Temporary Accommodation Procurement Manager Salary: £28.29 Per Hour. Full Time (36 hours per week) Role Purpose To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner. To have overall responsibility for the management of all forms of temporary accommodation including repairs, voids, landlord liaison, lettings, tenancy management and related areas; ensuring health and safety standards are met in all properties and that officers are trained in all aspects of health and safety, in line with all current legislation and health and safety laws and regulations. To develop and sustain effective relationships with stakeholders and property providers to ensure demand facilitates supply, by taking responsibility for budgets and related accounts, by being ruthlessly financially efficient in assisting to lead a property procurement and temporary accommodation service, by addressing the demand for accommodation, providing managerial reports, statistical data and updates as required. To deputise for the Property & Place Manager & other Managers in Housing Solutions service area. Role Duties: To be responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council s grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required. To oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively. Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council s vision and always engaging with integrity; working collaboratively with partners to deliver business objectives. To deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT s, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc. To be responsible for managing and responding to Members enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies. To maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences. Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance. We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed) To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed)
May 03, 2024
Contractor
Temporary Accommodation Procurement Manager Salary: £28.29 Per Hour. Full Time (36 hours per week) Role Purpose To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement and renewal of accommodation to fulfil this, and managing contracts with suppliers across all accommodation types rigorously, effectively and a legal, ethical and accountable manner. To have overall responsibility for the management of all forms of temporary accommodation including repairs, voids, landlord liaison, lettings, tenancy management and related areas; ensuring health and safety standards are met in all properties and that officers are trained in all aspects of health and safety, in line with all current legislation and health and safety laws and regulations. To develop and sustain effective relationships with stakeholders and property providers to ensure demand facilitates supply, by taking responsibility for budgets and related accounts, by being ruthlessly financially efficient in assisting to lead a property procurement and temporary accommodation service, by addressing the demand for accommodation, providing managerial reports, statistical data and updates as required. To deputise for the Property & Place Manager & other Managers in Housing Solutions service area. Role Duties: To be responsible for the direct line management of staff including; the recruitment, induction, and work allocation so as to ensure adequate levels of service and support are maintained at all times and facilitating and evaluation of training and development needs, operating the Council s grievance, disciplinary, appraisal, performance and sickness absence and other Corporate and Departmental procedures when required. To oversee customer focus and the highest standards of professional practice in delivering and maintaining an understanding of the customer base and its requirements to help develop and improve services, integrating good practice with the service delivery model, managing customer expectations of the service always seeking to meet or exceed those expectations and resolving customer complaints effectively. Promote a culture where diversity and inclusion are valued and harnessed to the benefit of customers and employees, by communicating effectively internally and externally with stakeholders and customers; setting out the Council s vision and always engaging with integrity; working collaboratively with partners to deliver business objectives. To deliver on all key performance and service standard indicators set for the Temporary Accommodation and Procurement service, ensuring all functions in relation to procurement and management are carried out; agreeing HoT s, service level agreements and ensuring legal processes are followed in procuring stock, lease renewals, handbacks, pay outs against the bond guarantee scheme, etc. To be responsible for managing and responding to Members enquiries and customer complaints within departmental, corporate, and legislative timescales and procedures, including written and verbal briefings and reports for senior management, Councillors, Members of Parliament, solicitors, and other statutory and non-statutory agencies. To maintain a detailed knowledge of relevant housing legislation, landlord and tenant legislation and the Housing Acts 1985, 1988, 1996 and subsequent or relevant statutes, case law and Council policy relating to the management and provision of temporary accommodation; including advising the Property & Place Manager on legislative changes impacting on the service, including property prices and economic influences. Ensure value for money and a commercial approach to service delivery, managing risk effectively whilst empowering staff to take decisions, innovate and resolve issues; supporting innovation and ideas aimed at improving performance. We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed) To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed) or via email (url removed)
Are you interested in deploying and embedding an aspiring Contract Management Framework? The team/department The role sits within the Supplier Management team which is responsible for the ongoing management and continuous improvement of both the Supplier Management and Contract Management Strategies, Frameworks and working practices across the organisation. The team is part of the Procurement Department which is accountable for the selection and management of third-party suppliers to enable the delivery of Value for Money for the FCA, whilst ensuring compliance with procurement legislation. Procurement sits within the Finance Directorate. What you will be doing (the role) * Manage the design of the Contract Management Strategy and subsequent development (including external monitoring of contract management best practice), implementation, and ongoing oversight of the Contract Management Policy, operating model, framework and appropriate governance, ensuring ongoing organisational compliance * Oversee the development and implementation of the contract management processes, procedures, and associated roles & responsibilities and coach, mentor and provide guidance for all Contract Managers across the organisation * Undertake regular assurance reviews of compliance with the Contract Management Framework * Manage the integration of the emerging Third Party Risk Management (TPRM) Framework into the Contract Management Framework, ensuring risk management practices complement and enhance contract management processes without creating conflicts * Maintain relationships with key senior stakeholders (eg Directors, Head of Departments, Managers) across all business areas, and where necessary with suppliers, ensuring adherence to the Contract Management Framework, whilst acting as the escalation for standard and complex queries * Extract and analyse information for reporting purposes (eg framework compliance MI, monitoring the financial health of key suppliers) What you will get from the role * Work for an organisation that serves the public and whose decisions directly affect the wellbeing of people, businesses and the UK economy - our strategic aim is to ensure that regulated markets function well and our operational goals are to protect consumers, protect financial markets and promote competition * Oversee the deployment and embedding of an aspiring Contract Management Programme in an organisation where senior stakeholders recognise the value such a programme can deliver * Be part of a team that is contributing to working to support the maturity and growth of the organisation by establishing robust contract management practices across the organisation * Work with and influence senior stakeholders across the FCA, with a mandate to play an increasing role in ensuring the FCA can deliver and demonstrate Value for Money from its supplier engagements Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: * 25 days holiday per year plus bank holidays * Private healthcare with Bupa * A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) * Life assurance of eight times your basic salary * Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you will have Minimum * Proven experience of Contract Management, with experience and track record of designing, developing and improving Contract Management Frameworks * Demonstrable evidence of building constructive relationships with key internal business stakeholders and suppliers at all levels, with the ability to influence Essential * Experience of working with contract management processes and systems, and associated governance requirements * Design, delivery and ongoing improvement of Contract Management Frameworks, roles, and procedures, ensuring engagement across all key stakeholders in the process * Commercial awareness and experience of working within the Public Contracts Regulations * Knowledge and experience of using procurement/purchasing systems * Make a strong personal impact, persuading with well-reasoned arguments and questioning where appropriate * Excellent consulting and relationship management skills. An ability to work comfortably at all levels of the organisation, identifying and managing key stakeholders across all business areas, building rapport and constructive relationships, and managing escalations. * Role model appropriate manager behaviours, values, and technical best practice across contract management * Ability to guide, support and mentor contract managers in line with the FCA's Contract Management Framework Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
May 03, 2024
Full time
Are you interested in deploying and embedding an aspiring Contract Management Framework? The team/department The role sits within the Supplier Management team which is responsible for the ongoing management and continuous improvement of both the Supplier Management and Contract Management Strategies, Frameworks and working practices across the organisation. The team is part of the Procurement Department which is accountable for the selection and management of third-party suppliers to enable the delivery of Value for Money for the FCA, whilst ensuring compliance with procurement legislation. Procurement sits within the Finance Directorate. What you will be doing (the role) * Manage the design of the Contract Management Strategy and subsequent development (including external monitoring of contract management best practice), implementation, and ongoing oversight of the Contract Management Policy, operating model, framework and appropriate governance, ensuring ongoing organisational compliance * Oversee the development and implementation of the contract management processes, procedures, and associated roles & responsibilities and coach, mentor and provide guidance for all Contract Managers across the organisation * Undertake regular assurance reviews of compliance with the Contract Management Framework * Manage the integration of the emerging Third Party Risk Management (TPRM) Framework into the Contract Management Framework, ensuring risk management practices complement and enhance contract management processes without creating conflicts * Maintain relationships with key senior stakeholders (eg Directors, Head of Departments, Managers) across all business areas, and where necessary with suppliers, ensuring adherence to the Contract Management Framework, whilst acting as the escalation for standard and complex queries * Extract and analyse information for reporting purposes (eg framework compliance MI, monitoring the financial health of key suppliers) What you will get from the role * Work for an organisation that serves the public and whose decisions directly affect the wellbeing of people, businesses and the UK economy - our strategic aim is to ensure that regulated markets function well and our operational goals are to protect consumers, protect financial markets and promote competition * Oversee the deployment and embedding of an aspiring Contract Management Programme in an organisation where senior stakeholders recognise the value such a programme can deliver * Be part of a team that is contributing to working to support the maturity and growth of the organisation by establishing robust contract management practices across the organisation * Work with and influence senior stakeholders across the FCA, with a mandate to play an increasing role in ensuring the FCA can deliver and demonstrate Value for Money from its supplier engagements Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: * 25 days holiday per year plus bank holidays * Private healthcare with Bupa * A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) * Life assurance of eight times your basic salary * Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you will have Minimum * Proven experience of Contract Management, with experience and track record of designing, developing and improving Contract Management Frameworks * Demonstrable evidence of building constructive relationships with key internal business stakeholders and suppliers at all levels, with the ability to influence Essential * Experience of working with contract management processes and systems, and associated governance requirements * Design, delivery and ongoing improvement of Contract Management Frameworks, roles, and procedures, ensuring engagement across all key stakeholders in the process * Commercial awareness and experience of working within the Public Contracts Regulations * Knowledge and experience of using procurement/purchasing systems * Make a strong personal impact, persuading with well-reasoned arguments and questioning where appropriate * Excellent consulting and relationship management skills. An ability to work comfortably at all levels of the organisation, identifying and managing key stakeholders across all business areas, building rapport and constructive relationships, and managing escalations. * Role model appropriate manager behaviours, values, and technical best practice across contract management * Ability to guide, support and mentor contract managers in line with the FCA's Contract Management Framework Multi-location As part of the FCA's on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
We are looking for a hands on Financial Planning & Analysis Manager , you'll own commercial reporting and business insight for the business and potentially its multiple other sites. You will be involved in revenue reporting and prepare, develop, and analyse financial and commercial information for the senior leadership team to use when making well-informed decisions. You'll be involved in month-end close, variance analysis and take lead in the creation and presentation of weekly intra-month forecasts. The Business do operate a mix of fully on-site & Hybrid working BUT They are firm believers in; If you want something done Ask for it Face-to-Face. Responsibilities include: Managing best-in-class commercial finance function, supporting ambitious company growth plans Partnering the Head of Finance to support business & client specific performance reviews, driving informed commercial decision making and improving financial performance through (but not limited to): Finance & Forecasting Analysis of the key drivers of volume, revenue, and margin performance for the Business. Translating strategy into short and mid-term financial and non-financial targets Ensuring spend and spans of control is kept in line with the budget and revenue is maximised Using analytics and trends to identify operational drivers for financial variances and being able to use this information to influence Operations in generating eficiencies to create an optimal cost base Interpreting and communicating financial data to non-financial managers (When required) Liaising with other function managers to put finances and accounts in context Consolidating other business entities where & when required Managing a small Commercial Finance Business Partner Team to ensure accurate revenue recognition and reporting Analysing financial performance and contributing to medium and long-term business planning and forecasts Supporting Departmental Heads in preparing investment appraisals for business case proposals Implementing corporate governance procedures, risk management and internal controls. For further information please feel free to apply to the position with your CV and salary information and we will get back to you. (url removed)
May 03, 2024
Full time
We are looking for a hands on Financial Planning & Analysis Manager , you'll own commercial reporting and business insight for the business and potentially its multiple other sites. You will be involved in revenue reporting and prepare, develop, and analyse financial and commercial information for the senior leadership team to use when making well-informed decisions. You'll be involved in month-end close, variance analysis and take lead in the creation and presentation of weekly intra-month forecasts. The Business do operate a mix of fully on-site & Hybrid working BUT They are firm believers in; If you want something done Ask for it Face-to-Face. Responsibilities include: Managing best-in-class commercial finance function, supporting ambitious company growth plans Partnering the Head of Finance to support business & client specific performance reviews, driving informed commercial decision making and improving financial performance through (but not limited to): Finance & Forecasting Analysis of the key drivers of volume, revenue, and margin performance for the Business. Translating strategy into short and mid-term financial and non-financial targets Ensuring spend and spans of control is kept in line with the budget and revenue is maximised Using analytics and trends to identify operational drivers for financial variances and being able to use this information to influence Operations in generating eficiencies to create an optimal cost base Interpreting and communicating financial data to non-financial managers (When required) Liaising with other function managers to put finances and accounts in context Consolidating other business entities where & when required Managing a small Commercial Finance Business Partner Team to ensure accurate revenue recognition and reporting Analysing financial performance and contributing to medium and long-term business planning and forecasts Supporting Departmental Heads in preparing investment appraisals for business case proposals Implementing corporate governance procedures, risk management and internal controls. For further information please feel free to apply to the position with your CV and salary information and we will get back to you. (url removed)
Bennett and Game Recruitment LTD
Inverurie, Aberdeenshire
Our client, an established and growing Property Management Group, are currently seeking an Associate Director to join their team in either Aberdeen or Inverness. This position will include Reporting to the Head of Property Management, this position has responsibility for leading and motivating a team of property managers to deliver a best-in-class customer service delivery model. You will hold a very important position within the team and the package will reflect this. It is envisaged that the ideal candidate has a background in factoring and strong property knowledge. The successful candidate can be based from either Aberdeen or Inverness and this role does not involve managing a portfolio and is fully focused on driving customer experience in these offices, managing a team through coaching and development. Key Duties: Act in an advisory capacity with the Head of Property Management on the creation and Attending owners' meetings/AGMs with property managers Provide a team of property managers with direction, advice, coaching and feedback Recruitment support for functional team members Develop role profiles for each functional team member, in line with NPM HR policy Develop and implement training plans to maximise team performance Implement regular cross-departmental internal communications Deliver regular team meetings Associate Director Position Requirements Property factoring industry experience Must be based within commuting distance of Either Aberdeen or Inverness Ability to demonstrate leadership potential Ability to set and manage targets - both personally and for direct reports Ability to demonstrate an analytical and solution-focused approach to business challenges A comprehensive working understanding of property management legislative requirements A sound commercial outlook, with the ability to interpret data and make fact- based decisions/recommendations Full, clean UK driving license Salary and Benefits: Salary: 42,000 - 46,000 + 4,500 car allowance Holiday and Pension scheme Annual profit-sharing bonus Employee loan scheme Complimentary birthday off every year Additional complimentary festive leave 3 additional hour back leave vouchers per year All expenses paid annual Summer & Christmas nights out Early finish on a Friday Extra 15 minutes for lunch when it's warm & sunny Monthly fully paid staff pizza and pasta lunch Kitchen stocked with essentials to help yourself to Free sanitary products Group challenges with prizes up for grabs Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
May 03, 2024
Full time
Our client, an established and growing Property Management Group, are currently seeking an Associate Director to join their team in either Aberdeen or Inverness. This position will include Reporting to the Head of Property Management, this position has responsibility for leading and motivating a team of property managers to deliver a best-in-class customer service delivery model. You will hold a very important position within the team and the package will reflect this. It is envisaged that the ideal candidate has a background in factoring and strong property knowledge. The successful candidate can be based from either Aberdeen or Inverness and this role does not involve managing a portfolio and is fully focused on driving customer experience in these offices, managing a team through coaching and development. Key Duties: Act in an advisory capacity with the Head of Property Management on the creation and Attending owners' meetings/AGMs with property managers Provide a team of property managers with direction, advice, coaching and feedback Recruitment support for functional team members Develop role profiles for each functional team member, in line with NPM HR policy Develop and implement training plans to maximise team performance Implement regular cross-departmental internal communications Deliver regular team meetings Associate Director Position Requirements Property factoring industry experience Must be based within commuting distance of Either Aberdeen or Inverness Ability to demonstrate leadership potential Ability to set and manage targets - both personally and for direct reports Ability to demonstrate an analytical and solution-focused approach to business challenges A comprehensive working understanding of property management legislative requirements A sound commercial outlook, with the ability to interpret data and make fact- based decisions/recommendations Full, clean UK driving license Salary and Benefits: Salary: 42,000 - 46,000 + 4,500 car allowance Holiday and Pension scheme Annual profit-sharing bonus Employee loan scheme Complimentary birthday off every year Additional complimentary festive leave 3 additional hour back leave vouchers per year All expenses paid annual Summer & Christmas nights out Early finish on a Friday Extra 15 minutes for lunch when it's warm & sunny Monthly fully paid staff pizza and pasta lunch Kitchen stocked with essentials to help yourself to Free sanitary products Group challenges with prizes up for grabs Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Are you an accomplished Building Surveyor experienced in social housing, residing near to Reading, Slough, or Bracknell? Perhaps you possess a Building Surveying degree that remains underutilised, or you find yourself wanting recognition in your current position. If so, Moxie People invites you to connect. Salary and Benefits : Competitive Salary: 48,000K Generous 28 days holiday allowance (exclusive of Bank Holidays) Flexible agile working schedule Pension contributions above the norm - double digits Life Assurance coverage exceeding 4 times the annual salary plus loads more Key Responsibilities: Assess repair requests and defects for inclusion in the reactive maintenance program, providing expert technical advice and suggesting appropriate solutions. Investigate and evaluate technical defects and instances of disrepair through property inspections, crafting comprehensive Housing Conditions reports. Offer comprehensive technical support to the legal department for disrepair or legal claims. Collaborate effectively with operations managers, supervisors, contractors, and consultants, delivering valuable technical maintenance advice to inform business decisions. Secure quotations for repairs and specialised works, adhering to financial regulations and ensuring cost-effectiveness. Desired Skills and Qualifications: Interpersonal skills, fostering collaboration, negotiation, and cultivating strong relationships. Self-motivated and enthusiastic, capable of thriving under pressure and adept at managing competing priorities. Possess a keen commercial acumen, with a focus on achieving value for money outcomes. Prior experience in residential or social housing building surveying, supported by a relevant degree or equivalent construction-related qualification. Proficient in Microsoft Office software and familiar with maintenance management software. Possess a valid full driving license. If you are passionate about assisting people and delivering high-quality housing solutions with exceptional customer service, and if you aspire to feel valued within a dynamic Housing Association team offering remarkable benefits, we encourage you to reach out. Please submit your updated CV
May 03, 2024
Full time
Are you an accomplished Building Surveyor experienced in social housing, residing near to Reading, Slough, or Bracknell? Perhaps you possess a Building Surveying degree that remains underutilised, or you find yourself wanting recognition in your current position. If so, Moxie People invites you to connect. Salary and Benefits : Competitive Salary: 48,000K Generous 28 days holiday allowance (exclusive of Bank Holidays) Flexible agile working schedule Pension contributions above the norm - double digits Life Assurance coverage exceeding 4 times the annual salary plus loads more Key Responsibilities: Assess repair requests and defects for inclusion in the reactive maintenance program, providing expert technical advice and suggesting appropriate solutions. Investigate and evaluate technical defects and instances of disrepair through property inspections, crafting comprehensive Housing Conditions reports. Offer comprehensive technical support to the legal department for disrepair or legal claims. Collaborate effectively with operations managers, supervisors, contractors, and consultants, delivering valuable technical maintenance advice to inform business decisions. Secure quotations for repairs and specialised works, adhering to financial regulations and ensuring cost-effectiveness. Desired Skills and Qualifications: Interpersonal skills, fostering collaboration, negotiation, and cultivating strong relationships. Self-motivated and enthusiastic, capable of thriving under pressure and adept at managing competing priorities. Possess a keen commercial acumen, with a focus on achieving value for money outcomes. Prior experience in residential or social housing building surveying, supported by a relevant degree or equivalent construction-related qualification. Proficient in Microsoft Office software and familiar with maintenance management software. Possess a valid full driving license. If you are passionate about assisting people and delivering high-quality housing solutions with exceptional customer service, and if you aspire to feel valued within a dynamic Housing Association team offering remarkable benefits, we encourage you to reach out. Please submit your updated CV
Mobile Engineer - iOS, Swift, NodeJS - Payments - PAYE - Inside IR35 - Hybrid Global Banking organisation are seeking an iOS mobile engineer to work on a global product that's scalable, reliable and secure. You'll work in tribes alongside product managers, user researchers, designers, mobile engineers, web engineers, data analysts and business analysts to define features specifications to create high-quality and scalable mobile applications for iOS platforms. Proficiency in programming languages, frameworks and architecture including Swift, Node.JS and MVVM.Familiar with RESTful APIs concept and integration. Familiar with Cloud technologies. Familiar with DevOps, Security and automation tool stacks including Github, Jenkins, Ansible, Checkmarx, SonarQube, Postman, Appium, Selenium Experience in Waterfall/Agile development practices and working in a DevOps culture Exposure in applying Agile development methodology in project development life cycle and day-to-day work in a Scrum team. Fast learner in integrating third-party services to core platform including data warehousing services and other business fulfillment services. Technical design and problem solving skills, good communication, being able to take ownership and responsibility to work as an individual contributor. A product mindset: you care about customer outcomes and you want to make data-informed decisions Familiarity with automated testing frameworks for mobile applications Experience with hybrid mobile app development using frameworks like React Native
May 03, 2024
Contractor
Mobile Engineer - iOS, Swift, NodeJS - Payments - PAYE - Inside IR35 - Hybrid Global Banking organisation are seeking an iOS mobile engineer to work on a global product that's scalable, reliable and secure. You'll work in tribes alongside product managers, user researchers, designers, mobile engineers, web engineers, data analysts and business analysts to define features specifications to create high-quality and scalable mobile applications for iOS platforms. Proficiency in programming languages, frameworks and architecture including Swift, Node.JS and MVVM.Familiar with RESTful APIs concept and integration. Familiar with Cloud technologies. Familiar with DevOps, Security and automation tool stacks including Github, Jenkins, Ansible, Checkmarx, SonarQube, Postman, Appium, Selenium Experience in Waterfall/Agile development practices and working in a DevOps culture Exposure in applying Agile development methodology in project development life cycle and day-to-day work in a Scrum team. Fast learner in integrating third-party services to core platform including data warehousing services and other business fulfillment services. Technical design and problem solving skills, good communication, being able to take ownership and responsibility to work as an individual contributor. A product mindset: you care about customer outcomes and you want to make data-informed decisions Familiarity with automated testing frameworks for mobile applications Experience with hybrid mobile app development using frameworks like React Native
Our homes provide the right environment for our team to deliver the outstanding care our residents deserve. As a qualified Registered General Nurse, with a proven track record at a senior nursing grade, you'll use your clinical expertise to lead others and ensure the delivery of high quality, personalised care. Working closely with the Registered Manager and deputising in their absence, you'll manage resources and role model high standards of practice, ensuring clinical staff maintain up to date professional knowledge. This is an excellent progression opportunity for an experienced senior clinical professional with a successful track record of working in a residential nursing care setting. Take a look at our Candidate Pack for more information about the role, team and our values. The section 'About you' explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application. With strong clinical supervision skills and fantastic team building skills, you'll establish and maintain excellent professional relationships with colleagues. You'll enjoy working closely with a range of other professionals and liaising with friends and families to achieve the best outcomes for our residents. Excellent interpersonal skills are essential and you'll be comfortable using your strong influencing skills to provide advice and support to others, making key decisions based on your clinical knowledge and expertise. Choose a career with us and join our friendly, committed and supportive team, as part of the largest care provider in Hampshire. You'll have access to a wealth of rewarding career choices, plus our extensive Benefits package .
May 03, 2024
Full time
Our homes provide the right environment for our team to deliver the outstanding care our residents deserve. As a qualified Registered General Nurse, with a proven track record at a senior nursing grade, you'll use your clinical expertise to lead others and ensure the delivery of high quality, personalised care. Working closely with the Registered Manager and deputising in their absence, you'll manage resources and role model high standards of practice, ensuring clinical staff maintain up to date professional knowledge. This is an excellent progression opportunity for an experienced senior clinical professional with a successful track record of working in a residential nursing care setting. Take a look at our Candidate Pack for more information about the role, team and our values. The section 'About you' explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application. With strong clinical supervision skills and fantastic team building skills, you'll establish and maintain excellent professional relationships with colleagues. You'll enjoy working closely with a range of other professionals and liaising with friends and families to achieve the best outcomes for our residents. Excellent interpersonal skills are essential and you'll be comfortable using your strong influencing skills to provide advice and support to others, making key decisions based on your clinical knowledge and expertise. Choose a career with us and join our friendly, committed and supportive team, as part of the largest care provider in Hampshire. You'll have access to a wealth of rewarding career choices, plus our extensive Benefits package .
Auditor - Credit Risk (Midlands/North) Team Risk and Credit Location Home County Home Ref # 21486 Closing Date 06-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Visting our Invoice Finance customers and prospective customers to ensure they are suitable for Invoice Finance, and we understand our collateral and are managing it's risks well • Complete my monthly assigned audit reports on time to an appropriate degree of depth and detail • Complete assigned survey reports in good time to an appropriate degree of depth and detail • Liaise with Invoice Finance Relationship Managers and Business Development Directors to arrange and appropriately scope audit and survey assignments • Organise diary availability and ensure assigned work is completed on time and have survey capacity available • Communicate with Invoice Finance customers and prospects to ensure they are prepared and engaged for my audit or survey visit And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Experience of Audit works preferably within the invoice finance market • Sound understanding of credit control and reconciliation within invoice finance • Full UK Driving licence • Knowledge of accounting systems and platforms • Excellent stakeholder collaboration and management skills • Experience of communicating findings in report form concisely and the ability to communicate clearly to customers and prospective customers to help prepare them for audit or survey work • Professional judgement - the application of relevant knowledge, training, and experience in making informed decisions as to whether a customer, the collateral, and controls are an acceptable risk for the Invoice Finance business Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
May 03, 2024
Full time
Auditor - Credit Risk (Midlands/North) Team Risk and Credit Location Home County Home Ref # 21486 Closing Date 06-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Visting our Invoice Finance customers and prospective customers to ensure they are suitable for Invoice Finance, and we understand our collateral and are managing it's risks well • Complete my monthly assigned audit reports on time to an appropriate degree of depth and detail • Complete assigned survey reports in good time to an appropriate degree of depth and detail • Liaise with Invoice Finance Relationship Managers and Business Development Directors to arrange and appropriately scope audit and survey assignments • Organise diary availability and ensure assigned work is completed on time and have survey capacity available • Communicate with Invoice Finance customers and prospects to ensure they are prepared and engaged for my audit or survey visit And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Experience of Audit works preferably within the invoice finance market • Sound understanding of credit control and reconciliation within invoice finance • Full UK Driving licence • Knowledge of accounting systems and platforms • Excellent stakeholder collaboration and management skills • Experience of communicating findings in report form concisely and the ability to communicate clearly to customers and prospective customers to help prepare them for audit or survey work • Professional judgement - the application of relevant knowledge, training, and experience in making informed decisions as to whether a customer, the collateral, and controls are an acceptable risk for the Invoice Finance business Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. Seller Initiatives Manager (12 month FTC) . About the Team Seller Success team is a newly created team that manages eBay UK's consumer to consumer (C2C) and small business (SMB) Sellers. This newly created role will be key in supporting and driving global and local business initiatives to drive forward improvements for all our seller segments that enable them to grow their businesses on eBay. In this critical cross functional, analytical role you will be targeted with growing organic sellers GMV, sales growth and survival rates plus driving our onboarding to first sale figures and organic seller number and onboarding funnel metrics. Responsibilities Champion the sellers across the organisation always thinking of the bigger picture. Support and E2E project manage the development and delivery of work streams that support onboarding and scaling of sellers on eBay, from concept and initiation to release and go to market. This role will focus in particular, leading on specific projects and being the UK point of contact for projects on Risk & Trust areas and ensuring we deliver improvements in the Seller experience to drive growth. In 2024, in particular this role will predominantly be focussed on delivering against the fix the fundamental aspect of UK Win back plan, working with risk & trust partners on improving holds, suspensions etc to improve seller on boarding experience & helping our SMB & C2C sellers scale & grow on the platform. This will invovle : Using data & insights to find opportunities to evolve the platform and offer for sellers and navigate change Working with cross functional teams & partners and driving processes, tools & product enhancements to activate and/or optimise propositions & policy levers for small businesses Ensuring clear status reporting is happening at all levels, whether at the sponsor level or day to day team members Passionately understanding the eBay customer, and drive a customer-first attitude across the business Presenting formally and informally with impact to senior audiences to drive understanding and agreement About you : Commercial strategy : experience in developing & delivering strategic plans to drive commercial objectives that ladder up towards the achievement of overall company-wide business goals. Project management : ability to create & implement operational plans. Required to co-ordinate & deliver complex initiatives across different business functions & departments. Partner engagement : Able to build and sustain relationships across all functions and levels in an organization, to ensure seamless integration and flawless execution of plans. Analytical orientation: A self-sufficient analytical problem solver with the knack of sifting through detail and putting complex ideas into clear frameworks. Makes data driven decisions and is action and results orientated. Proficient in SQL and Excel. Customer focus & advocacy: A real passion for customers & ability to link to day-to-day role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
May 03, 2024
Full time
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. Seller Initiatives Manager (12 month FTC) . About the Team Seller Success team is a newly created team that manages eBay UK's consumer to consumer (C2C) and small business (SMB) Sellers. This newly created role will be key in supporting and driving global and local business initiatives to drive forward improvements for all our seller segments that enable them to grow their businesses on eBay. In this critical cross functional, analytical role you will be targeted with growing organic sellers GMV, sales growth and survival rates plus driving our onboarding to first sale figures and organic seller number and onboarding funnel metrics. Responsibilities Champion the sellers across the organisation always thinking of the bigger picture. Support and E2E project manage the development and delivery of work streams that support onboarding and scaling of sellers on eBay, from concept and initiation to release and go to market. This role will focus in particular, leading on specific projects and being the UK point of contact for projects on Risk & Trust areas and ensuring we deliver improvements in the Seller experience to drive growth. In 2024, in particular this role will predominantly be focussed on delivering against the fix the fundamental aspect of UK Win back plan, working with risk & trust partners on improving holds, suspensions etc to improve seller on boarding experience & helping our SMB & C2C sellers scale & grow on the platform. This will invovle : Using data & insights to find opportunities to evolve the platform and offer for sellers and navigate change Working with cross functional teams & partners and driving processes, tools & product enhancements to activate and/or optimise propositions & policy levers for small businesses Ensuring clear status reporting is happening at all levels, whether at the sponsor level or day to day team members Passionately understanding the eBay customer, and drive a customer-first attitude across the business Presenting formally and informally with impact to senior audiences to drive understanding and agreement About you : Commercial strategy : experience in developing & delivering strategic plans to drive commercial objectives that ladder up towards the achievement of overall company-wide business goals. Project management : ability to create & implement operational plans. Required to co-ordinate & deliver complex initiatives across different business functions & departments. Partner engagement : Able to build and sustain relationships across all functions and levels in an organization, to ensure seamless integration and flawless execution of plans. Analytical orientation: A self-sufficient analytical problem solver with the knack of sifting through detail and putting complex ideas into clear frameworks. Makes data driven decisions and is action and results orientated. Proficient in SQL and Excel. Customer focus & advocacy: A real passion for customers & ability to link to day-to-day role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Come and join the leading Westfalia Fruit is a leading multinational supplier of fresh fruit and related value added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce - 365 days a year & across the globe. With the largest avocado-growing footprint in the world, we are recognised as the leading , and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa. We're looking for a Talent Acquisition Specialist to join our Head Office in Kings Hill, Kent on a 6 month fixed-term contract, with the potential to extend. Due to an exciting internal project, our Talent Acquisition team is expanding. This is a fantastic opportunity to join a growing organisation and make a real impact by identifying and attracting top talent to build a strong and inclusive workforce. As a Talent Acquisition Specialist at Westfalia Fruit, you'll play a critical role in shaping our future by identifying and attracting top talent across Europe. You'll leverage your expertise in the entire recruitment lifecycle, from market mapping and candidate nurturing to utilising interview techniques and ensuring efficient hiring. Collaborating closely with hiring managers, you'll develop targeted strategies that attract a diverse pool of qualified candidates, fostering an inclusive and vibrant workplace culture that reflects our values. Responsibilities include: Spearhead the entire recruitment process, from start to finish. Build a thriving talent pool through targeted sourcing and nurturing. Attract & engage diverse, qualified candidates with innovative strategies. Engage passive candidates with captivating introductions and nurture campaigns. Equip hiring teams with market insights for data-driven hiring decisions. Partner with hiring managers to ensure informed hiring decisions. Champion diversity & inclusion in recruitment and company culture. Utilise data & analytics to optimize recruitment performance. Requirements Essential A strong background in full lifecycle recruitment across Europe. Experienced in market mapping, targeted sourcing campaigns and nurture techniques. Proficient in Applicant Tracking Systems (ATS) and Boolean searches. Experience in a range of interview techniques including competency and behavioural. Data driven with with experience extracting insights from recruitment data. Excellent communication and interpersonal skills, building rapport with candidates and stakeholders. Highly adaptable and thrives in a fast paced environment, meeting deadlines and managing multiple projects. A genuine curiosity for what hiring managers need and a passion for recruitment. Desirable Experience working within high volume and blue collar recruitment. Multilingual skills Benefits Hybrid working (3 days a weekin our Kings Hill office) 25 days holiday, plus bank holidays. Free on-site parking. Company pension scheme with life insurance cover. Employee Assistance Plan with Medicash. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
May 03, 2024
Full time
Come and join the leading Westfalia Fruit is a leading multinational supplier of fresh fruit and related value added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce - 365 days a year & across the globe. With the largest avocado-growing footprint in the world, we are recognised as the leading , and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa. We're looking for a Talent Acquisition Specialist to join our Head Office in Kings Hill, Kent on a 6 month fixed-term contract, with the potential to extend. Due to an exciting internal project, our Talent Acquisition team is expanding. This is a fantastic opportunity to join a growing organisation and make a real impact by identifying and attracting top talent to build a strong and inclusive workforce. As a Talent Acquisition Specialist at Westfalia Fruit, you'll play a critical role in shaping our future by identifying and attracting top talent across Europe. You'll leverage your expertise in the entire recruitment lifecycle, from market mapping and candidate nurturing to utilising interview techniques and ensuring efficient hiring. Collaborating closely with hiring managers, you'll develop targeted strategies that attract a diverse pool of qualified candidates, fostering an inclusive and vibrant workplace culture that reflects our values. Responsibilities include: Spearhead the entire recruitment process, from start to finish. Build a thriving talent pool through targeted sourcing and nurturing. Attract & engage diverse, qualified candidates with innovative strategies. Engage passive candidates with captivating introductions and nurture campaigns. Equip hiring teams with market insights for data-driven hiring decisions. Partner with hiring managers to ensure informed hiring decisions. Champion diversity & inclusion in recruitment and company culture. Utilise data & analytics to optimize recruitment performance. Requirements Essential A strong background in full lifecycle recruitment across Europe. Experienced in market mapping, targeted sourcing campaigns and nurture techniques. Proficient in Applicant Tracking Systems (ATS) and Boolean searches. Experience in a range of interview techniques including competency and behavioural. Data driven with with experience extracting insights from recruitment data. Excellent communication and interpersonal skills, building rapport with candidates and stakeholders. Highly adaptable and thrives in a fast paced environment, meeting deadlines and managing multiple projects. A genuine curiosity for what hiring managers need and a passion for recruitment. Desirable Experience working within high volume and blue collar recruitment. Multilingual skills Benefits Hybrid working (3 days a weekin our Kings Hill office) 25 days holiday, plus bank holidays. Free on-site parking. Company pension scheme with life insurance cover. Employee Assistance Plan with Medicash. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
️ The role We're on the hunt for an exceptional Senior Product Manager (Payments) to join our talented product team. You'll lead key initiatives in building our global payments stack, manage relationships with acquirers, issuers, PSP's & other Fintechs we work with in delivering a best-in-class payments experience for Ramp customers on both on-ramp (buy) and off-ramp (sell). You will drive the iterative development and delivery of innovative financial products that delight our customers. As a Senior Product Manager, you'll supercharge the growth of Ramp, overseeing product strategy, execution, and alignment with the company's vision. In practice, you'll be responsible for things like: Build and improve our payments stack by managing acquirer, PSP & Fintech integrations to deliver a delightful payment experience Drive user flow improvements that result in a frictionless payment experience Monitor payment acceptance rates across acquirers, discover & implement opportunities to improve payment acceptance through solutions like network tokens, AFTs, improving our front-end error handling etc. Manage card payment acceptance & relationship with acquirers, and card networks & and to optimize acceptance rates, reduce payment processing costs and fraud Define & monitor Key Performance Indicators to measure the impact of initiatives, and product success and make data-driven decisions to improve payments Engaging with key stakeholders executives, customers, and partners to gather feedback and build consensus on product direction and priorities You From a hard skills perspective, the ideal candidate would have all or most of: Payment Domain Expertise: Extensive experience managing relationships within the payments sector, especially in high-risk areas like crypto and igaming. Skilled in overseeing card and APM acceptance, multi-acquirer setups, cross-border payments, and SCA compliance. Product development cycle Expertise: Profound understanding of the entire product development lifecycle, from initial discovery through to delivery and continuous improvement. Problem-Solving: Exceptional at deconstructing complex problems into manageable parts and rapidly generating solutions. Execution: Excellent at organizing complex project deliverables, swiftly identifying and correcting off-track processes, and maintaining high-quality output. Data-driven: Strong analytical skills, capable of grounding decision-making in data, identifying key metrics, and assessing project outcomes. Outside of these hard skills, we'll look for the foundations of a brilliant leader at Ramp: Adapts quickly in a dynamic, fast-paced environment; Builds trust and psychological safety; Brings little ego; Has extraordinary stamina; Is dependable; Is pragmatic; and has incisive, plain English communication What's in it for you? Salary: £85k-£115k base, with meaningful equity Benefits: Private Healthcare, Pension, Laptop Location: 3 days per week, in office ️ Holiday: Unlimited paid holidays Location: Old Street, London ️ The interview process The interview process is as follows: Screening call: Initial call with our hiring partner for this role (Moises Garcia) Hiring manager call: successful at this stage, we will share with you two prompts/case study questions that will be the base of the onsite interview phase Onsite interviews: Two 1-hour interviews to discuss the prompts/case study questions Final interview with Ramp Network Chief Product Officer, covering product strategy, problem solving and open questions that Reference calls We're inviting applications until Monday 13th May (at midday). We aim to make an offer by mid-June. If you have any questions, please contact Moises ().
May 03, 2024
Full time
️ The role We're on the hunt for an exceptional Senior Product Manager (Payments) to join our talented product team. You'll lead key initiatives in building our global payments stack, manage relationships with acquirers, issuers, PSP's & other Fintechs we work with in delivering a best-in-class payments experience for Ramp customers on both on-ramp (buy) and off-ramp (sell). You will drive the iterative development and delivery of innovative financial products that delight our customers. As a Senior Product Manager, you'll supercharge the growth of Ramp, overseeing product strategy, execution, and alignment with the company's vision. In practice, you'll be responsible for things like: Build and improve our payments stack by managing acquirer, PSP & Fintech integrations to deliver a delightful payment experience Drive user flow improvements that result in a frictionless payment experience Monitor payment acceptance rates across acquirers, discover & implement opportunities to improve payment acceptance through solutions like network tokens, AFTs, improving our front-end error handling etc. Manage card payment acceptance & relationship with acquirers, and card networks & and to optimize acceptance rates, reduce payment processing costs and fraud Define & monitor Key Performance Indicators to measure the impact of initiatives, and product success and make data-driven decisions to improve payments Engaging with key stakeholders executives, customers, and partners to gather feedback and build consensus on product direction and priorities You From a hard skills perspective, the ideal candidate would have all or most of: Payment Domain Expertise: Extensive experience managing relationships within the payments sector, especially in high-risk areas like crypto and igaming. Skilled in overseeing card and APM acceptance, multi-acquirer setups, cross-border payments, and SCA compliance. Product development cycle Expertise: Profound understanding of the entire product development lifecycle, from initial discovery through to delivery and continuous improvement. Problem-Solving: Exceptional at deconstructing complex problems into manageable parts and rapidly generating solutions. Execution: Excellent at organizing complex project deliverables, swiftly identifying and correcting off-track processes, and maintaining high-quality output. Data-driven: Strong analytical skills, capable of grounding decision-making in data, identifying key metrics, and assessing project outcomes. Outside of these hard skills, we'll look for the foundations of a brilliant leader at Ramp: Adapts quickly in a dynamic, fast-paced environment; Builds trust and psychological safety; Brings little ego; Has extraordinary stamina; Is dependable; Is pragmatic; and has incisive, plain English communication What's in it for you? Salary: £85k-£115k base, with meaningful equity Benefits: Private Healthcare, Pension, Laptop Location: 3 days per week, in office ️ Holiday: Unlimited paid holidays Location: Old Street, London ️ The interview process The interview process is as follows: Screening call: Initial call with our hiring partner for this role (Moises Garcia) Hiring manager call: successful at this stage, we will share with you two prompts/case study questions that will be the base of the onsite interview phase Onsite interviews: Two 1-hour interviews to discuss the prompts/case study questions Final interview with Ramp Network Chief Product Officer, covering product strategy, problem solving and open questions that Reference calls We're inviting applications until Monday 13th May (at midday). We aim to make an offer by mid-June. If you have any questions, please contact Moises ().
twentyAI are a technology and data business who provide talent services. We are driven by data and powered through proprietary technology capability. This allows for AI enablement and an innovative and unique evolution of a total talent solution, to stand alone from traditional recruitment and consulting services. The role: An Account Manager is needed to join our Client Performance function. You will be responsible for supporting the growth and development of Client Performance function to provide a high-level of service and delivery as well as managing, nurturing and developing relationships with key clients across twentyAI's major accounts. This is a pivotal role working closely with the sales team to ultimately increase and maximize the commercial value of our major clients. Responsibilities: Maintaining and developing strong working relationships with key clients with frequent, high touch contact Organising regular catch ups/reviews/meetings to enhance client relationships Consolidating needs from the sales team and obtaining updates on all live processes Getting visibility of upcoming projects/requirements and distributing to relevant consultants Progression/expansion of relationships wherever possible into new areas Working with Director of Client Performance to establish method for tracking client feedback and identifying any potential service issues or escalations. Acting as administrative lead for any processes that are agreed Assuming control and becoming day to day contact for historic contractors. Ensuring our duty of care is upheld to see them through remainder of assignments and through any extension processes, defending / minimise the risk of lost revenue Experience required: Experience in a recruitment, account management or sales role Personable and enthusiastic about building and developing strong working relationships Awareness of the importance of the customer experience Conceptual awareness of end-to-end recruitment lifecycle Passionate about providing high level service and care about customer satisfaction Strong communication skills to feel comfortable working directly with internal teams and external clients An interest in using our proprietary data analytics tool to understand and explain the 'why' behind the numbers Ability to execute on assignments and the aptitude to make decisions independently with limited information
May 03, 2024
Full time
twentyAI are a technology and data business who provide talent services. We are driven by data and powered through proprietary technology capability. This allows for AI enablement and an innovative and unique evolution of a total talent solution, to stand alone from traditional recruitment and consulting services. The role: An Account Manager is needed to join our Client Performance function. You will be responsible for supporting the growth and development of Client Performance function to provide a high-level of service and delivery as well as managing, nurturing and developing relationships with key clients across twentyAI's major accounts. This is a pivotal role working closely with the sales team to ultimately increase and maximize the commercial value of our major clients. Responsibilities: Maintaining and developing strong working relationships with key clients with frequent, high touch contact Organising regular catch ups/reviews/meetings to enhance client relationships Consolidating needs from the sales team and obtaining updates on all live processes Getting visibility of upcoming projects/requirements and distributing to relevant consultants Progression/expansion of relationships wherever possible into new areas Working with Director of Client Performance to establish method for tracking client feedback and identifying any potential service issues or escalations. Acting as administrative lead for any processes that are agreed Assuming control and becoming day to day contact for historic contractors. Ensuring our duty of care is upheld to see them through remainder of assignments and through any extension processes, defending / minimise the risk of lost revenue Experience required: Experience in a recruitment, account management or sales role Personable and enthusiastic about building and developing strong working relationships Awareness of the importance of the customer experience Conceptual awareness of end-to-end recruitment lifecycle Passionate about providing high level service and care about customer satisfaction Strong communication skills to feel comfortable working directly with internal teams and external clients An interest in using our proprietary data analytics tool to understand and explain the 'why' behind the numbers Ability to execute on assignments and the aptitude to make decisions independently with limited information
Sustainability Lead Woking, Hybrid Up to 57,000 + Excellent Benefits We are pleased to have been engaged by a market leader in the food procurement industry, to recruit a Sustainability Lead to join their established team. Reporting into the Head of Sustainability, the role will be responsible for supply chain transitions and lead on their Regenerative agriculture and animal welfare strategy. This is an excellent opportunity to make your mark, making a genuine impact and influencing decisions across the business and wider food industry. Responsibilities of the Sustainability Lead will include: Developing and driving wider sustainability strategy, including for regenerative agriculture and animal welfare. Directing this forward across the supply chain, influencing decision making and best practice. Foster collaborative relationships with key internal and external stakeholders and act as main point of contact for the sustainability program Analyse and report on relevant sustainability data, and utilise this to inform decision making and track the impact of sustainability initiatives over time. Work closely with the Procurement team to provide guidance and support on the adoption of new practices The successful Sustainability Lead will have: Demonstrable sustainability experience ideally within FMCG, food, agriculture, logistics or related sectors A passion for animal welfare Ideally qualified to degree level, or equivalent, in an appropriate environmental discipline, and ideally hold a professional membership with a recognised environmental body (IEMA, CIEEM, CIWEM) Excellent communication skills, with proven experience working with a range of stakeholders For more information on this opportunity or to discuss your next career move, contact Katherine Say on (phone number removed) or Job Reference: KS2939. Irwin and Colton are a specialist Environment, Sustainability, Health and Safety recruitment company based in the South East of England, who recruit across the UK. We recruit a variety of roles within Environment and Sustainability, including Environment, Sustainability, and Energy professionals, from Advisors and Managers, through to Director positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed).
May 03, 2024
Full time
Sustainability Lead Woking, Hybrid Up to 57,000 + Excellent Benefits We are pleased to have been engaged by a market leader in the food procurement industry, to recruit a Sustainability Lead to join their established team. Reporting into the Head of Sustainability, the role will be responsible for supply chain transitions and lead on their Regenerative agriculture and animal welfare strategy. This is an excellent opportunity to make your mark, making a genuine impact and influencing decisions across the business and wider food industry. Responsibilities of the Sustainability Lead will include: Developing and driving wider sustainability strategy, including for regenerative agriculture and animal welfare. Directing this forward across the supply chain, influencing decision making and best practice. Foster collaborative relationships with key internal and external stakeholders and act as main point of contact for the sustainability program Analyse and report on relevant sustainability data, and utilise this to inform decision making and track the impact of sustainability initiatives over time. Work closely with the Procurement team to provide guidance and support on the adoption of new practices The successful Sustainability Lead will have: Demonstrable sustainability experience ideally within FMCG, food, agriculture, logistics or related sectors A passion for animal welfare Ideally qualified to degree level, or equivalent, in an appropriate environmental discipline, and ideally hold a professional membership with a recognised environmental body (IEMA, CIEEM, CIWEM) Excellent communication skills, with proven experience working with a range of stakeholders For more information on this opportunity or to discuss your next career move, contact Katherine Say on (phone number removed) or Job Reference: KS2939. Irwin and Colton are a specialist Environment, Sustainability, Health and Safety recruitment company based in the South East of England, who recruit across the UK. We recruit a variety of roles within Environment and Sustainability, including Environment, Sustainability, and Energy professionals, from Advisors and Managers, through to Director positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed).
Calling allShift Manager/Supervisors! If that is you then read on as we have vacancies in our Norris Green Store on Lorenzo Drive. Becoming aShift Manager/Supervisoris a fantastic route into Store Management for anyone interested in a career within the catering, retail or hospitality industries. Benefits of being a Shift Manager/Supervisor Competitive hourly rate dependent on age but always above National Minimum Wage and National Living Wage On-shift food & drink allowance An Employee Benefits Package which gives you access to thousands of discounts from high street shopping to cinema tickets and money off holidays! A passionate and fun team environment Fantastic training and development opportunities Join an established, successful franchise Job Description: As aShift Manager/Supervisoryou will be the face of the Subway brand, with a winning smile, warmth and friendly attitude you will ensure that your team show motivation and make fantastic sandwiches quickly, efficiently and just how the customer likes it! With a great attitude and a love of customer service you will delight in making fresh, quality sandwiches for your customers and motivating your team to do the same. Managing a shift in this busy team, you will be using your initiative to make decisions and enjoy this fast paced food environment. You will enjoy supervising a team and directing them on your shift, actively managing customer satisfaction, product quality and overall store performance. As aShift Manager/Supervisoryou will be a flexible, reliable, motivated individual ideally with previous shift management experience. Responsibilities of a Shift Manager/Supervisor Providing excellent customer service Food preparation Managing food safety Paperwork & Cash handling Cleaning to a high standard Carrying out tasks as assigned by Senior Management Assisting the Store Manager to maintain a high quality of store operations, ensure customer satisfaction and maintain sandwich quality You will drive the team to exceed all customer expectations through your sheer passion and desire for the product You will lead from the front, be a real hands-on leader and assist in the development of the team. We want to hear from you if you have hadanyShift Manager, Team Leader or Supervisory experience! JBRP1_UKTJ
May 03, 2024
Full time
Calling allShift Manager/Supervisors! If that is you then read on as we have vacancies in our Norris Green Store on Lorenzo Drive. Becoming aShift Manager/Supervisoris a fantastic route into Store Management for anyone interested in a career within the catering, retail or hospitality industries. Benefits of being a Shift Manager/Supervisor Competitive hourly rate dependent on age but always above National Minimum Wage and National Living Wage On-shift food & drink allowance An Employee Benefits Package which gives you access to thousands of discounts from high street shopping to cinema tickets and money off holidays! A passionate and fun team environment Fantastic training and development opportunities Join an established, successful franchise Job Description: As aShift Manager/Supervisoryou will be the face of the Subway brand, with a winning smile, warmth and friendly attitude you will ensure that your team show motivation and make fantastic sandwiches quickly, efficiently and just how the customer likes it! With a great attitude and a love of customer service you will delight in making fresh, quality sandwiches for your customers and motivating your team to do the same. Managing a shift in this busy team, you will be using your initiative to make decisions and enjoy this fast paced food environment. You will enjoy supervising a team and directing them on your shift, actively managing customer satisfaction, product quality and overall store performance. As aShift Manager/Supervisoryou will be a flexible, reliable, motivated individual ideally with previous shift management experience. Responsibilities of a Shift Manager/Supervisor Providing excellent customer service Food preparation Managing food safety Paperwork & Cash handling Cleaning to a high standard Carrying out tasks as assigned by Senior Management Assisting the Store Manager to maintain a high quality of store operations, ensure customer satisfaction and maintain sandwich quality You will drive the team to exceed all customer expectations through your sheer passion and desire for the product You will lead from the front, be a real hands-on leader and assist in the development of the team. We want to hear from you if you have hadanyShift Manager, Team Leader or Supervisory experience! JBRP1_UKTJ
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Investments is one of Monzo's most recent product launches , with a huge opportunity to get more people investing for the first time. Our mission is to help customers make their money work harder by finding investments that are right for them. We want to empower new and early investors to make smarter financial decisions and start investing confidently through transparency, simplicity, and easy access. We do this by providing a delightful product experience, with access to education, tools, and a range of investment options to suit individuals needs and goals. We are a small and nimble multi-disciplinary team, led by data and customer research, with a real sense of ownership. Your focus will be to: Scale our Investments product to millions of users Reduce barriers for first time investors and make investing more accessible Integrate Investments into other Monzo products and features You'll lead a multi-disciplinary team to set big, ambitious goals, and have the opportunity to shape how Monzo delivers its Investments product to millions of users from the ground up. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. What you'll be working on Leading a cross-functional team to develop and deliver a product strategy for the next phase of growth for our investment products, including building a deep understanding of customer needs and market opportunities, and defining how we'll differentiate ourselves Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, finance, marketing, compliance, legal, regulatory affairs Balance work to create long-term growth, and work to hit short-term growth targets Understanding key customer pain points and problems, ensuring the team has clear goals and objectives, and enabling the team to make decisions quickly. Helping define and construct a long term product strategy for our Investment products. Identifying and deeply understanding customers needs to build products that solve real problems. Instilling a test and learn mentality across your team and the broader product organisation and using data to prioritise and measure impact. Working closely with data, design, research, marketing and engineering to support and inspire your team. You should apply if: You have experience working on a consumer-facing financial technology product in a in a fast growing company You've got extensive experience of shipping successful, customer-centric digital products in a fast growing company You have the ability to communicate clearly and persuasively to a wide range of audiences, and in a structured way You have the urge and resilience to challenge the status quo and make things better You can systematically break down and then solve complex problems (for customers and the business) You're comfortable with numbers, can ground your thinking in analysis, can identify key metrics and their drivers and evaluate the success of your work You hone in on the highest leverage thing to work on, both for the product and your own time You make good decisions in complex situations where there's often no "right answer" You're full of novel ideas and creative solutions, and able to tease them out of others too You're able to motivate, energise and inspire people towards a common goal You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with You're able to quickly build trust and manage disagreement You're excited by the ambition of what we're doing at Monzo and personal finance in general You're a fast learner, humble and curious, and enjoy developing yourself and others The interview process: Our interview process involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with a senior leader at Monzo Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here The closing date for this job advert will be on the 17th May so please be sure to apply as soon as possible if you're interested Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
May 03, 2024
Full time
We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ Investments is one of Monzo's most recent product launches , with a huge opportunity to get more people investing for the first time. Our mission is to help customers make their money work harder by finding investments that are right for them. We want to empower new and early investors to make smarter financial decisions and start investing confidently through transparency, simplicity, and easy access. We do this by providing a delightful product experience, with access to education, tools, and a range of investment options to suit individuals needs and goals. We are a small and nimble multi-disciplinary team, led by data and customer research, with a real sense of ownership. Your focus will be to: Scale our Investments product to millions of users Reduce barriers for first time investors and make investing more accessible Integrate Investments into other Monzo products and features You'll lead a multi-disciplinary team to set big, ambitious goals, and have the opportunity to shape how Monzo delivers its Investments product to millions of users from the ground up. You'll operate with autonomy and have a massive impact on our customers' lives and Monzo's success. What you'll be working on Leading a cross-functional team to develop and deliver a product strategy for the next phase of growth for our investment products, including building a deep understanding of customer needs and market opportunities, and defining how we'll differentiate ourselves Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, finance, marketing, compliance, legal, regulatory affairs Balance work to create long-term growth, and work to hit short-term growth targets Understanding key customer pain points and problems, ensuring the team has clear goals and objectives, and enabling the team to make decisions quickly. Helping define and construct a long term product strategy for our Investment products. Identifying and deeply understanding customers needs to build products that solve real problems. Instilling a test and learn mentality across your team and the broader product organisation and using data to prioritise and measure impact. Working closely with data, design, research, marketing and engineering to support and inspire your team. You should apply if: You have experience working on a consumer-facing financial technology product in a in a fast growing company You've got extensive experience of shipping successful, customer-centric digital products in a fast growing company You have the ability to communicate clearly and persuasively to a wide range of audiences, and in a structured way You have the urge and resilience to challenge the status quo and make things better You can systematically break down and then solve complex problems (for customers and the business) You're comfortable with numbers, can ground your thinking in analysis, can identify key metrics and their drivers and evaluate the success of your work You hone in on the highest leverage thing to work on, both for the product and your own time You make good decisions in complex situations where there's often no "right answer" You're full of novel ideas and creative solutions, and able to tease them out of others too You're able to motivate, energise and inspire people towards a common goal You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with You're able to quickly build trust and manage disagreement You're excited by the ambition of what we're doing at Monzo and personal finance in general You're a fast learner, humble and curious, and enjoy developing yourself and others The interview process: Our interview process involves 4 main stages: Initial call with hiring manager Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview Final chat with a senior leader at Monzo Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on What's in it for you: ️ We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here The closing date for this job advert will be on the 17th May so please be sure to apply as soon as possible if you're interested Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select Do you identify as transgender? Select What's your sexual orientation? Select Do you identify as having a disability? Select Do you consider yourself to be neurodiverse? Select
Salary: up to £26,000 pro rata Job Type: Part Time, Permanent Location: Head Office - West Didsbury Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. You'll be the first point of contact for our customers and often colleagues for a wide range of queries that will be received through various contact methods. You'll work in a fast paced and busy Customer Hub with a focus on providing excellent timely resolution for our customers and colleagues. Every day and every enquiry is different, but you will have plenty of support around you to enable you to deliver the level of service expected, including peer to peer support, specialists and managers who are all easily accessible to provide the coaching and guidance needed. What you'll be doing: Responding to a range of customer and colleague queries which will include raising repairs, rent account management, tenancy related issues, ASB queries, re-housing advice and complaints. Responding to these enquiries in a timely manner through a range of ways such as over the phone, by email and by webchat in line with our quality guidelines and service standards. Providing guidance and assistance to customers to enable them, where possible, to resolve issues themselves or where appropriate signpost to other agencies who can support them. Managing difficult situations and customers, but knowing when to escalate more complex queries to the Neighbourhood Colleagues, Specialists or Team Managers. Identifying safeguarding concerns and ensure they are dealt with promptly and in line with our guidelines. Ensuring that clear, comprehensive and timely records are logged into our systems for all contacts. Managing customer expectations about the services we offer and have a good understanding of the customer's responsibilities when holding a tenancy. Part of a team rota, where you'll be working between the hours of 8am to 6pm. You'll work part of the week in the office, and part of the week from home (once fully trained) Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check. What we need from you: A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity What you'll need: Experience of working in a customer focused role Experience of responding to and resolving challenging customer situations The ability to, and comfortable with, making decisions supported by knowledge and experience The ability to build effective relationships with colleagues and other stakeholders so you are able to find the right information, and resolve problems Experience of using Microsoft office or similar The ability to complete tasks in an accurate and timely manner when working under pressure Great written and verbal communication Good organisation skills and the ability to time-manage your work load What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Professional fees The business pays the cost of one professional membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Health and wellbeing initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing We will be holding an Assessment Day on Thursday 23rd May. Please keep an eye on your emails for an invitation! REF-
May 03, 2024
Full time
Salary: up to £26,000 pro rata Job Type: Part Time, Permanent Location: Head Office - West Didsbury Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. You'll be the first point of contact for our customers and often colleagues for a wide range of queries that will be received through various contact methods. You'll work in a fast paced and busy Customer Hub with a focus on providing excellent timely resolution for our customers and colleagues. Every day and every enquiry is different, but you will have plenty of support around you to enable you to deliver the level of service expected, including peer to peer support, specialists and managers who are all easily accessible to provide the coaching and guidance needed. What you'll be doing: Responding to a range of customer and colleague queries which will include raising repairs, rent account management, tenancy related issues, ASB queries, re-housing advice and complaints. Responding to these enquiries in a timely manner through a range of ways such as over the phone, by email and by webchat in line with our quality guidelines and service standards. Providing guidance and assistance to customers to enable them, where possible, to resolve issues themselves or where appropriate signpost to other agencies who can support them. Managing difficult situations and customers, but knowing when to escalate more complex queries to the Neighbourhood Colleagues, Specialists or Team Managers. Identifying safeguarding concerns and ensure they are dealt with promptly and in line with our guidelines. Ensuring that clear, comprehensive and timely records are logged into our systems for all contacts. Managing customer expectations about the services we offer and have a good understanding of the customer's responsibilities when holding a tenancy. Part of a team rota, where you'll be working between the hours of 8am to 6pm. You'll work part of the week in the office, and part of the week from home (once fully trained) Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check. What we need from you: A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Commitment to work in partnership with others for the benefit of Great Places A commitment to continuous learning and improvement Ability to work flexibly and when needed outside normal working hours to ensure service continuity An ability to work in uncertainty. To be professional and work with integrity, inclusivity and respect for diversity What you'll need: Experience of working in a customer focused role Experience of responding to and resolving challenging customer situations The ability to, and comfortable with, making decisions supported by knowledge and experience The ability to build effective relationships with colleagues and other stakeholders so you are able to find the right information, and resolve problems Experience of using Microsoft office or similar The ability to complete tasks in an accurate and timely manner when working under pressure Great written and verbal communication Good organisation skills and the ability to time-manage your work load What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members Annual leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Professional fees The business pays the cost of one professional membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Health and wellbeing initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing We will be holding an Assessment Day on Thursday 23rd May. Please keep an eye on your emails for an invitation! REF-
Citi's Global Data Center Critical Systems Engineering team provides logistical planning for the technology organization in the Data Center environment and other critical technology environments. The Critical Systems Engineering team is the Data Center Management structure responsible for capacity management, engineering, forecasting and reporting. The responsibilities are focused on all Data Centers, critical technology environments and handled by the dedicated Data Center Critical Systems Engineers. The group acts as Subject Matter Experts for Global Data Center designs, critical capacities engineering and provides metric gathering and analysis for senior management review. This position will develop metrics and reporting to demonstrate the use of space and power in the data centers. This role requires close coordination with hardware planning groups, installation and integration staff and engineering in evaluating and approving new hardware to maximize an efficient use of data center space and power capacity. The Critical Systems Engineer will maintain up-to-date CAD and other documents for the Global data centers. This position also works closely with the Corporate Real Estate staff to coordinate all maintenance, testing and capital projects affecting the data center and technology rooms. Responsibilities: Data center space planning and usage analysis; Develop and report on power, cooling, space and efficiency metrics; Maintain CAD documentation of all data centers and technology rooms; Assist with the updates of the data center Scorecards and summary reports; bring set of core disciplines together to maximize and manage capacities to maintain optimal service, quality and cost balance; Develop and communicate data center best practices related to hardware installation coordination and the development of best practices and guidelines; Issue regular updates to the data center floor plans showing planned changes and future hardware; Maintain the Critical Systems hardware power matrix and update with actual readings; Review all planned maintenance and testing activities for risk and potential impact on data center operations; Develop and maintain a Citigroup Data Center Space Planning Guide, Infrastructure Classification and Design/Construction standards; Attend regular meetings to review data center/tech room plans and capacity issues; Work closely with Data Center Site Operations to coordinate the strategic projects identified in the Data Center Strategy document; Stay current with the trends toward IT integration/consolidation and plan for the impact; Work with the other corporate groups involved with the planning for the data centers in North America; Based on experience, contribute updates to the Citigroup Data Center Design Criteria; All other duties as assigned. Qualifications Requisite Knowledge/Capabilities Experience in mission critical data center facilities, preferably in the financial industry Experience with mission critical infrastructure maintenance and incident response while maintaining continuous operation of the data center Clear understanding of critical building systems and levels of redundancy Clear understanding of the key technology components, interaction and the organization of the data center environment, including a basic understanding of network design Strong understanding of industry standards and best practices Strong understanding of energy use and reduction opportunities in data centers Excellence in execution Strategic and annual planning General Attributes Leadership Abilities Highest level of personal and professional integrity, strong personal work ethic Ability to see underlying problems within the strategic through tactical views of a complex process Influencing Skills Ability to express points of view clearly, logically, tactfully, and convincingly in written and oral communications Ability to get buy-in to implementation plans and actions working across organizational boundaries Relationship Management Ability to deal effectively with senior leaders from all functional backgrounds Ability to develop and maintain constructive relationships with senior leaders Collaborative "team player" orientation with a strong cultural awareness Effectiveness at working with and across various levels within and outside Citi Decision Making and Project Management Excellent project management skills and ability to break down complex problems and projects into manageable goals Ability to get to the heart of the problem and make sound and timely decisions Ability to analyze complex information, evaluate options, choose the best solution Education Bachelor of Science (BS) or related experience of 10 years in similar function. Degree in Electrical or Mechanical Engineering with 5+ years of experience in relevant areas preferred. Job Family Group: Technology Job Family: Infrastructure Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 03, 2024
Full time
Citi's Global Data Center Critical Systems Engineering team provides logistical planning for the technology organization in the Data Center environment and other critical technology environments. The Critical Systems Engineering team is the Data Center Management structure responsible for capacity management, engineering, forecasting and reporting. The responsibilities are focused on all Data Centers, critical technology environments and handled by the dedicated Data Center Critical Systems Engineers. The group acts as Subject Matter Experts for Global Data Center designs, critical capacities engineering and provides metric gathering and analysis for senior management review. This position will develop metrics and reporting to demonstrate the use of space and power in the data centers. This role requires close coordination with hardware planning groups, installation and integration staff and engineering in evaluating and approving new hardware to maximize an efficient use of data center space and power capacity. The Critical Systems Engineer will maintain up-to-date CAD and other documents for the Global data centers. This position also works closely with the Corporate Real Estate staff to coordinate all maintenance, testing and capital projects affecting the data center and technology rooms. Responsibilities: Data center space planning and usage analysis; Develop and report on power, cooling, space and efficiency metrics; Maintain CAD documentation of all data centers and technology rooms; Assist with the updates of the data center Scorecards and summary reports; bring set of core disciplines together to maximize and manage capacities to maintain optimal service, quality and cost balance; Develop and communicate data center best practices related to hardware installation coordination and the development of best practices and guidelines; Issue regular updates to the data center floor plans showing planned changes and future hardware; Maintain the Critical Systems hardware power matrix and update with actual readings; Review all planned maintenance and testing activities for risk and potential impact on data center operations; Develop and maintain a Citigroup Data Center Space Planning Guide, Infrastructure Classification and Design/Construction standards; Attend regular meetings to review data center/tech room plans and capacity issues; Work closely with Data Center Site Operations to coordinate the strategic projects identified in the Data Center Strategy document; Stay current with the trends toward IT integration/consolidation and plan for the impact; Work with the other corporate groups involved with the planning for the data centers in North America; Based on experience, contribute updates to the Citigroup Data Center Design Criteria; All other duties as assigned. Qualifications Requisite Knowledge/Capabilities Experience in mission critical data center facilities, preferably in the financial industry Experience with mission critical infrastructure maintenance and incident response while maintaining continuous operation of the data center Clear understanding of critical building systems and levels of redundancy Clear understanding of the key technology components, interaction and the organization of the data center environment, including a basic understanding of network design Strong understanding of industry standards and best practices Strong understanding of energy use and reduction opportunities in data centers Excellence in execution Strategic and annual planning General Attributes Leadership Abilities Highest level of personal and professional integrity, strong personal work ethic Ability to see underlying problems within the strategic through tactical views of a complex process Influencing Skills Ability to express points of view clearly, logically, tactfully, and convincingly in written and oral communications Ability to get buy-in to implementation plans and actions working across organizational boundaries Relationship Management Ability to deal effectively with senior leaders from all functional backgrounds Ability to develop and maintain constructive relationships with senior leaders Collaborative "team player" orientation with a strong cultural awareness Effectiveness at working with and across various levels within and outside Citi Decision Making and Project Management Excellent project management skills and ability to break down complex problems and projects into manageable goals Ability to get to the heart of the problem and make sound and timely decisions Ability to analyze complex information, evaluate options, choose the best solution Education Bachelor of Science (BS) or related experience of 10 years in similar function. Degree in Electrical or Mechanical Engineering with 5+ years of experience in relevant areas preferred. Job Family Group: Technology Job Family: Infrastructure Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
HR Administrator Location: Hailsham, BN27 4EL Salary: Competitive, DOE Contract: Part time, Permanent hours per week Benefits : A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment! Since 1964, we have been the name on everyone s lips when they think about high quality ultra-high vacuum products and services. As pioneers in the field of UHV technology, Vacgen s focus on innovation, reliability and quality has helped great minds take great leaps forward. Products from VACGEN are widely used by the world s leading Universities and research institutions, from NASA and the European Space Agency to the Large Hadron Collider at CERN. VACGEN remains the partner of choice for the next generation of researchers, innovators and builders. From our UK high tech manufacturing base, our focus is on delivering enabling technologies and supporting our customers across industry and academia. At our new, purpose-built manufacturing facility near Hailsham, East Sussex we have entered an exciting new phase in our development as we embark on an ambitious expansion programme. Are you looking for the next step in your career? Could you be the right person to fill one of our positions? We are now recruiting for an HR Administrator to provide comprehensive administration support to the HR Manager. As our HR Administrator you will be responsible for: Updating payroll data onto the HR Dashboard in a timely manner. Provide administration support for the recruitment process as and when required. Provide administration support for any HR processes as and when required. Updating of staff records on the HR system (Sage HR) to ensure that information is accurate and up to date. Filing of confidential HR documentation and maintenance of Personal Files. Provision of general administration support to the HR Manager where required. Ensure the Company benefits are maintained. In order to be successful in this role it s essential that you have: Experience working in a busy Admin/HR Team Ability to manage changing priorities Confident in making decisions Experienced in administrative processes Ability to organise workload to meet deadlines Ability to work well in a team environment Ability to follow management instructions and guidelines Good communication skills including listening to and interpreting instructions, passing on information quickly and effectively It would be great if you had experience in: Experience working with various computer systems (HR and payroll). Experience of dealing with HR/Admin issues. Experience working in a pressure team environment Ability to understand and develop efficient systems and working practices If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please.
May 03, 2024
Full time
HR Administrator Location: Hailsham, BN27 4EL Salary: Competitive, DOE Contract: Part time, Permanent hours per week Benefits : A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment! Since 1964, we have been the name on everyone s lips when they think about high quality ultra-high vacuum products and services. As pioneers in the field of UHV technology, Vacgen s focus on innovation, reliability and quality has helped great minds take great leaps forward. Products from VACGEN are widely used by the world s leading Universities and research institutions, from NASA and the European Space Agency to the Large Hadron Collider at CERN. VACGEN remains the partner of choice for the next generation of researchers, innovators and builders. From our UK high tech manufacturing base, our focus is on delivering enabling technologies and supporting our customers across industry and academia. At our new, purpose-built manufacturing facility near Hailsham, East Sussex we have entered an exciting new phase in our development as we embark on an ambitious expansion programme. Are you looking for the next step in your career? Could you be the right person to fill one of our positions? We are now recruiting for an HR Administrator to provide comprehensive administration support to the HR Manager. As our HR Administrator you will be responsible for: Updating payroll data onto the HR Dashboard in a timely manner. Provide administration support for the recruitment process as and when required. Provide administration support for any HR processes as and when required. Updating of staff records on the HR system (Sage HR) to ensure that information is accurate and up to date. Filing of confidential HR documentation and maintenance of Personal Files. Provision of general administration support to the HR Manager where required. Ensure the Company benefits are maintained. In order to be successful in this role it s essential that you have: Experience working in a busy Admin/HR Team Ability to manage changing priorities Confident in making decisions Experienced in administrative processes Ability to organise workload to meet deadlines Ability to work well in a team environment Ability to follow management instructions and guidelines Good communication skills including listening to and interpreting instructions, passing on information quickly and effectively It would be great if you had experience in: Experience working with various computer systems (HR and payroll). Experience of dealing with HR/Admin issues. Experience working in a pressure team environment Ability to understand and develop efficient systems and working practices If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please.
Purpose of the Role Day to day management of the buildings. Reporting to line manager on a daily basis. Lettings, renewals, check-out reports, inventories, compliance, line management, client reporting. Key Responsibilities Show vacant units to prospective residents and ensure new residents understand the terms when signing a lease agreement. Resolve tenant disputes, including noise complaints and relevant concerns to all parties' satisfaction Awareness of H&S requirements on site and a demonstrable ability to implement and escalate H&S matters when required Efficiently deal with face to face and online/phone enquiries from residents Promote a calm, friendly and cooperative atmosphere within the site and with the residents Identify ways to measure customer satisfaction and improve services Ensure communal areas and available apartments are well presented and appealing to prospective tenants at all time Coach, train, develop and engage site team members Report building issues to the relevant team member in a timely fashion Completing all applicant vetting in line with Savills procedures Processing offers and completing all tenancy documentation Provide first class customer service to residents Organising and running tenant services via third parties and in house Ensuring up to date resident communication via various channels including social media Creating a community feel through communication, events and innovations To act as first point of call for residents to report maintenance issues or other requests Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained achieve positive on-line reviews and customer feedback survey Carry out regular inspections of communal areas and apartments Organising minor works between tenancies to maintain first class presentation of apartments Completing check in and check out reports; determining deposit returns ensuring the resident move in and move out process is seamless Monitor the net rent performance of the site Ensure H&S statutory requirements are meet across the development In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time Skills, Knowledge and Experience Strong customer service ethic / background Previous demonstrable line management experience is essential. Ability to work to and achieve tight deadlines with excellent organisational skills. Demonstrable understanding of H&S requirements on site. Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette Knowledge of Landlord and Tenants Act and Housing / Rents Acts Legislation. IT literate and Social media savvy Strong financial management skills Knowledge of other languages may be an advantage Working Hours - Mon - Fri, 8am - 6pm Salary - £37,000 (up to 10% discretionary bonus) Please see our Benefits Booklet for more information.
May 03, 2024
Full time
Purpose of the Role Day to day management of the buildings. Reporting to line manager on a daily basis. Lettings, renewals, check-out reports, inventories, compliance, line management, client reporting. Key Responsibilities Show vacant units to prospective residents and ensure new residents understand the terms when signing a lease agreement. Resolve tenant disputes, including noise complaints and relevant concerns to all parties' satisfaction Awareness of H&S requirements on site and a demonstrable ability to implement and escalate H&S matters when required Efficiently deal with face to face and online/phone enquiries from residents Promote a calm, friendly and cooperative atmosphere within the site and with the residents Identify ways to measure customer satisfaction and improve services Ensure communal areas and available apartments are well presented and appealing to prospective tenants at all time Coach, train, develop and engage site team members Report building issues to the relevant team member in a timely fashion Completing all applicant vetting in line with Savills procedures Processing offers and completing all tenancy documentation Provide first class customer service to residents Organising and running tenant services via third parties and in house Ensuring up to date resident communication via various channels including social media Creating a community feel through communication, events and innovations To act as first point of call for residents to report maintenance issues or other requests Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained achieve positive on-line reviews and customer feedback survey Carry out regular inspections of communal areas and apartments Organising minor works between tenancies to maintain first class presentation of apartments Completing check in and check out reports; determining deposit returns ensuring the resident move in and move out process is seamless Monitor the net rent performance of the site Ensure H&S statutory requirements are meet across the development In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time Skills, Knowledge and Experience Strong customer service ethic / background Previous demonstrable line management experience is essential. Ability to work to and achieve tight deadlines with excellent organisational skills. Demonstrable understanding of H&S requirements on site. Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette Knowledge of Landlord and Tenants Act and Housing / Rents Acts Legislation. IT literate and Social media savvy Strong financial management skills Knowledge of other languages may be an advantage Working Hours - Mon - Fri, 8am - 6pm Salary - £37,000 (up to 10% discretionary bonus) Please see our Benefits Booklet for more information.
Are you looking for a career move that will put you at the heart of a global financial institution? Do you have experience leading a team that is responsible for the management of taxonomies, metadata models, and ontologies? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Data Taxonomy Lead is a Senior Manager driving the strategic commitments required within Business Architecture. You will help define the strategic direction and set business architecture standards. Our team has an in-depth understanding of how our own sub-function contributes to achieving the objectives of the overall Business Architecture function. We have a good understanding of the industry, direct competitors' products and services, as it is necessary in order to contribute to the commercial objectives of the business. What you'll do You'll be responsible for executing functional strategy in you aligned area and determining the approach to implementing functional strategy. Overall you will find yourself participating in the following: Full management responsibility for a team, including management of people, budget and planning along with all tasks associated. Participate in assessing and incorporating ongoing business and regulatory needs Contribute to the global implementation of common data and data standards, common processes and integrated technology platforms Participate in creating effective and efficient processes and governance Assist in a foundational reporting infrastructure across Citi businesses and global functions Leverage a broad range of experience with in dealing with complex systems, data constructs, operational and business processes. Work with program teams to agree on key milestones / deliverables and quantitative progress metrics where applicable. Research and support efforts to improve data management and data quality. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards What we'll need from you You'll be an integral part of team where you will have the opportunity to influence senior stakeholders and overcome organisational roadblocks. You will be able to use your extensive skills and experience in identifying process improvements and make recommendations for the short and long term; having a positive impact on your team and Citi as a whole. You will have proven and extensive experience in financial services Bachelors/ Master's Degree or equivalent work experience in a related field You will manage the Data taxonomy and Meta Model and Functional Architecture teams You will be responsible for the curation of the Enterprise Data Concepts Controlled Vocabulary (EDCCV) which employs common language to describe Citi's data and metadata landscape Data Concepts are a coarse grain representation of a collection of data elements using terms that have names and definitions that Citi businesses recognize and understand and provide a common language around which Citi can frame its data architecture to enable Business, Data, Technology and Risk Transformation You will be responsible for running the Change Management process including the intake and disposition of changes and operating recurring working change control board with data Subject Matter Experts, data modelers, and Business Architecture representatives; The team will be responsible for working with Data operations teams for the maintenance of the EDCCV, Citi Enterprise Business Ontology and Business Glossary. The Data taxonomy team will work in in partnership with data subject matter experts from Business and Global Functions You will also collaborate with adopters of the EDCCV including Business Architecture; Franchise Data office teams; technology teams The Meta Model (SMM) and Functional Architecture team (FA) is responsible for maintaining the meta model and functional architecture for creation and maintenance of Business and Data architecture operating facts Defining a formal Meta model defines and ensures appropriate rules for the combination of controlled vocabulary terms to create operating facts What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Technology Job Family: Enterprise Architecture & Transformation Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 03, 2024
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Do you have experience leading a team that is responsible for the management of taxonomies, metadata models, and ontologies? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Data Taxonomy Lead is a Senior Manager driving the strategic commitments required within Business Architecture. You will help define the strategic direction and set business architecture standards. Our team has an in-depth understanding of how our own sub-function contributes to achieving the objectives of the overall Business Architecture function. We have a good understanding of the industry, direct competitors' products and services, as it is necessary in order to contribute to the commercial objectives of the business. What you'll do You'll be responsible for executing functional strategy in you aligned area and determining the approach to implementing functional strategy. Overall you will find yourself participating in the following: Full management responsibility for a team, including management of people, budget and planning along with all tasks associated. Participate in assessing and incorporating ongoing business and regulatory needs Contribute to the global implementation of common data and data standards, common processes and integrated technology platforms Participate in creating effective and efficient processes and governance Assist in a foundational reporting infrastructure across Citi businesses and global functions Leverage a broad range of experience with in dealing with complex systems, data constructs, operational and business processes. Work with program teams to agree on key milestones / deliverables and quantitative progress metrics where applicable. Research and support efforts to improve data management and data quality. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards What we'll need from you You'll be an integral part of team where you will have the opportunity to influence senior stakeholders and overcome organisational roadblocks. You will be able to use your extensive skills and experience in identifying process improvements and make recommendations for the short and long term; having a positive impact on your team and Citi as a whole. You will have proven and extensive experience in financial services Bachelors/ Master's Degree or equivalent work experience in a related field You will manage the Data taxonomy and Meta Model and Functional Architecture teams You will be responsible for the curation of the Enterprise Data Concepts Controlled Vocabulary (EDCCV) which employs common language to describe Citi's data and metadata landscape Data Concepts are a coarse grain representation of a collection of data elements using terms that have names and definitions that Citi businesses recognize and understand and provide a common language around which Citi can frame its data architecture to enable Business, Data, Technology and Risk Transformation You will be responsible for running the Change Management process including the intake and disposition of changes and operating recurring working change control board with data Subject Matter Experts, data modelers, and Business Architecture representatives; The team will be responsible for working with Data operations teams for the maintenance of the EDCCV, Citi Enterprise Business Ontology and Business Glossary. The Data taxonomy team will work in in partnership with data subject matter experts from Business and Global Functions You will also collaborate with adopters of the EDCCV including Business Architecture; Franchise Data office teams; technology teams The Meta Model (SMM) and Functional Architecture team (FA) is responsible for maintaining the meta model and functional architecture for creation and maintenance of Business and Data architecture operating facts Defining a formal Meta model defines and ensures appropriate rules for the combination of controlled vocabulary terms to create operating facts What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Technology Job Family: Enterprise Architecture & Transformation Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting