Job Description
This is an opportunity to be part of GOSHC supporting the charity's ambition to achieve transformational net income growth over the next five years
Do you have experience working in a data marketing team?
Leading a talented team delivering a busy schedule of campaign selections?
Always striving to achieve the highest standards of data integrity and compliance driving the very best results?
About the Team
As Selections Manager you will be part of a newly formed corporate fundraising team which has been established to put data, customer insight and the very best supporter at the heart of our fundraising.
This new centralised department will also bring together the Database Team responsible for income processing and database management. You will work closely with the Database Manager ensuring that ETL processes; data quality standards and any technical upgrades to the CRM and mirrored as required in the data warehouse.
You will report into the Senior Data Insight and Analytics Manager and lead a team of two selections executives. On average the team is responsible for producing 500 campaign selections a year.
The charity aims to recruit from the top quartile in the market. You will be working with staff who not only have a great passion for the cause but are experts in their field.
About You
You will have established management experience working in a busy data marketing team in a charity or the commercial sector.
You will be confident at defining and prioritising need, recognising the importance of capturing what needs to be done when to meet the expectations of your stakeholders mapped against the resource in your team.
You will enjoy working with stakeholders understanding their fundraising strategies, defining what work is required across the year to meet fundraising income targets and supporter stewardship goals. You will meet quarterly to refresh plans.
You will understand the critical importance of data governance and compliance and the impact on brand reputation.
You will recognise the importance of end to end processes, for example ensuring campaign selection documentation is complete, peer review of data is undertaken; suppression files are run, ensure end of campaign files are loaded back onto the system to deliver against quality standards.
About the Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children - and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can't help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
Recently awarded with a 'Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - we offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan.
Our Commitment to Equality, Diversity and Inclusion
We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector. In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diverse communities that we work with and for and demonstrating this through all our areas of work.
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from Black, Asian and Ethnic Minority backgrounds, people with a disability, people who are LGBT+ or who are from less advantaged socioeconomic groups.
Further information on our EDI strategy can be found on our website.
Please refer to the full job description below for more information.
How to Apply
Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the 'GOSH Charity Information Pack' on the Careers page of our website before you apply.
Closing date: 21st November.
Ref:
Do you have experience working in a data marketing team?
Leading a talented team delivering a busy schedule of campaign selections?
Always striving to achieve the highest standards of data integrity and compliance driving the very best results?
- You will be supremely confident working in SQL. You will be responsible for stakeholder management working with fundraising teams to plot annualised campaign activity.
- You will manage your team resources ensuring milestones are hit, meeting service level agreements.
- You will work using the charity's data warehouse to create data selections. You will partner with the CRM team to ensure the data is fit for purpose. You will have day to day responsibility managing external agencies contracted to service the charity's data warehouse and ensure the highest levels of data quality.
- You will be used to using business intelligence; working with the charity's data analysts, to optimise selections driving the very best results. You will be excited to consult and recommend segmentation and AB testing based on a test and learn approach.
- You will support your team producing complex selections.
- You will be a great coach, seeking to nurture your team, expanding their technical skill set, meeting their personal ambitions for growth.
About the Team
As Selections Manager you will be part of a newly formed corporate fundraising team which has been established to put data, customer insight and the very best supporter at the heart of our fundraising.
This new centralised department will also bring together the Database Team responsible for income processing and database management. You will work closely with the Database Manager ensuring that ETL processes; data quality standards and any technical upgrades to the CRM and mirrored as required in the data warehouse.
You will report into the Senior Data Insight and Analytics Manager and lead a team of two selections executives. On average the team is responsible for producing 500 campaign selections a year.
The charity aims to recruit from the top quartile in the market. You will be working with staff who not only have a great passion for the cause but are experts in their field.
About You
You will have established management experience working in a busy data marketing team in a charity or the commercial sector.
You will be confident at defining and prioritising need, recognising the importance of capturing what needs to be done when to meet the expectations of your stakeholders mapped against the resource in your team.
You will enjoy working with stakeholders understanding their fundraising strategies, defining what work is required across the year to meet fundraising income targets and supporter stewardship goals. You will meet quarterly to refresh plans.
You will understand the critical importance of data governance and compliance and the impact on brand reputation.
You will recognise the importance of end to end processes, for example ensuring campaign selection documentation is complete, peer review of data is undertaken; suppression files are run, ensure end of campaign files are loaded back onto the system to deliver against quality standards.
About the Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 600 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children - and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can't help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
Recently awarded with a 'Best Companies 2-star accreditation' and placed number 17 on the 2019 Sunday Times Best 100 Not-for-Profit Companies list - we offer a range of attractive benefits including; a flexible approach to working, 30 days holiday, life assurance, enhanced employer pension contributions, and a discounted season ticket loan.
Our Commitment to Equality, Diversity and Inclusion
We recognise that people from some backgrounds are under-represented in our workforce and across the wider Charity sector. In April 2021 we launched our ambitious three-year EDI strategy committing to becoming a more inclusive workforce, reflecting the diverse communities that we work with and for and demonstrating this through all our areas of work.
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from Black, Asian and Ethnic Minority backgrounds, people with a disability, people who are LGBT+ or who are from less advantaged socioeconomic groups.
Further information on our EDI strategy can be found on our website.
Please refer to the full job description below for more information.
How to Apply
Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application, and should refer to the 'GOSH Charity Information Pack' on the Careers page of our website before you apply.
Closing date: 21st November.
Ref:
About Great Ormond Street Hospital Charity