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Sales Recruit UK
Showroom & Trade Counter Sales Advisor
Sales Recruit UK Clydebank, Dunbartonshire
First step on the ladder to a career in professional sales or branch management within the building sector Work with trade and retail customers across a wide variety of product ranges The chance to get involved in trade projects THE CLIENT A business that helps tradespeople and homeowners across the west of Scotland turn a plan into a finished job, with the design done in-house so customers can see th click apply for full job details
Oct 24, 2026
Full time
First step on the ladder to a career in professional sales or branch management within the building sector Work with trade and retail customers across a wide variety of product ranges The chance to get involved in trade projects THE CLIENT A business that helps tradespeople and homeowners across the west of Scotland turn a plan into a finished job, with the design done in-house so customers can see th click apply for full job details
Group 1 Automotive
Service Advisor - Volkswagen Peterborough
Group 1 Automotive Peterborough, Cambridgeshire
Service Advisor - Volkswagen Peterborough Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the day Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue Schedule vehicles for appointments in the workshop efficiently and accurately Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Don't worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleagues Demonstrated experience in delivering exceptional customer service Skilled at identifying customer needs and opportunities for upselling Excellent time management skills and the ability to work under pressure Previous experience in a target driven role, demonstrating the ability to meet goals Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Oct 24, 2026
Full time
Service Advisor - Volkswagen Peterborough Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the day Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue Schedule vehicles for appointments in the workshop efficiently and accurately Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Don't worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleagues Demonstrated experience in delivering exceptional customer service Skilled at identifying customer needs and opportunities for upselling Excellent time management skills and the ability to work under pressure Previous experience in a target driven role, demonstrating the ability to meet goals Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Buy it direct
Senior Marketplace Executive
Buy it direct Huddersfield, Yorkshire
Senior Marketplace Executive Buy It Direct Group Huddersfield Up to 40,000 Full time, permanent Ready to own the channels, not just support them? Buy It Direct Group runs a family of UK online retailers, including Appliances Direct, Laptops Direct, Furniture123, Better Bathrooms and Outdoor Living Hot Tubs. Marketplaces are a big part of how we reach customers. We trade on eBay, Amazon and B&Q today, and we want to be on more. We're bringing in Linnworks to run our B&Q channel and to make it quicker for us to launch on new platforms. That makes this the right time to bring in someone experienced who can grow what we have and help decide where we go next. You'll be the day-to-day owner of our marketplace channels. You'll work closely with our trading, operations and development teams and report to. What you'll do Run our eBay, Amazon and B&Q accounts day to day, and help us assess and launch new marketplaces. Own marketplace performance, meaning sales, margin and cost of sale by channel. Each week you'll report to the trading team on what's working and what needs fixing. Be our lead on Linnworks. Help get B&Q running smoothly through it, then use it to get new channels live quickly. Keep account health in good shape, covering dispatch times, late shipments, tracking, returns and seller standards. Fix problems before they turn into penalties. Set and manage marketplace pricing and promotions within agreed rules, including coupons, deals and sponsored ads. Judge them on profit, not just sales. Improve listing quality across the range with better titles, content, images and A+ content, and fix listings that are mismatched or suppressed. Work with category traders to decide which products go on which channel. Grow the range wherever the margin supports it. Keep track of changes to marketplace fees, policies and features, and explain what they mean for us. What we're looking for Proven hands-on experience running Amazon and eBay seller accounts. Experience with B&Q (Mirakl) or other marketplaces is a big plus. Experience with a multichannel platform such as Linnworks, ChannelAdvisor or similar. Linnworks experience will make you stand out. A commercial mindset. You understand fees, margin and cost of sale, and you know that not every sale makes a profit. Strong Excel skills. You're comfortable with large product and order datasets, pivot tables and lookups. A track record of managing account health and resolving issues with marketplace support teams. The confidence to work with traders, the warehouse, finance and developers, and to push for what the channel needs. You're organised, self-driven and you stick with a problem until it's solved. What we can offer Ownership of a channel mix that matters to the group's plans, with support to grow it. A real say in which new platforms we launch on next. A role that grows as the channels grow. Salary up to 40,000 Healthcare cash plan. Your birthday off after a year with us. Staff discount across all of our brands. Free on-site parking.
Oct 23, 2026
Full time
Senior Marketplace Executive Buy It Direct Group Huddersfield Up to 40,000 Full time, permanent Ready to own the channels, not just support them? Buy It Direct Group runs a family of UK online retailers, including Appliances Direct, Laptops Direct, Furniture123, Better Bathrooms and Outdoor Living Hot Tubs. Marketplaces are a big part of how we reach customers. We trade on eBay, Amazon and B&Q today, and we want to be on more. We're bringing in Linnworks to run our B&Q channel and to make it quicker for us to launch on new platforms. That makes this the right time to bring in someone experienced who can grow what we have and help decide where we go next. You'll be the day-to-day owner of our marketplace channels. You'll work closely with our trading, operations and development teams and report to. What you'll do Run our eBay, Amazon and B&Q accounts day to day, and help us assess and launch new marketplaces. Own marketplace performance, meaning sales, margin and cost of sale by channel. Each week you'll report to the trading team on what's working and what needs fixing. Be our lead on Linnworks. Help get B&Q running smoothly through it, then use it to get new channels live quickly. Keep account health in good shape, covering dispatch times, late shipments, tracking, returns and seller standards. Fix problems before they turn into penalties. Set and manage marketplace pricing and promotions within agreed rules, including coupons, deals and sponsored ads. Judge them on profit, not just sales. Improve listing quality across the range with better titles, content, images and A+ content, and fix listings that are mismatched or suppressed. Work with category traders to decide which products go on which channel. Grow the range wherever the margin supports it. Keep track of changes to marketplace fees, policies and features, and explain what they mean for us. What we're looking for Proven hands-on experience running Amazon and eBay seller accounts. Experience with B&Q (Mirakl) or other marketplaces is a big plus. Experience with a multichannel platform such as Linnworks, ChannelAdvisor or similar. Linnworks experience will make you stand out. A commercial mindset. You understand fees, margin and cost of sale, and you know that not every sale makes a profit. Strong Excel skills. You're comfortable with large product and order datasets, pivot tables and lookups. A track record of managing account health and resolving issues with marketplace support teams. The confidence to work with traders, the warehouse, finance and developers, and to push for what the channel needs. You're organised, self-driven and you stick with a problem until it's solved. What we can offer Ownership of a channel mix that matters to the group's plans, with support to grow it. A real say in which new platforms we launch on next. A role that grows as the channels grow. Salary up to 40,000 Healthcare cash plan. Your birthday off after a year with us. Staff discount across all of our brands. Free on-site parking.
Service Advisor
Prospectus Recruitment Weybridge, Surrey
Service Advisor - No Weekends! Location: Weybridge, Surrey Salary: £28,000 - £32,000 Basic + £7,800 Bonus OTE: Up to £39,800 Hours: Monday - Friday, 8am - 6pm NO SATURDAYS! Looking for a new opportunity in the motor trade? Or keen to get your foot in the door? We are currently recruiting for a Service Advisor to join a well-established and reputable main dealership in Weybridge. This is a fantastic opportunity for an experienced Service Advisor looking for a better work-life balance, or someone with a strong customer service background who wants to build a career in the automotive industry. The best part? You don't need previous motor trade experience! Our client is happy to train the right person from scratch, so if you're confident, personable and enjoy working with customers, we'd love to hear from you. What You'll Be Doing: Welcoming customers and managing vehicle service bookings. Keeping customers updated throughout the servicing and repair process. Liaising with the workshop to ensure everything runs smoothly. Advising customers on vehicle maintenance and recommended repairs. Delivering excellent customer service and building long-term relationships. Helping the service department achieve its targets. What We're Looking For: Previous Service Advisor experience would be great, but isn't essential. A strong background in customer service, retail, hospitality or sales. Excellent communication and organisational skills. A positive attitude and willingness to learn. Someone who enjoys working in a busy, customer-focused environment. What's On Offer? £28,000 - £32,000 basic salary , depending on experience. Up to £7,800 annual bonus. OTE up to £39,800. Monday to Friday only - absolutely NO Saturdays! Full training provided for candidates new to the motor trade. Opportunity to develop your career within an established automotive group.
Oct 23, 2026
Full time
Service Advisor - No Weekends! Location: Weybridge, Surrey Salary: £28,000 - £32,000 Basic + £7,800 Bonus OTE: Up to £39,800 Hours: Monday - Friday, 8am - 6pm NO SATURDAYS! Looking for a new opportunity in the motor trade? Or keen to get your foot in the door? We are currently recruiting for a Service Advisor to join a well-established and reputable main dealership in Weybridge. This is a fantastic opportunity for an experienced Service Advisor looking for a better work-life balance, or someone with a strong customer service background who wants to build a career in the automotive industry. The best part? You don't need previous motor trade experience! Our client is happy to train the right person from scratch, so if you're confident, personable and enjoy working with customers, we'd love to hear from you. What You'll Be Doing: Welcoming customers and managing vehicle service bookings. Keeping customers updated throughout the servicing and repair process. Liaising with the workshop to ensure everything runs smoothly. Advising customers on vehicle maintenance and recommended repairs. Delivering excellent customer service and building long-term relationships. Helping the service department achieve its targets. What We're Looking For: Previous Service Advisor experience would be great, but isn't essential. A strong background in customer service, retail, hospitality or sales. Excellent communication and organisational skills. A positive attitude and willingness to learn. Someone who enjoys working in a busy, customer-focused environment. What's On Offer? £28,000 - £32,000 basic salary , depending on experience. Up to £7,800 annual bonus. OTE up to £39,800. Monday to Friday only - absolutely NO Saturdays! Full training provided for candidates new to the motor trade. Opportunity to develop your career within an established automotive group.
Massenhove Recruitment Limited
Sales Assistant
Massenhove Recruitment Limited Ipswich, Suffolk
Trainee Insurance Sales Advisor / Sales Assistant Location: Ipswich, Suffolk (On-site) Salary: £21,000 - £26,000 per annum Job Type: Full-time, Permanent Experience Level: Entry Level / Trainee Are you looking to launch a rewarding, fast-paced career in the financial services sector? Massenhove Recruitment Limited is seeking a motivated Trainee Insurance Sales Advisor / Sales Assistant to join a growing team in Ipswich, Suffolk . This is an exceptional entry-level sales opportunity. You will receive industry-leading training on insurance products, regulations, and customer management, making it the perfect stepping stone for an ambitious individual looking for career progression. Role Purpose & Overview As an Insurance Sales Assistant , you will be the first point of contact for clients across the UK seeking specialised cover. Utilizing warm leads, you will engage with customers to sell and cross-sell non-standard home and motor insurance policies. This role perfectly blends outbound sales execution with high-quality customer service , ensuring all clients receive tailored advice that matches their insurance needs. Key Responsibilities Sales & Business Development: Contact provided leads to quote, sell, and cross-sell personal lines insurance products (home and car insurance). Customer Relationship Management: Provide expert advice to new and existing customers regarding policy adjustments, mid-term amendments, and renewals. Target Achievement: Meet and exceed personal monthly sales targets while maintaining excellent quality standards. Compliance & FCA Regulation: Ensure all sales practices strictly adhere to the guidelines set by the Financial Conduct Authority (FCA) . Client Retention: Handle customer queries and complaints with empathy, professionalism, and speed to maximize retention. Stakeholder Communication: Maintain clear and professional communication with insurance companies, underwriters, and internal branch managers. What We Are Looking For (Skills & Requirements) Entry-Level Candidates Welcome: No prior insurance experience is required; full training is provided. Strong Communication Skills: An excellent telephone manner with the ability to build rapport quickly. Target-Driven Mindset: Motivation to work towards individual and team sales targets. Problem-Solving Ability: A customer-focused approach to handling queries and resolving complaints calmly. Professionalism: Ability to act as a corporate ambassador for the company at all times. What's in It for You? Competitive Salary: £21,000 - £26,000 per annum. Comprehensive Training: Learn everything you need to know about the insurance sector from industry experts. Career Growth: A structured pathway into professional insurance and financial services roles. Stable Environment: A full-time, permanent position within a supportive local branch. About Us: Massenhove Recruitment Limited is an equal-opportunity employer. We are committed to building a diverse and inclusive workforce. We recruit solely on merit, treating all candidates with equality, fairness, and respect. Apply Today: If you are ready to kickstart a dynamic career in insurance sales, apply now for a confidential discussion!
Oct 23, 2026
Full time
Trainee Insurance Sales Advisor / Sales Assistant Location: Ipswich, Suffolk (On-site) Salary: £21,000 - £26,000 per annum Job Type: Full-time, Permanent Experience Level: Entry Level / Trainee Are you looking to launch a rewarding, fast-paced career in the financial services sector? Massenhove Recruitment Limited is seeking a motivated Trainee Insurance Sales Advisor / Sales Assistant to join a growing team in Ipswich, Suffolk . This is an exceptional entry-level sales opportunity. You will receive industry-leading training on insurance products, regulations, and customer management, making it the perfect stepping stone for an ambitious individual looking for career progression. Role Purpose & Overview As an Insurance Sales Assistant , you will be the first point of contact for clients across the UK seeking specialised cover. Utilizing warm leads, you will engage with customers to sell and cross-sell non-standard home and motor insurance policies. This role perfectly blends outbound sales execution with high-quality customer service , ensuring all clients receive tailored advice that matches their insurance needs. Key Responsibilities Sales & Business Development: Contact provided leads to quote, sell, and cross-sell personal lines insurance products (home and car insurance). Customer Relationship Management: Provide expert advice to new and existing customers regarding policy adjustments, mid-term amendments, and renewals. Target Achievement: Meet and exceed personal monthly sales targets while maintaining excellent quality standards. Compliance & FCA Regulation: Ensure all sales practices strictly adhere to the guidelines set by the Financial Conduct Authority (FCA) . Client Retention: Handle customer queries and complaints with empathy, professionalism, and speed to maximize retention. Stakeholder Communication: Maintain clear and professional communication with insurance companies, underwriters, and internal branch managers. What We Are Looking For (Skills & Requirements) Entry-Level Candidates Welcome: No prior insurance experience is required; full training is provided. Strong Communication Skills: An excellent telephone manner with the ability to build rapport quickly. Target-Driven Mindset: Motivation to work towards individual and team sales targets. Problem-Solving Ability: A customer-focused approach to handling queries and resolving complaints calmly. Professionalism: Ability to act as a corporate ambassador for the company at all times. What's in It for You? Competitive Salary: £21,000 - £26,000 per annum. Comprehensive Training: Learn everything you need to know about the insurance sector from industry experts. Career Growth: A structured pathway into professional insurance and financial services roles. Stable Environment: A full-time, permanent position within a supportive local branch. About Us: Massenhove Recruitment Limited is an equal-opportunity employer. We are committed to building a diverse and inclusive workforce. We recruit solely on merit, treating all candidates with equality, fairness, and respect. Apply Today: If you are ready to kickstart a dynamic career in insurance sales, apply now for a confidential discussion!
BROOK STREET
Parts Advisor
BROOK STREET Newtownabbey, County Antrim
Brook Street Recruitment is delighted to be working on behalf of our well-established client in Mallusk to recruit an experienced Parts Sales Advisor . This is an excellent opportunity for a motivated and customer-focused individual to join a successful commercial vehicle dealership that values hard work, rewards success, and offers genuine career progression. If you have a strong background in vehicle parts, enjoy delivering exceptional customer service, and thrive in a fast-paced environment, we'd love to hear from you. The Role As a Parts Sales Advisor, you will play a key role in supporting retail, trade, and workshop customers by identifying and supplying the correct vehicle parts efficiently and accurately. You will be the first point of contact for many customers, both face-to-face and over the telephone, ensuring a professional and knowledgeable service at all times. Key Responsibilities Identify and supply the correct parts to retail, trade, and internal workshop customers. Process orders, check stock availability, and manage inventory using MAM Software (Autopart or similar systems). Provide technical advice and product knowledge to customers and colleagues. Maintain accurate sales, order, and inventory records. Deliver outstanding customer service across all customer interactions. Assist with stock control, goods inward/outward processes, and merchandising of parts displays. Build and maintain strong customer relationships to encourage repeat business. About You To be successful in this role, you will have: Previous experience as a Parts Advisor, Parts Sales Advisor, or similar automotive parts role . Experience using MAM Software such as Autopart, Trader, or equivalent systems. Strong knowledge of automotive or commercial vehicle parts and components. Excellent communication and customer service skills. A highly organised approach with strong attention to detail. The ability to work effectively under pressure in a busy environment. A proactive attitude and the ability to work independently and as part of a team. A full UK driving licence would be advantageous but is not essential. What's on Offer? Competitive salary dependent on experience and qualifications. Opportunity to join a successful and growing commercial dealership. Supportive team environment. Ongoing training and career development opportunities. Long-term career prospects within a respected business. If you are an experienced Parts Advisor looking for your next challenge in a thriving dealership environment, apply today to find out more. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Oct 23, 2026
Full time
Brook Street Recruitment is delighted to be working on behalf of our well-established client in Mallusk to recruit an experienced Parts Sales Advisor . This is an excellent opportunity for a motivated and customer-focused individual to join a successful commercial vehicle dealership that values hard work, rewards success, and offers genuine career progression. If you have a strong background in vehicle parts, enjoy delivering exceptional customer service, and thrive in a fast-paced environment, we'd love to hear from you. The Role As a Parts Sales Advisor, you will play a key role in supporting retail, trade, and workshop customers by identifying and supplying the correct vehicle parts efficiently and accurately. You will be the first point of contact for many customers, both face-to-face and over the telephone, ensuring a professional and knowledgeable service at all times. Key Responsibilities Identify and supply the correct parts to retail, trade, and internal workshop customers. Process orders, check stock availability, and manage inventory using MAM Software (Autopart or similar systems). Provide technical advice and product knowledge to customers and colleagues. Maintain accurate sales, order, and inventory records. Deliver outstanding customer service across all customer interactions. Assist with stock control, goods inward/outward processes, and merchandising of parts displays. Build and maintain strong customer relationships to encourage repeat business. About You To be successful in this role, you will have: Previous experience as a Parts Advisor, Parts Sales Advisor, or similar automotive parts role . Experience using MAM Software such as Autopart, Trader, or equivalent systems. Strong knowledge of automotive or commercial vehicle parts and components. Excellent communication and customer service skills. A highly organised approach with strong attention to detail. The ability to work effectively under pressure in a busy environment. A proactive attitude and the ability to work independently and as part of a team. A full UK driving licence would be advantageous but is not essential. What's on Offer? Competitive salary dependent on experience and qualifications. Opportunity to join a successful and growing commercial dealership. Supportive team environment. Ongoing training and career development opportunities. Long-term career prospects within a respected business. If you are an experienced Parts Advisor looking for your next challenge in a thriving dealership environment, apply today to find out more. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Owen Daniels
Customer Service Advisor
Owen Daniels
Our client is looking for a Customer Service Advisor to join their team and play a key role in delivering an exceptional experience to customers across their global markets. This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships , solving problems and working collaboratively in a fast-paced environment. Customer Service Advisor Permanent Salary is DOE Monday- Thursday 8:45am-5:00pm Friday 8:45am-16:30pm (39 hour week) - Hybrid Working Kingsbury, Greater London Customer Service Advisor Job Description Acting as a first point of contact for customers and supporting the smooth processing of orders. Processing customer orders accurately and ensuring all relevant specifications and information are correctly entered onto the system. Contacting customers where clarification is required and resolving queries relating to orders, products or services Assisting with general administrative activities, ensuring documentation and records are maintained accurately and are readily available when required. Customer Service Advisor Essential Experience/Skills/Qualifications 1-2 years' previous customer service experience, preferably within a commercial, technical or manufacturing environment. Strong communication and interpersonal skills. Excellent attention to detail, particularly when processing customer orders and specifications. Customer Service Advisor Company Benefits Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5% Life Assurance (3x annual salary) Business travel insurance Option to join Private Healthcare Scheme after 3 months Cycle scheme, Home and Tech, Discounts on retail platforms Electric Car scheme (salary sacrifice) YuLife Employee Benefits and Wellbeing app Learning and development opportunities 25 days + BH holidays If you feel you're a good fit for this position, please click 'apply'
Oct 23, 2026
Full time
Our client is looking for a Customer Service Advisor to join their team and play a key role in delivering an exceptional experience to customers across their global markets. This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships , solving problems and working collaboratively in a fast-paced environment. Customer Service Advisor Permanent Salary is DOE Monday- Thursday 8:45am-5:00pm Friday 8:45am-16:30pm (39 hour week) - Hybrid Working Kingsbury, Greater London Customer Service Advisor Job Description Acting as a first point of contact for customers and supporting the smooth processing of orders. Processing customer orders accurately and ensuring all relevant specifications and information are correctly entered onto the system. Contacting customers where clarification is required and resolving queries relating to orders, products or services Assisting with general administrative activities, ensuring documentation and records are maintained accurately and are readily available when required. Customer Service Advisor Essential Experience/Skills/Qualifications 1-2 years' previous customer service experience, preferably within a commercial, technical or manufacturing environment. Strong communication and interpersonal skills. Excellent attention to detail, particularly when processing customer orders and specifications. Customer Service Advisor Company Benefits Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5% Life Assurance (3x annual salary) Business travel insurance Option to join Private Healthcare Scheme after 3 months Cycle scheme, Home and Tech, Discounts on retail platforms Electric Car scheme (salary sacrifice) YuLife Employee Benefits and Wellbeing app Learning and development opportunities 25 days + BH holidays If you feel you're a good fit for this position, please click 'apply'
Quickline Communications
Senior Category Manager - IT & Telecommunications
Quickline Communications Hull, Yorkshire
Senior Category Manager - IT & Telecommunications We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, ande're looking for a Senior Category Manager with extensive procurement and category management experience to lead our technology sourcing strategy, strengthen supplier performance and deliver greater commercial value across a complex portfolio. Could that be you? This is an opportunity to own a strategically important spend portfolio, build influential supplier partnerships and drive commercial outcomes that directly support Quickline's future ambitions. If that sounds like your kind of challenge, we'd love to hear from you. Here's why you'll love this role - Take ownership of Quickline's IT and Telecommunications category strategy, ensuring procurement decisions support our technology roadmap and wider business goals. - Shape and lead complex sourcing activities, from market analysis and tender exercises through to commercial negotiations and contract award. - Build strong relationships with strategic suppliers, driving performance, innovation and value across a critical technology portfolio. - Partner closely with senior leaders across Technology, Cyber Security, Infrastructure and Digital Transformation, becoming a trusted commercial advisor. - Play a key role in supporting Quickline's growth ambitions through cost optimisation, risk management and smarter technology investment. Here's why you'll be great in this role - Significant experience within procurement and category management, ideally across IT, telecommunications or technology-driven environments. - A proven track record of leading high-value negotiations and securing commercially beneficial outcomes. - Strong knowledge of software licensing, SaaS, cloud, telecoms and managed service commercial models. - Confidence influencing senior stakeholders and building credibility across multiple business functions. - Commercially minded, analytical and comfortable balancing value creation, supplier performance and risk management in a fast-paced environment. The benefits - Pension - 5% employer / 5% employee contribution. - Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - Life Assurance - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' - Social Events - Summer and End of Year parties etc. - Core Value Awards - Regular opportunities to win! Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Oct 23, 2026
Full time
Senior Category Manager - IT & Telecommunications We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, ande're looking for a Senior Category Manager with extensive procurement and category management experience to lead our technology sourcing strategy, strengthen supplier performance and deliver greater commercial value across a complex portfolio. Could that be you? This is an opportunity to own a strategically important spend portfolio, build influential supplier partnerships and drive commercial outcomes that directly support Quickline's future ambitions. If that sounds like your kind of challenge, we'd love to hear from you. Here's why you'll love this role - Take ownership of Quickline's IT and Telecommunications category strategy, ensuring procurement decisions support our technology roadmap and wider business goals. - Shape and lead complex sourcing activities, from market analysis and tender exercises through to commercial negotiations and contract award. - Build strong relationships with strategic suppliers, driving performance, innovation and value across a critical technology portfolio. - Partner closely with senior leaders across Technology, Cyber Security, Infrastructure and Digital Transformation, becoming a trusted commercial advisor. - Play a key role in supporting Quickline's growth ambitions through cost optimisation, risk management and smarter technology investment. Here's why you'll be great in this role - Significant experience within procurement and category management, ideally across IT, telecommunications or technology-driven environments. - A proven track record of leading high-value negotiations and securing commercially beneficial outcomes. - Strong knowledge of software licensing, SaaS, cloud, telecoms and managed service commercial models. - Confidence influencing senior stakeholders and building credibility across multiple business functions. - Commercially minded, analytical and comfortable balancing value creation, supplier performance and risk management in a fast-paced environment. The benefits - Pension - 5% employer / 5% employee contribution. - Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - Life Assurance - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular 'Lunch & Learns' - Social Events - Summer and End of Year parties etc. - Core Value Awards - Regular opportunities to win! Note to agencies - Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Thales
Category Manager (Travel, Events, HR & Communications)
Thales Crawley, Sussex
Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. CATEGORY MANAGER Travel, Events, HR & Communications Crawley - Hybrid working module Role Overview This role is responsible for implementing Group category strategies across Thales UK and maximising value from a diverse supplier base. The position has a strong emphasis on supplier relationship management, supplier performance, stakeholder engagement, cost savings delivery and supply base optimisation. The successful candidate will act as the commercial owner of strategic supplier relationships and drive measurable business outcomes. Key Responsibilities • Act as the commercial owner for key strategic suppliers, leading governance, executive reviews and performance management processes. • Deliver annual cost savings and value targets through commercial negotiations, supplier performance improvements and demand management initiatives. • Drive supplier accountability through KPI management, continuous improvement plans and robust governance. • Build trusted relationships with senior stakeholders and act as the lead procurement advisor for assigned categories. • Implement Group category strategies within the UK business while ensuring local requirements are represented. • Optimise the supplier landscape through supplier consolidation and rationalisation. • Lead sourcing, renewals and tendering activities where required. • Identify and mitigate commercial, operational and supply chain risks. Skills & Experience • Significant experience managing strategic suppliers and complex service-based contracts. • Proven track record delivering cost savings and commercial value. • Extensive experience of supplier governance and performance improvement programmes. • Strong senior stakeholder management and influencing capability. • Experience managing supply base optimisation initiatives. • Excellent commercial, analytical and negotiation skills. • CIPS qualification or equivalent experience desirable. Core Benefits: On offer is a competitive salary and benefits package, which includes; • Performance-related bonus • Half day every Friday, usually finishing around 13:00 • 28 days annual leave (plus bank holidays) plus opportunity to buy up to 40 hours/year (pro rata) • 24 hours volunteering paid for • Private healthcare (grade dependent) • Pension scheme • Life cover24/7 Employee Assistance Program and access to mental wellbeing app • Employee discount shopping schemes on major brands and retailers • Gym membership discounts • You can read about some of our other benefits here: UK benefits Thales Group Connect with Fiona Tal, Talent Acquisition Partner who is eager to explore together with you this exciting opportunity. Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: . At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Oct 23, 2026
Full time
Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. CATEGORY MANAGER Travel, Events, HR & Communications Crawley - Hybrid working module Role Overview This role is responsible for implementing Group category strategies across Thales UK and maximising value from a diverse supplier base. The position has a strong emphasis on supplier relationship management, supplier performance, stakeholder engagement, cost savings delivery and supply base optimisation. The successful candidate will act as the commercial owner of strategic supplier relationships and drive measurable business outcomes. Key Responsibilities • Act as the commercial owner for key strategic suppliers, leading governance, executive reviews and performance management processes. • Deliver annual cost savings and value targets through commercial negotiations, supplier performance improvements and demand management initiatives. • Drive supplier accountability through KPI management, continuous improvement plans and robust governance. • Build trusted relationships with senior stakeholders and act as the lead procurement advisor for assigned categories. • Implement Group category strategies within the UK business while ensuring local requirements are represented. • Optimise the supplier landscape through supplier consolidation and rationalisation. • Lead sourcing, renewals and tendering activities where required. • Identify and mitigate commercial, operational and supply chain risks. Skills & Experience • Significant experience managing strategic suppliers and complex service-based contracts. • Proven track record delivering cost savings and commercial value. • Extensive experience of supplier governance and performance improvement programmes. • Strong senior stakeholder management and influencing capability. • Experience managing supply base optimisation initiatives. • Excellent commercial, analytical and negotiation skills. • CIPS qualification or equivalent experience desirable. Core Benefits: On offer is a competitive salary and benefits package, which includes; • Performance-related bonus • Half day every Friday, usually finishing around 13:00 • 28 days annual leave (plus bank holidays) plus opportunity to buy up to 40 hours/year (pro rata) • 24 hours volunteering paid for • Private healthcare (grade dependent) • Pension scheme • Life cover24/7 Employee Assistance Program and access to mental wellbeing app • Employee discount shopping schemes on major brands and retailers • Gym membership discounts • You can read about some of our other benefits here: UK benefits Thales Group Connect with Fiona Tal, Talent Acquisition Partner who is eager to explore together with you this exciting opportunity. Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: . At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Morgan Law
Senior Procurement Officer (People Services)
Morgan Law
Some procurements buy products. Others help shape lives. If your procurement career has involved sourcing services that support vulnerable adults, children, families, learners or communities, you'll understand that success isn't measured purely by savings. It's measured by outcomes. The right contract can create independence, improve wellbeing, strengthen safeguarding arrangements, expand learning opportunities and deliver meaningful social value alongside commercial effectiveness. The opportunity We're working with a South West London public sector organisation seeking a commercially minded procurement professional to take ownership of a diverse portfolio of service-based procurement projects, typically ranging from 3m to 6m in value. This is an opportunity for someone who enjoys partnering with operational teams, influencing stakeholders and running end-to-end procurements that genuinely matter. You might currently be procuring services such as: Adult Social Care Supported Living Homecare Residential Care Extra Care Housing Learning Disabilities Services Mental Health Services Children & Families Services SEND Provision Adult Learning Lifelong Learning Sexual Health Services Community Services Public Health Programmes Advocacy and Support Services Or you may have worked across several of these areas and are now looking for a role with greater strategic ownership. What you'll be doing You will lead complex procurement exercises from early market engagement through to contract award and implementation, supporting a portfolio of critical frontline services. Working closely with commissioners, operational leaders and senior stakeholders, you'll: Manage full end-to-end tender processes Develop procurement and category strategies Challenge service design and delivery models Identify opportunities for savings and service improvement Lead market engagement and supplier relationship activity Drive social value and community outcomes through procurement Support procurement transformation initiatives Mentor and oversee junior procurement colleagues Deputise for senior procurement leaders when required This is far more than a transactional tendering role. You'll be expected to bring commercial challenge, influence decision-making and help shape the future direction of key services. What we're looking for You don't necessarily need to have held the title "Category Advisor" before. More important is that you can demonstrate: Recent public sector procurement experience Experience running PCR compliant or Procurement Act compliant tender processes Ownership of medium to high-value service procurements Strong stakeholder engagement and influencing skills Confidence working with senior operational leaders Commercial acumen and analytical capability A genuine interest in improving service outcomes through procurement Professional Development Whether you're already studying towards CIPS or have not yet started, you'll need to be willing to work towards MCIPS and begin that journey shortly after joining if not already enrolled. Location South West London Hybrid working with approximately three days per week in the office. This role is likely to be particularly attractive to candidates living in South West London, Surrey, Kingston, Sutton, Croydon, Richmond, Wandsworth, Wimbledon, Epsom, Reigate, Guildford and surrounding areas. If you've ever wanted your procurement expertise to have a visible impact on people's lives while still operating in a highly commercial environment, we'd love to hear from you.
Oct 22, 2026
Full time
Some procurements buy products. Others help shape lives. If your procurement career has involved sourcing services that support vulnerable adults, children, families, learners or communities, you'll understand that success isn't measured purely by savings. It's measured by outcomes. The right contract can create independence, improve wellbeing, strengthen safeguarding arrangements, expand learning opportunities and deliver meaningful social value alongside commercial effectiveness. The opportunity We're working with a South West London public sector organisation seeking a commercially minded procurement professional to take ownership of a diverse portfolio of service-based procurement projects, typically ranging from 3m to 6m in value. This is an opportunity for someone who enjoys partnering with operational teams, influencing stakeholders and running end-to-end procurements that genuinely matter. You might currently be procuring services such as: Adult Social Care Supported Living Homecare Residential Care Extra Care Housing Learning Disabilities Services Mental Health Services Children & Families Services SEND Provision Adult Learning Lifelong Learning Sexual Health Services Community Services Public Health Programmes Advocacy and Support Services Or you may have worked across several of these areas and are now looking for a role with greater strategic ownership. What you'll be doing You will lead complex procurement exercises from early market engagement through to contract award and implementation, supporting a portfolio of critical frontline services. Working closely with commissioners, operational leaders and senior stakeholders, you'll: Manage full end-to-end tender processes Develop procurement and category strategies Challenge service design and delivery models Identify opportunities for savings and service improvement Lead market engagement and supplier relationship activity Drive social value and community outcomes through procurement Support procurement transformation initiatives Mentor and oversee junior procurement colleagues Deputise for senior procurement leaders when required This is far more than a transactional tendering role. You'll be expected to bring commercial challenge, influence decision-making and help shape the future direction of key services. What we're looking for You don't necessarily need to have held the title "Category Advisor" before. More important is that you can demonstrate: Recent public sector procurement experience Experience running PCR compliant or Procurement Act compliant tender processes Ownership of medium to high-value service procurements Strong stakeholder engagement and influencing skills Confidence working with senior operational leaders Commercial acumen and analytical capability A genuine interest in improving service outcomes through procurement Professional Development Whether you're already studying towards CIPS or have not yet started, you'll need to be willing to work towards MCIPS and begin that journey shortly after joining if not already enrolled. Location South West London Hybrid working with approximately three days per week in the office. This role is likely to be particularly attractive to candidates living in South West London, Surrey, Kingston, Sutton, Croydon, Richmond, Wandsworth, Wimbledon, Epsom, Reigate, Guildford and surrounding areas. If you've ever wanted your procurement expertise to have a visible impact on people's lives while still operating in a highly commercial environment, we'd love to hear from you.
Luxury Showroom Sales Advisor
Quorn Country Tiles Limited Exeter, Devon
Who We Are: Established in 1995, Quorn Stone is a leading retailer of luxury natural stone and porcelain flooring, with showrooms across the UK and Head Office based in Loughborough. We are passionate about delivering exceptional products and customer service, working with homeowners, designers, and trade professionals to create beautiful spaces click apply for full job details
Oct 22, 2026
Full time
Who We Are: Established in 1995, Quorn Stone is a leading retailer of luxury natural stone and porcelain flooring, with showrooms across the UK and Head Office based in Loughborough. We are passionate about delivering exceptional products and customer service, working with homeowners, designers, and trade professionals to create beautiful spaces click apply for full job details
WTW
Practice Leader - International Business Unit (Insurance) - London or Ipswich
WTW Ipswich, Suffolk
Description Are you an ambitious client service professional looking to step into a leadership role? This is an exciting opportunity for a talented individual eager to progress their career and lead our growing International Business Unit (IBU). Based within our GB Retail business, IBU provides broking and risk advisory services to the UK operations of global organisations and UK headquartered SMEs. We welcome applications from those with a passion for delivering exceptional client service who are ready to embrace new responsibilities and develop their leadership potential. A strategic thinker with a hunger for revenue growth, you will be able to demonstrate strong cross selling skills and deliver on long our term growth strategy. This role is ideal for someone who thrives on building strong client relationships and has a genuine desire to inspire and guide others. If you are ready to take the next step in your career, we are keen to hear from you. This role can be based from either our London or Ipswich offices. The Role People Leadership • With empathy, leading, motivating and developing team skills, competencies and behaviours. • Ensuring skills and knowledge needs are met with appropriate training and development. • Promoting respect for people and adhering to the guidelines and policies of the company. • Working with stakeholders to deliver on recruitment needs. • Providing advice and guidance whilst maintaining high levels of integrity, motivation and morale. Growth and Business Development • Work with all stakeholders to review existing growth strategy. • Deliver on your three-year strategic business plan (reviewed annually). • Work with senior leadership team and wider stakeholders to achieve retention and sales targets. • Deliver on proposition, market sizing and sales / marketing strategies. • Maximise all GB Retail sales distribution channels. • Personally lead a portfolio of clients. • Personally lead prospect pitches. Proposition Management • Build on existing market leading position. • Realise / deliver on intrinsic growth opportunity (existing and new clients) • Develop whole ecosystem working relationships. Operational Delivery • Maintain existing high efficiency delivery model. • Introduce efficiency gain ideas and optimal use of technology. • Support / deliver on AI initiatives. • Appreciation of how data and analytics can be successfully deployed. Qualifications What you'll bring • Understanding and knowledge of insurance Industry trends. • Knowledge and experience of industry technologies and associated risk issues. • The ability to lead a team • Proven track record of delivering excellent client service. • Ability to develop quick understanding of operating environment and business objectives. • Strong self-awareness with ability to read stakeholder meetings and engagements. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Oct 22, 2026
Full time
Description Are you an ambitious client service professional looking to step into a leadership role? This is an exciting opportunity for a talented individual eager to progress their career and lead our growing International Business Unit (IBU). Based within our GB Retail business, IBU provides broking and risk advisory services to the UK operations of global organisations and UK headquartered SMEs. We welcome applications from those with a passion for delivering exceptional client service who are ready to embrace new responsibilities and develop their leadership potential. A strategic thinker with a hunger for revenue growth, you will be able to demonstrate strong cross selling skills and deliver on long our term growth strategy. This role is ideal for someone who thrives on building strong client relationships and has a genuine desire to inspire and guide others. If you are ready to take the next step in your career, we are keen to hear from you. This role can be based from either our London or Ipswich offices. The Role People Leadership • With empathy, leading, motivating and developing team skills, competencies and behaviours. • Ensuring skills and knowledge needs are met with appropriate training and development. • Promoting respect for people and adhering to the guidelines and policies of the company. • Working with stakeholders to deliver on recruitment needs. • Providing advice and guidance whilst maintaining high levels of integrity, motivation and morale. Growth and Business Development • Work with all stakeholders to review existing growth strategy. • Deliver on your three-year strategic business plan (reviewed annually). • Work with senior leadership team and wider stakeholders to achieve retention and sales targets. • Deliver on proposition, market sizing and sales / marketing strategies. • Maximise all GB Retail sales distribution channels. • Personally lead a portfolio of clients. • Personally lead prospect pitches. Proposition Management • Build on existing market leading position. • Realise / deliver on intrinsic growth opportunity (existing and new clients) • Develop whole ecosystem working relationships. Operational Delivery • Maintain existing high efficiency delivery model. • Introduce efficiency gain ideas and optimal use of technology. • Support / deliver on AI initiatives. • Appreciation of how data and analytics can be successfully deployed. Qualifications What you'll bring • Understanding and knowledge of insurance Industry trends. • Knowledge and experience of industry technologies and associated risk issues. • The ability to lead a team • Proven track record of delivering excellent client service. • Ability to develop quick understanding of operating environment and business objectives. • Strong self-awareness with ability to read stakeholder meetings and engagements. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
VodafoneThree
Three - Retail Customer Advisor (Newcastle Northumerland) - 37.5 hours
VodafoneThree City, Newcastle Upon Tyne
Location: 99-101 Northumberland Street, Unit 1, Newcastle NE1 7AG Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 37.5 hours across 5 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Oct 22, 2026
Full time
Location: 99-101 Northumberland Street, Unit 1, Newcastle NE1 7AG Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 37.5 hours across 5 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Waracle
Lead Devops Engineer
Waracle
Waracle are looking for a Lead Devops Engineer for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from our Glasgow, Dundee or London office 2 days a week. As a Lead DevOps Engineer , you'll serve as an empathetic leader, strategic advisor, and technical authority across our engineering squads. Bringing a broad, generalist mindset across platform engineering and modern infrastructure, you will lead the integration of AI-driven delivery practices, intelligent automation, and Generative AI tooling into everyday workflows. You will define project-level technical architecture, mentor and lift up growing engineers, and nurture a collaborative, psychologically safe environment where everyone feels empowered to innovate. Balancing short-term delivery with long-term maintainability, you will play a key role in de-escalating conflicts, aligning client stakeholders, and driving high-impact technical strategy aligned with human-centric business goals. Key aspects of the role include Technical Strategy & AI Integration: Defining technical architecture across squads, anticipating system scaling risks, and driving the adoption of modern AI tooling, MLOps, and intelligent automation within cloud environments. Broad Generalist Leadership: Leveraging your breadth of engineering knowledge to bridge gaps between software delivery, platform operations, and data infrastructure, making complex trade-offs clear and explicit for clients. People & Culture: Creating an inclusive, psychologically safe team environment, regularly coaching team members with constructive feedback, and balancing delivery pace with overall team wellbeing. Standards & Compliance: Guiding teams on performance strategies, proactive optimisation, and security standards (such as OWASP, GDPR, SOC2), ensuring responsible AI practices, clean architecture, and secure code execution. Stakeholder Collaboration: Facilitating workshops to discover requirements, managing project scope and expectations, and translating client priorities into actionable technical strategy. Innovation & Influence: Evaluating emerging AI tools and technical approaches through tech spikes, shaping go-to-market strategies for new offerings, driving delivery tooling improvements, and representing Waracle at external tech events. Research shows that underrepresented groups tend to only apply for roles that they believe they meet 100% of the criteria for. At Waracle, we want to buck that trend! We hire for passion, potential and mindset as much as credentials. If you think you'd be incredible in the role, then apply - even if you don't think you tick every box. Job requirements What you'll bring A versatile, generalist engineering background with broad knowledge across cloud platforms, CI/CD, containerisation, and infrastructure-as-code. Practical exposure to or enthusiasm for integrating Generative AI, AI-assisted development tools, or modern MLOps pipelines into delivery streams. Proven experience guiding technical direction and architecture for cloud and platform solutions. A passion for mentorship, coaching, and creating supportive pathways for engineers at all career stages. Commitment to fostering inclusive, collaborative team dynamics that prioritise wellbeing alongside quality outcomes. Strong understanding of security, accessibility, and compliance standards (OWASP, GDPR, SOC2) in modern cloud architectures. Excellent communication skills with an aptitude for breaking down complex technical concepts for diverse stakeholders. Familiarity with tracking key engineering metrics (such as DORA) to guide continuous, data-informed improvement. What to expect from our hiring process 1. First Hello: An informal chat with your dedicated Talent Attraction Partner to talk about Waracle, what you want out of your next move, salary, benefits, and office hybrid working model. 2. Talking Impact: A collaborative deep dive into how you solve problems, work with others, and raise the bar, guided by our core values and competency framework. 3. Craft Showcase: A chance to demonstrate your real-world expertise. Depending on the role, this will be a practical presentation. Your Talent Attraction Partner will be in your corner through every step right up to your Welcome Ritual on day one Our Benefits We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions. Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution . For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones. Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind. Flexible Working: We champion hybrid working , providing a home office setup budget to ensure you're comfortable and productive wherever you are. Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth. Lifestyle Perks: Make the most of our Cycle to Work Scheme , and enjoy exclusive gym and retail discounts . Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs. Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally , building strong team bonds and giving back. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Oct 22, 2026
Full time
Waracle are looking for a Lead Devops Engineer for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a Hybrid role working from our Glasgow, Dundee or London office 2 days a week. As a Lead DevOps Engineer , you'll serve as an empathetic leader, strategic advisor, and technical authority across our engineering squads. Bringing a broad, generalist mindset across platform engineering and modern infrastructure, you will lead the integration of AI-driven delivery practices, intelligent automation, and Generative AI tooling into everyday workflows. You will define project-level technical architecture, mentor and lift up growing engineers, and nurture a collaborative, psychologically safe environment where everyone feels empowered to innovate. Balancing short-term delivery with long-term maintainability, you will play a key role in de-escalating conflicts, aligning client stakeholders, and driving high-impact technical strategy aligned with human-centric business goals. Key aspects of the role include Technical Strategy & AI Integration: Defining technical architecture across squads, anticipating system scaling risks, and driving the adoption of modern AI tooling, MLOps, and intelligent automation within cloud environments. Broad Generalist Leadership: Leveraging your breadth of engineering knowledge to bridge gaps between software delivery, platform operations, and data infrastructure, making complex trade-offs clear and explicit for clients. People & Culture: Creating an inclusive, psychologically safe team environment, regularly coaching team members with constructive feedback, and balancing delivery pace with overall team wellbeing. Standards & Compliance: Guiding teams on performance strategies, proactive optimisation, and security standards (such as OWASP, GDPR, SOC2), ensuring responsible AI practices, clean architecture, and secure code execution. Stakeholder Collaboration: Facilitating workshops to discover requirements, managing project scope and expectations, and translating client priorities into actionable technical strategy. Innovation & Influence: Evaluating emerging AI tools and technical approaches through tech spikes, shaping go-to-market strategies for new offerings, driving delivery tooling improvements, and representing Waracle at external tech events. Research shows that underrepresented groups tend to only apply for roles that they believe they meet 100% of the criteria for. At Waracle, we want to buck that trend! We hire for passion, potential and mindset as much as credentials. If you think you'd be incredible in the role, then apply - even if you don't think you tick every box. Job requirements What you'll bring A versatile, generalist engineering background with broad knowledge across cloud platforms, CI/CD, containerisation, and infrastructure-as-code. Practical exposure to or enthusiasm for integrating Generative AI, AI-assisted development tools, or modern MLOps pipelines into delivery streams. Proven experience guiding technical direction and architecture for cloud and platform solutions. A passion for mentorship, coaching, and creating supportive pathways for engineers at all career stages. Commitment to fostering inclusive, collaborative team dynamics that prioritise wellbeing alongside quality outcomes. Strong understanding of security, accessibility, and compliance standards (OWASP, GDPR, SOC2) in modern cloud architectures. Excellent communication skills with an aptitude for breaking down complex technical concepts for diverse stakeholders. Familiarity with tracking key engineering metrics (such as DORA) to guide continuous, data-informed improvement. What to expect from our hiring process 1. First Hello: An informal chat with your dedicated Talent Attraction Partner to talk about Waracle, what you want out of your next move, salary, benefits, and office hybrid working model. 2. Talking Impact: A collaborative deep dive into how you solve problems, work with others, and raise the bar, guided by our core values and competency framework. 3. Craft Showcase: A chance to demonstrate your real-world expertise. Depending on the role, this will be a practical presentation. Your Talent Attraction Partner will be in your corner through every step right up to your Welcome Ritual on day one Our Benefits We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect: Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions. Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution . For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones. Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind. Flexible Working: We champion hybrid working , providing a home office setup budget to ensure you're comfortable and productive wherever you are. Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth. Lifestyle Perks: Make the most of our Cycle to Work Scheme , and enjoy exclusive gym and retail discounts . Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs. Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally , building strong team bonds and giving back. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Adecco
Safety Centre Advisor - Maternity Cover
Adecco Binfield, Berkshire
Job Advertisement: Safety Centre Advisor - 12 month maternity cover. Location: Binfield, Bracknell Contract Type: 12 weeks temps to fixed term contract Annual Salary: 28,035.80 Working Pattern: Full Time, Monday to Friday, 08:00 - 17:00 Our client is seeking a dynamic and customer-focused Safety Centre Advisor to support their commitment to workplace safety and exceptional customer service. This is an exciting opportunity to join a vibrant team on a fixed-term maternity cover contract, where every day brings new challenges and rewards. Key Responsibilities: Deliver outstanding customer service in a bustling, multi-functional environment. Conduct face fit testing as an accredited Face Fit Tester, ensuring best practise standards are upheld. Provide expert technical advice on safety products and assist customers in selecting the right equipment. Support the hire, servicing, and maintenance of safety equipment, ensuring all customer needs are met. Welcome visitors and delegates, conduct thorough site inductions, and enforce safety procedures. Develop and maintain strong knowledge of products and services to better assist customers. Manage customer inquiries through to resolution, ensuring a seamless experience. Collaborate with colleagues to drive business growth and enhance customer satisfaction. Engage in outbound calls to promote services and communicate offers. Uphold Health & Safety standards throughout the site to maintain a safe working environment. What We're Looking For: Previous experience in a customer-facing role, preferably in an operational or multi-functional setting. A strong dedication to delivering exceptional customer service. Excellent communication skills with the ability to build strong relationships. Proficient IT skills, particularly in Microsoft Office applications. A collaborative team player who thrives in a busy environment. Knowledge of safety equipment or confined space products is advantageous but not essential. A full UK driving licence is beneficial. If you are passionate about customer service, safety and fostering positive relationships, this is the perfect opportunity to make a difference! Apply today and take the first step toward a rewarding career with our client in Binfield. Your journey in the safety sector awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oct 21, 2026
Contractor
Job Advertisement: Safety Centre Advisor - 12 month maternity cover. Location: Binfield, Bracknell Contract Type: 12 weeks temps to fixed term contract Annual Salary: 28,035.80 Working Pattern: Full Time, Monday to Friday, 08:00 - 17:00 Our client is seeking a dynamic and customer-focused Safety Centre Advisor to support their commitment to workplace safety and exceptional customer service. This is an exciting opportunity to join a vibrant team on a fixed-term maternity cover contract, where every day brings new challenges and rewards. Key Responsibilities: Deliver outstanding customer service in a bustling, multi-functional environment. Conduct face fit testing as an accredited Face Fit Tester, ensuring best practise standards are upheld. Provide expert technical advice on safety products and assist customers in selecting the right equipment. Support the hire, servicing, and maintenance of safety equipment, ensuring all customer needs are met. Welcome visitors and delegates, conduct thorough site inductions, and enforce safety procedures. Develop and maintain strong knowledge of products and services to better assist customers. Manage customer inquiries through to resolution, ensuring a seamless experience. Collaborate with colleagues to drive business growth and enhance customer satisfaction. Engage in outbound calls to promote services and communicate offers. Uphold Health & Safety standards throughout the site to maintain a safe working environment. What We're Looking For: Previous experience in a customer-facing role, preferably in an operational or multi-functional setting. A strong dedication to delivering exceptional customer service. Excellent communication skills with the ability to build strong relationships. Proficient IT skills, particularly in Microsoft Office applications. A collaborative team player who thrives in a busy environment. Knowledge of safety equipment or confined space products is advantageous but not essential. A full UK driving licence is beneficial. If you are passionate about customer service, safety and fostering positive relationships, this is the perfect opportunity to make a difference! Apply today and take the first step toward a rewarding career with our client in Binfield. Your journey in the safety sector awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Retail Advisor
EE Retail Bretton, Cambridgeshire
Retail Advisor Salary: £13.66 per hour Working hours: 20 Location: Chester: Broughton Park Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work across 3-4 days per week. We recommend checking this specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change. What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Oct 21, 2026
Full time
Retail Advisor Salary: £13.66 per hour Working hours: 20 Location: Chester: Broughton Park Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work across 3-4 days per week. We recommend checking this specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change. What's in it for you? £13.66 per hour + on-target commission - rewarding your performance and drive 24/7 Online GP access for you and your immediate family - because your wellbeing matters Market-leading paid carer's leave - supporting you when your loved ones need you most Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents Massive discounts on EE & BT products - saving you hundreds every year Career development support - carve your own path with training and progression opportunities Season Ticket Travel Loan - making your commute more affordable Volunteering days - give back to your community with paid time off Optional Private Healthcare and Dental - extra peace of mind for you and your family. At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success. Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? Apply today. This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Accountable Recruitment
Senior Finance Business Partner
Accountable Recruitment Manchester, Lancashire
Senior Finance Business Partner / Manchester City Centre / Salary £75,000 -£80,000 + benefits Accountable Recruitment are partnering with a well-known global organisation to recruit an experienced Commercial Finance Business Partner to join their high performing team based in Manchester city centre. This is an exciting opportunity to join a market-leading business in a highly visible role, partnering with senior operational and commercial stakeholders to drive performance, influence decision-making and support continued growth. We're particularly keen to speak with candidates from a retail, consumer, FMCG or multi-site environment, who thrive in fast-paced businesses and enjoy using financial insight to challenge, influence and improve commercial outcomes. The Opportunity Reporting into the Head of Finance, you will act as the lead finance partner for several senior stakeholders, providing robust financial analysis, commercial insight and strategic support across a significant area of the business. This is a role for someone who enjoys being in the business rather than sitting behind the numbers. You'll be a trusted advisor to operational leaders, helping to maximise profitability, improve performance and identify opportunities for growth. Key Responsibilities Partner with senior operational and commercial leaders to support strategic decision-making. Deliver insightful analysis on revenue, margin, cost performance and operational KPIs. Lead budgeting, forecasting and long-range planning activities. Provide financial challenge and support to improve business performance. Develop and maintain robust financial models to evaluate commercial opportunities and investments. Track and analyse key business drivers, identifying risks and opportunities. Prepare and present monthly performance reporting to senior leadership teams. Support pricing, promotional activity and profitability analysis. Drive accountability across the business through meaningful performance metrics and reporting. Identify opportunities for cost control, efficiency improvements and margin enhancement. Work closely with finance colleagues to improve reporting, planning and decision-support capabilities. Contribute to strategic projects and business improvement initiatives. We're looking for a commercially minded and influential finance professional who can build strong relationships, challenge constructively and operate as a genuine business partner. Fully qualified ACA, ACCA or CIMA. Previous experience in a Senior Finance Business Partner or Commercial Finance role. Strong stakeholder management skills with the ability to influence senior leaders. Proven experience supporting budgeting, forecasting and planning processes. Excellent analytical and financial modelling skills. Ability to translate complex financial information into clear commercial insight. Strong presentation and communication skills. Highly Desirable Experience within a retail, consumer, FMCG, hospitality or multi-site business. Commercially focused mindset with a track record of driving performance improvements. What's on Offer? Salary of £75,000 -£80,000 Annual bonus scheme Hybrid working model Excellent pension and benefits package Exposure to senior leadership and strategic decision-making Opportunity to join a globally recognised organisation Clear progression opportunities within a large international business If you're an ambitious Finance Business Partner / Commercial Finance Manager looking to join a high-performing global organisation where you can genuinely influence business performance and strategy, we'd love to hear from you. For further information and a confidential discussion, please contact Lauren Harrison ar Accountable Recruitment on .
Oct 21, 2026
Full time
Senior Finance Business Partner / Manchester City Centre / Salary £75,000 -£80,000 + benefits Accountable Recruitment are partnering with a well-known global organisation to recruit an experienced Commercial Finance Business Partner to join their high performing team based in Manchester city centre. This is an exciting opportunity to join a market-leading business in a highly visible role, partnering with senior operational and commercial stakeholders to drive performance, influence decision-making and support continued growth. We're particularly keen to speak with candidates from a retail, consumer, FMCG or multi-site environment, who thrive in fast-paced businesses and enjoy using financial insight to challenge, influence and improve commercial outcomes. The Opportunity Reporting into the Head of Finance, you will act as the lead finance partner for several senior stakeholders, providing robust financial analysis, commercial insight and strategic support across a significant area of the business. This is a role for someone who enjoys being in the business rather than sitting behind the numbers. You'll be a trusted advisor to operational leaders, helping to maximise profitability, improve performance and identify opportunities for growth. Key Responsibilities Partner with senior operational and commercial leaders to support strategic decision-making. Deliver insightful analysis on revenue, margin, cost performance and operational KPIs. Lead budgeting, forecasting and long-range planning activities. Provide financial challenge and support to improve business performance. Develop and maintain robust financial models to evaluate commercial opportunities and investments. Track and analyse key business drivers, identifying risks and opportunities. Prepare and present monthly performance reporting to senior leadership teams. Support pricing, promotional activity and profitability analysis. Drive accountability across the business through meaningful performance metrics and reporting. Identify opportunities for cost control, efficiency improvements and margin enhancement. Work closely with finance colleagues to improve reporting, planning and decision-support capabilities. Contribute to strategic projects and business improvement initiatives. We're looking for a commercially minded and influential finance professional who can build strong relationships, challenge constructively and operate as a genuine business partner. Fully qualified ACA, ACCA or CIMA. Previous experience in a Senior Finance Business Partner or Commercial Finance role. Strong stakeholder management skills with the ability to influence senior leaders. Proven experience supporting budgeting, forecasting and planning processes. Excellent analytical and financial modelling skills. Ability to translate complex financial information into clear commercial insight. Strong presentation and communication skills. Highly Desirable Experience within a retail, consumer, FMCG, hospitality or multi-site business. Commercially focused mindset with a track record of driving performance improvements. What's on Offer? Salary of £75,000 -£80,000 Annual bonus scheme Hybrid working model Excellent pension and benefits package Exposure to senior leadership and strategic decision-making Opportunity to join a globally recognised organisation Clear progression opportunities within a large international business If you're an ambitious Finance Business Partner / Commercial Finance Manager looking to join a high-performing global organisation where you can genuinely influence business performance and strategy, we'd love to hear from you. For further information and a confidential discussion, please contact Lauren Harrison ar Accountable Recruitment on .
Centre for Sustainable Energy
Energy Connector
Centre for Sustainable Energy Bristol, Gloucestershire
Location : Bristol (Hybrid - a mix of home, office and community-based activities) Salary: £26,440 a year pro rata (Band A) for full-time hours of 37.5 hours per week. For this part-time role of 15 - 22.5 hours per week , the total salary over the six-month contract is £5,288-£7,932, depending on your agreed hours. Job Type: Fixed Term (6 months, January 2027 - July 2027), Part time (2 - 3 days per week / 15 - 22.5 hours per week) The role: The Energy Connector will work on an innovative community outreach and engagement project that aims to support multilingual people. You'll co-design and deliver culturally appropriate, tech-enabled energy awareness and advice to multilingual households across Bristol. The project combines community knowledge, creative media and digital tools to trial new ways of bridging the energy information gap experienced by some households. Through outreach, digital engagement and community-led solutions, the project seeks to improve access to trusted energy information, helping residents better understand their energy use, reduce costs and access available support. No previous experience in the energy sector is required - we value transferable skills, lived experience, community knowledge and a willingness to learn. Working alongside energy advisors, communications specialists and community partners, you will help design, test and deliver innovative approaches to community engagement, with the opportunity to gain a recognised Level 3 City & Guilds Energy Awareness qualification. Specific responsibilities An applicant appointed to the role will be expected to: Build positive relationships with residents, community groups and partner organisations, engaging multilingual communities across Bristol. Support workshops, events and outreach activities to understand local needs and communication preferences. Co-create and help deliver project activities and resources, drawing on community knowledge and creative skills. Undertake research and insight-gathering to understand the challenges households face in accessing energy information and support. Assist in designing culturally appropriate communications campaigns that increase awareness of energy issues and available support. Develop and test creative content, including short-form videos, audio messages, WhatsApp content, infographics and social media campaigns. Support residents to access energy advice services, grants and support schemes. Help explain key energy topics in clear, accessible and engaging ways for the target audience. Participate fully in training, mentoring and development opportunities, and complete the Level 3 Energy Awareness qualification. Remain vigilant for safeguarding concerns during interactions with clients and report promptly to the designated Safeguarding Officer. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Good written and spoken English and Arabic, or another language spoken by a community within Bristol. Ability to communicate effectively with multilingual communities, interpreting and translating information and materials. Ability to use digital communication tools and social media platforms to create, share or promote information. Strong communication and interpersonal skills. Understanding of the importance of inclusive, accessible and culturally responsive communication. Ability to organise tasks and manage time effectively, both independently and collaboratively. Familiarity with Microsoft packages including SharePoint, Teams, Outlook and the Microsoft Office Suite. Curiosity, creativity and a willingness to test new approaches to community engagement. A willingness to learn about energy issues and the challenges faced by households experiencing fuel poverty. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: Company pension scheme (8% employer, 6% employee contributions) You will be entitled to 25 days' paid holiday, pro rata for part-time hours and contract duration (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply To apply, please download and complete the application form available from our website and send it to our Jobs email . Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. The closing date for applications is 5pm on Sunday 8 November 2026. Interviews are expected to take place 17 and 18 November 2026 (in person at our Bristol office), though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
Oct 21, 2026
Full time
Location : Bristol (Hybrid - a mix of home, office and community-based activities) Salary: £26,440 a year pro rata (Band A) for full-time hours of 37.5 hours per week. For this part-time role of 15 - 22.5 hours per week , the total salary over the six-month contract is £5,288-£7,932, depending on your agreed hours. Job Type: Fixed Term (6 months, January 2027 - July 2027), Part time (2 - 3 days per week / 15 - 22.5 hours per week) The role: The Energy Connector will work on an innovative community outreach and engagement project that aims to support multilingual people. You'll co-design and deliver culturally appropriate, tech-enabled energy awareness and advice to multilingual households across Bristol. The project combines community knowledge, creative media and digital tools to trial new ways of bridging the energy information gap experienced by some households. Through outreach, digital engagement and community-led solutions, the project seeks to improve access to trusted energy information, helping residents better understand their energy use, reduce costs and access available support. No previous experience in the energy sector is required - we value transferable skills, lived experience, community knowledge and a willingness to learn. Working alongside energy advisors, communications specialists and community partners, you will help design, test and deliver innovative approaches to community engagement, with the opportunity to gain a recognised Level 3 City & Guilds Energy Awareness qualification. Specific responsibilities An applicant appointed to the role will be expected to: Build positive relationships with residents, community groups and partner organisations, engaging multilingual communities across Bristol. Support workshops, events and outreach activities to understand local needs and communication preferences. Co-create and help deliver project activities and resources, drawing on community knowledge and creative skills. Undertake research and insight-gathering to understand the challenges households face in accessing energy information and support. Assist in designing culturally appropriate communications campaigns that increase awareness of energy issues and available support. Develop and test creative content, including short-form videos, audio messages, WhatsApp content, infographics and social media campaigns. Support residents to access energy advice services, grants and support schemes. Help explain key energy topics in clear, accessible and engaging ways for the target audience. Participate fully in training, mentoring and development opportunities, and complete the Level 3 Energy Awareness qualification. Remain vigilant for safeguarding concerns during interactions with clients and report promptly to the designated Safeguarding Officer. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Good written and spoken English and Arabic, or another language spoken by a community within Bristol. Ability to communicate effectively with multilingual communities, interpreting and translating information and materials. Ability to use digital communication tools and social media platforms to create, share or promote information. Strong communication and interpersonal skills. Understanding of the importance of inclusive, accessible and culturally responsive communication. Ability to organise tasks and manage time effectively, both independently and collaboratively. Familiarity with Microsoft packages including SharePoint, Teams, Outlook and the Microsoft Office Suite. Curiosity, creativity and a willingness to test new approaches to community engagement. A willingness to learn about energy issues and the challenges faced by households experiencing fuel poverty. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: Company pension scheme (8% employer, 6% employee contributions) You will be entitled to 25 days' paid holiday, pro rata for part-time hours and contract duration (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply To apply, please download and complete the application form available from our website and send it to our Jobs email . Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. The closing date for applications is 5pm on Sunday 8 November 2026. Interviews are expected to take place 17 and 18 November 2026 (in person at our Bristol office), though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
Richard Abson Group
Parts Advisor
Richard Abson Group Stockport, Cheshire
Parts Advisor - NO WEEKENDS Location: Stockport Premium Main Car Dealership Salary: £28,000 - £30,000 Basic £35,000 OTE Hours: Monday to Friday, 8:00am - 5:00pm NO WEEKENDS! Richard Abson Group is recruiting for an experienced Parts Advisor to join a prestigious premium main car dealership in Stockport. This is a fantastic opportunity for an experienced Parts Advisor looking to join a successful dealership, offering a competitive salary, excellent bonus potential and, most importantly, NO WEEKEND WORK! The Package: £28,000 - £30,000 basic salary £35,000 on-target earnings (OTE) Monday to Friday, 8:00am - 5:00pm NO SATURDAYS OR SUNDAYS - EVERY WEEKEND OFF! Premium main car dealership Excellent working environment Manufacturer training and development Long-term career progression opportunities The Role: As a Parts Advisor, you will be an integral part of the dealership's Aftersales team, ensuring the workshop and customers receive the correct parts efficiently and professionally. You'll work closely with technicians, Service Advisors, customers and manufacturers to ensure parts are ordered, supplied and invoiced correctly, helping to keep the workshop operating efficiently. Key Responsibilities: Ordering and supplying genuine vehicle parts Liaising with technicians and Service Advisors Handling retail and internal parts enquiries Checking parts availability, pricing and delivery times Processing parts orders and invoices Maintaining accurate stock levels Liaising with manufacturers and parts suppliers Ensuring parts are available for scheduled workshop jobs Maintaining an organised and efficient parts department Delivering excellent customer service The Ideal Candidate: The successful candidate will ideally have previous Parts Advisor experience within a main car dealership, preferably within a premium automotive environment. You'll be organised, commercially aware and confident dealing with customers, technicians and suppliers. Excellent attention to detail, strong communication skills and the ability to work effectively in a busy dealership environment are essential. Interested? If you're an experienced Parts Advisor looking for a new opportunity in Stockport, offering £28,000 - £30,000 basic, £35,000 OTE and EVERY WEEKEND OFF , this could be the perfect next step in your career. APPLY NOW
Oct 20, 2026
Full time
Parts Advisor - NO WEEKENDS Location: Stockport Premium Main Car Dealership Salary: £28,000 - £30,000 Basic £35,000 OTE Hours: Monday to Friday, 8:00am - 5:00pm NO WEEKENDS! Richard Abson Group is recruiting for an experienced Parts Advisor to join a prestigious premium main car dealership in Stockport. This is a fantastic opportunity for an experienced Parts Advisor looking to join a successful dealership, offering a competitive salary, excellent bonus potential and, most importantly, NO WEEKEND WORK! The Package: £28,000 - £30,000 basic salary £35,000 on-target earnings (OTE) Monday to Friday, 8:00am - 5:00pm NO SATURDAYS OR SUNDAYS - EVERY WEEKEND OFF! Premium main car dealership Excellent working environment Manufacturer training and development Long-term career progression opportunities The Role: As a Parts Advisor, you will be an integral part of the dealership's Aftersales team, ensuring the workshop and customers receive the correct parts efficiently and professionally. You'll work closely with technicians, Service Advisors, customers and manufacturers to ensure parts are ordered, supplied and invoiced correctly, helping to keep the workshop operating efficiently. Key Responsibilities: Ordering and supplying genuine vehicle parts Liaising with technicians and Service Advisors Handling retail and internal parts enquiries Checking parts availability, pricing and delivery times Processing parts orders and invoices Maintaining accurate stock levels Liaising with manufacturers and parts suppliers Ensuring parts are available for scheduled workshop jobs Maintaining an organised and efficient parts department Delivering excellent customer service The Ideal Candidate: The successful candidate will ideally have previous Parts Advisor experience within a main car dealership, preferably within a premium automotive environment. You'll be organised, commercially aware and confident dealing with customers, technicians and suppliers. Excellent attention to detail, strong communication skills and the ability to work effectively in a busy dealership environment are essential. Interested? If you're an experienced Parts Advisor looking for a new opportunity in Stockport, offering £28,000 - £30,000 basic, £35,000 OTE and EVERY WEEKEND OFF , this could be the perfect next step in your career. APPLY NOW
SGN
Director of IT Business Partnering
SGN Portsmouth, Hampshire
Director of IT Business Partnering Portsmouth/London Competitive Salary Full-Time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5934 Role Purpose Reporting to the CIO, the Director of IT Business Partnering is responsible for aligning technology strategy, investment, and delivery with SGN's operational, regulatory, and commercial goals. Acting as the primary link between IT and business leadership, you will ensure technology supports safe, reliable, and efficient operations while driving digital transformation, innovation, AI, and automation across the organisation. Leading the IT Business Partnering function, you will work closely with senior stakeholders, the CTO, Transformation teams, and wider IT leadership to shape technology roadmaps, prioritise investment, and maximise value from technology across a complex Critical National Infrastructure environment. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Strategic Business Partnering Build trusted relationships with senior leaders across operational, engineering, customer, commercial, and corporate functions. Act as a strategic advisor, translating business priorities into technology-enabled outcomes and investment plans. Ensure technology initiatives support business strategy, operational performance, and regulatory commitments. Communicate technology roadmaps, risks, opportunities, and priorities clearly across the organisation. Technology Portfolio & Demand Management Lead the technology demand management process across the organisation. Prioritise investment opportunities based on business value, operational benefit, risk reduction, and regulatory requirements. Oversee governance and portfolio management to ensure technology investments are aligned to strategic objectives. Drive efficient ways of working and the reuse of technology capabilities across the business. Digital Transformation & Innovation Identify opportunities to modernise business processes through digital technologies. Drive adoption of data, analytics, cloud, automation, AI, and mobility solutions. Champion innovation and support the successful delivery of transformation programmes. Promote continuous improvement through technology-enabled change. Operational & Regulatory Alignment Partner with operational, engineering, and asset management teams to support network resilience, safety, and compliance. Foster strong collaboration between IT and Operational Technology (OT) functions. Support initiatives including asset digitisation, field mobility, telemetry, and predictive maintenance. Ensure technology decisions consider cyber security, regulatory obligations, and Critical National Infrastructure requirements. Financial & Value Management Develop technology investment business cases with business sponsors. Support budget planning, investment prioritisation, and benefits realisation activities. Ensure technology investments deliver measurable business outcomes and return on investment. Establish and monitor outcome-based measures to demonstrate value. Leadership Lead, develop, and motivate a high-performing IT Business Partnering team. Foster a culture of collaboration, accountability, innovation, and customer focus. Coach and influence senior stakeholders on technology opportunities and digital capabilities. Support talent development and succession planning within the function. What you will need Essential Significant senior leadership experience within IT Business Partnering, Business Relationship Management, Technology Strategy, or a similar role. Experience working within utilities, energy, critical national infrastructure, or other highly regulated sectors. Proven ability to influence executive stakeholders and shape strategic decisions. Experience managing large-scale technology portfolios, investment programmes, and business cases. Strong track record of delivering digital transformation and organisational change. Degree in Information Technology, Engineering, Business, or a related discipline. Evidence of ongoing professional development. Desirable Experience within gas, electricity, water, or related utility sectors. Knowledge of Operational Technology (OT) environments. Experience working with Ofgem or other regulated organisations. Understanding of cyber security requirements within Critical National Infrastructure environments. Experience of value stream mapping and process optimisation MBA and/or relevant professional certifications, such as ITIL, TOGAF, MSP, PRINCE2, Prosci Change Management, or BRM Certification. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
Oct 20, 2026
Full time
Director of IT Business Partnering Portsmouth/London Competitive Salary Full-Time Hybrid Joint-contribution pension from 6% (12% total) - Enhanced maternity & family leave - Life assurance - HolidayPlus - Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more. REQ5934 Role Purpose Reporting to the CIO, the Director of IT Business Partnering is responsible for aligning technology strategy, investment, and delivery with SGN's operational, regulatory, and commercial goals. Acting as the primary link between IT and business leadership, you will ensure technology supports safe, reliable, and efficient operations while driving digital transformation, innovation, AI, and automation across the organisation. Leading the IT Business Partnering function, you will work closely with senior stakeholders, the CTO, Transformation teams, and wider IT leadership to shape technology roadmaps, prioritise investment, and maximise value from technology across a complex Critical National Infrastructure environment. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute Strategic Business Partnering Build trusted relationships with senior leaders across operational, engineering, customer, commercial, and corporate functions. Act as a strategic advisor, translating business priorities into technology-enabled outcomes and investment plans. Ensure technology initiatives support business strategy, operational performance, and regulatory commitments. Communicate technology roadmaps, risks, opportunities, and priorities clearly across the organisation. Technology Portfolio & Demand Management Lead the technology demand management process across the organisation. Prioritise investment opportunities based on business value, operational benefit, risk reduction, and regulatory requirements. Oversee governance and portfolio management to ensure technology investments are aligned to strategic objectives. Drive efficient ways of working and the reuse of technology capabilities across the business. Digital Transformation & Innovation Identify opportunities to modernise business processes through digital technologies. Drive adoption of data, analytics, cloud, automation, AI, and mobility solutions. Champion innovation and support the successful delivery of transformation programmes. Promote continuous improvement through technology-enabled change. Operational & Regulatory Alignment Partner with operational, engineering, and asset management teams to support network resilience, safety, and compliance. Foster strong collaboration between IT and Operational Technology (OT) functions. Support initiatives including asset digitisation, field mobility, telemetry, and predictive maintenance. Ensure technology decisions consider cyber security, regulatory obligations, and Critical National Infrastructure requirements. Financial & Value Management Develop technology investment business cases with business sponsors. Support budget planning, investment prioritisation, and benefits realisation activities. Ensure technology investments deliver measurable business outcomes and return on investment. Establish and monitor outcome-based measures to demonstrate value. Leadership Lead, develop, and motivate a high-performing IT Business Partnering team. Foster a culture of collaboration, accountability, innovation, and customer focus. Coach and influence senior stakeholders on technology opportunities and digital capabilities. Support talent development and succession planning within the function. What you will need Essential Significant senior leadership experience within IT Business Partnering, Business Relationship Management, Technology Strategy, or a similar role. Experience working within utilities, energy, critical national infrastructure, or other highly regulated sectors. Proven ability to influence executive stakeholders and shape strategic decisions. Experience managing large-scale technology portfolios, investment programmes, and business cases. Strong track record of delivering digital transformation and organisational change. Degree in Information Technology, Engineering, Business, or a related discipline. Evidence of ongoing professional development. Desirable Experience within gas, electricity, water, or related utility sectors. Knowledge of Operational Technology (OT) environments. Experience working with Ofgem or other regulated organisations. Understanding of cyber security requirements within Critical National Infrastructure environments. Experience of value stream mapping and process optimisation MBA and/or relevant professional certifications, such as ITIL, TOGAF, MSP, PRINCE2, Prosci Change Management, or BRM Certification. Not sure you meet every requirement? Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future. Why SGN? SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility , and a proud Gold member of the Armed Forces Covenant. If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.

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