Salary:- is dependent on experience - Permanent+ Company Van + Company phone+Travel Expenses+Pension Hours of Work: 08:00 to 17:00 Monday to Thursday 08:00-15:30 Friday plus on call rotation equating to 10 weeks per year. Overtime hourly rate paid for out of hours and weekend work. Torien Services Ltd. is looking for a fully qualified electrician based in the Spalding/Peterborough area with Minimum Level 3 C&G, 18th Edition, 2391 would be a bonus, to join their team on a permanent basis. Torien Services Ltd. has been in business since 2008 and has national contracts, therefore travel and working away will be required. We deliver a diverse range of services to our customers, ranging from large industrial facilities, to small independent users, covering a large geographic area we provide an efficient, friendly and professional Service. As a Torien Services Engineer your role would be to provide an initial first response to call outs and carry out service work and installation work for customers. With the proven ability to analyse and show good attention to detail. You will be able to communicate at all levels with internal staff and customer's representatives providing a first class and friendly service at all times. For the right candidate the company would be willing to provide training/qualifications for working on refrigeration. We are looking for a person with the following qualities & experience: Be able to react quickly and multitask Strong customer services skills C&G Level Three or equivalent 18th Edition Good electrical fault finding skills Disciplined individual with ability to work under pressure Previous experience in a similar role Electrical Installations IPAF (advantageous) Job Type: Full-time Benefits: Company car Company pension On-site parking Experience: Electrical: 2 years (required) Language: English (required) Work authorisation: United Kingdom (required) Work Location: On the road
Feb 16, 2026
Full time
Salary:- is dependent on experience - Permanent+ Company Van + Company phone+Travel Expenses+Pension Hours of Work: 08:00 to 17:00 Monday to Thursday 08:00-15:30 Friday plus on call rotation equating to 10 weeks per year. Overtime hourly rate paid for out of hours and weekend work. Torien Services Ltd. is looking for a fully qualified electrician based in the Spalding/Peterborough area with Minimum Level 3 C&G, 18th Edition, 2391 would be a bonus, to join their team on a permanent basis. Torien Services Ltd. has been in business since 2008 and has national contracts, therefore travel and working away will be required. We deliver a diverse range of services to our customers, ranging from large industrial facilities, to small independent users, covering a large geographic area we provide an efficient, friendly and professional Service. As a Torien Services Engineer your role would be to provide an initial first response to call outs and carry out service work and installation work for customers. With the proven ability to analyse and show good attention to detail. You will be able to communicate at all levels with internal staff and customer's representatives providing a first class and friendly service at all times. For the right candidate the company would be willing to provide training/qualifications for working on refrigeration. We are looking for a person with the following qualities & experience: Be able to react quickly and multitask Strong customer services skills C&G Level Three or equivalent 18th Edition Good electrical fault finding skills Disciplined individual with ability to work under pressure Previous experience in a similar role Electrical Installations IPAF (advantageous) Job Type: Full-time Benefits: Company car Company pension On-site parking Experience: Electrical: 2 years (required) Language: English (required) Work authorisation: United Kingdom (required) Work Location: On the road
Physical Security & Access Control Engineer Brief Overview of Role: Responsible for planning, testing, installation, and service of physical security and access control systems for various job sites. BTO participant ensuring projects are delivered within agreed timescales by interpreting project plans and recommending any modifications that may be needed for the successful sign-off and job commiss click apply for full job details
Feb 16, 2026
Full time
Physical Security & Access Control Engineer Brief Overview of Role: Responsible for planning, testing, installation, and service of physical security and access control systems for various job sites. BTO participant ensuring projects are delivered within agreed timescales by interpreting project plans and recommending any modifications that may be needed for the successful sign-off and job commiss click apply for full job details
We are currently recruiting a team of 3 2 x Plumbers and 1 x Electrician for ongoing renewable installation works in Oxford . The Role You will be carrying out: Air Source Heat Pump (ASHP) installations Solar PV installations Work is project-based with consistent weekly volume: 5 PV installs per week (1 day per install, team of 3) 3 ASHP installs per week (2 3 days per install, team of 3) Team Requirements 2 qualified and experienced Plumbers (ASHP experience preferred) 1 qualified Electrician (relevant certifications required) Experience working as an established team preferred Own tools and transport High standards of workmanship and professionalism What We Offer Competitive rates Ongoing, consistent work Immediate starts available Strong pipeline of renewable projects If your team is available for an immediate start and looking for consistent work, get in touch today with your availability, experience, and rates.
Feb 16, 2026
Contractor
We are currently recruiting a team of 3 2 x Plumbers and 1 x Electrician for ongoing renewable installation works in Oxford . The Role You will be carrying out: Air Source Heat Pump (ASHP) installations Solar PV installations Work is project-based with consistent weekly volume: 5 PV installs per week (1 day per install, team of 3) 3 ASHP installs per week (2 3 days per install, team of 3) Team Requirements 2 qualified and experienced Plumbers (ASHP experience preferred) 1 qualified Electrician (relevant certifications required) Experience working as an established team preferred Own tools and transport High standards of workmanship and professionalism What We Offer Competitive rates Ongoing, consistent work Immediate starts available Strong pipeline of renewable projects If your team is available for an immediate start and looking for consistent work, get in touch today with your availability, experience, and rates.
Role: Multi-Skilled Service Technician (Electro-Mechanical Bias) Location: Outskirts of Ipswich / Hadleigh Hours: Monday to Thursday, 07:00 - 17:30 (40 hours over 4 days) - flexibility required Pay: 19.00 - 22.00 per hour (Negotiable) Contract: Permanent We are currently recruiting for a Multi-Skilled Service Technician to join a growing, family-run Suffolk manufacturer. This is a permanent, customer-facing field service role covering sites across the UK and Republic of Ireland. This position involves regular travel, long-distance driving (approx. 30,000 miles per year), and overnight stays away from home (2-3 nights per week). A company van, tools, PPE and equipment are all provided. Duties will include: Carrying out planned preventive maintenance across the UK & ROI Reactive maintenance, fault finding and breakdown response Working with 3-phase motors, air fans, industrial sensors and PLC control systems Assisting with installation and commissioning of new plant Assembling equipment in the workshop when required Completing service reports accurately and maintaining van stock Using hand and power tools, plus electrical test equipment (multimeter, insulation tester, mA source) Lone working and working outdoors Skills required: Previous field service experience (electro-mechanical bias preferred) Ability to read wiring diagrams and technical drawings for fault diagnosis Experience with 3-phase systems and PLC-based controls advantageous 18th Edition (C&G 2382-18) beneficial but not essential Self-motivated, organised and comfortable working independently Willingness to travel extensively and stay away regularly If this role sounds suitable and you're looking for more information, please contact Carl at Prime Appointments. Check out our website for my contact details.
Feb 16, 2026
Full time
Role: Multi-Skilled Service Technician (Electro-Mechanical Bias) Location: Outskirts of Ipswich / Hadleigh Hours: Monday to Thursday, 07:00 - 17:30 (40 hours over 4 days) - flexibility required Pay: 19.00 - 22.00 per hour (Negotiable) Contract: Permanent We are currently recruiting for a Multi-Skilled Service Technician to join a growing, family-run Suffolk manufacturer. This is a permanent, customer-facing field service role covering sites across the UK and Republic of Ireland. This position involves regular travel, long-distance driving (approx. 30,000 miles per year), and overnight stays away from home (2-3 nights per week). A company van, tools, PPE and equipment are all provided. Duties will include: Carrying out planned preventive maintenance across the UK & ROI Reactive maintenance, fault finding and breakdown response Working with 3-phase motors, air fans, industrial sensors and PLC control systems Assisting with installation and commissioning of new plant Assembling equipment in the workshop when required Completing service reports accurately and maintaining van stock Using hand and power tools, plus electrical test equipment (multimeter, insulation tester, mA source) Lone working and working outdoors Skills required: Previous field service experience (electro-mechanical bias preferred) Ability to read wiring diagrams and technical drawings for fault diagnosis Experience with 3-phase systems and PLC-based controls advantageous 18th Edition (C&G 2382-18) beneficial but not essential Self-motivated, organised and comfortable working independently Willingness to travel extensively and stay away regularly If this role sounds suitable and you're looking for more information, please contact Carl at Prime Appointments. Check out our website for my contact details.
Plumbing Supervisor Location: HMP Exeter, 30 New N Rd, Exeter EX4 4EX Salary: 46,775.42 per annum Contract: Permanent, full time, 39 hours per week Are you an accomplished Plumber with experience managing or leading teams from a Facilities, Forces or Healthcare background looking for your next challenge? We are seeking a dedicated Mechanical Supervisor to join our team at HMP Exeter, a Category B Adult Male local prison. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Exeter runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Mechanical Supervisor, you will have the opportunity to work alongside and lead experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Supervisor with one of the following NVQ Level 3 qualifications and combination of skills: - C&G 6189 Plumbing and domestic heating - C&G 5962 certificate in Plumbing (Advanced craft) - C&G 6019 Mechanical Engineering services (plumbing) - C&G 6018 heating and ventilation installation - C&G 6129 certificate in Plumbing - C&G 214 Engineering systems maintenance - C&G 6188 Heating and ventilating - C&G 6088 certificate in heating and ventilating - C&G 6032 the advanced craft certificate in plumbing - EAL Diploma in Plumbing and Heating - A minimum of five years' experience, ideally within an FM environment and/ or secure environment, military, health or similar sectors. - Experience working on commercial or industrial heating, water or building service systems. - Familiar with, and ability to, work to Water Supply Regulation and Control of Legionella L8 requirements. - Good Health & Safety knowledge. - Excellent organisational, time management and people skills. - A rounded knowledge of risk and compliance and demonstrable planning & project management skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company
Feb 16, 2026
Full time
Plumbing Supervisor Location: HMP Exeter, 30 New N Rd, Exeter EX4 4EX Salary: 46,775.42 per annum Contract: Permanent, full time, 39 hours per week Are you an accomplished Plumber with experience managing or leading teams from a Facilities, Forces or Healthcare background looking for your next challenge? We are seeking a dedicated Mechanical Supervisor to join our team at HMP Exeter, a Category B Adult Male local prison. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Exeter runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Mechanical Supervisor, you will have the opportunity to work alongside and lead experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Supervisor with one of the following NVQ Level 3 qualifications and combination of skills: - C&G 6189 Plumbing and domestic heating - C&G 5962 certificate in Plumbing (Advanced craft) - C&G 6019 Mechanical Engineering services (plumbing) - C&G 6018 heating and ventilation installation - C&G 6129 certificate in Plumbing - C&G 214 Engineering systems maintenance - C&G 6188 Heating and ventilating - C&G 6088 certificate in heating and ventilating - C&G 6032 the advanced craft certificate in plumbing - EAL Diploma in Plumbing and Heating - A minimum of five years' experience, ideally within an FM environment and/ or secure environment, military, health or similar sectors. - Experience working on commercial or industrial heating, water or building service systems. - Familiar with, and ability to, work to Water Supply Regulation and Control of Legionella L8 requirements. - Good Health & Safety knowledge. - Excellent organisational, time management and people skills. - A rounded knowledge of risk and compliance and demonstrable planning & project management skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company
Job Summary We are looking for a skilled and enthusiastic Plumbing and Heating Engineer to join our team. The ideal candidate will possess a strong background in plumbing and heating systems, a dedication to quality work, and a customer-focused approach. Responsibilities - Install, maintain, and repair plumbing and heating systems, including boilers, radiators, and pipework. - Conduct routine inspections and diagnostics to identify and resolve plumbing and heating issues. - Provide exceptional customer service by explaining work clearly and addressing client questions. - Ensure compliance with health and safety regulations and industry standards. - Collaborate with team members to optimise workflow and efficiency. Qualifications: - Relevant qualifications (e.g., City & Guilds, NVQ Level 2/3 in Plumbing and Heating). - Proven experience in plumbing and heating installation and maintenance. - Strong troubleshooting and problem-solving skills. - Excellent communication and interpersonal abilities. - A valid driver's licence. What We Offer: - Competitive salary and benefits package. - Opportunities for professional growth and training. - A supportive and friendly work environment. - Company vehicle How to Apply: If you are a dedicated Plumbing and Heating Engineer looking to advance your career with a dynamic company, we want to hear from you! Please send your CV and a cover letter to . Job Type: Full-time Pay: £36,000.00-£41,500.00 per year Benefits: Company pension Schedule: Monday to Friday Overtime Experience: Plumbing: 2 years (preferred) Licence/Certification: CSCS (preferred) Driving Licence (preferred) City & Guilds (preferred) Work Location: In person Reference ID: PHE001
Feb 16, 2026
Full time
Job Summary We are looking for a skilled and enthusiastic Plumbing and Heating Engineer to join our team. The ideal candidate will possess a strong background in plumbing and heating systems, a dedication to quality work, and a customer-focused approach. Responsibilities - Install, maintain, and repair plumbing and heating systems, including boilers, radiators, and pipework. - Conduct routine inspections and diagnostics to identify and resolve plumbing and heating issues. - Provide exceptional customer service by explaining work clearly and addressing client questions. - Ensure compliance with health and safety regulations and industry standards. - Collaborate with team members to optimise workflow and efficiency. Qualifications: - Relevant qualifications (e.g., City & Guilds, NVQ Level 2/3 in Plumbing and Heating). - Proven experience in plumbing and heating installation and maintenance. - Strong troubleshooting and problem-solving skills. - Excellent communication and interpersonal abilities. - A valid driver's licence. What We Offer: - Competitive salary and benefits package. - Opportunities for professional growth and training. - A supportive and friendly work environment. - Company vehicle How to Apply: If you are a dedicated Plumbing and Heating Engineer looking to advance your career with a dynamic company, we want to hear from you! Please send your CV and a cover letter to . Job Type: Full-time Pay: £36,000.00-£41,500.00 per year Benefits: Company pension Schedule: Monday to Friday Overtime Experience: Plumbing: 2 years (preferred) Licence/Certification: CSCS (preferred) Driving Licence (preferred) City & Guilds (preferred) Work Location: In person Reference ID: PHE001
An established fenestration business is seeking a hands on Service Department Manager to take ownership of its service and remedial function, covering windows, doors, conservatories, and associated products. This is a key operational role, responsible for managing service activity from initial customer contact through to resolution, while ensuring high standards of quality, compliance, and customer satisfaction. The successful candidate will manage service cases end to end, acting as the main point of contact for customers. You will also provide technical guidance relating to fenestration products, ensuring all service and remedial works comply with building regulations and recognised industry schemes such as CERTASS. A core part of the role involves scheduling and prioritising the Service Engineer's workload, ensuring warranty and urgent issues are addressed efficiently. You will also support customers and internal teams with advice on the correct use, care, and maintenance of products. In addition, the role includes responsibility for chargeable service works, producing quotations for non warranty repairs such as failed sealed units, hardware replacements, and lock repairs, helping to develop and grow service based revenue. Applicants should have a background in fenestration service and/or installation, with strong diagnostic and problem solving skills. Experience managing engineer schedules, ordering parts, controlling service costs, and using Microsoft Office and CRM systems is essential. Excellent customer service skills and a full UK driving licence are required. Desirable experience includes working with conservatories, NVQ Level 2 or 3 in Fenestration Installation or Repair, CERTASS MTC (or equivalent), and a sound understanding of relevant building regulations. Benefits include a competitive salary, 23 days' holiday plus bank holidays, ongoing product and health & safety training, a company mobile phone, and access to an employee assistance programme. For more information or to apply please contact Chase Taylor Recruitment quoting reference MM6481.
Feb 16, 2026
Full time
An established fenestration business is seeking a hands on Service Department Manager to take ownership of its service and remedial function, covering windows, doors, conservatories, and associated products. This is a key operational role, responsible for managing service activity from initial customer contact through to resolution, while ensuring high standards of quality, compliance, and customer satisfaction. The successful candidate will manage service cases end to end, acting as the main point of contact for customers. You will also provide technical guidance relating to fenestration products, ensuring all service and remedial works comply with building regulations and recognised industry schemes such as CERTASS. A core part of the role involves scheduling and prioritising the Service Engineer's workload, ensuring warranty and urgent issues are addressed efficiently. You will also support customers and internal teams with advice on the correct use, care, and maintenance of products. In addition, the role includes responsibility for chargeable service works, producing quotations for non warranty repairs such as failed sealed units, hardware replacements, and lock repairs, helping to develop and grow service based revenue. Applicants should have a background in fenestration service and/or installation, with strong diagnostic and problem solving skills. Experience managing engineer schedules, ordering parts, controlling service costs, and using Microsoft Office and CRM systems is essential. Excellent customer service skills and a full UK driving licence are required. Desirable experience includes working with conservatories, NVQ Level 2 or 3 in Fenestration Installation or Repair, CERTASS MTC (or equivalent), and a sound understanding of relevant building regulations. Benefits include a competitive salary, 23 days' holiday plus bank holidays, ongoing product and health & safety training, a company mobile phone, and access to an employee assistance programme. For more information or to apply please contact Chase Taylor Recruitment quoting reference MM6481.
KAG Recruitment Consultancy
Wednesbury, West Midlands
K.A.G. Recruitment is proud to be exclusively partnering with our client a leading manufacturing company to recruit a Maintenance Engineer to join their team based in West Bromwich, Birmingham. Job Title: Maintenance Engineer Location: West Bromwich Salary: £42,000 - £47,000 DOE Hours: 42.5 hrs per week (flexibility due to business needs with weekend working when required) The role: You will work as part of a small team to provide a fully comprehensive maintenance service to the manufacturing facility, providing a reliable and professional service. You will ensure all machinery and equipment is available to use as required to meet the production plan. Supporting and contributing to a continuous improvement culture for site maintenance activity, continually seeking out cost reduction and efficiency improvement initiatives. Duties & Responsibilities : Assessment, diagnosis and repair of equipment as required to maintain production build plan Completion of annual Planned Maintenance plan Supervise contractors to carry out occasional work from time to time Maintain accurate records of work carried out on all equipment Carry out TPM routines for every production section Carry out all refurbishment work Utilise downtime periods to effectively overhaul equipment Assist in redesign of processes Carry out routine maintenance and machine refurbishment or upgrades as required to keep the machinery or equipment fit for purpose Re-locate and install equipment Identify machinery / equipment not fit for purpose and propose cost effective solutions to ensure activity can still be carried out Ensure all work that is undertaken is completed safely and with relevant authorisation Comply with the Health and Safety responsibilities as defined in the company health and safety policy, and ensure that any specific responsibilities are adequately delegated in their absence. Ensuring maintenance of plant production machines including CNC machines, edge-banders, saws, presses, and glue and lacquer line. You will be educated in an Engineering related discipline and also ideally have completed an apprenticeship or an equivalent formal training programme within manufacturing and maintenance that includes relevant practical experience. You will be an excellent communicator with the ability to take direction and challenge in a professional manner alongside proven experience of planned maintenance systems, continuous improvement, breakdown maintenance and installations, knowledge of PLCs and controls systems with good hands on knowledge within a manufacturing environment.
Feb 16, 2026
Full time
K.A.G. Recruitment is proud to be exclusively partnering with our client a leading manufacturing company to recruit a Maintenance Engineer to join their team based in West Bromwich, Birmingham. Job Title: Maintenance Engineer Location: West Bromwich Salary: £42,000 - £47,000 DOE Hours: 42.5 hrs per week (flexibility due to business needs with weekend working when required) The role: You will work as part of a small team to provide a fully comprehensive maintenance service to the manufacturing facility, providing a reliable and professional service. You will ensure all machinery and equipment is available to use as required to meet the production plan. Supporting and contributing to a continuous improvement culture for site maintenance activity, continually seeking out cost reduction and efficiency improvement initiatives. Duties & Responsibilities : Assessment, diagnosis and repair of equipment as required to maintain production build plan Completion of annual Planned Maintenance plan Supervise contractors to carry out occasional work from time to time Maintain accurate records of work carried out on all equipment Carry out TPM routines for every production section Carry out all refurbishment work Utilise downtime periods to effectively overhaul equipment Assist in redesign of processes Carry out routine maintenance and machine refurbishment or upgrades as required to keep the machinery or equipment fit for purpose Re-locate and install equipment Identify machinery / equipment not fit for purpose and propose cost effective solutions to ensure activity can still be carried out Ensure all work that is undertaken is completed safely and with relevant authorisation Comply with the Health and Safety responsibilities as defined in the company health and safety policy, and ensure that any specific responsibilities are adequately delegated in their absence. Ensuring maintenance of plant production machines including CNC machines, edge-banders, saws, presses, and glue and lacquer line. You will be educated in an Engineering related discipline and also ideally have completed an apprenticeship or an equivalent formal training programme within manufacturing and maintenance that includes relevant practical experience. You will be an excellent communicator with the ability to take direction and challenge in a professional manner alongside proven experience of planned maintenance systems, continuous improvement, breakdown maintenance and installations, knowledge of PLCs and controls systems with good hands on knowledge within a manufacturing environment.
Datalec Precision Installations (DPI) is a leading provider of data centre design, supply, build, and managed services. We are committed to delivering seamless and integrated solutions for data centre operators worldwide. Our team is dedicated to maintaining high standards of service and excellence in every project we undertake. We are seeking a Senior Sales Engineer to join our Team. This role is responsible for the production of design and solution requirements for multiple sales proposals and bid estimations, demonstrating technical understanding of the solutions offered. Collaborate within bid plans through effective communication and leverage technical expertise to obtain necessary support via internal teams or supply chain, ensuring customer timelines are met efficiently. Duties & Responsibilities Remain up to date with the Company's health, safety, and environmental statistics relative to industry benchmarks to demonstrate our credibility and influence current/prospective clients, as well as incorporate safety within tender processes. Work with the Senior management to identify and convert winning opportunities into profitable contracts, in line with business strategy. Use expertise, market intelligence, customer knowledge and influence to prepare a bid-winning strategy that differentiates DPI from our competition. Ownership of assigned bids and, where necessary, early engagement involving supply chain stakeholders to meet timescales. Ensure accuracy of estimated cost, through detailed review, lead and undertake peer review with teams and senior management. Present cost and sales values, while capturing any risks and opportunities at final settlement. Maintain sales pipeline data on completion of bid submission using coordinated management tools in line with business process. Manage the production of allocated bid submissions to ensure that: our differentiators are communicated effectively, submission documents are completed on time, fully respond to formal and informal questions posed in the customers' enquiry documentation and meet the requirements of the Invitation to Tender. Demonstrates sound understanding of software applications relevant to the job role and utilises technology to improve work processes. Uses technology to share information, communicate and collaborate. Establishes and develops a wide internal and external network supporting tendering and winning objectives. Demonstrates effective management and maintenance of third-party / supply chain relationships that are cost-effective and provide efficient service where applicable. Identifies ways to gain a competitive advantage through the delivery of superior levels of service. Leads secured bid handovers, ensuring the transition of knowledge has been recorded, received, and understood. Actively support the project teams so they fully understand the client design specification, build, suppliers' quotations, and customer requirements, enabling successful delivery. Consults and supports project teams asa subject matter expert (SME), providing the knowledge and expertise ina specific area of skill and experience. Collates and shares customer feedback, keeps up-to date with environment and market trends to inform service development. Manages and supports effective use of company email in terms of structure, format, storage, and retrieval. Represent the business and attend events to promote the well-being of the business and engage with customers. Represent the business, upholding our core values and behaviours with all internal and external customers, clients and third parties. Maintain business and client confidentiality, adhering to applicable Data Protection regulations and Information Security Standards in line with ccompanyand group policies and procedures. Essential Skills and Experience Experience within an M&E environment preferred, electrical knowledge essential. Sector and industry knowledge within the Data Centre and associated services environment. IT skills and use of Microsoft applications (Word, Excel, Project andPowerPoint - Intermediate / advanced level) Financial awareness of profit and loss and commercial costing. Good time management and prioritisation skills, with a results-oriented ethos. SSelf-drivenand motivated, able to work alone or part of a team Contributes to the development of DPI strategy and systems. To have completed the relevant levels of qualification that are relevant to the sector and industry. If Applicable - SMSTS & CSCS as appropriate Must have the necessary accreditation and certifications relevant to the level of this role. You must maintain and attend to the necessary qualifications. To Apply To apply for this position, please send your CV and a cover letter . For further information, please get in touch with HR on (0) . About Datalec Precision Installations (DPI) Datalec Precision Installations provides world-class, global data centre solutions, specialising in M&E and connectivity design, bespoke manufacturing, construction, and installation services. Supported by unmatched technical expertise, we offer consultancy, technical and critical cleaning, electronic security, and managed services to address every data centre need.
Feb 16, 2026
Full time
Datalec Precision Installations (DPI) is a leading provider of data centre design, supply, build, and managed services. We are committed to delivering seamless and integrated solutions for data centre operators worldwide. Our team is dedicated to maintaining high standards of service and excellence in every project we undertake. We are seeking a Senior Sales Engineer to join our Team. This role is responsible for the production of design and solution requirements for multiple sales proposals and bid estimations, demonstrating technical understanding of the solutions offered. Collaborate within bid plans through effective communication and leverage technical expertise to obtain necessary support via internal teams or supply chain, ensuring customer timelines are met efficiently. Duties & Responsibilities Remain up to date with the Company's health, safety, and environmental statistics relative to industry benchmarks to demonstrate our credibility and influence current/prospective clients, as well as incorporate safety within tender processes. Work with the Senior management to identify and convert winning opportunities into profitable contracts, in line with business strategy. Use expertise, market intelligence, customer knowledge and influence to prepare a bid-winning strategy that differentiates DPI from our competition. Ownership of assigned bids and, where necessary, early engagement involving supply chain stakeholders to meet timescales. Ensure accuracy of estimated cost, through detailed review, lead and undertake peer review with teams and senior management. Present cost and sales values, while capturing any risks and opportunities at final settlement. Maintain sales pipeline data on completion of bid submission using coordinated management tools in line with business process. Manage the production of allocated bid submissions to ensure that: our differentiators are communicated effectively, submission documents are completed on time, fully respond to formal and informal questions posed in the customers' enquiry documentation and meet the requirements of the Invitation to Tender. Demonstrates sound understanding of software applications relevant to the job role and utilises technology to improve work processes. Uses technology to share information, communicate and collaborate. Establishes and develops a wide internal and external network supporting tendering and winning objectives. Demonstrates effective management and maintenance of third-party / supply chain relationships that are cost-effective and provide efficient service where applicable. Identifies ways to gain a competitive advantage through the delivery of superior levels of service. Leads secured bid handovers, ensuring the transition of knowledge has been recorded, received, and understood. Actively support the project teams so they fully understand the client design specification, build, suppliers' quotations, and customer requirements, enabling successful delivery. Consults and supports project teams asa subject matter expert (SME), providing the knowledge and expertise ina specific area of skill and experience. Collates and shares customer feedback, keeps up-to date with environment and market trends to inform service development. Manages and supports effective use of company email in terms of structure, format, storage, and retrieval. Represent the business and attend events to promote the well-being of the business and engage with customers. Represent the business, upholding our core values and behaviours with all internal and external customers, clients and third parties. Maintain business and client confidentiality, adhering to applicable Data Protection regulations and Information Security Standards in line with ccompanyand group policies and procedures. Essential Skills and Experience Experience within an M&E environment preferred, electrical knowledge essential. Sector and industry knowledge within the Data Centre and associated services environment. IT skills and use of Microsoft applications (Word, Excel, Project andPowerPoint - Intermediate / advanced level) Financial awareness of profit and loss and commercial costing. Good time management and prioritisation skills, with a results-oriented ethos. SSelf-drivenand motivated, able to work alone or part of a team Contributes to the development of DPI strategy and systems. To have completed the relevant levels of qualification that are relevant to the sector and industry. If Applicable - SMSTS & CSCS as appropriate Must have the necessary accreditation and certifications relevant to the level of this role. You must maintain and attend to the necessary qualifications. To Apply To apply for this position, please send your CV and a cover letter . For further information, please get in touch with HR on (0) . About Datalec Precision Installations (DPI) Datalec Precision Installations provides world-class, global data centre solutions, specialising in M&E and connectivity design, bespoke manufacturing, construction, and installation services. Supported by unmatched technical expertise, we offer consultancy, technical and critical cleaning, electronic security, and managed services to address every data centre need.
Automation and Controls Engineer - Glamorgan - up to 58,000 + Relocation + Benefits - Ref 1995 I am currently recruiting for a Automation and Controls Engineer to work for a cutting-edge technology company based in Glamorgan. Salary up to 58,000 + Relocation + Benefits. The organisation has been in operation for many years and are worldwide leaders within the design, development, and manufacture of their highly intelligent products. As a business they have a very impressive turnover, employ around 250 people and are constantly evolving their legacy products as well as designing and developing new innovative products to bring to market. In line with demand for their products and to support the business with their innovation plans they have the need to create a new role and appoint another Automation and Controls Engineer on a permanent basis. In this role as an Automation and Controls Engineer, you will responsible for programming PLCs from scratch for a range of highly complex automation projects. They have a range of systems integrators that will integrate robots into the lines, but you may get involved in supporting them or doing this yourself if capable. There will also be some commissioning within the role and you may occasionally be required to attend suppliers sites to FAT test necessary equipment before it comes across to the factory for installation. You will be required to create the necessary technical specifications for the projects. It will be a combination of continuous improvement activities and new product introduction. This will be a typical day shift, but they do increase to double shifts when required which could be for up to 6 months a year in peak periods and when this happens you will be required to alternate between a 6-2, 2-10 shift pattern Monday-Friday. Essential Requirements: Experience as an Automation and Controls Engineer, Automation Engineer, Controls Engineer, PLC Programmer or similar At least 18 months experience programming PLC's Experience commissioning equipment and lines Desirable Requirements: Experience Beckhoff, Siemens or Omron Experience with FAT testing Experience working in a highly regulated environment Experience programming robots and/or integrating them This is a fantastic opportunity for an Automation and Controls Engineer to work for a growing company who are working with some of the most advanced technology available. With the ambitious, but realistic plans the company has forecast there will be lots of opportunities to develop and progress internally if this appeals. This is an immediate requirement so if you have the required skills and experience then please get in touch with an updated copy of your CV. Either apply direct or contact Adam on (phone number removed).
Feb 15, 2026
Full time
Automation and Controls Engineer - Glamorgan - up to 58,000 + Relocation + Benefits - Ref 1995 I am currently recruiting for a Automation and Controls Engineer to work for a cutting-edge technology company based in Glamorgan. Salary up to 58,000 + Relocation + Benefits. The organisation has been in operation for many years and are worldwide leaders within the design, development, and manufacture of their highly intelligent products. As a business they have a very impressive turnover, employ around 250 people and are constantly evolving their legacy products as well as designing and developing new innovative products to bring to market. In line with demand for their products and to support the business with their innovation plans they have the need to create a new role and appoint another Automation and Controls Engineer on a permanent basis. In this role as an Automation and Controls Engineer, you will responsible for programming PLCs from scratch for a range of highly complex automation projects. They have a range of systems integrators that will integrate robots into the lines, but you may get involved in supporting them or doing this yourself if capable. There will also be some commissioning within the role and you may occasionally be required to attend suppliers sites to FAT test necessary equipment before it comes across to the factory for installation. You will be required to create the necessary technical specifications for the projects. It will be a combination of continuous improvement activities and new product introduction. This will be a typical day shift, but they do increase to double shifts when required which could be for up to 6 months a year in peak periods and when this happens you will be required to alternate between a 6-2, 2-10 shift pattern Monday-Friday. Essential Requirements: Experience as an Automation and Controls Engineer, Automation Engineer, Controls Engineer, PLC Programmer or similar At least 18 months experience programming PLC's Experience commissioning equipment and lines Desirable Requirements: Experience Beckhoff, Siemens or Omron Experience with FAT testing Experience working in a highly regulated environment Experience programming robots and/or integrating them This is a fantastic opportunity for an Automation and Controls Engineer to work for a growing company who are working with some of the most advanced technology available. With the ambitious, but realistic plans the company has forecast there will be lots of opportunities to develop and progress internally if this appeals. This is an immediate requirement so if you have the required skills and experience then please get in touch with an updated copy of your CV. Either apply direct or contact Adam on (phone number removed).
Company description: Electrical Installation Technician (Entry Level) Job description: Electrical Installation Technician (Entry Level) At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all click apply for full job details
Feb 15, 2026
Full time
Company description: Electrical Installation Technician (Entry Level) Job description: Electrical Installation Technician (Entry Level) At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all click apply for full job details
Looking to take the next step in your career within civil engineering or construction? We're working with a growing design, manufacture, and installation business in the highways and infrastructure sector, who are looking to recruit a Junior Estimator to join their commercial team. This role is ideal for someone with an engineering or construction background who wants to build a career in estimatin click apply for full job details
Feb 15, 2026
Full time
Looking to take the next step in your career within civil engineering or construction? We're working with a growing design, manufacture, and installation business in the highways and infrastructure sector, who are looking to recruit a Junior Estimator to join their commercial team. This role is ideal for someone with an engineering or construction background who wants to build a career in estimatin click apply for full job details
SIGNING ON BONUS - 500 from day1 , another 500 after 3months and a further 1500 after 6months, 15% total pension, overtime paid at a premium, bonus, job security and on-going development are just a few perks that the Electrical Engineer will receive whilst working for this growing manufacturing business. Due to organic growth, we are recruiting for an Electrical Engineer to join this well-established manufacturing organisation. The company is based at the heart of Glossop, Derbyshire offering easy access from surrounding towns and cities such as Barnsley, Buxton, Stalybridge, Stockport, and Sheffield. Working Hours of the Electrical Engineer : Week 1 Mon, Tues, Fri, Sat, Sun 12hrs days. Week 2 Wed, Thurs 12hrs days. Week 3 Mon, Tues, Fri, Sat, Sun 12hr nights. Week 4 Wed, Thurs 12hrs nights. In return, the successful Electrical Engineer will receive : Salary is 51000 per Annum + 2500 Signing on Bonus. 23 holidays plus Stats. Private Health Care. Workwear Provided. Performance Bonus Schemes. Ongoing development and training. Ideally, the successful Electrical Engineer will have : HNC Engineering Qualification/ Level 3 Trained. Experience in fault diagnosis /repair/maintenance in a steelwork /heavy engineering environment. Worked on Electrical Control Circuits and 3 phase power supplies. Planned Preventative Maintenance. Operated computerised maintenance systems to monitor and record work. E3R are keen to see applications from candidates with experience as Electrical Engineers, who have carried out the installation, maintenance, testing, and repair of all equipment used within a manufacturing industry. To apply for this Electrical Engineer role, please click "Apply Now" and attach your most up-to date CV.
Feb 15, 2026
Full time
SIGNING ON BONUS - 500 from day1 , another 500 after 3months and a further 1500 after 6months, 15% total pension, overtime paid at a premium, bonus, job security and on-going development are just a few perks that the Electrical Engineer will receive whilst working for this growing manufacturing business. Due to organic growth, we are recruiting for an Electrical Engineer to join this well-established manufacturing organisation. The company is based at the heart of Glossop, Derbyshire offering easy access from surrounding towns and cities such as Barnsley, Buxton, Stalybridge, Stockport, and Sheffield. Working Hours of the Electrical Engineer : Week 1 Mon, Tues, Fri, Sat, Sun 12hrs days. Week 2 Wed, Thurs 12hrs days. Week 3 Mon, Tues, Fri, Sat, Sun 12hr nights. Week 4 Wed, Thurs 12hrs nights. In return, the successful Electrical Engineer will receive : Salary is 51000 per Annum + 2500 Signing on Bonus. 23 holidays plus Stats. Private Health Care. Workwear Provided. Performance Bonus Schemes. Ongoing development and training. Ideally, the successful Electrical Engineer will have : HNC Engineering Qualification/ Level 3 Trained. Experience in fault diagnosis /repair/maintenance in a steelwork /heavy engineering environment. Worked on Electrical Control Circuits and 3 phase power supplies. Planned Preventative Maintenance. Operated computerised maintenance systems to monitor and record work. E3R are keen to see applications from candidates with experience as Electrical Engineers, who have carried out the installation, maintenance, testing, and repair of all equipment used within a manufacturing industry. To apply for this Electrical Engineer role, please click "Apply Now" and attach your most up-to date CV.
# Business Customer Support Technician Apprentice LeedsJob Req ID: 54299Posting Date: 14 Jan 2026Function: ApprenticesUnit: BusinessLocation: Sovereign Street, Leeds, United KingdomSalary: 23,810 Business - Customer Support Technician Apprentice - Information Communications Technician level 3 Duration of the study programme - 18 months Location - 1 Sovereign Street, ,LEEDS, LS1 4BTCandidates must reside within a 90 minute commute of the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 7th September 2026 Apply by Date no end date for Field Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. A Level 3 Information Communication Technology qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an Information Communications Technician level 3 Qualification.The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice LeedsJob Req ID: 54299Posting Date: 14 Jan 2026Function: ApprenticesUnit: BusinessLocation: Sovereign Street, Leeds, United KingdomSalary: 23,810 Business - Customer Support Technician Apprentice - Information Communications Technician level 3 Duration of the study programme - 18 months Location - 1 Sovereign Street, ,LEEDS, LS1 4BTCandidates must reside within a 90 minute commute of the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 7th September 2026 Apply by Date no end date for Field Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. A Level 3 Information Communication Technology qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an Information Communications Technician level 3 Qualification.The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that
# Business Customer Support Technician Apprentice PlymouthJob Req ID: 54461Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Tamerton Foliot Road, Plymouth, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Tamerton Foliot Road, Whitleigh,PLYMOUTH, PL6 5DTCandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 7th September 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice PlymouthJob Req ID: 54461Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Tamerton Foliot Road, Plymouth, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Tamerton Foliot Road, Whitleigh,PLYMOUTH, PL6 5DTCandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 7th September 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds
# Business Customer Support Technician Apprentice BirminghamJob Req ID: 54458Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Snowhill, Birmingham, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - SNOWHILL QUEENSWAY, BIRMINGHAM, B4 6GACandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice BirminghamJob Req ID: 54458Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Snowhill, Birmingham, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - SNOWHILL QUEENSWAY, BIRMINGHAM, B4 6GACandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely
# Business Customer Support Technician Apprentice ExeterJob Req ID: 54462Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Exeter Business Park, Exeter, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - 3 Oberon Road, Exeter Business Park, EXETER, EX1 3QDCandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice ExeterJob Req ID: 54462Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Exeter Business Park, Exeter, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - 3 Oberon Road, Exeter Business Park, EXETER, EX1 3QDCandidates must reside within a 20 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds
# Business Customer Support Technician Apprentice PeterboroughJob Req ID: 54456Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Westwood, Peterborough, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Saville Road, Westwood, PETERBOROUGH, PE3 7NZTo ensure effective coverage of the area and to support personal wellbeing, candidates must reside within a 30 mile commute of our work location (PE3 7NZ, Peterborough) . Please note that due to geographical coverage needs, the northern boundary is more limited, and applicants should live no more than 5 miles north of PE3 7NZ. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice PeterboroughJob Req ID: 54456Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Westwood, Peterborough, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Saville Road, Westwood, PETERBOROUGH, PE3 7NZTo ensure effective coverage of the area and to support personal wellbeing, candidates must reside within a 30 mile commute of our work location (PE3 7NZ, Peterborough) . Please note that due to geographical coverage needs, the northern boundary is more limited, and applicants should live no more than 5 miles north of PE3 7NZ. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 Qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an ICT Comms Tech Level 3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection
# Business Customer Support Technician Apprentice ChelmsfordJob Req ID: 54455Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Widford, Chelmsford, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Widford Industrial Estate, Rodney Way, CHELMSFORD, CM1 3BYCandidates must reside within a 30 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an Information Communications Technician level 3 Qualification.The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic
Feb 15, 2026
Full time
# Business Customer Support Technician Apprentice ChelmsfordJob Req ID: 54455Posting Date: 12 Feb 2026Function: ApprenticesUnit: UK BusinessLocation: Widford, Chelmsford, United KingdomSalary: 23,810.00 Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Location - Widford Industrial Estate, Rodney Way, CHELMSFORD, CM1 3BYCandidates must reside within a 30 miles commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Salary £ 23,810 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Security Checks Because of the sensitive nature of the work, you will need to go through additional personnel screening and Government SC clearance Watch this video to find out how this process works: Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits.Accessibility support for CandidatesJoin us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on-site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field- based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Work on-site across different customer locations. Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands-on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem-solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3 qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future-ready solutions. Your Future Career Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future-ready. About the apprenticeship you'll study for This apprenticeship will last 18 months, and you'll spend a minimum 20% of your working hours will be dedicated to learning and studying. You'll also complete one "study day" a week. At the end of your hard work, you will gain an Information Communications Technician level 3 Qualification.The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have.BT Group will never ask for payment during recruitment. All genuine BT Group communications come or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job-seeking community safe. We look forward to receiving your application! Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic
Select how often (in days) to receive an alert: Business Customer Support Technician Apprentice - Northolt Greenford Posting Date: 12 Feb 2026 Unit: UK Business Location: Greenford (4034), Greenford, United Kingdom Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Candidates must reside within a 15 miles radius commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Apply by Date Salary £ 23,810 Outer London Weighting - annual allowance of £1,637.00 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits. Join us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future ready solutions. Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future ready. About the apprenticeship you'll study for This apprenticeship will last18months,andyou'llspend a minimum20% of your working hours will be dedicated to learning and studying.You'llalso complete one "study day" a week. Atthe end of your hard work, you will gainanICT Comms Tech Level3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL What's in it for you? Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have. BT Group will never ask for payment during recruitment. All genuine BT Group communications come emails or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job seeking community safe. We look forward to receiving your application! About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Feb 15, 2026
Full time
Select how often (in days) to receive an alert: Business Customer Support Technician Apprentice - Northolt Greenford Posting Date: 12 Feb 2026 Unit: UK Business Location: Greenford (4034), Greenford, United Kingdom Business - Customer Support Technician Apprentice level 3 Duration of the study programme - 18 months Candidates must reside within a 15 miles radius commute from the specified location, to ensure effective coverage of the area and support personal wellbeing. Start date - 6th July 2026 Apply by Date Salary £ 23,810 Outer London Weighting - annual allowance of £1,637.00 Full time - Paid Apprenticeship Hours: 37.5 hrs Mon- Fri Entry Requirements You'll need to achieve five GCSEs at grades 4-9 (C or above), including English and Maths. Equivalent qualifications are accepted. Full manual driving licence Right to Work All applicants will need a full UK Right to Work for the duration of the 18-month scheme, without this we cannot accept an application. Internal candidates will have to take on Terms & Conditions of the Apprentice role including salary and benefits. Join us as an apprentice and you'll get dedicated support, a personal buddy, hands on exposure across the business, and the chance to build real world, transferrable skills that set you up for long term success. What we're looking for A passion for providing a fantastic service to our customers - this is the critical one! Willingness to learn, adapt, and embrace new technologies and challenges. A curious personality alongside problem solving skills. About this role Work on site with a diverse range of customers, from small local businesses to large FTSE 100 organisations, with no two days the same. Support customers with a wide variety of needs across hardware, software, and infrastructure. Visit customer sites to install, set up, and optimise BT products and services, as well as carry out non complex repairs. Engage directly with customers-talking through ideas, resolving issues, and ensuring their services are fully optimised. Recommend suitable digital products and services to help customers get the most from their technology. Travel between customer locations as part of a dynamic, field based role. Join a supportive team where full training is provided-technical passion and a proactive attitude matter more than prior experience. What You'll Do Install, configure, and optimise BT products, apps, and services. Carry out non complex repairs and provide deskside support for devices such as laptops, PCs, and printers. Support installations, migrations, and rollouts. Diagnose and resolve hardware and software issues. Guide customers through solutions and recommend suitable digital products and services. What You'll Learn Hands on field engineering and customer support experience. How to install and configure BT applications and services. Diagnostic and troubleshooting techniques for hardware, software, and connectivity issues. Logical problem solving and customer service best practice. Technical knowledge of networking, cabling, and system setups. An ICT Comms Tech Level 3qualification through structured apprenticeship training. Exposure to BT's innovative technologies and future ready solutions. Progression opportunities within BT Group across multiple brands (EE, BT, Plusnet, Openreach). Potential to move into advanced engineering roles or leadership positions. Be part of a global technology leader committed to diversity, inclusion, and sustainability. Build a career in a growing industry with roles in field service, technical support, and beyond. Access to continuous learning and development programs to keep your skills future ready. About the apprenticeship you'll study for This apprenticeship will last18months,andyou'llspend a minimum20% of your working hours will be dedicated to learning and studying.You'llalso complete one "study day" a week. Atthe end of your hard work, you will gainanICT Comms Tech Level3 Qualification. The training provider is Firebrand and the college is located in Wyboston Lakes, Bedford. Location - Firebrand Training, The Willows, Great N Rd, Wyboston MK44 3AL What's in it for you? Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more Ready to Apply It's easy to apply online; just tell us about your details and current education. You will then complete 5 text-based questions and 1 video question. If successful, you will attend an interview and have the chance to ask questions you might have. BT Group will never ask for payment during recruitment. All genuine BT Group communications come emails or . Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let's look out for one another and keep our job seeking community safe. We look forward to receiving your application! About us BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. Although these roles are listed as full time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
