Join Our Growing Ground Engineering Team We are growing our UK Ground Engineering capability to support an expanding portfolio of diverse projects across the Defence, Nuclear, Energy, Environment and Government-Owned Critical Infrastructure sectors. We are seeking an experienced and highly motivated Principal or Technical Director Geotechnical Design Engineer to join our expanding Ground Engineering team. This is an excellent opportunity for a technically strong geotechnical professional to support and lead the delivery of complex projects. The successful candidate will have a demonstratable background in advanced geotechnical design, numerical modelling and project delivery, with a passion for solving challenging engineering problems and developing innovative ground engineering solutions. Location: Hybrid from either London, Gloucester, Bristol preferred, will also consider Glasgow. The Role As a Geotechnical Design Engineer, you will: Lead the geotechnical design and technical delivery of major projects from concept through to detailed design and construction support. Undertake and direct advanced numerical modelling analyses using PLAXIS 2D/3D, FLAC 2D/3D, or similar software. Deliver geotechnical assessments and designs for foundations, retaining structures, excavations, earthworks and soil-structure interaction problems. Review and interpret ground investigation data to develop robust and cost-effective design solutions. Contribute to technical excellence, innovation and best practice within the Ground Engineering team. Develop and maintain strong client relationships and support business development activities. Collaborate closely with structural, civil, seismic, nuclear and environmental specialists. Here's What You'll Need Essential Requirements Degree qualified in Civil Engineering, Geotechnical Engineering, Engineering Geology, or a related discipline with a relevant MSc or equivalent. Chartered Engineer (CEng) or equivalent professional qualification. Significant experience in geotechnical design consultancy and project delivery. Demonstrable expertise in numerical modelling using PLAXIS, FLAC/FLAC3D, or equivalent geotechnical analysis software. Strong understanding of soil mechanics, foundation engineering and geotechnical design principles. Desirable Requirements Experience in dynamic and seismic geotechnical engineering, including soil dynamics, liquefaction assessment, and seismic soil-structure interaction. Experience delivering projects within the Defence and/or Nuclear sectors. Familiarity with nuclear safety case requirements and regulated environments. Experience of major infrastructure, energy, marine or underground construction projects. Knowledge of performance-based design methodologies and advanced geotechnical analysis techniques. Benefits: At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive. Here, we believe that success comes from continuously pushing boundaries and working together to deliver on our promises. We embrace challenges with confidence and are dedicated to creating a secure and vibrant future for all. We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. Work-life balance and flexibility is a key focus area for us. We're happy to discuss hybrid, par time and flexible working hours, patterns and locations to suit you and our business. Career development is also offered. Our Culture: Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration. We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work. When we embrace different perspectives and work together, we become more innovative, more agile, and more successful. We partner with VERCIDA, for greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact
Oct 22, 2026
Full time
Join Our Growing Ground Engineering Team We are growing our UK Ground Engineering capability to support an expanding portfolio of diverse projects across the Defence, Nuclear, Energy, Environment and Government-Owned Critical Infrastructure sectors. We are seeking an experienced and highly motivated Principal or Technical Director Geotechnical Design Engineer to join our expanding Ground Engineering team. This is an excellent opportunity for a technically strong geotechnical professional to support and lead the delivery of complex projects. The successful candidate will have a demonstratable background in advanced geotechnical design, numerical modelling and project delivery, with a passion for solving challenging engineering problems and developing innovative ground engineering solutions. Location: Hybrid from either London, Gloucester, Bristol preferred, will also consider Glasgow. The Role As a Geotechnical Design Engineer, you will: Lead the geotechnical design and technical delivery of major projects from concept through to detailed design and construction support. Undertake and direct advanced numerical modelling analyses using PLAXIS 2D/3D, FLAC 2D/3D, or similar software. Deliver geotechnical assessments and designs for foundations, retaining structures, excavations, earthworks and soil-structure interaction problems. Review and interpret ground investigation data to develop robust and cost-effective design solutions. Contribute to technical excellence, innovation and best practice within the Ground Engineering team. Develop and maintain strong client relationships and support business development activities. Collaborate closely with structural, civil, seismic, nuclear and environmental specialists. Here's What You'll Need Essential Requirements Degree qualified in Civil Engineering, Geotechnical Engineering, Engineering Geology, or a related discipline with a relevant MSc or equivalent. Chartered Engineer (CEng) or equivalent professional qualification. Significant experience in geotechnical design consultancy and project delivery. Demonstrable expertise in numerical modelling using PLAXIS, FLAC/FLAC3D, or equivalent geotechnical analysis software. Strong understanding of soil mechanics, foundation engineering and geotechnical design principles. Desirable Requirements Experience in dynamic and seismic geotechnical engineering, including soil dynamics, liquefaction assessment, and seismic soil-structure interaction. Experience delivering projects within the Defence and/or Nuclear sectors. Familiarity with nuclear safety case requirements and regulated environments. Experience of major infrastructure, energy, marine or underground construction projects. Knowledge of performance-based design methodologies and advanced geotechnical analysis techniques. Benefits: At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive. Here, we believe that success comes from continuously pushing boundaries and working together to deliver on our promises. We embrace challenges with confidence and are dedicated to creating a secure and vibrant future for all. We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. Work-life balance and flexibility is a key focus area for us. We're happy to discuss hybrid, par time and flexible working hours, patterns and locations to suit you and our business. Career development is also offered. Our Culture: Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration. We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work. When we embrace different perspectives and work together, we become more innovative, more agile, and more successful. We partner with VERCIDA, for greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact
Amentum will inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes , plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. About the Opportunity We employ the UK's most experienced and skilled technical services professionals and has grown to over 8,000 people in locations across the UK - we provide the resources to turn great ideas into reality, and we offer capable and committed individuals the opportunity to shape their careers how they wish. Hinkley Point C (HPC) is the first new nuclear power station to be built in the UK in over 20 years, HPCs two EPR reactors will be capable of generating 3.26GW of secure, low carbon electricity for 60 years, enough electricity to power around 6 million homes. In addition to the projects 'clean energy' benefits, HPC will create thousands of jobs and bring lasting benefits to the UK economy. The role of Senior Project Controls Engineer is to act as an expert of the Project Controls team across the parts of HPC project following the Project Controls strategy uniformly across the project. They will act as a technical lead for the Project Controls team ensuring the implementation of Integrated Project Controls specific processes and framework. They will follow all governance arrangements for the Integrated Project Controls team providing effective reporting of Estimating information in a timely and accurate manner, supporting others to achieve the same results. They will manage the values of estimate and scope which range in value from £10m to £500m. Key Responsibilities The Senior PCE will be the face of Project Controls management in their nominated Programme/Area in the Project, bringing confidence to stakeholders that they are performing the right steps to identify, analyse, respond to and manage the Estimating outputs. Produce and maintain accurate forecasts in alignment with the Cost Breakdown Structure or Work Breakdown Structure (CBS/WBS); Providing assurance of the maintenance of all project controls data for the Programme/Area within the Project Controls software system e.g. EcoSYS, P6, ARM, etc. Assurance of the delivery of reports to a defined reporting cycle, including commentary on key time-related drivers and performance issues ensuring the quality of the output The Senior Estimator will support the Programme/Area Directors implement Estimating management by: Reviewing and challenging the significant issues that may impact programme objectives. Supporting issue and opportunities reviews and workshops and specialist Estimating focussed sessions (i.e. scenario planning). Analysis of Estimating data and the connection of this data across the Project, in conjunction with the project controls managers and risk leads. Challenging the uncertainties of Estimating over time to allow prioritisation and decision making. Ensuring a comprehensive Estimating portfolio is maintained and reflective of the current project position. Working with colleagues in IPC to ensure that the Project schedule and cost estimates are informed by high quality risk information (at delivery and portfolio levels). Work with the PCM's to support the programme/area teams and where appropriate Tier 1 Contractors to assess contractor held Estimating and their views on Programme-held risks and opportunities that impact upon them. Identify enhancements to integrated Estimating management procedure, process, reporting and tools. Accountable for the production and presentation of accurate, insightful project controls information at the Programme Reviews and Board Meetings, ROTCs, Portfolio Risk Review as required. Responsible for the management and verification of information within the PowerBI dashboards and providing proposals for improvement from the Programme/Area teams. Lead Estimating management and Estimating software specific training to the Programme/Area team, PM community and apprentices and provide recommendations of additional training requirements, or improvements to existing training. Education, Experience and Skills: Minimum of a Degree or equivalent qualification in project management, project controls, engineering, or another related field Experience in a Project Management environment Demonstrable experience of working as an expert in a project controls discipline. Expert knowledge of Estimating including the tools, and a variety of techniques used to deliver project insight and assess performance Experience of working on a major construction project is desirable but not necessary Experience of working in the Nuclear Industry or other highly regulated industry is desirable but not necessary Our Culture Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity. We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team.
Oct 22, 2026
Full time
Amentum will inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes , plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. About the Opportunity We employ the UK's most experienced and skilled technical services professionals and has grown to over 8,000 people in locations across the UK - we provide the resources to turn great ideas into reality, and we offer capable and committed individuals the opportunity to shape their careers how they wish. Hinkley Point C (HPC) is the first new nuclear power station to be built in the UK in over 20 years, HPCs two EPR reactors will be capable of generating 3.26GW of secure, low carbon electricity for 60 years, enough electricity to power around 6 million homes. In addition to the projects 'clean energy' benefits, HPC will create thousands of jobs and bring lasting benefits to the UK economy. The role of Senior Project Controls Engineer is to act as an expert of the Project Controls team across the parts of HPC project following the Project Controls strategy uniformly across the project. They will act as a technical lead for the Project Controls team ensuring the implementation of Integrated Project Controls specific processes and framework. They will follow all governance arrangements for the Integrated Project Controls team providing effective reporting of Estimating information in a timely and accurate manner, supporting others to achieve the same results. They will manage the values of estimate and scope which range in value from £10m to £500m. Key Responsibilities The Senior PCE will be the face of Project Controls management in their nominated Programme/Area in the Project, bringing confidence to stakeholders that they are performing the right steps to identify, analyse, respond to and manage the Estimating outputs. Produce and maintain accurate forecasts in alignment with the Cost Breakdown Structure or Work Breakdown Structure (CBS/WBS); Providing assurance of the maintenance of all project controls data for the Programme/Area within the Project Controls software system e.g. EcoSYS, P6, ARM, etc. Assurance of the delivery of reports to a defined reporting cycle, including commentary on key time-related drivers and performance issues ensuring the quality of the output The Senior Estimator will support the Programme/Area Directors implement Estimating management by: Reviewing and challenging the significant issues that may impact programme objectives. Supporting issue and opportunities reviews and workshops and specialist Estimating focussed sessions (i.e. scenario planning). Analysis of Estimating data and the connection of this data across the Project, in conjunction with the project controls managers and risk leads. Challenging the uncertainties of Estimating over time to allow prioritisation and decision making. Ensuring a comprehensive Estimating portfolio is maintained and reflective of the current project position. Working with colleagues in IPC to ensure that the Project schedule and cost estimates are informed by high quality risk information (at delivery and portfolio levels). Work with the PCM's to support the programme/area teams and where appropriate Tier 1 Contractors to assess contractor held Estimating and their views on Programme-held risks and opportunities that impact upon them. Identify enhancements to integrated Estimating management procedure, process, reporting and tools. Accountable for the production and presentation of accurate, insightful project controls information at the Programme Reviews and Board Meetings, ROTCs, Portfolio Risk Review as required. Responsible for the management and verification of information within the PowerBI dashboards and providing proposals for improvement from the Programme/Area teams. Lead Estimating management and Estimating software specific training to the Programme/Area team, PM community and apprentices and provide recommendations of additional training requirements, or improvements to existing training. Education, Experience and Skills: Minimum of a Degree or equivalent qualification in project management, project controls, engineering, or another related field Experience in a Project Management environment Demonstrable experience of working as an expert in a project controls discipline. Expert knowledge of Estimating including the tools, and a variety of techniques used to deliver project insight and assess performance Experience of working on a major construction project is desirable but not necessary Experience of working in the Nuclear Industry or other highly regulated industry is desirable but not necessary Our Culture Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity. We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team.
Hydraulic Engineer Associate Director The UK water sector is undergoing the biggest transformation in a generation-and you can be at the heart of it. As a Hydraulic Engineer, you'll help deliver the infrastructure that keeps communities supplied with safe, reliable water while protecting the environment for future generations. Your work will directly support major investment programmes, improve resilience, drive sustainability, and shape the future of water and wastewater services across the UK. This isn't just another engineering role. It's an opportunity to solve complex challenges, influence critical projects, and leave a lasting legacy. What's In It For You? We're committed to helping you thrive-professionally and personally. Work on some of the UK's most exciting and high-profile water infrastructure projects Clear career progression opportunities, whether you're growing your expertise or stepping into technical leadership Flexible ways of working that support work-life balance Ongoing professional development and support towards chartership and career goals Collaborate with industry-leading specialists and multidisciplinary teams Meaningful work that delivers real environmental and community impact Be part of a sector experiencing unprecedented investment and long-term growth About the Opportunity There has never been a more exciting time to join the water industry. With major investment programmes underway and increasing focus on sustainability, resilience, and innovation, we're growing our Hydraulic Engineering teams across the UK. We're looking for talented engineers at all levels to help deliver projects for some of the country's leading water companies, including United Utilities, Thames Water, Northumbrian Water, Severn Trent Water, and Anglian Water. You'll work across the full project lifecycle-from feasibility and detailed design through to construction and commissioning-contributing to projects involving: Water and wastewater treatment facilities Pumping stations Pressurised and gravity pipelines Combined Sewer Overflows (CSOs) Reservoirs and river intakes Bioresources infrastructure Major Design & Build programmes You'll be part of a collaborative team where your ideas are valued, your expertise is trusted, and your development is actively supported. Experience within the UK water industry Strong hydraulic engineering and design knowledge Experience using hydraulic modelling software such as HADES, WinHydro, SWMM, or similar Ability to communicate technical information clearly and confidently Chartered Engineer status (CEng) or actively working towards professional accreditation For senior roles, experience leading hydraulic studies and supporting the development of others Ready to Make Your Mark? The future of water is being built right now. If you're looking for work that matters, projects that challenge and inspire you, and a career where your impact can be seen for generations to come, we'd love to hear from you. Apply today and help shape the future of water. Manchester Greater Manchester United Kingdom Birmingham West Midlands United Kingdom Newcastle Tyne and Wear United Kingdom Edinburgh East Lothian United Kingdom London Greater London United Kingdom Civil and Structural Water Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
Oct 22, 2026
Full time
Hydraulic Engineer Associate Director The UK water sector is undergoing the biggest transformation in a generation-and you can be at the heart of it. As a Hydraulic Engineer, you'll help deliver the infrastructure that keeps communities supplied with safe, reliable water while protecting the environment for future generations. Your work will directly support major investment programmes, improve resilience, drive sustainability, and shape the future of water and wastewater services across the UK. This isn't just another engineering role. It's an opportunity to solve complex challenges, influence critical projects, and leave a lasting legacy. What's In It For You? We're committed to helping you thrive-professionally and personally. Work on some of the UK's most exciting and high-profile water infrastructure projects Clear career progression opportunities, whether you're growing your expertise or stepping into technical leadership Flexible ways of working that support work-life balance Ongoing professional development and support towards chartership and career goals Collaborate with industry-leading specialists and multidisciplinary teams Meaningful work that delivers real environmental and community impact Be part of a sector experiencing unprecedented investment and long-term growth About the Opportunity There has never been a more exciting time to join the water industry. With major investment programmes underway and increasing focus on sustainability, resilience, and innovation, we're growing our Hydraulic Engineering teams across the UK. We're looking for talented engineers at all levels to help deliver projects for some of the country's leading water companies, including United Utilities, Thames Water, Northumbrian Water, Severn Trent Water, and Anglian Water. You'll work across the full project lifecycle-from feasibility and detailed design through to construction and commissioning-contributing to projects involving: Water and wastewater treatment facilities Pumping stations Pressurised and gravity pipelines Combined Sewer Overflows (CSOs) Reservoirs and river intakes Bioresources infrastructure Major Design & Build programmes You'll be part of a collaborative team where your ideas are valued, your expertise is trusted, and your development is actively supported. Experience within the UK water industry Strong hydraulic engineering and design knowledge Experience using hydraulic modelling software such as HADES, WinHydro, SWMM, or similar Ability to communicate technical information clearly and confidently Chartered Engineer status (CEng) or actively working towards professional accreditation For senior roles, experience leading hydraulic studies and supporting the development of others Ready to Make Your Mark? The future of water is being built right now. If you're looking for work that matters, projects that challenge and inspire you, and a career where your impact can be seen for generations to come, we'd love to hear from you. Apply today and help shape the future of water. Manchester Greater Manchester United Kingdom Birmingham West Midlands United Kingdom Newcastle Tyne and Wear United Kingdom Edinburgh East Lothian United Kingdom London Greater London United Kingdom Civil and Structural Water Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
Hydraulic Engineer Associate Director The UK water sector is undergoing the biggest transformation in a generation-and you can be at the heart of it. As a Hydraulic Engineer, you'll help deliver the infrastructure that keeps communities supplied with safe, reliable water while protecting the environment for future generations. Your work will directly support major investment programmes, improve resilience, drive sustainability, and shape the future of water and wastewater services across the UK. This isn't just another engineering role. It's an opportunity to solve complex challenges, influence critical projects, and leave a lasting legacy. What's In It For You? We're committed to helping you thrive-professionally and personally. Work on some of the UK's most exciting and high-profile water infrastructure projects Clear career progression opportunities, whether you're growing your expertise or stepping into technical leadership Flexible ways of working that support work-life balance Ongoing professional development and support towards chartership and career goals Collaborate with industry-leading specialists and multidisciplinary teams Meaningful work that delivers real environmental and community impact Be part of a sector experiencing unprecedented investment and long-term growth About the Opportunity There has never been a more exciting time to join the water industry. With major investment programmes underway and increasing focus on sustainability, resilience, and innovation, we're growing our Hydraulic Engineering teams across the UK. We're looking for talented engineers at all levels to help deliver projects for some of the country's leading water companies, including United Utilities, Thames Water, Northumbrian Water, Severn Trent Water, and Anglian Water. You'll work across the full project lifecycle-from feasibility and detailed design through to construction and commissioning-contributing to projects involving: Water and wastewater treatment facilities Pumping stations Pressurised and gravity pipelines Combined Sewer Overflows (CSOs) Reservoirs and river intakes Bioresources infrastructure Major Design & Build programmes You'll be part of a collaborative team where your ideas are valued, your expertise is trusted, and your development is actively supported. Experience within the UK water industry Strong hydraulic engineering and design knowledge Experience using hydraulic modelling software such as HADES, WinHydro, SWMM, or similar Ability to communicate technical information clearly and confidently Chartered Engineer status (CEng) or actively working towards professional accreditation For senior roles, experience leading hydraulic studies and supporting the development of others Ready to Make Your Mark? The future of water is being built right now. If you're looking for work that matters, projects that challenge and inspire you, and a career where your impact can be seen for generations to come, we'd love to hear from you. Apply today and help shape the future of water. Manchester Greater Manchester United Kingdom Birmingham West Midlands United Kingdom Newcastle Tyne and Wear United Kingdom Edinburgh East Lothian United Kingdom London Greater London United Kingdom Civil and Structural Water Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
Oct 22, 2026
Full time
Hydraulic Engineer Associate Director The UK water sector is undergoing the biggest transformation in a generation-and you can be at the heart of it. As a Hydraulic Engineer, you'll help deliver the infrastructure that keeps communities supplied with safe, reliable water while protecting the environment for future generations. Your work will directly support major investment programmes, improve resilience, drive sustainability, and shape the future of water and wastewater services across the UK. This isn't just another engineering role. It's an opportunity to solve complex challenges, influence critical projects, and leave a lasting legacy. What's In It For You? We're committed to helping you thrive-professionally and personally. Work on some of the UK's most exciting and high-profile water infrastructure projects Clear career progression opportunities, whether you're growing your expertise or stepping into technical leadership Flexible ways of working that support work-life balance Ongoing professional development and support towards chartership and career goals Collaborate with industry-leading specialists and multidisciplinary teams Meaningful work that delivers real environmental and community impact Be part of a sector experiencing unprecedented investment and long-term growth About the Opportunity There has never been a more exciting time to join the water industry. With major investment programmes underway and increasing focus on sustainability, resilience, and innovation, we're growing our Hydraulic Engineering teams across the UK. We're looking for talented engineers at all levels to help deliver projects for some of the country's leading water companies, including United Utilities, Thames Water, Northumbrian Water, Severn Trent Water, and Anglian Water. You'll work across the full project lifecycle-from feasibility and detailed design through to construction and commissioning-contributing to projects involving: Water and wastewater treatment facilities Pumping stations Pressurised and gravity pipelines Combined Sewer Overflows (CSOs) Reservoirs and river intakes Bioresources infrastructure Major Design & Build programmes You'll be part of a collaborative team where your ideas are valued, your expertise is trusted, and your development is actively supported. Experience within the UK water industry Strong hydraulic engineering and design knowledge Experience using hydraulic modelling software such as HADES, WinHydro, SWMM, or similar Ability to communicate technical information clearly and confidently Chartered Engineer status (CEng) or actively working towards professional accreditation For senior roles, experience leading hydraulic studies and supporting the development of others Ready to Make Your Mark? The future of water is being built right now. If you're looking for work that matters, projects that challenge and inspire you, and a career where your impact can be seen for generations to come, we'd love to hear from you. Apply today and help shape the future of water. Manchester Greater Manchester United Kingdom Birmingham West Midlands United Kingdom Newcastle Tyne and Wear United Kingdom Edinburgh East Lothian United Kingdom London Greater London United Kingdom Civil and Structural Water Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
Hydraulic Engineer Associate Director The UK water sector is undergoing the biggest transformation in a generation-and you can be at the heart of it. As a Hydraulic Engineer, you'll help deliver the infrastructure that keeps communities supplied with safe, reliable water while protecting the environment for future generations. Your work will directly support major investment programmes, improve resilience, drive sustainability, and shape the future of water and wastewater services across the UK. This isn't just another engineering role. It's an opportunity to solve complex challenges, influence critical projects, and leave a lasting legacy. What's In It For You? We're committed to helping you thrive-professionally and personally. Work on some of the UK's most exciting and high-profile water infrastructure projects Clear career progression opportunities, whether you're growing your expertise or stepping into technical leadership Flexible ways of working that support work-life balance Ongoing professional development and support towards chartership and career goals Collaborate with industry-leading specialists and multidisciplinary teams Meaningful work that delivers real environmental and community impact Be part of a sector experiencing unprecedented investment and long-term growth About the Opportunity There has never been a more exciting time to join the water industry. With major investment programmes underway and increasing focus on sustainability, resilience, and innovation, we're growing our Hydraulic Engineering teams across the UK. We're looking for talented engineers at all levels to help deliver projects for some of the country's leading water companies, including United Utilities, Thames Water, Northumbrian Water, Severn Trent Water, and Anglian Water. You'll work across the full project lifecycle-from feasibility and detailed design through to construction and commissioning-contributing to projects involving: Water and wastewater treatment facilities Pumping stations Pressurised and gravity pipelines Combined Sewer Overflows (CSOs) Reservoirs and river intakes Bioresources infrastructure Major Design & Build programmes You'll be part of a collaborative team where your ideas are valued, your expertise is trusted, and your development is actively supported. Experience within the UK water industry Strong hydraulic engineering and design knowledge Experience using hydraulic modelling software such as HADES, WinHydro, SWMM, or similar Ability to communicate technical information clearly and confidently Chartered Engineer status (CEng) or actively working towards professional accreditation For senior roles, experience leading hydraulic studies and supporting the development of others Ready to Make Your Mark? The future of water is being built right now. If you're looking for work that matters, projects that challenge and inspire you, and a career where your impact can be seen for generations to come, we'd love to hear from you. Apply today and help shape the future of water. Manchester Greater Manchester United Kingdom Birmingham West Midlands United Kingdom Newcastle Tyne and Wear United Kingdom Edinburgh East Lothian United Kingdom London Greater London United Kingdom Civil and Structural Water Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
Oct 22, 2026
Full time
Hydraulic Engineer Associate Director The UK water sector is undergoing the biggest transformation in a generation-and you can be at the heart of it. As a Hydraulic Engineer, you'll help deliver the infrastructure that keeps communities supplied with safe, reliable water while protecting the environment for future generations. Your work will directly support major investment programmes, improve resilience, drive sustainability, and shape the future of water and wastewater services across the UK. This isn't just another engineering role. It's an opportunity to solve complex challenges, influence critical projects, and leave a lasting legacy. What's In It For You? We're committed to helping you thrive-professionally and personally. Work on some of the UK's most exciting and high-profile water infrastructure projects Clear career progression opportunities, whether you're growing your expertise or stepping into technical leadership Flexible ways of working that support work-life balance Ongoing professional development and support towards chartership and career goals Collaborate with industry-leading specialists and multidisciplinary teams Meaningful work that delivers real environmental and community impact Be part of a sector experiencing unprecedented investment and long-term growth About the Opportunity There has never been a more exciting time to join the water industry. With major investment programmes underway and increasing focus on sustainability, resilience, and innovation, we're growing our Hydraulic Engineering teams across the UK. We're looking for talented engineers at all levels to help deliver projects for some of the country's leading water companies, including United Utilities, Thames Water, Northumbrian Water, Severn Trent Water, and Anglian Water. You'll work across the full project lifecycle-from feasibility and detailed design through to construction and commissioning-contributing to projects involving: Water and wastewater treatment facilities Pumping stations Pressurised and gravity pipelines Combined Sewer Overflows (CSOs) Reservoirs and river intakes Bioresources infrastructure Major Design & Build programmes You'll be part of a collaborative team where your ideas are valued, your expertise is trusted, and your development is actively supported. Experience within the UK water industry Strong hydraulic engineering and design knowledge Experience using hydraulic modelling software such as HADES, WinHydro, SWMM, or similar Ability to communicate technical information clearly and confidently Chartered Engineer status (CEng) or actively working towards professional accreditation For senior roles, experience leading hydraulic studies and supporting the development of others Ready to Make Your Mark? The future of water is being built right now. If you're looking for work that matters, projects that challenge and inspire you, and a career where your impact can be seen for generations to come, we'd love to hear from you. Apply today and help shape the future of water. Manchester Greater Manchester United Kingdom Birmingham West Midlands United Kingdom Newcastle Tyne and Wear United Kingdom Edinburgh East Lothian United Kingdom London Greater London United Kingdom Civil and Structural Water Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
Hydraulic Engineer Associate Director The UK water sector is undergoing the biggest transformation in a generation-and you can be at the heart of it. As a Hydraulic Engineer, you'll help deliver the infrastructure that keeps communities supplied with safe, reliable water while protecting the environment for future generations. Your work will directly support major investment programmes, improve resilience, drive sustainability, and shape the future of water and wastewater services across the UK. This isn't just another engineering role. It's an opportunity to solve complex challenges, influence critical projects, and leave a lasting legacy. What's In It For You? We're committed to helping you thrive-professionally and personally. Work on some of the UK's most exciting and high-profile water infrastructure projects Clear career progression opportunities, whether you're growing your expertise or stepping into technical leadership Flexible ways of working that support work-life balance Ongoing professional development and support towards chartership and career goals Collaborate with industry-leading specialists and multidisciplinary teams Meaningful work that delivers real environmental and community impact Be part of a sector experiencing unprecedented investment and long-term growth About the Opportunity There has never been a more exciting time to join the water industry. With major investment programmes underway and increasing focus on sustainability, resilience, and innovation, we're growing our Hydraulic Engineering teams across the UK. We're looking for talented engineers at all levels to help deliver projects for some of the country's leading water companies, including United Utilities, Thames Water, Northumbrian Water, Severn Trent Water, and Anglian Water. You'll work across the full project lifecycle-from feasibility and detailed design through to construction and commissioning-contributing to projects involving: Water and wastewater treatment facilities Pumping stations Pressurised and gravity pipelines Combined Sewer Overflows (CSOs) Reservoirs and river intakes Bioresources infrastructure Major Design & Build programmes You'll be part of a collaborative team where your ideas are valued, your expertise is trusted, and your development is actively supported. Experience within the UK water industry Strong hydraulic engineering and design knowledge Experience using hydraulic modelling software such as HADES, WinHydro, SWMM, or similar Ability to communicate technical information clearly and confidently Chartered Engineer status (CEng) or actively working towards professional accreditation For senior roles, experience leading hydraulic studies and supporting the development of others Ready to Make Your Mark? The future of water is being built right now. If you're looking for work that matters, projects that challenge and inspire you, and a career where your impact can be seen for generations to come, we'd love to hear from you. Apply today and help shape the future of water. Manchester Greater Manchester United Kingdom Birmingham West Midlands United Kingdom Newcastle Tyne and Wear United Kingdom Edinburgh East Lothian United Kingdom London Greater London United Kingdom Civil and Structural Water Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
Oct 22, 2026
Full time
Hydraulic Engineer Associate Director The UK water sector is undergoing the biggest transformation in a generation-and you can be at the heart of it. As a Hydraulic Engineer, you'll help deliver the infrastructure that keeps communities supplied with safe, reliable water while protecting the environment for future generations. Your work will directly support major investment programmes, improve resilience, drive sustainability, and shape the future of water and wastewater services across the UK. This isn't just another engineering role. It's an opportunity to solve complex challenges, influence critical projects, and leave a lasting legacy. What's In It For You? We're committed to helping you thrive-professionally and personally. Work on some of the UK's most exciting and high-profile water infrastructure projects Clear career progression opportunities, whether you're growing your expertise or stepping into technical leadership Flexible ways of working that support work-life balance Ongoing professional development and support towards chartership and career goals Collaborate with industry-leading specialists and multidisciplinary teams Meaningful work that delivers real environmental and community impact Be part of a sector experiencing unprecedented investment and long-term growth About the Opportunity There has never been a more exciting time to join the water industry. With major investment programmes underway and increasing focus on sustainability, resilience, and innovation, we're growing our Hydraulic Engineering teams across the UK. We're looking for talented engineers at all levels to help deliver projects for some of the country's leading water companies, including United Utilities, Thames Water, Northumbrian Water, Severn Trent Water, and Anglian Water. You'll work across the full project lifecycle-from feasibility and detailed design through to construction and commissioning-contributing to projects involving: Water and wastewater treatment facilities Pumping stations Pressurised and gravity pipelines Combined Sewer Overflows (CSOs) Reservoirs and river intakes Bioresources infrastructure Major Design & Build programmes You'll be part of a collaborative team where your ideas are valued, your expertise is trusted, and your development is actively supported. Experience within the UK water industry Strong hydraulic engineering and design knowledge Experience using hydraulic modelling software such as HADES, WinHydro, SWMM, or similar Ability to communicate technical information clearly and confidently Chartered Engineer status (CEng) or actively working towards professional accreditation For senior roles, experience leading hydraulic studies and supporting the development of others Ready to Make Your Mark? The future of water is being built right now. If you're looking for work that matters, projects that challenge and inspire you, and a career where your impact can be seen for generations to come, we'd love to hear from you. Apply today and help shape the future of water. Manchester Greater Manchester United Kingdom Birmingham West Midlands United Kingdom Newcastle Tyne and Wear United Kingdom Edinburgh East Lothian United Kingdom London Greater London United Kingdom Civil and Structural Water Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
Hydraulic Engineer Associate Director The UK water sector is undergoing the biggest transformation in a generation-and you can be at the heart of it. As a Hydraulic Engineer, you'll help deliver the infrastructure that keeps communities supplied with safe, reliable water while protecting the environment for future generations. Your work will directly support major investment programmes, improve resilience, drive sustainability, and shape the future of water and wastewater services across the UK. This isn't just another engineering role. It's an opportunity to solve complex challenges, influence critical projects, and leave a lasting legacy. What's In It For You? We're committed to helping you thrive-professionally and personally. Work on some of the UK's most exciting and high-profile water infrastructure projects Clear career progression opportunities, whether you're growing your expertise or stepping into technical leadership Flexible ways of working that support work-life balance Ongoing professional development and support towards chartership and career goals Collaborate with industry-leading specialists and multidisciplinary teams Meaningful work that delivers real environmental and community impact Be part of a sector experiencing unprecedented investment and long-term growth About the Opportunity There has never been a more exciting time to join the water industry. With major investment programmes underway and increasing focus on sustainability, resilience, and innovation, we're growing our Hydraulic Engineering teams across the UK. We're looking for talented engineers at all levels to help deliver projects for some of the country's leading water companies, including United Utilities, Thames Water, Northumbrian Water, Severn Trent Water, and Anglian Water. You'll work across the full project lifecycle-from feasibility and detailed design through to construction and commissioning-contributing to projects involving: Water and wastewater treatment facilities Pumping stations Pressurised and gravity pipelines Combined Sewer Overflows (CSOs) Reservoirs and river intakes Bioresources infrastructure Major Design & Build programmes You'll be part of a collaborative team where your ideas are valued, your expertise is trusted, and your development is actively supported. Experience within the UK water industry Strong hydraulic engineering and design knowledge Experience using hydraulic modelling software such as HADES, WinHydro, SWMM, or similar Ability to communicate technical information clearly and confidently Chartered Engineer status (CEng) or actively working towards professional accreditation For senior roles, experience leading hydraulic studies and supporting the development of others Ready to Make Your Mark? The future of water is being built right now. If you're looking for work that matters, projects that challenge and inspire you, and a career where your impact can be seen for generations to come, we'd love to hear from you. Apply today and help shape the future of water. Manchester Greater Manchester United Kingdom Birmingham West Midlands United Kingdom Newcastle Tyne and Wear United Kingdom Edinburgh East Lothian United Kingdom London Greater London United Kingdom Civil and Structural Water Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
Oct 22, 2026
Full time
Hydraulic Engineer Associate Director The UK water sector is undergoing the biggest transformation in a generation-and you can be at the heart of it. As a Hydraulic Engineer, you'll help deliver the infrastructure that keeps communities supplied with safe, reliable water while protecting the environment for future generations. Your work will directly support major investment programmes, improve resilience, drive sustainability, and shape the future of water and wastewater services across the UK. This isn't just another engineering role. It's an opportunity to solve complex challenges, influence critical projects, and leave a lasting legacy. What's In It For You? We're committed to helping you thrive-professionally and personally. Work on some of the UK's most exciting and high-profile water infrastructure projects Clear career progression opportunities, whether you're growing your expertise or stepping into technical leadership Flexible ways of working that support work-life balance Ongoing professional development and support towards chartership and career goals Collaborate with industry-leading specialists and multidisciplinary teams Meaningful work that delivers real environmental and community impact Be part of a sector experiencing unprecedented investment and long-term growth About the Opportunity There has never been a more exciting time to join the water industry. With major investment programmes underway and increasing focus on sustainability, resilience, and innovation, we're growing our Hydraulic Engineering teams across the UK. We're looking for talented engineers at all levels to help deliver projects for some of the country's leading water companies, including United Utilities, Thames Water, Northumbrian Water, Severn Trent Water, and Anglian Water. You'll work across the full project lifecycle-from feasibility and detailed design through to construction and commissioning-contributing to projects involving: Water and wastewater treatment facilities Pumping stations Pressurised and gravity pipelines Combined Sewer Overflows (CSOs) Reservoirs and river intakes Bioresources infrastructure Major Design & Build programmes You'll be part of a collaborative team where your ideas are valued, your expertise is trusted, and your development is actively supported. Experience within the UK water industry Strong hydraulic engineering and design knowledge Experience using hydraulic modelling software such as HADES, WinHydro, SWMM, or similar Ability to communicate technical information clearly and confidently Chartered Engineer status (CEng) or actively working towards professional accreditation For senior roles, experience leading hydraulic studies and supporting the development of others Ready to Make Your Mark? The future of water is being built right now. If you're looking for work that matters, projects that challenge and inspire you, and a career where your impact can be seen for generations to come, we'd love to hear from you. Apply today and help shape the future of water. Manchester Greater Manchester United Kingdom Birmingham West Midlands United Kingdom Newcastle Tyne and Wear United Kingdom Edinburgh East Lothian United Kingdom London Greater London United Kingdom Civil and Structural Water Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
Description The Role Location: Reigate / Hybrid Reports to: Mark Mamone Peer relationships: Head of Architecture, Platform & Engineering Enablement leadership, and Stack Engineering Leaders across ICT WTW is seeking a technically credible engineering leader to mature and scale engineering capability across ICT. This is not a traditional Director of Engineering role: there are no direct reports. Instead, it is a strategic, deeply technical role focused on improving engineering consistency, software delivery maturity and effectiveness across five autonomous engineering stacks. They should be capable of being hands-on, for the purposes of reinforcing their strategic direction in the space of DevEx and being credible and authentic in the face of technical professionals. The stacks have been given autonomy to improve delivery velocity. The next phase retains that autonomy while introducing the right level of shared practice, tooling consistency and technical governance. Success depends on technical depth and the ability to build consensus - influencing engineering decisions through credibility and evidence rather than formal authority, and being willing to roll up sleeves and get into technical and code-level problems when it helps move things forward. Their scope is to ensure that, across 400+ technical professionals dispersed into teams aligned to Products, they are able to reinforce modern best practices - especially in an agentic world - and bring the teams along a journey to a more consistent, modern, AI-native software development lifecycle. Key Responsibilities Engineering practice & SDLC maturity: raise the quality and consistency of software design, development, testing and delivery; improve route-to-live, release management, quality gates and CI/CD; reduce manual effort where automation adds value. Technical governance & consensus: provide constructive, hands-on challenge to engineering and architecture decisions; build alignment across stacks while respecting differing product, commercial and lifecycle needs; support pragmatic technical-debt strategies. Tooling & developer experience: assess and improve developer experience; standardise and consolidate tooling where it creates clear value (including the move to GitHub as a strategic platform). AI adoption across the SDLC:drive practical adoption of AI-enabled engineering across development, testing, review, documentation and support, aligned to governance and measurable outcomes. Engineering metrics & insight: improve visibility of delivery health using frameworks such as DORA and the LinearB pilot; define WTW-specific "lighthouse metrics" that reflect real effectiveness, not activity. Shared engineering capability: reduce duplication across stacks; promote reusable components, patterns and common engineering services where appropriate. Technology Environment The environment uses, or is moving towards: C#, .NET / .NET Core, Microsoft Azure, GitHub (an increasingly strategic platform), Azure DevOps, CI/CD pipelines and automation, and engineering analytics tooling including the LinearB pilot. The candidate should understand these well enough to challenge, guide and directly contribute to engineering direction. What Success Looks Like Greater consistency in engineering practices and stronger technical alignment across stacks. Improved SDLC maturity, better CI/CD and reduced manual effort, through the adoption of AI, automation and other mechanisms Better developer experience and pragmatic tooling standardisation where it adds value. Clearer engineering metrics and improved visibility of delivery health. Increased reuse of engineering capability and greater adoption of AI-enabled practices. A healthy balance between stack autonomy and organisational consistency. Qualifications What you'll bring This role suits a technical CTO-style leader who succeeds through credibility, judgement and consensus rather than line authority - and who stays close enough to the methodologies associated with software engineering and where necessary, the code, to challenge, guide and, when needed, get directly involved in solving technical problems. Strong technical depth: able to hold their own with Stack Engineering Leaders and dive into architecture, code and delivery detail when it adds value. A natural consensus-builder: challenges decisions constructively, aligns strong personalities, and creates momentum without unnecessary friction. An excellent communicator who can simplify complex engineering topics for any audience. Outcome-focused, pragmatic and comfortable balancing consistency with stack autonomy. Essential technical experience across several of modern software engineering practices; enterprise-scale delivery and SDLC optimisation; CI/CD and deployment automation; cloud-native engineering; application architecture and technical design; secure, quality-led delivery; engineering metrics; technical-debt management; and AI adoption within engineering. Background & Industry There is no rigid career blueprint; breadth is an advantage. Relevant backgrounds include engineering, architecture, platform or developer-experience leadership; DevOps or cloud transformation; and CTO / VP / Staff Engineering roles. The common thread is solving complex engineering challenges across multiple teams and stakeholders. Experience in regulated environments (financial services, insurance, banking, consulting, enterprise SaaS) is highly beneficial given the need for governance, quality and control. Insurance experience is beneficial but not essential. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (ICT_TECH TD_2025_51R)
Oct 22, 2026
Full time
Description The Role Location: Reigate / Hybrid Reports to: Mark Mamone Peer relationships: Head of Architecture, Platform & Engineering Enablement leadership, and Stack Engineering Leaders across ICT WTW is seeking a technically credible engineering leader to mature and scale engineering capability across ICT. This is not a traditional Director of Engineering role: there are no direct reports. Instead, it is a strategic, deeply technical role focused on improving engineering consistency, software delivery maturity and effectiveness across five autonomous engineering stacks. They should be capable of being hands-on, for the purposes of reinforcing their strategic direction in the space of DevEx and being credible and authentic in the face of technical professionals. The stacks have been given autonomy to improve delivery velocity. The next phase retains that autonomy while introducing the right level of shared practice, tooling consistency and technical governance. Success depends on technical depth and the ability to build consensus - influencing engineering decisions through credibility and evidence rather than formal authority, and being willing to roll up sleeves and get into technical and code-level problems when it helps move things forward. Their scope is to ensure that, across 400+ technical professionals dispersed into teams aligned to Products, they are able to reinforce modern best practices - especially in an agentic world - and bring the teams along a journey to a more consistent, modern, AI-native software development lifecycle. Key Responsibilities Engineering practice & SDLC maturity: raise the quality and consistency of software design, development, testing and delivery; improve route-to-live, release management, quality gates and CI/CD; reduce manual effort where automation adds value. Technical governance & consensus: provide constructive, hands-on challenge to engineering and architecture decisions; build alignment across stacks while respecting differing product, commercial and lifecycle needs; support pragmatic technical-debt strategies. Tooling & developer experience: assess and improve developer experience; standardise and consolidate tooling where it creates clear value (including the move to GitHub as a strategic platform). AI adoption across the SDLC:drive practical adoption of AI-enabled engineering across development, testing, review, documentation and support, aligned to governance and measurable outcomes. Engineering metrics & insight: improve visibility of delivery health using frameworks such as DORA and the LinearB pilot; define WTW-specific "lighthouse metrics" that reflect real effectiveness, not activity. Shared engineering capability: reduce duplication across stacks; promote reusable components, patterns and common engineering services where appropriate. Technology Environment The environment uses, or is moving towards: C#, .NET / .NET Core, Microsoft Azure, GitHub (an increasingly strategic platform), Azure DevOps, CI/CD pipelines and automation, and engineering analytics tooling including the LinearB pilot. The candidate should understand these well enough to challenge, guide and directly contribute to engineering direction. What Success Looks Like Greater consistency in engineering practices and stronger technical alignment across stacks. Improved SDLC maturity, better CI/CD and reduced manual effort, through the adoption of AI, automation and other mechanisms Better developer experience and pragmatic tooling standardisation where it adds value. Clearer engineering metrics and improved visibility of delivery health. Increased reuse of engineering capability and greater adoption of AI-enabled practices. A healthy balance between stack autonomy and organisational consistency. Qualifications What you'll bring This role suits a technical CTO-style leader who succeeds through credibility, judgement and consensus rather than line authority - and who stays close enough to the methodologies associated with software engineering and where necessary, the code, to challenge, guide and, when needed, get directly involved in solving technical problems. Strong technical depth: able to hold their own with Stack Engineering Leaders and dive into architecture, code and delivery detail when it adds value. A natural consensus-builder: challenges decisions constructively, aligns strong personalities, and creates momentum without unnecessary friction. An excellent communicator who can simplify complex engineering topics for any audience. Outcome-focused, pragmatic and comfortable balancing consistency with stack autonomy. Essential technical experience across several of modern software engineering practices; enterprise-scale delivery and SDLC optimisation; CI/CD and deployment automation; cloud-native engineering; application architecture and technical design; secure, quality-led delivery; engineering metrics; technical-debt management; and AI adoption within engineering. Background & Industry There is no rigid career blueprint; breadth is an advantage. Relevant backgrounds include engineering, architecture, platform or developer-experience leadership; DevOps or cloud transformation; and CTO / VP / Staff Engineering roles. The common thread is solving complex engineering challenges across multiple teams and stakeholders. Experience in regulated environments (financial services, insurance, banking, consulting, enterprise SaaS) is highly beneficial given the need for governance, quality and control. Insurance experience is beneficial but not essential. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (ICT_TECH TD_2025_51R)
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world's payment card transactions and is Europe's number one supplier of defence electronics. Beyond that our people have made London's Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We are a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an End User Support Technician to join our team in Belfast. The role will assist the support of the IT infrastructure covering around 2000 users in a multi network environment providing desktop support services. Key Responsibilities and Tasks: Provide desktop support (2nd/3rd Line) to user calls, fed via the UK Service Desk / Activity Controllers to EUS staff. (Includes the resolution of incidents up to Priority One level and handling Service Requests from basic Laptop/desktop builds to entire user IT relocation projects). Build / rebuild and deployment of desktop / laptop machines in line with "Desktop-on-Demand" procedures and build standards using automated tools (SCCM) and manual processes as necessary. Ensure appropriate support is provided within contractual support hours (the minimum hours per week will be 37 - (8hrs Mon to Thu and 5hrs Fri). However, a flexible attitude to work hours is expected and may require evening and weekend work on occasion. The candidate should be available for on-call if required. Incident support and troubleshooting of any reported issues raised by a UK based service desk on behalf of users. Support and deployment of Smartphone's - iPhone and Android. Support and cover a kiosk-based support solution to troubleshoot IT requests at a drop-in centre based in the Belfast sites giving the customer flexibility for the support provided. Qualifications, Experience and Skills: Experience working in an IT support environment working directly with users in face-to-face situations. Ability to diagnose faults and think on their feet to find a solution. Experience with desktop/laptop environments covering Windows 11, Windows 10, Office applications. Skills with engineering and bespoke desktop applications desirable. Ability to interact with users at all levels including senior VIPs. Resilience to challenging feedback and able to show sympathetic but firm and positive responses. Teamwork focus, able to work with teams located at other remote sites as required. Ability to prioritise and action calls in busy user environment and to take on work delegated by central Service Desk Ability to identify and suggest where team and processes could develop and enhance levels of service to users and IS internally A highly flexible attitude is required where the ability to take on tasks and travel to other sites in the region at short notice is needed. Knowledge of the following: Desktop Support experience (Windows 11 / Windows 10), Fault-Finding and Troubleshooting skills, User Administration, Cisco AnyConnect support, SCCM, Bitlocker, VMware Horizon, Active Directory, Software Installation, Laptop / Desktop / Virtual desktop builds Desirable: Automation tools (such as SCCM) Network patching and Cable Tracing Hardware Installation/Troubleshooting iOS / Android / Phone Support Good knowledge of - IP, WINS, DHCP, DNS, Group Policy etc. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Oct 22, 2026
Full time
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world's payment card transactions and is Europe's number one supplier of defence electronics. Beyond that our people have made London's Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We are a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an End User Support Technician to join our team in Belfast. The role will assist the support of the IT infrastructure covering around 2000 users in a multi network environment providing desktop support services. Key Responsibilities and Tasks: Provide desktop support (2nd/3rd Line) to user calls, fed via the UK Service Desk / Activity Controllers to EUS staff. (Includes the resolution of incidents up to Priority One level and handling Service Requests from basic Laptop/desktop builds to entire user IT relocation projects). Build / rebuild and deployment of desktop / laptop machines in line with "Desktop-on-Demand" procedures and build standards using automated tools (SCCM) and manual processes as necessary. Ensure appropriate support is provided within contractual support hours (the minimum hours per week will be 37 - (8hrs Mon to Thu and 5hrs Fri). However, a flexible attitude to work hours is expected and may require evening and weekend work on occasion. The candidate should be available for on-call if required. Incident support and troubleshooting of any reported issues raised by a UK based service desk on behalf of users. Support and deployment of Smartphone's - iPhone and Android. Support and cover a kiosk-based support solution to troubleshoot IT requests at a drop-in centre based in the Belfast sites giving the customer flexibility for the support provided. Qualifications, Experience and Skills: Experience working in an IT support environment working directly with users in face-to-face situations. Ability to diagnose faults and think on their feet to find a solution. Experience with desktop/laptop environments covering Windows 11, Windows 10, Office applications. Skills with engineering and bespoke desktop applications desirable. Ability to interact with users at all levels including senior VIPs. Resilience to challenging feedback and able to show sympathetic but firm and positive responses. Teamwork focus, able to work with teams located at other remote sites as required. Ability to prioritise and action calls in busy user environment and to take on work delegated by central Service Desk Ability to identify and suggest where team and processes could develop and enhance levels of service to users and IS internally A highly flexible attitude is required where the ability to take on tasks and travel to other sites in the region at short notice is needed. Knowledge of the following: Desktop Support experience (Windows 11 / Windows 10), Fault-Finding and Troubleshooting skills, User Administration, Cisco AnyConnect support, SCCM, Bitlocker, VMware Horizon, Active Directory, Software Installation, Laptop / Desktop / Virtual desktop builds Desirable: Automation tools (such as SCCM) Network patching and Cable Tracing Hardware Installation/Troubleshooting iOS / Android / Phone Support Good knowledge of - IP, WINS, DHCP, DNS, Group Policy etc. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Description WTW is seeking a Senior Director of Exposure & Vulnerability Management to lead WTW's vulnerability management security program. Reporting to the Global Head of Attack Surface Management, this leader owns the strategy, execution and evolution of enterprise exposure management capabilities spanning vulnerability operations, exposure validation, aligning with secure development (SAST/SCA/DAST) and risk intelligence, with a relentless focus on prioritization, business impact, mitigation strategies and measurable risk reduction. The role partners closely with Corporate & Business Technology, Cloud Operations, Product, Platform Engineering, Risk Management, Privacy & Compliance, Managed Service Providers and Internal Audit stakeholders to ensure security findings are translated into actionable insight, aligned remediation priorities and demonstrably improved security outcomes across the enterprise. As a senior member of the Attack Surface Management leadership team, the Senior Director also acts as a strategic deputy to the Global Head, contributing to program direction, investment decisions, steering committee deliverables, and executive-level reporting. The Role As WTW continues to scale its digital platforms, client services and cloud estate, managing cyber risk requires more than identifying vulnerabilities. It requires understanding exposure, exploitability, reachability and business impact across infrastructure, cloud, identity, applications and the software supply chain. The Exposure & Vulnerability Management function is accountable for transforming how security risk is identified, contextualized, validated and addressed across the enterprise. This includes shifting to a unified, continuous exposure management model that is aligned to Continuous Threat Exposure Management (CTEM) principles and built on an accurate, authoritative view of WTW's assets. The Senior Director will lead multi-disciplinary global teams while driving modernization across data, tooling, metrics, governance and engagement models. The Responsibilities Exposure Management Strategy & Program Leadership Define and own WTW's enterprise exposure & vulnerability management strategy and a multi-year roadmap that aligns infrastructure, cloud, application, identity and software supply chain risk into a unified risk view. Operationalize a continuous exposure & vulnerability management lifecycle (scoping, discovery, prioritization, validation and mobilization) aligned to CTEM principles. Track vulnerabilities via risk-based prioritization grounded in exploitability, threat intelligence, asset criticality, exposure and business impact. Establish clear ownership models, accountability and engagement patterns with technology and engineering teams to drive timely and effective remediation. Own the annual operating plan and budget for exposure & vulnerability management, building business cases for investment and demonstrating return in terms of risk reduction. Discovery, Scoping & Asset Context Ensure continuous, comprehensive discovery of exposures across on-premises, cloud technologies, endpoints, IoT, SaaS and internet-facing attack surfaces. Partner with the Asset Management team to ensure exposure data is anchored to an accurate, authoritative asset inventory (CMDB), including ownership, business service mapping and criticality tiering. Ensure exposure coverage includes misconfigurations, cloud posture, identity and access weaknesses, external attack surface and unmanaged or shadow assets. Risk-Based Prioritization & Exposure Validation Own and continuously refine WTW's risk-based vulnerability scoring and prioritization model, incorporating exploit prediction (e.g. EPSS), known-exploited intelligence (e.g. CISA KEV), threat intelligence, compensating controls and business context. Establish exposure validation capabilities, including attack path analysis, breach and attack simulation, and coordination with penetration testing and red team functions, to confirm real-world exploitability. Define and maintain risk-tiered remediation SLAs that differentiate by exposure, asset type and business criticality. Vulnerability Operations & Remediation Mobilization Lead global teams responsible for vulnerability operations, ensuring consistent, scalable execution of discovery, validation, prioritization, tracking and closure across technology domains. Drive remediation mobilization through integrated workflows, clear hand-offs to owning teams and escalation paths for overdue or high-risk exposures. Lead WTW's response to critical and emerging vulnerabilities (e.g. zero-days and widely exploited flaws), coordinating rapid impact assessment, executive communication and accelerated remediation with Security Operations, Incident Response and Technology. Maintain availability for critical and emerging vulnerability events (e.g. zero-days), including participation in an on-call rotation or escalation structure to ensure rapid impact assessment and response outside of standard business hours. Own the vulnerability risk exception and acceptance process, ensuring exceptions are risk-assessed, time-bound, approved at the appropriate level and tracked to resolution. Secure Development & Software Supply Chain (Partner to Application Security) Partner with Application Security and Business Technology leadership to embed SAST, DAST and SCA coverage and the broader application security toolchain (e.g., secrets detection, container and infrastructure-as-code scanning) - contributing risk-based prioritization methodology and ensuring application findings feed into the same risk-ranked queue as infrastructure and cloud exposures, rather than owning the toolchain itself. Support Application Security's efforts to embed security earlier in the SDLC by aligning exposure & vulnerability management's remediation workflow, SLAs, and reporting with their developer-friendly tooling and pipeline guardrails - extending consistent tracking and accountability to application-layer findings without taking on pipeline ownership. Collaborate with Application Security, Business Technology, and GRC to strengthen software supply chain risk management - including open-source governance and SBOM practices - providing exposure-management visibility, prioritization, and reporting rather than owning the program. Governance, Regulatory & Risk Alignment Own the policies, standards and procedures governing vulnerability and exposure management, ensuring they are current, enforceable and consistently applied. Ensure the program meets regulatory and contractual obligations across WTW's operating jurisdictions, including DORA, NYDFS Part 500, GDPR and relevant client and industry requirements. Serve as the accountable lead for exposure & vulnerability management in engagements with regulators, Internal Audit, external auditors and client security assessments, and own remediation of related findings. Partner with Enterprise Risk and the second line to align exposure metrics with WTW's cyber risk appetite, key risk indicators and risk register. Assess and govern exposure risk introduced through acquisitions, divestitures and third-party or managed service providers. Data, Metrics & Risk Intelligence Build and mature exposure-focused metrics and KRIs that enable leadership to understand risk posture, trends, remediation effectiveness and SLA performance. Partner with data and analytics teams to leverage security telemetry, automation and correlation across multiple data sources. Translate technical findings into clear, decision-ready insight for the CISO, executive leadership, risk committees and, where required, the Board. Technology, Automation & Vendor Management Drive modernization of exposure & vulnerability management tooling, workflows and integrations, including consolidation and rationalization of overlapping tools. Identify and deliver opportunities for automation, orchestration and responsible use of AI to scale prioritization, triage and remediation. Partner with Product, Business Technology, Engineering, Cloud Operations, and Architecture teams to influence platform capabilities and security-by-design practices. Own vendor and managed service relationships for exposure & vulnerability management, including selection, contract governance and performance management. Leadership, Talent & Stakeholder Engagement Lead, coach and develop high-performing teams across multiple disciplines and geographies, including managers of managers. Design the organization, roles and career paths for the function; build succession and a strong bench of future leaders. Foster a culture of collaboration, accountability and continuous improvement, breaking down silos between vulnerability, asset and application security teams. Serve as a trusted advisor to Technology, Security and Risk leadership on exposure trends and remediation priorities. Influence cross-functional stakeholders without direct authority in a complex, matrixed, global environment. Qualifications . click apply for full job details
Oct 22, 2026
Full time
Description WTW is seeking a Senior Director of Exposure & Vulnerability Management to lead WTW's vulnerability management security program. Reporting to the Global Head of Attack Surface Management, this leader owns the strategy, execution and evolution of enterprise exposure management capabilities spanning vulnerability operations, exposure validation, aligning with secure development (SAST/SCA/DAST) and risk intelligence, with a relentless focus on prioritization, business impact, mitigation strategies and measurable risk reduction. The role partners closely with Corporate & Business Technology, Cloud Operations, Product, Platform Engineering, Risk Management, Privacy & Compliance, Managed Service Providers and Internal Audit stakeholders to ensure security findings are translated into actionable insight, aligned remediation priorities and demonstrably improved security outcomes across the enterprise. As a senior member of the Attack Surface Management leadership team, the Senior Director also acts as a strategic deputy to the Global Head, contributing to program direction, investment decisions, steering committee deliverables, and executive-level reporting. The Role As WTW continues to scale its digital platforms, client services and cloud estate, managing cyber risk requires more than identifying vulnerabilities. It requires understanding exposure, exploitability, reachability and business impact across infrastructure, cloud, identity, applications and the software supply chain. The Exposure & Vulnerability Management function is accountable for transforming how security risk is identified, contextualized, validated and addressed across the enterprise. This includes shifting to a unified, continuous exposure management model that is aligned to Continuous Threat Exposure Management (CTEM) principles and built on an accurate, authoritative view of WTW's assets. The Senior Director will lead multi-disciplinary global teams while driving modernization across data, tooling, metrics, governance and engagement models. The Responsibilities Exposure Management Strategy & Program Leadership Define and own WTW's enterprise exposure & vulnerability management strategy and a multi-year roadmap that aligns infrastructure, cloud, application, identity and software supply chain risk into a unified risk view. Operationalize a continuous exposure & vulnerability management lifecycle (scoping, discovery, prioritization, validation and mobilization) aligned to CTEM principles. Track vulnerabilities via risk-based prioritization grounded in exploitability, threat intelligence, asset criticality, exposure and business impact. Establish clear ownership models, accountability and engagement patterns with technology and engineering teams to drive timely and effective remediation. Own the annual operating plan and budget for exposure & vulnerability management, building business cases for investment and demonstrating return in terms of risk reduction. Discovery, Scoping & Asset Context Ensure continuous, comprehensive discovery of exposures across on-premises, cloud technologies, endpoints, IoT, SaaS and internet-facing attack surfaces. Partner with the Asset Management team to ensure exposure data is anchored to an accurate, authoritative asset inventory (CMDB), including ownership, business service mapping and criticality tiering. Ensure exposure coverage includes misconfigurations, cloud posture, identity and access weaknesses, external attack surface and unmanaged or shadow assets. Risk-Based Prioritization & Exposure Validation Own and continuously refine WTW's risk-based vulnerability scoring and prioritization model, incorporating exploit prediction (e.g. EPSS), known-exploited intelligence (e.g. CISA KEV), threat intelligence, compensating controls and business context. Establish exposure validation capabilities, including attack path analysis, breach and attack simulation, and coordination with penetration testing and red team functions, to confirm real-world exploitability. Define and maintain risk-tiered remediation SLAs that differentiate by exposure, asset type and business criticality. Vulnerability Operations & Remediation Mobilization Lead global teams responsible for vulnerability operations, ensuring consistent, scalable execution of discovery, validation, prioritization, tracking and closure across technology domains. Drive remediation mobilization through integrated workflows, clear hand-offs to owning teams and escalation paths for overdue or high-risk exposures. Lead WTW's response to critical and emerging vulnerabilities (e.g. zero-days and widely exploited flaws), coordinating rapid impact assessment, executive communication and accelerated remediation with Security Operations, Incident Response and Technology. Maintain availability for critical and emerging vulnerability events (e.g. zero-days), including participation in an on-call rotation or escalation structure to ensure rapid impact assessment and response outside of standard business hours. Own the vulnerability risk exception and acceptance process, ensuring exceptions are risk-assessed, time-bound, approved at the appropriate level and tracked to resolution. Secure Development & Software Supply Chain (Partner to Application Security) Partner with Application Security and Business Technology leadership to embed SAST, DAST and SCA coverage and the broader application security toolchain (e.g., secrets detection, container and infrastructure-as-code scanning) - contributing risk-based prioritization methodology and ensuring application findings feed into the same risk-ranked queue as infrastructure and cloud exposures, rather than owning the toolchain itself. Support Application Security's efforts to embed security earlier in the SDLC by aligning exposure & vulnerability management's remediation workflow, SLAs, and reporting with their developer-friendly tooling and pipeline guardrails - extending consistent tracking and accountability to application-layer findings without taking on pipeline ownership. Collaborate with Application Security, Business Technology, and GRC to strengthen software supply chain risk management - including open-source governance and SBOM practices - providing exposure-management visibility, prioritization, and reporting rather than owning the program. Governance, Regulatory & Risk Alignment Own the policies, standards and procedures governing vulnerability and exposure management, ensuring they are current, enforceable and consistently applied. Ensure the program meets regulatory and contractual obligations across WTW's operating jurisdictions, including DORA, NYDFS Part 500, GDPR and relevant client and industry requirements. Serve as the accountable lead for exposure & vulnerability management in engagements with regulators, Internal Audit, external auditors and client security assessments, and own remediation of related findings. Partner with Enterprise Risk and the second line to align exposure metrics with WTW's cyber risk appetite, key risk indicators and risk register. Assess and govern exposure risk introduced through acquisitions, divestitures and third-party or managed service providers. Data, Metrics & Risk Intelligence Build and mature exposure-focused metrics and KRIs that enable leadership to understand risk posture, trends, remediation effectiveness and SLA performance. Partner with data and analytics teams to leverage security telemetry, automation and correlation across multiple data sources. Translate technical findings into clear, decision-ready insight for the CISO, executive leadership, risk committees and, where required, the Board. Technology, Automation & Vendor Management Drive modernization of exposure & vulnerability management tooling, workflows and integrations, including consolidation and rationalization of overlapping tools. Identify and deliver opportunities for automation, orchestration and responsible use of AI to scale prioritization, triage and remediation. Partner with Product, Business Technology, Engineering, Cloud Operations, and Architecture teams to influence platform capabilities and security-by-design practices. Own vendor and managed service relationships for exposure & vulnerability management, including selection, contract governance and performance management. Leadership, Talent & Stakeholder Engagement Lead, coach and develop high-performing teams across multiple disciplines and geographies, including managers of managers. Design the organization, roles and career paths for the function; build succession and a strong bench of future leaders. Foster a culture of collaboration, accountability and continuous improvement, breaking down silos between vulnerability, asset and application security teams. Serve as a trusted advisor to Technology, Security and Risk leadership on exposure trends and remediation priorities. Influence cross-functional stakeholders without direct authority in a complex, matrixed, global environment. Qualifications . click apply for full job details
Join Tetra Tech's high-performing Cost Consultancy team and play a pivotal role in delivering complex, high-value projects while driving innovation, efficiency, and carbon-conscious solutions. Purpose & Scope of the Role As an Associate Director, you will lead and grow our commercial team in the West Midlands, based in Birmingham. Reporting to the Regional Director, you will operate at the heart of a multidisciplinary technical environment, delivering strategic cost consultancy across large-scale residential and property projects. You will take ownership of project delivery, oversee commercial operations, and contribute to business growth. This role blends leadership, technical excellence, and client engagement, with a strong focus on innovation, digital tools, and sustainable outcomes. Your Impact in this Position You will shape project success by leading high-performing teams, guiding complex cost strategies, and influencing key design and commercial decisions. Acting as a trusted advisor to clients and stakeholders, you will drive value, manage risk, and support the development of future talent within the team. Core Capabilities • Leadership & Team Development: Lead, mentor, and grow a team of Cost Managers and foster a culture of continuous learning and technical excellence • Technical Cost Management : Deliver end-to-end cost management services on major (£50m+) projects and develop complex cost plans using CostX or similar tools • Client & Stakeholder Engagement : Build strong relationships with clients, design teams, and contractors and lead meetings and provide clear, strategic cost advice • Commercial & Business Strategy : Drive business development and support regional growth initiatives and contribute to financial performance, including P&L reporting • Project & Contract Expertise Administer NEC and JCT contracts and lead value engineering workshops. Provide procurement strategy and risk management insight Skills, Experience & Qualifications Chartered (RICS/CIOB) or equivalent experience, with a strong track record in major project delivery. Proficient in cost planning software (e.g. CostX) and Microsoft tools. Experienced in contract management, stakeholder engagement, and leading technical teams. Strong communication, leadership, and problem-solving skills are essential. Working Environment This role is based in Birmingham with a hybrid working model, typically 2-3 days in the office. You will collaborate across multidisciplinary teams with flexibility to support project and client needs. Occasional travel may be required. Why Join Tetra Tech? Tetra Tech is a leading provider of consulting and engineering services working across the full project lifecycle worldwide. We have a wide range of expertise across our teams, providing a global support network with a personalised approach to client relationships to better understand where we can add value. We provide a collaborative environment that supports individual performance, innovation, and creativity. We support public and private sector clients on local, national, and international projects to deliver sustainable and resilient solutions. Our operations in the UK, Ireland, and the Netherlands include more than 6,000 employees who are Leading with Science to solve our clients' most complex problems. In alignment with the Equality Act 2010, we will make reasonable adjustments to support candidates and employees requiring additional arrangements. This could include adaptations to work schedules, training approaches, or the physical workspace. Please inform us if you need any accommodations during the recruitment process or in your day-to-day role
Oct 22, 2026
Full time
Join Tetra Tech's high-performing Cost Consultancy team and play a pivotal role in delivering complex, high-value projects while driving innovation, efficiency, and carbon-conscious solutions. Purpose & Scope of the Role As an Associate Director, you will lead and grow our commercial team in the West Midlands, based in Birmingham. Reporting to the Regional Director, you will operate at the heart of a multidisciplinary technical environment, delivering strategic cost consultancy across large-scale residential and property projects. You will take ownership of project delivery, oversee commercial operations, and contribute to business growth. This role blends leadership, technical excellence, and client engagement, with a strong focus on innovation, digital tools, and sustainable outcomes. Your Impact in this Position You will shape project success by leading high-performing teams, guiding complex cost strategies, and influencing key design and commercial decisions. Acting as a trusted advisor to clients and stakeholders, you will drive value, manage risk, and support the development of future talent within the team. Core Capabilities • Leadership & Team Development: Lead, mentor, and grow a team of Cost Managers and foster a culture of continuous learning and technical excellence • Technical Cost Management : Deliver end-to-end cost management services on major (£50m+) projects and develop complex cost plans using CostX or similar tools • Client & Stakeholder Engagement : Build strong relationships with clients, design teams, and contractors and lead meetings and provide clear, strategic cost advice • Commercial & Business Strategy : Drive business development and support regional growth initiatives and contribute to financial performance, including P&L reporting • Project & Contract Expertise Administer NEC and JCT contracts and lead value engineering workshops. Provide procurement strategy and risk management insight Skills, Experience & Qualifications Chartered (RICS/CIOB) or equivalent experience, with a strong track record in major project delivery. Proficient in cost planning software (e.g. CostX) and Microsoft tools. Experienced in contract management, stakeholder engagement, and leading technical teams. Strong communication, leadership, and problem-solving skills are essential. Working Environment This role is based in Birmingham with a hybrid working model, typically 2-3 days in the office. You will collaborate across multidisciplinary teams with flexibility to support project and client needs. Occasional travel may be required. Why Join Tetra Tech? Tetra Tech is a leading provider of consulting and engineering services working across the full project lifecycle worldwide. We have a wide range of expertise across our teams, providing a global support network with a personalised approach to client relationships to better understand where we can add value. We provide a collaborative environment that supports individual performance, innovation, and creativity. We support public and private sector clients on local, national, and international projects to deliver sustainable and resilient solutions. Our operations in the UK, Ireland, and the Netherlands include more than 6,000 employees who are Leading with Science to solve our clients' most complex problems. In alignment with the Equality Act 2010, we will make reasonable adjustments to support candidates and employees requiring additional arrangements. This could include adaptations to work schedules, training approaches, or the physical workspace. Please inform us if you need any accommodations during the recruitment process or in your day-to-day role
Job Title Director of Product Management - AI & Platform Capabilities Job Description About the role Help shape how AI transforms the work of small businesses, accountants and bookkeepers. As Director of Product Management, Small Business Platform Intelligence & Connectivity, you will own the strategy, roadmap and delivery of shared capabilities that connect trusted data, systems and agents to enable world-class AI-driven experiences across Sage and its ecosystem. We want you to help us see where these technologies can make the biggest difference: saving customers time, helping them grow their businesses, improving their day-to-day work and making their lives easier. You will set a clear direction, make informed investment choices and turn that direction into capabilities and experiences that deliver measurable value. You will lead a dedicated group of Product Managers and Product Owners, partnering with Product Management leaders, Engineers, Architects and UX Designers to deliver reusable platform capabilities. You will balance ambition with practical delivery, customer trust and the cost of operating AI at scale. This is a hybrid role working 3 days a week in our Newcastle office. Key Responsibilities Key accountabilities Set the strategy and direction • Own and evolve the product vision, strategy and roadmap for Small Business Platform Intelligence & Connectivity, aligned with Sage's wider product and business priorities. • Identify where Sage should invest, experiment, scale or stop. Make clear choices about the customer problems to solve and the capabilities needed to solve them. • Bring an informed perspective on emerging AI technologies, market developments and ecosystem opportunities. Distinguish promising experiments from capabilities ready for dependable use at scale. Connect opportunity with customer value • Build a deep understanding of critical Accounting, Payroll and HR journeys, including how accountants and bookkeepers support small businesses. • Work with product teams, research and design to identify opportunities to remove repetitive work, improve decisions and help customers complete tasks with confidence. • Balance time savings, quality and ease of use with delivery effort and ongoing cost. Choose the appropriate approach for each problem, whether AI, machine learning or established automation. Build intelligence that scales • Define the direction for Small Business Platform Intelligence & Connectivity capabilities, enabling teams to build consistent AI experiences using shared capabilities rather than duplicating effort across products. • Partner with Architecture and Engineering on the capabilities needed for agents and workflows, customer context, data access, integration, evaluation and monitoring. • Make adoption practical through clear onboarding, documentation, integration patterns and a strong developer experience. Understand product team needs and use their feedback to improve the Factory. • Work with partner and developer teams to enable appropriate external use of capabilities through secure APIs and tools, including MCP, where this supports the strategy. Own delivery and the economics of AI • Translate strategy into a prioritised roadmap with clear customer outcomes, milestones, dependencies and accountable owners. Align shared capability delivery with product launches. • Lead decisions on priorities and trade-offs with Product, Architecture and Engineering. Resolve blockers, manage dependencies and communicate mitigation plans when delivery is at risk. • Own the product investment case and track operating costs alongside benefits. Assess model and infrastructure choices with technical teams, including build, buy and reuse decisions. • Set measurable success criteria before delivery and evaluate results after launch. Track customer adoption, task completion, time saved, quality, reliability and cost per successful task; use the evidence to improve or stop investments. Deliver experiences customers can trust • Embed responsible AI, privacy, security and appropriate controls into product decisions, working with Sage's specialist teams and established governance. • Ensure AI actions respect existing customer permissions and access rights. Define where customers need visibility, confirmation or control over automation and agent actions. • Agree quality and evaluation expectations with technical teams, including accuracy, failure handling and monitoring, before capabilities are released and scaled. • Lead people and influence across Sage • Lead, coach and develop a dedicated group of product managers and product owners, setting clear expectations for product judgement, delivery and outcomes. • Build strong relationships across Product Management, Architecture, Engineering, UX and commercial teams. Securing agreement on priorities, adoption, commitments and ownership. • Communicate the strategy, evidence and decisions clearly to senior leaders, teams and partners. Encourage challenge and feedback, and build alignment through change. What you will bring Essential experience and capabilities • Senior product leadership: Experience owning strategy, roadmap and outcomes for a complex platform or technical product portfolio at Director level or equivalent. • Production AI delivery: A track record of launching and scaling AI capabilities, including generative AI or agentic experiences, with measurable improvements in quality, adoption and cost. • Platform product management: Experience building shared capabilities that multiple teams or partners adopt to deliver valuable customer experiences. • Technical fluency: Confidence working with engineers and architects on AI systems, APIs, integrations, data access and cloud platforms to assess feasibility and make informed trade-offs. • People leadership: Experience developing product managers or product owners, strengthening their judgement and accountability for outcomes. • Customer and commercial judgement: The ability to connect platform investment to customer needs, build credible business cases and prioritise competing opportunities. • Leadership across boundaries: A record of resolving complex trade-offs and securing commitment across teams and senior stakeholders. • Practical AI fluency: Hands-on use of AI tools for discovery, prototyping and analysis, with sound judgement about their outputs and limitations. Additional experience that would be valuable • Building agent frameworks, workflow orchestration, AI evaluation or observability capabilities, or developer platforms for AI. • Working with MCP, secure tool access, agent interoperability or external developer and partner ecosystems. • Delivering products where sensitive data, financial accuracy, permissions and auditability are central to customer trust. • Experience in accounting, fintech, payroll, HR or software for small businesses and professional practices. • Scaling shared capabilities across products, markets or complex technology estates. What success looks like • Small Business Platform Intelligence & Connectivity has a clear strategy and an agreed roadmap, with investment connected to priority customer and business outcomes. • Product teams and partners can adopt shared capabilities more quickly and confidently, with increasing reuse and less duplicated effort. • AI experiences deliver measurable improvements in the work customers do, including successful task completion, time saved and confidence in the result. • Connectivity enables valuable workflows across Sage and its ecosystem, with clear access controls and a dependable developer experience. • Quality, reliability and operating costs are understood and actively managed as adoption grows. • The product managers and product owners have clear ownership, grow their capability and deliver effectively with their engineering, architecture, design and product partners. At Sage, we offer you an environment where you can grow professionally without compromising your personal well-being. Our benefits package is designed to provide stability, flexibility, and balance: Benefits video - • Comprehensive health, dental and vision coverage • Work away scheme for up to 10 weeks a year • On-going training and professional development • Paid 5 days yearly to volunteer through our Sage Foundation • Flexible work patterns and hybrid working Function Product Delivery Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs . click apply for full job details
Oct 22, 2026
Full time
Job Title Director of Product Management - AI & Platform Capabilities Job Description About the role Help shape how AI transforms the work of small businesses, accountants and bookkeepers. As Director of Product Management, Small Business Platform Intelligence & Connectivity, you will own the strategy, roadmap and delivery of shared capabilities that connect trusted data, systems and agents to enable world-class AI-driven experiences across Sage and its ecosystem. We want you to help us see where these technologies can make the biggest difference: saving customers time, helping them grow their businesses, improving their day-to-day work and making their lives easier. You will set a clear direction, make informed investment choices and turn that direction into capabilities and experiences that deliver measurable value. You will lead a dedicated group of Product Managers and Product Owners, partnering with Product Management leaders, Engineers, Architects and UX Designers to deliver reusable platform capabilities. You will balance ambition with practical delivery, customer trust and the cost of operating AI at scale. This is a hybrid role working 3 days a week in our Newcastle office. Key Responsibilities Key accountabilities Set the strategy and direction • Own and evolve the product vision, strategy and roadmap for Small Business Platform Intelligence & Connectivity, aligned with Sage's wider product and business priorities. • Identify where Sage should invest, experiment, scale or stop. Make clear choices about the customer problems to solve and the capabilities needed to solve them. • Bring an informed perspective on emerging AI technologies, market developments and ecosystem opportunities. Distinguish promising experiments from capabilities ready for dependable use at scale. Connect opportunity with customer value • Build a deep understanding of critical Accounting, Payroll and HR journeys, including how accountants and bookkeepers support small businesses. • Work with product teams, research and design to identify opportunities to remove repetitive work, improve decisions and help customers complete tasks with confidence. • Balance time savings, quality and ease of use with delivery effort and ongoing cost. Choose the appropriate approach for each problem, whether AI, machine learning or established automation. Build intelligence that scales • Define the direction for Small Business Platform Intelligence & Connectivity capabilities, enabling teams to build consistent AI experiences using shared capabilities rather than duplicating effort across products. • Partner with Architecture and Engineering on the capabilities needed for agents and workflows, customer context, data access, integration, evaluation and monitoring. • Make adoption practical through clear onboarding, documentation, integration patterns and a strong developer experience. Understand product team needs and use their feedback to improve the Factory. • Work with partner and developer teams to enable appropriate external use of capabilities through secure APIs and tools, including MCP, where this supports the strategy. Own delivery and the economics of AI • Translate strategy into a prioritised roadmap with clear customer outcomes, milestones, dependencies and accountable owners. Align shared capability delivery with product launches. • Lead decisions on priorities and trade-offs with Product, Architecture and Engineering. Resolve blockers, manage dependencies and communicate mitigation plans when delivery is at risk. • Own the product investment case and track operating costs alongside benefits. Assess model and infrastructure choices with technical teams, including build, buy and reuse decisions. • Set measurable success criteria before delivery and evaluate results after launch. Track customer adoption, task completion, time saved, quality, reliability and cost per successful task; use the evidence to improve or stop investments. Deliver experiences customers can trust • Embed responsible AI, privacy, security and appropriate controls into product decisions, working with Sage's specialist teams and established governance. • Ensure AI actions respect existing customer permissions and access rights. Define where customers need visibility, confirmation or control over automation and agent actions. • Agree quality and evaluation expectations with technical teams, including accuracy, failure handling and monitoring, before capabilities are released and scaled. • Lead people and influence across Sage • Lead, coach and develop a dedicated group of product managers and product owners, setting clear expectations for product judgement, delivery and outcomes. • Build strong relationships across Product Management, Architecture, Engineering, UX and commercial teams. Securing agreement on priorities, adoption, commitments and ownership. • Communicate the strategy, evidence and decisions clearly to senior leaders, teams and partners. Encourage challenge and feedback, and build alignment through change. What you will bring Essential experience and capabilities • Senior product leadership: Experience owning strategy, roadmap and outcomes for a complex platform or technical product portfolio at Director level or equivalent. • Production AI delivery: A track record of launching and scaling AI capabilities, including generative AI or agentic experiences, with measurable improvements in quality, adoption and cost. • Platform product management: Experience building shared capabilities that multiple teams or partners adopt to deliver valuable customer experiences. • Technical fluency: Confidence working with engineers and architects on AI systems, APIs, integrations, data access and cloud platforms to assess feasibility and make informed trade-offs. • People leadership: Experience developing product managers or product owners, strengthening their judgement and accountability for outcomes. • Customer and commercial judgement: The ability to connect platform investment to customer needs, build credible business cases and prioritise competing opportunities. • Leadership across boundaries: A record of resolving complex trade-offs and securing commitment across teams and senior stakeholders. • Practical AI fluency: Hands-on use of AI tools for discovery, prototyping and analysis, with sound judgement about their outputs and limitations. Additional experience that would be valuable • Building agent frameworks, workflow orchestration, AI evaluation or observability capabilities, or developer platforms for AI. • Working with MCP, secure tool access, agent interoperability or external developer and partner ecosystems. • Delivering products where sensitive data, financial accuracy, permissions and auditability are central to customer trust. • Experience in accounting, fintech, payroll, HR or software for small businesses and professional practices. • Scaling shared capabilities across products, markets or complex technology estates. What success looks like • Small Business Platform Intelligence & Connectivity has a clear strategy and an agreed roadmap, with investment connected to priority customer and business outcomes. • Product teams and partners can adopt shared capabilities more quickly and confidently, with increasing reuse and less duplicated effort. • AI experiences deliver measurable improvements in the work customers do, including successful task completion, time saved and confidence in the result. • Connectivity enables valuable workflows across Sage and its ecosystem, with clear access controls and a dependable developer experience. • Quality, reliability and operating costs are understood and actively managed as adoption grows. • The product managers and product owners have clear ownership, grow their capability and deliver effectively with their engineering, architecture, design and product partners. At Sage, we offer you an environment where you can grow professionally without compromising your personal well-being. Our benefits package is designed to provide stability, flexibility, and balance: Benefits video - • Comprehensive health, dental and vision coverage • Work away scheme for up to 10 weeks a year • On-going training and professional development • Paid 5 days yearly to volunteer through our Sage Foundation • Flexible work patterns and hybrid working Function Product Delivery Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs . click apply for full job details
Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work for our Customer Success teams through Planhats AI suite, in house LLM's and other relevant technologies. You will work alongside Customer Success leadership to turn data into practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat, managing configuration, workflows, playbooks, automation and ongoing optimisation. Support system integration and data ingestion between Planhat, Snowflake, Salesforce and other business systems, working with IT and Data Engineering. Gather, document and prioritise requirements for new tooling, automation, reporting and process changes. AI & Automation Configure, roll out and continuously improve AI features within Planhat, such as account summaries, AI-assisted insights and automated workflows, so they genuinely help Customer Success teams in their day-to-day work. Work with our in-house LLM to build and refine AI-powered use cases for Customer Success, such as account and meeting summaries, answering questions about customers, and drafting customer communications. Write, test and refine prompts, and prepare and maintain the customer data and knowledge sources the AI tools draw on, making sure outputs are accurate, relevant and useful. Identify manual, repetitive tasks across Customer Success and find ways to remove them using AI and automation. Train and support Customer Success teams in using AI tools effectively and responsibly, gathering feedback to improve them. Make sure AI use follows company data security, privacy and responsible-AI guidelines, working with IT, Security and Data teams. Operational Process & Enablement Design, maintain and continuously improve Customer Success operational processes, such as onboarding, account reviews, success plans, renewals handovers and customer engagement, using data to measure how well they work. Provide enablement and training to Customer Success teams on Planhat, reporting and processes, and create clear documentation and guides. Act as the first point of contact for Customer Success teams on tools, data and process questions, resolving issues and spotting recurring needs. Contribute to cross-functional projects with Sales, Product, Finance and Support that affect how Customer Success operates. Data Quality & Governance Own data quality across Customer Success data, identifying issues and driving them to resolution at the source. Write and maintain SQL queries and data sets in Snowflake to support Customer Success reporting and operations. Maintain clear data definitions, field standards and documentation so teams use data consistently. Reporting & Operational Insight Build, maintain and continuously improve Customer Success reporting in Planhat and PowerBI, from leadership dashboards to day-to-day operational views for Customer Success. Analyse product usage, customer engagement and operational data to answer business questions, track team performance and highlight areas to improve. Present findings and recommendations clearly to Customer Success teams, project leads and business leaders, including data for business reviews and leadership updates. Collaborate with the Data Strategist on customer health and retention insight, making sure the data behind it is accurate and the results are visible to Customer Success teams. Work with stakeholders to understand their needs, set priorities and manage multiple projects at once. Share knowledge with and support less experienced analysts and Customer Success colleagues. What Success Looks Like Planhat is well adopted, accurate and automated, saving CSMs time. Customer Success processes are clear, documented and measurably more efficient. Data quality issues are caught early and fixed at the source. AI tools in Planhat and our in-house LLM are widely used by Customer Success teams and save them measurable time. Customer Success teams and leaders trust and regularly use accurate, up-to-date reporting. Job Requirements Essential Bachelor's degree in Data Analytics, Business Analytics, Business Information Systems or a related data analysis field, or equivalent experience in data and business analytics. 5+ years of experience in an operations analyst, business analyst or data analyst role, ideally including time in Customer Success Operations, Revenue Operations or Sales Operations in a B2B SaaS or technology environment. Hands-on experience administering a Customer Success platform, ideally Planhat (or similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes, and helping teams adopt them. Practical experience using AI tools or LLMs in a business setting, such as writing and refining prompts or configuring AI features in business software, with a strong interest in applying AI to improve how teams work. Familiarity with common SaaS customer metrics (e.g. ARR, renewals, adoption, health scores) and how Customer Success teams use them. Ability to turn data into a clear story and practical recommendations for non-technical audiences. Detail-oriented, with a track record of finding data quality issues quickly and driving them to resolution. Experience working cross-functionally and influencing stakeholders. A highly organised self-starter who manages multiple priorities in a fast-paced environment. Excellent verbal and written communication skills and the ability to work well in a distributed, international team. Desirable Experience with dbt or other data transformation tools alongside Snowflake. Experience with system integrations, APIs or ETL tools. Experience rolling out or supporting AI features in a CRM or Customer Success platform, such as Planhat AI, Salesforce Einstein or Agentforce. Experience working with in-house or enterprise LLMs, including prompt design, retrieval-augmented generation (RAG) knowledge sources or evaluating AI output quality. Experience with workflow automation tools. Knowledge of the cybersecurity or data security industry. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Oct 22, 2026
Full time
Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work for our Customer Success teams through Planhats AI suite, in house LLM's and other relevant technologies. You will work alongside Customer Success leadership to turn data into practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat, managing configuration, workflows, playbooks, automation and ongoing optimisation. Support system integration and data ingestion between Planhat, Snowflake, Salesforce and other business systems, working with IT and Data Engineering. Gather, document and prioritise requirements for new tooling, automation, reporting and process changes. AI & Automation Configure, roll out and continuously improve AI features within Planhat, such as account summaries, AI-assisted insights and automated workflows, so they genuinely help Customer Success teams in their day-to-day work. Work with our in-house LLM to build and refine AI-powered use cases for Customer Success, such as account and meeting summaries, answering questions about customers, and drafting customer communications. Write, test and refine prompts, and prepare and maintain the customer data and knowledge sources the AI tools draw on, making sure outputs are accurate, relevant and useful. Identify manual, repetitive tasks across Customer Success and find ways to remove them using AI and automation. Train and support Customer Success teams in using AI tools effectively and responsibly, gathering feedback to improve them. Make sure AI use follows company data security, privacy and responsible-AI guidelines, working with IT, Security and Data teams. Operational Process & Enablement Design, maintain and continuously improve Customer Success operational processes, such as onboarding, account reviews, success plans, renewals handovers and customer engagement, using data to measure how well they work. Provide enablement and training to Customer Success teams on Planhat, reporting and processes, and create clear documentation and guides. Act as the first point of contact for Customer Success teams on tools, data and process questions, resolving issues and spotting recurring needs. Contribute to cross-functional projects with Sales, Product, Finance and Support that affect how Customer Success operates. Data Quality & Governance Own data quality across Customer Success data, identifying issues and driving them to resolution at the source. Write and maintain SQL queries and data sets in Snowflake to support Customer Success reporting and operations. Maintain clear data definitions, field standards and documentation so teams use data consistently. Reporting & Operational Insight Build, maintain and continuously improve Customer Success reporting in Planhat and PowerBI, from leadership dashboards to day-to-day operational views for Customer Success. Analyse product usage, customer engagement and operational data to answer business questions, track team performance and highlight areas to improve. Present findings and recommendations clearly to Customer Success teams, project leads and business leaders, including data for business reviews and leadership updates. Collaborate with the Data Strategist on customer health and retention insight, making sure the data behind it is accurate and the results are visible to Customer Success teams. Work with stakeholders to understand their needs, set priorities and manage multiple projects at once. Share knowledge with and support less experienced analysts and Customer Success colleagues. What Success Looks Like Planhat is well adopted, accurate and automated, saving CSMs time. Customer Success processes are clear, documented and measurably more efficient. Data quality issues are caught early and fixed at the source. AI tools in Planhat and our in-house LLM are widely used by Customer Success teams and save them measurable time. Customer Success teams and leaders trust and regularly use accurate, up-to-date reporting. Job Requirements Essential Bachelor's degree in Data Analytics, Business Analytics, Business Information Systems or a related data analysis field, or equivalent experience in data and business analytics. 5+ years of experience in an operations analyst, business analyst or data analyst role, ideally including time in Customer Success Operations, Revenue Operations or Sales Operations in a B2B SaaS or technology environment. Hands-on experience administering a Customer Success platform, ideally Planhat (or similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes, and helping teams adopt them. Practical experience using AI tools or LLMs in a business setting, such as writing and refining prompts or configuring AI features in business software, with a strong interest in applying AI to improve how teams work. Familiarity with common SaaS customer metrics (e.g. ARR, renewals, adoption, health scores) and how Customer Success teams use them. Ability to turn data into a clear story and practical recommendations for non-technical audiences. Detail-oriented, with a track record of finding data quality issues quickly and driving them to resolution. Experience working cross-functionally and influencing stakeholders. A highly organised self-starter who manages multiple priorities in a fast-paced environment. Excellent verbal and written communication skills and the ability to work well in a distributed, international team. Desirable Experience with dbt or other data transformation tools alongside Snowflake. Experience with system integrations, APIs or ETL tools. Experience rolling out or supporting AI features in a CRM or Customer Success platform, such as Planhat AI, Salesforce Einstein or Agentforce. Experience working with in-house or enterprise LLMs, including prompt design, retrieval-augmented generation (RAG) knowledge sources or evaluating AI output quality. Experience with workflow automation tools. Knowledge of the cybersecurity or data security industry. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Oct 21, 2026
Full time
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
Oct 21, 2026
Full time
Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes Meet all target Response times and KPI's Increase service profitability through efficient stock and call management Attitude and Persistence A positive bright and cheerful personality with a mature attitude to work. Excellent verbal and written communication skills. Confidence in dealing with external and internal customers at all levels. Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day. Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity A pro-active "can do" approach, keen to take ownership of projects and issues and follow through to full conclusion. Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required. Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities Be conversant with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guide lines. Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue. Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings. Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints. Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones. Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager). Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day) Respond within specific Response Time constraint Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route. Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards. Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance. Observe relevant Health and Safety Law, risk assessments a per issued guides Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path. Be ProActive at all times, make sure there isn't anything else you can do before leaving site. Maintain and use all relevant online support tools and sites to enable you to fix any issue. Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI) Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure. Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements Hardware trained on Kyocera/Canon/Konica Minolta Knowledge and understanding of Microsoft networks Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory Understanding of Print Management and Document Management software products Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable MCP/COMPTIA certification Equitrac/Papercut/PCounter experience Training on HP/Samsung Equipment would be of benefit
We're Hiring: Senior Estimator (Sheet Metal Fabrication) About Trueline Expanded Products Trueline Expanded Products is a leading UK manufacturer of architectural aluminium fabricated building products, supplying customers across the construction industry. We're looking for a commercially minded, detail-oriented Senior Estimator (Sheet Metal Fabrication) to join our team in Kidderminster. This is an exciting opportunity for someone with experience in sheet metal fabrication, manufacturing, engineering or a related industry to play a key role in pricing customer projects, supporting business growth and maximising profitability. You'll be responsible for preparing accurate, competitive quotations based on customer requirements, technical drawings and project specifications. Working closely with customers, suppliers, procurement and senior management, you'll help ensure every estimate reflects the true cost of materials, production requirements and commercial risks. The Role: What You'll Be Doing Team Leadership & People Management Manage the day-to-day running of the estimating office, coordinating workloads and priorities. Provide guidance and support to the estimating team to maintain quality and meet deadlines. Manage holiday requests to ensure appropriate team cover. Address conduct concerns and manage disciplinary matters in line with company procedures, with HR support. Estimating & Costing Review technical drawings, bills of quantities, specifications and customer requirements to produce accurate cost estimates. Use our internal estimating software to prepare detailed and competitive quotations. Assess material, manufacturing and operational costs to ensure estimates are commercially sound. Identify factors that could affect project costs, lead times and profitability. Day to day running of the estimating office Deal with holiday requests and disciplinaries when they arise Investigate and solve NCR's to find out root causes Highlight manufacturing limitations before they reach the shopfloor Supplier & Procurement Liaison Work closely with the procurement team to obtain accurate and up-to-date material pricing. Liaise with approved suppliers to secure competitive costs and value for money. Monitor material pricing and other factors that may influence quotation costs. Commercial Awareness & Risk Management Identify potential operational and commercial risks before quotations are submitted. Work with the Commercial Manager and Managing Director/Director to agree appropriate profit margins. Ensure quotations support the company's sales targets, profitability and wider business objectives. Customer Relationships Build and maintain positive relationships with new and existing customers. Understand customer requirements and provide practical, commercially focused solutions. Proactively follow up all quotations within seven days. Maintain accurate records of estimates, quotations, customer communications and supporting documentation. Health & Safety Follow company Health & Safety policies and procedures, contributing to a safe and compliant working environment. What We're Looking For We're looking for someone who combines strong numerical ability with commercial awareness, excellent communication skills and a methodical approach to their work. Essential skills and attributes: Confident using computer software, including Microsoft Office. Excellent numeracy and attention to detail. Strong communication, negotiation and relationship-building skills. Commercial awareness and an understanding of sheet metal manufacturing Good organisational and problem-solving abilities. The confidence to influence decisions and work effectively as part of a team. A proactive approach to managing workloads, deadlines and customer follow-ups. Ready to Join Trueline Expanded Products? If you're a commercially focused estimator who enjoys working with technical information, building customer relationships and helping deliver profitable projects, we'd love to hear from you. The role comes with a competitive salary of between £40,000 - £45,000 along with the potential to earn a bonus. Whether you already have sheet metal estimating experience or bring relevant skills from a related industry, this is an opportunity to make a real contribution to our business. Apply today to find out more about joining Trueline Expanded Products in Kidderminster.
Oct 21, 2026
Full time
We're Hiring: Senior Estimator (Sheet Metal Fabrication) About Trueline Expanded Products Trueline Expanded Products is a leading UK manufacturer of architectural aluminium fabricated building products, supplying customers across the construction industry. We're looking for a commercially minded, detail-oriented Senior Estimator (Sheet Metal Fabrication) to join our team in Kidderminster. This is an exciting opportunity for someone with experience in sheet metal fabrication, manufacturing, engineering or a related industry to play a key role in pricing customer projects, supporting business growth and maximising profitability. You'll be responsible for preparing accurate, competitive quotations based on customer requirements, technical drawings and project specifications. Working closely with customers, suppliers, procurement and senior management, you'll help ensure every estimate reflects the true cost of materials, production requirements and commercial risks. The Role: What You'll Be Doing Team Leadership & People Management Manage the day-to-day running of the estimating office, coordinating workloads and priorities. Provide guidance and support to the estimating team to maintain quality and meet deadlines. Manage holiday requests to ensure appropriate team cover. Address conduct concerns and manage disciplinary matters in line with company procedures, with HR support. Estimating & Costing Review technical drawings, bills of quantities, specifications and customer requirements to produce accurate cost estimates. Use our internal estimating software to prepare detailed and competitive quotations. Assess material, manufacturing and operational costs to ensure estimates are commercially sound. Identify factors that could affect project costs, lead times and profitability. Day to day running of the estimating office Deal with holiday requests and disciplinaries when they arise Investigate and solve NCR's to find out root causes Highlight manufacturing limitations before they reach the shopfloor Supplier & Procurement Liaison Work closely with the procurement team to obtain accurate and up-to-date material pricing. Liaise with approved suppliers to secure competitive costs and value for money. Monitor material pricing and other factors that may influence quotation costs. Commercial Awareness & Risk Management Identify potential operational and commercial risks before quotations are submitted. Work with the Commercial Manager and Managing Director/Director to agree appropriate profit margins. Ensure quotations support the company's sales targets, profitability and wider business objectives. Customer Relationships Build and maintain positive relationships with new and existing customers. Understand customer requirements and provide practical, commercially focused solutions. Proactively follow up all quotations within seven days. Maintain accurate records of estimates, quotations, customer communications and supporting documentation. Health & Safety Follow company Health & Safety policies and procedures, contributing to a safe and compliant working environment. What We're Looking For We're looking for someone who combines strong numerical ability with commercial awareness, excellent communication skills and a methodical approach to their work. Essential skills and attributes: Confident using computer software, including Microsoft Office. Excellent numeracy and attention to detail. Strong communication, negotiation and relationship-building skills. Commercial awareness and an understanding of sheet metal manufacturing Good organisational and problem-solving abilities. The confidence to influence decisions and work effectively as part of a team. A proactive approach to managing workloads, deadlines and customer follow-ups. Ready to Join Trueline Expanded Products? If you're a commercially focused estimator who enjoys working with technical information, building customer relationships and helping deliver profitable projects, we'd love to hear from you. The role comes with a competitive salary of between £40,000 - £45,000 along with the potential to earn a bonus. Whether you already have sheet metal estimating experience or bring relevant skills from a related industry, this is an opportunity to make a real contribution to our business. Apply today to find out more about joining Trueline Expanded Products in Kidderminster.
Senior Mechanical Design Engineer Location: Bristol Salary: £49,000-£63,000, depending on experience Working Arrangements: Hybrid working available The Company An independent building services consultancy based in Bristol is looking for an experienced Senior Mechanical Design Engineer to join its team. The business works across a broad mix of sectors, including commercial, retail, industrial, education, healthcare, hotel and leisure, and infrastructure. Its project portfolio covers everything from smaller refurbishment schemes and plant replacements through to major developments valued at £50m+. The team currently consists of 10 people, offering a close-knit working environment with direct access to the directors and plenty of variety in the work. It's a good opportunity for someone who enjoys being involved in the technical side of projects and having a visible impact on their delivery. The Role The consultancy is looking for a Senior Mechanical Design Engineer who can take ownership of projects while remaining hands-on with mechanical design. You'll be working across a varied portfolio, managing projects from initial surveys and feasibility through to detailed design, tender and construction support. This will include refurbishment and plant replacement work, fit-outs and larger building projects. Alongside the design work, you'll have regular contact with clients, coordinate with other disciplines and help ensure projects are delivered to the required standard and within agreed timescales. This isn't a role aimed at someone looking to move straight into a purely managerial position. The preference is for an experienced engineer who enjoys the technical work, can manage projects independently and is comfortable dealing directly with clients. Key Responsibilities Lead the mechanical design of building services systems, including heating, cooling, ventilation, hot and cold water, drainage and associated controls. Produce and review calculations, drawings, specifications, schematics and technical reports. Take responsibility for projects from initial surveys and feasibility through design, tender, construction support and handover. Manage several projects at different stages, keeping track of deadlines, resources and fee allowances. Build and maintain client relationships, attending meetings and providing practical technical advice. Survey existing installations and advise on refurbishment, plant replacement and opportunities to improve energy performance. Coordinate designs with electrical engineers, architects, structural engineers, contractors and other stakeholders. Review contractor submissions and tender returns, respond to technical queries and undertake site inspections. Check design work and documentation to ensure compliance with relevant regulations and standards. Work closely with the directors and wider team, sharing knowledge and supporting colleagues when needed. What They're Looking For Strong experience in mechanical building services design, ideally within a UK MEP consultancy. The ability to develop, deliver and check mechanical designs independently. Experience taking responsibility for projects and managing competing priorities. A good understanding of UK Building Regulations, CIBSE guidance, industry standards and CDM designer responsibilities. Confidence dealing directly with clients, contractors and other design professionals. Good technical knowledge of mechanical systems, calculations and design documentation. Experience using relevant mechanical design software and CAD. A practical, organised approach and the ability to work independently within a small team. A relevant degree, HNC/HND or equivalent experience in mechanical or building services engineering. A full driving licence and access to a car for site visits and client meetings. Experience with refurbishment projects, low-carbon heating, Revit or IES VE would be an advantage. CIBSE membership or working towards professional registration would also be beneficial. What's on Offer Salary of £49,000-£63,000, depending on experience. Hybrid working. A varied project portfolio, including major schemes valued at £50m+. Direct contact with the directors and involvement in project decisions. The opportunity to lead projects while staying involved in the technical design. A close-knit team where your contribution to projects and the wider business is visible. This would suit an established Senior Mechanical Design Engineer who enjoys a mix of design, project responsibility and client contact. If you're looking for a varied role within a smaller consultancy, without the expectation of stepping away from design into full-time management, it's well worth a conversation. If you're interested, please contact Conner Richards at RGB Recruitment -
Oct 21, 2026
Full time
Senior Mechanical Design Engineer Location: Bristol Salary: £49,000-£63,000, depending on experience Working Arrangements: Hybrid working available The Company An independent building services consultancy based in Bristol is looking for an experienced Senior Mechanical Design Engineer to join its team. The business works across a broad mix of sectors, including commercial, retail, industrial, education, healthcare, hotel and leisure, and infrastructure. Its project portfolio covers everything from smaller refurbishment schemes and plant replacements through to major developments valued at £50m+. The team currently consists of 10 people, offering a close-knit working environment with direct access to the directors and plenty of variety in the work. It's a good opportunity for someone who enjoys being involved in the technical side of projects and having a visible impact on their delivery. The Role The consultancy is looking for a Senior Mechanical Design Engineer who can take ownership of projects while remaining hands-on with mechanical design. You'll be working across a varied portfolio, managing projects from initial surveys and feasibility through to detailed design, tender and construction support. This will include refurbishment and plant replacement work, fit-outs and larger building projects. Alongside the design work, you'll have regular contact with clients, coordinate with other disciplines and help ensure projects are delivered to the required standard and within agreed timescales. This isn't a role aimed at someone looking to move straight into a purely managerial position. The preference is for an experienced engineer who enjoys the technical work, can manage projects independently and is comfortable dealing directly with clients. Key Responsibilities Lead the mechanical design of building services systems, including heating, cooling, ventilation, hot and cold water, drainage and associated controls. Produce and review calculations, drawings, specifications, schematics and technical reports. Take responsibility for projects from initial surveys and feasibility through design, tender, construction support and handover. Manage several projects at different stages, keeping track of deadlines, resources and fee allowances. Build and maintain client relationships, attending meetings and providing practical technical advice. Survey existing installations and advise on refurbishment, plant replacement and opportunities to improve energy performance. Coordinate designs with electrical engineers, architects, structural engineers, contractors and other stakeholders. Review contractor submissions and tender returns, respond to technical queries and undertake site inspections. Check design work and documentation to ensure compliance with relevant regulations and standards. Work closely with the directors and wider team, sharing knowledge and supporting colleagues when needed. What They're Looking For Strong experience in mechanical building services design, ideally within a UK MEP consultancy. The ability to develop, deliver and check mechanical designs independently. Experience taking responsibility for projects and managing competing priorities. A good understanding of UK Building Regulations, CIBSE guidance, industry standards and CDM designer responsibilities. Confidence dealing directly with clients, contractors and other design professionals. Good technical knowledge of mechanical systems, calculations and design documentation. Experience using relevant mechanical design software and CAD. A practical, organised approach and the ability to work independently within a small team. A relevant degree, HNC/HND or equivalent experience in mechanical or building services engineering. A full driving licence and access to a car for site visits and client meetings. Experience with refurbishment projects, low-carbon heating, Revit or IES VE would be an advantage. CIBSE membership or working towards professional registration would also be beneficial. What's on Offer Salary of £49,000-£63,000, depending on experience. Hybrid working. A varied project portfolio, including major schemes valued at £50m+. Direct contact with the directors and involvement in project decisions. The opportunity to lead projects while staying involved in the technical design. A close-knit team where your contribution to projects and the wider business is visible. This would suit an established Senior Mechanical Design Engineer who enjoys a mix of design, project responsibility and client contact. If you're looking for a varied role within a smaller consultancy, without the expectation of stepping away from design into full-time management, it's well worth a conversation. If you're interested, please contact Conner Richards at RGB Recruitment -
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Oct 21, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering Job Title: Director of Software Engineering Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About this role We are looking for a Director of Software Engineering to lead a team of 50+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 50+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here . What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Newton Colmore Consulting Ltd
Cambridge, Cambridgeshire
Firmware Engineer - Electronics Hardware Integration - Defence - Cambridge We have an important Firmware Engineer role for a growing Defence Sector organisation, aimed at contributing to the development of new technologies that will enhance the defence of the UK and other allied nations, with a focus on defensive technologies rather than offensive. Ideally, we are looking for someone with an electronics engineering background who can leverage their Firmware Engineering experience along with knowledge of electronics hardware integration. It's preferable if you have a proven track record of successfully completing complex projects resulting in launched devices. Some of the project you will be involved in will be focus on the advancing new technologies, pushing boundaries, and doing things that no one has done before. This means you won't get bored in this role and will continue to develop your careers and skills. While prior experience in the Defence sector is ideal, we are open to consider candidates from other complex fields. You will need to hold a degree in a software or electronics field that led you into a Firmware Engineer career. Given the nature of this role in the Defence sector, it will be essential for you to be able to obtain security clearance. In addition to career development and interesting projects, you will also receive an excellent starting salary (dependant on experience level), bonuses, a pension, free lunches, healthcare, on site gym access and other excellent benefits typically associated with larger organisations. Collaboration is the key focus within this company, operating within a flat structure where peers help develop your knowledge as you contribute to theirs, all while working on some of the most fascinating projects you can imagine. If this sounds like the kind of work you want to be involved in, I recommend submitting an application now to avoid missing out. For more general information, please feel free to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialists Newton Colmore, on , or submit an application, and one of our team members at Newton Colmore will contact you. Please note that we will not be able to discuss the role specifics until we have a copy of your CV.
Oct 21, 2026
Full time
Firmware Engineer - Electronics Hardware Integration - Defence - Cambridge We have an important Firmware Engineer role for a growing Defence Sector organisation, aimed at contributing to the development of new technologies that will enhance the defence of the UK and other allied nations, with a focus on defensive technologies rather than offensive. Ideally, we are looking for someone with an electronics engineering background who can leverage their Firmware Engineering experience along with knowledge of electronics hardware integration. It's preferable if you have a proven track record of successfully completing complex projects resulting in launched devices. Some of the project you will be involved in will be focus on the advancing new technologies, pushing boundaries, and doing things that no one has done before. This means you won't get bored in this role and will continue to develop your careers and skills. While prior experience in the Defence sector is ideal, we are open to consider candidates from other complex fields. You will need to hold a degree in a software or electronics field that led you into a Firmware Engineer career. Given the nature of this role in the Defence sector, it will be essential for you to be able to obtain security clearance. In addition to career development and interesting projects, you will also receive an excellent starting salary (dependant on experience level), bonuses, a pension, free lunches, healthcare, on site gym access and other excellent benefits typically associated with larger organisations. Collaboration is the key focus within this company, operating within a flat structure where peers help develop your knowledge as you contribute to theirs, all while working on some of the most fascinating projects you can imagine. If this sounds like the kind of work you want to be involved in, I recommend submitting an application now to avoid missing out. For more general information, please feel free to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialists Newton Colmore, on , or submit an application, and one of our team members at Newton Colmore will contact you. Please note that we will not be able to discuss the role specifics until we have a copy of your CV.
Site Manager - Industrial Unit construction Ellesmere Port Permanent The company MCR Property Group is a leading independent real estate investment and development company with a strong national presence, operating from offices in London, Manchester, Birmingham and Glasgow. Our work spans new residential and industrial development as well as the management of a diverse UK portfolio, including around 5,000 residential plots and over £2 billion in commercial and industrial assets. We are entering an exciting period of growth and are keen to welcome bright, personable and self-motivated individuals who have a real passion for real estate. This is an excellent time to join a dynamic team committed to continual improvement, delivery and success. We are now looking for a Site Manager with experience in large scale commercial and industrial unit construction projects for a new development in Ellesemere Port. This will be a fantastic opportunity for someone who is looking to grow within a company that will expand over the next few years. You will join a fast-paced, thriving business where your contribution will be valued and where genuine progression is available. As our new Site Manager, you will be responsible for developing detailed project plans that set out timelines, budgets and resource allocation to ensure each scheme is delivered successfully. You will lead and coordinate a multidisciplinary team of construction professionals, subcontractors and suppliers, guiding them through all stages of the build. Central to the role is managing subcontractor packages, overseeing health and safety on site, and ensuring that all design information is managed effectively from RIBA Stage 3 through to completion at Stage 6. You will uphold the highest levels of quality and compliance throughout the construction process, ensuring all works meet both industry regulations and internal standards. You will also take ownership of cost control, monitoring budgets, identifying efficiencies and managing risks to keep each project on schedule and within financial targets. Regular communication with stakeholders will be essential, providing clear updates, addressing concerns and ensuring alignment throughout the project lifecycle. In addition, you will oversee procurement activity, negotiate and manage contracts, ensure regulatory compliance, and report directly to the Construction Director. Requirements To be successful in this role, you will ideally hold a degree in construction management, engineering or a related discipline. You will bring proven experience as a Construction Site Manager, particularly within commercial and indutrial construction building projects, along with strong technical knowledge and familiarity with construction management software. You will have excellent problem-solving skills, sound decision-making abilities, and exceptional communication and interpersonal skills, enabling you to lead teams confidently and maintain strong working relationships across the project.
Oct 20, 2026
Full time
Site Manager - Industrial Unit construction Ellesmere Port Permanent The company MCR Property Group is a leading independent real estate investment and development company with a strong national presence, operating from offices in London, Manchester, Birmingham and Glasgow. Our work spans new residential and industrial development as well as the management of a diverse UK portfolio, including around 5,000 residential plots and over £2 billion in commercial and industrial assets. We are entering an exciting period of growth and are keen to welcome bright, personable and self-motivated individuals who have a real passion for real estate. This is an excellent time to join a dynamic team committed to continual improvement, delivery and success. We are now looking for a Site Manager with experience in large scale commercial and industrial unit construction projects for a new development in Ellesemere Port. This will be a fantastic opportunity for someone who is looking to grow within a company that will expand over the next few years. You will join a fast-paced, thriving business where your contribution will be valued and where genuine progression is available. As our new Site Manager, you will be responsible for developing detailed project plans that set out timelines, budgets and resource allocation to ensure each scheme is delivered successfully. You will lead and coordinate a multidisciplinary team of construction professionals, subcontractors and suppliers, guiding them through all stages of the build. Central to the role is managing subcontractor packages, overseeing health and safety on site, and ensuring that all design information is managed effectively from RIBA Stage 3 through to completion at Stage 6. You will uphold the highest levels of quality and compliance throughout the construction process, ensuring all works meet both industry regulations and internal standards. You will also take ownership of cost control, monitoring budgets, identifying efficiencies and managing risks to keep each project on schedule and within financial targets. Regular communication with stakeholders will be essential, providing clear updates, addressing concerns and ensuring alignment throughout the project lifecycle. In addition, you will oversee procurement activity, negotiate and manage contracts, ensure regulatory compliance, and report directly to the Construction Director. Requirements To be successful in this role, you will ideally hold a degree in construction management, engineering or a related discipline. You will bring proven experience as a Construction Site Manager, particularly within commercial and indutrial construction building projects, along with strong technical knowledge and familiarity with construction management software. You will have excellent problem-solving skills, sound decision-making abilities, and exceptional communication and interpersonal skills, enabling you to lead teams confidently and maintain strong working relationships across the project.
