Job Description
Your World Healthcare is a leading specialist healthcare recruitment agency, placing a range of healthcare professionals into Non-Clinical and Clinical positions Nationwide. Our healthcare client based in Chelsea, SW London, is currently hiring for an experienced Medical Receptionist with knowledge of Systm One to join their team on a temporary ongoing basis.
Job title: Medical Receptionist
Knowledge Required: Systm One (ESSENTIAL)
Sector: Healthcare
Location: Chelsea, SW London
Home Working Options: No, position is based on-site
Job type: Temporary
Duration: Expected to be on a temporary ongoing basis
Hourly Pay Rates: £10.00 - £10.50 PAYE Inclusive of holiday pay or £11 - £11.50 per hour umbrella (Depending on skills and experience)
Start: ASAP
Working days and hours: Monday to Fridays, 7.5 hours per day (between the hours of 7:45am - 7:30pm)
Please note: Exact working hours are TBC, however, you will must able to work 7.5 hours per day, Monday to Fridays (5 out of 7 days per week).
Job description:
- Provide general reception support, acting as main point of contact
- Liaise regularly with patients, general members of public, healthcare professionals and colleagues i.e., non-clinical and clinical staff (where required)
- Deal with telephone, face to face and email enquiries from patients, colleagues, and external organisations using excellent customer service skills and a friendly and flexible approach
- Book, reschedule and cancel appointments where necessary via Systm One
- Check patients into appointments via Systm One
- Provide advice and guidance to patients, assisting with general queries using excellent customer service skills
- Use Systm One daily to input, update and amend patient information as required
- Plan, organise and priories own workload, in conjunction with colleagues as necessary
- Carry out patient registrations if required
- Undertake delegated tasks from Team Leaders or Management as required
- Use excellent customer service skills to deal with queries both internal and externally, ensuring they are dealt with in the most appropriate manner
Person specification/key skills:
- Experienced Medical Administrator/Medical Receptionist/similar
- Working knowledge of Systm One (Essential)
- Experience providing general reception support, acting as main point of contact (desirable)
- Competent use of MS Office Applications i.e., Word, Excel, and Outlook
- Great communication and interpersonal skills requiring tact and attention to detail
- Attention to detail
- NHS Smart Card (Desirable)
- Experience working well independently, as well as collaboratively
- Committed and punctual - able to work 7.5 hours per day, between the hours of 7:45am - 7:30pm, Monday to Fridays (5 out of 7 days per week)
Requirements:
To commence employment as a Medical Receptionist via Your World Healthcare, if successful; you must be fully registered and compliant via Your World Healthcare in the first instance. To become compliant, you will need to:
- Complete full work registration via Your World Healthcare (prior to commencing employment)
- Apply for a valid in date DBS if you not yet hold a current enhanced DBS certificate (issued within the last 12 months) or a on the update service OR an enhanced DBS dated within the last 12 months (this can be applied for as part of your application via Your World Healthcare)
- Provide a minimum of 2x professional employment/educational references covering the last 18 months.
If you meet all the above requirements, are happy to work the days and hours specified above on-site in Chelsea, SW London, and can commit to a temporary ongoing assignment, then please do click apply now
