We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 13, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 13, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 13, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Senior UI/UX Designer & Frontend Developer (Mobile Figma React) Global Legal Tech A rare opportunity to join one of the worlds most respected legal brandspart of the industrys magic circle as they build a next-generation, AI-driven SaaS platform redefining how global legal teams operate. This is a mature, well-funded product environment with deep investment in automation, cloud-native engineering click apply for full job details
Apr 13, 2026
Full time
Senior UI/UX Designer & Frontend Developer (Mobile Figma React) Global Legal Tech A rare opportunity to join one of the worlds most respected legal brandspart of the industrys magic circle as they build a next-generation, AI-driven SaaS platform redefining how global legal teams operate. This is a mature, well-funded product environment with deep investment in automation, cloud-native engineering click apply for full job details
Office Coordinator (part-time, tech startup) We are looking for a part-time Office Coordinator to join our growing defence AI company in central Oxford, ensuring the smooth day-to-day running. We are a fast paced AI tech startup delivering mission critical drone navigation system, where reliability and adaptability matters. This is a part time role ( 10 hours/week) with office presence required at least 3 days/week, plus occasional flexibility for additional hours during busy periods. The role blends office coordination, light project support, and other administrative support across facilities, travel, and HR. Depending on your interests and experience, there are also opportunities to get involved in marketing, production and procurement. You will be reporting to the People & Operations lead, while also working closely with COO & ops associate. How you'll make an impact Office administration (primary): Keep the office running day to day (supplies, lunches, basic upkeep); act as receptionist / point of contact in the office; coordinate maintenance, repairs, and contractors; run simple H&S routines. Operations support (secondary): Organise travel for flight trials / commercial events; help resolve issues, support organising team events / off sites, support improvement projects (e.g. workspace fixes, upgrades, process improvements, software rollout); occasional HR administration (onboarding, off boarding, recruitment). What we're looking for Must be based in or near Oxford with ability to attend in person regularly. High organisation and ownership, with clear communication, positive attitude, ability to juggle different priorities and work autonomously as well as collaboratively. Previous experience in office/admin roles. Experience with modern tech stack: we use Slack a lot as the company communications tool, plus Asana, Sharepoint, AI tools, etc. It is a plus if you also have Startup experience. Additional competency in an operational area (such as HR, finance, legal, procurement, supply chain, etc.). Military background. Experience in aerospace or defence. By joining us, you'll have The ability to make a measurable difference in the creation of cutting edge technology in a rapidly growing start up. Fast paced environment with a positive, talented team. Forward thinking, supportive culture with team socials, modern tech stack, regular strategic alignment. Merit based compensation. 25 days holiday + UK bank holidays pro rata. A variety of perks: free Monday team lunch, annual subscription allowance, etc. Location This is an office based role in Oxford. You'll work alongside leading engineers, AI specialists, and industry pioneers, contributing directly to cutting edge advancements in autonomous technology. The Archangel Experience At Archangel Autonomy, we build intelligent systems that bring people and machines together to form effective teams, relieving mankind from dirty, dull and dangerous tasks. Our mission is to design and deploy AI technologies that protect, support, and enhance the work of those operating on the front lines: law enforcement, first responders, NGOs, wildlife rangers, and military personnel. We are makers and engineers first, driven by the desire to solve challenges that matter. Automation is how humanity moves forward and for us it's more than a method; it is a mindset - central to how we streamline work and deliver cutting edge solutions that make a real difference. Our culture is grounded in high integrity, teamwork, and a shared pursuit of excellence. Learning never stops here. We prioritise growth, knowledge sharing, and collaboration so every team member is empowered to thrive. We are looking for people who are proactive, collaborative, and passionate about purpose led technology. If you are excited by meaningful challenges, thrive in fast paced environments, and want to build technology that supports solving real world problems, you will feel right at home. So, what's next? Apply now, and a member of our HR team will get in touch with you shortly. Our usual process includes reviewing your CV, a 30 minute phone screening, an office based interview, plus if your interview falls on a Monday, you might even get to enjoy lunch with the team!
Apr 13, 2026
Full time
Office Coordinator (part-time, tech startup) We are looking for a part-time Office Coordinator to join our growing defence AI company in central Oxford, ensuring the smooth day-to-day running. We are a fast paced AI tech startup delivering mission critical drone navigation system, where reliability and adaptability matters. This is a part time role ( 10 hours/week) with office presence required at least 3 days/week, plus occasional flexibility for additional hours during busy periods. The role blends office coordination, light project support, and other administrative support across facilities, travel, and HR. Depending on your interests and experience, there are also opportunities to get involved in marketing, production and procurement. You will be reporting to the People & Operations lead, while also working closely with COO & ops associate. How you'll make an impact Office administration (primary): Keep the office running day to day (supplies, lunches, basic upkeep); act as receptionist / point of contact in the office; coordinate maintenance, repairs, and contractors; run simple H&S routines. Operations support (secondary): Organise travel for flight trials / commercial events; help resolve issues, support organising team events / off sites, support improvement projects (e.g. workspace fixes, upgrades, process improvements, software rollout); occasional HR administration (onboarding, off boarding, recruitment). What we're looking for Must be based in or near Oxford with ability to attend in person regularly. High organisation and ownership, with clear communication, positive attitude, ability to juggle different priorities and work autonomously as well as collaboratively. Previous experience in office/admin roles. Experience with modern tech stack: we use Slack a lot as the company communications tool, plus Asana, Sharepoint, AI tools, etc. It is a plus if you also have Startup experience. Additional competency in an operational area (such as HR, finance, legal, procurement, supply chain, etc.). Military background. Experience in aerospace or defence. By joining us, you'll have The ability to make a measurable difference in the creation of cutting edge technology in a rapidly growing start up. Fast paced environment with a positive, talented team. Forward thinking, supportive culture with team socials, modern tech stack, regular strategic alignment. Merit based compensation. 25 days holiday + UK bank holidays pro rata. A variety of perks: free Monday team lunch, annual subscription allowance, etc. Location This is an office based role in Oxford. You'll work alongside leading engineers, AI specialists, and industry pioneers, contributing directly to cutting edge advancements in autonomous technology. The Archangel Experience At Archangel Autonomy, we build intelligent systems that bring people and machines together to form effective teams, relieving mankind from dirty, dull and dangerous tasks. Our mission is to design and deploy AI technologies that protect, support, and enhance the work of those operating on the front lines: law enforcement, first responders, NGOs, wildlife rangers, and military personnel. We are makers and engineers first, driven by the desire to solve challenges that matter. Automation is how humanity moves forward and for us it's more than a method; it is a mindset - central to how we streamline work and deliver cutting edge solutions that make a real difference. Our culture is grounded in high integrity, teamwork, and a shared pursuit of excellence. Learning never stops here. We prioritise growth, knowledge sharing, and collaboration so every team member is empowered to thrive. We are looking for people who are proactive, collaborative, and passionate about purpose led technology. If you are excited by meaningful challenges, thrive in fast paced environments, and want to build technology that supports solving real world problems, you will feel right at home. So, what's next? Apply now, and a member of our HR team will get in touch with you shortly. Our usual process includes reviewing your CV, a 30 minute phone screening, an office based interview, plus if your interview falls on a Monday, you might even get to enjoy lunch with the team!
Want a 3D Career? Join Norgine. At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community. We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits. Bring everything about yourself that you're proud of, whether that's your passion for making a difference, focus on others' well being, or intellectual curiosity to unleash in a fast paced environment and supportive community. In return, get a sense of belonging, a long term career with ongoing development and upskilling, and a company that cares about people's wellness as much as you do. Because at Norgine, we transform lives with innovative healthcare solutions. We have an exciting opportunity for a Supply Chain Transformation Manager FTC to join Norgine. Core Responsibilities The Supply Chain Transformation Manager is responsible for designing, leading and delivering strategic transformation programmes across the pharmaceutical logistics network at Hengoed. This role drives end to end optimisation of warehousing, material flows and supporting systems to ensure compliant, efficient and future ready logistics operations. The position plays a key part in strengthening supply chain resilience, improving service performance, embedding lean methodologies, and ensuring all logistics activities meet strict pharmaceutical, GDP and regulatory standards. If you want a multi-dimensional 3D career in a leading healthcare organisation, join us. Logistics Transformation & Strategy Lead the development and execution of the site logistics transformation roadmap, aligning with global supply chain strategy and business priorities. Drive major transformation initiatives such as warehouse optimisation, flow redesign, Value Stream Mapping (VSM), digital/logistics system enhancements, and network reconfiguration. Conduct end to end diagnostics to identify opportunities in storage, transport, pre alerts, material handling, freight processes, and external warehousing operations. Ensure transformation outcomes deliver measurable improvements in cost, service, productivity, compliance, safety and sustainability. Process, Systems & Operational Excellence Lead cross functional lean improvement projects, embedding methodologies such as Kaizen, 5S, SMED, RCPS, and NPS/lean leadership behaviours. Optimise warehouse processes, layout, capacity utilisation, inventory accuracy, and order to dispatch flows. Support ERP, WMS and digital supply chain system improvements, ensuring fit for purpose solutions that enhance inventory management, visibility and decision making. Implement logistics KPIs, dashboards and performance standards to drive continuous improvement and operational discipline. Compliance, Quality & Risk Ensure all logistics transformation initiatives comply with EU GDP, GMP, MHRA/FDA and internal quality standards. Collaborate with Quality teams to assess impacts of changes. Strengthen risk management processes across logistics operations-including security, traceability and compliant distribution practices. Stakeholder Leadership & Change Management Partner closely with Supply Chain, Production, Quality, Procurement, Finance, Global Distribution and Contract Manufacturing Organisations. Lead cross functional workshops, governance forums and steering meetings to progress transformation deliverables. Build capability within warehouse and logistics teams, coaching leaders and frontline colleagues to embrace continuous improvement and new ways of working. Influence senior stakeholders by presenting data driven recommendations and progress updates. Project & Vendor Management Manage transformation project budgets, timelines, risks and deliverables. Oversee external partners and consultants where appropriate (e.g., Kaizen experts, warehouse service providers). Ensure structured project documentation, clear decision making and strong governance throughout. Skills, Qualifications & Experience Essential Proven experience in logistics, supply chain or distribution roles within the pharmaceutical, healthcare, medical devices or similarly regulated industries. Demonstrated delivery of logistics transformation programmes or warehouse optimisation initiatives. Strong understanding of GDP, GMP, regulatory compliance and quality requirements in pharmaceutical logistics. Expertise in lean methodologies (Kaizen, VSM, OEE improvement, 5S, RCPS, waste elimination). Experience with ERP and digital logistics tools. Strong analytical, problem solving and project management skills. Excellent communication, stakeholder engagement and influencing capabilities. Desirable Degree in Supply Chain, Logistics, Engineering or related discipline. Experience working with third party logistics providers, external warehouses and global freight partners. Experience in change heavy environments and cross functional leadership. Behavioural Expectations Champions a culture of safety, quality, and compliance. Demonstrates strong lean leadership behaviours, promoting continuous improvement and frontline empowerment. Uses data driven decision-making and root cause analysis to solve complex problems. Acts as a catalyst for change, building engagement and ownership at all organisational levels. Collaborates effectively across boundaries and encourages knowledge sharing and best practice replication. Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information. Sound good? Find out more about the career you'll have with Norgine, then apply here.
Apr 13, 2026
Full time
Want a 3D Career? Join Norgine. At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community. We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits. Bring everything about yourself that you're proud of, whether that's your passion for making a difference, focus on others' well being, or intellectual curiosity to unleash in a fast paced environment and supportive community. In return, get a sense of belonging, a long term career with ongoing development and upskilling, and a company that cares about people's wellness as much as you do. Because at Norgine, we transform lives with innovative healthcare solutions. We have an exciting opportunity for a Supply Chain Transformation Manager FTC to join Norgine. Core Responsibilities The Supply Chain Transformation Manager is responsible for designing, leading and delivering strategic transformation programmes across the pharmaceutical logistics network at Hengoed. This role drives end to end optimisation of warehousing, material flows and supporting systems to ensure compliant, efficient and future ready logistics operations. The position plays a key part in strengthening supply chain resilience, improving service performance, embedding lean methodologies, and ensuring all logistics activities meet strict pharmaceutical, GDP and regulatory standards. If you want a multi-dimensional 3D career in a leading healthcare organisation, join us. Logistics Transformation & Strategy Lead the development and execution of the site logistics transformation roadmap, aligning with global supply chain strategy and business priorities. Drive major transformation initiatives such as warehouse optimisation, flow redesign, Value Stream Mapping (VSM), digital/logistics system enhancements, and network reconfiguration. Conduct end to end diagnostics to identify opportunities in storage, transport, pre alerts, material handling, freight processes, and external warehousing operations. Ensure transformation outcomes deliver measurable improvements in cost, service, productivity, compliance, safety and sustainability. Process, Systems & Operational Excellence Lead cross functional lean improvement projects, embedding methodologies such as Kaizen, 5S, SMED, RCPS, and NPS/lean leadership behaviours. Optimise warehouse processes, layout, capacity utilisation, inventory accuracy, and order to dispatch flows. Support ERP, WMS and digital supply chain system improvements, ensuring fit for purpose solutions that enhance inventory management, visibility and decision making. Implement logistics KPIs, dashboards and performance standards to drive continuous improvement and operational discipline. Compliance, Quality & Risk Ensure all logistics transformation initiatives comply with EU GDP, GMP, MHRA/FDA and internal quality standards. Collaborate with Quality teams to assess impacts of changes. Strengthen risk management processes across logistics operations-including security, traceability and compliant distribution practices. Stakeholder Leadership & Change Management Partner closely with Supply Chain, Production, Quality, Procurement, Finance, Global Distribution and Contract Manufacturing Organisations. Lead cross functional workshops, governance forums and steering meetings to progress transformation deliverables. Build capability within warehouse and logistics teams, coaching leaders and frontline colleagues to embrace continuous improvement and new ways of working. Influence senior stakeholders by presenting data driven recommendations and progress updates. Project & Vendor Management Manage transformation project budgets, timelines, risks and deliverables. Oversee external partners and consultants where appropriate (e.g., Kaizen experts, warehouse service providers). Ensure structured project documentation, clear decision making and strong governance throughout. Skills, Qualifications & Experience Essential Proven experience in logistics, supply chain or distribution roles within the pharmaceutical, healthcare, medical devices or similarly regulated industries. Demonstrated delivery of logistics transformation programmes or warehouse optimisation initiatives. Strong understanding of GDP, GMP, regulatory compliance and quality requirements in pharmaceutical logistics. Expertise in lean methodologies (Kaizen, VSM, OEE improvement, 5S, RCPS, waste elimination). Experience with ERP and digital logistics tools. Strong analytical, problem solving and project management skills. Excellent communication, stakeholder engagement and influencing capabilities. Desirable Degree in Supply Chain, Logistics, Engineering or related discipline. Experience working with third party logistics providers, external warehouses and global freight partners. Experience in change heavy environments and cross functional leadership. Behavioural Expectations Champions a culture of safety, quality, and compliance. Demonstrates strong lean leadership behaviours, promoting continuous improvement and frontline empowerment. Uses data driven decision-making and root cause analysis to solve complex problems. Acts as a catalyst for change, building engagement and ownership at all organisational levels. Collaborates effectively across boundaries and encourages knowledge sharing and best practice replication. Our benefits may vary per location. Please liaise with the Norgine TA representative to obtain more information. Sound good? Find out more about the career you'll have with Norgine, then apply here.
GPO - Global Process Owner Location: Hybrid - Aldermaston / Paddington (2 days per week onsite, some flexibility for meetings) Contract: 12 months Rate: £72-£82 per hour (Umbrella) IR35: Inside IR35 Are you a proactive and experienced product or process leader ready to take ownership of complex procurement processes? This is a new, high-impact role leading P2P process improvement, system implementation, and content strategy for a transformation programme. You'll bring clarity and structure to a system and team under pressure, driving efficiency and user-focused solutions. Key Responsibilities Take end-to-end ownership of P2P processes, ensuring clarity, efficiency, and alignment with organisational objectives. Lead system implementation and embedding, preferably with Jaggaer or similar SaaS platforms. Conduct complex process mapping and engineering, translating stakeholder requirements into actionable improvements. Apply UX and user-centred design principles, including conducting user research and usability testing. Build and deliver a product/digital roadmap for P2P processes and related systems. Define and monitor KPIs to measure adoption, performance, and process improvements. Drive continuous improvement post-launch, including optimisation of content and workflows. Engage and influence stakeholders at all levels, internal and external. About You 5+ years' experience in product management, ideally within SaaS or digital transformation environments. Proven track record in content/process transformation, including roadmap delivery and stakeholder prioritisation. Strong leadership, communication, and interpersonal skills. Skilled in complex process mapping, analytics, and problem-solving. Comfortable working in Agile environments with cross-functional teams. Knowledge or awareness of compliance, governance, and regulatory reporting in procurement or digital systems. Desirable: Direct experience with Jaggaer or similar commercial/procurement systems. Background in commercial or defence transformation programmes. Formal certifications: Agile, Scrum, Prince2, PMP, or Lean Six Sigma (Green Belt or higher). Experience mentoring and developing teams, delivering content strategies, and maintaining content guidelines. Why Apply? This is a high-impact, senior role where you will lead the improvement of procurement processes, system implementations, and content strategy. It's perfect for candidates who thrive in transformation programmes, enjoy complex problem-solving, and want to influence process, people, and system outcomes across a significant programme.
Apr 13, 2026
Full time
GPO - Global Process Owner Location: Hybrid - Aldermaston / Paddington (2 days per week onsite, some flexibility for meetings) Contract: 12 months Rate: £72-£82 per hour (Umbrella) IR35: Inside IR35 Are you a proactive and experienced product or process leader ready to take ownership of complex procurement processes? This is a new, high-impact role leading P2P process improvement, system implementation, and content strategy for a transformation programme. You'll bring clarity and structure to a system and team under pressure, driving efficiency and user-focused solutions. Key Responsibilities Take end-to-end ownership of P2P processes, ensuring clarity, efficiency, and alignment with organisational objectives. Lead system implementation and embedding, preferably with Jaggaer or similar SaaS platforms. Conduct complex process mapping and engineering, translating stakeholder requirements into actionable improvements. Apply UX and user-centred design principles, including conducting user research and usability testing. Build and deliver a product/digital roadmap for P2P processes and related systems. Define and monitor KPIs to measure adoption, performance, and process improvements. Drive continuous improvement post-launch, including optimisation of content and workflows. Engage and influence stakeholders at all levels, internal and external. About You 5+ years' experience in product management, ideally within SaaS or digital transformation environments. Proven track record in content/process transformation, including roadmap delivery and stakeholder prioritisation. Strong leadership, communication, and interpersonal skills. Skilled in complex process mapping, analytics, and problem-solving. Comfortable working in Agile environments with cross-functional teams. Knowledge or awareness of compliance, governance, and regulatory reporting in procurement or digital systems. Desirable: Direct experience with Jaggaer or similar commercial/procurement systems. Background in commercial or defence transformation programmes. Formal certifications: Agile, Scrum, Prince2, PMP, or Lean Six Sigma (Green Belt or higher). Experience mentoring and developing teams, delivering content strategies, and maintaining content guidelines. Why Apply? This is a high-impact, senior role where you will lead the improvement of procurement processes, system implementations, and content strategy. It's perfect for candidates who thrive in transformation programmes, enjoy complex problem-solving, and want to influence process, people, and system outcomes across a significant programme.
Berwick Partners is delighted to be partnering with a well-established and purpose led UK manufacturer in Birmingham. The business, with strong market share, designs and manufactures premium, bespoke engineered solutions and works closely with clinical customers and public sector partners across the UK. Under a PE-backed group parent company, the business is entering a significant growth phase. We are seeking to appoint an experienced Manufacturing General Manager to lead the business as a standalone operating unit and drive the next stage of operational and commercial development. The Role Reporting to the Group COO, the General Manager will have full accountability for the performance of the business, including strategy and day to day execution. Key responsibilities include: Leading the business as a standalone unit with full P&L responsibility Translating Group objectives into a clear, deliverable operating plan Driving operational excellence across manufacturing, engineering and service delivery Strengthening management capability, systems and performance discipline Building a more commercially confident culture while maintaining strong customer credibility Supporting growth across public sector and wider UK healthcare markets Scaling the business significantly over the next two years. The role requires close engagement with customers, engineers, operational teams and senior stakeholders. The Person This role will suit a commercially astute, operationally credible leader with experience in manufacturing-led environments. You are likely to bring: A proven track record within engineering led manufacturing businesses. Exposure to healthcare product manufacturing is desirable but not a prerequisite. Experience leading a standalone business or operational unit with P&L ownership A track record of improving operational efficiency, quality and delivery performance Commercial capability alongside operational depth The presence to operate confidently with senior stakeholders and Boards Experience working for PE-backed businesses would be advantageous. A calm and authentic style with the ability to bring clarity and pace to a growing organisation while maintaining a collaborative, people-centred culture. The Opportunity This is a fantastic opportunity to take full leadership responsibility for a well-established business with a clear growth mandate, strong backing and meaningful social impact. The role offers genuine autonomy, influence and the chance to shape the future direction of a business, making a real difference to end users. Package and benefits will be discussed during conversations with Berwick Partners.
Apr 13, 2026
Full time
Berwick Partners is delighted to be partnering with a well-established and purpose led UK manufacturer in Birmingham. The business, with strong market share, designs and manufactures premium, bespoke engineered solutions and works closely with clinical customers and public sector partners across the UK. Under a PE-backed group parent company, the business is entering a significant growth phase. We are seeking to appoint an experienced Manufacturing General Manager to lead the business as a standalone operating unit and drive the next stage of operational and commercial development. The Role Reporting to the Group COO, the General Manager will have full accountability for the performance of the business, including strategy and day to day execution. Key responsibilities include: Leading the business as a standalone unit with full P&L responsibility Translating Group objectives into a clear, deliverable operating plan Driving operational excellence across manufacturing, engineering and service delivery Strengthening management capability, systems and performance discipline Building a more commercially confident culture while maintaining strong customer credibility Supporting growth across public sector and wider UK healthcare markets Scaling the business significantly over the next two years. The role requires close engagement with customers, engineers, operational teams and senior stakeholders. The Person This role will suit a commercially astute, operationally credible leader with experience in manufacturing-led environments. You are likely to bring: A proven track record within engineering led manufacturing businesses. Exposure to healthcare product manufacturing is desirable but not a prerequisite. Experience leading a standalone business or operational unit with P&L ownership A track record of improving operational efficiency, quality and delivery performance Commercial capability alongside operational depth The presence to operate confidently with senior stakeholders and Boards Experience working for PE-backed businesses would be advantageous. A calm and authentic style with the ability to bring clarity and pace to a growing organisation while maintaining a collaborative, people-centred culture. The Opportunity This is a fantastic opportunity to take full leadership responsibility for a well-established business with a clear growth mandate, strong backing and meaningful social impact. The role offers genuine autonomy, influence and the chance to shape the future direction of a business, making a real difference to end users. Package and benefits will be discussed during conversations with Berwick Partners.
Senior Machine Learning Engineer (Python TensorFlow) Cambridge to £90k Do you have experience of solving real-world problems via Machine Learning techniques? You could be progressing your career working on real-world problems within a highly successful SaaS tech company that provides AI and ML products for automotive innovators to design better cars faster and achieve greater sustainability through click apply for full job details
Apr 13, 2026
Full time
Senior Machine Learning Engineer (Python TensorFlow) Cambridge to £90k Do you have experience of solving real-world problems via Machine Learning techniques? You could be progressing your career working on real-world problems within a highly successful SaaS tech company that provides AI and ML products for automotive innovators to design better cars faster and achieve greater sustainability through click apply for full job details
BIM TechnicianCatterick, North Yorkshire, Leeds, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary :Freedom's Design team have an exciting opportunity for a BIM Technician to join us on our exciting journey. This is a fantastic time to join as we are growing at an exponential rate. The role of BIM Technician will work in a specialist multi-disciplinary producing accurate electrical models and drawings for a range of large and small-scale engineering projects. The role will support Engineers in the delivery of high-quality design packages contributing to model coordination, drawing production, and digital workflows ensuring projects are delivered to the highest standards. Some of the key deliverables in this role will include: Assist in all BIM related activities in collaboration with the design and project teams. Produce calculations, drawings, and technical reports from 3D Models for design stage, installation, and/or manufacture. Ensure works are completed to a high standard, adhering to Freedom's document control procedures and Client requirements. Adhere to the design, check/review, and approve process, ensuring self-checks and peer checks are completed where necessary. Build and maintain internal relationships with team members. Demonstrate excellent communication between the department and the wider project team. Work from engineers/designers' mark ups to edit or produce accurate and structured models Develop a working knowledge of all HV/LV systems to ensure optimised solutions and enable CDM compliance. Visit site to gain practical experience of HV/LV installation practices and apply these to improve drawing effectiveness models. Does this sound like a role you have envisaged yourself in? What we're looking for: Demonstrable experience working in a design environment Knowledge of BS/ISO BIM standards and electrical engineering codes/regulations. Proficient in AutoCAD Revit MEP, and Navisworks Qualifications: ONC/HNC (or equivalent) in Electrical Engineering, Building Services, or related discipline Formal training or certification in Autodesk Revit MEP Good understanding of engineering drawing standards and BIM processes (ISO 19650 awareness) Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 13, 2026
Full time
BIM TechnicianCatterick, North Yorkshire, Leeds, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary :Freedom's Design team have an exciting opportunity for a BIM Technician to join us on our exciting journey. This is a fantastic time to join as we are growing at an exponential rate. The role of BIM Technician will work in a specialist multi-disciplinary producing accurate electrical models and drawings for a range of large and small-scale engineering projects. The role will support Engineers in the delivery of high-quality design packages contributing to model coordination, drawing production, and digital workflows ensuring projects are delivered to the highest standards. Some of the key deliverables in this role will include: Assist in all BIM related activities in collaboration with the design and project teams. Produce calculations, drawings, and technical reports from 3D Models for design stage, installation, and/or manufacture. Ensure works are completed to a high standard, adhering to Freedom's document control procedures and Client requirements. Adhere to the design, check/review, and approve process, ensuring self-checks and peer checks are completed where necessary. Build and maintain internal relationships with team members. Demonstrate excellent communication between the department and the wider project team. Work from engineers/designers' mark ups to edit or produce accurate and structured models Develop a working knowledge of all HV/LV systems to ensure optimised solutions and enable CDM compliance. Visit site to gain practical experience of HV/LV installation practices and apply these to improve drawing effectiveness models. Does this sound like a role you have envisaged yourself in? What we're looking for: Demonstrable experience working in a design environment Knowledge of BS/ISO BIM standards and electrical engineering codes/regulations. Proficient in AutoCAD Revit MEP, and Navisworks Qualifications: ONC/HNC (or equivalent) in Electrical Engineering, Building Services, or related discipline Formal training or certification in Autodesk Revit MEP Good understanding of engineering drawing standards and BIM processes (ISO 19650 awareness) Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership. Lime is hiring an Operations Manager, Compliance to join our team and lead key initiatives that shape the future of shared mobility in London. In this role, you will own the strategy and execution of projects focused on parking compliance, street operations, and public space management, ensuring our service operates safely, efficiently, and in full alignment with city expectations. You'll develop and implement strategic, data-driven operational plans that improve parking performance, fleet placement, reduce clutter, and enhance both rider and community experience, while partnering closely with Government Relations, Product, and broader Operations teams to deliver solutions that scale. We're looking for a strategic, data-driven, and hands on operator who thrives at the intersection of policy, operations, and execution. The ideal candidate combines strong analytical and problem-solving skills with the ability to influence outcomes and drive cross functional collaboration. You'll proactively identify risks and opportunities, lead high impact projects, and design processes that balance regulatory requirements with business objectives, all while championing a clean, compliant, and best in class service on city streets. This is a warehouse based position that requires an onsite presence Monday through Friday. What You'll Do: Lead the design and execution of strategic, data driven initiatives to improve parking compliance, fleet placement, and street operations, ensuring Lime delivers a safe, efficient, and city aligned service. Build and maintain dashboards and reporting tools that give leadership real time visibility into compliance performance, operational efficiency, and key city metrics. Analyse large and complex datasets to identify inefficiencies, uncover missed opportunities, and develop actionable strategies that enhance utilisation, reduce clutter, and improve rider and community experience. Drive operational optimisation by translating data insights into process improvements and best practices that raise performance standards, reduce costs, and improve compliance outcomes. Maintain a deep understanding of regulatory requirements and operational standards, ensuring all field and parking activities meet or exceed city expectations and legal obligations. Identify and mitigate key business risks by developing proactive controls, improving processes, and embedding compliance into daily operations and long term strategies. Collaborate cross functionally with Government Relations, Product, Legal, and Operations teams to align on priorities, influence city policy, and deliver scalable, compliant solutions. Act as a strategic advisor to leadership, presenting clear, data backed recommendations that inform investment decisions, guide operational planning, and support future growth. About You: 4+ years of experience in operations management, industrial & systems engineering, logistics, transportation, supply chain, data analytics or a related field. Experience managing teams in a fast paced, dynamic environment. 1 year of experience guiding a team including providing coaching and performance management. Strong data analysis skills: intermediate to advanced Excel/Google Sheets skills. Demonstrated ability to manage projects from inception to execution. Knowledge of how a P&L functions. Ability to understand metrics and KPIs and the levers to pull to drive results. Analytically minded with a strong understanding of real time marketplaces (supply and demand economics) and the ability to navigate, decode, and use data to build compelling narratives and reports. Ability to thrive in a hands on, problem solving environment with a high degree of self direction. Excellent communication and stakeholder management skills. If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page. Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That's why we're dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email for assistance.
Apr 13, 2026
Full time
Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership. Lime is hiring an Operations Manager, Compliance to join our team and lead key initiatives that shape the future of shared mobility in London. In this role, you will own the strategy and execution of projects focused on parking compliance, street operations, and public space management, ensuring our service operates safely, efficiently, and in full alignment with city expectations. You'll develop and implement strategic, data-driven operational plans that improve parking performance, fleet placement, reduce clutter, and enhance both rider and community experience, while partnering closely with Government Relations, Product, and broader Operations teams to deliver solutions that scale. We're looking for a strategic, data-driven, and hands on operator who thrives at the intersection of policy, operations, and execution. The ideal candidate combines strong analytical and problem-solving skills with the ability to influence outcomes and drive cross functional collaboration. You'll proactively identify risks and opportunities, lead high impact projects, and design processes that balance regulatory requirements with business objectives, all while championing a clean, compliant, and best in class service on city streets. This is a warehouse based position that requires an onsite presence Monday through Friday. What You'll Do: Lead the design and execution of strategic, data driven initiatives to improve parking compliance, fleet placement, and street operations, ensuring Lime delivers a safe, efficient, and city aligned service. Build and maintain dashboards and reporting tools that give leadership real time visibility into compliance performance, operational efficiency, and key city metrics. Analyse large and complex datasets to identify inefficiencies, uncover missed opportunities, and develop actionable strategies that enhance utilisation, reduce clutter, and improve rider and community experience. Drive operational optimisation by translating data insights into process improvements and best practices that raise performance standards, reduce costs, and improve compliance outcomes. Maintain a deep understanding of regulatory requirements and operational standards, ensuring all field and parking activities meet or exceed city expectations and legal obligations. Identify and mitigate key business risks by developing proactive controls, improving processes, and embedding compliance into daily operations and long term strategies. Collaborate cross functionally with Government Relations, Product, Legal, and Operations teams to align on priorities, influence city policy, and deliver scalable, compliant solutions. Act as a strategic advisor to leadership, presenting clear, data backed recommendations that inform investment decisions, guide operational planning, and support future growth. About You: 4+ years of experience in operations management, industrial & systems engineering, logistics, transportation, supply chain, data analytics or a related field. Experience managing teams in a fast paced, dynamic environment. 1 year of experience guiding a team including providing coaching and performance management. Strong data analysis skills: intermediate to advanced Excel/Google Sheets skills. Demonstrated ability to manage projects from inception to execution. Knowledge of how a P&L functions. Ability to understand metrics and KPIs and the levers to pull to drive results. Analytically minded with a strong understanding of real time marketplaces (supply and demand economics) and the ability to navigate, decode, and use data to build compelling narratives and reports. Ability to thrive in a hands on, problem solving environment with a high degree of self direction. Excellent communication and stakeholder management skills. If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page. Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That's why we're dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email for assistance.
A product design company is seeking a Product Design Engineer to join their team in Farnham, England. The role involves managing electronic design projects, ensuring specifications are met, and collaborating with a team of engineers. Ideal candidates will have a Bachelor's degree in Electrical Engineering and proficiency in electronic engineering concepts. The position requires strong communication skills and the ability to handle multiple projects in a dynamic environment, offering an opportunity to contribute to innovative engineering solutions.
Apr 13, 2026
Full time
A product design company is seeking a Product Design Engineer to join their team in Farnham, England. The role involves managing electronic design projects, ensuring specifications are met, and collaborating with a team of engineers. Ideal candidates will have a Bachelor's degree in Electrical Engineering and proficiency in electronic engineering concepts. The position requires strong communication skills and the ability to handle multiple projects in a dynamic environment, offering an opportunity to contribute to innovative engineering solutions.
Head of Quality (Quality, Health, Safety & Environment) Location: Lewes, East Sussex Salary: £60,000 - £75,000 (dependent on experience) Company Overview Talented People are proud to be partnered with a leading UK-based manufacturer specialising in advanced electronic and mechanical systems for the public transport sector. With global reach and a reputation for quality, innovation, and reliability, the company designs and manufactures cutting edge solutions to exacting standards at their headquarters in East Sussex. Job Overview The QHSE Manager is a pivotal role responsible for ensuring and improving quality, health and safety, and environmental standards across the business. This includes overseeing quality assurance and control, maintaining ISO certifications, ensuring compliance with industry specific regulations (e.g., IPC standards for electronics), and driving a culture of continuous improvement. The ideal candidate will bring leadership, expertise, and a hands on approach within an electronics and mechanical assembly manufacturing environment. Key Responsibilities Quality Management: Develop, maintain, and enhance a certified QMS in alignment with ISO 9001 standards. Ensure full compliance with relevant customer, regulatory, and industry requirements. Lead quality planning, process validation, and PPAP submissions for automotive sector clients. Oversee QA and QC functions, ensuring adequate resourcing and training. Conduct regular visits to global subsidiaries and OEM customers to ensure quality consistency. Health & Safety: Ensure compliance with occupational health and safety standards, including safe handling of ESD sensitive components and hazardous materials. Carry out risk assessments, lead safety investigations, and coordinate corrective actions. Deliver relevant training in H&S procedures across departments. Environmental Management: Maintain ISO 14001 certification and ensure compliance with REACH, RoHS, and environmental regulations. Oversee e waste disposal, chemical storage, and initiatives to improve resource efficiency. Systems & Continuous Improvement: Champion continuous improvement initiatives using tools such as 8D, FMEA, SPC, and Lean Six Sigma. Manage document control for QHSE policies, SOPs, and process instructions. Analyse and report key metrics including defect rates, audit findings, and incident logs. Required Qualifications & Experience Degree or equivalent in Engineering, Quality, or a related technical discipline. At least 5 years' QHSE experience within electronics manufacturing or mechanical assembly. Strong working knowledge of ISO 9001 and ISO 14001. Hands on experience with root cause analysis, audits, PPAP, APQP, and control plans. Proficient in MS Office and QHSE software systems. Desirable Skills & Knowledge Working knowledge of IATF16949, IPC A-610, IPC/WHMA A-620. Experience with product realisation, design and process transfer. Multilingual communication skills (French, German, or Spanish desirable). Experience supporting compliance within regulated international supply chains. Key Competencies Detail oriented with strong analytical and problem solving skills. Effective communicator with excellent leadership and coaching abilities. Able to work cross functionally with engineering, manufacturing, and commercial teams. Demonstrated ability to maintain compliance and foster a culture of quality and safety. Salary, Bonus & Benefits Salary: £60,000 - £75,000 DOE Bonuses: Personal and company performance bonuses Hours: 40 hour week with flexible working between 07:30 - 09:30 start and 15:30 - 17:30 finish Holiday: 25 days annual leave + bank holidays Pension: 6% employer contribution Healthcare: Full private medical insurance (including dependants) Other benefits: Staff social events Modern office and engineering facilities Career development support
Apr 12, 2026
Full time
Head of Quality (Quality, Health, Safety & Environment) Location: Lewes, East Sussex Salary: £60,000 - £75,000 (dependent on experience) Company Overview Talented People are proud to be partnered with a leading UK-based manufacturer specialising in advanced electronic and mechanical systems for the public transport sector. With global reach and a reputation for quality, innovation, and reliability, the company designs and manufactures cutting edge solutions to exacting standards at their headquarters in East Sussex. Job Overview The QHSE Manager is a pivotal role responsible for ensuring and improving quality, health and safety, and environmental standards across the business. This includes overseeing quality assurance and control, maintaining ISO certifications, ensuring compliance with industry specific regulations (e.g., IPC standards for electronics), and driving a culture of continuous improvement. The ideal candidate will bring leadership, expertise, and a hands on approach within an electronics and mechanical assembly manufacturing environment. Key Responsibilities Quality Management: Develop, maintain, and enhance a certified QMS in alignment with ISO 9001 standards. Ensure full compliance with relevant customer, regulatory, and industry requirements. Lead quality planning, process validation, and PPAP submissions for automotive sector clients. Oversee QA and QC functions, ensuring adequate resourcing and training. Conduct regular visits to global subsidiaries and OEM customers to ensure quality consistency. Health & Safety: Ensure compliance with occupational health and safety standards, including safe handling of ESD sensitive components and hazardous materials. Carry out risk assessments, lead safety investigations, and coordinate corrective actions. Deliver relevant training in H&S procedures across departments. Environmental Management: Maintain ISO 14001 certification and ensure compliance with REACH, RoHS, and environmental regulations. Oversee e waste disposal, chemical storage, and initiatives to improve resource efficiency. Systems & Continuous Improvement: Champion continuous improvement initiatives using tools such as 8D, FMEA, SPC, and Lean Six Sigma. Manage document control for QHSE policies, SOPs, and process instructions. Analyse and report key metrics including defect rates, audit findings, and incident logs. Required Qualifications & Experience Degree or equivalent in Engineering, Quality, or a related technical discipline. At least 5 years' QHSE experience within electronics manufacturing or mechanical assembly. Strong working knowledge of ISO 9001 and ISO 14001. Hands on experience with root cause analysis, audits, PPAP, APQP, and control plans. Proficient in MS Office and QHSE software systems. Desirable Skills & Knowledge Working knowledge of IATF16949, IPC A-610, IPC/WHMA A-620. Experience with product realisation, design and process transfer. Multilingual communication skills (French, German, or Spanish desirable). Experience supporting compliance within regulated international supply chains. Key Competencies Detail oriented with strong analytical and problem solving skills. Effective communicator with excellent leadership and coaching abilities. Able to work cross functionally with engineering, manufacturing, and commercial teams. Demonstrated ability to maintain compliance and foster a culture of quality and safety. Salary, Bonus & Benefits Salary: £60,000 - £75,000 DOE Bonuses: Personal and company performance bonuses Hours: 40 hour week with flexible working between 07:30 - 09:30 start and 15:30 - 17:30 finish Holiday: 25 days annual leave + bank holidays Pension: 6% employer contribution Healthcare: Full private medical insurance (including dependants) Other benefits: Staff social events Modern office and engineering facilities Career development support
About Us At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again. About the Role Hiya is hiring a Customer Success Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. As we scale our customer base and product offerings, we need someone who can ensure our most critical customers receive excellent, timely support while helping us build the systems and processes that will support continued growth. This role exists because our support function is at an inflection point-we're moving from reactive ticket handling to building a scalable support framework that maintains high quality as volume increases. In this role, you'll own customer satisfaction outcomes for our enterprise segment, with direct accountability for resolution times, first-response quality, and overall customer experience. You'll make daily judgment calls about ticket prioritization, escalation paths, and when to involve other teams. Beyond resolving individual issues, you'll identify patterns in customer needs and translate them into playbooks and processes that improve how the entire team operates. This is a role for someone who sees support as both a craft and a system-building opportunity. What You'll Do Own the full support lifecycle for Strategic Operators and Enterprise Customers, making real-time decisions about ticket prioritization, routing, and resolution approaches to consistently meet SLA commitments for time to resolution and solution quality on first response Build and maintain support playbooks, processes, and documentation that codify best practices and enable the team to handle increasing complexity and volume without sacrificing quality Identify recurring customer pain points and patterns across tickets, translating these insights into actionable process improvements and clear feedback loops with Product and Engineering teams Operate with significant autonomy in determining how to solve customer problems within established frameworks, escalating strategically when issues require cross-functional alignment or have broader product implications Navigate ambiguity in customer issues that may lack clear documentation or precedent, using technical judgment and resourcefulness to research, test, and deliver accurate solutions What Success Looks Like Customer satisfaction scores remain high and resolution metrics improve as ticket volume scales, demonstrating that quality support can be delivered efficiently without compromising the customer experience Support processes and playbooks you create reduce time-to-competency for future team members and enable faster, more consistent resolution across the team Your insights from customer interactions directly influence product improvements and operational decisions, strengthening the feedback loop between support and the broader organization What We're Looking For Required: 1-3 years of experience in customer support, preferably in a fast-paced SaaS environment Hands on experience with support platforms such as Zendesk or Salesforce Service Cloud Technical aptitude sufficient to troubleshoot product issues, understand API basics, and communicate effectively with engineering teams Demonstrated interest in or experience building support documentation, playbooks, or process improvements Strong written communication skills with attention to clarity and detail Preferred: Experience supporting telecommunications or carrier customers Exposure to enterprise or strategic account support models Process oriented mindset with genuine interest in building scalable systems, not just solving individual problems Ownership mentality-you follow issues through to resolution and proactively identify ways to prevent similar issues in the future Comfort operating in environments where answers aren't always documented and creative problem solving is required Collaborative approach to working with Product, Engineering, and Customer Success teams to drive better outcomes for customers How We Work Hiya is not a passive environment. We expect people to take ownership, form opinions, and engage directly with hard problems. We work with a high degree of transparency and autonomy. Context is shared openly, and decisions are discussed, challenged, and then made. Once a call is made, we commit and move forward. You'll be expected to work through ambiguity, weigh tradeoffs, and take responsibility for results, while keeping a high bar for quality and customer trust. Every team member at Hiya is expected to live our core values: Serve, our customers and partners by holding a high bar for trust and quality Own, share in success and open up to failures Lead, listen, show up with a point of view but commit entirely once a decision has been made Improve, even if it means changing course or contradicting ourselves Do, rather than observe Our Interview Process Process Overview Our standard interview process follows this sequence: Initial Screen: We confirm baseline alignment, role interest, relevant experience, and logistics. Hiring Manager (HM) Screen: We evaluate role fit, expectations, and execution readiness. Take Home Working Assignment: You'll complete a take home, role-relevant assignment designed to reflect the kind of work you would do at Hiya. The assignment focuses on how you think, prioritize, and explain your approach. You'll review your work and discuss your reasoning with the interview panel. Assignment-Based Interview Loop: Interviewers will explore how you think through the work, ask questions, respond to feedback, and adapt your approach. Each interviewer focuses on specific competencies and how you make decisions, navigate tradeoffs, and collaborate in real time. Future Hiya Value Interview: An independent conversation focused on your long-term potential, judgment under ambiguity, and ability to create sustained value as scope and complexity increase. How We Invest in You Compensation & Ownership Base Salary: Compensation is determined by role scope, skills, experience, location, and market data. Equity Compensation: ownership aligned with your impact and the company's growth Benefits 25 holiday plus bank holidays Opt in salary sacrifice pension scheme (company full 4% of basic salary contribution) Paid parental leave Private medical insurance through Vitality (including dental & vision) Employer-paid life insurance 2x base salary Donation Matching for a charity of your choice (up to $1,000/ year) WFH equipment stipend $1,000/year in Professional Development funds Lunch provided on in office days This position is based in London, UK. Office post code: W1F 8WE Come Work With Us! We're building a team with diverse perspectives, identities, and professional experiences. We evaluate candidates through a business lens and believe that diversity and unique viewpoints make our company stronger, more dynamic, and a great place to build a career. We've been recognized by Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500 for our culture, innovation, leadership, compensation, and more. At Hiya, we're a people-centric company focused on helping each employee grow both personally and professionally. We create a culture of support and empowerment that challenges the status quo, resulting in an energized team that's passionate about their work. You'll love working here if you're looking for an innovative challenge that's disrupting an industry. Come join us!
Apr 12, 2026
Full time
About Us At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again. About the Role Hiya is hiring a Customer Success Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. As we scale our customer base and product offerings, we need someone who can ensure our most critical customers receive excellent, timely support while helping us build the systems and processes that will support continued growth. This role exists because our support function is at an inflection point-we're moving from reactive ticket handling to building a scalable support framework that maintains high quality as volume increases. In this role, you'll own customer satisfaction outcomes for our enterprise segment, with direct accountability for resolution times, first-response quality, and overall customer experience. You'll make daily judgment calls about ticket prioritization, escalation paths, and when to involve other teams. Beyond resolving individual issues, you'll identify patterns in customer needs and translate them into playbooks and processes that improve how the entire team operates. This is a role for someone who sees support as both a craft and a system-building opportunity. What You'll Do Own the full support lifecycle for Strategic Operators and Enterprise Customers, making real-time decisions about ticket prioritization, routing, and resolution approaches to consistently meet SLA commitments for time to resolution and solution quality on first response Build and maintain support playbooks, processes, and documentation that codify best practices and enable the team to handle increasing complexity and volume without sacrificing quality Identify recurring customer pain points and patterns across tickets, translating these insights into actionable process improvements and clear feedback loops with Product and Engineering teams Operate with significant autonomy in determining how to solve customer problems within established frameworks, escalating strategically when issues require cross-functional alignment or have broader product implications Navigate ambiguity in customer issues that may lack clear documentation or precedent, using technical judgment and resourcefulness to research, test, and deliver accurate solutions What Success Looks Like Customer satisfaction scores remain high and resolution metrics improve as ticket volume scales, demonstrating that quality support can be delivered efficiently without compromising the customer experience Support processes and playbooks you create reduce time-to-competency for future team members and enable faster, more consistent resolution across the team Your insights from customer interactions directly influence product improvements and operational decisions, strengthening the feedback loop between support and the broader organization What We're Looking For Required: 1-3 years of experience in customer support, preferably in a fast-paced SaaS environment Hands on experience with support platforms such as Zendesk or Salesforce Service Cloud Technical aptitude sufficient to troubleshoot product issues, understand API basics, and communicate effectively with engineering teams Demonstrated interest in or experience building support documentation, playbooks, or process improvements Strong written communication skills with attention to clarity and detail Preferred: Experience supporting telecommunications or carrier customers Exposure to enterprise or strategic account support models Process oriented mindset with genuine interest in building scalable systems, not just solving individual problems Ownership mentality-you follow issues through to resolution and proactively identify ways to prevent similar issues in the future Comfort operating in environments where answers aren't always documented and creative problem solving is required Collaborative approach to working with Product, Engineering, and Customer Success teams to drive better outcomes for customers How We Work Hiya is not a passive environment. We expect people to take ownership, form opinions, and engage directly with hard problems. We work with a high degree of transparency and autonomy. Context is shared openly, and decisions are discussed, challenged, and then made. Once a call is made, we commit and move forward. You'll be expected to work through ambiguity, weigh tradeoffs, and take responsibility for results, while keeping a high bar for quality and customer trust. Every team member at Hiya is expected to live our core values: Serve, our customers and partners by holding a high bar for trust and quality Own, share in success and open up to failures Lead, listen, show up with a point of view but commit entirely once a decision has been made Improve, even if it means changing course or contradicting ourselves Do, rather than observe Our Interview Process Process Overview Our standard interview process follows this sequence: Initial Screen: We confirm baseline alignment, role interest, relevant experience, and logistics. Hiring Manager (HM) Screen: We evaluate role fit, expectations, and execution readiness. Take Home Working Assignment: You'll complete a take home, role-relevant assignment designed to reflect the kind of work you would do at Hiya. The assignment focuses on how you think, prioritize, and explain your approach. You'll review your work and discuss your reasoning with the interview panel. Assignment-Based Interview Loop: Interviewers will explore how you think through the work, ask questions, respond to feedback, and adapt your approach. Each interviewer focuses on specific competencies and how you make decisions, navigate tradeoffs, and collaborate in real time. Future Hiya Value Interview: An independent conversation focused on your long-term potential, judgment under ambiguity, and ability to create sustained value as scope and complexity increase. How We Invest in You Compensation & Ownership Base Salary: Compensation is determined by role scope, skills, experience, location, and market data. Equity Compensation: ownership aligned with your impact and the company's growth Benefits 25 holiday plus bank holidays Opt in salary sacrifice pension scheme (company full 4% of basic salary contribution) Paid parental leave Private medical insurance through Vitality (including dental & vision) Employer-paid life insurance 2x base salary Donation Matching for a charity of your choice (up to $1,000/ year) WFH equipment stipend $1,000/year in Professional Development funds Lunch provided on in office days This position is based in London, UK. Office post code: W1F 8WE Come Work With Us! We're building a team with diverse perspectives, identities, and professional experiences. We evaluate candidates through a business lens and believe that diversity and unique viewpoints make our company stronger, more dynamic, and a great place to build a career. We've been recognized by Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500 for our culture, innovation, leadership, compensation, and more. At Hiya, we're a people-centric company focused on helping each employee grow both personally and professionally. We create a culture of support and empowerment that challenges the status quo, resulting in an energized team that's passionate about their work. You'll love working here if you're looking for an innovative challenge that's disrupting an industry. Come join us!
Job Title: Reach Truck Operator - Rail / Warehouse Location: Newport, Wales Pay Rate: 14.00 per hour (PAYE) Hours: Afternoon shift - 2:00pm - 10:00pm Contract: Long-term contractor role (April - August 2027) About the Role We are currently recruiting for Reach truck Operators to support operations within a busy rail manufacturing and assembly environment. This role is ideal for individuals with warehouse and logistics experience who enjoy working in a fast-paced production setting. As a Logistics Operator, you will play a key role in ensuring the smooth flow of materials from goods-inwards through to the production line, supporting the assembly teams by delivering components to the correct locations on time and in the right condition. Key Responsibilities Receive parts and components into the goods-inwards area. Unpack materials from supplier packaging, checking condition and ensuring items are ready for production use. Transport components to the lineside areas within the facility. Place parts in their designated locations or jigs to support assembly operations. Maintain a clean, organised, and safe warehouse and work environment. Use warehouse handling equipment such as Reach Trucks where required. Follow defined logistics and safety procedures to ensure efficient material flow. Skills & Experience Required Essential Previous experience working in a warehouse, logistics, or manufacturing environment. Valid Reach Truck Licence. Experience handling goods-inwards processes and stock movement. Ability to follow instructions and work to production schedules. Good attention to detail when checking and handling materials. Strong team-working skills and a proactive approach. Desirable Experience working in rail, automotive, or engineering manufacturing environments. Familiarity with lineside delivery processes in a production facility. Basic knowledge of warehouse inventory systems. What We're Looking For Reliable individuals who can support production teams efficiently. Team players with a positive and proactive attitude. Someone who takes pride in maintaining high standards of organisation, safety, and accuracy. Why Join Us? Long-term contract running until August 2027. Opportunity to work within a rail manufacturing environment supporting large-scale production operations. Competitive 14.00 per hour If you have warehouse logistics experience and a valid Reach Truck licence, we'd love to hear from you. Apply today to be part of a team supporting critical rail manufacturing operations. INDWARE Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 12, 2026
Contractor
Job Title: Reach Truck Operator - Rail / Warehouse Location: Newport, Wales Pay Rate: 14.00 per hour (PAYE) Hours: Afternoon shift - 2:00pm - 10:00pm Contract: Long-term contractor role (April - August 2027) About the Role We are currently recruiting for Reach truck Operators to support operations within a busy rail manufacturing and assembly environment. This role is ideal for individuals with warehouse and logistics experience who enjoy working in a fast-paced production setting. As a Logistics Operator, you will play a key role in ensuring the smooth flow of materials from goods-inwards through to the production line, supporting the assembly teams by delivering components to the correct locations on time and in the right condition. Key Responsibilities Receive parts and components into the goods-inwards area. Unpack materials from supplier packaging, checking condition and ensuring items are ready for production use. Transport components to the lineside areas within the facility. Place parts in their designated locations or jigs to support assembly operations. Maintain a clean, organised, and safe warehouse and work environment. Use warehouse handling equipment such as Reach Trucks where required. Follow defined logistics and safety procedures to ensure efficient material flow. Skills & Experience Required Essential Previous experience working in a warehouse, logistics, or manufacturing environment. Valid Reach Truck Licence. Experience handling goods-inwards processes and stock movement. Ability to follow instructions and work to production schedules. Good attention to detail when checking and handling materials. Strong team-working skills and a proactive approach. Desirable Experience working in rail, automotive, or engineering manufacturing environments. Familiarity with lineside delivery processes in a production facility. Basic knowledge of warehouse inventory systems. What We're Looking For Reliable individuals who can support production teams efficiently. Team players with a positive and proactive attitude. Someone who takes pride in maintaining high standards of organisation, safety, and accuracy. Why Join Us? Long-term contract running until August 2027. Opportunity to work within a rail manufacturing environment supporting large-scale production operations. Competitive 14.00 per hour If you have warehouse logistics experience and a valid Reach Truck licence, we'd love to hear from you. Apply today to be part of a team supporting critical rail manufacturing operations. INDWARE Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Job Description Job Description FPGA Engineer Full Time Derby or Glasgow You will work within our safety critical FPGA development team across all phases of the design lifecycle from requirements elicitation through to equipment testing. The team uses agile SCRUM methods to develop high integrity FPGA based applications adopting the latest state-of-the-art toolsets. Training will be provided where required to equip you with the skills necessary to develop requirements, architectures, designs, HDL code, associated tests and supporting infrastructure for applications essential for the protection and monitoring of a nuclear propulsion plant. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. What you will be doing You will follow a safety critical development lifecycle to: Develop requirements, from equipment to implementation level, for FPGA based designs Develop and Verify VHDL code Support hardware-based testing of your designs Author and review design documentation You will liaise with Software, Hardware, Systems and Verification teams to ensure customer expectations are met effectively and efficiently You will contribute to the continuing improvement of the development processes and product quality Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. Be qualified to Degree level (or equivalent experience) in Electronics Engineering, Computer Science, or related discipline Be experienced in designing and verifying designs expressed using VHDL Have the ability to provide clear, concise and accurate technical reports Experience of the following, whilst not essential, would be beneficial: Languages: SystemVerilog TCL Python Tools: Siemens - QuestaSim / ModelSim Siemens - Questa PropCheck Siemens - FormalPro Synopsys - Synplify Pro IBM Engineering Requirements DOORS Azure DevOps Git Standards, Frameworks and Techniques Knowledge and experience of safety standards such as IEC 61513, IEC 62566, IEC 26262, DO-254 UVM Constrained Random Testing Formal Verification We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for the Rolls-Royce Submarines business an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Electrical and Electronics Posting Date 22 Jan 2026; 00:01 Posting End Date PandoLogic.
Apr 12, 2026
Full time
Job Description Job Description FPGA Engineer Full Time Derby or Glasgow You will work within our safety critical FPGA development team across all phases of the design lifecycle from requirements elicitation through to equipment testing. The team uses agile SCRUM methods to develop high integrity FPGA based applications adopting the latest state-of-the-art toolsets. Training will be provided where required to equip you with the skills necessary to develop requirements, architectures, designs, HDL code, associated tests and supporting infrastructure for applications essential for the protection and monitoring of a nuclear propulsion plant. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. What you will be doing You will follow a safety critical development lifecycle to: Develop requirements, from equipment to implementation level, for FPGA based designs Develop and Verify VHDL code Support hardware-based testing of your designs Author and review design documentation You will liaise with Software, Hardware, Systems and Verification teams to ensure customer expectations are met effectively and efficiently You will contribute to the continuing improvement of the development processes and product quality Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. Be qualified to Degree level (or equivalent experience) in Electronics Engineering, Computer Science, or related discipline Be experienced in designing and verifying designs expressed using VHDL Have the ability to provide clear, concise and accurate technical reports Experience of the following, whilst not essential, would be beneficial: Languages: SystemVerilog TCL Python Tools: Siemens - QuestaSim / ModelSim Siemens - Questa PropCheck Siemens - FormalPro Synopsys - Synplify Pro IBM Engineering Requirements DOORS Azure DevOps Git Standards, Frameworks and Techniques Knowledge and experience of safety standards such as IEC 61513, IEC 62566, IEC 26262, DO-254 UVM Constrained Random Testing Formal Verification We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for the Rolls-Royce Submarines business an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Electrical and Electronics Posting Date 22 Jan 2026; 00:01 Posting End Date PandoLogic.
Posted Thursday 19 February 2026 at 01:00 Expires Saturday 11 April 2026 at 00:59 We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it startswith me - we deliver That New Look Feeling for our customers and each other. THE ROLE As a Transformation Manager within our Distribution Centre, you will lead and deliver strategic and operational change initiatives that drive meaningful improvements across the site. You will focus on enhancing performance, efficiency, safety, cost effectiveness, and customer experience through process optimisation, the adoption of new technologies, and cultural development. Acting as a vital link between strategy and day to day operations, you will ensure transformation activity is effectively implemented, fully embedded, and delivers sustainable long term benefits. WHATS IN IT FOR YOU Being part of the New Look Team means you get access to a great range of benefits & perks You'll love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We're all about celebrating our success, so we have a profit-related bonus scheme. Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. Benefit from free Virtual GP access for you and your children - it allows you to speak to a doctor at a time and date that suits you. Big trip on the cards? Unlock extra leave with our buy more holiday scheme . Celebrate YOU! Enjoy an extra paid day off on your birthday each year. Do your bit for the environment and save money with our Cycle2Work scheme. Driving in? There's free secure on-site parking available for your convenience . Grab a bite at our on-site subsidised canteen. Please note - these benefits and perks are non-contractual and may be changed from time to time. WHAT YOU'LL BE DOING (RESPONSIBILITIES) Transformation & Change Delivery Be instrumental in end-to-end transformation programmes across DC operations, including process redesign & operating model changes Translate business strategy into practical, site-level transformation plans Own and manage transformation roadmaps, milestones, and benefits tracking Ensure change initiatives are embedded and sustained post-implementation Drive a culture of continuous improvement using Lean, Six Sigma, or similar methodologies Identify inefficiencies and improvement opportunities across inbound, outbound, inventory, and support functions Facilitate workshops, value stream mapping, and problem-solving sessions Coach operational leaders and teams in CI tools and behaviours Operational Excellence Partner with DC leadership to improve productivity, service, cost, and quality KPIs Support peak readiness planning and post-peak reviews Ensure changes align with health & safety, compliance, and regulatory requirements Support standardisation of processes across shifts or multiple sites (if applicable) Stakeholder Management Work closely with Operations, Engineering, IT, HR, Finance, and central transformation teams Influence senior stakeholders and operational leaders to gain buy-in and momentum Manage third-party partners, consultants, or system vendors where required People & Culture Support leadership teams through change, building engagement and resilience Champion a data-driven, customer-focused, and continuous improvement mindset Develop transformation and CI capability within the DC WHO YOU ARE (YOUR SKILLS/EXPERIEINCE) Proven experience delivering transformation or change within a Distribution Centre, Logistics, or Supply Chain environment Strong understanding of DC operations (inbound, outbound, inventory, labour planning) Experience leading cross-functional change initiatives in a fast-paced operational setting Strong analytical and problem-solving skills Excellent stakeholder management and communication skills Ability to influence without direct authority Lean / Six Sigma certification (Green Belt or above) Experience with WMS implementations or upgrades Exposure to automation or mechanisation projects Why New Look? We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess Job Family ACD018 - ACD Strategic Planning/Corporate Development
Apr 12, 2026
Full time
Posted Thursday 19 February 2026 at 01:00 Expires Saturday 11 April 2026 at 00:59 We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it startswith me - we deliver That New Look Feeling for our customers and each other. THE ROLE As a Transformation Manager within our Distribution Centre, you will lead and deliver strategic and operational change initiatives that drive meaningful improvements across the site. You will focus on enhancing performance, efficiency, safety, cost effectiveness, and customer experience through process optimisation, the adoption of new technologies, and cultural development. Acting as a vital link between strategy and day to day operations, you will ensure transformation activity is effectively implemented, fully embedded, and delivers sustainable long term benefits. WHATS IN IT FOR YOU Being part of the New Look Team means you get access to a great range of benefits & perks You'll love our generous staff discount - 40% off for you and a loved one, and 25% off for up to 12 friends and family members! Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway. Plan for your retirement while you work with our contributory private pension scheme. We're all about celebrating our success, so we have a profit-related bonus scheme. Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave. Benefit from free Virtual GP access for you and your children - it allows you to speak to a doctor at a time and date that suits you. Big trip on the cards? Unlock extra leave with our buy more holiday scheme . Celebrate YOU! Enjoy an extra paid day off on your birthday each year. Do your bit for the environment and save money with our Cycle2Work scheme. Driving in? There's free secure on-site parking available for your convenience . Grab a bite at our on-site subsidised canteen. Please note - these benefits and perks are non-contractual and may be changed from time to time. WHAT YOU'LL BE DOING (RESPONSIBILITIES) Transformation & Change Delivery Be instrumental in end-to-end transformation programmes across DC operations, including process redesign & operating model changes Translate business strategy into practical, site-level transformation plans Own and manage transformation roadmaps, milestones, and benefits tracking Ensure change initiatives are embedded and sustained post-implementation Drive a culture of continuous improvement using Lean, Six Sigma, or similar methodologies Identify inefficiencies and improvement opportunities across inbound, outbound, inventory, and support functions Facilitate workshops, value stream mapping, and problem-solving sessions Coach operational leaders and teams in CI tools and behaviours Operational Excellence Partner with DC leadership to improve productivity, service, cost, and quality KPIs Support peak readiness planning and post-peak reviews Ensure changes align with health & safety, compliance, and regulatory requirements Support standardisation of processes across shifts or multiple sites (if applicable) Stakeholder Management Work closely with Operations, Engineering, IT, HR, Finance, and central transformation teams Influence senior stakeholders and operational leaders to gain buy-in and momentum Manage third-party partners, consultants, or system vendors where required People & Culture Support leadership teams through change, building engagement and resilience Champion a data-driven, customer-focused, and continuous improvement mindset Develop transformation and CI capability within the DC WHO YOU ARE (YOUR SKILLS/EXPERIEINCE) Proven experience delivering transformation or change within a Distribution Centre, Logistics, or Supply Chain environment Strong understanding of DC operations (inbound, outbound, inventory, labour planning) Experience leading cross-functional change initiatives in a fast-paced operational setting Strong analytical and problem-solving skills Excellent stakeholder management and communication skills Ability to influence without direct authority Lean / Six Sigma certification (Green Belt or above) Experience with WMS implementations or upgrades Exposure to automation or mechanisation projects Why New Look? We care about you and the planet and believe fashion should be a force for positive change . We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth applicationprocess Job Family ACD018 - ACD Strategic Planning/Corporate Development
Job Description Hardware Engineer 5 days in the Office Derby, Raynesway. A role within Submarines will offer you the opportunity to work across all phases of the product life cycle, solving technical challenges across a wide range of digital, software, programmable hardware and electronics technologies, systems, and applications. You will be able to build the career you desire as an engineer, technical specialist, or technical leader. We want you to maximise your potential and will support your technical development through coaching, experience, and training. This will include professional mentoring to start your journey towards becoming a chartered engineer or to continue your professional development. Why Rolls-Royce? Our submarines business is responsible for the design, manufacture, supply and through-life support of nuclear propulsion-related products and systems in support of the Royal Navy's submarine fleet. You can find out more about the amazing projects that we are working on here:- Join us and we'll provide an environment where you can be yourself. An inclusive, digital-first culture that invests in you, gives you a platform for continuous learning, and access to an incredible breadth and depth of opportunities to grow your career. You will be encouraged to bring in fresh ideas and generate creative ways of working to make a stepped improvement in our effectiveness, allowing you to make an impact in delivering programmes that are strategically important to the nation. You will work within our safety critical hardware development team across all phases of product design lifecycles. The team uses agile SCRUM methods to develop high integrity products adopting the latest state-of-the-art toolsets. Training will be provided where required to equip you with the skills necessary to develop requirements, architectures and designs for controls applications essential for the protection and monitoring of nuclear propulsion plant. In addition to design activities, you will be engaged in the integration of programmable parts on to existing hardware products and you will define and carry out platform integration testing on a range of products. The applications you will be involved in are leading-edge solutions addressing the challenges of meeting the highest safety integrity requirements. Within the hardware team there are opportunities to develop your career in technical management, team leadership or as a technical specialist. The team offers the opportunity to become an expert in the use of state-of-the-art toolsets. What we offer: We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. We encourage flexible working arrangements and support hybrid working wherever possible, so you can always be at your best - wherever and whenever you work. What you'll be doing: You will follow a process driven Hardware development lifecycle to deliver customer requirements by: Developing high-level hardware design requirements using DOORS, Architecting Hardware solutions, Defining low level requirements and detailed designs, Designing circuits, selecting components and capturing schematics, Integrating of software and programmable hardware onto hardware platforms, Defining and carrying out detailed integration testing, Developing automated testing procedures, Managing change control and configuration management, You will be engaged in problem solving, You will be required to demonstrate process adherence and solution correctness, You will be expected to engage in continued improvement of our hardware development process, for cost and timescale reduction and quality improvement, You will support process and technical audits, and product design reviews, You will liaise with software, systems, programmable hardware and safety teams, You will manage suppliers, including scoping packages of work and reviewing their deliveries. Who we are looking for: At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles Qualified to degree level, In Electronics Engineering, or related discipline, Self-motivated and enthusiastic to become familiar with new techniques and tools, Experienced and talented hardware engineer. Experienced in digital electronics design, Experienced in programmable logic device design, Experienced in real-time systems Awareness of safety-critical development constraints (e.g. IEC62566), Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. You can learn more about our global inclusion strategy at To work for Rolls-Royce Submarines you need to hold a Security Check (SC) clearance without any caveats to that clearance. Rolls-Royce will support the application for Security Clearance if you don't currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets, you must hold a UK nationality. Any dual nationals will require additional scrutiny and background checks prior to commencing work with RRSL. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Electrical and Electronics Posting Date 15 Jan 2026; 00:01 Posting End Date PandoLogic.
Apr 12, 2026
Full time
Job Description Hardware Engineer 5 days in the Office Derby, Raynesway. A role within Submarines will offer you the opportunity to work across all phases of the product life cycle, solving technical challenges across a wide range of digital, software, programmable hardware and electronics technologies, systems, and applications. You will be able to build the career you desire as an engineer, technical specialist, or technical leader. We want you to maximise your potential and will support your technical development through coaching, experience, and training. This will include professional mentoring to start your journey towards becoming a chartered engineer or to continue your professional development. Why Rolls-Royce? Our submarines business is responsible for the design, manufacture, supply and through-life support of nuclear propulsion-related products and systems in support of the Royal Navy's submarine fleet. You can find out more about the amazing projects that we are working on here:- Join us and we'll provide an environment where you can be yourself. An inclusive, digital-first culture that invests in you, gives you a platform for continuous learning, and access to an incredible breadth and depth of opportunities to grow your career. You will be encouraged to bring in fresh ideas and generate creative ways of working to make a stepped improvement in our effectiveness, allowing you to make an impact in delivering programmes that are strategically important to the nation. You will work within our safety critical hardware development team across all phases of product design lifecycles. The team uses agile SCRUM methods to develop high integrity products adopting the latest state-of-the-art toolsets. Training will be provided where required to equip you with the skills necessary to develop requirements, architectures and designs for controls applications essential for the protection and monitoring of nuclear propulsion plant. In addition to design activities, you will be engaged in the integration of programmable parts on to existing hardware products and you will define and carry out platform integration testing on a range of products. The applications you will be involved in are leading-edge solutions addressing the challenges of meeting the highest safety integrity requirements. Within the hardware team there are opportunities to develop your career in technical management, team leadership or as a technical specialist. The team offers the opportunity to become an expert in the use of state-of-the-art toolsets. What we offer: We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. We encourage flexible working arrangements and support hybrid working wherever possible, so you can always be at your best - wherever and whenever you work. What you'll be doing: You will follow a process driven Hardware development lifecycle to deliver customer requirements by: Developing high-level hardware design requirements using DOORS, Architecting Hardware solutions, Defining low level requirements and detailed designs, Designing circuits, selecting components and capturing schematics, Integrating of software and programmable hardware onto hardware platforms, Defining and carrying out detailed integration testing, Developing automated testing procedures, Managing change control and configuration management, You will be engaged in problem solving, You will be required to demonstrate process adherence and solution correctness, You will be expected to engage in continued improvement of our hardware development process, for cost and timescale reduction and quality improvement, You will support process and technical audits, and product design reviews, You will liaise with software, systems, programmable hardware and safety teams, You will manage suppliers, including scoping packages of work and reviewing their deliveries. Who we are looking for: At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles Qualified to degree level, In Electronics Engineering, or related discipline, Self-motivated and enthusiastic to become familiar with new techniques and tools, Experienced and talented hardware engineer. Experienced in digital electronics design, Experienced in programmable logic device design, Experienced in real-time systems Awareness of safety-critical development constraints (e.g. IEC62566), Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. You can learn more about our global inclusion strategy at To work for Rolls-Royce Submarines you need to hold a Security Check (SC) clearance without any caveats to that clearance. Rolls-Royce will support the application for Security Clearance if you don't currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets, you must hold a UK nationality. Any dual nationals will require additional scrutiny and background checks prior to commencing work with RRSL. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Electrical and Electronics Posting Date 15 Jan 2026; 00:01 Posting End Date PandoLogic.
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK • London, UK Posted Friday 6 March 2026 at 6:00 am Technical Lead Department: Engineering, Technology Location: Sheffield, Talbot Green or London Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent Salary: Up to £120,000 Number of Direct Reports: Up to 4 Tes is a global EdTech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head on. With over 13 million educators in our community and partnerships with 25,000 schools in more than 100 countries, Tes has been making a meaningful difference for over 100 years. Role Overview We are seeking a Technical Lead to join our Technology team in Sheffield, Talbot Green or London. Reporting to the Head of Engineering, you will play a pivotal role in shaping Tes' engineering culture as we continue modernising our product ecosystem. You will lead a team of Software Engineers in an agile, highly collaborative environment that values transparency, continuous learning, and technical excellence. Our teams include Product Managers, Scrum Masters, QA Engineers and Engineers all working together to deliver secure, reliable, and impactful solutions used by educators around the world. If you want to lead with purpose and build technology that genuinely makes a difference, this is your opportunity. Key Responsibilities Lead, mentor, and develop a team of Software Engineers, fostering a high performing and growth focused culture Provide people leadership including 1:1s, coaching, performance management and career development Strengthen engineering practices across security, release processes, performance and documentation Drive delivery excellence by ensuring sprint commitments are met and high value features reach customers consistently Actively participate in agile ceremonies and collaborate closely with cross functional teams Recruit, onboard and develop engineering talent, including apprentices and early career engineers Partner with Solution Architects to design enterprise grade SaaS services used across Tes Champion engineering best practices and help shape our developer experience and wider engineering culture Collaborate with other Tech Leads and Heads of Engineering to estimate, refine and prioritise initiatives What Will You Need to Succeed? Technical Experience Hands on experience building services with React, Java and C# Strong mobile development experience across iOS and Android (Kotlin/Java, Swift/Objective C, React Native) Strong understanding of design patterns, particularly hexagonal architecture Experience working with REST APIs, API blueprints and modern integration patterns Proficiency in NoSQL and relational databases Knowledge of web and event driven microservices, message queues, and caching Familiarity with search technologies Experience deploying microservices using Docker and Kubernetes Strong collaboration with QA and a commitment to quality first delivery Understanding of CI/CD, performance optimisation, feature toggling and A/B testing Demonstrated strong engineering capabilities (assessed via interview testing) Commitment to continuous learning and keeping up with emerging technologies Leadership Experience Proven experience leading and managing software engineering teams Strong background in coaching, performance development and building high performing engineering cultures What Do You Get in Return? 25 days annual leave rising to 30 Access to My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme Employee Assistance Programme Monthly Tes socials Access to extensive Learning & Development opportunities
Apr 12, 2026
Full time
Norfolk St, Sheffield City Centre, Sheffield S1 2JE, UK • London, UK Posted Friday 6 March 2026 at 6:00 am Technical Lead Department: Engineering, Technology Location: Sheffield, Talbot Green or London Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent Salary: Up to £120,000 Number of Direct Reports: Up to 4 Tes is a global EdTech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head on. With over 13 million educators in our community and partnerships with 25,000 schools in more than 100 countries, Tes has been making a meaningful difference for over 100 years. Role Overview We are seeking a Technical Lead to join our Technology team in Sheffield, Talbot Green or London. Reporting to the Head of Engineering, you will play a pivotal role in shaping Tes' engineering culture as we continue modernising our product ecosystem. You will lead a team of Software Engineers in an agile, highly collaborative environment that values transparency, continuous learning, and technical excellence. Our teams include Product Managers, Scrum Masters, QA Engineers and Engineers all working together to deliver secure, reliable, and impactful solutions used by educators around the world. If you want to lead with purpose and build technology that genuinely makes a difference, this is your opportunity. Key Responsibilities Lead, mentor, and develop a team of Software Engineers, fostering a high performing and growth focused culture Provide people leadership including 1:1s, coaching, performance management and career development Strengthen engineering practices across security, release processes, performance and documentation Drive delivery excellence by ensuring sprint commitments are met and high value features reach customers consistently Actively participate in agile ceremonies and collaborate closely with cross functional teams Recruit, onboard and develop engineering talent, including apprentices and early career engineers Partner with Solution Architects to design enterprise grade SaaS services used across Tes Champion engineering best practices and help shape our developer experience and wider engineering culture Collaborate with other Tech Leads and Heads of Engineering to estimate, refine and prioritise initiatives What Will You Need to Succeed? Technical Experience Hands on experience building services with React, Java and C# Strong mobile development experience across iOS and Android (Kotlin/Java, Swift/Objective C, React Native) Strong understanding of design patterns, particularly hexagonal architecture Experience working with REST APIs, API blueprints and modern integration patterns Proficiency in NoSQL and relational databases Knowledge of web and event driven microservices, message queues, and caching Familiarity with search technologies Experience deploying microservices using Docker and Kubernetes Strong collaboration with QA and a commitment to quality first delivery Understanding of CI/CD, performance optimisation, feature toggling and A/B testing Demonstrated strong engineering capabilities (assessed via interview testing) Commitment to continuous learning and keeping up with emerging technologies Leadership Experience Proven experience leading and managing software engineering teams Strong background in coaching, performance development and building high performing engineering cultures What Do You Get in Return? 25 days annual leave rising to 30 Access to My Benefits World Free eye care cover Life Assurance Cycle to Work Scheme Employee Assistance Programme Monthly Tes socials Access to extensive Learning & Development opportunities
SenseOn is looking for a Security Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. You will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment. Software Development & Integration Engineering Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre-Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance. Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI-driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi-annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.
Apr 12, 2026
Full time
SenseOn is looking for a Security Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. You will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment. Software Development & Integration Engineering Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre-Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance. Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI-driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi-annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.
