Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 30, 2024
Full time
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Account Manager - Packaging Location: Manchester (Hybrid) Salary : DOE Company: A leading packaging and branding design agency. Role: Responsible for looking after account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service. Serves as a day-to-day contact Participate in meetings with existing clients and internal teams Ensure high quality standards in all client deliverables Coordinate client-specific projects throughout the lifecycle Managing creative and technical projects from initial concept to completion, on time and budget Creating job briefs and booking in jobs Dealing with client queries and complaints whilst project managing ongoing projects On screen meetings Artwork approvals Requirements: Packaging industry experience food and beverage Proven account / project management within an agency / design or packaging manufacturers Technical knowledge or printing processes print and packaging Good understanding of design and artwork processes Adaptive roll out experience - preferred Team collaboration skills Ability to coach / mentor account execs Excellent organizational and time management skills Excellent communication skills both verbal and written Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; account manager / project manager / project manager / customer service / client services / branding / packaging / print / design / creative / CSR / customer service representative / account co-ordinator / account coordinator
Apr 30, 2024
Full time
Account Manager - Packaging Location: Manchester (Hybrid) Salary : DOE Company: A leading packaging and branding design agency. Role: Responsible for looking after account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service. Serves as a day-to-day contact Participate in meetings with existing clients and internal teams Ensure high quality standards in all client deliverables Coordinate client-specific projects throughout the lifecycle Managing creative and technical projects from initial concept to completion, on time and budget Creating job briefs and booking in jobs Dealing with client queries and complaints whilst project managing ongoing projects On screen meetings Artwork approvals Requirements: Packaging industry experience food and beverage Proven account / project management within an agency / design or packaging manufacturers Technical knowledge or printing processes print and packaging Good understanding of design and artwork processes Adaptive roll out experience - preferred Team collaboration skills Ability to coach / mentor account execs Excellent organizational and time management skills Excellent communication skills both verbal and written Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; account manager / project manager / project manager / customer service / client services / branding / packaging / print / design / creative / CSR / customer service representative / account co-ordinator / account coordinator
Account Coordinator - Packaging Location: Manchester (Hybrid) Salary : DOE Company: A leading packaging and branding design agency. Role: Responsible for looking after account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service. Serves as a day-to-day contact Participate in meetings with existing clients and internal teams Ensure high quality standards in all client deliverables Coordinate client-specific projects throughout the lifecycle Managing creative and technical projects from initial concept to completion, on time and budget Creating job briefs and booking in jobs Dealing with client queries and complaints whilst project managing ongoing projects On screen meetings Artwork approvals Requirements: Packaging industry experience - food and beverage (beneficial) Proven account / project coordinator within an agency / design or packaging manufacturers Technical knowledge or printing processes - print and packaging - desirable Good understanding of design and artwork processes - desirable Team collaboration skills Ability to coach / mentor account execs Excellent organizational and time management skills Excellent communication skills - both verbal and written Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; account manager / project manager / project manager / customer service / client services / branding / packaging / print / design / creative / CSR / customer service representative / account co-ordinator / account coordinator
Apr 30, 2024
Full time
Account Coordinator - Packaging Location: Manchester (Hybrid) Salary : DOE Company: A leading packaging and branding design agency. Role: Responsible for looking after account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service. Serves as a day-to-day contact Participate in meetings with existing clients and internal teams Ensure high quality standards in all client deliverables Coordinate client-specific projects throughout the lifecycle Managing creative and technical projects from initial concept to completion, on time and budget Creating job briefs and booking in jobs Dealing with client queries and complaints whilst project managing ongoing projects On screen meetings Artwork approvals Requirements: Packaging industry experience - food and beverage (beneficial) Proven account / project coordinator within an agency / design or packaging manufacturers Technical knowledge or printing processes - print and packaging - desirable Good understanding of design and artwork processes - desirable Team collaboration skills Ability to coach / mentor account execs Excellent organizational and time management skills Excellent communication skills - both verbal and written Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; account manager / project manager / project manager / customer service / client services / branding / packaging / print / design / creative / CSR / customer service representative / account co-ordinator / account coordinator
MINI SALES EXECUTIVE APPRENTICESHIP. Are you a driven, enthusiastic, and motivated individual? Do you thrive in a fast-paced environment? Can you deliver world class customer service? If the answer is yes to the above, then we want to hear from you! Stephen James MINI Enfield is looking to recruit a new Apprentice for the new Level 4 Sales Executive Apprenticeship. The Level 4 Sales Executive Apprenticeship is Foundation Degree/Higher National Diploma. Working as a part of MINI, you'll be experiencing the entire new MINI family of vehicles, from the MINI Cooper Electric, through to the biggest MINI Countryman ever! You'll be helping our customers select their dream vehicles and be a true brand ambassador. As a result, you need to have exceptional interpersonal skills and be able to build rapport, as well as a desire to provide the highest level of customer service. This combined with excellent organisational and communication skills will enable you to deliver outstanding customer service, representing the high standards and reputation of the MINI brand. The main duties of the role include: Managing relationships with customers face to face delivering a high standard of customer service Become a true ambassador of the sales process, driving forwards all new and used car enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised Dealing with enquires over the phone and in person, attending product launches and other events, and maintaining your own enquiry database Identifying and meeting the customers' requirements and making their MINI adventures come to life SALARY AND HOURS. Working Hours Monday - Friday, 8.00am - 6pm and Saturday 9.00am - 5.00pm with an agreed day off in the week. Paid at National Minimum Wage guide: 21yrs and over is £11.44 ph, 18yrs to 20yrs is £8.60ph DESIRED SKILLS AND PERSONAL QUALITIES. Enthusiasm, drive and motivation to consistently achieve and exceed your sales targets A dedication to flawless customer service, with experience of creating great moments for customers and a passion for making their new MINI experience a special one A willingness to learn new skills to become a professional salesperson representing MINI at the highest level A keen interest in the automotive industry Confidence and experience with computer systems, and a full UK driving licence - you'll have the opportunity to drive a huge range of thrilling vehicles Due to insurance and driving restrictions, you must be 20 years of age or older. REQUIRED QUALIFICATIONS. Applicants are required to hold GCSE Grades A -C / 9-4 or Functional Skills Level 2 (or equivalent) in the following subjects: English Maths ICT (or one other subject if candidate did not take ICT) You must be eligible in the UK before you apply and hold a full UK driver's license, due to the nature of the role. ABOUT US. Stephen James Group is an established authorised BMW and MINI franchise, proud to be part of Hedin Mobility Group a larger private organisation leading in world-class automotive retail and aftermarket services. Our teams, whether in customer facing roles or our workshop, are amazing - we're passionate about making Stephen James a simple, easy, and enjoyable place to do business, through a team of people that want to create a great experience for the customer. Ensuring that we are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of our local communities gives us a great opportunity to provide a relatable service from people who are experts in the automotive industry. TRAINING PROVIDER. All Sales Advisor Trainees attend the BMW Group Academy UK in Berkshire for their off-the-job training. The apprenticeship will have a strong focus on the retail environment and the high customer service expectations of BMW & MINI customers, as well as Sales Executive specific training. The training takes place over a 15-18-month period at the BMW Group Academy and has been designed to suit both BMW and MINI Sales Executive roles. Qualifications to be achieved: Level 4 Sales Executive Standard Sales Executive Certification RECRUITMENT PROCESS. Candidates will only be contacted if they meet the initial criteria for the apprenticeship programme. We will evaluate applications and select for a video Introduction. Final shortlist will be invited to attend an interview at Stephen James MINI. Click apply today and take the first step towards a rewarding career in the automotive industry.
Apr 30, 2024
Full time
MINI SALES EXECUTIVE APPRENTICESHIP. Are you a driven, enthusiastic, and motivated individual? Do you thrive in a fast-paced environment? Can you deliver world class customer service? If the answer is yes to the above, then we want to hear from you! Stephen James MINI Enfield is looking to recruit a new Apprentice for the new Level 4 Sales Executive Apprenticeship. The Level 4 Sales Executive Apprenticeship is Foundation Degree/Higher National Diploma. Working as a part of MINI, you'll be experiencing the entire new MINI family of vehicles, from the MINI Cooper Electric, through to the biggest MINI Countryman ever! You'll be helping our customers select their dream vehicles and be a true brand ambassador. As a result, you need to have exceptional interpersonal skills and be able to build rapport, as well as a desire to provide the highest level of customer service. This combined with excellent organisational and communication skills will enable you to deliver outstanding customer service, representing the high standards and reputation of the MINI brand. The main duties of the role include: Managing relationships with customers face to face delivering a high standard of customer service Become a true ambassador of the sales process, driving forwards all new and used car enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised Dealing with enquires over the phone and in person, attending product launches and other events, and maintaining your own enquiry database Identifying and meeting the customers' requirements and making their MINI adventures come to life SALARY AND HOURS. Working Hours Monday - Friday, 8.00am - 6pm and Saturday 9.00am - 5.00pm with an agreed day off in the week. Paid at National Minimum Wage guide: 21yrs and over is £11.44 ph, 18yrs to 20yrs is £8.60ph DESIRED SKILLS AND PERSONAL QUALITIES. Enthusiasm, drive and motivation to consistently achieve and exceed your sales targets A dedication to flawless customer service, with experience of creating great moments for customers and a passion for making their new MINI experience a special one A willingness to learn new skills to become a professional salesperson representing MINI at the highest level A keen interest in the automotive industry Confidence and experience with computer systems, and a full UK driving licence - you'll have the opportunity to drive a huge range of thrilling vehicles Due to insurance and driving restrictions, you must be 20 years of age or older. REQUIRED QUALIFICATIONS. Applicants are required to hold GCSE Grades A -C / 9-4 or Functional Skills Level 2 (or equivalent) in the following subjects: English Maths ICT (or one other subject if candidate did not take ICT) You must be eligible in the UK before you apply and hold a full UK driver's license, due to the nature of the role. ABOUT US. Stephen James Group is an established authorised BMW and MINI franchise, proud to be part of Hedin Mobility Group a larger private organisation leading in world-class automotive retail and aftermarket services. Our teams, whether in customer facing roles or our workshop, are amazing - we're passionate about making Stephen James a simple, easy, and enjoyable place to do business, through a team of people that want to create a great experience for the customer. Ensuring that we are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of our local communities gives us a great opportunity to provide a relatable service from people who are experts in the automotive industry. TRAINING PROVIDER. All Sales Advisor Trainees attend the BMW Group Academy UK in Berkshire for their off-the-job training. The apprenticeship will have a strong focus on the retail environment and the high customer service expectations of BMW & MINI customers, as well as Sales Executive specific training. The training takes place over a 15-18-month period at the BMW Group Academy and has been designed to suit both BMW and MINI Sales Executive roles. Qualifications to be achieved: Level 4 Sales Executive Standard Sales Executive Certification RECRUITMENT PROCESS. Candidates will only be contacted if they meet the initial criteria for the apprenticeship programme. We will evaluate applications and select for a video Introduction. Final shortlist will be invited to attend an interview at Stephen James MINI. Click apply today and take the first step towards a rewarding career in the automotive industry.
Are you looking to become part of an innovative and market-leading organisation that looks after some of the biggest brands in the UK? Are you an experienced customer service or sales professional looking to build a career with a well-established company? We are looking for people who are passionate with a can-do attitude to join our well-established team as Telesales Executives in our Bolton site to support the exciting growth of the business. Role Overview This Telesales Executive role has three main purposes. Firstly, to provide the sales teams with qualified appointments within the communicated thresholds and against the communicated criteria in addition to the provision of the qualified appointments. Additionally, the customer database needs to be actively maintained to ensure it contains quality and up-to-date information regarding the calls and conversations you conduct. This Telesales Executive role involves working on a full-time, permanent basis, working from 09:00 to 17:30. Key Responsibilities Qualify prospects, locate decision-makers, and update CRM with daily targets. Schedule the minimum number of relevant meetings per day for account managers, considering their constraints. Follow up on prospect activities and incoming leads for appointments and sales. Source and pre-qualify leads as needed. Represent Whistl Post professionally, assist with campaign data, and ensure timely reporting. Liaise with Whistl sales personnel and complete required documentation Identify and record key market, customer, and competitor intelligence We would welcome applications for this Telesales Executive role from candidates with the following skills: telesales, call centre, cold calling, lead generation, sales, MS Office, and CRM or as a Telesales Executive, Sales Executive, Sales Associate, Sales Representative, or Call Handler. Apply today! Benefits Enhanced annual leave entitlement Access to our prestige Benefits and Rewards Portal Long service rewards Health cash plan Life Assurance Scheme Career development opportunities Access to a well-established Employee Assistance Programme provider Additional Information Our Telesales Executives can earn up to an additional 40% of their basic monthly salary! Essential Skills Self-starter with excellent prioritisation, organisation and time management skills who can work with minimal supervision after agreeing on objectives. Numerate and literate with excellent communication skills covering presenting and listening. Consistent positive outlook and ability to handle rejections. Evidence of working a sales process and selling a value proposition. Thrives in a high-volume and results-based environment. Quick learner who can apply concepts in the real world and understands a customer's perspective. Experience in Microsoft standard packages and a working knowledge of CRM systems. Team player, adaptable, and flexible. Desirable Skills Self-driven Motivated Passionate Focused Why Whistl? We are the UK's leading delivery management company providing efficient, high-quality and competitively priced services across business mail, parcels, fulfilment and doordrop media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services, handling over 50% of bulk business mail in the UK. We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to deliver excellence to our customers. We think as part of a team , act with a can-do attitude and do the right thing . Following these simple values has resulted in our people delivering and exceeding our business and personal development goals. We are a family of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves. We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be. Due to the nature of our business, this role may be subject to a DBS check.
Apr 30, 2024
Full time
Are you looking to become part of an innovative and market-leading organisation that looks after some of the biggest brands in the UK? Are you an experienced customer service or sales professional looking to build a career with a well-established company? We are looking for people who are passionate with a can-do attitude to join our well-established team as Telesales Executives in our Bolton site to support the exciting growth of the business. Role Overview This Telesales Executive role has three main purposes. Firstly, to provide the sales teams with qualified appointments within the communicated thresholds and against the communicated criteria in addition to the provision of the qualified appointments. Additionally, the customer database needs to be actively maintained to ensure it contains quality and up-to-date information regarding the calls and conversations you conduct. This Telesales Executive role involves working on a full-time, permanent basis, working from 09:00 to 17:30. Key Responsibilities Qualify prospects, locate decision-makers, and update CRM with daily targets. Schedule the minimum number of relevant meetings per day for account managers, considering their constraints. Follow up on prospect activities and incoming leads for appointments and sales. Source and pre-qualify leads as needed. Represent Whistl Post professionally, assist with campaign data, and ensure timely reporting. Liaise with Whistl sales personnel and complete required documentation Identify and record key market, customer, and competitor intelligence We would welcome applications for this Telesales Executive role from candidates with the following skills: telesales, call centre, cold calling, lead generation, sales, MS Office, and CRM or as a Telesales Executive, Sales Executive, Sales Associate, Sales Representative, or Call Handler. Apply today! Benefits Enhanced annual leave entitlement Access to our prestige Benefits and Rewards Portal Long service rewards Health cash plan Life Assurance Scheme Career development opportunities Access to a well-established Employee Assistance Programme provider Additional Information Our Telesales Executives can earn up to an additional 40% of their basic monthly salary! Essential Skills Self-starter with excellent prioritisation, organisation and time management skills who can work with minimal supervision after agreeing on objectives. Numerate and literate with excellent communication skills covering presenting and listening. Consistent positive outlook and ability to handle rejections. Evidence of working a sales process and selling a value proposition. Thrives in a high-volume and results-based environment. Quick learner who can apply concepts in the real world and understands a customer's perspective. Experience in Microsoft standard packages and a working knowledge of CRM systems. Team player, adaptable, and flexible. Desirable Skills Self-driven Motivated Passionate Focused Why Whistl? We are the UK's leading delivery management company providing efficient, high-quality and competitively priced services across business mail, parcels, fulfilment and doordrop media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services, handling over 50% of bulk business mail in the UK. We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to deliver excellence to our customers. We think as part of a team , act with a can-do attitude and do the right thing . Following these simple values has resulted in our people delivering and exceeding our business and personal development goals. We are a family of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves. We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be. Due to the nature of our business, this role may be subject to a DBS check.
Full or part-time About Us: CMT Group is a UK manufacturer and distributor of PPE, construction supplies, and safety equipment and other essential items to the construction industry. Established in 2010, we pride ourselves on being the UK's most reliable one-stop supplier. Our key strengths lie in our in-house UK manufacturing capability, sourcing from our quality supply chain and bulk importing. We strive to become market leaders in every industry we supply. Service is the backbone of CMT Group success, we offer the right solution at the right price, on time, every time. As part of our expansion plans, we are now seeking dynamic and results-driven Business Development executives to grow our team.The team plays a crucial role in supporting growth across construction projects by cultivating and generating leads for our external (field-based) sales representatives. About the role As an Internal Business Development Executive, you will be using a consultative and consistent approach to promote the company, book visits and win new customers across a large portfolio of sectors, primarily by telephone but also using other online platforms. The focus here is on quality and motivation to grow with the business. Although data is provided, an eye for seeking out new contracts is essential. (i.e. we are not a high-pressure call centre) Key Accountabilities: • Working with the external sales reps and sales manager you will contact clients via the phone and social media to arrange face to face visits, including following up previous visits and catalogues left with key contacts. You will also be responsible to set and action follow up tasks that will occur from your calls. • Undertake outbound B2B sales calls, using a combination of leads, site lists and existing ERP data, as well as hunting for new leads • Achieve and exceed KPIs based on high quality calls • Qualify and target key decision makers and approach them in a way to earn their attention and build trust • Demonstrate integrity by following up and completing every call/ task Person Specification: • Enjoys the sales thrill of outbound telesales• Proven track record in hunting for key decision makers within B2B telesales • The ability to work within a team environment in order to achieve team objectives• Familiar with LinkedIn • Numerate and competent with excel and IT/Outlook including compliance with CMT's email policy.• Accuracy, great organisational skills and attention to detail• The ability to work quickly and accurately under pressure.• Looking for a long term career. Work Hours: Office based (Dartford) 42.5 hours per week Monday to Friday 8am - 5.30pm Or part time considered - ideally 5 days per week but with shorter hours. What we offer: Salary : £30-£35k plus bonuses.• Opportunities to learn new skills in various departments • Free, healthy lunches provided daily • Dress down Fridays• Free onsite parking • Christmas close • Mental Health First Aiders • "Take-away" Fridays • Annual company social event • Discounted Gym membership KPIs: • 30 successful calls per day. A successful call is when you have spoken to a key contact, including a buyer/project manager etc and have moved the sale forward or booked an appointment for a rep. An example of a successful call could be following up a catalogue and asking for the customers next enquiry, or even gaining a mobile number that we don't currently have of another key contact at the company.• 10 appointments booked per day • Every phone call and activity logged on the CRM same day• Zero overdue tasks • LinkedIn activity TBC You may have experience in the following: Business Development Coordinator, Inside Sales Representative, Sales Development Representative, Client Acquisition Specialist, Lead Generation Specialist, Customer Engagement Associate, Telemarketing Executive, Account Development Manager, Sales Support Specialist, Client Outreach Coordinator, etc. REF-
Apr 30, 2024
Full time
Full or part-time About Us: CMT Group is a UK manufacturer and distributor of PPE, construction supplies, and safety equipment and other essential items to the construction industry. Established in 2010, we pride ourselves on being the UK's most reliable one-stop supplier. Our key strengths lie in our in-house UK manufacturing capability, sourcing from our quality supply chain and bulk importing. We strive to become market leaders in every industry we supply. Service is the backbone of CMT Group success, we offer the right solution at the right price, on time, every time. As part of our expansion plans, we are now seeking dynamic and results-driven Business Development executives to grow our team.The team plays a crucial role in supporting growth across construction projects by cultivating and generating leads for our external (field-based) sales representatives. About the role As an Internal Business Development Executive, you will be using a consultative and consistent approach to promote the company, book visits and win new customers across a large portfolio of sectors, primarily by telephone but also using other online platforms. The focus here is on quality and motivation to grow with the business. Although data is provided, an eye for seeking out new contracts is essential. (i.e. we are not a high-pressure call centre) Key Accountabilities: • Working with the external sales reps and sales manager you will contact clients via the phone and social media to arrange face to face visits, including following up previous visits and catalogues left with key contacts. You will also be responsible to set and action follow up tasks that will occur from your calls. • Undertake outbound B2B sales calls, using a combination of leads, site lists and existing ERP data, as well as hunting for new leads • Achieve and exceed KPIs based on high quality calls • Qualify and target key decision makers and approach them in a way to earn their attention and build trust • Demonstrate integrity by following up and completing every call/ task Person Specification: • Enjoys the sales thrill of outbound telesales• Proven track record in hunting for key decision makers within B2B telesales • The ability to work within a team environment in order to achieve team objectives• Familiar with LinkedIn • Numerate and competent with excel and IT/Outlook including compliance with CMT's email policy.• Accuracy, great organisational skills and attention to detail• The ability to work quickly and accurately under pressure.• Looking for a long term career. Work Hours: Office based (Dartford) 42.5 hours per week Monday to Friday 8am - 5.30pm Or part time considered - ideally 5 days per week but with shorter hours. What we offer: Salary : £30-£35k plus bonuses.• Opportunities to learn new skills in various departments • Free, healthy lunches provided daily • Dress down Fridays• Free onsite parking • Christmas close • Mental Health First Aiders • "Take-away" Fridays • Annual company social event • Discounted Gym membership KPIs: • 30 successful calls per day. A successful call is when you have spoken to a key contact, including a buyer/project manager etc and have moved the sale forward or booked an appointment for a rep. An example of a successful call could be following up a catalogue and asking for the customers next enquiry, or even gaining a mobile number that we don't currently have of another key contact at the company.• 10 appointments booked per day • Every phone call and activity logged on the CRM same day• Zero overdue tasks • LinkedIn activity TBC You may have experience in the following: Business Development Coordinator, Inside Sales Representative, Sales Development Representative, Client Acquisition Specialist, Lead Generation Specialist, Customer Engagement Associate, Telemarketing Executive, Account Development Manager, Sales Support Specialist, Client Outreach Coordinator, etc. REF-
Managing Consultant E&U - Economics and Investment Strategy We believe in the power of ingenuity to build a positive human future. As strategies, technologies and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. An innovation and transformation consultancy, we are over 4000 specialists in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics. PA. Bringing Ingenuity to Life. Our successful Energy and Utilities practice is looking for a talented and experienced Energy Transition Managing Consultant to help support our existing client base and our ambitious growth strategy. Come join an ambitious, friendly and rapidly growing team working at the innovation and strategy frontier of the Energy Transition. We work across a wide spectrum of technologies, such as offshore wind, onshore wind, solar, battery storage, hydrogen, carbon capture, and low-carbon mobility (from electric vehicles to low carbon shipping and aviation). Within PA, the Managing Consultant (MC) role is one level below partner. The role is primarily about building and developing your own pipeline of projects, and delivering projects, in your area of expertise as well as having the opportunity to experience a broad range of energy transition work for our clients. You will contribute to the development and growth of PA's activities in the energy and utilities sector, with a strong focus on energy transition technologies and services. You will support the team's business growth by identifying opportunities with existing accounts and new customers. You will actively contribute to client acquisition and maintain and develop your own external network. This role is highly varied and calls for someone who is autonomous and a self-starter. In addition to the above, specifically you will be expected to: Develop commercially viable consulting market offerings , and work with PA teams to refine existing offerings, including taking these to new markets. Work with PA's Go-To-Market and other specialist teams to develop propositions, develop existing client accounts and build new accounts. Lead and deliver large scale and complex projects. Work within mixed consulting and client teams : planning, managing and delivering work, and working productively in demanding, deadline-driven situations. Qualifications We are looking for a Managing Consultant with a strong quantitative, finance, economics, or engineering background, combined with expertise in at least one of the technologies critical to the energy transition, and a significant track record in strategy and business thinking. We are looking for candidates who have line experience and a network within the Energy industry, ideally covering some of the following technical areas: solar, wind, hydrogen and derivatives, energy storage, CCUS, e-mobility, and other related subjects. Management experience of delivery teams or demonstration of outstanding leadership skills is advantageous. Ideally, you will already have a reputation for developing business and delivering innovative solutions within Renewable Energy. You will also possess strong market understanding including commercial issues, policy & regulations, and technology. As a self-starter, you will have the ability to operate successfully in a commercial environment and flourish in an entrepreneurial setting that offers you the opportunity to work at the highest levels with a global centre of excellence. You will be based in our head office in London but may be expected to travel and work on client sites in the UK and globally. We are happy to talk to you if you recognise the following aspects in yourself: Experience : you have at least 8 -10 years of applicable work experience. You have gained that experience within a corporate, government, start-up / scale-up or as a consultant. Experience as a management or strategy consultant is ideal, with a focus on energy or climate change. Expertise : You have a technical or economic background or possess strong technical or economic competencies. In your work you have built up expertise in related service lines for the Energy Transition sub-practice - e.g., strategy, due diligence, business transformation, market entry, auction support, and others. Energy : You are passionate about the opportunities and challenges in the Energy Transition space. You are customer-oriented and at your best when, as part of a team with a high focus on results, you can help customers solve challenging strategic and organisational issues. External network : You have a network within the energy space, and you have demonstrated ability to develop strategic client relationships, working at the senior levels to sell value-added consulting assignments. Strong leadership skills : You have an ability to mobilise, inspire and manage teams. Excellent communication skills , both verbal and written. You are a strong communicator and have developed a personal brand. Additional information The opportunity to work on purposeful projects with incredible people, enabling investments in technologies critical for net zero Support to grow and develop, learn new skills, and be intellectually stimulated through a wide diversity of clients and projects Private medical insurance 25 days annual leave with the opportunity to buy 5 additional days Generous company pension scheme Annual performance-based bonus Life and Income protection insurance Tax efficient benefits (cycle to work, give as you earn) Additional optional benefits (Dental, critical illness, PA Share ownership and spouse/partner life assurance) Life At PA Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Apr 30, 2024
Full time
Managing Consultant E&U - Economics and Investment Strategy We believe in the power of ingenuity to build a positive human future. As strategies, technologies and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. An innovation and transformation consultancy, we are over 4000 specialists in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics. PA. Bringing Ingenuity to Life. Our successful Energy and Utilities practice is looking for a talented and experienced Energy Transition Managing Consultant to help support our existing client base and our ambitious growth strategy. Come join an ambitious, friendly and rapidly growing team working at the innovation and strategy frontier of the Energy Transition. We work across a wide spectrum of technologies, such as offshore wind, onshore wind, solar, battery storage, hydrogen, carbon capture, and low-carbon mobility (from electric vehicles to low carbon shipping and aviation). Within PA, the Managing Consultant (MC) role is one level below partner. The role is primarily about building and developing your own pipeline of projects, and delivering projects, in your area of expertise as well as having the opportunity to experience a broad range of energy transition work for our clients. You will contribute to the development and growth of PA's activities in the energy and utilities sector, with a strong focus on energy transition technologies and services. You will support the team's business growth by identifying opportunities with existing accounts and new customers. You will actively contribute to client acquisition and maintain and develop your own external network. This role is highly varied and calls for someone who is autonomous and a self-starter. In addition to the above, specifically you will be expected to: Develop commercially viable consulting market offerings , and work with PA teams to refine existing offerings, including taking these to new markets. Work with PA's Go-To-Market and other specialist teams to develop propositions, develop existing client accounts and build new accounts. Lead and deliver large scale and complex projects. Work within mixed consulting and client teams : planning, managing and delivering work, and working productively in demanding, deadline-driven situations. Qualifications We are looking for a Managing Consultant with a strong quantitative, finance, economics, or engineering background, combined with expertise in at least one of the technologies critical to the energy transition, and a significant track record in strategy and business thinking. We are looking for candidates who have line experience and a network within the Energy industry, ideally covering some of the following technical areas: solar, wind, hydrogen and derivatives, energy storage, CCUS, e-mobility, and other related subjects. Management experience of delivery teams or demonstration of outstanding leadership skills is advantageous. Ideally, you will already have a reputation for developing business and delivering innovative solutions within Renewable Energy. You will also possess strong market understanding including commercial issues, policy & regulations, and technology. As a self-starter, you will have the ability to operate successfully in a commercial environment and flourish in an entrepreneurial setting that offers you the opportunity to work at the highest levels with a global centre of excellence. You will be based in our head office in London but may be expected to travel and work on client sites in the UK and globally. We are happy to talk to you if you recognise the following aspects in yourself: Experience : you have at least 8 -10 years of applicable work experience. You have gained that experience within a corporate, government, start-up / scale-up or as a consultant. Experience as a management or strategy consultant is ideal, with a focus on energy or climate change. Expertise : You have a technical or economic background or possess strong technical or economic competencies. In your work you have built up expertise in related service lines for the Energy Transition sub-practice - e.g., strategy, due diligence, business transformation, market entry, auction support, and others. Energy : You are passionate about the opportunities and challenges in the Energy Transition space. You are customer-oriented and at your best when, as part of a team with a high focus on results, you can help customers solve challenging strategic and organisational issues. External network : You have a network within the energy space, and you have demonstrated ability to develop strategic client relationships, working at the senior levels to sell value-added consulting assignments. Strong leadership skills : You have an ability to mobilise, inspire and manage teams. Excellent communication skills , both verbal and written. You are a strong communicator and have developed a personal brand. Additional information The opportunity to work on purposeful projects with incredible people, enabling investments in technologies critical for net zero Support to grow and develop, learn new skills, and be intellectually stimulated through a wide diversity of clients and projects Private medical insurance 25 days annual leave with the opportunity to buy 5 additional days Generous company pension scheme Annual performance-based bonus Life and Income protection insurance Tax efficient benefits (cycle to work, give as you earn) Additional optional benefits (Dental, critical illness, PA Share ownership and spouse/partner life assurance) Life At PA Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Job Title: Business Development Representative Location: Wrexham Salary:Base salary £24,870 - £28,000 (£40,000-£45,000 OTE) Job type: Full-time, permanent Reporting to: Head of SDR About us: We are the UKs outsourced communications provider, combining technology and brilliant people to capture every opportunity and deliver world class customer service to businesses of all shapes, sizes and sectors. The role: Moneypennys continued success is driven by the large number of clients we welcome on board every year, and as a Sales Development Representative you are integral to maintaining and increasing this rate of growth, sharing the great ambitions we have for the future of the company. As Sales Development Representative you will be a natural communicator, youre adept at building up rapport and developing great relationships with prospects over the phone and communicating effectively with all Sector Sales teams and the SME team to ensure our clients have a great customer experience. Comfortable working in a competitive team environment, you thrive on the challenge of generating leads and hitting targets and KPIs; youre results-focused and proactively search for new ways to find leads and exceed expectations. Of course, it wouldnt be a sales role without cold calling so resilience is a must. Key responsibilities: Drive outbound telemarketing sales calls, emails and social media activities to identify prospects. Generate and qualify leads by engaging in conversations to understand their business needs and challenges. Build and maintain a pipeline of potential customers, managing leads in Salesloft & Dynamics, and providing reports on activities and progress. Educate leads about our products/services and how they can provide solutions for specific challenges and needs. Schedule appointments, demos, or meetings for the Sales team. Overcome objections and learn from leads which do not progress. Feedback to team members to ensure that customer needs, market trends and opportunities for improvement are communicated. Stay up-to-date with industry trends, product knowledge, and sales techniques. Continuously strive to meet or exceed key performance indicators (KPIs) and appointment setting targets. The person: Have a love and passion for sales. Commercially driven with a desire to earn a strong commission. Be a Moneypenny brand ambassador, with strong product knowledge and the value our services provide for our clients. Results-orientated and resilient, knowing whats important and which steps you need to take to achieve success. Target driven, focused on achieving goals and tenacious in your approach. Strong communication skills, both verbal and written. Thrives in a fast-paced working environment and can demonstrate previous experiences. Ability to influence the customer through approved sales techniques and going the extra mile. Ability to remain motivated in a changing working environment. Excellent typing skills and comfortable using all Microsoft Office programs. Prior SDR / BDR experience or similar preferred. Prior experience using Sales engagement platform Salesloft (or similar). Benefits: 26 days annual leave, plus bank holidays Mental health support (through our Employee Assistant Programme) with access to an on-site mental health counsellor Access to our wellbeing room to help enhance your physical and mental wellbeing Access to a 24/7 doctor line Comprehensive training and where desired, long-term career progression across the business Subsidised meals Free on-site gym access And did we mention our epic parties? We know how to celebrate in style! Please click on theAPPLYbutton to send your CV for this role. Candidates with the relevant experience or job titles of;Sales Executive, SDR, BDR, Business Development Representative, Business Development Manager, Business Development Executive, Business Development, New Business Sales Executive, Sales Consultant, Sales, Lead Generation, Lead Generator, Sales Agent, Commercial Sales, Key Sales, Sales Professional, Cold Calling, BDR, BDM, BDE, will also be considered for this role. JBRP1_UKTJ
Apr 30, 2024
Full time
Job Title: Business Development Representative Location: Wrexham Salary:Base salary £24,870 - £28,000 (£40,000-£45,000 OTE) Job type: Full-time, permanent Reporting to: Head of SDR About us: We are the UKs outsourced communications provider, combining technology and brilliant people to capture every opportunity and deliver world class customer service to businesses of all shapes, sizes and sectors. The role: Moneypennys continued success is driven by the large number of clients we welcome on board every year, and as a Sales Development Representative you are integral to maintaining and increasing this rate of growth, sharing the great ambitions we have for the future of the company. As Sales Development Representative you will be a natural communicator, youre adept at building up rapport and developing great relationships with prospects over the phone and communicating effectively with all Sector Sales teams and the SME team to ensure our clients have a great customer experience. Comfortable working in a competitive team environment, you thrive on the challenge of generating leads and hitting targets and KPIs; youre results-focused and proactively search for new ways to find leads and exceed expectations. Of course, it wouldnt be a sales role without cold calling so resilience is a must. Key responsibilities: Drive outbound telemarketing sales calls, emails and social media activities to identify prospects. Generate and qualify leads by engaging in conversations to understand their business needs and challenges. Build and maintain a pipeline of potential customers, managing leads in Salesloft & Dynamics, and providing reports on activities and progress. Educate leads about our products/services and how they can provide solutions for specific challenges and needs. Schedule appointments, demos, or meetings for the Sales team. Overcome objections and learn from leads which do not progress. Feedback to team members to ensure that customer needs, market trends and opportunities for improvement are communicated. Stay up-to-date with industry trends, product knowledge, and sales techniques. Continuously strive to meet or exceed key performance indicators (KPIs) and appointment setting targets. The person: Have a love and passion for sales. Commercially driven with a desire to earn a strong commission. Be a Moneypenny brand ambassador, with strong product knowledge and the value our services provide for our clients. Results-orientated and resilient, knowing whats important and which steps you need to take to achieve success. Target driven, focused on achieving goals and tenacious in your approach. Strong communication skills, both verbal and written. Thrives in a fast-paced working environment and can demonstrate previous experiences. Ability to influence the customer through approved sales techniques and going the extra mile. Ability to remain motivated in a changing working environment. Excellent typing skills and comfortable using all Microsoft Office programs. Prior SDR / BDR experience or similar preferred. Prior experience using Sales engagement platform Salesloft (or similar). Benefits: 26 days annual leave, plus bank holidays Mental health support (through our Employee Assistant Programme) with access to an on-site mental health counsellor Access to our wellbeing room to help enhance your physical and mental wellbeing Access to a 24/7 doctor line Comprehensive training and where desired, long-term career progression across the business Subsidised meals Free on-site gym access And did we mention our epic parties? We know how to celebrate in style! Please click on theAPPLYbutton to send your CV for this role. Candidates with the relevant experience or job titles of;Sales Executive, SDR, BDR, Business Development Representative, Business Development Manager, Business Development Executive, Business Development, New Business Sales Executive, Sales Consultant, Sales, Lead Generation, Lead Generator, Sales Agent, Commercial Sales, Key Sales, Sales Professional, Cold Calling, BDR, BDM, BDE, will also be considered for this role. JBRP1_UKTJ
Call Centre Manager Suits Me Limited Office based, Manchester City Centre M3 2LF £35,500 per year + opportunity to earn good bonus. Benefits: 6 weeks paid holiday + bank holidays, performance bonus, company pension scheme. Exciting opportunities for career growth and advancement within the company. Job Type: full-time, permanent We are seeking an experienced and dynamic Call Centre Manager to join our team in Manchester City Centre. As a Call Centre Manager, you will be responsible for overseeing a team of inbound customer service representatives, ensuring the highest level of customer satisfaction while achieving company goals. Key Responsibilities: Manage the day-to-day operations of the call centre, including managing rotas, handling escalated customer calls, and ensuring smooth operations. Manage, motivate and inspire team members to consistently meet and exceed performance targets and KPIs. Lead the recruitment process for new team members, conducting interviews and selecting candidates who align with our company values and culture. Conduct regular performance appraisals and provide constructive feedback to team members to support their professional development. Handle disciplinary matters when necessary, ensuring fair and consistent enforcement of company policies and procedures. Collaborate with other departments to streamline processes and improve overall efficiency and customer satisfaction. Maintain a positive and inclusive work environment that fosters teamwork, creativity, and continuous improvement. About you: Proven experience in a call centre management role, preferably within a fast-paced environment. Strong leadership skills with the ability to inspire and motivate a team towards achieving common goals. Excellent communication and interpersonal skills, with the ability to effectively interact with team members and customers at all levels. Ability to handle escalated customer issues with empathy and professionalism, ensuring satisfactory resolution. Solid understanding of call centre operations and best practices, including workforce management and performance metrics. Experience in staff recruitment, training, and development. Proficiency in Microsoft Office Suite and call centre software applications. About Suits Me: Suits Me is an ethical and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are an award-winning alternative banking solution with financial inclusion and equality of opportunity sitting at the heart of the business. Suits Me operates within both B2B and B2C sectors in the UK and is currently working towards European expansion. For our account holders, we offer an alternative to traditional bank accounts with a contactless Mastercard, a full range of features and cashback rewards. For businesses, Suits Me offers a payment solution providing the UK's only specialised client portal allowing recruiters and employers to open accounts for their employees and candidates within minutes. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we want to hear from you! Please submit your CV and cover letter detailing your relevant experience and why you are the ideal candidate for this position.
Apr 30, 2024
Full time
Call Centre Manager Suits Me Limited Office based, Manchester City Centre M3 2LF £35,500 per year + opportunity to earn good bonus. Benefits: 6 weeks paid holiday + bank holidays, performance bonus, company pension scheme. Exciting opportunities for career growth and advancement within the company. Job Type: full-time, permanent We are seeking an experienced and dynamic Call Centre Manager to join our team in Manchester City Centre. As a Call Centre Manager, you will be responsible for overseeing a team of inbound customer service representatives, ensuring the highest level of customer satisfaction while achieving company goals. Key Responsibilities: Manage the day-to-day operations of the call centre, including managing rotas, handling escalated customer calls, and ensuring smooth operations. Manage, motivate and inspire team members to consistently meet and exceed performance targets and KPIs. Lead the recruitment process for new team members, conducting interviews and selecting candidates who align with our company values and culture. Conduct regular performance appraisals and provide constructive feedback to team members to support their professional development. Handle disciplinary matters when necessary, ensuring fair and consistent enforcement of company policies and procedures. Collaborate with other departments to streamline processes and improve overall efficiency and customer satisfaction. Maintain a positive and inclusive work environment that fosters teamwork, creativity, and continuous improvement. About you: Proven experience in a call centre management role, preferably within a fast-paced environment. Strong leadership skills with the ability to inspire and motivate a team towards achieving common goals. Excellent communication and interpersonal skills, with the ability to effectively interact with team members and customers at all levels. Ability to handle escalated customer issues with empathy and professionalism, ensuring satisfactory resolution. Solid understanding of call centre operations and best practices, including workforce management and performance metrics. Experience in staff recruitment, training, and development. Proficiency in Microsoft Office Suite and call centre software applications. About Suits Me: Suits Me is an ethical and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are an award-winning alternative banking solution with financial inclusion and equality of opportunity sitting at the heart of the business. Suits Me operates within both B2B and B2C sectors in the UK and is currently working towards European expansion. For our account holders, we offer an alternative to traditional bank accounts with a contactless Mastercard, a full range of features and cashback rewards. For businesses, Suits Me offers a payment solution providing the UK's only specialised client portal allowing recruiters and employers to open accounts for their employees and candidates within minutes. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we want to hear from you! Please submit your CV and cover letter detailing your relevant experience and why you are the ideal candidate for this position.
Client Service Representative Chester 12 Month Contract £55,000 per annum (PAYE) The Role My high-profile banking client is seeking a dynamic and experienced Client Service Representative (CSR) to join their team. In this role, you will serve as the main point of contact for a prestigious clientele dealing in Futures & Options and OTC clearing. Your primary responsibilities will include providing exceptional client support, managing trades and positions, and handling inquiries across the derivatives space. This position demands outstanding customer service skills to enhance overall client relationships. This is a hybrid role 3 days a week office based and 2 days a week remote, Monday to Friday 08:00 - 18:00 (some weekend work may be required). Key Role and Daily Tasks Act as a subject matter expert for client queries regarding trades, positions, life cycle events, and product offerings. Serve as the central point of contact for clients, conducting research and internal outreach to address client queries and escalations. Coordinate outreach efforts and understand clients' intentions regarding trading activities and options expires. Facilitate client requests for additional access to relevant platforms and portals. Establish regular dialogue with internal teams and keep them informed of client concerns and product requests. Conduct frequent meetings with priority clients to discuss metrics, outstanding issues, and strategic industry focus areas. Collaborate with Client Service Relationship Managers to prioritise and resolve client issues effectively. Work with clients to promote self-service opportunities and streamline processes. Maintain accurate client profiles and contact information. Skills & Qualifications Strong communication and leadership skills with the ability to interact effectively with clients and internal stakeholders. Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously. Demonstrated ability to work independently, take ownership of tasks, and evaluate risk elements effectively. Proficiency in Microsoft Excel, Word, and PowerPoint. Experience in client execution and clearing for futures and derivatives products on global markets. Knowledge of industry rules, regulations, and common business practices. Experience with GMI and other systems associated with cleared Futures and Derivatives (preferred). Experience working in a global environment with outsourced partners (preferred). In-depth knowledge of the margin process for futures and options. Ability to drive innovation and unique solutions. Experience in collaborating with diverse viewpoints to determine the best path forward. Commitment to challenging the status quo and promoting positive change. Belief in the value of diversity to meet the diverse needs of clients and employees. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Apr 30, 2024
Contractor
Client Service Representative Chester 12 Month Contract £55,000 per annum (PAYE) The Role My high-profile banking client is seeking a dynamic and experienced Client Service Representative (CSR) to join their team. In this role, you will serve as the main point of contact for a prestigious clientele dealing in Futures & Options and OTC clearing. Your primary responsibilities will include providing exceptional client support, managing trades and positions, and handling inquiries across the derivatives space. This position demands outstanding customer service skills to enhance overall client relationships. This is a hybrid role 3 days a week office based and 2 days a week remote, Monday to Friday 08:00 - 18:00 (some weekend work may be required). Key Role and Daily Tasks Act as a subject matter expert for client queries regarding trades, positions, life cycle events, and product offerings. Serve as the central point of contact for clients, conducting research and internal outreach to address client queries and escalations. Coordinate outreach efforts and understand clients' intentions regarding trading activities and options expires. Facilitate client requests for additional access to relevant platforms and portals. Establish regular dialogue with internal teams and keep them informed of client concerns and product requests. Conduct frequent meetings with priority clients to discuss metrics, outstanding issues, and strategic industry focus areas. Collaborate with Client Service Relationship Managers to prioritise and resolve client issues effectively. Work with clients to promote self-service opportunities and streamline processes. Maintain accurate client profiles and contact information. Skills & Qualifications Strong communication and leadership skills with the ability to interact effectively with clients and internal stakeholders. Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously. Demonstrated ability to work independently, take ownership of tasks, and evaluate risk elements effectively. Proficiency in Microsoft Excel, Word, and PowerPoint. Experience in client execution and clearing for futures and derivatives products on global markets. Knowledge of industry rules, regulations, and common business practices. Experience with GMI and other systems associated with cleared Futures and Derivatives (preferred). Experience working in a global environment with outsourced partners (preferred). In-depth knowledge of the margin process for futures and options. Ability to drive innovation and unique solutions. Experience in collaborating with diverse viewpoints to determine the best path forward. Commitment to challenging the status quo and promoting positive change. Belief in the value of diversity to meet the diverse needs of clients and employees. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
A great opportunity has become available for a reliable and skilled Plumber to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Portsmouth, you will join them on a full-time, permanentbasis, and in return, you will receive a competitive salary of £32,760 per annum and excellent benefits. Our client is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to their clients and customers, the Plumber position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Company values Our client takes pride in everything they do - Which means they expect all of their employees to: Present a professional appearance at all times Keep your vehicle clean and tidy at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times Our client have Integrity, built-in The Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) A flexible scheme to buy or sell up to 5 days of annual leave per year. Company sick pay after 12 months length of service Life Insurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice. Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Childcare voucher scheme Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Employee Assistance Programme to support all staff You will be issued your own company vehicle and fuel card Full uniform and safety equipment is provided Access to a tool loan for all trade staff Refer a Friend scheme Key responsibilities as the Plumber: You will undertake responsive and routine repairs and void repairs to Portsmouth City Councils (PCC) Housing and Corporate Assets stock, and from time-to-time support other maintenance contracts as required when demand requires. You will be working in all of PCCs property portfolio including, but not limited to, Social Housing, Schools, Public Conveniences, Offices, Heritage and Museums. When working in these property types you will be expected to use your skills, knowledge, experience and training to carry out the right work at the right time ensuring a high-quality standard of workmanship, health & safety and compliance to the Companys processes and procedures in delivery of your work. You will need to have an open and positive attitude, be a team player and be able to embrace and work in new ways to improve yourself, the team and service to the client. When dealing with customers, client representatives or peers and team members you will be professional at all times and demonstrate high standards of customer service and care. What the company are looking for in their Plumber: NVQ level 2-3 in plumbing or equivalent Trade-based experience may be considered 2 5 years experience of working in Social Housing or Building Maintenance environment A full, clean current driving licence is needed so you can drive one of our vans If you feel you have the skills and experience to become our clients Plumber then please click apply now Wed love to hear from you! The client is an Equal Opportunities employer and a member of the Disability Confident Scheme. They are also a member of the Hampshire Construction Training Association. It is a further requirement that all staff must pass a DBS check. JBRP1_UKTJ
Apr 30, 2024
Full time
A great opportunity has become available for a reliable and skilled Plumber to join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Portsmouth, you will join them on a full-time, permanentbasis, and in return, you will receive a competitive salary of £32,760 per annum and excellent benefits. Our client is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England. With a focus on delivering exceptional service to their clients and customers, the Plumber position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace. Company values Our client takes pride in everything they do - Which means they expect all of their employees to: Present a professional appearance at all times Keep your vehicle clean and tidy at all times Keep your work area safe, tidy and well organised Deliver a high standard of work at all times Our client have Integrity, built-in The Company Benefits: 31 days annual leave rising to 36 days with length of service (including bank holidays) A flexible scheme to buy or sell up to 5 days of annual leave per year. Company sick pay after 12 months length of service Life Insurance Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice. Cycle to Work Scheme Discounted Gym Membership Employee recognition scheme Length of Service Rewards Childcare voucher scheme Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee) Employee Assistance Programme to support all staff You will be issued your own company vehicle and fuel card Full uniform and safety equipment is provided Access to a tool loan for all trade staff Refer a Friend scheme Key responsibilities as the Plumber: You will undertake responsive and routine repairs and void repairs to Portsmouth City Councils (PCC) Housing and Corporate Assets stock, and from time-to-time support other maintenance contracts as required when demand requires. You will be working in all of PCCs property portfolio including, but not limited to, Social Housing, Schools, Public Conveniences, Offices, Heritage and Museums. When working in these property types you will be expected to use your skills, knowledge, experience and training to carry out the right work at the right time ensuring a high-quality standard of workmanship, health & safety and compliance to the Companys processes and procedures in delivery of your work. You will need to have an open and positive attitude, be a team player and be able to embrace and work in new ways to improve yourself, the team and service to the client. When dealing with customers, client representatives or peers and team members you will be professional at all times and demonstrate high standards of customer service and care. What the company are looking for in their Plumber: NVQ level 2-3 in plumbing or equivalent Trade-based experience may be considered 2 5 years experience of working in Social Housing or Building Maintenance environment A full, clean current driving licence is needed so you can drive one of our vans If you feel you have the skills and experience to become our clients Plumber then please click apply now Wed love to hear from you! The client is an Equal Opportunities employer and a member of the Disability Confident Scheme. They are also a member of the Hampshire Construction Training Association. It is a further requirement that all staff must pass a DBS check. JBRP1_UKTJ
Think Specialist Recruitment are pleased to be working with a leading organisation in the Elstree area. Our well established client have an exciting new opportunity for an experienced Quality and Compliance Manager to join their team. This position will ensure the company complies with industry regulations and all employees are acting in accordance with the company code of conduct and company procedures. The suitable candidate will have experience within a similar position, someone who is comfortable advising the company on a wide range of regulatory compliance and health and safety requirements. Monday - Friday - Hybrid working Some of the duties will include: Manage all aspects of the ISO (Apply online only), maintaining the accreditation and audits Undertake internal quality and compliance audits to ensure the company is operating effectively Create strong relationships across all departments in order to deliver advice that enables the company to remain both compliant and innovative Work closely with the Head of Compliance in the Group to promote and embed good practice across the company Be an advocate for compliance and regulatory risk so that awareness and standards are raised and maintained across the company Mentor colleagues on compliance regulations and the impact of non-compliance Review and manage ongoing health and safety performance and practices on site in accordance with current legislation Review and update the Health and Safety Policy in accordance with current legislation Report any changes to legislation to HR or the Managing Director Establish an effective training programme to ensure all levels of employees are trained and competent to carry out their duties Ensure procedures are in place to ensure safe working methods for all employees Co-ordinate and manage first aid and fire safety representatives for the site Carry out site safety inspections Manage ISO audits Manage all Quality, Compliance and Health and Safety Administration and record keeping in line with GDPR The suitable candidate: 3 years plus experience within a similar position Ability to communicate on all levels - over the phone and face to face Able to deal with issues and employees in a professional manner Strong organisational skills with attention to detail Provide excellent customer service to internal and external customers Very good IT skills with a comprehensive understanding of Windows based programmes A good knowledge and understanding of ISO (Apply online only) and any other standards IOSH OR NEBOSH desirable Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Apr 30, 2024
Full time
Think Specialist Recruitment are pleased to be working with a leading organisation in the Elstree area. Our well established client have an exciting new opportunity for an experienced Quality and Compliance Manager to join their team. This position will ensure the company complies with industry regulations and all employees are acting in accordance with the company code of conduct and company procedures. The suitable candidate will have experience within a similar position, someone who is comfortable advising the company on a wide range of regulatory compliance and health and safety requirements. Monday - Friday - Hybrid working Some of the duties will include: Manage all aspects of the ISO (Apply online only), maintaining the accreditation and audits Undertake internal quality and compliance audits to ensure the company is operating effectively Create strong relationships across all departments in order to deliver advice that enables the company to remain both compliant and innovative Work closely with the Head of Compliance in the Group to promote and embed good practice across the company Be an advocate for compliance and regulatory risk so that awareness and standards are raised and maintained across the company Mentor colleagues on compliance regulations and the impact of non-compliance Review and manage ongoing health and safety performance and practices on site in accordance with current legislation Review and update the Health and Safety Policy in accordance with current legislation Report any changes to legislation to HR or the Managing Director Establish an effective training programme to ensure all levels of employees are trained and competent to carry out their duties Ensure procedures are in place to ensure safe working methods for all employees Co-ordinate and manage first aid and fire safety representatives for the site Carry out site safety inspections Manage ISO audits Manage all Quality, Compliance and Health and Safety Administration and record keeping in line with GDPR The suitable candidate: 3 years plus experience within a similar position Ability to communicate on all levels - over the phone and face to face Able to deal with issues and employees in a professional manner Strong organisational skills with attention to detail Provide excellent customer service to internal and external customers Very good IT skills with a comprehensive understanding of Windows based programmes A good knowledge and understanding of ISO (Apply online only) and any other standards IOSH OR NEBOSH desirable Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Location : Enfield Head Office & Home based Job type : Permanent Hours : Monday to Friday - 40 hours per week Salary : Circa £40k plus generous commission and benefits Closing Date : 07/05/2024We are expanding our integrated technical security solutions Team, if you are driven and eager to make your mark in the world of sales, this could be the perfect role for you.Here at Guarding UK, we pride ourselves on our technical security solutions protecting client assets and equipment to businesses nationwide. We have long-standing relationships with leading manufacturers and producers in the security industry, enabling us to deliver the most suitable and effective technical solutions to meet our clients' security needs. Key responsibilities: • Comprehensive Security Solutions: You will be responsible for driving sales of our technical security solutions which includes fully integrated protection systems, temporary security solutions, fire prevention technology, access control systems, CCTV alarm installations and video surveillance. • Client Relationship Management: You will cultivate and maintain strong relationships with both existing and prospective clients. Your expertise in security or facility services will enable you to conduct thorough needs assessments and propose solutions that address their specific security challenges.• Collaboration: You will collaborate closely with our suppliers to ensure seamless delivery and installation of security systems. Your understanding of security technology will facilitate effective communication with our technical counterparts, ensuring that client expectations are met with precision.• Strategic Sales Planning: You will develop and execute strategic sales plans tailored to the unique needs of each client. Your ability to identify opportunities and propose tailored security solutions will drive our revenue growth and enhance client satisfaction.• Industry Knowledge: You will be aware and ahead of industry trends, advancements in security technology, and competitor activities. Your knowledge and insights will enable you to position our offerings effectively in the market and maintain a competitive edge.• Flexibility and Travel: You will be flexible since you will travel across potential sites throughout the UK as part of client meetings, site visits and business development activities. Must have requirements: • Strategic Sales Expertise: Demonstrable success in surpassing sales targets, a self-starter keen to develop a lead role in a new division.• Exceptional Communicator: Your prowess in communication, negotiation, and presentation will serve as the cornerstone in fostering trust and closing pivotal deals that drive our business towards unprecedented growth.• Results-Driven: We're not just about meeting targets; we're about exceeding them. Your relentless focus on results and commitment to exceptional customer service will set new standards in our industry.• Insightful Perspective: Your ability to forecast sales, recognize market trends, and provide insightful analysis will be instrumental in shaping our strategy and staying ahead of the competition.• Driving Licence: Must be valid. Desirable requirements: • Expertise in Security Services: As our Security Technical Sales Specialist, you possess a deep understanding of various security services and technologies. Your experience in selling integrated security solutions will be crucial in effectively communicating the value proposition to potential clients.• Technical Expertise/Experience: A detailed knowledge of security, fire and monitoring technologies together with emerging solutions and trends. About you You are a self-starter, driven by a desire to excel in your career. You'll have the autonomy to develop your own style and approach, empowering you to achieve your full potential and drive sales success. You will have the opportunity to not only advance your own career but also to build and lead your own sales team. As you demonstrate your expertise and success, you'll have the chance to take on leadership roles and shape the future of our sales organisation. What's on offer We offer a competitive commission structure designed to incentivise your success. Your hard work and dedication will be rewarded with lucrative commission opportunities, ensuring that your efforts translate into financial rewards. We offer benefits that promote health and well-being. • Salary Saving Scheme • Employee Recognition Scheme • Employee Assistance Program • Length of Service Rewards • Cash Health Plan• Ride to Work SchemeGuarding UK?is an equal opportunities employer; we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated. We reserve the right to stop taking applications when we have had a suitable number of responses.You may have experience of the following: Sales Representative, Business Development Manager, Account Executive, Sales Consultant, Sales Manager, Client Relationship Manager, Account Manager, Sales Specialist, Sales Associate, Customer Success Manager, Sales Coordinator, Territory Manager, Sales Advisor, Inside Sales Representative, Key Account Manager, etc. REF-
Apr 30, 2024
Full time
Location : Enfield Head Office & Home based Job type : Permanent Hours : Monday to Friday - 40 hours per week Salary : Circa £40k plus generous commission and benefits Closing Date : 07/05/2024We are expanding our integrated technical security solutions Team, if you are driven and eager to make your mark in the world of sales, this could be the perfect role for you.Here at Guarding UK, we pride ourselves on our technical security solutions protecting client assets and equipment to businesses nationwide. We have long-standing relationships with leading manufacturers and producers in the security industry, enabling us to deliver the most suitable and effective technical solutions to meet our clients' security needs. Key responsibilities: • Comprehensive Security Solutions: You will be responsible for driving sales of our technical security solutions which includes fully integrated protection systems, temporary security solutions, fire prevention technology, access control systems, CCTV alarm installations and video surveillance. • Client Relationship Management: You will cultivate and maintain strong relationships with both existing and prospective clients. Your expertise in security or facility services will enable you to conduct thorough needs assessments and propose solutions that address their specific security challenges.• Collaboration: You will collaborate closely with our suppliers to ensure seamless delivery and installation of security systems. Your understanding of security technology will facilitate effective communication with our technical counterparts, ensuring that client expectations are met with precision.• Strategic Sales Planning: You will develop and execute strategic sales plans tailored to the unique needs of each client. Your ability to identify opportunities and propose tailored security solutions will drive our revenue growth and enhance client satisfaction.• Industry Knowledge: You will be aware and ahead of industry trends, advancements in security technology, and competitor activities. Your knowledge and insights will enable you to position our offerings effectively in the market and maintain a competitive edge.• Flexibility and Travel: You will be flexible since you will travel across potential sites throughout the UK as part of client meetings, site visits and business development activities. Must have requirements: • Strategic Sales Expertise: Demonstrable success in surpassing sales targets, a self-starter keen to develop a lead role in a new division.• Exceptional Communicator: Your prowess in communication, negotiation, and presentation will serve as the cornerstone in fostering trust and closing pivotal deals that drive our business towards unprecedented growth.• Results-Driven: We're not just about meeting targets; we're about exceeding them. Your relentless focus on results and commitment to exceptional customer service will set new standards in our industry.• Insightful Perspective: Your ability to forecast sales, recognize market trends, and provide insightful analysis will be instrumental in shaping our strategy and staying ahead of the competition.• Driving Licence: Must be valid. Desirable requirements: • Expertise in Security Services: As our Security Technical Sales Specialist, you possess a deep understanding of various security services and technologies. Your experience in selling integrated security solutions will be crucial in effectively communicating the value proposition to potential clients.• Technical Expertise/Experience: A detailed knowledge of security, fire and monitoring technologies together with emerging solutions and trends. About you You are a self-starter, driven by a desire to excel in your career. You'll have the autonomy to develop your own style and approach, empowering you to achieve your full potential and drive sales success. You will have the opportunity to not only advance your own career but also to build and lead your own sales team. As you demonstrate your expertise and success, you'll have the chance to take on leadership roles and shape the future of our sales organisation. What's on offer We offer a competitive commission structure designed to incentivise your success. Your hard work and dedication will be rewarded with lucrative commission opportunities, ensuring that your efforts translate into financial rewards. We offer benefits that promote health and well-being. • Salary Saving Scheme • Employee Recognition Scheme • Employee Assistance Program • Length of Service Rewards • Cash Health Plan• Ride to Work SchemeGuarding UK?is an equal opportunities employer; we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated. We reserve the right to stop taking applications when we have had a suitable number of responses.You may have experience of the following: Sales Representative, Business Development Manager, Account Executive, Sales Consultant, Sales Manager, Client Relationship Manager, Account Manager, Sales Specialist, Sales Associate, Customer Success Manager, Sales Coordinator, Territory Manager, Sales Advisor, Inside Sales Representative, Key Account Manager, etc. REF-
We are currently recruiting on behalf of an industry leading FMCG in the Yorkshire area. An award-winning company with an innovative business model, they are looking for both Account Managers and Senior Account Managers to join their fast-growing team. You will be responsible for: Maintaining and building client relationships. Ensuring continuous improvement processes are recognised and implemented. Identifying any new leads and possible upselling opportunities. Being the representative of the company at all key appointments. Deliver forecasts, net sales and margins for relevant customers. Managing customer relations across multiple departments. Market analysis and reporting. The ideal candidate will: Have previous experience within the FMCG arena. Previous account management experience. Able to demonstrate your ability to build strong ties and support the vision of key accounts. Excellent sales, negotiation, planning and organisational skills. Understanding of continual improvement process. Full UK Driver s license. In return the client offers: Competitive salary Bonus scheme Pension Career progression If you are interested in this role and would like more information, please do not hesitate to contact Katie on (Apply online only)
Apr 30, 2024
Full time
We are currently recruiting on behalf of an industry leading FMCG in the Yorkshire area. An award-winning company with an innovative business model, they are looking for both Account Managers and Senior Account Managers to join their fast-growing team. You will be responsible for: Maintaining and building client relationships. Ensuring continuous improvement processes are recognised and implemented. Identifying any new leads and possible upselling opportunities. Being the representative of the company at all key appointments. Deliver forecasts, net sales and margins for relevant customers. Managing customer relations across multiple departments. Market analysis and reporting. The ideal candidate will: Have previous experience within the FMCG arena. Previous account management experience. Able to demonstrate your ability to build strong ties and support the vision of key accounts. Excellent sales, negotiation, planning and organisational skills. Understanding of continual improvement process. Full UK Driver s license. In return the client offers: Competitive salary Bonus scheme Pension Career progression If you are interested in this role and would like more information, please do not hesitate to contact Katie on (Apply online only)
Our client, a rapidly expanding company based in Edinburgh, are seeking experienced Customer Service Representatives who are fluent in German to join their dynamic team. If you're passionate about travel and enjoy helping customers fulfil their travel dreams, this could be the perfect opportunity for you. The position offers hybrid working arrangements after successful completion of training and probation. Responsibilities: Deliver outstanding customer service to clients through phone, email, and chat channels. Assist customers promptly and professionally with their inquiries, concerns, and requests. Evaluate customer needs and suggest suitable products or services. Efficiently process orders, returns, and exchanges with precision. Maintain accurate customer records and update information as required. Collaborate with fellow team members to address complex customer issues. Conduct follow-ups with customers to ensure their satisfaction and resolve any remaining concerns. Requirements: Previous experience in a customer service role is preferred. Possess excellent verbal and written communication skills. Demonstrate strong problem-solving abilities and meticulous attention to detail. Ability to assess customer needs and recommend appropriate solutions. Proficient in using computer systems and various software applications. Thrive in a team-oriented environment and work collaboratively. If you are a German speaker with a passion for travel and a commitment to providing exceptional customer service, we encourage you to apply for this exciting opportunity. Join our client's team in Edinburgh and embark on a journey to help customers achieve their travel dreams. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Apr 30, 2024
Full time
Our client, a rapidly expanding company based in Edinburgh, are seeking experienced Customer Service Representatives who are fluent in German to join their dynamic team. If you're passionate about travel and enjoy helping customers fulfil their travel dreams, this could be the perfect opportunity for you. The position offers hybrid working arrangements after successful completion of training and probation. Responsibilities: Deliver outstanding customer service to clients through phone, email, and chat channels. Assist customers promptly and professionally with their inquiries, concerns, and requests. Evaluate customer needs and suggest suitable products or services. Efficiently process orders, returns, and exchanges with precision. Maintain accurate customer records and update information as required. Collaborate with fellow team members to address complex customer issues. Conduct follow-ups with customers to ensure their satisfaction and resolve any remaining concerns. Requirements: Previous experience in a customer service role is preferred. Possess excellent verbal and written communication skills. Demonstrate strong problem-solving abilities and meticulous attention to detail. Ability to assess customer needs and recommend appropriate solutions. Proficient in using computer systems and various software applications. Thrive in a team-oriented environment and work collaboratively. If you are a German speaker with a passion for travel and a commitment to providing exceptional customer service, we encourage you to apply for this exciting opportunity. Join our client's team in Edinburgh and embark on a journey to help customers achieve their travel dreams. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. You will also build relationships with top venture capital funds and investors in Europe, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team's mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI's APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You'll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You will also serve as the primary representative from our Startups team in building out our presence across the European startup ecosystem. You'll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models. This role is based in London, United Kingdom. We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan Partner with solutions, research, and engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem Develop strategies to drive adoption of OpenAI's models among top venture-backed startups and ensure companies have the resources they need to build quickly and effectively using OpenAI's models Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firms and internal teams Represent OpenAI at startup ecosystem events and speaking engagements Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups Contribute to the development of programs and strategic initiatives focused on startup customers Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies Support the recruitment and onboarding of other teammates Support the development of company culture We're seeking someone with experience including: Passion for the startup ecosystem and supporting the growth of fast-growing companies Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup Technical understanding of AI technologies and AI product landscape 10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives Communicating technical concepts to customers and internal stakeholders Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.) Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence Public speaking ability You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future. Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions. Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Compensation, Benefits and Perks This is a position with OpenAI UK Ltd., which controls the hiring and management of this position. Total compensation includes competitive salary, generous equity and benefits. Private medical insurance covering 100% of premiums for employees and their dependents Pension plan with 4% employer contribution 52 weeks maternity leave and 20 weeks parental leave Unlimited time off Annual learning & development stipend (£1,200 per year) About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Apr 30, 2024
Full time
OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. You will also build relationships with top venture capital funds and investors in Europe, with the goal of providing exceptional support to the portfolio companies of these funds. We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team's mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI's APIs, and provide access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. You'll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You will also serve as the primary representative from our Startups team in building out our presence across the European startup ecosystem. You'll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models. This role is based in London, United Kingdom. We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan Partner with solutions, research, and engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem Develop strategies to drive adoption of OpenAI's models among top venture-backed startups and ensure companies have the resources they need to build quickly and effectively using OpenAI's models Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firms and internal teams Represent OpenAI at startup ecosystem events and speaking engagements Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups Contribute to the development of programs and strategic initiatives focused on startup customers Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies Support the recruitment and onboarding of other teammates Support the development of company culture We're seeking someone with experience including: Passion for the startup ecosystem and supporting the growth of fast-growing companies Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup Technical understanding of AI technologies and AI product landscape 10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives Communicating technical concepts to customers and internal stakeholders Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.) Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence Public speaking ability You might thrive in this role if you: Are customer-centric. You are motivated to deeply understand your customer's priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You're excited to educate our customers on AI and how to plan for the future. Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. Are excited by new challenges. You don't have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You're willing to experiment with new solutions. Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. Compensation, Benefits and Perks This is a position with OpenAI UK Ltd., which controls the hiring and management of this position. Total compensation includes competitive salary, generous equity and benefits. Private medical insurance covering 100% of premiums for employees and their dependents Pension plan with 4% employer contribution 52 weeks maternity leave and 20 weeks parental leave Unlimited time off Annual learning & development stipend (£1,200 per year) About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Lead Business Analyst - Counter Terrorism Policing HQ The starting salary is £65,393, which includes allowances totalling £2,841. The salary is broken down as £62,552 basic salary, which will increase annually until you reach the top of the scale £66,997 Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Location: West Brompton Technology is playing a bigger role than ever in the fight against terrorism - which is why we need your help. As a Lead Business Analyst, you'll use your analytical abilities to support staff and officers and ensure they get the technology they need. In this vital role, you'll work to understand and overcome CT (Counter Terrorism) technological business problems so projects can progress. It means working on behalf of the CT Policing community, developing user requirements, scoping studies, business cases or user research, depending on your skillset. Whatever your background, you'll be a technology conduit, linking the customer and CTP HQ. A subject matter expert and key point of advice, you'll deal with escalations of technology projects, programmes, governance and issues. You'll also be our resident authority on new and emerging tech, flagging up anything that's potentially interesting to CTP. And, as this is a Lead role, you'll be a mentor for more junior Analysts and responsible for leading complex technical projects with your broad range of skills. In effect, you'll be the go-to specialist in your team of Technical Business Analysts, managing incoming technology demands so that Counter Terrorism Policing (CTP) business problems can be understood, developed and overcome. You will work closely with your team providing your expert advice and guidance to ensure artefacts are managed, implemented to a high quality and bring about the greatest value. To join us, you must be used to leading teams and getting the best out of people. You'll also need experience in a specific area - user research, business case production or delivery. Wherever your talents lie, you'll have the knowledge and written communication skills to create a range of documentation formats. And because you're tenacious and organised, you're never fazed by managing multiple projects. In return, you can expect a competitive salary and a Civil Service pension, plus excellent career and professional development. All this, and a highly rewarding role, supporting national security. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post. Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post. Confidentiality Agreement Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post. Our Employee Commitments Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of "Working to keep people safe from Terrorism". Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today's complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations'. Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable). How to apply Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 23:55 on 24 May 2024. The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females. As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions. Read our full disability confidence statement. Job Type: Full-time Pay: From £65,393.00 per year Schedule: Monday to Friday Work Location: In person
Apr 30, 2024
Full time
Lead Business Analyst - Counter Terrorism Policing HQ The starting salary is £65,393, which includes allowances totalling £2,841. The salary is broken down as £62,552 basic salary, which will increase annually until you reach the top of the scale £66,997 Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Location: West Brompton Technology is playing a bigger role than ever in the fight against terrorism - which is why we need your help. As a Lead Business Analyst, you'll use your analytical abilities to support staff and officers and ensure they get the technology they need. In this vital role, you'll work to understand and overcome CT (Counter Terrorism) technological business problems so projects can progress. It means working on behalf of the CT Policing community, developing user requirements, scoping studies, business cases or user research, depending on your skillset. Whatever your background, you'll be a technology conduit, linking the customer and CTP HQ. A subject matter expert and key point of advice, you'll deal with escalations of technology projects, programmes, governance and issues. You'll also be our resident authority on new and emerging tech, flagging up anything that's potentially interesting to CTP. And, as this is a Lead role, you'll be a mentor for more junior Analysts and responsible for leading complex technical projects with your broad range of skills. In effect, you'll be the go-to specialist in your team of Technical Business Analysts, managing incoming technology demands so that Counter Terrorism Policing (CTP) business problems can be understood, developed and overcome. You will work closely with your team providing your expert advice and guidance to ensure artefacts are managed, implemented to a high quality and bring about the greatest value. To join us, you must be used to leading teams and getting the best out of people. You'll also need experience in a specific area - user research, business case production or delivery. Wherever your talents lie, you'll have the knowledge and written communication skills to create a range of documentation formats. And because you're tenacious and organised, you're never fazed by managing multiple projects. In return, you can expect a competitive salary and a Civil Service pension, plus excellent career and professional development. All this, and a highly rewarding role, supporting national security. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post. Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post. Confidentiality Agreement Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post. Our Employee Commitments Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of "Working to keep people safe from Terrorism". Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today's complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations'. Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable). How to apply Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 23:55 on 24 May 2024. The Met is committed to being an inclusive employer with a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from ethnic minority groups and females. As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations. If you consider yourself to have access, workplace or reasonable adjustment requirements that need to be accommodated, we ask that you include this information within your application form. All matters will be treated in strict confidence and will not affect any recruitment decisions. Read our full disability confidence statement. Job Type: Full-time Pay: From £65,393.00 per year Schedule: Monday to Friday Work Location: In person
About The Role Mobile Vehicle Technician (Known internally as Service, Maintenance and Repair Technician) At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer a competitive base salary of £29,700, complimented by an average OTE ranging from £38,500 to £42,500. In addition to this, you'll also enjoy all of these extra benefits: A competitive base salary of £29,700 rising to £31,860 after successful passing of probation with an exceptional career progression plan to increase your base salary up to £34,560 Colleague Share Scheme - a unique opportunity to become a co-owner of our business and share in the future success of RAC Holiday allowance of 23 days & bank holidays rising to 25 with service Company Van provided Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering Family leave support including paid time off, flexibility and resources to help balance work and family commitments Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme - after 12 months of employment, where you'll enjoy significant tax savings, including electric vehicle options FREE RAC Ultimate Complete Breakdown Service from Day One Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and much, much more As an RAC Mobile Mechanic, you will cover a defined geographical location, primarily working as a mobile mechanic along with supporting with safety recall campaigns with a clear progression route in place to work across all 3 core areas of our SMR division including our Vehicle Inspection Service. As a Mobile Mechanic you will need: A level 2 light vehicle maintenance qualification (or equivalent) Demonstrative technical, electrical, and diagnostic experience Practical working experience within the motor trade working with different types of light vehicles A customer focused approach A full UK driving licence You will benefit from a comprehensive induction , and you'll also have access to the latest vehicle technology, along with ongoing support from our team to further develop your career as an RAC Mobile Mechanic . RAC is the UK's leading breakdown service provider - a people-powered business of 4,000 'orange heroes' delivering best in class motoring services for both private and business drivers. Our unprecedented growth means we now have a fantastic opportunity for skilled, field -based vehicle technicians to join our rapidly expanding service, maintenance and repair (SMR) team. We're committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences. Terms and Conditions Apply JBRP1_UKTJ
Apr 30, 2024
Full time
About The Role Mobile Vehicle Technician (Known internally as Service, Maintenance and Repair Technician) At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer a competitive base salary of £29,700, complimented by an average OTE ranging from £38,500 to £42,500. In addition to this, you'll also enjoy all of these extra benefits: A competitive base salary of £29,700 rising to £31,860 after successful passing of probation with an exceptional career progression plan to increase your base salary up to £34,560 Colleague Share Scheme - a unique opportunity to become a co-owner of our business and share in the future success of RAC Holiday allowance of 23 days & bank holidays rising to 25 with service Company Van provided Option to join RAC's Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering Family leave support including paid time off, flexibility and resources to help balance work and family commitments Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household Car salary sacrifice scheme - after 12 months of employment, where you'll enjoy significant tax savings, including electric vehicle options FREE RAC Ultimate Complete Breakdown Service from Day One Access to Orange Savings, our online discounts portal offering 1000's of savings on high street retailers, supermarkets, holidays, tech and much, much more As an RAC Mobile Mechanic, you will cover a defined geographical location, primarily working as a mobile mechanic along with supporting with safety recall campaigns with a clear progression route in place to work across all 3 core areas of our SMR division including our Vehicle Inspection Service. As a Mobile Mechanic you will need: A level 2 light vehicle maintenance qualification (or equivalent) Demonstrative technical, electrical, and diagnostic experience Practical working experience within the motor trade working with different types of light vehicles A customer focused approach A full UK driving licence You will benefit from a comprehensive induction , and you'll also have access to the latest vehicle technology, along with ongoing support from our team to further develop your career as an RAC Mobile Mechanic . RAC is the UK's leading breakdown service provider - a people-powered business of 4,000 'orange heroes' delivering best in class motoring services for both private and business drivers. Our unprecedented growth means we now have a fantastic opportunity for skilled, field -based vehicle technicians to join our rapidly expanding service, maintenance and repair (SMR) team. We're committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences. Terms and Conditions Apply JBRP1_UKTJ
We are looking for people who want to further their career by joining our industry leading and award winning Bestway field sales team! About our Benefits: 3-week in depth and professional training programme £22,700 per annum basic salary with the average employee on £33,000+ OTE Earn from 1st £ with an uncapped sell more earn more commission structure 30 days holiday including bank holidays with an option to purchase up to 5 more days Company pension Life Assurance Company uniform Depot membership card that can be used across all sites for wholesale priced goods Employee discount scheme instant reloadable vouchers, reloadable cards, and cashback at 100 s of retailers About the Role: Our 3-week in depth and professional training programme will give you all the skills, knowledge, and confidence you will need to succeed. You could soon find yourself following set journey schedules and making planned and unscheduled sales visits to retailers, delivering unrivalled service to your customers. You will be allocated your own local territory and a van, tablet, and phone, enjoying the freedom to drive your own success, you ll take your career in sales to the next level with the UK s largest independent food and drinks wholesale group. Letting your customer service skills shine, you ll build strong relationships to understand and meet your customer s individual needs. About You: Full manual UK driving licence Excellent communication skills Self-Motivated team player Have a can do attitude Passionate about building customer relationships About Us: Bestway Vans Direct is part of Bestway Wholesale, established in 1976, Bestway Wholesale has grown to become the UK s largest independent food and drink wholesaler, we also operate in Banking, Cement and Health Care Sectors with UBL Bank, Bestway Cement and Well Pharmacy. What next? If you are looking to launch, or grow, an exciting career in sales, join the Bestway family and take our great proposition to retailers in your community, please apply now!
Apr 30, 2024
Full time
We are looking for people who want to further their career by joining our industry leading and award winning Bestway field sales team! About our Benefits: 3-week in depth and professional training programme £22,700 per annum basic salary with the average employee on £33,000+ OTE Earn from 1st £ with an uncapped sell more earn more commission structure 30 days holiday including bank holidays with an option to purchase up to 5 more days Company pension Life Assurance Company uniform Depot membership card that can be used across all sites for wholesale priced goods Employee discount scheme instant reloadable vouchers, reloadable cards, and cashback at 100 s of retailers About the Role: Our 3-week in depth and professional training programme will give you all the skills, knowledge, and confidence you will need to succeed. You could soon find yourself following set journey schedules and making planned and unscheduled sales visits to retailers, delivering unrivalled service to your customers. You will be allocated your own local territory and a van, tablet, and phone, enjoying the freedom to drive your own success, you ll take your career in sales to the next level with the UK s largest independent food and drinks wholesale group. Letting your customer service skills shine, you ll build strong relationships to understand and meet your customer s individual needs. About You: Full manual UK driving licence Excellent communication skills Self-Motivated team player Have a can do attitude Passionate about building customer relationships About Us: Bestway Vans Direct is part of Bestway Wholesale, established in 1976, Bestway Wholesale has grown to become the UK s largest independent food and drink wholesaler, we also operate in Banking, Cement and Health Care Sectors with UBL Bank, Bestway Cement and Well Pharmacy. What next? If you are looking to launch, or grow, an exciting career in sales, join the Bestway family and take our great proposition to retailers in your community, please apply now!
Join our dynamic team in Bentley, Alton, as the frontline representative for our esteemed client. We're currently seeking Call Centre Customer Service Agents to provide top-notch assistance to our clients' customers. This temporary opportunity, offering £12.50 per hour, provides you with the chance to showcase your skills and potentially secure a permanent role. Due to the location you must have access to your own transport. As a Call Centre Customer Service Agent, you'll be responsible for delivering unparalleled service to customers. This includes handling inquiries, resolving issues, and ensuring customer satisfaction. This role demands professionalism, excellent communication skills, and a customer-centric approach. Key Responsibilities: Handle incoming calls promptly and courteously. Address customer inquiries, complaints, and requests effectively. Utilise CRM systems to accurately document customer interactions. Collaborate with team members and departments to resolve complex issues. Meet or exceed performance targets for customer satisfaction and call resolution. Requirements: Previous customer service or call center experience is required. Strong communication skills (verbal and written). Ability to multitask and navigate computer systems efficiently. Flexibility. Due to location must have access to own transport. Positive attitude and adaptability in a fast-paced environment. Benefits: Competitive hourly rate of £12.50 Monday to Friday. Temporary role with potential for permanent placement. Comprehensive training and ongoing support provided. Opportunity for career growth within the company. If you're passionate about customer service and eager to make a difference, apply now to become a Call Centre Customer Service Agent in Bentley, Alton. Don't miss this chance to join a reputable company and kick-start your career. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website (url removed) for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
Apr 30, 2024
Seasonal
Join our dynamic team in Bentley, Alton, as the frontline representative for our esteemed client. We're currently seeking Call Centre Customer Service Agents to provide top-notch assistance to our clients' customers. This temporary opportunity, offering £12.50 per hour, provides you with the chance to showcase your skills and potentially secure a permanent role. Due to the location you must have access to your own transport. As a Call Centre Customer Service Agent, you'll be responsible for delivering unparalleled service to customers. This includes handling inquiries, resolving issues, and ensuring customer satisfaction. This role demands professionalism, excellent communication skills, and a customer-centric approach. Key Responsibilities: Handle incoming calls promptly and courteously. Address customer inquiries, complaints, and requests effectively. Utilise CRM systems to accurately document customer interactions. Collaborate with team members and departments to resolve complex issues. Meet or exceed performance targets for customer satisfaction and call resolution. Requirements: Previous customer service or call center experience is required. Strong communication skills (verbal and written). Ability to multitask and navigate computer systems efficiently. Flexibility. Due to location must have access to own transport. Positive attitude and adaptability in a fast-paced environment. Benefits: Competitive hourly rate of £12.50 Monday to Friday. Temporary role with potential for permanent placement. Comprehensive training and ongoing support provided. Opportunity for career growth within the company. If you're passionate about customer service and eager to make a difference, apply now to become a Call Centre Customer Service Agent in Bentley, Alton. Don't miss this chance to join a reputable company and kick-start your career. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website (url removed) for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.