Are you a Chartered Building Surveyor-or working towards chartership-ready to progress your career on a varied portfolio of public and private sector projects? Join a dynamic national team where your technical expertise and commercial drive will be valued and developed. Purpose & Scope of the Role Based in the South (flexible), you will deliver building surveying services across Tetra Tech's southern region and support national condition-data and strategic projects. Your remit includes asset and condition surveys, building pathology, historic building inspections, measured surveys, fire risk assessments, access audits, dilapidations and insurance valuations, plus preparation of tender documents, specifications and AutoCAD drawings. You will act as contractor administrator on minor works, provide Party Wall services and report findings clearly to clients and project teams. Completion of work will follow RICS guidance and company procedures. Your Impact in this position You will ensure safe, compliant and cost-effective decisions that protect client assets and reduce risk. Your technical reports and specifications will inform investment and maintenance strategies, while your site presence and contractor administration will deliver quality outcomes. Supporting business growth and mentoring colleagues will help shape the team's capability and commercial success. Core Capabilities Survey & Inspection: Deliver thorough asset, condition and historic building surveys with clear, actionable findings. Technical Reporting & Documentation: Produce concise technical reports, tender packs, specifications and AutoCAD drawings to RICS standards. Contract & Quality Management: Administer minor works, manage contractor interactions and uphold quality control. Regulatory & Party Wall Knowledge: Ensure statutory compliance, interpret Party Wall requirements and apply professional judgement. Collaboration & Commercial Awareness: Work independently or in teams, support business development, and contribute to improved revenues and project delivery. Training, Qualifications & Experience Degree or equivalent in building surveying, RICS membership or progressing to chartership. Practical building surveying experience, AutoCAD competence and a clean driving licence required. Completion or in-progress RICS External Wall Systems Assessment training and OS security clearance are desirable. Evidence of commercial contribution advantageous. Working Environment Flexible, hybrid working across the South with regular site visits and periodic office collaboration. Role requires travel to client sites; car or allowance as appropriate. Structured CPD and career development pathways provided. Tetra Tech is a leading provider of consulting and engineering services working across the full project lifecycle worldwide. We have a wide range of expertise across our teams, providing a global support network with a personalised approach to client relationships to better understand where we can add value. We provide a collaborative environment that supports individual performance, innovation, and creativity. We support public and private sector clients on local, national, and international projects to deliver sustainable and resilient solutions. Our operations in the UK, Ireland, and the Netherlands include more than 6,000 employees who are Leading with Science to solve our clients' most complex problems. In alignment with the Equality Act 2010, we will make reasonable adjustments to support candidates and employees requiring additional arrangements. This could include adaptations to work schedules, training approaches, or the physical workspace. Please inform us if you need any accommodations during the recruitment process or in your day-to-day role
Oct 22, 2026
Full time
Are you a Chartered Building Surveyor-or working towards chartership-ready to progress your career on a varied portfolio of public and private sector projects? Join a dynamic national team where your technical expertise and commercial drive will be valued and developed. Purpose & Scope of the Role Based in the South (flexible), you will deliver building surveying services across Tetra Tech's southern region and support national condition-data and strategic projects. Your remit includes asset and condition surveys, building pathology, historic building inspections, measured surveys, fire risk assessments, access audits, dilapidations and insurance valuations, plus preparation of tender documents, specifications and AutoCAD drawings. You will act as contractor administrator on minor works, provide Party Wall services and report findings clearly to clients and project teams. Completion of work will follow RICS guidance and company procedures. Your Impact in this position You will ensure safe, compliant and cost-effective decisions that protect client assets and reduce risk. Your technical reports and specifications will inform investment and maintenance strategies, while your site presence and contractor administration will deliver quality outcomes. Supporting business growth and mentoring colleagues will help shape the team's capability and commercial success. Core Capabilities Survey & Inspection: Deliver thorough asset, condition and historic building surveys with clear, actionable findings. Technical Reporting & Documentation: Produce concise technical reports, tender packs, specifications and AutoCAD drawings to RICS standards. Contract & Quality Management: Administer minor works, manage contractor interactions and uphold quality control. Regulatory & Party Wall Knowledge: Ensure statutory compliance, interpret Party Wall requirements and apply professional judgement. Collaboration & Commercial Awareness: Work independently or in teams, support business development, and contribute to improved revenues and project delivery. Training, Qualifications & Experience Degree or equivalent in building surveying, RICS membership or progressing to chartership. Practical building surveying experience, AutoCAD competence and a clean driving licence required. Completion or in-progress RICS External Wall Systems Assessment training and OS security clearance are desirable. Evidence of commercial contribution advantageous. Working Environment Flexible, hybrid working across the South with regular site visits and periodic office collaboration. Role requires travel to client sites; car or allowance as appropriate. Structured CPD and career development pathways provided. Tetra Tech is a leading provider of consulting and engineering services working across the full project lifecycle worldwide. We have a wide range of expertise across our teams, providing a global support network with a personalised approach to client relationships to better understand where we can add value. We provide a collaborative environment that supports individual performance, innovation, and creativity. We support public and private sector clients on local, national, and international projects to deliver sustainable and resilient solutions. Our operations in the UK, Ireland, and the Netherlands include more than 6,000 employees who are Leading with Science to solve our clients' most complex problems. In alignment with the Equality Act 2010, we will make reasonable adjustments to support candidates and employees requiring additional arrangements. This could include adaptations to work schedules, training approaches, or the physical workspace. Please inform us if you need any accommodations during the recruitment process or in your day-to-day role
Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work for our Customer Success teams through Planhats AI suite, in house LLM's and other relevant technologies. You will work alongside Customer Success leadership to turn data into practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat, managing configuration, workflows, playbooks, automation and ongoing optimisation. Support system integration and data ingestion between Planhat, Snowflake, Salesforce and other business systems, working with IT and Data Engineering. Gather, document and prioritise requirements for new tooling, automation, reporting and process changes. AI & Automation Configure, roll out and continuously improve AI features within Planhat, such as account summaries, AI-assisted insights and automated workflows, so they genuinely help Customer Success teams in their day-to-day work. Work with our in-house LLM to build and refine AI-powered use cases for Customer Success, such as account and meeting summaries, answering questions about customers, and drafting customer communications. Write, test and refine prompts, and prepare and maintain the customer data and knowledge sources the AI tools draw on, making sure outputs are accurate, relevant and useful. Identify manual, repetitive tasks across Customer Success and find ways to remove them using AI and automation. Train and support Customer Success teams in using AI tools effectively and responsibly, gathering feedback to improve them. Make sure AI use follows company data security, privacy and responsible-AI guidelines, working with IT, Security and Data teams. Operational Process & Enablement Design, maintain and continuously improve Customer Success operational processes, such as onboarding, account reviews, success plans, renewals handovers and customer engagement, using data to measure how well they work. Provide enablement and training to Customer Success teams on Planhat, reporting and processes, and create clear documentation and guides. Act as the first point of contact for Customer Success teams on tools, data and process questions, resolving issues and spotting recurring needs. Contribute to cross-functional projects with Sales, Product, Finance and Support that affect how Customer Success operates. Data Quality & Governance Own data quality across Customer Success data, identifying issues and driving them to resolution at the source. Write and maintain SQL queries and data sets in Snowflake to support Customer Success reporting and operations. Maintain clear data definitions, field standards and documentation so teams use data consistently. Reporting & Operational Insight Build, maintain and continuously improve Customer Success reporting in Planhat and PowerBI, from leadership dashboards to day-to-day operational views for Customer Success. Analyse product usage, customer engagement and operational data to answer business questions, track team performance and highlight areas to improve. Present findings and recommendations clearly to Customer Success teams, project leads and business leaders, including data for business reviews and leadership updates. Collaborate with the Data Strategist on customer health and retention insight, making sure the data behind it is accurate and the results are visible to Customer Success teams. Work with stakeholders to understand their needs, set priorities and manage multiple projects at once. Share knowledge with and support less experienced analysts and Customer Success colleagues. What Success Looks Like Planhat is well adopted, accurate and automated, saving CSMs time. Customer Success processes are clear, documented and measurably more efficient. Data quality issues are caught early and fixed at the source. AI tools in Planhat and our in-house LLM are widely used by Customer Success teams and save them measurable time. Customer Success teams and leaders trust and regularly use accurate, up-to-date reporting. Job Requirements Essential Bachelor's degree in Data Analytics, Business Analytics, Business Information Systems or a related data analysis field, or equivalent experience in data and business analytics. 5+ years of experience in an operations analyst, business analyst or data analyst role, ideally including time in Customer Success Operations, Revenue Operations or Sales Operations in a B2B SaaS or technology environment. Hands-on experience administering a Customer Success platform, ideally Planhat (or similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes, and helping teams adopt them. Practical experience using AI tools or LLMs in a business setting, such as writing and refining prompts or configuring AI features in business software, with a strong interest in applying AI to improve how teams work. Familiarity with common SaaS customer metrics (e.g. ARR, renewals, adoption, health scores) and how Customer Success teams use them. Ability to turn data into a clear story and practical recommendations for non-technical audiences. Detail-oriented, with a track record of finding data quality issues quickly and driving them to resolution. Experience working cross-functionally and influencing stakeholders. A highly organised self-starter who manages multiple priorities in a fast-paced environment. Excellent verbal and written communication skills and the ability to work well in a distributed, international team. Desirable Experience with dbt or other data transformation tools alongside Snowflake. Experience with system integrations, APIs or ETL tools. Experience rolling out or supporting AI features in a CRM or Customer Success platform, such as Planhat AI, Salesforce Einstein or Agentforce. Experience working with in-house or enterprise LLMs, including prompt design, retrieval-augmented generation (RAG) knowledge sources or evaluating AI output quality. Experience with workflow automation tools. Knowledge of the cybersecurity or data security industry. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Oct 22, 2026
Full time
Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work for our Customer Success teams through Planhats AI suite, in house LLM's and other relevant technologies. You will work alongside Customer Success leadership to turn data into practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat, managing configuration, workflows, playbooks, automation and ongoing optimisation. Support system integration and data ingestion between Planhat, Snowflake, Salesforce and other business systems, working with IT and Data Engineering. Gather, document and prioritise requirements for new tooling, automation, reporting and process changes. AI & Automation Configure, roll out and continuously improve AI features within Planhat, such as account summaries, AI-assisted insights and automated workflows, so they genuinely help Customer Success teams in their day-to-day work. Work with our in-house LLM to build and refine AI-powered use cases for Customer Success, such as account and meeting summaries, answering questions about customers, and drafting customer communications. Write, test and refine prompts, and prepare and maintain the customer data and knowledge sources the AI tools draw on, making sure outputs are accurate, relevant and useful. Identify manual, repetitive tasks across Customer Success and find ways to remove them using AI and automation. Train and support Customer Success teams in using AI tools effectively and responsibly, gathering feedback to improve them. Make sure AI use follows company data security, privacy and responsible-AI guidelines, working with IT, Security and Data teams. Operational Process & Enablement Design, maintain and continuously improve Customer Success operational processes, such as onboarding, account reviews, success plans, renewals handovers and customer engagement, using data to measure how well they work. Provide enablement and training to Customer Success teams on Planhat, reporting and processes, and create clear documentation and guides. Act as the first point of contact for Customer Success teams on tools, data and process questions, resolving issues and spotting recurring needs. Contribute to cross-functional projects with Sales, Product, Finance and Support that affect how Customer Success operates. Data Quality & Governance Own data quality across Customer Success data, identifying issues and driving them to resolution at the source. Write and maintain SQL queries and data sets in Snowflake to support Customer Success reporting and operations. Maintain clear data definitions, field standards and documentation so teams use data consistently. Reporting & Operational Insight Build, maintain and continuously improve Customer Success reporting in Planhat and PowerBI, from leadership dashboards to day-to-day operational views for Customer Success. Analyse product usage, customer engagement and operational data to answer business questions, track team performance and highlight areas to improve. Present findings and recommendations clearly to Customer Success teams, project leads and business leaders, including data for business reviews and leadership updates. Collaborate with the Data Strategist on customer health and retention insight, making sure the data behind it is accurate and the results are visible to Customer Success teams. Work with stakeholders to understand their needs, set priorities and manage multiple projects at once. Share knowledge with and support less experienced analysts and Customer Success colleagues. What Success Looks Like Planhat is well adopted, accurate and automated, saving CSMs time. Customer Success processes are clear, documented and measurably more efficient. Data quality issues are caught early and fixed at the source. AI tools in Planhat and our in-house LLM are widely used by Customer Success teams and save them measurable time. Customer Success teams and leaders trust and regularly use accurate, up-to-date reporting. Job Requirements Essential Bachelor's degree in Data Analytics, Business Analytics, Business Information Systems or a related data analysis field, or equivalent experience in data and business analytics. 5+ years of experience in an operations analyst, business analyst or data analyst role, ideally including time in Customer Success Operations, Revenue Operations or Sales Operations in a B2B SaaS or technology environment. Hands-on experience administering a Customer Success platform, ideally Planhat (or similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes, and helping teams adopt them. Practical experience using AI tools or LLMs in a business setting, such as writing and refining prompts or configuring AI features in business software, with a strong interest in applying AI to improve how teams work. Familiarity with common SaaS customer metrics (e.g. ARR, renewals, adoption, health scores) and how Customer Success teams use them. Ability to turn data into a clear story and practical recommendations for non-technical audiences. Detail-oriented, with a track record of finding data quality issues quickly and driving them to resolution. Experience working cross-functionally and influencing stakeholders. A highly organised self-starter who manages multiple priorities in a fast-paced environment. Excellent verbal and written communication skills and the ability to work well in a distributed, international team. Desirable Experience with dbt or other data transformation tools alongside Snowflake. Experience with system integrations, APIs or ETL tools. Experience rolling out or supporting AI features in a CRM or Customer Success platform, such as Planhat AI, Salesforce Einstein or Agentforce. Experience working with in-house or enterprise LLMs, including prompt design, retrieval-augmented generation (RAG) knowledge sources or evaluating AI output quality. Experience with workflow automation tools. Knowledge of the cybersecurity or data security industry. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Description Join us as a Senior Projects Pensions Administrator within our Outsourcing line of business based out of our Redhill or Leeds office working hybrid. In this role, you will provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions. You would be running and managing large projects successfully, maintaining existing reporting requirements and ensuring that full system automation is achieved. This gives you the opportunity to work, within one organisation, on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects, often at the forefront of the industry. The Role Collaborates with the Team Leader to ensure all delivery promises, and performance standards are achieved including monitoring of individual and team performance and escalating issues and cases to the Team Leader when required. Provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to support Right First-Time targets and output targets across the team. Works on a range of Pension Administration related tasks including undertaking complex pensions calculations, pensions data entry and answering queries using manual system processes across a range of different member pension schemes. Monitors own projects and those of junior colleagues to ensure agreed target dates are achieved and work is of a high standard. This includes scoping costs for projects and monitoring spend against the budget. Develops homepages, precedent documents and produces test packs for automation, test and signs off calculations for DB and DC members and assists and prepares large mailing projects to members. Assists in due diligence exercises, analysing data quality, identifying data issues, and proposing solutions as well as monitoring and managing data cleaning requirements. Acts as key contact for an agreed list of projects and maintains and develops client relationships in respect of these. Acts as a point of escalation for the team for technical issues, non-standard cases, and complaints. Continuously seeks to identify areas where the service to clients/members could be improved and takes forward process improvements as required. This includes working with the Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Qualifications What you'll bring Previous experience working in an occupational pension administration team (DB pensions experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience of working and managing small projects is desirable. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Experience of coaching and supporting less experienced colleagues. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client / member queries or projects at the same time, whilst maintaining a high-quality service. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (OGB 2)
Oct 22, 2026
Full time
Description Join us as a Senior Projects Pensions Administrator within our Outsourcing line of business based out of our Redhill or Leeds office working hybrid. In this role, you will provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions. You would be running and managing large projects successfully, maintaining existing reporting requirements and ensuring that full system automation is achieved. This gives you the opportunity to work, within one organisation, on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects, often at the forefront of the industry. The Role Collaborates with the Team Leader to ensure all delivery promises, and performance standards are achieved including monitoring of individual and team performance and escalating issues and cases to the Team Leader when required. Provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to support Right First-Time targets and output targets across the team. Works on a range of Pension Administration related tasks including undertaking complex pensions calculations, pensions data entry and answering queries using manual system processes across a range of different member pension schemes. Monitors own projects and those of junior colleagues to ensure agreed target dates are achieved and work is of a high standard. This includes scoping costs for projects and monitoring spend against the budget. Develops homepages, precedent documents and produces test packs for automation, test and signs off calculations for DB and DC members and assists and prepares large mailing projects to members. Assists in due diligence exercises, analysing data quality, identifying data issues, and proposing solutions as well as monitoring and managing data cleaning requirements. Acts as key contact for an agreed list of projects and maintains and develops client relationships in respect of these. Acts as a point of escalation for the team for technical issues, non-standard cases, and complaints. Continuously seeks to identify areas where the service to clients/members could be improved and takes forward process improvements as required. This includes working with the Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Qualifications What you'll bring Previous experience working in an occupational pension administration team (DB pensions experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience of working and managing small projects is desirable. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Experience of coaching and supporting less experienced colleagues. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client / member queries or projects at the same time, whilst maintaining a high-quality service. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (OGB 2)
Location: Ebbw Vale, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Front of House Administrator Location: Ebbw Vale Campus Are you passionate about delivering exceptional customer service and creating a welcoming, professional environment? We are looking for a Front of House Administrator to be the face of our Ebbw Vale Campus, ensuring every visitor, customer and colleague enjoys a positive and seamless experience from arrival to departure. This is a varied and rewarding role that combines front-of-house excellence, event coordination, administration and facilities support, making you a key part of the local team and the overall customer experience. About the Role As our Front of House Administrator, you will be the first point of contact for visitors and customers, providing a warm welcome while ensuring all site procedures, including health and safety requirements, are followed. You will play a vital role in coordinating customer visits, supporting meetings and events, maintaining presentation areas and information displays, and acting as the central contact for facilities-related matters across the site. What You'll Be Doing Providing a professional and friendly front-of-house service for visitors, customers and colleagues. Managing visitor arrivals, registrations and safety briefings. Coordinating customer visits and ensuring all visit requirements are communicated and delivered effectively. Supporting the organisation and administration of key meetings and special events. Ensuring meeting rooms, presentation equipment and materials are prepared and ready for use. Liaising with internal teams and external contractors to arrange refreshments and other event requirements. Maintaining Front of House processes and procedures, ensuring they remain accurate and up to date. Gathering visitor feedback and supporting continuous improvement initiatives. Producing monthly reports covering visitor numbers, customer feedback and service improvements. Acting as the central point of contact for facilities-related issues and monitoring progress with facilities management providers. Building strong working relationships with stakeholders across multiple business functions. Who You'll Work With You'll collaborate with a wide range of stakeholders, including: Project Teams Programme Management Office Internal and External Customers Technical, Finance, Commercial, Legal and Quality Teams Health & Safety and Operations Functions Facilities Management Contractors and Other External Partners What We're Looking For Essential Skills Excellent interpersonal and customer service skills. Strong organisational skills with the ability to manage multiple priorities. Confident user of Microsoft Office applications. Strong written and verbal communication skills. Ability to work independently and use initiative. A proactive and adaptable approach to supporting stakeholders. Strong attention to detail and a commitment to delivering high standards. Essential Experience Previous experience in a Front of House, Reception, Hospitality or Customer Service environment. Experience engaging with customers and stakeholders. Demonstrable experience using Microsoft Office applications. Why Join Us? This is a fantastic opportunity for someone who enjoys working with people, delivering outstanding service and being at the heart of a busy and professional environment. You'll be part of a collaborative team where your contribution directly impacts the experience of visitors, customers and colleagues alike. Our Values We are looking for someone who shares our commitment to: Customer Trust One Team, One Thales Developing Our People Accountability and Excellence Agility and Innovation If you're an organised, customer-focused professional who thrives in a people-facing role, we'd love to hear from you. Apply today and become an integral part of our Ebbw Vale team. Security Clearance This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - United Kingdom Security Vetting - GOV.UK ( ) At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Oct 22, 2026
Full time
Location: Ebbw Vale, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Front of House Administrator Location: Ebbw Vale Campus Are you passionate about delivering exceptional customer service and creating a welcoming, professional environment? We are looking for a Front of House Administrator to be the face of our Ebbw Vale Campus, ensuring every visitor, customer and colleague enjoys a positive and seamless experience from arrival to departure. This is a varied and rewarding role that combines front-of-house excellence, event coordination, administration and facilities support, making you a key part of the local team and the overall customer experience. About the Role As our Front of House Administrator, you will be the first point of contact for visitors and customers, providing a warm welcome while ensuring all site procedures, including health and safety requirements, are followed. You will play a vital role in coordinating customer visits, supporting meetings and events, maintaining presentation areas and information displays, and acting as the central contact for facilities-related matters across the site. What You'll Be Doing Providing a professional and friendly front-of-house service for visitors, customers and colleagues. Managing visitor arrivals, registrations and safety briefings. Coordinating customer visits and ensuring all visit requirements are communicated and delivered effectively. Supporting the organisation and administration of key meetings and special events. Ensuring meeting rooms, presentation equipment and materials are prepared and ready for use. Liaising with internal teams and external contractors to arrange refreshments and other event requirements. Maintaining Front of House processes and procedures, ensuring they remain accurate and up to date. Gathering visitor feedback and supporting continuous improvement initiatives. Producing monthly reports covering visitor numbers, customer feedback and service improvements. Acting as the central point of contact for facilities-related issues and monitoring progress with facilities management providers. Building strong working relationships with stakeholders across multiple business functions. Who You'll Work With You'll collaborate with a wide range of stakeholders, including: Project Teams Programme Management Office Internal and External Customers Technical, Finance, Commercial, Legal and Quality Teams Health & Safety and Operations Functions Facilities Management Contractors and Other External Partners What We're Looking For Essential Skills Excellent interpersonal and customer service skills. Strong organisational skills with the ability to manage multiple priorities. Confident user of Microsoft Office applications. Strong written and verbal communication skills. Ability to work independently and use initiative. A proactive and adaptable approach to supporting stakeholders. Strong attention to detail and a commitment to delivering high standards. Essential Experience Previous experience in a Front of House, Reception, Hospitality or Customer Service environment. Experience engaging with customers and stakeholders. Demonstrable experience using Microsoft Office applications. Why Join Us? This is a fantastic opportunity for someone who enjoys working with people, delivering outstanding service and being at the heart of a busy and professional environment. You'll be part of a collaborative team where your contribution directly impacts the experience of visitors, customers and colleagues alike. Our Values We are looking for someone who shares our commitment to: Customer Trust One Team, One Thales Developing Our People Accountability and Excellence Agility and Innovation If you're an organised, customer-focused professional who thrives in a people-facing role, we'd love to hear from you. Apply today and become an integral part of our Ebbw Vale team. Security Clearance This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - United Kingdom Security Vetting - GOV.UK ( ) At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Description Shape the Future of Pensions Data Consulting WTW's Pensions Data Solutions team is helping some of the UK's largest Defined Benefit pension schemes tackle complex data challenges, improve member outcomes and prepare for future strategic initiatives. We're looking for an experienced Pensions Data Consulting Director to manage client engagements, develop innovative solutions and drive the continued growth of our market-leading pensions data consulting practice. This is a senior, client-facing role requiring deep pensions consulting experience, strong commercial acumen and the ability to build trusted relationships with pension managers, trustees and key decision-makers. The role combines technical pensions knowledge with consulting and business development responsibilities. This role can be based in Reigate, Bristol, London, Birmingham, Manchester, Leeds or Edinburgh with hybrid working. The Role As a Pensions Data Consulting Director, you will: Act as a trusted adviser to Pension Managers, Trustee Boards and senior stakeholders across a diverse portfolio of UK Defined Benefit pension schemes. Manage complex data consulting engagements, helping clients understand, improve and maximise the value of their pension scheme data. Develop and execute client data strategies, including benefit rectifications, that deliver measurable value and strong commercial outcomes. Drive business development activity, identifying opportunities to expand relationships and introduce new solutions and services. Manage multiple projects simultaneously, ensuring successful delivery, quality outcomes and strong financial performance. Work collaboratively with administrators, actuaries, legal advisers, technology specialists and external suppliers to deliver integrated client solutions. Coach and mentor colleagues whilst contributing to the continued growth and development of the Data Solutions practice. Promote innovation, best practice and new ideas across our pensions data consulting services. Qualifications What you'll bring We're seeking an established pensions professional with a track record of delivering consulting outcomes and developing client relationships within the UK pensions market. Extensive knowledge of UK Defined Benefit pension schemes Experience managing client-facing pensions consulting engagements and presenting to senior stakeholders, trustees and pension managers. Strong commercial awareness, including experience of scoping, pricing, budgeting and managing project profitability. Experience managing multiple complex projects and workstreams simultaneously. A consultative approach with the ability to explain technical concepts clearly and confidently to a range of audiences. Experience building and growing client relationships while maintaining a strong focus on customer satisfaction. Knowledge of pensions data auditing, data improvement, data cleansing, GMP projects and pension administration systems would be highly beneficial. Excellent Excel and PowerPoint skills. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Oct 22, 2026
Full time
Description Shape the Future of Pensions Data Consulting WTW's Pensions Data Solutions team is helping some of the UK's largest Defined Benefit pension schemes tackle complex data challenges, improve member outcomes and prepare for future strategic initiatives. We're looking for an experienced Pensions Data Consulting Director to manage client engagements, develop innovative solutions and drive the continued growth of our market-leading pensions data consulting practice. This is a senior, client-facing role requiring deep pensions consulting experience, strong commercial acumen and the ability to build trusted relationships with pension managers, trustees and key decision-makers. The role combines technical pensions knowledge with consulting and business development responsibilities. This role can be based in Reigate, Bristol, London, Birmingham, Manchester, Leeds or Edinburgh with hybrid working. The Role As a Pensions Data Consulting Director, you will: Act as a trusted adviser to Pension Managers, Trustee Boards and senior stakeholders across a diverse portfolio of UK Defined Benefit pension schemes. Manage complex data consulting engagements, helping clients understand, improve and maximise the value of their pension scheme data. Develop and execute client data strategies, including benefit rectifications, that deliver measurable value and strong commercial outcomes. Drive business development activity, identifying opportunities to expand relationships and introduce new solutions and services. Manage multiple projects simultaneously, ensuring successful delivery, quality outcomes and strong financial performance. Work collaboratively with administrators, actuaries, legal advisers, technology specialists and external suppliers to deliver integrated client solutions. Coach and mentor colleagues whilst contributing to the continued growth and development of the Data Solutions practice. Promote innovation, best practice and new ideas across our pensions data consulting services. Qualifications What you'll bring We're seeking an established pensions professional with a track record of delivering consulting outcomes and developing client relationships within the UK pensions market. Extensive knowledge of UK Defined Benefit pension schemes Experience managing client-facing pensions consulting engagements and presenting to senior stakeholders, trustees and pension managers. Strong commercial awareness, including experience of scoping, pricing, budgeting and managing project profitability. Experience managing multiple complex projects and workstreams simultaneously. A consultative approach with the ability to explain technical concepts clearly and confidently to a range of audiences. Experience building and growing client relationships while maintaining a strong focus on customer satisfaction. Knowledge of pensions data auditing, data improvement, data cleansing, GMP projects and pension administration systems would be highly beneficial. Excellent Excel and PowerPoint skills. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description Are you an experienced Pensions Project Manager - Defined Benefit Pensions looking to take the next step in your career? Join one of the UK's leading pensions consulting and administration businesses, where you'll have the opportunity to lead high-profile pension transformation projects, work with major clients, and make a real impact on the future of pension schemes. This is an exciting opportunity to join a growing and highly respected project management team delivering some of the most complex and strategically important initiatives across the pensions industry. You'll lead a diverse portfolio of projects for medium and large Defined Benefit (DB) pension schemes, helping clients navigate significant change while building your expertise in specialist areas of pensions consulting and scheme transformation. From GMP equalisation and benefit rectification projects to buy-in, buy-out readiness, scheme mergers and wind-ups, you'll work at the forefront of industry developments, partnering with clients, actuaries, administrators, consultants and senior stakeholders to deliver successful outcomes. Why Join Us? Lead impactful, high-value projects that shape the future of pension schemes. Work with some of the UK's largest and most recognised pension clients. Gain exposure to a broad range of complex pension transformation and de-risking initiatives. Join a growing team with ambitious plans and opportunities to influence how we deliver projects. Accelerate your development through structured career progression, mentoring, coaching and on-the-job learning. Collaborate with specialists across pensions consulting, administration, actuarial and technology teams. Enjoy a high degree of variety, ownership and visibility in your work. Whether your background is in pensions project delivery, actuarial projects, pensions consulting or pension scheme change, this role offers the opportunity to deepen your expertise while taking ownership of meaningful and rewarding work. Build Your Future with Us This is more than a project management role. It's an opportunity to develop specialist expertise, work on industry-leading projects, influence client outcomes, and grow your career within a collaborative team that invests in your success. If you're passionate about delivering complex projects, solving challenging problems and helping clients navigate change, we'd love to hear from you. Our Work Style We believe flexibility helps our people perform at their best. We offer a hybrid working model that combines remote and office-based working, enabling you to balance collaboration, client engagement and personal flexibility. Location: London, Reigate, Bristol, Birmingham, Manchester, Leeds or Edinburgh. Hybrid Working : Just one day per week in your nearest office. The Role Lead and deliver a portfolio of large-scale pension change and transformation projects. Manage high-impact initiatives including GMP equalisation, buy-in and buy-out readiness, benefit rectification, liability management exercises, scheme mergers, transitions and wind-ups. Partner with clients and project teams to define strategy, scope, timelines and successful outcomes. Drive project governance, risk management and stakeholder engagement across multiple workstreams. Coordinate multidisciplinary teams to deliver projects on time, within budget and to the highest quality standards. Facilitate workshops, steer governance forums and build strong relationships with key stakeholders. Identify opportunities for innovation, continuous improvement and operational excellence. Help shape best practice and contribute to the continued growth and success of the project management function. Qualifications What you'll bring A strong working background in UK Defined Benefit pensions Strong knowledge of DB scheme operations, legislation, and technical project areas (e.g., GMP rectification/equalisation, Buy-ins, Buy-outs, Merger, wind-ups). Experience within actuarial pension project teams, pension administration projects, or pensions consulting is highly advantageous. Evidence of successful project delivery and client facing experience Prince 2 qualified or similar (e.g. APM, PMP, CSM) or a willingness to sit these Clear, concise and confident communication skills (both verbal and written) Experience in facilitating and leading project meetings / workshops and taking effective notes Proactiveness and Self-assertive management approach to drive project outcomes Strong stakeholder management experience What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Oct 22, 2026
Full time
Description Are you an experienced Pensions Project Manager - Defined Benefit Pensions looking to take the next step in your career? Join one of the UK's leading pensions consulting and administration businesses, where you'll have the opportunity to lead high-profile pension transformation projects, work with major clients, and make a real impact on the future of pension schemes. This is an exciting opportunity to join a growing and highly respected project management team delivering some of the most complex and strategically important initiatives across the pensions industry. You'll lead a diverse portfolio of projects for medium and large Defined Benefit (DB) pension schemes, helping clients navigate significant change while building your expertise in specialist areas of pensions consulting and scheme transformation. From GMP equalisation and benefit rectification projects to buy-in, buy-out readiness, scheme mergers and wind-ups, you'll work at the forefront of industry developments, partnering with clients, actuaries, administrators, consultants and senior stakeholders to deliver successful outcomes. Why Join Us? Lead impactful, high-value projects that shape the future of pension schemes. Work with some of the UK's largest and most recognised pension clients. Gain exposure to a broad range of complex pension transformation and de-risking initiatives. Join a growing team with ambitious plans and opportunities to influence how we deliver projects. Accelerate your development through structured career progression, mentoring, coaching and on-the-job learning. Collaborate with specialists across pensions consulting, administration, actuarial and technology teams. Enjoy a high degree of variety, ownership and visibility in your work. Whether your background is in pensions project delivery, actuarial projects, pensions consulting or pension scheme change, this role offers the opportunity to deepen your expertise while taking ownership of meaningful and rewarding work. Build Your Future with Us This is more than a project management role. It's an opportunity to develop specialist expertise, work on industry-leading projects, influence client outcomes, and grow your career within a collaborative team that invests in your success. If you're passionate about delivering complex projects, solving challenging problems and helping clients navigate change, we'd love to hear from you. Our Work Style We believe flexibility helps our people perform at their best. We offer a hybrid working model that combines remote and office-based working, enabling you to balance collaboration, client engagement and personal flexibility. Location: London, Reigate, Bristol, Birmingham, Manchester, Leeds or Edinburgh. Hybrid Working : Just one day per week in your nearest office. The Role Lead and deliver a portfolio of large-scale pension change and transformation projects. Manage high-impact initiatives including GMP equalisation, buy-in and buy-out readiness, benefit rectification, liability management exercises, scheme mergers, transitions and wind-ups. Partner with clients and project teams to define strategy, scope, timelines and successful outcomes. Drive project governance, risk management and stakeholder engagement across multiple workstreams. Coordinate multidisciplinary teams to deliver projects on time, within budget and to the highest quality standards. Facilitate workshops, steer governance forums and build strong relationships with key stakeholders. Identify opportunities for innovation, continuous improvement and operational excellence. Help shape best practice and contribute to the continued growth and success of the project management function. Qualifications What you'll bring A strong working background in UK Defined Benefit pensions Strong knowledge of DB scheme operations, legislation, and technical project areas (e.g., GMP rectification/equalisation, Buy-ins, Buy-outs, Merger, wind-ups). Experience within actuarial pension project teams, pension administration projects, or pensions consulting is highly advantageous. Evidence of successful project delivery and client facing experience Prince 2 qualified or similar (e.g. APM, PMP, CSM) or a willingness to sit these Clear, concise and confident communication skills (both verbal and written) Experience in facilitating and leading project meetings / workshops and taking effective notes Proactiveness and Self-assertive management approach to drive project outcomes Strong stakeholder management experience What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our office in Leeds working hybrid. You will work within a team to provide a high-quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. This gives you the opportunity to work on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. Qualifications What you'll bring Previous experience working in an occupational pension administration team (DB and/or DC experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (OGB2)
Oct 22, 2026
Full time
Description Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our office in Leeds working hybrid. You will work within a team to provide a high-quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. This gives you the opportunity to work on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. Qualifications What you'll bring Previous experience working in an occupational pension administration team (DB and/or DC experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (OGB2)
Description A fantastic opportunity has arisen for an experienced business support administrator to join Willis Towers Watson within our modern, open plan office in Leeds city centre. This is an office based 12-month, 35 hours per week Maternity Leave contract. This is a challenging and rewarding role, drawing on and further developing strong administrative and organisational skills while supporting high-quality client service delivery. The ideal candidate will have previous experience in a similar client-facing support role, be tactful and diplomatic, and enjoy contributing to the effective delivery and continuous improvement of core administrative processes. You will be a strong self-starter who values teamwork and thrives in supporting others with day-to-day challenges. The Role You would be responsible for, but not limited to: Providing a seamless and reliable high level of administrative support to consultants and client teams Calendar management and meeting support, including scheduling, monitoring attendance, arranging venues, catering, AV/IT requirements, preparing materials and note taking where required. Arranging travel, mailbox management (using initiative and with minimal intervention). Maintain client files and records in line with Records Management requirements Support archiving activity, including recall and return of physical files where required Set up and maintain SharePoint TCTO sites and client workspaces Maintain Terms of Engagement and scope files and upload relevant contracts and documentation to the contracts database. Produce client materials including reports, letters, meeting notes and presentations, in line with company templates, branding and house style Upload and share client meeting materials and support secure data sharing processes Support delivery of small to medium client related projects and workstreams, tracking actions and agreed outputs Manage the monthly billing process for allocated clients, including budget tracking, ensuring internal billing processes and controls are followed Prepare complex client billing accurately and on time Support efficient follow up of Work in Progress (WIP) and Accounts Receivable (AR) queries Qualifications What you'll bring: Previous experience in a similar client facing administrative or professional support role Strong organisational skills with the ability to prioritise work, manage competing demands and meet deadlines reliably High level of accuracy and attention to detail with strong numeracy skills and confidence working with billing and financial data Excellent written and verbal communication skills, with the ability to work effectively with colleagues at all levels Highly competent in using Microsoft Office 365 (Word, PowerPoint, Outlook and Teams), with a strong knowledge of Excel Ability to handle sensitive information with discretion and professionalism Proven analytical, organisational, and project management skills. Strong interpersonal and teamworking skills, with the ability to collaborate effectively, build positive relationships and contribute proactively to team and client satisfaction Ability to work as part of a team is key, you must be willing to actively participate and contribute and use your initiative to help and support the team. The ability to be persistent and persuasive with colleagues at all levels within the business. Strong customer service and client focused Solution focused Attention to detail. Have a flexible approach in undertaking a variety of responsibilities, capable of handling and providing creative solutions to problems. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Oct 22, 2026
Full time
Description A fantastic opportunity has arisen for an experienced business support administrator to join Willis Towers Watson within our modern, open plan office in Leeds city centre. This is an office based 12-month, 35 hours per week Maternity Leave contract. This is a challenging and rewarding role, drawing on and further developing strong administrative and organisational skills while supporting high-quality client service delivery. The ideal candidate will have previous experience in a similar client-facing support role, be tactful and diplomatic, and enjoy contributing to the effective delivery and continuous improvement of core administrative processes. You will be a strong self-starter who values teamwork and thrives in supporting others with day-to-day challenges. The Role You would be responsible for, but not limited to: Providing a seamless and reliable high level of administrative support to consultants and client teams Calendar management and meeting support, including scheduling, monitoring attendance, arranging venues, catering, AV/IT requirements, preparing materials and note taking where required. Arranging travel, mailbox management (using initiative and with minimal intervention). Maintain client files and records in line with Records Management requirements Support archiving activity, including recall and return of physical files where required Set up and maintain SharePoint TCTO sites and client workspaces Maintain Terms of Engagement and scope files and upload relevant contracts and documentation to the contracts database. Produce client materials including reports, letters, meeting notes and presentations, in line with company templates, branding and house style Upload and share client meeting materials and support secure data sharing processes Support delivery of small to medium client related projects and workstreams, tracking actions and agreed outputs Manage the monthly billing process for allocated clients, including budget tracking, ensuring internal billing processes and controls are followed Prepare complex client billing accurately and on time Support efficient follow up of Work in Progress (WIP) and Accounts Receivable (AR) queries Qualifications What you'll bring: Previous experience in a similar client facing administrative or professional support role Strong organisational skills with the ability to prioritise work, manage competing demands and meet deadlines reliably High level of accuracy and attention to detail with strong numeracy skills and confidence working with billing and financial data Excellent written and verbal communication skills, with the ability to work effectively with colleagues at all levels Highly competent in using Microsoft Office 365 (Word, PowerPoint, Outlook and Teams), with a strong knowledge of Excel Ability to handle sensitive information with discretion and professionalism Proven analytical, organisational, and project management skills. Strong interpersonal and teamworking skills, with the ability to collaborate effectively, build positive relationships and contribute proactively to team and client satisfaction Ability to work as part of a team is key, you must be willing to actively participate and contribute and use your initiative to help and support the team. The ability to be persistent and persuasive with colleagues at all levels within the business. Strong customer service and client focused Solution focused Attention to detail. Have a flexible approach in undertaking a variety of responsibilities, capable of handling and providing creative solutions to problems. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description The DB Pensions Implementation Manager plays a central role in transitioning services for new clients into OneDB and delivering impactful projects for our existing client base. This is a varied, hands-on role combining project management and close collaboration across teams. OneDB, WTW's blended service proposition for small to medium sized DB pension schemes, represents one of our fastest-growing areas of business in the UK. At its heart OneDB offers a 'one-stop-shop' approach to administration, actuarial and investment services underpinned by the latest technology. Such is the success of OneDB that, in the last year, we have won over 13 new appointments. Sitting within our Retirement business and reporting to a Senior Director, you will be responsible for ensuring all onboarding delivery milestones are met, tracking and reporting on progress in relation to data installation, payroll set up, calculation automation and admin go live readiness. Acting as functional manager for all install team members, you will work closely with our expert sub-teams across Data, Calculations and Transitions, assigning tasks to them and holding them to agreed quality standards and timescales. You will also act as the primary point of contact with the ceding administrator. In addition, you will work in close partnership with the OneDB Service Transition Programme Manager to agree the implementation project plan for each client install and will be responsible for ensuring install team deadlines are met, or where delivery is delayed, that mitigations are put in place to ensure the overall service transition is not put at risk. Whilst the Service Transition Programme Manager is responsible for managing the client relationship throughout the onboarding and early stabilisation stages, you will support them by providing transparent progress updates and supporting with client queries as necessary. You may also be asked to join client meetings from time to time to provide more detailed updates on the transition. In addition to new client onboards, you may be called upon to manage a range of projects for existing clients, such as GMP equalisation, buy-in/buy-out readiness, benefit rectification, scheme mergers, wind-ups and other pension change initiatives. In doing so, you will coordinate colleagues across multiple lines of business, together with administrators, actuaries and external partners. This role will suit someone with strong project management skills gained in pensions project delivery, ideally with experience managing administration system installations, and who enjoys the challenge of troubleshooting complex issues. Why This Role is Exciting Work with a wide variety of pension schemes Be part of a growing team, contributing to new project areas and strategic initiatives Opportunity to develop deeper knowledge in specialist DB project areas such as actuarial valuations, GMP Equalisation and de-risking transactions A dynamic role that blends project delivery with problem-solving and cross-functional leadership This role may occasionally require travel for face-to-face team, delivery and client meetings. The majority of our colleagues work in a hybrid style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. The Role Own the end-to-end delivery plan for activities undertaken by the install team for each individual onboard, adhering to milestones within the implementation project plan as agreed with the Service Transition Programme Manager at outset Assign deliverables to expert sub-teams across Data, Calculations and Transitions, holding colleagues to agreed quality standards and deadlines Act as the point of contact with the ceding administrator, managing the flow of data and information throughout the onboard, setting the milestones and ensuring the ceding administrator delivers the data as set out in the milestones document Provide functional direction to all colleagues involved in delivery, including non-core teams such as actuarial and P&DS, aligning workstreams and resolving competing priorities Manage risks, issues and decisions throughout the onboard, maintaining a clear record and escalating promptly where quality or timescales are at risk Report transparently on progress at individual client level to the Programme Manager, supporting client queries and stakeholder communications as required Provide hands-on delivery support through implementation, transition and stabilisation to ensure a high-quality onboarding experience Work with client consultants and internal specialists on technical requirements, particularly benefit clarification Qualifications What you'll bring Proven experience leading complex DB Pensions implementation and change projects Excellent project, risk and stakeholder management skills, with the ability to negotiate and operate effectively across teams Track record of leading multi-disciplinary delivery teams, including colleagues who do not report to you directly, and of building strong working relationships across a business Collaborative, self-motivated, and comfortable working with ambiguity High emotional intelligence with excellent written and verbal communication skills Ability to manage a large and diverse workload while delivering high-quality outcomes Strong problem-solving skills, with the confidence to develop and challenge ideas to meet client and business needs Proficient in Microsoft Excel, Word, PowerPoint, and Project Firm commitment to professional excellence and high-quality service delivery What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Oct 22, 2026
Full time
Description The DB Pensions Implementation Manager plays a central role in transitioning services for new clients into OneDB and delivering impactful projects for our existing client base. This is a varied, hands-on role combining project management and close collaboration across teams. OneDB, WTW's blended service proposition for small to medium sized DB pension schemes, represents one of our fastest-growing areas of business in the UK. At its heart OneDB offers a 'one-stop-shop' approach to administration, actuarial and investment services underpinned by the latest technology. Such is the success of OneDB that, in the last year, we have won over 13 new appointments. Sitting within our Retirement business and reporting to a Senior Director, you will be responsible for ensuring all onboarding delivery milestones are met, tracking and reporting on progress in relation to data installation, payroll set up, calculation automation and admin go live readiness. Acting as functional manager for all install team members, you will work closely with our expert sub-teams across Data, Calculations and Transitions, assigning tasks to them and holding them to agreed quality standards and timescales. You will also act as the primary point of contact with the ceding administrator. In addition, you will work in close partnership with the OneDB Service Transition Programme Manager to agree the implementation project plan for each client install and will be responsible for ensuring install team deadlines are met, or where delivery is delayed, that mitigations are put in place to ensure the overall service transition is not put at risk. Whilst the Service Transition Programme Manager is responsible for managing the client relationship throughout the onboarding and early stabilisation stages, you will support them by providing transparent progress updates and supporting with client queries as necessary. You may also be asked to join client meetings from time to time to provide more detailed updates on the transition. In addition to new client onboards, you may be called upon to manage a range of projects for existing clients, such as GMP equalisation, buy-in/buy-out readiness, benefit rectification, scheme mergers, wind-ups and other pension change initiatives. In doing so, you will coordinate colleagues across multiple lines of business, together with administrators, actuaries and external partners. This role will suit someone with strong project management skills gained in pensions project delivery, ideally with experience managing administration system installations, and who enjoys the challenge of troubleshooting complex issues. Why This Role is Exciting Work with a wide variety of pension schemes Be part of a growing team, contributing to new project areas and strategic initiatives Opportunity to develop deeper knowledge in specialist DB project areas such as actuarial valuations, GMP Equalisation and de-risking transactions A dynamic role that blends project delivery with problem-solving and cross-functional leadership This role may occasionally require travel for face-to-face team, delivery and client meetings. The majority of our colleagues work in a hybrid style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. The Role Own the end-to-end delivery plan for activities undertaken by the install team for each individual onboard, adhering to milestones within the implementation project plan as agreed with the Service Transition Programme Manager at outset Assign deliverables to expert sub-teams across Data, Calculations and Transitions, holding colleagues to agreed quality standards and deadlines Act as the point of contact with the ceding administrator, managing the flow of data and information throughout the onboard, setting the milestones and ensuring the ceding administrator delivers the data as set out in the milestones document Provide functional direction to all colleagues involved in delivery, including non-core teams such as actuarial and P&DS, aligning workstreams and resolving competing priorities Manage risks, issues and decisions throughout the onboard, maintaining a clear record and escalating promptly where quality or timescales are at risk Report transparently on progress at individual client level to the Programme Manager, supporting client queries and stakeholder communications as required Provide hands-on delivery support through implementation, transition and stabilisation to ensure a high-quality onboarding experience Work with client consultants and internal specialists on technical requirements, particularly benefit clarification Qualifications What you'll bring Proven experience leading complex DB Pensions implementation and change projects Excellent project, risk and stakeholder management skills, with the ability to negotiate and operate effectively across teams Track record of leading multi-disciplinary delivery teams, including colleagues who do not report to you directly, and of building strong working relationships across a business Collaborative, self-motivated, and comfortable working with ambiguity High emotional intelligence with excellent written and verbal communication skills Ability to manage a large and diverse workload while delivering high-quality outcomes Strong problem-solving skills, with the confidence to develop and challenge ideas to meet client and business needs Proficient in Microsoft Excel, Word, PowerPoint, and Project Firm commitment to professional excellence and high-quality service delivery What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Description Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our office in Welwyn working hybrid. You will work within a team to provide a high-quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. This gives you the opportunity to work on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. Qualifications What you'll bring Previous experience working in an occupational pension administration team (DB and/or DC experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (OGB2)
Oct 22, 2026
Full time
Description Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our office in Welwyn working hybrid. You will work within a team to provide a high-quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. This gives you the opportunity to work on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. Qualifications What you'll bring Previous experience working in an occupational pension administration team (DB and/or DC experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (OGB2)
Description Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our offices in Redhill working hybrid. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. This gives you the opportunity to work on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. Qualifications What you'll bring Previous experience working in an occupational pension administration team (DB experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (OGB2)
Oct 22, 2026
Full time
Description Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our offices in Redhill working hybrid. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. This gives you the opportunity to work on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. Qualifications What you'll bring Previous experience working in an occupational pension administration team (DB experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email (OGB2)
Join Our Team as a Pensions Administrator Location: Derby, Derbyshire Salary: £28,715 for a 36-hour contract, or £31,905 for 40 hours, plus bonus. Brightwell continues to experience significant growth, and our new office location reflects this momentum. We're now looking to appoint a Pensions Administrator to be part of this exciting development. Are you passionate about pensions and providing high-quality service? Would you be keen to work in an exciting, growing, award-winning business in a highly supportive environment? If so, we want to hear from you! Due to growth and our ongoing development plan, we are seeking Defined Benefit (DB) pension administrators to join our dynamic team. What you'll do: Provide a best-in-class service to pension scheme members, communicating with them both in writing and verbally, processing casework accurately in accordance with scheme rules and pensions legislation. Maintain and update relevant pension administration systems or databases to ensure accuracy of information and corresponding benefit entitlements. Proactively contribute to the team and share ideas for continuous improvement, with a focus on both removing waste and providing a better member experience. Document work processes and provide support to the other members of the Member Services teams. Assist with one-off projects This role would suit someone with: A minimum of two years' experience of DB pension administration or equivalent capability. Up to date understanding of relevant UK pension legislation. Excellent communication skills, with the ability to adapt approach to different audiences and situations. Experience of working in a professional, customer focussed environment providing high levels of service. Achievement of or progress in achieving a pensions industry qualification. Experience in pension software products. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 7%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Oct 22, 2026
Full time
Join Our Team as a Pensions Administrator Location: Derby, Derbyshire Salary: £28,715 for a 36-hour contract, or £31,905 for 40 hours, plus bonus. Brightwell continues to experience significant growth, and our new office location reflects this momentum. We're now looking to appoint a Pensions Administrator to be part of this exciting development. Are you passionate about pensions and providing high-quality service? Would you be keen to work in an exciting, growing, award-winning business in a highly supportive environment? If so, we want to hear from you! Due to growth and our ongoing development plan, we are seeking Defined Benefit (DB) pension administrators to join our dynamic team. What you'll do: Provide a best-in-class service to pension scheme members, communicating with them both in writing and verbally, processing casework accurately in accordance with scheme rules and pensions legislation. Maintain and update relevant pension administration systems or databases to ensure accuracy of information and corresponding benefit entitlements. Proactively contribute to the team and share ideas for continuous improvement, with a focus on both removing waste and providing a better member experience. Document work processes and provide support to the other members of the Member Services teams. Assist with one-off projects This role would suit someone with: A minimum of two years' experience of DB pension administration or equivalent capability. Up to date understanding of relevant UK pension legislation. Excellent communication skills, with the ability to adapt approach to different audiences and situations. Experience of working in a professional, customer focussed environment providing high levels of service. Achievement of or progress in achieving a pensions industry qualification. Experience in pension software products. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 7%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Location: Trowbridge, Wiltshire - fully site-based Hours: 37.5 hours per week, Monday - Friday Start Date: Negotiable Annual Salary: £25,837.50 About the role An opportunity has arisen for a highly organised and motivated administrator to support our Stores team. In addition to undertaking administrative tasks, you will coordinate information between our nationwide team of service engineers, managers, and internal departments. You will also maintain accurate CRM records and ensure key activities are completed accurately, efficiently and on time. About AlertSystems AlertSystems is a successful, growing UK business providing innovative electronic security, fire and monitoring solutions to organisations nationwide. We combine technical expertise, leading technology and a strong customer focus to help protect people, premises and assets. Key Responsibilities Manage stock requests from field-based service engineers and managers. Source bespoke and non-stock items, obtain quotations, and place orders with approved suppliers following authorisation. Investigate, identify and resolve supplier issues, discrepancies and delivery queries. Process stock fulfilment requests and equipment returns in line with engineer and operational requirements. Maintain accurate stock records including V-Cupboards, using commercial CRM systems. Identify, reserve and allocate stocked items. Prepare parcels for daily courier collections. Arrange the hire and off hire of cherry pickers and other access equipment for customer sites. Carry out regular stock takes. Assist with organising the Storeroom and outside storage containers, maintaining a safe clean and orderly environment. Undertake some manual handling duties where required in accordance with health and safety procedures. About You Good Microsoft Office skills, particularly Outlook, Word and Excel. Strong organisational and multitasking skills. Excellent written and verbal communication skills. Willingness to learn and confidently use CRM and business systems. Ability to work proactively using your own initiative. What We Offer A permanent, full time role. 22 days annual holiday, increasing with length of service, plus Bank Holidays. Additional day off for your birthday. Group pension contributions. Group Life Insurance. Free on-site parking. Employee Benefits Programmes. Working hours: Monday-Thursday 08:30-17:00 and Friday 08:30-16:30. PLEASE NOTE: Thank you for your application, unfortunately we can only respond to those offering the most relevant skills and experience as outlined in our advert. If you have not received an interview date within 14 working days of your email, please presume your application has been unsuccessful on this occasion. (No agencies).
Oct 21, 2026
Full time
Location: Trowbridge, Wiltshire - fully site-based Hours: 37.5 hours per week, Monday - Friday Start Date: Negotiable Annual Salary: £25,837.50 About the role An opportunity has arisen for a highly organised and motivated administrator to support our Stores team. In addition to undertaking administrative tasks, you will coordinate information between our nationwide team of service engineers, managers, and internal departments. You will also maintain accurate CRM records and ensure key activities are completed accurately, efficiently and on time. About AlertSystems AlertSystems is a successful, growing UK business providing innovative electronic security, fire and monitoring solutions to organisations nationwide. We combine technical expertise, leading technology and a strong customer focus to help protect people, premises and assets. Key Responsibilities Manage stock requests from field-based service engineers and managers. Source bespoke and non-stock items, obtain quotations, and place orders with approved suppliers following authorisation. Investigate, identify and resolve supplier issues, discrepancies and delivery queries. Process stock fulfilment requests and equipment returns in line with engineer and operational requirements. Maintain accurate stock records including V-Cupboards, using commercial CRM systems. Identify, reserve and allocate stocked items. Prepare parcels for daily courier collections. Arrange the hire and off hire of cherry pickers and other access equipment for customer sites. Carry out regular stock takes. Assist with organising the Storeroom and outside storage containers, maintaining a safe clean and orderly environment. Undertake some manual handling duties where required in accordance with health and safety procedures. About You Good Microsoft Office skills, particularly Outlook, Word and Excel. Strong organisational and multitasking skills. Excellent written and verbal communication skills. Willingness to learn and confidently use CRM and business systems. Ability to work proactively using your own initiative. What We Offer A permanent, full time role. 22 days annual holiday, increasing with length of service, plus Bank Holidays. Additional day off for your birthday. Group pension contributions. Group Life Insurance. Free on-site parking. Employee Benefits Programmes. Working hours: Monday-Thursday 08:30-17:00 and Friday 08:30-16:30. PLEASE NOTE: Thank you for your application, unfortunately we can only respond to those offering the most relevant skills and experience as outlined in our advert. If you have not received an interview date within 14 working days of your email, please presume your application has been unsuccessful on this occasion. (No agencies).
Are you an experienced Pensions Administrator looking for a new an interesting challenge? My client is an established financial services company seeking a detail-focused professional with exposure to Defined Benefit pension administration. This is an exciting and unique opportunity to join a growing client service team supporting members throughout the pension lifecycle while ensuring exceptional service standards and regulatory compliance. Key Responsibilities Administer pension scheme member records accurately and efficiently. Calculate pension entitlements and support member queries. Assist with pension payroll activities, including pensioner payments and changes. Maintain accurate records and documentation in line with GDPR and pension legislation. Liaise with trustees, scheme members, payroll teams, actuaries, and third-party providers. Ensure compliance with pension regulations, scheme rules, and internal governance procedures. Contribute to process improvements and service excellence initiatives. About You Previous experience in pensions administration or pensions payroll, or employee benefits administration. Good understanding of defined benefit pension schemes. Knowledge of pension legislation and regulatory requirements. Experience handling pension queries and member communications. Excellent numerical, analytical, and problem-solving skills. Strong attention to detail and commitment to accuracy. Good Microsoft Excel skills would be advantageous. Ability to manage multiple priorities and work to deadlines. This is a great opportunity to join a blue chip financial services organisation offering a great working environment, generous benefits package and excellent prospects for development.
Oct 20, 2026
Full time
Are you an experienced Pensions Administrator looking for a new an interesting challenge? My client is an established financial services company seeking a detail-focused professional with exposure to Defined Benefit pension administration. This is an exciting and unique opportunity to join a growing client service team supporting members throughout the pension lifecycle while ensuring exceptional service standards and regulatory compliance. Key Responsibilities Administer pension scheme member records accurately and efficiently. Calculate pension entitlements and support member queries. Assist with pension payroll activities, including pensioner payments and changes. Maintain accurate records and documentation in line with GDPR and pension legislation. Liaise with trustees, scheme members, payroll teams, actuaries, and third-party providers. Ensure compliance with pension regulations, scheme rules, and internal governance procedures. Contribute to process improvements and service excellence initiatives. About You Previous experience in pensions administration or pensions payroll, or employee benefits administration. Good understanding of defined benefit pension schemes. Knowledge of pension legislation and regulatory requirements. Experience handling pension queries and member communications. Excellent numerical, analytical, and problem-solving skills. Strong attention to detail and commitment to accuracy. Good Microsoft Excel skills would be advantageous. Ability to manage multiple priorities and work to deadlines. This is a great opportunity to join a blue chip financial services organisation offering a great working environment, generous benefits package and excellent prospects for development.
Business Central Systems Administrator Worcester Onsite, Monday-Friday, 8am-5pm £40,000-£45,000 per annum, depending on experience Quarterly bonus scheme VIQU has partnered with a growing manufacturer serving the construction sector to recruit a Business Central Administrator Dynamics 365 . This is an opportunity to become the dedicated in-house Business Central resource within a growing IT function, taking ownership of BAU administration while developing your AL capability as part of a wider digitalisation programme. This Business Central Administrator Dynamics 365 position is particularly suited to an experienced administrator who wants to build development capability while retaining genuine ownership of a live Business Central environment. Key Responsibilities of the Business Central Systems Administrator Own day-to-day Business Central administration and user support. Manage users, licences, roles, permissions and security groups. Maintain posting groups, dimensions, workflows, number series and job queues. Manage imports, bulk updates, data cleansing and master data. Manage BC environments, sandboxes, updates and installed extensions. Build reports, Excel layouts, views and role centre personalisation. Log, triage and manage Business Central issues and change requests. Work with Microsoft partners and app vendors on support and development. Build straightforward AL extensions using Visual Studio Code. Test and document changes before production release. Support users and help translate business requirements into system improvements. Key Requirements of the Business Central Systems Administrator 3-5 years' hands-on Business Central or Dynamics NAV administration experience. Strong Business Central configuration, permissions and workflow knowledge. Experience with data imports, bulk updates, cleansing and reconciliation. Strong Excel skills. Strong troubleshooting and end-user support experience. Understanding of controlled testing, releases and documentation. Genuine interest in developing AL and Business Central development skills. Some AL or Visual Studio Code experience would be advantageous. Manufacturing, distribution, stock, warehousing or batch/lot experience would be beneficial. Benefits include 23 days' holiday plus bank holidays, your birthday as a paid day off, private medical insurance, quarterly bonus scheme, pension salary sacrifice, gym membership, Christmas shutdown, onsite parking and professional development opportunities. Apply now to speak with VIQU IT in confidence or contact Donatella Da Silva on the VIQU website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more roles, IT Recruitment on LinkedIn.
Oct 20, 2026
Full time
Business Central Systems Administrator Worcester Onsite, Monday-Friday, 8am-5pm £40,000-£45,000 per annum, depending on experience Quarterly bonus scheme VIQU has partnered with a growing manufacturer serving the construction sector to recruit a Business Central Administrator Dynamics 365 . This is an opportunity to become the dedicated in-house Business Central resource within a growing IT function, taking ownership of BAU administration while developing your AL capability as part of a wider digitalisation programme. This Business Central Administrator Dynamics 365 position is particularly suited to an experienced administrator who wants to build development capability while retaining genuine ownership of a live Business Central environment. Key Responsibilities of the Business Central Systems Administrator Own day-to-day Business Central administration and user support. Manage users, licences, roles, permissions and security groups. Maintain posting groups, dimensions, workflows, number series and job queues. Manage imports, bulk updates, data cleansing and master data. Manage BC environments, sandboxes, updates and installed extensions. Build reports, Excel layouts, views and role centre personalisation. Log, triage and manage Business Central issues and change requests. Work with Microsoft partners and app vendors on support and development. Build straightforward AL extensions using Visual Studio Code. Test and document changes before production release. Support users and help translate business requirements into system improvements. Key Requirements of the Business Central Systems Administrator 3-5 years' hands-on Business Central or Dynamics NAV administration experience. Strong Business Central configuration, permissions and workflow knowledge. Experience with data imports, bulk updates, cleansing and reconciliation. Strong Excel skills. Strong troubleshooting and end-user support experience. Understanding of controlled testing, releases and documentation. Genuine interest in developing AL and Business Central development skills. Some AL or Visual Studio Code experience would be advantageous. Manufacturing, distribution, stock, warehousing or batch/lot experience would be beneficial. Benefits include 23 days' holiday plus bank holidays, your birthday as a paid day off, private medical insurance, quarterly bonus scheme, pension salary sacrifice, gym membership, Christmas shutdown, onsite parking and professional development opportunities. Apply now to speak with VIQU IT in confidence or contact Donatella Da Silva on the VIQU website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more roles, IT Recruitment on LinkedIn.
Take on larger projects, more influential client relationships and a visible role in the growth of an established Manchester building surveying team. The successful Senior Chartered Building Surveyor will join a nationally recognised construction consultancy with a growing Manchester office and a strong pipeline across commercial, public sector, regeneration and healthcare. The role combines access to major clients and specialist resources with meaningful responsibility for local delivery and relationships. The Senior Chartered Building Surveyor Role The Senior Chartered Building Surveyor will focus on complex projects, technical leadership and client account growth, managing instructions from initial brief through to completion. You will remain close to clients and delivery, working with colleagues across surveying, project management, cost consultancy and design where the instruction requires it. The Senior Chartered Building Surveyor will also mentor junior colleagues, review technical output and help convert strong client relationships into repeat instructions. It is a role for someone who wants more influence and progression without moving away from the work they enjoy. Duties of the Senior Chartered Building Surveyor to include: Lead projects from initial advice through to completion Act as Contract Administrator and Project Manager Prepare specifications, tenders and technical reports Undertake surveys, defect analysis and due diligence Manage client communication and project reporting Coordinate internal and external consultant teams Review junior surveyors' work Support bids and regional business development Maintain strong technical and service standards The Person? The successful Senior Chartered Building Surveyor will be technically confident, commercially aware and capable of managing clients and competing priorities with limited supervision. The Senior Chartered Building Surveyor will ideally have: MRICS qualification A relevant Building Surveying degree Construction consultancy experience Strong project and professional services knowledge Confident written and verbal communication skills The ability to manage clients and consultant teams Experience supporting junior surveyors Commercial awareness and an interest in growth A strong track record of independent project delivery In Return ? £60,000 - £72,000 Annual performance bonus Car allowance 25 days' annual leave plus bank holidays Flexible hybrid working Private medical insurance Company pension and life assurance Professional subscriptions paid If you believe you can deliver this rewarding role to a high standard, or are a Building Surveyor considering your next career move, please contact Stuart Miller at Brandon James on . Ref: SM082601 Senior Chartered Building Surveyor / Chartered Building Surveyor / MRICS / Manchester
Oct 20, 2026
Full time
Take on larger projects, more influential client relationships and a visible role in the growth of an established Manchester building surveying team. The successful Senior Chartered Building Surveyor will join a nationally recognised construction consultancy with a growing Manchester office and a strong pipeline across commercial, public sector, regeneration and healthcare. The role combines access to major clients and specialist resources with meaningful responsibility for local delivery and relationships. The Senior Chartered Building Surveyor Role The Senior Chartered Building Surveyor will focus on complex projects, technical leadership and client account growth, managing instructions from initial brief through to completion. You will remain close to clients and delivery, working with colleagues across surveying, project management, cost consultancy and design where the instruction requires it. The Senior Chartered Building Surveyor will also mentor junior colleagues, review technical output and help convert strong client relationships into repeat instructions. It is a role for someone who wants more influence and progression without moving away from the work they enjoy. Duties of the Senior Chartered Building Surveyor to include: Lead projects from initial advice through to completion Act as Contract Administrator and Project Manager Prepare specifications, tenders and technical reports Undertake surveys, defect analysis and due diligence Manage client communication and project reporting Coordinate internal and external consultant teams Review junior surveyors' work Support bids and regional business development Maintain strong technical and service standards The Person? The successful Senior Chartered Building Surveyor will be technically confident, commercially aware and capable of managing clients and competing priorities with limited supervision. The Senior Chartered Building Surveyor will ideally have: MRICS qualification A relevant Building Surveying degree Construction consultancy experience Strong project and professional services knowledge Confident written and verbal communication skills The ability to manage clients and consultant teams Experience supporting junior surveyors Commercial awareness and an interest in growth A strong track record of independent project delivery In Return ? £60,000 - £72,000 Annual performance bonus Car allowance 25 days' annual leave plus bank holidays Flexible hybrid working Private medical insurance Company pension and life assurance Professional subscriptions paid If you believe you can deliver this rewarding role to a high standard, or are a Building Surveyor considering your next career move, please contact Stuart Miller at Brandon James on . Ref: SM082601 Senior Chartered Building Surveyor / Chartered Building Surveyor / MRICS / Manchester
The Role The Technical System Administrators are responsible for the maintenance of the company's internal technical infrastructure. The role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation / automation of software rollout using Ninite/PDQ • Configuring and monitoring of Anti-virus software & Mobile Device Management • Firewall/Switch management - Configuration, patching and upgrading • Administering Microsoft Active Directory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation • Management of video conferencing • Management of enterprise level phone system • Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage systems including network troubleshooting • Continuously improving and keeping up with the IT business needs of the organisation • Configuring/Testing new hardware and software technologies • Actively resolving problems and issues with computer and server systems • International travel to audit data centres, oversee upgrades, verifying network and hardware suitability This position would suit a technically minded individual with a passion for exploring the latest software and hardware technologies. This role offers a fantastic opportunity to work alongside the Technical Operations team with the potential to take on additional responsibilities such as database administration, technical research and development and infrastructure engineering. About TPP TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care. Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future. TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds' "Top Company for Graduates to Work For", and were the overall winners for 2026/2027 in addition to awards for 'Best Salary', 'Benefits', 'Responsibility', 'Management' and 'Career Progression'. We have also been consistently named in the Times Top 100 Graduate Employers list. Salary and Benefits We will give you an excellent starting salary of £45,000 with outstanding annual pay reviews. Your salary will increase rapidly during your time at the company. You will also receive a range of benefits, including: • Fantastic holiday entitlement • Regular social events • Opportunities to travel internationally • Life insurance • BUPA Health, Dental and Travel cover • Pub Fridays • £300 birthday meal allowance To read what it's like to work at TPP and to see our full list of benefits, visit our website. Requirements • Achieved / Predicted 2:1 or above in a degree of any discipline or 1 year working in a 2nd Line IT Support role To apply, please visit our website and send your CV. Successful candidates will usually be contacted within two weeks. Please be aware that applications will be kept on file for up to 12 months.
Oct 20, 2026
Full time
The Role The Technical System Administrators are responsible for the maintenance of the company's internal technical infrastructure. The role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation / automation of software rollout using Ninite/PDQ • Configuring and monitoring of Anti-virus software & Mobile Device Management • Firewall/Switch management - Configuration, patching and upgrading • Administering Microsoft Active Directory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation • Management of video conferencing • Management of enterprise level phone system • Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage systems including network troubleshooting • Continuously improving and keeping up with the IT business needs of the organisation • Configuring/Testing new hardware and software technologies • Actively resolving problems and issues with computer and server systems • International travel to audit data centres, oversee upgrades, verifying network and hardware suitability This position would suit a technically minded individual with a passion for exploring the latest software and hardware technologies. This role offers a fantastic opportunity to work alongside the Technical Operations team with the potential to take on additional responsibilities such as database administration, technical research and development and infrastructure engineering. About TPP TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care. Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future. TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds' "Top Company for Graduates to Work For", and were the overall winners for 2026/2027 in addition to awards for 'Best Salary', 'Benefits', 'Responsibility', 'Management' and 'Career Progression'. We have also been consistently named in the Times Top 100 Graduate Employers list. Salary and Benefits We will give you an excellent starting salary of £45,000 with outstanding annual pay reviews. Your salary will increase rapidly during your time at the company. You will also receive a range of benefits, including: • Fantastic holiday entitlement • Regular social events • Opportunities to travel internationally • Life insurance • BUPA Health, Dental and Travel cover • Pub Fridays • £300 birthday meal allowance To read what it's like to work at TPP and to see our full list of benefits, visit our website. Requirements • Achieved / Predicted 2:1 or above in a degree of any discipline or 1 year working in a 2nd Line IT Support role To apply, please visit our website and send your CV. Successful candidates will usually be contacted within two weeks. Please be aware that applications will be kept on file for up to 12 months.
FindCore are thrilled to be assisting a leading multidisciplinary property and construction consultancy with the recruitment of a Head of Building Surveying . This is a full-time, permanent position based in London , with hybrid working . Following significant investment, the consultancy has ambitious expansion plans across Building Surveying, Project Management and Cost Management. This is an opportunity to lead and grow its Manchester Building Surveying service, with considerable autonomy to develop client relationships, win new work and recruit a team around you. The role would suit an established Associate Director or Director, or an experienced senior Building Surveyor ready to take the next step. Salary Competitive salary + bonus + pension. Key Responsibilities Lead the development and growth of the Manchester Building Surveying service. Develop new and existing client relationships across Manchester and the wider North West. Build a sustainable pipeline of work, leading proposals, tenders and client presentations. Work with the consultancy's Project Management and Cost Management teams to identify opportunities across the existing client base. Recruit, manage and develop a Building Surveying team as the workload grows. Take responsibility for fees, resourcing, utilisation, profitability and overall team performance. Provide senior technical oversight across professional and project-based Building Surveying services. Oversee building and condition surveys, planned preventative maintenance programmes, technical due diligence and building pathology investigations. Oversee Schedules of Condition, Dilapidations and Reinstatement Cost Assessments. Lead refurbishment, maintenance, repair and insurance reinstatement projects, including Contract Administrator and Employer's Agent appointments. Maintain technical standards and quality controls, providing guidance and mentoring to colleagues. Work closely with the wider UK leadership team to shape the service's strategy and long-term growth. Skills & Experience MRICS Chartered status and a degree in Building Surveying or a related construction or property discipline. Significant Building Surveying experience within a consultancy or multidisciplinary professional environment. A strong track record at Director, Associate Director or senior leadership level. Experience developing client relationships, winning work and identifying new business opportunities. An established network within the Manchester or wider North West property and construction market. Experience building, managing and developing teams, with a strong understanding of fees, resources and profitability. A broad technical background covering surveys, planned preventative maintenance, technical due diligence, dilapidations and building pathology. Experience delivering refurbishment and remedial works, administering contracts and working with JCT forms of contract. Good knowledge of UK Building Regulations, CDM Regulations and relevant statutory requirements. Strong leadership, communication and client management skills, with the drive to build and grow a service. Full UK driving licence. Please apply via the link.
Oct 20, 2026
Full time
FindCore are thrilled to be assisting a leading multidisciplinary property and construction consultancy with the recruitment of a Head of Building Surveying . This is a full-time, permanent position based in London , with hybrid working . Following significant investment, the consultancy has ambitious expansion plans across Building Surveying, Project Management and Cost Management. This is an opportunity to lead and grow its Manchester Building Surveying service, with considerable autonomy to develop client relationships, win new work and recruit a team around you. The role would suit an established Associate Director or Director, or an experienced senior Building Surveyor ready to take the next step. Salary Competitive salary + bonus + pension. Key Responsibilities Lead the development and growth of the Manchester Building Surveying service. Develop new and existing client relationships across Manchester and the wider North West. Build a sustainable pipeline of work, leading proposals, tenders and client presentations. Work with the consultancy's Project Management and Cost Management teams to identify opportunities across the existing client base. Recruit, manage and develop a Building Surveying team as the workload grows. Take responsibility for fees, resourcing, utilisation, profitability and overall team performance. Provide senior technical oversight across professional and project-based Building Surveying services. Oversee building and condition surveys, planned preventative maintenance programmes, technical due diligence and building pathology investigations. Oversee Schedules of Condition, Dilapidations and Reinstatement Cost Assessments. Lead refurbishment, maintenance, repair and insurance reinstatement projects, including Contract Administrator and Employer's Agent appointments. Maintain technical standards and quality controls, providing guidance and mentoring to colleagues. Work closely with the wider UK leadership team to shape the service's strategy and long-term growth. Skills & Experience MRICS Chartered status and a degree in Building Surveying or a related construction or property discipline. Significant Building Surveying experience within a consultancy or multidisciplinary professional environment. A strong track record at Director, Associate Director or senior leadership level. Experience developing client relationships, winning work and identifying new business opportunities. An established network within the Manchester or wider North West property and construction market. Experience building, managing and developing teams, with a strong understanding of fees, resources and profitability. A broad technical background covering surveys, planned preventative maintenance, technical due diligence, dilapidations and building pathology. Experience delivering refurbishment and remedial works, administering contracts and working with JCT forms of contract. Good knowledge of UK Building Regulations, CDM Regulations and relevant statutory requirements. Strong leadership, communication and client management skills, with the drive to build and grow a service. Full UK driving licence. Please apply via the link.
A Bristol consultancy is offering a Chartered Building Surveyor the autonomy of a smaller practice, the variety of a broad client base and a clear route to more senior responsibility. The successful Chartered Building Surveyor will join an independent construction consultancy working across commercial, heritage, residential and hospitality. The practice has built its reputation through senior-level advice and repeat clients, offering the breadth of interesting work without the layers and internal competition often found in a corporate environment. The Chartered Building Surveyor Role The Chartered Building Surveyor will focus on professional services, refurbishment projects and neighbourly matters, managing instructions from initial brief through to completion. You will remain close to clients and delivery, working with colleagues across surveying, project management, cost consultancy and design where the instruction requires it. The position provides a balanced mix of project and professional work, allowing the Chartered Building Surveyor to deepen technical expertise while taking increasing ownership of clients, fees and project outcomes. Duties of the Chartered Building Surveyor to include: Lead projects from initial advice through to completion Act as Contract Administrator and Project Manager Prepare specifications, tenders and technical reports Undertake surveys, defect analysis and due diligence Manage client communication and project reporting Coordinate internal and external consultant teams Deliver dilapidations and planned maintenance advice Support fee proposals and repeat business Mentor junior staff where appropriate The Person? The successful Chartered Building Surveyor will be technically confident, commercially aware and capable of managing clients and competing priorities with limited supervision. The Chartered Building Surveyor will ideally have: MRICS qualification A relevant Building Surveying degree Construction consultancy experience Strong project and professional services knowledge Confident written and verbal communication skills The ability to manage clients and consultant teams Sound JCT contract knowledge Ability to develop client relationships A practical and collaborative approach In Return ? £55,000 - £65,000 (DoE) Annual performance bonus Car allowance 25 days' annual leave plus bank holidays Flexible hybrid working Private medical insurance Company pension and life assurance Professional subscriptions paid If you believe you can deliver this rewarding role to a high standard, or are a Building Surveyor considering your next career move, please contact Stuart Miller at Brandon James on . Ref: SM072627 Chartered Building Surveyor / Chartered Building Surveyor / MRICS / Bristol
Oct 20, 2026
Full time
A Bristol consultancy is offering a Chartered Building Surveyor the autonomy of a smaller practice, the variety of a broad client base and a clear route to more senior responsibility. The successful Chartered Building Surveyor will join an independent construction consultancy working across commercial, heritage, residential and hospitality. The practice has built its reputation through senior-level advice and repeat clients, offering the breadth of interesting work without the layers and internal competition often found in a corporate environment. The Chartered Building Surveyor Role The Chartered Building Surveyor will focus on professional services, refurbishment projects and neighbourly matters, managing instructions from initial brief through to completion. You will remain close to clients and delivery, working with colleagues across surveying, project management, cost consultancy and design where the instruction requires it. The position provides a balanced mix of project and professional work, allowing the Chartered Building Surveyor to deepen technical expertise while taking increasing ownership of clients, fees and project outcomes. Duties of the Chartered Building Surveyor to include: Lead projects from initial advice through to completion Act as Contract Administrator and Project Manager Prepare specifications, tenders and technical reports Undertake surveys, defect analysis and due diligence Manage client communication and project reporting Coordinate internal and external consultant teams Deliver dilapidations and planned maintenance advice Support fee proposals and repeat business Mentor junior staff where appropriate The Person? The successful Chartered Building Surveyor will be technically confident, commercially aware and capable of managing clients and competing priorities with limited supervision. The Chartered Building Surveyor will ideally have: MRICS qualification A relevant Building Surveying degree Construction consultancy experience Strong project and professional services knowledge Confident written and verbal communication skills The ability to manage clients and consultant teams Sound JCT contract knowledge Ability to develop client relationships A practical and collaborative approach In Return ? £55,000 - £65,000 (DoE) Annual performance bonus Car allowance 25 days' annual leave plus bank holidays Flexible hybrid working Private medical insurance Company pension and life assurance Professional subscriptions paid If you believe you can deliver this rewarding role to a high standard, or are a Building Surveyor considering your next career move, please contact Stuart Miller at Brandon James on . Ref: SM072627 Chartered Building Surveyor / Chartered Building Surveyor / MRICS / Bristol
FindCore are thrilled to be assisting a leading multidisciplinary property and construction consultancy with the recruitment of a Senior Building Surveyor . Permanent position. This role will be based in London / Hybrid Salary Fully Negotiable depending on experience + performance-related bonus + professional development support + additional benefits Key Responsibilities Deliver a broad range of professional and project-based building surveying services. Undertake PPM surveys, condition surveys, technical due diligence and building pathology investigations. Prepare specifications, schedules of work, technical reports and Reinstatement Cost Assessments. Manage maintenance, repair, refurbishment and insurance reinstatement projects. Act as Contract Administrator under JCT and SBCC forms of contract. Prepare Schedules of Condition and Dilapidations. Provide clear technical advice and maintain strong relationships with clients. Work collaboratively across multidisciplinary teams while ensuring compliance with CDM Regulations, health and safety requirements and industry standards. Skills & Experience Broad experience delivering professional building surveying services. Strong knowledge of construction technology, building pathology and PPM programmes. Experience managing refurbishment projects and administering JCT or SBCC contracts. Strong technical reporting, organisation and client-management skills. Good understanding of CDM Regulations and relevant health and safety legislation. Competence using Microsoft Office and CAD software. Proactive, commercially aware and able to manage multiple instructions. Full UK driving licence. What's on Offer Salary of £45,000-£75,000, depending on experience. Performance-related bonus. Generous annual leave entitlement. Ongoing CPD and professional development support. Training and further educational assistance. Exposure to a diverse portfolio of commercial, residential and public-sector projects. Opportunity to work across both professional surveying and project-delivery instructions. Clear career-progression opportunities within a growing consultancy. For further information on this opportunity, or any other jobs, please apply via the link below or contact FindCore in the strictest confidence.
Oct 20, 2026
Full time
FindCore are thrilled to be assisting a leading multidisciplinary property and construction consultancy with the recruitment of a Senior Building Surveyor . Permanent position. This role will be based in London / Hybrid Salary Fully Negotiable depending on experience + performance-related bonus + professional development support + additional benefits Key Responsibilities Deliver a broad range of professional and project-based building surveying services. Undertake PPM surveys, condition surveys, technical due diligence and building pathology investigations. Prepare specifications, schedules of work, technical reports and Reinstatement Cost Assessments. Manage maintenance, repair, refurbishment and insurance reinstatement projects. Act as Contract Administrator under JCT and SBCC forms of contract. Prepare Schedules of Condition and Dilapidations. Provide clear technical advice and maintain strong relationships with clients. Work collaboratively across multidisciplinary teams while ensuring compliance with CDM Regulations, health and safety requirements and industry standards. Skills & Experience Broad experience delivering professional building surveying services. Strong knowledge of construction technology, building pathology and PPM programmes. Experience managing refurbishment projects and administering JCT or SBCC contracts. Strong technical reporting, organisation and client-management skills. Good understanding of CDM Regulations and relevant health and safety legislation. Competence using Microsoft Office and CAD software. Proactive, commercially aware and able to manage multiple instructions. Full UK driving licence. What's on Offer Salary of £45,000-£75,000, depending on experience. Performance-related bonus. Generous annual leave entitlement. Ongoing CPD and professional development support. Training and further educational assistance. Exposure to a diverse portfolio of commercial, residential and public-sector projects. Opportunity to work across both professional surveying and project-delivery instructions. Clear career-progression opportunities within a growing consultancy. For further information on this opportunity, or any other jobs, please apply via the link below or contact FindCore in the strictest confidence.
