Assistant General Manager / Assistant Resident Services Manager Are you experienced in property operations and ready to take greater ownership of a residential site? Cobalt is recruiting an Assistant General Manager / Assistant Resident Services Manager for an established residential property organisation in Bristol. This opportunity would suit someone from a BTR, PBSA, estate agency, property maintenance or FM background who understands what it takes to keep a property running effectively while delivering a high standard of service to residents. No formal qualifications are required. We are much more interested in your practical property experience, ability to manage people and confidence taking responsibility for a site. The organisation Our client is an established residential property organisation focused on providing well-managed homes and a high standard of resident service. You will join an operation where resident experience and effective property management sit closely together, giving you exposure to both the customer-facing and operational sides of residential property. The role and responsibilities As Assistant General Manager / Assistant Resident Services Manager, you will support the Resident Services Manager with the day-to-day operation of the Bristol site and management of the Resident Services Associates. Importantly, this is not a position where you will simply provide administrative support. When the Resident Services Manager is absent, you will take responsibility for the site and will need to be comfortable making decisions and ensuring operations continue effectively. Your responsibilities will include: Managing and supporting the Resident Services Associates, including rotas, training and mentoring. Taking responsibility for the site when deputising for the Resident Services Manager. Managing resident enquiries and escalated complaints through to an appropriate resolution. Overseeing operational activity including voids, end-of-tenancy processes, property inspections, health and safety checks and communal areas. Coordinating contractors, cleaning teams and maintenance operatives and raising relevant works orders. Supporting lettings activity, including viewings, move-ins, move-outs and Right to Rent checks. Helping the site achieve its customer service, operational and performance targets. Supporting resident engagement and events to create a positive experience for people living within the development. Assisting with weekly and monthly operational reporting and maintaining an awareness of site expenditure. The Assistant General Manager will work 40 hours across five days per week. Shifts will typically be either 8:00am-5:30pm or 11:00am-8:00pm. You will also work one Saturday in every two, with a day off in lieu. The skills and experience needed Formal qualifications are not required for this opportunity. Your experience within property and your ability to take responsibility for a residential site are more important. We are looking for someone with: Working knowledge gained within BTR, PBSA, estate agency, property maintenance or facilities management. Experience of managing or supervising people and supporting their day-to-day performance. An understanding of property operations, resident or customer service and maintenance requirements. The confidence to take ownership of a site when the Resident Services Manager is unavailable. The ability to coordinate contractors and work effectively with internal property, lettings, customer service and facilities teams. Clear written and verbal communication skills, including the ability to manage resident concerns professionally. Experience of working towards operational or customer service targets. If you have built your property experience within PBSA, BTR, estate agency, maintenance or FM and are looking for an opportunity offering greater site responsibility, this Assistant General Manager / Assistant Resident Services Manager position could be a strong next step. Interviews are ongoing, so apply now to be considered for this Bristol opportunity. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know.
Nov 01, 2026
Full time
Assistant General Manager / Assistant Resident Services Manager Are you experienced in property operations and ready to take greater ownership of a residential site? Cobalt is recruiting an Assistant General Manager / Assistant Resident Services Manager for an established residential property organisation in Bristol. This opportunity would suit someone from a BTR, PBSA, estate agency, property maintenance or FM background who understands what it takes to keep a property running effectively while delivering a high standard of service to residents. No formal qualifications are required. We are much more interested in your practical property experience, ability to manage people and confidence taking responsibility for a site. The organisation Our client is an established residential property organisation focused on providing well-managed homes and a high standard of resident service. You will join an operation where resident experience and effective property management sit closely together, giving you exposure to both the customer-facing and operational sides of residential property. The role and responsibilities As Assistant General Manager / Assistant Resident Services Manager, you will support the Resident Services Manager with the day-to-day operation of the Bristol site and management of the Resident Services Associates. Importantly, this is not a position where you will simply provide administrative support. When the Resident Services Manager is absent, you will take responsibility for the site and will need to be comfortable making decisions and ensuring operations continue effectively. Your responsibilities will include: Managing and supporting the Resident Services Associates, including rotas, training and mentoring. Taking responsibility for the site when deputising for the Resident Services Manager. Managing resident enquiries and escalated complaints through to an appropriate resolution. Overseeing operational activity including voids, end-of-tenancy processes, property inspections, health and safety checks and communal areas. Coordinating contractors, cleaning teams and maintenance operatives and raising relevant works orders. Supporting lettings activity, including viewings, move-ins, move-outs and Right to Rent checks. Helping the site achieve its customer service, operational and performance targets. Supporting resident engagement and events to create a positive experience for people living within the development. Assisting with weekly and monthly operational reporting and maintaining an awareness of site expenditure. The Assistant General Manager will work 40 hours across five days per week. Shifts will typically be either 8:00am-5:30pm or 11:00am-8:00pm. You will also work one Saturday in every two, with a day off in lieu. The skills and experience needed Formal qualifications are not required for this opportunity. Your experience within property and your ability to take responsibility for a residential site are more important. We are looking for someone with: Working knowledge gained within BTR, PBSA, estate agency, property maintenance or facilities management. Experience of managing or supervising people and supporting their day-to-day performance. An understanding of property operations, resident or customer service and maintenance requirements. The confidence to take ownership of a site when the Resident Services Manager is unavailable. The ability to coordinate contractors and work effectively with internal property, lettings, customer service and facilities teams. Clear written and verbal communication skills, including the ability to manage resident concerns professionally. Experience of working towards operational or customer service targets. If you have built your property experience within PBSA, BTR, estate agency, maintenance or FM and are looking for an opportunity offering greater site responsibility, this Assistant General Manager / Assistant Resident Services Manager position could be a strong next step. Interviews are ongoing, so apply now to be considered for this Bristol opportunity. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let your Cobalt consultant know.
Please note: Applicants must be fluent in both English and Japanese to qualify for this position. Sales Consultant (Japanese Desk) Reporting to- Harry Foster, Lettings Director (Hampstead) About Us David Astburys estate agency was born in 2017. From the outset, our mission has been to deliver a high-touch, personalised service to clients, all while creating a vibrant and supportive work environment for our team. We firmly believe that a happy team translates to happy clients, and we're proud to see our approach yielding results. As the community agent, we take pride in our unique story. We currently have three offices located in Crouch End, Islington and most recently West Hampstead which opened in May 2024. This year is going to be a busy and exciting year for David Astburys team as the business reaches new heights. About You At David Astburys we are looking for passionate, hard-working, and driven professionals looking to progress in their career and who want to be part of an innovative, vibrant, friendly and community focused environment. We are looking for someone who is aligned with our company values of being committed, passionate and fun. We hope that you enjoy working in a target driven environment and have relevant experience in Lettings. You possess great customer service skills as well as attention to detail and desire to succeed. About the Japanese desk As pioneers in the industry, Excel was the first British agency to establish a dedicated Japanese Lettings Desk-setting the standard for expertise in this unique market. Now part of the David Astburys family, we continue to build on that legacy, providing tailored relocation and lettings services for Japanese clients across London's most prestigious neighbourhoods. Our in-depth cultural understanding, language support, and long-standing corporate relationships ensure a smooth and trusted experience for both tenants and landlords alike. The past three decades have seen us build enduring relationships with a host of London based Japanese corporations that depend on us to source suitable Japanese houses and apartments meeting the discerning requirements of their executive employees. This sector of the market has been not only extremely difficult to break into but also to maintain a strong presence in over the last 30 years, due to the intrinsic requirements of the Japanese corporate tenants. We have positioned ourselves as the go-to agent for forward-thinking individuals and companies who appreciate the balance of extensive knowledge of Japanese business and cultural practices, alongside unrivalled local knowledge and expertise that helps our Landlords maximise the potential of their rental investments. The role of Japanese Lettings Consultant is pivotal to maintaining and developing these longstanding relationships and ensuring that David Astburys remains a trusted name in the Japanese Corporate Lettings world. Responsibilities As a Japanese Consultant, you will be responsible for: Above all, delivering first-class customer service to our landlords and tenants Registering applicants on our database Conducting property viewings with senior employees and the families of the corporate clients we service Negotiating offers between landlords and prospective tenants Facilitating the transition of prospective tenants to the compliance team for referencing Coordinating flat preparation prior to scheduled move-ins Prompt, professional, and proactive communication with all clients Detailed record-keeping with our CRM software Participation in community led activities/initiatives held by the company Working and speaking directly with the HR departments of the clients we work with (SMBC, Obayashi etc) If possible, to be comfortable attending client meetings to meet and discuss opportunities with Japanese clients and corporate relocation agents. Essential Requirements Fluency in both English and Japanese Excellent customer service skills Strong organisational skills and attention to detail Ambitious and enjoys working in a target driven environment Full, clean driving licence To be discussed in special circumstance Desirable Requirements Good knowledge of the lettings process and current industry laws and regulations Willingness to participate in further professional training Employee Benefits Training & Development Opportunities NEST Pension Scheme (3% employer contribution) Company trips abroad Additional paid day off for your birthday Employee of the Month Rewards Employee of the year award (£1,000) Newcomer of the year award (£1,000) Many more
Nov 01, 2026
Full time
Please note: Applicants must be fluent in both English and Japanese to qualify for this position. Sales Consultant (Japanese Desk) Reporting to- Harry Foster, Lettings Director (Hampstead) About Us David Astburys estate agency was born in 2017. From the outset, our mission has been to deliver a high-touch, personalised service to clients, all while creating a vibrant and supportive work environment for our team. We firmly believe that a happy team translates to happy clients, and we're proud to see our approach yielding results. As the community agent, we take pride in our unique story. We currently have three offices located in Crouch End, Islington and most recently West Hampstead which opened in May 2024. This year is going to be a busy and exciting year for David Astburys team as the business reaches new heights. About You At David Astburys we are looking for passionate, hard-working, and driven professionals looking to progress in their career and who want to be part of an innovative, vibrant, friendly and community focused environment. We are looking for someone who is aligned with our company values of being committed, passionate and fun. We hope that you enjoy working in a target driven environment and have relevant experience in Lettings. You possess great customer service skills as well as attention to detail and desire to succeed. About the Japanese desk As pioneers in the industry, Excel was the first British agency to establish a dedicated Japanese Lettings Desk-setting the standard for expertise in this unique market. Now part of the David Astburys family, we continue to build on that legacy, providing tailored relocation and lettings services for Japanese clients across London's most prestigious neighbourhoods. Our in-depth cultural understanding, language support, and long-standing corporate relationships ensure a smooth and trusted experience for both tenants and landlords alike. The past three decades have seen us build enduring relationships with a host of London based Japanese corporations that depend on us to source suitable Japanese houses and apartments meeting the discerning requirements of their executive employees. This sector of the market has been not only extremely difficult to break into but also to maintain a strong presence in over the last 30 years, due to the intrinsic requirements of the Japanese corporate tenants. We have positioned ourselves as the go-to agent for forward-thinking individuals and companies who appreciate the balance of extensive knowledge of Japanese business and cultural practices, alongside unrivalled local knowledge and expertise that helps our Landlords maximise the potential of their rental investments. The role of Japanese Lettings Consultant is pivotal to maintaining and developing these longstanding relationships and ensuring that David Astburys remains a trusted name in the Japanese Corporate Lettings world. Responsibilities As a Japanese Consultant, you will be responsible for: Above all, delivering first-class customer service to our landlords and tenants Registering applicants on our database Conducting property viewings with senior employees and the families of the corporate clients we service Negotiating offers between landlords and prospective tenants Facilitating the transition of prospective tenants to the compliance team for referencing Coordinating flat preparation prior to scheduled move-ins Prompt, professional, and proactive communication with all clients Detailed record-keeping with our CRM software Participation in community led activities/initiatives held by the company Working and speaking directly with the HR departments of the clients we work with (SMBC, Obayashi etc) If possible, to be comfortable attending client meetings to meet and discuss opportunities with Japanese clients and corporate relocation agents. Essential Requirements Fluency in both English and Japanese Excellent customer service skills Strong organisational skills and attention to detail Ambitious and enjoys working in a target driven environment Full, clean driving licence To be discussed in special circumstance Desirable Requirements Good knowledge of the lettings process and current industry laws and regulations Willingness to participate in further professional training Employee Benefits Training & Development Opportunities NEST Pension Scheme (3% employer contribution) Company trips abroad Additional paid day off for your birthday Employee of the Month Rewards Employee of the year award (£1,000) Newcomer of the year award (£1,000) Many more
Help deliver new affordable homes where they're needed most. We're looking for a Development Project Manage r to support the delivery of affordable housing across Lincolnshire. As a Development Project Manager, you'll play a key role in delivering our growth ambitions, managing a portfolio of housing development projects valued between £1m and £15m, with a total programme value of up to £70m. You'll oversee projects from inception through to completion, ensuring delivery against timescales, budgets, and quality expectations, while fostering strong and productive relationships with Homes England, mayoral authorities, developers, contractors, and other key partners. Why join LHP? We're more than a housing provider - we're a purpose-driven team that cares deeply about our customers, our communities, and each other. Alongside a salary of £50,521 you'll enjoy a fantastic range of benefits: - An employee wellbeing package worth up to £1,200 per year (Westfield Health) -Enhanced family leave and maternity policies. Discounted shopping vouchers. A brilliant salary sacrifices pension scheme - with up to 12% employer contribution. 24 days' holiday (excluding bank holidays), increasing annually for your first five years. Opportunities to earn extra leave for full attendance, plus buy/sell options. Access to Mental Health First Aiders across the business. You'll also join a positive team culture where your development is a priority and your ideas are valued. Where I'd work: This role is primarily based within our Grimsby or Boston communities, however occasionally travel may be required across Lincolnshire. You'll have the autonomy to manage your own diary and the flexibility to work from locations that best support the delivery of your projects across Lincolnshire. This could be at our main offices in Grimsby or Boston, our various community hubs, at home, local coffee shops, or wherever works best for you. Why this role matters: At Lincolnshire Housing Partnership (LHP), we believe everyone deserves a safe, secure, and supportive place to call home. One of our core objectives is to provide safe and well-maintained homes to people in Lincolnshire This isn't just a development role; it's an opportunity to shape the future of our communities. You'll play a key role in delivering our ambition of 2,350 new homes by 2036, working with developers, partners, and customers to create high-quality, energy-efficient homes that help reduce fuel poverty, lower environmental impact, and provide places people are proud to call home. What would a typical week look like? As A Development Project Manager , your week will be varied -focused, and full of opportunities to make a real difference. It could look like: Managing a portfolio of development schemes, ensuring projects are delivered on time, within budget, and to the required quality standards. Visiting development sites to monitor progress, review build quality, and resolve any issues that could impact delivery. Working closely with developers, contractors, consultants, and legal partners to keep projects moving forward. Overseeing land acquisitions, legal agreements, easements, and Section agreements to support successful project delivery. Reviewing designs, specifications, and compliance requirements to ensure developments meet organisational, planning, and regulatory standards. Managing project budgets and cashflows across multiple schemes, forecasting spend and monitoring financial performance. Procuring and overseeing specialist consultants, surveys, and professional services required throughout the development lifecycle. Updating development systems and project records with key information on costs, programme milestones, risks, and completions. Producing reports and presenting project updates to colleagues across finance, lettings, sales, and senior leadership teams. Exploring and progressing new development opportunities, building strong partnerships with stakeholders, and helping deliver more homes for local communities. What I'd need: The most important thing we look for is your attitude and values. We want someone who: - Builds trust through openness and accountability - Treats every customer with dignity and respect - Works collaboratively with colleagues and partners - Shows genuine empathy and understands different perspectives If you care about helping people and you're willing to learn, we'll support you to build the rest, It would be great if you also bring: A project management qualification or relevant experience in delivering development projects Experience in delivering multi-tenure projects. A construction related degree (i.e HNC/HND in Built Environment) Knowledge of land acquisition processes, including site appraisals, due diligence, and property transactions. Experience working with legal teams to progress land purchases, contracts, easements, wayleaves, and other property agreements. Experience in contract management Experience in building relationships with internal, external partners and key stakeholders Demonstrable knowledge of building construction, contracts and contract management and associated legislation Can work well on their own and as part of a team. Can use a laptop confidently, including Microsoft Word, Excel, and Outlook. Ability to Drive and access to their own vehicle Even better if you bring: Experience in using financial appraisal and project management software (i.e. Proval) Experience working in the social housing sector Please view the full job description for a full list of responsibilities How to apply Ready to help us create places to be proud of? Apply today via our website by submitting your CV and a cover letter detailing why you would make an excellent candidate for this role Interviews will be held in person in our Grimsby office on Tuesday 24th November We may also invite shortlisted candidates to an initial conversation via Microsoft Teams in advance of these interviews.
Nov 01, 2026
Full time
Help deliver new affordable homes where they're needed most. We're looking for a Development Project Manage r to support the delivery of affordable housing across Lincolnshire. As a Development Project Manager, you'll play a key role in delivering our growth ambitions, managing a portfolio of housing development projects valued between £1m and £15m, with a total programme value of up to £70m. You'll oversee projects from inception through to completion, ensuring delivery against timescales, budgets, and quality expectations, while fostering strong and productive relationships with Homes England, mayoral authorities, developers, contractors, and other key partners. Why join LHP? We're more than a housing provider - we're a purpose-driven team that cares deeply about our customers, our communities, and each other. Alongside a salary of £50,521 you'll enjoy a fantastic range of benefits: - An employee wellbeing package worth up to £1,200 per year (Westfield Health) -Enhanced family leave and maternity policies. Discounted shopping vouchers. A brilliant salary sacrifices pension scheme - with up to 12% employer contribution. 24 days' holiday (excluding bank holidays), increasing annually for your first five years. Opportunities to earn extra leave for full attendance, plus buy/sell options. Access to Mental Health First Aiders across the business. You'll also join a positive team culture where your development is a priority and your ideas are valued. Where I'd work: This role is primarily based within our Grimsby or Boston communities, however occasionally travel may be required across Lincolnshire. You'll have the autonomy to manage your own diary and the flexibility to work from locations that best support the delivery of your projects across Lincolnshire. This could be at our main offices in Grimsby or Boston, our various community hubs, at home, local coffee shops, or wherever works best for you. Why this role matters: At Lincolnshire Housing Partnership (LHP), we believe everyone deserves a safe, secure, and supportive place to call home. One of our core objectives is to provide safe and well-maintained homes to people in Lincolnshire This isn't just a development role; it's an opportunity to shape the future of our communities. You'll play a key role in delivering our ambition of 2,350 new homes by 2036, working with developers, partners, and customers to create high-quality, energy-efficient homes that help reduce fuel poverty, lower environmental impact, and provide places people are proud to call home. What would a typical week look like? As A Development Project Manager , your week will be varied -focused, and full of opportunities to make a real difference. It could look like: Managing a portfolio of development schemes, ensuring projects are delivered on time, within budget, and to the required quality standards. Visiting development sites to monitor progress, review build quality, and resolve any issues that could impact delivery. Working closely with developers, contractors, consultants, and legal partners to keep projects moving forward. Overseeing land acquisitions, legal agreements, easements, and Section agreements to support successful project delivery. Reviewing designs, specifications, and compliance requirements to ensure developments meet organisational, planning, and regulatory standards. Managing project budgets and cashflows across multiple schemes, forecasting spend and monitoring financial performance. Procuring and overseeing specialist consultants, surveys, and professional services required throughout the development lifecycle. Updating development systems and project records with key information on costs, programme milestones, risks, and completions. Producing reports and presenting project updates to colleagues across finance, lettings, sales, and senior leadership teams. Exploring and progressing new development opportunities, building strong partnerships with stakeholders, and helping deliver more homes for local communities. What I'd need: The most important thing we look for is your attitude and values. We want someone who: - Builds trust through openness and accountability - Treats every customer with dignity and respect - Works collaboratively with colleagues and partners - Shows genuine empathy and understands different perspectives If you care about helping people and you're willing to learn, we'll support you to build the rest, It would be great if you also bring: A project management qualification or relevant experience in delivering development projects Experience in delivering multi-tenure projects. A construction related degree (i.e HNC/HND in Built Environment) Knowledge of land acquisition processes, including site appraisals, due diligence, and property transactions. Experience working with legal teams to progress land purchases, contracts, easements, wayleaves, and other property agreements. Experience in contract management Experience in building relationships with internal, external partners and key stakeholders Demonstrable knowledge of building construction, contracts and contract management and associated legislation Can work well on their own and as part of a team. Can use a laptop confidently, including Microsoft Word, Excel, and Outlook. Ability to Drive and access to their own vehicle Even better if you bring: Experience in using financial appraisal and project management software (i.e. Proval) Experience working in the social housing sector Please view the full job description for a full list of responsibilities How to apply Ready to help us create places to be proud of? Apply today via our website by submitting your CV and a cover letter detailing why you would make an excellent candidate for this role Interviews will be held in person in our Grimsby office on Tuesday 24th November We may also invite shortlisted candidates to an initial conversation via Microsoft Teams in advance of these interviews.
Help deliver new affordable homes where they're needed most. We're looking for a Development Project Manage r to support the delivery of affordable housing across Lincolnshire. As a Development Project Manager, you'll play a key role in delivering our growth ambitions, managing a portfolio of housing development projects valued between £1m and £15m, with a total programme value of up to £70m. You'll oversee projects from inception through to completion, ensuring delivery against timescales, budgets, and quality expectations, while fostering strong and productive relationships with Homes England, mayoral authorities, developers, contractors, and other key partners. Why join LHP? We're more than a housing provider - we're a purpose-driven team that cares deeply about our customers, our communities, and each other. Alongside a salary of £ 50,521 you'll enjoy a fantastic range of benefits: - An employee wellbeing package worth up to £1,200 per year (Westfield Health) -Enhanced family leave and maternity policies. Discounted shopping vouchers. A brilliant salary sacrifices pension scheme - with up to 12% employer contribution. 24 days' holiday (excluding bank holidays), increasing annually for your first five years. Opportunities to earn extra leave for full attendance, plus buy/sell options. Access to Mental Health First Aiders across the business. You'll also join a positive team culture where your development is a priority and your ideas are valued. Where I'd work: This role is primarily based within our Grimsby or Boston communities, however occasionally travel may be required across Lincolnshire. You'll have the autonomy to manage your own diary and the flexibility to work from locations that best support the delivery of your projects across Lincolnshire. This could be at our main offices in Grimsby or Boston, our various community hubs, at home, local coffee shops, or wherever works best for you. Why this role matters: At Lincolnshire Housing Partnership (LHP), we believe everyone deserves a safe, secure, and supportive place to call home. One of our core objectives is to provide safe and well-maintained homes to people in Lincolnshire This isn't just a development role; it's an opportunity to shape the future of our communities. You'll play a key role in delivering our ambition of 2,350 new homes by 2036, working with developers, partners, and customers to create high-quality, energy-efficient homes that help reduce fuel poverty, lower environmental impact, and provide places people are proud to call home. What would a typical week look like? As A Development Project Manager , your week will be varied -focused, and full of opportunities to make a real difference. It could look like: Managing a portfolio of development schemes, ensuring projects are delivered on time, within budget, and to the required quality standards. Visiting development sites to monitor progress, review build quality, and resolve any issues that could impact delivery. Working closely with developers, contractors, consultants, and legal partners to keep projects moving forward. Overseeing land acquisitions, legal agreements, easements, and Section agreements to support successful project delivery. Reviewing designs, specifications, and compliance requirements to ensure developments meet organisational, planning, and regulatory standards. Managing project budgets and cashflows across multiple schemes, forecasting spend and monitoring financial performance. Procuring and overseeing specialist consultants, surveys, and professional services required throughout the development lifecycle. Updating development systems and project records with key information on costs, programme milestones, risks, and completions. Producing reports and presenting project updates to colleagues across finance, lettings, sales, and senior leadership teams. Exploring and progressing new development opportunities, building strong partnerships with stakeholders, and helping deliver more homes for local communities. What I'd need: The most important thing we look for is your attitude and values. We want someone who: - Builds trust through openness and accountability - Treats every customer with dignity and respect - Works collaboratively with colleagues and partners - Shows genuine empathy and understands different perspectives If you care about helping people and you're willing to learn, we'll support you to build the rest, It would be great if you also bring: A project management qualification or relevant experience in delivering development projects Experience in delivering multi-tenure projects. A construction related degree (i.e HNC/HND in Built Environment) Knowledge of land acquisition processes, including site appraisals, due diligence, and property transactions. Experience working with legal teams to progress land purchases, contracts, easements, wayleaves, and other property agreements. Experience in contract management Experience in building relationships with internal, external partners and key stakeholders Demonstrable knowledge of building construction, contracts and contract management and associated legislation Can work well on their own and as part of a team. Can use a laptop confidently, including Microsoft Word, Excel, and Outlook. Ability to Drive and access to their own vehicle Even better if you bring: Experience in using financial appraisal and project management software (i.e. Proval) Experience working in the social housing sector Please view the full job description for a full list of responsibilities How to apply Ready to help us create places to be proud of? Apply today via our website by submitting your CV and a cover letter detailing why you would make an excellent candidate for this role Interviews will be held in person in our Grimsby office on Tuesday 24th November We may also invite shortlisted candidates to an initial conversation via Microsoft Teams in advance of these interviews.
Nov 01, 2026
Full time
Help deliver new affordable homes where they're needed most. We're looking for a Development Project Manage r to support the delivery of affordable housing across Lincolnshire. As a Development Project Manager, you'll play a key role in delivering our growth ambitions, managing a portfolio of housing development projects valued between £1m and £15m, with a total programme value of up to £70m. You'll oversee projects from inception through to completion, ensuring delivery against timescales, budgets, and quality expectations, while fostering strong and productive relationships with Homes England, mayoral authorities, developers, contractors, and other key partners. Why join LHP? We're more than a housing provider - we're a purpose-driven team that cares deeply about our customers, our communities, and each other. Alongside a salary of £ 50,521 you'll enjoy a fantastic range of benefits: - An employee wellbeing package worth up to £1,200 per year (Westfield Health) -Enhanced family leave and maternity policies. Discounted shopping vouchers. A brilliant salary sacrifices pension scheme - with up to 12% employer contribution. 24 days' holiday (excluding bank holidays), increasing annually for your first five years. Opportunities to earn extra leave for full attendance, plus buy/sell options. Access to Mental Health First Aiders across the business. You'll also join a positive team culture where your development is a priority and your ideas are valued. Where I'd work: This role is primarily based within our Grimsby or Boston communities, however occasionally travel may be required across Lincolnshire. You'll have the autonomy to manage your own diary and the flexibility to work from locations that best support the delivery of your projects across Lincolnshire. This could be at our main offices in Grimsby or Boston, our various community hubs, at home, local coffee shops, or wherever works best for you. Why this role matters: At Lincolnshire Housing Partnership (LHP), we believe everyone deserves a safe, secure, and supportive place to call home. One of our core objectives is to provide safe and well-maintained homes to people in Lincolnshire This isn't just a development role; it's an opportunity to shape the future of our communities. You'll play a key role in delivering our ambition of 2,350 new homes by 2036, working with developers, partners, and customers to create high-quality, energy-efficient homes that help reduce fuel poverty, lower environmental impact, and provide places people are proud to call home. What would a typical week look like? As A Development Project Manager , your week will be varied -focused, and full of opportunities to make a real difference. It could look like: Managing a portfolio of development schemes, ensuring projects are delivered on time, within budget, and to the required quality standards. Visiting development sites to monitor progress, review build quality, and resolve any issues that could impact delivery. Working closely with developers, contractors, consultants, and legal partners to keep projects moving forward. Overseeing land acquisitions, legal agreements, easements, and Section agreements to support successful project delivery. Reviewing designs, specifications, and compliance requirements to ensure developments meet organisational, planning, and regulatory standards. Managing project budgets and cashflows across multiple schemes, forecasting spend and monitoring financial performance. Procuring and overseeing specialist consultants, surveys, and professional services required throughout the development lifecycle. Updating development systems and project records with key information on costs, programme milestones, risks, and completions. Producing reports and presenting project updates to colleagues across finance, lettings, sales, and senior leadership teams. Exploring and progressing new development opportunities, building strong partnerships with stakeholders, and helping deliver more homes for local communities. What I'd need: The most important thing we look for is your attitude and values. We want someone who: - Builds trust through openness and accountability - Treats every customer with dignity and respect - Works collaboratively with colleagues and partners - Shows genuine empathy and understands different perspectives If you care about helping people and you're willing to learn, we'll support you to build the rest, It would be great if you also bring: A project management qualification or relevant experience in delivering development projects Experience in delivering multi-tenure projects. A construction related degree (i.e HNC/HND in Built Environment) Knowledge of land acquisition processes, including site appraisals, due diligence, and property transactions. Experience working with legal teams to progress land purchases, contracts, easements, wayleaves, and other property agreements. Experience in contract management Experience in building relationships with internal, external partners and key stakeholders Demonstrable knowledge of building construction, contracts and contract management and associated legislation Can work well on their own and as part of a team. Can use a laptop confidently, including Microsoft Word, Excel, and Outlook. Ability to Drive and access to their own vehicle Even better if you bring: Experience in using financial appraisal and project management software (i.e. Proval) Experience working in the social housing sector Please view the full job description for a full list of responsibilities How to apply Ready to help us create places to be proud of? Apply today via our website by submitting your CV and a cover letter detailing why you would make an excellent candidate for this role Interviews will be held in person in our Grimsby office on Tuesday 24th November We may also invite shortlisted candidates to an initial conversation via Microsoft Teams in advance of these interviews.
Job title: Assistant Lettings Manager Salary : £21,000 - £24,000 OTE £40,000 - £42,000 Location : Upminster This role is looking for someone to deputise the Lettings Manager when they are away from the office and providing pivotal support to the rest of the team on a daily basis. The role will be ideal for a Senior Lettings Consultant looking to make the next step up in their career or someone currently working in a management role already, but within an environment which is failing to recognise their full potential, provide the necessary training and support required or offer limited opportunities to improve their earning potential. Requirements : Minimum 4 years present and consistent experience within Residential Lettings. Excellent communication skills, with a positive, professional attitude and approach IT proficient, you will be familiar with MS Office packages. Accuracy and a strong attention to detail. A pro-active approach within a fast-paced environment A strong desire & ability to lead and motivate an enthusiastic team and ensure that both individual and team performance is maintained to the required level. A full UK driving license is required to fulfil this role.
Nov 01, 2026
Full time
Job title: Assistant Lettings Manager Salary : £21,000 - £24,000 OTE £40,000 - £42,000 Location : Upminster This role is looking for someone to deputise the Lettings Manager when they are away from the office and providing pivotal support to the rest of the team on a daily basis. The role will be ideal for a Senior Lettings Consultant looking to make the next step up in their career or someone currently working in a management role already, but within an environment which is failing to recognise their full potential, provide the necessary training and support required or offer limited opportunities to improve their earning potential. Requirements : Minimum 4 years present and consistent experience within Residential Lettings. Excellent communication skills, with a positive, professional attitude and approach IT proficient, you will be familiar with MS Office packages. Accuracy and a strong attention to detail. A pro-active approach within a fast-paced environment A strong desire & ability to lead and motivate an enthusiastic team and ensure that both individual and team performance is maintained to the required level. A full UK driving license is required to fulfil this role.
Lettings Consultant OTE £28,000-£32,000 Full-Time or Part-Time Dunmow Looking to build a successful career in residential lettings? We're recruiting for a Lettings Consultant to join an award-winning property business in Dunmow, working within a successful and supportive team. This is an excellent opportunity for an enthusiastic, confident, and customer-focused individual looking to establish or develop their career in property, with full training, uncapped commission, and clear opportunities for progression. The Role As a Lettings Consultant, you will: Liaise with prospective tenants to understand their requirements and circumstances Match applicants with suitable rental properties from the available portfolio Coordinate and conduct property viewings Build strong relationships with landlords and tenants Negotiate tenancy terms and agreements Undertake property valuations and present the company's services to prospective landlords Conduct periodic property inspections Deliver exceptional customer service face-to-face and over the telephone Maintain accurate records and update internal systems Lettings Consultant Requirements Previous experience in property, estate agency, or lettings is advantageous, but not essential Confident, professional communication skills Strong customer service and relationship-building abilities Positive, enthusiastic, and competitive approach Excellent organisational skills and attention to detail Comfortable working in a fast-paced environment IT proficient, including Microsoft Office packages Quick to learn new systems and processes Full UK driving licence and access to your own vehicle (essential) What's on Offer? £24,000-£25,000 basic salary, depending on experience Uncapped commission structure Realistic OTE of £28,000-£32,000 Full training and ongoing professional development Structured career progression opportunities Full-time or part-time working options Birthday day off Company pension scheme Company events Employee referral programme Apply Today! If you're enthusiastic about property, enjoy working with people, and are looking for an opportunity to develop your skills, increase your earning potential, and build a long-term career in residential lettings, we'd love to hear from you. Apply now to be considered for this exciting opportunity in Dunmow.
Nov 01, 2026
Full time
Lettings Consultant OTE £28,000-£32,000 Full-Time or Part-Time Dunmow Looking to build a successful career in residential lettings? We're recruiting for a Lettings Consultant to join an award-winning property business in Dunmow, working within a successful and supportive team. This is an excellent opportunity for an enthusiastic, confident, and customer-focused individual looking to establish or develop their career in property, with full training, uncapped commission, and clear opportunities for progression. The Role As a Lettings Consultant, you will: Liaise with prospective tenants to understand their requirements and circumstances Match applicants with suitable rental properties from the available portfolio Coordinate and conduct property viewings Build strong relationships with landlords and tenants Negotiate tenancy terms and agreements Undertake property valuations and present the company's services to prospective landlords Conduct periodic property inspections Deliver exceptional customer service face-to-face and over the telephone Maintain accurate records and update internal systems Lettings Consultant Requirements Previous experience in property, estate agency, or lettings is advantageous, but not essential Confident, professional communication skills Strong customer service and relationship-building abilities Positive, enthusiastic, and competitive approach Excellent organisational skills and attention to detail Comfortable working in a fast-paced environment IT proficient, including Microsoft Office packages Quick to learn new systems and processes Full UK driving licence and access to your own vehicle (essential) What's on Offer? £24,000-£25,000 basic salary, depending on experience Uncapped commission structure Realistic OTE of £28,000-£32,000 Full training and ongoing professional development Structured career progression opportunities Full-time or part-time working options Birthday day off Company pension scheme Company events Employee referral programme Apply Today! If you're enthusiastic about property, enjoy working with people, and are looking for an opportunity to develop your skills, increase your earning potential, and build a long-term career in residential lettings, we'd love to hear from you. Apply now to be considered for this exciting opportunity in Dunmow.
Job title: Lettings Consultant Salaries: 21,000 - 28,000 Location : Upminster Hours : Full time Or Part time I am looking for Lettings and Senior Lettings Consultants, and those looking to get into the industry. If you are confident, happy to be client facing and keen to build a career then one of the options we have will suit you. Duties : Liaising with potential new tenants to understand their individual requirements Make informed recommendations of suitable properties to rent and landlords Develop a good understanding of the property portfolio Coordinate and conduct property viewings Negotiating terms between the landlord and tenants Conduct periodic inspections of our rental properties Undertake property valuations Present our company services to landlords Attributes : Own car is essential Enthusiastic and competitive Excellent communication skills IT proficient
Nov 01, 2026
Full time
Job title: Lettings Consultant Salaries: 21,000 - 28,000 Location : Upminster Hours : Full time Or Part time I am looking for Lettings and Senior Lettings Consultants, and those looking to get into the industry. If you are confident, happy to be client facing and keen to build a career then one of the options we have will suit you. Duties : Liaising with potential new tenants to understand their individual requirements Make informed recommendations of suitable properties to rent and landlords Develop a good understanding of the property portfolio Coordinate and conduct property viewings Negotiating terms between the landlord and tenants Conduct periodic inspections of our rental properties Undertake property valuations Present our company services to landlords Attributes : Own car is essential Enthusiastic and competitive Excellent communication skills IT proficient
Job title: Lettings Consultant Salaries: 21,000 - 28,000 Location : Dunmow Hours : Full time Or Part time I am looking for Lettings and Senior Lettings Consultants, and those looking to get into the industry. If you are confident, happy to be client facing and keen to build a career then one of the options we have will suit you. Duties : Liaising with potential new tenants to understand their individual requirements Make informed recommendations of suitable properties to rent and landlords Develop a good understanding of the property portfolio Coordinate and conduct property viewings Negotiating terms between the landlord and tenants Conduct periodic inspections of our rental properties Undertake property valuations Present our company services to landlords Attributes : Own car is essential Enthusiastic and competitive Excellent communication skills IT proficient
Nov 01, 2026
Full time
Job title: Lettings Consultant Salaries: 21,000 - 28,000 Location : Dunmow Hours : Full time Or Part time I am looking for Lettings and Senior Lettings Consultants, and those looking to get into the industry. If you are confident, happy to be client facing and keen to build a career then one of the options we have will suit you. Duties : Liaising with potential new tenants to understand their individual requirements Make informed recommendations of suitable properties to rent and landlords Develop a good understanding of the property portfolio Coordinate and conduct property viewings Negotiating terms between the landlord and tenants Conduct periodic inspections of our rental properties Undertake property valuations Present our company services to landlords Attributes : Own car is essential Enthusiastic and competitive Excellent communication skills IT proficient
Senior Lettings Consultant OTE up to £32,000 Your birthday day off! Experienced in residential lettings and looking to take the next step in your property career? We're recruiting for a Senior Lettings Consultant to join an award-winning estate agency in Dunmow, working within a successful and established team. This is an excellent opportunity for a driven, customer-focused property professional with strong local market knowledge, confident negotiation skills, and a passion for winning new business and delivering exceptional service. The Role As a Senior Lettings Consultant, you will: Undertake rental valuations and secure new landlord instructions Negotiate with landlords and provide professional lettings advice Develop a strong understanding of the local lettings market Coordinate and conduct property viewings with prospective tenants Match applicants with suitable properties based on their requirements Build and maintain strong relationships with landlords and tenants Negotiate tenancy terms between landlords and prospective tenants Deliver exceptional customer service throughout the lettings process Maintain accurate records and update internal systems Senior Lettings Consultant Requirements Minimum of 2 years' current residential lettings experience (essential) Strong knowledge of the lettings process and local rental market Confident, outgoing, and professionally presented Enthusiastic, motivated, and target-driven Excellent communication and negotiation skills Strong customer service and relationship-building abilities IT proficient, including Microsoft Office packages Quick to learn and comfortable using bespoke software systems Full UK driving licence (essential) Passionate about delivering a first-class customer experience What's on Offer? £25,000-£27,000 basic salary, depending on experience Attractive commission structure Realistic OTE of up to £32,000 Ongoing training and professional development Structured career progression opportunities Birthday day off Company pension scheme Company events Employee referral programme Apply Today! If you're an experienced Lettings Consultant ready to take the next step in your career, develop your earning potential, and play a key role within a successful estate agency, we'd love to hear from you. Apply now to be considered for this exciting opportunity in Dunmow.
Nov 01, 2026
Full time
Senior Lettings Consultant OTE up to £32,000 Your birthday day off! Experienced in residential lettings and looking to take the next step in your property career? We're recruiting for a Senior Lettings Consultant to join an award-winning estate agency in Dunmow, working within a successful and established team. This is an excellent opportunity for a driven, customer-focused property professional with strong local market knowledge, confident negotiation skills, and a passion for winning new business and delivering exceptional service. The Role As a Senior Lettings Consultant, you will: Undertake rental valuations and secure new landlord instructions Negotiate with landlords and provide professional lettings advice Develop a strong understanding of the local lettings market Coordinate and conduct property viewings with prospective tenants Match applicants with suitable properties based on their requirements Build and maintain strong relationships with landlords and tenants Negotiate tenancy terms between landlords and prospective tenants Deliver exceptional customer service throughout the lettings process Maintain accurate records and update internal systems Senior Lettings Consultant Requirements Minimum of 2 years' current residential lettings experience (essential) Strong knowledge of the lettings process and local rental market Confident, outgoing, and professionally presented Enthusiastic, motivated, and target-driven Excellent communication and negotiation skills Strong customer service and relationship-building abilities IT proficient, including Microsoft Office packages Quick to learn and comfortable using bespoke software systems Full UK driving licence (essential) Passionate about delivering a first-class customer experience What's on Offer? £25,000-£27,000 basic salary, depending on experience Attractive commission structure Realistic OTE of up to £32,000 Ongoing training and professional development Structured career progression opportunities Birthday day off Company pension scheme Company events Employee referral programme Apply Today! If you're an experienced Lettings Consultant ready to take the next step in your career, develop your earning potential, and play a key role within a successful estate agency, we'd love to hear from you. Apply now to be considered for this exciting opportunity in Dunmow.
Job Description Hamptons are currently looking for an experienced Lettings Consultant to join our Chiswick office. From the moment you start your career with us as a Lettings Consultant, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things. Key Responsibilities: Meeting and registering new applicants Organising & carrying out viewings Maintain regular contact with landlords and applicants and note all correspondence and communications Achieve all daily and weekly targets Arrange, organise and conduct all viewings in line with the landlord s instructions Negotiate where instructed any offers received Have an in-depth understanding of the local market place thus gaining an advantage over our competitors Work closely with the Manager to identify new business opportunities and maximise them Experience & Skills Required: Excellent organisational and prioritisation skills Excellent written and verbal communication skills Full and clean driving licence Previous Estate Agency experience within a negotiator role or in a sales environment, an advantage but not essential Working knowledge of Microsoft Office Benefits for you as a Lettings Consultant: Company car or car allowance An exceptional, uncapped commission structure Continued opportunities for career progression Award winning training Fantastic company culture In the 150 years since we first opened our doors for business as Estate Agents, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people. EA09086
Nov 01, 2026
Full time
Job Description Hamptons are currently looking for an experienced Lettings Consultant to join our Chiswick office. From the moment you start your career with us as a Lettings Consultant, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things. Key Responsibilities: Meeting and registering new applicants Organising & carrying out viewings Maintain regular contact with landlords and applicants and note all correspondence and communications Achieve all daily and weekly targets Arrange, organise and conduct all viewings in line with the landlord s instructions Negotiate where instructed any offers received Have an in-depth understanding of the local market place thus gaining an advantage over our competitors Work closely with the Manager to identify new business opportunities and maximise them Experience & Skills Required: Excellent organisational and prioritisation skills Excellent written and verbal communication skills Full and clean driving licence Previous Estate Agency experience within a negotiator role or in a sales environment, an advantage but not essential Working knowledge of Microsoft Office Benefits for you as a Lettings Consultant: Company car or car allowance An exceptional, uncapped commission structure Continued opportunities for career progression Award winning training Fantastic company culture In the 150 years since we first opened our doors for business as Estate Agents, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people. EA09086
Job title: Lettings Consultant Salaries: 21,000 - 28,000 Location : Witham Hours : Full time I am looking for Lettings and Senior Lettings Consultants, and those looking to get into the industry. If you are confident, happy to be client facing and keen to build a career then one of the options we have will suit you. Duties : Liaising with potential new tenants to understand their individual requirements Make informed recommendations of suitable properties to rent and landlords Develop a good understanding of the property portfolio Coordinate and conduct property viewings Negotiating terms between the landlord and tenants Conduct periodic inspections of our rental properties Undertake property valuations Present our company services to landlords Attributes : Own car is essential Enthusiastic and competitive Excellent communication skills IT proficient
Nov 01, 2026
Full time
Job title: Lettings Consultant Salaries: 21,000 - 28,000 Location : Witham Hours : Full time I am looking for Lettings and Senior Lettings Consultants, and those looking to get into the industry. If you are confident, happy to be client facing and keen to build a career then one of the options we have will suit you. Duties : Liaising with potential new tenants to understand their individual requirements Make informed recommendations of suitable properties to rent and landlords Develop a good understanding of the property portfolio Coordinate and conduct property viewings Negotiating terms between the landlord and tenants Conduct periodic inspections of our rental properties Undertake property valuations Present our company services to landlords Attributes : Own car is essential Enthusiastic and competitive Excellent communication skills IT proficient
Job title: Lettings Consultant Salaries: 21,000 - 28,000 Location : Chelmsford Hours : Full time I am looking for Lettings and Senior Lettings Consultants, and those looking to get into the industry. If you are confident, happy to be client facing and keen to build a career then one of the options we have will suit you. Duties : Liaising with potential new tenants to understand their individual requirements Make informed recommendations of suitable properties to rent and landlords Develop a good understanding of the property portfolio Coordinate and conduct property viewings Negotiating terms between the landlord and tenants Conduct periodic inspections of our rental properties Undertake property valuations Present our company services to landlords Attributes : Own car is essential Enthusiastic and competitive Excellent communication skills IT proficient
Nov 01, 2026
Full time
Job title: Lettings Consultant Salaries: 21,000 - 28,000 Location : Chelmsford Hours : Full time I am looking for Lettings and Senior Lettings Consultants, and those looking to get into the industry. If you are confident, happy to be client facing and keen to build a career then one of the options we have will suit you. Duties : Liaising with potential new tenants to understand their individual requirements Make informed recommendations of suitable properties to rent and landlords Develop a good understanding of the property portfolio Coordinate and conduct property viewings Negotiating terms between the landlord and tenants Conduct periodic inspections of our rental properties Undertake property valuations Present our company services to landlords Attributes : Own car is essential Enthusiastic and competitive Excellent communication skills IT proficient
Job Description Hamptons are currently looking for an experienced Lettings Consultant to join our Sunningdale office. From the moment you start your career with us as a Lettings Consultant, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things. Key Responsibilities: Meeting and registering new applicants Organising & carrying out viewings Maintain regular contact with landlords and applicants and note all correspondence and communications Achieve all daily and weekly targets Arrange, organise and conduct all viewings in line with the landlord s instructions Negotiate where instructed any offers received Have an in-depth understanding of the local market place thus gaining an advantage over our competitors Work closely with the Manager to identify new business opportunities and maximise them Experience & Skills Required: Excellent organisational and prioritisation skills Excellent written and verbal communication skills Full and clean driving licence Previous Estate Agency experience within a negotiator role or in a sales environment, an advantage but not essential Working knowledge of Microsoft Office Benefits for you as a Lettings Consultant: Company car or car allowance An exceptional, uncapped commission structure Continued opportunities for career progression Award winning training Fantastic company culture In the 150 years since we first opened our doors for business as Estate Agents, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people. EA08926
Nov 01, 2026
Full time
Job Description Hamptons are currently looking for an experienced Lettings Consultant to join our Sunningdale office. From the moment you start your career with us as a Lettings Consultant, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things. Key Responsibilities: Meeting and registering new applicants Organising & carrying out viewings Maintain regular contact with landlords and applicants and note all correspondence and communications Achieve all daily and weekly targets Arrange, organise and conduct all viewings in line with the landlord s instructions Negotiate where instructed any offers received Have an in-depth understanding of the local market place thus gaining an advantage over our competitors Work closely with the Manager to identify new business opportunities and maximise them Experience & Skills Required: Excellent organisational and prioritisation skills Excellent written and verbal communication skills Full and clean driving licence Previous Estate Agency experience within a negotiator role or in a sales environment, an advantage but not essential Working knowledge of Microsoft Office Benefits for you as a Lettings Consultant: Company car or car allowance An exceptional, uncapped commission structure Continued opportunities for career progression Award winning training Fantastic company culture In the 150 years since we first opened our doors for business as Estate Agents, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people. EA08926
Senior Property Manager - Cobham - £35,000 to £45,000 Must have proven Residential Property Management experience Must be a UK Resident and ideally live within a 30-minute commute of the area. Hold a full UK driving licence and own car Benefits: Basic £35,000 OTE £40,000 - £45,000 Including supplier commission & refurb projects Monday to Friday 9am - 6pm Strong training and development plan Clear progression pathway Contribution towards gym/sports club memberships or private health insurance Life assurance 55p mileage Senior Property Manager Responsibilities: Manage the day-to-day requirements of the managed property portfolio Act as the principal point of contact for landlords, tenants and contractors Coordinate reactive and planned maintenance, obtaining quotations and landlord authorisation as required Instruct and oversee contractors, ensuring works are completed satisfactorily and within agreed timescales Manage property-related complaints, disputes and maintenance emergencies Identify maintenance requirements and arrange appropriate follow-up works Coordinate cleaning, repairs and preparation of properties between tenancies, working closely with the lettings team. Oversee residential refurbishment and improvement projects, ranging from minor works to substantial refurbishments Prepare scopes of work, obtain quotations and agree budgets with landlords Coordinate contractors, monitor progress and expenditure, and ensure projects are completed to an appropriate standard Maintain regular communication with landlords throughout projects Work closely with the Lettings Compliance Consultant to ensure properties meet statutory and regulatory requirements Identify and address property safety and compliance concerns Assist the finance team with rent arrears matters where required Check contractor invoices and ensure expenditure is appropriately authorised and recorded Schedule and undertake routine property inspections, preparing reports and recommendations for landlords Oversee tenancy check-outs, including reviewing inventories, assessing dilapidations and negotiating deposit deductions Maintain strong relationships with landlords and tenants, providing proactive communication and advice Manage escalated property management issues and support landlord retention Maintain accurate property records, correspondence and maintenance histories Work collaboratively with the lettings, compliance and finance teams to deliver a seamless service Support continuous improvement of property management procedures and service standards Senior Property Manager required skills: Proven Residential Property Management experience Strong knowledge of Residential Lettings Legislation & Compliance Experience managing maintenance, contractors, property inspections and tenancy check-outs Excellent organisational, communication and problem-solving skills Commercial awareness, initiative and the ability to work autonomously Hold a full UK driving licence and have the use of your own car Please note that if you do not have the relevant experience required for the role, your application will not be considered. Additional Company Information: This family-run estate agency has been a trusted part of the local community for years, combining genuine care with a real passion for property. What started as a small business has grown into a well-known name, thanks to strong values, local expertise, and a focus on giving every client the best experience possible. Now led by the second generation, the team brings fresh ideas while still keeping the personal touch they're known for. They take the time to understand each client's needs, show homes in their best light, and guide people through every step of their move. With great local knowledge and a drive to keep improving, they continue to help people find the place they're proud to call home. If you are an experienced Senior Property Manager, then apply today!
Nov 01, 2026
Full time
Senior Property Manager - Cobham - £35,000 to £45,000 Must have proven Residential Property Management experience Must be a UK Resident and ideally live within a 30-minute commute of the area. Hold a full UK driving licence and own car Benefits: Basic £35,000 OTE £40,000 - £45,000 Including supplier commission & refurb projects Monday to Friday 9am - 6pm Strong training and development plan Clear progression pathway Contribution towards gym/sports club memberships or private health insurance Life assurance 55p mileage Senior Property Manager Responsibilities: Manage the day-to-day requirements of the managed property portfolio Act as the principal point of contact for landlords, tenants and contractors Coordinate reactive and planned maintenance, obtaining quotations and landlord authorisation as required Instruct and oversee contractors, ensuring works are completed satisfactorily and within agreed timescales Manage property-related complaints, disputes and maintenance emergencies Identify maintenance requirements and arrange appropriate follow-up works Coordinate cleaning, repairs and preparation of properties between tenancies, working closely with the lettings team. Oversee residential refurbishment and improvement projects, ranging from minor works to substantial refurbishments Prepare scopes of work, obtain quotations and agree budgets with landlords Coordinate contractors, monitor progress and expenditure, and ensure projects are completed to an appropriate standard Maintain regular communication with landlords throughout projects Work closely with the Lettings Compliance Consultant to ensure properties meet statutory and regulatory requirements Identify and address property safety and compliance concerns Assist the finance team with rent arrears matters where required Check contractor invoices and ensure expenditure is appropriately authorised and recorded Schedule and undertake routine property inspections, preparing reports and recommendations for landlords Oversee tenancy check-outs, including reviewing inventories, assessing dilapidations and negotiating deposit deductions Maintain strong relationships with landlords and tenants, providing proactive communication and advice Manage escalated property management issues and support landlord retention Maintain accurate property records, correspondence and maintenance histories Work collaboratively with the lettings, compliance and finance teams to deliver a seamless service Support continuous improvement of property management procedures and service standards Senior Property Manager required skills: Proven Residential Property Management experience Strong knowledge of Residential Lettings Legislation & Compliance Experience managing maintenance, contractors, property inspections and tenancy check-outs Excellent organisational, communication and problem-solving skills Commercial awareness, initiative and the ability to work autonomously Hold a full UK driving licence and have the use of your own car Please note that if you do not have the relevant experience required for the role, your application will not be considered. Additional Company Information: This family-run estate agency has been a trusted part of the local community for years, combining genuine care with a real passion for property. What started as a small business has grown into a well-known name, thanks to strong values, local expertise, and a focus on giving every client the best experience possible. Now led by the second generation, the team brings fresh ideas while still keeping the personal touch they're known for. They take the time to understand each client's needs, show homes in their best light, and guide people through every step of their move. With great local knowledge and a drive to keep improving, they continue to help people find the place they're proud to call home. If you are an experienced Senior Property Manager, then apply today!
Kings Permanent Recruitment for Estate Agents & Financial Services Professionals
Rochester, Kent
New Homes Business Development Manager - The Package: £40,000 - £45,000 Basic Salary commensurate with experience £50,000 - £55,000+ On Target Earnings Benefits: Company car or car allowance, 33 days paid holiday (plus an extra day off for your birthday), holiday commission, pension, life insurance, company rewards and incentives and more New Homes Business Development Manager - Overview: We are an ambitious, dynamic and forward-thinking property business with a clear focus on growth, innovation and delivering exceptional results for our clients. As we continue to expand our New Homes operation, we are looking for a driven and commercially minded New Homes Business Development Manager to play a key role in identifying new opportunities, building strong developer relationships and growing our presence within the new-build market. New Homes Business Development Manager - Duties: Business generation and presenting to housebuilder clients to secure new homes instructions Liaising with residential offices and developers Managing, incentivising, motivating your team of site sales consultants Encouraging and generating sales leads for mortgage advice, conveyancing, new homes, lettings and property valuations Communicating and liaising with our area new homes support team ensuring relevant marketing and sales administration is managed appropriately Problem solving and influencing outcome Working towards set targets Working closely with the land team New Homes Business Development Manager - Candidate Requirements: A proven track record of winning new homes sales instructions on varying size developments. A New Homes Sales Professional with some experience in residential estate agents Living in the Kent area Professional, organised and have a great work ethic Hard-working with the desire and determination to achieve your goals Willing, confident and resilient Have truly exceptional customer service, and the ability to liaise at all levels Have a proven ability to manage budgets, coach teams and inspire people to meet targets and win business New Homes Business Development Manager If you have the industry experience and confidence to be proficient in this role then please apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Nov 01, 2026
Full time
New Homes Business Development Manager - The Package: £40,000 - £45,000 Basic Salary commensurate with experience £50,000 - £55,000+ On Target Earnings Benefits: Company car or car allowance, 33 days paid holiday (plus an extra day off for your birthday), holiday commission, pension, life insurance, company rewards and incentives and more New Homes Business Development Manager - Overview: We are an ambitious, dynamic and forward-thinking property business with a clear focus on growth, innovation and delivering exceptional results for our clients. As we continue to expand our New Homes operation, we are looking for a driven and commercially minded New Homes Business Development Manager to play a key role in identifying new opportunities, building strong developer relationships and growing our presence within the new-build market. New Homes Business Development Manager - Duties: Business generation and presenting to housebuilder clients to secure new homes instructions Liaising with residential offices and developers Managing, incentivising, motivating your team of site sales consultants Encouraging and generating sales leads for mortgage advice, conveyancing, new homes, lettings and property valuations Communicating and liaising with our area new homes support team ensuring relevant marketing and sales administration is managed appropriately Problem solving and influencing outcome Working towards set targets Working closely with the land team New Homes Business Development Manager - Candidate Requirements: A proven track record of winning new homes sales instructions on varying size developments. A New Homes Sales Professional with some experience in residential estate agents Living in the Kent area Professional, organised and have a great work ethic Hard-working with the desire and determination to achieve your goals Willing, confident and resilient Have truly exceptional customer service, and the ability to liaise at all levels Have a proven ability to manage budgets, coach teams and inspire people to meet targets and win business New Homes Business Development Manager If you have the industry experience and confidence to be proficient in this role then please apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
We are seeking an experienced, proactive and personable Residential Property Manager to join an established property company based in North West London. Working closely with the Senior Residential Manager, this role will play a key part in the day-to-day management of the residential portfolio, offering opportunities to broaden expertise and develop professionally within a supportive environment. The Role: Managing day-to-day tenancy matters and responding to tenant enquiries and complaints. Coordinating repairs, maintenance and property inspections. Monitoring property compliance, including gas safety, electrical certificates, EPCs and deposit protection. Managing rent arrears and following up on outstanding payments. Assisting with tenancy agreements, rent increases and possession-related paperwork. Coordinating tenant referencing, check-ins, check-outs and deposit matters. Handling pet applications and other tenant requests. Maintaining accurate tenancy and rental records using MRI Qube. Assisting with freehold enquiries, LPE1 forms and Landlord Certificates. Keeping up to date with legislative changes, including the Renters' Rights Act. Key Requirements: Proven experience in residential lettings or property management. Good knowledge of tenancy legislation and property compliance. Experience with rent arrears and tenancy administration. Excellent communication, organisation and problem-solving skills. Strong attention to detail and the ability to manage competing priorities. Experience with MRI Qube or similar property management software is advantageous. Full UK driving licence and access to a vehicle are essential. If you are an experienced Residential Property Manager looking for your next opportunity, we would love to hear from you today. Fame Recruitment is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity and inclusion strategy. Due to high volumes of applications, we are unable to respond individually however, if you have not heard from a consultant within 24 hours then your application has been unsuccessful.
Nov 01, 2026
Full time
We are seeking an experienced, proactive and personable Residential Property Manager to join an established property company based in North West London. Working closely with the Senior Residential Manager, this role will play a key part in the day-to-day management of the residential portfolio, offering opportunities to broaden expertise and develop professionally within a supportive environment. The Role: Managing day-to-day tenancy matters and responding to tenant enquiries and complaints. Coordinating repairs, maintenance and property inspections. Monitoring property compliance, including gas safety, electrical certificates, EPCs and deposit protection. Managing rent arrears and following up on outstanding payments. Assisting with tenancy agreements, rent increases and possession-related paperwork. Coordinating tenant referencing, check-ins, check-outs and deposit matters. Handling pet applications and other tenant requests. Maintaining accurate tenancy and rental records using MRI Qube. Assisting with freehold enquiries, LPE1 forms and Landlord Certificates. Keeping up to date with legislative changes, including the Renters' Rights Act. Key Requirements: Proven experience in residential lettings or property management. Good knowledge of tenancy legislation and property compliance. Experience with rent arrears and tenancy administration. Excellent communication, organisation and problem-solving skills. Strong attention to detail and the ability to manage competing priorities. Experience with MRI Qube or similar property management software is advantageous. Full UK driving licence and access to a vehicle are essential. If you are an experienced Residential Property Manager looking for your next opportunity, we would love to hear from you today. Fame Recruitment is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity and inclusion strategy. Due to high volumes of applications, we are unable to respond individually however, if you have not heard from a consultant within 24 hours then your application has been unsuccessful.
Pear recruitment
Welwyn Garden City, Hertfordshire
Pear Recruitment - Lettings Consultant Salary - £25,000 - £26,000 - (OTE £35,000+) Location - Welwyn Garden City Working Hours - Monday - Thursday 9am - 5:30pm, Friday 9am-5pm & 1 in 4 Saturdays 9am-1pm Full UK Driver's License Required - Pool Car Available Our client, based in the lovely area of Welwyn Garden City, specialises in sales, lettings, and property management. They are currently looking for a Sales & Lettings Negotiator to join their motivated team and support the continued growth of the branch. Established in 2007, the company offers a supportive and collaborative working environment, making this an excellent opportunity for an experienced negotiator looking to take the next step in their career. The ideal candidate will have strong communication and negotiation skills, a proactive and customer-focused approach, and the ability to build and maintain strong relationships with clients. They will be confident working in a fast-paced environment, highly organised, and motivated to achieve lettings targets while delivering excellent customer service. A positive attitude, strong attention to detail, and the ability to work both independently and as part of a team are essential for success in this role. Duties Registering, qualifying and managing prospective buyers and tenants Arranging and conducting professional property viewings Following up with applicants after viewings and negotiating offers Building and maintaining strong, long-term relationships with vendors, landlords, buyers, tenants and applicants Proactively matching applicants with suitable properties based on their requirements Maintaining regular and effective communication with clients throughout the sales and lettings process Identifying and generating new business opportunities to support continued growth Working towards and consistently achieving individual and branch targets Working collaboratively with the wider team to maximise opportunities and grow the portfolio Skills Great communication and interpersonal skills Well presented, confident & professional Strong negotiating skills Delivery of great customer service Good organisation Target driven Computer literate If you are interested in this Letting Consultant position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Nov 01, 2026
Full time
Pear Recruitment - Lettings Consultant Salary - £25,000 - £26,000 - (OTE £35,000+) Location - Welwyn Garden City Working Hours - Monday - Thursday 9am - 5:30pm, Friday 9am-5pm & 1 in 4 Saturdays 9am-1pm Full UK Driver's License Required - Pool Car Available Our client, based in the lovely area of Welwyn Garden City, specialises in sales, lettings, and property management. They are currently looking for a Sales & Lettings Negotiator to join their motivated team and support the continued growth of the branch. Established in 2007, the company offers a supportive and collaborative working environment, making this an excellent opportunity for an experienced negotiator looking to take the next step in their career. The ideal candidate will have strong communication and negotiation skills, a proactive and customer-focused approach, and the ability to build and maintain strong relationships with clients. They will be confident working in a fast-paced environment, highly organised, and motivated to achieve lettings targets while delivering excellent customer service. A positive attitude, strong attention to detail, and the ability to work both independently and as part of a team are essential for success in this role. Duties Registering, qualifying and managing prospective buyers and tenants Arranging and conducting professional property viewings Following up with applicants after viewings and negotiating offers Building and maintaining strong, long-term relationships with vendors, landlords, buyers, tenants and applicants Proactively matching applicants with suitable properties based on their requirements Maintaining regular and effective communication with clients throughout the sales and lettings process Identifying and generating new business opportunities to support continued growth Working towards and consistently achieving individual and branch targets Working collaboratively with the wider team to maximise opportunities and grow the portfolio Skills Great communication and interpersonal skills Well presented, confident & professional Strong negotiating skills Delivery of great customer service Good organisation Target driven Computer literate If you are interested in this Letting Consultant position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Kings Permanent Recruitment for Estate Agents & Financial Services Professionals
Beckenham, Kent
Estate Agent Assistant Branch Manager To £30,000 Basic Salary commensurate with experience £50,000+ On Target Earnings Opportunity to progress to Branch Manager / Partner subject to performance 5 days a week including Saturday - 9am to 6pm weekdays, 9am to 5pm Saturday, parking available Are you an existing Senior Negotiator with Property Listing/Valuation experience? Are you feeling unsettled or undervalued within your current position? Or, do you simply wish to progress your career in Estate Agency? If any of these apply, please send in your CV today! Estate Agent Assistant Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Assistant Branch Manager You will help manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Nov 01, 2026
Full time
Estate Agent Assistant Branch Manager To £30,000 Basic Salary commensurate with experience £50,000+ On Target Earnings Opportunity to progress to Branch Manager / Partner subject to performance 5 days a week including Saturday - 9am to 6pm weekdays, 9am to 5pm Saturday, parking available Are you an existing Senior Negotiator with Property Listing/Valuation experience? Are you feeling unsettled or undervalued within your current position? Or, do you simply wish to progress your career in Estate Agency? If any of these apply, please send in your CV today! Estate Agent Assistant Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Assistant Branch Manager You will help manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Kings Permanent Recruitment for Estate Agents & Financial Services Professionals
Chislehurst, Kent
Estate Agent Assistant Branch Manager To £30,000 Basic Salary commensurate with experience £50,000+ On Target Earnings Opportunity to progress to Branch Manager / Partner subject to performance 5 days a week including Saturday - 9am to 6pm weekdays, 9am to 5pm Saturday, parking available Are you an existing Senior Negotiator with Property Listing/Valuation experience? Are you feeling unsettled or undervalued within your current position? Or, do you simply wish to progress your career in Estate Agency? If any of these apply, please send in your CV today! Estate Agent Assistant Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Assistant Branch Manager You will help manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Nov 01, 2026
Full time
Estate Agent Assistant Branch Manager To £30,000 Basic Salary commensurate with experience £50,000+ On Target Earnings Opportunity to progress to Branch Manager / Partner subject to performance 5 days a week including Saturday - 9am to 6pm weekdays, 9am to 5pm Saturday, parking available Are you an existing Senior Negotiator with Property Listing/Valuation experience? Are you feeling unsettled or undervalued within your current position? Or, do you simply wish to progress your career in Estate Agency? If any of these apply, please send in your CV today! Estate Agent Assistant Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Assistant Branch Manager You will help manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
About the Role We are seeking a highly organised and customer-focused Tenancy Consultant to join our Tenancy Management Department. This role is responsible for managing all aspects of residential tenancy administration, renewals, compliance, and client support, with a particular focus on servicing international corporate clients and Japanese expatriates relocating to the UK. The successful candidate will provide expert guidance to landlords, tenants, and corporate clients throughout the tenancy lifecycle, ensuring compliance with all relevant legislation while delivering an exceptional customer experience. Key Responsibilities Tenancy Documentation & Legal Administration Draft, review, and amend tenancy documentation, including: Renewal Memoranda Assured Shorthold Tenancy (AST) Agreements Common Law Tenancy Agreements Terms and Conditions of Business Addenda and supplementary agreements Advise landlords and tenants on contractual amendments and legal implications. Review and explain corporate tenancy agreement templates to landlords where necessary. Negotiate management terms and commission rates with landlords. Compliance & Regulatory Requirements Ensure all lettings comply with current legal and regulatory requirements. Conduct Anti-Money Laundering (AML) and Know Your Customer (KYC) checks. Carry out Right to Rent checks. Verify that all required property compliance documentation is in place, including: Energy Performance Certificates (EPCs) Gas Safety Certificates Fire Safety documentation Other relevant health and safety requirements Advise landlords on HMRC Non-Resident Landlord registration requirements. Administer tenancy deposit protection processes. Landlord Relationship Management Provide professional advice on tenancy renewals, terminations, and property management matters. Advise landlords on property improvements to maximise appeal to our specialist client base. Monitor local market conditions and provide guidance on rental values and pricing strategies. Act as a trusted point of contact throughout the tenancy, offering ongoing support and advice. Corporate Client & Tenant Support Develop a strong understanding of the needs of international corporate clients, particularly Japanese organisations relocating employees to the UK. Provide tenants and expatriate assignees with guidance throughout the tenancy process. Offer ongoing support for tenancy-related matters and day-to-day life in the UK. Build and maintain strong relationships through a high level of personalised customer service. Tenancy Renewals Negotiate renewal terms between landlords and tenants, including: Rental increases Contract duration Commission arrangements Break clauses and release conditions Prepare and issue all required renewal documentation. Ensure statutory information is provided to AST tenants where required. End of Tenancy & Dispute Resolution Provide advice to landlords and tenants on tenancy termination procedures. Serve appropriate notices, including Termination Notices and Section 21 Notices where applicable. Coordinate check-out inspections and inventory reports. Negotiate dilapidation claims and facilitate mutually acceptable outcomes. Assist landlords with tenancy deposit dispute resolution processes. Professional Development Maintain up-to-date knowledge of: AML regulations GDPR requirements Residential lettings legislation Right to Rent regulations Property compliance requirements Deposit protection legislation Develop and maintain local market knowledge and an understanding of the Japanese expatriate community in the UK. General Responsibilities Respond to enquiries from tenants, landlords, clients, and prospective clients by email, telephone, and in person. Provide services in both English and Japanese. Proactively resolve issues and troubleshoot tenancy-related problems. Undertake additional duties as reasonably required. Person Specification Essential Requirements Minimum one year's experience in residential lettings, preferably working with international corporate clients. Working towards ARLA Propertymark membership , including the Level 3 Award in Residential Letting and Property Management (or an equivalent qualification acceptable to the Company). Experience delivering high-quality, culturally sensitive service to Japanese corporate clients and senior executives. Business-level Japanese language skills. English language proficiency at CEFR B1 level or above across reading, writing, speaking, and listening. Excellent communication and relationship-building skills. Strong administrative and organisational abilities. Good working knowledge of Microsoft Office applications, including Excel, Word, and Outlook. Personal Attributes Professional, customer-focused, and approachable. Proactive, flexible, and able to work independently. Resilient and results-driven with strong problem-solving skills. Honest, trustworthy, and committed to maintaining high ethical standards. Able to manage multiple priorities in a fast-paced environment. Strong attention to detail and commitment to compliance. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding
Nov 01, 2026
Full time
About the Role We are seeking a highly organised and customer-focused Tenancy Consultant to join our Tenancy Management Department. This role is responsible for managing all aspects of residential tenancy administration, renewals, compliance, and client support, with a particular focus on servicing international corporate clients and Japanese expatriates relocating to the UK. The successful candidate will provide expert guidance to landlords, tenants, and corporate clients throughout the tenancy lifecycle, ensuring compliance with all relevant legislation while delivering an exceptional customer experience. Key Responsibilities Tenancy Documentation & Legal Administration Draft, review, and amend tenancy documentation, including: Renewal Memoranda Assured Shorthold Tenancy (AST) Agreements Common Law Tenancy Agreements Terms and Conditions of Business Addenda and supplementary agreements Advise landlords and tenants on contractual amendments and legal implications. Review and explain corporate tenancy agreement templates to landlords where necessary. Negotiate management terms and commission rates with landlords. Compliance & Regulatory Requirements Ensure all lettings comply with current legal and regulatory requirements. Conduct Anti-Money Laundering (AML) and Know Your Customer (KYC) checks. Carry out Right to Rent checks. Verify that all required property compliance documentation is in place, including: Energy Performance Certificates (EPCs) Gas Safety Certificates Fire Safety documentation Other relevant health and safety requirements Advise landlords on HMRC Non-Resident Landlord registration requirements. Administer tenancy deposit protection processes. Landlord Relationship Management Provide professional advice on tenancy renewals, terminations, and property management matters. Advise landlords on property improvements to maximise appeal to our specialist client base. Monitor local market conditions and provide guidance on rental values and pricing strategies. Act as a trusted point of contact throughout the tenancy, offering ongoing support and advice. Corporate Client & Tenant Support Develop a strong understanding of the needs of international corporate clients, particularly Japanese organisations relocating employees to the UK. Provide tenants and expatriate assignees with guidance throughout the tenancy process. Offer ongoing support for tenancy-related matters and day-to-day life in the UK. Build and maintain strong relationships through a high level of personalised customer service. Tenancy Renewals Negotiate renewal terms between landlords and tenants, including: Rental increases Contract duration Commission arrangements Break clauses and release conditions Prepare and issue all required renewal documentation. Ensure statutory information is provided to AST tenants where required. End of Tenancy & Dispute Resolution Provide advice to landlords and tenants on tenancy termination procedures. Serve appropriate notices, including Termination Notices and Section 21 Notices where applicable. Coordinate check-out inspections and inventory reports. Negotiate dilapidation claims and facilitate mutually acceptable outcomes. Assist landlords with tenancy deposit dispute resolution processes. Professional Development Maintain up-to-date knowledge of: AML regulations GDPR requirements Residential lettings legislation Right to Rent regulations Property compliance requirements Deposit protection legislation Develop and maintain local market knowledge and an understanding of the Japanese expatriate community in the UK. General Responsibilities Respond to enquiries from tenants, landlords, clients, and prospective clients by email, telephone, and in person. Provide services in both English and Japanese. Proactively resolve issues and troubleshoot tenancy-related problems. Undertake additional duties as reasonably required. Person Specification Essential Requirements Minimum one year's experience in residential lettings, preferably working with international corporate clients. Working towards ARLA Propertymark membership , including the Level 3 Award in Residential Letting and Property Management (or an equivalent qualification acceptable to the Company). Experience delivering high-quality, culturally sensitive service to Japanese corporate clients and senior executives. Business-level Japanese language skills. English language proficiency at CEFR B1 level or above across reading, writing, speaking, and listening. Excellent communication and relationship-building skills. Strong administrative and organisational abilities. Good working knowledge of Microsoft Office applications, including Excel, Word, and Outlook. Personal Attributes Professional, customer-focused, and approachable. Proactive, flexible, and able to work independently. Resilient and results-driven with strong problem-solving skills. Honest, trustworthy, and committed to maintaining high ethical standards. Able to manage multiple priorities in a fast-paced environment. Strong attention to detail and commitment to compliance. We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding
