Your Company: An exciting opportunity has become available within a global leader in HVAC, building automation and energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team across West Midlands area. This is an excellent opportunity for a technically skilled individual with experience in building controls, automation systems or HVAC technologies who enjoys working directly with customers and delivering complex projects from commissioning through to ongoing support. Your Roles & Responsibilities: While in this position your duties will include, but are not limited to : Commissioning, programming and configuring building management and HVAC control systems Setting up system graphics, communications links and control strategies in line with project requirements Carrying out end-to-end testing, troubleshooting and fault-finding activities on customer sites Validating sequences of operation and completing point-to-point verification checks Producing commissioning documentation and project close-out records Acting as the primary customer contact for assigned projects, providing technical support and ensuring customer satisfaction Diagnosing and resolving faults across control systems, equipment and associated HVAC infrastructure Utilising specialist software, diagnostic tools and engineering drawings to commission and repair systems Maintaining and developing technical knowledge across control systems and related technologies Collaborating closely with Service Desk, Sales and Operations teams to ensure effective project delivery and customer support Producing service reports and documentation relating to completed and invoiced work orders Building and maintaining strong customer relationships through exceptional service delivery Communicating effectively with Service Managers, Field Service Engineers, Senior Technicians and customers regarding project updates and technical solutions Supporting continuous improvement initiatives by identifying opportunities to enhance processes and service delivery Ensuring the highest standards of health, safety and compliance are maintained at all times Taking responsibility for company-issued tools, equipment and assets, ensuring their maintenance and accountability Participating in an on-call rota, including standby cover, weekend working and bank holiday call-outs as required Travelling to customer sites across the region, including occasional overnight stays where necessary What You Will Need to Apply: The ideal candidate will possess previous experience within a field-based controls, automation, HVAC or building management systems environment. Candidates should demonstrate strong commissioning, fault-finding and troubleshooting expertise, alongside the ability to interpret technical drawings, engineering specifications and control strategies. Experience working with building management systems (BMS), HVAC controls or direct digital control systems would be highly advantageous. You will possess excellent customer service and communication skills, enabling you to build strong relationships with customers while working effectively alongside internal stakeholders. Applicants should be comfortable working independently, managing multiple priorities and delivering technical solutions to a high standard with minimal supervision. Strong analytical and problem-solving skills are essential, as is proficiency in diagnostic software and Microsoft Office applications. Experience within manufacturing environments would be advantageous, although not essential. The successful candidate must hold a valid UK driving licence, have the right to work within the UK and be prepared to participate in a planned call-out and standby rota. The ideal individual will be proactive, technically capable and customer-focused, with a passion for delivering outstanding service and supporting customers' operational requirements. What You Will Get in Return: A salary of up to £50,000 is available to the successful candidate, alongside a fully equipped company van. In addition, you will benefit from a comprehensive package including pension, private healthcare, life assurance, wellbeing support programmes and a range of additional employee benefits. This role offers the opportunity to work within a fast-paced and innovative engineering environment, supporting a diverse customer base across multiple sectors while gaining exposure to the latest building automation and HVAC technologies. The business provides a structured induction programme, ongoing technical training and development, access to specialist support teams and excellent long-term career progression opportunities within a globally recognised organisation. This is a key position where you can make a direct contribution to business success while continuing to develop your technical expertise and advance your career. To express interest in this role and have a confidential chat, please reach out to: Justin Heron - Talent Acquisition Director E:
Nov 01, 2026
Full time
Your Company: An exciting opportunity has become available within a global leader in HVAC, building automation and energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team across West Midlands area. This is an excellent opportunity for a technically skilled individual with experience in building controls, automation systems or HVAC technologies who enjoys working directly with customers and delivering complex projects from commissioning through to ongoing support. Your Roles & Responsibilities: While in this position your duties will include, but are not limited to : Commissioning, programming and configuring building management and HVAC control systems Setting up system graphics, communications links and control strategies in line with project requirements Carrying out end-to-end testing, troubleshooting and fault-finding activities on customer sites Validating sequences of operation and completing point-to-point verification checks Producing commissioning documentation and project close-out records Acting as the primary customer contact for assigned projects, providing technical support and ensuring customer satisfaction Diagnosing and resolving faults across control systems, equipment and associated HVAC infrastructure Utilising specialist software, diagnostic tools and engineering drawings to commission and repair systems Maintaining and developing technical knowledge across control systems and related technologies Collaborating closely with Service Desk, Sales and Operations teams to ensure effective project delivery and customer support Producing service reports and documentation relating to completed and invoiced work orders Building and maintaining strong customer relationships through exceptional service delivery Communicating effectively with Service Managers, Field Service Engineers, Senior Technicians and customers regarding project updates and technical solutions Supporting continuous improvement initiatives by identifying opportunities to enhance processes and service delivery Ensuring the highest standards of health, safety and compliance are maintained at all times Taking responsibility for company-issued tools, equipment and assets, ensuring their maintenance and accountability Participating in an on-call rota, including standby cover, weekend working and bank holiday call-outs as required Travelling to customer sites across the region, including occasional overnight stays where necessary What You Will Need to Apply: The ideal candidate will possess previous experience within a field-based controls, automation, HVAC or building management systems environment. Candidates should demonstrate strong commissioning, fault-finding and troubleshooting expertise, alongside the ability to interpret technical drawings, engineering specifications and control strategies. Experience working with building management systems (BMS), HVAC controls or direct digital control systems would be highly advantageous. You will possess excellent customer service and communication skills, enabling you to build strong relationships with customers while working effectively alongside internal stakeholders. Applicants should be comfortable working independently, managing multiple priorities and delivering technical solutions to a high standard with minimal supervision. Strong analytical and problem-solving skills are essential, as is proficiency in diagnostic software and Microsoft Office applications. Experience within manufacturing environments would be advantageous, although not essential. The successful candidate must hold a valid UK driving licence, have the right to work within the UK and be prepared to participate in a planned call-out and standby rota. The ideal individual will be proactive, technically capable and customer-focused, with a passion for delivering outstanding service and supporting customers' operational requirements. What You Will Get in Return: A salary of up to £50,000 is available to the successful candidate, alongside a fully equipped company van. In addition, you will benefit from a comprehensive package including pension, private healthcare, life assurance, wellbeing support programmes and a range of additional employee benefits. This role offers the opportunity to work within a fast-paced and innovative engineering environment, supporting a diverse customer base across multiple sectors while gaining exposure to the latest building automation and HVAC technologies. The business provides a structured induction programme, ongoing technical training and development, access to specialist support teams and excellent long-term career progression opportunities within a globally recognised organisation. This is a key position where you can make a direct contribution to business success while continuing to develop your technical expertise and advance your career. To express interest in this role and have a confidential chat, please reach out to: Justin Heron - Talent Acquisition Director E:
Your Company: A leading engineering organisation specialising in HVAC and process cooling solutions has partnered with the team at NET Recruit to recruit a Project Manager to join their growing team. Working across technically complex projects, the organisation delivers equipment and service solutions designed around the specific requirements of its customers. This is an opportunity to join a fast-paced environment where engineering, project delivery and commercial awareness come together to deliver high-quality solutions. Your Role and Responsibilities : While in this position your duties may include but may not be limited to : Working closely with Sales Engineers, customers, suppliers and subcontractors to provide technical advice and develop effective project solutions. Building and maintaining strong relationships with existing and prospective customers, acting as a trusted technical point of contact throughout projects. Taking responsibility for the procurement of equipment, materials and subcontractor services associated with projects under your control. Managing a high volume of inbound and outbound communication with suppliers, sales teams, customers and other project stakeholders. Communicating complex engineering information clearly to both technical and non-technical stakeholders. Attending customer sites alongside Sales Engineers and other stakeholders to assess requirements, provide technical advice and produce installation costings and quotations. Supporting the review and development of new projects, helping to finalise technical designs and commercial requirements before delivery. Leading project handovers with customers to confirm agreed scope, requirements and delivery timelines. Producing detailed project plans and identifying and resolving technical issues throughout the project lifecycle. Coordinating equipment, parts, engineers and subcontractors to ensure project milestones and deadlines are achieved. Providing ongoing technical support to customers and Sales Engineers throughout project delivery. Managing the installation and commissioning of industrial cooling systems, ensuring works are completed to the required technical and quality standards. Managing engineers and site teams, ensuring contractual requirements are met and appropriate health and safety standards are maintained. Identifying project resources and allocating responsibilities effectively to support successful delivery. Maintaining financial control of projects, including monitoring budgets, costs and commercial performance. Reviewing project designs and helping to identify and resolve potential design issues before they impact delivery. Keeping customers and stakeholders updated throughout each project, adapting priorities and approach where project requirements change. Working collaboratively with internal teams and external partners to ensure projects are delivered efficiently and to a high standard. What You Will Need to Apply : Previous experience within a Project Engineer, Project Management or similar engineering-focused position. Experience managing projects with a strong commercial element. Experience within the manufacturing or engineering sector would be advantageous. An understanding of HVAC, process cooling or industrial cooling systems would be beneficial. Strong project management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Excellent communication and interpersonal skills, with the confidence to work with customers, suppliers, subcontractors and internal stakeholders. The ability to explain technical engineering information clearly to non-technical audiences. A positive, adaptable and solutions-focused approach to project delivery. The ability to work effectively with minimal supervision while taking ownership of assigned projects. Good financial awareness, including experience with project budgets, costs and commercial considerations. Proficiency in Microsoft Office and Computer-Aided Design (CAD) software. A full UK driving licence. Willingness and ability to undertake national travel, with international travel when required. The right to work in the UK. What You Will Get in Return: This is an excellent opportunity to join a technically focused engineering organisation where you will have responsibility for delivering a varied range of HVAC and process cooling projects from planning through to installation and commissioning. You will have the opportunity to work closely with customers, Sales Engineers, suppliers and subcontractors, developing your technical, commercial and project management experience while working on complex engineering solutions. The role offers a competitive salary of up to £55,000, a fast-paced and varied working environment where no two projects are necessarily the same, giving you the opportunity to take ownership, solve technical challenges and make a direct contribution to successful project delivery. You will also receive competitive compensation and a comprehensive benefits package, alongside the opportunity to develop your career within an established engineering environment. To express interest in this role and have a confidential chat, please reach out to: Phoebe Jones - Recruitment Partner E:
Nov 01, 2026
Full time
Your Company: A leading engineering organisation specialising in HVAC and process cooling solutions has partnered with the team at NET Recruit to recruit a Project Manager to join their growing team. Working across technically complex projects, the organisation delivers equipment and service solutions designed around the specific requirements of its customers. This is an opportunity to join a fast-paced environment where engineering, project delivery and commercial awareness come together to deliver high-quality solutions. Your Role and Responsibilities : While in this position your duties may include but may not be limited to : Working closely with Sales Engineers, customers, suppliers and subcontractors to provide technical advice and develop effective project solutions. Building and maintaining strong relationships with existing and prospective customers, acting as a trusted technical point of contact throughout projects. Taking responsibility for the procurement of equipment, materials and subcontractor services associated with projects under your control. Managing a high volume of inbound and outbound communication with suppliers, sales teams, customers and other project stakeholders. Communicating complex engineering information clearly to both technical and non-technical stakeholders. Attending customer sites alongside Sales Engineers and other stakeholders to assess requirements, provide technical advice and produce installation costings and quotations. Supporting the review and development of new projects, helping to finalise technical designs and commercial requirements before delivery. Leading project handovers with customers to confirm agreed scope, requirements and delivery timelines. Producing detailed project plans and identifying and resolving technical issues throughout the project lifecycle. Coordinating equipment, parts, engineers and subcontractors to ensure project milestones and deadlines are achieved. Providing ongoing technical support to customers and Sales Engineers throughout project delivery. Managing the installation and commissioning of industrial cooling systems, ensuring works are completed to the required technical and quality standards. Managing engineers and site teams, ensuring contractual requirements are met and appropriate health and safety standards are maintained. Identifying project resources and allocating responsibilities effectively to support successful delivery. Maintaining financial control of projects, including monitoring budgets, costs and commercial performance. Reviewing project designs and helping to identify and resolve potential design issues before they impact delivery. Keeping customers and stakeholders updated throughout each project, adapting priorities and approach where project requirements change. Working collaboratively with internal teams and external partners to ensure projects are delivered efficiently and to a high standard. What You Will Need to Apply : Previous experience within a Project Engineer, Project Management or similar engineering-focused position. Experience managing projects with a strong commercial element. Experience within the manufacturing or engineering sector would be advantageous. An understanding of HVAC, process cooling or industrial cooling systems would be beneficial. Strong project management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Excellent communication and interpersonal skills, with the confidence to work with customers, suppliers, subcontractors and internal stakeholders. The ability to explain technical engineering information clearly to non-technical audiences. A positive, adaptable and solutions-focused approach to project delivery. The ability to work effectively with minimal supervision while taking ownership of assigned projects. Good financial awareness, including experience with project budgets, costs and commercial considerations. Proficiency in Microsoft Office and Computer-Aided Design (CAD) software. A full UK driving licence. Willingness and ability to undertake national travel, with international travel when required. The right to work in the UK. What You Will Get in Return: This is an excellent opportunity to join a technically focused engineering organisation where you will have responsibility for delivering a varied range of HVAC and process cooling projects from planning through to installation and commissioning. You will have the opportunity to work closely with customers, Sales Engineers, suppliers and subcontractors, developing your technical, commercial and project management experience while working on complex engineering solutions. The role offers a competitive salary of up to £55,000, a fast-paced and varied working environment where no two projects are necessarily the same, giving you the opportunity to take ownership, solve technical challenges and make a direct contribution to successful project delivery. You will also receive competitive compensation and a comprehensive benefits package, alongside the opportunity to develop your career within an established engineering environment. To express interest in this role and have a confidential chat, please reach out to: Phoebe Jones - Recruitment Partner E:
Your Company: NET Recruit is proud to be partnering with a highly successful and growing engineering organisation in their search for a Data Centre Sales Engineer . This is an exciting opportunity to join a forward-thinking business specialising in HVAC, Process Cooling, and temperature control solutions, with a particular focus on supporting customers operating within the rapidly expanding Data Centre sector. With a strong reputation for technical expertise, customer service, and innovative engineering solutions, the business is continuing to grow its customer base and is looking for a commercially driven Sales Engineer who can combine technical understanding with strong relationship-building and business development skills. Your Role and Responsibilities While in this position, your duties may include but are not limited to: Identifying and targeting new customers requiring HVAC, Process Cooling, and temperature control solutions. Developing and implementing effective sales strategies to generate new leads and convert opportunities into sales. Building and maintaining a strong sales pipeline, ensuring all opportunities and customer information are accurately recorded within the CRM system. Conducting market research to identify emerging trends, competitor activity, and new business opportunities, particularly within the Data Centre sector. Developing strong relationships with both new and existing customers and acting as a trusted technical point of contact. Understanding customer requirements and recommending appropriate equipment and technical solutions based on their specific needs. Providing technical guidance on process chillers, temperature control units, associated equipment, and installation requirements. Conducting customer site visits and assessments to understand technical requirements and develop appropriate solutions. Working closely with engineering and project management teams to develop and deliver customised solutions. Preparing and presenting proposals, quotations, and technical solutions to customers. Following up with customers throughout the sales process and providing appropriate after-sales support. Supporting customers with technical queries, troubleshooting, maintenance advice, and coordination with internal technical teams. Preparing regular sales forecasts, pipeline reports, and performance updates for management. Analysing customer feedback, market developments, and competitor activity to identify opportunities for further growth. Working collaboratively with marketing teams to support promotional activity and generate new commercial opportunities. Working towards agreed sales and performance targets while contributing to the wider growth strategy of the business. What You Will Need to Apply: To be considered for this opportunity, you will ideally have previous experience in a Sales Engineer, Technical Sales, Business Development, Account Management, or similar customer-facing commercial role, preferably gained within the HVAC, refrigeration, process cooling, engineering, or a related technical industry. An engineering qualification or relevant practical engineering experience would be advantageous, together with the ability to understand technical products and translate customer requirements into appropriate solutions. Experience with process chillers, temperature control systems, HVAC equipment, refrigeration, or similar technologies would be particularly beneficial. You will need to demonstrate strong communication and relationship-building skills, with the confidence to engage with customers at different levels and develop long-term commercial partnerships. You should be comfortable conducting customer meetings and site visits and explaining technical solutions clearly to both technical and non-technical stakeholders. A proven track record of generating new business, developing sales pipelines, and achieving or exceeding sales targets is essential. You will be commercially driven and proactive, with strong negotiation and problem-solving skills and the ability to identify opportunities and take them through to completion. You should also be confident using CRM systems and Microsoft Office, with strong organisational skills and the ability to manage multiple opportunities and priorities effectively. A valid UK driving licence and the right to work in the UK are essential for the role, as regular customer travel will be required. What You Will Get in Return: In return for your skills and experience, you will receive a competitive salary and comprehensive benefits package, including a company car or car allowance, pension, healthcare, life insurance, bonus scheme, and access to wellbeing initiatives. You will join a fast-paced and forward-thinking organisation where no two days will be the same. The role offers the opportunity to work closely with customers, engineers, and project teams while developing your technical and commercial expertise within a growing and increasingly important area of the engineering sector. The company provides a structured induction programme alongside continued training and development, ensuring you have the support and resources required to succeed in the role. If you are an ambitious Sales Engineer looking for a role that combines technical expertise, business development, customer relationships, and strong earning potential, this could be an excellent opportunity for your next career move. To express interest in this role and have a confidential chat, please reach out to: Phoebe Jones - Recruitment Partner E:
Nov 01, 2026
Full time
Your Company: NET Recruit is proud to be partnering with a highly successful and growing engineering organisation in their search for a Data Centre Sales Engineer . This is an exciting opportunity to join a forward-thinking business specialising in HVAC, Process Cooling, and temperature control solutions, with a particular focus on supporting customers operating within the rapidly expanding Data Centre sector. With a strong reputation for technical expertise, customer service, and innovative engineering solutions, the business is continuing to grow its customer base and is looking for a commercially driven Sales Engineer who can combine technical understanding with strong relationship-building and business development skills. Your Role and Responsibilities While in this position, your duties may include but are not limited to: Identifying and targeting new customers requiring HVAC, Process Cooling, and temperature control solutions. Developing and implementing effective sales strategies to generate new leads and convert opportunities into sales. Building and maintaining a strong sales pipeline, ensuring all opportunities and customer information are accurately recorded within the CRM system. Conducting market research to identify emerging trends, competitor activity, and new business opportunities, particularly within the Data Centre sector. Developing strong relationships with both new and existing customers and acting as a trusted technical point of contact. Understanding customer requirements and recommending appropriate equipment and technical solutions based on their specific needs. Providing technical guidance on process chillers, temperature control units, associated equipment, and installation requirements. Conducting customer site visits and assessments to understand technical requirements and develop appropriate solutions. Working closely with engineering and project management teams to develop and deliver customised solutions. Preparing and presenting proposals, quotations, and technical solutions to customers. Following up with customers throughout the sales process and providing appropriate after-sales support. Supporting customers with technical queries, troubleshooting, maintenance advice, and coordination with internal technical teams. Preparing regular sales forecasts, pipeline reports, and performance updates for management. Analysing customer feedback, market developments, and competitor activity to identify opportunities for further growth. Working collaboratively with marketing teams to support promotional activity and generate new commercial opportunities. Working towards agreed sales and performance targets while contributing to the wider growth strategy of the business. What You Will Need to Apply: To be considered for this opportunity, you will ideally have previous experience in a Sales Engineer, Technical Sales, Business Development, Account Management, or similar customer-facing commercial role, preferably gained within the HVAC, refrigeration, process cooling, engineering, or a related technical industry. An engineering qualification or relevant practical engineering experience would be advantageous, together with the ability to understand technical products and translate customer requirements into appropriate solutions. Experience with process chillers, temperature control systems, HVAC equipment, refrigeration, or similar technologies would be particularly beneficial. You will need to demonstrate strong communication and relationship-building skills, with the confidence to engage with customers at different levels and develop long-term commercial partnerships. You should be comfortable conducting customer meetings and site visits and explaining technical solutions clearly to both technical and non-technical stakeholders. A proven track record of generating new business, developing sales pipelines, and achieving or exceeding sales targets is essential. You will be commercially driven and proactive, with strong negotiation and problem-solving skills and the ability to identify opportunities and take them through to completion. You should also be confident using CRM systems and Microsoft Office, with strong organisational skills and the ability to manage multiple opportunities and priorities effectively. A valid UK driving licence and the right to work in the UK are essential for the role, as regular customer travel will be required. What You Will Get in Return: In return for your skills and experience, you will receive a competitive salary and comprehensive benefits package, including a company car or car allowance, pension, healthcare, life insurance, bonus scheme, and access to wellbeing initiatives. You will join a fast-paced and forward-thinking organisation where no two days will be the same. The role offers the opportunity to work closely with customers, engineers, and project teams while developing your technical and commercial expertise within a growing and increasingly important area of the engineering sector. The company provides a structured induction programme alongside continued training and development, ensuring you have the support and resources required to succeed in the role. If you are an ambitious Sales Engineer looking for a role that combines technical expertise, business development, customer relationships, and strong earning potential, this could be an excellent opportunity for your next career move. To express interest in this role and have a confidential chat, please reach out to: Phoebe Jones - Recruitment Partner E:
Your Company: An exciting opportunity has arisen for an experienced Technical Support Engineer to join a well-established and growing engineering business that is committed to delivering innovative cooling, heating, and temperature control solutions across a wide range of industries. This is an excellent opportunity for a technically minded individual with a strong engineering background and a passion for solving complex technical challenges. The successful candidate will play a key role in supporting both internal teams and customers, providing expert technical guidance while helping to deliver safe, reliable, and efficient engineered solutions. The business is recognised as a market leader within the temperature control and industrial cooling sector, providing specialist equipment and engineering expertise to customers operating across commercial, industrial, and critical environments. With a strong reputation for technical excellence, customer service, and continuous innovation, the organisation continues to invest in its people, technology, and future growth. The successful candidate will become an integral part of the engineering team, working closely with service engineers, sales professionals, project teams, and customers to resolve technical issues, improve equipment performance, and ensure the successful delivery of engineering solutions. This is an opportunity to join a collaborative environment where technical expertise is valued and professional development is actively encouraged. Key Responsibilities: While in this position your duties will include, but are not limited to : Providing day-to-day technical support to service engineers, sales teams, operational departments, and customers. Diagnosing and resolving technical faults relating to cooling, refrigeration, HVAC, heating, and temperature control systems. Supporting troubleshooting activities remotely and attending customer sites where required. Interpreting technical drawings, wiring diagrams, schematics, P&IDs, specifications, and engineering documentation. Advising on the correct installation, operation, maintenance, and repair of engineering equipment. Supporting the selection and application of equipment to ensure solutions meet customer requirements and operational objectives. Assisting with technical reviews of project specifications, engineered solutions, and customer applications. Providing technical support during equipment commissioning, servicing, start-up, and breakdown investigations. Carrying out root cause analysis on equipment failures and recommending corrective actions to improve reliability and system performance. Preparing technical documentation including service bulletins, troubleshooting guides, engineering reports, and technical procedures. Maintaining accurate records of technical investigations, support activities, and engineering improvements. Working collaboratively with engineering, service, projects, sales, and operations teams to deliver high-quality technical solutions. Supporting the training and development of colleagues by sharing technical knowledge and best practice. Monitoring industry developments, engineering standards, and product improvements to support continuous innovation. Ensuring all work is carried out in accordance with health and safety legislation, engineering standards, and company procedures. What You Will Need to Apply: Strong technical knowledge of cooling, refrigeration, HVAC, heat pump, or temperature control systems. Previous experience providing technical support within an engineering or industrial environment. Excellent fault-finding and problem-solving skills with the ability to diagnose complex technical issues methodically. A sound understanding of mechanical, electrical, and control systems. The ability to read and interpret technical drawings, engineering documentation, and system schematics. Strong communication skills with the ability to explain technical information clearly to both technical and non-technical audiences. Excellent organisational skills with the ability to manage multiple priorities effectively. A customer-focused approach with excellent relationship-building and collaboration skills. Experience using Microsoft Office and engineering or service management systems. A proactive attitude with a commitment to continuous improvement and delivering high standards of customer service. Previous experience working with industrial cooling equipment, chillers, boilers, air handling units, process cooling systems, or rental temperature control equipment would be advantageous but is not essential. Applicants will ideally hold a Degree, HNC/HND, NVQ, apprenticeship, or equivalent qualification in Mechanical Engineering, Electrical Engineering, Refrigeration, HVAC, Building Services, or a related engineering discipline. Relevant industry certifications and a full UK driving licence would also be beneficial. What You Will Receive in Return: A salary of up to £45,000 is available for the successful candidate, together with a comprehensive benefits package and ongoing opportunities for professional development and technical training. In addition, the business offers genuine long-term career progression within a growing international organisation, where employees are encouraged to develop their technical expertise while contributing to innovative engineering solutions. This is a fully on-site position, providing the opportunity to work alongside experienced engineering professionals within a supportive and collaborative environment that values safety, innovation, and continuous improvement. Overall, this is an excellent opportunity for an experienced Technical Support Engineer looking to join a respected market-leading organisation where they can further develop their career while playing a key role in delivering outstanding technical support and engineering excellence. To discuss further, please do not hesitate to reach out to: Christina Smith - Senior Talent Acquisition Specialist E:
Nov 01, 2026
Full time
Your Company: An exciting opportunity has arisen for an experienced Technical Support Engineer to join a well-established and growing engineering business that is committed to delivering innovative cooling, heating, and temperature control solutions across a wide range of industries. This is an excellent opportunity for a technically minded individual with a strong engineering background and a passion for solving complex technical challenges. The successful candidate will play a key role in supporting both internal teams and customers, providing expert technical guidance while helping to deliver safe, reliable, and efficient engineered solutions. The business is recognised as a market leader within the temperature control and industrial cooling sector, providing specialist equipment and engineering expertise to customers operating across commercial, industrial, and critical environments. With a strong reputation for technical excellence, customer service, and continuous innovation, the organisation continues to invest in its people, technology, and future growth. The successful candidate will become an integral part of the engineering team, working closely with service engineers, sales professionals, project teams, and customers to resolve technical issues, improve equipment performance, and ensure the successful delivery of engineering solutions. This is an opportunity to join a collaborative environment where technical expertise is valued and professional development is actively encouraged. Key Responsibilities: While in this position your duties will include, but are not limited to : Providing day-to-day technical support to service engineers, sales teams, operational departments, and customers. Diagnosing and resolving technical faults relating to cooling, refrigeration, HVAC, heating, and temperature control systems. Supporting troubleshooting activities remotely and attending customer sites where required. Interpreting technical drawings, wiring diagrams, schematics, P&IDs, specifications, and engineering documentation. Advising on the correct installation, operation, maintenance, and repair of engineering equipment. Supporting the selection and application of equipment to ensure solutions meet customer requirements and operational objectives. Assisting with technical reviews of project specifications, engineered solutions, and customer applications. Providing technical support during equipment commissioning, servicing, start-up, and breakdown investigations. Carrying out root cause analysis on equipment failures and recommending corrective actions to improve reliability and system performance. Preparing technical documentation including service bulletins, troubleshooting guides, engineering reports, and technical procedures. Maintaining accurate records of technical investigations, support activities, and engineering improvements. Working collaboratively with engineering, service, projects, sales, and operations teams to deliver high-quality technical solutions. Supporting the training and development of colleagues by sharing technical knowledge and best practice. Monitoring industry developments, engineering standards, and product improvements to support continuous innovation. Ensuring all work is carried out in accordance with health and safety legislation, engineering standards, and company procedures. What You Will Need to Apply: Strong technical knowledge of cooling, refrigeration, HVAC, heat pump, or temperature control systems. Previous experience providing technical support within an engineering or industrial environment. Excellent fault-finding and problem-solving skills with the ability to diagnose complex technical issues methodically. A sound understanding of mechanical, electrical, and control systems. The ability to read and interpret technical drawings, engineering documentation, and system schematics. Strong communication skills with the ability to explain technical information clearly to both technical and non-technical audiences. Excellent organisational skills with the ability to manage multiple priorities effectively. A customer-focused approach with excellent relationship-building and collaboration skills. Experience using Microsoft Office and engineering or service management systems. A proactive attitude with a commitment to continuous improvement and delivering high standards of customer service. Previous experience working with industrial cooling equipment, chillers, boilers, air handling units, process cooling systems, or rental temperature control equipment would be advantageous but is not essential. Applicants will ideally hold a Degree, HNC/HND, NVQ, apprenticeship, or equivalent qualification in Mechanical Engineering, Electrical Engineering, Refrigeration, HVAC, Building Services, or a related engineering discipline. Relevant industry certifications and a full UK driving licence would also be beneficial. What You Will Receive in Return: A salary of up to £45,000 is available for the successful candidate, together with a comprehensive benefits package and ongoing opportunities for professional development and technical training. In addition, the business offers genuine long-term career progression within a growing international organisation, where employees are encouraged to develop their technical expertise while contributing to innovative engineering solutions. This is a fully on-site position, providing the opportunity to work alongside experienced engineering professionals within a supportive and collaborative environment that values safety, innovation, and continuous improvement. Overall, this is an excellent opportunity for an experienced Technical Support Engineer looking to join a respected market-leading organisation where they can further develop their career while playing a key role in delivering outstanding technical support and engineering excellence. To discuss further, please do not hesitate to reach out to: Christina Smith - Senior Talent Acquisition Specialist E:
