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hr manager human resources
Guidant Global
Senior Case Adviser
Guidant Global
The overall responsibilities of the service/function are: The HR case management teams are responsible for providing professional HR advice and expertise to managers and schools to resolve employee relations issues using a proactive approach, interpreting employment law and internal policies, procedures and guidance to the best advantage of the council and/or school, with the aim of reducing timescales for the decision making of case resolution. Job Purpose In addition to the responsibilities described in the role profile, specific duties include: To provide professional HR advice on complex employee relations matters to managers. This requires significant knowledge of employment law and skills to apply council HR policies appropriately to employee relation cases. To have a professional presence with senior managers/headteachers to be able to persuade action to ensure employee matters are managed appropriately. To be able to provide flexibility and innovation to resolve matters whilst remaining within legal boundaries and to outline the options and associated risks. e.g. settlement agreements To have substantial safeguarding knowledge and attend safeguarding multi agency meetings as the HR lead for the council To provide HR professional advice for Employment tribunal cases and may attend as a witness When directed by the HR Operations Manager, liaise with the legal team over complex and contentious issues where advice is required from employment law experts. Work with the legal team to find a suitable solution, in order to mitigate risks to the organisation. Mentor and provide support and guidance to the Case Advisers when dealing with more complex casework. In conjunction with a member of the strategic delivery team, design and present briefings to a range of staff to include managers/headteachers on new or changed HR policies, this will include governors briefings. Knowledgeable and confident to be able to respond to queries and questions to ensure understanding by the audience Build effective working relationships with managers / head teachers to ensure HR advice is followed and complex issues are dealt with promptly. To provide HR support to heads of service /headteachers during large scale service restructures, and TUPE academy conversions. This will include consultation with the recognised unions; attendance at appropriate consultations when necessary ensure proper implementation of the procedures including redeployment opportunities from across the council for displaced staff. To embrace and deliver new HR initiatives, e.g. job families, and be a point of knowledge for managers on their application. Advise on transfer of undertakings, protection of employment (TUPE issues, restructures academy transfers and provide support to managers on cases and liaising with managers To have a detailed knowledge of the various sets of different terms and conditions such as Teachers, Soulbury, NJC and JNC to be able to answer queries from managers. Attend employment law workshops and maintain continuous professional development to keep abreast of employment law changes. Provide advice to the HR and Payroll Administration team to resolve complex pay related issues. Consult and liaise with the recognised Trade Unions, professional associations and associated bodies to inform them of employee relations matters. Network with HR professionals in other organisations, local authorities and through forums. Person Specification In addition to the qualifications, knowledge, and skills required for roles at this level, this role requires: Essential CIPD Level 5 intermediate certificate in Human Resources and / or working towards CIPD Level 7 advanced diploma in Human Resources. Extensive experience dealing with a diverse workforce, or able to demonstrate the skills and experience required to perform at this level Detailed knowledge of employment law Knowledge of local government employment practices Experience of working in a unionised environment Good communication skills Well developed organisational skills Ability to influence and persuade Ability to build and maintain key working relationships Ability to work at pace and in a pressurised environment Sound IT Skills Desirable CIPD Level 7 advanced diploma in Human Resources. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 06, 2026
Contractor
The overall responsibilities of the service/function are: The HR case management teams are responsible for providing professional HR advice and expertise to managers and schools to resolve employee relations issues using a proactive approach, interpreting employment law and internal policies, procedures and guidance to the best advantage of the council and/or school, with the aim of reducing timescales for the decision making of case resolution. Job Purpose In addition to the responsibilities described in the role profile, specific duties include: To provide professional HR advice on complex employee relations matters to managers. This requires significant knowledge of employment law and skills to apply council HR policies appropriately to employee relation cases. To have a professional presence with senior managers/headteachers to be able to persuade action to ensure employee matters are managed appropriately. To be able to provide flexibility and innovation to resolve matters whilst remaining within legal boundaries and to outline the options and associated risks. e.g. settlement agreements To have substantial safeguarding knowledge and attend safeguarding multi agency meetings as the HR lead for the council To provide HR professional advice for Employment tribunal cases and may attend as a witness When directed by the HR Operations Manager, liaise with the legal team over complex and contentious issues where advice is required from employment law experts. Work with the legal team to find a suitable solution, in order to mitigate risks to the organisation. Mentor and provide support and guidance to the Case Advisers when dealing with more complex casework. In conjunction with a member of the strategic delivery team, design and present briefings to a range of staff to include managers/headteachers on new or changed HR policies, this will include governors briefings. Knowledgeable and confident to be able to respond to queries and questions to ensure understanding by the audience Build effective working relationships with managers / head teachers to ensure HR advice is followed and complex issues are dealt with promptly. To provide HR support to heads of service /headteachers during large scale service restructures, and TUPE academy conversions. This will include consultation with the recognised unions; attendance at appropriate consultations when necessary ensure proper implementation of the procedures including redeployment opportunities from across the council for displaced staff. To embrace and deliver new HR initiatives, e.g. job families, and be a point of knowledge for managers on their application. Advise on transfer of undertakings, protection of employment (TUPE issues, restructures academy transfers and provide support to managers on cases and liaising with managers To have a detailed knowledge of the various sets of different terms and conditions such as Teachers, Soulbury, NJC and JNC to be able to answer queries from managers. Attend employment law workshops and maintain continuous professional development to keep abreast of employment law changes. Provide advice to the HR and Payroll Administration team to resolve complex pay related issues. Consult and liaise with the recognised Trade Unions, professional associations and associated bodies to inform them of employee relations matters. Network with HR professionals in other organisations, local authorities and through forums. Person Specification In addition to the qualifications, knowledge, and skills required for roles at this level, this role requires: Essential CIPD Level 5 intermediate certificate in Human Resources and / or working towards CIPD Level 7 advanced diploma in Human Resources. Extensive experience dealing with a diverse workforce, or able to demonstrate the skills and experience required to perform at this level Detailed knowledge of employment law Knowledge of local government employment practices Experience of working in a unionised environment Good communication skills Well developed organisational skills Ability to influence and persuade Ability to build and maintain key working relationships Ability to work at pace and in a pressurised environment Sound IT Skills Desirable CIPD Level 7 advanced diploma in Human Resources. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Human Resources - HR Advisor, International - Based in London
Teachers Insurance and Annuity Association of America
Nuveen is the investment management arm of TIAA. It is one of the largest global asset managers with specialist knowledge across a wide array of asset classes, including fixed income, equities and alternatives. Nuveen is driven not only by the independent investment processes across the firm, but also the insights, risk management, analytics and other tools and resources a truly world class platform provides. As a global asset manager, our mission is to work in partnership with our clients to create outcome focused solutions to help them secure their financial future. Overview of the Team Nuveen International comprises of 20 plus countries across Europe, Asia Pacific and Latin America. The HR advisory team consists of 3 HR Advisors supporting different client groups and working closely with the relevant HR Business Partners. Reporting to the HRBP, the HR advisors are at the centre of the wider HR function and therefore have day to day interaction with the HR centres of excellence. The HR advisors ensure the smooth day to day running of HR operations and provide generalist HR advice to employees and managers face to face or via the global case management tool AskHR. The HR advisors will also be expected to support/lead on some HR projects where required as well as work with the HR Business Partners on ER matters. Key responsibilities will include: HR Support / Administrative duties Answering complex queries from employees (with the HR Shared Services team in India acting as the first point of contact) via the AskHR case management portal New joiner onboarding supporting the on boarding of new employees during their first 90 days Working with managers on any probation extensions or probation failures following notification from the tier 1 India HR shared services team Maintaining accurate HR records in Workday and ensuring HR advisory files including employee files are GDPR compliant Answering queries from the HR inbox / Ask HR in a timely manner Working with the recruiting team in providing information relevant for the payroll as well ensuring information supplied by the HR advisory team is accurate Liaising with other departments on staff information Changes to Terms and Conditions administration, i.e. preparing letters when applicable, maintaining data on Workday Managing visa notifications, ensuring that visas due to expire are flagged and appropriate action taken Leaver administration, including exit interviews, maintaining data on the system Administration management around temps and contractors to ensure that relevant approvals are in place and systems are up to date Liaising regularly with Office Managers internationally ensuring local processes are operating efficiently Global Reporting e.g. Headcount Reports as well any ad hoc reporting and data analytics, preparation of board packs and ad hoc presentations Supporting the implementation of new policies and procedures Ongoing review of processes and practices to maximise opportunities and look for solutions to ensure operational efficiency, automation and elimination of manual repeatable tasks Ad hoc Participating in projects where required Making amendments to HR advisory process where identified Supporting HR Business Partners on employee relations cases where required Technical Skills & Qualifications Required MS Office skills; including strong excel skills Strong academic background Excellent attention to detail Workday knowledge/experience preferable Competencies and experience required Ability to work in a team environment to tight and specific deadlines, but able to work independently Detail orientated and highly organised HR experience required preferably within the financial services sector Experience of providing HR operational or advisory support (providing support to international employees desirable but not essential) SMCR experience desirable but not essential Confidence and desire to take responsibility for deliverables Excellent communication and interpersonal skills Desire to learn, develop and add value Adaptability and commercial awareness Ability to use own initiative to identify problems and deliver solutions to meet deadlines Educational Requirements University (Degree) Preferred. Nondiscrimination & Equal Opportunity Employment TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.
Apr 06, 2026
Full time
Nuveen is the investment management arm of TIAA. It is one of the largest global asset managers with specialist knowledge across a wide array of asset classes, including fixed income, equities and alternatives. Nuveen is driven not only by the independent investment processes across the firm, but also the insights, risk management, analytics and other tools and resources a truly world class platform provides. As a global asset manager, our mission is to work in partnership with our clients to create outcome focused solutions to help them secure their financial future. Overview of the Team Nuveen International comprises of 20 plus countries across Europe, Asia Pacific and Latin America. The HR advisory team consists of 3 HR Advisors supporting different client groups and working closely with the relevant HR Business Partners. Reporting to the HRBP, the HR advisors are at the centre of the wider HR function and therefore have day to day interaction with the HR centres of excellence. The HR advisors ensure the smooth day to day running of HR operations and provide generalist HR advice to employees and managers face to face or via the global case management tool AskHR. The HR advisors will also be expected to support/lead on some HR projects where required as well as work with the HR Business Partners on ER matters. Key responsibilities will include: HR Support / Administrative duties Answering complex queries from employees (with the HR Shared Services team in India acting as the first point of contact) via the AskHR case management portal New joiner onboarding supporting the on boarding of new employees during their first 90 days Working with managers on any probation extensions or probation failures following notification from the tier 1 India HR shared services team Maintaining accurate HR records in Workday and ensuring HR advisory files including employee files are GDPR compliant Answering queries from the HR inbox / Ask HR in a timely manner Working with the recruiting team in providing information relevant for the payroll as well ensuring information supplied by the HR advisory team is accurate Liaising with other departments on staff information Changes to Terms and Conditions administration, i.e. preparing letters when applicable, maintaining data on Workday Managing visa notifications, ensuring that visas due to expire are flagged and appropriate action taken Leaver administration, including exit interviews, maintaining data on the system Administration management around temps and contractors to ensure that relevant approvals are in place and systems are up to date Liaising regularly with Office Managers internationally ensuring local processes are operating efficiently Global Reporting e.g. Headcount Reports as well any ad hoc reporting and data analytics, preparation of board packs and ad hoc presentations Supporting the implementation of new policies and procedures Ongoing review of processes and practices to maximise opportunities and look for solutions to ensure operational efficiency, automation and elimination of manual repeatable tasks Ad hoc Participating in projects where required Making amendments to HR advisory process where identified Supporting HR Business Partners on employee relations cases where required Technical Skills & Qualifications Required MS Office skills; including strong excel skills Strong academic background Excellent attention to detail Workday knowledge/experience preferable Competencies and experience required Ability to work in a team environment to tight and specific deadlines, but able to work independently Detail orientated and highly organised HR experience required preferably within the financial services sector Experience of providing HR operational or advisory support (providing support to international employees desirable but not essential) SMCR experience desirable but not essential Confidence and desire to take responsibility for deliverables Excellent communication and interpersonal skills Desire to learn, develop and add value Adaptability and commercial awareness Ability to use own initiative to identify problems and deliver solutions to meet deadlines Educational Requirements University (Degree) Preferred. Nondiscrimination & Equal Opportunity Employment TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.
Human Performance Advisor
Loyal Source Mildenhall, Suffolk
Responsibilities Function as the coordinating technical expert for the Human Performance program in locations/units where an HP program Manager/Coordinator is not available. Assist the HP Manager (Government representative) in the performance of their duties if required. Plan, develop, and synchronize technical training, guidance, and programmatic/policy recommendations. Secure, protect, and enhance the readiness of all operators across military operations. Design, implement, document, and provide oversight of human performance services for peak performance and reconditioning of SOF operators, while providing feedback to HP lead, POTFF lead, and chain of command. Perform inventory of Human Performance supplies and resources; assist in preparing equipment and supply requisitions. Acquire preventive maintenance for Human Performance equipment and present new/emerging equipment for purchase. Oversee and advise on training and travel of HP staff. Develop and promulgate training materials as required by HP program Manager, Coordinator, and/or senior-most POTFF staff member. Collect and report data as requested by HP program Manager and/or required by USSOCOM HQ and its POTFF staff. Document work performed, utilization, referrals, and information in the HP Enterprise-wide database (SPEAR). Attend, participate in, and promote interdisciplinary meetings with POTFF staff, medical staff, and chain of command. Utilize computers, software, and technologies as required. Qualifications Specialized experience in the same or similar work described with a Master's degree in an accredited exercise science, health science, or physical education-related discipline. Creditable specialized experience includes planning and coordination of new training and nutrition programs, with positive results in collegiate/professional athletic environments. Experience in multi-domain programming related to strength, conditioning, performance nutrition, and team dynamics. Experience Minimum of 5 years of demonstrable accumulated experience in planning and coordination of sport- and/or mission-specific performance programs, with results in NCAA Collegiate, Olympic, professional sports, and/or SOF Operators settings. Licensure Current certification as one of the following: Certified Athletic Trainer, Strength and Conditioning Specialist, Senior Strength and Conditioning Specialist, Physical Therapist, Cognitive Performance Specialist, or Performance Dietitian. Maintenance of one of these certifications is required. About Loyal Source Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide. With a focus in government healthcare, technical and support services, engineering, and travel healthcare, Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employers and proud partner of the Military Spouse Employment Partnership program. For more information go to our website and follow us on LinkedIn, Facebook & Twitter for other positions currently open. Loyal Source does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at . If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty). This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.
Apr 06, 2026
Full time
Responsibilities Function as the coordinating technical expert for the Human Performance program in locations/units where an HP program Manager/Coordinator is not available. Assist the HP Manager (Government representative) in the performance of their duties if required. Plan, develop, and synchronize technical training, guidance, and programmatic/policy recommendations. Secure, protect, and enhance the readiness of all operators across military operations. Design, implement, document, and provide oversight of human performance services for peak performance and reconditioning of SOF operators, while providing feedback to HP lead, POTFF lead, and chain of command. Perform inventory of Human Performance supplies and resources; assist in preparing equipment and supply requisitions. Acquire preventive maintenance for Human Performance equipment and present new/emerging equipment for purchase. Oversee and advise on training and travel of HP staff. Develop and promulgate training materials as required by HP program Manager, Coordinator, and/or senior-most POTFF staff member. Collect and report data as requested by HP program Manager and/or required by USSOCOM HQ and its POTFF staff. Document work performed, utilization, referrals, and information in the HP Enterprise-wide database (SPEAR). Attend, participate in, and promote interdisciplinary meetings with POTFF staff, medical staff, and chain of command. Utilize computers, software, and technologies as required. Qualifications Specialized experience in the same or similar work described with a Master's degree in an accredited exercise science, health science, or physical education-related discipline. Creditable specialized experience includes planning and coordination of new training and nutrition programs, with positive results in collegiate/professional athletic environments. Experience in multi-domain programming related to strength, conditioning, performance nutrition, and team dynamics. Experience Minimum of 5 years of demonstrable accumulated experience in planning and coordination of sport- and/or mission-specific performance programs, with results in NCAA Collegiate, Olympic, professional sports, and/or SOF Operators settings. Licensure Current certification as one of the following: Certified Athletic Trainer, Strength and Conditioning Specialist, Senior Strength and Conditioning Specialist, Physical Therapist, Cognitive Performance Specialist, or Performance Dietitian. Maintenance of one of these certifications is required. About Loyal Source Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide. With a focus in government healthcare, technical and support services, engineering, and travel healthcare, Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military friendly employers and proud partner of the Military Spouse Employment Partnership program. For more information go to our website and follow us on LinkedIn, Facebook & Twitter for other positions currently open. Loyal Source does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at . If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty). This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.
Senior Engineer - Leeds
Uniting Holding Leeds, Yorkshire
Senior Engineer - Leeds Roughan & O'Donovan is seeking to appoint a senior engineer with a minimum of seven years' relevant experience for a permanent position within our expanding UK team. Job type: Permanent Location: Otley, Leeds Salary: Competitive About the role As a senior engineer, you will play an integral role in the design and delivery of our bridge and multidisciplinary projects. You will be supported throughout by our teams in the UK and Ireland. Main duties and responsibilities: Work with existing and new bridge and civil structures across a range of materials and forms, superstructure, substructure and articulation elements Participate in the early project stages, including scoping, specifying and interpreting surveys, inspection and investigative works, optioneering and scheme design Undertake detailed design work, including modelling, calculations and overseeing drawing production Prepare documents, including technical reports, specifications and contract documents Undertake independent design checking and provide construction stage support Interface with clients from local and national authorities, consultants, and design & build contractors amongst others About Roughan & O'Donovan Roughan & O'Donovan (ROD) is a leading, privately owned civil, structural and environmental engineering consultancy. We employ a multidisciplinary team of over 250 people across our four UK and Ireland offices. Founded in Dublin in 1974, we plan, design and manage major infrastructure projects. Our hands-on, director-led approach to projects and operations enables us to work collaboratively with our team to develop innovative, cost-effective solutions that maximise value for our clients and learning for our people. We enjoy strong client, partner and stakeholder relationships, and much of our work comes from repeat business. A welcoming and friendly company, we genuinely care about our staff and invest heavily in their personal and professional development through all stages of career growth. Our Leeds office opened in 2019 and is now well established, with a rapidly growing team and a strong pipeline of projects. Current and recent projects include: Renfrew Bridge, Renfrewshire, Scotland Herring Bridge, Great Yarmouth, UK Humber Bridge Maintenance Operation, UK Narrow Water Bridge, Omeath, Co Louth, Ireland Waterford City Public Infrastructure Project, Ireland Essential requirements A minimum of seven years' relevant experience in the civil or structural engineering client, consultancy or construction sector Good technical knowledge of bridges Good knowledge of structural analysis software including finite element analysis Good knowledge of and experience in the use of the Design Manual for Roads and Bridges (DMRB) and other standards and legislation in the field of bridge/structural design including Eurocodes Hold the title of CEng with the ICE, IStructE or equivalent Experienced in written and in-person interaction with external parties Excellent attention to detail Flexible, motivated and focused Comfortable working in a busy work environment with tight deadlines Fluent or highly proficient in spoken and written English Desirable Multidisciplinary consultancy or contracting experience from allied civil engineering disciplines, such as highways, structures, geotechnics, rail or water. Why consider this opportunity At ROD, we believe that it is the talent, energy and commitment our people bring to our business that make us who we are. Our work has been recognised for its design excellence, with our projects winning many prestigious industry awards in the UK and Ireland. We offer a wide range of benefits, including a competitive salary; 27 days annual leave (inclusive of bank holidays); contributory pension; training opportunities tailored to your needs; and free parking. Our modern and spacious office is based in a converted mill building overlooking the River Wharfe. It is accessible by public transport and by car and is only a 10-minute drive from Leeds Bradford Airport. To apply Address your cover letter to Human Resources Apply by clicking the link: Roughan & O'Donovan is an equal opportunity employer. For compliance purposes, Roughan & O'Donovan will retain, for at least one year, all records arising from the recruitment process. Roughan & O'Donovan is not accepting unsolicited CVs from search firms. CVs submitted by search firms without a valid written search agreement, including those submitted to hiring managers, are deemed to be the sole property of Roughan & O'Donovan and no fee will be paid in the event of a candidate(s) being hired.
Apr 06, 2026
Full time
Senior Engineer - Leeds Roughan & O'Donovan is seeking to appoint a senior engineer with a minimum of seven years' relevant experience for a permanent position within our expanding UK team. Job type: Permanent Location: Otley, Leeds Salary: Competitive About the role As a senior engineer, you will play an integral role in the design and delivery of our bridge and multidisciplinary projects. You will be supported throughout by our teams in the UK and Ireland. Main duties and responsibilities: Work with existing and new bridge and civil structures across a range of materials and forms, superstructure, substructure and articulation elements Participate in the early project stages, including scoping, specifying and interpreting surveys, inspection and investigative works, optioneering and scheme design Undertake detailed design work, including modelling, calculations and overseeing drawing production Prepare documents, including technical reports, specifications and contract documents Undertake independent design checking and provide construction stage support Interface with clients from local and national authorities, consultants, and design & build contractors amongst others About Roughan & O'Donovan Roughan & O'Donovan (ROD) is a leading, privately owned civil, structural and environmental engineering consultancy. We employ a multidisciplinary team of over 250 people across our four UK and Ireland offices. Founded in Dublin in 1974, we plan, design and manage major infrastructure projects. Our hands-on, director-led approach to projects and operations enables us to work collaboratively with our team to develop innovative, cost-effective solutions that maximise value for our clients and learning for our people. We enjoy strong client, partner and stakeholder relationships, and much of our work comes from repeat business. A welcoming and friendly company, we genuinely care about our staff and invest heavily in their personal and professional development through all stages of career growth. Our Leeds office opened in 2019 and is now well established, with a rapidly growing team and a strong pipeline of projects. Current and recent projects include: Renfrew Bridge, Renfrewshire, Scotland Herring Bridge, Great Yarmouth, UK Humber Bridge Maintenance Operation, UK Narrow Water Bridge, Omeath, Co Louth, Ireland Waterford City Public Infrastructure Project, Ireland Essential requirements A minimum of seven years' relevant experience in the civil or structural engineering client, consultancy or construction sector Good technical knowledge of bridges Good knowledge of structural analysis software including finite element analysis Good knowledge of and experience in the use of the Design Manual for Roads and Bridges (DMRB) and other standards and legislation in the field of bridge/structural design including Eurocodes Hold the title of CEng with the ICE, IStructE or equivalent Experienced in written and in-person interaction with external parties Excellent attention to detail Flexible, motivated and focused Comfortable working in a busy work environment with tight deadlines Fluent or highly proficient in spoken and written English Desirable Multidisciplinary consultancy or contracting experience from allied civil engineering disciplines, such as highways, structures, geotechnics, rail or water. Why consider this opportunity At ROD, we believe that it is the talent, energy and commitment our people bring to our business that make us who we are. Our work has been recognised for its design excellence, with our projects winning many prestigious industry awards in the UK and Ireland. We offer a wide range of benefits, including a competitive salary; 27 days annual leave (inclusive of bank holidays); contributory pension; training opportunities tailored to your needs; and free parking. Our modern and spacious office is based in a converted mill building overlooking the River Wharfe. It is accessible by public transport and by car and is only a 10-minute drive from Leeds Bradford Airport. To apply Address your cover letter to Human Resources Apply by clicking the link: Roughan & O'Donovan is an equal opportunity employer. For compliance purposes, Roughan & O'Donovan will retain, for at least one year, all records arising from the recruitment process. Roughan & O'Donovan is not accepting unsolicited CVs from search firms. CVs submitted by search firms without a valid written search agreement, including those submitted to hiring managers, are deemed to be the sole property of Roughan & O'Donovan and no fee will be paid in the event of a candidate(s) being hired.
Eden Project
Head of HR and Volunteering
Eden Project St. Blazey, Cornwall
Head of HR & Volunteering Full time, permanent position based on site at Eden The Eden Project is an education charity, whose mission is to inspire wonder, hope and positive action for the planet by reconnecting people with the natural world. We are looking for an experienced HR professional to join us at an exciting time. As we celebrate our 25 th birthday this role will be key in supporting and developing our team for our next stage of growth. You will also play a key role in the people strategy for our new site in Morecambe, opening in 2028. We currently have a core team of around 350 employees, growing to up to 500 during our peak season. We are also supported by around 80 volunteers at the heart of everything we do. The role will cover all aspects of the employee lifecycle, including recruitment, employee relations, reward and benefits and employee wellbeing. You will also implement the volunteering strategy and support the growth of our volunteering programme. As well as being a trusted advisor to our leadership team you will also be required to be hands on, supported by a small team. It is essential that you are organised as this is a varied role requiring you to be adaptable to respond to changing demands. If you're an experienced HR professional who is looking to make a difference at one of Cornwall's most well-known charities, we would love to hear from you! Some of the benefits of working at the Eden Project include; Free entry to Eden and Heligan for family and friends 30 days holiday plus an extra day for your birthday (up to 35 days after 5 years service) Access to Simply Health and UNUM for wellbeing support Financial wellbeing support - access to 121 sessions with an independent financial advisor Cycle to work scheme Training and development Option to 'purchase leave', up to an extra 2 weeks a year Death in service policy (4 x annual salary) First stage interviews will be held in person on site at the Eden Project on Friday 24 th April. The closing date for this position is Friday 17 th April JOB DESCRIPTION Job Title: Head of HR and Volunteering Job Family: Business Support Services Job Ref: Job Family Definition Roles within the Business Support job family are dedicated to optimising professional, technical and administrative services, which support the work of other job families in making Eden successful . Role Purpose To lead and manage the Eden People Team to deliver a professional Human Resources and volunteering function in line with Eden's mission and requirements for operational and project activities. To take responsibility for the People agenda within Eden and associated support requirements to enable effective deliver within the project. Provide guidance, support and up to date mechanisms that allow managers to understand their people management responsibilities effectively. Key Accountabilities Develop, manage and lead the HR and Volunteer teams to be efficient and effective using the resources available to them, setting clear objectives and monitor their achievement without affecting the service provided. As a member of the Senior Leadership Group (SLG), and reporting to the General Manager, be an influential voice in the development and delivery of the Eden Project, modelling the behaviour required of Eden Leaders to develop and take their teams forward successfully. Provide advice and support to the Senior Management team on HR and Volunteering policy, direction, strategy in line with the overarching organisational strategic framework. Ensure that policies are regularly reviewed and updated or new policies introduced as required. Manage the day-to-day HR processes from start to termination, ensuring that appropriate training is in place to support the Eden Management Team to deliver these processes effectively within their areas. Ensuring liaison for recruitment with appropriate department lead, advising on best practice and advert placements, together with recruitment tools to be used. Responsible for managing employee relation issues and support managers through this process, liaising with outside counsel as necessary. Ensuring that all grievance and disciplinary procedures are completed in line with Eden's policy and UK/European legislation. Guidance on managing issues within procedure or externally where a compromise may be considered appropriate. Ensuring that the culture employee issues are handled within is appropriate and in line with Eden's mission. Ensure that employee wellbeing is high on the agenda and regularly reviewing benefits and support that Eden offers to its team to ensure that the team remain engaged and fit through their time working with Eden. This will involve referrals to Occupational Health and managing situations in line with advices received. Ensure that management of any sickness and capacity issues are managed in line with Eden's ethos and Sickness Absence and Capability Management Policy. Provide coaching and mentoring support for the HR/Volunteer team and build a mentoring/coaching culture within the wider Eden team ensuring that developmental practices are in place through learning programmes (apprenticeships/ILM, etc.) Demands of the Role Qualified to bachelor degree level or equivalent in an appropriate field (human resource management, business management), and a Chartered Member of the Institute of Personnel and Development. Additional qualifications in coaching/mentoring/training/mediation would be desirable. Proven successful leadership and management of multi-disciplinary HR teams, which will have been gained over 5+ years' operating at a senior level. Experience of preparing and controlling large budgets, identifying and developing company procedures, developing training opportunities to enhance team performance and morale along with excellent planning, organisation and communication skills are essential. Decision-making The majority of decisions are short and medium term, where judgements of decision will not become apparent for some time, but will have a considerable impact on the business. Reports to the Director of Finance and Central Operations and is part of the Senior Leadership Group, part of the strategic decision-making process. Adaptive thinking is key to many aspects of this role, ensuring both legislation and Eden practices are appropriately implemented. Regularly required to review and test new ideas for implementation that will support the organisations progressing into the future. Will lead on developing people policies and processes that enable the team to improve and efficiently deliver are services. Reactive problem solving can be a feature with the nature of dealing with 'people' in this role, or the need for creative solutions to issues presented. People & asset management Leads and manages a direct team of up to 5 who deliver all the people related services. Responsibility for the Eden volunteer team of up to 150 volunteers at any one time. Budget sign off of £7,500. Shared responsibility for the care of Eden's assets and the welfare of its people. Communication & visitor experience Frequently manages highly complex and sensitive information, this often means managing highly complex situations through negotiation and influencing. Highly developed inter- personal skills are essential to ensure effective delivery across diverse teams and at all levels, ranging from Board level to leading and inspiring the operational team. Developing relationships with external partners and agencies. External presenter on Eden and HR for colleges/schools. Builds awareness through local and national networking forums. Operational environment Predominantly office based with time on site on a regular basis.
Apr 06, 2026
Full time
Head of HR & Volunteering Full time, permanent position based on site at Eden The Eden Project is an education charity, whose mission is to inspire wonder, hope and positive action for the planet by reconnecting people with the natural world. We are looking for an experienced HR professional to join us at an exciting time. As we celebrate our 25 th birthday this role will be key in supporting and developing our team for our next stage of growth. You will also play a key role in the people strategy for our new site in Morecambe, opening in 2028. We currently have a core team of around 350 employees, growing to up to 500 during our peak season. We are also supported by around 80 volunteers at the heart of everything we do. The role will cover all aspects of the employee lifecycle, including recruitment, employee relations, reward and benefits and employee wellbeing. You will also implement the volunteering strategy and support the growth of our volunteering programme. As well as being a trusted advisor to our leadership team you will also be required to be hands on, supported by a small team. It is essential that you are organised as this is a varied role requiring you to be adaptable to respond to changing demands. If you're an experienced HR professional who is looking to make a difference at one of Cornwall's most well-known charities, we would love to hear from you! Some of the benefits of working at the Eden Project include; Free entry to Eden and Heligan for family and friends 30 days holiday plus an extra day for your birthday (up to 35 days after 5 years service) Access to Simply Health and UNUM for wellbeing support Financial wellbeing support - access to 121 sessions with an independent financial advisor Cycle to work scheme Training and development Option to 'purchase leave', up to an extra 2 weeks a year Death in service policy (4 x annual salary) First stage interviews will be held in person on site at the Eden Project on Friday 24 th April. The closing date for this position is Friday 17 th April JOB DESCRIPTION Job Title: Head of HR and Volunteering Job Family: Business Support Services Job Ref: Job Family Definition Roles within the Business Support job family are dedicated to optimising professional, technical and administrative services, which support the work of other job families in making Eden successful . Role Purpose To lead and manage the Eden People Team to deliver a professional Human Resources and volunteering function in line with Eden's mission and requirements for operational and project activities. To take responsibility for the People agenda within Eden and associated support requirements to enable effective deliver within the project. Provide guidance, support and up to date mechanisms that allow managers to understand their people management responsibilities effectively. Key Accountabilities Develop, manage and lead the HR and Volunteer teams to be efficient and effective using the resources available to them, setting clear objectives and monitor their achievement without affecting the service provided. As a member of the Senior Leadership Group (SLG), and reporting to the General Manager, be an influential voice in the development and delivery of the Eden Project, modelling the behaviour required of Eden Leaders to develop and take their teams forward successfully. Provide advice and support to the Senior Management team on HR and Volunteering policy, direction, strategy in line with the overarching organisational strategic framework. Ensure that policies are regularly reviewed and updated or new policies introduced as required. Manage the day-to-day HR processes from start to termination, ensuring that appropriate training is in place to support the Eden Management Team to deliver these processes effectively within their areas. Ensuring liaison for recruitment with appropriate department lead, advising on best practice and advert placements, together with recruitment tools to be used. Responsible for managing employee relation issues and support managers through this process, liaising with outside counsel as necessary. Ensuring that all grievance and disciplinary procedures are completed in line with Eden's policy and UK/European legislation. Guidance on managing issues within procedure or externally where a compromise may be considered appropriate. Ensuring that the culture employee issues are handled within is appropriate and in line with Eden's mission. Ensure that employee wellbeing is high on the agenda and regularly reviewing benefits and support that Eden offers to its team to ensure that the team remain engaged and fit through their time working with Eden. This will involve referrals to Occupational Health and managing situations in line with advices received. Ensure that management of any sickness and capacity issues are managed in line with Eden's ethos and Sickness Absence and Capability Management Policy. Provide coaching and mentoring support for the HR/Volunteer team and build a mentoring/coaching culture within the wider Eden team ensuring that developmental practices are in place through learning programmes (apprenticeships/ILM, etc.) Demands of the Role Qualified to bachelor degree level or equivalent in an appropriate field (human resource management, business management), and a Chartered Member of the Institute of Personnel and Development. Additional qualifications in coaching/mentoring/training/mediation would be desirable. Proven successful leadership and management of multi-disciplinary HR teams, which will have been gained over 5+ years' operating at a senior level. Experience of preparing and controlling large budgets, identifying and developing company procedures, developing training opportunities to enhance team performance and morale along with excellent planning, organisation and communication skills are essential. Decision-making The majority of decisions are short and medium term, where judgements of decision will not become apparent for some time, but will have a considerable impact on the business. Reports to the Director of Finance and Central Operations and is part of the Senior Leadership Group, part of the strategic decision-making process. Adaptive thinking is key to many aspects of this role, ensuring both legislation and Eden practices are appropriately implemented. Regularly required to review and test new ideas for implementation that will support the organisations progressing into the future. Will lead on developing people policies and processes that enable the team to improve and efficiently deliver are services. Reactive problem solving can be a feature with the nature of dealing with 'people' in this role, or the need for creative solutions to issues presented. People & asset management Leads and manages a direct team of up to 5 who deliver all the people related services. Responsibility for the Eden volunteer team of up to 150 volunteers at any one time. Budget sign off of £7,500. Shared responsibility for the care of Eden's assets and the welfare of its people. Communication & visitor experience Frequently manages highly complex and sensitive information, this often means managing highly complex situations through negotiation and influencing. Highly developed inter- personal skills are essential to ensure effective delivery across diverse teams and at all levels, ranging from Board level to leading and inspiring the operational team. Developing relationships with external partners and agencies. External presenter on Eden and HR for colleges/schools. Builds awareness through local and national networking forums. Operational environment Predominantly office based with time on site on a regular basis.
ABM UK
Dedicated Relief Security Officer
ABM UK South Normanton, Derbyshire
LOCATION: MCARTHUR GLEN - EAST MIDLANDS SHIFT PATTERN: Various Monday-Sunday, 24 hours per week PAY RATE: £13.10 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. KEY RESPONSIBILITIES Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Any other duties as assigned by your manager to support the team and ensure the smooth operation of the business will be communicated to you REQUIRED SKILLS AND EXPERIENCE Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre SIA and CCTV license essential First Aid Training SIA and CCTV badges are required for the role BENEFITS We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal supportCycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit .
Apr 06, 2026
Full time
LOCATION: MCARTHUR GLEN - EAST MIDLANDS SHIFT PATTERN: Various Monday-Sunday, 24 hours per week PAY RATE: £13.10 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. KEY RESPONSIBILITIES Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Any other duties as assigned by your manager to support the team and ensure the smooth operation of the business will be communicated to you REQUIRED SKILLS AND EXPERIENCE Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre SIA and CCTV license essential First Aid Training SIA and CCTV badges are required for the role BENEFITS We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal supportCycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit .
Amazon
HR Partner - Fixed Term, UK Field PXT
Amazon Nottingham, Nottinghamshire
Job ID: Amazon UK Services Ltd. - A10 In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development, and HR operational excellence. As a HR Partner within the One PXT team, you will support PXT operations through consistent standard work execution, relationship building, and timely issue resolution. With a visible presence across site operations, you'll foster team culture, support engagement, and coach leaders on PXT practices. You'll create positive employee experiences while building your skills in navigating increasingly complex issues and influencing without authority. Success in this role comes from building strong partnerships, demonstrating sound judgment, and maintaining a customer centric approach. You'll learn to use data driven insights and HR technologies to enhance employee experience while developing core HR capabilities that will serve as the foundation for your career growth. This role is also a learning ground-new PXT Partners are encouraged to ask questions, seek feedback, and treat every experience as a development opportunity. You will be expected to work onsite at an Amazon facility, with mobility requirements to support multiple sites within the assigned campus as needed. Key job responsibilities Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported. Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions. Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism. Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow up, partnering with senior PXT team members to drive resolutions and improvements in employee experience. Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations. Support managers in performance management by coaching on setting clear expectations, delivering timely feedback, and documenting performance conversations. Help managers address root causes of performance issues and reinforce consistent use of PXT tools and processes. Assist with internal investigations, including gathering facts, reviewing documentation, and understanding root cause analysis. Learn from senior PXT partners how to uphold fairness, confidentiality, and compliance throughout the process. Support the execution of site level engagement, communication, and culture building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness. Learn to track and summarize PXT related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions. Promote the use of self service tools to resolve routine employee and manager questions. Help identify recurring gaps and elevate opportunities to improve tool usability or adoption. A day in the life A typical day involves balancing standard work execution with responsive employee support. You'll maintain a consistent presence on the operations floor, engaging directly with hourly employees and partnering with leaders to address concerns and drive engagement initiatives. Operating under the guidance of senior team members, you'll execute core HR processes while ensuring quality service delivery. Through data tools and HR technologies, you'll assist in tracking metrics and identifying trends, while developing your ability to build trust through personal interaction. You'll support employee engagement activities, help coordinate feedback channels, and assist in coaching and development of others. When complex issues arise, you'll seek guidance from senior team members, learning to navigate challenging situations while developing sound judgment. Success in this role comes from maintaining organized routines, demonstrating strong follow through, and building effective partnerships with both the PXT team and operations leaders. This role requires excellent organizational skills and the ability to thrive in a fast paced environment where no two days are the same. Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Knowledge of Microsoft Office including Outlook, Word, and Excel Experience handling confidential information Experience giving skills and communicating complex concepts clearly and effectively to diverse audiences across different functions Preferred Qualifications Bachelor's degree in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field Experience in analyzing data to drive decisions Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Experience in customer service or people facing roles, demonstrating effective verbal and written communication skills Proficiency in using AI powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end user experience Strong organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast paced, dynamic environments Experience building partnerships and collaborating effectively across teams, demonstrating adaptability and autonomy Ability to exercise sound judgement and navigate ambiguous situations with limited direction Basic understanding of HR processes and policies Demonstrated problem solving skills and resourcefulness Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Apr 06, 2026
Full time
Job ID: Amazon UK Services Ltd. - A10 In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development, and HR operational excellence. As a HR Partner within the One PXT team, you will support PXT operations through consistent standard work execution, relationship building, and timely issue resolution. With a visible presence across site operations, you'll foster team culture, support engagement, and coach leaders on PXT practices. You'll create positive employee experiences while building your skills in navigating increasingly complex issues and influencing without authority. Success in this role comes from building strong partnerships, demonstrating sound judgment, and maintaining a customer centric approach. You'll learn to use data driven insights and HR technologies to enhance employee experience while developing core HR capabilities that will serve as the foundation for your career growth. This role is also a learning ground-new PXT Partners are encouraged to ask questions, seek feedback, and treat every experience as a development opportunity. You will be expected to work onsite at an Amazon facility, with mobility requirements to support multiple sites within the assigned campus as needed. Key job responsibilities Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported. Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions. Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters. Handle sensitive information with discretion and professionalism. Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow up, partnering with senior PXT team members to drive resolutions and improvements in employee experience. Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations. Support managers in performance management by coaching on setting clear expectations, delivering timely feedback, and documenting performance conversations. Help managers address root causes of performance issues and reinforce consistent use of PXT tools and processes. Assist with internal investigations, including gathering facts, reviewing documentation, and understanding root cause analysis. Learn from senior PXT partners how to uphold fairness, confidentiality, and compliance throughout the process. Support the execution of site level engagement, communication, and culture building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness. Learn to track and summarize PXT related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions. Promote the use of self service tools to resolve routine employee and manager questions. Help identify recurring gaps and elevate opportunities to improve tool usability or adoption. A day in the life A typical day involves balancing standard work execution with responsive employee support. You'll maintain a consistent presence on the operations floor, engaging directly with hourly employees and partnering with leaders to address concerns and drive engagement initiatives. Operating under the guidance of senior team members, you'll execute core HR processes while ensuring quality service delivery. Through data tools and HR technologies, you'll assist in tracking metrics and identifying trends, while developing your ability to build trust through personal interaction. You'll support employee engagement activities, help coordinate feedback channels, and assist in coaching and development of others. When complex issues arise, you'll seek guidance from senior team members, learning to navigate challenging situations while developing sound judgment. Success in this role comes from maintaining organized routines, demonstrating strong follow through, and building effective partnerships with both the PXT team and operations leaders. This role requires excellent organizational skills and the ability to thrive in a fast paced environment where no two days are the same. Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Knowledge of Microsoft Office including Outlook, Word, and Excel Experience handling confidential information Experience giving skills and communicating complex concepts clearly and effectively to diverse audiences across different functions Preferred Qualifications Bachelor's degree in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field Experience in analyzing data to drive decisions Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Experience in customer service or people facing roles, demonstrating effective verbal and written communication skills Proficiency in using AI powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end user experience Strong organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast paced, dynamic environments Experience building partnerships and collaborating effectively across teams, demonstrating adaptability and autonomy Ability to exercise sound judgement and navigate ambiguous situations with limited direction Basic understanding of HR processes and policies Demonstrated problem solving skills and resourcefulness Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Talent Acquisition Team Lead ( South)
Career Choices Dewis Gyrfa Ltd Bristol, Gloucestershire
Partou Nursery Support Centre A Bit About Us Partou UK is one of the UK's largest and fastest growing childcare providers, formed through the acquisition of Just Childcare in June 2021 and All About Children in September 2022. Since then, the organisation has continued to grow with clear intent. Balancing expansion with a deep commitment to the wellbeing, development and experience of children, families and teams. Our approach to growth is thoughtful and people centred. We recognise that behind every nursery are dedicated teams, trusted relationships with families and unique local communities. As we expand, we invest significantly in high quality early years practice, professional development and reflective ways of working that support continuous improvement and shared learning across the organisation. Why The Role Is Important To Us As the Talent Acquisition Team Leader, you will lead day to day operations for the talent acquisition professionals within your region (South). You are responsible for the successful attraction and selection of future Partou colleagues (Permanent and Flex) across the region, and will be required to personally lead hiring for all qualified nursery leadership roles, including, but not limited to Nursery Manager, Deputy Manager, etc. This is a hands on role-ensuring recruitment delivery for our most experienced nursery professionals and the leadership of a regional recruitment team. Partnering with the TA Manager and core teams across the business, namely resource planning, marketing and people experience, you will drive the Partou brand into the market and lead your team by example. This is a fast paced role, and your experience in leading a small team knowing when to upscale and when to act in addition to delivering exceptional recruitment activity ensures this role remains exciting and challenging. Key Responsibilities Ensure your team knows and understands the overarching talent acquisition strategy and the part you and your team play in that. Lead by example, ensuring process consistency and adherence, along with performance management of your team. Process rigour and adoption is a critical part of the role. "Safer Recruitment" is an industry standard and is Ofsted regulated. As the custodians of Safer Recruitment practices across the organisation you will ensure your TA team remain compliant. Proactively measure, review and report on talent acquisition performance metrics, sharing insights (positive and developmental) with the TA Manager. Lead the team constantly measuring performance and ensuring performance against personal and team SLA's and KPI's. Partner and collaborate with hiring managers, People Partners, and the TA Manager to deliver against hiring needs. Support job description development and ensure the TA team is operating an effective recruitment strategy for all hiring campaigns. Act as the point of escalation for your team and for nursery and area managers within your region. Deliver 360 recruitment activity for experienced nursery positions, ensuring successful role advertisement, candidate sourcing, candidate engagement, frequent hiring manager updates and selection of the best available talent for our business. Ensure ATS compliance from your team ensuring the integrity of the system and the information within the system for best in class performance and GDPR adherence. Deliver diversity and inclusion throughout all recruitment practices to ensure our teams across Partou reflect the diverse communities we serve. Experience & Personal Attributes Required GCSE certificates are required, though relevant qualifications in human resources or a related field will be advantageous. In house talent acquisition experience working within a regulated business, preferably within the early years childcare sector or education industry. Proven experience as a Talent Acquisition professional bringing knowledge of 360 talent acquisition strategies, sourcing techniques, and recruitment best practices. Ideally experience managing a small team against performance objectives and KPI's. Data driven focus, with the capability to analyse recruitment metrics providing insight and solutions for improvement. Excellent communication and interpersonal skills, leading diverse teams, hiring into a diverse business and the ability to build relationships at all levels across the business. Attention to detail and curiosity. The early years space is a governed industry, always seeking to improve. You will remain curious, ensure you are up to speed with market trends and regulatory changes. No detail is ever too small. Technologically adept with Microsoft packages, CRM's and ATS systems, as well as a curiosity for understanding the positive impact technological advances can have on the hiring process. The Benefits Genuine opportunities for career progression and access to professional training Enhanced maternity/paternity leave Rewards and recognition Refer a friend Bonus Scheme Your birthday off Health & wellbeing support Learn more about working at Partou: Safer Recruitment: All applicants will undergo Enhanced DBS checks and thorough vetting. This role is exempt from the Rehabilitation of Offenders Act 1975. Partou is proud to be a part of the National Partnership in Early Learning and Childcare (NPELC), a group of 10 of the largest childcare providers across England. We operate over 1,300 childcare settings, employ more than 38,000 people, and take care of over 160,000 children. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 06, 2026
Full time
Partou Nursery Support Centre A Bit About Us Partou UK is one of the UK's largest and fastest growing childcare providers, formed through the acquisition of Just Childcare in June 2021 and All About Children in September 2022. Since then, the organisation has continued to grow with clear intent. Balancing expansion with a deep commitment to the wellbeing, development and experience of children, families and teams. Our approach to growth is thoughtful and people centred. We recognise that behind every nursery are dedicated teams, trusted relationships with families and unique local communities. As we expand, we invest significantly in high quality early years practice, professional development and reflective ways of working that support continuous improvement and shared learning across the organisation. Why The Role Is Important To Us As the Talent Acquisition Team Leader, you will lead day to day operations for the talent acquisition professionals within your region (South). You are responsible for the successful attraction and selection of future Partou colleagues (Permanent and Flex) across the region, and will be required to personally lead hiring for all qualified nursery leadership roles, including, but not limited to Nursery Manager, Deputy Manager, etc. This is a hands on role-ensuring recruitment delivery for our most experienced nursery professionals and the leadership of a regional recruitment team. Partnering with the TA Manager and core teams across the business, namely resource planning, marketing and people experience, you will drive the Partou brand into the market and lead your team by example. This is a fast paced role, and your experience in leading a small team knowing when to upscale and when to act in addition to delivering exceptional recruitment activity ensures this role remains exciting and challenging. Key Responsibilities Ensure your team knows and understands the overarching talent acquisition strategy and the part you and your team play in that. Lead by example, ensuring process consistency and adherence, along with performance management of your team. Process rigour and adoption is a critical part of the role. "Safer Recruitment" is an industry standard and is Ofsted regulated. As the custodians of Safer Recruitment practices across the organisation you will ensure your TA team remain compliant. Proactively measure, review and report on talent acquisition performance metrics, sharing insights (positive and developmental) with the TA Manager. Lead the team constantly measuring performance and ensuring performance against personal and team SLA's and KPI's. Partner and collaborate with hiring managers, People Partners, and the TA Manager to deliver against hiring needs. Support job description development and ensure the TA team is operating an effective recruitment strategy for all hiring campaigns. Act as the point of escalation for your team and for nursery and area managers within your region. Deliver 360 recruitment activity for experienced nursery positions, ensuring successful role advertisement, candidate sourcing, candidate engagement, frequent hiring manager updates and selection of the best available talent for our business. Ensure ATS compliance from your team ensuring the integrity of the system and the information within the system for best in class performance and GDPR adherence. Deliver diversity and inclusion throughout all recruitment practices to ensure our teams across Partou reflect the diverse communities we serve. Experience & Personal Attributes Required GCSE certificates are required, though relevant qualifications in human resources or a related field will be advantageous. In house talent acquisition experience working within a regulated business, preferably within the early years childcare sector or education industry. Proven experience as a Talent Acquisition professional bringing knowledge of 360 talent acquisition strategies, sourcing techniques, and recruitment best practices. Ideally experience managing a small team against performance objectives and KPI's. Data driven focus, with the capability to analyse recruitment metrics providing insight and solutions for improvement. Excellent communication and interpersonal skills, leading diverse teams, hiring into a diverse business and the ability to build relationships at all levels across the business. Attention to detail and curiosity. The early years space is a governed industry, always seeking to improve. You will remain curious, ensure you are up to speed with market trends and regulatory changes. No detail is ever too small. Technologically adept with Microsoft packages, CRM's and ATS systems, as well as a curiosity for understanding the positive impact technological advances can have on the hiring process. The Benefits Genuine opportunities for career progression and access to professional training Enhanced maternity/paternity leave Rewards and recognition Refer a friend Bonus Scheme Your birthday off Health & wellbeing support Learn more about working at Partou: Safer Recruitment: All applicants will undergo Enhanced DBS checks and thorough vetting. This role is exempt from the Rehabilitation of Offenders Act 1975. Partou is proud to be a part of the National Partnership in Early Learning and Childcare (NPELC), a group of 10 of the largest childcare providers across England. We operate over 1,300 childcare settings, employ more than 38,000 people, and take care of over 160,000 children. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Customer Experience Manager
We Manage Jobs(WMJobs) Wolverhampton, Staffordshire
Role Purpose City of Wolverhampton College is a leading provider of further education and training in the West Midlands, committed to its core purpose of 'defining futures'. Our vision is to be a leading education provider, committed to excellence and the transformative power of education. We pride ourselves on creating an inclusive and empowering environment where students and apprentices are equipped with the skills, knowledge, and positivity needed to thrive in their current and future opportunities. As part of the Colleges Management Team, the Customer Experience Manager will provide operational management of all front-end customer services, including admissions, enquiries, enrolment, and the wider services that support prospective learners before they join the College. The postholder will champion a seamless, efficient and inclusive customer experience, ensuring every prospective student receives timely information, high-quality support, and a warm welcome from the moment they make contact. This role will drive improvements in customer satisfaction, conversion rates, responsiveness, consistency of service, and the overall experience of prospective learners and their families. The postholder will ensure that all customers-particularly vulnerable and disadvantaged groups-are effectively supported to navigate the admissions and enrolment journey, removing barriers and enabling successful transition into learning, following a designated pathway to support a smooth transition into further education. Key Responsibilities Admissions & Customer Journey Management Lead the end-to-end applicant journey, from initial enquiry to enrolment, ensuring a seamless, responsive, and customer-focused experience. Manage operational administration for all stages of the funnel, including applications, interviews, and offers, maintaining high standards of accuracy throughout. Drive continuous improvement by monitoring key metrics (volumes, response times, and conversion rates) to streamline processes and enhance the applicant experience. Oversee frontline support services, ensuring prospective learners receive professional advice in line with safeguarding, GDPR, and equality standards. Maintain clear and timely communication with prospective learners, parents/carers, schools, and external agencies, as well as responding to enquiries and complaints in line with College policies. Student Finance & Support Oversee day-to-day Student Finance operations, ensuring the efficient processing of bursaries, travel support, hardship funds, and other financial assistance. Ensure equitable assessment of applications, providing clear, accessible information regarding eligibility and documentation and that applications are assessed fairly, timely and consistently. Collaborate with Finance and Support teams to identify and remove financial barriers for vulnerable learners while ensuring strict audit compliance. Operational Leadership & People Management Provide day-to-day leadership for the Customer Experience team (Admissions, Enrolment and Student Finance), managing workloads and priorities, managing staffing levels, ensuring adequate cover during peak periods and providing front of house cover for Welcome Host staff on reception. Foster a high-performance culture through active supervision, coaching, and performance management, centered on collaboration and professionalism. Manage external communications with parents, schools, and agencies, handling complex enquiries and complaints in accordance with college policy. Review processes regularly, identify inefficiencies and propose refinements to ensure the service remains effective, efficient, compliant and customer-centred. Provide regular updates/reports to managers and curriculum teams regarding application numbers, progress against targets, operational issues and areas of risk. They will contribute to cross-college working groups and ensure staff across the College understand and support the admissions and pre-entry processes. Data Integrity & Compliance Maintain the accuracy and integrity of enrolment data, overseeing regular data cleansing and system updates in collaboration with the Funding and Compliance team. This includes overseeing data checks, cleansing and updates, working in close collaboration with Funding and Compliance to ensure systems are used consistently and that student records meet internal and external compliance standards. Ensure cross-departmental alignment by working with Safeguarding, SEND, and Curriculum teams to support the transition of learners with additional needs. Report on progress, providing regular updates to senior management regarding application targets, operational risks, and service improvements. Uphold institutional standards, ensuring that Safeguarding, Equality & Diversity, and GDPR principles are embedded across all customer-facing operations. Being part of the College Leadership Team Contribute to the development and implementation of the College Strategy and role model a visible, values driven leadership that promotes trust, accountability, professionalism, and continuous improvement. Prepare and present clear, timely papers and reports to support effective and informed decision-making. Sharing information where requested and appropriate for other key stakeholders such as the DfE. Manage budgets proactively in line with financial regulations, ensuring value for money and contributing to income generation and capital investment where appropriate. Deputise for Senior Management Team members, attending meetings and representing the College in key activities as required. Participating fully in Human Resources procedures including the Annual Performance Review process; Return to Work/Managing Attendance Policy and Quality and Performance Management policies. Other Duties and Responsibilities Ensure staff as well as visitors and contractors understand and consistently apply Safeguarding and Equality and Diversity measures to ensure a healthy, sustainable and productive learning environment is consistently maintained. To undertake a Duty Principal role on a rota basis at one of the Colleges campus, to support wider College activities. To carry out any other duties as directed by your Line Manager. City of Wolverhampton College is a leading provider of further education and training operating within a dynamic and evolving sector. As a values-driven employer, we expect all staff to take ownership and participate collaboratively in college activities, adopting a flexible approach to support our mission of defining futures. This job description is not intended to be exhaustive; it provides an indicative outline of the responsibilities associated with the post at the time of drafting. Duties may vary periodically to respond to the needs of our learners and the region, without altering the general character of the role or level of responsibility. Such variations are a common occurrence in our commitment to excellence and do not, in themselves, justify a reconsideration of the terms and conditions of employment. Safeguarding The College is committed to safeguarding and protecting the welfare of learners and expects all who work with or on behalf of the College to share this commitment. All roles within the College are therefore subject to DBS regulations. The College considers that the job holder for this role should have a DBS Enhanced CHILD disclosure. Equality, Diversity, and Inclusion The college is committed to the promotion of equality, diversity and inclusion in all of our activities and to encouraging access to our college from all groups, irrespective of race, gender, age, disability or sexual orientation. We are working to create an environment in which cultural diversity and individual difference are positively valued in an environment free from harassment and discrimination. Annual Performance Review The College requires all colleagues to undertake full participation. Values Our values are the foundation of everything we do. They reflect our commitment and shape our college, ensuring that every interaction makes a meaningful impact. Our values are: We workCollaboratively. We takeOwnership. We areWelcoming. We showCommitment.
Apr 06, 2026
Full time
Role Purpose City of Wolverhampton College is a leading provider of further education and training in the West Midlands, committed to its core purpose of 'defining futures'. Our vision is to be a leading education provider, committed to excellence and the transformative power of education. We pride ourselves on creating an inclusive and empowering environment where students and apprentices are equipped with the skills, knowledge, and positivity needed to thrive in their current and future opportunities. As part of the Colleges Management Team, the Customer Experience Manager will provide operational management of all front-end customer services, including admissions, enquiries, enrolment, and the wider services that support prospective learners before they join the College. The postholder will champion a seamless, efficient and inclusive customer experience, ensuring every prospective student receives timely information, high-quality support, and a warm welcome from the moment they make contact. This role will drive improvements in customer satisfaction, conversion rates, responsiveness, consistency of service, and the overall experience of prospective learners and their families. The postholder will ensure that all customers-particularly vulnerable and disadvantaged groups-are effectively supported to navigate the admissions and enrolment journey, removing barriers and enabling successful transition into learning, following a designated pathway to support a smooth transition into further education. Key Responsibilities Admissions & Customer Journey Management Lead the end-to-end applicant journey, from initial enquiry to enrolment, ensuring a seamless, responsive, and customer-focused experience. Manage operational administration for all stages of the funnel, including applications, interviews, and offers, maintaining high standards of accuracy throughout. Drive continuous improvement by monitoring key metrics (volumes, response times, and conversion rates) to streamline processes and enhance the applicant experience. Oversee frontline support services, ensuring prospective learners receive professional advice in line with safeguarding, GDPR, and equality standards. Maintain clear and timely communication with prospective learners, parents/carers, schools, and external agencies, as well as responding to enquiries and complaints in line with College policies. Student Finance & Support Oversee day-to-day Student Finance operations, ensuring the efficient processing of bursaries, travel support, hardship funds, and other financial assistance. Ensure equitable assessment of applications, providing clear, accessible information regarding eligibility and documentation and that applications are assessed fairly, timely and consistently. Collaborate with Finance and Support teams to identify and remove financial barriers for vulnerable learners while ensuring strict audit compliance. Operational Leadership & People Management Provide day-to-day leadership for the Customer Experience team (Admissions, Enrolment and Student Finance), managing workloads and priorities, managing staffing levels, ensuring adequate cover during peak periods and providing front of house cover for Welcome Host staff on reception. Foster a high-performance culture through active supervision, coaching, and performance management, centered on collaboration and professionalism. Manage external communications with parents, schools, and agencies, handling complex enquiries and complaints in accordance with college policy. Review processes regularly, identify inefficiencies and propose refinements to ensure the service remains effective, efficient, compliant and customer-centred. Provide regular updates/reports to managers and curriculum teams regarding application numbers, progress against targets, operational issues and areas of risk. They will contribute to cross-college working groups and ensure staff across the College understand and support the admissions and pre-entry processes. Data Integrity & Compliance Maintain the accuracy and integrity of enrolment data, overseeing regular data cleansing and system updates in collaboration with the Funding and Compliance team. This includes overseeing data checks, cleansing and updates, working in close collaboration with Funding and Compliance to ensure systems are used consistently and that student records meet internal and external compliance standards. Ensure cross-departmental alignment by working with Safeguarding, SEND, and Curriculum teams to support the transition of learners with additional needs. Report on progress, providing regular updates to senior management regarding application targets, operational risks, and service improvements. Uphold institutional standards, ensuring that Safeguarding, Equality & Diversity, and GDPR principles are embedded across all customer-facing operations. Being part of the College Leadership Team Contribute to the development and implementation of the College Strategy and role model a visible, values driven leadership that promotes trust, accountability, professionalism, and continuous improvement. Prepare and present clear, timely papers and reports to support effective and informed decision-making. Sharing information where requested and appropriate for other key stakeholders such as the DfE. Manage budgets proactively in line with financial regulations, ensuring value for money and contributing to income generation and capital investment where appropriate. Deputise for Senior Management Team members, attending meetings and representing the College in key activities as required. Participating fully in Human Resources procedures including the Annual Performance Review process; Return to Work/Managing Attendance Policy and Quality and Performance Management policies. Other Duties and Responsibilities Ensure staff as well as visitors and contractors understand and consistently apply Safeguarding and Equality and Diversity measures to ensure a healthy, sustainable and productive learning environment is consistently maintained. To undertake a Duty Principal role on a rota basis at one of the Colleges campus, to support wider College activities. To carry out any other duties as directed by your Line Manager. City of Wolverhampton College is a leading provider of further education and training operating within a dynamic and evolving sector. As a values-driven employer, we expect all staff to take ownership and participate collaboratively in college activities, adopting a flexible approach to support our mission of defining futures. This job description is not intended to be exhaustive; it provides an indicative outline of the responsibilities associated with the post at the time of drafting. Duties may vary periodically to respond to the needs of our learners and the region, without altering the general character of the role or level of responsibility. Such variations are a common occurrence in our commitment to excellence and do not, in themselves, justify a reconsideration of the terms and conditions of employment. Safeguarding The College is committed to safeguarding and protecting the welfare of learners and expects all who work with or on behalf of the College to share this commitment. All roles within the College are therefore subject to DBS regulations. The College considers that the job holder for this role should have a DBS Enhanced CHILD disclosure. Equality, Diversity, and Inclusion The college is committed to the promotion of equality, diversity and inclusion in all of our activities and to encouraging access to our college from all groups, irrespective of race, gender, age, disability or sexual orientation. We are working to create an environment in which cultural diversity and individual difference are positively valued in an environment free from harassment and discrimination. Annual Performance Review The College requires all colleagues to undertake full participation. Values Our values are the foundation of everything we do. They reflect our commitment and shape our college, ensuring that every interaction makes a meaningful impact. Our values are: We workCollaboratively. We takeOwnership. We areWelcoming. We showCommitment.
Senior Engineer - Leeds
Roughan & O'donovan Otley, Yorkshire
Roughan & O'Donovan is seeking to appoint a senior engineer with a minimum of seven years' relevant experience for a permanent position within our expanding UK team Job type: Permanent About the role As a senior engineer, you will play an integral role in the design and delivery of our bridge and multidisciplinary projects. You will be supported throughout by our teams in the UK and Ireland. Main duties and responsibilities: Work with existing and new bridge and civil structures across a range of materials and forms, superstructure, substructure and articulation elements Participate in the early project stages, including scoping, specifying and interpreting surveys, inspection and investigative works, optioneering and scheme design Undertake detailed design work, including modelling, calculations and overseeing drawing production Prepare documents, including technical reports, specifications and contract documents Undertake independent design checking and provide construction stage support Interface with clients from local and national authorities, consultants, and design & build contractors amongst others About Roughan & O'Donovan Roughan & O'Donovan (ROD) is a leading, privately owned civil, structural and environmental engineering consultancy. We employ a multidisciplinary team of over 250 people across our four UK and Ireland offices. Founded in Dublin in 1974, we plan, design and manage major infrastructure projects.Our hands-on, director-led approach to projects and operations enables us to work collaboratively with our team to develop innovative, cost-effective solutions that maximise value for our clients and learning for our people. We enjoy strong client, partner and stakeholder relationships, and much of our work comes from repeat business. A welcoming and friendly company, we genuinely care about our staff and invest heavily in their personal and professional development through all stages of career growth. Our Leeds office opened in 2019 and is now well established, with a rapidly growing team and a strong pipeline of projects. A minimum of seven years' relevant experience in the civil or structural engineering client, consultancy or construction sector Good technical knowledge of bridges Good knowledge of structural analysis software including finite element analysis Good knowledge of and experience in the use of the Design Manual for Roads and Bridges (DMRB) and other standards and legislation in the field of bridge/structural design including Eurocodes Hold the title of CEng with the ICE, IStructE or equivalent Experienced in written and in-person interaction with external parties Excellent attention to detail Flexible, motivated and focused Comfortable working in a busy work environment with tight deadlines Fluent orhighly proficient in spoken and written English Multidisciplinary consultancy or contracting experience from allied civil engineering disciplines, such as highways, structures, geotechnics, rail or water. Why consider this opportunity At ROD, we believe that it is the talent, energy and commitment our people bring to our business that make us who we are.Our work has been recognised for its design excellence, with our projects winning many prestigious industry awards in the UK and Ireland. We offer a wide range of benefits, including a competitive salary; 27 days annual leave (inclusive of bank holidays); contributory pension; training opportunities tailored to your needs; and free parking. Our modern and spacious office is based in a converted mill building overlooking the River Wharfe. It is accessible by public transport and by car and is only a 10-minute drive from Leeds Bradford Airport. To apply Address your cover letter to Human Resources Roughan & O'Donovan is an equal opportunity employer. For compliance purposes, Roughan & O'Donovan will retain, for at least one year, all records arising from the recruitment process. Roughan & O'Donovan is not accepting unsolicited CVs from search firms. CVs submitted by search firms without a valid written search agreement, including those submitted to hiring managers, are deemed to be the sole property of Roughan & O'Donovan and no fee will be paid in the event of a candidate(s) being hired.
Apr 06, 2026
Full time
Roughan & O'Donovan is seeking to appoint a senior engineer with a minimum of seven years' relevant experience for a permanent position within our expanding UK team Job type: Permanent About the role As a senior engineer, you will play an integral role in the design and delivery of our bridge and multidisciplinary projects. You will be supported throughout by our teams in the UK and Ireland. Main duties and responsibilities: Work with existing and new bridge and civil structures across a range of materials and forms, superstructure, substructure and articulation elements Participate in the early project stages, including scoping, specifying and interpreting surveys, inspection and investigative works, optioneering and scheme design Undertake detailed design work, including modelling, calculations and overseeing drawing production Prepare documents, including technical reports, specifications and contract documents Undertake independent design checking and provide construction stage support Interface with clients from local and national authorities, consultants, and design & build contractors amongst others About Roughan & O'Donovan Roughan & O'Donovan (ROD) is a leading, privately owned civil, structural and environmental engineering consultancy. We employ a multidisciplinary team of over 250 people across our four UK and Ireland offices. Founded in Dublin in 1974, we plan, design and manage major infrastructure projects.Our hands-on, director-led approach to projects and operations enables us to work collaboratively with our team to develop innovative, cost-effective solutions that maximise value for our clients and learning for our people. We enjoy strong client, partner and stakeholder relationships, and much of our work comes from repeat business. A welcoming and friendly company, we genuinely care about our staff and invest heavily in their personal and professional development through all stages of career growth. Our Leeds office opened in 2019 and is now well established, with a rapidly growing team and a strong pipeline of projects. A minimum of seven years' relevant experience in the civil or structural engineering client, consultancy or construction sector Good technical knowledge of bridges Good knowledge of structural analysis software including finite element analysis Good knowledge of and experience in the use of the Design Manual for Roads and Bridges (DMRB) and other standards and legislation in the field of bridge/structural design including Eurocodes Hold the title of CEng with the ICE, IStructE or equivalent Experienced in written and in-person interaction with external parties Excellent attention to detail Flexible, motivated and focused Comfortable working in a busy work environment with tight deadlines Fluent orhighly proficient in spoken and written English Multidisciplinary consultancy or contracting experience from allied civil engineering disciplines, such as highways, structures, geotechnics, rail or water. Why consider this opportunity At ROD, we believe that it is the talent, energy and commitment our people bring to our business that make us who we are.Our work has been recognised for its design excellence, with our projects winning many prestigious industry awards in the UK and Ireland. We offer a wide range of benefits, including a competitive salary; 27 days annual leave (inclusive of bank holidays); contributory pension; training opportunities tailored to your needs; and free parking. Our modern and spacious office is based in a converted mill building overlooking the River Wharfe. It is accessible by public transport and by car and is only a 10-minute drive from Leeds Bradford Airport. To apply Address your cover letter to Human Resources Roughan & O'Donovan is an equal opportunity employer. For compliance purposes, Roughan & O'Donovan will retain, for at least one year, all records arising from the recruitment process. Roughan & O'Donovan is not accepting unsolicited CVs from search firms. CVs submitted by search firms without a valid written search agreement, including those submitted to hiring managers, are deemed to be the sole property of Roughan & O'Donovan and no fee will be paid in the event of a candidate(s) being hired.
Store Manager/ Store Manager Plus
Trek Bicycle Corporation Bracknell, Berkshire
Store Manager/ Store Manager Plus page is loaded Store Manager/ Store Manager Pluslocations: Bracknell, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: Trek113957 Job Description We are currently recruiting for: Position: Store Manager / Store Manager Plus Location: Bracknell Job Type: Full Time, Permanent Store Manager / Store Manager Plus (Hybrid Role) We're recruiting for a flexible Store Manager role that can be shaped around your experience. This opportunity could be a stand alone Store Manager position or, for the right candidate, expanded into a Store Manager Plus role supporting a small group of stores alongside leading your own. You'll create an inspiring, high performing environment, deliver exceptional customer experiences, and develop great teams. If you're passionate about people, thrive in leadership, and are excited by the opportunity to grow your impact beyond a single store, we'd love to hear from you. What you'll do As Store Manager, you'll play a central role in creating an inspiring, supportive, and high performing environment for your team and your customers. You'll guide your store's day to day operations, champion exceptional customer experiences, and lead your team with kindness, clarity, and confidence.This role is perfect for someone who loves people, enjoys making a positive impact, and thrives in a leadership position. You'll mentor your team, nurture their development, and create a shop environment that feels welcoming, inclusive, and community focused. You'll also help shape your store's long term success-both operationally and culturally.Your goal isn't just to run a successful store, it's to build a space that brings joy to customers, supports your employees, and becomes a meaningful part of the local community. You'll help create experiences that genuinely make people's lives better. Your key responsibilities Financial Performance • Spend time on the sales floor supporting both your team and your customers to help achieve store goals • Lead by example as one of the store's top salespeople, modelling warm hospitality and thoughtful customer service • Take part in budgeting, financial reviews, and planning to ensure long term success High Performance Staff • Organise, implement, and support ongoing staff training, covering sales, merchandising, systems, and product knowledge • Validate learning through role plays, Trek University modules, customer feedback, and coaching • Lead bi weekly leadership meetings with the Service Lead, Sales Lead, and Inventory Lead • Hold daily huddles to keep the team aligned, supported, and motivated Inventory, Merchandising & Operations • Manage the store's range plan and inventory levels, supported by your buying team • Help create a beautifully presented, inviting, and easy to navigate shop • Support ongoing merchandising, restocking, and store care • Monitor supplies and complete ordering as needed • Complete weekly QuickBooks exports Human Resources • Play an active role in staffing, including interviewing, onboarding, scheduling, and supporting your team as they grow • Help handle employee matters with empathy, structure, and fairness Additional Duties • Support other store operations as needed What you'll bring to the team • A sense of ownership and pride-running the store as if it were your own • A positive, team focused approach and a willingness to jump in wherever needed • Warm hospitality, strong listening skills, and a steady, approachable manner-even during busy periods • A desire to build community connections and make your store a true local cycling hub • Excellent communication skills • Strong attention to detail and a love for hands on problem solving • Curiosity and eagerness to learn about bicycle servicing • A commitment to continuous learning, including new service methods and technologies • Confidence managing schedules, tasks, and day to day operationsIf you don't meet every requirement but feel you bring something special, we'd still love to hear from you. Please tell us in your cover letter why you believe you'd be a great fit-your passion and potential are just as important as your experience. Benefits at Trek 25 days annual leave per year, plus bank holidays Discounted employee purchase scheme on bikes, parts and accessories 24/7 employee assistance program 24/7 virtual GP services and counselling services Gym membership discounts and discounts on other health and wellbeing brands Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more Annual paid time off for charity work Death in service benefitIf you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you. If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Trek is a place where you're valued for being you. If you're really into bikes, that's great. If you're not (yet), that's great too. Because there's a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It's what makes us who we are. Trek was named to Learn more of why Trek is one of the top
Apr 06, 2026
Full time
Store Manager/ Store Manager Plus page is loaded Store Manager/ Store Manager Pluslocations: Bracknell, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: Trek113957 Job Description We are currently recruiting for: Position: Store Manager / Store Manager Plus Location: Bracknell Job Type: Full Time, Permanent Store Manager / Store Manager Plus (Hybrid Role) We're recruiting for a flexible Store Manager role that can be shaped around your experience. This opportunity could be a stand alone Store Manager position or, for the right candidate, expanded into a Store Manager Plus role supporting a small group of stores alongside leading your own. You'll create an inspiring, high performing environment, deliver exceptional customer experiences, and develop great teams. If you're passionate about people, thrive in leadership, and are excited by the opportunity to grow your impact beyond a single store, we'd love to hear from you. What you'll do As Store Manager, you'll play a central role in creating an inspiring, supportive, and high performing environment for your team and your customers. You'll guide your store's day to day operations, champion exceptional customer experiences, and lead your team with kindness, clarity, and confidence.This role is perfect for someone who loves people, enjoys making a positive impact, and thrives in a leadership position. You'll mentor your team, nurture their development, and create a shop environment that feels welcoming, inclusive, and community focused. You'll also help shape your store's long term success-both operationally and culturally.Your goal isn't just to run a successful store, it's to build a space that brings joy to customers, supports your employees, and becomes a meaningful part of the local community. You'll help create experiences that genuinely make people's lives better. Your key responsibilities Financial Performance • Spend time on the sales floor supporting both your team and your customers to help achieve store goals • Lead by example as one of the store's top salespeople, modelling warm hospitality and thoughtful customer service • Take part in budgeting, financial reviews, and planning to ensure long term success High Performance Staff • Organise, implement, and support ongoing staff training, covering sales, merchandising, systems, and product knowledge • Validate learning through role plays, Trek University modules, customer feedback, and coaching • Lead bi weekly leadership meetings with the Service Lead, Sales Lead, and Inventory Lead • Hold daily huddles to keep the team aligned, supported, and motivated Inventory, Merchandising & Operations • Manage the store's range plan and inventory levels, supported by your buying team • Help create a beautifully presented, inviting, and easy to navigate shop • Support ongoing merchandising, restocking, and store care • Monitor supplies and complete ordering as needed • Complete weekly QuickBooks exports Human Resources • Play an active role in staffing, including interviewing, onboarding, scheduling, and supporting your team as they grow • Help handle employee matters with empathy, structure, and fairness Additional Duties • Support other store operations as needed What you'll bring to the team • A sense of ownership and pride-running the store as if it were your own • A positive, team focused approach and a willingness to jump in wherever needed • Warm hospitality, strong listening skills, and a steady, approachable manner-even during busy periods • A desire to build community connections and make your store a true local cycling hub • Excellent communication skills • Strong attention to detail and a love for hands on problem solving • Curiosity and eagerness to learn about bicycle servicing • A commitment to continuous learning, including new service methods and technologies • Confidence managing schedules, tasks, and day to day operationsIf you don't meet every requirement but feel you bring something special, we'd still love to hear from you. Please tell us in your cover letter why you believe you'd be a great fit-your passion and potential are just as important as your experience. Benefits at Trek 25 days annual leave per year, plus bank holidays Discounted employee purchase scheme on bikes, parts and accessories 24/7 employee assistance program 24/7 virtual GP services and counselling services Gym membership discounts and discounts on other health and wellbeing brands Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more Annual paid time off for charity work Death in service benefitIf you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you. If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Trek is a place where you're valued for being you. If you're really into bikes, that's great. If you're not (yet), that's great too. Because there's a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It's what makes us who we are. Trek was named to Learn more of why Trek is one of the top
Product Manager - Front End Mobile (Vice President)
Project Management Institute
As a Front End Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat structure organization. Your responsibilities are to deliver end to end cutting edge solutions in the form of cloud native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages. Our Front End team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. About the Role We're looking for a customer obsessed Product Manager to lead high impact mobile app journeys across our Front End. You will own outcomes end to end-clarifying customer needs, shaping product strategy, sequencing and delivering complex cross team initiatives, and reporting progress with clarity and rigor. You'll partner closely with React Native, iOS, and Android engineers, as well as Design, Content, and Research, to build experiences that are fast, intuitive, and reliable. This role blends product management, business analysis, delivery/program management, and stakeholder leadership across multiple high profile initiatives. What you'll do Define and deliver best in class mobile experiences across core journeys (e.g., onboarding, authentication, home, profile/settings, payments, cards, servicing, support), grounded in customer insight and data. Act as the voice of the customer-translate research, analytics, and feedback into clear problem statements, success metrics, and product requirements. Own and continuously refine the Front End backlog-write crisp epics and user stories, define acceptance criteria, and ensure technical and non functional requirements are covered. Drive planning and execution-sequence work into sprints, manage dependencies, and track delivery to milestones; proactively surface risks, issues, and trade offs with mitigation plans. Lead cross functional delivery-align Design, Content, Engineering, Research, Operations, and partner/ back end teams around scope, timelines, and quality. Establish transparent reporting-provide clear status updates, delivery metrics, and readouts for senior stakeholders and governance forums. Ensure quality at pace-champion feature flagging, A/B testing, monitoring, and release best practices to deliver thoroughly tested, resilient features. Monitor market and competitive trends alongside User Research-identify opportunities to differentiate and inform roadmap and prioritisation. Qualifications and skills Deep understanding of iOS and Android platforms, guidelines, and ecosystem differences, with a strong grasp of mobile UI/UX principles. Experience delivering at scale mobile products in a company with a significant digital/mobile footprint. Proven track record operating in a hybrid capacity: product management, business analysis, and program/delivery management across complex, cross functional initiatives. Hands on Agile delivery experience (sprint planning, backlog management, story writing, acceptance criteria, ceremonies). Experience working with React Native or mixed native/React Native app architectures. Comfortable navigating multi market/multi product/multi language contexts and aligning numerous stakeholders. Working knowledge of A/B testing methodologies, experimentation design, and interpretation of results. Familiarity with feature flags and progressive delivery strategies. What will set you apart Experience with financial services, payments, cards, or regulated onboarding flows. Data fluency-defining metrics, instrumenting analytics, and using dashboards to guide decisions. We use Amplitude in the Front End space. Demonstrated ability to influence without authority and to deliver on time in dependency rich environments. Strong communication skills-crisp status reporting, risk articulation, and executive ready updates. Strong technical writing/documentation skills (PRDs, flow specs, API/contract dependencies, non functional requirements). About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. The Digital team is dedicated to creating innovative, industry leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
Apr 06, 2026
Full time
As a Front End Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat structure organization. Your responsibilities are to deliver end to end cutting edge solutions in the form of cloud native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages. Our Front End team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. While we're looking for professional skills, culture is just as important to us. We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference - on us as a company, and on our clients and business partners around the world. About the Role We're looking for a customer obsessed Product Manager to lead high impact mobile app journeys across our Front End. You will own outcomes end to end-clarifying customer needs, shaping product strategy, sequencing and delivering complex cross team initiatives, and reporting progress with clarity and rigor. You'll partner closely with React Native, iOS, and Android engineers, as well as Design, Content, and Research, to build experiences that are fast, intuitive, and reliable. This role blends product management, business analysis, delivery/program management, and stakeholder leadership across multiple high profile initiatives. What you'll do Define and deliver best in class mobile experiences across core journeys (e.g., onboarding, authentication, home, profile/settings, payments, cards, servicing, support), grounded in customer insight and data. Act as the voice of the customer-translate research, analytics, and feedback into clear problem statements, success metrics, and product requirements. Own and continuously refine the Front End backlog-write crisp epics and user stories, define acceptance criteria, and ensure technical and non functional requirements are covered. Drive planning and execution-sequence work into sprints, manage dependencies, and track delivery to milestones; proactively surface risks, issues, and trade offs with mitigation plans. Lead cross functional delivery-align Design, Content, Engineering, Research, Operations, and partner/ back end teams around scope, timelines, and quality. Establish transparent reporting-provide clear status updates, delivery metrics, and readouts for senior stakeholders and governance forums. Ensure quality at pace-champion feature flagging, A/B testing, monitoring, and release best practices to deliver thoroughly tested, resilient features. Monitor market and competitive trends alongside User Research-identify opportunities to differentiate and inform roadmap and prioritisation. Qualifications and skills Deep understanding of iOS and Android platforms, guidelines, and ecosystem differences, with a strong grasp of mobile UI/UX principles. Experience delivering at scale mobile products in a company with a significant digital/mobile footprint. Proven track record operating in a hybrid capacity: product management, business analysis, and program/delivery management across complex, cross functional initiatives. Hands on Agile delivery experience (sprint planning, backlog management, story writing, acceptance criteria, ceremonies). Experience working with React Native or mixed native/React Native app architectures. Comfortable navigating multi market/multi product/multi language contexts and aligning numerous stakeholders. Working knowledge of A/B testing methodologies, experimentation design, and interpretation of results. Familiarity with feature flags and progressive delivery strategies. What will set you apart Experience with financial services, payments, cards, or regulated onboarding flows. Data fluency-defining metrics, instrumenting analytics, and using dashboards to guide decisions. We use Amplitude in the Front End space. Demonstrated ability to influence without authority and to deliver on time in dependency rich environments. Strong communication skills-crisp status reporting, risk articulation, and executive ready updates. Strong technical writing/documentation skills (PRDs, flow specs, API/contract dependencies, non functional requirements). About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first class business in a first class way approach to serving clients drives everything we do. We strive to build trusted, long term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation. About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. The Digital team is dedicated to creating innovative, industry leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
Support Manager
NHS Manchester, Lancashire
We would like to share an exciting opportunity that has arisen within the Clinical Networked Services division. We would like to receive interest from an experienced manager looking to join this progressive division as a Band 5 Support Manager under a 6-month fixed term post. The successful applicant will play a pivotal role in helping to run a busy department which has recently undergone massive change with two departments becoming integrated with one another, bringing about new ways of working for management and clinicians as well as a new management structure for administration staff. Main duties of the job The post holders' duties will be varied and will include responsibility for the line management of some B2/B3 staff, preparation for and attendance at some of the trust's performance meetings, ordering office stationery and supplies, assisting with shortlisting and interviews for the department and will deputise for the Assistant service manager where appropriate. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities DUTIES AND RESPONSIBILITIES Be able to manage own workload in a fast-paced office environment where the workload and work patterns are often unpredictable. Act as the first point of contact for medical, nursing and clerical / secretarial staff in the resolution of admin queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Assistant Service Managers/Service Managers in a timely manner. Works within defined SOPs, protocol and policies but has autonomy to plan and manage their own workload. Have excellent planning and organisational skills to be responsible for workload planning and delegation for all administrative staff. This will require adjustment of plans to cope with changing demands as well as staffing issues. You will use and trust systems such as Epro to implement action plans to resolve workload inequalities generated through service developments / changes to work practice. Develops information systems to enable and improve the working practices within the department. Required to oversee changes to working practice and implement projects which will require the development of plans to ensure deadlines are met. These projects could be complex in nature and require adjustment as the process develops. Working in conjunction with the Assistant Service Manager for admin staff recruitment and selection in accordance Trust Recruitment Policy. Line management responsibility for a number of staff with responsibility for the management of annual performance development reviews, work allocation and conduct and capability matters for all administrative and clerical staff within the department. Co-ordinate staff absence and record attendance - Co-ordinate and sanction annual leave for all staff under your hierarchy, ensuring adequate cover is maintained. Conduct return to work interviews on staff returning to work following sickness leave. Be able to deal with complex information where negotiation and cooperation is needed such as when dealing with other NHS organisations and/or departments. Contribute to the regular review of working practices, offer feedback on existing processes, and contribute ideas for the development of new ways of working. Review policy and highlight and implement any changes necessary. Use developed analytical skills to review performance data and identify issues which need to be addressed and make judgements on the correct course of action where there may be more than one possible option. Responsible for the induction and training of new staff, and using the Trust ESR system to identify ongoing training needs of administrative and secretarial staff within the Division. Use NHS Supply Chain to manage the requisition of supplies for the administration service, ensuring adequate levels are always maintained and responsible for reporting on supplies to the budget holder (Assistant Service Manager). Ensure all admin staff are up to date with their essential training and attend mandatory training sessions where necessary. Develop and implement systems for monitoring and reviewing attendance. Ensure all staff are aware of and adhere to existing, updated and new Trust policy and procedure. Attend risk management training and undertake risk assessment audits as required. Respond to PALS concerns and Complaints and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Investigate and respond to incidents raised on the trust Datix reporting system and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Deputise for Assistant Service Managers as necessary. Act in line with the Christie behaviours, to provide effective leadership and motivation to all admin staff, creating a positive working environment in which staff are valued and respected. Ensure effective systems of communication are implemented within the specialty / department and operate at all times. Establish and chair regular admin staff meetings, ensuring staff have a formal route to raise issues and receive information. Working with the Assistant Service Manager in identifying and managing all issues relating to staff performance in accordance with Trust policy. Seek guidance and support from Human Resources and Occupational Health as required. Strong analytical skills will be required to assist with monitoring information from 104/62 day and 18 week cancer pathways and prioritise and oversee any actions required from the team to ensure these targets are met. ADDITIONAL REQUIREMENTS Follow risk management procedures at all times including the identification, assessment and management of risk within the division. To abide by all Trust policies and Procedures. To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification Person Specification Qualifications Degree Level or equivalent experience Experience Office management and supervisory experience Proficient in all aspects of Microsoft Office 2000 Adept at managing a busy and diverse workload Very good office administration skills Working knowledge of NHS performance targets, i.e. 18 weeks Skills Excellent verbal and written skills Frequent requirement for concentration whilst work pattern is unpredictable Able to work autonomously as well as part of a team Able to prioritise work and meet deadlines Manages difficult and often emotional staffing matters. Very well organised Personable Enthusiastic, calm and confident Willingness to develop the role Proactive Professional and confidential manner Proven interpersonal and communication skills to work with clinical and management colleagues at all levels across the organisation Knowledge Knowledge of methods for managing a group of staff Knowledge of clinical governance Knowledge across a range of clinical areas, the NHS and changes within it. Values Ability to demonstrate the organisational values and behaviours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £32,073 to £39,043 a yearPer annum, Pro rata
Apr 06, 2026
Full time
We would like to share an exciting opportunity that has arisen within the Clinical Networked Services division. We would like to receive interest from an experienced manager looking to join this progressive division as a Band 5 Support Manager under a 6-month fixed term post. The successful applicant will play a pivotal role in helping to run a busy department which has recently undergone massive change with two departments becoming integrated with one another, bringing about new ways of working for management and clinicians as well as a new management structure for administration staff. Main duties of the job The post holders' duties will be varied and will include responsibility for the line management of some B2/B3 staff, preparation for and attendance at some of the trust's performance meetings, ordering office stationery and supplies, assisting with shortlisting and interviews for the department and will deputise for the Assistant service manager where appropriate. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities DUTIES AND RESPONSIBILITIES Be able to manage own workload in a fast-paced office environment where the workload and work patterns are often unpredictable. Act as the first point of contact for medical, nursing and clerical / secretarial staff in the resolution of admin queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Assistant Service Managers/Service Managers in a timely manner. Works within defined SOPs, protocol and policies but has autonomy to plan and manage their own workload. Have excellent planning and organisational skills to be responsible for workload planning and delegation for all administrative staff. This will require adjustment of plans to cope with changing demands as well as staffing issues. You will use and trust systems such as Epro to implement action plans to resolve workload inequalities generated through service developments / changes to work practice. Develops information systems to enable and improve the working practices within the department. Required to oversee changes to working practice and implement projects which will require the development of plans to ensure deadlines are met. These projects could be complex in nature and require adjustment as the process develops. Working in conjunction with the Assistant Service Manager for admin staff recruitment and selection in accordance Trust Recruitment Policy. Line management responsibility for a number of staff with responsibility for the management of annual performance development reviews, work allocation and conduct and capability matters for all administrative and clerical staff within the department. Co-ordinate staff absence and record attendance - Co-ordinate and sanction annual leave for all staff under your hierarchy, ensuring adequate cover is maintained. Conduct return to work interviews on staff returning to work following sickness leave. Be able to deal with complex information where negotiation and cooperation is needed such as when dealing with other NHS organisations and/or departments. Contribute to the regular review of working practices, offer feedback on existing processes, and contribute ideas for the development of new ways of working. Review policy and highlight and implement any changes necessary. Use developed analytical skills to review performance data and identify issues which need to be addressed and make judgements on the correct course of action where there may be more than one possible option. Responsible for the induction and training of new staff, and using the Trust ESR system to identify ongoing training needs of administrative and secretarial staff within the Division. Use NHS Supply Chain to manage the requisition of supplies for the administration service, ensuring adequate levels are always maintained and responsible for reporting on supplies to the budget holder (Assistant Service Manager). Ensure all admin staff are up to date with their essential training and attend mandatory training sessions where necessary. Develop and implement systems for monitoring and reviewing attendance. Ensure all staff are aware of and adhere to existing, updated and new Trust policy and procedure. Attend risk management training and undertake risk assessment audits as required. Respond to PALS concerns and Complaints and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Investigate and respond to incidents raised on the trust Datix reporting system and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Deputise for Assistant Service Managers as necessary. Act in line with the Christie behaviours, to provide effective leadership and motivation to all admin staff, creating a positive working environment in which staff are valued and respected. Ensure effective systems of communication are implemented within the specialty / department and operate at all times. Establish and chair regular admin staff meetings, ensuring staff have a formal route to raise issues and receive information. Working with the Assistant Service Manager in identifying and managing all issues relating to staff performance in accordance with Trust policy. Seek guidance and support from Human Resources and Occupational Health as required. Strong analytical skills will be required to assist with monitoring information from 104/62 day and 18 week cancer pathways and prioritise and oversee any actions required from the team to ensure these targets are met. ADDITIONAL REQUIREMENTS Follow risk management procedures at all times including the identification, assessment and management of risk within the division. To abide by all Trust policies and Procedures. To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification Person Specification Qualifications Degree Level or equivalent experience Experience Office management and supervisory experience Proficient in all aspects of Microsoft Office 2000 Adept at managing a busy and diverse workload Very good office administration skills Working knowledge of NHS performance targets, i.e. 18 weeks Skills Excellent verbal and written skills Frequent requirement for concentration whilst work pattern is unpredictable Able to work autonomously as well as part of a team Able to prioritise work and meet deadlines Manages difficult and often emotional staffing matters. Very well organised Personable Enthusiastic, calm and confident Willingness to develop the role Proactive Professional and confidential manner Proven interpersonal and communication skills to work with clinical and management colleagues at all levels across the organisation Knowledge Knowledge of methods for managing a group of staff Knowledge of clinical governance Knowledge across a range of clinical areas, the NHS and changes within it. Values Ability to demonstrate the organisational values and behaviours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £32,073 to £39,043 a yearPer annum, Pro rata
Support Manager
Career Choices Dewis Gyrfa Ltd Manchester, Lancashire
£32,073.00 to £39,043.00 per year, £32073.00 - £39043.00 a year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job DUTIES AND RESPONSIBILITIES Be able to manage own workload in a fast paced office environment where the workload and work patterns are often unpredictable. Act as the first point of contact for medical, nursing and clerical / secretarial staff in the resolution of admin queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Assistant Service Managers/Service Managers in a timely manner. Works within defined SOPs, protocol and policies but has autonomy to plan and manage their own workload. Have excellent planning and organisational skills to be responsible for workload planning and delegation for all administrative staff. This will require adjustment of plans to cope with changing demands as well as staffing issues. You will use and trust systems such as Epro to implement action plans to resolve workload inequalities generated through service developments / changes to work practice. Develops information systems to enable and improve the working practices within the department. Required to oversee changes to working practice and implement projects which will require the development of plans to ensure deadlines are met. These projects could be complex in nature and require adjustment as the process develops. Working in conjunction with the Assistant Service Manager for admin staff recruitment and selection in accordance Trust Recruitment Policy. Line management responsibility for a number of staff with responsibility for the management of annual performance development reviews, work allocation and conduct and capability matters for all administrative and clerical staff within the department. Co-ordinate staff absence and record attendance Co-ordinate and sanction annual leave for all staff under your hierarchy, ensuring adequate cover is maintained. Conduct return to work interviews on staff returning to work following sickness leave. Be able to deal with complex information where negotiation and cooperation is needed such as when dealing with other NHS organisations and/or departments. Contribute to the regular review of working practices, offer feedback on existing processes, and contribute ideas for the development of new ways of working. Review policy and highlight and implement any changes necessary. Use developed analytical skills to review performance data and identify issues which need to be addressed and make judgements on the correct course of action where there may be more than one possible option. Responsible for the induction and training of new staff, and using the Trust ESR system to identify ongoing training needs of administrative and secretarial staff within the Division. Use NHS Supply Chain to manage the requisition of supplies for the administration service, ensuring adequate levels are always maintained and responsible for reporting on supplies to the budget holder (Assistant Service Manager). Ensure all admin staff are up to date with their essential training and attend mandatory training sessions where necessary. Develop and implement systems for monitoring and reviewing attendance. Ensure all staff are aware of and adhere to existing, updated and new Trust policy and procedure. Attend risk management training and undertake risk assessment audits as required. Respond to PALS concerns and Complaints and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Investigate and respond to incidents raised on the trust Datix reporting system and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Deputise for Assistant Service Managers as necessary. Act in line with the Christie behaviours, to provide effective leadership and motivation to all admin staff, creating a positive working environment in which staff are valued and respected. Ensure effective systems of communication are implemented within the specialty / department and operate at all times. Establish and chair regular admin staff meetings, ensuring staff have a formal route to raise issues and receive information. Working with the Assistant Service Manager in identifying and managing all issues relating to staff performance in accordance with Trust policy. Seek guidance and support from Human Resources and Occupational Health as required. Strong analytical skills will be required to assist with monitoring information from 104/62 day and 18 week cancer pathways and prioritise and oversee any actions required from the team to ensure these targets are met. ADDITIONAL REQUIREMENTS Follow risk management procedures at all times including the identification, assessment and management of risk within the division. To abide by all Trust policies and Procedures. To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 06, 2026
Full time
£32,073.00 to £39,043.00 per year, £32073.00 - £39043.00 a year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job DUTIES AND RESPONSIBILITIES Be able to manage own workload in a fast paced office environment where the workload and work patterns are often unpredictable. Act as the first point of contact for medical, nursing and clerical / secretarial staff in the resolution of admin queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Assistant Service Managers/Service Managers in a timely manner. Works within defined SOPs, protocol and policies but has autonomy to plan and manage their own workload. Have excellent planning and organisational skills to be responsible for workload planning and delegation for all administrative staff. This will require adjustment of plans to cope with changing demands as well as staffing issues. You will use and trust systems such as Epro to implement action plans to resolve workload inequalities generated through service developments / changes to work practice. Develops information systems to enable and improve the working practices within the department. Required to oversee changes to working practice and implement projects which will require the development of plans to ensure deadlines are met. These projects could be complex in nature and require adjustment as the process develops. Working in conjunction with the Assistant Service Manager for admin staff recruitment and selection in accordance Trust Recruitment Policy. Line management responsibility for a number of staff with responsibility for the management of annual performance development reviews, work allocation and conduct and capability matters for all administrative and clerical staff within the department. Co-ordinate staff absence and record attendance Co-ordinate and sanction annual leave for all staff under your hierarchy, ensuring adequate cover is maintained. Conduct return to work interviews on staff returning to work following sickness leave. Be able to deal with complex information where negotiation and cooperation is needed such as when dealing with other NHS organisations and/or departments. Contribute to the regular review of working practices, offer feedback on existing processes, and contribute ideas for the development of new ways of working. Review policy and highlight and implement any changes necessary. Use developed analytical skills to review performance data and identify issues which need to be addressed and make judgements on the correct course of action where there may be more than one possible option. Responsible for the induction and training of new staff, and using the Trust ESR system to identify ongoing training needs of administrative and secretarial staff within the Division. Use NHS Supply Chain to manage the requisition of supplies for the administration service, ensuring adequate levels are always maintained and responsible for reporting on supplies to the budget holder (Assistant Service Manager). Ensure all admin staff are up to date with their essential training and attend mandatory training sessions where necessary. Develop and implement systems for monitoring and reviewing attendance. Ensure all staff are aware of and adhere to existing, updated and new Trust policy and procedure. Attend risk management training and undertake risk assessment audits as required. Respond to PALS concerns and Complaints and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Investigate and respond to incidents raised on the trust Datix reporting system and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Deputise for Assistant Service Managers as necessary. Act in line with the Christie behaviours, to provide effective leadership and motivation to all admin staff, creating a positive working environment in which staff are valued and respected. Ensure effective systems of communication are implemented within the specialty / department and operate at all times. Establish and chair regular admin staff meetings, ensuring staff have a formal route to raise issues and receive information. Working with the Assistant Service Manager in identifying and managing all issues relating to staff performance in accordance with Trust policy. Seek guidance and support from Human Resources and Occupational Health as required. Strong analytical skills will be required to assist with monitoring information from 104/62 day and 18 week cancer pathways and prioritise and oversee any actions required from the team to ensure these targets are met. ADDITIONAL REQUIREMENTS Follow risk management procedures at all times including the identification, assessment and management of risk within the division. To abide by all Trust policies and Procedures. To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Sr Technical Customer Success Manager (French speaking, 12 mth FTC)
Amplitude
Sr Technical Customer Success Manager (French speaking, 12 mth FTC) London, UK Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best in class solution for product, data, and marketing teams. Learn more at Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers. We have a current opening for a maternity leave cover on a 12 month fixed term contract. The Technical Customer Success Manager is a senior strategic operator and the primary owner of the customer deployment, adoption, and outcomes from presales through renewal and expansion. They bring expert level Amplitude product knowledge and deep fluency in customer technical ecosystems-data foundations, taxonomy, instrumentation patterns, MCP integrations, and architecture-using that context to deploy use cases, close adoption gaps, and prescribe what good looks like at each maturity stage. The Technical Customer Success Manager is execution first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer's environment. They build trusted relationships with power users and technical champions, while maintaining the business acumen to connect product outcomes to commercial value and executive priorities. They are the persistent, continuous presence the customer experiences as "Amplitude"-no handoffs, no gaps, no ambiguity about who owns the outcome. You enjoy working in a fast paced environment where you wear many hats. You get equally excited by growing your book of business in partnership with sales as you do by helping a customer on their success journey. You apply a growth mindset to learning new technical and job skills. You bring strong organization, problem solving, and communication skills along with a passion for working with customers. As a Sr. Technical Customer Success Manager, you will: Be responsible for supporting scope of services and use case alignment pre sales and delivery through implementation and deployment of use cases Partner with Account Executives to develop and execute a plan for driving results within your portfolio, working collaboratively to secure successful renewals and expansions Leverage customer data to proactively monitor account health, drive adoption and identify opportunities to help customers acquire maximum value from Amplitude Provide expertise to help customers derive valuable insights from our highly technical product Gain a deep understanding of the business needs of your clients and how Amplitude provides value in driving to those outcomes to plan and deliver value based business reviews with client executives Innovate when it comes to managing a portfolio of Enterprise and Emerging Enterprise accounts (30-40) and share ideas for driving efficiencies and develop best practices that will scale as the business grows Champion the needs of the market and serve as internal advocate for customers Effectively prioritize in order to deliver on key business objectives across your portfolio Critical Skills Profile Strategic Consultation: Opinionated and prescriptive with strong objection handling. Says no to bad implementation patterns; prescribes certified architectures; holds customers accountable to their own defined success criteria. Business and Use Case Acumen: Starting from presales through renewal/expansion, understand customer business, critical use cases and business challenges and prescribe deployment plan to achieve desired goals. Ecosystem, AI and Data Fluency: Comfortable with Amplitude data architecture, taxonomy design, instrumentation methods, and AI/agent setup and workflows - enough to unlock desired use cases, diagnose problems and guide supporting teams (CSA, Partner, etc) Hands on Product Expertise: review dashboards/agents live with customers, runs AI analytics sessions/workbooks, co configures Amplitude agents, understand the customer business context and identify growth opportunities Action Oriented Program Management: Extreme ownership to drive accountability from deployment to ongoing success, including project timeline, and customer milestone cadence across a book. Escalate and know when to effectively pull in resources. Deployment Management: the Technical Customer Success Manager is accountable for deployment quality even on partner led accounts. They must join kickoff, accountable for clean taxonomy, monitor partner health, and elevate PDM when quality issues arise. This is a net new responsibility vs. today's CSM. Relationship Builder: contributes to build and maintain EB relationships independently around deployment, adoption and maturity - does not rely on AE to hold these conversations - nurture power users and technical champions Champion Health Awareness: proactively detects changes in customer engagement, sponsor changes, and data drift before they become churn signals, ability to identify signals and action on them AI Innovation & Proficiency: Constantly innovate to embed AI in day to day workflow to improve efficiency and customer outcomes Experiment, iterate and share best practices. Portfolio Prioritization: You are responsible for retention in your territory. Ruthlessly prioritize your time and the resources around you to drive customer growth. Staying Safe - Protect Yourself From Recruitment Fraud. We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Apr 06, 2026
Full time
Sr Technical Customer Success Manager (French speaking, 12 mth FTC) London, UK Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best in class solution for product, data, and marketing teams. Learn more at Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers. We have a current opening for a maternity leave cover on a 12 month fixed term contract. The Technical Customer Success Manager is a senior strategic operator and the primary owner of the customer deployment, adoption, and outcomes from presales through renewal and expansion. They bring expert level Amplitude product knowledge and deep fluency in customer technical ecosystems-data foundations, taxonomy, instrumentation patterns, MCP integrations, and architecture-using that context to deploy use cases, close adoption gaps, and prescribe what good looks like at each maturity stage. The Technical Customer Success Manager is execution first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer's environment. They build trusted relationships with power users and technical champions, while maintaining the business acumen to connect product outcomes to commercial value and executive priorities. They are the persistent, continuous presence the customer experiences as "Amplitude"-no handoffs, no gaps, no ambiguity about who owns the outcome. You enjoy working in a fast paced environment where you wear many hats. You get equally excited by growing your book of business in partnership with sales as you do by helping a customer on their success journey. You apply a growth mindset to learning new technical and job skills. You bring strong organization, problem solving, and communication skills along with a passion for working with customers. As a Sr. Technical Customer Success Manager, you will: Be responsible for supporting scope of services and use case alignment pre sales and delivery through implementation and deployment of use cases Partner with Account Executives to develop and execute a plan for driving results within your portfolio, working collaboratively to secure successful renewals and expansions Leverage customer data to proactively monitor account health, drive adoption and identify opportunities to help customers acquire maximum value from Amplitude Provide expertise to help customers derive valuable insights from our highly technical product Gain a deep understanding of the business needs of your clients and how Amplitude provides value in driving to those outcomes to plan and deliver value based business reviews with client executives Innovate when it comes to managing a portfolio of Enterprise and Emerging Enterprise accounts (30-40) and share ideas for driving efficiencies and develop best practices that will scale as the business grows Champion the needs of the market and serve as internal advocate for customers Effectively prioritize in order to deliver on key business objectives across your portfolio Critical Skills Profile Strategic Consultation: Opinionated and prescriptive with strong objection handling. Says no to bad implementation patterns; prescribes certified architectures; holds customers accountable to their own defined success criteria. Business and Use Case Acumen: Starting from presales through renewal/expansion, understand customer business, critical use cases and business challenges and prescribe deployment plan to achieve desired goals. Ecosystem, AI and Data Fluency: Comfortable with Amplitude data architecture, taxonomy design, instrumentation methods, and AI/agent setup and workflows - enough to unlock desired use cases, diagnose problems and guide supporting teams (CSA, Partner, etc) Hands on Product Expertise: review dashboards/agents live with customers, runs AI analytics sessions/workbooks, co configures Amplitude agents, understand the customer business context and identify growth opportunities Action Oriented Program Management: Extreme ownership to drive accountability from deployment to ongoing success, including project timeline, and customer milestone cadence across a book. Escalate and know when to effectively pull in resources. Deployment Management: the Technical Customer Success Manager is accountable for deployment quality even on partner led accounts. They must join kickoff, accountable for clean taxonomy, monitor partner health, and elevate PDM when quality issues arise. This is a net new responsibility vs. today's CSM. Relationship Builder: contributes to build and maintain EB relationships independently around deployment, adoption and maturity - does not rely on AE to hold these conversations - nurture power users and technical champions Champion Health Awareness: proactively detects changes in customer engagement, sponsor changes, and data drift before they become churn signals, ability to identify signals and action on them AI Innovation & Proficiency: Constantly innovate to embed AI in day to day workflow to improve efficiency and customer outcomes Experiment, iterate and share best practices. Portfolio Prioritization: You are responsible for retention in your territory. Ruthlessly prioritize your time and the resources around you to drive customer growth. Staying Safe - Protect Yourself From Recruitment Fraud. We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Strategy Manager - Resources
WeAreTechWomen
Overview Job Role: Strategy Manager - Resources Location: London Career Level: 7 Manager Are you passionate about making energy and natural resources more affordable, secure, and sustainable? Accenture's Resources Strategy Practice is growing, and we're looking for new joiners to our London team, including a Strategy Manager. As a Resources Strategy Manager There will never be a typical day at Accenture, but that's why people love it here. Here are just a few typical responsibilities: Lead the end-to-end delivery of complex strategy and transformation engagements, owning workstreams or full engagements with accountability for quality, outcomes, and client satisfaction. Structure and solve complex, ambiguous business, change, and technology problems, setting the analytical direction for teams and ensuring insights translate into practical, actionable recommendations. Identify and support business development and sales opportunities, partnering with our leaders, clients, and senior managers across our practices to take the best of our firm to our clients. Collaborate closely with senior managers and partners, learning continuously and contributing actively to the development of the Resources Strategy team. Examples of typical projects that you will support and contribute to include: Defining and delivering enterprise-wide energy transition and net-zero strategies. Identifying asset portfolio and capital allocation strategies to maximise value while reducing emissions. Designing new operating models and transformations to enable more agile, efficient, and digitally enabled organisations. Driving large-scale cost, productivity, and performance improvement programmes across upstream, midstream, downstream, utilities, and mining clients. Embedding data, digital, and AI-enabled decision-making into core business and strategic processes. Qualifications Job Qualifications We are looking for high-potential individuals with a rich set of skills, a keen willingness to learn, and personal drive to grow rapidly within the organisation: Significant consulting and/or relevant industry experience in the Resources sector (Oil & Gas, Utilities, Mining). Deep understanding of resources industry trends, strategic challenges, competitive landscapes, and emerging business and operating models. Proven experience leading consulting engagements and managing teams in complex, fast-paced environments. Experience on transformation projects, including operational restructuring, organisational change, and technology-driven transformations. Strong business development capability, including shaping proposals, leading client discussions, and contributing to revenue growth. Comfort operating at the intersection of business and technology, with an understanding of how emerging technologies (e.g., AI, digital solutions) can deliver tangible strategic value for clients. Ability and willingness to travel and work effectively across diverse business and cultural environments. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
Apr 05, 2026
Full time
Overview Job Role: Strategy Manager - Resources Location: London Career Level: 7 Manager Are you passionate about making energy and natural resources more affordable, secure, and sustainable? Accenture's Resources Strategy Practice is growing, and we're looking for new joiners to our London team, including a Strategy Manager. As a Resources Strategy Manager There will never be a typical day at Accenture, but that's why people love it here. Here are just a few typical responsibilities: Lead the end-to-end delivery of complex strategy and transformation engagements, owning workstreams or full engagements with accountability for quality, outcomes, and client satisfaction. Structure and solve complex, ambiguous business, change, and technology problems, setting the analytical direction for teams and ensuring insights translate into practical, actionable recommendations. Identify and support business development and sales opportunities, partnering with our leaders, clients, and senior managers across our practices to take the best of our firm to our clients. Collaborate closely with senior managers and partners, learning continuously and contributing actively to the development of the Resources Strategy team. Examples of typical projects that you will support and contribute to include: Defining and delivering enterprise-wide energy transition and net-zero strategies. Identifying asset portfolio and capital allocation strategies to maximise value while reducing emissions. Designing new operating models and transformations to enable more agile, efficient, and digitally enabled organisations. Driving large-scale cost, productivity, and performance improvement programmes across upstream, midstream, downstream, utilities, and mining clients. Embedding data, digital, and AI-enabled decision-making into core business and strategic processes. Qualifications Job Qualifications We are looking for high-potential individuals with a rich set of skills, a keen willingness to learn, and personal drive to grow rapidly within the organisation: Significant consulting and/or relevant industry experience in the Resources sector (Oil & Gas, Utilities, Mining). Deep understanding of resources industry trends, strategic challenges, competitive landscapes, and emerging business and operating models. Proven experience leading consulting engagements and managing teams in complex, fast-paced environments. Experience on transformation projects, including operational restructuring, organisational change, and technology-driven transformations. Strong business development capability, including shaping proposals, leading client discussions, and contributing to revenue growth. Comfort operating at the intersection of business and technology, with an understanding of how emerging technologies (e.g., AI, digital solutions) can deliver tangible strategic value for clients. Ability and willingness to travel and work effectively across diverse business and cultural environments. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
School Business Manager
JUBILEE PRIMARY SCHOOL-1 Lambeth, London
Jubilee Primary School is a diverse, flourishing and vibrant two form entry primary school located in Tulse Hill, South London. We are looking for an experienced and highly capable School Business Manager who can build upon what is already a very successful and thriving environment. This is a rare opportunity to help shape the future of our popular community school. Permanent, full-time post, working 35 hours per week As our School Business Manager, you will be a member of the Senior Leadership Team having an impact on maintaining and improving the school's performance, while working in close partnership with the Headteacher and wider Leadership Team. You will be responsible for the strategy and operation of the school's business functions, along with the effective management of Finance, Administration, Management Information & ICT, Human Resources & Payroll, Facilities & Property, Health & Safety andthe line management of staff working in these areas. Marketing the school is also a key responsibility, including generating additional income from external sources. The successful applicant will have: The CSBM/DSBM qualification or an equivalent professional qualification. Proven experience of budget management, monitoring and reconciliation. Experience of procurement and delivering Value for Money. Knowledge of Human Resources procedures. Excellent IT skills. We can offer you: An attractive salary Final salary pension scheme Training and development opportunities The opportunity to work in an environment where you will feel valued Please read the attached Job Description & Person Specification. If you think you can meet the challenge and are keen to drive continuous school improvement, please apply. Our Application Form is also attached. HOW TO APPLY To obtain a recruitment pack and/or arrange a school visit, please contact Jackie Boorman on or by email to You can also download the pack and application formvia the school website via the button below. Please email your completed application to - We only accept fully completed application forms received before the closing deadline. We are not able to accept CVs. Closing date: Thursday 16th April 2026. Shortlisting will take place on 17th April 2026 - Only shortlisted applicants will then be contacted. Interviews will be held at the school during week commencing 20 th April 2026. Full details of the interview process will be provided by email. Candidates will be required to prepare a short presentation and submit a short-written task, prior to a panel interview lasting approximately 30 minutes. Lambeth Council and Jubilee School are both committed to safer recruitment. Successful candidates will be subject to an enhanced Disclosure and Barring Service check. Further information about the disclosure can be found at Jubilee Primary School & Children's Centre Tulse Hill, London SW2 2JE Headteacher: Mr Thomas Prestwich Deputy Head: Mrs Sam Esty
Apr 04, 2026
Full time
Jubilee Primary School is a diverse, flourishing and vibrant two form entry primary school located in Tulse Hill, South London. We are looking for an experienced and highly capable School Business Manager who can build upon what is already a very successful and thriving environment. This is a rare opportunity to help shape the future of our popular community school. Permanent, full-time post, working 35 hours per week As our School Business Manager, you will be a member of the Senior Leadership Team having an impact on maintaining and improving the school's performance, while working in close partnership with the Headteacher and wider Leadership Team. You will be responsible for the strategy and operation of the school's business functions, along with the effective management of Finance, Administration, Management Information & ICT, Human Resources & Payroll, Facilities & Property, Health & Safety andthe line management of staff working in these areas. Marketing the school is also a key responsibility, including generating additional income from external sources. The successful applicant will have: The CSBM/DSBM qualification or an equivalent professional qualification. Proven experience of budget management, monitoring and reconciliation. Experience of procurement and delivering Value for Money. Knowledge of Human Resources procedures. Excellent IT skills. We can offer you: An attractive salary Final salary pension scheme Training and development opportunities The opportunity to work in an environment where you will feel valued Please read the attached Job Description & Person Specification. If you think you can meet the challenge and are keen to drive continuous school improvement, please apply. Our Application Form is also attached. HOW TO APPLY To obtain a recruitment pack and/or arrange a school visit, please contact Jackie Boorman on or by email to You can also download the pack and application formvia the school website via the button below. Please email your completed application to - We only accept fully completed application forms received before the closing deadline. We are not able to accept CVs. Closing date: Thursday 16th April 2026. Shortlisting will take place on 17th April 2026 - Only shortlisted applicants will then be contacted. Interviews will be held at the school during week commencing 20 th April 2026. Full details of the interview process will be provided by email. Candidates will be required to prepare a short presentation and submit a short-written task, prior to a panel interview lasting approximately 30 minutes. Lambeth Council and Jubilee School are both committed to safer recruitment. Successful candidates will be subject to an enhanced Disclosure and Barring Service check. Further information about the disclosure can be found at Jubilee Primary School & Children's Centre Tulse Hill, London SW2 2JE Headteacher: Mr Thomas Prestwich Deputy Head: Mrs Sam Esty
People Delivery Administrator
Foot Anstey LLP Plymouth, Devon
Job Title: People Delivery Administrator Ready to take your career to the next level? We're one of the UK's most forward thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let's shape the future together. Note to agencies - we are in a period of exclusive direct sourcing for this role and are not accepting applications from agencies. The role in 60 seconds Role: People Delivery Administrator Team: Human Resources Location: Plymouth Working Pattern: Full time Why this role matters: You will provide vital administrative support to the People Delivery function - a varied and interesting opportunity to gain broad experience across Recruitment, Onboarding, Employee Lifecycle, Employee Wellbeing and Benefits Grow Your Career. Make an Impact. Help Us Shape the Future of People Operations. As our firm continues to grow nationally, we're excited to welcome a proactive and detail driven People Delivery Administrator to join our friendly and fast paced People Delivery team in Plymouth. This is a permanent role supporting our People Delivery Lead, Naomi Marks, and working closely with colleagues across the wider HR function spread across three offices. If you enjoy variety, like to keep things moving, and take pride in getting the details right, you'll feel right at home here. This role will give you the chance to get stuck into the full spectrum of operational HR-from onboarding and employee lifecycle administration to wellbeing, policy, and process improvement. You'll be joining a team that genuinely cares about doing a great job, celebrates one another's strengths, and shares an ambition to keep improving how we work. You'll be supported, trained, and empowered to grow-whether that means developing specialist expertise, taking ownership of projects, or progressing into future roles within HR. What you'll do Preparing letters and documentation across confidential and contractual matters Managing onboarding from start to finish: drafting offers and contracts, running checks, arranging references, and coordinating induction activity Creating and maintaining employee records with accuracy and care Acting as the first point of contact for everyday HR queries, supporting managers and employees on wellbeing and policy matters Assisting with payroll changes, ensuring joiners, leavers and updates are processed correctly and on time Supporting HR projects, especially around systems, data and continuous improvement activities Managing queries in our HR and Onboarding mailbox, responding promptly and professionally Helping update policies and produce HR data reports What we're looking for Excellent attention to detail and accuracy Strong organisation skills and confidence managing multiple deadlines Clear, friendly communication skills-written and verbal The ability to build positive relationships across teams and locations A collaborative approach and a willingness to pitch in wherever needed Good working knowledge of Microsoft Office, including Excel Personal integrity and accountability in handling confidential information Confidence working with HR policies and processes Curiosity to spot improvements and suggest more efficient ways of working A proactive, adaptable approach-and enthusiasm for developing your HR career Join a seriously ambitious firm An ambitious growth strategy that opens up opportunities for our people to make their mark. A client base that spans household names, thriving startups, and ambitious enterprises. A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative. A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities. Comprehensive professional development and training - whatever your role and level we have training that will support you to achieve your goals. Progressive benefits tailored to you Competitive salary and performance linked bonus. Enhanced parental leave policies. Healthcare and wellbeing initiatives (e.g., mental health support, gym memberships). Ready to apply? Hit the "Apply Now" button. Send us your CV and a quick note on why this role is perfect for you. Our team will review your application and be in touch, whatever the outcome. Invited for interview? With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do. We're here to support your individual needs. If you require any adaptations or adjustments, we're more than happy to accommodate these. Before your interview, we'll contact you to discuss the themes we'll cover and answer any questions you might have. If you'd like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know. Let's make your next career move the start of something extraordinary. We are proud to be an Equal Opportunities Employer. As part of our commitment to diversity and inclusion, we invite applicants to complete optional demographic questions. Any information you choose to share will be anonymised and not linked to your application. For applicants in Northern Ireland: To meet our obligations under the Fair Employment & Treatment (NI) Order 1998, we monitor community background and sex to promote equality of opportunity. While you're not required to answer these questions, we encourage you to do so. Your responses will be used anonymously for reporting to the Equality Commission and will not influence any recruitment or employment decisions.
Apr 04, 2026
Full time
Job Title: People Delivery Administrator Ready to take your career to the next level? We're one of the UK's most forward thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let's shape the future together. Note to agencies - we are in a period of exclusive direct sourcing for this role and are not accepting applications from agencies. The role in 60 seconds Role: People Delivery Administrator Team: Human Resources Location: Plymouth Working Pattern: Full time Why this role matters: You will provide vital administrative support to the People Delivery function - a varied and interesting opportunity to gain broad experience across Recruitment, Onboarding, Employee Lifecycle, Employee Wellbeing and Benefits Grow Your Career. Make an Impact. Help Us Shape the Future of People Operations. As our firm continues to grow nationally, we're excited to welcome a proactive and detail driven People Delivery Administrator to join our friendly and fast paced People Delivery team in Plymouth. This is a permanent role supporting our People Delivery Lead, Naomi Marks, and working closely with colleagues across the wider HR function spread across three offices. If you enjoy variety, like to keep things moving, and take pride in getting the details right, you'll feel right at home here. This role will give you the chance to get stuck into the full spectrum of operational HR-from onboarding and employee lifecycle administration to wellbeing, policy, and process improvement. You'll be joining a team that genuinely cares about doing a great job, celebrates one another's strengths, and shares an ambition to keep improving how we work. You'll be supported, trained, and empowered to grow-whether that means developing specialist expertise, taking ownership of projects, or progressing into future roles within HR. What you'll do Preparing letters and documentation across confidential and contractual matters Managing onboarding from start to finish: drafting offers and contracts, running checks, arranging references, and coordinating induction activity Creating and maintaining employee records with accuracy and care Acting as the first point of contact for everyday HR queries, supporting managers and employees on wellbeing and policy matters Assisting with payroll changes, ensuring joiners, leavers and updates are processed correctly and on time Supporting HR projects, especially around systems, data and continuous improvement activities Managing queries in our HR and Onboarding mailbox, responding promptly and professionally Helping update policies and produce HR data reports What we're looking for Excellent attention to detail and accuracy Strong organisation skills and confidence managing multiple deadlines Clear, friendly communication skills-written and verbal The ability to build positive relationships across teams and locations A collaborative approach and a willingness to pitch in wherever needed Good working knowledge of Microsoft Office, including Excel Personal integrity and accountability in handling confidential information Confidence working with HR policies and processes Curiosity to spot improvements and suggest more efficient ways of working A proactive, adaptable approach-and enthusiasm for developing your HR career Join a seriously ambitious firm An ambitious growth strategy that opens up opportunities for our people to make their mark. A client base that spans household names, thriving startups, and ambitious enterprises. A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative. A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities. Comprehensive professional development and training - whatever your role and level we have training that will support you to achieve your goals. Progressive benefits tailored to you Competitive salary and performance linked bonus. Enhanced parental leave policies. Healthcare and wellbeing initiatives (e.g., mental health support, gym memberships). Ready to apply? Hit the "Apply Now" button. Send us your CV and a quick note on why this role is perfect for you. Our team will review your application and be in touch, whatever the outcome. Invited for interview? With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do. We're here to support your individual needs. If you require any adaptations or adjustments, we're more than happy to accommodate these. Before your interview, we'll contact you to discuss the themes we'll cover and answer any questions you might have. If you'd like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know. Let's make your next career move the start of something extraordinary. We are proud to be an Equal Opportunities Employer. As part of our commitment to diversity and inclusion, we invite applicants to complete optional demographic questions. Any information you choose to share will be anonymised and not linked to your application. For applicants in Northern Ireland: To meet our obligations under the Fair Employment & Treatment (NI) Order 1998, we monitor community background and sex to promote equality of opportunity. While you're not required to answer these questions, we encourage you to do so. Your responses will be used anonymously for reporting to the Equality Commission and will not influence any recruitment or employment decisions.
MCS Group
Reward Manager - Global Brand
MCS Group
Reward Manager - County Antrim (Hybrid) - Permanent MCS Group is delighted to be partnering with a global, purpose-driven technology organisation based in County Antrim to recruit a Reward Manager to join their growing people team. Operating across multiple international locations, this organisation is focused on developing innovative technology that helps individuals reach their full potential. With a strong global footprint and ambitious growth plans, this is an exciting opportunity for an experienced Reward professional to shape and influence compensation and benefits strategies across the business. This position is ideal for a reward professional who enjoys working with data, influencing senior stakeholders, and playing a central role in designing reward programmes within an international organisation. The role: You will play a pivotal role within a global HR function, leading the design, delivery, and ongoing management of compensation and benefits programmes across the organisation. This role will ensure reward frameworks remain competitive, equitable, and compliant with local legislation while supporting the company's wider talent and business strategy. The main responsibilities: Conduct market benchmarking and salary analysis across multiple global locations. Design and maintain competitive compensation frameworks including salary bands, incentives, and bonus structures. Manage and analyse employee benefits programmes including health insurance, retirement plans, and wellbeing initiatives. Act as subject matter expert for the organisation's job architecture framework, ensuring equity across the business. Ensure compliance with global reward legislation including emerging pay transparency requirements. Identify opportunities for voluntary and flexible benefits and support implementation across regions. Analyse reward data and reporting to identify trends and opportunities for improvement. Partner with HR leadership and senior stakeholders to develop reward strategies aligned with organisational goals. Support enhancements to leave policies and broader benefits programmes. Oversee budgets relating to compensation and benefits programmes. The successful candidate: Bachelor's degree in Human Resources, Business, or a related discipline. 3+ years' experience within a Compensation & Benefits or Reward role, ideally within a global environment. Experience designing and implementing compensation structures and benefits programmes. Experience implementing or supporting job architecture frameworks. Strong experience analysing salary surveys, benchmarking data, and market insights. Understanding of compliance requirements across multiple jurisdictions. Excellent communication and stakeholder management skills. Experience using HRIS systems, payroll, or benefits administration platforms. Ability to work both independently and collaboratively within a global team. What's on offer: Competitive base salary Hybrid working Opportunity to shape global reward strategy within a growing international organisation. Enhanced wider benefits package. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Ryan Calvert, Head of HR recruitment at MCS Group on Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group - Proud CIPD NI HR Awards Headline Sponsor 2026 MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Apr 04, 2026
Full time
Reward Manager - County Antrim (Hybrid) - Permanent MCS Group is delighted to be partnering with a global, purpose-driven technology organisation based in County Antrim to recruit a Reward Manager to join their growing people team. Operating across multiple international locations, this organisation is focused on developing innovative technology that helps individuals reach their full potential. With a strong global footprint and ambitious growth plans, this is an exciting opportunity for an experienced Reward professional to shape and influence compensation and benefits strategies across the business. This position is ideal for a reward professional who enjoys working with data, influencing senior stakeholders, and playing a central role in designing reward programmes within an international organisation. The role: You will play a pivotal role within a global HR function, leading the design, delivery, and ongoing management of compensation and benefits programmes across the organisation. This role will ensure reward frameworks remain competitive, equitable, and compliant with local legislation while supporting the company's wider talent and business strategy. The main responsibilities: Conduct market benchmarking and salary analysis across multiple global locations. Design and maintain competitive compensation frameworks including salary bands, incentives, and bonus structures. Manage and analyse employee benefits programmes including health insurance, retirement plans, and wellbeing initiatives. Act as subject matter expert for the organisation's job architecture framework, ensuring equity across the business. Ensure compliance with global reward legislation including emerging pay transparency requirements. Identify opportunities for voluntary and flexible benefits and support implementation across regions. Analyse reward data and reporting to identify trends and opportunities for improvement. Partner with HR leadership and senior stakeholders to develop reward strategies aligned with organisational goals. Support enhancements to leave policies and broader benefits programmes. Oversee budgets relating to compensation and benefits programmes. The successful candidate: Bachelor's degree in Human Resources, Business, or a related discipline. 3+ years' experience within a Compensation & Benefits or Reward role, ideally within a global environment. Experience designing and implementing compensation structures and benefits programmes. Experience implementing or supporting job architecture frameworks. Strong experience analysing salary surveys, benchmarking data, and market insights. Understanding of compliance requirements across multiple jurisdictions. Excellent communication and stakeholder management skills. Experience using HRIS systems, payroll, or benefits administration platforms. Ability to work both independently and collaboratively within a global team. What's on offer: Competitive base salary Hybrid working Opportunity to shape global reward strategy within a growing international organisation. Enhanced wider benefits package. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Ryan Calvert, Head of HR recruitment at MCS Group on Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group - Proud CIPD NI HR Awards Headline Sponsor 2026 MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Talent Acquisition Manager
Finn Partners
Job Responsibilities FINN Partners is on the hunt for a Talent Acquisition Partner to join our UK team. The successful candidate should be able to source, screen and present both active and passive candidates to our hiring managers for vetting, interviewing, and hire consideration. We are looking for a highly motivated and professional individual with a keen attention to detail, entrepreneurial spirit and high level of creative problem solving. You will need to have excellent communication skills, both verbally and in writing and be capable of managing recruitment across the majority of FINN Partners' EMEA business units, which are currently located in Germany, France, Ireland, Jerusalem, the United Arab Emirates and the United Kingdom. The Talent Acquisition Manager manages the full cycle recruitment process, including: establishing the job description and hire criteria in partnership with the key stakeholder/hiring manager; sourcing passive candidates and screening active candidate applications; screening candidates; scheduling and administering interview logistics; presenting and negotiating hire offers; and supporting the new hire onboarding process. Attendance at job fairs and other recruiting-centric events is occasionally required. Effectively partner with public relations and/or marketing key stakeholders/hiring managers to define open position job title, job description, office location(s). Build and maintain a pipeline of qualified candidates at all career levels. Obtain proper authorization to open new job requisitions, obtain approved compensation budget, and begin recruitment process. Keep key stakeholder/hiring manager updated regarding any authorization delays or declines. Write and publish job ads for open positions. Conduct full cycle recruitment for open positions, including: Sourcing passive candidates and reviewing active candidates' applications for qualifications. Screening candidates' applications. Coordinating the interview process between stakeholders and candidates. Obtaining post-interview assessments and providing respectful and timely feedback to candidates. Moving candidates through the hiring process in a timely manner. Maintain candidate applicant records in ATS system & document progression through recruitment cycle. Maintain pipeline candidates in ATS system for future openings. Create offer letters and draft employment contracts for review/signature by the VP of HR, EMEA. Coordinate onboarding details for new hires. Solicit and document candidate referrals and referral source in compliance with FINN Partners' employee referral bonus program. Maintain a working knowledge of employment laws that impact talent acquisition efforts in FINN Partners EMEA locations. Keep abreast of recruitment trends and recruitment best practices as well as PP/marketing industry news and trends in the EMEA region. Participate in HR team meetings, projects, activities. What do we offer? 25 days' holiday plus 5 additional "summer days" Comprehensive medical, dental and life insurance Pension scheme Free breakfast and complimentary snacks Wellness subsidy Monthly cost of living support Qualifications / Requirements 5+ years of experience; strong preference for experience recruiting public relations and marketing agency talent or in a similar type of service industry setting. B.A. or B.S. degree in Human Resources, Communications, Business Management, or related fields preferred. Business English language fluency (reading, writing, speaking, listening) a must; strong preference for business French and/or German language fluency. Strong stakeholder/hiring manager communication skills (verbal and written). Experience recruiting candidates at all levels of an organization. Experience with solving recruitment-related issues or challenges. Proficiency with applicant tracking systems and LinkedIn Recruiter (or similar prospecting platforms). How to Apply Please upload your resume and cover letter, as well as indicate your desired salary. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest. About FINN Partners Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full-service marketing and communications company's record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon.
Apr 03, 2026
Full time
Job Responsibilities FINN Partners is on the hunt for a Talent Acquisition Partner to join our UK team. The successful candidate should be able to source, screen and present both active and passive candidates to our hiring managers for vetting, interviewing, and hire consideration. We are looking for a highly motivated and professional individual with a keen attention to detail, entrepreneurial spirit and high level of creative problem solving. You will need to have excellent communication skills, both verbally and in writing and be capable of managing recruitment across the majority of FINN Partners' EMEA business units, which are currently located in Germany, France, Ireland, Jerusalem, the United Arab Emirates and the United Kingdom. The Talent Acquisition Manager manages the full cycle recruitment process, including: establishing the job description and hire criteria in partnership with the key stakeholder/hiring manager; sourcing passive candidates and screening active candidate applications; screening candidates; scheduling and administering interview logistics; presenting and negotiating hire offers; and supporting the new hire onboarding process. Attendance at job fairs and other recruiting-centric events is occasionally required. Effectively partner with public relations and/or marketing key stakeholders/hiring managers to define open position job title, job description, office location(s). Build and maintain a pipeline of qualified candidates at all career levels. Obtain proper authorization to open new job requisitions, obtain approved compensation budget, and begin recruitment process. Keep key stakeholder/hiring manager updated regarding any authorization delays or declines. Write and publish job ads for open positions. Conduct full cycle recruitment for open positions, including: Sourcing passive candidates and reviewing active candidates' applications for qualifications. Screening candidates' applications. Coordinating the interview process between stakeholders and candidates. Obtaining post-interview assessments and providing respectful and timely feedback to candidates. Moving candidates through the hiring process in a timely manner. Maintain candidate applicant records in ATS system & document progression through recruitment cycle. Maintain pipeline candidates in ATS system for future openings. Create offer letters and draft employment contracts for review/signature by the VP of HR, EMEA. Coordinate onboarding details for new hires. Solicit and document candidate referrals and referral source in compliance with FINN Partners' employee referral bonus program. Maintain a working knowledge of employment laws that impact talent acquisition efforts in FINN Partners EMEA locations. Keep abreast of recruitment trends and recruitment best practices as well as PP/marketing industry news and trends in the EMEA region. Participate in HR team meetings, projects, activities. What do we offer? 25 days' holiday plus 5 additional "summer days" Comprehensive medical, dental and life insurance Pension scheme Free breakfast and complimentary snacks Wellness subsidy Monthly cost of living support Qualifications / Requirements 5+ years of experience; strong preference for experience recruiting public relations and marketing agency talent or in a similar type of service industry setting. B.A. or B.S. degree in Human Resources, Communications, Business Management, or related fields preferred. Business English language fluency (reading, writing, speaking, listening) a must; strong preference for business French and/or German language fluency. Strong stakeholder/hiring manager communication skills (verbal and written). Experience recruiting candidates at all levels of an organization. Experience with solving recruitment-related issues or challenges. Proficiency with applicant tracking systems and LinkedIn Recruiter (or similar prospecting platforms). How to Apply Please upload your resume and cover letter, as well as indicate your desired salary. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest. About FINN Partners Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full-service marketing and communications company's record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon.

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