At Amazon we believe that every day is still day one. A day to take a first step. A day to look forward to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. Do you want to transform the transportation and delivery service industry? Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? What if you could use your creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience? Would you like to participate in ground breaking initiatives related to Transportation? Then, this is the role for you. Amazon Transportation Services (ATS) is looking for a detail-oriented, analytical, technically skilled, innovative, hands-on, and customer-obsessed candidate to work with the Surface Transportation Procurement team. In this role, you will support the current capacity procurement process against internal and external standards that will support the growth of the Amazon's Middle Mile Transportation network. You will be responsible for defining, scoping and implementing initiatives to also source Carrier capacity in alignment with the Amazon Transportation Services EU strategy while satisfying performance and budget goals. You will work on defining the business strategy to transform the current transportation environment while influencing Senior Leadership on the direction for the Middle Mile business. Successful candidates will be excellent communicators, curious, highly motivated and effective within distributed teams. Key job responsibilities - Drives strategy, prioritizes projects/initiatives and feature sets, as well as align and sets stakeholders expectations for Amazon. This requires interaction with Amazon's ST and technical teams. - You will set up the structure and process required for Carrier procurement including processes such as tender creation and carrier selection. - You will work closely with a team of Program and Product Managers to drive the collection and implementation of requirements, ensure alignment with corporate objectives and contractual obligations. - You will need to define, prioritize and plan the resources and technical requirements needed for programs to be delivered on time. - You will be required to have clear, precise, and regular communication with all stakeholders. This includes ongoing project/program status reports as well as capturing requirements. - You will set up key Procurement KPIs to measure, monitor and improve metrics such as Total Cost of Ownership and Supplier base diversity. - You will monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program. A day in the life A typical day in the life of a Procurement Manager will include working alongside our Carrier Managers across Europe to launch tenders and source capacity with high performing carriers at best in market rates, working with our Product Managers to drive the tech required to source more effectively, and working with our Project Managers to bring new initiatives to life to deliver additional value. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - A degree - Relevant experience in Procurement, Vendor Management, and/or Planning - Advanced Excel skills PREFERRED QUALIFICATIONS - Master's degree - Experience communicating and influencing stakeholders to meet deliverables through verbal and written reports - Experience developing and implementing ideas independently - Professional experience in developing and refining technical and business operational processes and influencing business decisions using data analysis Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
At Amazon we believe that every day is still day one. A day to take a first step. A day to look forward to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. Do you want to transform the transportation and delivery service industry? Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? What if you could use your creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience? Would you like to participate in ground breaking initiatives related to Transportation? Then, this is the role for you. Amazon Transportation Services (ATS) is looking for a detail-oriented, analytical, technically skilled, innovative, hands-on, and customer-obsessed candidate to work with the Surface Transportation Procurement team. In this role, you will support the current capacity procurement process against internal and external standards that will support the growth of the Amazon's Middle Mile Transportation network. You will be responsible for defining, scoping and implementing initiatives to also source Carrier capacity in alignment with the Amazon Transportation Services EU strategy while satisfying performance and budget goals. You will work on defining the business strategy to transform the current transportation environment while influencing Senior Leadership on the direction for the Middle Mile business. Successful candidates will be excellent communicators, curious, highly motivated and effective within distributed teams. Key job responsibilities - Drives strategy, prioritizes projects/initiatives and feature sets, as well as align and sets stakeholders expectations for Amazon. This requires interaction with Amazon's ST and technical teams. - You will set up the structure and process required for Carrier procurement including processes such as tender creation and carrier selection. - You will work closely with a team of Program and Product Managers to drive the collection and implementation of requirements, ensure alignment with corporate objectives and contractual obligations. - You will need to define, prioritize and plan the resources and technical requirements needed for programs to be delivered on time. - You will be required to have clear, precise, and regular communication with all stakeholders. This includes ongoing project/program status reports as well as capturing requirements. - You will set up key Procurement KPIs to measure, monitor and improve metrics such as Total Cost of Ownership and Supplier base diversity. - You will monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program. A day in the life A typical day in the life of a Procurement Manager will include working alongside our Carrier Managers across Europe to launch tenders and source capacity with high performing carriers at best in market rates, working with our Product Managers to drive the tech required to source more effectively, and working with our Project Managers to bring new initiatives to life to deliver additional value. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - A degree - Relevant experience in Procurement, Vendor Management, and/or Planning - Advanced Excel skills PREFERRED QUALIFICATIONS - Master's degree - Experience communicating and influencing stakeholders to meet deliverables through verbal and written reports - Experience developing and implementing ideas independently - Professional experience in developing and refining technical and business operational processes and influencing business decisions using data analysis Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
About the Role: Sales Business Manager Summary: The Business Manager holds the responsibility of overseeing the daily operations of the Sales department, encompassing budget management, forecasting, and performance analysis and workflow enhancement. An ideal candidate will be highly organised and detail-oriented, possessing a comprehensive understanding of business principles and exhibiting a track record of success in a fast-paced environment. Responsibilities: Develop and maintain accurate sales forecasts Develop and maintain sales booking reporting Analyse sales performance, identifying trends and growth opportunities Analyse client feedback and establish feedback loop for product and business teams Curate agenda for sales and leadership team meetings Formulate and implement initiative strategies to achieve established targets Work with the Sales team and Customer Success teams, helping to secure the necessary resources and support to facilitate their success Cultivate and maintain relationships with stakeholders and business partners Represent the Sales department at company-wide meetings and events Manage the Sales department budget, ensuring all expenses adhere to budgetary constraints Perform additional duties as assigned Qualifications: Exceptional organisational and time management abilities Strong communication and interpersonal skills Bachelor's degree in business administration or an equivalent field Knowledge of OTC derivative workflows Minimum of five years' experience in a business management role Extensive understanding of financial markets principles and practices Demonstrated success in a fast-paced environment Proficiency in Google Workspace desirable About OSTTRA Candidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at . What's In It For You? Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: The EEO is the Law Poster " describes discrimination protections under federal law. - 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group) Job ID: 301084 Posted On: 2024-04-30 Location: London, United Kingdom
May 01, 2024
Full time
About the Role: Sales Business Manager Summary: The Business Manager holds the responsibility of overseeing the daily operations of the Sales department, encompassing budget management, forecasting, and performance analysis and workflow enhancement. An ideal candidate will be highly organised and detail-oriented, possessing a comprehensive understanding of business principles and exhibiting a track record of success in a fast-paced environment. Responsibilities: Develop and maintain accurate sales forecasts Develop and maintain sales booking reporting Analyse sales performance, identifying trends and growth opportunities Analyse client feedback and establish feedback loop for product and business teams Curate agenda for sales and leadership team meetings Formulate and implement initiative strategies to achieve established targets Work with the Sales team and Customer Success teams, helping to secure the necessary resources and support to facilitate their success Cultivate and maintain relationships with stakeholders and business partners Represent the Sales department at company-wide meetings and events Manage the Sales department budget, ensuring all expenses adhere to budgetary constraints Perform additional duties as assigned Qualifications: Exceptional organisational and time management abilities Strong communication and interpersonal skills Bachelor's degree in business administration or an equivalent field Knowledge of OTC derivative workflows Minimum of five years' experience in a business management role Extensive understanding of financial markets principles and practices Demonstrated success in a fast-paced environment Proficiency in Google Workspace desirable About OSTTRA Candidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at . What's In It For You? Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: The EEO is the Law Poster " describes discrimination protections under federal law. - 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group) Job ID: 301084 Posted On: 2024-04-30 Location: London, United Kingdom
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. M&G operates in a complex, highly regulated environment, a sector that is often in the public eye. Maintaining good relations with decision makers in Whitehall, Westminster and in other M&G markets is critical to the firm delivering on its purpose and achieving its strategic priorities. Together with the Public Affairs Manager, the role holder will support our efforts to develop and implement a strategic public affairs plan that builds M&G's reputation, influencing and positioning in our sector. This will include the creation and delivery of proactive campaigns that will positively change external perceptions of M&G and affect change with key stakeholders. They will support internal stakeholders on proactive political engagement and potential issues which could affect M&G's reputation. You will be managing communications with key political audiences, stakeholders, and relevant decision makers. Key accountabilities for this role: Strategy - Working with the Public Affairs Manager you will support the implementation of a strategic public affairs plan that underpins the delivery of M&G plc's strategic objectives and builds M&G's reputation with opinion formers. This includes helping to organise external political meetings and events, alongside coordinating, and assisting with the engagement and representation of M&G's interests with relevant trade associations, MPs, MEPs, departmental officials. Co-ordination - Working with Head of Public Affairs (PA) and Public Affairs Manager you will provide support with a range of public affairs issues, related to M&G plc's business model. You will help both the Head of PA and PA Manager to filter monitoring received from UK and Brussels and trade bodies, highlighting items of importance to M&G. You will also support with briefings, letters, position papers and consultation responses and will develop an external engagement contact programme for key M&G personnel with MPs, MEPs and officials. In addition, you will provide some administrative support, especially diary management, filtering emails, arranging meetings, travel, and room bookings. Relationship Management - You will build and manage strong relationships with relevant Ministers, parliamentarians, civil servants, policy makers, partner organisations and other external agencies to influence the policy making agenda, ensuring the best possible operating environment for M&G plc throughout the UK and beyond. Proactive Campaigns - You will support the development and delivery of integrated public affairs campaigns for M&G plc, working in conjunction with colleagues in media relations (all channels) and CSR to increase M&G's profile. You will leverage the delivery and impact of positive stories from within the business to drive increased awareness for the M&G brand with opinion former audiences. You will manage all activity within agreed timescales and budget. Key knowledge, skills, and experience: Experience of working in the political world working for an MEP, MP, think tank, Govt dept, or Public Affairs agency. Previous financial services experience is preferred but not essential, however, an awareness of the FS sector and a good understanding of the challenges and opportunities is essential. Knowledge of the workings of Westminster Parliament and Whitehall Government departments and/or knowledge of EU institutions and legislative processes. Experience of lobbying on UK Government Bills/EU Directives or Regulations and lobbying MPs, MEPs, and civil servants/Government Ministers. Experience of developing and communicating public policy positions proactively through engaging creative campaigns using a range of channels would be useful. Excellent writing skills for drafting briefings, articles, speeches, position papers, letters, notes of meetings and responses to consultation documents. Clear verbal communications as demonstrated oral meetings and briefings of internal stakeholders and lobbying of external audiences. Ability to read quickly and to summarise documents/statements/political speeches from UK Government bodies, EU institutions. Speed, accuracy, and attention to detail. Ability to follow-though and/or act on own initiative when necessary. Development of strong relationships with key stakeholders. Able to work on their initiative and as part of a team. Adapts to changing circumstances and new priorities. We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
May 01, 2024
Full time
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. M&G operates in a complex, highly regulated environment, a sector that is often in the public eye. Maintaining good relations with decision makers in Whitehall, Westminster and in other M&G markets is critical to the firm delivering on its purpose and achieving its strategic priorities. Together with the Public Affairs Manager, the role holder will support our efforts to develop and implement a strategic public affairs plan that builds M&G's reputation, influencing and positioning in our sector. This will include the creation and delivery of proactive campaigns that will positively change external perceptions of M&G and affect change with key stakeholders. They will support internal stakeholders on proactive political engagement and potential issues which could affect M&G's reputation. You will be managing communications with key political audiences, stakeholders, and relevant decision makers. Key accountabilities for this role: Strategy - Working with the Public Affairs Manager you will support the implementation of a strategic public affairs plan that underpins the delivery of M&G plc's strategic objectives and builds M&G's reputation with opinion formers. This includes helping to organise external political meetings and events, alongside coordinating, and assisting with the engagement and representation of M&G's interests with relevant trade associations, MPs, MEPs, departmental officials. Co-ordination - Working with Head of Public Affairs (PA) and Public Affairs Manager you will provide support with a range of public affairs issues, related to M&G plc's business model. You will help both the Head of PA and PA Manager to filter monitoring received from UK and Brussels and trade bodies, highlighting items of importance to M&G. You will also support with briefings, letters, position papers and consultation responses and will develop an external engagement contact programme for key M&G personnel with MPs, MEPs and officials. In addition, you will provide some administrative support, especially diary management, filtering emails, arranging meetings, travel, and room bookings. Relationship Management - You will build and manage strong relationships with relevant Ministers, parliamentarians, civil servants, policy makers, partner organisations and other external agencies to influence the policy making agenda, ensuring the best possible operating environment for M&G plc throughout the UK and beyond. Proactive Campaigns - You will support the development and delivery of integrated public affairs campaigns for M&G plc, working in conjunction with colleagues in media relations (all channels) and CSR to increase M&G's profile. You will leverage the delivery and impact of positive stories from within the business to drive increased awareness for the M&G brand with opinion former audiences. You will manage all activity within agreed timescales and budget. Key knowledge, skills, and experience: Experience of working in the political world working for an MEP, MP, think tank, Govt dept, or Public Affairs agency. Previous financial services experience is preferred but not essential, however, an awareness of the FS sector and a good understanding of the challenges and opportunities is essential. Knowledge of the workings of Westminster Parliament and Whitehall Government departments and/or knowledge of EU institutions and legislative processes. Experience of lobbying on UK Government Bills/EU Directives or Regulations and lobbying MPs, MEPs, and civil servants/Government Ministers. Experience of developing and communicating public policy positions proactively through engaging creative campaigns using a range of channels would be useful. Excellent writing skills for drafting briefings, articles, speeches, position papers, letters, notes of meetings and responses to consultation documents. Clear verbal communications as demonstrated oral meetings and briefings of internal stakeholders and lobbying of external audiences. Ability to read quickly and to summarise documents/statements/political speeches from UK Government bodies, EU institutions. Speed, accuracy, and attention to detail. Ability to follow-though and/or act on own initiative when necessary. Development of strong relationships with key stakeholders. Able to work on their initiative and as part of a team. Adapts to changing circumstances and new priorities. We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Associate Director - Cost Manager Job in East Central London / Hybrid Working Associate Director Cost Manager job in East Central London, for a progressive multidisciplinary construction consultancy. This is a great opportunity to join a dynamic and growing team at the forefront of modern construction methods. You will be working on a variety of projects across residential and mixed-use for mainly private developer clients. The role offers a competitive and negotiable basic of up to 110k + Bonus + Travel + Hybrid Working + Healthcare + 27 Days Holiday. Established 7 years ago, this construction consultancy is renowned for its modern methods of construction, delivering homes whilst being aware of societal and environmental challenges. Made up of 100 employees across cost management and project management, they serve the residential, affordable housing, BTR, Student Accommodation, Mixed-Use and Later Living sectors. They are a growing consultancy working on predominantly exciting London-based regeneration mixed-use schemes of up to 2.5b. If you are an existing Associate Director or Associate Cost Manager / Cost Consultant looking to take a step up, then we want to hear from you. Our client is looking for experience in largescale residential urban projects ideally with private sector experience, you will be working from feasibility to completion, working closely with both clients and project teams. Role & Responsibilities - Reporting to Director Level - Manage and supervise Cost Managers - Developing existing client relationships and contributing towards growing new clients through effective networking - Manage all cost consultancy services including pre-contract and post-contract - Cost Control, Cost Planning, Cost Estimates and Procurement - Negotiation and contract preparation - Supply Chain Engagement - Budget Reconciliations - Cost reporting - Collate and structure cost data for the wider business - Client liaison - Undertake Quality Assurance and compliance checks - Champion the utilisation of technology to enhance the service offering to clients and improve the efficiency of the wider business. Required Skills & Experience - Ability to lead commercial management for largescale schemes from feasibility to final accounts - Ideally 8+ years' experience in Cost Management, Cost Consultancy or Quantity Surveying - Excellent experience in cost planning, cost control, reporting and procurement - Experienced in serving private sector clients - MRICS is essential - Degree in Quantity Surveying or similar - Experience in or passion for MMC and/or sustainability would be advantageous - Proficient in Microsoft Office. What you get back - Salary 80,000 - 110,000 (Negotiable) - Discretionary Bonus - 27 days holiday + Bank Holidays - Hybrid Working (typically 3 days in the office or to sites and 2 days remote working) - Pension matched up to 5% - Healthcare - Life Assurance - Mileage/Public Transport paid to sites - Regular social events - Support with professional industry subscriptions. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We'll give you 300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. Associate Director Cost Manager Job in East Central London - Your Property Recruitment Specialists (Recruiter: Kelly Armour Job Ref: 14474)
May 01, 2024
Full time
Associate Director - Cost Manager Job in East Central London / Hybrid Working Associate Director Cost Manager job in East Central London, for a progressive multidisciplinary construction consultancy. This is a great opportunity to join a dynamic and growing team at the forefront of modern construction methods. You will be working on a variety of projects across residential and mixed-use for mainly private developer clients. The role offers a competitive and negotiable basic of up to 110k + Bonus + Travel + Hybrid Working + Healthcare + 27 Days Holiday. Established 7 years ago, this construction consultancy is renowned for its modern methods of construction, delivering homes whilst being aware of societal and environmental challenges. Made up of 100 employees across cost management and project management, they serve the residential, affordable housing, BTR, Student Accommodation, Mixed-Use and Later Living sectors. They are a growing consultancy working on predominantly exciting London-based regeneration mixed-use schemes of up to 2.5b. If you are an existing Associate Director or Associate Cost Manager / Cost Consultant looking to take a step up, then we want to hear from you. Our client is looking for experience in largescale residential urban projects ideally with private sector experience, you will be working from feasibility to completion, working closely with both clients and project teams. Role & Responsibilities - Reporting to Director Level - Manage and supervise Cost Managers - Developing existing client relationships and contributing towards growing new clients through effective networking - Manage all cost consultancy services including pre-contract and post-contract - Cost Control, Cost Planning, Cost Estimates and Procurement - Negotiation and contract preparation - Supply Chain Engagement - Budget Reconciliations - Cost reporting - Collate and structure cost data for the wider business - Client liaison - Undertake Quality Assurance and compliance checks - Champion the utilisation of technology to enhance the service offering to clients and improve the efficiency of the wider business. Required Skills & Experience - Ability to lead commercial management for largescale schemes from feasibility to final accounts - Ideally 8+ years' experience in Cost Management, Cost Consultancy or Quantity Surveying - Excellent experience in cost planning, cost control, reporting and procurement - Experienced in serving private sector clients - MRICS is essential - Degree in Quantity Surveying or similar - Experience in or passion for MMC and/or sustainability would be advantageous - Proficient in Microsoft Office. What you get back - Salary 80,000 - 110,000 (Negotiable) - Discretionary Bonus - 27 days holiday + Bank Holidays - Hybrid Working (typically 3 days in the office or to sites and 2 days remote working) - Pension matched up to 5% - Healthcare - Life Assurance - Mileage/Public Transport paid to sites - Regular social events - Support with professional industry subscriptions. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We'll give you 300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. Associate Director Cost Manager Job in East Central London - Your Property Recruitment Specialists (Recruiter: Kelly Armour Job Ref: 14474)
Job Title: Resident Services Manager Location: London Salary: £37,350 per annum Job Type: Permanent - Full Time About Morden College: Morden College has more than 250 older people living in Almshouse accommodation on two sites in Blackheath and Beckenham and in our Care Home. We are committed to providing services that support our residents to live independent and healthy lives. As well as independent living, our Blackheath site is also home to the Morden College Care Home. As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for our values and committed to a purposeful, responsible community that is a great place to live and work. About the role and who we are looking for This is a new role for Morden College that drives seamless and efficient service delivery for our residents by using technology (our Resident Information System database and Knowledge Bank system), and manages the team that commissions and coordinates consistent, equitable, and sustainable services, advice, and support for residents who live independently. Willingness to work one Saturday per month and to flex hours and work some evenings (time off in lieu will be given). Resident Services Manager are responsible for: effective line management of the Resident Services Assistants, General Assistants and Drivers to ensure our residents receive an efficient and effective service that is delivered in a sustainable way, continuously developing the team's skills and performance while maintaining high levels of morale and motivation. building and sustaining the Knowledge Bank, which covers Frequently Asked Questions to provide consistent information across all teams. ensuring our new resident information system is maintained and used to its full effect by all team members. ensuring compliance with agreed policies and processes (including Health & Safety, Safeguarding, GDPR/Data Protection), improving these where they are not working effectively. Directly handling complaints and advising Resident Services Assistants on the responses to complaints from residents or third parties (e.g. visitors, relatives, etc), intervening where required and escalating to the Head of Resident Services and the Director of Resident Services and Charity Development, where appropriate. Main duties and responsibilities Provide a positive resident experience by meeting and greeting residents, listening and responding to their concerns and feedback, promoting our values among residents, and by being a visible, supportive, and inclusive manager. Support the onboarding (preparing to move in) and induction of new residents to help them settle in quickly. Supporting the Head of Resident Services and managing the Resident Services Team, which covers: liaison between residents and other members of Morden College including staff and contractors (e.g. Security, Morden College Care Home, Domiciliary Care, Help and Home, etc) providing residents with advice, support and information about moving into and within Morden College (including how to use things like Appello and other College facilities and systems). answering resident questions and providing consistent information on living at Morden College. Supporting the Head of Resident Services to ensure that all residents in Almshouse accommodation are assessed for their independence to self-evacuate in a crisis. Where required, developing a Personal Emergency Evacuation Plan in partnership with the beneficiary and the Health and Safety Officer, ensuring this is recorded and distribute appropriately. Encouraging collaborative working and good communication with colleagues and key stakeholders to provide our residents with an effective and efficient service. Skills, Qualifications and Experience: An excellent people manager and communicator who can get the best out of their team and who is willing to continuously develop their people management skills. Competence in using various computer systems and databases, including Microsoft Office software (Outlook, Word, and Excel) and Customer Relations Management software. An understanding of older people, their situations, and the opportunities they may want and need to explore and engage with to continue to live independently. An understanding of working with diverse types of residents/beneficiaries and effective methods of communication with them to develop good relationships. A relevant qualification or equivalent experience in service management and/or accommodation provision. Must be willing to engage in tasks at all levels to provide the best service and experience to our residents. Please click apply to be considered for this role.
May 01, 2024
Full time
Job Title: Resident Services Manager Location: London Salary: £37,350 per annum Job Type: Permanent - Full Time About Morden College: Morden College has more than 250 older people living in Almshouse accommodation on two sites in Blackheath and Beckenham and in our Care Home. We are committed to providing services that support our residents to live independent and healthy lives. As well as independent living, our Blackheath site is also home to the Morden College Care Home. As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for our values and committed to a purposeful, responsible community that is a great place to live and work. About the role and who we are looking for This is a new role for Morden College that drives seamless and efficient service delivery for our residents by using technology (our Resident Information System database and Knowledge Bank system), and manages the team that commissions and coordinates consistent, equitable, and sustainable services, advice, and support for residents who live independently. Willingness to work one Saturday per month and to flex hours and work some evenings (time off in lieu will be given). Resident Services Manager are responsible for: effective line management of the Resident Services Assistants, General Assistants and Drivers to ensure our residents receive an efficient and effective service that is delivered in a sustainable way, continuously developing the team's skills and performance while maintaining high levels of morale and motivation. building and sustaining the Knowledge Bank, which covers Frequently Asked Questions to provide consistent information across all teams. ensuring our new resident information system is maintained and used to its full effect by all team members. ensuring compliance with agreed policies and processes (including Health & Safety, Safeguarding, GDPR/Data Protection), improving these where they are not working effectively. Directly handling complaints and advising Resident Services Assistants on the responses to complaints from residents or third parties (e.g. visitors, relatives, etc), intervening where required and escalating to the Head of Resident Services and the Director of Resident Services and Charity Development, where appropriate. Main duties and responsibilities Provide a positive resident experience by meeting and greeting residents, listening and responding to their concerns and feedback, promoting our values among residents, and by being a visible, supportive, and inclusive manager. Support the onboarding (preparing to move in) and induction of new residents to help them settle in quickly. Supporting the Head of Resident Services and managing the Resident Services Team, which covers: liaison between residents and other members of Morden College including staff and contractors (e.g. Security, Morden College Care Home, Domiciliary Care, Help and Home, etc) providing residents with advice, support and information about moving into and within Morden College (including how to use things like Appello and other College facilities and systems). answering resident questions and providing consistent information on living at Morden College. Supporting the Head of Resident Services to ensure that all residents in Almshouse accommodation are assessed for their independence to self-evacuate in a crisis. Where required, developing a Personal Emergency Evacuation Plan in partnership with the beneficiary and the Health and Safety Officer, ensuring this is recorded and distribute appropriately. Encouraging collaborative working and good communication with colleagues and key stakeholders to provide our residents with an effective and efficient service. Skills, Qualifications and Experience: An excellent people manager and communicator who can get the best out of their team and who is willing to continuously develop their people management skills. Competence in using various computer systems and databases, including Microsoft Office software (Outlook, Word, and Excel) and Customer Relations Management software. An understanding of older people, their situations, and the opportunities they may want and need to explore and engage with to continue to live independently. An understanding of working with diverse types of residents/beneficiaries and effective methods of communication with them to develop good relationships. A relevant qualification or equivalent experience in service management and/or accommodation provision. Must be willing to engage in tasks at all levels to provide the best service and experience to our residents. Please click apply to be considered for this role.
The role can be based in the UK, LTN5 or BHX2. The Amazon Transportation Services (ATS) team is looking for a Senior Business Continuity Program Manager (BCM) to support contingency planning for the end to end logistics network. Tasked with owning and executing the ATS BCM Program including; risk assessments, business continuity planning, disaster recovery, exercising, crisis management, supporting the End to End disruption management playbook and peak planning. Supporting operational recovery of network during events such as adverse weather, wildfires, civil unrest, global health crises or similar external factors. The professional should be able to use their industry knowledge to build and maintain the playbooks required to prepare for and respond to any crisis management or severe event. Key job responsibilities The Professional must have a high degree of experience managing and maintaining complex logistics networks across multiple modalities. Responsible for working with stake holders across every team and modality to analyze and operationalise severe event and crisis responses and apply network protections. They must have the ability to communicate information that may be incomplete, indirect, highly complex, seemingly unrelated and/or technically advanced. The professional must be detail focused with exceptional program management skills and be comfortable working with large data sets or able to use BI tools to build best in class response plans. They must be comfortable with evolving technology, able to deal with and work through ambiguity, exhibit flexibility needed to shift workload in accordance with changing priorities, be comfortable leading in a sometimes stressful and fast-paced, priority-driven environment, and be prepared to brief departmental leadership. They must be a highly motivated self-starter who can operate within a global team. A day in the life Reporting to the BC Manager you will be responsible for program managing the E2E playbook, working with the BCM team and cross functional leads to manage, maintain and keep the playbook in good order. Act as the network protections subject matter expert and lead efforts to develop, exercise and train others in protection measures such as when to apply protections. Along side the E2E playbook you will be involved in the day to day activities of the BCM team and be expected to learn how to mange incidents and lead crisis management calls. About the team The Business Continuity Team is small but effective yet you will have the optometry to work across all levels and steer a critical component to Amazons success. The team is fast paced, flexible and seen as subject matter experts in all areas of keeping our customer promises. The team values accountability, a cool head and long term thinking. As with any crisis management function the team operates in a 24/7 environment and some on call or weekend work will be required from time to time. We are open to hiring candidates to work out of one of the following locations: Coalville, LEC, GBR Dunstable, GBR London, GBR BASIC QUALIFICATIONS - Experience in program or project management - Experience in supply chain - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience leading process improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
The role can be based in the UK, LTN5 or BHX2. The Amazon Transportation Services (ATS) team is looking for a Senior Business Continuity Program Manager (BCM) to support contingency planning for the end to end logistics network. Tasked with owning and executing the ATS BCM Program including; risk assessments, business continuity planning, disaster recovery, exercising, crisis management, supporting the End to End disruption management playbook and peak planning. Supporting operational recovery of network during events such as adverse weather, wildfires, civil unrest, global health crises or similar external factors. The professional should be able to use their industry knowledge to build and maintain the playbooks required to prepare for and respond to any crisis management or severe event. Key job responsibilities The Professional must have a high degree of experience managing and maintaining complex logistics networks across multiple modalities. Responsible for working with stake holders across every team and modality to analyze and operationalise severe event and crisis responses and apply network protections. They must have the ability to communicate information that may be incomplete, indirect, highly complex, seemingly unrelated and/or technically advanced. The professional must be detail focused with exceptional program management skills and be comfortable working with large data sets or able to use BI tools to build best in class response plans. They must be comfortable with evolving technology, able to deal with and work through ambiguity, exhibit flexibility needed to shift workload in accordance with changing priorities, be comfortable leading in a sometimes stressful and fast-paced, priority-driven environment, and be prepared to brief departmental leadership. They must be a highly motivated self-starter who can operate within a global team. A day in the life Reporting to the BC Manager you will be responsible for program managing the E2E playbook, working with the BCM team and cross functional leads to manage, maintain and keep the playbook in good order. Act as the network protections subject matter expert and lead efforts to develop, exercise and train others in protection measures such as when to apply protections. Along side the E2E playbook you will be involved in the day to day activities of the BCM team and be expected to learn how to mange incidents and lead crisis management calls. About the team The Business Continuity Team is small but effective yet you will have the optometry to work across all levels and steer a critical component to Amazons success. The team is fast paced, flexible and seen as subject matter experts in all areas of keeping our customer promises. The team values accountability, a cool head and long term thinking. As with any crisis management function the team operates in a 24/7 environment and some on call or weekend work will be required from time to time. We are open to hiring candidates to work out of one of the following locations: Coalville, LEC, GBR Dunstable, GBR London, GBR BASIC QUALIFICATIONS - Experience in program or project management - Experience in supply chain - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience leading process improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
When you join Amazon as a Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilities -Promote a culture of safety and wellbeing -Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts -Support and lead a team and handle administrative work alongside building and supporting a strong team culture -Analyse performance and suggest process improvements to optimise work and improve customer service -Collaborate with other managers to standardise shift processes A day in the life You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Bournemouth, DOR, GBR BASIC QUALIFICATIONS Bachelor's degree (or working towards a bachelor's degree) Advanced proficiency in written and verbal English and local language Relevant experience in performing data analysis PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. Experience of communicating with a wide range of stakeholders, including your peers and leadership Experience in a logistical working environment Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
When you join Amazon as a Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilities -Promote a culture of safety and wellbeing -Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts -Support and lead a team and handle administrative work alongside building and supporting a strong team culture -Analyse performance and suggest process improvements to optimise work and improve customer service -Collaborate with other managers to standardise shift processes A day in the life You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Bournemouth, DOR, GBR BASIC QUALIFICATIONS Bachelor's degree (or working towards a bachelor's degree) Advanced proficiency in written and verbal English and local language Relevant experience in performing data analysis PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. Experience of communicating with a wide range of stakeholders, including your peers and leadership Experience in a logistical working environment Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Location: Scotland Summary When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilities • Promote a culture of safety and wellbeing • Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts • Support and lead a team and handle administrative work alongside building and supporting a strong team culture • Analyse performance and suggest process improvements to optimise work and improve customer service • Collaborate with other managers to standardise shift processes A day in the life You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Aberdeen, GBR Dunfermline, FIF, GBR Edinburgh, GBR Glasgow, GBR BASIC QUALIFICATIONS • Bachelor's degree (or working towards a bachelor's degree) • Advanced proficiency in written and verbal English and local language • Relevant experience in performing data analysis PREFERRED QUALIFICATIONS • Preferred qualifications are not required to apply for this position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. • Experience of communicating with a wide range of stakeholders, including your peers and leadership • Experience in a logistical working environment • Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
Location: Scotland Summary When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilities • Promote a culture of safety and wellbeing • Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts • Support and lead a team and handle administrative work alongside building and supporting a strong team culture • Analyse performance and suggest process improvements to optimise work and improve customer service • Collaborate with other managers to standardise shift processes A day in the life You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Aberdeen, GBR Dunfermline, FIF, GBR Edinburgh, GBR Glasgow, GBR BASIC QUALIFICATIONS • Bachelor's degree (or working towards a bachelor's degree) • Advanced proficiency in written and verbal English and local language • Relevant experience in performing data analysis PREFERRED QUALIFICATIONS • Preferred qualifications are not required to apply for this position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. • Experience of communicating with a wide range of stakeholders, including your peers and leadership • Experience in a logistical working environment • Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Client Services Manager Gloucestershire Permanent, Full Time (37.5 hpw) Salary £27,000 per annum, with great benefits including Health Cash Plan. Optional On call shift payment of £14.30 per session Home, a place where you belong Want to lead a team that really cares and empowers customers to live their best life Join us as our Client Services Manager and lead our Adult Accommodation Based Supp click apply for full job details
May 01, 2024
Full time
Client Services Manager Gloucestershire Permanent, Full Time (37.5 hpw) Salary £27,000 per annum, with great benefits including Health Cash Plan. Optional On call shift payment of £14.30 per session Home, a place where you belong Want to lead a team that really cares and empowers customers to live their best life Join us as our Client Services Manager and lead our Adult Accommodation Based Supp click apply for full job details
We are looking for a Sr Fleet Solutions Manager within our EU Global Fleet and Products Team. The Sr. Fleet Solutions Manager will be responsible for rolling out and expanding fleet products, services and programs for our AMZL last mile fleet, including the Fleet Service Center Network. Fleet products, services and programs include maintenance and repairs products for our vehicles to support Delivery Service Providers (DSPs). Further innovative solutions that improve the uptime of our vehicles will be researched, developed and deployed by this individual. The optimal fit for this role will be a candidate willing to work with the internal teams (WHS, Environment, Ops, Process Engineering etc) and external vendors to launch, expand and operationalize fleet solutions. Key job responsibilities - Operationalization of fleet service centers at the delivery stations; responsible from implementation and operationalization. - Align with internal stakeholders and prepare & support the relevant approvals for on-site projects (e.g. catalyst) - Work directly with suppliers and contractors at the site. Manage the performance. - Coordinate the EU wide rollout of services and their continuous improvement. - Frequent leadership updates and escalate product issues. - Manage escalations from DSPs, site ops and vendors. Product integration and support enablement of spoke sites into the FSC network. About the team The Team defines the strategy of fleet service, maintenance and repairs, owns the processes, infrastructure and tech required for the DSPs to operate the last mile fleet safely and economically. The team owns the development, piloting and integration of all service, maintenance and repairs programs. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - A Bachelor's degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent experience. - Project management, previous automotive industry and fleet management experience, including service, maintenance and repair is a plus. - Delivery Station and/or Delivery Service Partner Experience is a plus. - Ability to travel >25% PREFERRED QUALIFICATIONS - Full working knowledge of engineering and facilities equipment within the Delivery Stations (DS) as well as maintenance and safety procedures. - Amazon Facilities experience - Experience launching and managing buildings or projects at Amazon sites. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
We are looking for a Sr Fleet Solutions Manager within our EU Global Fleet and Products Team. The Sr. Fleet Solutions Manager will be responsible for rolling out and expanding fleet products, services and programs for our AMZL last mile fleet, including the Fleet Service Center Network. Fleet products, services and programs include maintenance and repairs products for our vehicles to support Delivery Service Providers (DSPs). Further innovative solutions that improve the uptime of our vehicles will be researched, developed and deployed by this individual. The optimal fit for this role will be a candidate willing to work with the internal teams (WHS, Environment, Ops, Process Engineering etc) and external vendors to launch, expand and operationalize fleet solutions. Key job responsibilities - Operationalization of fleet service centers at the delivery stations; responsible from implementation and operationalization. - Align with internal stakeholders and prepare & support the relevant approvals for on-site projects (e.g. catalyst) - Work directly with suppliers and contractors at the site. Manage the performance. - Coordinate the EU wide rollout of services and their continuous improvement. - Frequent leadership updates and escalate product issues. - Manage escalations from DSPs, site ops and vendors. Product integration and support enablement of spoke sites into the FSC network. About the team The Team defines the strategy of fleet service, maintenance and repairs, owns the processes, infrastructure and tech required for the DSPs to operate the last mile fleet safely and economically. The team owns the development, piloting and integration of all service, maintenance and repairs programs. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - A Bachelor's degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent experience. - Project management, previous automotive industry and fleet management experience, including service, maintenance and repair is a plus. - Delivery Station and/or Delivery Service Partner Experience is a plus. - Ability to travel >25% PREFERRED QUALIFICATIONS - Full working knowledge of engineering and facilities equipment within the Delivery Stations (DS) as well as maintenance and safety procedures. - Amazon Facilities experience - Experience launching and managing buildings or projects at Amazon sites. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Location: Portadown Summary When you join Amazon as a Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilities • Promote a culture of safety and wellbeing • Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts • Support and lead a team and handle administrative work alongside building and supporting a strong team culture • Analyse performance and suggest process improvements to optimise work and improve customer service • Collaborate with other managers to standardise shift processes A day in the life You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Belfast, GBR Portadown, ARM, GBR BASIC QUALIFICATIONS • Bachelor's degree (or working towards a bachelor's degree) • Advanced proficiency in written and verbal English and local language • Relevant experience in performing data analysis PREFERRED QUALIFICATIONS • Preferred qualifications are not required to apply for this position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. • Experience of communicating with a wide range of stakeholders, including your peers and leadership • Experience in a logistical working environment • Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
Location: Portadown Summary When you join Amazon as a Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilities • Promote a culture of safety and wellbeing • Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts • Support and lead a team and handle administrative work alongside building and supporting a strong team culture • Analyse performance and suggest process improvements to optimise work and improve customer service • Collaborate with other managers to standardise shift processes A day in the life You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Belfast, GBR Portadown, ARM, GBR BASIC QUALIFICATIONS • Bachelor's degree (or working towards a bachelor's degree) • Advanced proficiency in written and verbal English and local language • Relevant experience in performing data analysis PREFERRED QUALIFICATIONS • Preferred qualifications are not required to apply for this position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. • Experience of communicating with a wide range of stakeholders, including your peers and leadership • Experience in a logistical working environment • Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
本ポジションの勤務地は宮城県宮城郡に新設される物流拠点です Amazonでは日本のAmazon Logistics AMZL チムのデリバリステション オペレションマネジャを募集しています AMZLのゴルはお客様に荷物をお届けする物流の最後の区間 ラストマイルにおいて 世界水準のオペレションを構築することです Amazonではお客様により速く 正確に そして効果的な方法でお届けすることで お客様の期待を上回るサビスを提供することに重点的に取り組んでおり 日本でもAMZLが急速に拡大しています デリバリステション DS のオペレションマネジャは 出入荷 ソトオペレションに対する責任を負い 大きな裁量を任される仕事です センタ長の右腕として マネジャレベルの部下を持ち ソト 仕分け やディスパッチ 配送ドライバへの荷物の引き渡し のオペレションを指揮します また DSで働くメンバのエンゲジメントを高め 日のオペレションの目標を確実に遂行することに加え さらなる高みを目指してオペレションの改善や新しいサビスの導入を進めていく改善スキル 推進力が期待されています = Working location for this position is a newly Delivery Station base in Miyagi. Amazon seeks a Operations Manager to join our Japan Amazon Logistics team. The goal of Amazon Logistics (AMZL) is to build a world class last mile operation delivering to customers. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and in the most cost effective way as possible and we are expanding rapidly in Japan. The Station Operations Manager has complete responsibility for inbound, outbound and sortation operations. Delivery Stations (DS) represent the last leg of our delivery network. Customer packages travel from our Fulfillment Centers to regional Sort Centers and finally end up at our local DS where packages are sorted and dispatched directly to the customer via delivery service providers (couriers). Station Operations Managers are the right hand person for the Site Leaders and will lead the entire sortation and dispatch operations leading multiple mangers in their reporting line. They will engage all members working at the station and ensure achievement of daily and longer-term operation goals. Additionally, they will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations. Key job responsibilities - ソトおよびディスパッチオペレションのリドおよび監督 - シフト全体の安全性 品質 パフォマンス カスタマサビス向上 - 組織の方針と手順に従っての監督責任 - オペレション目標の達成 および それを上回る成果の実現 - 物量等の予測に基づく 戦略的な計画立案 パフォマンスの評価 問題の解決および人材配置に関するニズへの対応 - チムメンバのキャリア向上 指導 トレニングおよび育成 - Learning and Talent Developmentチムとのパトナシップにより 人材の獲得 パフォマンスとキャリア開発 育成 サクセッションプランに関する計画の立案と実行 - シフトとネットワク全体にわたってのベストプラクティスの創出 展開 このポジションに求められるのは 経験に裏打ちされたプロセスの改善能力と アマゾンの成長速度に合わせ メンバのモチベションを高めながらさまざまなチャレンジに対して短期間で成果を出していく能力を持つ候補者です また さまざまな経験 バックグラウンドを持つ多様なメンバと協業していく柔軟性が求められます まだ若い組織であり 組織やビジネスとともに成長できる高い意欲とポテンシャルをもった方を求めています = - Lead and supervise a team of managers and associates in sortation and dispatch operations. - Responsible for the overall safety, quality, performance and customer experience of the shift. - Carry out supervisory responsibilities in accordance with the organization's policies and procedures. - Accountability for meeting and exceeding operational goals. - Strategic planning and forecasting; appraise performance, resolve problems; and address staffing needs. - Mentor, train and develop teammates for career progression and learning. - Partner with Learning and Talent Development Team on creating and implementing talent plans for their sites including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement. - Ability to develop and share best practices across the shifts and network. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment. We are also looking for a candidate who excel in an environment where talents with diverse experience and background work together. Our organization is still young and we are looking for a talent who has enthusiasm and high potential to growth with our organization and business. A day in the life こちらの職種は日勤帯を中心としたシフト勤務 土日祝日含む交替制勤務 となりますが 職務遂行上必要な場合には夜勤帯で勤務していただく場合もございます This position has to work in shift including weekends and holidays, mainly during the day, but may also cover night shifts as needed. About the team More Information ラストマイル(AMZL)部門の紹介 オペレション職種の紹介 北海道 東北エリアDSの紹介 Amazon は多様かつインクルシブな職場づくりを目指しています Amazonは男女雇用機会均等法を順守しています 人種 出身国 性別 性的指向 障がい 年齢 その他の属性によって差別することなく 平等に採用選考の機会を提供しています 障がいをお持ちの方は 以下をご覧ください オペレション部門 DEIの取り組み(Japanese only) Introduction of Last Mile, AMZL Dept. Introduction of Operations Jobs Introduction of Work Location in Hokkaido/Tohoku region Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit " We are open to hiring candidates to work out of one of the following locations: Miyagi, 22, JPN BASIC QUALIFICATIONS - 人 物 金の流れを数値や指標にて管理 向上させる経験3年以上 - 管理職経験 評価 人材育成の経験等 - プロジェクトマネジメント経験 プロジェクト規模は問わない 多部門横断型プロジェクト等 - ビジネスレベル 読み書き会話 の日本語力もしくは英語力 - 3+ years experience of managing resources including people, goods, and money - People management experience (appraisals, career development, etc.) - Project management experience (cross-functional project, etc. no requirement regarding the size of the project) - Business level (reading, writing, speaking) Japanese or English PREFERRED QUALIFICATIONS - 製造 物流 小売において人 物 金の流れを数値や指標にて管理 向上させる経験5年以上 - 間接マネジメント 管理職やチムリダを通じたマネジメント 経験 - マネジャ/リダの育成経験 - 繁忙期に複数名のパト アルバイトと働いた経験 - 工学 経営 または関連分野の学位やMBA - 変化する優先順位に対処し 的確な判断を行う能力 - 日本語 英語のバイリンガルスキル - エクセルVBAやパワクエリなどのデタ処理スキル - インクルシブなカルチャへの貢献や多様性に富んだグルプで働くことに対して前向きであること - 5+ years experience of managing resources including people, goods, and money in logistics, manufacturing, or retail industry - Indirect management experience (manager's manager) - Experience of developing a managers/team leaders - Experience deploying multiple part-timers during peak seasons - Degree in Engineering, Business, or related fields, or MBA - Ability to make decisions according to changing priorities - Bilingual speaking Japanese and English - Data processing skills such as Excel VBA or power queries - Excited about working in a diverse group and contributing to an inclusive culture. Please check the website below for measures to eliminate unwanted second-hand smoking in each facility: 就業の場所における受動喫煙を防止するための措置に関する事項については 下記リンク先をご覧ください The salary information can be provided individually prior to the 1st interview 賃金に関する条件は 1次面接の前に個別にご案内することができます
May 01, 2024
Full time
本ポジションの勤務地は宮城県宮城郡に新設される物流拠点です Amazonでは日本のAmazon Logistics AMZL チムのデリバリステション オペレションマネジャを募集しています AMZLのゴルはお客様に荷物をお届けする物流の最後の区間 ラストマイルにおいて 世界水準のオペレションを構築することです Amazonではお客様により速く 正確に そして効果的な方法でお届けすることで お客様の期待を上回るサビスを提供することに重点的に取り組んでおり 日本でもAMZLが急速に拡大しています デリバリステション DS のオペレションマネジャは 出入荷 ソトオペレションに対する責任を負い 大きな裁量を任される仕事です センタ長の右腕として マネジャレベルの部下を持ち ソト 仕分け やディスパッチ 配送ドライバへの荷物の引き渡し のオペレションを指揮します また DSで働くメンバのエンゲジメントを高め 日のオペレションの目標を確実に遂行することに加え さらなる高みを目指してオペレションの改善や新しいサビスの導入を進めていく改善スキル 推進力が期待されています = Working location for this position is a newly Delivery Station base in Miyagi. Amazon seeks a Operations Manager to join our Japan Amazon Logistics team. The goal of Amazon Logistics (AMZL) is to build a world class last mile operation delivering to customers. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and in the most cost effective way as possible and we are expanding rapidly in Japan. The Station Operations Manager has complete responsibility for inbound, outbound and sortation operations. Delivery Stations (DS) represent the last leg of our delivery network. Customer packages travel from our Fulfillment Centers to regional Sort Centers and finally end up at our local DS where packages are sorted and dispatched directly to the customer via delivery service providers (couriers). Station Operations Managers are the right hand person for the Site Leaders and will lead the entire sortation and dispatch operations leading multiple mangers in their reporting line. They will engage all members working at the station and ensure achievement of daily and longer-term operation goals. Additionally, they will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations. Key job responsibilities - ソトおよびディスパッチオペレションのリドおよび監督 - シフト全体の安全性 品質 パフォマンス カスタマサビス向上 - 組織の方針と手順に従っての監督責任 - オペレション目標の達成 および それを上回る成果の実現 - 物量等の予測に基づく 戦略的な計画立案 パフォマンスの評価 問題の解決および人材配置に関するニズへの対応 - チムメンバのキャリア向上 指導 トレニングおよび育成 - Learning and Talent Developmentチムとのパトナシップにより 人材の獲得 パフォマンスとキャリア開発 育成 サクセッションプランに関する計画の立案と実行 - シフトとネットワク全体にわたってのベストプラクティスの創出 展開 このポジションに求められるのは 経験に裏打ちされたプロセスの改善能力と アマゾンの成長速度に合わせ メンバのモチベションを高めながらさまざまなチャレンジに対して短期間で成果を出していく能力を持つ候補者です また さまざまな経験 バックグラウンドを持つ多様なメンバと協業していく柔軟性が求められます まだ若い組織であり 組織やビジネスとともに成長できる高い意欲とポテンシャルをもった方を求めています = - Lead and supervise a team of managers and associates in sortation and dispatch operations. - Responsible for the overall safety, quality, performance and customer experience of the shift. - Carry out supervisory responsibilities in accordance with the organization's policies and procedures. - Accountability for meeting and exceeding operational goals. - Strategic planning and forecasting; appraise performance, resolve problems; and address staffing needs. - Mentor, train and develop teammates for career progression and learning. - Partner with Learning and Talent Development Team on creating and implementing talent plans for their sites including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement. - Ability to develop and share best practices across the shifts and network. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment. We are also looking for a candidate who excel in an environment where talents with diverse experience and background work together. Our organization is still young and we are looking for a talent who has enthusiasm and high potential to growth with our organization and business. A day in the life こちらの職種は日勤帯を中心としたシフト勤務 土日祝日含む交替制勤務 となりますが 職務遂行上必要な場合には夜勤帯で勤務していただく場合もございます This position has to work in shift including weekends and holidays, mainly during the day, but may also cover night shifts as needed. About the team More Information ラストマイル(AMZL)部門の紹介 オペレション職種の紹介 北海道 東北エリアDSの紹介 Amazon は多様かつインクルシブな職場づくりを目指しています Amazonは男女雇用機会均等法を順守しています 人種 出身国 性別 性的指向 障がい 年齢 その他の属性によって差別することなく 平等に採用選考の機会を提供しています 障がいをお持ちの方は 以下をご覧ください オペレション部門 DEIの取り組み(Japanese only) Introduction of Last Mile, AMZL Dept. Introduction of Operations Jobs Introduction of Work Location in Hokkaido/Tohoku region Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit " We are open to hiring candidates to work out of one of the following locations: Miyagi, 22, JPN BASIC QUALIFICATIONS - 人 物 金の流れを数値や指標にて管理 向上させる経験3年以上 - 管理職経験 評価 人材育成の経験等 - プロジェクトマネジメント経験 プロジェクト規模は問わない 多部門横断型プロジェクト等 - ビジネスレベル 読み書き会話 の日本語力もしくは英語力 - 3+ years experience of managing resources including people, goods, and money - People management experience (appraisals, career development, etc.) - Project management experience (cross-functional project, etc. no requirement regarding the size of the project) - Business level (reading, writing, speaking) Japanese or English PREFERRED QUALIFICATIONS - 製造 物流 小売において人 物 金の流れを数値や指標にて管理 向上させる経験5年以上 - 間接マネジメント 管理職やチムリダを通じたマネジメント 経験 - マネジャ/リダの育成経験 - 繁忙期に複数名のパト アルバイトと働いた経験 - 工学 経営 または関連分野の学位やMBA - 変化する優先順位に対処し 的確な判断を行う能力 - 日本語 英語のバイリンガルスキル - エクセルVBAやパワクエリなどのデタ処理スキル - インクルシブなカルチャへの貢献や多様性に富んだグルプで働くことに対して前向きであること - 5+ years experience of managing resources including people, goods, and money in logistics, manufacturing, or retail industry - Indirect management experience (manager's manager) - Experience of developing a managers/team leaders - Experience deploying multiple part-timers during peak seasons - Degree in Engineering, Business, or related fields, or MBA - Ability to make decisions according to changing priorities - Bilingual speaking Japanese and English - Data processing skills such as Excel VBA or power queries - Excited about working in a diverse group and contributing to an inclusive culture. Please check the website below for measures to eliminate unwanted second-hand smoking in each facility: 就業の場所における受動喫煙を防止するための措置に関する事項については 下記リンク先をご覧ください The salary information can be provided individually prior to the 1st interview 賃金に関する条件は 1次面接の前に個別にご案内することができます
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. Key job responsibilities - Manage and develop a team of Area Managers - Lead operational teams on a shift, deal with issues, and positively impact site performance - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work closely with other support teams, including HR, Finance, Health and Safety, and Security - Design and deliver initiatives across the sites to improve operational performance A day in the life You'll lead shifts at one of our operational sites. You'll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site. A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You'll be a source of leadership and support your team to be the best managers they can be. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Cardiff, WIL, GBR BASIC QUALIFICATIONS - A degree - Relevant experience in people and stakeholder management - Advanced proficiency in written and spoken English and intermediate proficiency in the local language - Relevant experience in using data or anecdotal evidence to influence business decisions - Relevant experience in key areas of production and supply chains PREFERRED QUALIFICATIONS - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience in Lean, Six Sigma and Kaizen techniques - Experience in a similar logistical working environment - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. Key job responsibilities - Manage and develop a team of Area Managers - Lead operational teams on a shift, deal with issues, and positively impact site performance - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work closely with other support teams, including HR, Finance, Health and Safety, and Security - Design and deliver initiatives across the sites to improve operational performance A day in the life You'll lead shifts at one of our operational sites. You'll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site. A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You'll be a source of leadership and support your team to be the best managers they can be. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Cardiff, WIL, GBR BASIC QUALIFICATIONS - A degree - Relevant experience in people and stakeholder management - Advanced proficiency in written and spoken English and intermediate proficiency in the local language - Relevant experience in using data or anecdotal evidence to influence business decisions - Relevant experience in key areas of production and supply chains PREFERRED QUALIFICATIONS - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience in Lean, Six Sigma and Kaizen techniques - Experience in a similar logistical working environment - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
The role can be based in the UK, LTN5 or BHX2. This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. The Amazon Transportation Services (ATS) team is looking for a Business Continuity Program Manager (BCM) to support contingency planning for the end to end logistics network. Tasked with executing the ATS BCM Program including; risk assessments, business continuity planning, disaster recovery, exercising, crisis management, supporting the End to End disruption management playbook and peak planning. Supporting operational recovery of network during events such as adverse weather, wildfires, civil unrest, global health crises or similar external factors. The professional should be able to use their industry knowledge to build and maintain the playbooks required to prepare for and respond to any crisis management or severe event. Key job responsibilities The Professional must have a high degree of experience managing and maintaining complex logistics networks across multiple modalities. Responsible for working with stake holders across every team and modality to analyze and operationalise severe event and crisis responses and apply network protections. They must have the ability to communicate information that may be incomplete, indirect, highly complex, seemingly unrelated and/or technically advanced. The professional must be detail focused with exceptional program management skills and be comfortable working with large data sets or able to use BI tools to build best in class response plans. They must be comfortable with evolving technology, able to deal with and work through ambiguity, exhibit flexibility needed to shift workload in accordance with changing priorities, be comfortable leading in a sometimes stressful and fast-paced, priority-driven environment, and be prepared to brief departmental leadership. They must be a highly motivated self-starter who can operate within a global team. A day in the life Reporting to the BC Manager you will be responsible for program managing the E2E playbook, working with the BCM team and cross functional leads to manage, maintain and keep the playbook in good order. Act as the network protections subject matter expert and lead efforts to develop, exercise and train others in protection measures such as when to apply protections. Along side the E2E playbook you will be involved in the day to day activities of the BCM team and be expected to learn how to mange incidents and lead crisis management calls. About the team The Business Continuity Team is small but effective yet you will have the optometry to work across all levels and steer a critical component to Amazons success. The team is fast paced, flexible and seen as subject matter experts in all areas of keeping our customer promises. The team values accountability, a cool head and long term thinking. As with any crisis management function the team operates in a 24/7 environment and some on call or weekend work will be required from time to time. We are open to hiring candidates to work out of one of the following locations: Coalville, LEC, GBR Dunstable, GBR BASIC QUALIFICATIONS - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience working cross functionally with tech and non-tech teams - Experience defining program requirements and using data and metrics to determine improvements - Experience in program or project management - Experience implementing repeatable processes and driving automation or standardization - Experience defining and executing program requirements PREFERRED QUALIFICATIONS - Experience in driving end to end delivery, and communicating results to senior leadership - Experience leading process improvements - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
The role can be based in the UK, LTN5 or BHX2. This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. The Amazon Transportation Services (ATS) team is looking for a Business Continuity Program Manager (BCM) to support contingency planning for the end to end logistics network. Tasked with executing the ATS BCM Program including; risk assessments, business continuity planning, disaster recovery, exercising, crisis management, supporting the End to End disruption management playbook and peak planning. Supporting operational recovery of network during events such as adverse weather, wildfires, civil unrest, global health crises or similar external factors. The professional should be able to use their industry knowledge to build and maintain the playbooks required to prepare for and respond to any crisis management or severe event. Key job responsibilities The Professional must have a high degree of experience managing and maintaining complex logistics networks across multiple modalities. Responsible for working with stake holders across every team and modality to analyze and operationalise severe event and crisis responses and apply network protections. They must have the ability to communicate information that may be incomplete, indirect, highly complex, seemingly unrelated and/or technically advanced. The professional must be detail focused with exceptional program management skills and be comfortable working with large data sets or able to use BI tools to build best in class response plans. They must be comfortable with evolving technology, able to deal with and work through ambiguity, exhibit flexibility needed to shift workload in accordance with changing priorities, be comfortable leading in a sometimes stressful and fast-paced, priority-driven environment, and be prepared to brief departmental leadership. They must be a highly motivated self-starter who can operate within a global team. A day in the life Reporting to the BC Manager you will be responsible for program managing the E2E playbook, working with the BCM team and cross functional leads to manage, maintain and keep the playbook in good order. Act as the network protections subject matter expert and lead efforts to develop, exercise and train others in protection measures such as when to apply protections. Along side the E2E playbook you will be involved in the day to day activities of the BCM team and be expected to learn how to mange incidents and lead crisis management calls. About the team The Business Continuity Team is small but effective yet you will have the optometry to work across all levels and steer a critical component to Amazons success. The team is fast paced, flexible and seen as subject matter experts in all areas of keeping our customer promises. The team values accountability, a cool head and long term thinking. As with any crisis management function the team operates in a 24/7 environment and some on call or weekend work will be required from time to time. We are open to hiring candidates to work out of one of the following locations: Coalville, LEC, GBR Dunstable, GBR BASIC QUALIFICATIONS - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience working cross functionally with tech and non-tech teams - Experience defining program requirements and using data and metrics to determine improvements - Experience in program or project management - Experience implementing repeatable processes and driving automation or standardization - Experience defining and executing program requirements PREFERRED QUALIFICATIONS - Experience in driving end to end delivery, and communicating results to senior leadership - Experience leading process improvements - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
The Amazon Logistics (AMZL) team help us to consistently deliver for our customers by achieving maximum efficiency from our operational sites. As a Shift Manager in Delivery Operations (SMDO), you'll oversee our outbound parcel-delivery operations. You'll be part of the last - and most crucial - step in a package's journey through the Amazon logistics chain. Your work in guiding, coordinating and holding your team accountable will help them succeed and uphold the standards customers expect from us. Key job responsibilities - Monitor and audit plans for Delivery Service Partners, including staffing, schedules, quality initiatives, and performance levels - Promote best practice and continuous process improvements across your team in areas like health and safety and productivity - Ensure there is on-the-road capacity for deliveries including during peak business times - Help to pilot new service types on-site, such as electric vehicles and cargo bikes - Carry out performance reviews with Delivery Service Partners A day in the life On a daily basis, you'll manage a specific sortation area that handles parcels or parcel delivery. You'll be based at one of our operational sites and work on a variety of shifts. You'll help your team stay safe and meet their productivity goals by promoting a culture of best practice and making sure it's upheld by everyone. You'll also work with a variety of delivery service partners to get packages out to customers. When you're not completing on-the-ground tasks, you'll work on implementing the operational plan for your department and assist with multiple continuous improvement projects throughout the year. Your tasks will include managing your area with the help of daily indicators and identify opportunities to improve standards and performance. If you're looking to develop your career, you'll be able to access development and mentorship opportunities to help you progress at Amazon. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Perranporth, COV, GBR BASIC QUALIFICATIONS - A degree - Relevant experience in using data or anecdotal evidence to influence business decisions - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Advanced proficiency in written and spoken English PREFERRED QUALIFICATIONS - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Relevant experience of communicating with internal and external stakeholders - Experience in a logistical working environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
The Amazon Logistics (AMZL) team help us to consistently deliver for our customers by achieving maximum efficiency from our operational sites. As a Shift Manager in Delivery Operations (SMDO), you'll oversee our outbound parcel-delivery operations. You'll be part of the last - and most crucial - step in a package's journey through the Amazon logistics chain. Your work in guiding, coordinating and holding your team accountable will help them succeed and uphold the standards customers expect from us. Key job responsibilities - Monitor and audit plans for Delivery Service Partners, including staffing, schedules, quality initiatives, and performance levels - Promote best practice and continuous process improvements across your team in areas like health and safety and productivity - Ensure there is on-the-road capacity for deliveries including during peak business times - Help to pilot new service types on-site, such as electric vehicles and cargo bikes - Carry out performance reviews with Delivery Service Partners A day in the life On a daily basis, you'll manage a specific sortation area that handles parcels or parcel delivery. You'll be based at one of our operational sites and work on a variety of shifts. You'll help your team stay safe and meet their productivity goals by promoting a culture of best practice and making sure it's upheld by everyone. You'll also work with a variety of delivery service partners to get packages out to customers. When you're not completing on-the-ground tasks, you'll work on implementing the operational plan for your department and assist with multiple continuous improvement projects throughout the year. Your tasks will include managing your area with the help of daily indicators and identify opportunities to improve standards and performance. If you're looking to develop your career, you'll be able to access development and mentorship opportunities to help you progress at Amazon. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Perranporth, COV, GBR BASIC QUALIFICATIONS - A degree - Relevant experience in using data or anecdotal evidence to influence business decisions - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Advanced proficiency in written and spoken English PREFERRED QUALIFICATIONS - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Relevant experience of communicating with internal and external stakeholders - Experience in a logistical working environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Operations is the beating heart of Amazon. This key part of our business makes sure we dispatch and deliver orders efficiently so that our customers get their items on time. It's driven by Delivery Station Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. Key job responsibilities -Manage and develop a team of Area Managers -Own your site, deal with issues and positively impact site performance -Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence -Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units -Design and deliver initiatives across the sites to improve operational performance A day in the life You have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site. A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites as well as preparing for different levels of demand. You will mentor and coach your team to achieve top level results. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Belfast, GBR BASIC QUALIFICATIONS Basic Qualifications -Bachelor's Degree -Previous experience in leading large, diverse teams with several stakeholders -Relevant experience in using data or anecdotal evidence to influence business decisions -Prior experience establishing and carrying out root cause analysis, and extracting and analyzing the data you generate -Availability to work on night shifts PREFERRED QUALIFICATIONS Preferred Qualifications Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. -Master's Degree -Experience in Lean, Six Sigma and Kaizen techniques -Experience in a similar logistical working environment -Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we dispatch and deliver orders efficiently so that our customers get their items on time. It's driven by Delivery Station Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. Key job responsibilities -Manage and develop a team of Area Managers -Own your site, deal with issues and positively impact site performance -Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence -Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units -Design and deliver initiatives across the sites to improve operational performance A day in the life You have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site. A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites as well as preparing for different levels of demand. You will mentor and coach your team to achieve top level results. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Belfast, GBR BASIC QUALIFICATIONS Basic Qualifications -Bachelor's Degree -Previous experience in leading large, diverse teams with several stakeholders -Relevant experience in using data or anecdotal evidence to influence business decisions -Prior experience establishing and carrying out root cause analysis, and extracting and analyzing the data you generate -Availability to work on night shifts PREFERRED QUALIFICATIONS Preferred Qualifications Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. -Master's Degree -Experience in Lean, Six Sigma and Kaizen techniques -Experience in a similar logistical working environment -Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon Operations. At Amazon, thousands of ex-military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Severn Beach, GLS, GBR BASIC QUALIFICATIONS - A degree - Relevant experience in people management - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Relevant experience in using data or anecdotal evidence to influence business decisions PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working with Lean, Six Sigma and Kaizen techniques - Experience working in another logistics environment - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon Operations. At Amazon, thousands of ex-military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Severn Beach, GLS, GBR BASIC QUALIFICATIONS - A degree - Relevant experience in people management - Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership - Relevant experience in using data or anecdotal evidence to influence business decisions PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Experience working with Lean, Six Sigma and Kaizen techniques - Experience working in another logistics environment - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us. Operations is the beating heart of Amazon. This key part of our business makes sure we dispatch and deliver orders efficiently so that our customers get their items on time. It's driven by Delivery Station Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. Key job responsibilities - Manage and develop a team of Area Managers - Own your site, deal with issues and positively impact site performance - Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence - Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units - Design and deliver initiatives across the sites to improve operational performance A day in the life You have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site. A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites as well as preparing for different levels of demand. You will mentor and coach your team to achieve top level results. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Belfast, GBR BASIC QUALIFICATIONS Basic Qualifications - Bachelor's Degree - Previous experience in leading large, diverse teams with several stakeholders - Relevant experience in using data or anecdotal evidence to influence business decisions - Prior experience establishing and carrying out root cause analysis, and extracting and analyzing the data you generate - Availability to work on night shifts PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Master's Degree - Experience in Lean, Six Sigma and Kaizen techniques - Experience in a similar logistical working environment - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us. Operations is the beating heart of Amazon. This key part of our business makes sure we dispatch and deliver orders efficiently so that our customers get their items on time. It's driven by Delivery Station Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. Key job responsibilities - Manage and develop a team of Area Managers - Own your site, deal with issues and positively impact site performance - Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence - Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units - Design and deliver initiatives across the sites to improve operational performance A day in the life You have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site. A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites as well as preparing for different levels of demand. You will mentor and coach your team to achieve top level results. About the team Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. We are open to hiring candidates to work out of one of the following locations: Belfast, GBR BASIC QUALIFICATIONS Basic Qualifications - Bachelor's Degree - Previous experience in leading large, diverse teams with several stakeholders - Relevant experience in using data or anecdotal evidence to influence business decisions - Prior experience establishing and carrying out root cause analysis, and extracting and analyzing the data you generate - Availability to work on night shifts PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you. - Master's Degree - Experience in Lean, Six Sigma and Kaizen techniques - Experience in a similar logistical working environment - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Multiple locations available (Leeds, Doncaster, Wakefield and Knottingley) with multiple core shifts Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As a Transportation Area Manager, you will be the responsible and accountable leader for a team of associates in a cluster within the UK ( TAP is currently within two clusters in the UK in the Manchester area and the East Midlands with future expansion across the UK in 2023. Job location will be discussed through the interview process). You will own the operations and engagement of your shift with the aim to optimize associates' experience and performance in hand with load planning and efficiency, with a focus on Safety. This team is entrepreneurial, wear many hats, and work in a highly collaborative environment. If you have a safety focused, customer obsessed transportation and logistics industry background which carries with it experience of working in a fast paced, ever changing and ambiguous environment we would love to hear from you. Key job responsibilities • You'll need to safeguard your team's safety, promoting Amazon's Health and Safety standards, commit to all safety programs and compliance to ensure a safe work environment for all associates, • You'll ensure your team is engaged and motivated, with a culture of ownership and high performance, • You'll work with cross-functional teams, • You'll uphold Amazon's high standards of process quality, • You'll strive to improve and streamline processes, diving deep to find root causes quickly, • You'll become a subject matter expert on processes and activities, • You'll actively share and promote best practices with your colleagues and network, • You'll find practical and simple solutions to complex problems without sacrificing quality or core functionality, • You'll think analytically about project management, • You'll provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback, • You'll communicate daily metrics and report exception, • You'll act as the responsible and accountable person in respect of the Operator License (O License), • You'll prepare and participate in Operations daily calls to communicate your team's performance to TOM leadership, • You'll require extensive travel within your cluster. • You'll ensure fleet and driver compliance through active monitoring and reporting A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably. Transportation Associate Programme (TAP) is a Programme within EU Amazon Transportation Services (ATS). TAP scope is to execute shunting and short distance over the road driving with Amazon Associates drivers. TAP vision is to provide a world-class employment experience in a modern technology driven environment that puts safety first. TAP mission is to provide a safe, sustainable, profitable, and best in class transport operations that supports Amazon's growth, and to offer AA a new career opportunity. We are open to hiring candidates to work out of one of the following locations: Doncaster, GBR Doncaster, POST-SGM, GBR Doncaster, POST-SYK, GBR Knottingley, POST-SYK, GBR Leeds, GBR Leeds, LEC, GBR Leeds, POST-WYK, GBR Wakefield, GBR Wakefield, HAM, GBR Wakefield, WAR, GBR BASIC QUALIFICATIONS • Holds Certificate of Professional Competence (CPC) National and International • A Degree • Proven experience in leading a busy and large-scale transport operation within a growing and rapidly scaling business • Strong leadership skills and experience managing people; experience of people management and data-driven decision making • Prior experience with performance metrics and process improvement • High ability to deal with ambiguity and handle changing priorities, to effectively prioritize, to multitask, and to use good judgment in pressure situations • Ability to develop creative and scalable solutions independently, and drive them from ideation to successful completion; results oriented; "self-starter" • Ability to communicate effectively and influence the senior management • Business level English PREFERRED QUALIFICATIONS • Master's Degree in Operations Research, Transportation, Logistics, Supply Chain, Economics, Business Administration, or a similar related discipline • Experience with a contingent workforce during peak seasons • Experience of being named on an Operators Licence within the Transport industry Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
Multiple locations available (Leeds, Doncaster, Wakefield and Knottingley) with multiple core shifts Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As a Transportation Area Manager, you will be the responsible and accountable leader for a team of associates in a cluster within the UK ( TAP is currently within two clusters in the UK in the Manchester area and the East Midlands with future expansion across the UK in 2023. Job location will be discussed through the interview process). You will own the operations and engagement of your shift with the aim to optimize associates' experience and performance in hand with load planning and efficiency, with a focus on Safety. This team is entrepreneurial, wear many hats, and work in a highly collaborative environment. If you have a safety focused, customer obsessed transportation and logistics industry background which carries with it experience of working in a fast paced, ever changing and ambiguous environment we would love to hear from you. Key job responsibilities • You'll need to safeguard your team's safety, promoting Amazon's Health and Safety standards, commit to all safety programs and compliance to ensure a safe work environment for all associates, • You'll ensure your team is engaged and motivated, with a culture of ownership and high performance, • You'll work with cross-functional teams, • You'll uphold Amazon's high standards of process quality, • You'll strive to improve and streamline processes, diving deep to find root causes quickly, • You'll become a subject matter expert on processes and activities, • You'll actively share and promote best practices with your colleagues and network, • You'll find practical and simple solutions to complex problems without sacrificing quality or core functionality, • You'll think analytically about project management, • You'll provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback, • You'll communicate daily metrics and report exception, • You'll act as the responsible and accountable person in respect of the Operator License (O License), • You'll prepare and participate in Operations daily calls to communicate your team's performance to TOM leadership, • You'll require extensive travel within your cluster. • You'll ensure fleet and driver compliance through active monitoring and reporting A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. About the team Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably. Transportation Associate Programme (TAP) is a Programme within EU Amazon Transportation Services (ATS). TAP scope is to execute shunting and short distance over the road driving with Amazon Associates drivers. TAP vision is to provide a world-class employment experience in a modern technology driven environment that puts safety first. TAP mission is to provide a safe, sustainable, profitable, and best in class transport operations that supports Amazon's growth, and to offer AA a new career opportunity. We are open to hiring candidates to work out of one of the following locations: Doncaster, GBR Doncaster, POST-SGM, GBR Doncaster, POST-SYK, GBR Knottingley, POST-SYK, GBR Leeds, GBR Leeds, LEC, GBR Leeds, POST-WYK, GBR Wakefield, GBR Wakefield, HAM, GBR Wakefield, WAR, GBR BASIC QUALIFICATIONS • Holds Certificate of Professional Competence (CPC) National and International • A Degree • Proven experience in leading a busy and large-scale transport operation within a growing and rapidly scaling business • Strong leadership skills and experience managing people; experience of people management and data-driven decision making • Prior experience with performance metrics and process improvement • High ability to deal with ambiguity and handle changing priorities, to effectively prioritize, to multitask, and to use good judgment in pressure situations • Ability to develop creative and scalable solutions independently, and drive them from ideation to successful completion; results oriented; "self-starter" • Ability to communicate effectively and influence the senior management • Business level English PREFERRED QUALIFICATIONS • Master's Degree in Operations Research, Transportation, Logistics, Supply Chain, Economics, Business Administration, or a similar related discipline • Experience with a contingent workforce during peak seasons • Experience of being named on an Operators Licence within the Transport industry Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Backed by the incredible insight of Gartner Research, Gartner Consulting helps the world's leading organisations to stay ahead of the digital curve. Gartner's Consulting business providesindependent support for leading banking and Insuranceorganisations globally. Providing data driven support to decision making, informed by world class research across a range of current and emerging digital challenges. We are currently looking for highly talented Strategy Consulting professional (Client Partner, Associate Director, Director, Managing Director, Engagement Manager, Associate Partner, Principal level), with a strong understanding of technology and digital transformation, to join our world-class Strategy Consulting team helping leading Banking, Insurance and Financial Services businesses in the UK. The Managing Partner, Financial Services will provide technology foresight and market intelligence to senior business leaders within Gartner client accounts. As a trusted advisor you will help strategic planning for CEO, CDO, CFO, CIO and senior IT executives with topics including: roadmaps and operating models; organisational design and governance; data driven decision making; innovation and IT cost optimisation We seek candidates with the ability to advise at the highest level, experience we're seeking: Consulting experience from a top management consulting firm; MBA qualification desirable; An excellent understanding of Financial Services in the UK, especially Retail and Commercial Banking Experience in one or more of the following: CIO Advisory Digital Transformation Technology and IT Strategy Strategic Transformation Expertise with strategic consulting frameworks and financial principles Experience in leading IT strategy engagements, and contributing to sales pursuits and proposal writing This is a great opportunity to join a world-class consulting environment. With an ability to work on cutting edge strategy engagements with a Tier One client portfolio. Who are we? At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries. What makes Gartner a great place to work? Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join What we offer: Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:83141 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
May 01, 2024
Full time
Backed by the incredible insight of Gartner Research, Gartner Consulting helps the world's leading organisations to stay ahead of the digital curve. Gartner's Consulting business providesindependent support for leading banking and Insuranceorganisations globally. Providing data driven support to decision making, informed by world class research across a range of current and emerging digital challenges. We are currently looking for highly talented Strategy Consulting professional (Client Partner, Associate Director, Director, Managing Director, Engagement Manager, Associate Partner, Principal level), with a strong understanding of technology and digital transformation, to join our world-class Strategy Consulting team helping leading Banking, Insurance and Financial Services businesses in the UK. The Managing Partner, Financial Services will provide technology foresight and market intelligence to senior business leaders within Gartner client accounts. As a trusted advisor you will help strategic planning for CEO, CDO, CFO, CIO and senior IT executives with topics including: roadmaps and operating models; organisational design and governance; data driven decision making; innovation and IT cost optimisation We seek candidates with the ability to advise at the highest level, experience we're seeking: Consulting experience from a top management consulting firm; MBA qualification desirable; An excellent understanding of Financial Services in the UK, especially Retail and Commercial Banking Experience in one or more of the following: CIO Advisory Digital Transformation Technology and IT Strategy Strategic Transformation Expertise with strategic consulting frameworks and financial principles Experience in leading IT strategy engagements, and contributing to sales pursuits and proposal writing This is a great opportunity to join a world-class consulting environment. With an ability to work on cutting edge strategy engagements with a Tier One client portfolio. Who are we? At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries. What makes Gartner a great place to work? Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join What we offer: Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to . Job Requisition ID:83141 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.