We would like to share an exciting opportunity that has arisen within the Clinical Networked Services division. We would like to receive interest from an experienced manager looking to join this progressive division as a Band 5 Support Manager under a 6-month fixed term post. The successful applicant will play a pivotal role in helping to run a busy department which has recently undergone massive change with two departments becoming integrated with one another, bringing about new ways of working for management and clinicians as well as a new management structure for administration staff. Main duties of the job The post holders' duties will be varied and will include responsibility for the line management of some B2/B3 staff, preparation for and attendance at some of the trust's performance meetings, ordering office stationery and supplies, assisting with shortlisting and interviews for the department and will deputise for the Assistant service manager where appropriate. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities DUTIES AND RESPONSIBILITIES Be able to manage own workload in a fast-paced office environment where the workload and work patterns are often unpredictable. Act as the first point of contact for medical, nursing and clerical / secretarial staff in the resolution of admin queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Assistant Service Managers/Service Managers in a timely manner. Works within defined SOPs, protocol and policies but has autonomy to plan and manage their own workload. Have excellent planning and organisational skills to be responsible for workload planning and delegation for all administrative staff. This will require adjustment of plans to cope with changing demands as well as staffing issues. You will use and trust systems such as Epro to implement action plans to resolve workload inequalities generated through service developments / changes to work practice. Develops information systems to enable and improve the working practices within the department. Required to oversee changes to working practice and implement projects which will require the development of plans to ensure deadlines are met. These projects could be complex in nature and require adjustment as the process develops. Working in conjunction with the Assistant Service Manager for admin staff recruitment and selection in accordance Trust Recruitment Policy. Line management responsibility for a number of staff with responsibility for the management of annual performance development reviews, work allocation and conduct and capability matters for all administrative and clerical staff within the department. Co-ordinate staff absence and record attendance - Co-ordinate and sanction annual leave for all staff under your hierarchy, ensuring adequate cover is maintained. Conduct return to work interviews on staff returning to work following sickness leave. Be able to deal with complex information where negotiation and cooperation is needed such as when dealing with other NHS organisations and/or departments. Contribute to the regular review of working practices, offer feedback on existing processes, and contribute ideas for the development of new ways of working. Review policy and highlight and implement any changes necessary. Use developed analytical skills to review performance data and identify issues which need to be addressed and make judgements on the correct course of action where there may be more than one possible option. Responsible for the induction and training of new staff, and using the Trust ESR system to identify ongoing training needs of administrative and secretarial staff within the Division. Use NHS Supply Chain to manage the requisition of supplies for the administration service, ensuring adequate levels are always maintained and responsible for reporting on supplies to the budget holder (Assistant Service Manager). Ensure all admin staff are up to date with their essential training and attend mandatory training sessions where necessary. Develop and implement systems for monitoring and reviewing attendance. Ensure all staff are aware of and adhere to existing, updated and new Trust policy and procedure. Attend risk management training and undertake risk assessment audits as required. Respond to PALS concerns and Complaints and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Investigate and respond to incidents raised on the trust Datix reporting system and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Deputise for Assistant Service Managers as necessary. Act in line with the Christie behaviours, to provide effective leadership and motivation to all admin staff, creating a positive working environment in which staff are valued and respected. Ensure effective systems of communication are implemented within the specialty / department and operate at all times. Establish and chair regular admin staff meetings, ensuring staff have a formal route to raise issues and receive information. Working with the Assistant Service Manager in identifying and managing all issues relating to staff performance in accordance with Trust policy. Seek guidance and support from Human Resources and Occupational Health as required. Strong analytical skills will be required to assist with monitoring information from 104/62 day and 18 week cancer pathways and prioritise and oversee any actions required from the team to ensure these targets are met. ADDITIONAL REQUIREMENTS Follow risk management procedures at all times including the identification, assessment and management of risk within the division. To abide by all Trust policies and Procedures. To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification Person Specification Qualifications Degree Level or equivalent experience Experience Office management and supervisory experience Proficient in all aspects of Microsoft Office 2000 Adept at managing a busy and diverse workload Very good office administration skills Working knowledge of NHS performance targets, i.e. 18 weeks Skills Excellent verbal and written skills Frequent requirement for concentration whilst work pattern is unpredictable Able to work autonomously as well as part of a team Able to prioritise work and meet deadlines Manages difficult and often emotional staffing matters. Very well organised Personable Enthusiastic, calm and confident Willingness to develop the role Proactive Professional and confidential manner Proven interpersonal and communication skills to work with clinical and management colleagues at all levels across the organisation Knowledge Knowledge of methods for managing a group of staff Knowledge of clinical governance Knowledge across a range of clinical areas, the NHS and changes within it. Values Ability to demonstrate the organisational values and behaviours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £32,073 to £39,043 a yearPer annum, Pro rata
Apr 06, 2026
Full time
We would like to share an exciting opportunity that has arisen within the Clinical Networked Services division. We would like to receive interest from an experienced manager looking to join this progressive division as a Band 5 Support Manager under a 6-month fixed term post. The successful applicant will play a pivotal role in helping to run a busy department which has recently undergone massive change with two departments becoming integrated with one another, bringing about new ways of working for management and clinicians as well as a new management structure for administration staff. Main duties of the job The post holders' duties will be varied and will include responsibility for the line management of some B2/B3 staff, preparation for and attendance at some of the trust's performance meetings, ordering office stationery and supplies, assisting with shortlisting and interviews for the department and will deputise for the Assistant service manager where appropriate. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities DUTIES AND RESPONSIBILITIES Be able to manage own workload in a fast-paced office environment where the workload and work patterns are often unpredictable. Act as the first point of contact for medical, nursing and clerical / secretarial staff in the resolution of admin queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Assistant Service Managers/Service Managers in a timely manner. Works within defined SOPs, protocol and policies but has autonomy to plan and manage their own workload. Have excellent planning and organisational skills to be responsible for workload planning and delegation for all administrative staff. This will require adjustment of plans to cope with changing demands as well as staffing issues. You will use and trust systems such as Epro to implement action plans to resolve workload inequalities generated through service developments / changes to work practice. Develops information systems to enable and improve the working practices within the department. Required to oversee changes to working practice and implement projects which will require the development of plans to ensure deadlines are met. These projects could be complex in nature and require adjustment as the process develops. Working in conjunction with the Assistant Service Manager for admin staff recruitment and selection in accordance Trust Recruitment Policy. Line management responsibility for a number of staff with responsibility for the management of annual performance development reviews, work allocation and conduct and capability matters for all administrative and clerical staff within the department. Co-ordinate staff absence and record attendance - Co-ordinate and sanction annual leave for all staff under your hierarchy, ensuring adequate cover is maintained. Conduct return to work interviews on staff returning to work following sickness leave. Be able to deal with complex information where negotiation and cooperation is needed such as when dealing with other NHS organisations and/or departments. Contribute to the regular review of working practices, offer feedback on existing processes, and contribute ideas for the development of new ways of working. Review policy and highlight and implement any changes necessary. Use developed analytical skills to review performance data and identify issues which need to be addressed and make judgements on the correct course of action where there may be more than one possible option. Responsible for the induction and training of new staff, and using the Trust ESR system to identify ongoing training needs of administrative and secretarial staff within the Division. Use NHS Supply Chain to manage the requisition of supplies for the administration service, ensuring adequate levels are always maintained and responsible for reporting on supplies to the budget holder (Assistant Service Manager). Ensure all admin staff are up to date with their essential training and attend mandatory training sessions where necessary. Develop and implement systems for monitoring and reviewing attendance. Ensure all staff are aware of and adhere to existing, updated and new Trust policy and procedure. Attend risk management training and undertake risk assessment audits as required. Respond to PALS concerns and Complaints and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Investigate and respond to incidents raised on the trust Datix reporting system and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Deputise for Assistant Service Managers as necessary. Act in line with the Christie behaviours, to provide effective leadership and motivation to all admin staff, creating a positive working environment in which staff are valued and respected. Ensure effective systems of communication are implemented within the specialty / department and operate at all times. Establish and chair regular admin staff meetings, ensuring staff have a formal route to raise issues and receive information. Working with the Assistant Service Manager in identifying and managing all issues relating to staff performance in accordance with Trust policy. Seek guidance and support from Human Resources and Occupational Health as required. Strong analytical skills will be required to assist with monitoring information from 104/62 day and 18 week cancer pathways and prioritise and oversee any actions required from the team to ensure these targets are met. ADDITIONAL REQUIREMENTS Follow risk management procedures at all times including the identification, assessment and management of risk within the division. To abide by all Trust policies and Procedures. To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification Person Specification Qualifications Degree Level or equivalent experience Experience Office management and supervisory experience Proficient in all aspects of Microsoft Office 2000 Adept at managing a busy and diverse workload Very good office administration skills Working knowledge of NHS performance targets, i.e. 18 weeks Skills Excellent verbal and written skills Frequent requirement for concentration whilst work pattern is unpredictable Able to work autonomously as well as part of a team Able to prioritise work and meet deadlines Manages difficult and often emotional staffing matters. Very well organised Personable Enthusiastic, calm and confident Willingness to develop the role Proactive Professional and confidential manner Proven interpersonal and communication skills to work with clinical and management colleagues at all levels across the organisation Knowledge Knowledge of methods for managing a group of staff Knowledge of clinical governance Knowledge across a range of clinical areas, the NHS and changes within it. Values Ability to demonstrate the organisational values and behaviours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £32,073 to £39,043 a yearPer annum, Pro rata
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
£32,073.00 to £39,043.00 per year, £32073.00 - £39043.00 a year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job DUTIES AND RESPONSIBILITIES Be able to manage own workload in a fast paced office environment where the workload and work patterns are often unpredictable. Act as the first point of contact for medical, nursing and clerical / secretarial staff in the resolution of admin queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Assistant Service Managers/Service Managers in a timely manner. Works within defined SOPs, protocol and policies but has autonomy to plan and manage their own workload. Have excellent planning and organisational skills to be responsible for workload planning and delegation for all administrative staff. This will require adjustment of plans to cope with changing demands as well as staffing issues. You will use and trust systems such as Epro to implement action plans to resolve workload inequalities generated through service developments / changes to work practice. Develops information systems to enable and improve the working practices within the department. Required to oversee changes to working practice and implement projects which will require the development of plans to ensure deadlines are met. These projects could be complex in nature and require adjustment as the process develops. Working in conjunction with the Assistant Service Manager for admin staff recruitment and selection in accordance Trust Recruitment Policy. Line management responsibility for a number of staff with responsibility for the management of annual performance development reviews, work allocation and conduct and capability matters for all administrative and clerical staff within the department. Co-ordinate staff absence and record attendance Co-ordinate and sanction annual leave for all staff under your hierarchy, ensuring adequate cover is maintained. Conduct return to work interviews on staff returning to work following sickness leave. Be able to deal with complex information where negotiation and cooperation is needed such as when dealing with other NHS organisations and/or departments. Contribute to the regular review of working practices, offer feedback on existing processes, and contribute ideas for the development of new ways of working. Review policy and highlight and implement any changes necessary. Use developed analytical skills to review performance data and identify issues which need to be addressed and make judgements on the correct course of action where there may be more than one possible option. Responsible for the induction and training of new staff, and using the Trust ESR system to identify ongoing training needs of administrative and secretarial staff within the Division. Use NHS Supply Chain to manage the requisition of supplies for the administration service, ensuring adequate levels are always maintained and responsible for reporting on supplies to the budget holder (Assistant Service Manager). Ensure all admin staff are up to date with their essential training and attend mandatory training sessions where necessary. Develop and implement systems for monitoring and reviewing attendance. Ensure all staff are aware of and adhere to existing, updated and new Trust policy and procedure. Attend risk management training and undertake risk assessment audits as required. Respond to PALS concerns and Complaints and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Investigate and respond to incidents raised on the trust Datix reporting system and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Deputise for Assistant Service Managers as necessary. Act in line with the Christie behaviours, to provide effective leadership and motivation to all admin staff, creating a positive working environment in which staff are valued and respected. Ensure effective systems of communication are implemented within the specialty / department and operate at all times. Establish and chair regular admin staff meetings, ensuring staff have a formal route to raise issues and receive information. Working with the Assistant Service Manager in identifying and managing all issues relating to staff performance in accordance with Trust policy. Seek guidance and support from Human Resources and Occupational Health as required. Strong analytical skills will be required to assist with monitoring information from 104/62 day and 18 week cancer pathways and prioritise and oversee any actions required from the team to ensure these targets are met. ADDITIONAL REQUIREMENTS Follow risk management procedures at all times including the identification, assessment and management of risk within the division. To abide by all Trust policies and Procedures. To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 06, 2026
Full time
£32,073.00 to £39,043.00 per year, £32073.00 - £39043.00 a year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 02/05/2026 About this job DUTIES AND RESPONSIBILITIES Be able to manage own workload in a fast paced office environment where the workload and work patterns are often unpredictable. Act as the first point of contact for medical, nursing and clerical / secretarial staff in the resolution of admin queries and problems. Where such issues cannot be resolved, escalate these appropriately to the Assistant Service Managers/Service Managers in a timely manner. Works within defined SOPs, protocol and policies but has autonomy to plan and manage their own workload. Have excellent planning and organisational skills to be responsible for workload planning and delegation for all administrative staff. This will require adjustment of plans to cope with changing demands as well as staffing issues. You will use and trust systems such as Epro to implement action plans to resolve workload inequalities generated through service developments / changes to work practice. Develops information systems to enable and improve the working practices within the department. Required to oversee changes to working practice and implement projects which will require the development of plans to ensure deadlines are met. These projects could be complex in nature and require adjustment as the process develops. Working in conjunction with the Assistant Service Manager for admin staff recruitment and selection in accordance Trust Recruitment Policy. Line management responsibility for a number of staff with responsibility for the management of annual performance development reviews, work allocation and conduct and capability matters for all administrative and clerical staff within the department. Co-ordinate staff absence and record attendance Co-ordinate and sanction annual leave for all staff under your hierarchy, ensuring adequate cover is maintained. Conduct return to work interviews on staff returning to work following sickness leave. Be able to deal with complex information where negotiation and cooperation is needed such as when dealing with other NHS organisations and/or departments. Contribute to the regular review of working practices, offer feedback on existing processes, and contribute ideas for the development of new ways of working. Review policy and highlight and implement any changes necessary. Use developed analytical skills to review performance data and identify issues which need to be addressed and make judgements on the correct course of action where there may be more than one possible option. Responsible for the induction and training of new staff, and using the Trust ESR system to identify ongoing training needs of administrative and secretarial staff within the Division. Use NHS Supply Chain to manage the requisition of supplies for the administration service, ensuring adequate levels are always maintained and responsible for reporting on supplies to the budget holder (Assistant Service Manager). Ensure all admin staff are up to date with their essential training and attend mandatory training sessions where necessary. Develop and implement systems for monitoring and reviewing attendance. Ensure all staff are aware of and adhere to existing, updated and new Trust policy and procedure. Attend risk management training and undertake risk assessment audits as required. Respond to PALS concerns and Complaints and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Investigate and respond to incidents raised on the trust Datix reporting system and suggest any appropriate action. Implement required changes in collaboration with the Assistant Service Manager and Service Manager Deputise for Assistant Service Managers as necessary. Act in line with the Christie behaviours, to provide effective leadership and motivation to all admin staff, creating a positive working environment in which staff are valued and respected. Ensure effective systems of communication are implemented within the specialty / department and operate at all times. Establish and chair regular admin staff meetings, ensuring staff have a formal route to raise issues and receive information. Working with the Assistant Service Manager in identifying and managing all issues relating to staff performance in accordance with Trust policy. Seek guidance and support from Human Resources and Occupational Health as required. Strong analytical skills will be required to assist with monitoring information from 104/62 day and 18 week cancer pathways and prioritise and oversee any actions required from the team to ensure these targets are met. ADDITIONAL REQUIREMENTS Follow risk management procedures at all times including the identification, assessment and management of risk within the division. To abide by all Trust policies and Procedures. To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Sr Technical Customer Success Manager (French speaking, 12 mth FTC) London, UK Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best in class solution for product, data, and marketing teams. Learn more at Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers. We have a current opening for a maternity leave cover on a 12 month fixed term contract. The Technical Customer Success Manager is a senior strategic operator and the primary owner of the customer deployment, adoption, and outcomes from presales through renewal and expansion. They bring expert level Amplitude product knowledge and deep fluency in customer technical ecosystems-data foundations, taxonomy, instrumentation patterns, MCP integrations, and architecture-using that context to deploy use cases, close adoption gaps, and prescribe what good looks like at each maturity stage. The Technical Customer Success Manager is execution first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer's environment. They build trusted relationships with power users and technical champions, while maintaining the business acumen to connect product outcomes to commercial value and executive priorities. They are the persistent, continuous presence the customer experiences as "Amplitude"-no handoffs, no gaps, no ambiguity about who owns the outcome. You enjoy working in a fast paced environment where you wear many hats. You get equally excited by growing your book of business in partnership with sales as you do by helping a customer on their success journey. You apply a growth mindset to learning new technical and job skills. You bring strong organization, problem solving, and communication skills along with a passion for working with customers. As a Sr. Technical Customer Success Manager, you will: Be responsible for supporting scope of services and use case alignment pre sales and delivery through implementation and deployment of use cases Partner with Account Executives to develop and execute a plan for driving results within your portfolio, working collaboratively to secure successful renewals and expansions Leverage customer data to proactively monitor account health, drive adoption and identify opportunities to help customers acquire maximum value from Amplitude Provide expertise to help customers derive valuable insights from our highly technical product Gain a deep understanding of the business needs of your clients and how Amplitude provides value in driving to those outcomes to plan and deliver value based business reviews with client executives Innovate when it comes to managing a portfolio of Enterprise and Emerging Enterprise accounts (30-40) and share ideas for driving efficiencies and develop best practices that will scale as the business grows Champion the needs of the market and serve as internal advocate for customers Effectively prioritize in order to deliver on key business objectives across your portfolio Critical Skills Profile Strategic Consultation: Opinionated and prescriptive with strong objection handling. Says no to bad implementation patterns; prescribes certified architectures; holds customers accountable to their own defined success criteria. Business and Use Case Acumen: Starting from presales through renewal/expansion, understand customer business, critical use cases and business challenges and prescribe deployment plan to achieve desired goals. Ecosystem, AI and Data Fluency: Comfortable with Amplitude data architecture, taxonomy design, instrumentation methods, and AI/agent setup and workflows - enough to unlock desired use cases, diagnose problems and guide supporting teams (CSA, Partner, etc) Hands on Product Expertise: review dashboards/agents live with customers, runs AI analytics sessions/workbooks, co configures Amplitude agents, understand the customer business context and identify growth opportunities Action Oriented Program Management: Extreme ownership to drive accountability from deployment to ongoing success, including project timeline, and customer milestone cadence across a book. Escalate and know when to effectively pull in resources. Deployment Management: the Technical Customer Success Manager is accountable for deployment quality even on partner led accounts. They must join kickoff, accountable for clean taxonomy, monitor partner health, and elevate PDM when quality issues arise. This is a net new responsibility vs. today's CSM. Relationship Builder: contributes to build and maintain EB relationships independently around deployment, adoption and maturity - does not rely on AE to hold these conversations - nurture power users and technical champions Champion Health Awareness: proactively detects changes in customer engagement, sponsor changes, and data drift before they become churn signals, ability to identify signals and action on them AI Innovation & Proficiency: Constantly innovate to embed AI in day to day workflow to improve efficiency and customer outcomes Experiment, iterate and share best practices. Portfolio Prioritization: You are responsible for retention in your territory. Ruthlessly prioritize your time and the resources around you to drive customer growth. Staying Safe - Protect Yourself From Recruitment Fraud. We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Apr 06, 2026
Full time
Sr Technical Customer Success Manager (French speaking, 12 mth FTC) London, UK Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best in class solution for product, data, and marketing teams. Learn more at Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers. We have a current opening for a maternity leave cover on a 12 month fixed term contract. The Technical Customer Success Manager is a senior strategic operator and the primary owner of the customer deployment, adoption, and outcomes from presales through renewal and expansion. They bring expert level Amplitude product knowledge and deep fluency in customer technical ecosystems-data foundations, taxonomy, instrumentation patterns, MCP integrations, and architecture-using that context to deploy use cases, close adoption gaps, and prescribe what good looks like at each maturity stage. The Technical Customer Success Manager is execution first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer's environment. They build trusted relationships with power users and technical champions, while maintaining the business acumen to connect product outcomes to commercial value and executive priorities. They are the persistent, continuous presence the customer experiences as "Amplitude"-no handoffs, no gaps, no ambiguity about who owns the outcome. You enjoy working in a fast paced environment where you wear many hats. You get equally excited by growing your book of business in partnership with sales as you do by helping a customer on their success journey. You apply a growth mindset to learning new technical and job skills. You bring strong organization, problem solving, and communication skills along with a passion for working with customers. As a Sr. Technical Customer Success Manager, you will: Be responsible for supporting scope of services and use case alignment pre sales and delivery through implementation and deployment of use cases Partner with Account Executives to develop and execute a plan for driving results within your portfolio, working collaboratively to secure successful renewals and expansions Leverage customer data to proactively monitor account health, drive adoption and identify opportunities to help customers acquire maximum value from Amplitude Provide expertise to help customers derive valuable insights from our highly technical product Gain a deep understanding of the business needs of your clients and how Amplitude provides value in driving to those outcomes to plan and deliver value based business reviews with client executives Innovate when it comes to managing a portfolio of Enterprise and Emerging Enterprise accounts (30-40) and share ideas for driving efficiencies and develop best practices that will scale as the business grows Champion the needs of the market and serve as internal advocate for customers Effectively prioritize in order to deliver on key business objectives across your portfolio Critical Skills Profile Strategic Consultation: Opinionated and prescriptive with strong objection handling. Says no to bad implementation patterns; prescribes certified architectures; holds customers accountable to their own defined success criteria. Business and Use Case Acumen: Starting from presales through renewal/expansion, understand customer business, critical use cases and business challenges and prescribe deployment plan to achieve desired goals. Ecosystem, AI and Data Fluency: Comfortable with Amplitude data architecture, taxonomy design, instrumentation methods, and AI/agent setup and workflows - enough to unlock desired use cases, diagnose problems and guide supporting teams (CSA, Partner, etc) Hands on Product Expertise: review dashboards/agents live with customers, runs AI analytics sessions/workbooks, co configures Amplitude agents, understand the customer business context and identify growth opportunities Action Oriented Program Management: Extreme ownership to drive accountability from deployment to ongoing success, including project timeline, and customer milestone cadence across a book. Escalate and know when to effectively pull in resources. Deployment Management: the Technical Customer Success Manager is accountable for deployment quality even on partner led accounts. They must join kickoff, accountable for clean taxonomy, monitor partner health, and elevate PDM when quality issues arise. This is a net new responsibility vs. today's CSM. Relationship Builder: contributes to build and maintain EB relationships independently around deployment, adoption and maturity - does not rely on AE to hold these conversations - nurture power users and technical champions Champion Health Awareness: proactively detects changes in customer engagement, sponsor changes, and data drift before they become churn signals, ability to identify signals and action on them AI Innovation & Proficiency: Constantly innovate to embed AI in day to day workflow to improve efficiency and customer outcomes Experiment, iterate and share best practices. Portfolio Prioritization: You are responsible for retention in your territory. Ruthlessly prioritize your time and the resources around you to drive customer growth. Staying Safe - Protect Yourself From Recruitment Fraud. We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Overview Job Role: Strategy Manager - Resources Location: London Career Level: 7 Manager Are you passionate about making energy and natural resources more affordable, secure, and sustainable? Accenture's Resources Strategy Practice is growing, and we're looking for new joiners to our London team, including a Strategy Manager. As a Resources Strategy Manager There will never be a typical day at Accenture, but that's why people love it here. Here are just a few typical responsibilities: Lead the end-to-end delivery of complex strategy and transformation engagements, owning workstreams or full engagements with accountability for quality, outcomes, and client satisfaction. Structure and solve complex, ambiguous business, change, and technology problems, setting the analytical direction for teams and ensuring insights translate into practical, actionable recommendations. Identify and support business development and sales opportunities, partnering with our leaders, clients, and senior managers across our practices to take the best of our firm to our clients. Collaborate closely with senior managers and partners, learning continuously and contributing actively to the development of the Resources Strategy team. Examples of typical projects that you will support and contribute to include: Defining and delivering enterprise-wide energy transition and net-zero strategies. Identifying asset portfolio and capital allocation strategies to maximise value while reducing emissions. Designing new operating models and transformations to enable more agile, efficient, and digitally enabled organisations. Driving large-scale cost, productivity, and performance improvement programmes across upstream, midstream, downstream, utilities, and mining clients. Embedding data, digital, and AI-enabled decision-making into core business and strategic processes. Qualifications Job Qualifications We are looking for high-potential individuals with a rich set of skills, a keen willingness to learn, and personal drive to grow rapidly within the organisation: Significant consulting and/or relevant industry experience in the Resources sector (Oil & Gas, Utilities, Mining). Deep understanding of resources industry trends, strategic challenges, competitive landscapes, and emerging business and operating models. Proven experience leading consulting engagements and managing teams in complex, fast-paced environments. Experience on transformation projects, including operational restructuring, organisational change, and technology-driven transformations. Strong business development capability, including shaping proposals, leading client discussions, and contributing to revenue growth. Comfort operating at the intersection of business and technology, with an understanding of how emerging technologies (e.g., AI, digital solutions) can deliver tangible strategic value for clients. Ability and willingness to travel and work effectively across diverse business and cultural environments. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
Apr 05, 2026
Full time
Overview Job Role: Strategy Manager - Resources Location: London Career Level: 7 Manager Are you passionate about making energy and natural resources more affordable, secure, and sustainable? Accenture's Resources Strategy Practice is growing, and we're looking for new joiners to our London team, including a Strategy Manager. As a Resources Strategy Manager There will never be a typical day at Accenture, but that's why people love it here. Here are just a few typical responsibilities: Lead the end-to-end delivery of complex strategy and transformation engagements, owning workstreams or full engagements with accountability for quality, outcomes, and client satisfaction. Structure and solve complex, ambiguous business, change, and technology problems, setting the analytical direction for teams and ensuring insights translate into practical, actionable recommendations. Identify and support business development and sales opportunities, partnering with our leaders, clients, and senior managers across our practices to take the best of our firm to our clients. Collaborate closely with senior managers and partners, learning continuously and contributing actively to the development of the Resources Strategy team. Examples of typical projects that you will support and contribute to include: Defining and delivering enterprise-wide energy transition and net-zero strategies. Identifying asset portfolio and capital allocation strategies to maximise value while reducing emissions. Designing new operating models and transformations to enable more agile, efficient, and digitally enabled organisations. Driving large-scale cost, productivity, and performance improvement programmes across upstream, midstream, downstream, utilities, and mining clients. Embedding data, digital, and AI-enabled decision-making into core business and strategic processes. Qualifications Job Qualifications We are looking for high-potential individuals with a rich set of skills, a keen willingness to learn, and personal drive to grow rapidly within the organisation: Significant consulting and/or relevant industry experience in the Resources sector (Oil & Gas, Utilities, Mining). Deep understanding of resources industry trends, strategic challenges, competitive landscapes, and emerging business and operating models. Proven experience leading consulting engagements and managing teams in complex, fast-paced environments. Experience on transformation projects, including operational restructuring, organisational change, and technology-driven transformations. Strong business development capability, including shaping proposals, leading client discussions, and contributing to revenue growth. Comfort operating at the intersection of business and technology, with an understanding of how emerging technologies (e.g., AI, digital solutions) can deliver tangible strategic value for clients. Ability and willingness to travel and work effectively across diverse business and cultural environments. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at
Jubilee Primary School is a diverse, flourishing and vibrant two form entry primary school located in Tulse Hill, South London. We are looking for an experienced and highly capable School Business Manager who can build upon what is already a very successful and thriving environment. This is a rare opportunity to help shape the future of our popular community school. Permanent, full-time post, working 35 hours per week As our School Business Manager, you will be a member of the Senior Leadership Team having an impact on maintaining and improving the school's performance, while working in close partnership with the Headteacher and wider Leadership Team. You will be responsible for the strategy and operation of the school's business functions, along with the effective management of Finance, Administration, Management Information & ICT, Human Resources & Payroll, Facilities & Property, Health & Safety andthe line management of staff working in these areas. Marketing the school is also a key responsibility, including generating additional income from external sources. The successful applicant will have: The CSBM/DSBM qualification or an equivalent professional qualification. Proven experience of budget management, monitoring and reconciliation. Experience of procurement and delivering Value for Money. Knowledge of Human Resources procedures. Excellent IT skills. We can offer you: An attractive salary Final salary pension scheme Training and development opportunities The opportunity to work in an environment where you will feel valued Please read the attached Job Description & Person Specification. If you think you can meet the challenge and are keen to drive continuous school improvement, please apply. Our Application Form is also attached. HOW TO APPLY To obtain a recruitment pack and/or arrange a school visit, please contact Jackie Boorman on or by email to You can also download the pack and application formvia the school website via the button below. Please email your completed application to - We only accept fully completed application forms received before the closing deadline. We are not able to accept CVs. Closing date: Thursday 16th April 2026. Shortlisting will take place on 17th April 2026 - Only shortlisted applicants will then be contacted. Interviews will be held at the school during week commencing 20 th April 2026. Full details of the interview process will be provided by email. Candidates will be required to prepare a short presentation and submit a short-written task, prior to a panel interview lasting approximately 30 minutes. Lambeth Council and Jubilee School are both committed to safer recruitment. Successful candidates will be subject to an enhanced Disclosure and Barring Service check. Further information about the disclosure can be found at Jubilee Primary School & Children's Centre Tulse Hill, London SW2 2JE Headteacher: Mr Thomas Prestwich Deputy Head: Mrs Sam Esty
Apr 04, 2026
Full time
Jubilee Primary School is a diverse, flourishing and vibrant two form entry primary school located in Tulse Hill, South London. We are looking for an experienced and highly capable School Business Manager who can build upon what is already a very successful and thriving environment. This is a rare opportunity to help shape the future of our popular community school. Permanent, full-time post, working 35 hours per week As our School Business Manager, you will be a member of the Senior Leadership Team having an impact on maintaining and improving the school's performance, while working in close partnership with the Headteacher and wider Leadership Team. You will be responsible for the strategy and operation of the school's business functions, along with the effective management of Finance, Administration, Management Information & ICT, Human Resources & Payroll, Facilities & Property, Health & Safety andthe line management of staff working in these areas. Marketing the school is also a key responsibility, including generating additional income from external sources. The successful applicant will have: The CSBM/DSBM qualification or an equivalent professional qualification. Proven experience of budget management, monitoring and reconciliation. Experience of procurement and delivering Value for Money. Knowledge of Human Resources procedures. Excellent IT skills. We can offer you: An attractive salary Final salary pension scheme Training and development opportunities The opportunity to work in an environment where you will feel valued Please read the attached Job Description & Person Specification. If you think you can meet the challenge and are keen to drive continuous school improvement, please apply. Our Application Form is also attached. HOW TO APPLY To obtain a recruitment pack and/or arrange a school visit, please contact Jackie Boorman on or by email to You can also download the pack and application formvia the school website via the button below. Please email your completed application to - We only accept fully completed application forms received before the closing deadline. We are not able to accept CVs. Closing date: Thursday 16th April 2026. Shortlisting will take place on 17th April 2026 - Only shortlisted applicants will then be contacted. Interviews will be held at the school during week commencing 20 th April 2026. Full details of the interview process will be provided by email. Candidates will be required to prepare a short presentation and submit a short-written task, prior to a panel interview lasting approximately 30 minutes. Lambeth Council and Jubilee School are both committed to safer recruitment. Successful candidates will be subject to an enhanced Disclosure and Barring Service check. Further information about the disclosure can be found at Jubilee Primary School & Children's Centre Tulse Hill, London SW2 2JE Headteacher: Mr Thomas Prestwich Deputy Head: Mrs Sam Esty
Job Title: People Delivery Administrator Ready to take your career to the next level? We're one of the UK's most forward thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let's shape the future together. Note to agencies - we are in a period of exclusive direct sourcing for this role and are not accepting applications from agencies. The role in 60 seconds Role: People Delivery Administrator Team: Human Resources Location: Plymouth Working Pattern: Full time Why this role matters: You will provide vital administrative support to the People Delivery function - a varied and interesting opportunity to gain broad experience across Recruitment, Onboarding, Employee Lifecycle, Employee Wellbeing and Benefits Grow Your Career. Make an Impact. Help Us Shape the Future of People Operations. As our firm continues to grow nationally, we're excited to welcome a proactive and detail driven People Delivery Administrator to join our friendly and fast paced People Delivery team in Plymouth. This is a permanent role supporting our People Delivery Lead, Naomi Marks, and working closely with colleagues across the wider HR function spread across three offices. If you enjoy variety, like to keep things moving, and take pride in getting the details right, you'll feel right at home here. This role will give you the chance to get stuck into the full spectrum of operational HR-from onboarding and employee lifecycle administration to wellbeing, policy, and process improvement. You'll be joining a team that genuinely cares about doing a great job, celebrates one another's strengths, and shares an ambition to keep improving how we work. You'll be supported, trained, and empowered to grow-whether that means developing specialist expertise, taking ownership of projects, or progressing into future roles within HR. What you'll do Preparing letters and documentation across confidential and contractual matters Managing onboarding from start to finish: drafting offers and contracts, running checks, arranging references, and coordinating induction activity Creating and maintaining employee records with accuracy and care Acting as the first point of contact for everyday HR queries, supporting managers and employees on wellbeing and policy matters Assisting with payroll changes, ensuring joiners, leavers and updates are processed correctly and on time Supporting HR projects, especially around systems, data and continuous improvement activities Managing queries in our HR and Onboarding mailbox, responding promptly and professionally Helping update policies and produce HR data reports What we're looking for Excellent attention to detail and accuracy Strong organisation skills and confidence managing multiple deadlines Clear, friendly communication skills-written and verbal The ability to build positive relationships across teams and locations A collaborative approach and a willingness to pitch in wherever needed Good working knowledge of Microsoft Office, including Excel Personal integrity and accountability in handling confidential information Confidence working with HR policies and processes Curiosity to spot improvements and suggest more efficient ways of working A proactive, adaptable approach-and enthusiasm for developing your HR career Join a seriously ambitious firm An ambitious growth strategy that opens up opportunities for our people to make their mark. A client base that spans household names, thriving startups, and ambitious enterprises. A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative. A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities. Comprehensive professional development and training - whatever your role and level we have training that will support you to achieve your goals. Progressive benefits tailored to you Competitive salary and performance linked bonus. Enhanced parental leave policies. Healthcare and wellbeing initiatives (e.g., mental health support, gym memberships). Ready to apply? Hit the "Apply Now" button. Send us your CV and a quick note on why this role is perfect for you. Our team will review your application and be in touch, whatever the outcome. Invited for interview? With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do. We're here to support your individual needs. If you require any adaptations or adjustments, we're more than happy to accommodate these. Before your interview, we'll contact you to discuss the themes we'll cover and answer any questions you might have. If you'd like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know. Let's make your next career move the start of something extraordinary. We are proud to be an Equal Opportunities Employer. As part of our commitment to diversity and inclusion, we invite applicants to complete optional demographic questions. Any information you choose to share will be anonymised and not linked to your application. For applicants in Northern Ireland: To meet our obligations under the Fair Employment & Treatment (NI) Order 1998, we monitor community background and sex to promote equality of opportunity. While you're not required to answer these questions, we encourage you to do so. Your responses will be used anonymously for reporting to the Equality Commission and will not influence any recruitment or employment decisions.
Apr 04, 2026
Full time
Job Title: People Delivery Administrator Ready to take your career to the next level? We're one of the UK's most forward thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let's shape the future together. Note to agencies - we are in a period of exclusive direct sourcing for this role and are not accepting applications from agencies. The role in 60 seconds Role: People Delivery Administrator Team: Human Resources Location: Plymouth Working Pattern: Full time Why this role matters: You will provide vital administrative support to the People Delivery function - a varied and interesting opportunity to gain broad experience across Recruitment, Onboarding, Employee Lifecycle, Employee Wellbeing and Benefits Grow Your Career. Make an Impact. Help Us Shape the Future of People Operations. As our firm continues to grow nationally, we're excited to welcome a proactive and detail driven People Delivery Administrator to join our friendly and fast paced People Delivery team in Plymouth. This is a permanent role supporting our People Delivery Lead, Naomi Marks, and working closely with colleagues across the wider HR function spread across three offices. If you enjoy variety, like to keep things moving, and take pride in getting the details right, you'll feel right at home here. This role will give you the chance to get stuck into the full spectrum of operational HR-from onboarding and employee lifecycle administration to wellbeing, policy, and process improvement. You'll be joining a team that genuinely cares about doing a great job, celebrates one another's strengths, and shares an ambition to keep improving how we work. You'll be supported, trained, and empowered to grow-whether that means developing specialist expertise, taking ownership of projects, or progressing into future roles within HR. What you'll do Preparing letters and documentation across confidential and contractual matters Managing onboarding from start to finish: drafting offers and contracts, running checks, arranging references, and coordinating induction activity Creating and maintaining employee records with accuracy and care Acting as the first point of contact for everyday HR queries, supporting managers and employees on wellbeing and policy matters Assisting with payroll changes, ensuring joiners, leavers and updates are processed correctly and on time Supporting HR projects, especially around systems, data and continuous improvement activities Managing queries in our HR and Onboarding mailbox, responding promptly and professionally Helping update policies and produce HR data reports What we're looking for Excellent attention to detail and accuracy Strong organisation skills and confidence managing multiple deadlines Clear, friendly communication skills-written and verbal The ability to build positive relationships across teams and locations A collaborative approach and a willingness to pitch in wherever needed Good working knowledge of Microsoft Office, including Excel Personal integrity and accountability in handling confidential information Confidence working with HR policies and processes Curiosity to spot improvements and suggest more efficient ways of working A proactive, adaptable approach-and enthusiasm for developing your HR career Join a seriously ambitious firm An ambitious growth strategy that opens up opportunities for our people to make their mark. A client base that spans household names, thriving startups, and ambitious enterprises. A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative. A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities. Comprehensive professional development and training - whatever your role and level we have training that will support you to achieve your goals. Progressive benefits tailored to you Competitive salary and performance linked bonus. Enhanced parental leave policies. Healthcare and wellbeing initiatives (e.g., mental health support, gym memberships). Ready to apply? Hit the "Apply Now" button. Send us your CV and a quick note on why this role is perfect for you. Our team will review your application and be in touch, whatever the outcome. Invited for interview? With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do. We're here to support your individual needs. If you require any adaptations or adjustments, we're more than happy to accommodate these. Before your interview, we'll contact you to discuss the themes we'll cover and answer any questions you might have. If you'd like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know. Let's make your next career move the start of something extraordinary. We are proud to be an Equal Opportunities Employer. As part of our commitment to diversity and inclusion, we invite applicants to complete optional demographic questions. Any information you choose to share will be anonymised and not linked to your application. For applicants in Northern Ireland: To meet our obligations under the Fair Employment & Treatment (NI) Order 1998, we monitor community background and sex to promote equality of opportunity. While you're not required to answer these questions, we encourage you to do so. Your responses will be used anonymously for reporting to the Equality Commission and will not influence any recruitment or employment decisions.
Reward Manager - County Antrim (Hybrid) - Permanent MCS Group is delighted to be partnering with a global, purpose-driven technology organisation based in County Antrim to recruit a Reward Manager to join their growing people team. Operating across multiple international locations, this organisation is focused on developing innovative technology that helps individuals reach their full potential. With a strong global footprint and ambitious growth plans, this is an exciting opportunity for an experienced Reward professional to shape and influence compensation and benefits strategies across the business. This position is ideal for a reward professional who enjoys working with data, influencing senior stakeholders, and playing a central role in designing reward programmes within an international organisation. The role: You will play a pivotal role within a global HR function, leading the design, delivery, and ongoing management of compensation and benefits programmes across the organisation. This role will ensure reward frameworks remain competitive, equitable, and compliant with local legislation while supporting the company's wider talent and business strategy. The main responsibilities: Conduct market benchmarking and salary analysis across multiple global locations. Design and maintain competitive compensation frameworks including salary bands, incentives, and bonus structures. Manage and analyse employee benefits programmes including health insurance, retirement plans, and wellbeing initiatives. Act as subject matter expert for the organisation's job architecture framework, ensuring equity across the business. Ensure compliance with global reward legislation including emerging pay transparency requirements. Identify opportunities for voluntary and flexible benefits and support implementation across regions. Analyse reward data and reporting to identify trends and opportunities for improvement. Partner with HR leadership and senior stakeholders to develop reward strategies aligned with organisational goals. Support enhancements to leave policies and broader benefits programmes. Oversee budgets relating to compensation and benefits programmes. The successful candidate: Bachelor's degree in Human Resources, Business, or a related discipline. 3+ years' experience within a Compensation & Benefits or Reward role, ideally within a global environment. Experience designing and implementing compensation structures and benefits programmes. Experience implementing or supporting job architecture frameworks. Strong experience analysing salary surveys, benchmarking data, and market insights. Understanding of compliance requirements across multiple jurisdictions. Excellent communication and stakeholder management skills. Experience using HRIS systems, payroll, or benefits administration platforms. Ability to work both independently and collaboratively within a global team. What's on offer: Competitive base salary Hybrid working Opportunity to shape global reward strategy within a growing international organisation. Enhanced wider benefits package. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Ryan Calvert, Head of HR recruitment at MCS Group on Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group - Proud CIPD NI HR Awards Headline Sponsor 2026 MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Apr 04, 2026
Full time
Reward Manager - County Antrim (Hybrid) - Permanent MCS Group is delighted to be partnering with a global, purpose-driven technology organisation based in County Antrim to recruit a Reward Manager to join their growing people team. Operating across multiple international locations, this organisation is focused on developing innovative technology that helps individuals reach their full potential. With a strong global footprint and ambitious growth plans, this is an exciting opportunity for an experienced Reward professional to shape and influence compensation and benefits strategies across the business. This position is ideal for a reward professional who enjoys working with data, influencing senior stakeholders, and playing a central role in designing reward programmes within an international organisation. The role: You will play a pivotal role within a global HR function, leading the design, delivery, and ongoing management of compensation and benefits programmes across the organisation. This role will ensure reward frameworks remain competitive, equitable, and compliant with local legislation while supporting the company's wider talent and business strategy. The main responsibilities: Conduct market benchmarking and salary analysis across multiple global locations. Design and maintain competitive compensation frameworks including salary bands, incentives, and bonus structures. Manage and analyse employee benefits programmes including health insurance, retirement plans, and wellbeing initiatives. Act as subject matter expert for the organisation's job architecture framework, ensuring equity across the business. Ensure compliance with global reward legislation including emerging pay transparency requirements. Identify opportunities for voluntary and flexible benefits and support implementation across regions. Analyse reward data and reporting to identify trends and opportunities for improvement. Partner with HR leadership and senior stakeholders to develop reward strategies aligned with organisational goals. Support enhancements to leave policies and broader benefits programmes. Oversee budgets relating to compensation and benefits programmes. The successful candidate: Bachelor's degree in Human Resources, Business, or a related discipline. 3+ years' experience within a Compensation & Benefits or Reward role, ideally within a global environment. Experience designing and implementing compensation structures and benefits programmes. Experience implementing or supporting job architecture frameworks. Strong experience analysing salary surveys, benchmarking data, and market insights. Understanding of compliance requirements across multiple jurisdictions. Excellent communication and stakeholder management skills. Experience using HRIS systems, payroll, or benefits administration platforms. Ability to work both independently and collaboratively within a global team. What's on offer: Competitive base salary Hybrid working Opportunity to shape global reward strategy within a growing international organisation. Enhanced wider benefits package. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Ryan Calvert, Head of HR recruitment at MCS Group on Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group - Proud CIPD NI HR Awards Headline Sponsor 2026 MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Job Responsibilities FINN Partners is on the hunt for a Talent Acquisition Partner to join our UK team. The successful candidate should be able to source, screen and present both active and passive candidates to our hiring managers for vetting, interviewing, and hire consideration. We are looking for a highly motivated and professional individual with a keen attention to detail, entrepreneurial spirit and high level of creative problem solving. You will need to have excellent communication skills, both verbally and in writing and be capable of managing recruitment across the majority of FINN Partners' EMEA business units, which are currently located in Germany, France, Ireland, Jerusalem, the United Arab Emirates and the United Kingdom. The Talent Acquisition Manager manages the full cycle recruitment process, including: establishing the job description and hire criteria in partnership with the key stakeholder/hiring manager; sourcing passive candidates and screening active candidate applications; screening candidates; scheduling and administering interview logistics; presenting and negotiating hire offers; and supporting the new hire onboarding process. Attendance at job fairs and other recruiting-centric events is occasionally required. Effectively partner with public relations and/or marketing key stakeholders/hiring managers to define open position job title, job description, office location(s). Build and maintain a pipeline of qualified candidates at all career levels. Obtain proper authorization to open new job requisitions, obtain approved compensation budget, and begin recruitment process. Keep key stakeholder/hiring manager updated regarding any authorization delays or declines. Write and publish job ads for open positions. Conduct full cycle recruitment for open positions, including: Sourcing passive candidates and reviewing active candidates' applications for qualifications. Screening candidates' applications. Coordinating the interview process between stakeholders and candidates. Obtaining post-interview assessments and providing respectful and timely feedback to candidates. Moving candidates through the hiring process in a timely manner. Maintain candidate applicant records in ATS system & document progression through recruitment cycle. Maintain pipeline candidates in ATS system for future openings. Create offer letters and draft employment contracts for review/signature by the VP of HR, EMEA. Coordinate onboarding details for new hires. Solicit and document candidate referrals and referral source in compliance with FINN Partners' employee referral bonus program. Maintain a working knowledge of employment laws that impact talent acquisition efforts in FINN Partners EMEA locations. Keep abreast of recruitment trends and recruitment best practices as well as PP/marketing industry news and trends in the EMEA region. Participate in HR team meetings, projects, activities. What do we offer? 25 days' holiday plus 5 additional "summer days" Comprehensive medical, dental and life insurance Pension scheme Free breakfast and complimentary snacks Wellness subsidy Monthly cost of living support Qualifications / Requirements 5+ years of experience; strong preference for experience recruiting public relations and marketing agency talent or in a similar type of service industry setting. B.A. or B.S. degree in Human Resources, Communications, Business Management, or related fields preferred. Business English language fluency (reading, writing, speaking, listening) a must; strong preference for business French and/or German language fluency. Strong stakeholder/hiring manager communication skills (verbal and written). Experience recruiting candidates at all levels of an organization. Experience with solving recruitment-related issues or challenges. Proficiency with applicant tracking systems and LinkedIn Recruiter (or similar prospecting platforms). How to Apply Please upload your resume and cover letter, as well as indicate your desired salary. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest. About FINN Partners Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full-service marketing and communications company's record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon.
Apr 03, 2026
Full time
Job Responsibilities FINN Partners is on the hunt for a Talent Acquisition Partner to join our UK team. The successful candidate should be able to source, screen and present both active and passive candidates to our hiring managers for vetting, interviewing, and hire consideration. We are looking for a highly motivated and professional individual with a keen attention to detail, entrepreneurial spirit and high level of creative problem solving. You will need to have excellent communication skills, both verbally and in writing and be capable of managing recruitment across the majority of FINN Partners' EMEA business units, which are currently located in Germany, France, Ireland, Jerusalem, the United Arab Emirates and the United Kingdom. The Talent Acquisition Manager manages the full cycle recruitment process, including: establishing the job description and hire criteria in partnership with the key stakeholder/hiring manager; sourcing passive candidates and screening active candidate applications; screening candidates; scheduling and administering interview logistics; presenting and negotiating hire offers; and supporting the new hire onboarding process. Attendance at job fairs and other recruiting-centric events is occasionally required. Effectively partner with public relations and/or marketing key stakeholders/hiring managers to define open position job title, job description, office location(s). Build and maintain a pipeline of qualified candidates at all career levels. Obtain proper authorization to open new job requisitions, obtain approved compensation budget, and begin recruitment process. Keep key stakeholder/hiring manager updated regarding any authorization delays or declines. Write and publish job ads for open positions. Conduct full cycle recruitment for open positions, including: Sourcing passive candidates and reviewing active candidates' applications for qualifications. Screening candidates' applications. Coordinating the interview process between stakeholders and candidates. Obtaining post-interview assessments and providing respectful and timely feedback to candidates. Moving candidates through the hiring process in a timely manner. Maintain candidate applicant records in ATS system & document progression through recruitment cycle. Maintain pipeline candidates in ATS system for future openings. Create offer letters and draft employment contracts for review/signature by the VP of HR, EMEA. Coordinate onboarding details for new hires. Solicit and document candidate referrals and referral source in compliance with FINN Partners' employee referral bonus program. Maintain a working knowledge of employment laws that impact talent acquisition efforts in FINN Partners EMEA locations. Keep abreast of recruitment trends and recruitment best practices as well as PP/marketing industry news and trends in the EMEA region. Participate in HR team meetings, projects, activities. What do we offer? 25 days' holiday plus 5 additional "summer days" Comprehensive medical, dental and life insurance Pension scheme Free breakfast and complimentary snacks Wellness subsidy Monthly cost of living support Qualifications / Requirements 5+ years of experience; strong preference for experience recruiting public relations and marketing agency talent or in a similar type of service industry setting. B.A. or B.S. degree in Human Resources, Communications, Business Management, or related fields preferred. Business English language fluency (reading, writing, speaking, listening) a must; strong preference for business French and/or German language fluency. Strong stakeholder/hiring manager communication skills (verbal and written). Experience recruiting candidates at all levels of an organization. Experience with solving recruitment-related issues or challenges. Proficiency with applicant tracking systems and LinkedIn Recruiter (or similar prospecting platforms). How to Apply Please upload your resume and cover letter, as well as indicate your desired salary. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest. About FINN Partners Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full-service marketing and communications company's record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon.
Henlee Resourcing is delighted to be working with a successful, people-focused SME to recruit an HR Administrator for their Swindon office. This key role will support a talented HR function, to ensure the smooth day-to-day running of HR operations, whilst delivering excellent support to employees and managers across multiple sites. HR Administrator Permanent / Full-Time Swindon (Hybrid 3 days office / 2 days home working) £27,500 + Benefits, Scope to develop (incl. CIPD study support where needed) and Flex Our ref: ADW00604 As HR Administrator, you will be the first point of contact for HR queries, manage administration for joiners, leavers and employee changes, maintaining accurate records in the HR system, and supporting payroll and benefits. You will also coordinate probation, long service, sickness and exit processes, compile HR reports, assist with Learning & Development admin and work with managers and the wider HR team on projects and process improvements to enhance the employee experience. You will have previous experience in HR administration and bring a calm, solutions-focused approach, even under pressure. Accuracy, reliability and efficiency are essential, along with confidence using HR systems and Microsoft Office tools. This is a hands on, varied role, within a collaborative and supportive environment. They offer excellent opportunity for development (+ CIPD support) and genuine scope for progression, if you're looking to build a long term HR career! If this sounds like you and you can demonstrate the above capabilities, we would love to hear from you. Henlee Resourcing is a specialist, full service human resources recruitment consultancy operating across the Southwest and M3 / M4 / M5 corridors
Apr 03, 2026
Full time
Henlee Resourcing is delighted to be working with a successful, people-focused SME to recruit an HR Administrator for their Swindon office. This key role will support a talented HR function, to ensure the smooth day-to-day running of HR operations, whilst delivering excellent support to employees and managers across multiple sites. HR Administrator Permanent / Full-Time Swindon (Hybrid 3 days office / 2 days home working) £27,500 + Benefits, Scope to develop (incl. CIPD study support where needed) and Flex Our ref: ADW00604 As HR Administrator, you will be the first point of contact for HR queries, manage administration for joiners, leavers and employee changes, maintaining accurate records in the HR system, and supporting payroll and benefits. You will also coordinate probation, long service, sickness and exit processes, compile HR reports, assist with Learning & Development admin and work with managers and the wider HR team on projects and process improvements to enhance the employee experience. You will have previous experience in HR administration and bring a calm, solutions-focused approach, even under pressure. Accuracy, reliability and efficiency are essential, along with confidence using HR systems and Microsoft Office tools. This is a hands on, varied role, within a collaborative and supportive environment. They offer excellent opportunity for development (+ CIPD support) and genuine scope for progression, if you're looking to build a long term HR career! If this sounds like you and you can demonstrate the above capabilities, we would love to hear from you. Henlee Resourcing is a specialist, full service human resources recruitment consultancy operating across the Southwest and M3 / M4 / M5 corridors
As our HR Assistant, you will be an important part of a busy and supportive HR team, contributing to a wide range of activities that sit at the heart of effective people operations. This is an excellent opportunity for someone looking to begin or grow their career in Human Resources. In this role, you will provide day to day support across core HR functions, helping to deliver practical, measurable outcomes for the business. Your early responsibilities will focus on administrative and office-based tasks, giving you the chance to build confidence with our systems, processes, and procedures. As you develop, you will work closely with both the HR Advisor and HR Director on a variety of tasks and projects, gaining exposure to all aspects of the HR lifecycle. This role is designed to give you a strong foundation in HR, with structured guidance and hands on experience. For the right person, there will be clear opportunities to progress and build a long term career within the HR profession. Responsibilities Supporting the full recruitment cycle, including drafting job adverts, posting vacancies, and managing candidate applications. Scheduling interviews, preparing interview materials, and supporting hiring managers with timely candidate communication. Understanding the process of offer letters, contracts, and pre employment documentation. Assisting with pre employment checks such as references, right to work verification, and background screening. Assisting in the organisation of induction day logistics, preparing welcome packs, and ensuring new starters have a smooth, well structured onboarding experience. Maintaining accurate recruitment and onboarding records, trackers, and documentation. Maintaining organised and compliant employee files and HR documentation. Preparing HR letters, forms, templates, and internal communications. Assisting with policy updates, formatting, and document control. Working closely with the HR Advisor and HR Director to gain exposure across all areas of HR. Essential Skills and Experience Level 3 CIPD Human Resource Management or Degree in Human Resource Management Strong ability in Microsoft Office (Outlook, Word, and Excel, in particular) Desired Skills and Experience 1 - 2 years' experience in an HR department or office environment Finding the right people is important to us and transferrable skills are always welcome. We value potential and are open to candidates who may not have every listed skill. A generous holiday scheme starting at 25 days holiday increasing by 1 day each year to 28 days after 3 years of service. Life Assurance of 4x your basic salary Salary Sacrifice Pension scheme Enhanced Maternity, Paternity, adoption and shared parental leave benefits Holiday Buy Back Scheme Long Service Awards Westfield Health Cashplan 1 Volunteering Day for your chosen charity each year. We are an equal opportunities employer and do not tolerate discriminatory behaviour of any kind, in line with the Equality Act 2010. Core working hours are Monday - Friday 9.00am - 17.30pm. This is a permanent full-time position based on 37.5 hours (Monday - Friday) however we're fully open to discussing part time flexible working requirements. We also operate a smart working policy.
Apr 03, 2026
Full time
As our HR Assistant, you will be an important part of a busy and supportive HR team, contributing to a wide range of activities that sit at the heart of effective people operations. This is an excellent opportunity for someone looking to begin or grow their career in Human Resources. In this role, you will provide day to day support across core HR functions, helping to deliver practical, measurable outcomes for the business. Your early responsibilities will focus on administrative and office-based tasks, giving you the chance to build confidence with our systems, processes, and procedures. As you develop, you will work closely with both the HR Advisor and HR Director on a variety of tasks and projects, gaining exposure to all aspects of the HR lifecycle. This role is designed to give you a strong foundation in HR, with structured guidance and hands on experience. For the right person, there will be clear opportunities to progress and build a long term career within the HR profession. Responsibilities Supporting the full recruitment cycle, including drafting job adverts, posting vacancies, and managing candidate applications. Scheduling interviews, preparing interview materials, and supporting hiring managers with timely candidate communication. Understanding the process of offer letters, contracts, and pre employment documentation. Assisting with pre employment checks such as references, right to work verification, and background screening. Assisting in the organisation of induction day logistics, preparing welcome packs, and ensuring new starters have a smooth, well structured onboarding experience. Maintaining accurate recruitment and onboarding records, trackers, and documentation. Maintaining organised and compliant employee files and HR documentation. Preparing HR letters, forms, templates, and internal communications. Assisting with policy updates, formatting, and document control. Working closely with the HR Advisor and HR Director to gain exposure across all areas of HR. Essential Skills and Experience Level 3 CIPD Human Resource Management or Degree in Human Resource Management Strong ability in Microsoft Office (Outlook, Word, and Excel, in particular) Desired Skills and Experience 1 - 2 years' experience in an HR department or office environment Finding the right people is important to us and transferrable skills are always welcome. We value potential and are open to candidates who may not have every listed skill. A generous holiday scheme starting at 25 days holiday increasing by 1 day each year to 28 days after 3 years of service. Life Assurance of 4x your basic salary Salary Sacrifice Pension scheme Enhanced Maternity, Paternity, adoption and shared parental leave benefits Holiday Buy Back Scheme Long Service Awards Westfield Health Cashplan 1 Volunteering Day for your chosen charity each year. We are an equal opportunities employer and do not tolerate discriminatory behaviour of any kind, in line with the Equality Act 2010. Core working hours are Monday - Friday 9.00am - 17.30pm. This is a permanent full-time position based on 37.5 hours (Monday - Friday) however we're fully open to discussing part time flexible working requirements. We also operate a smart working policy.
Job ID: Amazon UK Services Ltd. Amazon's Global Immigration Team is building its best-in-class professional service to deliver exceptional immigration support to Amazon businesses, employees and candidates across the EMEA Region. The team of project managers, analysts and experienced immigration subject matter experts act as strategic partners and consultants to Amazon business leaders and partner teams. The team centrally manages immigration filings and the vendors that support Amazon, and delivers projects to improve the cost, quality and compliance for immigration services at Amazon. We are seeking an Immigration Strategy Specialist, EMEA to support the growing needs of the EMEA region. In this role, you will represent Immigration on company-wide initiatives and manage your own portfolio of complex immigration projects. You will also be responsible for providing support on immigration cases for outsourced regions, working with external counsel on case filing strategies, responding to changing circumstances and needs and providing a connected and trusted case management experience. The Immigration Strategy Specialist, EMEA will be customer obsessed, operationally inclined, possess the ability to analyze data, make data-based business decisions, and committed to making continuous improvements. Key job responsibilities Monitor external partners' service levels and overall performance to ensure a frustration-free experience for Amazon employees and candidates in the region Interact as needed with immigration supported employees, candidates, recruiters and HR teams on complex and escalated cases Employ EMEA immigration experience to identify country-specific immigration considerations and assess case management and filing strategies Educate internal stakeholders on immigration processes in the region, keep them appraised of any regulatory changes Recommend and influence change communications to impacted employees, candidates and other internal stakeholders as a result of regulatory or administrative changes Develop and deliver country-specific or regional immigration training sessions for recruiters Support the development of a successful European immigration program by identifying process improvement opportunities and recommending enhancements to the program Partner with other internal teams, including Onboarding and Recruitment, to continually streamline service delivery and improve processes and overall user experience Contribute to the country-level compliance guides, operational processes and controls to maintain Amazon's sponsor obligations, and actively identify and close any gaps Contribute to entity restructures, M&A sand in-country expansions projects Travel as needed to Amazon European locations to meet with local stakeholders and partners Basic Qualifications Bachelor's degree or equivalent in Human Resources Management, Business Administration, or a related field Experience working with outsource/third party Vendors Extensive immigration experience, including high volume experience in 3 or more countries in the EMEA region Experience advising business and HR leaders on complex immigration regulations, risk and legal compliance (either in-house or in a management consultancy / legal setting) Experience resolving immigration issues independently and taking ownership in unfamiliar or ambiguous circumstances Experience developing and implementing continuous improvement strategies in matrixed environments Preferred Qualifications Master's degree in a related field such as HR, legal or business management Demonstrable global immigration experience, including high volume experience in 5 or more countries in the EMEA region Deep understanding of immigration landscapes and trends across the region Track record in building, implementing and managing large-scale global immigration programs Global immigration vendor transition and new country on-boarding experience Experience managing global and country-specific immigration audits Experience negotiating immigration concessions with government authorities Ability to adapt to change and collaborate effectively at all levels, in a highly matrixed environment Excellent written and verbal communication skills Solid sense of accountability, sound personal judgment and ability to adapt to change Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Posted: March 3, 2026 (Updated 6 days ago)
Apr 03, 2026
Full time
Job ID: Amazon UK Services Ltd. Amazon's Global Immigration Team is building its best-in-class professional service to deliver exceptional immigration support to Amazon businesses, employees and candidates across the EMEA Region. The team of project managers, analysts and experienced immigration subject matter experts act as strategic partners and consultants to Amazon business leaders and partner teams. The team centrally manages immigration filings and the vendors that support Amazon, and delivers projects to improve the cost, quality and compliance for immigration services at Amazon. We are seeking an Immigration Strategy Specialist, EMEA to support the growing needs of the EMEA region. In this role, you will represent Immigration on company-wide initiatives and manage your own portfolio of complex immigration projects. You will also be responsible for providing support on immigration cases for outsourced regions, working with external counsel on case filing strategies, responding to changing circumstances and needs and providing a connected and trusted case management experience. The Immigration Strategy Specialist, EMEA will be customer obsessed, operationally inclined, possess the ability to analyze data, make data-based business decisions, and committed to making continuous improvements. Key job responsibilities Monitor external partners' service levels and overall performance to ensure a frustration-free experience for Amazon employees and candidates in the region Interact as needed with immigration supported employees, candidates, recruiters and HR teams on complex and escalated cases Employ EMEA immigration experience to identify country-specific immigration considerations and assess case management and filing strategies Educate internal stakeholders on immigration processes in the region, keep them appraised of any regulatory changes Recommend and influence change communications to impacted employees, candidates and other internal stakeholders as a result of regulatory or administrative changes Develop and deliver country-specific or regional immigration training sessions for recruiters Support the development of a successful European immigration program by identifying process improvement opportunities and recommending enhancements to the program Partner with other internal teams, including Onboarding and Recruitment, to continually streamline service delivery and improve processes and overall user experience Contribute to the country-level compliance guides, operational processes and controls to maintain Amazon's sponsor obligations, and actively identify and close any gaps Contribute to entity restructures, M&A sand in-country expansions projects Travel as needed to Amazon European locations to meet with local stakeholders and partners Basic Qualifications Bachelor's degree or equivalent in Human Resources Management, Business Administration, or a related field Experience working with outsource/third party Vendors Extensive immigration experience, including high volume experience in 3 or more countries in the EMEA region Experience advising business and HR leaders on complex immigration regulations, risk and legal compliance (either in-house or in a management consultancy / legal setting) Experience resolving immigration issues independently and taking ownership in unfamiliar or ambiguous circumstances Experience developing and implementing continuous improvement strategies in matrixed environments Preferred Qualifications Master's degree in a related field such as HR, legal or business management Demonstrable global immigration experience, including high volume experience in 5 or more countries in the EMEA region Deep understanding of immigration landscapes and trends across the region Track record in building, implementing and managing large-scale global immigration programs Global immigration vendor transition and new country on-boarding experience Experience managing global and country-specific immigration audits Experience negotiating immigration concessions with government authorities Ability to adapt to change and collaborate effectively at all levels, in a highly matrixed environment Excellent written and verbal communication skills Solid sense of accountability, sound personal judgment and ability to adapt to change Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Posted: March 3, 2026 (Updated 6 days ago)
ABOUT THE DEPARTMENT OF HUMAN SERVICE PROGRAMS: The Department of Human Service Programs (DHSP) creates and coordinates services that enhance the quality of life for Cambridge residents. Driven by the needs of residents, DHSP's extensive services and programs touch almost every sector in the city: from newborns to senior citizens, from school-aged children to homeless families, from non-profit organizations to local employers. ABOUT THE ROLE: Serving as the initial point of contact for individuals contacting and visiting DHSP at 51 Inman Street, the Administrative Coordinator will be responsible for fostering an environment where all employees and visitors feel welcomed and supported. Reporting to the Operations Manager, this position will provide logistical and administrative support to the management and the Administration Division for DHSP to ensure the success of daily operations. The ideal candidate will possess excellent customer service, communication, project management, and problem solving skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support efficient daily operations including but not limited to maintaining a welcoming and orderly reception area, as well as other shared resource and meeting spaces. Provide support to senior executive management team. This includes scheduling, office communications and inter divisional coordination on behalf of the Assistant Directors and the Assistant City Manager for Human Services. Serve as the primary in person point of contact at 51 Inman Street for all visitors and staff to the Department of Human Service Programs. Uphold security and visitor procedures for the building. Manage and screen high volume multi line phone system; respond to public inquiries and redirect to the correct programs, resources and city departments with accurate information. Manage the building's conference room calendar for staff meetings. Help provide basic technology set up support for virtual meetings on Zoom/Teams. Support the efficient operation of the department's work order system. Submit IT service requests for staff through City's IT Help Desk and internal DHSP work orders through the internal system. Support internal communication efforts within the department. Assist with the development and distribution of department wide communications including flyers, posters, announcements, and newsletters. Direct all incoming and outgoing mail and packages within the department. Bring outgoing and internal mail to City Hall daily. Monitor inventory levels and order office supplies. Keep accurate records of purchase orders and maintain a tracking spreadsheet for all related purchases. Maintain the department staff contact directory and parking information list. Help provide set up and logistical support for department events. Support the onboarding of new staff by setting up workspaces, assisting with the completion of required paperwork, and orienting them with resources within the building, department, and City. Collect staff timesheets, verify signatures, and submit them to department payroll on a weekly basis. Support the department's weekly paycheck distribution process and monthly T Pass distribution for staff. Assist with the collection and tracking of required employee trainings and surveys including new hire trainings, the City Commuter Survey, and IT cybersecurity training courses. Maintain compliance records as necessary. Support the department's mission to enhance family access to programming and services. Support the Administration Division with processing of bills payable and receivables as necessary. Actively engage in and support the Department's Race and Equity Initiative. Assist in special administrative projects and other duties as assigned. Demonstrate continuous effort to improve operations and streamline work processes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS: Education and Experience High School Diploma or equivalency required. 3 years of administrative and customer service skills. A combination of equivalent experience and education may be considered. Knowledge, Skills, and Abilities Ability to work cooperatively and communicate effectively with a diverse range of people including members of the public, department and city staff, and vendors. Well organized, reliable, and have strong time management skills. Ability to multi task and respond to a variety of situations while displaying mature, patient, and professional demeanor at all times. Proven ability to collaborate with all levels of an organization. Detail oriented approach ensuring accuracy in tasks and documentation. Computer literate including proficiency in Microsoft Office Suite and in multi line phone operations. The City may require that the successful candidate take and pass a computer skills proficiency test in these applications at hire or within 12 months of hire. Commitment to anti racism, diversity, equity and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. Preferred Bachelor's degree in related field or the equivalent combination of education, training, and experience preferred. Experience with creative design software, CRM, and Smartsheet preferred. Familiarity with Cambridge. PHYSICAL REQUIREMENTS, WORKING CONDITIONS, WORK FLEXIBILITY AND ACCOMMODATIONS: Busy office setting with active phone calls and walk in visitors. Open cubicles, carpeted floors, fluorescent lighting, and air conditioning. Ability to access, input and retrieve information from a computer. Ability to answer phone, maintain multiple files, and operate office equipment including copiers, printers, fax, and scanners. Ability to execute tasks involving keyboarding, telephones, writing, bending, reaching, and lifting up to 15 pounds. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential job functions. SUMMARY OF BENEFITS: Competitive health, dental, and vision insurance. Vacation and Sick leave eligible. Paid parental leave. Sick Incentive Pay Eligible. 3 Personal days. 14 Paid Holidays. Management Allowance, $2,700/year. City employee commuter benefits (T Pass reimbursement, Bluebikes membership, EZRide Shuttle membership). REQUIRED DOCUMENTS: Please upload the below documents to complete your application: Resume Cover Letter
Apr 03, 2026
Full time
ABOUT THE DEPARTMENT OF HUMAN SERVICE PROGRAMS: The Department of Human Service Programs (DHSP) creates and coordinates services that enhance the quality of life for Cambridge residents. Driven by the needs of residents, DHSP's extensive services and programs touch almost every sector in the city: from newborns to senior citizens, from school-aged children to homeless families, from non-profit organizations to local employers. ABOUT THE ROLE: Serving as the initial point of contact for individuals contacting and visiting DHSP at 51 Inman Street, the Administrative Coordinator will be responsible for fostering an environment where all employees and visitors feel welcomed and supported. Reporting to the Operations Manager, this position will provide logistical and administrative support to the management and the Administration Division for DHSP to ensure the success of daily operations. The ideal candidate will possess excellent customer service, communication, project management, and problem solving skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support efficient daily operations including but not limited to maintaining a welcoming and orderly reception area, as well as other shared resource and meeting spaces. Provide support to senior executive management team. This includes scheduling, office communications and inter divisional coordination on behalf of the Assistant Directors and the Assistant City Manager for Human Services. Serve as the primary in person point of contact at 51 Inman Street for all visitors and staff to the Department of Human Service Programs. Uphold security and visitor procedures for the building. Manage and screen high volume multi line phone system; respond to public inquiries and redirect to the correct programs, resources and city departments with accurate information. Manage the building's conference room calendar for staff meetings. Help provide basic technology set up support for virtual meetings on Zoom/Teams. Support the efficient operation of the department's work order system. Submit IT service requests for staff through City's IT Help Desk and internal DHSP work orders through the internal system. Support internal communication efforts within the department. Assist with the development and distribution of department wide communications including flyers, posters, announcements, and newsletters. Direct all incoming and outgoing mail and packages within the department. Bring outgoing and internal mail to City Hall daily. Monitor inventory levels and order office supplies. Keep accurate records of purchase orders and maintain a tracking spreadsheet for all related purchases. Maintain the department staff contact directory and parking information list. Help provide set up and logistical support for department events. Support the onboarding of new staff by setting up workspaces, assisting with the completion of required paperwork, and orienting them with resources within the building, department, and City. Collect staff timesheets, verify signatures, and submit them to department payroll on a weekly basis. Support the department's weekly paycheck distribution process and monthly T Pass distribution for staff. Assist with the collection and tracking of required employee trainings and surveys including new hire trainings, the City Commuter Survey, and IT cybersecurity training courses. Maintain compliance records as necessary. Support the department's mission to enhance family access to programming and services. Support the Administration Division with processing of bills payable and receivables as necessary. Actively engage in and support the Department's Race and Equity Initiative. Assist in special administrative projects and other duties as assigned. Demonstrate continuous effort to improve operations and streamline work processes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MINIMUM REQUIREMENTS: Education and Experience High School Diploma or equivalency required. 3 years of administrative and customer service skills. A combination of equivalent experience and education may be considered. Knowledge, Skills, and Abilities Ability to work cooperatively and communicate effectively with a diverse range of people including members of the public, department and city staff, and vendors. Well organized, reliable, and have strong time management skills. Ability to multi task and respond to a variety of situations while displaying mature, patient, and professional demeanor at all times. Proven ability to collaborate with all levels of an organization. Detail oriented approach ensuring accuracy in tasks and documentation. Computer literate including proficiency in Microsoft Office Suite and in multi line phone operations. The City may require that the successful candidate take and pass a computer skills proficiency test in these applications at hire or within 12 months of hire. Commitment to anti racism, diversity, equity and inclusion. The City of Cambridge's workforce, like the community it serves, is diverse. Applicants must have the ability to work and interact effectively with individuals and groups with a variety of identities, cultures, backgrounds, and ideologies. Preferred Bachelor's degree in related field or the equivalent combination of education, training, and experience preferred. Experience with creative design software, CRM, and Smartsheet preferred. Familiarity with Cambridge. PHYSICAL REQUIREMENTS, WORKING CONDITIONS, WORK FLEXIBILITY AND ACCOMMODATIONS: Busy office setting with active phone calls and walk in visitors. Open cubicles, carpeted floors, fluorescent lighting, and air conditioning. Ability to access, input and retrieve information from a computer. Ability to answer phone, maintain multiple files, and operate office equipment including copiers, printers, fax, and scanners. Ability to execute tasks involving keyboarding, telephones, writing, bending, reaching, and lifting up to 15 pounds. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential job functions. SUMMARY OF BENEFITS: Competitive health, dental, and vision insurance. Vacation and Sick leave eligible. Paid parental leave. Sick Incentive Pay Eligible. 3 Personal days. 14 Paid Holidays. Management Allowance, $2,700/year. City employee commuter benefits (T Pass reimbursement, Bluebikes membership, EZRide Shuttle membership). REQUIRED DOCUMENTS: Please upload the below documents to complete your application: Resume Cover Letter
Training Delivery Manager page is loaded Training Delivery Managerlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: REQ-2025-589 Position Overview As the Training Delivery Manager, you play a critical role in leading and managing the delivery of high-quality training programs across international markets, ensuring seamless execution and alignment with regional needs. This role is crucial to maintaining consistency and effectiveness in training initiatives, driving the development of clinical and sales competencies within the assigned regions. Leading a team of training professionals, your role is crucial in scaling and sustaining training excellence across diverse geographies. We're looking for: A passionate leader who inspires and empowers teams to deliver excellence across borders A strategic thinker who aligns global objectives with local needs to drive capability-building A quality-focused manager who holds high standards in execution and learner experience A results-oriented professional who leverages data and feedback to improve program impact A culturally aware and empathetic leader who thrives in diverse, cross-functional environments A hands-on coach who can both direct and support training teams to meet business goals Responsibilities Execute Training Across Markets Oversee the end-to-end execution of training programs across regions, ensuring timely, high-quality delivery in line with global standards Monitor executional risks and proactively address issues to minimize disruptions and ensure program success Work cross-functionally with medical, commercial, and operational stakeholders to ensure smooth implementation and impact Lead and Develop the Training Team Manage, coach, and develop a geographically dispersed team of facilitators and trainers to ensure excellence in delivery Conduct regular performance check-ins, career development planning, and feedback sessions to foster individual and team growth Promote a culture of continuous learning, collaboration, and learner-centric facilitation Align Across Functions and Regions Collaborate with regional teams to tailor training modalities and implementation approaches to local market needs Ensure consistent alignment with the Global Training Development team to maintain coherence between training design and delivery Act as a bridge between the content development/adaptation team and front-line trainers, ensuring that learning objectives are translated into effective learner experiences Ensure Quality & Consistency Establish and uphold high standards for training execution across markets, embedding best practices and learner-centric delivery methods Implement consistent feedback loops, assessments, and KPIs to monitor training effectiveness and inform continuous improvement Champion consistency in messaging, facilitation quality, and learner outcomes across all markets Education and Experience: Bachelor's degree in education, business, human resources, or a related field is preferred Demonstrated experience in training delivery, field force enablement, or learning and development roles; ideally in a commercial or healthcare environment Experience managing direct reports and leading training teams Skills and Competencies: Strong project management capabilities to plan, execute, and evaluate training programs across multiple regions Excellent communication skills to lead teams and engage with stakeholders across functions and markets Ability to synthesize complex data into clear, concise insights and deliver impactful reports and presentations to senior leadership to support strategic decision-making Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic environment Ability to understand diverse market contexts and generate tailored programs for each Proficient in analysing training performance data to drive improvements and impact Detail-oriented and quality-driven, ensuring precision in execution Technologically proficient with e-learning platforms, virtual training tools, and LMS systems Proven ability to anticipate and address operational challenges, guiding teams to deliver high-quality work under tight timelines across multiple projects and countries Ability to navigate dynamic, fast-paced environments and manage multiple priorities Physical Requirements NOTE: This position is eligible for hybrid working arrangements and requires on-site work from Insulet's London office. Travel requirements: Travel may be required, once or twice a year on average. Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .
Apr 03, 2026
Full time
Training Delivery Manager page is loaded Training Delivery Managerlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: REQ-2025-589 Position Overview As the Training Delivery Manager, you play a critical role in leading and managing the delivery of high-quality training programs across international markets, ensuring seamless execution and alignment with regional needs. This role is crucial to maintaining consistency and effectiveness in training initiatives, driving the development of clinical and sales competencies within the assigned regions. Leading a team of training professionals, your role is crucial in scaling and sustaining training excellence across diverse geographies. We're looking for: A passionate leader who inspires and empowers teams to deliver excellence across borders A strategic thinker who aligns global objectives with local needs to drive capability-building A quality-focused manager who holds high standards in execution and learner experience A results-oriented professional who leverages data and feedback to improve program impact A culturally aware and empathetic leader who thrives in diverse, cross-functional environments A hands-on coach who can both direct and support training teams to meet business goals Responsibilities Execute Training Across Markets Oversee the end-to-end execution of training programs across regions, ensuring timely, high-quality delivery in line with global standards Monitor executional risks and proactively address issues to minimize disruptions and ensure program success Work cross-functionally with medical, commercial, and operational stakeholders to ensure smooth implementation and impact Lead and Develop the Training Team Manage, coach, and develop a geographically dispersed team of facilitators and trainers to ensure excellence in delivery Conduct regular performance check-ins, career development planning, and feedback sessions to foster individual and team growth Promote a culture of continuous learning, collaboration, and learner-centric facilitation Align Across Functions and Regions Collaborate with regional teams to tailor training modalities and implementation approaches to local market needs Ensure consistent alignment with the Global Training Development team to maintain coherence between training design and delivery Act as a bridge between the content development/adaptation team and front-line trainers, ensuring that learning objectives are translated into effective learner experiences Ensure Quality & Consistency Establish and uphold high standards for training execution across markets, embedding best practices and learner-centric delivery methods Implement consistent feedback loops, assessments, and KPIs to monitor training effectiveness and inform continuous improvement Champion consistency in messaging, facilitation quality, and learner outcomes across all markets Education and Experience: Bachelor's degree in education, business, human resources, or a related field is preferred Demonstrated experience in training delivery, field force enablement, or learning and development roles; ideally in a commercial or healthcare environment Experience managing direct reports and leading training teams Skills and Competencies: Strong project management capabilities to plan, execute, and evaluate training programs across multiple regions Excellent communication skills to lead teams and engage with stakeholders across functions and markets Ability to synthesize complex data into clear, concise insights and deliver impactful reports and presentations to senior leadership to support strategic decision-making Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic environment Ability to understand diverse market contexts and generate tailored programs for each Proficient in analysing training performance data to drive improvements and impact Detail-oriented and quality-driven, ensuring precision in execution Technologically proficient with e-learning platforms, virtual training tools, and LMS systems Proven ability to anticipate and address operational challenges, guiding teams to deliver high-quality work under tight timelines across multiple projects and countries Ability to navigate dynamic, fast-paced environments and manage multiple priorities Physical Requirements NOTE: This position is eligible for hybrid working arrangements and requires on-site work from Insulet's London office. Travel requirements: Travel may be required, once or twice a year on average. Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .
Salary: £45,215 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate). The role: We are recruiting for a values-driven and experienced finance leader to join Mary's Meals International (MMI) as Senior Finance Manager. Reporting to the Head of Finance, you will provide leadership to the MMI Finance team, ensuring the effective delivery of high-quality financial management, reporting and control across our global movement. This is a key role within the Finance & Procurement Directorate, supporting an ambitious growth strategy. You will play a central role in strengthening financial stewardship, ensuring robust controls are in place, and promoting value for money across our global network. In this role, you will combine strategic oversight with hands on leadership - driving excellence in financial reporting, treasury management, compliance, and continuous improvement of financial systems and processes. You will: Lead and develop the MMI Finance team, fostering a high-performing, collaborative and accountable culture. Oversee the production of monthly management accounts, forecasts and trend analysis, providing meaningful financial insight to support decision making. Lead on donor financial reporting and proposal support, ensuring accuracy, consistency and timely delivery. Support delivery of the annual budgeting process, including provision of key analytics and oversight of review processes. Ensure robust financial control across the organisation, safeguarding the proper and effective use of funds. Oversee statutory reporting, audit, treasury, payroll and pension activities, ensuring compliance with UK financial, charity and tax regulations. Work closely with National Affiliates and Programme teams to strengthen financial processes, systems and controls across the global network. Drive continuous improvement of financial policies, reporting and systems, promoting a consistent and high quality control environment. About you You will be a qualified finance professional (CCAB or equivalent) with substantial post qualification experience and a strong track record of leading finance teams. Strategic yet pragmatic, you will be comfortable operating at both operational and senior levels - providing clear financial insight, strengthening controls, and supporting organisational growth across a global network. You will bring significant experience in UK financial reporting (FRS 102), alongside proven experience developing high performing teams and implementing effective policies, systems, and change initiatives. With strong analytical and conceptual capability, you will translate complex financial data into clear, actionable insight. You will also have experience managing auditors, financial institutions, and external service providers, and be able to prioritise effectively, work autonomously, and deliver to deadlines. Strong communication skills, sound judgement, and cultural sensitivity are essential in building effective relationships across diverse international contexts. Experience within a UK charity or multinational charitable context, including understanding of UK charity reporting (Charities SORP) would be highly desirable. About us: Mary's Meals is a global movement supported by people from all walks of life, united by one goal, that every child receives a nutritious daily meal in a place of education. Today, more than 3 million children will receive Mary's Meals, changing lives through access to food and education. We believe in the innate goodness of people, respect the dignity of every human being and family life, and are committed to good stewardship of the resources entrusted to us. In line with our values, Mary's Meals is fully committed to a culture of safeguarding. We expect all members of the Mary's Meals family to share this commitment and to work in the best interests of the communities we serve. Our safe recruitment practices ensure that only those aligned with our high standards join our movement. Salary advertised is for UK based candidates. Our salary philosophy ensures consistency across locations where Mary's Meals operates; please contact for further information on salaries in other locations. Our Benefits: 34 days annual leave (pro rated for part time working patterns) including bank holidays, increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week) Flexible working Employee Assistance Programme Life assurance Pension To apply: If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please submit your CV along with a short covering note (no more than one page) outlining why you are a strong fit for this role and why you would like to work for Mary's Meals International. Senior Finance Manager - JD Closing date for applications is Sunday 22nd March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Applicant Privacy Statement
Apr 03, 2026
Full time
Salary: £45,215 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate). The role: We are recruiting for a values-driven and experienced finance leader to join Mary's Meals International (MMI) as Senior Finance Manager. Reporting to the Head of Finance, you will provide leadership to the MMI Finance team, ensuring the effective delivery of high-quality financial management, reporting and control across our global movement. This is a key role within the Finance & Procurement Directorate, supporting an ambitious growth strategy. You will play a central role in strengthening financial stewardship, ensuring robust controls are in place, and promoting value for money across our global network. In this role, you will combine strategic oversight with hands on leadership - driving excellence in financial reporting, treasury management, compliance, and continuous improvement of financial systems and processes. You will: Lead and develop the MMI Finance team, fostering a high-performing, collaborative and accountable culture. Oversee the production of monthly management accounts, forecasts and trend analysis, providing meaningful financial insight to support decision making. Lead on donor financial reporting and proposal support, ensuring accuracy, consistency and timely delivery. Support delivery of the annual budgeting process, including provision of key analytics and oversight of review processes. Ensure robust financial control across the organisation, safeguarding the proper and effective use of funds. Oversee statutory reporting, audit, treasury, payroll and pension activities, ensuring compliance with UK financial, charity and tax regulations. Work closely with National Affiliates and Programme teams to strengthen financial processes, systems and controls across the global network. Drive continuous improvement of financial policies, reporting and systems, promoting a consistent and high quality control environment. About you You will be a qualified finance professional (CCAB or equivalent) with substantial post qualification experience and a strong track record of leading finance teams. Strategic yet pragmatic, you will be comfortable operating at both operational and senior levels - providing clear financial insight, strengthening controls, and supporting organisational growth across a global network. You will bring significant experience in UK financial reporting (FRS 102), alongside proven experience developing high performing teams and implementing effective policies, systems, and change initiatives. With strong analytical and conceptual capability, you will translate complex financial data into clear, actionable insight. You will also have experience managing auditors, financial institutions, and external service providers, and be able to prioritise effectively, work autonomously, and deliver to deadlines. Strong communication skills, sound judgement, and cultural sensitivity are essential in building effective relationships across diverse international contexts. Experience within a UK charity or multinational charitable context, including understanding of UK charity reporting (Charities SORP) would be highly desirable. About us: Mary's Meals is a global movement supported by people from all walks of life, united by one goal, that every child receives a nutritious daily meal in a place of education. Today, more than 3 million children will receive Mary's Meals, changing lives through access to food and education. We believe in the innate goodness of people, respect the dignity of every human being and family life, and are committed to good stewardship of the resources entrusted to us. In line with our values, Mary's Meals is fully committed to a culture of safeguarding. We expect all members of the Mary's Meals family to share this commitment and to work in the best interests of the communities we serve. Our safe recruitment practices ensure that only those aligned with our high standards join our movement. Salary advertised is for UK based candidates. Our salary philosophy ensures consistency across locations where Mary's Meals operates; please contact for further information on salaries in other locations. Our Benefits: 34 days annual leave (pro rated for part time working patterns) including bank holidays, increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week) Flexible working Employee Assistance Programme Life assurance Pension To apply: If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please submit your CV along with a short covering note (no more than one page) outlining why you are a strong fit for this role and why you would like to work for Mary's Meals International. Senior Finance Manager - JD Closing date for applications is Sunday 22nd March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Applicant Privacy Statement
Our client is a leading independent funder. They aim to improve the natural world, secure a fairer future and strengthen the bonds in communities in the UK. They provide c.£50million annually in grants to organisations working towards their aims. They also have an allocation of £60 million for social investment and a £10m impact investment allocation, alongside their£1.3bn endowment. The foundation's strategy is underpinned by the need to tackle structural inequality, racism and the causes and impacts of climate change. They believe that we need bold action and impact like never before, so as well as funding brilliant organisations, they we will work alongside partners and collaborators to remove barriers and secure progress, using their voice to quietly influence and effect change. Prospectus is delighted to be working with the foundation to recruit a Funding Manager for their Creative, Confident Communities (CCC) strategic aim, which focuses on communities connected by 'place'. Through this programme, they are working towards places where communities can fulfil their creative, human, and economic potential. The role: This role will work within the Creative, Confident Communities Team in making a significant contribution to the delivery of the foundation's strategy, specifically focused on place-based and community-led change across the UK. The primary aim of this role is to bring grant-making expertise and knowledge to add capacity to the team moving forward. This is a unique opportunity to work with and support a range of organisations, initiatives and projects that are seeking to create place-based change, working with communities across the UK to achieve this. The foundation has independence, resources and influence that enable them to move at pace and make a positive difference for people and communities in the UK. They have ambition and an appetite for risk, to try new things and work with new and unusual partnerships to deliver their aims. A key question that guides the foundation's work and action is "what more can we do?" - the foundation is looking for someone to join them and contribute to answering that question. This will include identifying and building a pipeline of relevant activities aimed at delivering on the aims and objectives of the programme. This is a very relational role with emphasis on building and brokering collaborations, attending webinars, forums and conferences to further harness sector learning relevant to the aims of CCC. The role is full-time and candidates looking to work 0.8 full-time will also be considered. At present, the foundation has a hybrid approach to working and the candidate will work from the Kings Cross office two or three days per week - these will include Tuesdays and Wednesdays. Occasional UK travel will be required, which may include an overnight stay. The person: The successful candidate will have substantial grant-making experience and will ideally have gained this within a community driven Funder or Grant-maker in the UK. An environment where the core objectives of the CCC programme are very apparent and the knowledge and understanding is there to bring to the table. A deep understanding of the challenges faced by communities and places across the UK is essential and having hands-on experience of tackling these issues will be very valuable to this role. Being thoughtful, analytical and inquisitive, the role requires advance problem solving and synthesising sometimes quite complex information and delivering to a wide range of audiences in digestible and concise communication. Collaboration is key to success in this role and evidence of having worked in close knit and very busy team in connected areas of work will be important in addition to being able to work independently and to manage your own time will be important. The foundation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making. Learn more about the Foundation's values and how they work. We want to encourage applicants with a diverse range of backgrounds to apply. We're particularly keen to hear from those with those with lived experience of racial inequity, disability, or poverty. First stage interview: Thursday 23rd April (Virtual) Second stage interview: Tuesday 28th April (in person) (PM) As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Apr 03, 2026
Full time
Our client is a leading independent funder. They aim to improve the natural world, secure a fairer future and strengthen the bonds in communities in the UK. They provide c.£50million annually in grants to organisations working towards their aims. They also have an allocation of £60 million for social investment and a £10m impact investment allocation, alongside their£1.3bn endowment. The foundation's strategy is underpinned by the need to tackle structural inequality, racism and the causes and impacts of climate change. They believe that we need bold action and impact like never before, so as well as funding brilliant organisations, they we will work alongside partners and collaborators to remove barriers and secure progress, using their voice to quietly influence and effect change. Prospectus is delighted to be working with the foundation to recruit a Funding Manager for their Creative, Confident Communities (CCC) strategic aim, which focuses on communities connected by 'place'. Through this programme, they are working towards places where communities can fulfil their creative, human, and economic potential. The role: This role will work within the Creative, Confident Communities Team in making a significant contribution to the delivery of the foundation's strategy, specifically focused on place-based and community-led change across the UK. The primary aim of this role is to bring grant-making expertise and knowledge to add capacity to the team moving forward. This is a unique opportunity to work with and support a range of organisations, initiatives and projects that are seeking to create place-based change, working with communities across the UK to achieve this. The foundation has independence, resources and influence that enable them to move at pace and make a positive difference for people and communities in the UK. They have ambition and an appetite for risk, to try new things and work with new and unusual partnerships to deliver their aims. A key question that guides the foundation's work and action is "what more can we do?" - the foundation is looking for someone to join them and contribute to answering that question. This will include identifying and building a pipeline of relevant activities aimed at delivering on the aims and objectives of the programme. This is a very relational role with emphasis on building and brokering collaborations, attending webinars, forums and conferences to further harness sector learning relevant to the aims of CCC. The role is full-time and candidates looking to work 0.8 full-time will also be considered. At present, the foundation has a hybrid approach to working and the candidate will work from the Kings Cross office two or three days per week - these will include Tuesdays and Wednesdays. Occasional UK travel will be required, which may include an overnight stay. The person: The successful candidate will have substantial grant-making experience and will ideally have gained this within a community driven Funder or Grant-maker in the UK. An environment where the core objectives of the CCC programme are very apparent and the knowledge and understanding is there to bring to the table. A deep understanding of the challenges faced by communities and places across the UK is essential and having hands-on experience of tackling these issues will be very valuable to this role. Being thoughtful, analytical and inquisitive, the role requires advance problem solving and synthesising sometimes quite complex information and delivering to a wide range of audiences in digestible and concise communication. Collaboration is key to success in this role and evidence of having worked in close knit and very busy team in connected areas of work will be important in addition to being able to work independently and to manage your own time will be important. The foundation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making. Learn more about the Foundation's values and how they work. We want to encourage applicants with a diverse range of backgrounds to apply. We're particularly keen to hear from those with those with lived experience of racial inequity, disability, or poverty. First stage interview: Thursday 23rd April (Virtual) Second stage interview: Tuesday 28th April (in person) (PM) As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Senior Engineer - Leeds Roughan & O'Donovan is seeking to appoint a senior engineer with a minimum of seven years' relevant experience for a permanent position within our expanding UK team. Job type: Permanent Location: Otley, Leeds Salary: Competitive About the role As a senior engineer, you will play an integral role in the design and delivery of our bridge and multidisciplinary projects. You will be supported throughout by our teams in the UK and Ireland. Main duties and responsibilities: Work with existing and new bridge and civil structures across a range of materials and forms, superstructure, substructure and articulation elements Participate in the early project stages, including scoping, specifying and interpreting surveys, inspection and investigative works, optioneering and scheme design Undertake detailed design work, including modelling, calculations and overseeing drawing production Prepare documents, including technical reports, specifications and contract documents Undertake independent design checking and provide construction stage support Interface with clients from local and national authorities, consultants, and design & build contractors amongst others About Roughan & O'Donovan Roughan & O'Donovan (ROD) is a leading, privately owned civil, structural and environmental engineering consultancy. We employ a multidisciplinary team of over 250 people across our four UK and Ireland offices. Founded in Dublin in 1974, we plan, design and manage major infrastructure projects. Our hands-on, director-led approach to projects and operations enables us to work collaboratively with our team to develop innovative, cost-effective solutions that maximise value for our clients and learning for our people. We enjoy strong client, partner and stakeholder relationships, and much of our work comes from repeat business. A welcoming and friendly company, we genuinely care about our staff and invest heavily in their personal and professional development through all stages of career growth. Our Leeds office opened in 2019 and is now well established, with a rapidly growing team and a strong pipeline of projects. Current and recent projects include: Renfrew Bridge, Renfrewshire, Scotland Herring Bridge, Great Yarmouth, UK Humber Bridge Maintenance Operation, UK Narrow Water Bridge, Omeath, Co Louth, Ireland Waterford City Public Infrastructure Project, Ireland Essential requirements A minimum of seven years' relevant experience in the civil or structural engineering client, consultancy or construction sector Good technical knowledge of bridges Good knowledge of structural analysis software including finite element analysis Good knowledge of and experience in the use of the Design Manual for Roads and Bridges (DMRB) and other standards and legislation in the field of bridge/structural design including Eurocodes Hold the title of CEng with the ICE, IStructE or equivalent Experienced in written and in-person interaction with external parties Excellent attention to detail Flexible, motivated and focused Comfortable working in a busy work environment with tight deadlines Fluent or highly proficient in spoken and written English Desirable Multidisciplinary consultancy or contracting experience from allied civil engineering disciplines, such as highways, structures, geotechnics, rail or water. Why consider this opportunity At ROD, we believe that it is the talent, energy and commitment our people bring to our business that make us who we are. Our work has been recognised for its design excellence, with our projects winning many prestigious industry awards in the UK and Ireland. We offer a wide range of benefits, including a competitive salary; 27 days annual leave (inclusive of bank holidays); contributory pension; training opportunities tailored to your needs; and free parking. Our modern and spacious office is based in a converted mill building overlooking the River Wharfe. It is accessible by public transport and by car and is only a 10-minute drive from Leeds Bradford Airport. To apply Address your cover letter to Human Resources Apply by clicking the link: Roughan & O'Donovan is an equal opportunity employer. For compliance purposes, Roughan & O'Donovan will retain, for at least one year, all records arising from the recruitment process. Roughan & O'Donovan is not accepting unsolicited CVs from search firms. CVs submitted by search firms without a valid written search agreement, including those submitted to hiring managers, are deemed to be the sole property of Roughan & O'Donovan and no fee will be paid in the event of a candidate(s) being hired.
Apr 03, 2026
Full time
Senior Engineer - Leeds Roughan & O'Donovan is seeking to appoint a senior engineer with a minimum of seven years' relevant experience for a permanent position within our expanding UK team. Job type: Permanent Location: Otley, Leeds Salary: Competitive About the role As a senior engineer, you will play an integral role in the design and delivery of our bridge and multidisciplinary projects. You will be supported throughout by our teams in the UK and Ireland. Main duties and responsibilities: Work with existing and new bridge and civil structures across a range of materials and forms, superstructure, substructure and articulation elements Participate in the early project stages, including scoping, specifying and interpreting surveys, inspection and investigative works, optioneering and scheme design Undertake detailed design work, including modelling, calculations and overseeing drawing production Prepare documents, including technical reports, specifications and contract documents Undertake independent design checking and provide construction stage support Interface with clients from local and national authorities, consultants, and design & build contractors amongst others About Roughan & O'Donovan Roughan & O'Donovan (ROD) is a leading, privately owned civil, structural and environmental engineering consultancy. We employ a multidisciplinary team of over 250 people across our four UK and Ireland offices. Founded in Dublin in 1974, we plan, design and manage major infrastructure projects. Our hands-on, director-led approach to projects and operations enables us to work collaboratively with our team to develop innovative, cost-effective solutions that maximise value for our clients and learning for our people. We enjoy strong client, partner and stakeholder relationships, and much of our work comes from repeat business. A welcoming and friendly company, we genuinely care about our staff and invest heavily in their personal and professional development through all stages of career growth. Our Leeds office opened in 2019 and is now well established, with a rapidly growing team and a strong pipeline of projects. Current and recent projects include: Renfrew Bridge, Renfrewshire, Scotland Herring Bridge, Great Yarmouth, UK Humber Bridge Maintenance Operation, UK Narrow Water Bridge, Omeath, Co Louth, Ireland Waterford City Public Infrastructure Project, Ireland Essential requirements A minimum of seven years' relevant experience in the civil or structural engineering client, consultancy or construction sector Good technical knowledge of bridges Good knowledge of structural analysis software including finite element analysis Good knowledge of and experience in the use of the Design Manual for Roads and Bridges (DMRB) and other standards and legislation in the field of bridge/structural design including Eurocodes Hold the title of CEng with the ICE, IStructE or equivalent Experienced in written and in-person interaction with external parties Excellent attention to detail Flexible, motivated and focused Comfortable working in a busy work environment with tight deadlines Fluent or highly proficient in spoken and written English Desirable Multidisciplinary consultancy or contracting experience from allied civil engineering disciplines, such as highways, structures, geotechnics, rail or water. Why consider this opportunity At ROD, we believe that it is the talent, energy and commitment our people bring to our business that make us who we are. Our work has been recognised for its design excellence, with our projects winning many prestigious industry awards in the UK and Ireland. We offer a wide range of benefits, including a competitive salary; 27 days annual leave (inclusive of bank holidays); contributory pension; training opportunities tailored to your needs; and free parking. Our modern and spacious office is based in a converted mill building overlooking the River Wharfe. It is accessible by public transport and by car and is only a 10-minute drive from Leeds Bradford Airport. To apply Address your cover letter to Human Resources Apply by clicking the link: Roughan & O'Donovan is an equal opportunity employer. For compliance purposes, Roughan & O'Donovan will retain, for at least one year, all records arising from the recruitment process. Roughan & O'Donovan is not accepting unsolicited CVs from search firms. CVs submitted by search firms without a valid written search agreement, including those submitted to hiring managers, are deemed to be the sole property of Roughan & O'Donovan and no fee will be paid in the event of a candidate(s) being hired.
