Job Title: Financial Assessment Manager Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £28.60 - £32.03 PAYE / £38.19 - £42.84 Umbrella per hour (depending on experience) Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role We are seeking an experienced Financial Assessment Manager to lead and develop a large, specialist team responsible for delivering high-quality financial assessments across the council. This includes Housing Benefit, Council Tax Reduction, Local Welfare Assistance and wider financial assessment functions. This is a senior leadership role with responsibility for service delivery, compliance with complex legislation, performance management and continuous improvement. You will work closely with internal and external partners to ensure accurate assessments, protect council funds and support residents-particularly vulnerable customers. The role operates on a career grade (12-14), dependent on skills, experience and the level of strategic responsibility undertaken. Key Responsibilities Lead and manage Financial Assessment teams, ensuring accurate and timely assessments in line with legislative, subsidy and financial requirements Drive service improvement by testing and implementing new systems, processes and digital solutions Monitor performance, quality, budgets and risk, implementing corrective actions where required Manage complex financial assessment cases, enquiries and complaints, including Ombudsman, MPs and stakeholder correspondence Interpret and apply complex government legislation, ensuring policies and procedures remain legally compliant Lead on innovation, projects and welfare reform mitigation in partnership with ICT, Finance and other services Compile and submit management information, government returns and statutory reports Build effective relationships with stakeholders including DWP, DLUHC, GLA, tribunals, agents and voluntary organisations Deputise for the Head of Service as required, representing the council at senior meetings, tribunals and court where appropriate About You You will be an experienced manager within a Financial Assessment or Welfare Benefits environment , bringing strong leadership skills and in-depth legislative knowledge. Essential criteria include: Significant experience managing staff in a Financial Assessment / Welfare Benefits service Expert knowledge of relevant legislation and case law (e.g. Housing Benefit, Council Tax Reduction, Local Welfare or Adult Financial Assessments) Proven ability to manage performance, budgets and service risk Experience of leading change, reviewing policies and improving processes Strong communication skills with the ability to explain complex matters clearly to a wide range of audiences Confidence representing the organisation with senior stakeholders and external bodies Management experience in a comparable Financial Assessment environment At higher career grades, you will also demonstrate experience in strategic leadership, project management, data analysis and representing the council at court or tribunals. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Apr 16, 2026
Contractor
Job Title: Financial Assessment Manager Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £28.60 - £32.03 PAYE / £38.19 - £42.84 Umbrella per hour (depending on experience) Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role We are seeking an experienced Financial Assessment Manager to lead and develop a large, specialist team responsible for delivering high-quality financial assessments across the council. This includes Housing Benefit, Council Tax Reduction, Local Welfare Assistance and wider financial assessment functions. This is a senior leadership role with responsibility for service delivery, compliance with complex legislation, performance management and continuous improvement. You will work closely with internal and external partners to ensure accurate assessments, protect council funds and support residents-particularly vulnerable customers. The role operates on a career grade (12-14), dependent on skills, experience and the level of strategic responsibility undertaken. Key Responsibilities Lead and manage Financial Assessment teams, ensuring accurate and timely assessments in line with legislative, subsidy and financial requirements Drive service improvement by testing and implementing new systems, processes and digital solutions Monitor performance, quality, budgets and risk, implementing corrective actions where required Manage complex financial assessment cases, enquiries and complaints, including Ombudsman, MPs and stakeholder correspondence Interpret and apply complex government legislation, ensuring policies and procedures remain legally compliant Lead on innovation, projects and welfare reform mitigation in partnership with ICT, Finance and other services Compile and submit management information, government returns and statutory reports Build effective relationships with stakeholders including DWP, DLUHC, GLA, tribunals, agents and voluntary organisations Deputise for the Head of Service as required, representing the council at senior meetings, tribunals and court where appropriate About You You will be an experienced manager within a Financial Assessment or Welfare Benefits environment , bringing strong leadership skills and in-depth legislative knowledge. Essential criteria include: Significant experience managing staff in a Financial Assessment / Welfare Benefits service Expert knowledge of relevant legislation and case law (e.g. Housing Benefit, Council Tax Reduction, Local Welfare or Adult Financial Assessments) Proven ability to manage performance, budgets and service risk Experience of leading change, reviewing policies and improving processes Strong communication skills with the ability to explain complex matters clearly to a wide range of audiences Confidence representing the organisation with senior stakeholders and external bodies Management experience in a comparable Financial Assessment environment At higher career grades, you will also demonstrate experience in strategic leadership, project management, data analysis and representing the council at court or tribunals. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Group Director - Customer Experience Location: Home based positions with expectations to travel across the UK Salary : £120,000 per annum Vacancy Type: Full Time Stonewater is searching for an inspiring Group Customer Experience Director to champion a culture where every interaction counts and every customer feels heard. In this pivotal senior leadership role, you'll drive a customer-centric vision across the organisation -ensuring services are responsive, innovative, and truly aligned with the needs of our residents. As the strategic lead for customer experience, you'll use insight, data, and digital transformation to elevate satisfaction, trust, and engagement. What you'll lead: A bold customer experience strategy that puts customers at the heart of everything we do High-performing customer service operations across all channels Digital transformation and self-service innovation Customer engagement, involvement, and regulatory compliance A culture of accountability, empathy, and continuous improvement Who you'll work with: You'll collaborate with the COO, senior leaders, operational teams, customers, regulators, and community partners - representing Stonewater at board level and in key external forums. What you'll bring Proven senior leadership in customer service, housing, or related sectors Expertise in customer journey mapping, service design, and digital engagement Strong regulatory understanding, especially within social housing A data-driven mindset and exceptional communication skills A genuine commitment to equality, diversity, and inclusion Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Apr 16, 2026
Full time
Group Director - Customer Experience Location: Home based positions with expectations to travel across the UK Salary : £120,000 per annum Vacancy Type: Full Time Stonewater is searching for an inspiring Group Customer Experience Director to champion a culture where every interaction counts and every customer feels heard. In this pivotal senior leadership role, you'll drive a customer-centric vision across the organisation -ensuring services are responsive, innovative, and truly aligned with the needs of our residents. As the strategic lead for customer experience, you'll use insight, data, and digital transformation to elevate satisfaction, trust, and engagement. What you'll lead: A bold customer experience strategy that puts customers at the heart of everything we do High-performing customer service operations across all channels Digital transformation and self-service innovation Customer engagement, involvement, and regulatory compliance A culture of accountability, empathy, and continuous improvement Who you'll work with: You'll collaborate with the COO, senior leaders, operational teams, customers, regulators, and community partners - representing Stonewater at board level and in key external forums. What you'll bring Proven senior leadership in customer service, housing, or related sectors Expertise in customer journey mapping, service design, and digital engagement Strong regulatory understanding, especially within social housing A data-driven mindset and exceptional communication skills A genuine commitment to equality, diversity, and inclusion Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Transport Operator (Nights) Leeds, West Yorkshire The Company Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for a talented Transport Operator to join our dedicated team on a full-time, permanent basis, based at our site in Leeds (LS9 0SG). The working schedule is Monday to Friday, working 21:30 to 06:00. The Benefits Salary of £30,080.42 per annum plus a yearly allowance of £1872 25 days' holiday (plus bank holidays) and an option of 5 days' Volunteering Leave annually Employee Referral Scheme Cycle to Work scheme Critical Illness Cover Health cash plan Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition On-site Mental Health First Aiders Employee benefits, i.e., free eye test, up to 25% off gym membership, high street vouchers Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service Tailored development and career opportunities This is an excellent opportunity for a highly organised warehouse and transport professional with strong customer service skills to join our forward-thinking organisation. In this role, you'll play a key part in a busy logistics operation, playing a central role in delivering on clients' expectations whilst developing your own expertise in an environment focused on growth and offering a tailored career path. This will enable you to enhance your skills, take ownership of your career progression and build your reputation as a trusted specialist in this vital position. So, if you're ready to take the next step in your logistics career and make a meaningful impact, we'd be delighted to hear from you. The Role As a Transport Operator, you will co-ordinate fleet activity and ensure timely, compliant and customer-focused delivery operations at our Leeds depot. Working within the traffic office, you will handle customers' delivery requests, liaise efficiently with drivers and act as the main point of contact for order processing. You'll play a key role in building strong client relationships, communicating via telephone and email, and escalating issues promptly to your line manager to ensure service expectations are consistently met. Additionally, you will: Identify and recommend solutions to customer queries or delivery failures Maintain high standards of compliance Support the smooth running of all traffic office contracts as needed About You To be considered as a Transport Operator, you will need: A good understanding of warehouse and transport procedures, including WTR (Working Time Regulations) and EU Driver regulations A good understanding of IT, including Outlook, Excel and PowerPoint Excellent communication and customer service skills, with the ability to effectively communicate with and supervise drivers The ability to build excellent relationships with customers Good organisational skills and the ability to prioritise We thank all applicants for their interest; however, only those under consideration will be contacted. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. Other organisations may call this role Transport Operative, Logistics Operative, Transport Planner, Nightshift Transport Operator, Operations Controller, or Logistics Co-ordinator. At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process, but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process. Yusen Logistics is an equal opportunities employer who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential. So, if you're looking to grow your career as a Transport Operator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 16, 2026
Full time
Transport Operator (Nights) Leeds, West Yorkshire The Company Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for a talented Transport Operator to join our dedicated team on a full-time, permanent basis, based at our site in Leeds (LS9 0SG). The working schedule is Monday to Friday, working 21:30 to 06:00. The Benefits Salary of £30,080.42 per annum plus a yearly allowance of £1872 25 days' holiday (plus bank holidays) and an option of 5 days' Volunteering Leave annually Employee Referral Scheme Cycle to Work scheme Critical Illness Cover Health cash plan Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition On-site Mental Health First Aiders Employee benefits, i.e., free eye test, up to 25% off gym membership, high street vouchers Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service Tailored development and career opportunities This is an excellent opportunity for a highly organised warehouse and transport professional with strong customer service skills to join our forward-thinking organisation. In this role, you'll play a key part in a busy logistics operation, playing a central role in delivering on clients' expectations whilst developing your own expertise in an environment focused on growth and offering a tailored career path. This will enable you to enhance your skills, take ownership of your career progression and build your reputation as a trusted specialist in this vital position. So, if you're ready to take the next step in your logistics career and make a meaningful impact, we'd be delighted to hear from you. The Role As a Transport Operator, you will co-ordinate fleet activity and ensure timely, compliant and customer-focused delivery operations at our Leeds depot. Working within the traffic office, you will handle customers' delivery requests, liaise efficiently with drivers and act as the main point of contact for order processing. You'll play a key role in building strong client relationships, communicating via telephone and email, and escalating issues promptly to your line manager to ensure service expectations are consistently met. Additionally, you will: Identify and recommend solutions to customer queries or delivery failures Maintain high standards of compliance Support the smooth running of all traffic office contracts as needed About You To be considered as a Transport Operator, you will need: A good understanding of warehouse and transport procedures, including WTR (Working Time Regulations) and EU Driver regulations A good understanding of IT, including Outlook, Excel and PowerPoint Excellent communication and customer service skills, with the ability to effectively communicate with and supervise drivers The ability to build excellent relationships with customers Good organisational skills and the ability to prioritise We thank all applicants for their interest; however, only those under consideration will be contacted. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. Other organisations may call this role Transport Operative, Logistics Operative, Transport Planner, Nightshift Transport Operator, Operations Controller, or Logistics Co-ordinator. At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process, but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process. Yusen Logistics is an equal opportunities employer who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential. So, if you're looking to grow your career as a Transport Operator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Pertemps Network Group are assisting a reputable housing provider in seeking an experienced Building Safety & Compliance Manager (Interim) to join their Housing Directorate on an interim basis. This is a key leadership role responsible for ensuring compliance with statutory housing safety requirements, managing specialist teams, and driving best practice across building safety and regulatory compliance Location: Hybrid - 2 days in the office Rate: £29-£32 per hour Contract: 3-6 months initially (with potential extension) This is an excellent opportunity for a seasoned compliance professional with strong leadership experience and a thorough understanding of housing safety legislation, including the Building Safety Act 2022 . Key Responsibilities Act as the organisation's lead point of contact for building safety, housing compliance, and health & safety matters Ensure compliance with the Health and Safety at Work Act , focusing on the "Big 7" compliance areas (Fire, Gas, Electrical, Lifts, Asbestos, Water Hygiene/Legionella, and Building Safety) Provide technical advice, guidance, and training to staff, residents, and stakeholders Lead the design, implementation, and monitoring of compliance systems and performance frameworks Oversee and maintain the Golden Thread of information for High-Risk Residential Buildings (HRRBs) Monitor performance data and KPIs to ensure statutory compliance across housing services Work closely with senior leadership, including the Assistant Director of Homes and Heads of Service Ensure best practice procurement and contract management across statutory compliance areas Produce reports and strategic updates for senior management and external regulators Promote a strong organisational culture of health, safety, and compliance Team & Budget Management Manage a team of 2 Compliance Leads and 3 support staff Oversee staffing, software, and surveying budgets Manage compliance-related budgets including asbestos and fire risk surveying (circa £350k) Provide leadership, coaching, and performance management to maintain a high-performing team Key Requirements Proven experience in building safety and housing compliance management Strong working knowledge of: Building Safety Act 2022 Health and Safety at Work Act Fire Safety and landlord statutory compliance duties Experience managing compliance across social housing portfolios Demonstrated leadership experience managing specialist compliance teams Experience working with regulatory bodies such as the HSE , Fire Authorities , or similar Ability to interpret legislation and translate it into operational policies and procedures Strong reporting, analytical, and stakeholder engagement skills Experience managing budgets and service delivery performance What Success Looks Like in This Role Full compliance with statutory housing safety regulations Robust systems and processes in place to manage risk and remedial actions Strong performance against KPIs and regulatory expectations Effective leadership of compliance teams Delivery of safe, compliant, and customer-focused housing services Apply Now If you are an experienced Building Safety & Compliance Manager looking for your next interim opportunity within a forward-thinking housing organisation, we would be keen to hear from you.
Apr 16, 2026
Full time
Pertemps Network Group are assisting a reputable housing provider in seeking an experienced Building Safety & Compliance Manager (Interim) to join their Housing Directorate on an interim basis. This is a key leadership role responsible for ensuring compliance with statutory housing safety requirements, managing specialist teams, and driving best practice across building safety and regulatory compliance Location: Hybrid - 2 days in the office Rate: £29-£32 per hour Contract: 3-6 months initially (with potential extension) This is an excellent opportunity for a seasoned compliance professional with strong leadership experience and a thorough understanding of housing safety legislation, including the Building Safety Act 2022 . Key Responsibilities Act as the organisation's lead point of contact for building safety, housing compliance, and health & safety matters Ensure compliance with the Health and Safety at Work Act , focusing on the "Big 7" compliance areas (Fire, Gas, Electrical, Lifts, Asbestos, Water Hygiene/Legionella, and Building Safety) Provide technical advice, guidance, and training to staff, residents, and stakeholders Lead the design, implementation, and monitoring of compliance systems and performance frameworks Oversee and maintain the Golden Thread of information for High-Risk Residential Buildings (HRRBs) Monitor performance data and KPIs to ensure statutory compliance across housing services Work closely with senior leadership, including the Assistant Director of Homes and Heads of Service Ensure best practice procurement and contract management across statutory compliance areas Produce reports and strategic updates for senior management and external regulators Promote a strong organisational culture of health, safety, and compliance Team & Budget Management Manage a team of 2 Compliance Leads and 3 support staff Oversee staffing, software, and surveying budgets Manage compliance-related budgets including asbestos and fire risk surveying (circa £350k) Provide leadership, coaching, and performance management to maintain a high-performing team Key Requirements Proven experience in building safety and housing compliance management Strong working knowledge of: Building Safety Act 2022 Health and Safety at Work Act Fire Safety and landlord statutory compliance duties Experience managing compliance across social housing portfolios Demonstrated leadership experience managing specialist compliance teams Experience working with regulatory bodies such as the HSE , Fire Authorities , or similar Ability to interpret legislation and translate it into operational policies and procedures Strong reporting, analytical, and stakeholder engagement skills Experience managing budgets and service delivery performance What Success Looks Like in This Role Full compliance with statutory housing safety regulations Robust systems and processes in place to manage risk and remedial actions Strong performance against KPIs and regulatory expectations Effective leadership of compliance teams Delivery of safe, compliant, and customer-focused housing services Apply Now If you are an experienced Building Safety & Compliance Manager looking for your next interim opportunity within a forward-thinking housing organisation, we would be keen to hear from you.
Asbestos Services Supervisor Location: Ross-on-Wye, Herefordshire, HR9 Hours: Full-Time - 37.5 hours per week Contract Type: Permanent Salary: £13.57 per hour Start Your Career with HSL Compliance Reporting to the Head of Service Delivery, the Asbestos Services Supervisor role is being responsible and accountable for the supervision of the Asbestos Data Input operatives within the Services Department. Providing the necessary support to control the activities of the Data Input Staff to achieve the best possible financial & operational performance in the area and provide support to ensure the area contribution to HSL Compliance objectives are achieved or exceeded. What You'll Do Efficiently manage the production of Asbestos reports and Technical Documents Evaluating and approving survey data to ensure all information is correct using the company's in-house software packages before sending to site Provide relevant information as required by the Regional Directors, Administration Managers and Administration staff. To oversee the asbestos email inbox at all times and respond to all emails in an efficient & timely manner Prioritise urgent asbestos client contracts to be completed within the correct turnaround times requested Ensure all documents are produced in accordance with the customer requirements Produce weekly productivity reports Authorisation of weekly timesheets Manage the smooth running and effectiveness of the office environment To ensure the number of asbestos reports awaiting production are kept to a reasonable level. To ensure CAD drawings are sent to Protec on a daily basis What We're Looking For Excellent PC literacy skills with a proven ability to navigate complex in-house databases and software. GCSE Grade C and above in Maths and English Ability to manage a high-volume email inbox and prioritise urgent client contracts under tight deadlines. Able to be calm under pressure and work on own initiative. Highly effective team working skills with an ability to collaborate with others and develop strong and effective working relationships. A high level of interpersonal skills and a confident and articulate communicator, both written and verbal, appropriate to the receiver. Excellent planning and organisation skills with the ability to manage a complex workload, identify priorities and meet deadlines. Why Work for HSL? • Full training and clear career development pathways • Opportunities to gain industry-recognised qualifications • Paid overtime (including travel time from leaving home) • 22 days annual leave + bank holidays • Option to take 3 additional unpaid leave days • Company pension scheme & sick pay scheme • Free eye test every 2 years • Access to Kinhub (wellbeing & financial support) • Discounts with hundreds of retailers via Reward Gateway About Us HSL Compliance is one of the UK's leading compliance specialists, helping organisations keep people safe. We work with local authorities, housing associations, and businesses across the country, providing water safety, fire safety and other essential compliance services. Our people are at the heart of what we do. We support our employees to grow, succeed, and enjoy a secure future with us. Ready to Apply? If you're reliable, motivated, and looking for a role with variety, stability and progression, we'd love to hear from you. Apply online today with your latest CV.
Apr 16, 2026
Full time
Asbestos Services Supervisor Location: Ross-on-Wye, Herefordshire, HR9 Hours: Full-Time - 37.5 hours per week Contract Type: Permanent Salary: £13.57 per hour Start Your Career with HSL Compliance Reporting to the Head of Service Delivery, the Asbestos Services Supervisor role is being responsible and accountable for the supervision of the Asbestos Data Input operatives within the Services Department. Providing the necessary support to control the activities of the Data Input Staff to achieve the best possible financial & operational performance in the area and provide support to ensure the area contribution to HSL Compliance objectives are achieved or exceeded. What You'll Do Efficiently manage the production of Asbestos reports and Technical Documents Evaluating and approving survey data to ensure all information is correct using the company's in-house software packages before sending to site Provide relevant information as required by the Regional Directors, Administration Managers and Administration staff. To oversee the asbestos email inbox at all times and respond to all emails in an efficient & timely manner Prioritise urgent asbestos client contracts to be completed within the correct turnaround times requested Ensure all documents are produced in accordance with the customer requirements Produce weekly productivity reports Authorisation of weekly timesheets Manage the smooth running and effectiveness of the office environment To ensure the number of asbestos reports awaiting production are kept to a reasonable level. To ensure CAD drawings are sent to Protec on a daily basis What We're Looking For Excellent PC literacy skills with a proven ability to navigate complex in-house databases and software. GCSE Grade C and above in Maths and English Ability to manage a high-volume email inbox and prioritise urgent client contracts under tight deadlines. Able to be calm under pressure and work on own initiative. Highly effective team working skills with an ability to collaborate with others and develop strong and effective working relationships. A high level of interpersonal skills and a confident and articulate communicator, both written and verbal, appropriate to the receiver. Excellent planning and organisation skills with the ability to manage a complex workload, identify priorities and meet deadlines. Why Work for HSL? • Full training and clear career development pathways • Opportunities to gain industry-recognised qualifications • Paid overtime (including travel time from leaving home) • 22 days annual leave + bank holidays • Option to take 3 additional unpaid leave days • Company pension scheme & sick pay scheme • Free eye test every 2 years • Access to Kinhub (wellbeing & financial support) • Discounts with hundreds of retailers via Reward Gateway About Us HSL Compliance is one of the UK's leading compliance specialists, helping organisations keep people safe. We work with local authorities, housing associations, and businesses across the country, providing water safety, fire safety and other essential compliance services. Our people are at the heart of what we do. We support our employees to grow, succeed, and enjoy a secure future with us. Ready to Apply? If you're reliable, motivated, and looking for a role with variety, stability and progression, we'd love to hear from you. Apply online today with your latest CV.
Location: Ross-on-Wye / Hybrid Hours: Full-Time - 37.5 hours per week Contract Type: Fixed Term Contract until Dec 2026, with possibility to extend Salary: up to £100,000 per annum (DoE) Reports to: Integrations Director Start Your Career with HSL Compliance The Finance Integrations Lead will take end-to-end ownership of finance integration activity across the Group, with a particular focus on integrating acquired businesses into a single back-office finance system (Microsoft Dynamics 365 Business Central). This is a hands-on role. The successful candidate will focus on fully understanding and mapping existing processes and controls and identifying the best future target operating model. They will not only coordinate activity across finance, operations, HR and integration leads, but will also personally deliver key integration tasks. The role requires someone with the credibility, technical expertise, and influence to drive decisions, remove blockers, and ensure integrations are executed at pace and to a high standard. The role will focus initially on coordinating and delivering the integration of 13 existing businesses at various stages of transition, while developing a repeatable integration blueprint to support future acquisitions. What You'll Do Lead the end-to-end migration of entities onto D365 Business Central, including COA mapping, data cleansing, and opening balance reconciliations. Act as the primary decision-maker and escalation point between finance users, IT specialists, and external implementation partners. Manage the critical "cutover" period and provide post-go-live support to ensure system stability. Challenge legacy workflows to implement consistent Group processes for AP/AR, revenue recognition, and month-end close. Design and enforce robust financial controls, audit trails, and appropriate segregation of duties across all integrated units. Personally guide entity finance teams through their first month-end close cycle post-integration. Manage the set-up, closure, and mandate changes for bank accounts, ensuring full cash visibility across the Group. Lead finance workstreams for legal entity mergers, liquidations of dormant companies, and post-acquisition restructuring. Own and evolve the "Finance Integration Blueprint," capturing lessons learned to create a repeatable, scalable model for future M&A. Influence senior leadership to secure resources and provide solution-oriented updates on integration milestones. Perform "Go/No-Go" readiness assessments and intervene directly to unblock project dependencies. What We're Looking For ACA, ACCA, CIMA (or equivalent) with a strong foundation in technical accounting. Proven track record of delivering "hands-on" finance integrations within multi-entity or PE-backed environments. Direct experience migrating entities onto ERP systems - Microsoft Dynamics 365 Business Central is highly advantageous. Advanced Excel skills and a natural aptitude for data analysis, mapping, and complex reconciliations. Experience redesigning finance operations, controls, and reporting frameworks during periods of transformation. You take ownership of outcomes rather than waiting for direction, remaining calm and pragmatic under the pressure of evolving priorities. Ability to manage sensitive relationships during change and translate complex financial requirements for non-finance stakeholders. You can balance a meticulous eye for detail with a clear understanding of the "big picture" integration goals. Comfortable navigating ambiguity and supporting teams through the cultural and operational shifts of a merger. Why Work for HSL? Pension scheme Paid annual leave - 25 days holiday plus bank holidays Company Sick Pay Scheme Access to Kinhub (wellbeing & financial support) Reward Gateway - exclusive employee discounts with hundreds of retailers. Free eye test - every 2 years to support your health. On-site parking - where available, for ease of commuting. Inclusive Culture - HSL promotes equal opportunity and values diversity in team members. About Us HSL Compliance is one of the UK's leading compliance specialists, helping organisations keep people safe. We work with local authorities, housing associations, and businesses across the country, providing water safety, fire safety and other essential compliance services. Our people are at the heart of what we do. We support our employees to grow, succeed, and enjoy a secure future with us. Ready to Apply? We'd love to hear from you. Apply online today with your latest CV.
Apr 16, 2026
Full time
Location: Ross-on-Wye / Hybrid Hours: Full-Time - 37.5 hours per week Contract Type: Fixed Term Contract until Dec 2026, with possibility to extend Salary: up to £100,000 per annum (DoE) Reports to: Integrations Director Start Your Career with HSL Compliance The Finance Integrations Lead will take end-to-end ownership of finance integration activity across the Group, with a particular focus on integrating acquired businesses into a single back-office finance system (Microsoft Dynamics 365 Business Central). This is a hands-on role. The successful candidate will focus on fully understanding and mapping existing processes and controls and identifying the best future target operating model. They will not only coordinate activity across finance, operations, HR and integration leads, but will also personally deliver key integration tasks. The role requires someone with the credibility, technical expertise, and influence to drive decisions, remove blockers, and ensure integrations are executed at pace and to a high standard. The role will focus initially on coordinating and delivering the integration of 13 existing businesses at various stages of transition, while developing a repeatable integration blueprint to support future acquisitions. What You'll Do Lead the end-to-end migration of entities onto D365 Business Central, including COA mapping, data cleansing, and opening balance reconciliations. Act as the primary decision-maker and escalation point between finance users, IT specialists, and external implementation partners. Manage the critical "cutover" period and provide post-go-live support to ensure system stability. Challenge legacy workflows to implement consistent Group processes for AP/AR, revenue recognition, and month-end close. Design and enforce robust financial controls, audit trails, and appropriate segregation of duties across all integrated units. Personally guide entity finance teams through their first month-end close cycle post-integration. Manage the set-up, closure, and mandate changes for bank accounts, ensuring full cash visibility across the Group. Lead finance workstreams for legal entity mergers, liquidations of dormant companies, and post-acquisition restructuring. Own and evolve the "Finance Integration Blueprint," capturing lessons learned to create a repeatable, scalable model for future M&A. Influence senior leadership to secure resources and provide solution-oriented updates on integration milestones. Perform "Go/No-Go" readiness assessments and intervene directly to unblock project dependencies. What We're Looking For ACA, ACCA, CIMA (or equivalent) with a strong foundation in technical accounting. Proven track record of delivering "hands-on" finance integrations within multi-entity or PE-backed environments. Direct experience migrating entities onto ERP systems - Microsoft Dynamics 365 Business Central is highly advantageous. Advanced Excel skills and a natural aptitude for data analysis, mapping, and complex reconciliations. Experience redesigning finance operations, controls, and reporting frameworks during periods of transformation. You take ownership of outcomes rather than waiting for direction, remaining calm and pragmatic under the pressure of evolving priorities. Ability to manage sensitive relationships during change and translate complex financial requirements for non-finance stakeholders. You can balance a meticulous eye for detail with a clear understanding of the "big picture" integration goals. Comfortable navigating ambiguity and supporting teams through the cultural and operational shifts of a merger. Why Work for HSL? Pension scheme Paid annual leave - 25 days holiday plus bank holidays Company Sick Pay Scheme Access to Kinhub (wellbeing & financial support) Reward Gateway - exclusive employee discounts with hundreds of retailers. Free eye test - every 2 years to support your health. On-site parking - where available, for ease of commuting. Inclusive Culture - HSL promotes equal opportunity and values diversity in team members. About Us HSL Compliance is one of the UK's leading compliance specialists, helping organisations keep people safe. We work with local authorities, housing associations, and businesses across the country, providing water safety, fire safety and other essential compliance services. Our people are at the heart of what we do. We support our employees to grow, succeed, and enjoy a secure future with us. Ready to Apply? We'd love to hear from you. Apply online today with your latest CV.
Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. About the role: We are looking for a great communicator as this role will act as the landlord's authorised person and ensure that SNG is compliant with their landlord responsibilities and adhere to regulations and legislation. Able to provide robust management in all areas of fire related activities. Utilise technical expertise in passive and active fire measures as well as in depth practical knowledge of fire risk assessments and mitigating risks. Ensure high level contract management and resolve problems. Some of the Key Areas: Responsible to deliver the right outcome for our customers in a safe and timely way. Responsible for the fire safety compliance areas and be responsible for ensuring that SNG adheres to its regulatory and legislative obligations and that the organisation receives competent advice and guidance. Central point of contact for liaison with the Primary Fire Authority. Lead and be responsible for ensuring that the fire risk assessment programme is carried out on a risk-based basis in line with PAS9980/ PAS79/PAS792 requirements meets all regulatory and legislative requirements. Responsible for the REG38 sign off process, pre-occupation fire door assessments and fire risk assessments are undertaken in a competent, timely and accurate manner. Ensure that actions from fire risk assessments and recommended upgrades are progressed, remedied, and recorded as required. Identify any changes to regulatory requirements that impacts on SNG and its ability to effectively manage its assets. Ensure that the relevant changes and actions are identified and escalated to the Building Safety Compliance Fire Manager. Identify and escalate non-compliance fire activities to the Building Safety Compliance Fire Manager recommending appropriate solutions to recover the compliance position. Knowledge and Skills: Essential Level 4 qualification in Fire Safety. Demonstrable knowledge and experience of leading a team of fire subject matter experts within the Housing Sector. Membership of the IFE / IFSM or an equivalent membership body. Up-to-date knowledge of fire safety legislation and building regulations. Award in Practical Fire Risk Assessment such as IFE of CS Todd. Knowledge of methods to monitor the quality of data and identify issues (e.g. reconciliations). Ability to validate, impact assess and to escalate data issues as required. Experience in protecting and monitoring data against misuse and loss. Experience of working to deadlines and achieving targets through own work and work driven through teams.
Apr 16, 2026
Full time
Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. About the role: We are looking for a great communicator as this role will act as the landlord's authorised person and ensure that SNG is compliant with their landlord responsibilities and adhere to regulations and legislation. Able to provide robust management in all areas of fire related activities. Utilise technical expertise in passive and active fire measures as well as in depth practical knowledge of fire risk assessments and mitigating risks. Ensure high level contract management and resolve problems. Some of the Key Areas: Responsible to deliver the right outcome for our customers in a safe and timely way. Responsible for the fire safety compliance areas and be responsible for ensuring that SNG adheres to its regulatory and legislative obligations and that the organisation receives competent advice and guidance. Central point of contact for liaison with the Primary Fire Authority. Lead and be responsible for ensuring that the fire risk assessment programme is carried out on a risk-based basis in line with PAS9980/ PAS79/PAS792 requirements meets all regulatory and legislative requirements. Responsible for the REG38 sign off process, pre-occupation fire door assessments and fire risk assessments are undertaken in a competent, timely and accurate manner. Ensure that actions from fire risk assessments and recommended upgrades are progressed, remedied, and recorded as required. Identify any changes to regulatory requirements that impacts on SNG and its ability to effectively manage its assets. Ensure that the relevant changes and actions are identified and escalated to the Building Safety Compliance Fire Manager. Identify and escalate non-compliance fire activities to the Building Safety Compliance Fire Manager recommending appropriate solutions to recover the compliance position. Knowledge and Skills: Essential Level 4 qualification in Fire Safety. Demonstrable knowledge and experience of leading a team of fire subject matter experts within the Housing Sector. Membership of the IFE / IFSM or an equivalent membership body. Up-to-date knowledge of fire safety legislation and building regulations. Award in Practical Fire Risk Assessment such as IFE of CS Todd. Knowledge of methods to monitor the quality of data and identify issues (e.g. reconciliations). Ability to validate, impact assess and to escalate data issues as required. Experience in protecting and monitoring data against misuse and loss. Experience of working to deadlines and achieving targets through own work and work driven through teams.
Job Advertisement Contract Type: Full Time Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location High Wycombe or Brize Norton, to cover sites in Oxford, Bicester, Wallingford, Aylesbury & Maidenhead Employment Type Permanent, full time Salary Competitive + Company Car/Car Allowance + Benefits Area Manager Role We are seeking an experienced and values-driven Area Manager to lead the delivery of a high-quality repairs and maintenance service, ensuring excellent outcomes for customers, stakeholders and the business. This is a senior operational role with full accountability for performance, budget control and health and safety compliance across the service area. As Area Manager, you will lead and motivate a multi-disciplinary team and specialist supply chain partners, ensuring the effective delivery of planned, reactive and out-of-hours services, with appropriate cover in place for holidays and sickness. You will take ownership of operational performance, managing complex repairs, monitoring KPIs and using data and trend analysis to drive continuous improvement and value for money. You will have profit and loss responsibility, managing delegated budgets through robust financial control, forecasting, exception reporting and remedial actions where required. Working collaboratively with internal teams and external partners, you will proactively identify opportunities to improve service delivery, increase efficiency and support business change while maintaining a strong focus on quality and customer experience. A key part of the role is people leadership. You will create a supportive, fair and positive culture where individuals are engaged, motivated and able to develop their skills. You will manage performance through effective one-to-ones, appraisals and performance reviews, and address employee matters such as sickness, absence, health and safety, grievance and disciplinary issues in line with policy and best practice. You will also work closely with stakeholders to build trusted relationships and deliver a first-class service in line with contractual and bid commitments. As part of the role, you will undertake the necessary training to act as the Responsible Person for Legionella and Asbestos. You will work from our High Wyciombe or Brize Norton sites (whichever is closer to you) with hybrid working available once probation has been passed. About you You will bring strong leadership, communication and decision making skills, with a flexible and agile approach. You will have sound knowledge of repairs and maintenance services, relevant legislation, regulatory requirements and British Standards. Experience managing multi-disciplinary teams and subcontractors in a performance-driven environment is essential. It is important that you have a strong background within the Social Housing sector, or significant Hard Services FM experience, and are a confident communicator with proven continuous improvement success. You will ideally hold, or be working towards, a relevant professional qualification such as CIOB or RICS (or equivalent experience), with a good working knowledge of health and safety management. NEBOSH or IOSH qualifications, and experience as a Responsible Person, are desirable. You will be confident using Microsoft Office applications and comfortable working with performance data to inform decisions. If you are a trusted, caring and commercially aware leader who thrives in a fast-paced environment and is committed to delivering high-quality services, we would welcome your application. What We Offer 6% employee matched pension contribution 25 days annual leave Bonus Company car/car allowance Life assurance 2x annual salary Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. Equal Opportunity and Diversity At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Apr 16, 2026
Full time
Job Advertisement Contract Type: Full Time Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location High Wycombe or Brize Norton, to cover sites in Oxford, Bicester, Wallingford, Aylesbury & Maidenhead Employment Type Permanent, full time Salary Competitive + Company Car/Car Allowance + Benefits Area Manager Role We are seeking an experienced and values-driven Area Manager to lead the delivery of a high-quality repairs and maintenance service, ensuring excellent outcomes for customers, stakeholders and the business. This is a senior operational role with full accountability for performance, budget control and health and safety compliance across the service area. As Area Manager, you will lead and motivate a multi-disciplinary team and specialist supply chain partners, ensuring the effective delivery of planned, reactive and out-of-hours services, with appropriate cover in place for holidays and sickness. You will take ownership of operational performance, managing complex repairs, monitoring KPIs and using data and trend analysis to drive continuous improvement and value for money. You will have profit and loss responsibility, managing delegated budgets through robust financial control, forecasting, exception reporting and remedial actions where required. Working collaboratively with internal teams and external partners, you will proactively identify opportunities to improve service delivery, increase efficiency and support business change while maintaining a strong focus on quality and customer experience. A key part of the role is people leadership. You will create a supportive, fair and positive culture where individuals are engaged, motivated and able to develop their skills. You will manage performance through effective one-to-ones, appraisals and performance reviews, and address employee matters such as sickness, absence, health and safety, grievance and disciplinary issues in line with policy and best practice. You will also work closely with stakeholders to build trusted relationships and deliver a first-class service in line with contractual and bid commitments. As part of the role, you will undertake the necessary training to act as the Responsible Person for Legionella and Asbestos. You will work from our High Wyciombe or Brize Norton sites (whichever is closer to you) with hybrid working available once probation has been passed. About you You will bring strong leadership, communication and decision making skills, with a flexible and agile approach. You will have sound knowledge of repairs and maintenance services, relevant legislation, regulatory requirements and British Standards. Experience managing multi-disciplinary teams and subcontractors in a performance-driven environment is essential. It is important that you have a strong background within the Social Housing sector, or significant Hard Services FM experience, and are a confident communicator with proven continuous improvement success. You will ideally hold, or be working towards, a relevant professional qualification such as CIOB or RICS (or equivalent experience), with a good working knowledge of health and safety management. NEBOSH or IOSH qualifications, and experience as a Responsible Person, are desirable. You will be confident using Microsoft Office applications and comfortable working with performance data to inform decisions. If you are a trusted, caring and commercially aware leader who thrives in a fast-paced environment and is committed to delivering high-quality services, we would welcome your application. What We Offer 6% employee matched pension contribution 25 days annual leave Bonus Company car/car allowance Life assurance 2x annual salary Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. Equal Opportunity and Diversity At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Job Summary Role: Project Manager - Capital Programme Delivery Contract Type: Permanent Working Hours: 37 hours per week, Monday - Friday, between the hours of 8:30am - 5:00pm Worker Type: Hybrid worker Salary: Grade I - starting salary of £46,142 (level 1) rising to £49,282 (level 4) per annum Location: Harvey Road, NG8 3BB We've got an exciting opportunity available for a talented individual to join our Asset Management team as a Project Manager - perhaps this is the opportunity you've been looking for? Read on to find out more About the Role As a Project Manager within our Capital Programme Delivery team, you will play a key role in shaping safe, sustainable and high quality neighbourhoods across Nottingham. Working as part of Nottingham City Council Housing Services (NCCHS), you will lead the delivery of multimillion pound capital and regeneration projects that directly improve homes, estates and local environments. You will manage a varied portfolio of projects from concept to completion, bringing together colleagues, residents, designers, contractors and partner agencies to achieve positive, measurable outcomes. Your work will involve making informed decisions, coordinating specialist input, and ensuring projects meet industry standards, regulatory requirements and best practice. A strong focus on community involvement, local employment opportunities and tenant and leaseholder engagement is central to this role. You will oversee consultation activity, represent NCCHS at meetings and forums, and ensure clear communication throughout the project lifecycle. You will also monitor performance, manage risk, and support continuous improvement to ensure projects are delivered on time, within budget and to a high standard. As a people leader, you will foster a performance driven, inclusive culture that values learning and customer feedback. This is a meaningful opportunity to deliver real impact for communities across the city. About You 1. Experience and Knowledge - A minimum of 2 years' experience in managing construction projects of similar scale and complexity. This includes full responsibility for project budgets, forecasting, programming of works, contract management and capital reporting. We are unable to proceed with candidates without this experience. 2. Leadership and Team Management - Strong leadership skills, ability to motivate and manage teams effectively. 3. Communication Skills - Clear and effective communication with stakeholders, clients and team members, including senior managers, councillors and contractors. 4. Problem Solving Ability - Aptitude for identifying issues and developing effective solutions quickly. 5. Budget and Time Management - Proficiency in managing budgets, resources and timelines to ensure project delivery is on schedule and within budget. Hands on experience of project budget ownership is essential. 6. Safety & Compliance - A strong understanding of safety standards and regulatory compliance. You can find the job description for this post here. Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document. We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter - we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively - showing your real self is what helps you succeed. For more information please click here. Please note: This role is only open to new applicants. Closing Date: 15th April 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. Interview process: please note, if your applications passes the initial sifting process, the first stage of assessment will be a screening phone call where we will be looking to clarify points within your CV and application to understand the extent of your project management experience. If you have any queries about the role or the recruitment process, please contact us via email: If you have any technical issues when completing your application, please contact our Employee Service Centre: By applying to this job, you agree to our Terms & Conditions.
Apr 16, 2026
Full time
Job Summary Role: Project Manager - Capital Programme Delivery Contract Type: Permanent Working Hours: 37 hours per week, Monday - Friday, between the hours of 8:30am - 5:00pm Worker Type: Hybrid worker Salary: Grade I - starting salary of £46,142 (level 1) rising to £49,282 (level 4) per annum Location: Harvey Road, NG8 3BB We've got an exciting opportunity available for a talented individual to join our Asset Management team as a Project Manager - perhaps this is the opportunity you've been looking for? Read on to find out more About the Role As a Project Manager within our Capital Programme Delivery team, you will play a key role in shaping safe, sustainable and high quality neighbourhoods across Nottingham. Working as part of Nottingham City Council Housing Services (NCCHS), you will lead the delivery of multimillion pound capital and regeneration projects that directly improve homes, estates and local environments. You will manage a varied portfolio of projects from concept to completion, bringing together colleagues, residents, designers, contractors and partner agencies to achieve positive, measurable outcomes. Your work will involve making informed decisions, coordinating specialist input, and ensuring projects meet industry standards, regulatory requirements and best practice. A strong focus on community involvement, local employment opportunities and tenant and leaseholder engagement is central to this role. You will oversee consultation activity, represent NCCHS at meetings and forums, and ensure clear communication throughout the project lifecycle. You will also monitor performance, manage risk, and support continuous improvement to ensure projects are delivered on time, within budget and to a high standard. As a people leader, you will foster a performance driven, inclusive culture that values learning and customer feedback. This is a meaningful opportunity to deliver real impact for communities across the city. About You 1. Experience and Knowledge - A minimum of 2 years' experience in managing construction projects of similar scale and complexity. This includes full responsibility for project budgets, forecasting, programming of works, contract management and capital reporting. We are unable to proceed with candidates without this experience. 2. Leadership and Team Management - Strong leadership skills, ability to motivate and manage teams effectively. 3. Communication Skills - Clear and effective communication with stakeholders, clients and team members, including senior managers, councillors and contractors. 4. Problem Solving Ability - Aptitude for identifying issues and developing effective solutions quickly. 5. Budget and Time Management - Proficiency in managing budgets, resources and timelines to ensure project delivery is on schedule and within budget. Hands on experience of project budget ownership is essential. 6. Safety & Compliance - A strong understanding of safety standards and regulatory compliance. You can find the job description for this post here. Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document. We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter - we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively - showing your real self is what helps you succeed. For more information please click here. Please note: This role is only open to new applicants. Closing Date: 15th April 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. Interview process: please note, if your applications passes the initial sifting process, the first stage of assessment will be a screening phone call where we will be looking to clarify points within your CV and application to understand the extent of your project management experience. If you have any queries about the role or the recruitment process, please contact us via email: If you have any technical issues when completing your application, please contact our Employee Service Centre: By applying to this job, you agree to our Terms & Conditions.
Dual Service Registered Manager - 3 Sites - Anderida, Court Lodge and Rose Cottage Location : Mersham, Ashford, Kent Services : Anderida, Court Lodge and Rose Cottage Job Type : Full-Time, Permanent Salary : £42 - 45k, dependent on experience Job Summary Reporting to the Locality Manager, the Dual Service Registered Manager will provide operational, commercial, and quality leadership across the three services. You'll play a key role in service delivery, regulatory compliance, people management, and business development. You will ensure our service users receive high-quality, personalised care and support while maintaining the home's full occupancy, financial stability, and staff performance. Key Responsibilities: Service Operations Ensure full occupancy and manage referral assessments.Lead on recruitment and resource management to minimise agency use.Tailor all services to meet the unique needs of each individual. Commercial & Business Development Build and maintain strong relationships with local authorities and external partners.Collaborate with the Business Development team to grow the service organically. Financial Management Lead on achieving gross margin and EBITDA targets.Monitor financial performance, identifying and addressing variances proactively.Communicate service changes to finance within 2 days. Quality & Compliance Ensure compliance with internal policies, CQC regulations, and contractual obligations.Embed person-centred care pathways across the service.Respond to complaints effectively and uphold excellent customer service standards. Leadership & People Management Provide strong, visible leadership to the team.Manage performance, encourage development, and address underperformance as needed.Conduct supervisions, disciplinary and appeal hearings appropriately. Continuous Improvement Promote a culture of learning, quality improvement and service efficiency.Stay informed on sector developments and legislative changes. What We're Looking For Essential: NVQ Level 5 in Leadership for Health and Social Care (or equivalent).Previous experience managing a residential care setting, ideally supporting individuals with learning disabilities.Strong understanding of CQC standards and regulatory frameworks.Proven leadership, financial and operational management skills. Why Join Us? Be part of a compassionate and committed team making a real difference.Ongoing training and professional development opportunities.Supportive leadership and a people-focused culture.Competitive salary and benefits package. Ready to Apply? If you're a dedicated leader with a passion for high-quality care and want to make a difference in the lives of adults with learning disabilities, we'd love to hear from you. The Organisation: CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a "Disability Confident Leader".Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. STRICTLY NO AGENCIES
Apr 15, 2026
Full time
Dual Service Registered Manager - 3 Sites - Anderida, Court Lodge and Rose Cottage Location : Mersham, Ashford, Kent Services : Anderida, Court Lodge and Rose Cottage Job Type : Full-Time, Permanent Salary : £42 - 45k, dependent on experience Job Summary Reporting to the Locality Manager, the Dual Service Registered Manager will provide operational, commercial, and quality leadership across the three services. You'll play a key role in service delivery, regulatory compliance, people management, and business development. You will ensure our service users receive high-quality, personalised care and support while maintaining the home's full occupancy, financial stability, and staff performance. Key Responsibilities: Service Operations Ensure full occupancy and manage referral assessments.Lead on recruitment and resource management to minimise agency use.Tailor all services to meet the unique needs of each individual. Commercial & Business Development Build and maintain strong relationships with local authorities and external partners.Collaborate with the Business Development team to grow the service organically. Financial Management Lead on achieving gross margin and EBITDA targets.Monitor financial performance, identifying and addressing variances proactively.Communicate service changes to finance within 2 days. Quality & Compliance Ensure compliance with internal policies, CQC regulations, and contractual obligations.Embed person-centred care pathways across the service.Respond to complaints effectively and uphold excellent customer service standards. Leadership & People Management Provide strong, visible leadership to the team.Manage performance, encourage development, and address underperformance as needed.Conduct supervisions, disciplinary and appeal hearings appropriately. Continuous Improvement Promote a culture of learning, quality improvement and service efficiency.Stay informed on sector developments and legislative changes. What We're Looking For Essential: NVQ Level 5 in Leadership for Health and Social Care (or equivalent).Previous experience managing a residential care setting, ideally supporting individuals with learning disabilities.Strong understanding of CQC standards and regulatory frameworks.Proven leadership, financial and operational management skills. Why Join Us? Be part of a compassionate and committed team making a real difference.Ongoing training and professional development opportunities.Supportive leadership and a people-focused culture.Competitive salary and benefits package. Ready to Apply? If you're a dedicated leader with a passion for high-quality care and want to make a difference in the lives of adults with learning disabilities, we'd love to hear from you. The Organisation: CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a "Disability Confident Leader".Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. STRICTLY NO AGENCIES
?Data Engineer / BI Specialist (Azure & Microsoft Fabric) Ready to turn complex data into real business impact? Join a forward-thinking organisation where you'll take ownership of a modern Azure & Microsoft Fabric data platform-driving powerful insights, shaping strategy, and enabling smarter decisions across the business. What you'll be doing Designing and managing a cutting-edge Microsoft Fabric ecosystem (Warehouses & Lakehouses) Building and optimising data pipelines (ADF / Fabric) to deliver clean, reliable data Creating high-impact Power BI dashboards & semantic models used by key stakeholders Driving data governance, security, and compliance (GDPR, PCI, ITAR) Championing a data-driven culture, empowering teams through training and self-service analytics What we're looking for Strong experience with Azure, Microsoft Fabric, and Power BI Expertise in data modelling, ETL/ELT pipelines, and DAX Solid understanding of data warehousing, cloud architecture, and analytics Experience with ERP/SAP data (desirable) Ability to translate complex data into clear, actionable insights Why join? Work with a modern, enterprise-scale data platform Influence how data is used across the organisation Be at the forefront of innovation in analytics and reporting Opportunity to gain UK SC Clearance and work in a highly regulated, high-impact environment Hybrid Working Model (3 days a week on site). Please only apply if you are eligible for UK Security Clearance.
Apr 15, 2026
Contractor
?Data Engineer / BI Specialist (Azure & Microsoft Fabric) Ready to turn complex data into real business impact? Join a forward-thinking organisation where you'll take ownership of a modern Azure & Microsoft Fabric data platform-driving powerful insights, shaping strategy, and enabling smarter decisions across the business. What you'll be doing Designing and managing a cutting-edge Microsoft Fabric ecosystem (Warehouses & Lakehouses) Building and optimising data pipelines (ADF / Fabric) to deliver clean, reliable data Creating high-impact Power BI dashboards & semantic models used by key stakeholders Driving data governance, security, and compliance (GDPR, PCI, ITAR) Championing a data-driven culture, empowering teams through training and self-service analytics What we're looking for Strong experience with Azure, Microsoft Fabric, and Power BI Expertise in data modelling, ETL/ELT pipelines, and DAX Solid understanding of data warehousing, cloud architecture, and analytics Experience with ERP/SAP data (desirable) Ability to translate complex data into clear, actionable insights Why join? Work with a modern, enterprise-scale data platform Influence how data is used across the organisation Be at the forefront of innovation in analytics and reporting Opportunity to gain UK SC Clearance and work in a highly regulated, high-impact environment Hybrid Working Model (3 days a week on site). Please only apply if you are eligible for UK Security Clearance.
Your new company This organisation is a large, mission-driven group that manages a substantial portfolio of homes and delivers services designed to help people live well. It operates across multiple regions through a multi-entity structure, supporting a wide range of business areas and development activity. Guided by strong social purpose, it takes a forward-thinking approach to compliance, financial governance, and long-term community impact. Your new role As the Senior Tax Manager, you will take the lead on all day-to-day tax matters across a variety of tax areas, primarily VAT (partial exemption) and SDLT. You will review VAT returns, support operational teams, provide detailed tax advice on new projects, manage relationships with HMRC, and ensure compliance with all relevant legislation. You'll also collaborate closely with colleagues in corporation tax, employment tax, payroll, and finance, while contributing to high quality reporting and internal guidance. The role is full-time, permanent, and based in a central London location. What you'll need to succeed You will ideally have a CTA, CCAB, CIMA or equivalent professional qualification in tax or accounting. Significant tax experience, specifically VAT (partial exemption) and systems work. Experience in the property, real estate or housing sectors would be beneficial. Excellent communication skills, with a proven ability to prepare and deliver high-quality written and verbal reports to senior stakeholders. What you'll get in return Salary c.£90,000 Hybrid working: 2 days per week from London office Generous pension contributions and annual leave What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV detailing how you are a good match for this role.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 15, 2026
Full time
Your new company This organisation is a large, mission-driven group that manages a substantial portfolio of homes and delivers services designed to help people live well. It operates across multiple regions through a multi-entity structure, supporting a wide range of business areas and development activity. Guided by strong social purpose, it takes a forward-thinking approach to compliance, financial governance, and long-term community impact. Your new role As the Senior Tax Manager, you will take the lead on all day-to-day tax matters across a variety of tax areas, primarily VAT (partial exemption) and SDLT. You will review VAT returns, support operational teams, provide detailed tax advice on new projects, manage relationships with HMRC, and ensure compliance with all relevant legislation. You'll also collaborate closely with colleagues in corporation tax, employment tax, payroll, and finance, while contributing to high quality reporting and internal guidance. The role is full-time, permanent, and based in a central London location. What you'll need to succeed You will ideally have a CTA, CCAB, CIMA or equivalent professional qualification in tax or accounting. Significant tax experience, specifically VAT (partial exemption) and systems work. Experience in the property, real estate or housing sectors would be beneficial. Excellent communication skills, with a proven ability to prepare and deliver high-quality written and verbal reports to senior stakeholders. What you'll get in return Salary c.£90,000 Hybrid working: 2 days per week from London office Generous pension contributions and annual leave What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV detailing how you are a good match for this role.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as building thousands of new affordable homes every year. The role: This role is responsible for developing, managing, and delivering high-quality data analysis and insight to support effective contract management, pre-tender planning, and annual contract forecasting. You'll be using tools such as Power BI and advanced data techniques, to ensure that decision-makers have accurate, timely, and actionable information on contract performance, risks, financial health and future requirements. Responsibilities will include: Developing and maintain Power BI dashboards that provide clear, insightful views of contract performance, including financial status, delivery trends, risks, performance and compliance metrics. Analysing contract data to identify business priorities, including contractor risk, in-contract and off-contract spend. Monitoring supplier performance and highlight priorities for improvement, with a view to informing management of business risks. Working with Procurement, Commercial, and Operational teams to model different tender options, pricing structures, and scenarios. Participating in the development of key performance indicators with a focus on data reporting requirements, including the systems and processes to effectively measure these. To be successful in this role you'll need: Strong experience in contract management, commercial analysis, or data insight roles. Advanced knowledge of Power BI, including data modelling, DAX, and visualisation best practices. Demonstrable ability to turn complex data into clear, actionable insights. Strong analytical and problem-solving skills with experience analysing commercial, financial, or operational datasets to provide insight that drives improvements. Experience with forecasting methodologies or scenario modelling. Ability to work with stakeholders across Commercial, Finance, Procurement, and Operations. Excellent communication skills and able to present information clearly to technical and non-technical audiences. Great benefits include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Option to buy or sell holiday as part of our flexible benefits package 3 extra paid Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service.
Apr 15, 2026
Full time
SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as building thousands of new affordable homes every year. The role: This role is responsible for developing, managing, and delivering high-quality data analysis and insight to support effective contract management, pre-tender planning, and annual contract forecasting. You'll be using tools such as Power BI and advanced data techniques, to ensure that decision-makers have accurate, timely, and actionable information on contract performance, risks, financial health and future requirements. Responsibilities will include: Developing and maintain Power BI dashboards that provide clear, insightful views of contract performance, including financial status, delivery trends, risks, performance and compliance metrics. Analysing contract data to identify business priorities, including contractor risk, in-contract and off-contract spend. Monitoring supplier performance and highlight priorities for improvement, with a view to informing management of business risks. Working with Procurement, Commercial, and Operational teams to model different tender options, pricing structures, and scenarios. Participating in the development of key performance indicators with a focus on data reporting requirements, including the systems and processes to effectively measure these. To be successful in this role you'll need: Strong experience in contract management, commercial analysis, or data insight roles. Advanced knowledge of Power BI, including data modelling, DAX, and visualisation best practices. Demonstrable ability to turn complex data into clear, actionable insights. Strong analytical and problem-solving skills with experience analysing commercial, financial, or operational datasets to provide insight that drives improvements. Experience with forecasting methodologies or scenario modelling. Ability to work with stakeholders across Commercial, Finance, Procurement, and Operations. Excellent communication skills and able to present information clearly to technical and non-technical audiences. Great benefits include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Option to buy or sell holiday as part of our flexible benefits package 3 extra paid Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service.
Job Title: Case Work & Referral Officer Contract Type: Permanent Salary:£28,031.56 Per annum ( Pro rata) Working Hours: Part-time 18.75 per week Working Pattern:Mon - Fri 9-5 Hours to be agreed Location:Hackney / Hybrid role with a minimum of 50% office based. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Case worker & referral Officer In this role you will work in partnership with key stakeholders to achieve the Op FORTITUDE mission to end veteran rough sleeping. This Government-funded referral service supports veterans who may be rough sleeping or are at risk of homelessness. The role involves working collaboratively as part of a committed team to deliver an outstanding service by administering the referral gateway for single veterans at risk or experiencing homelessness to access suitable accommodation. The aim is to put customers first and empower them to achieve their goals and aspirations, while undertaking a range of tasks that contribute to safe and effective service delivery. About you An understanding of the barriers faced by vulnerable homeless people with complex needs. Ability to work in partnership and communicate with other people to reach positive outcomes. Ability to organise tasks and plan accordingly. Be a team player with a caring, flexible, resilient, can-do attitude. Ability to use initiative and have confidence to make decisions. High attention to detail with competent and accurate administrative and IT skills. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role profile Job purpose To work in partnership with key stakeholders to achieve the Op FORTITUDE mission to end veteran rough sleeping. This Government-funded referral service supports veterans who may be rough sleeping or are at risk of homelessness. The role involves working collaboratively as part of a committed team to deliver an outstanding service by administering the referral gateway for single veterans at risk or experiencing homelessness to access suitable accommodation. The aim is to put customers first and empower them to achieve their goals and aspirations, while undertaking a range of tasks that contribute to safe and effective service delivery. Role requires you to deliver a referral management service as per contractual requirements by: Acting as the first point of contact, dealing with a range of enquiries, answering phone calls and signposting customers as required. Demonstrating a full understanding of the eligibility criteria to confirm that referrals meet the criteria for the Pathway. Signposting referred customers that have a need for support, but do not meet the eligibility criteria. Conducting initial assessment of allocated referrals, and current housing status. Identifying root cause of insecurity of current home. Identifying best solutions to address root cause. Developing a detailed understanding of support available, both veteran and non-veteran specific. This may include Local Authorities, Op COURAGE for mental health support, grant giving bodies for financial support, local Third Sector Floating Support services to provide ongoing tenancy sustainment support, employment support, and signposting to other relevant agencies to meet their needs. Making referrals to the most appropriate organisation from our list of approved providers, to assist the referred veteran to address the underlying cause of homelessness. Ensuring 100% compliance with the recording of all referral and case management activity. Contributing to and maintaining partnerships across the Op FORTITUDE Pathway. Carrying out day-to-day administration and operational duties. Assisting in the collation and submission of information returns relating to funding and performance, including capturing information for contractual requirements. Delivering the referrals process to meet contractual requirements. This will include: Monitoring the Op FORTITUDE referral portal, acknowledging receipt of referrals and responding to all enquiries within agreed timeframes. Referring customers to the Pathways Caseworker for support in seeking accommodation. Liaising with referring agents. Deciding on the outcome and advising all relevant parties accordingly. Making a referral to the appropriate accommodation provider with suitable vacancies that meet referral needs. Being responsible for the accuracy of data of the referrals and that the referral pathway database is "quality driven" and updated at all times, escalating any issues or concerns when referrals have not met the pathway standards to the Service Manager. Respecting customer preferences in relation to choice of location where multiple accommodation options are available. Where multiple accommodation choices are available that meet both the level of need, and referral choice, prioritise the unit that has been vacant for the longest period. Using IT systems appropriately, including adding updates to the referral portal. Support customers You will use psychologically and trauma informed approaches to engage and support veterans to make positive choices by: Signposting to the relevant external organization for support. Suggest the appropriate Op FORTITUDE Casework & Referral Officer or Specialist supports the customer depending on their needs. Maintaining regular contact with veterans on the waiting list and keeping them fully updated with the status of their application. Understanding the risk management process, escalating appropriately where you have concerns for the safety of the veteran or others. Ensuring equality, diversity and inclusion is always considered. Other Information Carry out all your duties within Riverside's Policy and Procedure framework e.g., health & safety, safeguarding, dignity at work, GDPR, cash handling, etc. Deliver your role in line with Riverside company values - "Our Riverside Way". Participate in team meetings, attend regular supervisions and reflective practice sessions. Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely. From time to time, you may be required to undertake additional duties and responsibilities in consultation with your Line Manager. Person specification Essential An understanding of the barriers faced by vulnerable homeless people with complex needs. Ability to work in partnership and communicate with other people to reach positive outcomes. Ability to organise tasks and plan accordingly. Be a team player with a caring, flexible, resilient, can-do attitude. Ability to use initiative and have confidence to make decisions. High attention to detail with competent and accurate administrative and IT skills. Desirable Understanding of the veteran sector. Ability to administer a comprehensive referral service. Personal lived experience of serving in the forces or of homelessness. Have a good understanding of safeguarding vulnerable adults and how to identify and raise safeguarding concerns.
Apr 15, 2026
Full time
Job Title: Case Work & Referral Officer Contract Type: Permanent Salary:£28,031.56 Per annum ( Pro rata) Working Hours: Part-time 18.75 per week Working Pattern:Mon - Fri 9-5 Hours to be agreed Location:Hackney / Hybrid role with a minimum of 50% office based. If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Case worker & referral Officer In this role you will work in partnership with key stakeholders to achieve the Op FORTITUDE mission to end veteran rough sleeping. This Government-funded referral service supports veterans who may be rough sleeping or are at risk of homelessness. The role involves working collaboratively as part of a committed team to deliver an outstanding service by administering the referral gateway for single veterans at risk or experiencing homelessness to access suitable accommodation. The aim is to put customers first and empower them to achieve their goals and aspirations, while undertaking a range of tasks that contribute to safe and effective service delivery. About you An understanding of the barriers faced by vulnerable homeless people with complex needs. Ability to work in partnership and communicate with other people to reach positive outcomes. Ability to organise tasks and plan accordingly. Be a team player with a caring, flexible, resilient, can-do attitude. Ability to use initiative and have confidence to make decisions. High attention to detail with competent and accurate administrative and IT skills. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role profile Job purpose To work in partnership with key stakeholders to achieve the Op FORTITUDE mission to end veteran rough sleeping. This Government-funded referral service supports veterans who may be rough sleeping or are at risk of homelessness. The role involves working collaboratively as part of a committed team to deliver an outstanding service by administering the referral gateway for single veterans at risk or experiencing homelessness to access suitable accommodation. The aim is to put customers first and empower them to achieve their goals and aspirations, while undertaking a range of tasks that contribute to safe and effective service delivery. Role requires you to deliver a referral management service as per contractual requirements by: Acting as the first point of contact, dealing with a range of enquiries, answering phone calls and signposting customers as required. Demonstrating a full understanding of the eligibility criteria to confirm that referrals meet the criteria for the Pathway. Signposting referred customers that have a need for support, but do not meet the eligibility criteria. Conducting initial assessment of allocated referrals, and current housing status. Identifying root cause of insecurity of current home. Identifying best solutions to address root cause. Developing a detailed understanding of support available, both veteran and non-veteran specific. This may include Local Authorities, Op COURAGE for mental health support, grant giving bodies for financial support, local Third Sector Floating Support services to provide ongoing tenancy sustainment support, employment support, and signposting to other relevant agencies to meet their needs. Making referrals to the most appropriate organisation from our list of approved providers, to assist the referred veteran to address the underlying cause of homelessness. Ensuring 100% compliance with the recording of all referral and case management activity. Contributing to and maintaining partnerships across the Op FORTITUDE Pathway. Carrying out day-to-day administration and operational duties. Assisting in the collation and submission of information returns relating to funding and performance, including capturing information for contractual requirements. Delivering the referrals process to meet contractual requirements. This will include: Monitoring the Op FORTITUDE referral portal, acknowledging receipt of referrals and responding to all enquiries within agreed timeframes. Referring customers to the Pathways Caseworker for support in seeking accommodation. Liaising with referring agents. Deciding on the outcome and advising all relevant parties accordingly. Making a referral to the appropriate accommodation provider with suitable vacancies that meet referral needs. Being responsible for the accuracy of data of the referrals and that the referral pathway database is "quality driven" and updated at all times, escalating any issues or concerns when referrals have not met the pathway standards to the Service Manager. Respecting customer preferences in relation to choice of location where multiple accommodation options are available. Where multiple accommodation choices are available that meet both the level of need, and referral choice, prioritise the unit that has been vacant for the longest period. Using IT systems appropriately, including adding updates to the referral portal. Support customers You will use psychologically and trauma informed approaches to engage and support veterans to make positive choices by: Signposting to the relevant external organization for support. Suggest the appropriate Op FORTITUDE Casework & Referral Officer or Specialist supports the customer depending on their needs. Maintaining regular contact with veterans on the waiting list and keeping them fully updated with the status of their application. Understanding the risk management process, escalating appropriately where you have concerns for the safety of the veteran or others. Ensuring equality, diversity and inclusion is always considered. Other Information Carry out all your duties within Riverside's Policy and Procedure framework e.g., health & safety, safeguarding, dignity at work, GDPR, cash handling, etc. Deliver your role in line with Riverside company values - "Our Riverside Way". Participate in team meetings, attend regular supervisions and reflective practice sessions. Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely. From time to time, you may be required to undertake additional duties and responsibilities in consultation with your Line Manager. Person specification Essential An understanding of the barriers faced by vulnerable homeless people with complex needs. Ability to work in partnership and communicate with other people to reach positive outcomes. Ability to organise tasks and plan accordingly. Be a team player with a caring, flexible, resilient, can-do attitude. Ability to use initiative and have confidence to make decisions. High attention to detail with competent and accurate administrative and IT skills. Desirable Understanding of the veteran sector. Ability to administer a comprehensive referral service. Personal lived experience of serving in the forces or of homelessness. Have a good understanding of safeguarding vulnerable adults and how to identify and raise safeguarding concerns.
# Supported Housing Officer Job Introduction What you'll do As a Supported Housing Officer, you'll be the main housing contact for residents living in supported housing, delivering a person centred service that reflects a wide range of needs and vulnerabilities. Working closely with residents, partners, and colleagues, you'll provide specialist housing management that helps people feel safe, supported, and able to sustain their tenancies. Your role will balance housing management, wellbeing, and safety, always putting residents at the heart of your approach.Please note that this role will be split across three of our supported housing services in Chelmsford, Essex. How you'll do it Support residents to understand and meet their tenancy responsibilities, offering guidance tailored to individual needs. Carry out regular welfare checks, risk assessments, and wellbeing plans to ensure residents are safe and supported. Identify unmet needs and advocate for residents through referrals to appropriate services and partners. Manage complaints and antisocial behaviour in line with policy and work with partner agencies where required. Report and manage repairs in communal areas and residents' homes, liaising with contractors and monitoring quality. Oversee health and safety compliance at scheme level, including fire risk assessment actions and gas safety access. Lead resident engagement through meetings, consultations, and involvement in service planning and improvement. Manage income collection activities, support benefit claims, and promote sustainable rent payment. Support voids and lettings, ensuring homes are prepared and let in line with policy and audit requirements. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.Essential: Numeracy and literacy skills equivalent to NVQ Level 2. A willingness to travel between 3 of our supported housing services in Chelmsford, including holding a full UK driving licence and access to a car. Experience delivering a customer focused service to people with support needs in a social housing or social care setting. Experience in managing a small team.Desirable: A social care or similar qualificationOnce you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salaryNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.For more information on what we do and what makes us different please visit:We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now!Step 2: Successful candidates will be asked to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via a redeployee apply for this role, their application will be considered before any others.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS).NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents (C) OpenStreetMap contributors Supported Housing Officer Salary £30,732 to £34,147 per annum for 35 hours per week. Frequency Annual Job Reference nhg/TP/4451/1836 Contract Type Permanent Working Hours 35 Location Chelmsford, United Kingdom Posted on 1 April, 2026 Closing Date 15 April, 2026 Spread the word
Apr 14, 2026
Full time
# Supported Housing Officer Job Introduction What you'll do As a Supported Housing Officer, you'll be the main housing contact for residents living in supported housing, delivering a person centred service that reflects a wide range of needs and vulnerabilities. Working closely with residents, partners, and colleagues, you'll provide specialist housing management that helps people feel safe, supported, and able to sustain their tenancies. Your role will balance housing management, wellbeing, and safety, always putting residents at the heart of your approach.Please note that this role will be split across three of our supported housing services in Chelmsford, Essex. How you'll do it Support residents to understand and meet their tenancy responsibilities, offering guidance tailored to individual needs. Carry out regular welfare checks, risk assessments, and wellbeing plans to ensure residents are safe and supported. Identify unmet needs and advocate for residents through referrals to appropriate services and partners. Manage complaints and antisocial behaviour in line with policy and work with partner agencies where required. Report and manage repairs in communal areas and residents' homes, liaising with contractors and monitoring quality. Oversee health and safety compliance at scheme level, including fire risk assessment actions and gas safety access. Lead resident engagement through meetings, consultations, and involvement in service planning and improvement. Manage income collection activities, support benefit claims, and promote sustainable rent payment. Support voids and lettings, ensuring homes are prepared and let in line with policy and audit requirements. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.Essential: Numeracy and literacy skills equivalent to NVQ Level 2. A willingness to travel between 3 of our supported housing services in Chelmsford, including holding a full UK driving licence and access to a car. Experience delivering a customer focused service to people with support needs in a social housing or social care setting. Experience in managing a small team.Desirable: A social care or similar qualificationOnce you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salaryNotting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.For more information on what we do and what makes us different please visit:We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now!Step 2: Successful candidates will be asked to interview and assessmentPlease apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via a redeployee apply for this role, their application will be considered before any others.This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS).NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents (C) OpenStreetMap contributors Supported Housing Officer Salary £30,732 to £34,147 per annum for 35 hours per week. Frequency Annual Job Reference nhg/TP/4451/1836 Contract Type Permanent Working Hours 35 Location Chelmsford, United Kingdom Posted on 1 April, 2026 Closing Date 15 April, 2026 Spread the word
NIFHA - Northern Ireland Federation of Housing Association
Holywood, County Down
Location: Radius House, 3-7 Redburn Square, Holywood, BT18 9HZ Contract: Permanent Hours: 37 Job Ref: FHA04448 The Data Systems Officer will be responsible for ensuring the data held within the organisation, including the Housing Management System is up to date and accurate. The postholder will play a critical role in managing, maintaining, and improving the organisations data and information systems to support the delivery of new homes, property development programmes, Asset Management attributes and Communities rental information aligned to the Asset. The postholder will ensure that high-quality, timely, and accessible data underpins decision making, performance reporting, and compliance across the organisation. Qualifications 1. Good general level of education to include at least 5 GCSE's (at a minimum of Grade C) or equivalent to include English and Maths OR QCF Level II (previously NVQ) in Information Technology or equivalent relevant qualification. AND Two year's administration experience working in a business environment including operation of a bespoke computerised system. 2. Experience managing and maintaining data systems, ideally within housing, property development, construction, or a related sector. 3. Strong IT skills, including advanced Excel, database management, and reporting tools (e.g. Power BI, SQL, or similar). 4. Analytical mindset with the ability to translate data into meaningful insight. 5. A current full driving licence and access to a suitable form of transport (where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage. In such circumstances, consideration will be given in any subsequent offer of appointment to suitable alternative arrangements that the candidate may be able to put in place that would enable them to meet the travel requirements for the post). The Association Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services, from sheltered housing for the over 55's and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs. Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role. In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business. Radius reserves the right to enhance criteria to facilitate shortlisting. Association wide waiting lists may be compiled for future same or similar vacancies permanent / fixed term which may arise. Radius is an Equal Opportunities Employer. Please clickhere to view Radius's Applicant Privacy Notice. Radius Housing, 3-7 Redburn Square, Holywood, County Down, BT18 9HZ
Apr 14, 2026
Full time
Location: Radius House, 3-7 Redburn Square, Holywood, BT18 9HZ Contract: Permanent Hours: 37 Job Ref: FHA04448 The Data Systems Officer will be responsible for ensuring the data held within the organisation, including the Housing Management System is up to date and accurate. The postholder will play a critical role in managing, maintaining, and improving the organisations data and information systems to support the delivery of new homes, property development programmes, Asset Management attributes and Communities rental information aligned to the Asset. The postholder will ensure that high-quality, timely, and accessible data underpins decision making, performance reporting, and compliance across the organisation. Qualifications 1. Good general level of education to include at least 5 GCSE's (at a minimum of Grade C) or equivalent to include English and Maths OR QCF Level II (previously NVQ) in Information Technology or equivalent relevant qualification. AND Two year's administration experience working in a business environment including operation of a bespoke computerised system. 2. Experience managing and maintaining data systems, ideally within housing, property development, construction, or a related sector. 3. Strong IT skills, including advanced Excel, database management, and reporting tools (e.g. Power BI, SQL, or similar). 4. Analytical mindset with the ability to translate data into meaningful insight. 5. A current full driving licence and access to a suitable form of transport (where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage. In such circumstances, consideration will be given in any subsequent offer of appointment to suitable alternative arrangements that the candidate may be able to put in place that would enable them to meet the travel requirements for the post). The Association Radius Housing provides quality and affordable social housing in over 80 towns and cities throughout Northern Ireland. We provide a range of services, from sheltered housing for the over 55's and general needs housing for families and single people, as well as specialist care and support facilities for the frail, elderly, people with dementia and learning disabilities and other complex needs. Our aim is to be an employer of choice and to recruit employees who will embrace our vision and values and fulfil our performance standards within their role. In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business. Radius reserves the right to enhance criteria to facilitate shortlisting. Association wide waiting lists may be compiled for future same or similar vacancies permanent / fixed term which may arise. Radius is an Equal Opportunities Employer. Please clickhere to view Radius's Applicant Privacy Notice. Radius Housing, 3-7 Redburn Square, Holywood, County Down, BT18 9HZ
SNG provides over 85,000 homes and invest in communities across London and the South of England - our purpose, to provide quality affordable homes and places that people love for generations. You'll be based ideally from our Head Office in Basingstoke . This role will combine office and home working to ensure a positive work/life balance. The Role We are looking for an experienced building safety professional to join us in the role of Building Safety Assurance Manager. You will play a crucial role in ensuring the safety and compliance of our homes and services. Reporting directly to the Head of Assurance, you will join an established team working alongside building safety, HSE and assurance specialists. Using your industry expertise, you will lead and deliver our assurance programme with a primary focus on property compliance including but not limited to gas, electrical safety, fire, legionella, asbestos and lifts. Your work will help ensure our risks are systematically managed and that we consistently meet our regulatory obligations, keeping our residents, employees and contractors safe. Some travel across our operating area will be required, so you'll need a full driving licence and access to a vehicle. Key Responsibilities Lead the development and delivery of independent assurance reviews, working collaboratively with property, building safety and housing teams Deliver clear, reliable, evidence-based assurance conclusions that test the effectiveness of our policies, processes and procedures, ensuring regulatory compliance and alignment to SNG's corporate plan Lead the building safety assurance process to identify compliance gaps, agree sustainable action plans with internal stakeholders, and share good practice across the business Oversee the rigorous monitoring and closure of assurance actions, ensuring robust evidence and resulting improvements to business processes Influence, coach and engage a wide range of internal and external stakeholders to enhance assurance capability and understanding across the organisation What we need from you A strong understanding of building safety regulations across key areas such as gas, electrical safety, fire, legionella and lifts, ideally with specialist expertise in at least one discipline. Experience in a large operational environment is essential; housing sector experience is beneficial but not required Extensive experience in designing and delivering audit or assurance programmes, and collaborating with stakeholders to implement sustainable improvements A proven ability to interpret and apply regulatory requirements within operational settings Excellent written and verbal communication skills, enabling you to deliver clear, evidence-based conclusions Strong practical understanding of building safety risk management within complex operational environments A high level of attention to detail, combined with the ability to step back and see the wider picture Strong stakeholder management and relationship-building skills A tenacious yet supportive approach, with experience driving meaningful change Effective team-working skills to contribute to shared organisational goals Professional recognition with an appropriate body (e.g., Institute of Engineering & Technology)
Apr 14, 2026
Full time
SNG provides over 85,000 homes and invest in communities across London and the South of England - our purpose, to provide quality affordable homes and places that people love for generations. You'll be based ideally from our Head Office in Basingstoke . This role will combine office and home working to ensure a positive work/life balance. The Role We are looking for an experienced building safety professional to join us in the role of Building Safety Assurance Manager. You will play a crucial role in ensuring the safety and compliance of our homes and services. Reporting directly to the Head of Assurance, you will join an established team working alongside building safety, HSE and assurance specialists. Using your industry expertise, you will lead and deliver our assurance programme with a primary focus on property compliance including but not limited to gas, electrical safety, fire, legionella, asbestos and lifts. Your work will help ensure our risks are systematically managed and that we consistently meet our regulatory obligations, keeping our residents, employees and contractors safe. Some travel across our operating area will be required, so you'll need a full driving licence and access to a vehicle. Key Responsibilities Lead the development and delivery of independent assurance reviews, working collaboratively with property, building safety and housing teams Deliver clear, reliable, evidence-based assurance conclusions that test the effectiveness of our policies, processes and procedures, ensuring regulatory compliance and alignment to SNG's corporate plan Lead the building safety assurance process to identify compliance gaps, agree sustainable action plans with internal stakeholders, and share good practice across the business Oversee the rigorous monitoring and closure of assurance actions, ensuring robust evidence and resulting improvements to business processes Influence, coach and engage a wide range of internal and external stakeholders to enhance assurance capability and understanding across the organisation What we need from you A strong understanding of building safety regulations across key areas such as gas, electrical safety, fire, legionella and lifts, ideally with specialist expertise in at least one discipline. Experience in a large operational environment is essential; housing sector experience is beneficial but not required Extensive experience in designing and delivering audit or assurance programmes, and collaborating with stakeholders to implement sustainable improvements A proven ability to interpret and apply regulatory requirements within operational settings Excellent written and verbal communication skills, enabling you to deliver clear, evidence-based conclusions Strong practical understanding of building safety risk management within complex operational environments A high level of attention to detail, combined with the ability to step back and see the wider picture Strong stakeholder management and relationship-building skills A tenacious yet supportive approach, with experience driving meaningful change Effective team-working skills to contribute to shared organisational goals Professional recognition with an appropriate body (e.g., Institute of Engineering & Technology)
Job Title: Service Charge Accountant Location: Stockwell, London, SW9 Job Type: £50,000 Per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). About The Role: We are seeking a detail-oriented and experienced Service Charge Accountant to manage and oversee all financial activities related to service charge accounts. The successful candidate will ensure accurate budgeting, timely reconciliation, and compliance with relevant regulations for service charge funds, primarily within a residential property portfolio. Key Responsibilities: Budgeting & Financial Reporting Prepare and reconcile annual service charge budgets and actuals. Produce and issue year-end service charge accounts in line with lease agreements and statutory guidelines (Landlord and Tenant Act 1985). Manage and report on reserve funds, ensuring correct contributions and balances. Monitor expenditure, compare against budgets, and post adjustments as needed. Provide service charge budgets for new developments at design stage. Billing & System Management Calculate and issue service charge estimates, actuals, major works charges, and ground rent in line with lease terms and within set timescales. Lead on the rent increase process, ensuring accurate calculations and communications. Troubleshoot and improve service charge billing systems to ensure accuracy and efficiency. Maintain service charge ledgers and ensure accurate postings in financial systems. Stakeholder Engagement & Queries Liaise with SNG to ensure the bank balance is topped up with the correct amounts. Reconcile the individual leaseholder accounts and produce and send out yearly financial statements Handle leaseholder and tenant queries on service charge estimates, statements, and variances. Liaise with internal teams (Repairs, Development, Finance) to ensure correct cost allocations and billing for works and new developments. Support internal and external audits, tribunals, and court proceedings with required financial data. Collaborate with the Leasehold Adviser to improve communication with residents, including welcome packs and service charge handbooks. Governance & Compliance Ensure compliance with relevant legislation and obtain dispensation where necessary. Review lease agreements to ensure all service charge elements are captured. Identify non-collectable charges and prepare write-off documentation as required. Conduct Land Registry checks to confirm leaseholder ownership status. Engagement & Representation Arrange and attend leaseholder service charge meetings and community events. Provide input to legal and tribunal cases as required. Represent the organisation at First Tier Tribunals and in County Court when necessary About you: Experience, Qualifications & Skills: Part-qualified or qualified (ACCA, CIMA, AAT) or equivalent relevant experience. Possession of or working towards a recognised accounting qualification is desirable. Experience in Service Charge accounting and general leasehold management preferable within housing or property sector. Experience of creating performance reports and implementing service improvements is desirable. Experience of working in social housing or local authority is desirable. Knowledge of leases and understanding of the issues of leasehold management. Good knowledge of IT and Housing systems including Word, advanced Excel and Outlook. Excellent interpersonal skills to support work with customers across a range of circumstances. Strong verbal communication skills and the ability to adapt this approach for different audiences. Excellent analytical skills to identify a range of issues from information gathered. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Excellent numerical skills to calculate estimated and actual service charges. Demonstrable knowledge of Section 20 and other leasehold legislation. Ability to manage difficult conversation Able to manage and prioritise demanding workload Meet deadline and KPIs Calm and professional Self-motivated and personal with a 'can do' approach Seeks opportunities for improvements Actively demonstrates interest in all aspects of the business Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Finance Accountant, Service Charge Finance Specialist, Accounts Coordinator, Qualified Accountant and Leasehold Accounting Analyst may also be considered.
Apr 14, 2026
Full time
Job Title: Service Charge Accountant Location: Stockwell, London, SW9 Job Type: £50,000 Per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). About The Role: We are seeking a detail-oriented and experienced Service Charge Accountant to manage and oversee all financial activities related to service charge accounts. The successful candidate will ensure accurate budgeting, timely reconciliation, and compliance with relevant regulations for service charge funds, primarily within a residential property portfolio. Key Responsibilities: Budgeting & Financial Reporting Prepare and reconcile annual service charge budgets and actuals. Produce and issue year-end service charge accounts in line with lease agreements and statutory guidelines (Landlord and Tenant Act 1985). Manage and report on reserve funds, ensuring correct contributions and balances. Monitor expenditure, compare against budgets, and post adjustments as needed. Provide service charge budgets for new developments at design stage. Billing & System Management Calculate and issue service charge estimates, actuals, major works charges, and ground rent in line with lease terms and within set timescales. Lead on the rent increase process, ensuring accurate calculations and communications. Troubleshoot and improve service charge billing systems to ensure accuracy and efficiency. Maintain service charge ledgers and ensure accurate postings in financial systems. Stakeholder Engagement & Queries Liaise with SNG to ensure the bank balance is topped up with the correct amounts. Reconcile the individual leaseholder accounts and produce and send out yearly financial statements Handle leaseholder and tenant queries on service charge estimates, statements, and variances. Liaise with internal teams (Repairs, Development, Finance) to ensure correct cost allocations and billing for works and new developments. Support internal and external audits, tribunals, and court proceedings with required financial data. Collaborate with the Leasehold Adviser to improve communication with residents, including welcome packs and service charge handbooks. Governance & Compliance Ensure compliance with relevant legislation and obtain dispensation where necessary. Review lease agreements to ensure all service charge elements are captured. Identify non-collectable charges and prepare write-off documentation as required. Conduct Land Registry checks to confirm leaseholder ownership status. Engagement & Representation Arrange and attend leaseholder service charge meetings and community events. Provide input to legal and tribunal cases as required. Represent the organisation at First Tier Tribunals and in County Court when necessary About you: Experience, Qualifications & Skills: Part-qualified or qualified (ACCA, CIMA, AAT) or equivalent relevant experience. Possession of or working towards a recognised accounting qualification is desirable. Experience in Service Charge accounting and general leasehold management preferable within housing or property sector. Experience of creating performance reports and implementing service improvements is desirable. Experience of working in social housing or local authority is desirable. Knowledge of leases and understanding of the issues of leasehold management. Good knowledge of IT and Housing systems including Word, advanced Excel and Outlook. Excellent interpersonal skills to support work with customers across a range of circumstances. Strong verbal communication skills and the ability to adapt this approach for different audiences. Excellent analytical skills to identify a range of issues from information gathered. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Excellent numerical skills to calculate estimated and actual service charges. Demonstrable knowledge of Section 20 and other leasehold legislation. Ability to manage difficult conversation Able to manage and prioritise demanding workload Meet deadline and KPIs Calm and professional Self-motivated and personal with a 'can do' approach Seeks opportunities for improvements Actively demonstrates interest in all aspects of the business Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Finance Accountant, Service Charge Finance Specialist, Accounts Coordinator, Qualified Accountant and Leasehold Accounting Analyst may also be considered.
A respected UK charity is seeking a Property Services Manager to lead the delivery of high-quality housing management across supported living schemes for vulnerable residents. London (Hybrid/Multi-site) Salary: £50,000 Role overview You will oversee repairs, maintenance, compliance, and voids across a portfolio of properties, ensuring homes are safe, well-maintained, and meet all regulatory standards. The role includes managing a team, overseeing contractors, controlling budgets, and driving service improvements. Key responsibilities Lead and develop the property services team Manage repairs, voids, planned and cyclical maintenance Oversee contractor performance and KPIs Ensure full health & safety compliance (gas, fire, electrical, water, asbestos) Monitor budgets and control costs Reduce void turnaround times and rent loss Maintain estate and scheme standards Produce performance and management reports Engage residents and incorporate feedback into service delivery About you Experience in housing/property management (social housing, local authority, or similar) Strong leadership and team management skills Knowledge of repairs, compliance, and housing legislation Experience managing contractors and KPIs Strong understanding of H&S in housing Good communication and stakeholder skills Customer-focused approach Property/surveying qualification desirable Join a mission-driven organisation where your work directly improves the safety, quality, and wellbeing of residents homes. If interested in hearing more, please submit your CV. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Apr 14, 2026
Full time
A respected UK charity is seeking a Property Services Manager to lead the delivery of high-quality housing management across supported living schemes for vulnerable residents. London (Hybrid/Multi-site) Salary: £50,000 Role overview You will oversee repairs, maintenance, compliance, and voids across a portfolio of properties, ensuring homes are safe, well-maintained, and meet all regulatory standards. The role includes managing a team, overseeing contractors, controlling budgets, and driving service improvements. Key responsibilities Lead and develop the property services team Manage repairs, voids, planned and cyclical maintenance Oversee contractor performance and KPIs Ensure full health & safety compliance (gas, fire, electrical, water, asbestos) Monitor budgets and control costs Reduce void turnaround times and rent loss Maintain estate and scheme standards Produce performance and management reports Engage residents and incorporate feedback into service delivery About you Experience in housing/property management (social housing, local authority, or similar) Strong leadership and team management skills Knowledge of repairs, compliance, and housing legislation Experience managing contractors and KPIs Strong understanding of H&S in housing Good communication and stakeholder skills Customer-focused approach Property/surveying qualification desirable Join a mission-driven organisation where your work directly improves the safety, quality, and wellbeing of residents homes. If interested in hearing more, please submit your CV. Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
REQ ID: FEQ227R246 Location: London, UK Recruiter: Dina Hussain At Databricks, our core values are at the heart of everything we do; a culture of proactiveness and a customer-centric mindset guide us to build a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. You will engage with our largest and most complex customers across the region to advise them on adopting the Databricks Data Intelligence Platform, in collaboration with a world-class, cross-functional team of Solutions Architects, Account Executives, and technology Specialists. You will work closely with a small group of customers and their account teams to help them respond to key business opportunities and challenges. Join us in our quest to change how people work with data and make a better world! The impact you will have: Engage with some of Databricks' most complex customers to help them achieve their unified platform goals. Develop and execute customer engagement strategies in partnership with the Account Executives and Solutions Architects in your designated accounts. You will coach core account teams and peers on positioning, adoption strategies and execution to achieve your outcomes in a defined timeline. You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd-party applications, ensuring they are excited about the Databricks vision and solution strategy. Be a 'champion' for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Lakehouse platform. Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet ups. Opportunity to continue your development in one of four tracks - technical specialisation, industry vertical thought leadership, strategic customer vision, and people management. What we look for: Know how to engage in complex customer interactions and sales lifecycle in a technical pre-sales capacity. You will have a technical background in Data Engineering or Data Warehousing (DWH) or a Machine Learning/AI background. You will be working with our Utilities customers, focusing on establishing the Databricks Data Intelligence Platform as their platform of choice. You will have a builder mindset, you instinctively prototype, create demos, and craft tailored solutions rather than relying only on slide decks. You turn customer challenges into hands on proof points that accelerate confidence. You will enjoy a high degree of autonomy and thrive in working with ambiguous requirements and challenging customer environments. Ability to influence influential decision makers and C level executives through developing relationships and orchestrating teams to achieve long term success for customers. Prior experience with coding in a core programming language (i.e., Python or SQL) and willingness to learn a base level of Spark. Hands on expertise with complex proofs of concept and public cloud platform(s) across AWS, Azure and Google. Know how to provide technical solutions for specialised customer needs and navigate a competitive landscape. Nice to have: Databricks Certification. Up to 30-40% travel to London offices and customer sites. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Apr 13, 2026
Full time
REQ ID: FEQ227R246 Location: London, UK Recruiter: Dina Hussain At Databricks, our core values are at the heart of everything we do; a culture of proactiveness and a customer-centric mindset guide us to build a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. You will engage with our largest and most complex customers across the region to advise them on adopting the Databricks Data Intelligence Platform, in collaboration with a world-class, cross-functional team of Solutions Architects, Account Executives, and technology Specialists. You will work closely with a small group of customers and their account teams to help them respond to key business opportunities and challenges. Join us in our quest to change how people work with data and make a better world! The impact you will have: Engage with some of Databricks' most complex customers to help them achieve their unified platform goals. Develop and execute customer engagement strategies in partnership with the Account Executives and Solutions Architects in your designated accounts. You will coach core account teams and peers on positioning, adoption strategies and execution to achieve your outcomes in a defined timeline. You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd-party applications, ensuring they are excited about the Databricks vision and solution strategy. Be a 'champion' for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Lakehouse platform. Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet ups. Opportunity to continue your development in one of four tracks - technical specialisation, industry vertical thought leadership, strategic customer vision, and people management. What we look for: Know how to engage in complex customer interactions and sales lifecycle in a technical pre-sales capacity. You will have a technical background in Data Engineering or Data Warehousing (DWH) or a Machine Learning/AI background. You will be working with our Utilities customers, focusing on establishing the Databricks Data Intelligence Platform as their platform of choice. You will have a builder mindset, you instinctively prototype, create demos, and craft tailored solutions rather than relying only on slide decks. You turn customer challenges into hands on proof points that accelerate confidence. You will enjoy a high degree of autonomy and thrive in working with ambiguous requirements and challenging customer environments. Ability to influence influential decision makers and C level executives through developing relationships and orchestrating teams to achieve long term success for customers. Prior experience with coding in a core programming language (i.e., Python or SQL) and willingness to learn a base level of Spark. Hands on expertise with complex proofs of concept and public cloud platform(s) across AWS, Azure and Google. Know how to provide technical solutions for specialised customer needs and navigate a competitive landscape. Nice to have: Databricks Certification. Up to 30-40% travel to London offices and customer sites. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
