Your new company We are partnering with one of the UK's leading property consultancies to find a graduate Assistant Service Charge Accountant for their Nottingham Office. As part of a dynamic accounting team, you will play a crucial role in managing service charge accounts and ensuring financial accuracy. Your new role Account Pack Preparation: Compile comprehensive account packs for submission to auditors. Trial Balance Reports: Generate trial balance reports assessing financial health. Audit Query Handling: Address audit queries promptly and efficiently. Service Charge Tracking: Maintain the service charge year-end tracking systems using INVU. Pre-Audit Queries: Collaborate with Property Managers and Facilities Managers to answer any pre-audit queries. Auditor Coordination: Chase auditors for outstanding accounts and finalise draft accounts with Property Managers. VAT Checks: Prepare VAT checks as needed. Client Statements: Create quarterly client statements and reports. Budget Assistance: Support the Property Management Team during quarterly forecasting and annual service charge budget processes. Year-End Accounts: Coordinate year-end accounts processes, ensuring timely certification and issuance of packs within 4 months of the service charge year-end service. Process Improvement: Identify areas for process enhancement and discuss these with your Line Manager. Service Charge Meetings: Regularly attend service charge meetings with Property and Facilities Managers. Client Interaction: Attend client service charge meetings when required. What you'll need to succeed Trace PM&A System: Experience with this system is preferable but not essential. Excel Proficiency: Strong knowledge of Excel, at least to an intermediate level. Organisational Skills: Outstanding organisational and communication skills, both oral and written. Professional Approach: Maintain a professional and organised work ethic. Team Player: Foster a positive and helpful attitude within a team environment. What you'll get in return Study support Great opportunities for career progression Flexible working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 01, 2024
Full time
Your new company We are partnering with one of the UK's leading property consultancies to find a graduate Assistant Service Charge Accountant for their Nottingham Office. As part of a dynamic accounting team, you will play a crucial role in managing service charge accounts and ensuring financial accuracy. Your new role Account Pack Preparation: Compile comprehensive account packs for submission to auditors. Trial Balance Reports: Generate trial balance reports assessing financial health. Audit Query Handling: Address audit queries promptly and efficiently. Service Charge Tracking: Maintain the service charge year-end tracking systems using INVU. Pre-Audit Queries: Collaborate with Property Managers and Facilities Managers to answer any pre-audit queries. Auditor Coordination: Chase auditors for outstanding accounts and finalise draft accounts with Property Managers. VAT Checks: Prepare VAT checks as needed. Client Statements: Create quarterly client statements and reports. Budget Assistance: Support the Property Management Team during quarterly forecasting and annual service charge budget processes. Year-End Accounts: Coordinate year-end accounts processes, ensuring timely certification and issuance of packs within 4 months of the service charge year-end service. Process Improvement: Identify areas for process enhancement and discuss these with your Line Manager. Service Charge Meetings: Regularly attend service charge meetings with Property and Facilities Managers. Client Interaction: Attend client service charge meetings when required. What you'll need to succeed Trace PM&A System: Experience with this system is preferable but not essential. Excel Proficiency: Strong knowledge of Excel, at least to an intermediate level. Organisational Skills: Outstanding organisational and communication skills, both oral and written. Professional Approach: Maintain a professional and organised work ethic. Team Player: Foster a positive and helpful attitude within a team environment. What you'll get in return Study support Great opportunities for career progression Flexible working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
I am currently working with a Housing Association based in London, looking for an Assistant Director (Repairs and Maintenance) Our client is looking for an Assistant Director to Lead their Repairs and Maintenance team. They are seeking a candidate who will play a crucial role in the operation directorate. Key Responsibilities: Lead the Repairs and Maintenance team Budget management Ensure that statutory compliance contracts are managed efficiently and effectively in accordance with the relevant legislation and requirements. Leadership and management of a large staff group. Attendance at Executive, Committee and Resident meetings. Liaise with heads of service, staff, and external partners. Requirements: Experience in leadership of relevant areas. Ability to work independently, manage workload efficiently, and meet deadlines. Knowledge of Civica, Keystone, DRS and OneServe repairs applications Relevant degree and/ or professional qualification or equivalent knowledge/ experience. About them Our client is a housing association based in London. They own and manage over 17,000 homes across London and the Southeast, providing high- quality housing and support for their communities. If you're a passionate Assistant Director looking for an opportunity to make an impact, apply now to join them in shaping a brighter future. Please get in touch today with our Property and Housing Specialist Debbie King on (phone number removed) for more details on opportunities available, or apply below with your CV. Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 01, 2024
Full time
I am currently working with a Housing Association based in London, looking for an Assistant Director (Repairs and Maintenance) Our client is looking for an Assistant Director to Lead their Repairs and Maintenance team. They are seeking a candidate who will play a crucial role in the operation directorate. Key Responsibilities: Lead the Repairs and Maintenance team Budget management Ensure that statutory compliance contracts are managed efficiently and effectively in accordance with the relevant legislation and requirements. Leadership and management of a large staff group. Attendance at Executive, Committee and Resident meetings. Liaise with heads of service, staff, and external partners. Requirements: Experience in leadership of relevant areas. Ability to work independently, manage workload efficiently, and meet deadlines. Knowledge of Civica, Keystone, DRS and OneServe repairs applications Relevant degree and/ or professional qualification or equivalent knowledge/ experience. About them Our client is a housing association based in London. They own and manage over 17,000 homes across London and the Southeast, providing high- quality housing and support for their communities. If you're a passionate Assistant Director looking for an opportunity to make an impact, apply now to join them in shaping a brighter future. Please get in touch today with our Property and Housing Specialist Debbie King on (phone number removed) for more details on opportunities available, or apply below with your CV. Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Worth Recruiting Property Industry Recruitment SALES DIRECTOR/BRANCH PARTNER Residential Estate Agency Location: Banstead, SM7 Salary: OTE £65k Position: Permanent Full Time An outstanding opportunity has arisen for an experienced Sales Director/Branch Partner who has the ability and knowledge to handle the prime properties in and around Tadworth / Kingswood / Banstead. The perfect candidate will be one who is ambitious; with charisma and gravitas and who wants to help grow and develop an already successful brand premium brand. You must be articulate, educated and confident in dealing with high net worth clients and homes. You will be accomplished at generating and winning new business, negotiating deals and providing first class levels of customer service. Skills: The skills required for this Sales Director/Branch Partner role will include: At least 2 years previous experience as an Assistant Sales Manager / Lister Experience in the upper end of the property market Listing / Valuations experience Excellent sales ability Managerial experience High level of customer service skills Good telephone manner and positive attitude Well presented, ambitious and self-motivated Knowledge of the Tadworth / Kingswood / Banstead area Full Driving License essential Thoroughly professional approach to Estate Agency The Company: Our client is an Independent Sales & Lettings Agency with a highly specialised Premium Brand that focuses on the top end of the market Benefits: With this Sales Director/Branch Partner role benefits include: Fantastic career opportunities Highly competitive salary Large commission opportunities Contact Us: If you are interested in this role as a Sales Director/Branch Partner , please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services and Prop Tech. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR38040 Sales Director/Branch Partner
May 01, 2024
Full time
Worth Recruiting Property Industry Recruitment SALES DIRECTOR/BRANCH PARTNER Residential Estate Agency Location: Banstead, SM7 Salary: OTE £65k Position: Permanent Full Time An outstanding opportunity has arisen for an experienced Sales Director/Branch Partner who has the ability and knowledge to handle the prime properties in and around Tadworth / Kingswood / Banstead. The perfect candidate will be one who is ambitious; with charisma and gravitas and who wants to help grow and develop an already successful brand premium brand. You must be articulate, educated and confident in dealing with high net worth clients and homes. You will be accomplished at generating and winning new business, negotiating deals and providing first class levels of customer service. Skills: The skills required for this Sales Director/Branch Partner role will include: At least 2 years previous experience as an Assistant Sales Manager / Lister Experience in the upper end of the property market Listing / Valuations experience Excellent sales ability Managerial experience High level of customer service skills Good telephone manner and positive attitude Well presented, ambitious and self-motivated Knowledge of the Tadworth / Kingswood / Banstead area Full Driving License essential Thoroughly professional approach to Estate Agency The Company: Our client is an Independent Sales & Lettings Agency with a highly specialised Premium Brand that focuses on the top end of the market Benefits: With this Sales Director/Branch Partner role benefits include: Fantastic career opportunities Highly competitive salary Large commission opportunities Contact Us: If you are interested in this role as a Sales Director/Branch Partner , please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services and Prop Tech. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR38040 Sales Director/Branch Partner
Bristol/Keynsham • New Business Partner (Sales) • 25k Basic - 3k (Max) Car Allowance • 40k OTE Available • Independent Agency • Strong Independent estate agency requires a New Business Partner (Sales) to operate in the Bristol area supporting the market share growth for this leading brand. With your previous experience, which includes sales valuations, you will relish the the opportunity to operate with autonomy across the city to enable you to spend as much time with your clients as possible. As the New Business Partner (Sales) you will already possess strong agency knowledge and be comfortable in all scenarios. Combining your ability to build rapport quickly with clients and to present to very high standards, you will bring further success and added value to our client's sales portfolio. Responsibilities for this New Business Partner (Sales) will include: Conducting residential valuations to high standards Deliver high levels of customer service List new property at volume to drive market share growth Stay aware of the market conditions to remain effective in the local market Ensuring close client contact and offering professional advice at all times Skills & Experience for this New Business Partner (Sales) role: Ability to build great relationships Demonstrate ability to win instructions Hands on approach Passion and enthusiasm Customer focused and team player Benefits for this New Business Partner (Sales) role include: 25k basic salary Car allowance 3k OTE 40k Development and training Pension Contact Details: If you are interested in this role as a New Business Partner (Sales) please contact Jason Carlisle at Rayner Personnel (phone number removed) and please forward a copy of your CV to: (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
May 01, 2024
Full time
Bristol/Keynsham • New Business Partner (Sales) • 25k Basic - 3k (Max) Car Allowance • 40k OTE Available • Independent Agency • Strong Independent estate agency requires a New Business Partner (Sales) to operate in the Bristol area supporting the market share growth for this leading brand. With your previous experience, which includes sales valuations, you will relish the the opportunity to operate with autonomy across the city to enable you to spend as much time with your clients as possible. As the New Business Partner (Sales) you will already possess strong agency knowledge and be comfortable in all scenarios. Combining your ability to build rapport quickly with clients and to present to very high standards, you will bring further success and added value to our client's sales portfolio. Responsibilities for this New Business Partner (Sales) will include: Conducting residential valuations to high standards Deliver high levels of customer service List new property at volume to drive market share growth Stay aware of the market conditions to remain effective in the local market Ensuring close client contact and offering professional advice at all times Skills & Experience for this New Business Partner (Sales) role: Ability to build great relationships Demonstrate ability to win instructions Hands on approach Passion and enthusiasm Customer focused and team player Benefits for this New Business Partner (Sales) role include: 25k basic salary Car allowance 3k OTE 40k Development and training Pension Contact Details: If you are interested in this role as a New Business Partner (Sales) please contact Jason Carlisle at Rayner Personnel (phone number removed) and please forward a copy of your CV to: (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Worth Recruiting Property Industry Recruitment SENIOR SALES NEGOTIATOR / LISTER Location: Horsham, RH12 Salary: OTE £50k Position: Permanent Full Time Our client is a market leading local independent Estate Agency and they are looking for a highly motivated, experienced Senior Sales Negotiator / Valuer to join their established Estate Agency based in the Horsham area. The ideal candidate should have previous experience as a Sales Negotiator and also the ability to win Sales Listings at the right price for the right fee! The ideal candidate will be well-presented, articulate, well-spoken, professional, polite and able to sell themselves and their company. A local candidate with good local knowledge would be perfect but the company will consider a candidate with the right experience if they live within easy commuting distance. Our client offers a great opportunity to progress and develop a career with a stable, long founded firm. They also offer a great package with excellent earning potential. Skills: The skills required for this Senior Sales Negotiator / Valuer role will include : Previous experience as a Sales Negotiator A sales/customer service background Excellent sales ability High level of customer service skills Good telephone manner and positive attitude Well presented, ambitious and self-motivated Knowledge of Horsham and the surrounding area helpful Full Driving License essential and own car preferred Thoroughly professional approach to Estate Agency The Company: Our client is a leading independent professional firm with an excellent professional reputation and several local offices in and around the Horsham area. Benefits: With this Senior Sales Negotiator / Valuer role include: 5 day working week Fantastic career development potential and partnership opportunities Competitive basic salary Contact Us: If you are interested in this role as a Senior Sales Negotiator / Valuer please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. Please Note: Worth Recruiting are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data only for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR37483 - Senior Sales Negotiator / Valuer
May 01, 2024
Full time
Worth Recruiting Property Industry Recruitment SENIOR SALES NEGOTIATOR / LISTER Location: Horsham, RH12 Salary: OTE £50k Position: Permanent Full Time Our client is a market leading local independent Estate Agency and they are looking for a highly motivated, experienced Senior Sales Negotiator / Valuer to join their established Estate Agency based in the Horsham area. The ideal candidate should have previous experience as a Sales Negotiator and also the ability to win Sales Listings at the right price for the right fee! The ideal candidate will be well-presented, articulate, well-spoken, professional, polite and able to sell themselves and their company. A local candidate with good local knowledge would be perfect but the company will consider a candidate with the right experience if they live within easy commuting distance. Our client offers a great opportunity to progress and develop a career with a stable, long founded firm. They also offer a great package with excellent earning potential. Skills: The skills required for this Senior Sales Negotiator / Valuer role will include : Previous experience as a Sales Negotiator A sales/customer service background Excellent sales ability High level of customer service skills Good telephone manner and positive attitude Well presented, ambitious and self-motivated Knowledge of Horsham and the surrounding area helpful Full Driving License essential and own car preferred Thoroughly professional approach to Estate Agency The Company: Our client is a leading independent professional firm with an excellent professional reputation and several local offices in and around the Horsham area. Benefits: With this Senior Sales Negotiator / Valuer role include: 5 day working week Fantastic career development potential and partnership opportunities Competitive basic salary Contact Us: If you are interested in this role as a Senior Sales Negotiator / Valuer please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. Please Note: Worth Recruiting are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data only for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR37483 - Senior Sales Negotiator / Valuer
Senior Housing with Support Manager Nottingham 34,140 Overall responsibility The Area Manager for Later Living Services is responsible for up to 800 geographically dispersed units of accommodation split between Category 1 age designated accommodation, Category 2 sheltered accommodation and leaseholder/shared ownership accommodation. Properties may be centred around community provision, in blocks or dispersed. The post holder will recruit, train, lead, manage and support a team of site-based colleagues and will be responsible for all aspects of operational activity to include: Improving key performance around quality assurance, occupancy, debt, ASB management, customer engagement, complaint handling, safeguarding and compliance (list not exhaustive). Contribution to and delivery of the later living strategic plan at a local level and drive a continuous improvement culture whilst maintaining a focus on colleague competency and wellbeing. Raising customer voice and encouraging input to help shape services at a local level and building relationships with key stakeholders to support that delivery Making sure local service delivery is compliant with all regulatory, statutory, and internal governance/policy requirements. Colleague Management Customer Care Develop and maintain local multi-agency links for the benefit of customers and MTVH and use these to deliver efficient, co-ordinated services to customers. Understand the frameworks in place to support customers at risk and use these effectively. Work in partnership with all areas of the business and external providers to provide appropriate support for vulnerable customers. Manage complaints effectively, using strong customer and communication skills to resolve complaints at the first stage. Develop and maintain local relationships with key local stakeholders, and respond to enquiries from MPs, Councilors and other stakeholders relating to local issues. Feedback and engagement with customers on areas such as changes to Service Charges, Planned Works, Service Delivery, own the patch! To participate in any response to an emergency situation. Estate Services Be the lead for tenant and resident associations and any other estate or block resident forum, coordinating the input and performance of other internal and external performance areas to deliver a satisfactory outcome for residents and MTVH. Represent MTVH at local meetings and events with customers and stakeholders, and act as the public face of MTVH in the local area, and support the work of the Regional Panel. Take the lead on managing the local environment, working with customers, contractors and stakeholders to ensure that the environment meets service standards and customer expectations. Accountable for regular estate inspections and regular monitoring of service contracts including cleaning and grounds maintenance, acting to drive up standards of our partner contractors. Building productive and positive relationships with the accountable people for the contract management in different areas of the business. Report and monitor communal repairs reported during an estate inspection, escalating as necessary. Manage parking issues Conduct non-technical, health and safety checks on a regular basis and report any failures through the designated system, ensuring that remedial works are subsequently carried out Manage complex tenancy and lease related issues, including succession, mutual exchange, assignment of tenancies. Deal with service charge queries as required having a good local knowledge of the delivery of services and costs Tenancy Enforcement Take the lead on managing ASB cases in your assigned area, drawing in the support of the specialist Tenancy Enforcement team where needed. Deliver a robust approach to tenancy and estate management, including a clear and decisive approach to tackling fraud and subletting. Work with the central income team to manage arrears up to a defined limit including resident visits, referral to money advice and pre court action. Ensure tenants and leaseholders comply with the terms of their tenancy and lease agreements, undertaking investigations for allegations of anti-social behaviour, and undertaking tenancy and lease enforcement through formal warnings and the legal systems where necessary, including preparing cases for presentation to court. Lettings Management Support colleagues managed to conduct viewings of empty properties with new customers and complete new tenancy sign ups. Make sure pre tenancy termination and mutual exchange visits for all properties in the area take place as required, referring to the Property Directorate where appropriate. Ensuing settling in visits to ensure the well-being of new customers and refer to internal support agencies take place. Liaise with internal teams to promote the efficient management of empty properties. Budget Management Recruitment, management, and professional development of Housing with Support Managers and ensuring resources are effectively deployed within their area of responsibility Accountable for the Sheltered Housing Service reporting on and meeting internal and external KPI?s Working with business development to bring on line new initiatives to improve the offer to our customers, colleagues and commissioners. Manage relationships with customers, internal departments, managing agents, lease tenants, leaseholders and organisations providing support under an agreement with Metropolitan and follow up actions where required. Lead services by example, adhering to business standards, policies, processes, and procedures. Embed a positive safeguarding culture across their specified locality and manage complaints and incidents across their specified locality ensuring that policy and process have been followed. Contribute to the management of the service income and expenditure budgets effectively, to meet contract and business requirements, maintaining excellent standards of service delivery. For our full Job Description please see attached documents! Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
May 01, 2024
Contractor
Senior Housing with Support Manager Nottingham 34,140 Overall responsibility The Area Manager for Later Living Services is responsible for up to 800 geographically dispersed units of accommodation split between Category 1 age designated accommodation, Category 2 sheltered accommodation and leaseholder/shared ownership accommodation. Properties may be centred around community provision, in blocks or dispersed. The post holder will recruit, train, lead, manage and support a team of site-based colleagues and will be responsible for all aspects of operational activity to include: Improving key performance around quality assurance, occupancy, debt, ASB management, customer engagement, complaint handling, safeguarding and compliance (list not exhaustive). Contribution to and delivery of the later living strategic plan at a local level and drive a continuous improvement culture whilst maintaining a focus on colleague competency and wellbeing. Raising customer voice and encouraging input to help shape services at a local level and building relationships with key stakeholders to support that delivery Making sure local service delivery is compliant with all regulatory, statutory, and internal governance/policy requirements. Colleague Management Customer Care Develop and maintain local multi-agency links for the benefit of customers and MTVH and use these to deliver efficient, co-ordinated services to customers. Understand the frameworks in place to support customers at risk and use these effectively. Work in partnership with all areas of the business and external providers to provide appropriate support for vulnerable customers. Manage complaints effectively, using strong customer and communication skills to resolve complaints at the first stage. Develop and maintain local relationships with key local stakeholders, and respond to enquiries from MPs, Councilors and other stakeholders relating to local issues. Feedback and engagement with customers on areas such as changes to Service Charges, Planned Works, Service Delivery, own the patch! To participate in any response to an emergency situation. Estate Services Be the lead for tenant and resident associations and any other estate or block resident forum, coordinating the input and performance of other internal and external performance areas to deliver a satisfactory outcome for residents and MTVH. Represent MTVH at local meetings and events with customers and stakeholders, and act as the public face of MTVH in the local area, and support the work of the Regional Panel. Take the lead on managing the local environment, working with customers, contractors and stakeholders to ensure that the environment meets service standards and customer expectations. Accountable for regular estate inspections and regular monitoring of service contracts including cleaning and grounds maintenance, acting to drive up standards of our partner contractors. Building productive and positive relationships with the accountable people for the contract management in different areas of the business. Report and monitor communal repairs reported during an estate inspection, escalating as necessary. Manage parking issues Conduct non-technical, health and safety checks on a regular basis and report any failures through the designated system, ensuring that remedial works are subsequently carried out Manage complex tenancy and lease related issues, including succession, mutual exchange, assignment of tenancies. Deal with service charge queries as required having a good local knowledge of the delivery of services and costs Tenancy Enforcement Take the lead on managing ASB cases in your assigned area, drawing in the support of the specialist Tenancy Enforcement team where needed. Deliver a robust approach to tenancy and estate management, including a clear and decisive approach to tackling fraud and subletting. Work with the central income team to manage arrears up to a defined limit including resident visits, referral to money advice and pre court action. Ensure tenants and leaseholders comply with the terms of their tenancy and lease agreements, undertaking investigations for allegations of anti-social behaviour, and undertaking tenancy and lease enforcement through formal warnings and the legal systems where necessary, including preparing cases for presentation to court. Lettings Management Support colleagues managed to conduct viewings of empty properties with new customers and complete new tenancy sign ups. Make sure pre tenancy termination and mutual exchange visits for all properties in the area take place as required, referring to the Property Directorate where appropriate. Ensuing settling in visits to ensure the well-being of new customers and refer to internal support agencies take place. Liaise with internal teams to promote the efficient management of empty properties. Budget Management Recruitment, management, and professional development of Housing with Support Managers and ensuring resources are effectively deployed within their area of responsibility Accountable for the Sheltered Housing Service reporting on and meeting internal and external KPI?s Working with business development to bring on line new initiatives to improve the offer to our customers, colleagues and commissioners. Manage relationships with customers, internal departments, managing agents, lease tenants, leaseholders and organisations providing support under an agreement with Metropolitan and follow up actions where required. Lead services by example, adhering to business standards, policies, processes, and procedures. Embed a positive safeguarding culture across their specified locality and manage complaints and incidents across their specified locality ensuring that policy and process have been followed. Contribute to the management of the service income and expenditure budgets effectively, to meet contract and business requirements, maintaining excellent standards of service delivery. For our full Job Description please see attached documents! Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Senior Service Manager - Community and Housing Related Support Up to £49,901.90 per annum (plus £2,600 car allowance - non-contractual) Hybrid - Midlands / East of England with travel across our geography as required Permanent, Full Time Are you a Supported Housing professional looking for an exciting new role within an organisation committed to improving lives? Are you experienced in delivering Local Authority support contracts, and driven to deliver high support services? If so, our Senior Service Manager role could be the perfect job for you Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our Specialist Housing team are critical to ensuring our customers have the ability to live independently. As a Senior Service Manager, focusing on our Community and Housing Related Support services at Longhurst Group, you will be responsible for overseeing the operational management of our Specialist Housing services in your area of expertise. Your role will involve leading a team of multiple Service Managers, ensuring the delivery of financially viable, high-quality services in line with best practice and the Group's vision. This role will manage services based across Birmingham, Lincolnshire and Peterborough, leading services that provide both scheme based and community-based support with a focus on independent living and mental health service provisions. Further key responsibilities are listed below: Manage a team of Service Managers, supporting them to achieve the quality, service outcomes, and performance standards required by the Group and our contractual obligations. Ensure the recruitment of high-quality colleagues by providing support and assistance to Service Managers as necessary. Investigate potential disciplinary issues and complaints, recommending and implementing areas of improvement and best practice as required. Assist in tendering for new opportunities, re-tendering for existing services, obtaining grant funding, and mobilising new contracts. Develop services to deliver increased social benefit to communities in line with company business plans and departmental strategy. Routinely review key performance indicators and legal/regulatory compliance, promptly addressing any areas of poor performance or non-compliance and escalating issues to the Head of Service as appropriate. Set service and related budgets in line with company requirements and regulations, closely monitoring and controlling them, and taking early remedial action on any potential issues. Conduct regular service audits, create and monitor relevant improvement plans with the Service Manager. In order to be successful in application for our Senior Service Manager role, you ll need proven experience in delivering independent living contracts, alongside previous budget management and contractual income management experience, ensuring value for money at all times. Having a knowledge and understanding of Chartered Institute of Housing and have or be willing to work towards Level 4 Qualification is also crucial. Our Senior Service Manager position is a hybrid position, contracted to 36.25 hours per week. To us, this means a weekly presence in the services under the remit of the role (we are open to discussion around how this is built into working weeks). This is a hugely exiting time to join Longhurst Group not only are we continuously striving to achieve better results for our customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Our Senior Service Manager opportunity will help to broaden your knowledge of Housing & Assets, alongside the chance to deliver high quartile independent living services. We offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry. This role currently attracts a non-contractual car allowance according to our Driving at Work Policy. This is currently set at £2,600 per annum, however eligibility for the allowance and the rate of the allowance is reviewed annually and any changes will be notified to you. What you receive from us: Up to 26 days annual leave (Pro rata based on contracted hours) Life Cover of three times your annual salary (as part of pension scheme membership) Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing Free Eye Tests Free flu vaccinations Investment in your personal development through our extensive learning and development opportunities. Professional subscription for membership fees relating to your role, paid for by us Family friendly, carers leave plus other paid leave Long Service Awards Carers Networking Group and resources to support Unpaid Carers How to apply Please click apply today to upload your CV detailing your employment history. Please note, if this vacancy receives a high number of applicants, we reserve the right to close the advert and application window early. We do not require recruitment agency support at this time - all speculative CV s will be treated as a direct application. Vetting Requirements The important things - We can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature). Naturally working with our customers we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to as a minimum over the past 5 years in terms of employment history. We recognise, welcome and support that everyone s employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering. We are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check. Equal Opportunities As an equal opportunities employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Longhurst Group. Our company Longhurst Group is one of the leading housing groups in the Midlands and East of England, providing more than 24,000 homes and a wide range of care and support services. With a team of 1,300 colleagues guided by our shared values, our vision is to improve the lives of our customers and our colleagues and to enhance the communities we serve. We do this by focusing on two clear themes of work: Health and wellbeing and economic resilience. To see how we ll achieve this through our Improving Lives strategy, please watch the video below.
May 01, 2024
Full time
Senior Service Manager - Community and Housing Related Support Up to £49,901.90 per annum (plus £2,600 car allowance - non-contractual) Hybrid - Midlands / East of England with travel across our geography as required Permanent, Full Time Are you a Supported Housing professional looking for an exciting new role within an organisation committed to improving lives? Are you experienced in delivering Local Authority support contracts, and driven to deliver high support services? If so, our Senior Service Manager role could be the perfect job for you Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our Specialist Housing team are critical to ensuring our customers have the ability to live independently. As a Senior Service Manager, focusing on our Community and Housing Related Support services at Longhurst Group, you will be responsible for overseeing the operational management of our Specialist Housing services in your area of expertise. Your role will involve leading a team of multiple Service Managers, ensuring the delivery of financially viable, high-quality services in line with best practice and the Group's vision. This role will manage services based across Birmingham, Lincolnshire and Peterborough, leading services that provide both scheme based and community-based support with a focus on independent living and mental health service provisions. Further key responsibilities are listed below: Manage a team of Service Managers, supporting them to achieve the quality, service outcomes, and performance standards required by the Group and our contractual obligations. Ensure the recruitment of high-quality colleagues by providing support and assistance to Service Managers as necessary. Investigate potential disciplinary issues and complaints, recommending and implementing areas of improvement and best practice as required. Assist in tendering for new opportunities, re-tendering for existing services, obtaining grant funding, and mobilising new contracts. Develop services to deliver increased social benefit to communities in line with company business plans and departmental strategy. Routinely review key performance indicators and legal/regulatory compliance, promptly addressing any areas of poor performance or non-compliance and escalating issues to the Head of Service as appropriate. Set service and related budgets in line with company requirements and regulations, closely monitoring and controlling them, and taking early remedial action on any potential issues. Conduct regular service audits, create and monitor relevant improvement plans with the Service Manager. In order to be successful in application for our Senior Service Manager role, you ll need proven experience in delivering independent living contracts, alongside previous budget management and contractual income management experience, ensuring value for money at all times. Having a knowledge and understanding of Chartered Institute of Housing and have or be willing to work towards Level 4 Qualification is also crucial. Our Senior Service Manager position is a hybrid position, contracted to 36.25 hours per week. To us, this means a weekly presence in the services under the remit of the role (we are open to discussion around how this is built into working weeks). This is a hugely exiting time to join Longhurst Group not only are we continuously striving to achieve better results for our customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Our Senior Service Manager opportunity will help to broaden your knowledge of Housing & Assets, alongside the chance to deliver high quartile independent living services. We offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry. This role currently attracts a non-contractual car allowance according to our Driving at Work Policy. This is currently set at £2,600 per annum, however eligibility for the allowance and the rate of the allowance is reviewed annually and any changes will be notified to you. What you receive from us: Up to 26 days annual leave (Pro rata based on contracted hours) Life Cover of three times your annual salary (as part of pension scheme membership) Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing Free Eye Tests Free flu vaccinations Investment in your personal development through our extensive learning and development opportunities. Professional subscription for membership fees relating to your role, paid for by us Family friendly, carers leave plus other paid leave Long Service Awards Carers Networking Group and resources to support Unpaid Carers How to apply Please click apply today to upload your CV detailing your employment history. Please note, if this vacancy receives a high number of applicants, we reserve the right to close the advert and application window early. We do not require recruitment agency support at this time - all speculative CV s will be treated as a direct application. Vetting Requirements The important things - We can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature). Naturally working with our customers we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to as a minimum over the past 5 years in terms of employment history. We recognise, welcome and support that everyone s employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering. We are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check. Equal Opportunities As an equal opportunities employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Longhurst Group. Our company Longhurst Group is one of the leading housing groups in the Midlands and East of England, providing more than 24,000 homes and a wide range of care and support services. With a team of 1,300 colleagues guided by our shared values, our vision is to improve the lives of our customers and our colleagues and to enhance the communities we serve. We do this by focusing on two clear themes of work: Health and wellbeing and economic resilience. To see how we ll achieve this through our Improving Lives strategy, please watch the video below.
Our client is looking for a full-time, permanent Network Engineer to join their team. With locations across the North East and in Glasgow, the sucessful applicant will need a clean driving license and access to their own vehicle in order to travel between sites as business need dictates. Role Purpose: To support, manage and continually improve the IT network infrastructure, while monitoring the performance and resolving any network or security related issues. Key Responsibilities: • Maintain and support all elements of the network infrastructure, including: - Enterprise LAN / WAN / Wi-Fi and Security Infrastructure - Effectively Manage and Maintain the Network Teams Cybersecurity responsibilities. - Security Monitoring, Investigation and Mitigation. - Ensure best working practices are followed. • To serve as a point of technical escalation within the IT team. • To analyse all security events and intrusions attempts across the estate making recommendations for the continuous improvement of network infrastructure. • To ensure adherence to the relevant Cyber Security and Regulatory standards. • To provide technical support and technical quality control throughout all stages of a project's delivery. • To engage with the other infrastructure teams to ensure alignment. • To ensure regular and clear communications with stakeholders and management, in order to ensure process and projects are delivered. • To keep self up to date with developments in areas relevant to role. • To undertake any other duties deemed relevant to the role. Person specification Essential Education / Qualifications: Educated to HNC or Foundation Degree level (or equivalent) in an IT discipline, plus significant industrial experience. Or Educated to Degree level (or equivalent) in an IT discipline, plus relevant industrial experience. OR Can demonstrate working at a CCNA level plus significant relevant industrial experience. Essential Knowledge and Experience: Understanding of networking concepts and terminologies. Experience with Cisco technologies including, but not limited to, Routing and Switching. Understanding of security components including network access control, firewalls and SIEM technologies. Experience with Active Directory, DNS, DHCP and other 'back office' technologies to a competent level. Driving Licence with access to own vehicle. This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an employment agency. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for a safer job search.
May 01, 2024
Full time
Our client is looking for a full-time, permanent Network Engineer to join their team. With locations across the North East and in Glasgow, the sucessful applicant will need a clean driving license and access to their own vehicle in order to travel between sites as business need dictates. Role Purpose: To support, manage and continually improve the IT network infrastructure, while monitoring the performance and resolving any network or security related issues. Key Responsibilities: • Maintain and support all elements of the network infrastructure, including: - Enterprise LAN / WAN / Wi-Fi and Security Infrastructure - Effectively Manage and Maintain the Network Teams Cybersecurity responsibilities. - Security Monitoring, Investigation and Mitigation. - Ensure best working practices are followed. • To serve as a point of technical escalation within the IT team. • To analyse all security events and intrusions attempts across the estate making recommendations for the continuous improvement of network infrastructure. • To ensure adherence to the relevant Cyber Security and Regulatory standards. • To provide technical support and technical quality control throughout all stages of a project's delivery. • To engage with the other infrastructure teams to ensure alignment. • To ensure regular and clear communications with stakeholders and management, in order to ensure process and projects are delivered. • To keep self up to date with developments in areas relevant to role. • To undertake any other duties deemed relevant to the role. Person specification Essential Education / Qualifications: Educated to HNC or Foundation Degree level (or equivalent) in an IT discipline, plus significant industrial experience. Or Educated to Degree level (or equivalent) in an IT discipline, plus relevant industrial experience. OR Can demonstrate working at a CCNA level plus significant relevant industrial experience. Essential Knowledge and Experience: Understanding of networking concepts and terminologies. Experience with Cisco technologies including, but not limited to, Routing and Switching. Understanding of security components including network access control, firewalls and SIEM technologies. Experience with Active Directory, DNS, DHCP and other 'back office' technologies to a competent level. Driving Licence with access to own vehicle. This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an employment agency. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for a safer job search.
Location: Must live in the specific Geographic location Accountable to: Area Partner What is on offer to you? £50000+ complete on-target earnings £20,000 to £27,500 Basic salary, dependent on experience Three months of supplementary payments to support you whilst you build your pipeline, followed by a "business builder" scheme. Uncapped commission scheme A Company Car Career progression opportunities Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and Partnerships with high flying individuals. You will be responsible for building and developing the Estate Agency profile in a designated core area. Everything from making decisions on targeted marketing/canvassing through to developing business contacts with the local constituencies in order to further referrals and the Estate Agency network. With the use of a super hub office nearby you will also value and convert the market appraisal opportunities that you get on (along with the help of a healthy marketing budget) and convert these properties to instructions. The instructions will then be overseen by you to completion however you will utilise the nearby hub office where there will be sales negotiators, sale progression and admin staff to deal with the day to day running of the customer journey once the property is on the market. This is an exciting and totally unique role within the property sector. We are looking for people who have had at least 4 years+ Estate Agency experience and above that want the opportunity and responsibility to run their own area in an employed environment, however also would like the flexibility of working from home as well as in an office environment. The Company offers exceptional opportunities for promotion and career development and is now considered one of the leading brands in Estate Agency in the UK. Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end to end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
May 01, 2024
Full time
Location: Must live in the specific Geographic location Accountable to: Area Partner What is on offer to you? £50000+ complete on-target earnings £20,000 to £27,500 Basic salary, dependent on experience Three months of supplementary payments to support you whilst you build your pipeline, followed by a "business builder" scheme. Uncapped commission scheme A Company Car Career progression opportunities Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and Partnerships with high flying individuals. You will be responsible for building and developing the Estate Agency profile in a designated core area. Everything from making decisions on targeted marketing/canvassing through to developing business contacts with the local constituencies in order to further referrals and the Estate Agency network. With the use of a super hub office nearby you will also value and convert the market appraisal opportunities that you get on (along with the help of a healthy marketing budget) and convert these properties to instructions. The instructions will then be overseen by you to completion however you will utilise the nearby hub office where there will be sales negotiators, sale progression and admin staff to deal with the day to day running of the customer journey once the property is on the market. This is an exciting and totally unique role within the property sector. We are looking for people who have had at least 4 years+ Estate Agency experience and above that want the opportunity and responsibility to run their own area in an employed environment, however also would like the flexibility of working from home as well as in an office environment. The Company offers exceptional opportunities for promotion and career development and is now considered one of the leading brands in Estate Agency in the UK. Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end to end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
Location: Fleet ( Must live in the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50000+ per year complete on-target earnings £20,000 to £27,500 Basic salary per year, dependent on experience Three months of supplementary payments to support you whilst you build your pipeline, followed by a "business builder" scheme. Uncapped commission scheme A Company Car Career progression opportunities Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and Partnerships with high flying individuals. You will be responsible for building and developing the Estate Agency profile in a designated core area. Everything from making decisions on targeted marketing/canvassing through to developing business contacts with the local constituencies in order to further referrals and the Estate Agency network. With the use of a super hub office nearby you will also value and convert the market appraisal opportunities that you get on (along with the help of a healthy marketing budget) and convert these properties to instructions. The instructions will then be overseen by you to completion however you will utilise the nearby hub office where there will be sales negotiators, sale progression and admin staff to deal with the day to day running of the customer journey once the property is on the market. This is an exciting and totally unique role within the property sector. We are looking for people who have had at least 4 years+ Estate Agency experience and above that want the opportunity and responsibility to run their own area in an employed environment, however also would like the flexibility of working from home as well as in an office environment. The Company offers exceptional opportunities for promotion and career development and is now considered one of the leading brands in Estate Agency in the UK. Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end to end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
May 01, 2024
Full time
Location: Fleet ( Must live in the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50000+ per year complete on-target earnings £20,000 to £27,500 Basic salary per year, dependent on experience Three months of supplementary payments to support you whilst you build your pipeline, followed by a "business builder" scheme. Uncapped commission scheme A Company Car Career progression opportunities Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and Partnerships with high flying individuals. You will be responsible for building and developing the Estate Agency profile in a designated core area. Everything from making decisions on targeted marketing/canvassing through to developing business contacts with the local constituencies in order to further referrals and the Estate Agency network. With the use of a super hub office nearby you will also value and convert the market appraisal opportunities that you get on (along with the help of a healthy marketing budget) and convert these properties to instructions. The instructions will then be overseen by you to completion however you will utilise the nearby hub office where there will be sales negotiators, sale progression and admin staff to deal with the day to day running of the customer journey once the property is on the market. This is an exciting and totally unique role within the property sector. We are looking for people who have had at least 4 years+ Estate Agency experience and above that want the opportunity and responsibility to run their own area in an employed environment, however also would like the flexibility of working from home as well as in an office environment. The Company offers exceptional opportunities for promotion and career development and is now considered one of the leading brands in Estate Agency in the UK. Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end to end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
Job Description OTE: £35,000 - Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Sales Valuer/Lister to complement our fantastic residential sales team in Worcester working in our well known RA Bennett estate agency. What's in it for you as our Sales Valuer/Lister? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or car allowance Key responsibilities of a Sales Valuer/Lister The main purpose of the role is to win listings and gain new instructions for properties to market whilst maintaining the highest level of customer service. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Sales Valuer/Lister Estate Agency experience Preferably an experienced Lister, Valuer, Instructions Manager, Valuations Manager or an Estate Agent / Sales Negotiator looking for that step up and career progression Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence holder Beginning life in Cirencester in the 1960s, R.A. Bennett & Partners have 11 offices in the Cotswolds, Warwickshire, Worcestershire and Gloucestershire. As well as excellent affiliations within the Central London property market. R.A. Bennett & Partners can help you with their unrivalled knowledge of local property markets. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03909
May 01, 2024
Full time
Job Description OTE: £35,000 - Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Sales Valuer/Lister to complement our fantastic residential sales team in Worcester working in our well known RA Bennett estate agency. What's in it for you as our Sales Valuer/Lister? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or car allowance Key responsibilities of a Sales Valuer/Lister The main purpose of the role is to win listings and gain new instructions for properties to market whilst maintaining the highest level of customer service. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Sales Valuer/Lister Estate Agency experience Preferably an experienced Lister, Valuer, Instructions Manager, Valuations Manager or an Estate Agent / Sales Negotiator looking for that step up and career progression Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence holder Beginning life in Cirencester in the 1960s, R.A. Bennett & Partners have 11 offices in the Cotswolds, Warwickshire, Worcestershire and Gloucestershire. As well as excellent affiliations within the Central London property market. R.A. Bennett & Partners can help you with their unrivalled knowledge of local property markets. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03909
Valuer - Belper, Derbyshire A fantastic opportunity for an experienced Estate Agent to join a market leading multi-office Independent Agent covering Derbyshire. They have a brilliant reputation for fantastic customer service and local area knowledge. As a Valuer, you will play a crucial role in the continued success by valuing and instructing properties to the market. You will be responsible for accurately assessing the market value of residential properties, providing expert advice to clients, and effectively managing property listings to ensure optimal market exposure. The Package Basic Salary: £26,000 - £30,000On Target Earnings: £55,000 - £60,000 Key Responsibilities: Conduct thorough property valuations using market research, comparative analysis, and industry expertise. Liaise with property owners to discuss valuation findings, provide transparent advice, and secure instructions for listing. Develop and maintain strong relationships with clients, providing exceptional customer service and fostering long-term partnerships. Collaborate with internal teams, including sales and marketing, to effectively market and promote listed properties. Stay up-to-date with market trends, property regulations, and industry developments to provide informed advice and recommendations. Maintain accurate records of property valuations, instructions, and market activity using company databases and systems. Qualifications and Skills: Previous experience in property valuation or estate agency roles is highly desirable. Strong knowledge of the local property market in Belper and surrounding areas. Excellent communication and negotiation skills, with the ability to build rapport and trust with clients. Proven track record of achieving sales targets and delivering outstanding results. Ability to work independently and as part of a collaborative team environment. Proficiency in using relevant software and technology for property valuations and market analysis. Full UK driving license and access to own vehicle. Benefits: Competitive salary with generous commission structure offering OTE of £55,000 - £60,000. Monday to Friday working hours with occasional Saturday cover. Opportunities for career progression and professional development within a leading independent estate agency. Supportive and inclusive working environment with a focus on employee wellbeing and satisfaction. Working Hours: Monday to Friday, 8:30 am to 5:00 pm (Occasional Saturday cover for holidays)
May 01, 2024
Full time
Valuer - Belper, Derbyshire A fantastic opportunity for an experienced Estate Agent to join a market leading multi-office Independent Agent covering Derbyshire. They have a brilliant reputation for fantastic customer service and local area knowledge. As a Valuer, you will play a crucial role in the continued success by valuing and instructing properties to the market. You will be responsible for accurately assessing the market value of residential properties, providing expert advice to clients, and effectively managing property listings to ensure optimal market exposure. The Package Basic Salary: £26,000 - £30,000On Target Earnings: £55,000 - £60,000 Key Responsibilities: Conduct thorough property valuations using market research, comparative analysis, and industry expertise. Liaise with property owners to discuss valuation findings, provide transparent advice, and secure instructions for listing. Develop and maintain strong relationships with clients, providing exceptional customer service and fostering long-term partnerships. Collaborate with internal teams, including sales and marketing, to effectively market and promote listed properties. Stay up-to-date with market trends, property regulations, and industry developments to provide informed advice and recommendations. Maintain accurate records of property valuations, instructions, and market activity using company databases and systems. Qualifications and Skills: Previous experience in property valuation or estate agency roles is highly desirable. Strong knowledge of the local property market in Belper and surrounding areas. Excellent communication and negotiation skills, with the ability to build rapport and trust with clients. Proven track record of achieving sales targets and delivering outstanding results. Ability to work independently and as part of a collaborative team environment. Proficiency in using relevant software and technology for property valuations and market analysis. Full UK driving license and access to own vehicle. Benefits: Competitive salary with generous commission structure offering OTE of £55,000 - £60,000. Monday to Friday working hours with occasional Saturday cover. Opportunities for career progression and professional development within a leading independent estate agency. Supportive and inclusive working environment with a focus on employee wellbeing and satisfaction. Working Hours: Monday to Friday, 8:30 am to 5:00 pm (Occasional Saturday cover for holidays)
Job Description OTE: £35,000 - Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Sales Valuer/Lister to complement our fantastic residential sales team in Dursely working in our well known RA Bennett estate agency. What's in it for you as our Sales Valuer/Lister? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or car allowance Key responsibilities of a Sales Valuer/Lister The main purpose of the role is to win listings and gain new instructions for properties to market whilst maintaining the highest level of customer service. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Sales Valuer/Lister Estate Agency experience Preferably an experienced Lister, Valuer, Instructions Manager, Valuations Manager or an Estate Agent / Sales Negotiator looking for that step up and career progression Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence holder Beginning life in Cirencester in the 1960s, R.A. Bennett & Partners have 11 offices in the Cotswolds, Warwickshire, Worcestershire and Gloucestershire. As well as excellent affiliations within the Central London property market. R.A. Bennett & Partners can help you with their unrivalled knowledge of local property markets. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03910
May 01, 2024
Full time
Job Description OTE: £35,000 - Uncapped Commission, Career Progression, Company Car/Car AllowanceWe're looking for a highly motivated Sales Valuer/Lister to complement our fantastic residential sales team in Dursely working in our well known RA Bennett estate agency. What's in it for you as our Sales Valuer/Lister? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or car allowance Key responsibilities of a Sales Valuer/Lister The main purpose of the role is to win listings and gain new instructions for properties to market whilst maintaining the highest level of customer service. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Sales Valuer/Lister Estate Agency experience Preferably an experienced Lister, Valuer, Instructions Manager, Valuations Manager or an Estate Agent / Sales Negotiator looking for that step up and career progression Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence holder Beginning life in Cirencester in the 1960s, R.A. Bennett & Partners have 11 offices in the Cotswolds, Warwickshire, Worcestershire and Gloucestershire. As well as excellent affiliations within the Central London property market. R.A. Bennett & Partners can help you with their unrivalled knowledge of local property markets. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03910
Job Description OTE: £25,000, Uncapped Commission, Career ProgressionWe're looking for a highly motivated Trainee Estate Agent / Trainee Sales Negotiator to complement our fantastic residential sales team in Leamington Spa working in our well known RA Bennett estate agency. Why join us as a Trainee Estate Agent / Trainee Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as a Trainee Estate Agent / Trainee Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Trainee Estate Agent / Trainee Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Beginning life in Cirencester in the 1960s, R.A. Bennett & Partners have 11 offices in the Cotswolds, Warwickshire, Worcestershire and Gloucestershire. As well as excellent affiliations within the Central London property market. R.A. Bennett & Partners can help you with their unrivalled knowledge of local property markets. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03779
May 01, 2024
Full time
Job Description OTE: £25,000, Uncapped Commission, Career ProgressionWe're looking for a highly motivated Trainee Estate Agent / Trainee Sales Negotiator to complement our fantastic residential sales team in Leamington Spa working in our well known RA Bennett estate agency. Why join us as a Trainee Estate Agent / Trainee Sales Negotiator? Industry leading training and development Support to gain your Level 3 qualification in your specialist area Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Your role as a Trainee Estate Agent / Trainee Sales Negotiator The main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange and completion. You will also be optimising every opportunity to schedule appointments for the branch Mortgage Advisor. Skills and experience required to be a successful Trainee Estate Agent / Trainee Sales Negotiator Preferably an experienced sales person Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence and access to your own vehicle Beginning life in Cirencester in the 1960s, R.A. Bennett & Partners have 11 offices in the Cotswolds, Warwickshire, Worcestershire and Gloucestershire. As well as excellent affiliations within the Central London property market. R.A. Bennett & Partners can help you with their unrivalled knowledge of local property markets. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03779
Location: West Bridgford ( Must live in the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50,000+ per year complete on-target earnings £20,000 to £27,500 Basic salary per year, dependent on experience Three months of supplementary payments to support you whilst you build your pipeline, followed by a "business builder" scheme. Uncapped commission scheme A Company Car Career progression opportunities Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and Partnerships with high flying individuals. You will be responsible for building and developing the Estate Agency profile in a designated core area. Everything from making decisions on targeted marketing/canvassing through to developing business contacts with the local constituencies in order to further referrals and the Estate Agency network. With the use of a super hub office nearby you will also value and convert the market appraisal opportunities that you get on (along with the help of a healthy marketing budget) and convert these properties to instructions. The instructions will then be overseen by you to completion however you will utilise the nearby hub office where there will be sales negotiators, sale progression and admin staff to deal with the day to day running of the customer journey once the property is on the market. This is an exciting and totally unique role within the property sector. We are looking for people who have had at least 4 years+ Estate Agency experience and above that want the opportunity and responsibility to run their own area in an employed environment, however also would like the flexibility of working from home as well as in an office environment. The Company offers exceptional opportunities for promotion and career development and is now considered one of the leading brands in Estate Agency in the UK. Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end to end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
May 01, 2024
Full time
Location: West Bridgford ( Must live in the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50,000+ per year complete on-target earnings £20,000 to £27,500 Basic salary per year, dependent on experience Three months of supplementary payments to support you whilst you build your pipeline, followed by a "business builder" scheme. Uncapped commission scheme A Company Car Career progression opportunities Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and Partnerships with high flying individuals. You will be responsible for building and developing the Estate Agency profile in a designated core area. Everything from making decisions on targeted marketing/canvassing through to developing business contacts with the local constituencies in order to further referrals and the Estate Agency network. With the use of a super hub office nearby you will also value and convert the market appraisal opportunities that you get on (along with the help of a healthy marketing budget) and convert these properties to instructions. The instructions will then be overseen by you to completion however you will utilise the nearby hub office where there will be sales negotiators, sale progression and admin staff to deal with the day to day running of the customer journey once the property is on the market. This is an exciting and totally unique role within the property sector. We are looking for people who have had at least 4 years+ Estate Agency experience and above that want the opportunity and responsibility to run their own area in an employed environment, however also would like the flexibility of working from home as well as in an office environment. The Company offers exceptional opportunities for promotion and career development and is now considered one of the leading brands in Estate Agency in the UK. Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end to end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
Summary Come and join us on a National Trust apprenticeship where we will support and develop you to play an integral part in our work to tackle climate change, protect historic sites and help people and nature thrive. You don't need experience for this role, just loads of enthusiasm and a desire to learn. As an Assistant Ranger apprentice, you will be working as a member of the rangering team as they conserve the environment that makes the countryside both distinctive and special and help take care of our protected landscapes. Can lead to an assistant ranger or ranger role and potentially move to a L4 Countryside Ranger apprenticeship after additional experience gained in role. For all these roles you will need to hold a driving licence. For more information about our apprenticeship programme please click here: National Trust Jobs Apprenticeships. What it's like to work here You'll be working outdoors in all weathers as part of our ranger teams, supporting our strategy to restore a healthy, beautiful, natural environment. Your role will be working to protect and improve the health and wildlife richness of our countryside, preserving all the benefits we get from it and helping our visitors to experience and get closer to conservation of our special outdoor places. Your training will be delivered via a combination of mandatory week long college blocks and online learning, with all expenses and travel paid. There may also be opportunities to travel to other National Trust locations with some overnight stays to expand your learning and experience. Popular Felbrigg Portfolio comprises two of the most elegant country houses in East Anglia; Felbrigg Hall and Sheringham Park and there estates. There are also countryside areas at West Runton. The rolling landscaped parks with a lake, woods, heathland and coast are great for family days out. There is a wide diversity of work across the portfolio but woods and wetlands provide a particular focus. Roles within Felbrigg Portfolio's team are highly sought after, and the team pride themselves on their commitment to the estate. You'll work as part of the Riverlands - Upper Bure Project and will have opportunities at the neighbouring Blickling Estate and within the wider project area supporting the Freshwater Renaissance National Heritage Lottery Funded Programme. Freshwater Renaissance Freshwater Renaissance is a 2-year, multi-catchment programme of work aiming to restore a functioning network of biodiverse and climate resilient freshwater habitats. The programme is funded by the Government's Species Survival Fund. The fund was developed by Defra and its Arm's-Length Bodies. It is being delivered by The National Lottery Heritage Fund in partnership with Natural England and the Environment Agency. Freshwater Renaissance is also supported by players of People's Postcode Lottery. The programme of work will be delivered across multiple river catchments at five National Trust places: Cumbria, the Bollin catchment, the Bure catchment, Holnicote and North Devon. Click here for more information about this location What you'll be doing Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to this apprenticeship standard. (Countryside worker level 2) You'll attend, and prepare for, regular review meetings with your training provider, and be accountable for your own progression. You'll be required to complete mandatory e-learning, courses and training provided. Who we're looking for In addition to the qualities listed in the role profile, we'd love to hear from you if you meet the following eligibility criteria by the start date of the role: A minimum of 2 GCSE's which must include English and maths at grade E/2, functional skills level 1 or equivalent (If you hold an EHCP, entry level 3 in English and maths is acceptable). Aged 16 or over and have completed year 11 Not in full time education Living in England & have the right to work in the UK Able to travel to work location If you have a qualification in the same or a related subject to this apprenticeship or have substantial relevant work experience this may exclude you from Government funding - this will be verified if your application progresses. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
May 01, 2024
Full time
Summary Come and join us on a National Trust apprenticeship where we will support and develop you to play an integral part in our work to tackle climate change, protect historic sites and help people and nature thrive. You don't need experience for this role, just loads of enthusiasm and a desire to learn. As an Assistant Ranger apprentice, you will be working as a member of the rangering team as they conserve the environment that makes the countryside both distinctive and special and help take care of our protected landscapes. Can lead to an assistant ranger or ranger role and potentially move to a L4 Countryside Ranger apprenticeship after additional experience gained in role. For all these roles you will need to hold a driving licence. For more information about our apprenticeship programme please click here: National Trust Jobs Apprenticeships. What it's like to work here You'll be working outdoors in all weathers as part of our ranger teams, supporting our strategy to restore a healthy, beautiful, natural environment. Your role will be working to protect and improve the health and wildlife richness of our countryside, preserving all the benefits we get from it and helping our visitors to experience and get closer to conservation of our special outdoor places. Your training will be delivered via a combination of mandatory week long college blocks and online learning, with all expenses and travel paid. There may also be opportunities to travel to other National Trust locations with some overnight stays to expand your learning and experience. Popular Felbrigg Portfolio comprises two of the most elegant country houses in East Anglia; Felbrigg Hall and Sheringham Park and there estates. There are also countryside areas at West Runton. The rolling landscaped parks with a lake, woods, heathland and coast are great for family days out. There is a wide diversity of work across the portfolio but woods and wetlands provide a particular focus. Roles within Felbrigg Portfolio's team are highly sought after, and the team pride themselves on their commitment to the estate. You'll work as part of the Riverlands - Upper Bure Project and will have opportunities at the neighbouring Blickling Estate and within the wider project area supporting the Freshwater Renaissance National Heritage Lottery Funded Programme. Freshwater Renaissance Freshwater Renaissance is a 2-year, multi-catchment programme of work aiming to restore a functioning network of biodiverse and climate resilient freshwater habitats. The programme is funded by the Government's Species Survival Fund. The fund was developed by Defra and its Arm's-Length Bodies. It is being delivered by The National Lottery Heritage Fund in partnership with Natural England and the Environment Agency. Freshwater Renaissance is also supported by players of People's Postcode Lottery. The programme of work will be delivered across multiple river catchments at five National Trust places: Cumbria, the Bollin catchment, the Bure catchment, Holnicote and North Devon. Click here for more information about this location What you'll be doing Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to this apprenticeship standard. (Countryside worker level 2) You'll attend, and prepare for, regular review meetings with your training provider, and be accountable for your own progression. You'll be required to complete mandatory e-learning, courses and training provided. Who we're looking for In addition to the qualities listed in the role profile, we'd love to hear from you if you meet the following eligibility criteria by the start date of the role: A minimum of 2 GCSE's which must include English and maths at grade E/2, functional skills level 1 or equivalent (If you hold an EHCP, entry level 3 in English and maths is acceptable). Aged 16 or over and have completed year 11 Not in full time education Living in England & have the right to work in the UK Able to travel to work location If you have a qualification in the same or a related subject to this apprenticeship or have substantial relevant work experience this may exclude you from Government funding - this will be verified if your application progresses. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Location: Nuneaton ( Must live in the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50,000+ per year complete on-target earnings £20,000 to £27,500 Basic salary per year, dependent on experience Three months of supplementary payments to support you whilst you build your pipeline, followed by a "business builder" scheme. Uncapped commission scheme A Company Car Career progression opportunities Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and Partnerships with high flying individuals. You will be responsible for building and developing the Estate Agency profile in a designated core area. Everything from making decisions on targeted marketing/canvassing through to developing business contacts with the local constituencies in order to further referrals and the Estate Agency network. With the use of a super hub office nearby you will also value and convert the market appraisal opportunities that you get on (along with the help of a healthy marketing budget) and convert these properties to instructions. The instructions will then be overseen by you to completion however you will utilise the nearby hub office where there will be sales negotiators, sale progression and admin staff to deal with the day to day running of the customer journey once the property is on the market. This is an exciting and totally unique role within the property sector. We are looking for people who have had at least 4 years+ Estate Agency experience and above that want the opportunity and responsibility to run their own area in an employed environment, however also would like the flexibility of working from home as well as in an office environment. The Company offers exceptional opportunities for promotion and career development and is now considered one of the leading brands in Estate Agency in the UK. Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end to end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
May 01, 2024
Full time
Location: Nuneaton ( Must live in the specific Geographic location) Accountable to: Area Partner What is on offer to you? £50,000+ per year complete on-target earnings £20,000 to £27,500 Basic salary per year, dependent on experience Three months of supplementary payments to support you whilst you build your pipeline, followed by a "business builder" scheme. Uncapped commission scheme A Company Car Career progression opportunities Main Purpose of the role: The Spicerhaart group are the UK's leading Independent Estate Agency business. We are investing in the future of Estate Agency and Partnerships with high flying individuals. You will be responsible for building and developing the Estate Agency profile in a designated core area. Everything from making decisions on targeted marketing/canvassing through to developing business contacts with the local constituencies in order to further referrals and the Estate Agency network. With the use of a super hub office nearby you will also value and convert the market appraisal opportunities that you get on (along with the help of a healthy marketing budget) and convert these properties to instructions. The instructions will then be overseen by you to completion however you will utilise the nearby hub office where there will be sales negotiators, sale progression and admin staff to deal with the day to day running of the customer journey once the property is on the market. This is an exciting and totally unique role within the property sector. We are looking for people who have had at least 4 years+ Estate Agency experience and above that want the opportunity and responsibility to run their own area in an employed environment, however also would like the flexibility of working from home as well as in an office environment. The Company offers exceptional opportunities for promotion and career development and is now considered one of the leading brands in Estate Agency in the UK. Do you want something of your own, without being on your own? Then the role of a Spicerhaart Partner could be perfect for you The Role: In this FULLY EMPLOYED position Our Partners are given the flexibility of a SELF EMPLOYED model with full responsibility for becoming the best Estate Agent in their local area. They provide an end to end service for their customers from Valuation to Completion of Sale. Support: This is Not A Self Employed Position, which means we can provide our Partners with endless support to grow a successful business. This will include from our learning and development team to help you and your business grow, support from a Local Property Centre, the very best Technology and Industry Leading Marketing to help raise your brand awareness locally. Our Partners: The best Partners will have an entrepreneurial spirit and desire to want to be the best Estate Agent in their area. They grow their business by building local relationships, being obsessed with business generation, marketing their own personal brand and most importantly offering their customers an experience they can rave about. Benefits: This is a home based role with the security and benefits of an employed status allowing Partners to manage their own diary offering customers support at the time that suits them. Competitive Basic Salary, Uncapped Commission, Profit Share, Company Car / Car Allowance, Pension and some of the best Training and Coaching in the Industry. The finer details We are currently conducting all interviews using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance
We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
May 01, 2024
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Manager under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Manager, you will have your own postcodes and the opportunity to grow your business, with full control over your own agenda and supported by the Territory Owner for the area. You'll be building your own business, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Franchise Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Scheme Manager (Residential) Up to £19,838 per annum Leicestershire (Markfield) Permanent, Full Time Do you like creating communities and enjoy looking after the welfare of others? Do you have a passion to make a real difference for our residents and the community they live in? If so, our Scheme Manager position for our Leasehold Retirement Scheme at Willow Court in Markfield, Leicestershire could be perfect for you. Here at Longhurst Group we want to deliver an excellent housing service by listening to our customers, caring about the communities they live in and supporting people to live the life they choose to live and provide a localised and dedicated service with an added personal touch. If you are able to help us, were looking for 35 hours per week, worked across 5 days, of your expertise where youll really add value. Our Willow Court scheme is attractively landscaped and is conveniently situated for the local shops and facilities within Leicestershire. Its extremely conveniently located within easy reach of both the M1 and A50, with various amenities, including 3 local shopping areas with Post Offices, newsagents, general shops, situated close by. The scheme is also well served by local public transport, with the nearest bus-stop 300 yards away. We offer our residents support to arrange a number of activities throughout the week including musical evenings, bingo, coffee mornings, lunch club, trips & outings, church service, etc. This a wonderful opportunity for someone with a passion for working with our residents and will appreciate the importance of providing great customer service, helping to support and help our residents to live independently building a community within our scheme. Please note that this role is a residential position which is supplied with a property that the successful candidate will be required to reside in for the duration of their employment in this role. The property is a 2-bedroom, self-contained bungalow (some property related bills will still be applicable). This property is within close proximity to shops and other local amenities, alongside local bus routes. Communal parking is also available with this property. As a Scheme Manager you will: Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained. Oversee the welfare of our residents that will enable our residents to live independently; ultimately making a positive difference and improving lives and provide a calm and attentive response in the event of an emergency. Take on the management of service delivery, with particular attention to housing management and maintenance issues. To foster the development of a tight knit community spirit through the facilitation of regular social events and activities To promote good communication between residents and their families, Longhurst Group and our approved service providers. We are looking for a Scheme Manager with a strong customer focus who will go that extra mile. In order to deliver service excellence, you must demonstrate empathy, patience, humour and a can do attitude. What you receive from us 28 days annual leave plus bank holidays Pension Scheme Life Cover (as part of pension scheme membership) Health Care Cash Plan Free Eye Tests Investment in your personal development through our extensive learning and development opportunities. Family friendly, carers leave plus other paid leave Employee Assistance programme Wellbeing Support Free flu vaccinations Carers Networking Group a platform to support Unpaid Carers How to apply Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early. We do not require recruitment agency support at this time - all speculative CVs will be treated as a direct application. Vetting Requirements The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day. Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering. Equal Opportunities As an equal opportunities employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group. JBRP1_UKTJ
Apr 30, 2024
Full time
Scheme Manager (Residential) Up to £19,838 per annum Leicestershire (Markfield) Permanent, Full Time Do you like creating communities and enjoy looking after the welfare of others? Do you have a passion to make a real difference for our residents and the community they live in? If so, our Scheme Manager position for our Leasehold Retirement Scheme at Willow Court in Markfield, Leicestershire could be perfect for you. Here at Longhurst Group we want to deliver an excellent housing service by listening to our customers, caring about the communities they live in and supporting people to live the life they choose to live and provide a localised and dedicated service with an added personal touch. If you are able to help us, were looking for 35 hours per week, worked across 5 days, of your expertise where youll really add value. Our Willow Court scheme is attractively landscaped and is conveniently situated for the local shops and facilities within Leicestershire. Its extremely conveniently located within easy reach of both the M1 and A50, with various amenities, including 3 local shopping areas with Post Offices, newsagents, general shops, situated close by. The scheme is also well served by local public transport, with the nearest bus-stop 300 yards away. We offer our residents support to arrange a number of activities throughout the week including musical evenings, bingo, coffee mornings, lunch club, trips & outings, church service, etc. This a wonderful opportunity for someone with a passion for working with our residents and will appreciate the importance of providing great customer service, helping to support and help our residents to live independently building a community within our scheme. Please note that this role is a residential position which is supplied with a property that the successful candidate will be required to reside in for the duration of their employment in this role. The property is a 2-bedroom, self-contained bungalow (some property related bills will still be applicable). This property is within close proximity to shops and other local amenities, alongside local bus routes. Communal parking is also available with this property. As a Scheme Manager you will: Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained. Oversee the welfare of our residents that will enable our residents to live independently; ultimately making a positive difference and improving lives and provide a calm and attentive response in the event of an emergency. Take on the management of service delivery, with particular attention to housing management and maintenance issues. To foster the development of a tight knit community spirit through the facilitation of regular social events and activities To promote good communication between residents and their families, Longhurst Group and our approved service providers. We are looking for a Scheme Manager with a strong customer focus who will go that extra mile. In order to deliver service excellence, you must demonstrate empathy, patience, humour and a can do attitude. What you receive from us 28 days annual leave plus bank holidays Pension Scheme Life Cover (as part of pension scheme membership) Health Care Cash Plan Free Eye Tests Investment in your personal development through our extensive learning and development opportunities. Family friendly, carers leave plus other paid leave Employee Assistance programme Wellbeing Support Free flu vaccinations Carers Networking Group a platform to support Unpaid Carers How to apply Please click apply now to submit your CV today. In the event of high applicant volumes we reserve the right to close this advert and CV submission window early. We do not require recruitment agency support at this time - all speculative CVs will be treated as a direct application. Vetting Requirements The important things - We can only consider applications from candidates who have the right to live and work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. If you are the successful candidate, original proof must then be provided before your first day. Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering. Equal Opportunities As an equal opportunities employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. We aspire to have a greater diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join Longhurst Group. JBRP1_UKTJ
Lettings Operations Manager Remote - Site visits as and when required Bristol Area Hatched Talent Solutions is supporting Bristols multi award winning lettings agency, KPA Property Management as their Talent Partner during their crucial period of growth. KPA Property Management has doubled in sales and units under management year on year for the past 3 years and due to this success, we are now seeking an experienced Lettings Operations Manager to come and join the team, permanently. Their reputation is built on integrity, dedication, honesty and transparency. The team are truly on a mission to shake up the industry from the inside reframing the lettings narrative and experience -one tenancy at a time! The exciting part of joining KPA Property Management as theirLettings Operations Manager at this time is that its not a typical 9-5 stuck in an office and needing to navigate the horrendous Bristol rush hour traffic as they dont have an office! Your work is carried out remotely and property visits are carried out as and when required. You have the autonomy to make this your own to grow and who knows, your role could look very different in 18 months. The role of theLettings Operations Manager involves supervising a team of 5 primarily remote staff and working closely with the Directors of the business. You will be responsible for overseeing day-to-day operations, ensuring high standards of service delivery, and contributing to the ongoing growth and success of the agency. Lettings Operations ManagerKey Responsibilities: Supervise and support a team of remote administrative staff, providing guidance, training, and mentorship as needed. Ensure team members are meeting performance targets and KPIs. Manage the operational aspects of our lettings business, including but not limited to property inspections, rent pricing, and tenant enquiries. Act as a resource for staff, addressing issues and providing solutions as they arise. Uphold our commitment to exceptional customer service by ensuring all interactions with landlords and tenants are handled with professionalism, care, and integrity. Make informed decisions to resolve tenant issues, handle crisis situations, and liaise with landlords and trade partners as necessary. Demonstrate quick thinking and sound judgment in high-pressure situations. Utilise our proprietary workflow systems and established software packages such as FixFlow and Xero to streamline operations and enhance efficiency. Maintain the highest ethical standards in all dealings with customers, colleagues, and stakeholders. Foster a culture of honesty, transparency, and collaboration within the team. Qualifications and Skills: 5 years experience in residential lettings or property management is essential. Strong leadership abilities with the capacity to motivate and inspire a remote team. The ability to adapt and evolve with a growing agency. Excellent communication and interpersonal skills, with a customer-centric approach. Proven ability to make sound decisions quickly and effectively in a fast-paced environment. Must be a self-starter with a continuous improvement mindset. Tech-savvy with the ability to adapt to new systems and technologies. ARLA qualification is preferred, or a willingness to obtain certification with support from the company. Flexibility and willingness to take on additional responsibilities as needed. Company Culture and Benefits: A dynamic and supportive team environment with a focus on collaboration and mutual respect. Opportunities for career advancement and professional development. Competitive salary with the potential for growth and equity ownership. Flexible work arrangements, including remote work options. Mileage reimbursement for travel within Bristol and surrounding areas. Whats On Offer Full-time Starting salary of £30,000 and will increase to £35,000 after 6-month probationary period 20 Days Annual Leave plus Bank Holidays Pension Employee Mentoring Program JBRP1_UKTJ
Apr 30, 2024
Full time
Lettings Operations Manager Remote - Site visits as and when required Bristol Area Hatched Talent Solutions is supporting Bristols multi award winning lettings agency, KPA Property Management as their Talent Partner during their crucial period of growth. KPA Property Management has doubled in sales and units under management year on year for the past 3 years and due to this success, we are now seeking an experienced Lettings Operations Manager to come and join the team, permanently. Their reputation is built on integrity, dedication, honesty and transparency. The team are truly on a mission to shake up the industry from the inside reframing the lettings narrative and experience -one tenancy at a time! The exciting part of joining KPA Property Management as theirLettings Operations Manager at this time is that its not a typical 9-5 stuck in an office and needing to navigate the horrendous Bristol rush hour traffic as they dont have an office! Your work is carried out remotely and property visits are carried out as and when required. You have the autonomy to make this your own to grow and who knows, your role could look very different in 18 months. The role of theLettings Operations Manager involves supervising a team of 5 primarily remote staff and working closely with the Directors of the business. You will be responsible for overseeing day-to-day operations, ensuring high standards of service delivery, and contributing to the ongoing growth and success of the agency. Lettings Operations ManagerKey Responsibilities: Supervise and support a team of remote administrative staff, providing guidance, training, and mentorship as needed. Ensure team members are meeting performance targets and KPIs. Manage the operational aspects of our lettings business, including but not limited to property inspections, rent pricing, and tenant enquiries. Act as a resource for staff, addressing issues and providing solutions as they arise. Uphold our commitment to exceptional customer service by ensuring all interactions with landlords and tenants are handled with professionalism, care, and integrity. Make informed decisions to resolve tenant issues, handle crisis situations, and liaise with landlords and trade partners as necessary. Demonstrate quick thinking and sound judgment in high-pressure situations. Utilise our proprietary workflow systems and established software packages such as FixFlow and Xero to streamline operations and enhance efficiency. Maintain the highest ethical standards in all dealings with customers, colleagues, and stakeholders. Foster a culture of honesty, transparency, and collaboration within the team. Qualifications and Skills: 5 years experience in residential lettings or property management is essential. Strong leadership abilities with the capacity to motivate and inspire a remote team. The ability to adapt and evolve with a growing agency. Excellent communication and interpersonal skills, with a customer-centric approach. Proven ability to make sound decisions quickly and effectively in a fast-paced environment. Must be a self-starter with a continuous improvement mindset. Tech-savvy with the ability to adapt to new systems and technologies. ARLA qualification is preferred, or a willingness to obtain certification with support from the company. Flexibility and willingness to take on additional responsibilities as needed. Company Culture and Benefits: A dynamic and supportive team environment with a focus on collaboration and mutual respect. Opportunities for career advancement and professional development. Competitive salary with the potential for growth and equity ownership. Flexible work arrangements, including remote work options. Mileage reimbursement for travel within Bristol and surrounding areas. Whats On Offer Full-time Starting salary of £30,000 and will increase to £35,000 after 6-month probationary period 20 Days Annual Leave plus Bank Holidays Pension Employee Mentoring Program JBRP1_UKTJ