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We're recruiting an experienced Complaints Officer (Housing) to join a busy local authority housing service, focusing specifically on Stage 2 complaints. This is a key role responsible for handling complex escalated complaints, ensuring robust investigations and delivering high-quality responses in line with the Housing Ombudsman Complaint Handling Code. This role requires someone confident working across multiple housing services, challenging responses, and driving service improvement through effective complaint resolution. Remote working will offered to the right candidate. The Role Lead on Stage 2 complaints across housing services, carrying out thorough and independent investigations Review Stage 1 complaint responses, identifying gaps, inconsistencies and areas for escalation Draft clear, detailed and high-quality Stage 2 responses in line with the Housing Ombudsman Complaint Handling Code Liaise with internal service areas to gather evidence, challenge responses and ensure accountability Manage complex complaints across housing management, repairs, ASB and tenancy services Identify trends, recurring issues and service failures, making recommendations for improvement Support responses to Housing Ombudsman enquiries and determinations Maintain accurate records and ensure compliance with internal processes and statutory requirements Work with managers to embed learning from complaints into service delivery Contribute to reporting, audits and performance monitoring of complaints handling Key Requirements Experience handling Stage 2 complaints within a housing or local authority setting Strong knowledge of the Housing Ombudsman Complaint Handling Code Experience investigating complex complaints and producing detailed written responses Good understanding of housing services including tenancy, repairs, ASB or housing management Excellent written and verbal communication skills Ability to manage a high-volume caseload and work to tight deadlines Strong organisational skills and attention to detail Experience using housing systems or CRM platforms What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Complaints Officers, Housing Officers and Housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Are you an experienced Continuous Improvement Engineer looking for a new challenge Are you confident in driving and coordinating and continuous improvement across manufacturing and connected operations Can you identify and implement activity that will have positive outcomes in quality, efficiency and customer delivery Kingscroft have been asked to recruit for a Continuous Improvement Engineer for a specialist manufacturing business. As the ideal candidate you will have experience of delivering CI projects in a fast moving manufacturing environment. Ideally you will be 6 Sigma Black belt or equivalent trained and understand the process to deliver improvements across agreed KPIs. Your role and responsibilities will involve: Responsibility for leading all continuous improvement, lean manufacturing and process engineering activities to achieve operational excellence. Lead introduction of best practice continuous improvement techniques at the shop-floor level such as workplace organisation, waste elimination, standard work, changeover reduction, TPM, process engineering innovation and mistake proofing. Key results must include cost lead time reduction. Lead workplace safety quality improvements, including introduction of the safe start training programme. Evaluate all process improvements and execute plans across manufacturing and warehousing to improve standards to deliver operational excellence. Lead projects for the introduction of new equipment, processes and products. Ensure KPI targets for Safety, Quality, Delivery, Cost, People Environment are consistently achieved. Provide training and coaching in new systems of work as required. Develop and execute new standard operating procedures and care points in production. Ensure all systems data for BOMs and real-time production monitors are accurate. Excellent standards of leadership, CI / lean application, communication, personal discipline, HS, quality, time management, problem solving and customer service. Demonstrate a positive attitude, lead by example and action improvements quickly. Develop and maintain suitable KPIs to monitor improvements. Promote new ideas, continuous improvement and learning. Ensure full compliance with UK HSE Regulations and company safety standards. Ensure full compliance with ISO9001, ISO45001, ISO50001 and ISO14001 standards. This is a fantastic opportunity to play a key role in identifying and implementing CI activity across manufacturing operations with the chance to affect outcomes throughout the business. Please apply today for a confidential discussion on the role and business. By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information.

Your new company Abbeyfield Wey Valley Society presents a compelling opportunity if you are looking for a broad CFO role with the chance to make a true impact. The CEO, Sally Tidy believes "This is a very broad role and is perfect for someone who wants to be involved in more than just producing the Budgets & monthly Management Accounts. There's a fair amount happening in the next five years, from a £5m extension to one of our homes, to expanding our offering to new areas and potentially building a new c £10m care home, as well as helping to formulate both strategy and tactics with the leadership team and I. Your colleagues are a great bunch of people and you will love working with them! It really helps if you have a strong sense of humour, are outgoing and don't take yourself too seriously!" Your new role As Chief Financial Officer, you will work closely with the CEO, COO and Board, providing strategic financial leadership while ensuring robust operational management across finance, HR, legal matters and systems. This is a hands-on, fully office-based position, suited to someone who enjoys combining strategic oversight with day-to-day involvement and who thrives within a positive, fun and collaborative team culture.This is a broad and influential role with real scope to shape the Society's long-term direction and future success. Key responsibilities Strategy & Planning Support the development of organisational strategy and business planning. Provide commercial insight and advice to the CEO. Identify funding opportunities and support budget development for new initiatives. Lead forward-looking financial strategies with a focus on risk, sustainability and growth. Oversee budgeting, capital planning and KPI frameworks. Operations Play an integral role in executive-level decision-making. Build strong, collaborative relationships across the organisation and support non-finance colleagues. Develop and enhance financial systems and processes. Manage investment relationships to maximise returns. Lead the finance function and oversee payroll, purchasing and transactional processes. Oversee due diligence, acquisitions and potential divestments. Lead the development and maintenance of the Society's IT systems. Financial Reporting Ensure accurate and timely reporting to the Charity Commission, Companies House, Homes England, the Regulator of Social Housing and the ONS. Present financial results and insights to the Board, Finance Committee and CEO. Financial Risk Management Identify key financial and operational risks and implement mitigation strategies. Oversee legal matters related to the Society's financial assets. Maintain robust internal controls and ensure full regulatory compliance. Review insurance cover and ensure audit readiness. Lead the relationship with external auditors and follow up on recommendations. Funding & Cash Management Lead cash flow management and financial forecasting. Arrange financing and third-party funding as required. Oversee investment portfolios and protect the Society's funds. Stakeholder & Third-Party Management Build strong relationships with banks, investment advisers and insurers. Represent the Society in financial and legal matters. Monitor and report third-party performance to the Board. What you'll need to succeed Qualifications & Experience ACA/ACCA/CIMA (or equivalent) qualification. Minimum seven years' progressive experience, ideally within a not-for-profit environment or SME. At least three years at CFO or Finance Director level (exceptional Financial Controllers will be considered). Proven experience working with Boards and executive leadership. Excellent written and verbal communication skills. A collaborative approach with the ability to support and influence non-finance colleagues. A broad understanding of organisational performance beyond finance. Key Skills Strategic planning and organisational vision. Financial strategy, modelling and planning. Strong budgeting, forecasting and analytical skills. Experience improving systems and processes. Commercial acumen and sound financial judgement. Team leadership and cross-functional collaboration. Ability to review and interpret legal documentation. Acts as a trusted partner and sounding board to the CEO. Soft Skills Approachable, personable and easy-going style. A sense of humour and ability to build rapport. Intelligent, confident and clear-thinking. What you'll get in return This is a wide-ranging and high-impact role that offers the opportunity to make a genuine difference within an established and values-led organisation. For an ambitious, proactive finance leader who enjoys a varied remit and strategic influence, this is an exceptional career opportunity.If you're looking for a meaningful leadership position within a supportive and forward-thinking organisation, we would welcome a conversation. This role offers an attractive salary, private healthcare, an attractive pension scheme and working with a fantastic bunch of people who truly love what they do! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now for an informal and completely private and confidential conversation.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV

Assistant Building Safety Manager We are seeking an Assistant Building Safety Manager to support compliance and resident safety across a portfolio of residential buildings. Position: Assistant Building Safety Manager Salary: £37,451 to £45,500 per annum depending on experience plus £1,300 car allowance Location: London, Stratford with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 4th May 2026 Interview Date: To be confirmed About the role This is an excellent opportunity to join a growing building safety team and support the delivery of key safety and compliance activities across a residential portfolio. Working closely with Building Safety Managers and senior leaders, you will play an important role in ensuring buildings are safe, compliant and aligned with current legislation, including the Building Safety Act. Key responsibilities include: Supporting Building Safety Managers with the management of building safety compliance Assisting with site inspections to ensure adherence to current safety regulations Gathering building information and supporting the preparation of Building Safety Case Reports Helping to ensure fire safety and wider building safety activities are tracked and recorded through the Golden Thread Reviewing maintenance and testing activities and identifying potential risks Supporting the procurement and management of consultants and specialist service providers Working collaboratively with residents, internal teams and external stakeholders to promote building safety Contributing to meetings and discussions relating to whole building safety About you You will be a proactive and collaborative individual with a keen interest in building safety and compliance. You will have: Experience or exposure to building safety, compliance, property or related environments Knowledge of fire safety and building safety principles Strong communication skills with the ability to engage a range of stakeholders Good IT skills and experience using multiple systems to manage data and records A relevant Building Safety qualification or willingness to work towards one About the organisation This organisation is one of the UK s leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West. They are committed to providing high quality housing and creating inclusive communities where people can thrive. Their approach is underpinned by strong values, a focus on diversity and inclusion, and a commitment to sustainability. Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for development. Other roles you may have experience of could include: Building Safety Officer, Compliance Officer, Fire Safety Officer, Property Safety Officer, Assistant Compliance Manager, Housing Compliance Officer Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Building Safety Manager We are seeking a Building Safety Manager to lead on compliance and resident safety across a portfolio of homes within a major housing organisation. Position: Building Safety Manager Salary: £57,094 to £68,500 per annum depending on experience plus £1,300 car allowance Location: London, Stratford with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 3rd May 2026 at midnight Interview Dates: 12th and 13th May 2026 via MS Teams About the role This is a high profile position within a growing building safety function, focused on protecting residents and ensuring homes are safe, compliant and well managed. You will take ownership of a portfolio of buildings and play a key role in delivering the requirements of the Building Safety Act. You will also manage and develop a team, working closely with senior leaders and internal teams to drive strong safety standards across the organisation. Key responsibilities include: Managing the safety and compliance of a defined portfolio of residential buildings Leading on building safety case reports and supporting applications for Building Assessment Certificates Overseeing fire safety systems, M&E systems and wider building safety measures Reviewing risk assessments and ensuring effective mitigation of safety risks Procuring and managing specialist safety services in line with internal policies Maintaining accurate and up to date building safety data and records Building strong working relationships with residents, internal teams and external stakeholders Line managing and developing Assistant Building Safety Managers About you To succeed in this role, you will bring strong technical knowledge alongside excellent communication and leadership skills. You will have: Experience in operational building safety within residential or similar environments Knowledge of fire safety systems, M&E systems and specialist safety installations Ability to work collaboratively with a wide range of stakeholders Strong IT skills and experience using multiple management systems A Level 4 qualification in Building Safety or be working towards this A full UK driving licence and access to a vehicle About the organisation This organisation is one of the UK s leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West. They are committed to providing high quality housing and creating communities where people can thrive. Diversity, inclusion and fairness are central to their approach, alongside a strong focus on sustainability and long term impact. Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for professional development. Other roles you may have experience of could include: Building Safety Lead, Compliance Manager, Fire Safety Manager, Property Safety Manager, Asset Compliance Manager, Building Services Manager Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Roofing Specialist (Surrey) Fantastic opportunity to join a dedicated maintenance team on a permanent basis. You will inspect, repair, and maintain a variety of roof types, ensuring all work meets the highest standards of quality and safety. Key Duties: Inspect roof defects to determine and implement the most effective repair solutions and methods. Repair and maintain flat, tiled, and slated roofs while carrying out minor carpentry and lead flashing work as required. Ensure strict compliance with Health and Safety regulations, including HSG33, Building Regulations, and HSE Codes of Practice. Conduct point-of-work risk assessments and manage tasks efficiently to meet productivity and quality targets. What We're Looking For: Must have over 3 years of trade experience, ideally within the housing repairs sector. Minimum NVQ Level 2 in Roofing Occupations or an equivalent qualification. Proven problem-solving skills with the ability to self-manage and prioritize a busy workload. Valid UK driving licence and a commitment to maintaining a safe working environment. A DBS check will be required before starting the role. What We Offer: 38,616 per annum. 34 days of annual leave (including bank holidays), rising with length of service. Company vehicle, fuel card, and access to a tool loan scheme. Defined contribution Pension Scheme (8%) and Life Insurance. Full-time, Permanent contract (40 hours per week). To apply, send your CV or call Anusha on (phone number removed) Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

We're recruiting for a Senior Contracts Manager - Repairs and Maintenance on behalf of a purpose-driven organisation delivering essential housing services, focused on improving living conditions and supporting communities. This is a hands-on leadership role overseeing repairs, compliance, and complaint resolution across a varied property portfolio. What You'll Be Doing: You'll lead and support a team responsible for maintenance delivery, ensuring work is completed safely, on time, and to a high standard. Acting as a key link between tenants, clients, and internal teams, you'll handle complex repair issues, disrepair cases, and complaints in line with regulatory expectations. You'll coordinate with contractors and specialists, monitor performance, and ensure compliance with housing legislation-particularly around damp, mould, and health & safety. Alongside this, you'll provide technical guidance on more complex works, drive service improvements, and encourage strong tenant engagement throughout. What We're Looking For: We're keen to speak with experienced professionals from a building maintenance or construction background, ideally within social housing. You'll bring a strong understanding of housing repairs, compliance, and relevant legislation (including HHSRS and disrepair), along with a proactive, solutions-focused mindset. Key Requirements of the Senior Contracts Manager: . HNC (or equivalent) in Building Construction & Built Environment . Proven experience in property maintenance, inspections, or compliance roles . Solid knowledge of housing repairs and regulatory frameworks . Experience working within social housing environments . Strong leadership and stakeholder management skills . Awareness of health & safety practices (SMSTS and asbestos knowledge desirable) . Full driving licence and flexibility to travel If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.

Stock Condition Surveyor (HHSRS Qualified) Local Authority - South Coast (Hampshire) £35 per hour - Inside IR35 Full-time Temporary (approx. 6 months) ASAP start A Local Authority on the south coast is seeking experienced Stock Condition Surveyors to support its Housing Revenue Account (HRA) programme, covering a housing stock of just over 3,000 homes of mixed age, type and construction. This is a key temporary appointment within the Property Services team, supporting a high-priority programme to complete outstanding stock condition surveys across the borough. The role sits within a small, close-knit and supportive team of surveyors and technical staff. The Role You will be responsible for carrying out detailed stock condition surveys across occupied and void residential properties, ensuring accurate and consistent recording of building condition data using digital systems. The outputs will directly inform asset management planning, investment decisions, and compliance reporting. The role requires strong technical building surveying knowledge, confidence working independently, and the ability to manage a varied workload across a compact geographic area where most properties are within a short travel distance. Key Requirements HHSRS qualification (essential) Proven experience in stock condition surveying or residential building surveying Strong understanding of housing maintenance, defects, and building pathology Competent use of digital surveying tools and data capture systems Ability to work accurately, independently, and to deadlines Full UK driving licence preferred Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Electrical Systems Engineer Location: Sunderland Contract: Full Time (36 hours per week, Monday to Friday - early finish Friday) Salary: 37,538 per annum About the Opportunity We're working with a reputable housing provider in Sunderland to recruit an experienced Electrical Systems Engineer to join their Property Safety team. This is a fantastic opportunity to play a vital role in keeping homes and communities safe, delivering high-quality electrical and security system services across a large and diverse housing portfolio. You'll be involved in installing, maintaining, and repairing a range of systems while ensuring full compliance with industry standards and regulations. About the Role In this varied and hands-on position, you will: Install, maintain, and repair systems including: Intruder alarms Door entry and access control systems Fire alarm systems Heating controls and BMS panels Carry out inspections and remedial lighting repairs in non-domestic buildings Ensure all work complies with British Standards and 18th Edition IET Wiring Regulations Accurately complete electronic certification and documentation Diagnose faults efficiently using specialist tools and software Work collaboratively with colleagues and stakeholders Participate in an out-of-hours rota when required Deliver excellent customer service at every interaction What You'll Bring Essential: NVQ Level 3 in an electrical discipline AM2 practical qualification Full UK driving licence Strong experience across domestic and commercial electrical work You'll also have: Experience with fire alarms, intruder alarms, and access control systems Solid understanding of Health & Safety regulations and industry standards Strong problem-solving and fault-finding skills Confidence using laptops/software to interrogate systems and interpret technical drawings Excellent communication and customer service skills You'll be detail-oriented, adaptable, and committed to delivering safe, compliant, and high-quality work. What's on Offer 31 days annual leave + bank holidays Option to purchase up to 5 additional days Early finish every Friday Flexible and hybrid working options Health Cash Plan (including dental, optical & wellbeing cover) Access to private healthcare Competitive pension scheme (up to 10% employer contribution) Salary sacrifice electric vehicle scheme Enhanced family-friendly leave Mileage allowance (where applicable) Life assurance (3x annual salary) About the Organisation This forward-thinking housing provider supports tens of thousands of customers and is committed to delivering safe, affordable homes while investing in communities and modern, energy-efficient housing. They are known for their strong values, people-first culture, and commitment to creating a great place to work. Interested? For more information or to apply, contact: Adam Tooley Think Property Services (phone number removed) (url removed) INDPS

Your new company A large London Housing Association is seeking a Finance Business Partner to join their team with strong sector experience. Your new role This Finance Business Partner will be the lead for reporting on Building Safety and Maintenance. Provide finance business partnering support and act as the finance lead for building safety reporting, ensuring robust insight around legislation, regulation and remedial programmes. Enhance the quality, clarity and impact of building safety financial reporting by producing timely analysis, insightful commentary, and linking financial performance to strategic objectives. Lead budgeting and forecasting activities for building safety, preparing accurate annual budgets and monthly forecasts in collaboration with operational directors, service managers and other budget holders. Build strong, effective relationships with budget holders, supporting their understanding of financial performance, identifying areas for improvement, and ensuring compliance with regulatory and value-for-money requirements. Oversee the monitoring of budget changes, ensuring service budgets are incorporated into group reporting, and continually review systems and processes for efficiency and effectiveness. Support team leadership by guiding management accountants, providing training and coaching, contributing to workload planning, and acting as deputy to the Head of Financial Business Partnering when required. What you'll need to succeed Full CCAB/CIMA qualification or equivalent Demonstrable experience within the Social Housing secto r , ideally building safety, maintenance or development. Excellent communication skills and stakeholder management Strong skills in management accounting principles, budgeting and forecasting What you'll get in return Hybrid working Competitive pension and annual leave package Learning and development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About Us Our client is a provider of affordable housing in the Bristol area, committed to creating safe, healthy, and sustainable homes for our residents. We are currently seeking a Surveyor (Damp, Mould, and Condensation Specialist) to join our team on a 6-month fixed-term contract . In this role, you will help us address and resolve damp, mould, and condensation issues, ensuring our properties meet the highest standards of living. The Role As a Surveyor (Damp, Mould, and Condensation Specialist) , you will conduct detailed surveys, diagnose issues, and recommend effective solutions to improve living conditions for our residents. This is a hands-on role where you will collaborate with residents, contractors, and internal teams. Key Responsibilities: Conduct thorough surveys and inspections of properties to identify damp, mould, and condensation issues. Prepare clear and actionable reports outlining causes and recommended solutions. Work closely with contractors or DLO to ensure repairs and improvements are completed to a high standard. Monitor the effectiveness of interventions and provide follow-up support as needed. Maintain accurate records of surveys, reports, and actions taken. Ensure compliance with HHSRS health and safety regulations and housing standards. About You: Proven experience as a surveyor, with a focus on damp, mould, and condensation issues. Strong technical knowledge of building construction Excellent communication and interpersonal skills. Ability to work independently and collaboratively as part of a team. IT literate, with experience using surveying tools and housing management systems. A commitment to improving residents' living conditions and delivering high-quality service.

A leading North West housing and property organisation is hiring a Compliance Officer to support the delivery of statutory compliance across key safety workstreams, ensuring programmes are completed, data is accurate, and assurance reporting is robust. You'll be the day-to-day operational point of contact, working with internal teams and specialist contractors to deliver safe, compliant homes and excellent customer outcomes. Client Details Our client is a values-led, customer-focused housing and property organisation with a strong reputation for doing the right thing, investing in people, and operating to high governance and safety standards. They manage a significant property portfolio across the North West and are committed to continuous improvement , service quality , and regulatory excellence . Description Support the management and evolution of the organisation's statutory compliance framework , ensuring alignment with best practice and legislation. Act as the main operational point of contact for compliance delivery-ensuring smooth, high-quality, value-for-money service. Manage day-to-day delivery of compliance servicing, inspections, and follow-up remedial works across: Gas , Asbestos , Legionella , Electrical , Fire Safety , Lifts , and associated M&E services Coordinate access for hard-to-reach properties, working with colleagues and contractors to deliver approved procedures. Maintain and improve compliance data management systems -ensuring records are accurate, complete, auditable and readily available. Collate performance data and produce draft monthly/quarterly/annual KPI reports by compliance stream. Keep current with compliance best practice/legislation and share key updates with relevant teams and stakeholders. Coordinate a programme of compliance audits (internal and external), collating findings and performance evidence for assurance reporting. Provide technical support/advice on regulatory requirements related to asset compliance. Support procurement activity: contractor/consultant selection and appointment in line with governance and financial procedures. Run contractor performance and contract management meetings-agenda/action tracking and documentation. Raise work orders/variations, ensure approvals are in place, and reconcile invoices against authorised orders. Work confidently within compliance IT systems/third-party portals and asset management software modules (e.g., servicing & inspection systems). Promote safe working and safeguarding culture-reporting hazards and supporting organisational obligations. Produce analysis in Excel (intermediate+) to support decisions and compliance assurance Profile NVQ Level 3 (or equivalent) and/or strong relevant experience in property compliance or asset safety. Compliance training/knowledge across some of: Fire Safety, Asbestos, Gas Safety, Electrical Safety (others desirable). Experience managing and/or supporting delivery of building services/maintenance contracts (including procurement exposure). Understanding of compliance requirements and Health & Safety legislation (CDM knowledge is advantageous). Strong admin discipline and confidence using MS Office and property/compliance databases/asset management systems. Confidence building relationships with contractors, auditors, regulators and internal stakeholders. Job Offer High-impact role protecting customers and ensuring safe, compliant homes Genuine development exposure across multiple compliance workstreams Strong stakeholder visibility and the chance to shape performance through data and assurance Supportive leadership and a values-driven culture focused on ownership and growth Competitive salary (DOE) + strong benefits package (details shared at application stage) Training and professional development support (role-dependent)

Role: Contract Manager Location: Norwich Salary: 55,000 including car allowance Contract Type: Permanent Working Hours: Full-time (flexible hours with options for remote work post-probation) Holiday Entitlement: 36 days including bank holidays Job Overview: We are seeking a Contracts Manager to join a leading social housing procurement specialist. This pivotal role involves managing client projects that have been procured through specialised frameworks, ensuring smooth operations and excellent service delivery. Key Responsibilities: Manage selected client projects, including attending contract review meetings, assisting with disputes, and reviewing KPI reports. Liaise with clients to secure future work and compile necessary documentation for contracts with suppliers. Issue detailed reports to clients to support their internal processes and decision-making. Maintain high standards of compliance and service delivery, ensuring client satisfaction and project success. Ideal Candidate Profile: Proven experience in social housing management, either with a local authority or housing association. Strong technical knowledge, particularly in compliance areas such as heating, electrical, fire safety, or maintenance of domestic buildings. Experience with JCT, ideally Measured Term Contracts, to effectively handle disputes and contractual issues. Excellent communication and interpersonal skills, capable of fostering strong client relationships. Ability to work flexibly, with a willingness to spend time in the office or on-site as required. Benefits: Competitive salary package including a car allowance. Generous holiday allowance. Flexible working hours Opportunity to be part of a growing, impactful organisation in the social housing sector. How to Apply: If you are interested in the Contracts Manager position and meet the qualifications outlined above, please submit your CV and a cover letter detailing your relevant experience. Or contact Mel

A respected UK charity is seeking a Property Services Manager to lead the delivery of high-quality housing management across supported living schemes for vulnerable residents. London (Hybrid/Multi-site) Salary: £50,000 Role overview You will oversee repairs, maintenance, compliance, and voids across a portfolio of properties, ensuring homes are safe, well-maintained, and meet all regulatory standards. The role includes managing a team, overseeing contractors, controlling budgets, and driving service improvements. Key responsibilities Lead and develop the property services team Manage repairs, voids, planned and cyclical maintenance Oversee contractor performance and KPIs Ensure full health & safety compliance (gas, fire, electrical, water, asbestos) Monitor budgets and control costs Reduce void turnaround times and rent loss Maintain estate and scheme standards Produce performance and management reports Engage residents and incorporate feedback into service delivery About you Experience in housing/property management (social housing, local authority, or similar) Strong leadership and team management skills Knowledge of repairs, compliance, and housing legislation Experience managing contractors and KPIs Strong understanding of H&S in housing Good communication and stakeholder skills Customer-focused approach Property/surveying qualification desirable Join a mission-driven organisation where your work directly improves the safety, quality, and wellbeing of residents homes. If interested in hearing more, please submit your CV. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Your new companyYou will be joining a well-established residential developer operating across the South Central Midlands. The business has a strong track record of delivering high-quality housing schemes and places a strong emphasis on collaboration, quality and customer satisfaction.The organisation values in-person collaboration and team culture while remaining supportive of flexible working arrangements where possible. Your new role An excellent opportunity has arisen for an experienced Architectural Technologist to join the technical team based out of a Midlands office. You will play a key role in the successful delivery of multiple residential projects, taking responsibility for the coordination and production of detailed technical and construction information throughout the project lifecycle.This is a technically focused role offering exposure to a high volume of live residential schemes and close collaboration with internal departments and external consultants. Your responsibilities will include: Producing and managing accurate, detailed construction and working drawings Coordinating all technical superstructure information across multiple residential projects Liaising with internal departments, consultants, contractors and statutory bodies Ensuring compliance with Building Regulations, NHBC and relevant standards Supporting Principal Designer duties in line with CDM 2015 Managing consultant appointments, technical fee proposals and technical approvals Undertaking value engineering exercises and ensuring buildability Submitting information for Building Control, NHBC, SAP, EPC and Robust Details Attending site to resolve technical and reconstructional issues Chairing and attending pre-start and progress meetings Coaching and supporting junior team members where required What you'll need to succeedTo be successful in this role, you will need: A background as an Architectural Technologist A BTEC HND/HNC in Design, Construction or a related discipline Significant experience within a technical role for a residential house builder or consultancy Strong knowledge of UK Building Regulations, construction methods and residential detailing Proficiency in AutoCAD and Revit, along with good general IT literacy Experience delivering projects to programme, budget and quality standards Excellent organisational and time-management skills Strong communication skills with the ability to liaise confidently with internal and external stakeholders Commercial awareness and problem-solvers ability The ability to work under pressure and manage multiple priorities Desirable: MCIAT, MCIOB or equivalent professional qualification CSCS card Experience using Viewpoint drawing management systems Experience managing technical fees and cost-to-complete Commitment to ongoing CPD and professional development What you'll get in returnIn return, you will receive a competitive salary and an extensive benefits package, including: Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme Up to 33 days annual leave plus bank holidays (increasing with service) Volunteering days Private medical insurance (employee-paid cover) Enhanced maternity, paternity and adoption leave Competitive pension scheme via salary sacrifice Life assurance (4x annual salary) Share schemes and employee rewards portal This role offers long-term career progression within a business that values technical expertise and continuous improvement. What you need to do nowIf you're interested in this Architectural Technologist role, click Apply now to submit your CV, or contact me directly for a confidential discussion about your next career move. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company You will be working for a social housing organisation in Manchester Your new role As a Building Surveyor you join the Complex Repairs & Maintenance team on a permanent basis. The successful candidate will be based at the Manchester office, with travel required across the region.The purpose of this role is to assess and deliver bespoke projects providing technical advice, support and property evaluation on the condition and delivery / investment requirements of the property portfolio within the Group. This is a fast-paced role, with reactive assessments and action necessary. Stock Sustainability Effectively contribute towards stock sustainability, option appraisal of stock and delivery options, including any associated regeneration initiatives. Project Management Taking account of long-term maintenance needs, develop and project manage bespoke investment/refurbishment projects through appraisal in conjunction with other directorates across the business providing commercial solutions to address poor performing assets. Surveys and Project Appraisal Undertake high quality dilapidation/diagnostic building surveys across the Group providing detailed project appraisals and technical advice and support on property condition and investment requirements. Validate identified investment requirements and ensure investment is in line with the Asset Management Strategy. Investment Planning Support the investment programme assessing compatibility with the neighbourhood plan, in line with the organisation's and Regulatory standards, including the development of comprehensive detailed specifications that will ensure effective delivery whilst working in collaboration with Landlord Compliance, Capital Delivery and Repairs and Maintenance Teams considering whole life maintenance, and innovative solutions where applicable. Health and Safety Be responsible for health and safety and compliance with legislative requirements including CDM for all Major Works Projects activities across the Group and support the wider directorate in knowledge and expertise. What you'll need to succeed Skills & ExperienceEssential Demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, and leasehold legislation (including Awaab's Law). Commercial understanding and experience of value for money drivers in construction with delivery of bespoke investment programmes. Detailed knowledge of construction specifications, contracts and their effective management. Knowledge of project financial valuation and evaluation, performance assessment and budget management. Experience of performing the role of 'principal designer' and knowledge of the requirements of CDM. Self-motivated, organised and ability to work autonomously Experience managing relationships with internal and external stakeholders. A Full UK Driving Licence and access to your own car. Desirable Previous experience of managing similar projects. IT skills - Microsoft office and Auto CAD com. Qualifications Essential Building related Degree or equivalent qualification/ building related specialism. What you'll get in return Salary £47,500 per annum 32 days annual leave plus bank holidays Opportunity to further increase annual leave with service or through the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Simply Health cash plan with financial benefits and the option to extend to your family.Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV

Scheme Manager Location: Swindon Salary : £11,793.60 per annum Vacancy Type: Permanent, Part Time (18 hours per week) Closing date: 15 May, 2026 Are you passionate about helping people live independently in a safe and supportive environment? At the organisation, they're looking for a proactive and caring individual to join them at a welcoming retirement living scheme just a short walk away from Swindon town centre. As their Scheme Manager , you'll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring their residents feel safe, supported, and empowered to live independently. You'll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure they meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you'll be confident in taking appropriate action to ensure residents' wellbeing is always prioritised. What they're looking for Experience in housing (ideally leaseholder management) or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

We're recruiting an experienced Private Sector Housing Team Manager to lead a high-performing Environmental Health service within a forward-thinking London local authority. This is a senior, enforcement-led leadership role focused on improving standards across the private rented sector. You will lead a multidisciplinary team, oversee complex enforcement activity, and ensure the delivery of a high-quality, compliant and customer-focused service that protects residents and drives up housing standards across the borough. The Role Lead and manage the Private Sector Housing team, directly overseeing 4 Senior Officers and wider operational staff Manage property licensing schemes, including HMOs, ensuring compliance and identifying unlicensed properties Oversee enforcement activity from investigation through to prosecution, including civil penalties and Rent Repayment Orders Drive proactive work to identify rogue landlords and poor housing conditions including damp and mould Manage day-to-day operations, resources and performance to ensure effective service delivery Take full responsibility for team budgets (up to £1m), monitoring spend and identifying income generation opportunities Contribute to the development and delivery of the team's service plan in line with corporate priorities Monitor performance and respond to complaints, Member enquiries and scrutiny requirements Provide expert advice and guidance to senior leadership, Members and stakeholders Prepare and present complex reports for committees and high-level meetings Represent the service at internal and external meetings, deputising for the Head of Service where required Lead, motivate and develop staff, ensuring high performance and continuous improvement Build strong working relationships with internal departments and external partners including government bodies and enforcement agencies Support wider departmental objectives including transformation, compliance and service improvement initiatives Key Requirements Significant experience managing Private Sector Housing or Environmental Health services within a local authority Strong background in enforcement-led environments, including prosecutions and regulatory action Proven experience managing teams and delivering high-performing services In-depth knowledge of property licensing schemes, particularly HMOs Strong understanding of housing legislation, enforcement powers and regulatory frameworks Experience preparing reports and advising senior stakeholders, Members and committees Excellent communication skills with the ability to present complex information clearly Ability to operate both strategically and operationally, making an immediate impact Degree or Diploma in Environmental Health recognised by the Chartered Institute of Environmental Health and EHORB registration is preferred Experience identifying and driving income generation opportunities (e.g. civil penalties, RROs) is desirable Ability to work in a hybrid environment with a minimum of 3 days in the office and flexibility for site visits and occasional evening meetings What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Environmental Health Officers, Private Sector Housing Managers and Regulatory Services professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.