance / Finance Reporting To Claims Finance Manager / Claims Finance Business Partner Job Purpose The Claims Finance Administrator supports the financial management of insurance claims by ensuring accurate processing, recording, and reporting of claim-related financial transactions. The role plays a key part in maintaining robust financial controls across claims payments, reserves, recoveries, and reinsurance, ensuring compliance with internal policies, delegated authorities, and regulatory requirements. Key Responsibilities Claims Financial Processing Process and validate claims payments, including indemnity, fees, and expense payments, in accordance with policy terms and delegated authority limits Ensure accurate posting of claims costs, reserves, and recoveries within claims and finance systems Monitor payment requests to ensure appropriate approvals, coverage checks, and documentation are in place Support the processing of salvage and subrogation recoveries Reserving & Reconciliation Assist in the setup, maintenance, and review of claim reserves in line with reserving guidelines Reconcile claims transactions between claims systems, general ledger, and bordereaux (where applicable) Investigate and resolve discrepancies in claims balances, suspense accounts, and aged items Reinsurance & Third Parties Support reinsurance recoveries, including excess of loss and quota share arrangements Assist with the preparation and review of reinsurance bordereaux and statements of account Liaise with brokers, reinsurers, TPAs, and third-party suppliers to resolve finance-related queries Month-End & Reporting Support month-end and quarter-end close processes, including accruals, journals, and variance analysis Produce regular claims finance reports, such as paid vs reserved analysis, large loss tracking, and aged recoverables Provide financial data to support actuarial, underwriting, and management reporting Controls, Audit & Compliance Ensure claims financial activity complies with internal controls, SOX (where applicable), and regulatory requirements (e.g. FCA / PRA) Assist with internal and external audits by providing supporting documentation and reconciliations Maintain accurate and auditable claims financial records Process Improvement & Administration Maintain high-quality documentation and data within claims management systems Identify opportunities to improve claims finance processes, controls, and reporting Act as a key point of contact for finance-related queries from claims handlers and operational teams Skills & Experience Essential Experience in a claims finance, insurance operations, or financial administration role Strong numerical skills with high attention to detail and accuracy Experience working with claims management systems and financial ledgers Good knowledge of Microsoft Excel, including basic reconciliations and data analysis Ability to work effectively in a regulated and deadline-driven environment Desirable Experience in general insurance, London Market, or commercial insurance Understanding of claims reserving, reinsurance structures, and recoveries Exposure to actuarial or underwriting data and reporting Qualifications AAT qualification or working towards a professional finance qualification (ACCA, CIMA, or equivalent) desirable GCSEs (or equivalent) including Maths and English Personal Attributes Detail-oriented, organised, and methodical Strong communication skills with confidence to challenge and escalate where appropriate Ability to work collaboratively across claims, finance, underwriting, and actuarial teams High standards of integrity and confidentiality Working Arrangements Hybrid or office-based working Flexibility required during month-end, quarter-end, and year-end close processes
Commercial Claims Handler - Wakefield Salary: Up to £40,000 Office-based, with flexibility where needed This role has come about as a growing independent brokerage continues to build out its team following the opening of a new office. The business is still relatively young, expanding quickly, and now at the point where claims handling needs dedicated ownership rather than sitting across brokers and executives. They are looking for an experienced Commercial Claims Handler to take control of the claims process and become the main point of contact for clients during what is often the most important part of the relationship. What You'll Be Walking Into At the moment, claims are handled by brokers and Account Executives alongside their day jobs. This role changes that. You'll be brought in to manage claims end to end, giving clients a smoother, more consistent experience and freeing up the wider team as the business grows. The claims mix is largely commercial, with a strong focus on liability and motor, but you'll also see a variety of other cross class claims depending on the client. You'll liaise directly with insurers, loss adjusters, and clients, keeping everything moving and making sure claims are handled properly and professionally. This is an early hire into a growing business, so the scope of the role will naturally expand over time. There is real opportunity here to shape how claims are handled and to grow with the brokerage as it scales. The role is office based in Wakefield to support collaboration with the wider team, but there is flexibility where needed. The Type of Person This Suits This role will suit someone who: Has experience handling commercial claims across multiple classes Is confident managing liability and motor claims Enjoys being the main point of contact for clients Is organised, proactive, and comfortable dealing with insurers and third parties Wants to join a business at an early stage and grow with it What's On Offer Salary up to £40,000 depending on experience Office based role in Wakefield with flexibility where required Opportunity to take ownership of the claims function A growing brokerage with momentum and ambition The chance to shape a role that will expand as the business grows By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer of our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 13, 2026
Full time
Commercial Claims Handler - Wakefield Salary: Up to £40,000 Office-based, with flexibility where needed This role has come about as a growing independent brokerage continues to build out its team following the opening of a new office. The business is still relatively young, expanding quickly, and now at the point where claims handling needs dedicated ownership rather than sitting across brokers and executives. They are looking for an experienced Commercial Claims Handler to take control of the claims process and become the main point of contact for clients during what is often the most important part of the relationship. What You'll Be Walking Into At the moment, claims are handled by brokers and Account Executives alongside their day jobs. This role changes that. You'll be brought in to manage claims end to end, giving clients a smoother, more consistent experience and freeing up the wider team as the business grows. The claims mix is largely commercial, with a strong focus on liability and motor, but you'll also see a variety of other cross class claims depending on the client. You'll liaise directly with insurers, loss adjusters, and clients, keeping everything moving and making sure claims are handled properly and professionally. This is an early hire into a growing business, so the scope of the role will naturally expand over time. There is real opportunity here to shape how claims are handled and to grow with the brokerage as it scales. The role is office based in Wakefield to support collaboration with the wider team, but there is flexibility where needed. The Type of Person This Suits This role will suit someone who: Has experience handling commercial claims across multiple classes Is confident managing liability and motor claims Enjoys being the main point of contact for clients Is organised, proactive, and comfortable dealing with insurers and third parties Wants to join a business at an early stage and grow with it What's On Offer Salary up to £40,000 depending on experience Office based role in Wakefield with flexibility where required Opportunity to take ownership of the claims function A growing brokerage with momentum and ambition The chance to shape a role that will expand as the business grows By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer of our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
A global insurance company in Scotland is looking for a Claims Adjuster to manage a diverse portfolio of claims. Key responsibilities include negotiating settlements, maintaining relationships with clients and third parties, and ensuring service delivery. Ideal candidates will have prior claims experience and excellent customer service skills. The role offers a competitive salary, comprehensive benefits, and opportunities for professional development within a supportive environment.
Apr 13, 2026
Full time
A global insurance company in Scotland is looking for a Claims Adjuster to manage a diverse portfolio of claims. Key responsibilities include negotiating settlements, maintaining relationships with clients and third parties, and ensuring service delivery. Ideal candidates will have prior claims experience and excellent customer service skills. The role offers a competitive salary, comprehensive benefits, and opportunities for professional development within a supportive environment.
Brook Street Recruitment is delighted to be partnering with our Belfast-based client to recruit an experienced Insurance Claims Handler to join their growing team. This is a fantastic opportunity for a professional with solid experience in Motor Claims who enjoys managing claims efficiently and delivering outstanding client service click apply for full job details
Apr 13, 2026
Full time
Brook Street Recruitment is delighted to be partnering with our Belfast-based client to recruit an experienced Insurance Claims Handler to join their growing team. This is a fantastic opportunity for a professional with solid experience in Motor Claims who enjoys managing claims efficiently and delivering outstanding client service click apply for full job details
A leading insurance company based in Belfast is looking for a Trainee Claims Handler to join their NI Claims department. You'll handle damage claims, ensuring compliance and excellent customer service. No prior experience is required as you will receive full training. Ideal candidates must have 5 GCSEs including Maths and English or equivalent, and customer service experience, making this an excellent opportunity to start your career in claims management while working in a supportive environment.
Apr 13, 2026
Full time
A leading insurance company based in Belfast is looking for a Trainee Claims Handler to join their NI Claims department. You'll handle damage claims, ensuring compliance and excellent customer service. No prior experience is required as you will receive full training. Ideal candidates must have 5 GCSEs including Maths and English or equivalent, and customer service experience, making this an excellent opportunity to start your career in claims management while working in a supportive environment.
Trades Workforce Solutions
Newcastle Upon Tyne, Tyne And Wear
A specialist law firm in the UK is seeking a Claims Handler to manage personal injury claims within their employers' and public liability department. The ideal candidate will have a minimum of 1 year of experience in EL/PL case handling, litigation knowledge, and strong organizational skills. The role involves negotiating with insurers, reviewing files, and preparing cases for trial, ensuring effective communication and client care throughout the process. Competitive salary and hybrid working options available.
Apr 13, 2026
Full time
A specialist law firm in the UK is seeking a Claims Handler to manage personal injury claims within their employers' and public liability department. The ideal candidate will have a minimum of 1 year of experience in EL/PL case handling, litigation knowledge, and strong organizational skills. The role involves negotiating with insurers, reviewing files, and preparing cases for trial, ensuring effective communication and client care throughout the process. Competitive salary and hybrid working options available.
A leading workforce solutions provider is seeking a Casualty Claims Handler in Glasgow to assess, negotiate, and provide exceptional service in managing claims. The role includes handling a portfolio of up to 350 casualties, engaging with clients, and ensuring customer satisfaction. Ideal candidates will have claim handling experience, preferably in casualty claims, and must demonstrate strong communication and customer service skills. Proficiency in Microsoft Office is also required. Attractive salary offered, with a focus on serving clients effectively.
Apr 12, 2026
Full time
A leading workforce solutions provider is seeking a Casualty Claims Handler in Glasgow to assess, negotiate, and provide exceptional service in managing claims. The role includes handling a portfolio of up to 350 casualties, engaging with clients, and ensuring customer satisfaction. Ideal candidates will have claim handling experience, preferably in casualty claims, and must demonstrate strong communication and customer service skills. Proficiency in Microsoft Office is also required. Attractive salary offered, with a focus on serving clients effectively.
A leading claims solutions provider in Chelmsford seeks a Senior Claims Handler to manage casualty claims. You will deliver exceptional service, advising clients throughout the claims process, and ensure satisfaction during stressful times. Ideal candidates should have experience in the London Market, strong communication skills, and a commitment to professional development. Join a supportive team that values your growth while upholding the highest industry standards.
Apr 12, 2026
Full time
A leading claims solutions provider in Chelmsford seeks a Senior Claims Handler to manage casualty claims. You will deliver exceptional service, advising clients throughout the claims process, and ensure satisfaction during stressful times. Ideal candidates should have experience in the London Market, strong communication skills, and a commitment to professional development. Join a supportive team that values your growth while upholding the highest industry standards.
A leading law firm in Bristol seeks a Claims Handler/Paralegal to manage diverse Legal Indemnity claims. The role involves developing knowledge in property law and insurance as well as assessing claims worth up to £25k. Ideal candidates will have a graduate caliber, prior experience as a claims paralegal, and excellent communication skills. This position promises a dynamic work environment where client relationships are paramount and offers opportunities for professional growth.
Apr 12, 2026
Full time
A leading law firm in Bristol seeks a Claims Handler/Paralegal to manage diverse Legal Indemnity claims. The role involves developing knowledge in property law and insurance as well as assessing claims worth up to £25k. Ideal candidates will have a graduate caliber, prior experience as a claims paralegal, and excellent communication skills. This position promises a dynamic work environment where client relationships are paramount and offers opportunities for professional growth.
