We're looking for a motivated and capable individual to join as a Resident Liaison Officer . At Southern Housing, our vision is to create communities where everyone has a safe home in a place where they are proud to live, with residents at the heart of everything we do. Reporting to the Resident Liaison Team Leaders (Direct Services) , you'll be the main point of contact for residents while maintenance works and projects are being delivered. You'll work closely with residents, contractors, the Complaints Resolution Team and other internal teams to help shape services, identify individual requirements and maintain a high standard of customer care. Your day-to-day responsibilities will include: • Acting as the primary point of contact for residents having work carried out to their homes, estates or communal areas, including attending pre-work surveys where required. • Preparing and providing residents with clear pre-works information, while maintaining regular and effective communication throughout the works. • Organising, delivering and attending resident meetings, consultation activities, working parties, forums and focus groups. • Managing complaints, including undertaking visits or investigations, and working with the Complaints Resolution Team to prepare responses and capture lessons learned. • Analysing performance information and customer satisfaction feedback, preparing reports and presenting KPIs and other relevant data. You'll also contribute to continuous improvement by listening to resident feedback, identifying trends and learning points, supporting resident involvement and helping to improve the quality and effectiveness of our services. This role is based at our Croydon - Tramshed office , with the option to work in a hybrid way where appropriate and as agreed with your manager. The role will also require the ability to undertake site visits. About the team You'll be part of our Direct Services Resident Liaison team, working together to ensure residents are well informed, listened to and supported throughout the delivery of maintenance works and projects. The team collaborates closely with colleagues across Asset Management, Direct Services, Complaints Resolution and the wider organisation, as well as contractors and supply-chain partners, to support effective service delivery and provide residents with a consistently high standard of customer care. About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
Oct 22, 2026
Full time
We're looking for a motivated and capable individual to join as a Resident Liaison Officer . At Southern Housing, our vision is to create communities where everyone has a safe home in a place where they are proud to live, with residents at the heart of everything we do. Reporting to the Resident Liaison Team Leaders (Direct Services) , you'll be the main point of contact for residents while maintenance works and projects are being delivered. You'll work closely with residents, contractors, the Complaints Resolution Team and other internal teams to help shape services, identify individual requirements and maintain a high standard of customer care. Your day-to-day responsibilities will include: • Acting as the primary point of contact for residents having work carried out to their homes, estates or communal areas, including attending pre-work surveys where required. • Preparing and providing residents with clear pre-works information, while maintaining regular and effective communication throughout the works. • Organising, delivering and attending resident meetings, consultation activities, working parties, forums and focus groups. • Managing complaints, including undertaking visits or investigations, and working with the Complaints Resolution Team to prepare responses and capture lessons learned. • Analysing performance information and customer satisfaction feedback, preparing reports and presenting KPIs and other relevant data. You'll also contribute to continuous improvement by listening to resident feedback, identifying trends and learning points, supporting resident involvement and helping to improve the quality and effectiveness of our services. This role is based at our Croydon - Tramshed office , with the option to work in a hybrid way where appropriate and as agreed with your manager. The role will also require the ability to undertake site visits. About the team You'll be part of our Direct Services Resident Liaison team, working together to ensure residents are well informed, listened to and supported throughout the delivery of maintenance works and projects. The team collaborates closely with colleagues across Asset Management, Direct Services, Complaints Resolution and the wider organisation, as well as contractors and supply-chain partners, to support effective service delivery and provide residents with a consistently high standard of customer care. About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
We're looking for a motivated and capable individual to join as a Resident Liaison Officer . At Southern Housing, our vision is to create communities where everyone has a safe home in a place where they are proud to live, with residents at the heart of everything we do. Reporting to the Senior Disrepair Managaer, you'll be the main point of contact for residents while maintenance works and projects are being delivered. You'll work closely with residents, contractors, the Complaints Resolution Team and other internal teams to help shape services, identify individual requirements and maintain a high standard of customer care. Your day-to-day responsibilities will include: • Acting as the primary point of contact for residents having work carried out to their homes, estates or communal areas, including attending pre-work surveys where required. • Preparing and providing residents with clear pre-works information, while maintaining regular and effective communication throughout the works. • Organising, delivering and attending resident meetings, consultation activities, working parties, forums and focus groups. • Managing complaints, including undertaking visits or investigations, and working with the Complaints Resolution Team to prepare responses and capture lessons learned. • Analysing performance information and customer satisfaction feedback, preparing reports and presenting KPIs and other relevant data. You'll also contribute to continuous improvement by listening to resident feedback, identifying trends and learning points, supporting resident involvement and helping to improve the quality and effectiveness of our services. This role is based at our Farringdon office with the option to work in a hybrid way where appropriate and as agreed with your manager. The role will also require the ability to undertake site visits. About the team You'll be part of our Disrepair Resident Liaison team, working together to ensure residents are well informed, listened to and supported throughout the delivery of maintenance works and projects. The team collaborates closely with colleagues across Asset Management, Direct Services, Complaints Resolution and the wider organisation, as well as contractors and supply-chain partners, to support effective service delivery and provide residents with a consistently high standard of customer care. Please note, we reserve the right to close this vacancy early, if we receive a high volume of applications About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
Oct 22, 2026
Full time
We're looking for a motivated and capable individual to join as a Resident Liaison Officer . At Southern Housing, our vision is to create communities where everyone has a safe home in a place where they are proud to live, with residents at the heart of everything we do. Reporting to the Senior Disrepair Managaer, you'll be the main point of contact for residents while maintenance works and projects are being delivered. You'll work closely with residents, contractors, the Complaints Resolution Team and other internal teams to help shape services, identify individual requirements and maintain a high standard of customer care. Your day-to-day responsibilities will include: • Acting as the primary point of contact for residents having work carried out to their homes, estates or communal areas, including attending pre-work surveys where required. • Preparing and providing residents with clear pre-works information, while maintaining regular and effective communication throughout the works. • Organising, delivering and attending resident meetings, consultation activities, working parties, forums and focus groups. • Managing complaints, including undertaking visits or investigations, and working with the Complaints Resolution Team to prepare responses and capture lessons learned. • Analysing performance information and customer satisfaction feedback, preparing reports and presenting KPIs and other relevant data. You'll also contribute to continuous improvement by listening to resident feedback, identifying trends and learning points, supporting resident involvement and helping to improve the quality and effectiveness of our services. This role is based at our Farringdon office with the option to work in a hybrid way where appropriate and as agreed with your manager. The role will also require the ability to undertake site visits. About the team You'll be part of our Disrepair Resident Liaison team, working together to ensure residents are well informed, listened to and supported throughout the delivery of maintenance works and projects. The team collaborates closely with colleagues across Asset Management, Direct Services, Complaints Resolution and the wider organisation, as well as contractors and supply-chain partners, to support effective service delivery and provide residents with a consistently high standard of customer care. Please note, we reserve the right to close this vacancy early, if we receive a high volume of applications About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
Location: Islington (Hybrid Working) Contract: Temporary - 3 Months Initially Hours: Full-Time (36 Hours Per Week) Pay Rate: £21.05 per hour PAYE or £25.52 per hour Umbrella Are you an experienced housing professional looking for your next contract opportunity? We are recruiting for a Neighbourhood Response Officer to support the effective management of neighbourhoods and tenancies within a busy social housing environment. This is an excellent opportunity to play a key role in delivering safe, clean and sustainable communities while supporting residents across your designated patch. Working in a hybrid capacity, you'll be responsible for managing neighbourhood issues, investigating tenancy breaches, addressing anti-social behaviour and ensuring properties and estates remain well-maintained and compliant. The role involves regular resident engagement and close partnership working with a range of internal and external stakeholders. Responsibilities align with Clarion Housing's Neighbourhood Response Officer profile, including estate inspections, tenancy management, ASB investigations and community engagement initiatives. , jobs.insid sing.co.uk Duties Will Include: Delivering neighbourhood and tenancy management services across a designated area. Conducting regular estate inspections and monitoring property conditions. Investigating reports of anti-social behaviour and tenancy breaches. Supporting vulnerable residents and carrying out welfare visits. Undertaking tenancy sign-ups, assignments and customer visits. Working with resident groups and stakeholders to improve local communities. Liaising with police, local authorities and support agencies. Monitoring environmental issues including fly-tipping and estate cleanliness. Maintaining accurate records and case management systems. Candidate Requirements: Previous experience in social housing, neighbourhood management or tenancy services. Strong knowledge of housing management practices and ASB casework. Excellent communication and customer service skills. Ability to build effective relationships with residents and partner organisations. Strong organisational skills and ability to manage a diverse workload. Comfortable working independently and making decisions on complex cases. Experience of safeguarding, tenancy sustainment or community engagement is desirable. What's on Offer? Hybrid working arrangement. Competitive hourly rates. Opportunity to work with a respected housing organisation. Immediate start available. Potential for extension beyond the initial 3-month contract. If you're passionate about delivering excellent housing services and making a difference within local communities, we'd love to hear from you. Apply today with your updated CV.
Oct 21, 2026
Full time
Location: Islington (Hybrid Working) Contract: Temporary - 3 Months Initially Hours: Full-Time (36 Hours Per Week) Pay Rate: £21.05 per hour PAYE or £25.52 per hour Umbrella Are you an experienced housing professional looking for your next contract opportunity? We are recruiting for a Neighbourhood Response Officer to support the effective management of neighbourhoods and tenancies within a busy social housing environment. This is an excellent opportunity to play a key role in delivering safe, clean and sustainable communities while supporting residents across your designated patch. Working in a hybrid capacity, you'll be responsible for managing neighbourhood issues, investigating tenancy breaches, addressing anti-social behaviour and ensuring properties and estates remain well-maintained and compliant. The role involves regular resident engagement and close partnership working with a range of internal and external stakeholders. Responsibilities align with Clarion Housing's Neighbourhood Response Officer profile, including estate inspections, tenancy management, ASB investigations and community engagement initiatives. , jobs.insid sing.co.uk Duties Will Include: Delivering neighbourhood and tenancy management services across a designated area. Conducting regular estate inspections and monitoring property conditions. Investigating reports of anti-social behaviour and tenancy breaches. Supporting vulnerable residents and carrying out welfare visits. Undertaking tenancy sign-ups, assignments and customer visits. Working with resident groups and stakeholders to improve local communities. Liaising with police, local authorities and support agencies. Monitoring environmental issues including fly-tipping and estate cleanliness. Maintaining accurate records and case management systems. Candidate Requirements: Previous experience in social housing, neighbourhood management or tenancy services. Strong knowledge of housing management practices and ASB casework. Excellent communication and customer service skills. Ability to build effective relationships with residents and partner organisations. Strong organisational skills and ability to manage a diverse workload. Comfortable working independently and making decisions on complex cases. Experience of safeguarding, tenancy sustainment or community engagement is desirable. What's on Offer? Hybrid working arrangement. Competitive hourly rates. Opportunity to work with a respected housing organisation. Immediate start available. Potential for extension beyond the initial 3-month contract. If you're passionate about delivering excellent housing services and making a difference within local communities, we'd love to hear from you. Apply today with your updated CV.
Goodman Masson are currently working with a London social housing organisation to recruit for an interim Estates Services Officer. Pay - £20 - £22 per hour INSIDE IR35 We are currently recruiting for an Interim Estates Services Officer to support the effective delivery of estate services across a residential housing portfolio. This is a varied, hands-on role combining estate inspections, contractor monitoring, waste management, resident engagement and administrative support. Working closely with the contracts management team, you will help maintain high standards across communal areas and external spaces, ensuring issues are identified, reported and resolved promptly. The successful candidate will be proactive, organised and confident working both on-site and in an office environment, with a strong focus on customer service and continuous improvement. Key Responsibilities Contract Monitoring: Support the coordination and monitoring of grounds maintenance, caretaking and waste management contractors, tracking service delivery and escalating performance concerns. Estate Inspections: Carry out regular inspections of estates, blocks and communal areas to assess cleanliness, grounds maintenance and overall standards. Waste Management: Monitor bulk waste collections, investigate fly-tipping and waste-related issues, and liaise with contractors to ensure timely resolution. Resident Engagement: Respond to resident enquiries and complaints professionally, providing clear updates and supporting initiatives to improve estate standards and waste management. Service Improvement: Identify recurring issues and opportunities to improve service delivery, contributing to estate management initiatives and resident engagement activities. Administration: Maintain accurate records of inspections, contractor activity and resident communications, update databases, and raise purchase orders as required. Operational Support: Assist with ad hoc estate management tasks, problem-solving and the escalation of issues to the relevant management team. Skills and Experience We are looking for someone who can demonstrate: Strong organisational and administrative skills, with excellent attention to detail. Effective written and verbal communication skills, with a professional and resident-focused approach. The ability to manage competing priorities and work effectively in a busy operational environment. A proactive, practical approach to resolving issues and maintaining service standards. Good working knowledge of Microsoft Office and administrative systems. Experience within housing, estate services, facilities management or a similar operational environment would be advantageous, but is not essential. A full, valid UK driving licence is essential. If this role is of interest please email over your CV to
Oct 20, 2026
Full time
Goodman Masson are currently working with a London social housing organisation to recruit for an interim Estates Services Officer. Pay - £20 - £22 per hour INSIDE IR35 We are currently recruiting for an Interim Estates Services Officer to support the effective delivery of estate services across a residential housing portfolio. This is a varied, hands-on role combining estate inspections, contractor monitoring, waste management, resident engagement and administrative support. Working closely with the contracts management team, you will help maintain high standards across communal areas and external spaces, ensuring issues are identified, reported and resolved promptly. The successful candidate will be proactive, organised and confident working both on-site and in an office environment, with a strong focus on customer service and continuous improvement. Key Responsibilities Contract Monitoring: Support the coordination and monitoring of grounds maintenance, caretaking and waste management contractors, tracking service delivery and escalating performance concerns. Estate Inspections: Carry out regular inspections of estates, blocks and communal areas to assess cleanliness, grounds maintenance and overall standards. Waste Management: Monitor bulk waste collections, investigate fly-tipping and waste-related issues, and liaise with contractors to ensure timely resolution. Resident Engagement: Respond to resident enquiries and complaints professionally, providing clear updates and supporting initiatives to improve estate standards and waste management. Service Improvement: Identify recurring issues and opportunities to improve service delivery, contributing to estate management initiatives and resident engagement activities. Administration: Maintain accurate records of inspections, contractor activity and resident communications, update databases, and raise purchase orders as required. Operational Support: Assist with ad hoc estate management tasks, problem-solving and the escalation of issues to the relevant management team. Skills and Experience We are looking for someone who can demonstrate: Strong organisational and administrative skills, with excellent attention to detail. Effective written and verbal communication skills, with a professional and resident-focused approach. The ability to manage competing priorities and work effectively in a busy operational environment. A proactive, practical approach to resolving issues and maintaining service standards. Good working knowledge of Microsoft Office and administrative systems. Experience within housing, estate services, facilities management or a similar operational environment would be advantageous, but is not essential. A full, valid UK driving licence is essential. If this role is of interest please email over your CV to
Interim Lead Commercial surveyor will act as lead advisor with regard to all Commercial and Investment property and asset management issues in respect of both council owned land and buildings and other related property matters impacting the City. The role will join the Senior leadership team in assisting to guide the future direction of the Council's Property Portfolio. Lead Commercial Surveyor will ensure the Councils property portfolio is utilised to the best possible advantage, maximising the rental income and capital receipts, minimising liabilities and optimising use in accordance with the Council's policies and wider strategic needs and ambitions. Working in our team isn't just about property, it's about people. We also contribute to wider government goals such as 'levelling up' through releasing surplus land to support new homes, jobs and public value. To lead on and ensure the effective implementation of corporate initiatives and transformation programmes that cut across the whole or part of the council's activities in conjunction with Head of FM & Head of Estates Provide outstanding leadership and direction to the service, driving service transformation and ensuring excellent joint working with Members and other stakeholders Driving forward performance setting high standards, encouraging improvement, and supporting the team to achieve. Having regular team meetings and one to one conversation about performance, including difficult ones when necessary To act on behalf of the Council as lead advisor with regard to all Commercial and Investment property and asset management issues in respect of both council owned land and buildings and other related property matters impacting the City To ensure the Councils property portfolio is utilised to the best possible advantage, maximising the rental income and capital receipts, minimising liabilities and optimising use in accordance with the Council's policies and wider strategic needs and ambitions On behalf of the Council lead on all commercial property matters including lettings, lease restructures, debt management, rent reviews, lease renewals, licence renewals and all other landlord and tenant negotiations Leading on the statutory requirements in respect of Right to Buy, Statutory Lease Extensions, Enfranchisement and other residential related professional property matters Leading on the delivery of professional advice in respect of all aspects of service delivery across the full range of use types including supporting colleagues in Housing, New Homes Delivery, Planning and Finance Ensuring the delivery of the annual portfolio valuations required for accounting purposes To create and maintain an Asset Management Strategy for the portfolio including specific asset management plans for all key buildings and classes of property - proviso to work with lead on Transformation Responsible for the collation, maintenance and audit of property related information primarily through the Concerto database Provision of professional advice and support to senior management and members including attendance at meetings both public and internal Developing and delivering strategies in respect of council land and buildings - in conjunction with Head of Corporate Landlord Acting as the professional interface on behalf of the council with both private and public sector landowners, bodies and other parties in respect of property matters Undertake the full responsibility for projects within the division and across the wider council. These projects may relate to Accommodation Strategy, Feasibility Studies, Strategic Asset Management Plan, Financial Planning, Dispute Resolution, Planning Appeals and other related issues including Section 106 and CIL, Acquisitions and Disposal, Valuations, Procurements and large-scale programmes of capital investment into the Council's non-operational estate. Take responsibility for the disposals and acquisitions programmes Working alongside colleagues across the directorate instigate and initiate regeneration projects. Provide strategic site assembly advice in relation to larger scale regeneration projects. Prepare evidence in connection with cases to be referred to Public Inquiries/Court Prepare capital and revenue estimates for acquisition, disposal and leasing of all types of Council owned property Commission external consultants to provide technical and professional input into aspects of property matters and to manage the effective delivery of this input across all sectors of the property market Maintain a sound knowledge of the Council's wider policy agenda and of the strategies and operational requirements and objectives of all service departments Assist in the decision to list CAT's Assist with the preparation and presentation of Committee, Governance and other professional and technical reports Maintain and develop effective relationships with all service areas requiring property occupation or other related needs Develop a significant internal profile within the Council as a whole as the principal officer responsible for leading and supporting all property based initiatives including high profile major projects and disposals Support and deliver in conjunction with planning accurate budgets, forecasts and other financial matters Actively promote a culture of innovation and continuous improvement throughout the Property team where shared learning opportunities are optimised, and national/international best practice is embedded at the earliest opportunity To lead on and manage, plan and deliver a range of high quality professional Corporate Landlord, Property Valuation and Estate Management Services. To lead on and ensure that all services are carried out in a timely, accurate and efficient manner, leading to the achievement of Service targets, Income Generation and KPI's To deputise for the Director of Property.
Oct 20, 2026
Full time
Interim Lead Commercial surveyor will act as lead advisor with regard to all Commercial and Investment property and asset management issues in respect of both council owned land and buildings and other related property matters impacting the City. The role will join the Senior leadership team in assisting to guide the future direction of the Council's Property Portfolio. Lead Commercial Surveyor will ensure the Councils property portfolio is utilised to the best possible advantage, maximising the rental income and capital receipts, minimising liabilities and optimising use in accordance with the Council's policies and wider strategic needs and ambitions. Working in our team isn't just about property, it's about people. We also contribute to wider government goals such as 'levelling up' through releasing surplus land to support new homes, jobs and public value. To lead on and ensure the effective implementation of corporate initiatives and transformation programmes that cut across the whole or part of the council's activities in conjunction with Head of FM & Head of Estates Provide outstanding leadership and direction to the service, driving service transformation and ensuring excellent joint working with Members and other stakeholders Driving forward performance setting high standards, encouraging improvement, and supporting the team to achieve. Having regular team meetings and one to one conversation about performance, including difficult ones when necessary To act on behalf of the Council as lead advisor with regard to all Commercial and Investment property and asset management issues in respect of both council owned land and buildings and other related property matters impacting the City To ensure the Councils property portfolio is utilised to the best possible advantage, maximising the rental income and capital receipts, minimising liabilities and optimising use in accordance with the Council's policies and wider strategic needs and ambitions On behalf of the Council lead on all commercial property matters including lettings, lease restructures, debt management, rent reviews, lease renewals, licence renewals and all other landlord and tenant negotiations Leading on the statutory requirements in respect of Right to Buy, Statutory Lease Extensions, Enfranchisement and other residential related professional property matters Leading on the delivery of professional advice in respect of all aspects of service delivery across the full range of use types including supporting colleagues in Housing, New Homes Delivery, Planning and Finance Ensuring the delivery of the annual portfolio valuations required for accounting purposes To create and maintain an Asset Management Strategy for the portfolio including specific asset management plans for all key buildings and classes of property - proviso to work with lead on Transformation Responsible for the collation, maintenance and audit of property related information primarily through the Concerto database Provision of professional advice and support to senior management and members including attendance at meetings both public and internal Developing and delivering strategies in respect of council land and buildings - in conjunction with Head of Corporate Landlord Acting as the professional interface on behalf of the council with both private and public sector landowners, bodies and other parties in respect of property matters Undertake the full responsibility for projects within the division and across the wider council. These projects may relate to Accommodation Strategy, Feasibility Studies, Strategic Asset Management Plan, Financial Planning, Dispute Resolution, Planning Appeals and other related issues including Section 106 and CIL, Acquisitions and Disposal, Valuations, Procurements and large-scale programmes of capital investment into the Council's non-operational estate. Take responsibility for the disposals and acquisitions programmes Working alongside colleagues across the directorate instigate and initiate regeneration projects. Provide strategic site assembly advice in relation to larger scale regeneration projects. Prepare evidence in connection with cases to be referred to Public Inquiries/Court Prepare capital and revenue estimates for acquisition, disposal and leasing of all types of Council owned property Commission external consultants to provide technical and professional input into aspects of property matters and to manage the effective delivery of this input across all sectors of the property market Maintain a sound knowledge of the Council's wider policy agenda and of the strategies and operational requirements and objectives of all service departments Assist in the decision to list CAT's Assist with the preparation and presentation of Committee, Governance and other professional and technical reports Maintain and develop effective relationships with all service areas requiring property occupation or other related needs Develop a significant internal profile within the Council as a whole as the principal officer responsible for leading and supporting all property based initiatives including high profile major projects and disposals Support and deliver in conjunction with planning accurate budgets, forecasts and other financial matters Actively promote a culture of innovation and continuous improvement throughout the Property team where shared learning opportunities are optimised, and national/international best practice is embedded at the earliest opportunity To lead on and manage, plan and deliver a range of high quality professional Corporate Landlord, Property Valuation and Estate Management Services. To lead on and ensure that all services are carried out in a timely, accurate and efficient manner, leading to the achievement of Service targets, Income Generation and KPI's To deputise for the Director of Property.
Michael Page Property and Construction
Manchester, Lancashire
The Director of Property and Land Services is a key member of the Senior Leadership Team, reporting directly to the Chief Executive Officer. The role provides strategic leadership, professional oversight and corporate accountability for the management, development and stewardship of the Manchester Diocesan Board of Finance's property portfolio and related assets. Client Details Manchester Diocese serves a vibrant, dynamic and creative community in the North West of England. It covers an area of 416 square miles and has a total population of 2.2 million. The diocese is divided into four archdeaconries, seven deaneries and 33 mission communities. There are more than 300 places of worship and chaplaincies, which are organised into 256 parishes and 175 benefices. Together, we're building a vibrant future for our diocese through four key themes - Parish Renewal, Growing Younger, Church Planting & Revitalisation and Developing Missional Leaders. This role also offers the opportunity to lead and develop an already talented and committed team, while identifying where additional capacity and expertise can help us meet future needs. We are looking for a leader who can build on existing strengths, encourage innovation, and create an environment in which people can thrive. Description The Director of Land & Property will be the strategic lead for the organisations property portfolio across Greater Manchester. Reporting directly into the CEO and overseeing a team of Surveyors and Property Officers. Responsible for the continued improvement of the clergy housing. Develop and implement a diocesan property and asset management strategy aligned to diocesan priorities and strategic objectives. Ensure compliance with all relevant legislation, regulation and professional standards, including health and safety requirements. Lead the preparation and management of property budgets and capital programmes. Lead the property contribution towards diocesan and national Church net zero ambitions. Build effective relationships with clergy, parishes, bishops, trustees, local authorities, contractors and external advisers. Profile Significant senior leadership experience within property, estates, asset management or surveying. Professionally qualified Surveyor. Experience of leading complex property portfolios and multidisciplinary teams. Strong strategic asset management capability. Commercial acumen and financial management experience. Experience of governance, risk management and regulatory compliance. Excellent stakeholder management and influencing skills. Experience of presenting to boards, committees or senior executive groups. A collaborative leadership style and a commitment to service excellence. Sympathy with the aims, values and ethos of the Church of England. Job Offer £70 - 75,000 annual salary Up to 18% employer pension contribution Agile working 30 days annual leave plus bank holidays 35 hrs/wk Collaborative working environment Career progression opportunities
Oct 07, 2026
Full time
The Director of Property and Land Services is a key member of the Senior Leadership Team, reporting directly to the Chief Executive Officer. The role provides strategic leadership, professional oversight and corporate accountability for the management, development and stewardship of the Manchester Diocesan Board of Finance's property portfolio and related assets. Client Details Manchester Diocese serves a vibrant, dynamic and creative community in the North West of England. It covers an area of 416 square miles and has a total population of 2.2 million. The diocese is divided into four archdeaconries, seven deaneries and 33 mission communities. There are more than 300 places of worship and chaplaincies, which are organised into 256 parishes and 175 benefices. Together, we're building a vibrant future for our diocese through four key themes - Parish Renewal, Growing Younger, Church Planting & Revitalisation and Developing Missional Leaders. This role also offers the opportunity to lead and develop an already talented and committed team, while identifying where additional capacity and expertise can help us meet future needs. We are looking for a leader who can build on existing strengths, encourage innovation, and create an environment in which people can thrive. Description The Director of Land & Property will be the strategic lead for the organisations property portfolio across Greater Manchester. Reporting directly into the CEO and overseeing a team of Surveyors and Property Officers. Responsible for the continued improvement of the clergy housing. Develop and implement a diocesan property and asset management strategy aligned to diocesan priorities and strategic objectives. Ensure compliance with all relevant legislation, regulation and professional standards, including health and safety requirements. Lead the preparation and management of property budgets and capital programmes. Lead the property contribution towards diocesan and national Church net zero ambitions. Build effective relationships with clergy, parishes, bishops, trustees, local authorities, contractors and external advisers. Profile Significant senior leadership experience within property, estates, asset management or surveying. Professionally qualified Surveyor. Experience of leading complex property portfolios and multidisciplinary teams. Strong strategic asset management capability. Commercial acumen and financial management experience. Experience of governance, risk management and regulatory compliance. Excellent stakeholder management and influencing skills. Experience of presenting to boards, committees or senior executive groups. A collaborative leadership style and a commitment to service excellence. Sympathy with the aims, values and ethos of the Church of England. Job Offer £70 - 75,000 annual salary Up to 18% employer pension contribution Agile working 30 days annual leave plus bank holidays 35 hrs/wk Collaborative working environment Career progression opportunities
