40 jobs found

Introduction At Pen, we dont just underwrite risk, we unlock possibility. Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape click apply for full job details

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details

Customer Service Executive / Claims Handler Location: Christchurch (Hybrid working after probation) Salary :£26,200 starting salary - rising to £30300 within 12-24 months Hours : Full-time Permanent Start dates: 16th March 2026 Dynamite Recruitment is recruiting on behalf of a large, well-established company based in Christchurch who are expanding their Claims and Customer Service team. This role is ideal for candidates with customer service, call centre, retail, hospitality, or contact centre experience who are looking for a stable role with progression and long-term development. Key responsibilities As a Customer Service Executive / Claims Handler, you will: Handle inbound calls and written correspondence relating to insurance claims Manage claims from first contact through to completion Assess claims in line with policy terms and conditions Pay valid claims accurately and without delay Clearly explain outcomes to customers when claims are not covered Identify and escalate potentially fraudulent activity Liaise with third parties to resolve queries and recover costs Carry out calculations, including exchange rates, to ensure accurate payments Maintain accurate records on internal claims management systems Provide a calm, supportive, and professional service to customers Working hours Monday to Friday: 8:00am - 6:15pm (rota basis) Saturday: 8:00am - 4:30pm (1 in 6 Saturdays) Hybrid working available after training and probation Skills and experience required Previous experience in a customer service role (retail, hospitality, call centre, contact centre, or similar) Strong verbal and written communication skills Ability to work under pressure and manage multiple tasks High attention to detail and accuracy Confident using computer systems Good numeracy skills Ability to remain calm and professional on high-volume calls Empathy and a customer-focused approach Salary and benefits £26,200 starting salary Salary increases up to £33,000 within 12-24 months Free on-site parking Hybrid working after probation Free Health Cash Plan (dental, prescriptions, and more) Free annual travel insurance (subject to criteria) Discounts on insurance products On-site gym and social facilities Ongoing training and career progression Pus many more ! How to apply If you are looking for a Customer Service job in Christchurch with hybrid working, progression, and strong benefits, please apply now with your CV. Early applications are encouraged due to high interest.

Motor Claims Intervention Handler Salary: 24,500 - 26,500 + bonus (up to 15%) Hours: Monday-Saturday (flexible between 8:00am-8:00pm) 37.5 hours per week Rota Location: Birmingham Business Park (B37) - Office Based MPJ Recruitment are working with a fast-growing, entrepreneurial motor insurance business specialising in Intervention, Hire and Repair . Led by a highly experienced leadership team with over 40 years' industry expertise , the business continues to expand and is now seeking Motor Claims Intervention Handlers to join its Birmingham-based team. This role is ideal for customer-focused professionals who enjoy working in a fast-paced environment and want to make a real impact on claims outcomes. The Role You will be responsible for: Making outbound calls to third parties to secure successful interventions and achieve commercial objectives. Establishing third-party needs to control costs and minimise claims spend. Managing follow-ups and supporting the end-to-end claims process. Identifying potential fraud, exaggeration, and indemnity risks. Reviewing processes, highlighting leakage, and suggesting improvements. Handling technical queries, escalations, and liability referrals. Sharing best practice and supporting team performance. About You You are: Passionate about delivering a positive third-party claims journey. Tenacious, motivated, and results-driven. A strong problem solver who adapts well to change. A collaborative team player who enjoys sharing knowledge. Click APPLY to learn more about this opportunity.

Technical Claims Handler Are you an experienced Technical Claims Handler with an indemnity background looking for a new position within a legal firm? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Technical Claims Handler in Bristol City Centre. Benefits and Package for a Technical Claims Handler: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Technical Claims Handler: Handling complex technical claims cases Acting as a subject matter expert across the business Providing technical and legislative claims expertise and knowledge Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors Developing and managing relationships with claims partners, updating existing processes, and creating new ones Key Skills and Experience of a Technical Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Claims Handler £25,000 £26,000 per annum Office Based Monday Friday full time Looking for a claims role where you re valued, supported, and not just another number? If you re an experienced Insurance Claims Handler who enjoys managing claims from start to finish and delivering outstanding service, this is an opportunity to join a growing specialist brokerage where your expertise genuinely makes an impact. This is more than just a job it s a chance to be part of a business with ambitious growth plans, a supportive culture, and clear progression opportunities. The Role As a Claims Handler , you ll manage claims from First Notification of Loss (FNOL) through to settlement, ensuring a smooth, professional journey for clients at every stage. Key Responsibilities Handle insurance claims from FNOL through to settlement Liaise with insurers, loss adjusters and clients Provide exceptional service to commercial policyholders Negotiate settlements and drive timely resolutions Maintain accurate records and claims documentation Work collaboratively within a fast-paced brokerage environment About You Previous experience as a Claims Handler within an insurance brokerage or insurer Strong understanding of the end-to-end claims process Excellent communication and negotiation skills Highly organised with strong attention to detail Confident working in a busy, office-based role What s On Offer £25,000 £26,000 salary 25 days holiday + bank holidays Your birthday off Additional company benefits Monday to Friday working hours no weekends Genuine career progression opportunities Supportive, growing specialist brokerage If you re looking for stability, growth, and a role where your contribution is recognised, apply today. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

RTA Litigated Recovery Handler / Litigation Executive UK - Hybrid working available (role dependent) An exciting opportunity has arisen for an experienced RTA Litigated Recovery Handler / Litigation Executive to join a well-established and growing organisation. This role involves managing a high-volume caseload of litigated recovery matters, delivering robust and high-quality claims handling with a strong commercial focus on maximising recoveries within agreed timescales. You will play a key part in supporting team performance and contributing to the overall success of the business. The Role You will take ownership of your own caseload, progressing matters efficiently while providing an excellent standard of service to clients and stakeholders. Key responsibilities include: Managing a high-volume caseload of litigated RTA recovery files in line with internal procedures and best practice Ensuring the case management system is fully updated and accurately maintained at all times Using all appropriate communication methods to progress cases proactively Providing professional, timely and practical advice to clients, with regular contact and expectation management Taking a commercial and pragmatic approach to negotiations and settlement Supporting the team to achieve and exceed targets (including recoveries and lifecycles) without compromising quality Liaising effectively with sources, experts, insurers and third parties Thriving in a target-driven environment Undertaking any other reasonable tasks required by the business Experience & Knowledge Previous experience in a customer-facing or stakeholder-focused role Experience managing your own caseload of RTA litigated recovery or ULR claims, or hands-on experience supporting such matters Knowledge of liability issues, including the Road Traffic Act and Article 75 Strong negotiation and communication skills Confident working with a case management system and MS Office Excellent organisation and attention to detail A strong commitment to delivering a high-quality service What's on Offer 25 days' annual leave plus bank holidays (or day in lieu) Hybrid working model (role dependent) 2 paid volunteering days per year Matched charity giving up to £250 Health cash plan (including dental, physio and optical) Digital wellbeing tools, fitness content and health assessments Discounts and cashback on shopping and travel Life assurance (4x salary) Pension scheme Funded professional and role-related training Wellbeing support network Regular funded social events Dress for your day policy If you're an experienced RTA recovery professional looking to take the next step in a supportive, high-performing environment, I'd love to hear from you. If interested please send an updated CV to (url removed) or call Chris on (phone number removed)

The overall purpose of this role is to provide support for the team and to ensure the smooth and efficient running of the administrative aspects of the team s caseload, ensuring a high level of quality and accuracy at all times. Key Responsibilities: Set up new matter files in hard copy and on the file management system, including policy documements and diarising of file reviews. Handle all basic procedural checks and actions on new files and ensure that files are distributed to Claims Handlers. Conduct conflict searches on new files internally. Chase up information relating to the case as required. Assist claims handlers and supervisors with their daily To Do List. Assume responsibility for basic financial administration and transactions relating to the case eg requesting payments, dealing with accounts queries, office debits. Maintain accurate management and client information on an ongoing basis, in line with client protocols. Generate monthly reporting on cases for client review, using Excel and renewal reports as requested. Conduct billing administration, with input from case managers as required. Conduct post completion administration, including the archiving of closed files. Undertake basic clerical tasks on behalf of the team eg electronic filing, updating records and photocopying. Technical Skills & Experience: Educated to GCSE level or equivalent with minimum C grade passes in Maths and English. Previous experience in an administrative role is essential. Ideally, this would be within a professional services environment. IT literate with a good working knowledge of Word and Excel. Knowledge/previous experience of database systems would be an advantage. Good keyboard skills are also essential. Personal Skills: Quality and customer service oriented with a concern for accuracy and an eye for detail. Enthusiastic and flexible. Willing to contribute and support others as part of a team effort. Able to work to deadlines and prioritise own workload effectively. Able to progress tasks using own initiative, seeking guidance and input from others where appropriate. Confident oral and written communication skills.

Insurance Manager Contract Type: Interim/Contract Day Rate: £350 £450 Hybrid working will consider remote with 2 days in the office a month We are looking for an experienced Insurance Manager to lead our Insurance Services team on an interim basis. This is a key role, responsible for managing the full insurance lifecycle including underwriting, claims handling, and risk management for internal departments and partner organisations. Key Responsibilities: Manage a variety of insurance claims including liability, motor, personal accident, and school contents. Arrange and maintain cost-effective insurance cover across. Lead a team of claims handlers and oversee day-to-day operations within the Insurance Section. Provide expert advice on legal liability, indemnity, and risk mitigation strategies. Liaise with external insurers, solicitors, and adjusters to resolve claims efficiently. Attend court hearings and support witnesses where necessary. Ensure all procedures align with internal policies and legal obligations. Requirements: Strong knowledge of insurance principles and local government operations. Demonstrable experience in managing insurance claims, underwriting, and risk processes. Effective leadership and team management skills. Excellent communication and interpersonal abilities. Strong organisational skills with the ability to work under pressure. Proficiency in Microsoft Word, Excel, and electronic claims handling systems. Working With: Internal stakeholders: Councillors, Directors, Service Managers External contacts: Barristers, Solicitors, Loss Adjusters, Insurers This is a fantastic opportunity to make a direct impact in a dynamic local authority committed to transparency, inclusion, and continuous improvement. You will play a key role in shaping insurance practices and supporting critical services city-wide. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Claims Handlers Salary: 27,000 - 34,000 DOE + annual bonus and fantastic Benefits package Location: Newcastle - Hybrid/flexible working Working hours: 35 hours per week. Shift hours are Monday to Friday 09:00-17:00. Start date - April 2026 Opportunity We're currently recruiting for a Claims Handler Customer Settlement and Third Party Settlement. If you have experience in Motor Insurance or financial services background we would love to hear from you. You'll support our Customers through their insurance claims journey from notification to settlement. In this busy and varied role, you'll provide an excellent customer experience for our customers via different communication channels such as telephone and email. Using a variety of online tools and portals you will agree a fair settlement for their vehicle and maximise salvage returns. We need you to have: You'll love working with customers, be customer focused and passionate about finding the best outcome for our policyholders. Experience of working in insurance services would be beneficial, however if you come from strong financial services background dealing with customers we would love to speak to you. Resolution focused and resilient. Excellent verbal and written communication skills. Ability to make robust decisions based on the information presented. Self-motivated and able to manage your time effectively with case loads. Strong PC skills and ability to use new software. What's in it for you? Prepare for your retirement with our colleague pension scheme. Virtual GP Service for you and your family 365 days a year. Performance related annual bonus. Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more and sell more Embrace the benefits with lots of discounts Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave. A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want. Take part in our Buy as you Earn and Save as your Earn share schemes. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Motor Claims Handler - Newcastle Full-Time Permanent Monday to Friday Salary: 27,000 - 34,000 DOE We're looking for an experienced and detail focused Motor Claims Handler to join our team in Newcastle. This is a great opportunity for someone who enjoys problem solving, supporting customers and managing claims from start to finish. Key Responsibilities Handle motor claims from first notification to settlement. Review, assess and process claims in line with company procedures. Investigate liability, evaluate losses and negotiate settlements. Manage customer enquiries by phone and email, including more complex cases. Keep accurate records and update information in claims systems. Work with loss adjusters, subject matter experts and internal teams when needed. Learn and develop technical skills through training and coaching. Suggest ideas to improve processes within the team. Follow company policies, compliance standards and regulatory requirements. Find effective solutions to routine enquiries using set processes and guidelines. About You Experience in motor claims handling (preferred). Strong communication and negotiation skills. Excellent attention to detail and accuracy. Confident working under pressure and managing a busy workload. Customer focused with a proactive, positive approach. Comfortable learning new systems and procedures. What's on Offer 27,000 - 34,000 depending on experience Permanent, full time role Monday to Friday - no weekends Supportive team environment Opportunities for growth and development Interested? Apply now or get in touch for more details! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Motor Claims Handler - Newcastle Full-Time Permanent Monday to Friday Salary: 27,000 - 34,000 DOE We're looking for an experienced and detail focused Motor Claims Handler to join our team in Newcastle. This is a great opportunity for someone who enjoys problem solving, supporting customers and managing claims from start to finish. Key Responsibilities Handle motor claims from first notification to settlement. Review, assess and process claims in line with company procedures. Investigate liability, evaluate losses and negotiate settlements. Manage customer enquiries by phone and email, including more complex cases. Keep accurate records and update information in claims systems. Work with loss adjusters, subject matter experts and internal teams when needed. Learn and develop technical skills through training and coaching. Suggest ideas to improve processes within the team. Follow company policies, compliance standards and regulatory requirements. Find effective solutions to routine enquiries using set processes and guidelines. About You Experience in motor claims handling (preferred). Strong communication and negotiation skills. Excellent attention to detail and accuracy. Confident working under pressure and managing a busy workload. Customer focused with a proactive, positive approach. Comfortable learning new systems and procedures. What's on Offer 27,000 - 34,000 depending on experience Permanent, full time role Monday to Friday - no weekends Supportive team environment Opportunities for growth and development Interested? Apply now or get in touch for more details! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Services / Claims Handler (Travel Insurance) Cardiff - 2-3 days a week onsite Salary starting from 23,920 pa + benefits CPS Group are working with a well established insurance organisation based in the heart of Cardiff. Due to continued growth, they are looking to hire a Claims Handler to join their Travel Insurance Claims Team. The role doesn't require any previous experience, full training is given and there is excellent scope for long term career development. In this role you will focus primarily on email-based claims handling, with some phone interaction from time to time. You'd be managing your own caseload, handling travel insurance claims from start to finish, assessing validity, identifying potential fraud indicators, negotiating settlements, and ultimately ensuring customers receive a smooth and fair claims experience. Hours are Mon to Fri. 9am - 5.30pm (37.5 hours per week) with 2-3 days per week required in the Central Cardiff office. Some duties you will be carrying out: Provide high level of customer services throughout the claims process Assess liability and indemnity on the claim Identify and refer fraud indicators Negotiate settlement of claims Experience / Skill: Organised with strong attention to detail High level of communication skills both written and verbal Benefits include annual salary reviews, 25 days holiday (Plus 8 days bank holiday), Flexible working from home arrangements and equipment. Contact Zach Bennett - CPS Group UK By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>

Service Care Solutions is working with a Tier 1 Legal 500 company , based in Bristol , which is looking for an experienced Employment Solicitor to join their team. The work is intellectually challenging and rewarding, and the team places a strong emphasis on mutual support, knowledge-sharing and high-quality client service. Role: Employment Solicitor Location: Bristol Office - Legal 500 Firm (Hybrid / Remote Options) Salary: 40,000+ Key Responsibilities: Run a case load of Employment Tribunal claims, including drafting pleadings, drafting witness statements, negotiating settlements and advising on settlement agreements, and instructing counsel or advocates as necessary. Support the employment team with non-contentious work. Potential scope to supervise junior case handlers, depending on experience. Essential skills and competencies: A qualified Solicitor, Barrister or FCILEx (in England and Wales) with 3+ years of PQE in Employment law. A genuine passion for employment law and delivering pragmatic solutions. Prior experience of non-contentious employment work. Benefits: Competitive salary. Health cash plan & gym/lifestyle benefits Clear career progression. Hybrid working. If this Employment Solicitor role sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on (phone number removed), or email (url removed). We also welcome referrals for this position, where a successful recommendation would be worth 250.

Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: 28,646 to 32,702 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm What you will be doing: As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team. You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios). You will support the competency development of your colleagues, through coaching/training You will be the Indemnity/Liability/MIB SME for your Team You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend. You will assist your Team Leader, deputizing in their absence when required. You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity. Support TL with handler QA/feedback What we're looking for: A positive "can do attitude" A desire to improve current processes and strategies Excellent communication skills Ability to react to changing/competing priorities PD LV3 Competency or working towards Liability LV3 Competency or working towards Indemnity LV3 Competency or working towards Excellent working knowledge of Third Party Claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Part Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role.

Ready to make an Third Party Property Damage team as a Claims Advisor and be at the heart of resolving complex cases, supporting customers, and driving positive outcomes every day. The core training lasts for the first 8 weeks of your role and is completed virtually. The starting salary is £27,750 plus benefits. Location: Our vibrant Leicester office is conveniently located in the city centre, just a short walk from the train station and easily accessible via major road routes. Your Role: As a Third-Party Property Damage Claims Handler, you'll play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims. You'll utilize your expertise in liability assessments and negotiations to ensure fair and accurate settlements while maintaining excellent customer service. skills- Clear and confident phone manner, ability to Problem solving skills-Ability to assess claims and resolve issues efficiently Organisation skills- Keeping claims up to date and managing workload efficiently. Negotiation Skills- Resolve disputes and achieve settlements effectively. Empathy & Active Listening Skills-Handle sensitive conversations with customers who may be distressed. Collaborate with internal teams to gather insights and share knowledge for continuous improvement. Ability to overcome customer objections and drive a positive resolution through excellent communication skills (questioning and listening) Computer Skills: You will confidently use computer systems to record, track and manage liability cases with accuracy and efficiency What we offer: Join us and you'll find a different way of doing things. We call it the 4Cs. So, we focus on getting it right for our colleagues, customers, company and community. Benefits you'll receive:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.

Ready to make an Third Party Property Damage team as a Claims Advisor and be at the heart of resolving complex cases, supporting customers, and driving positive outcomes every day. The core training lasts for the first 4 weeks of your role and is completed virtually. The starting salary is £27,750 plus benefits. Location: Ourfantastic Bexhill office, which is next to the seafront, and only a short walk from Collington station. Your Role: As a Third-Party Property Damage Claims Handler, you'll play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims. You'll utilize your expertise in liability assessments and negotiations to ensure fair and accurate settlements while maintaining excellent customer service. skills- Clear and confident phone manner, ability to Problem solving skills-Ability to assess claims and resolve issues efficiently Organisation skills- Keeping claims up to date and managing workload efficiently. Negotiation Skills- Resolve disputes and achieve settlements effectively. Empathy & Active Listening Skills-Handle sensitive conversations with customers who may be distressed. Collaborate with internal teams to gather insights and share knowledge for continuous improvement. Ability to overcome customer objections and drive a positive resolution through excellent communication skills (questioning and listening) Computer Skills: You will confidently use computer systems to record, track and manage liability cases with accuracy and efficiency What we offer: Benefits you'll receive:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.