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housing compliance specialist
Contract Liaison Officer
Career Choices Dewis Gyrfa Ltd
Contract Liaison Officer Based: South Brent regional office working on Site around Bristol, Gloucester, Tewkesbury, Bath and surrounding areas- Typically working 37.5 hours per weeks Monday to Friday Our Contract Liaison Officers sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy. Your experience in a customer-facing environment, along with ongoing training and development, will give you the ability to solve problems and meet deadlines along with the knowledge that what you are doing matters and positively impacts your customers and communities. Working in Social Housing Tenanted properties on external planned refurbishment works, mainly roofing replacement schemes Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home. What's in it for you? Attractive salary & benefits to suit you 27 Days Hols & BH option to buy or sell holidays Company pension scheme up to 7.5% Car Allowance or Fleet Van We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more . An outline of your responsibility Contract Liaison Officers Responsible for supporting site and contract with liaison between customers, clients and wider community Delivering and managing Social Value and an excellent Customers Service are key parts of the overall service Novus provide to our clients, with a passion to go the 'extra mile' Lead on delivering all added value contractual commitments including planning and diarising community, skills and employment initiatives, keeping these in line with the Social Value Act Dealing with enquiries/issues relating to varying works delivered by our site teams and sub-contractors. You will act as the 'voice and face' at a contract and site level, demonstrating experience of delivering social value and a customer focused service in what can be a demanding public facing environment Establish an effective communications system to keep all the site team informed whilst maintaining good relationships with the customers and Novus team Coordinate the distribution and maintain information regarding upcoming and current works and contractual commitment along with any relevant reporting required. Carry out face to face site visits with client and customers Dealing with complaints and resolving concerns in a positive manner Initiate/generate technical instructions, site notes and other site observations through excellent administration skills and good knowledge of MS Office/internal systems Identify possible case studies showing excellent Customer Service and Social Value impact to clients and for use in tendering new contracts Promote all good news stories and all initiatives with Marketing, ensuring we capture the good work we do About you Previous working experience as a Contract/Resident/Tenant Liaison Office working on Tenanted internal or external refurbishment works preferred but not essential. Working in a face to face customer service environment is essential as communication is key along with confident presentation skills. Your ability to be proficient in IT is also essential to fulfil and develop the role. Flexibility is essential with regards to hours and travel. The role requires you to hold a Full UK Driving Licence check will be completed along with a DBS check. A little bit about us Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-years heritage, delivering a range of bespoke services and solutions to a wide variety of clients. At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role. Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Feb 14, 2026
Full time
Contract Liaison Officer Based: South Brent regional office working on Site around Bristol, Gloucester, Tewkesbury, Bath and surrounding areas- Typically working 37.5 hours per weeks Monday to Friday Our Contract Liaison Officers sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy. Your experience in a customer-facing environment, along with ongoing training and development, will give you the ability to solve problems and meet deadlines along with the knowledge that what you are doing matters and positively impacts your customers and communities. Working in Social Housing Tenanted properties on external planned refurbishment works, mainly roofing replacement schemes Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home. What's in it for you? Attractive salary & benefits to suit you 27 Days Hols & BH option to buy or sell holidays Company pension scheme up to 7.5% Car Allowance or Fleet Van We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more . An outline of your responsibility Contract Liaison Officers Responsible for supporting site and contract with liaison between customers, clients and wider community Delivering and managing Social Value and an excellent Customers Service are key parts of the overall service Novus provide to our clients, with a passion to go the 'extra mile' Lead on delivering all added value contractual commitments including planning and diarising community, skills and employment initiatives, keeping these in line with the Social Value Act Dealing with enquiries/issues relating to varying works delivered by our site teams and sub-contractors. You will act as the 'voice and face' at a contract and site level, demonstrating experience of delivering social value and a customer focused service in what can be a demanding public facing environment Establish an effective communications system to keep all the site team informed whilst maintaining good relationships with the customers and Novus team Coordinate the distribution and maintain information regarding upcoming and current works and contractual commitment along with any relevant reporting required. Carry out face to face site visits with client and customers Dealing with complaints and resolving concerns in a positive manner Initiate/generate technical instructions, site notes and other site observations through excellent administration skills and good knowledge of MS Office/internal systems Identify possible case studies showing excellent Customer Service and Social Value impact to clients and for use in tendering new contracts Promote all good news stories and all initiatives with Marketing, ensuring we capture the good work we do About you Previous working experience as a Contract/Resident/Tenant Liaison Office working on Tenanted internal or external refurbishment works preferred but not essential. Working in a face to face customer service environment is essential as communication is key along with confident presentation skills. Your ability to be proficient in IT is also essential to fulfil and develop the role. Flexibility is essential with regards to hours and travel. The role requires you to hold a Full UK Driving Licence check will be completed along with a DBS check. A little bit about us Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-years heritage, delivering a range of bespoke services and solutions to a wide variety of clients. At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role. Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
BRC
Support Worker
BRC Cullompton, Devon
Supported Housing Support Worker Location: Cullompton Salary: £14.12 per hour + holiday pay or £15.82 umbrella Hours: Monday to Sunday 9am - 5pm, 1 weekend in 3 lone working. 37hr/week, however we would consider 30hr/week. Contract duration: 8-12 weeks About the Role We re looking for a dedicated and compassionate individual to join our young people project in Cullompton. This role is ideal for someone who genuinely wants to make a difference by helping people achieve independence and stability in their lives. You ll play a key part in creating a safe, welcoming, and supportive environment for residents. The goal is to empower individuals to reach their personal goals, develop life skills, and prepare for independent living. Key Responsibilities Build positive, professional relationships with residents, colleagues, and partner agencies. Support the day-to-day running of supported accommodation, ensuring high standards of service delivery. Assist residents with settling in, completing move-in documentation, and feeling welcomed from day one. Develop, implement, and review individual support plans that promote independence and personal development. Write and review risk assessments, ensuring risks are identified, managed, and regularly updated. Manage an allocated caseload, providing consistent, person-centred support. Support residents to build practical life skills, manage finances, and prepare for move-on accommodation. Lead or support group activities that promote wellbeing, confidence, and community engagement. Maintain accurate records and ensure compliance with safeguarding, confidentiality, and health and safety requirements. About You You are someone who values empathy, patience, and professionalism. You can stay calm in challenging situations and approach every person with respect and understanding. Essential: Experience supporting individuals or working in a customer-focused environment. In-date, Enhanced DBS Strong communication and interpersonal skills. Good IT skills (Microsoft Outlook and Word). Willingness to work flexible hours, including weekends and holidays on a rota basis. Desirable: Qualification in youth work, housing, social care, or a related field. Experience in a specialist support area (e.g., mental health, education, substance misuse). To apply for this role, please contact Cali Webb at BRC on (phone number removed) or apply via this website.
Feb 13, 2026
Contractor
Supported Housing Support Worker Location: Cullompton Salary: £14.12 per hour + holiday pay or £15.82 umbrella Hours: Monday to Sunday 9am - 5pm, 1 weekend in 3 lone working. 37hr/week, however we would consider 30hr/week. Contract duration: 8-12 weeks About the Role We re looking for a dedicated and compassionate individual to join our young people project in Cullompton. This role is ideal for someone who genuinely wants to make a difference by helping people achieve independence and stability in their lives. You ll play a key part in creating a safe, welcoming, and supportive environment for residents. The goal is to empower individuals to reach their personal goals, develop life skills, and prepare for independent living. Key Responsibilities Build positive, professional relationships with residents, colleagues, and partner agencies. Support the day-to-day running of supported accommodation, ensuring high standards of service delivery. Assist residents with settling in, completing move-in documentation, and feeling welcomed from day one. Develop, implement, and review individual support plans that promote independence and personal development. Write and review risk assessments, ensuring risks are identified, managed, and regularly updated. Manage an allocated caseload, providing consistent, person-centred support. Support residents to build practical life skills, manage finances, and prepare for move-on accommodation. Lead or support group activities that promote wellbeing, confidence, and community engagement. Maintain accurate records and ensure compliance with safeguarding, confidentiality, and health and safety requirements. About You You are someone who values empathy, patience, and professionalism. You can stay calm in challenging situations and approach every person with respect and understanding. Essential: Experience supporting individuals or working in a customer-focused environment. In-date, Enhanced DBS Strong communication and interpersonal skills. Good IT skills (Microsoft Outlook and Word). Willingness to work flexible hours, including weekends and holidays on a rota basis. Desirable: Qualification in youth work, housing, social care, or a related field. Experience in a specialist support area (e.g., mental health, education, substance misuse). To apply for this role, please contact Cali Webb at BRC on (phone number removed) or apply via this website.
RG Setsquare
Electrician
RG Setsquare Maidstone, Kent
I am currently recruiting for a social housing contractor, specialising in social housing repairs and maintenance this exciting opportunity will be based in Kent, You will join on a full-time basis in return for a salary of 25 per hour ( Umbrella) Day duties consist of : Carrying out inspection, testing, repairs & installation works of electrical installations to current regulations & standards as required by BS7671 Ensuring compliance with IEE regulations at all times Correctly filling out electrical installation certifications & forms as required Maintaining van stock of materials, and using the delivery service and "Pod" , to replenish your stock, while minimising travel and downtime Specifying and ordering specialist materials where required to complete tasks, minimising any waste Ensuring material orders, vehicle checks, standby log sheets, annual leave requests are all other documentation is completed digitally through our systems and in line with our policies, utilising a handheld device Achieving relevant productivity and performance targets set on an annual basis and reviewed quarterly Carrying out risk assessments, reporting bad practice and dangerous occurrences to your supervisor. In addition, ensuring you are carrying out works in line with our health and safety procedures and standards Meeting appointments as arranged with customers and completing work first time wherever possible Providing advice and guidance to customers and staff and delivering quality workmanship within your specific trades and without close supervision Demonstrating our core values of working as one team, taking personal ownership, thinking commercially and being customer focused Qualifications: NVQ Level 3 AM2 18th Edition 2391 Inspection & Testing For this role you will need a full UK driving licence and previous domestic or social housing experience. If you believe you are a right fit for this role and would wish to join an ever growing team, please apply and I will be in touch. Thanks. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Feb 13, 2026
Seasonal
I am currently recruiting for a social housing contractor, specialising in social housing repairs and maintenance this exciting opportunity will be based in Kent, You will join on a full-time basis in return for a salary of 25 per hour ( Umbrella) Day duties consist of : Carrying out inspection, testing, repairs & installation works of electrical installations to current regulations & standards as required by BS7671 Ensuring compliance with IEE regulations at all times Correctly filling out electrical installation certifications & forms as required Maintaining van stock of materials, and using the delivery service and "Pod" , to replenish your stock, while minimising travel and downtime Specifying and ordering specialist materials where required to complete tasks, minimising any waste Ensuring material orders, vehicle checks, standby log sheets, annual leave requests are all other documentation is completed digitally through our systems and in line with our policies, utilising a handheld device Achieving relevant productivity and performance targets set on an annual basis and reviewed quarterly Carrying out risk assessments, reporting bad practice and dangerous occurrences to your supervisor. In addition, ensuring you are carrying out works in line with our health and safety procedures and standards Meeting appointments as arranged with customers and completing work first time wherever possible Providing advice and guidance to customers and staff and delivering quality workmanship within your specific trades and without close supervision Demonstrating our core values of working as one team, taking personal ownership, thinking commercially and being customer focused Qualifications: NVQ Level 3 AM2 18th Edition 2391 Inspection & Testing For this role you will need a full UK driving licence and previous domestic or social housing experience. If you believe you are a right fit for this role and would wish to join an ever growing team, please apply and I will be in touch. Thanks. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Campbell Tickell
Chief Executive
Campbell Tickell
Chief Executive c.£110k (plus car allowance) Cardiff/Hybrid (with travel across Wales & Shropshire) First Choice Housing Association is a specialist and innovative organisation providing homes for vulnerable adults. Established in 1988 and working across Wales we are committed to enabling many vulnerable people, including those with a learning and physical disability, complex needs, mental health, and veterans to live independently & lead a full and valued life within the community. We currently have over 1,070 tenants and employ 52 members of staff. We are seeking an inspirational Chief Executive to lead the Association, reporting directly to the Board and providing oversight of a highly capable Executive Team. In this pivotal role, you will set the strategic direction for First Choice, ensuring that the organisation continues to deliver high-quality, tenant-focused housing services while meeting all regulatory and compliance requirements. You will champion innovation and best practice across the business, embedding a culture of excellence, accountability, and inclusion at every level. As the public face of the Association, you will represent First Choice with credibility and authority, fostering strong and trusted relationships with tenants, partners, regulators, government, and other key stakeholders to ensure the organisation's voice and influence are widely recognised. We are looking for a dynamic, visionary leader with substantial senior management experience who can successfully drive organisational change, motivate and inspire teams, and deliver the Association's long-term strategic ambitions. The role requires a leader who combines strategic insight with operational expertise, including strong financial, risk, and business management skills, as well as a proven ability to influence, negotiate, and communicate effectively across diverse audiences. You will have a deep commitment to tenant-centred, values-driven leadership and a clear understanding of the role that housing plays in improving people's lives and strengthening communities. This is a unique opportunity to take the helm of a stable, purpose-driven organisation at an exciting moment of growth and development. You will have the chance to shape the future of the Association, champion innovation and continuous improvement, and make a tangible difference in the lives of the people we serve. If you are a collaborative, forward-thinking, and resilient leader who is passionate about housing and social impact, we would welcome your application. Download a job pack at Contact Alice Morris at Campbell Tickell to arrange a conversation: Closes: Friday 13th March 9am
Feb 13, 2026
Full time
Chief Executive c.£110k (plus car allowance) Cardiff/Hybrid (with travel across Wales & Shropshire) First Choice Housing Association is a specialist and innovative organisation providing homes for vulnerable adults. Established in 1988 and working across Wales we are committed to enabling many vulnerable people, including those with a learning and physical disability, complex needs, mental health, and veterans to live independently & lead a full and valued life within the community. We currently have over 1,070 tenants and employ 52 members of staff. We are seeking an inspirational Chief Executive to lead the Association, reporting directly to the Board and providing oversight of a highly capable Executive Team. In this pivotal role, you will set the strategic direction for First Choice, ensuring that the organisation continues to deliver high-quality, tenant-focused housing services while meeting all regulatory and compliance requirements. You will champion innovation and best practice across the business, embedding a culture of excellence, accountability, and inclusion at every level. As the public face of the Association, you will represent First Choice with credibility and authority, fostering strong and trusted relationships with tenants, partners, regulators, government, and other key stakeholders to ensure the organisation's voice and influence are widely recognised. We are looking for a dynamic, visionary leader with substantial senior management experience who can successfully drive organisational change, motivate and inspire teams, and deliver the Association's long-term strategic ambitions. The role requires a leader who combines strategic insight with operational expertise, including strong financial, risk, and business management skills, as well as a proven ability to influence, negotiate, and communicate effectively across diverse audiences. You will have a deep commitment to tenant-centred, values-driven leadership and a clear understanding of the role that housing plays in improving people's lives and strengthening communities. This is a unique opportunity to take the helm of a stable, purpose-driven organisation at an exciting moment of growth and development. You will have the chance to shape the future of the Association, champion innovation and continuous improvement, and make a tangible difference in the lives of the people we serve. If you are a collaborative, forward-thinking, and resilient leader who is passionate about housing and social impact, we would welcome your application. Download a job pack at Contact Alice Morris at Campbell Tickell to arrange a conversation: Closes: Friday 13th March 9am
Remedy Social Work
Asset Manager (Housing)
Remedy Social Work Wokingham, Berkshire
Wokingham Borough Council are looking for an Interim Asset Manager. 550 per day. Inside IR35. Hybrid Working. Job Role: To lead on operational asset management for a portfolio of council land and buildings, sourcing, initiating, and driving value added asset management initiatives. Working towards strategic goals and objectives, provide transactional and technical services including managing landlord and tenant matters and leading on negotiations, assist with valuations, prepare key options appraisals to support either acquisition, disposal, or investment in assets to grow revenue and capital receipts through proactive asset management. To take responsibility for the preparation and implementation of the Council's asset management strategy and plan. To carry out surveys and valuations and to complete appropriate reports in connection with asset valuations, disposals and acquisitions, where appropriate for submission to Cabinet members or committees. To negotiate Heads of Terms for new leases, lease renewals and rent reviews with relevant external professionals. To monitor the Council's assets in order to maximize the return on investment by developing, maintaining, ensuring compliance with statutory duties and disposing of them strategically. To provide specialist consultancy advice and analytical judgement from extensive experience to service departments and general valuation advice applicable to a mixed commercial portfolio. To manage and operate the corporate Asset Management System, ensuring data is accurate and up-to-date, reviewing and updating of all property information, data extraction and the production of management information and other reports. To lead with the acquisition and the disposal of land and property interests, and responsible for undertaking full due diligence on disposals, acquisitions and other property transactions. To provide valuations advice and assist with the commissioning and preparation of the Council's capital assets valuations. To provide expert property advice on property and regeneration related matters to the Strategic Head of Property and Commercial Services, Chief Officers and Members.
Feb 13, 2026
Contractor
Wokingham Borough Council are looking for an Interim Asset Manager. 550 per day. Inside IR35. Hybrid Working. Job Role: To lead on operational asset management for a portfolio of council land and buildings, sourcing, initiating, and driving value added asset management initiatives. Working towards strategic goals and objectives, provide transactional and technical services including managing landlord and tenant matters and leading on negotiations, assist with valuations, prepare key options appraisals to support either acquisition, disposal, or investment in assets to grow revenue and capital receipts through proactive asset management. To take responsibility for the preparation and implementation of the Council's asset management strategy and plan. To carry out surveys and valuations and to complete appropriate reports in connection with asset valuations, disposals and acquisitions, where appropriate for submission to Cabinet members or committees. To negotiate Heads of Terms for new leases, lease renewals and rent reviews with relevant external professionals. To monitor the Council's assets in order to maximize the return on investment by developing, maintaining, ensuring compliance with statutory duties and disposing of them strategically. To provide specialist consultancy advice and analytical judgement from extensive experience to service departments and general valuation advice applicable to a mixed commercial portfolio. To manage and operate the corporate Asset Management System, ensuring data is accurate and up-to-date, reviewing and updating of all property information, data extraction and the production of management information and other reports. To lead with the acquisition and the disposal of land and property interests, and responsible for undertaking full due diligence on disposals, acquisitions and other property transactions. To provide valuations advice and assist with the commissioning and preparation of the Council's capital assets valuations. To provide expert property advice on property and regeneration related matters to the Strategic Head of Property and Commercial Services, Chief Officers and Members.
TRI Consulting Ltd
Lettings & Housing Officer
TRI Consulting Ltd
A Housing Association is currently looking for a couple of Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents needs Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and maintained Ensure that any anti-social behaviour issues are dealt with appropriately and quickly, liaising with the caseworker, patrol team and external agencies where necessary Use resident feedback to identify common issues and develop plans to meet their individual and neighbourhood needs, thus improving their satisfaction levels Encourage and support residents to improve their involvement in their homes and local communities Ensure properties are maintained in a good condition by diagnosing, ordering and managing necessary repairs. Seek appropriate support from surveyors, specialist contractors and the asset management team, where necessary; and take overall responsibility for ensuring repairs are delivered quickly, effectively, economically and to the residents satisfaction Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the estate contact manager, contractors, caretakers or cleaners as required. You may be asked to manage cleaners or caretakers as part of your role Manage the work of the handyman and contractors that you engage and seek feedback on their work upon completion, feeding back to the contract management team Look at Locator to identify transfer opportunities for your residents, manage mutual exchange requests and discuss and assist with transfer applications To work to ensure the gas compliance performance for the patch is always maximised and to ensure access is obtained within the required timescales To be involved in resident consultation on cyclical maintenance and decent homes work, and to take the lead in dealing with any issues or complaints relating to such works, in consultation with Asset Management. Effectively manage the income and expenditure for all properties on your patch Manage and monitor a repairs budget ensuring you work within financial regulations and get best value from our contractors Collect rent and manage rent accounts, taking appropriate action to recover debt, referring cases for legal action where appropriate Calculate housing benefit entitlement for new residents and ensure residents have access to good benefit and debt advice PAYE £20.84 Umbrella £27.56 Essential requirements Must have a background in Lettings Must have a driving licence Must be able to start immediately or on short notice
Feb 12, 2026
Seasonal
A Housing Association is currently looking for a couple of Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents needs Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and maintained Ensure that any anti-social behaviour issues are dealt with appropriately and quickly, liaising with the caseworker, patrol team and external agencies where necessary Use resident feedback to identify common issues and develop plans to meet their individual and neighbourhood needs, thus improving their satisfaction levels Encourage and support residents to improve their involvement in their homes and local communities Ensure properties are maintained in a good condition by diagnosing, ordering and managing necessary repairs. Seek appropriate support from surveyors, specialist contractors and the asset management team, where necessary; and take overall responsibility for ensuring repairs are delivered quickly, effectively, economically and to the residents satisfaction Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the estate contact manager, contractors, caretakers or cleaners as required. You may be asked to manage cleaners or caretakers as part of your role Manage the work of the handyman and contractors that you engage and seek feedback on their work upon completion, feeding back to the contract management team Look at Locator to identify transfer opportunities for your residents, manage mutual exchange requests and discuss and assist with transfer applications To work to ensure the gas compliance performance for the patch is always maximised and to ensure access is obtained within the required timescales To be involved in resident consultation on cyclical maintenance and decent homes work, and to take the lead in dealing with any issues or complaints relating to such works, in consultation with Asset Management. Effectively manage the income and expenditure for all properties on your patch Manage and monitor a repairs budget ensuring you work within financial regulations and get best value from our contractors Collect rent and manage rent accounts, taking appropriate action to recover debt, referring cases for legal action where appropriate Calculate housing benefit entitlement for new residents and ensure residents have access to good benefit and debt advice PAYE £20.84 Umbrella £27.56 Essential requirements Must have a background in Lettings Must have a driving licence Must be able to start immediately or on short notice
Red Snapper Recruitment Limited
AP Residential Worker
Red Snapper Recruitment Limited City, London
Approved Premises Residential Worker - Richmond (London) Location: 96 North Road, Richmond, London, TW9 4HQ Contract: Temporary - 12 months (with possible extension) Pay: 18.59 per hour PAYE 24.48 Umbrella Hours: Shift-based rota including nights, weekends & bank holidays (enhanced rates apply) About the Role Red Snapper Recruitment is recruiting on behalf of the Probation Service for an Approved Premises Residential Worker to join a dedicated team delivering 24-hour supervision, monitoring, and support within an Approved Premises. This is a frontline role supporting individuals on probation who are residing at the premises as part of their licence or sentence conditions. You will play a key role in risk management, safeguarding, public protection, and rehabilitation, ensuring residents are supported while maintaining a safe and secure environment. Key Responsibilities Supervise and support residents in line with licence conditions, court orders, and sentence plans. Monitor behaviour, compliance, and risk, reporting concerns promptly and accurately. Maintain safety and security of the premises throughout your shift. Support residents' wellbeing and encourage positive engagement and rehabilitation. Enforce Approved Premises rules and follow enforcement procedures where required. Contribute to risk management, safeguarding, and public protection processes. Maintain accurate records and case notes in line with policy and confidentiality standards. Work shifts including waking nights, weekends, and bank holidays. Provide cover at other Approved Premises when required. Who We're Looking For Essential Confident working in structured, professional or regulated environments. Strong interpersonal, observational, and communication skills. Ability to manage challenging behaviour calmly and professionally. Reliable, resilient, and able to maintain professional boundaries. Willingness to work shifts including unsocial hours. Demonstrated commitment to equality, inclusion, and safeguarding. Highly Desirable Experience working with offenders or high-risk/complex-needs individuals in criminal justice, probation, prison, supported housing, substance misuse, homelessness, or similar services. Experience managing risk, behaviour, or compliance in a frontline setting. Why Apply? Gain valuable experience within the Probation Service. Develop specialist skills in offender management and risk assessment. Competitive hourly rates plus enhanced pay for unsocial hours. Opportunity for contract extension and future roles within criminal justice services. This role is subject to pre-employment checks and Probation's Enhanced Level 1 Vetting. If this role is not for you but you know someone who would be interested, please refer them. We offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business dedicated to providing top-quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
Feb 12, 2026
Seasonal
Approved Premises Residential Worker - Richmond (London) Location: 96 North Road, Richmond, London, TW9 4HQ Contract: Temporary - 12 months (with possible extension) Pay: 18.59 per hour PAYE 24.48 Umbrella Hours: Shift-based rota including nights, weekends & bank holidays (enhanced rates apply) About the Role Red Snapper Recruitment is recruiting on behalf of the Probation Service for an Approved Premises Residential Worker to join a dedicated team delivering 24-hour supervision, monitoring, and support within an Approved Premises. This is a frontline role supporting individuals on probation who are residing at the premises as part of their licence or sentence conditions. You will play a key role in risk management, safeguarding, public protection, and rehabilitation, ensuring residents are supported while maintaining a safe and secure environment. Key Responsibilities Supervise and support residents in line with licence conditions, court orders, and sentence plans. Monitor behaviour, compliance, and risk, reporting concerns promptly and accurately. Maintain safety and security of the premises throughout your shift. Support residents' wellbeing and encourage positive engagement and rehabilitation. Enforce Approved Premises rules and follow enforcement procedures where required. Contribute to risk management, safeguarding, and public protection processes. Maintain accurate records and case notes in line with policy and confidentiality standards. Work shifts including waking nights, weekends, and bank holidays. Provide cover at other Approved Premises when required. Who We're Looking For Essential Confident working in structured, professional or regulated environments. Strong interpersonal, observational, and communication skills. Ability to manage challenging behaviour calmly and professionally. Reliable, resilient, and able to maintain professional boundaries. Willingness to work shifts including unsocial hours. Demonstrated commitment to equality, inclusion, and safeguarding. Highly Desirable Experience working with offenders or high-risk/complex-needs individuals in criminal justice, probation, prison, supported housing, substance misuse, homelessness, or similar services. Experience managing risk, behaviour, or compliance in a frontline setting. Why Apply? Gain valuable experience within the Probation Service. Develop specialist skills in offender management and risk assessment. Competitive hourly rates plus enhanced pay for unsocial hours. Opportunity for contract extension and future roles within criminal justice services. This role is subject to pre-employment checks and Probation's Enhanced Level 1 Vetting. If this role is not for you but you know someone who would be interested, please refer them. We offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business dedicated to providing top-quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.
carrington west
Contracts Manager
carrington west
We're recruiting an experienced Contracts Manager to join a Housing Services directorate, providing specialist procurement and contract management expertise across a broad portfolio of housing contracts. This is a key governance and assurance role, responsible for ensuring effective contract management arrangements are in place across housing services, supporting best value, compliance and strong financial control across high-profile contracts including repairs, maintenance, major works and professional services. The Role Maintain and develop a contract management strategy for Housing Services, ensuring appropriate governance and management controls. Provide expert advice on procurement regulations, Council policies, Standing Orders and relevant UK legislation. Manage and maintain a comprehensive log of all Housing contracts, ensuring contract management systems are accurate and up to date. Support strategic and annual performance reviews of housing contracts and contribute to strategy papers, options appraisals and procurement planning. Work closely with colleagues in procurement, finance and legal to ensure compliance and alignment across services. Provide specialist contract and procurement advice to Housing service leads and operational teams. Support the mobilisation of housing service delivery contracts to ensure contractual expectations are achieved. Contribute to delivering value for money, including identifying efficiencies and cashable savings. Lead on risk identification, management and escalation relating to housing contracts. Produce internal guidance and deliver training on procurement and contract management processes. Maintain a forward procurement plan for Housing Services. Work with stakeholders and external advisors to update and improve contract documentation in line with regulatory or legal changes. Support delivery of social value, sustainable development and inclusive growth objectives within procurement activity. Manage enquiries, including Member enquiries and complaints relating to procurement projects. Key Requirements Proven experience of contract and supplier management within a public sector environment. Strong experience in procurement of housing maintenance, construction or consultancy contracts. Demonstrable track record of delivering value for money and achieving savings across contracts. Strong knowledge of public procurement regulations and contract management best practice. Experience managing contract registers/logs and governance controls. Experience working with procurement and finance systems (e.g. Oracle, Keystone, Northgate or similar). Ability to interpret financial and performance data to inform contract governance. Experience managing contracts across repairs, major works, professional services or ICT within housing. Strong stakeholder engagement skills across finance, legal, operational and senior management teams. Relevant degree or professional qualification in law, procurement, the built environment or supply chain management (or equivalent experience). Ability to manage risk proactively and ensure compliance in a regulated environment. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Contracts Managers, Procurement Leads and Asset & Repairs governance roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from Housing procurement and contract management professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 12, 2026
Contractor
We're recruiting an experienced Contracts Manager to join a Housing Services directorate, providing specialist procurement and contract management expertise across a broad portfolio of housing contracts. This is a key governance and assurance role, responsible for ensuring effective contract management arrangements are in place across housing services, supporting best value, compliance and strong financial control across high-profile contracts including repairs, maintenance, major works and professional services. The Role Maintain and develop a contract management strategy for Housing Services, ensuring appropriate governance and management controls. Provide expert advice on procurement regulations, Council policies, Standing Orders and relevant UK legislation. Manage and maintain a comprehensive log of all Housing contracts, ensuring contract management systems are accurate and up to date. Support strategic and annual performance reviews of housing contracts and contribute to strategy papers, options appraisals and procurement planning. Work closely with colleagues in procurement, finance and legal to ensure compliance and alignment across services. Provide specialist contract and procurement advice to Housing service leads and operational teams. Support the mobilisation of housing service delivery contracts to ensure contractual expectations are achieved. Contribute to delivering value for money, including identifying efficiencies and cashable savings. Lead on risk identification, management and escalation relating to housing contracts. Produce internal guidance and deliver training on procurement and contract management processes. Maintain a forward procurement plan for Housing Services. Work with stakeholders and external advisors to update and improve contract documentation in line with regulatory or legal changes. Support delivery of social value, sustainable development and inclusive growth objectives within procurement activity. Manage enquiries, including Member enquiries and complaints relating to procurement projects. Key Requirements Proven experience of contract and supplier management within a public sector environment. Strong experience in procurement of housing maintenance, construction or consultancy contracts. Demonstrable track record of delivering value for money and achieving savings across contracts. Strong knowledge of public procurement regulations and contract management best practice. Experience managing contract registers/logs and governance controls. Experience working with procurement and finance systems (e.g. Oracle, Keystone, Northgate or similar). Ability to interpret financial and performance data to inform contract governance. Experience managing contracts across repairs, major works, professional services or ICT within housing. Strong stakeholder engagement skills across finance, legal, operational and senior management teams. Relevant degree or professional qualification in law, procurement, the built environment or supply chain management (or equivalent experience). Ability to manage risk proactively and ensure compliance in a regulated environment. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Contracts Managers, Procurement Leads and Asset & Repairs governance roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from Housing procurement and contract management professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Forvis Mazars
Audit - Assistant Manager - Social Sector
Forvis Mazars City, Birmingham
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About The Team: Our Social Sector Audit team is dedicated to purpose-led organisations across charities, education, and housing. From academy trusts and universities to housing associations and national charities, we provide specialist audits that go beyond compliance to support long-term impact, resilience, and good governance. What You'll Do: Lead Audits - Take ownership of audits for Social Sector including charities, education providers, and housing organisations. Delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing charities, schools, universities, and housing providers. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of SORP, UK GAAP (FRS 102), IFRS, and governance frameworks. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Birmingham Office - Located in Paradise Birmingham, 3 Chamberlain Square, Birmingham, B3 3AX. Within walking distance of Birmingham New Street and Snow Hill stations. Situated in the heart of the city's business and leisure district, with stunning modern architecture. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Feb 12, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About The Team: Our Social Sector Audit team is dedicated to purpose-led organisations across charities, education, and housing. From academy trusts and universities to housing associations and national charities, we provide specialist audits that go beyond compliance to support long-term impact, resilience, and good governance. What You'll Do: Lead Audits - Take ownership of audits for Social Sector including charities, education providers, and housing organisations. Delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing charities, schools, universities, and housing providers. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of SORP, UK GAAP (FRS 102), IFRS, and governance frameworks. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Birmingham Office - Located in Paradise Birmingham, 3 Chamberlain Square, Birmingham, B3 3AX. Within walking distance of Birmingham New Street and Snow Hill stations. Situated in the heart of the city's business and leisure district, with stunning modern architecture. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Forvis Mazars
Audit - Assistant Manager - Social Sector
Forvis Mazars Nottingham, Nottinghamshire
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About The Team: Our Social Sector Audit team is dedicated to purpose-led organisations across charities, education, and housing. From academy trusts and universities to housing associations and national charities, we provide specialist audits that go beyond compliance to support long-term impact, resilience, and good governance. What You'll Do: Lead Audits - Take ownership of audits for Social Sector including charities, education providers, and housing organisations. Delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing charities, schools, universities, and housing providers. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of SORP, UK GAAP (FRS 102), IFRS, and governance frameworks. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Nottingham Office - Located in Park View House, 58 The Ropewalk, Nottingham, NG1 5DW. Easily accessible from Nottingham station and main bus routes. A central location near the city's professional quarter and green park spaces. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Feb 12, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About The Team: Our Social Sector Audit team is dedicated to purpose-led organisations across charities, education, and housing. From academy trusts and universities to housing associations and national charities, we provide specialist audits that go beyond compliance to support long-term impact, resilience, and good governance. What You'll Do: Lead Audits - Take ownership of audits for Social Sector including charities, education providers, and housing organisations. Delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing charities, schools, universities, and housing providers. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of SORP, UK GAAP (FRS 102), IFRS, and governance frameworks. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Nottingham Office - Located in Park View House, 58 The Ropewalk, Nottingham, NG1 5DW. Easily accessible from Nottingham station and main bus routes. A central location near the city's professional quarter and green park spaces. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Forvis Mazars
Audit - Assistant Manager - Social Sector
Forvis Mazars Nottingham, Nottinghamshire
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About The Team: Our Social Sector Audit team is dedicated to purpose-led organisations across charities, education, and housing. From academy trusts and universities to housing associations and national charities, we provide specialist audits that go beyond compliance to support long-term impact, resilience, and good governance. What You'll Do: Lead Audits - Take ownership of audits for Social Sector including charities, education providers, and housing organisations. Delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing charities, schools, universities, and housing providers. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of SORP, UK GAAP (FRS 102), IFRS, and governance frameworks. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Nottingham Office - Located in Park View House, 58 The Ropewalk, Nottingham, NG1 5DW. Easily accessible from Nottingham station and main bus routes. A central location near the city's professional quarter and green park spaces. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Feb 12, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About The Team: Our Social Sector Audit team is dedicated to purpose-led organisations across charities, education, and housing. From academy trusts and universities to housing associations and national charities, we provide specialist audits that go beyond compliance to support long-term impact, resilience, and good governance. What You'll Do: Lead Audits - Take ownership of audits for Social Sector including charities, education providers, and housing organisations. Delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing charities, schools, universities, and housing providers. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of SORP, UK GAAP (FRS 102), IFRS, and governance frameworks. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Nottingham Office - Located in Park View House, 58 The Ropewalk, Nottingham, NG1 5DW. Easily accessible from Nottingham station and main bus routes. A central location near the city's professional quarter and green park spaces. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Forvis Mazars
Audit - Assistant Manager - Social Sector
Forvis Mazars City, Birmingham
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About The Team: Our Social Sector Audit team is dedicated to purpose-led organisations across charities, education, and housing. From academy trusts and universities to housing associations and national charities, we provide specialist audits that go beyond compliance to support long-term impact, resilience, and good governance. What You'll Do: Lead Audits - Take ownership of audits for Social Sector including charities, education providers, and housing organisations. Delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing charities, schools, universities, and housing providers. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of SORP, UK GAAP (FRS 102), IFRS, and governance frameworks. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Birmingham Office - Located in Paradise Birmingham, 3 Chamberlain Square, Birmingham, B3 3AX. Within walking distance of Birmingham New Street and Snow Hill stations. Situated in the heart of the city's business and leisure district, with stunning modern architecture. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Feb 12, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About The Team: Our Social Sector Audit team is dedicated to purpose-led organisations across charities, education, and housing. From academy trusts and universities to housing associations and national charities, we provide specialist audits that go beyond compliance to support long-term impact, resilience, and good governance. What You'll Do: Lead Audits - Take ownership of audits for Social Sector including charities, education providers, and housing organisations. Delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing charities, schools, universities, and housing providers. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of SORP, UK GAAP (FRS 102), IFRS, and governance frameworks. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Birmingham Office - Located in Paradise Birmingham, 3 Chamberlain Square, Birmingham, B3 3AX. Within walking distance of Birmingham New Street and Snow Hill stations. Situated in the heart of the city's business and leisure district, with stunning modern architecture. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Resident Engagement & Safety Liaison Specialist
Sovereign Housing Association Limited
A leading housing association in Greater London seeks an experienced Resident Liaison Officer (RLO) to manage communications between residents, contractors, and internal teams for building safety remediation works. The role emphasizes strong judgement, communication skills, and the ability to handle sensitive situations. Key duties include organizing resident engagements, ensuring compliance, and mediating disputes. Ideal candidates should have experience in stakeholder engagement and flexibility in working hours.
Feb 12, 2026
Full time
A leading housing association in Greater London seeks an experienced Resident Liaison Officer (RLO) to manage communications between residents, contractors, and internal teams for building safety remediation works. The role emphasizes strong judgement, communication skills, and the ability to handle sensitive situations. Key duties include organizing resident engagements, ensuring compliance, and mediating disputes. Ideal candidates should have experience in stakeholder engagement and flexibility in working hours.
Employee Relations Specialist - Hybrid (Oxford)
Yugo
A leading student housing provider is seeking an Employee Relations Specialist in North Hinksey to manage ER cases and provide legal compliance support. The role requires a CIPD Level 5 qualification and at least 6 years of experience in HR or ER. The successful candidate will provide guidance to managers, ensure compliance with employment legislation, and contribute to team projects. A hybrid working pattern and a competitive salary of £40,000 - £42,000 are offered.
Feb 12, 2026
Full time
A leading student housing provider is seeking an Employee Relations Specialist in North Hinksey to manage ER cases and provide legal compliance support. The role requires a CIPD Level 5 qualification and at least 6 years of experience in HR or ER. The successful candidate will provide guidance to managers, ensure compliance with employment legislation, and contribute to team projects. A hybrid working pattern and a competitive salary of £40,000 - £42,000 are offered.
ER Specialist (Oxford)
Yugo
Overview Employee Relations Specialist Location: Oxford - Hybrid Work Patter: Full time / 6 months' Fixed-term Contract Salary: £40,000 - £42,000 Reports to: Head of People Services Key Objectives of the RoleYugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion. Our People Team is an integral part of ensuring all of our Yugoers, present and future are looked after. You will be responsible for delivering timely and effective operational and commercial advice to the business and supporting the People Partner in ensuring that the short, medium and long-term objectives of the People function are achieved. The Employee Relations Specialist plays a key role within the People team, supporting the delivery of a full range of people related services designed to build credibility, trust and confidence with both stakeholders and employees. Working in line with Company policies, procedures and values, the role helps to ensure consistent, fair and legally compliant people practices while effectively managing and mitigating risk to the business. Reporting to the Head of People Services, the Employee Relations Specialist will work closely with employees, managers and senior stakeholders to provide pragmatic, people-first employee relations advice that balances employee experience, legal requirements and commercial needs. The role offers broad exposure to People projects and initiatives, supporting the Company's growth ambitions and wider business plan, while contributing to the continuous improvement of employee relations practices across the organisation. Responsibilities Core ER Case Management Manage a varied and high-volume ER caseload, including grievances, disciplinary cases, performance management, absence management, investigations, flexible working requests and appeals. Provide clear, practical and legally compliant employee relations advice to managers, supporting them to confidently manage sensitive and complex people issues. Act as a first-line point of contact for employees and managers on ER queries, providing timely guidance and signposting to relevant policies, processes and next steps. Provide note-taking support in formal employee relations meetings where required, accurately capturing key discussion points, outcomes and follow-up actions. Manage short- and long-term attendance matters, including occupational health referrals and capability processes, in line with the Equality Act. Prioritise and manage competing caseload demands effectively to ensure timely and proportionate resolution of cases. Legal, Compliance and Risk Support internal and external employee transfers in line with TUPE legislation, ensuring accurate administration, legal compliance and timely coordination with relevant stakeholders. Support compliance-related activities such as right-to-work and visa processes where required. Manage personal and sensitive employee data in line with GDPR requirements, escalating any concerns. Stay up to date with changes in employment legislation, case law and industry best practice, making recommendations for updates or improvements where required. Support the preparation of documentation for employment tribunals or other legal proceedings, liaising with external advisors where required. Maintain accurate and contemporaneous ER case records to support consistency, reporting and future precedent. Policy, Process and Continuous Improvement Support the drafting, review and implementation of new and updated policies, ensuring changes in employment legislation and best practice are effectively translated into practical, workable guidance for the business. Proactively identify gaps in ER processes and recommend practical improvements. Use ER reporting and metrics to identify trends, support continuous improvement in ER practices, enhance engagement and mitigate risk. Manager Capability and Support Support and develop line managers at all levels to manage employee relations matters fairly and consistently, including the creation and delivery of engaging ER learning bursts and guidance materials. Support informal resolution of workplace disputes, facilitating structured conversations between employees and managers where appropriate. Wider Contribution P&C Capture and document key learnings and process improvements to support effective process of ER. Contribute to wider People team projects, initiatives and priorities as required. Act as an ambassador for the business by promoting a positive, inclusive and professional workplace culture. Qualifications Key Skills & Capabilities Strong communication and organisational skills Ability to build effective working relationships quickly Ability to adapt and show flexibility Friendly and approachable manner Able to act with discretion and sensitivity Team player with the ability to work autonomously Skilled multi-tasker, with the ability to prioritise workload Enthusiasm for continued self-learning and development Experience and Knowledge Essential: a. CIPD Level 5 qualification b. Experience of providing Generalist HR support within a multi-site environment, large matrix organization. c. Strong working knowledge of relevant policies, codes of practice, and employment legislation d. At least 6 years' experience in a generalist or ER specialist role. e. Essential TUPE experience f. Desire to keep abreast of legislative changes and to ensure that policies and procedures reflect these. g. Experience of working in both corporate and operational environments h. Excellent written and spoken English i. Full working knowledge of Microsoft Office and HR systems j. Ability to liaise with people at all levels k. Excellent time management with the ability to prioritise workload Desirable: a. Experience of working within an international business b. Experience of the student accommodation or hospitality sector c. Exposure to the European market d. Ability to communicate in a European language The Yugo team is a force for good, our mission is to harness this passion to deliver an extraordinary living experience that supports the transition to and from student life.
Feb 12, 2026
Full time
Overview Employee Relations Specialist Location: Oxford - Hybrid Work Patter: Full time / 6 months' Fixed-term Contract Salary: £40,000 - £42,000 Reports to: Head of People Services Key Objectives of the RoleYugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion. Our People Team is an integral part of ensuring all of our Yugoers, present and future are looked after. You will be responsible for delivering timely and effective operational and commercial advice to the business and supporting the People Partner in ensuring that the short, medium and long-term objectives of the People function are achieved. The Employee Relations Specialist plays a key role within the People team, supporting the delivery of a full range of people related services designed to build credibility, trust and confidence with both stakeholders and employees. Working in line with Company policies, procedures and values, the role helps to ensure consistent, fair and legally compliant people practices while effectively managing and mitigating risk to the business. Reporting to the Head of People Services, the Employee Relations Specialist will work closely with employees, managers and senior stakeholders to provide pragmatic, people-first employee relations advice that balances employee experience, legal requirements and commercial needs. The role offers broad exposure to People projects and initiatives, supporting the Company's growth ambitions and wider business plan, while contributing to the continuous improvement of employee relations practices across the organisation. Responsibilities Core ER Case Management Manage a varied and high-volume ER caseload, including grievances, disciplinary cases, performance management, absence management, investigations, flexible working requests and appeals. Provide clear, practical and legally compliant employee relations advice to managers, supporting them to confidently manage sensitive and complex people issues. Act as a first-line point of contact for employees and managers on ER queries, providing timely guidance and signposting to relevant policies, processes and next steps. Provide note-taking support in formal employee relations meetings where required, accurately capturing key discussion points, outcomes and follow-up actions. Manage short- and long-term attendance matters, including occupational health referrals and capability processes, in line with the Equality Act. Prioritise and manage competing caseload demands effectively to ensure timely and proportionate resolution of cases. Legal, Compliance and Risk Support internal and external employee transfers in line with TUPE legislation, ensuring accurate administration, legal compliance and timely coordination with relevant stakeholders. Support compliance-related activities such as right-to-work and visa processes where required. Manage personal and sensitive employee data in line with GDPR requirements, escalating any concerns. Stay up to date with changes in employment legislation, case law and industry best practice, making recommendations for updates or improvements where required. Support the preparation of documentation for employment tribunals or other legal proceedings, liaising with external advisors where required. Maintain accurate and contemporaneous ER case records to support consistency, reporting and future precedent. Policy, Process and Continuous Improvement Support the drafting, review and implementation of new and updated policies, ensuring changes in employment legislation and best practice are effectively translated into practical, workable guidance for the business. Proactively identify gaps in ER processes and recommend practical improvements. Use ER reporting and metrics to identify trends, support continuous improvement in ER practices, enhance engagement and mitigate risk. Manager Capability and Support Support and develop line managers at all levels to manage employee relations matters fairly and consistently, including the creation and delivery of engaging ER learning bursts and guidance materials. Support informal resolution of workplace disputes, facilitating structured conversations between employees and managers where appropriate. Wider Contribution P&C Capture and document key learnings and process improvements to support effective process of ER. Contribute to wider People team projects, initiatives and priorities as required. Act as an ambassador for the business by promoting a positive, inclusive and professional workplace culture. Qualifications Key Skills & Capabilities Strong communication and organisational skills Ability to build effective working relationships quickly Ability to adapt and show flexibility Friendly and approachable manner Able to act with discretion and sensitivity Team player with the ability to work autonomously Skilled multi-tasker, with the ability to prioritise workload Enthusiasm for continued self-learning and development Experience and Knowledge Essential: a. CIPD Level 5 qualification b. Experience of providing Generalist HR support within a multi-site environment, large matrix organization. c. Strong working knowledge of relevant policies, codes of practice, and employment legislation d. At least 6 years' experience in a generalist or ER specialist role. e. Essential TUPE experience f. Desire to keep abreast of legislative changes and to ensure that policies and procedures reflect these. g. Experience of working in both corporate and operational environments h. Excellent written and spoken English i. Full working knowledge of Microsoft Office and HR systems j. Ability to liaise with people at all levels k. Excellent time management with the ability to prioritise workload Desirable: a. Experience of working within an international business b. Experience of the student accommodation or hospitality sector c. Exposure to the European market d. Ability to communicate in a European language The Yugo team is a force for good, our mission is to harness this passion to deliver an extraordinary living experience that supports the transition to and from student life.
Build Recruitment
Leasehold Specialist
Build Recruitment
Leasehold Specialist Central London up to £47k per annum Permanent Build Recruitment is proud to be working in partnership with a small resident-focused housing provider to recruit an experienced Leasehold Specialist . This is a key role supporting the organisation s housing portfolio, ensuring high-quality leasehold services, strong resident engagement, and full compliance with leasehold legislation. Key Responsibilities Act as the main point of contact for leaseholders Manage enquiries relating to service charges, repairs and major works Lead Section 20 consultation processes Prepare and review service charge budgets and reconciliations Handle complex cases, disputes and complaints Ensure compliance with lease agreements and relevant legislation About You Proven experience in a leasehold or housing management role Strong knowledge of service charges and Section 20 requirements Excellent communication and stakeholder management skills Experience within a housing association, local authority or managing agent environment (desirable) This is an excellent opportunity to join an evolving housing provider and contribute to delivering a professional, resident-focused leasehold service. If you meet the criteria above, apply today or contact Elise at Build Recruitment for more information.
Feb 12, 2026
Full time
Leasehold Specialist Central London up to £47k per annum Permanent Build Recruitment is proud to be working in partnership with a small resident-focused housing provider to recruit an experienced Leasehold Specialist . This is a key role supporting the organisation s housing portfolio, ensuring high-quality leasehold services, strong resident engagement, and full compliance with leasehold legislation. Key Responsibilities Act as the main point of contact for leaseholders Manage enquiries relating to service charges, repairs and major works Lead Section 20 consultation processes Prepare and review service charge budgets and reconciliations Handle complex cases, disputes and complaints Ensure compliance with lease agreements and relevant legislation About You Proven experience in a leasehold or housing management role Strong knowledge of service charges and Section 20 requirements Excellent communication and stakeholder management skills Experience within a housing association, local authority or managing agent environment (desirable) This is an excellent opportunity to join an evolving housing provider and contribute to delivering a professional, resident-focused leasehold service. If you meet the criteria above, apply today or contact Elise at Build Recruitment for more information.
Contract Liaison Officer
Novus Property Solutions Ltd. Bristol, Gloucestershire
Based: South Brent regional office working on Site around Bristol, Gloucester, Tewkesbury, Bath and surrounding areas- Typically working 37.5 hours per weeks Monday to Friday Our Contract Liaison Officers sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy. Your experience in a customer-facingenvironment, along with ongoing training and development,will give you the ability to solve problems and meet deadlines along with the knowledge that what you are doing matters and positively impacts your customers and communities. Working in Social Housing Tenanted properties on external planned refurbishment works, mainly roofing replacement schemes Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home. What's in it for you? Attractive salary & benefits to suit you 27 Days Hols & BH - option to buy or sell holidays Company pension scheme - up to 7.5% Car Allowance or Fleet Van We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more . An outline of your responsibility - Contract Liaison Officers Responsible for supporting site and contract with liaison between customers, clients and wider community Delivering and managing Social Value and an excellent Customers Service are key parts of the overall service Novus provide to our clients, with a passion to go the 'extra mile' Lead on delivering all added value contractual commitments including planning and diarising community, skills and employment initiatives, keepingthese in line with the Social Value Act Dealing with enquiries/issues relating to varying works delivered by our site teams and sub-contractors. You will act as the 'voice and face' at a contract and site level, demonstrating experience of delivering social value and a customer focused service in what can be a demanding public facing environment Establish an effective communications system to keep all the site team informed whilst maintaining good relationships with the customers and Novus team Coordinate the distribution and maintain information regarding upcoming and current works and contractual commitment along with any relevant reporting required. Carry out face to face site visits with client and customers Dealing with complaints and resolving concerns in a positive manner Initiate/generate technical instructions, site notes and other site observations through excellent administration skills and good knowledge of MS Office/internal systems Identify possible case studies showing excellent Customer Service and Social Value impact toclients and for use in tendering new contracts Promote all good news stories and all initiatives with Marketing, ensuring we capture the good work we do About you Previous working experience as a Contract/Resident/Tenant Liaison Office working on Tenanted internal or external refurbishment works preferred but not essential. Working in a face to face customer service environment is essential as communication is key along with confident presentation skills. Your ability to be proficient in IT is also essential to fulfil and develop the role. Flexibility is essential with regards to hours and travel. The role requires you to hold a Full UK Driving Licence check will be completed along with a DBS check. A little bit about us Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-years heritage, delivering a range of bespoke services and solutions to a wide variety of clients. At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.
Feb 12, 2026
Full time
Based: South Brent regional office working on Site around Bristol, Gloucester, Tewkesbury, Bath and surrounding areas- Typically working 37.5 hours per weeks Monday to Friday Our Contract Liaison Officers sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy. Your experience in a customer-facingenvironment, along with ongoing training and development,will give you the ability to solve problems and meet deadlines along with the knowledge that what you are doing matters and positively impacts your customers and communities. Working in Social Housing Tenanted properties on external planned refurbishment works, mainly roofing replacement schemes Fast paced and progressive, our people take responsibility and thrive in an environment where they are trusted; with a work/life balance that gives them the opportunity to feel motivated and satisfied at work and at home. What's in it for you? Attractive salary & benefits to suit you 27 Days Hols & BH - option to buy or sell holidays Company pension scheme - up to 7.5% Car Allowance or Fleet Van We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more . An outline of your responsibility - Contract Liaison Officers Responsible for supporting site and contract with liaison between customers, clients and wider community Delivering and managing Social Value and an excellent Customers Service are key parts of the overall service Novus provide to our clients, with a passion to go the 'extra mile' Lead on delivering all added value contractual commitments including planning and diarising community, skills and employment initiatives, keepingthese in line with the Social Value Act Dealing with enquiries/issues relating to varying works delivered by our site teams and sub-contractors. You will act as the 'voice and face' at a contract and site level, demonstrating experience of delivering social value and a customer focused service in what can be a demanding public facing environment Establish an effective communications system to keep all the site team informed whilst maintaining good relationships with the customers and Novus team Coordinate the distribution and maintain information regarding upcoming and current works and contractual commitment along with any relevant reporting required. Carry out face to face site visits with client and customers Dealing with complaints and resolving concerns in a positive manner Initiate/generate technical instructions, site notes and other site observations through excellent administration skills and good knowledge of MS Office/internal systems Identify possible case studies showing excellent Customer Service and Social Value impact toclients and for use in tendering new contracts Promote all good news stories and all initiatives with Marketing, ensuring we capture the good work we do About you Previous working experience as a Contract/Resident/Tenant Liaison Office working on Tenanted internal or external refurbishment works preferred but not essential. Working in a face to face customer service environment is essential as communication is key along with confident presentation skills. Your ability to be proficient in IT is also essential to fulfil and develop the role. Flexibility is essential with regards to hours and travel. The role requires you to hold a Full UK Driving Licence check will be completed along with a DBS check. A little bit about us Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-years heritage, delivering a range of bespoke services and solutions to a wide variety of clients. At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons, that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role.
Law Staff Ltd
Housing Solicitor
Law Staff Ltd
Housing Supervisor Solicitor - Hybrid Or Remote Working. The firm offers the opportunity to work with a dedicated and compassionate team in a supportive work environment that is committed to professional growth. About The Firm: My client is a specialist firm of solicitors with offices across multiple locations, providing high-quality legal services to a diverse range of clients. The firm is committed to social justice and ensuring access to legal representation for vulnerable individuals facing housing law issues. Housing Solicitor Overview: My client is seeking a Housing Supervisor Solicitor who meets the Legal Aid Agency Supervisor Standard for housing law. The ideal candidate will have significant experience in advising on housing law matters and understand the needs of vulnerable client groups. This role involves working with the Housing team, including paralegals and administrative staff, while also ensuring compliance with professional body requirements. Key Responsibilities of the Housing Solicitor: Advice, Casework & Representation / Core Activities Work with the Housing team to support day-to-day managerial responsibilities, ensuring compliance with all professional body requirements. Provide advice, casework, representation, and advocacy services on housing law matters, including homelessness, disrepair, eviction, and possession. Undertake own advocacy where necessary. Assist in managing the legal aid contract, billing files, completing legal aid applications, and ensuring compliance with Legal Aid Agency and SQM requirements. Supervise and mentor paralegals, providing support in interviewing, advising, client care, legal research, drafting, and advocacy. Build and maintain links with local community groups, advice networks, and legal professionals. Requirements of the Housing Solicitor: Essential: Qualified Solicitor with a clean, valid Practising Certificate at the time of applying. Meets the Legal Aid Agency Supervisor Standard for housing law. Strong management skills with previous experience in supervising staff and working to key performance indicators. Passionate and enthusiastic about legal aid work, with a proven track record in housing law. Ability to balance the needs of vulnerable clients while supporting paralegals with casework. Excellent analytical and organisational skills, with the ability to use initiative and sound judgment. Strong client care skills, particularly in working with vulnerable clients in sensitive and complex housing matters. Proficient IT skills, including familiarity with Microsoft Office and document management systems. Desirable: Holds Supervisor Status. Experience in own advocacy is an advantage. Benefits: Competitive salary (dependent on experience). Excellent training and support opportunities. Flexible working practices. Collaborative team environment with a commitment to social justice. If you're a Housing Solicitor ready to take the next step in your career, apply today. Alternatively, contact Shabir at Law Staff Limited quoting reference 36936. PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003
Feb 12, 2026
Full time
Housing Supervisor Solicitor - Hybrid Or Remote Working. The firm offers the opportunity to work with a dedicated and compassionate team in a supportive work environment that is committed to professional growth. About The Firm: My client is a specialist firm of solicitors with offices across multiple locations, providing high-quality legal services to a diverse range of clients. The firm is committed to social justice and ensuring access to legal representation for vulnerable individuals facing housing law issues. Housing Solicitor Overview: My client is seeking a Housing Supervisor Solicitor who meets the Legal Aid Agency Supervisor Standard for housing law. The ideal candidate will have significant experience in advising on housing law matters and understand the needs of vulnerable client groups. This role involves working with the Housing team, including paralegals and administrative staff, while also ensuring compliance with professional body requirements. Key Responsibilities of the Housing Solicitor: Advice, Casework & Representation / Core Activities Work with the Housing team to support day-to-day managerial responsibilities, ensuring compliance with all professional body requirements. Provide advice, casework, representation, and advocacy services on housing law matters, including homelessness, disrepair, eviction, and possession. Undertake own advocacy where necessary. Assist in managing the legal aid contract, billing files, completing legal aid applications, and ensuring compliance with Legal Aid Agency and SQM requirements. Supervise and mentor paralegals, providing support in interviewing, advising, client care, legal research, drafting, and advocacy. Build and maintain links with local community groups, advice networks, and legal professionals. Requirements of the Housing Solicitor: Essential: Qualified Solicitor with a clean, valid Practising Certificate at the time of applying. Meets the Legal Aid Agency Supervisor Standard for housing law. Strong management skills with previous experience in supervising staff and working to key performance indicators. Passionate and enthusiastic about legal aid work, with a proven track record in housing law. Ability to balance the needs of vulnerable clients while supporting paralegals with casework. Excellent analytical and organisational skills, with the ability to use initiative and sound judgment. Strong client care skills, particularly in working with vulnerable clients in sensitive and complex housing matters. Proficient IT skills, including familiarity with Microsoft Office and document management systems. Desirable: Holds Supervisor Status. Experience in own advocacy is an advantage. Benefits: Competitive salary (dependent on experience). Excellent training and support opportunities. Flexible working practices. Collaborative team environment with a commitment to social justice. If you're a Housing Solicitor ready to take the next step in your career, apply today. Alternatively, contact Shabir at Law Staff Limited quoting reference 36936. PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003
Aspire Recruitment
Property Manager
Aspire Recruitment
Section 20 Specialist Hybrid London office (Stratford) or Manchester (Trafford Bar) Upto £35,951 per annum Monday to Friday 9am to 5pm Office based 2 days per week. Do you have strong Excel and Mail merge skills? The Section 20 team is expanding! With growing awareness of legislative requirements, demand for expertise is higher than ever. This is your chance to join a busy, dynamic team where your work truly matters. As a Section 20 Specialist, you ll take ownership of the entire Section 20 consultation process from issuing notices and logging follow-ups to responding to observations within legislative timeframes. You ll manage your own consultations and ensure all documentation is accurate and compliant. Additionally, you ll help safeguard financial recovery by issuing invoices for works carried out under Section 20 within the required 18-month timeframe. No two days are the same! You ll collaborate with a variety of people across the business, making a real impact. The Section 20 team plays a vital role in ensuring residents have safe, suitable, and secure housing. In return the company offers 28 days holiday from day one, 8% pension contribution, volunteer days, flexible working from home with 1 to 2 days per week in the office. What we re looking for: Experience in Section 20 consultation processes, compliance, and service charge administration A detail-oriented professional who thrives in a fast-paced environment Strong stakeholder engagement skills and a commitment to accuracy Why you ll love it: A role where every day brings new challenges The chance to make a tangible difference for residents Be part of a supportive, growing team with opportunities to develop Ready to make your impact? If this sounds like you, we would love for you to apply! What you'll bring: In-depth understanding of legislation relating to service charges and leasehold management (Landlord and Tenant Act 1985 (S18-30) and Commonhold & Leasehold Reform Act 2002) with knowledge of First-tier Tribunal applications for dispensation and dispute of services charges. Strong numerical ability with excellent accuracy and attention to detail. Effective communication and interpersonal skills, with proven ability to build and maintain effective relationships with a range of stakeholders. Problem solving skills with the ability to apply a logical and methodical approach to analysing data and delivering solution focused outcomes Excellent organisational skills with ability to manage workload to meet deadlines and targets IT proficiency in Microsoft applications (Excel, Word, Outlook and mail merge) Send your CV to Annalee Wood at Aspire Recruitment today This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Feb 12, 2026
Full time
Section 20 Specialist Hybrid London office (Stratford) or Manchester (Trafford Bar) Upto £35,951 per annum Monday to Friday 9am to 5pm Office based 2 days per week. Do you have strong Excel and Mail merge skills? The Section 20 team is expanding! With growing awareness of legislative requirements, demand for expertise is higher than ever. This is your chance to join a busy, dynamic team where your work truly matters. As a Section 20 Specialist, you ll take ownership of the entire Section 20 consultation process from issuing notices and logging follow-ups to responding to observations within legislative timeframes. You ll manage your own consultations and ensure all documentation is accurate and compliant. Additionally, you ll help safeguard financial recovery by issuing invoices for works carried out under Section 20 within the required 18-month timeframe. No two days are the same! You ll collaborate with a variety of people across the business, making a real impact. The Section 20 team plays a vital role in ensuring residents have safe, suitable, and secure housing. In return the company offers 28 days holiday from day one, 8% pension contribution, volunteer days, flexible working from home with 1 to 2 days per week in the office. What we re looking for: Experience in Section 20 consultation processes, compliance, and service charge administration A detail-oriented professional who thrives in a fast-paced environment Strong stakeholder engagement skills and a commitment to accuracy Why you ll love it: A role where every day brings new challenges The chance to make a tangible difference for residents Be part of a supportive, growing team with opportunities to develop Ready to make your impact? If this sounds like you, we would love for you to apply! What you'll bring: In-depth understanding of legislation relating to service charges and leasehold management (Landlord and Tenant Act 1985 (S18-30) and Commonhold & Leasehold Reform Act 2002) with knowledge of First-tier Tribunal applications for dispensation and dispute of services charges. Strong numerical ability with excellent accuracy and attention to detail. Effective communication and interpersonal skills, with proven ability to build and maintain effective relationships with a range of stakeholders. Problem solving skills with the ability to apply a logical and methodical approach to analysing data and delivering solution focused outcomes Excellent organisational skills with ability to manage workload to meet deadlines and targets IT proficiency in Microsoft applications (Excel, Word, Outlook and mail merge) Send your CV to Annalee Wood at Aspire Recruitment today This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
i-Jobs
Complaints Resolution Officer
i-Jobs Guildford, Surrey
Complaints Resolution Officer Location: Millmead, GU2 4BB Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00 Pay Rate: £280.00 Per Day Job Ref: (phone number removed) Job Responsibilities Handle and resolve housing-related complaints and casework within the council. Provide sound advice and guidance on specific, straightforward cases or issues. Enforce relevant housing legislation where appropriate. Maintain accurate records and documentation of cases. Liaise with senior specialists or managers when cases fall outside previous experience. Ensure compliance with council policies, procedures, and statutory requirements. Communicate effectively with residents, colleagues, and other stakeholders. Person Specification Must-Have Experience in handling complaints or casework within housing or a specialist area. Working knowledge of relevant housing legislation and complaint handling codes. Ability to give clear, practical advice on straightforward cases. Strong communication and interpersonal skills. Eligibility to work in the UK. Nice-to-Have Experience working within a local council or public sector environment. Knowledge of more complex housing legislation and escalation procedures. Previous experience collaborating with senior specialists or multidisciplinary teams. Experience in customer-focused roles dealing with diverse communities. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.
Feb 12, 2026
Contractor
Complaints Resolution Officer Location: Millmead, GU2 4BB Start Date: ASAP Contract Duration: 6+ Months Working Hours: Mon Fri, 09 00 Pay Rate: £280.00 Per Day Job Ref: (phone number removed) Job Responsibilities Handle and resolve housing-related complaints and casework within the council. Provide sound advice and guidance on specific, straightforward cases or issues. Enforce relevant housing legislation where appropriate. Maintain accurate records and documentation of cases. Liaise with senior specialists or managers when cases fall outside previous experience. Ensure compliance with council policies, procedures, and statutory requirements. Communicate effectively with residents, colleagues, and other stakeholders. Person Specification Must-Have Experience in handling complaints or casework within housing or a specialist area. Working knowledge of relevant housing legislation and complaint handling codes. Ability to give clear, practical advice on straightforward cases. Strong communication and interpersonal skills. Eligibility to work in the UK. Nice-to-Have Experience working within a local council or public sector environment. Knowledge of more complex housing legislation and escalation procedures. Previous experience collaborating with senior specialists or multidisciplinary teams. Experience in customer-focused roles dealing with diverse communities. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed.

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