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Salary: Balham Home- Waking Nights: £30,227 or Days: £29,635 & Ealing Home- Waking Nights: £30,227 or Days: £27,929 Contract: Full time/ Permanent Hours: 40 hours per week (including weekends, bank holidays and occasional sleep-ins) Day Shifts: work between 8 am and 10:30 pm Waking Night Shifts: work between 10 pm and 8 am Additional Benefits: £50 per sleep-in Time-and-a-half pay for overtime (over 40 hours per week) and bank holidays Two weekends off per month Locations: Ealing (W13) and Balham (SW12) Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional team and make a difference to young people living in residential care, where no two days are the same! About Us Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. St Christopher's is a leading charity caring for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive and life-changing support experiences for young people who are unable to sustain a placement in their parental or foster home. Our offering in underpinned by therapeutic expertise and young people in our care also benefit from extensive life-skills and participation opportunities as well and learning support regarding their education. We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities and gender-diverse identities. St Christopher's Academy At St Christopher's, we offer more than a job in social care- we offer a real career pathway. You'll have the chance to build your skills, grow your knowledge, and make a lasting difference to young people's lives, as well as your own. When you join us, you'll receive a tailored development plan designed around your goals. Whether you want to move into a different service, progress into a leadership role, or just explore your current role further, we'll support you every step of the way. If you want to learn more aboutSt Christopher's Academy, please clickhere Our development programme, St Christopher's Academy, is built to help you reach your full potential - and the results speak for themselves: 84% of our Team Leaders, Deputies, and Managers are promoted internally. About the Role As a Support Worker in a Children's Home, you will provide direct support and care for our young people, who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged between12 - 17 years old), you will also have responsibility for making sure our those in our care are safe, providing support, liaison with other external professionals and completion of support documents to record information. If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly one-to-one supervision with your manager. Applicants should have Minimum of 1 years' experience working and supporting Young People in residential, semi-independent, fostering settings or youth work centres, caring for Children and Young People with emotional behavioural difficulties, neurodivergent or SEND, etc. Willingness to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children's Homes Regulations 2015 (England) Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries. An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures. The ability to cope effectively with challenging behaviour. Good communication and team working skills. Flexibility to work shifts, including weekends and bank holidays, and if applicable, sleep-in's. Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service. Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals. What you should expect from us Competitive pay. 4 weeks full induction and training program (paid). Fantastic opportunities to develop your career within our range of services, Tailored career development plan through our"St Christopher's Academy". Industry leading training programme including access to level 3 qualifications, children's right and participation, CSE, empowerment, mental health and social pedagogy. 25 days holiday rising to 27 days after 3 years' service, plus Bank Holidays, pro-rata. Contributory pension scheme, enhanced maternity and company sick scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA employee assistance programme, offering counselling, financial advice and legal support. Cycle to work scheme. Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online. Discretionary funded training programs for you to explore and attain new and relevant skills. Employee awards based on performance and length of service. Recruitment Process At St Christopher's we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CV's will not be accepted. Application Process Application:Complete our online form and include a supporting statement addressing the criteria stated in the Person Specification. Please note that applications without supporting statement will not be accepted. Interview:Shortlisted candidates attend a face-to-face interview at our Putney office. Second Stage:Successful candidates will visit the home they applied to. We advise applying as soon as possible as applications will be reviewed on a rolling basis. Important note: This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act 'occupational requirement'. It is illegal to applyfor any role that involves working with children and young people under the age of 18, if you know you are barred from working with children. All shortlisted candidates invited to interview will be asked to submit aSelf-Declaration and Disclosureform which will need to be returned prior to an interview being booked. It is a requirement that practitioners working in Children Homes are qualified with the Diploma 3 in residential childcare within 2 years of starting in the job role. (Children Home Regulations England 2015). St Christopher's provide access and funding to undertake this qualification. Applicants who have Citizenship or Visa status restrictions that may preclude them from being able to meet the qualification requirement may be considered for other options such as fixed term contracts. Each applicant's situation will be assessed as part of the recruitment process.

Salary: £27,823 per annum - Day Support Worker (primary base: North Kensington or Lewisham) £30,119 per annum - Waking Night Support Worker (primary base: North Kensington only) Shifts: 40 hours per week on a shift rota, including weekends and bank holidays. Day Shifts: work between 8 am and 10:30 pm Waking Night Shifts: work between 10 pm and 8 am Contract: Full time/ Permanent Overtime: Paid at time and a half for hours worked beyond 40 hours per week and for bank holiday working. Locations: North Kensington, W10 / Lewisham, SE13 If you are passionate about helping young people, adaptable and if you are looking for a rewarding role offering professional development and career progression, we would love to hear from you. About Us Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. St Christopher's is a leading charity caring for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive and life-changing support experiences for young people who are unable to sustain a placement in their parental or foster home. Our offering in underpinned by therapeutic expertise and young people in our care also benefit from extensive life-skills and participation opportunities as well and learning support regarding their education. We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation and gender-diverse identities. St Christopher's Academy At St Christopher's, we offer more than a job in social care- we offer a real career pathway. You'll have the chance to build your skills, grow your knowledge and make a lasting difference to young people's lives as well as your own. When you join us, you will receive a tailored development plan designed around your goals. Whether you want to move into a different service, progress into a leadership role or just explore your current role further, we will support you every step of the way. If you want to learn more about St Christopher's Academy, please click here Our development programme, St Christopher's Academy is built to help you reach your full potential - and the results speak for themselves: 84% of our Team Leaders, Deputies and Managers are promoted internally. About the Role As Support Worker in one of our Semi-Independent Homes, you will play a key role in helping young people aged 16-21 build independent and fulfilling lives. You will develop meaningful relationships with residents, ensuring their safety and wellbeing, offering guidance and maintaining accurate support records. You will also liaise with other professionals involved in their care. Support is always available - you will have the additional support of an on-call manager should there be any emergencies. You will be involved in monthly team meetings and receive monthly one-to-one supervision with your manager. As part of our commitment to a collaborative and supportive, resource sharing culture, successful candidates may be asked to work across different services from time to time (during their probationary period and throughout their employment). This will be discussed openly, supported appropriately and aligned with both organisational needs and individual development. Applicants should have At least one year's experience working with young people in a professional support role, such as children's homes, semi-independent or supported accommodation, youth work or a related setting, caring for Young People with complex or additional needs, which may include neurodiversity, mental health, sexual exploitation, criminal exploitation or risk-taking behaviours. Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries. An understanding of the issues facing Young People and an understanding of safeguarding Regulations and Procedures. The ability to cope effectively with challenging behaviour. Good communication and team working skills. Flexibility to work shifts, including weekends and bank holidays. Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service. Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals. What you should expect from us Competitive salary with opportunities for performance-based pay increases. 4 weeks full induction and training program (paid). Fantastic opportunities to develop your career within our range of services; tailored career development plan through our "St Christopher's Academy". Industry leading training programme including access to level 3 qualifications, children's right and participation, CSE, empowerment, mental health and social pedagogy. 25 days holiday rising to 27 days after 3 years' service, plus Bank Holidays, pro-rata. Contributory pension scheme, enhanced maternity and company sick scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA employee assistance programme, offering counselling, financial advice and legal support. Cycle to work scheme. Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online. Discretionary funded training programs for you to explore and attain new and relevant skills. Employee awards based on performance and length of service. Recruitment Process At St Christopher's we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification - please see our website. CVs will not be accepted. Application Process: Application: Complete our online form and include a supporting statement addressing the criteria stated in the Person Specification. Applications without supporting statement will not be considered Interview: Shortlisted candidates attend a face-to-face interview at our Putney office. Second Stage: Successful candidates will visit the home they applied to. We advise applying as soon as possible as applications will be reviewed on a rolling basis. Please note: This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act 'occupational requirement'. It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children. All shortlisted candidates invited to interview will be asked to submit a Self-Declaration form which will need to be returned prior to an interview being booked. Applicants should ideally be registered with the DBS Update Service otherwise, DBS check will be completed by St Christopher's before employment begins.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We are looking for a Supported Housing Support Worker to join our Horsham Y team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are: Housing and Compliance Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living. Promote a strong rent payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations. Maintain up to date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies. Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team. Coaching and Engagement Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries. Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs. Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment. Ability to manage arrears, ASB, and other non compliance issues using appropriate and restorative approaches. Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries. Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living. Skills and Abilities Confident in record keeping, including case notes, incident reporting, and health and safety checks. Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved. Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. Ability to work autonomously, and use own initiative, as well as being part of a team. Clear verbal and written communication skills, good IT, and keyboard skills. Ability to de-escalate volatile situations and manage challenging behaviour appropriately. CLOSING DATE: Sunday 15 November 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.

37.5 hours per week / permanent / working onsite / this role operates on a seven day rolling rota following a four on, four off shift pattern. Shifts will include evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We are looking for a Housing Night Worker to join our team at Horsham Y Centre. You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one to one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate support. What you will be doing - this is more than a night shift role - it's an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop. Main areas of responsibilities are: Safety and security Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night. Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements. Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. Resident engagement Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills. Encourage residents to share their views and engage with available services and opportunities. Assist with evening groupwork sessions that promote learning, wellbeing and positive development. Administration and housekeeping Complete essential admin tasks including data entry, case notes and record management. Carry out routine health and safety, compliance and room checks. Log maintenance issues to ensure the building remains safe and well maintained. General Work collaboratively on a four on, four off rota, providing consistent, non judgemental support overnight. Maintain a calm, professional approach and handle challenging situations effectively. Take part in ongoing training and reflective practice to support psychologically informed care. This role involves lone working, so you will need to be confident in decision making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared. If you are enthusiastic about this opportunity but don't meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for. About you - this is a dynamic role for someone passionate, empathetic and committed to young people's development. Experience and knowledge Experience in a customer facing role, staying calm and solutions focused during challenging situations. An understanding of the needs and experiences of young people and adults at risk. Awareness of trauma and the ability to work in a strengths based, compassionate way. Confidence in accurate record keeping, including incident logs and health and safety checks. Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided). Skills and abilities Clear verbal and written communication, with accurate handovers for day time colleagues. Strong interpersonal skills, able to build positive relationships. Comfortable lone working, using initiative, and working as part of a team. Competent IT skills, including Microsoft 365 and basic system navigation (training provided). Ability to de escalate situations and manage challenging behaviour calmly. You will bring an awareness of the challenges young people face and the ability to connect with them positively CLOSING DATE: Sunday 15 November 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Hastings Foyer provides medium-high supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. The service offers self-contained accommodation with access to shared communal facilities, helping young people build the confidence and skills needed for independent living. Support includes managing finances and budgeting, developing life and employment skills, and maintaining personal wellbeing and self-care. We have a dedicated team of Support Workers, Night Support Workers and Bank Workers who provide consistent, high-quality support to our residents. We take a trauma-informed and psychologically informed approach, empowering young people to develop essential life skills, identify and achieve personal goals, and build the confidence needed to progress towards independent living and a positive future. Located just off the seafront, the service is well connected to local amenities and has strong links with the wider community, actively encouraging residents to engage with and contribute to community life. We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are: Housing and Compliance Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living. Promote a strong rent payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations. Maintain up to date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies. Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team. Coaching and Engagement Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries. Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs. Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment. Ability to manage arrears, ASB, and other non compliance issues using appropriate and restorative approaches. Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries. Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living. Skills and Abilities Confident in record keeping, including case notes, incident reporting, and health and safety checks. Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved. Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. Ability to work autonomously, and use own initiative, as well as being part of a team. Clear verbal and written communication skills, good IT, and keyboard skills. Ability to de-escalate volatile situations and manage challenging behaviour appropriately. CLOSING DATE : Sunday 25 October at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. We're looking for a compassionate and motivated Supported Housing Support Worker to join our welcoming team at Guildford Foyer. The Guildford Foyer is a 33-bed supported accommodation service for young people aged 16 to 25, providing low - medium level support in a safe and welcoming environment. Our service is staffed 24 hours a day, seven days a week, and takes a trauma-informed and psychologically informed approach to helping young people develop essential life skills, build resilience, identify their goals and achieve greater independence. Located in the heart of Guildford, the Foyer has strong links with the local community and plays an active role in supporting young people to move forward positively with their lives. Main areas of responsibilities are: Housing and Compliance Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living. Promote a strong rent payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations. Maintain up to date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies. Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team. Coaching and Engagement Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries. Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs. Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment. Ability to manage arrears, ASB, and other non compliance issues using appropriate and restorative approaches. Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries. Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living. Skills and Abilities Confident in record keeping, including case notes, incident reporting, and health and safety checks. Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved. Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. Ability to work autonomously, and use own initiative, as well as being part of a team. Clear verbal and written communication skills, good IT, and keyboard skills. Ability to de-escalate volatile situations and manage challenging behaviour appropriately. CLOSING DATE: Sunday 1 November at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We are looking for a Supported Housing Support Worker to join our teams at Gareth Stacey House and Lansworth House, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are: Housing and Compliance Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living. Promote a strong rent payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations. Maintain up to date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies. Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team. Coaching and Engagement Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries. Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. If you are enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs. Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment. Ability to manage arrears, ASB, and other non compliance issues using appropriate and restorative approaches. Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries. Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living. Skills and Abilities Confident in record keeping, including case notes, incident reporting, and health and safety checks. Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved. Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. Ability to work autonomously, and use own initiative, as well as being part of a team. Clear verbal and written communication skills, good IT, and keyboard skills. Ability to de-escalate volatile situations and manage challenging behaviour appropriately. CLOSING DATE : Sunday 1 November at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.