Job Description
The Parliamentary and Health Service Ombudsman is building a new HR team to address the needs of today and ensure the business is fit for the future. There is much to be part of, from developing our new people strategy, to helping us establish working in a new hybrid environment, to implementing our new HR system and more.
About us:
We currently have around 450 employees based at our two sites in Manchester and London with ambitious plans to grow to deliver our new corporate strategy. Our vision is to be an exemplary public services ombudsman by providing an independent, impartial and fair complaints resolution service, while using our casework to help raise standards and improve public services.
We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or has given a poor service and not put things right. If we decide that the organisation has got things wrong, we may make recommendations for it to put them right. This can include explanations, apologies and recommendations for the service to learn and improve.
Our work is central to helping public services recover from the impact of COVID-19.
Our values of independence, fairness, transparency and excellence resonate through everything that we do.
Senior HR Business Partner Role
We are currently recruiting for a Senior Human Resources Business Partner within our Corporate services team based in our Manchester office.
You will report directly into the Assistant Director of Human Resources and lead a team of six.
The role is responsible for the leadership of the Operational HR team to deliver a strategic, customer-focussed, exemplary HR services which supports the needs of the organisation. This involves contributing to the development of the People Strategy and deputising for the Assistant Director of HR as required.
As the Senior HR Business Partner you will lead the HR Business Partners to operate as strategic advisors to the business, and support the HR Shared Service Team Leader and Talent Acquisition Manager to implement key workforce management initiatives. You will work closely with a range of stakeholders from trade union colleagues and ED&I specialists to deliver this agenda.
You will have a track record of leading operational HR teams and partnering with senior management in a generalist HR role. You will have demonstrable experience in working through change and transformation, as well as up-to-date technical knowledge in the key areas of Employment Law, Employee Relations, Resourcing and Talent Management, Learning & Development, Reward, Performance Management and Organisation Development. Strong verbal and written communication skills alongside the ability to persuade and influence senior stakeholders are essential to delivering this role.
At PHSO our motto is "live well, work well". We offer a generous range of benefits including access to the Civil Service Pension Scheme, a highly competitive holiday scheme, flexi-time and hybrid working. Alongside this there's also a range of CPD, wellbeing and employee assistance programmes that are geared to support development and growth.
The PHSO is committed to equality, diversity and inclusion in employment and welcome applications from all members of the community.
For further information, please speak to our recruitment partners at Hays Specialist Recruitment, Laura Jolley and Laura Kiely or Simon Winspear . Please note that Laura Jolley does not work Mondays
