We're looking for a Ganger to join our Highways team based in Wellingborough. Within this role, you can enjoy a fantastic, matched pension scheme, 24/7 virtual GP service for you and your family, a competitive annual holiday entitlement, with opportunities to buy/sell leave and even more. Can you imagine a world without roads or bridges? Nor can we! Your journey is our journey, come and join us at Kier Highways and make a difference. Connecting roads, connecting people. Location: Wellingborough, Northamptonshire Contract: Full time, 40 hours per week , Monday to Friday Salary: £29,641.01 to £34,946.27 depending on experience + call out + overtime We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Ganger you'll be working within the maintenance team, supporting them in leading a team to carry out a range of complex specialist tasks, referring to technical manuals and making technical judgements in relation to highway and / or construction activities. Your day to day will include: Safekeeping and operation of specialist equipment, making sure that equipment is properly maintained and all PUWER (Provision and Use of Work Equipment Regulations 1998) sheets are completed correctly Undertaking a variety of repair works to highways assets including carriageways, footways, kerbs, soft estate, signs and posts and ironworks. Giving guidance and training to colleagues, working to Kier, Health, Safety, Environmental and Quality standards, ensuring the economic use of materials Managing the works daily, ensuring the site is safe for both the operative and public Conducting point of work risk assessments to ensure that the work area is properly protected and safe-working procedures are being maintained Planning work with reference to drawings and technical documents as appropriate, using craft/technical skills, carrying out the work to the necessary standard of quality, taking measurements where required and completing any reports What are we looking for? This role of Ganger is great for you if you can: Lead teams successfully, work under pressure and deliver in a demanding environment Hold an SMSTS/SSSTS or similar qualification. Drive and hold a full driving licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Apr 04, 2026
Full time
We're looking for a Ganger to join our Highways team based in Wellingborough. Within this role, you can enjoy a fantastic, matched pension scheme, 24/7 virtual GP service for you and your family, a competitive annual holiday entitlement, with opportunities to buy/sell leave and even more. Can you imagine a world without roads or bridges? Nor can we! Your journey is our journey, come and join us at Kier Highways and make a difference. Connecting roads, connecting people. Location: Wellingborough, Northamptonshire Contract: Full time, 40 hours per week , Monday to Friday Salary: £29,641.01 to £34,946.27 depending on experience + call out + overtime We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Ganger you'll be working within the maintenance team, supporting them in leading a team to carry out a range of complex specialist tasks, referring to technical manuals and making technical judgements in relation to highway and / or construction activities. Your day to day will include: Safekeeping and operation of specialist equipment, making sure that equipment is properly maintained and all PUWER (Provision and Use of Work Equipment Regulations 1998) sheets are completed correctly Undertaking a variety of repair works to highways assets including carriageways, footways, kerbs, soft estate, signs and posts and ironworks. Giving guidance and training to colleagues, working to Kier, Health, Safety, Environmental and Quality standards, ensuring the economic use of materials Managing the works daily, ensuring the site is safe for both the operative and public Conducting point of work risk assessments to ensure that the work area is properly protected and safe-working procedures are being maintained Planning work with reference to drawings and technical documents as appropriate, using craft/technical skills, carrying out the work to the necessary standard of quality, taking measurements where required and completing any reports What are we looking for? This role of Ganger is great for you if you can: Lead teams successfully, work under pressure and deliver in a demanding environment Hold an SMSTS/SSSTS or similar qualification. Drive and hold a full driving licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
We're looking for a Drainage Operative to join our Transportation team based in Northamptonshire. Within this role, you can enjoy a fantastic, matched pension scheme, 24/7 virtual GP service for you and your family, a competitive annual holiday entitlement, with opportunities to buy/sell leave and even more. Can you envision a world without transportation links by land, sea, or air? Neither can we! Your journey is our journey. Join us at Kier Transportation, where we are working brilliantly together to make a difference, supporting the movement of people, goods, and equipment. Location : Brixworth, Northampton Hours : Permanent, full time of 45 hours per week, Monday to Friday 06:00 to 15:30 Salary: £31,636.80 + overtime + call out We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Drainage Operative, you'll be working within the Kier Transportation team, supporting them in maintaining a safe and operational highway drainage system. Your day to day will include: Driving and operating a gully truck to carry out scheduled and reactive drainage maintenance Cleaning and maintaining highway drainage systems including gully pots, ACO channels, culverts, and interceptors Using high-pressure jetting equipment to clear blockages and ensure free-flowing drainage Recording completed works using handheld devices Supporting emergency response operations during adverse weather or flooding events What are we looking for? This role of Drainage Operative is great for you if: You have experience operating high-pressure jetting equipment or similar vehicles You're comfortable working outdoors in all weather conditions You can communicate effectively with your team and the public, and follow safety procedures You hold a UK Driving Licence and a class 2 HGV licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to .
Apr 04, 2026
Full time
We're looking for a Drainage Operative to join our Transportation team based in Northamptonshire. Within this role, you can enjoy a fantastic, matched pension scheme, 24/7 virtual GP service for you and your family, a competitive annual holiday entitlement, with opportunities to buy/sell leave and even more. Can you envision a world without transportation links by land, sea, or air? Neither can we! Your journey is our journey. Join us at Kier Transportation, where we are working brilliantly together to make a difference, supporting the movement of people, goods, and equipment. Location : Brixworth, Northampton Hours : Permanent, full time of 45 hours per week, Monday to Friday 06:00 to 15:30 Salary: £31,636.80 + overtime + call out We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Drainage Operative, you'll be working within the Kier Transportation team, supporting them in maintaining a safe and operational highway drainage system. Your day to day will include: Driving and operating a gully truck to carry out scheduled and reactive drainage maintenance Cleaning and maintaining highway drainage systems including gully pots, ACO channels, culverts, and interceptors Using high-pressure jetting equipment to clear blockages and ensure free-flowing drainage Recording completed works using handheld devices Supporting emergency response operations during adverse weather or flooding events What are we looking for? This role of Drainage Operative is great for you if: You have experience operating high-pressure jetting equipment or similar vehicles You're comfortable working outdoors in all weather conditions You can communicate effectively with your team and the public, and follow safety procedures You hold a UK Driving Licence and a class 2 HGV licence We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to .
We're looking for a General Operative to join our Transportation team based in Picketts Lock. Location: Picketts Lock, London, N9 0AT Contract: Permanent, Full time, 40 hours per week (Monday - Friday, 07:30 - 16:30) Salary: £32,000 to £45,000 per annum, depending on experience and qualifications We are unable to offer certificates of sponsorship to any candidates in this role Join our highways maintenance team at Kier, where you'll be part of our joint venture with Tarmac on the Barnet contract. In this rewarding role, you'll contribute to keeping the London Borough of Barnet's roads and pathways safe and well-maintained while working in a supportive team environment. What will you be responsible for? As a General Operative, you'll be working within the highways maintenance team, supporting them in delivering excellent work standards and maintaining safe roadways. Your day to day will include: Carrying out paving and tarmac repairs throughout the London Borough of Barnet Setting up and removing traffic management systems to ensure public safety Performing daily checks on vehicles and plant equipment Using tablets and digital tools for record keeping and risk assessments Working collaboratively in small teams to complete assigned maintenance tasks What are we looking for? This role of General Operative is great for you if: You hold a valid driving licence You hold the relevant driving licence(s) allowing you to operate a vehicle of 7.5 tonnes and more You have experience with plant equipment You possess NRSWA and CSCS qualifications You're comfortable working outdoors in varying weather conditions You value teamwork and have a genuine commitment to health and safety We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Apr 04, 2026
Full time
We're looking for a General Operative to join our Transportation team based in Picketts Lock. Location: Picketts Lock, London, N9 0AT Contract: Permanent, Full time, 40 hours per week (Monday - Friday, 07:30 - 16:30) Salary: £32,000 to £45,000 per annum, depending on experience and qualifications We are unable to offer certificates of sponsorship to any candidates in this role Join our highways maintenance team at Kier, where you'll be part of our joint venture with Tarmac on the Barnet contract. In this rewarding role, you'll contribute to keeping the London Borough of Barnet's roads and pathways safe and well-maintained while working in a supportive team environment. What will you be responsible for? As a General Operative, you'll be working within the highways maintenance team, supporting them in delivering excellent work standards and maintaining safe roadways. Your day to day will include: Carrying out paving and tarmac repairs throughout the London Borough of Barnet Setting up and removing traffic management systems to ensure public safety Performing daily checks on vehicles and plant equipment Using tablets and digital tools for record keeping and risk assessments Working collaboratively in small teams to complete assigned maintenance tasks What are we looking for? This role of General Operative is great for you if: You hold a valid driving licence You hold the relevant driving licence(s) allowing you to operate a vehicle of 7.5 tonnes and more You have experience with plant equipment You possess NRSWA and CSCS qualifications You're comfortable working outdoors in varying weather conditions You value teamwork and have a genuine commitment to health and safety We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
We're looking for a Highways Maintenance Operative to join our Birmingham team based in Thimble Mill Lane. Location: Thimble Mill Lane, Birmingham, B7 5HR Hours: Permanent full time, 40 hours per week Salary: £30,000 to £36,000 depending on experience and qualifications We are unable to offer certificates of sponsorship to any candidates in this role. Join our supportive highways team where your skills will be valued and your contribution makes a real difference to our communities. As a Highways Maintenance Operative, you'll work in a collaborative environment with opportunities for personal growth and development. What will you be responsible for? As a Highways Maintenance Operative, you'll be working within the Birmingham highways team, supporting them in delivering essential streetlighting installation and maintenance. Your day to day will include: Installing and upgrading streetlighting assets as part of a dedicated highways crew Setting up and maintaining safe working sites on highways Completing safety-critical emergency works and required documentation Engaging professionally with members of the public when approached Assisting with risk assessments and following all safety procedures What are we looking for? This role of Highways Maintenance Operative is great for you if: You have knowledge of streetlighting works (HEA, NHSS8) You enjoy collaborative teamwork and building relationships You're committed to safety and care about the communities we serve We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to .
Apr 04, 2026
Full time
We're looking for a Highways Maintenance Operative to join our Birmingham team based in Thimble Mill Lane. Location: Thimble Mill Lane, Birmingham, B7 5HR Hours: Permanent full time, 40 hours per week Salary: £30,000 to £36,000 depending on experience and qualifications We are unable to offer certificates of sponsorship to any candidates in this role. Join our supportive highways team where your skills will be valued and your contribution makes a real difference to our communities. As a Highways Maintenance Operative, you'll work in a collaborative environment with opportunities for personal growth and development. What will you be responsible for? As a Highways Maintenance Operative, you'll be working within the Birmingham highways team, supporting them in delivering essential streetlighting installation and maintenance. Your day to day will include: Installing and upgrading streetlighting assets as part of a dedicated highways crew Setting up and maintaining safe working sites on highways Completing safety-critical emergency works and required documentation Engaging professionally with members of the public when approached Assisting with risk assessments and following all safety procedures What are we looking for? This role of Highways Maintenance Operative is great for you if: You have knowledge of streetlighting works (HEA, NHSS8) You enjoy collaborative teamwork and building relationships You're committed to safety and care about the communities we serve We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to .
Project Manager Multi Utilities (Electrical) Edinburgh £55,000 - £60,000 basic Laptop, phone, company vehicle, fuel card, 33 days holiday, enhanced pension We are seeking an experienced Project Manager with a strong electrical background to oversee reactive works on a major UK electricity distribution framework. This is an opportunity to join a growing utilities contractor delivering LV-33kV electrical infrastructure works, including cable installation, jointing and reactive maintenance across the distribution network. Applicants must have an electrical background. Applications without this experience will not be considered. About the Business The organisation is a Tier 1 delivery partner on a major electricity network framework, providing distribution and transmission infrastructure services across the UK. The business specialises in LV-33kV electrical networks, including underground cable installation, jointing and reactive maintenance works. Location Projects are delivered across Edinburgh and the North East of Scotland, supporting fast-paced reactive works on the electricity distribution network. The Role As Project Manager, you will oversee reactive electrical works across the network, ensuring projects are delivered safely, efficiently and to programme. This is a hands-on operational role, coordinating site teams and managing multiple projects across the region. Scope of Works Cable pulling works LV-33kV underground cable installation Cable repairs and maintenance Reactive works across the distribution network Site Teams You will manage two reactive teams, each typically consisting of: 4-6 operatives Site Manager Cable Jointers Groundworkers A cable jointer is a specialist electrical tradesperson responsible for installing, connecting, repairing and maintaining underground power cables within the utility network. Responsibilities Manage multiple reactive electrical projects across the region Oversee site teams and daily operations Ensure works are delivered safely and efficiently Monitor programme delivery and project performance Liaise with internal support functions Maintain strong working relationships with the client Support Structure You will be supported by a number of internal teams including: Planning teams Traffic management teams Surveyors Your primary focus will be site delivery, operational coordination and ensuring works are completed safely and efficiently. Requirements Strong electrical background (essential) Experience working on utility or power distribution projects NRSWA / Streetworks certification CSCS card Salary & Package £55,000 - £60,000 (depending on experience) Company laptop & phone 5% pension contribution 33 days holiday SER-IN
Apr 04, 2026
Full time
Project Manager Multi Utilities (Electrical) Edinburgh £55,000 - £60,000 basic Laptop, phone, company vehicle, fuel card, 33 days holiday, enhanced pension We are seeking an experienced Project Manager with a strong electrical background to oversee reactive works on a major UK electricity distribution framework. This is an opportunity to join a growing utilities contractor delivering LV-33kV electrical infrastructure works, including cable installation, jointing and reactive maintenance across the distribution network. Applicants must have an electrical background. Applications without this experience will not be considered. About the Business The organisation is a Tier 1 delivery partner on a major electricity network framework, providing distribution and transmission infrastructure services across the UK. The business specialises in LV-33kV electrical networks, including underground cable installation, jointing and reactive maintenance works. Location Projects are delivered across Edinburgh and the North East of Scotland, supporting fast-paced reactive works on the electricity distribution network. The Role As Project Manager, you will oversee reactive electrical works across the network, ensuring projects are delivered safely, efficiently and to programme. This is a hands-on operational role, coordinating site teams and managing multiple projects across the region. Scope of Works Cable pulling works LV-33kV underground cable installation Cable repairs and maintenance Reactive works across the distribution network Site Teams You will manage two reactive teams, each typically consisting of: 4-6 operatives Site Manager Cable Jointers Groundworkers A cable jointer is a specialist electrical tradesperson responsible for installing, connecting, repairing and maintaining underground power cables within the utility network. Responsibilities Manage multiple reactive electrical projects across the region Oversee site teams and daily operations Ensure works are delivered safely and efficiently Monitor programme delivery and project performance Liaise with internal support functions Maintain strong working relationships with the client Support Structure You will be supported by a number of internal teams including: Planning teams Traffic management teams Surveyors Your primary focus will be site delivery, operational coordination and ensuring works are completed safely and efficiently. Requirements Strong electrical background (essential) Experience working on utility or power distribution projects NRSWA / Streetworks certification CSCS card Salary & Package £55,000 - £60,000 (depending on experience) Company laptop & phone 5% pension contribution 33 days holiday SER-IN
Join Hyde as a Multi Trader As a Multi Trader at Hyde, you'll carry out day-to-day repairs and maintenance on Hyde homes, making sure work is completed safely, on time and to a high standard. You'll work directly in customers' homes, providing a friendly, professional service and keeping customers informed throughout the job click apply for full job details
Apr 04, 2026
Full time
Join Hyde as a Multi Trader As a Multi Trader at Hyde, you'll carry out day-to-day repairs and maintenance on Hyde homes, making sure work is completed safely, on time and to a high standard. You'll work directly in customers' homes, providing a friendly, professional service and keeping customers informed throughout the job click apply for full job details
The Dispatcher Supervisor is responsible for ensuring the smooth running of the loading and unloading of all vehicles in accordance with the schedule. Liaise with dispatch to ensure stock is controlled in regard to returns. They will supervise the loading and unloading of trucks and vans and will support and liaise with the Warehouse Manager. Accountable for overseeing the logistics, efficiencies, and communicating essential information to drivers and customers. This position reports to the Warehouse Manager. Your perspective: Private Healthcare after 12 months of continuous service Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Key Job Responsibilities: Customer Service: Deliver World Class Service by providing superior customer service and strive to exceed the needs and expectations of internal and external customers Maintain a positive relationship with all drivers and customers through effective communication and interaction Value People by ensuring drivers have the necessary equipment to complete all scheduled deliveries and pick ups daily To liaise with departments to ensure equipment is booked in and collected from the GI area. Communicate with customers on deliveries due to delays, weather, and equipment issues Coordinate dispatch and delivery activities between drivers and customers See the Bigger Picture and as needed, assist warehouse team with pulling, receiving, and transportation of equipment Liaising with project managers and support about trucks/vans. Talking to trucking companies. To supervise the team and coordinate the loading and unloading of all vehicles. Ensure all equipment is in good condition for deliveries Vehicle Maintenance: Ensure that vehicles are well maintained by scheduling service appointments as required Ensure Driver Vehicle Inspection Logs are performed before each trip Ensure general maintenance supplies are on hand (e.g. wiper fluid, DEF, etc.) Schedule mechanical maintenance needs as needed to ensure maximum uptime for vehicles Do the Right Thing and ensure that delivery trucks are kept clean, free of debris and maintained daily GPS/Routing: Drive Results by ensuring drivers are following set routes by dispatch for optimal production Provide directions from location to location when needed Provide management with reporting on fleet and drivers Maintain current fleet and driver information on relevant systems Create balanced routes for optimal driver/truck production and fleet efficiency Monitor live routes for optimal route and traffic condition Confirm drivers are operating in a manner that consistently reflects Encore values Keep in contact with drivers to determine progress and provide alternative directions in cases of rush hours or traffic blocks Manage and monitor manual and/or electronic log books Training/Staff Development Value People - Assists in training the Dispatcher on Encore service expectations. Serves as a mentor for new hires. Models and reinforces a positive working environment centred around company values. Conducts the annual ITM process for assigned team members in conjunction with the Warehouse Manager To coordinate the staff and booking crew according to the workload Disclaimer: The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Requirements High School Diploma / GCSE's or equivalent 2+ years supervisory experience 3 years of transportation or logistics experience (fleet management preferred). Exceptional customer service skills Ability to lead the organisation in a safe, efficient and caring manner General knowledge of vehicle inspection and maintenance Ability to give, receive and follow written and/or oral instructions High level of composure and good stress management skills Alert, focused, and detail-oriented Proficient using GPS and other routing systems Ability to work both independently and cooperatively Good communication skills, both written and verbal, with internal and external customers Ability to work safely with high degree of quality High degree of team work with customers, peers, and managers Ability to use and understand automated routing software General competencies skills in smart phone use Demonstrate integrity in all areas A sense of ownership and responsibility for safety and timeliness Deliver World Class Service Do The Right Thing Instills Trust Safety Conscious Drive Results See The Big Picture Tech Savvy Value People Work is generally performed in a warehouse. Team members working times will include days and may include evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore. When in the warehouse, work will be completed in an environment with exposure to outdoor temperatures, dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on call status including days, evenings, weekends and holidays.
Apr 04, 2026
Full time
The Dispatcher Supervisor is responsible for ensuring the smooth running of the loading and unloading of all vehicles in accordance with the schedule. Liaise with dispatch to ensure stock is controlled in regard to returns. They will supervise the loading and unloading of trucks and vans and will support and liaise with the Warehouse Manager. Accountable for overseeing the logistics, efficiencies, and communicating essential information to drivers and customers. This position reports to the Warehouse Manager. Your perspective: Private Healthcare after 12 months of continuous service Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Key Job Responsibilities: Customer Service: Deliver World Class Service by providing superior customer service and strive to exceed the needs and expectations of internal and external customers Maintain a positive relationship with all drivers and customers through effective communication and interaction Value People by ensuring drivers have the necessary equipment to complete all scheduled deliveries and pick ups daily To liaise with departments to ensure equipment is booked in and collected from the GI area. Communicate with customers on deliveries due to delays, weather, and equipment issues Coordinate dispatch and delivery activities between drivers and customers See the Bigger Picture and as needed, assist warehouse team with pulling, receiving, and transportation of equipment Liaising with project managers and support about trucks/vans. Talking to trucking companies. To supervise the team and coordinate the loading and unloading of all vehicles. Ensure all equipment is in good condition for deliveries Vehicle Maintenance: Ensure that vehicles are well maintained by scheduling service appointments as required Ensure Driver Vehicle Inspection Logs are performed before each trip Ensure general maintenance supplies are on hand (e.g. wiper fluid, DEF, etc.) Schedule mechanical maintenance needs as needed to ensure maximum uptime for vehicles Do the Right Thing and ensure that delivery trucks are kept clean, free of debris and maintained daily GPS/Routing: Drive Results by ensuring drivers are following set routes by dispatch for optimal production Provide directions from location to location when needed Provide management with reporting on fleet and drivers Maintain current fleet and driver information on relevant systems Create balanced routes for optimal driver/truck production and fleet efficiency Monitor live routes for optimal route and traffic condition Confirm drivers are operating in a manner that consistently reflects Encore values Keep in contact with drivers to determine progress and provide alternative directions in cases of rush hours or traffic blocks Manage and monitor manual and/or electronic log books Training/Staff Development Value People - Assists in training the Dispatcher on Encore service expectations. Serves as a mentor for new hires. Models and reinforces a positive working environment centred around company values. Conducts the annual ITM process for assigned team members in conjunction with the Warehouse Manager To coordinate the staff and booking crew according to the workload Disclaimer: The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Requirements High School Diploma / GCSE's or equivalent 2+ years supervisory experience 3 years of transportation or logistics experience (fleet management preferred). Exceptional customer service skills Ability to lead the organisation in a safe, efficient and caring manner General knowledge of vehicle inspection and maintenance Ability to give, receive and follow written and/or oral instructions High level of composure and good stress management skills Alert, focused, and detail-oriented Proficient using GPS and other routing systems Ability to work both independently and cooperatively Good communication skills, both written and verbal, with internal and external customers Ability to work safely with high degree of quality High degree of team work with customers, peers, and managers Ability to use and understand automated routing software General competencies skills in smart phone use Demonstrate integrity in all areas A sense of ownership and responsibility for safety and timeliness Deliver World Class Service Do The Right Thing Instills Trust Safety Conscious Drive Results See The Big Picture Tech Savvy Value People Work is generally performed in a warehouse. Team members working times will include days and may include evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore. When in the warehouse, work will be completed in an environment with exposure to outdoor temperatures, dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on call status including days, evenings, weekends and holidays.
Overview We have a fantastic opportunity for a FLT Driver with a B1 Licence, needed to start immediately, working with a leading UK manufacturer with a large network of sites across the country, at their Pollington manufacturing facility near Eggborough. You will be responsible for supporting the Plant Manager with the running of a facility supporting all aspects of the Warehouse environment, also ensuring H&S is prioritized whilst ensuring the production needs of customers are met. What's in it for you as a FLT Driver? £15 per hour Hours of Work: Monday to Friday (days) 8am - 4pm 40 hours per week Overtime paid at a premium Duration: Temporary with possible Permanent opportunities Location: Pollington near Eggborough Key FLT Driver responsibilities Operation of FLT Operating a range of machines as part of a multi-skilled team and performing day-to-day operations to support with the running of a production facility General maintenance and housekeeping tasks around the site Complying with all Company Health, Safety & Environmental systems, and reporting procedures. Essential Qualifications and Experience for the FLT Driver Experience of operating a Fork Lift Truck with B1 Licence B2 Licence desirable, but not essential Will preferably have experience of working as a Multi Skilled Operative in a similar coating or production environment e.g., Building Materials, Concrete, aggregates, Asphalt etc. A good understanding of industry Health, Safety and Environmental standards Ability to work within a busy team environment If interested, please apply now
Apr 03, 2026
Full time
Overview We have a fantastic opportunity for a FLT Driver with a B1 Licence, needed to start immediately, working with a leading UK manufacturer with a large network of sites across the country, at their Pollington manufacturing facility near Eggborough. You will be responsible for supporting the Plant Manager with the running of a facility supporting all aspects of the Warehouse environment, also ensuring H&S is prioritized whilst ensuring the production needs of customers are met. What's in it for you as a FLT Driver? £15 per hour Hours of Work: Monday to Friday (days) 8am - 4pm 40 hours per week Overtime paid at a premium Duration: Temporary with possible Permanent opportunities Location: Pollington near Eggborough Key FLT Driver responsibilities Operation of FLT Operating a range of machines as part of a multi-skilled team and performing day-to-day operations to support with the running of a production facility General maintenance and housekeeping tasks around the site Complying with all Company Health, Safety & Environmental systems, and reporting procedures. Essential Qualifications and Experience for the FLT Driver Experience of operating a Fork Lift Truck with B1 Licence B2 Licence desirable, but not essential Will preferably have experience of working as a Multi Skilled Operative in a similar coating or production environment e.g., Building Materials, Concrete, aggregates, Asphalt etc. A good understanding of industry Health, Safety and Environmental standards Ability to work within a busy team environment If interested, please apply now
A leading repairs and maintenance provider is looking for a Planner to join their Tower Hamlets team. You will ensure efficient scheduling of repairs, working closely with operatives and residents. The ideal candidate has strong organizational skills, experience in a similar role, and a GCSE in English and Maths. Benefits include generous annual leave, a leading pension scheme, and various staff perks. Join a commitment to diversity and inclusion while helping the community.
Apr 03, 2026
Full time
A leading repairs and maintenance provider is looking for a Planner to join their Tower Hamlets team. You will ensure efficient scheduling of repairs, working closely with operatives and residents. The ideal candidate has strong organizational skills, experience in a similar role, and a GCSE in English and Maths. Benefits include generous annual leave, a leading pension scheme, and various staff perks. Join a commitment to diversity and inclusion while helping the community.
General Operative Vanderlande is the market leader in efficient logistics process automation within the airports and parcel sector. In addition, we are a leading supplier of process automation solutions for warehouses. Vanderlande has a strong strategic partnership with Heathrow Airport. Heathrow, with more than 80 million passengers a year, is the most active airport in Europe as it has the most connections to other airports. All these passengers expect their luggage to reach the same destination. That's where Vanderlande comes in as a strategic partner having full responsibility of the performance and maintenance of Heathrow's baggage handling systems. Your role Working within London Heathrow Airport, the General Operative will assist with routine maintenance duties to ensure productivity and output equipment availability, health & safety compliance and quality. You will be performing the following tasks: Operational checks, functionality checks, cleaning, adjustment, lubrication and monitoring. Find root cause of issues and find permanent solutions to issues encountered. Assist with planned preventative maintenance, corrective and reactive maintenance in timely manner as required. Be the 1st line of response to bag jams. Physical Requirements Walking and Mobility: This role requires extensive walking, including navigating various levels of the baggage systems and working at heights. Candidates must be comfortable with prolonged periods of walking and standing. Heavy Lifting: The position involves lifting and moving heavy objects including baggage, motors, and rollers, with weights up to 75kg. Proper lifting techniques and safety protocols must be always followed. Restrictive Spaces: Work will frequently take place in restrictive spaces. Candidates should be able to work comfortably in tight areas and follow all safety guidelines for such environments. Noise Levels: The work environment may have high noise levels. Appropriate personal protective equipment (PPE) will be provided, and adherence to safety regulations regarding noise exposure is mandatory. Any pre existing medical history that you feel may affect your ability to perform the duties of the role must be taken into consideration when applying. What we expect from you As a General Operative you would be willing to assist and learn from a multi disciplined team in a fast moving environment. We expect the following of you: You have a proactive approach to fault finding and act proficient in aspects of the operation and maintenance procedures. You act like a team player. Willing to work shifts, including nights. Willing to work overtime when this is required. What we offer: Performance related pay. Opportunity to develop and progress within Vanderlande. 288 Hours Holiday. Aviva Medical Cover & Pension. YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers. Access to Achievers an award winning recognition platform that inspires to recognise your coworkers. Where points are awarded that can be exchanged for a range of goods and discounts. A challenging work environment with lots of opportunities for career progression. Vanderlande is fully committed to supporting Diversity, Equality and Inclusion and welcomes applications from all candidates who meet our job specifications. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore any reasonable adjustments can be made to support your application.
Apr 03, 2026
Full time
General Operative Vanderlande is the market leader in efficient logistics process automation within the airports and parcel sector. In addition, we are a leading supplier of process automation solutions for warehouses. Vanderlande has a strong strategic partnership with Heathrow Airport. Heathrow, with more than 80 million passengers a year, is the most active airport in Europe as it has the most connections to other airports. All these passengers expect their luggage to reach the same destination. That's where Vanderlande comes in as a strategic partner having full responsibility of the performance and maintenance of Heathrow's baggage handling systems. Your role Working within London Heathrow Airport, the General Operative will assist with routine maintenance duties to ensure productivity and output equipment availability, health & safety compliance and quality. You will be performing the following tasks: Operational checks, functionality checks, cleaning, adjustment, lubrication and monitoring. Find root cause of issues and find permanent solutions to issues encountered. Assist with planned preventative maintenance, corrective and reactive maintenance in timely manner as required. Be the 1st line of response to bag jams. Physical Requirements Walking and Mobility: This role requires extensive walking, including navigating various levels of the baggage systems and working at heights. Candidates must be comfortable with prolonged periods of walking and standing. Heavy Lifting: The position involves lifting and moving heavy objects including baggage, motors, and rollers, with weights up to 75kg. Proper lifting techniques and safety protocols must be always followed. Restrictive Spaces: Work will frequently take place in restrictive spaces. Candidates should be able to work comfortably in tight areas and follow all safety guidelines for such environments. Noise Levels: The work environment may have high noise levels. Appropriate personal protective equipment (PPE) will be provided, and adherence to safety regulations regarding noise exposure is mandatory. Any pre existing medical history that you feel may affect your ability to perform the duties of the role must be taken into consideration when applying. What we expect from you As a General Operative you would be willing to assist and learn from a multi disciplined team in a fast moving environment. We expect the following of you: You have a proactive approach to fault finding and act proficient in aspects of the operation and maintenance procedures. You act like a team player. Willing to work shifts, including nights. Willing to work overtime when this is required. What we offer: Performance related pay. Opportunity to develop and progress within Vanderlande. 288 Hours Holiday. Aviva Medical Cover & Pension. YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers. Access to Achievers an award winning recognition platform that inspires to recognise your coworkers. Where points are awarded that can be exchanged for a range of goods and discounts. A challenging work environment with lots of opportunities for career progression. Vanderlande is fully committed to supporting Diversity, Equality and Inclusion and welcomes applications from all candidates who meet our job specifications. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore any reasonable adjustments can be made to support your application.
Lead Maintenance Engineer Sittingbourne (ME10 3NB) £55,918 (including shift allowance) plus overtime & benefits 42 hours per week, 4 on - 4 off, rotating days & nights Our vision is to Create Better Places and Futures for Everyone; Socially, Environmentally and Economically. For us, these aren't words on paper. This is our powerful and purposeful statement that guides our actions and ignites a passion in every one of us. We've been paving the way since 1890. Our passion for our products and customers has made us a Superbrand that is synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, while also caring for the environment and communities in which we operate. We are currently recruiting for a Lead Maintenance Engineer, to join our site in Sittingbourne, Kent. So, what's the mission? Your main responsibilities will be to lead a team of two engineers on shift, to ensure the continuous running of the production process by eliminating downtime through a safe and logical approach to fault finding and maintenance of equipment. You and your team will work on various different types of equipment, including complex hydraulic, pneumatic, and electrical/electronic control systems. You will be responsible for carrying out a range of planned and reactive engineering activities on site. Working 42 hours per week, the shift pattern is 4 on 4 off covering both days and nights, 6am to 6pm. What are the mission critical skills? Electrical and/or mechanical qualifications (time served apprenticeship) 3+ Years' experience of operating in a medium/large automated manufacturing operation Experience of leading an engineering team would be preferable, although not essential Good understanding of current environmental and health and safety issues and knowledge of associated regulatory requirements Experience in electrical fault finding, defect rectification, and routine maintenance activities Ability to interrogate/understand maintenance problems to provide accurate plant condition information/recommendations. Excellent communication skills, dealing with operatives, Team leaders from both maintenance and production PLC And VSD Knowledge is advantageous Previous experience in mechanical fitting, hydraulics, and pneumatics What's in it for you? Marshalls has invested heavily in its plant and operations equipment, with more investments planned for the future, giving the successful applicant further opportunity to grow and develop their skills. We offer a working environment where you are encouraged to share experiences to help improve our processes. In return, we are committed to your ongoing personal and professional development. We offer a competitive salary, holiday, and benefits package. Benefits include: Set shift patterns + overtime available 34 days per annum (inclusive of bank holidays) Guaranteed Christmas holidays Training and development opportunities 5% employer matched pension scheme Company uniform Free onsite parking Health care cash plan - support with Dental, Optical, Prescription costs, and many more! Enhanced Maternity, Paternity, and Adoption pay and leave Cycle to work scheme Employee discount on Marshalls products Retailer discounts Marshalls Wellbeing Centre EE mobile phone discount - friends & family Share purchase scheme Life assurance Equal Opportunities Whoever you are and whatever your background, at Marshalls you'll find a fair and supportive workplace. You are unique and we want you to bring every part of who you are to work, every day. We're committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity - it's the right thing to do! We call this doing business The Marshalls Way. We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself! Agencies - We've got this one thanks! INDHP
Apr 03, 2026
Full time
Lead Maintenance Engineer Sittingbourne (ME10 3NB) £55,918 (including shift allowance) plus overtime & benefits 42 hours per week, 4 on - 4 off, rotating days & nights Our vision is to Create Better Places and Futures for Everyone; Socially, Environmentally and Economically. For us, these aren't words on paper. This is our powerful and purposeful statement that guides our actions and ignites a passion in every one of us. We've been paving the way since 1890. Our passion for our products and customers has made us a Superbrand that is synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, while also caring for the environment and communities in which we operate. We are currently recruiting for a Lead Maintenance Engineer, to join our site in Sittingbourne, Kent. So, what's the mission? Your main responsibilities will be to lead a team of two engineers on shift, to ensure the continuous running of the production process by eliminating downtime through a safe and logical approach to fault finding and maintenance of equipment. You and your team will work on various different types of equipment, including complex hydraulic, pneumatic, and electrical/electronic control systems. You will be responsible for carrying out a range of planned and reactive engineering activities on site. Working 42 hours per week, the shift pattern is 4 on 4 off covering both days and nights, 6am to 6pm. What are the mission critical skills? Electrical and/or mechanical qualifications (time served apprenticeship) 3+ Years' experience of operating in a medium/large automated manufacturing operation Experience of leading an engineering team would be preferable, although not essential Good understanding of current environmental and health and safety issues and knowledge of associated regulatory requirements Experience in electrical fault finding, defect rectification, and routine maintenance activities Ability to interrogate/understand maintenance problems to provide accurate plant condition information/recommendations. Excellent communication skills, dealing with operatives, Team leaders from both maintenance and production PLC And VSD Knowledge is advantageous Previous experience in mechanical fitting, hydraulics, and pneumatics What's in it for you? Marshalls has invested heavily in its plant and operations equipment, with more investments planned for the future, giving the successful applicant further opportunity to grow and develop their skills. We offer a working environment where you are encouraged to share experiences to help improve our processes. In return, we are committed to your ongoing personal and professional development. We offer a competitive salary, holiday, and benefits package. Benefits include: Set shift patterns + overtime available 34 days per annum (inclusive of bank holidays) Guaranteed Christmas holidays Training and development opportunities 5% employer matched pension scheme Company uniform Free onsite parking Health care cash plan - support with Dental, Optical, Prescription costs, and many more! Enhanced Maternity, Paternity, and Adoption pay and leave Cycle to work scheme Employee discount on Marshalls products Retailer discounts Marshalls Wellbeing Centre EE mobile phone discount - friends & family Share purchase scheme Life assurance Equal Opportunities Whoever you are and whatever your background, at Marshalls you'll find a fair and supportive workplace. You are unique and we want you to bring every part of who you are to work, every day. We're committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity - it's the right thing to do! We call this doing business The Marshalls Way. We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself! Agencies - We've got this one thanks! INDHP
Job title: Service Contracts Manager Position: Permanent - Working Nationally Division: Service Branch: Smart Buildings Reports to: Service Director learnd is looking for a BMS Contracts Manager to take full ownership of service, maintenance, and small works activities associated with the delivery for multi site and retail customers. This role ensures contractual compliance, commercial performance, strong client relationships, and seamless delivery across all assigned accounts. The role is also responsible for the direct line management of a dedicated team of service coordinators and technical specialists. The role acts as the operational lead for each contract, ensuring structured service governance, clear accountability, and effective coordination between the Remote Operations Centre (ROC), field engineers, subcontractors, and specialist technical teams to deliver consistent outcomes at scale. Key Responsibilities: Contract Management & Compliance Manage end to end BMS service and maintenance contracts across distributed retail estates. Ensure all contractual obligations, KPIs, SLAs, and performance metrics are met or exceeded. Review contract terms regularly, identifying risks, variations, or improvement opportunities. Ensure all documentation, site records, drawings, and service agreements remain accurate and up to date. Support sales as and when required. Maintain structured contract governance including service reporting, audit trails, compliance checks, and documented performance reviews. Utilise service management systems to plan, track and monitor all reactive, PPM and remedial activities across the estate. Customer & Stakeholder Engagement Build strong working relationships with retail client representatives, FM partners, and internal teams. Hold regular review meetings, providing performance updates, reporting, and long term renewal planning. Act as the primary escalation point for service issues, complaints, and contract queries. Work with the service deliver teams and the ROC to establish the correct labour and skill requirements. Provide clear monthly and quarterly KPI reporting, trend analysis, and improvement plans to support transparent client communication. Proactively identify service improvements, efficiencies, and value add opportunities to enhance customer outcomes and support contract retention and growth. Financial & Commercial Responsibilities Own commercial performance, including forecasting, margin protection, and cost control. Oversee contract renewals, variations, uplift proposals, and small works pricing. Ensure sub contractor procurement follows company processes and delivers value. Monitor contract P&L performance including labour utilisation, subcontractor spend, recovery rates, and gross margin. Ensure accurate forecasting, purchase order control, and timely invoicing aligned to contractual terms. Operational Delivery Oversight Coordinate with the ROC, Regional service teams and subcontractors to ensure effective planning, resource allocation, and service execution. Oversee mobilisation of new contracts, ensuring accurate asset information, PPM schedules, and BMS documentation. Monitor delivery performance across reactive, PPM, remedial and remote activities. Drive a remote first service model, maximising resolution through the ROC and technical support teams before field attendance where appropriate. Ensure consistent scheduling, prioritisation, and workflow management across a high volume multi site portfolio. Lead contract mobilisation and demobilisation activities, including asset verification, programme setup, documentation and system configuration. Promote a strong health, safety, and compliance culture across all activities, engineers, and subcontractors. Required Skills & Experience Experience managing service or maintenance contracts, ideally within BMS, HVAC, or building services. Some knowledge of BMS hardware/software platforms and controls integration. Ability to communicate risks and issues in a timely and appropriate manner. Demonstrable management skills with knowledge and experience in standard methodologies. Strong decision making ability and experience in identifying potential sources of risk and their potential impact on contract success. The ability to communicate clearly on a wide range of technical matters as well as the interpersonal skills necessary to communicate effectively with customers at all levels, both internal and external. Excellent commercial awareness and ability to interpret contract terms. Effective communicator with strong client facing and negotiation skills. Strong organisational skills and ability to manage multiple clients simultaneously. Experience coordinating high volume, multi site service operations using CAFM or service management platforms. Strong operational planning and workload management skills with the ability to balance reactive demand, PPM delivery, and customer priorities. Comfortable working with remote teams and cross functional technical specialists rather than directly supervising trade engineers. General Timely submission of all reports requested by the Service Director. As required provide assistance/support to colleagues and peers to ensure Learnd Group provide the highest levels of customer satisfaction. Contribute to continuous improvement initiatives to enhance service efficiency, customer satisfaction, and operational performance. Desirable Experience with retail or multi site customer portfolios. Some knowledge of control systems and HVAC control principles. Experience working within technology enabled or remote service delivery environments. Competencies Independence: Demonstrates required job skills and knowledge. Decisiveness: Takes responsibility for actions. Problem Analysis: Recognises potential problems and develops solutions. Creativity: Offers constructive suggestions for improvement. Management Control: Sets clear expectations. Oral Communication: Regularly communicates and works well with customers, colleagues and manager. Collaborative Working - Able to work in partnership and collaborate with colleagues across the organisation to the benefit of Learnd. Can recognise shared objectives and priorities, and work cooperatively to achieve them, putting them before personal preferences and objectives. Package & Benefits Competitive salary + Benefits Company Vehicle - Electric or Hybrid Expense for Travel and Accommodation Death in Service Policy UK Healthcare cash benefit Enhanced sickness pay policy Enhanced Maternity, Paternity, Shared Parental and Adoption Leave Policy Employee Assistance Programme
Apr 03, 2026
Full time
Job title: Service Contracts Manager Position: Permanent - Working Nationally Division: Service Branch: Smart Buildings Reports to: Service Director learnd is looking for a BMS Contracts Manager to take full ownership of service, maintenance, and small works activities associated with the delivery for multi site and retail customers. This role ensures contractual compliance, commercial performance, strong client relationships, and seamless delivery across all assigned accounts. The role is also responsible for the direct line management of a dedicated team of service coordinators and technical specialists. The role acts as the operational lead for each contract, ensuring structured service governance, clear accountability, and effective coordination between the Remote Operations Centre (ROC), field engineers, subcontractors, and specialist technical teams to deliver consistent outcomes at scale. Key Responsibilities: Contract Management & Compliance Manage end to end BMS service and maintenance contracts across distributed retail estates. Ensure all contractual obligations, KPIs, SLAs, and performance metrics are met or exceeded. Review contract terms regularly, identifying risks, variations, or improvement opportunities. Ensure all documentation, site records, drawings, and service agreements remain accurate and up to date. Support sales as and when required. Maintain structured contract governance including service reporting, audit trails, compliance checks, and documented performance reviews. Utilise service management systems to plan, track and monitor all reactive, PPM and remedial activities across the estate. Customer & Stakeholder Engagement Build strong working relationships with retail client representatives, FM partners, and internal teams. Hold regular review meetings, providing performance updates, reporting, and long term renewal planning. Act as the primary escalation point for service issues, complaints, and contract queries. Work with the service deliver teams and the ROC to establish the correct labour and skill requirements. Provide clear monthly and quarterly KPI reporting, trend analysis, and improvement plans to support transparent client communication. Proactively identify service improvements, efficiencies, and value add opportunities to enhance customer outcomes and support contract retention and growth. Financial & Commercial Responsibilities Own commercial performance, including forecasting, margin protection, and cost control. Oversee contract renewals, variations, uplift proposals, and small works pricing. Ensure sub contractor procurement follows company processes and delivers value. Monitor contract P&L performance including labour utilisation, subcontractor spend, recovery rates, and gross margin. Ensure accurate forecasting, purchase order control, and timely invoicing aligned to contractual terms. Operational Delivery Oversight Coordinate with the ROC, Regional service teams and subcontractors to ensure effective planning, resource allocation, and service execution. Oversee mobilisation of new contracts, ensuring accurate asset information, PPM schedules, and BMS documentation. Monitor delivery performance across reactive, PPM, remedial and remote activities. Drive a remote first service model, maximising resolution through the ROC and technical support teams before field attendance where appropriate. Ensure consistent scheduling, prioritisation, and workflow management across a high volume multi site portfolio. Lead contract mobilisation and demobilisation activities, including asset verification, programme setup, documentation and system configuration. Promote a strong health, safety, and compliance culture across all activities, engineers, and subcontractors. Required Skills & Experience Experience managing service or maintenance contracts, ideally within BMS, HVAC, or building services. Some knowledge of BMS hardware/software platforms and controls integration. Ability to communicate risks and issues in a timely and appropriate manner. Demonstrable management skills with knowledge and experience in standard methodologies. Strong decision making ability and experience in identifying potential sources of risk and their potential impact on contract success. The ability to communicate clearly on a wide range of technical matters as well as the interpersonal skills necessary to communicate effectively with customers at all levels, both internal and external. Excellent commercial awareness and ability to interpret contract terms. Effective communicator with strong client facing and negotiation skills. Strong organisational skills and ability to manage multiple clients simultaneously. Experience coordinating high volume, multi site service operations using CAFM or service management platforms. Strong operational planning and workload management skills with the ability to balance reactive demand, PPM delivery, and customer priorities. Comfortable working with remote teams and cross functional technical specialists rather than directly supervising trade engineers. General Timely submission of all reports requested by the Service Director. As required provide assistance/support to colleagues and peers to ensure Learnd Group provide the highest levels of customer satisfaction. Contribute to continuous improvement initiatives to enhance service efficiency, customer satisfaction, and operational performance. Desirable Experience with retail or multi site customer portfolios. Some knowledge of control systems and HVAC control principles. Experience working within technology enabled or remote service delivery environments. Competencies Independence: Demonstrates required job skills and knowledge. Decisiveness: Takes responsibility for actions. Problem Analysis: Recognises potential problems and develops solutions. Creativity: Offers constructive suggestions for improvement. Management Control: Sets clear expectations. Oral Communication: Regularly communicates and works well with customers, colleagues and manager. Collaborative Working - Able to work in partnership and collaborate with colleagues across the organisation to the benefit of Learnd. Can recognise shared objectives and priorities, and work cooperatively to achieve them, putting them before personal preferences and objectives. Package & Benefits Competitive salary + Benefits Company Vehicle - Electric or Hybrid Expense for Travel and Accommodation Death in Service Policy UK Healthcare cash benefit Enhanced sickness pay policy Enhanced Maternity, Paternity, Shared Parental and Adoption Leave Policy Employee Assistance Programme
A logistics automation leader is seeking a General Operative at London Heathrow Airport. The role involves assisting in routine maintenance to ensure productivity and safety compliance. Candidates should be ready for extensive walking and teamwork in a dynamic environment. This position offers opportunities for personal growth and the chance to contribute to innovative projects in logistics automation. Join a company where you can achieve your career aspirations and be part of a dedicated team.
Apr 03, 2026
Full time
A logistics automation leader is seeking a General Operative at London Heathrow Airport. The role involves assisting in routine maintenance to ensure productivity and safety compliance. Candidates should be ready for extensive walking and teamwork in a dynamic environment. This position offers opportunities for personal growth and the chance to contribute to innovative projects in logistics automation. Join a company where you can achieve your career aspirations and be part of a dedicated team.
Class 2 Tanker Driver Location: Birmingham, West Midlands Salary: £37,000-£42,000 per year Hours: Monday to Friday, 40 hours weekly Day shifts with flexible start/finish times (weekend work available) Contract: Permanent, Full Time Interaction Recruitment is supporting a leading national provider of drainage, infrastructure, and environmental services. Due to continued growth across the Midlands region, they are looking to bring on an experienced Class 2 Tanker Driver to join their operational team. This role offers stability, ongoing development, and the chance to build a long-term career within a rapidly expanding organisation. What You'll Be Doing Operating a Class 2 HGV drainage tanker for scheduled maintenance and service works. Ensuring all equipment and the vehicle are cleaned, maintained, and kept in safe working order. Performing vacuum tanker duties and handling wastewater in line with environmental guidelines. Following site safety rules and always maintaining best practice procedures. Working closely with a second operative and updating the office with job progress. Assisting drainage and CCTV teams during surveys, inspections, and technical investigations. What's in It for You Support with training, tickets, and certification renewals. Real opportunities to progress within a nationwide business. Enhanced overtime rates and additional on call payments. Worldwide 24/7 accident cover provided. Life insurance included as part of the package. Strong earning potential for those willing to pick up additional hours. Who We're Looking For At least 1 year's experience within the drainage or wastewater sector. A valid Class 2 (Category C) HGV licence. Someone with solid problem solving ability and a proactive attitude. Flexibility to work early shifts (sometimes from 2am) and occasional overnight stays when required. Relevant Job Titles HGV Class 2 Tanker Driver, Jet Vac Operator, Drainage Tanker Driver, LGV2 Tanker Driver, Vacuum Tanker Operator, Waste Tanker Driver, Jetting Tanker Driver Interaction Recruitment partners with clients across engineering, technical, industrial, commercial and more, supplying both temporary and permanent staffing solutions. If this role interests you, or if you'd like to explore similar opportunities, please contact Joe on or email .
Apr 03, 2026
Full time
Class 2 Tanker Driver Location: Birmingham, West Midlands Salary: £37,000-£42,000 per year Hours: Monday to Friday, 40 hours weekly Day shifts with flexible start/finish times (weekend work available) Contract: Permanent, Full Time Interaction Recruitment is supporting a leading national provider of drainage, infrastructure, and environmental services. Due to continued growth across the Midlands region, they are looking to bring on an experienced Class 2 Tanker Driver to join their operational team. This role offers stability, ongoing development, and the chance to build a long-term career within a rapidly expanding organisation. What You'll Be Doing Operating a Class 2 HGV drainage tanker for scheduled maintenance and service works. Ensuring all equipment and the vehicle are cleaned, maintained, and kept in safe working order. Performing vacuum tanker duties and handling wastewater in line with environmental guidelines. Following site safety rules and always maintaining best practice procedures. Working closely with a second operative and updating the office with job progress. Assisting drainage and CCTV teams during surveys, inspections, and technical investigations. What's in It for You Support with training, tickets, and certification renewals. Real opportunities to progress within a nationwide business. Enhanced overtime rates and additional on call payments. Worldwide 24/7 accident cover provided. Life insurance included as part of the package. Strong earning potential for those willing to pick up additional hours. Who We're Looking For At least 1 year's experience within the drainage or wastewater sector. A valid Class 2 (Category C) HGV licence. Someone with solid problem solving ability and a proactive attitude. Flexibility to work early shifts (sometimes from 2am) and occasional overnight stays when required. Relevant Job Titles HGV Class 2 Tanker Driver, Jet Vac Operator, Drainage Tanker Driver, LGV2 Tanker Driver, Vacuum Tanker Operator, Waste Tanker Driver, Jetting Tanker Driver Interaction Recruitment partners with clients across engineering, technical, industrial, commercial and more, supplying both temporary and permanent staffing solutions. If this role interests you, or if you'd like to explore similar opportunities, please contact Joe on or email .
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Job Reference: VN2505 Department description / Role Summary As a Salesforce Administrator, you'll play a vital role at MAREX. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to us, therefore the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority. We are looking for someone with a good understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritising and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman's terms, clearly explaining design options and their potential impact. Responsibilities Role specific: This is a varied business facing role, with the following responsibilities: All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules. Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports. Sandbox environment management. Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience. Identify unused or underutilised platform features. Create a platform roadmap and define priorities, liaising with stakeholders. Own the communication of any platform changes to end users and stakeholders. Data management to improve Salesforce data quality, implementing rules and automation as needed. Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer. User support tickets. Monitor and improve user adoption. New user and ongoing user training. Technical documentation. Working with integrated applications including additional applications e.g. DocuSign, Conga, Survey Gizmo, Mailchimp etc. Adaptive to fast-paced changes and ongoing process updates. Demonstrates strong decision-making skills and a high sense of ownership. History working with Apex is desirable. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Qualifications, Competencies, Skills and Experience Qualifications: Required: Strong Salesforce product knowledge with Salesforce Administration hands on experience with Sales Cloud and Pardot. Certified Salesforce Administrator. Desirable: Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder Bachelor's/Postgraduate degree, or professional qualification Competencies: A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Skills and Experience: Essential: A proactive attitude to platform enhancements. Designing scalable, best practice solutions. Excellent relationship building skills. Ability to liaise with stakeholders at all levels. Translating requirements into technical solutions. Experience in change management and governance. Training end users and key stakeholders. Technical documentation. Available and responsive to questions. Experience implementing Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports Desirable: Demonstrates continued personal/professional development. Active in the Salesforce community. Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Apr 03, 2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. For more information visit Job Reference: VN2505 Department description / Role Summary As a Salesforce Administrator, you'll play a vital role at MAREX. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to us, therefore the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority. We are looking for someone with a good understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritising and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman's terms, clearly explaining design options and their potential impact. Responsibilities Role specific: This is a varied business facing role, with the following responsibilities: All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules. Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports. Sandbox environment management. Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience. Identify unused or underutilised platform features. Create a platform roadmap and define priorities, liaising with stakeholders. Own the communication of any platform changes to end users and stakeholders. Data management to improve Salesforce data quality, implementing rules and automation as needed. Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer. User support tickets. Monitor and improve user adoption. New user and ongoing user training. Technical documentation. Working with integrated applications including additional applications e.g. DocuSign, Conga, Survey Gizmo, Mailchimp etc. Adaptive to fast-paced changes and ongoing process updates. Demonstrates strong decision-making skills and a high sense of ownership. History working with Apex is desirable. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/ or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Qualifications, Competencies, Skills and Experience Qualifications: Required: Strong Salesforce product knowledge with Salesforce Administration hands on experience with Sales Cloud and Pardot. Certified Salesforce Administrator. Desirable: Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder Bachelor's/Postgraduate degree, or professional qualification Competencies: A collaborative team player, approachable, self efficient and influences a positive work environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Skills and Experience: Essential: A proactive attitude to platform enhancements. Designing scalable, best practice solutions. Excellent relationship building skills. Ability to liaise with stakeholders at all levels. Translating requirements into technical solutions. Experience in change management and governance. Training end users and key stakeholders. Technical documentation. Available and responsive to questions. Experience implementing Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports Desirable: Demonstrates continued personal/professional development. Active in the Salesforce community. Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Grounds Maintenance Operative - Dorchester Pay: £12.21 per hour Contract:Fixed-term: March - October Looking for agood outdoor jobwhere you can stay active, work as part of a team, and earn steady pay? Glendale is recruiting Grounds Maintenance Operatives to support our teams across Somerset and Dorset during the busy spring and summer season.This is a great opportunity if you enjoy working outdoors, want physical work that keeps you fit, or are looking for seasonal employment alongside studies, travel plans, or other commitments. The Role You'll be working as part of a grounds maintenance team, carrying out essential outdoor works across utility sites, housing, and green spaces. No two days are the same, and you'll be based outside. Typical tasks include: Grass cutting Strimming and edging Hedge trimming Weed control General site tidy-up and vegetation management You'll be given full training, PPE, and support, and you'll always be working with experienced team members. We're looking for people who are: Reliable and punctual Happy working outdoors in all weather Willing to learn and get stuck in Able to follow instructions and work safely No previous grounds maintenance experience is required - training will be provided. However, experience is desirable. A full UK driving licence is required. What Glendale Provides £12.21 per hour DOE Full training and PPE Safe, well-organised work Support from experienced supervisors Potential opportunities for longer-term or permanent work Many of our permanent operatives and team leaders started in seasonal roles. About Glendale Glendale is one of the UK's leading green space management companies, with nearly 35 years of experience maintaining parks, estates, and public spaces across the UK. For more information, visit
Apr 03, 2026
Full time
Grounds Maintenance Operative - Dorchester Pay: £12.21 per hour Contract:Fixed-term: March - October Looking for agood outdoor jobwhere you can stay active, work as part of a team, and earn steady pay? Glendale is recruiting Grounds Maintenance Operatives to support our teams across Somerset and Dorset during the busy spring and summer season.This is a great opportunity if you enjoy working outdoors, want physical work that keeps you fit, or are looking for seasonal employment alongside studies, travel plans, or other commitments. The Role You'll be working as part of a grounds maintenance team, carrying out essential outdoor works across utility sites, housing, and green spaces. No two days are the same, and you'll be based outside. Typical tasks include: Grass cutting Strimming and edging Hedge trimming Weed control General site tidy-up and vegetation management You'll be given full training, PPE, and support, and you'll always be working with experienced team members. We're looking for people who are: Reliable and punctual Happy working outdoors in all weather Willing to learn and get stuck in Able to follow instructions and work safely No previous grounds maintenance experience is required - training will be provided. However, experience is desirable. A full UK driving licence is required. What Glendale Provides £12.21 per hour DOE Full training and PPE Safe, well-organised work Support from experienced supervisors Potential opportunities for longer-term or permanent work Many of our permanent operatives and team leaders started in seasonal roles. About Glendale Glendale is one of the UK's leading green space management companies, with nearly 35 years of experience maintaining parks, estates, and public spaces across the UK. For more information, visit
A multi-award-winning landscaping company in Scotland is seeking a Grounds Maintenance Operative to join their team. This full-time role involves ensuring outdoor areas are safe and visually appealing, with responsibilities such as grass cutting, hedge trimming, and winter maintenance. Candidates should have relevant experience and a passion for outdoor work. The position offers competitive pay, overtime availability, and additional benefits, including holidays for birthdays and performance incentives.
Apr 03, 2026
Full time
A multi-award-winning landscaping company in Scotland is seeking a Grounds Maintenance Operative to join their team. This full-time role involves ensuring outdoor areas are safe and visually appealing, with responsibilities such as grass cutting, hedge trimming, and winter maintenance. Candidates should have relevant experience and a passion for outdoor work. The position offers competitive pay, overtime availability, and additional benefits, including holidays for birthdays and performance incentives.
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Customer Care Coordinatorand step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as Customer Care Coordinator, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Health Care Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? This is an exciting opportunity to join the customer care team as a Customer Care Coordinator. You will play a leading role in ensuring that our customers feel genuinely supported and cared for - coordinating the resolution of issues in their homes with speed, professionalism, and empathy. You will be the vital link between our customers, contractors, and internal teams, making sure that every step of the journey runs smoothly and meets our high service standards. What you'll do as a Customer Care Coordinator Act as the first point of contact for homeowners, managing queries across phone, email and customer portals with professionalism and empathy. Take ownership of your portfolio, proactively communicating updates and diagnosing issues to ensure timely and effective resolutions. Log all customer interactions accurately in COINS and maintain clear records. Coordinate works by scheduling maintenance operatives and subcontractors' appointments and monitor progress through to completion while keeping customers informed throughout. Conduct courtesy calls to monitor satisfaction and deliver against agreed SLAs, aiming to exceed expectations. Build strong relationships with contractors and internal teams, liaising with specialists where required. Attend site visits when necessary to support customers and operational teams. Monitor activity against the Customer Care Timeline, ensuring compliance with the New Homes Quality Code and supporting continuous improvement, including HBF 5-star standards. Provide administrative support, including documentation, contra-charging and general office duties. What experience do I need? Strong written and verbal communication skills, with the ability to build rapport and demonstrate empathy. Takes ownership of the full customer journey and is motivated to exceed satisfaction targets. Remains calm under pressure, with proactive problem-solving abilities. Highly organised, detail-oriented, and able to manage priorities in a fast-paced environment. IT literate, confident using Microsoft Word, Excel and Outlook, and comfortable learning new systems (COINS knowledge advantageous but not essential). A collaborative team player with resilience, flexibility and initiative. Full driving licence and access to a vehicle desirable for site visits.
Apr 03, 2026
Full time
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Customer Care Coordinatorand step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as Customer Care Coordinator, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Health Care Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? This is an exciting opportunity to join the customer care team as a Customer Care Coordinator. You will play a leading role in ensuring that our customers feel genuinely supported and cared for - coordinating the resolution of issues in their homes with speed, professionalism, and empathy. You will be the vital link between our customers, contractors, and internal teams, making sure that every step of the journey runs smoothly and meets our high service standards. What you'll do as a Customer Care Coordinator Act as the first point of contact for homeowners, managing queries across phone, email and customer portals with professionalism and empathy. Take ownership of your portfolio, proactively communicating updates and diagnosing issues to ensure timely and effective resolutions. Log all customer interactions accurately in COINS and maintain clear records. Coordinate works by scheduling maintenance operatives and subcontractors' appointments and monitor progress through to completion while keeping customers informed throughout. Conduct courtesy calls to monitor satisfaction and deliver against agreed SLAs, aiming to exceed expectations. Build strong relationships with contractors and internal teams, liaising with specialists where required. Attend site visits when necessary to support customers and operational teams. Monitor activity against the Customer Care Timeline, ensuring compliance with the New Homes Quality Code and supporting continuous improvement, including HBF 5-star standards. Provide administrative support, including documentation, contra-charging and general office duties. What experience do I need? Strong written and verbal communication skills, with the ability to build rapport and demonstrate empathy. Takes ownership of the full customer journey and is motivated to exceed satisfaction targets. Remains calm under pressure, with proactive problem-solving abilities. Highly organised, detail-oriented, and able to manage priorities in a fast-paced environment. IT literate, confident using Microsoft Word, Excel and Outlook, and comfortable learning new systems (COINS knowledge advantageous but not essential). A collaborative team player with resilience, flexibility and initiative. Full driving licence and access to a vehicle desirable for site visits.
Maintenance Engineer Application Deadline: 23 September 2026 Department: Procurement Employment Type: Permanent Location: Alternative Heat Head Office Reporting To: Plant Asset Manager Description Team Overview: The Plant Assets team manages the efficiencies and lifespan of all physical assets within our portfolio753. Through proactive maintenance, data driven decision making, and optimising asset utilisation we reduce costs and improve productivity and efficiency of all plant assets. Our effective plant asset management system requires a comprehensive approach that includes inventory management, risk based maintenance planning, and continuous improvement. Role Overview: As a key member of the plant assets team, you'll be responsible for ensuring that machinery has operative at peak performance across various sites. This role involves a mix of preventative maintenance and reactive repairs, working closely with the operations team to minimise downtime. પર Job Title: Maintenance Engineer Location: Head Office, Banbridge Hours: Monday Thursday 8am 5pm and Friday 8am 3pm Salary: Competitiveének depending on experience Responsible to: Plant Asset Manager Key Responsibilities Ensure all health and safety policies and procedures are complied with in accordance with the company requirements. Complete mechanical and electrical repairs to state of the art robotic welding cells, overhead travel cranes equipment and fabrication equipment. Provide technical support for the plant facilities and services including compressed air, Local Exhaust Ventilation systems (LEV) and power generation. Ensure effective maintenance of all equipment. Develop, maintain and implement planned maintenance schedules and routines for all equipment. Ensure all plant and equipment is operationally-angular safe and complies with the relevant legislation. Maintain all records, documentation and literature in compliance with safety, health, environmental and Company quality standards. Work in cooperation with operations to increase the effectiveness and efficiency of the manufacturing process. Participate with information chr sharing and team working, supporting any activities undertaken within the Company including providing technical knowledge and advice.875 Provide and implement technical solutions to continuously improve the manufacturing process. Contribute to the production of the highest quality products, good customer service and their continuous improvements.
Apr 03, 2026
Full time
Maintenance Engineer Application Deadline: 23 September 2026 Department: Procurement Employment Type: Permanent Location: Alternative Heat Head Office Reporting To: Plant Asset Manager Description Team Overview: The Plant Assets team manages the efficiencies and lifespan of all physical assets within our portfolio753. Through proactive maintenance, data driven decision making, and optimising asset utilisation we reduce costs and improve productivity and efficiency of all plant assets. Our effective plant asset management system requires a comprehensive approach that includes inventory management, risk based maintenance planning, and continuous improvement. Role Overview: As a key member of the plant assets team, you'll be responsible for ensuring that machinery has operative at peak performance across various sites. This role involves a mix of preventative maintenance and reactive repairs, working closely with the operations team to minimise downtime. પર Job Title: Maintenance Engineer Location: Head Office, Banbridge Hours: Monday Thursday 8am 5pm and Friday 8am 3pm Salary: Competitiveének depending on experience Responsible to: Plant Asset Manager Key Responsibilities Ensure all health and safety policies and procedures are complied with in accordance with the company requirements. Complete mechanical and electrical repairs to state of the art robotic welding cells, overhead travel cranes equipment and fabrication equipment. Provide technical support for the plant facilities and services including compressed air, Local Exhaust Ventilation systems (LEV) and power generation. Ensure effective maintenance of all equipment. Develop, maintain and implement planned maintenance schedules and routines for all equipment. Ensure all plant and equipment is operationally-angular safe and complies with the relevant legislation. Maintain all records, documentation and literature in compliance with safety, health, environmental and Company quality standards. Work in cooperation with operations to increase the effectiveness and efficiency of the manufacturing process. Participate with information chr sharing and team working, supporting any activities undertaken within the Company including providing technical knowledge and advice.875 Provide and implement technical solutions to continuously improve the manufacturing process. Contribute to the production of the highest quality products, good customer service and their continuous improvements.
A leading green space management company in Dorchester is seeking a Grounds Maintenance Operative for physical outdoor work. This role involves tasks like grass cutting, strimming, and general site maintenance while working as part of a team. Previous experience is not mandatory, and training will be provided. The position offers £12.21 per hour, with support from experienced supervisors and potential for longer-term opportunities. This is a great chance for those who enjoy working outdoors and want to stay active.
Apr 03, 2026
Full time
A leading green space management company in Dorchester is seeking a Grounds Maintenance Operative for physical outdoor work. This role involves tasks like grass cutting, strimming, and general site maintenance while working as part of a team. Previous experience is not mandatory, and training will be provided. The position offers £12.21 per hour, with support from experienced supervisors and potential for longer-term opportunities. This is a great chance for those who enjoy working outdoors and want to stay active.