About Us Our client is a provider of affordable housing in the Bristol area, committed to creating safe, healthy, and sustainable homes for our residents. We are currently seeking a Surveyor (Damp, Mould, and Condensation Specialist) to join our team on a 6-month fixed-term contract . In this role, you will help us address and resolve damp, mould, and condensation issues, ensuring our properties meet the highest standards of living. The Role As a Surveyor (Damp, Mould, and Condensation Specialist) , you will conduct detailed surveys, diagnose issues, and recommend effective solutions to improve living conditions for our residents. This is a hands-on role where you will collaborate with residents, contractors, and internal teams. Key Responsibilities: Conduct thorough surveys and inspections of properties to identify damp, mould, and condensation issues. Prepare clear and actionable reports outlining causes and recommended solutions. Work closely with contractors or DLO to ensure repairs and improvements are completed to a high standard. Monitor the effectiveness of interventions and provide follow-up support as needed. Maintain accurate records of surveys, reports, and actions taken. Ensure compliance with HHSRS health and safety regulations and housing standards. About You: Proven experience as a surveyor, with a focus on damp, mould, and condensation issues. Strong technical knowledge of building construction Excellent communication and interpersonal skills. Ability to work independently and collaboratively as part of a team. IT literate, with experience using surveying tools and housing management systems. A commitment to improving residents' living conditions and delivering high-quality service.
Apr 22, 2026
Seasonal
About Us Our client is a provider of affordable housing in the Bristol area, committed to creating safe, healthy, and sustainable homes for our residents. We are currently seeking a Surveyor (Damp, Mould, and Condensation Specialist) to join our team on a 6-month fixed-term contract . In this role, you will help us address and resolve damp, mould, and condensation issues, ensuring our properties meet the highest standards of living. The Role As a Surveyor (Damp, Mould, and Condensation Specialist) , you will conduct detailed surveys, diagnose issues, and recommend effective solutions to improve living conditions for our residents. This is a hands-on role where you will collaborate with residents, contractors, and internal teams. Key Responsibilities: Conduct thorough surveys and inspections of properties to identify damp, mould, and condensation issues. Prepare clear and actionable reports outlining causes and recommended solutions. Work closely with contractors or DLO to ensure repairs and improvements are completed to a high standard. Monitor the effectiveness of interventions and provide follow-up support as needed. Maintain accurate records of surveys, reports, and actions taken. Ensure compliance with HHSRS health and safety regulations and housing standards. About You: Proven experience as a surveyor, with a focus on damp, mould, and condensation issues. Strong technical knowledge of building construction Excellent communication and interpersonal skills. Ability to work independently and collaboratively as part of a team. IT literate, with experience using surveying tools and housing management systems. A commitment to improving residents' living conditions and delivering high-quality service.
Fire Safety Manager Ipswich (Council Role) Salary: £51,536 - £53,460 Public Sector Permanent Pertemps is currently recruiting on behalf of a well-established and highly regarded local authority for an experienced Fire Safety Manager to join their growing team. This is a fantastic opportunity to take on a senior leadership role where you'll be responsible for driving fire safety compliance and delivering key improvement programmes across a large residential property portfolio. The Opportunity Our client is looking for a confident and knowledgeable Fire Safety professional who can take ownership of fire compliance, lead a specialist team, and ensure all properties meet current legislation and safety standards. You will play a pivotal role in shaping fire safety strategy, managing risk, and delivering essential upgrades across multiple sites. Key Responsibilities Lead and manage a team of Fire Safety Surveyors Oversee fire risk assessments and ensure all remedial actions are completed Develop and implement fire safety strategies across the housing department Manage large-scale fire safety programmes and budgets (circa £10m) Act as the main point of contact for Fire & Rescue Services and key stakeholders Ensure compliance with all relevant fire safety legislation and regulations Manage contractors, procurement processes, and project delivery About You Proven experience in a Fire Safety role within housing, residential, or similar environments Strong working knowledge of UK fire safety legislation Experience managing teams, contractors, and large programmes of work Excellent stakeholder management and communication skills Ability to work strategically while maintaining operational oversight Qualifications (Desirable) Degree or equivalent in a relevant discipline IFE Level 4 Certificate in Fire Safety or NEBOSH Fire Safety What's in it for you? Competitive salary package Secure, long-term opportunity Key leadership position with real impact Opportunity to work on large, meaningful safety programmes If interested, apply now or call Ashleigh on
Apr 22, 2026
Full time
Fire Safety Manager Ipswich (Council Role) Salary: £51,536 - £53,460 Public Sector Permanent Pertemps is currently recruiting on behalf of a well-established and highly regarded local authority for an experienced Fire Safety Manager to join their growing team. This is a fantastic opportunity to take on a senior leadership role where you'll be responsible for driving fire safety compliance and delivering key improvement programmes across a large residential property portfolio. The Opportunity Our client is looking for a confident and knowledgeable Fire Safety professional who can take ownership of fire compliance, lead a specialist team, and ensure all properties meet current legislation and safety standards. You will play a pivotal role in shaping fire safety strategy, managing risk, and delivering essential upgrades across multiple sites. Key Responsibilities Lead and manage a team of Fire Safety Surveyors Oversee fire risk assessments and ensure all remedial actions are completed Develop and implement fire safety strategies across the housing department Manage large-scale fire safety programmes and budgets (circa £10m) Act as the main point of contact for Fire & Rescue Services and key stakeholders Ensure compliance with all relevant fire safety legislation and regulations Manage contractors, procurement processes, and project delivery About You Proven experience in a Fire Safety role within housing, residential, or similar environments Strong working knowledge of UK fire safety legislation Experience managing teams, contractors, and large programmes of work Excellent stakeholder management and communication skills Ability to work strategically while maintaining operational oversight Qualifications (Desirable) Degree or equivalent in a relevant discipline IFE Level 4 Certificate in Fire Safety or NEBOSH Fire Safety What's in it for you? Competitive salary package Secure, long-term opportunity Key leadership position with real impact Opportunity to work on large, meaningful safety programmes If interested, apply now or call Ashleigh on
Fire Safety Manager Ipswich (Council Role) Salary: £51,536 - £53,460 Public Sector Permanent Pertemps is currently recruiting on behalf of a well-established and highly regarded local authority for an experienced Fire Safety Manager to join their growing team. This is a fantastic opportunity to take on a senior leadership role where you'll be responsible for driving fire safety compliance and delivering key improvement programmes across a large residential property portfolio. The Opportunity Our client is looking for a confident and knowledgeable Fire Safety professional who can take ownership of fire compliance, lead a specialist team, and ensure all properties meet current legislation and safety standards. You will play a pivotal role in shaping fire safety strategy, managing risk, and delivering essential upgrades across multiple sites. Key Responsibilities Lead and manage a team of Fire Safety Surveyors Oversee fire risk assessments and ensure all remedial actions are completed Develop and implement fire safety strategies across the housing department Manage large-scale fire safety programmes and budgets (circa £10m) Act as the main point of contact for Fire & Rescue Services and key stakeholders Ensure compliance with all relevant fire safety legislation and regulations Manage contractors, procurement processes, and project delivery About You Proven experience in a Fire Safety role within housing, residential, or similar environments Strong working knowledge of UK fire safety legislation Experience managing teams, contractors, and large programmes of work Excellent stakeholder management and communication skills Ability to work strategically while maintaining operational oversight Qualifications (Desirable) Degree or equivalent in a relevant discipline IFE Level 4 Certificate in Fire Safety or NEBOSH Fire Safety What's in it for you? Competitive salary package Secure, long-term opportunity Key leadership position with real impact Opportunity to work on large, meaningful safety programmes If interested, apply now or call Ashleigh on
Apr 22, 2026
Full time
Fire Safety Manager Ipswich (Council Role) Salary: £51,536 - £53,460 Public Sector Permanent Pertemps is currently recruiting on behalf of a well-established and highly regarded local authority for an experienced Fire Safety Manager to join their growing team. This is a fantastic opportunity to take on a senior leadership role where you'll be responsible for driving fire safety compliance and delivering key improvement programmes across a large residential property portfolio. The Opportunity Our client is looking for a confident and knowledgeable Fire Safety professional who can take ownership of fire compliance, lead a specialist team, and ensure all properties meet current legislation and safety standards. You will play a pivotal role in shaping fire safety strategy, managing risk, and delivering essential upgrades across multiple sites. Key Responsibilities Lead and manage a team of Fire Safety Surveyors Oversee fire risk assessments and ensure all remedial actions are completed Develop and implement fire safety strategies across the housing department Manage large-scale fire safety programmes and budgets (circa £10m) Act as the main point of contact for Fire & Rescue Services and key stakeholders Ensure compliance with all relevant fire safety legislation and regulations Manage contractors, procurement processes, and project delivery About You Proven experience in a Fire Safety role within housing, residential, or similar environments Strong working knowledge of UK fire safety legislation Experience managing teams, contractors, and large programmes of work Excellent stakeholder management and communication skills Ability to work strategically while maintaining operational oversight Qualifications (Desirable) Degree or equivalent in a relevant discipline IFE Level 4 Certificate in Fire Safety or NEBOSH Fire Safety What's in it for you? Competitive salary package Secure, long-term opportunity Key leadership position with real impact Opportunity to work on large, meaningful safety programmes If interested, apply now or call Ashleigh on
A leading North West housing and property organisation is hiring a Compliance Officer to support the delivery of statutory compliance across key safety workstreams, ensuring programmes are completed, data is accurate, and assurance reporting is robust. You'll be the day-to-day operational point of contact, working with internal teams and specialist contractors to deliver safe, compliant homes and excellent customer outcomes. Client Details Our client is a values-led, customer-focused housing and property organisation with a strong reputation for doing the right thing, investing in people, and operating to high governance and safety standards. They manage a significant property portfolio across the North West and are committed to continuous improvement , service quality , and regulatory excellence . Description Support the management and evolution of the organisation's statutory compliance framework , ensuring alignment with best practice and legislation. Act as the main operational point of contact for compliance delivery-ensuring smooth, high-quality, value-for-money service. Manage day-to-day delivery of compliance servicing, inspections, and follow-up remedial works across: Gas , Asbestos , Legionella , Electrical , Fire Safety , Lifts , and associated M&E services Coordinate access for hard-to-reach properties, working with colleagues and contractors to deliver approved procedures. Maintain and improve compliance data management systems -ensuring records are accurate, complete, auditable and readily available. Collate performance data and produce draft monthly/quarterly/annual KPI reports by compliance stream. Keep current with compliance best practice/legislation and share key updates with relevant teams and stakeholders. Coordinate a programme of compliance audits (internal and external), collating findings and performance evidence for assurance reporting. Provide technical support/advice on regulatory requirements related to asset compliance. Support procurement activity: contractor/consultant selection and appointment in line with governance and financial procedures. Run contractor performance and contract management meetings-agenda/action tracking and documentation. Raise work orders/variations, ensure approvals are in place, and reconcile invoices against authorised orders. Work confidently within compliance IT systems/third-party portals and asset management software modules (e.g., servicing & inspection systems). Promote safe working and safeguarding culture-reporting hazards and supporting organisational obligations. Produce analysis in Excel (intermediate+) to support decisions and compliance assurance Profile NVQ Level 3 (or equivalent) and/or strong relevant experience in property compliance or asset safety. Compliance training/knowledge across some of: Fire Safety, Asbestos, Gas Safety, Electrical Safety (others desirable). Experience managing and/or supporting delivery of building services/maintenance contracts (including procurement exposure). Understanding of compliance requirements and Health & Safety legislation (CDM knowledge is advantageous). Strong admin discipline and confidence using MS Office and property/compliance databases/asset management systems. Confidence building relationships with contractors, auditors, regulators and internal stakeholders. Job Offer High-impact role protecting customers and ensuring safe, compliant homes Genuine development exposure across multiple compliance workstreams Strong stakeholder visibility and the chance to shape performance through data and assurance Supportive leadership and a values-driven culture focused on ownership and growth Competitive salary (DOE) + strong benefits package (details shared at application stage) Training and professional development support (role-dependent)
Apr 21, 2026
Contractor
A leading North West housing and property organisation is hiring a Compliance Officer to support the delivery of statutory compliance across key safety workstreams, ensuring programmes are completed, data is accurate, and assurance reporting is robust. You'll be the day-to-day operational point of contact, working with internal teams and specialist contractors to deliver safe, compliant homes and excellent customer outcomes. Client Details Our client is a values-led, customer-focused housing and property organisation with a strong reputation for doing the right thing, investing in people, and operating to high governance and safety standards. They manage a significant property portfolio across the North West and are committed to continuous improvement , service quality , and regulatory excellence . Description Support the management and evolution of the organisation's statutory compliance framework , ensuring alignment with best practice and legislation. Act as the main operational point of contact for compliance delivery-ensuring smooth, high-quality, value-for-money service. Manage day-to-day delivery of compliance servicing, inspections, and follow-up remedial works across: Gas , Asbestos , Legionella , Electrical , Fire Safety , Lifts , and associated M&E services Coordinate access for hard-to-reach properties, working with colleagues and contractors to deliver approved procedures. Maintain and improve compliance data management systems -ensuring records are accurate, complete, auditable and readily available. Collate performance data and produce draft monthly/quarterly/annual KPI reports by compliance stream. Keep current with compliance best practice/legislation and share key updates with relevant teams and stakeholders. Coordinate a programme of compliance audits (internal and external), collating findings and performance evidence for assurance reporting. Provide technical support/advice on regulatory requirements related to asset compliance. Support procurement activity: contractor/consultant selection and appointment in line with governance and financial procedures. Run contractor performance and contract management meetings-agenda/action tracking and documentation. Raise work orders/variations, ensure approvals are in place, and reconcile invoices against authorised orders. Work confidently within compliance IT systems/third-party portals and asset management software modules (e.g., servicing & inspection systems). Promote safe working and safeguarding culture-reporting hazards and supporting organisational obligations. Produce analysis in Excel (intermediate+) to support decisions and compliance assurance Profile NVQ Level 3 (or equivalent) and/or strong relevant experience in property compliance or asset safety. Compliance training/knowledge across some of: Fire Safety, Asbestos, Gas Safety, Electrical Safety (others desirable). Experience managing and/or supporting delivery of building services/maintenance contracts (including procurement exposure). Understanding of compliance requirements and Health & Safety legislation (CDM knowledge is advantageous). Strong admin discipline and confidence using MS Office and property/compliance databases/asset management systems. Confidence building relationships with contractors, auditors, regulators and internal stakeholders. Job Offer High-impact role protecting customers and ensuring safe, compliant homes Genuine development exposure across multiple compliance workstreams Strong stakeholder visibility and the chance to shape performance through data and assurance Supportive leadership and a values-driven culture focused on ownership and growth Competitive salary (DOE) + strong benefits package (details shared at application stage) Training and professional development support (role-dependent)
Role: Contract Manager Location: Norwich Salary: 55,000 including car allowance Contract Type: Permanent Working Hours: Full-time (flexible hours with options for remote work post-probation) Holiday Entitlement: 36 days including bank holidays Job Overview: We are seeking a Contracts Manager to join a leading social housing procurement specialist. This pivotal role involves managing client projects that have been procured through specialised frameworks, ensuring smooth operations and excellent service delivery. Key Responsibilities: Manage selected client projects, including attending contract review meetings, assisting with disputes, and reviewing KPI reports. Liaise with clients to secure future work and compile necessary documentation for contracts with suppliers. Issue detailed reports to clients to support their internal processes and decision-making. Maintain high standards of compliance and service delivery, ensuring client satisfaction and project success. Ideal Candidate Profile: Proven experience in social housing management, either with a local authority or housing association. Strong technical knowledge, particularly in compliance areas such as heating, electrical, fire safety, or maintenance of domestic buildings. Experience with JCT, ideally Measured Term Contracts, to effectively handle disputes and contractual issues. Excellent communication and interpersonal skills, capable of fostering strong client relationships. Ability to work flexibly, with a willingness to spend time in the office or on-site as required. Benefits: Competitive salary package including a car allowance. Generous holiday allowance. Flexible working hours Opportunity to be part of a growing, impactful organisation in the social housing sector. How to Apply: If you are interested in the Contracts Manager position and meet the qualifications outlined above, please submit your CV and a cover letter detailing your relevant experience. Or contact Mel
Apr 21, 2026
Full time
Role: Contract Manager Location: Norwich Salary: 55,000 including car allowance Contract Type: Permanent Working Hours: Full-time (flexible hours with options for remote work post-probation) Holiday Entitlement: 36 days including bank holidays Job Overview: We are seeking a Contracts Manager to join a leading social housing procurement specialist. This pivotal role involves managing client projects that have been procured through specialised frameworks, ensuring smooth operations and excellent service delivery. Key Responsibilities: Manage selected client projects, including attending contract review meetings, assisting with disputes, and reviewing KPI reports. Liaise with clients to secure future work and compile necessary documentation for contracts with suppliers. Issue detailed reports to clients to support their internal processes and decision-making. Maintain high standards of compliance and service delivery, ensuring client satisfaction and project success. Ideal Candidate Profile: Proven experience in social housing management, either with a local authority or housing association. Strong technical knowledge, particularly in compliance areas such as heating, electrical, fire safety, or maintenance of domestic buildings. Experience with JCT, ideally Measured Term Contracts, to effectively handle disputes and contractual issues. Excellent communication and interpersonal skills, capable of fostering strong client relationships. Ability to work flexibly, with a willingness to spend time in the office or on-site as required. Benefits: Competitive salary package including a car allowance. Generous holiday allowance. Flexible working hours Opportunity to be part of a growing, impactful organisation in the social housing sector. How to Apply: If you are interested in the Contracts Manager position and meet the qualifications outlined above, please submit your CV and a cover letter detailing your relevant experience. Or contact Mel
Harris Hill Charity Recruitment Specialists
Hammersmith And Fulham, London
A respected UK charity is seeking a Property Services Manager to lead the delivery of high-quality housing management across supported living schemes for vulnerable residents. London (Hybrid/Multi-site) Salary: £50,000 Role overview You will oversee repairs, maintenance, compliance, and voids across a portfolio of properties, ensuring homes are safe, well-maintained, and meet all regulatory standards. The role includes managing a team, overseeing contractors, controlling budgets, and driving service improvements. Key responsibilities Lead and develop the property services team Manage repairs, voids, planned and cyclical maintenance Oversee contractor performance and KPIs Ensure full health & safety compliance (gas, fire, electrical, water, asbestos) Monitor budgets and control costs Reduce void turnaround times and rent loss Maintain estate and scheme standards Produce performance and management reports Engage residents and incorporate feedback into service delivery About you Experience in housing/property management (social housing, local authority, or similar) Strong leadership and team management skills Knowledge of repairs, compliance, and housing legislation Experience managing contractors and KPIs Strong understanding of H&S in housing Good communication and stakeholder skills Customer-focused approach Property/surveying qualification desirable Join a mission-driven organisation where your work directly improves the safety, quality, and wellbeing of residents homes. If interested in hearing more, please submit your CV. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Apr 21, 2026
Full time
A respected UK charity is seeking a Property Services Manager to lead the delivery of high-quality housing management across supported living schemes for vulnerable residents. London (Hybrid/Multi-site) Salary: £50,000 Role overview You will oversee repairs, maintenance, compliance, and voids across a portfolio of properties, ensuring homes are safe, well-maintained, and meet all regulatory standards. The role includes managing a team, overseeing contractors, controlling budgets, and driving service improvements. Key responsibilities Lead and develop the property services team Manage repairs, voids, planned and cyclical maintenance Oversee contractor performance and KPIs Ensure full health & safety compliance (gas, fire, electrical, water, asbestos) Monitor budgets and control costs Reduce void turnaround times and rent loss Maintain estate and scheme standards Produce performance and management reports Engage residents and incorporate feedback into service delivery About you Experience in housing/property management (social housing, local authority, or similar) Strong leadership and team management skills Knowledge of repairs, compliance, and housing legislation Experience managing contractors and KPIs Strong understanding of H&S in housing Good communication and stakeholder skills Customer-focused approach Property/surveying qualification desirable Join a mission-driven organisation where your work directly improves the safety, quality, and wellbeing of residents homes. If interested in hearing more, please submit your CV. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Your new companyYou will be joining a well-established residential developer operating across the South Central Midlands. The business has a strong track record of delivering high-quality housing schemes and places a strong emphasis on collaboration, quality and customer satisfaction.The organisation values in-person collaboration and team culture while remaining supportive of flexible working arrangements where possible. Your new role An excellent opportunity has arisen for an experienced Architectural Technologist to join the technical team based out of a Midlands office. You will play a key role in the successful delivery of multiple residential projects, taking responsibility for the coordination and production of detailed technical and construction information throughout the project lifecycle.This is a technically focused role offering exposure to a high volume of live residential schemes and close collaboration with internal departments and external consultants. Your responsibilities will include: Producing and managing accurate, detailed construction and working drawings Coordinating all technical superstructure information across multiple residential projects Liaising with internal departments, consultants, contractors and statutory bodies Ensuring compliance with Building Regulations, NHBC and relevant standards Supporting Principal Designer duties in line with CDM 2015 Managing consultant appointments, technical fee proposals and technical approvals Undertaking value engineering exercises and ensuring buildability Submitting information for Building Control, NHBC, SAP, EPC and Robust Details Attending site to resolve technical and reconstructional issues Chairing and attending pre-start and progress meetings Coaching and supporting junior team members where required What you'll need to succeedTo be successful in this role, you will need: A background as an Architectural Technologist A BTEC HND/HNC in Design, Construction or a related discipline Significant experience within a technical role for a residential house builder or consultancy Strong knowledge of UK Building Regulations, construction methods and residential detailing Proficiency in AutoCAD and Revit, along with good general IT literacy Experience delivering projects to programme, budget and quality standards Excellent organisational and time-management skills Strong communication skills with the ability to liaise confidently with internal and external stakeholders Commercial awareness and problem-solvers ability The ability to work under pressure and manage multiple priorities Desirable: MCIAT, MCIOB or equivalent professional qualification CSCS card Experience using Viewpoint drawing management systems Experience managing technical fees and cost-to-complete Commitment to ongoing CPD and professional development What you'll get in returnIn return, you will receive a competitive salary and an extensive benefits package, including: Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme Up to 33 days annual leave plus bank holidays (increasing with service) Volunteering days Private medical insurance (employee-paid cover) Enhanced maternity, paternity and adoption leave Competitive pension scheme via salary sacrifice Life assurance (4x annual salary) Share schemes and employee rewards portal This role offers long-term career progression within a business that values technical expertise and continuous improvement. What you need to do nowIf you're interested in this Architectural Technologist role, click Apply now to submit your CV, or contact me directly for a confidential discussion about your next career move. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 21, 2026
Full time
Your new companyYou will be joining a well-established residential developer operating across the South Central Midlands. The business has a strong track record of delivering high-quality housing schemes and places a strong emphasis on collaboration, quality and customer satisfaction.The organisation values in-person collaboration and team culture while remaining supportive of flexible working arrangements where possible. Your new role An excellent opportunity has arisen for an experienced Architectural Technologist to join the technical team based out of a Midlands office. You will play a key role in the successful delivery of multiple residential projects, taking responsibility for the coordination and production of detailed technical and construction information throughout the project lifecycle.This is a technically focused role offering exposure to a high volume of live residential schemes and close collaboration with internal departments and external consultants. Your responsibilities will include: Producing and managing accurate, detailed construction and working drawings Coordinating all technical superstructure information across multiple residential projects Liaising with internal departments, consultants, contractors and statutory bodies Ensuring compliance with Building Regulations, NHBC and relevant standards Supporting Principal Designer duties in line with CDM 2015 Managing consultant appointments, technical fee proposals and technical approvals Undertaking value engineering exercises and ensuring buildability Submitting information for Building Control, NHBC, SAP, EPC and Robust Details Attending site to resolve technical and reconstructional issues Chairing and attending pre-start and progress meetings Coaching and supporting junior team members where required What you'll need to succeedTo be successful in this role, you will need: A background as an Architectural Technologist A BTEC HND/HNC in Design, Construction or a related discipline Significant experience within a technical role for a residential house builder or consultancy Strong knowledge of UK Building Regulations, construction methods and residential detailing Proficiency in AutoCAD and Revit, along with good general IT literacy Experience delivering projects to programme, budget and quality standards Excellent organisational and time-management skills Strong communication skills with the ability to liaise confidently with internal and external stakeholders Commercial awareness and problem-solvers ability The ability to work under pressure and manage multiple priorities Desirable: MCIAT, MCIOB or equivalent professional qualification CSCS card Experience using Viewpoint drawing management systems Experience managing technical fees and cost-to-complete Commitment to ongoing CPD and professional development What you'll get in returnIn return, you will receive a competitive salary and an extensive benefits package, including: Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme Up to 33 days annual leave plus bank holidays (increasing with service) Volunteering days Private medical insurance (employee-paid cover) Enhanced maternity, paternity and adoption leave Competitive pension scheme via salary sacrifice Life assurance (4x annual salary) Share schemes and employee rewards portal This role offers long-term career progression within a business that values technical expertise and continuous improvement. What you need to do nowIf you're interested in this Architectural Technologist role, click Apply now to submit your CV, or contact me directly for a confidential discussion about your next career move. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company You will be working for a social housing organisation in Manchester Your new role As a Building Surveyor you join the Complex Repairs & Maintenance team on a permanent basis. The successful candidate will be based at the Manchester office, with travel required across the region.The purpose of this role is to assess and deliver bespoke projects providing technical advice, support and property evaluation on the condition and delivery / investment requirements of the property portfolio within the Group. This is a fast-paced role, with reactive assessments and action necessary. Stock Sustainability Effectively contribute towards stock sustainability, option appraisal of stock and delivery options, including any associated regeneration initiatives. Project Management Taking account of long-term maintenance needs, develop and project manage bespoke investment/refurbishment projects through appraisal in conjunction with other directorates across the business providing commercial solutions to address poor performing assets. Surveys and Project Appraisal Undertake high quality dilapidation/diagnostic building surveys across the Group providing detailed project appraisals and technical advice and support on property condition and investment requirements. Validate identified investment requirements and ensure investment is in line with the Asset Management Strategy. Investment Planning Support the investment programme assessing compatibility with the neighbourhood plan, in line with the organisation's and Regulatory standards, including the development of comprehensive detailed specifications that will ensure effective delivery whilst working in collaboration with Landlord Compliance, Capital Delivery and Repairs and Maintenance Teams considering whole life maintenance, and innovative solutions where applicable. Health and Safety Be responsible for health and safety and compliance with legislative requirements including CDM for all Major Works Projects activities across the Group and support the wider directorate in knowledge and expertise. What you'll need to succeed Skills & ExperienceEssential Demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, and leasehold legislation (including Awaab's Law). Commercial understanding and experience of value for money drivers in construction with delivery of bespoke investment programmes. Detailed knowledge of construction specifications, contracts and their effective management. Knowledge of project financial valuation and evaluation, performance assessment and budget management. Experience of performing the role of 'principal designer' and knowledge of the requirements of CDM. Self-motivated, organised and ability to work autonomously Experience managing relationships with internal and external stakeholders. A Full UK Driving Licence and access to your own car. Desirable Previous experience of managing similar projects. IT skills - Microsoft office and Auto CAD com. Qualifications Essential Building related Degree or equivalent qualification/ building related specialism. What you'll get in return Salary £47,500 per annum 32 days annual leave plus bank holidays Opportunity to further increase annual leave with service or through the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family.Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 21, 2026
Full time
Your new company You will be working for a social housing organisation in Manchester Your new role As a Building Surveyor you join the Complex Repairs & Maintenance team on a permanent basis. The successful candidate will be based at the Manchester office, with travel required across the region.The purpose of this role is to assess and deliver bespoke projects providing technical advice, support and property evaluation on the condition and delivery / investment requirements of the property portfolio within the Group. This is a fast-paced role, with reactive assessments and action necessary. Stock Sustainability Effectively contribute towards stock sustainability, option appraisal of stock and delivery options, including any associated regeneration initiatives. Project Management Taking account of long-term maintenance needs, develop and project manage bespoke investment/refurbishment projects through appraisal in conjunction with other directorates across the business providing commercial solutions to address poor performing assets. Surveys and Project Appraisal Undertake high quality dilapidation/diagnostic building surveys across the Group providing detailed project appraisals and technical advice and support on property condition and investment requirements. Validate identified investment requirements and ensure investment is in line with the Asset Management Strategy. Investment Planning Support the investment programme assessing compatibility with the neighbourhood plan, in line with the organisation's and Regulatory standards, including the development of comprehensive detailed specifications that will ensure effective delivery whilst working in collaboration with Landlord Compliance, Capital Delivery and Repairs and Maintenance Teams considering whole life maintenance, and innovative solutions where applicable. Health and Safety Be responsible for health and safety and compliance with legislative requirements including CDM for all Major Works Projects activities across the Group and support the wider directorate in knowledge and expertise. What you'll need to succeed Skills & ExperienceEssential Demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, and leasehold legislation (including Awaab's Law). Commercial understanding and experience of value for money drivers in construction with delivery of bespoke investment programmes. Detailed knowledge of construction specifications, contracts and their effective management. Knowledge of project financial valuation and evaluation, performance assessment and budget management. Experience of performing the role of 'principal designer' and knowledge of the requirements of CDM. Self-motivated, organised and ability to work autonomously Experience managing relationships with internal and external stakeholders. A Full UK Driving Licence and access to your own car. Desirable Previous experience of managing similar projects. IT skills - Microsoft office and Auto CAD com. Qualifications Essential Building related Degree or equivalent qualification/ building related specialism. What you'll get in return Salary £47,500 per annum 32 days annual leave plus bank holidays Opportunity to further increase annual leave with service or through the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family.Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV
Apr 21, 2026
Full time
Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV
Scheme Manager Location: Swindon Salary : £11,793.60 per annum Vacancy Type: Permanent, Part Time (18 hours per week) Closing date: 15 May, 2026 Are you passionate about helping people live independently in a safe and supportive environment? At the organisation, they're looking for a proactive and caring individual to join them at a welcoming retirement living scheme just a short walk away from Swindon town centre. As their Scheme Manager , you'll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring their residents feel safe, supported, and empowered to live independently. You'll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure they meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you'll be confident in taking appropriate action to ensure residents' wellbeing is always prioritised. What they're looking for Experience in housing (ideally leaseholder management) or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Apr 21, 2026
Full time
Scheme Manager Location: Swindon Salary : £11,793.60 per annum Vacancy Type: Permanent, Part Time (18 hours per week) Closing date: 15 May, 2026 Are you passionate about helping people live independently in a safe and supportive environment? At the organisation, they're looking for a proactive and caring individual to join them at a welcoming retirement living scheme just a short walk away from Swindon town centre. As their Scheme Manager , you'll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring their residents feel safe, supported, and empowered to live independently. You'll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure they meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you'll be confident in taking appropriate action to ensure residents' wellbeing is always prioritised. What they're looking for Experience in housing (ideally leaseholder management) or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
We're recruiting an experienced Private Sector Housing Team Manager to lead a high-performing Environmental Health service within a forward-thinking London local authority. This is a senior, enforcement-led leadership role focused on improving standards across the private rented sector. You will lead a multidisciplinary team, oversee complex enforcement activity, and ensure the delivery of a high-quality, compliant and customer-focused service that protects residents and drives up housing standards across the borough. The Role Lead and manage the Private Sector Housing team, directly overseeing 4 Senior Officers and wider operational staff Manage property licensing schemes, including HMOs, ensuring compliance and identifying unlicensed properties Oversee enforcement activity from investigation through to prosecution, including civil penalties and Rent Repayment Orders Drive proactive work to identify rogue landlords and poor housing conditions including damp and mould Manage day-to-day operations, resources and performance to ensure effective service delivery Take full responsibility for team budgets (up to £1m), monitoring spend and identifying income generation opportunities Contribute to the development and delivery of the team's service plan in line with corporate priorities Monitor performance and respond to complaints, Member enquiries and scrutiny requirements Provide expert advice and guidance to senior leadership, Members and stakeholders Prepare and present complex reports for committees and high-level meetings Represent the service at internal and external meetings, deputising for the Head of Service where required Lead, motivate and develop staff, ensuring high performance and continuous improvement Build strong working relationships with internal departments and external partners including government bodies and enforcement agencies Support wider departmental objectives including transformation, compliance and service improvement initiatives Key Requirements Significant experience managing Private Sector Housing or Environmental Health services within a local authority Strong background in enforcement-led environments, including prosecutions and regulatory action Proven experience managing teams and delivering high-performing services In-depth knowledge of property licensing schemes, particularly HMOs Strong understanding of housing legislation, enforcement powers and regulatory frameworks Experience preparing reports and advising senior stakeholders, Members and committees Excellent communication skills with the ability to present complex information clearly Ability to operate both strategically and operationally, making an immediate impact Degree or Diploma in Environmental Health recognised by the Chartered Institute of Environmental Health and EHORB registration is preferred Experience identifying and driving income generation opportunities (e.g. civil penalties, RROs) is desirable Ability to work in a hybrid environment with a minimum of 3 days in the office and flexibility for site visits and occasional evening meetings What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Environmental Health Officers, Private Sector Housing Managers and Regulatory Services professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 21, 2026
Full time
We're recruiting an experienced Private Sector Housing Team Manager to lead a high-performing Environmental Health service within a forward-thinking London local authority. This is a senior, enforcement-led leadership role focused on improving standards across the private rented sector. You will lead a multidisciplinary team, oversee complex enforcement activity, and ensure the delivery of a high-quality, compliant and customer-focused service that protects residents and drives up housing standards across the borough. The Role Lead and manage the Private Sector Housing team, directly overseeing 4 Senior Officers and wider operational staff Manage property licensing schemes, including HMOs, ensuring compliance and identifying unlicensed properties Oversee enforcement activity from investigation through to prosecution, including civil penalties and Rent Repayment Orders Drive proactive work to identify rogue landlords and poor housing conditions including damp and mould Manage day-to-day operations, resources and performance to ensure effective service delivery Take full responsibility for team budgets (up to £1m), monitoring spend and identifying income generation opportunities Contribute to the development and delivery of the team's service plan in line with corporate priorities Monitor performance and respond to complaints, Member enquiries and scrutiny requirements Provide expert advice and guidance to senior leadership, Members and stakeholders Prepare and present complex reports for committees and high-level meetings Represent the service at internal and external meetings, deputising for the Head of Service where required Lead, motivate and develop staff, ensuring high performance and continuous improvement Build strong working relationships with internal departments and external partners including government bodies and enforcement agencies Support wider departmental objectives including transformation, compliance and service improvement initiatives Key Requirements Significant experience managing Private Sector Housing or Environmental Health services within a local authority Strong background in enforcement-led environments, including prosecutions and regulatory action Proven experience managing teams and delivering high-performing services In-depth knowledge of property licensing schemes, particularly HMOs Strong understanding of housing legislation, enforcement powers and regulatory frameworks Experience preparing reports and advising senior stakeholders, Members and committees Excellent communication skills with the ability to present complex information clearly Ability to operate both strategically and operationally, making an immediate impact Degree or Diploma in Environmental Health recognised by the Chartered Institute of Environmental Health and EHORB registration is preferred Experience identifying and driving income generation opportunities (e.g. civil penalties, RROs) is desirable Ability to work in a hybrid environment with a minimum of 3 days in the office and flexibility for site visits and occasional evening meetings What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Environmental Health Officers, Private Sector Housing Managers and Regulatory Services professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Marks Consulting Partners Limited
Braintree, Essex
Marks Consulting Partners are currently looking for a Customer Experience Specialist to work with one of our Housing Association clients in Essex. What the Job Will Be Doing Managing and resolving Stage 1 complaints, ensuring fair, thorough and compliant investigations Supporting Stage 2 complaint handling and ensuring cases meet Housing Ombudsman Complaint Handling Code standards Investigating complaints, gathering evidence and producing clear, well-structured responses Acting as a key point of contact for residents, providing empathetic and customer-focused support Identifying trends, themes and root causes from complaints to drive service improvement Supporting the organisation with regulatory compliance, including Tenant Satisfaction Measures (TSMs) and complaint reporting Liaising with the Housing Ombudsman, responding to enquiries and implementing recommendations Monitoring complaint performance and contributing to reports for senior management Maintaining accurate records and ensuring compliance with data protection and regulatory requirements Promoting early resolution and continuous improvement across services Supporting the management of complex enquiries, including MP and CEO complaints Working collaboratively with internal teams to improve customer experience and service delivery What You Will Need Experience in a customer-facing role, ideally within social housing or a similar sector Experience handling complaints, including writing formal responses Strong knowledge of complaint handling frameworks and regulatory standards (Housing Ombudsman Code desirable) Excellent communication skills, with the ability to manage sensitive and complex situations Strong analytical and investigative skills, with the ability to identify trends and root causes Ability to manage multiple cases and work independently in a fast-paced environment Strong organisational and IT skills, including experience with CRM or housing systems A proactive and solutions-focused approach with a commitment to delivering excellent customer service
Apr 21, 2026
Contractor
Marks Consulting Partners are currently looking for a Customer Experience Specialist to work with one of our Housing Association clients in Essex. What the Job Will Be Doing Managing and resolving Stage 1 complaints, ensuring fair, thorough and compliant investigations Supporting Stage 2 complaint handling and ensuring cases meet Housing Ombudsman Complaint Handling Code standards Investigating complaints, gathering evidence and producing clear, well-structured responses Acting as a key point of contact for residents, providing empathetic and customer-focused support Identifying trends, themes and root causes from complaints to drive service improvement Supporting the organisation with regulatory compliance, including Tenant Satisfaction Measures (TSMs) and complaint reporting Liaising with the Housing Ombudsman, responding to enquiries and implementing recommendations Monitoring complaint performance and contributing to reports for senior management Maintaining accurate records and ensuring compliance with data protection and regulatory requirements Promoting early resolution and continuous improvement across services Supporting the management of complex enquiries, including MP and CEO complaints Working collaboratively with internal teams to improve customer experience and service delivery What You Will Need Experience in a customer-facing role, ideally within social housing or a similar sector Experience handling complaints, including writing formal responses Strong knowledge of complaint handling frameworks and regulatory standards (Housing Ombudsman Code desirable) Excellent communication skills, with the ability to manage sensitive and complex situations Strong analytical and investigative skills, with the ability to identify trends and root causes Ability to manage multiple cases and work independently in a fast-paced environment Strong organisational and IT skills, including experience with CRM or housing systems A proactive and solutions-focused approach with a commitment to delivering excellent customer service
We're recruiting a proactive and customer-focused Resident Access Officer to join a busy housing team. This is an excellent opportunity for someone with strong administrative and customer service skills who's passionate about supporting residents and delivering excellent frontline housing services. You'll play a key role in ensuring residents receive a seamless, high-quality service - acting as the first point of contact for housing enquiries, providing administrative and project support, and helping customers access the right advice and assistance as quickly as possible. The Role Deliver a responsive and professional telephone and email service for residents and customers, ensuring queries are resolved quickly and effectively. Provide accurate information on housing services, including tenancy, allocations, rent, and temporary accommodation matters. Support residents to self-serve online and promote digital engagement where possible. Manage and monitor team inboxes, escalating complex enquiries to specialist officers where appropriate. Maintain accurate records, update housing systems, and ensure confidentiality in line with data protection policies. Provide administrative support to the wider housing team - including setting up rent and temporary accommodation accounts, maintaining housing records, and supporting projects and meetings. Assist with Right to Buy administration, property compliance records, and data entry on housing systems such as NEC and Business World. Support coordination of resident meetings and events, including minute-taking when required. Contribute to improving service processes, identifying opportunities for efficiency and better resident outcomes. Key Requirements Previous experience in a customer service or housing administration role. Excellent communication skills - both written and verbal - with a professional and empathetic approach. Strong organisational skills with the ability to prioritise workload in a busy environment. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and confident using housing or CRM systems. Good attention to detail and accurate record-keeping. A proactive attitude with the ability to work independently and as part of a team. Commitment to the values of social housing and delivering a high standard of customer care. A basic understanding of housing policies and processes is desirable (training will be provided). What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 20, 2026
Contractor
We're recruiting a proactive and customer-focused Resident Access Officer to join a busy housing team. This is an excellent opportunity for someone with strong administrative and customer service skills who's passionate about supporting residents and delivering excellent frontline housing services. You'll play a key role in ensuring residents receive a seamless, high-quality service - acting as the first point of contact for housing enquiries, providing administrative and project support, and helping customers access the right advice and assistance as quickly as possible. The Role Deliver a responsive and professional telephone and email service for residents and customers, ensuring queries are resolved quickly and effectively. Provide accurate information on housing services, including tenancy, allocations, rent, and temporary accommodation matters. Support residents to self-serve online and promote digital engagement where possible. Manage and monitor team inboxes, escalating complex enquiries to specialist officers where appropriate. Maintain accurate records, update housing systems, and ensure confidentiality in line with data protection policies. Provide administrative support to the wider housing team - including setting up rent and temporary accommodation accounts, maintaining housing records, and supporting projects and meetings. Assist with Right to Buy administration, property compliance records, and data entry on housing systems such as NEC and Business World. Support coordination of resident meetings and events, including minute-taking when required. Contribute to improving service processes, identifying opportunities for efficiency and better resident outcomes. Key Requirements Previous experience in a customer service or housing administration role. Excellent communication skills - both written and verbal - with a professional and empathetic approach. Strong organisational skills with the ability to prioritise workload in a busy environment. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and confident using housing or CRM systems. Good attention to detail and accurate record-keeping. A proactive attitude with the ability to work independently and as part of a team. Commitment to the values of social housing and delivering a high standard of customer care. A basic understanding of housing policies and processes is desirable (training will be provided). What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We're recruiting a Housing Coordinator to play a key role in supporting the delivery of responsive repairs and maintenance services. This is a frontline role within the Housing service, focused on ensuring repairs are handled efficiently, legal obligations are met, and residents receive a high-quality service. You'll be responsible for coordinating repairs casework, liaising with contractors, and making sure urgent issues are resolved quickly and effect. The Role Monitor the housing repairs inbox and manage a wide range of repair-related enquiries. Raise purchase orders using NEC and Business World systems and process invoices promptly. Act as a first point of contact for tenants, calling residents to arrange inspections, provide updates, and resolve queries. Monitor live chat with the maintenance contractor (CARDO), dealing with issues such as access, contact details, and urgent requests. Provide contractors with key documentation including asbestos surveys and other compliance-related information. Collate and submit disrepair case information to the legal team. Raise and coordinate inspections for surveyors, ensuring residents are fully informed. Cover the evening rota alongside a designated manager, responding to emergency repair issues (with occasional commitments after 5pm). Submit out-of-hours repair reports to contractors. Work closely with internal housing teams and external contractors to ensure repairs are completed to a high standard and within agreed timescales. Key Requirements Strong background in housing repairs, maintenance, or compliance roles. Experience managing repair casework, including disrepair claims and legal submissions. Confident using housing IT systems such as NEC and Business World. Excellent communication skills, with the ability to explain repairs processes clearly to residents and contractors. Strong organisational skills with the ability to prioritise in a high-volume environment. Customer-focused approach, ensuring residents receive clear, timely, and professional service. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 20, 2026
Contractor
We're recruiting a Housing Coordinator to play a key role in supporting the delivery of responsive repairs and maintenance services. This is a frontline role within the Housing service, focused on ensuring repairs are handled efficiently, legal obligations are met, and residents receive a high-quality service. You'll be responsible for coordinating repairs casework, liaising with contractors, and making sure urgent issues are resolved quickly and effect. The Role Monitor the housing repairs inbox and manage a wide range of repair-related enquiries. Raise purchase orders using NEC and Business World systems and process invoices promptly. Act as a first point of contact for tenants, calling residents to arrange inspections, provide updates, and resolve queries. Monitor live chat with the maintenance contractor (CARDO), dealing with issues such as access, contact details, and urgent requests. Provide contractors with key documentation including asbestos surveys and other compliance-related information. Collate and submit disrepair case information to the legal team. Raise and coordinate inspections for surveyors, ensuring residents are fully informed. Cover the evening rota alongside a designated manager, responding to emergency repair issues (with occasional commitments after 5pm). Submit out-of-hours repair reports to contractors. Work closely with internal housing teams and external contractors to ensure repairs are completed to a high standard and within agreed timescales. Key Requirements Strong background in housing repairs, maintenance, or compliance roles. Experience managing repair casework, including disrepair claims and legal submissions. Confident using housing IT systems such as NEC and Business World. Excellent communication skills, with the ability to explain repairs processes clearly to residents and contractors. Strong organisational skills with the ability to prioritise in a high-volume environment. Customer-focused approach, ensuring residents receive clear, timely, and professional service. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Senior Building Surveyor Location: Gosport Rate: £40 per hour (Inside IR35) Contract: Interim Hours: 37 per week A Local Authority in Gosport is seeking an experienced Senior Building Surveyor to lead the surveying function across either housing stock or corporate assets. This role will focus on delivering high-quality surveying, compliance, and planned maintenance services within a busy Property Services team. Key Responsibilities Undertake condition surveys, defect diagnosis, and building pathology assessments Prepare specifications, scopes of work, and schedules for repairs and improvement schemes Manage planned maintenance and cyclical works programmes Act as Contract Administrator (JCT / NEC) Oversee contractors, valuations, variations, and final accounts Support procurement, tendering, and budget control Ensure compliance with HHSRS, fire safety, asbestos, and other housing legislation Maintain accurate asset and stock condition data Liaise with residents, councillors, and stakeholders Potential supervision of up to five surveyors About You HNC (or equivalent) in Building Surveying / Construction Strong local authority or housing sector experience essential Good knowledge of JCT/NEC contracts and housing compliance (HHSRS) Experience in surveys, specifications, and contractor management Confident communicator with strong stakeholder management skills Full UK driving licence and access to a vehicle We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on or email your CV and covering letter to . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Apr 20, 2026
Contractor
Senior Building Surveyor Location: Gosport Rate: £40 per hour (Inside IR35) Contract: Interim Hours: 37 per week A Local Authority in Gosport is seeking an experienced Senior Building Surveyor to lead the surveying function across either housing stock or corporate assets. This role will focus on delivering high-quality surveying, compliance, and planned maintenance services within a busy Property Services team. Key Responsibilities Undertake condition surveys, defect diagnosis, and building pathology assessments Prepare specifications, scopes of work, and schedules for repairs and improvement schemes Manage planned maintenance and cyclical works programmes Act as Contract Administrator (JCT / NEC) Oversee contractors, valuations, variations, and final accounts Support procurement, tendering, and budget control Ensure compliance with HHSRS, fire safety, asbestos, and other housing legislation Maintain accurate asset and stock condition data Liaise with residents, councillors, and stakeholders Potential supervision of up to five surveyors About You HNC (or equivalent) in Building Surveying / Construction Strong local authority or housing sector experience essential Good knowledge of JCT/NEC contracts and housing compliance (HHSRS) Experience in surveys, specifications, and contractor management Confident communicator with strong stakeholder management skills Full UK driving licence and access to a vehicle We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on or email your CV and covering letter to . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
We are seeking a dedicated and reliable Emergency Accommodation Officer to join a local authority team in North London. This role involves overseeing a hostel that provides temporary accommodation for families experiencing homelessness, ensuring a safe, supportive, and well-managed environment. Key responsibilities include maintaining high standards of health and safety, with a strong focus on fire safety compliance, as well as carrying out essential administrative duties. You will also play a vital role in delivering excellent customer service, supporting residents with professionalism, empathy, and respect. The role requires flexibility, with shifts scheduled between 7:00am and 10:00pm, including weekend working. As the hostel operates 24/7, you will also be required to work some bank holidays, with time off provided in lieu. The ideal candidate will have a solid understanding of housing or supported accommodation settings, strong organisational skills, and the ability to manage challenging situations calmly and effectively. This is an excellent opportunity to make a meaningful difference within the community while working in a dynamic and supportive environment. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Apr 20, 2026
Contractor
We are seeking a dedicated and reliable Emergency Accommodation Officer to join a local authority team in North London. This role involves overseeing a hostel that provides temporary accommodation for families experiencing homelessness, ensuring a safe, supportive, and well-managed environment. Key responsibilities include maintaining high standards of health and safety, with a strong focus on fire safety compliance, as well as carrying out essential administrative duties. You will also play a vital role in delivering excellent customer service, supporting residents with professionalism, empathy, and respect. The role requires flexibility, with shifts scheduled between 7:00am and 10:00pm, including weekend working. As the hostel operates 24/7, you will also be required to work some bank holidays, with time off provided in lieu. The ideal candidate will have a solid understanding of housing or supported accommodation settings, strong organisational skills, and the ability to manage challenging situations calmly and effectively. This is an excellent opportunity to make a meaningful difference within the community while working in a dynamic and supportive environment. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Role - Interim Compliance Manager Location - Buxton Daily Rates - £350 - £450.00 Job Type - Contract 6 - 9 Months About the Role We are seeking an experienced Interim Compliance Manager to join our clients Housing Association Group at a critical time. Reporting to the Director of Governance / Head of Risk & Assurance , you will play a key role in ensuring the Group meets its statutory, regulatory and contractual obligations across all areas of compliance. This is a hands-on role, ideal for a confident interim who can quickly assess current arrangements, provide assurance to senior leaders, and drive improvements where required. Key Responsibilities Lead and oversee compliance across core areas including Health & Safety, Building Safety, Gas, Electrical, Fire, Asbestos, and Water Hygiene Ensure compliance with the Regulator of Social Housing , relevant legislation, and sector best practice Review, maintain, and improve compliance frameworks, policies, and reporting mechanisms Provide clear assurance reporting to Executive Team, Boards, and Committees Identify compliance gaps and risks, developing and implementing mitigation plans Support internal audits, external inspections, and regulatory reviews Work closely with asset management, housing, and governance teams across the Group Manage and support compliance officers or specialist contractors as required About You Proven experience in a Compliance Manager or senior compliance role within social housing or a similarly regulated environment Strong working knowledge of housing regulation and health & safety compliance Demonstrable experience providing assurance at senior management and Board level Confident operating in an interim capacity, able to quickly understand complex organisations Excellent stakeholder management, communication, and report-writing skills Relevant professional qualification (e.g. NEBOSH, IOSH, IRM) desirable but not essential
Apr 20, 2026
Contractor
Job Role - Interim Compliance Manager Location - Buxton Daily Rates - £350 - £450.00 Job Type - Contract 6 - 9 Months About the Role We are seeking an experienced Interim Compliance Manager to join our clients Housing Association Group at a critical time. Reporting to the Director of Governance / Head of Risk & Assurance , you will play a key role in ensuring the Group meets its statutory, regulatory and contractual obligations across all areas of compliance. This is a hands-on role, ideal for a confident interim who can quickly assess current arrangements, provide assurance to senior leaders, and drive improvements where required. Key Responsibilities Lead and oversee compliance across core areas including Health & Safety, Building Safety, Gas, Electrical, Fire, Asbestos, and Water Hygiene Ensure compliance with the Regulator of Social Housing , relevant legislation, and sector best practice Review, maintain, and improve compliance frameworks, policies, and reporting mechanisms Provide clear assurance reporting to Executive Team, Boards, and Committees Identify compliance gaps and risks, developing and implementing mitigation plans Support internal audits, external inspections, and regulatory reviews Work closely with asset management, housing, and governance teams across the Group Manage and support compliance officers or specialist contractors as required About You Proven experience in a Compliance Manager or senior compliance role within social housing or a similarly regulated environment Strong working knowledge of housing regulation and health & safety compliance Demonstrable experience providing assurance at senior management and Board level Confident operating in an interim capacity, able to quickly understand complex organisations Excellent stakeholder management, communication, and report-writing skills Relevant professional qualification (e.g. NEBOSH, IOSH, IRM) desirable but not essential
Pertemps Network Group are assisting a reputable housing provider in seeking an experienced Building Safety & Compliance Manager (Interim) to join their Housing Directorate on an interim basis. This is a key leadership role responsible for ensuring compliance with statutory housing safety requirements, managing specialist teams, and driving best practice across building safety and regulatory compliance Location: Hybrid - 2 days in the office Rate: £29-£32 per hour Contract: 3-6 months initially (with potential extension) This is an excellent opportunity for a seasoned compliance professional with strong leadership experience and a thorough understanding of housing safety legislation, including the Building Safety Act 2022 . Key Responsibilities Act as the organisation's lead point of contact for building safety, housing compliance, and health & safety matters Ensure compliance with the Health and Safety at Work Act , focusing on the "Big 7" compliance areas (Fire, Gas, Electrical, Lifts, Asbestos, Water Hygiene/Legionella, and Building Safety) Provide technical advice, guidance, and training to staff, residents, and stakeholders Lead the design, implementation, and monitoring of compliance systems and performance frameworks Oversee and maintain the Golden Thread of information for High-Risk Residential Buildings (HRRBs) Monitor performance data and KPIs to ensure statutory compliance across housing services Work closely with senior leadership, including the Assistant Director of Homes and Heads of Service Ensure best practice procurement and contract management across statutory compliance areas Produce reports and strategic updates for senior management and external regulators Promote a strong organisational culture of health, safety, and compliance Team & Budget Management Manage a team of 2 Compliance Leads and 3 support staff Oversee staffing, software, and surveying budgets Manage compliance-related budgets including asbestos and fire risk surveying (circa £350k) Provide leadership, coaching, and performance management to maintain a high-performing team Key Requirements Proven experience in building safety and housing compliance management Strong working knowledge of: Building Safety Act 2022 Health and Safety at Work Act Fire Safety and landlord statutory compliance duties Experience managing compliance across social housing portfolios Demonstrated leadership experience managing specialist compliance teams Experience working with regulatory bodies such as the HSE , Fire Authorities , or similar Ability to interpret legislation and translate it into operational policies and procedures Strong reporting, analytical, and stakeholder engagement skills Experience managing budgets and service delivery performance What Success Looks Like in This Role Full compliance with statutory housing safety regulations Robust systems and processes in place to manage risk and remedial actions Strong performance against KPIs and regulatory expectations Effective leadership of compliance teams Delivery of safe, compliant, and customer-focused housing services Apply Now If you are an experienced Building Safety & Compliance Manager looking for your next interim opportunity within a forward-thinking housing organisation, we would be keen to hear from you.
Apr 20, 2026
Seasonal
Pertemps Network Group are assisting a reputable housing provider in seeking an experienced Building Safety & Compliance Manager (Interim) to join their Housing Directorate on an interim basis. This is a key leadership role responsible for ensuring compliance with statutory housing safety requirements, managing specialist teams, and driving best practice across building safety and regulatory compliance Location: Hybrid - 2 days in the office Rate: £29-£32 per hour Contract: 3-6 months initially (with potential extension) This is an excellent opportunity for a seasoned compliance professional with strong leadership experience and a thorough understanding of housing safety legislation, including the Building Safety Act 2022 . Key Responsibilities Act as the organisation's lead point of contact for building safety, housing compliance, and health & safety matters Ensure compliance with the Health and Safety at Work Act , focusing on the "Big 7" compliance areas (Fire, Gas, Electrical, Lifts, Asbestos, Water Hygiene/Legionella, and Building Safety) Provide technical advice, guidance, and training to staff, residents, and stakeholders Lead the design, implementation, and monitoring of compliance systems and performance frameworks Oversee and maintain the Golden Thread of information for High-Risk Residential Buildings (HRRBs) Monitor performance data and KPIs to ensure statutory compliance across housing services Work closely with senior leadership, including the Assistant Director of Homes and Heads of Service Ensure best practice procurement and contract management across statutory compliance areas Produce reports and strategic updates for senior management and external regulators Promote a strong organisational culture of health, safety, and compliance Team & Budget Management Manage a team of 2 Compliance Leads and 3 support staff Oversee staffing, software, and surveying budgets Manage compliance-related budgets including asbestos and fire risk surveying (circa £350k) Provide leadership, coaching, and performance management to maintain a high-performing team Key Requirements Proven experience in building safety and housing compliance management Strong working knowledge of: Building Safety Act 2022 Health and Safety at Work Act Fire Safety and landlord statutory compliance duties Experience managing compliance across social housing portfolios Demonstrated leadership experience managing specialist compliance teams Experience working with regulatory bodies such as the HSE , Fire Authorities , or similar Ability to interpret legislation and translate it into operational policies and procedures Strong reporting, analytical, and stakeholder engagement skills Experience managing budgets and service delivery performance What Success Looks Like in This Role Full compliance with statutory housing safety regulations Robust systems and processes in place to manage risk and remedial actions Strong performance against KPIs and regulatory expectations Effective leadership of compliance teams Delivery of safe, compliant, and customer-focused housing services Apply Now If you are an experienced Building Safety & Compliance Manager looking for your next interim opportunity within a forward-thinking housing organisation, we would be keen to hear from you.
Fix Space Recruitment Ltd
Kingston Upon Thames, Surrey
Environmental Health Officer / Technical Officer (Gr F/G/H/I) Temporary Contract Job Details Client: Royal Borough of Kingston Service Area: Place - Regulatory Services Hours: 36 hours per week Working Pattern: Monday to Friday, 09:00 - 17:30 Start Date: 04 May 2026 End Date: 01 September 2026 Closing Date: 27 April 2026 at 16:00 Location Office Base: Guildhall 2 Kingston upon Thames KT1 1EU Pay PAYE Rate: £31.91 per hour Job Overview Royal Borough of Kingston is seeking an experienced Environmental Health Officer / Technical Officer to join its residential team, working across a shared service covering Kingston and Sutton. This is a varied role covering housing standards, public health issues, noise and environmental nuisance, HMO licensing, drainage defects, rubbish accumulation, damp and mould, filthy and verminous premises, hoarding and severe disrepair. The successful candidate will manage inspections, review evidence, determine the appropriate regulatory response and support enforcement activity, including preparing case files and acting as an expert witness where required. Important - Please Read Carefully This role requires direct experience in Environmental Health, private sector housing, housing standards, licensing or a similar regulatory enforcement role. You must have experience carrying out property inspections, assessing housing conditions and taking or supporting enforcement action. Candidates without relevant Environmental Health / housing standards experience are unlikely to be considered. Key Responsibilities Manage a personal caseload of residential environmental health and housing standards cases Carry out inspections of residential premises including HMOs and single-family dwellings Investigate complaints relating to housing conditions, drainage, rubbish accumulation, damp and mould Prioritise and manage high-risk cases including hoarding, filthy and verminous premises and severe disrepair Review evidence gathered during inspections and determine the appropriate regulatory response Serve statutory notices and orders under relevant legislation, including the Housing Act 2004 and Environmental Protection Act 1990 Support enforcement action and judicial proceedings, including preparing prosecution files Act as an expert witness in court or tribunal where required Use specialist equipment where needed to support investigations Work with partner agencies including the Fire Brigade and Social Services on complex or vulnerable cases Contribute to team working across Kingston and Sutton and support wider regulatory service delivery Essential Experience & Skills Appropriate qualification in Environmental Health, Trading Standards or an equivalent relevant discipline Experience in one or more recognised specialist areas of Environmental Health, including private sector housing and licensing Experience in a local authority or other public sector regulatory / compliance setting Experience carrying out property inspections and investigating housing-related complaints Experience assessing evidence and supporting or taking enforcement action Strong report writing and written communication skills Ability to manage a varied caseload and prioritise risk effectively Good communication skills and ability to work with residents, landlords, agencies and internal teams Flexible and adaptable approach to changing service demands Desirable Membership of the Chartered Institute of Environmental Health or other relevant professional body Specialist qualification in one or more relevant service areas Experience in HMO licensing, nuisance, housing enforcement or environmental protection Additional Information This role forms part of a shared service across two council areas, so strong teamworking and adaptability are important. RQ
Apr 19, 2026
Seasonal
Environmental Health Officer / Technical Officer (Gr F/G/H/I) Temporary Contract Job Details Client: Royal Borough of Kingston Service Area: Place - Regulatory Services Hours: 36 hours per week Working Pattern: Monday to Friday, 09:00 - 17:30 Start Date: 04 May 2026 End Date: 01 September 2026 Closing Date: 27 April 2026 at 16:00 Location Office Base: Guildhall 2 Kingston upon Thames KT1 1EU Pay PAYE Rate: £31.91 per hour Job Overview Royal Borough of Kingston is seeking an experienced Environmental Health Officer / Technical Officer to join its residential team, working across a shared service covering Kingston and Sutton. This is a varied role covering housing standards, public health issues, noise and environmental nuisance, HMO licensing, drainage defects, rubbish accumulation, damp and mould, filthy and verminous premises, hoarding and severe disrepair. The successful candidate will manage inspections, review evidence, determine the appropriate regulatory response and support enforcement activity, including preparing case files and acting as an expert witness where required. Important - Please Read Carefully This role requires direct experience in Environmental Health, private sector housing, housing standards, licensing or a similar regulatory enforcement role. You must have experience carrying out property inspections, assessing housing conditions and taking or supporting enforcement action. Candidates without relevant Environmental Health / housing standards experience are unlikely to be considered. Key Responsibilities Manage a personal caseload of residential environmental health and housing standards cases Carry out inspections of residential premises including HMOs and single-family dwellings Investigate complaints relating to housing conditions, drainage, rubbish accumulation, damp and mould Prioritise and manage high-risk cases including hoarding, filthy and verminous premises and severe disrepair Review evidence gathered during inspections and determine the appropriate regulatory response Serve statutory notices and orders under relevant legislation, including the Housing Act 2004 and Environmental Protection Act 1990 Support enforcement action and judicial proceedings, including preparing prosecution files Act as an expert witness in court or tribunal where required Use specialist equipment where needed to support investigations Work with partner agencies including the Fire Brigade and Social Services on complex or vulnerable cases Contribute to team working across Kingston and Sutton and support wider regulatory service delivery Essential Experience & Skills Appropriate qualification in Environmental Health, Trading Standards or an equivalent relevant discipline Experience in one or more recognised specialist areas of Environmental Health, including private sector housing and licensing Experience in a local authority or other public sector regulatory / compliance setting Experience carrying out property inspections and investigating housing-related complaints Experience assessing evidence and supporting or taking enforcement action Strong report writing and written communication skills Ability to manage a varied caseload and prioritise risk effectively Good communication skills and ability to work with residents, landlords, agencies and internal teams Flexible and adaptable approach to changing service demands Desirable Membership of the Chartered Institute of Environmental Health or other relevant professional body Specialist qualification in one or more relevant service areas Experience in HMO licensing, nuisance, housing enforcement or environmental protection Additional Information This role forms part of a shared service across two council areas, so strong teamworking and adaptability are important. RQ
About HSO HSO is a Business Transformation Partner with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to help organisations modernise operations, adopt data-driven intelligent automation, deliver real-time insights, and accelerate digital impact. By utilising Dynamics 365, Power Platform, Azure, Microsoft 365, AI/Copilot and Data & AI capabilities, HSO empowers organisations to innovate faster, improve how their people work, and enhance citizen and customer experiences. Founded in 1987, HSO has more than 2,500 professionals across Europe, North America, and Asia. We are one of the world's top Microsoft business applications and cloud transformation partners, and a proud member of Microsoft's elite Inner Circle, representing the top 1% of partners worldwide. We specialise in sectors such as Public Sector, Retail, Manufacturing, Professional Services, and Financial Services. As an award-winning partner, HSO has been recognised as the global winner of the Microsoft Partner of the Year Award for D365 Finance, and a Finalist for D365 Sales & Marketing. We have also been ranked among the Best Companies to Work For, reflecting our culture of care, innovation, and growth. At HSO, we are large enough to deliver enterprise-scale transformation, yet small enough to care. Our culture encourages entrepreneurship, collaboration, and personal development - where your voice is heard, and your impact is felt. Purpose of the role As a Public Sector Business Development Manager, you will lead on developing strategic relationships and securing new business within the UK public sector. You will identify opportunities and position Microsoft business applications and cloud services to help public sector organisations transform how they operate, improve citizen services, enhance efficiency, and achieve compliance and policy objectives. Working closely with our Delivery, Pre-Sales, and Microsoft teams, you will shape compelling propositions and navigate complex public sector procurement processes including frameworks, tenders, and competitive bids. This is a high-impact role that will play a key part in building HSO's growing footprint in the public sector and driving long term growth. Reporting Line This role reports to the Sales Director. Job Function Develop and execute a go to market strategy for the UK public sector, identifying target accounts and growth opportunities across central government, local authorities, healthcare/NHS, housing associations, and not for profit organisations. Build strong relationships with key public sector stakeholders, including C Suite, Digital Transformation leaders, and Commercial/Procurement functions. Qualify opportunities, lead full sales cycles, and manage bids and proposals through to closure, including through frameworks such as G Cloud, Digital Outcomes & Specialists, and others. Shape and present tailored value propositions aligned to client goals, drawing on Microsoft technologies including Dynamics 365, Power Platform, Microsoft 365, Azure, and AI/Copilot. Collaborate with internal teams (Pre Sales, Architects, Delivery, Legal) to create compelling solutions and commercial proposals. Maintain a high quality pipeline and accurate forecasting in CRM, contributing to regular reporting and leadership reviews. Stay informed on public sector policy, digital trends, funding streams, and procurement developments to support account planning. Represent HSO at public sector industry events, thought leadership sessions, and Microsoft community engagements. EXPERIENCE Essential Proven track record in business development, account management or consultative sales within the UK public sector. Strong understanding of public sector procurement processes, frameworks, and budget cycles. Experience positioning Microsoft Cloud solutions or business applications (e.g., Dynamics 365, Azure, M365, Power Platform). Commercially astute with the ability to shape and negotiate complex deals. Excellent stakeholder engagement, communication, and influencing skills. Self driven with a strong sense of ownership and accountability. Able to lead virtual teams and collaborate across functions to advance deals. Desirable Familiarity with frameworks such as G Cloud, DOS, NHS SBS, or similar. Experience working for a Microsoft partner or digital transformation consultancy. Understanding of public sector challenges such as data governance, digitisation of services, legacy system modernisation, and citizen experience improvement. Experience using CRM systems (ideally Dynamics 365) for pipeline management and forecasting. Degree level education or equivalent professional experience. Personal Qualities Passion for public sector improvement and service transformation. Resilient, outcome orientated, and motivated by delivering results. Highly collaborative and able to build trust quickly. Excellent communicator with strong written and verbal presentation skills. Analytical mindset with the ability to spot trends and opportunities. Energetic, proactive, and solutions focused. Location HSO offices are located in Manchester, Glasgow, and Reading. This is a hybrid role, with flexibility to work remotely. Travel to client sites and HSO offices will be required for relationship building and key meetings. Salary We offer a competitive, market aligned salary that reflects the skills and experience of each candidate. The salary package will be discussed during the interview process and will be based on current market benchmarks for similar roles, as well as the individual's qualifications and experience. Eligible employees may also receive performance based bonuses and can participate in our extensive benefits programme. Benefits Included: Paid Holidays Pension Healthcare Dental Life Insurance Tonic Wellbeing HSO Perkz Flexible working (when required and agreed)
Apr 18, 2026
Full time
About HSO HSO is a Business Transformation Partner with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to help organisations modernise operations, adopt data-driven intelligent automation, deliver real-time insights, and accelerate digital impact. By utilising Dynamics 365, Power Platform, Azure, Microsoft 365, AI/Copilot and Data & AI capabilities, HSO empowers organisations to innovate faster, improve how their people work, and enhance citizen and customer experiences. Founded in 1987, HSO has more than 2,500 professionals across Europe, North America, and Asia. We are one of the world's top Microsoft business applications and cloud transformation partners, and a proud member of Microsoft's elite Inner Circle, representing the top 1% of partners worldwide. We specialise in sectors such as Public Sector, Retail, Manufacturing, Professional Services, and Financial Services. As an award-winning partner, HSO has been recognised as the global winner of the Microsoft Partner of the Year Award for D365 Finance, and a Finalist for D365 Sales & Marketing. We have also been ranked among the Best Companies to Work For, reflecting our culture of care, innovation, and growth. At HSO, we are large enough to deliver enterprise-scale transformation, yet small enough to care. Our culture encourages entrepreneurship, collaboration, and personal development - where your voice is heard, and your impact is felt. Purpose of the role As a Public Sector Business Development Manager, you will lead on developing strategic relationships and securing new business within the UK public sector. You will identify opportunities and position Microsoft business applications and cloud services to help public sector organisations transform how they operate, improve citizen services, enhance efficiency, and achieve compliance and policy objectives. Working closely with our Delivery, Pre-Sales, and Microsoft teams, you will shape compelling propositions and navigate complex public sector procurement processes including frameworks, tenders, and competitive bids. This is a high-impact role that will play a key part in building HSO's growing footprint in the public sector and driving long term growth. Reporting Line This role reports to the Sales Director. Job Function Develop and execute a go to market strategy for the UK public sector, identifying target accounts and growth opportunities across central government, local authorities, healthcare/NHS, housing associations, and not for profit organisations. Build strong relationships with key public sector stakeholders, including C Suite, Digital Transformation leaders, and Commercial/Procurement functions. Qualify opportunities, lead full sales cycles, and manage bids and proposals through to closure, including through frameworks such as G Cloud, Digital Outcomes & Specialists, and others. Shape and present tailored value propositions aligned to client goals, drawing on Microsoft technologies including Dynamics 365, Power Platform, Microsoft 365, Azure, and AI/Copilot. Collaborate with internal teams (Pre Sales, Architects, Delivery, Legal) to create compelling solutions and commercial proposals. Maintain a high quality pipeline and accurate forecasting in CRM, contributing to regular reporting and leadership reviews. Stay informed on public sector policy, digital trends, funding streams, and procurement developments to support account planning. Represent HSO at public sector industry events, thought leadership sessions, and Microsoft community engagements. EXPERIENCE Essential Proven track record in business development, account management or consultative sales within the UK public sector. Strong understanding of public sector procurement processes, frameworks, and budget cycles. Experience positioning Microsoft Cloud solutions or business applications (e.g., Dynamics 365, Azure, M365, Power Platform). Commercially astute with the ability to shape and negotiate complex deals. Excellent stakeholder engagement, communication, and influencing skills. Self driven with a strong sense of ownership and accountability. Able to lead virtual teams and collaborate across functions to advance deals. Desirable Familiarity with frameworks such as G Cloud, DOS, NHS SBS, or similar. Experience working for a Microsoft partner or digital transformation consultancy. Understanding of public sector challenges such as data governance, digitisation of services, legacy system modernisation, and citizen experience improvement. Experience using CRM systems (ideally Dynamics 365) for pipeline management and forecasting. Degree level education or equivalent professional experience. Personal Qualities Passion for public sector improvement and service transformation. Resilient, outcome orientated, and motivated by delivering results. Highly collaborative and able to build trust quickly. Excellent communicator with strong written and verbal presentation skills. Analytical mindset with the ability to spot trends and opportunities. Energetic, proactive, and solutions focused. Location HSO offices are located in Manchester, Glasgow, and Reading. This is a hybrid role, with flexibility to work remotely. Travel to client sites and HSO offices will be required for relationship building and key meetings. Salary We offer a competitive, market aligned salary that reflects the skills and experience of each candidate. The salary package will be discussed during the interview process and will be based on current market benchmarks for similar roles, as well as the individual's qualifications and experience. Eligible employees may also receive performance based bonuses and can participate in our extensive benefits programme. Benefits Included: Paid Holidays Pension Healthcare Dental Life Insurance Tonic Wellbeing HSO Perkz Flexible working (when required and agreed)
