Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience. The role: The seasonal keyholder will assist management team in encouraging and motivating team to achieve sales target, store sales & KPI. Good working knowledge of store reports and retail message board as well as knowledge of system and procedure to achieve good stock and consistency in stock levels. Assist Management team to ensure process and systems in store are implemented and regularly reviewed ensuring store ops runs smoothly and issues resolved in a timely manner. Support store manager with the planning and organizing of floor moves and implementation of promotions to maximize commercial opportunities and to company standard. This position will assist the management team in the day to day business needs. Part Time 28-30 hours weekly . Located at Woodbury Common Premium Outlets , 548 Debry Lane, Central Valley, NY 10917. What you will do: Deliver outstanding customer service and create memorable client experiences that reflect the luxury brand. Support sales goals through product knowledge, client engagement, and relationship building. Assist with opening and closing procedures, including cash handling, security protocols, and store readiness. Act as a key holder and leader on duty in the absence of store management. Support visual merchandising standards and maintain an elevated store presentation. Assist with inventory management, stock replenishment, cycle counts, and shipment processing. Coach and support team members to ensure a high level of customer service and operational execution. Help maintain compliance with company policies, procedures, and loss prevention standards. Resolve customer concerns professionally and escalate issues as needed. Support special events, promotions, and clienteling initiatives. Assist with receiving, unpacking, processing, and replenishing merchandise shipments in a timely and accurate manner. Maintain organization and cleanliness of both the sales floor and backroom to ensure an efficient and elevated shopping experience. Ensure product is properly stocked, displayed, and stored according to company standards. Support inventory accuracy through proper merchandise handling, stock rotation, and organization of back-of-house areas. What you will need: Must have High School Diploma or GED, some College. Full time position. Minimum of 2 years of sales experience, preferably beauty experience, exceeding sales goals. Minimum of 2 years customer service experience. Some management or leadership experience preferred. Additional Language skills are a plus, Mandarin/Cantonese, Japanese, Portuguese. A reasonable pay range is 18/hr. - 21/hr. plus commission Molton Brown is part of Kao founded in Japan in 1887, at Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results. What you can expect from us: An entrepreneurial environment where passionate and innovative teams come together. Respect, teamwork and collaboration are at the heart of how we work. A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant) A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more Learning and development opportunities Your voice matters here - we value entrepreneurial thinking and innovation from our teams. To find out why 33,000 people across the Globe work at Kao please visit: Discover careers at Kao and how we live our purpose, Kirei - Making Life Beautiful. Our Privacy Policy:
Oct 24, 2026
Full time
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience. The role: The seasonal keyholder will assist management team in encouraging and motivating team to achieve sales target, store sales & KPI. Good working knowledge of store reports and retail message board as well as knowledge of system and procedure to achieve good stock and consistency in stock levels. Assist Management team to ensure process and systems in store are implemented and regularly reviewed ensuring store ops runs smoothly and issues resolved in a timely manner. Support store manager with the planning and organizing of floor moves and implementation of promotions to maximize commercial opportunities and to company standard. This position will assist the management team in the day to day business needs. Part Time 28-30 hours weekly . Located at Woodbury Common Premium Outlets , 548 Debry Lane, Central Valley, NY 10917. What you will do: Deliver outstanding customer service and create memorable client experiences that reflect the luxury brand. Support sales goals through product knowledge, client engagement, and relationship building. Assist with opening and closing procedures, including cash handling, security protocols, and store readiness. Act as a key holder and leader on duty in the absence of store management. Support visual merchandising standards and maintain an elevated store presentation. Assist with inventory management, stock replenishment, cycle counts, and shipment processing. Coach and support team members to ensure a high level of customer service and operational execution. Help maintain compliance with company policies, procedures, and loss prevention standards. Resolve customer concerns professionally and escalate issues as needed. Support special events, promotions, and clienteling initiatives. Assist with receiving, unpacking, processing, and replenishing merchandise shipments in a timely and accurate manner. Maintain organization and cleanliness of both the sales floor and backroom to ensure an efficient and elevated shopping experience. Ensure product is properly stocked, displayed, and stored according to company standards. Support inventory accuracy through proper merchandise handling, stock rotation, and organization of back-of-house areas. What you will need: Must have High School Diploma or GED, some College. Full time position. Minimum of 2 years of sales experience, preferably beauty experience, exceeding sales goals. Minimum of 2 years customer service experience. Some management or leadership experience preferred. Additional Language skills are a plus, Mandarin/Cantonese, Japanese, Portuguese. A reasonable pay range is 18/hr. - 21/hr. plus commission Molton Brown is part of Kao founded in Japan in 1887, at Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results. What you can expect from us: An entrepreneurial environment where passionate and innovative teams come together. Respect, teamwork and collaboration are at the heart of how we work. A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant) A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more Learning and development opportunities Your voice matters here - we value entrepreneurial thinking and innovation from our teams. To find out why 33,000 people across the Globe work at Kao please visit: Discover careers at Kao and how we live our purpose, Kirei - Making Life Beautiful. Our Privacy Policy:
About the Role Land Rover Conwy are seeking a motivated and ambitious individual to join our team as a Trainee Sales Executive with additional Management Support responsibilities. This is an excellent opportunity for someone looking to build a long term career in sales, business development, and operational leadership. Key Responsibilities Support the sales team with lead generation, follow ups, and customer communication Assist management with day to day operational tasks and reporting Photographing, advertising vehicles Provide effective administrative and operational support to the Sales Management team Contribute to team meetings, planning sessions, and performance reviews Vehicle stock management: Assisting with vehicle listings, stock records, pricing information and ensuring vehicles are ready for sale. Team coordination: Liaising with sales staff, management, the service department and other teams to keep operations running smoothly. A full and valid UK driving licence will be of benefit. Please note you may be asked to attend an assessment centre. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Oct 22, 2026
Full time
About the Role Land Rover Conwy are seeking a motivated and ambitious individual to join our team as a Trainee Sales Executive with additional Management Support responsibilities. This is an excellent opportunity for someone looking to build a long term career in sales, business development, and operational leadership. Key Responsibilities Support the sales team with lead generation, follow ups, and customer communication Assist management with day to day operational tasks and reporting Photographing, advertising vehicles Provide effective administrative and operational support to the Sales Management team Contribute to team meetings, planning sessions, and performance reviews Vehicle stock management: Assisting with vehicle listings, stock records, pricing information and ensuring vehicles are ready for sale. Team coordination: Liaising with sales staff, management, the service department and other teams to keep operations running smoothly. A full and valid UK driving licence will be of benefit. Please note you may be asked to attend an assessment centre. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Title: Deputy Service Manager - Criminal Justice Sector Location: Romford, Havering. Please note that this location does not have step free access Salary: £34,400 Shift Pattern: 37.5 hours per week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours on call service for managers. About the Role We are seeking a dedicated Deputy Service Manager to join our Independent Approved Premises (IAP). The service provides accommodation and support for individuals transitioning from custody into the community, helping them address barriers to resettlement, reduce the risk of reoffending, and build positive, independent futures. In this role, you will support the Service Manager in to provide leadership and operational oversight of the service, ensuring residents receive high-quality, person-centred support within a safe, structured, and rehabilitative environment. You will have line management responsibility for frontline staff, supporting, coaching, and developing the team to deliver effective interventions that promote rehabilitation, personal responsibility, and successful reintegration into the community. Key Responsibilities Include: Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions. Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents. Ensure Risk Management processes and policies are followed within the service. Property and housing management, ensuring accommodation standards, timely maintenance and reporting. Striving to ensure excellence and quality in our service delivery. Financial Management of service budget with cost saving mechanisms. About You We're seeking someone who has a genuine passion for supporting individuals involved in the Criminal Justice System and helping create safer communities. You will be a proactive and compassionate leader with the ability to motivate, inspire, and empower a team. Understanding the importance of rehabilitation, risk management, safeguarding, and trauma-informed practice, and who can create an environment where individuals feel supported to develop their skills, build resilience, and achieve positive long-term outcomes. Your ability to balance operational responsibilities with a person-centred approach will be key to your success in this role. What we are looking for: Ability to provide high quality support and line management to staff Ability to motivate and empower a team to achieve KPI's Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency What We Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Oct 21, 2026
Full time
Job Title: Deputy Service Manager - Criminal Justice Sector Location: Romford, Havering. Please note that this location does not have step free access Salary: £34,400 Shift Pattern: 37.5 hours per week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours on call service for managers. About the Role We are seeking a dedicated Deputy Service Manager to join our Independent Approved Premises (IAP). The service provides accommodation and support for individuals transitioning from custody into the community, helping them address barriers to resettlement, reduce the risk of reoffending, and build positive, independent futures. In this role, you will support the Service Manager in to provide leadership and operational oversight of the service, ensuring residents receive high-quality, person-centred support within a safe, structured, and rehabilitative environment. You will have line management responsibility for frontline staff, supporting, coaching, and developing the team to deliver effective interventions that promote rehabilitation, personal responsibility, and successful reintegration into the community. Key Responsibilities Include: Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions. Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents. Ensure Risk Management processes and policies are followed within the service. Property and housing management, ensuring accommodation standards, timely maintenance and reporting. Striving to ensure excellence and quality in our service delivery. Financial Management of service budget with cost saving mechanisms. About You We're seeking someone who has a genuine passion for supporting individuals involved in the Criminal Justice System and helping create safer communities. You will be a proactive and compassionate leader with the ability to motivate, inspire, and empower a team. Understanding the importance of rehabilitation, risk management, safeguarding, and trauma-informed practice, and who can create an environment where individuals feel supported to develop their skills, build resilience, and achieve positive long-term outcomes. Your ability to balance operational responsibilities with a person-centred approach will be key to your success in this role. What we are looking for: Ability to provide high quality support and line management to staff Ability to motivate and empower a team to achieve KPI's Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency What We Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
An excellent opportunity has arisen for a Service Front of House Manager to join Sytner Jaguar Land Rover Northampton. As a Sytner Service Front of House Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high-pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Oct 21, 2026
Full time
An excellent opportunity has arisen for a Service Front of House Manager to join Sytner Jaguar Land Rover Northampton. As a Sytner Service Front of House Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high-pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Location London, Glasgow, Croydon, Manchester or Sheffield. Frequent travel to 2 Marsham Street, London will be required if based elsewhere in the UK. About the job Job summary Home Office Digital designs, builds and runs the technology and services that deliver, at scale, some of the UK's most critical and well-used public services. The digital capability plays a critical part in every part of the Home Office in delivering its mission from how we secure the border and control immigration to issues passports and reducing and preventing crime, supporting these services that impact millions of people every year. The Home Office Digital estate consists of more than 600 systems, enabling critical services such as; 13 million Electronic Travel Authorisations since launch 3 million visa applications annually 130 million border checks each year 7 million passport applications annually 140 million police checks on people, vehicles, and property Migration and Borders Digital (M&B Digital) is part of Home Office Digital. We are a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system. Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Citizenship Services, Immigration Enforcement, Border Force and the Asylum Group. We jointly design services, build, run and sustain them to enable some of the government's most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity. Job description There are four roles available: Asylum Independent Immigration Appeals Authority Digital Deputy Director - This role provides strategic leadership and programme delivery of the Independent Immigration Appeals Authority (IIAA) Programme. This role leads the design, development and delivery of the Programme including all related products and digital services across Home Office Digital, overseeing a blended team of approximately 50 Civil Servants, Managed Suppliers, and managing an annual budget of circa £60 million. The programme scope and budget continues to develop and be defined. Asylum Transformation Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the totality of Asylum Group Directorate and Programmatic structures, part of the wider Migration and Borders system. This role leads the development and delivery of Asylum related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million. Borders, Compliance and Enforcement Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the Border Security Command (BSC) including Home Office Intelligence (HOI), Immigration Enforcement (IE) and Border Force (BF), all as part of the wider Migration and Borders system. This role leads the development and delivery of BSC, IE and BF related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million Passports, Citizenship & Civil Registration Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the UK's passport and civil registration domains, all as part of the wider Migration and Borders system. This role leads the development and delivery of Passports and Civil Registration products, platforms and digital services, overseeing a blended team of approximately 600 Civil Servants and suppliers, and managing an annual budget exceeding £100 million. Key responsibilities: The posts will report into the Migration & Borders Digital Directors and will be part of senior leadership team as well as part of the wider Home Office Digital leadership. Strategic Digital leadership: Set and drive a compelling digital strategy, vision and roadmap. Balance immediate operational priorities with long-term transformation, future trends and wider Home Office and government objectives. Product, Programme and Service Delivery: Lead delivery of high-priority programmes and product portfolios. Embed end-to-end product lifecycle management and ensure services are user-centred, secure, robust, scalable and aligned across policy, operations and digital. Live Service and Continuous Improvement: Ensure effective service management, operational resilience and cyber security. Use performance data, user feedback and emerging technology to improve quality, accessibility and public value. Stakeholder Engagement: Build strategic relationships across business areas, government, suppliers and industry. Translate complex digital issues clearly, build consensus, secure buy-in and provide transparent reporting on progress, risk and challenge. People Leadership: Provide inspirational leadership to multidisciplinary, distributed and blended teams. Empower decision-making, create an inclusive culture of curiosity and experimentation, develop talent and actively support succession planning. Financial, Commercial and Supplier Leadership: Prioritise digital investment, people and projects in line with strategic goals. Manage budgets, contracts and supplier relationships with clear accountability, propriety and value for money. Strategic Alignment: Working with Policy, System Design and Home Office Analysis and Insight to deliver systemic change, recognising the inter-dependencies across the system and delivering across multiple delivery roadmaps alongside Home Office Digital teams and wider Migration and Borders domains. Data, Ethics and responsible Innovation: Champion data ethics and AI governance, ensuring new technology is adopted responsibly and supports public and organisational interests. Person specification Essential Criteria The successful candidate will need to demonstrate: Proven senior leadership of large-scale digital transformation within the public sector. Experience of leading secure, robust, scalable and user-centred digital products, platforms or services at national scale, with clear measures of technical performance, service impact and public value. Demonstrable expertise in a core digital discipline, such as product, delivery, service or engineering, combined with strong portfolio, business change and end-to-end service leadership. Proven ability to build strategic relationships and deliver in high-profile environments involving Ministers, senior leaders, other government departments, industry partners and suppliers. A strong record of leading multidisciplinary, distributed and blended teams, empowering decision-making, developing capability and talent, supporting succession planning, and fostering inclusion, curiosity, innovation and continuous learning. Strong financial, commercial and supplier leadership, including prioritising investment and managing significant budgets or contracts of £15 million or more to deliver value for money and public value. Evidence of anticipating emerging technology and digital disruption, and promoting responsible innovation, cyber security, data ethics and AI governance.
Oct 20, 2026
Full time
Location London, Glasgow, Croydon, Manchester or Sheffield. Frequent travel to 2 Marsham Street, London will be required if based elsewhere in the UK. About the job Job summary Home Office Digital designs, builds and runs the technology and services that deliver, at scale, some of the UK's most critical and well-used public services. The digital capability plays a critical part in every part of the Home Office in delivering its mission from how we secure the border and control immigration to issues passports and reducing and preventing crime, supporting these services that impact millions of people every year. The Home Office Digital estate consists of more than 600 systems, enabling critical services such as; 13 million Electronic Travel Authorisations since launch 3 million visa applications annually 130 million border checks each year 7 million passport applications annually 140 million police checks on people, vehicles, and property Migration and Borders Digital (M&B Digital) is part of Home Office Digital. We are a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system. Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Citizenship Services, Immigration Enforcement, Border Force and the Asylum Group. We jointly design services, build, run and sustain them to enable some of the government's most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity. Job description There are four roles available: Asylum Independent Immigration Appeals Authority Digital Deputy Director - This role provides strategic leadership and programme delivery of the Independent Immigration Appeals Authority (IIAA) Programme. This role leads the design, development and delivery of the Programme including all related products and digital services across Home Office Digital, overseeing a blended team of approximately 50 Civil Servants, Managed Suppliers, and managing an annual budget of circa £60 million. The programme scope and budget continues to develop and be defined. Asylum Transformation Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the totality of Asylum Group Directorate and Programmatic structures, part of the wider Migration and Borders system. This role leads the development and delivery of Asylum related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million. Borders, Compliance and Enforcement Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the Border Security Command (BSC) including Home Office Intelligence (HOI), Immigration Enforcement (IE) and Border Force (BF), all as part of the wider Migration and Borders system. This role leads the development and delivery of BSC, IE and BF related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million Passports, Citizenship & Civil Registration Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the UK's passport and civil registration domains, all as part of the wider Migration and Borders system. This role leads the development and delivery of Passports and Civil Registration products, platforms and digital services, overseeing a blended team of approximately 600 Civil Servants and suppliers, and managing an annual budget exceeding £100 million. Key responsibilities: The posts will report into the Migration & Borders Digital Directors and will be part of senior leadership team as well as part of the wider Home Office Digital leadership. Strategic Digital leadership: Set and drive a compelling digital strategy, vision and roadmap. Balance immediate operational priorities with long-term transformation, future trends and wider Home Office and government objectives. Product, Programme and Service Delivery: Lead delivery of high-priority programmes and product portfolios. Embed end-to-end product lifecycle management and ensure services are user-centred, secure, robust, scalable and aligned across policy, operations and digital. Live Service and Continuous Improvement: Ensure effective service management, operational resilience and cyber security. Use performance data, user feedback and emerging technology to improve quality, accessibility and public value. Stakeholder Engagement: Build strategic relationships across business areas, government, suppliers and industry. Translate complex digital issues clearly, build consensus, secure buy-in and provide transparent reporting on progress, risk and challenge. People Leadership: Provide inspirational leadership to multidisciplinary, distributed and blended teams. Empower decision-making, create an inclusive culture of curiosity and experimentation, develop talent and actively support succession planning. Financial, Commercial and Supplier Leadership: Prioritise digital investment, people and projects in line with strategic goals. Manage budgets, contracts and supplier relationships with clear accountability, propriety and value for money. Strategic Alignment: Working with Policy, System Design and Home Office Analysis and Insight to deliver systemic change, recognising the inter-dependencies across the system and delivering across multiple delivery roadmaps alongside Home Office Digital teams and wider Migration and Borders domains. Data, Ethics and responsible Innovation: Champion data ethics and AI governance, ensuring new technology is adopted responsibly and supports public and organisational interests. Person specification Essential Criteria The successful candidate will need to demonstrate: Proven senior leadership of large-scale digital transformation within the public sector. Experience of leading secure, robust, scalable and user-centred digital products, platforms or services at national scale, with clear measures of technical performance, service impact and public value. Demonstrable expertise in a core digital discipline, such as product, delivery, service or engineering, combined with strong portfolio, business change and end-to-end service leadership. Proven ability to build strategic relationships and deliver in high-profile environments involving Ministers, senior leaders, other government departments, industry partners and suppliers. A strong record of leading multidisciplinary, distributed and blended teams, empowering decision-making, developing capability and talent, supporting succession planning, and fostering inclusion, curiosity, innovation and continuous learning. Strong financial, commercial and supplier leadership, including prioritising investment and managing significant budgets or contracts of £15 million or more to deliver value for money and public value. Evidence of anticipating emerging technology and digital disruption, and promoting responsible innovation, cyber security, data ethics and AI governance.
The Individual Giving Manager will lead the development of RLSS UK's first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will identify, test and evaluate supporter acquisition opportunities across a range of channels, including digital, direct mail, partnerships, community fundraising, and face-to-face fundraising where appropriate, ensuring activity delivers strong return on investment and an excellent supporter experience The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow RLSS UK's first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop RLSS UK's first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi-channel campaigns (digital, social, email, paid media, direct mail, and face-to-face fundraising) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use Donorfy CRM to manage supporter data, segmentation, reporting, campaign tracking and supporter journeys, ensuring data quality and compliance with GDPR and organisational policies. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator's Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, and other stakeholders as required. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support. Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK's compliance programme. Demonstrate and uphold the Society's values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Experience of developing fundraising plans, income forecasts and budgets, with the ability to model growth and assess investment opportunities. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, including experience of using donor databases to support segmentation, stewardship and reporting (experience of Donorfy would be advantageous). Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK mission, values and strategic priorities. Previous experience of line management. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys. Understanding of water safety, education, youth engagement, community development or related fields. ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning. WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including - Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Healthcare Plan Enhanced Society Sick Pay Eye Care Employee Assistance Programme Life Assurance Scheme Salary Sacrifice Pension Scheme Discounts available including high street brands, entertainment, eating out and more Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company events and socials Subject to eligibility criteria YOUR APPLICATION Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team Closing Date - 5.00pm, Tuesday 3rd November 2026 Interview Date - Monday 9th November 2026 at our Worcester Head Office (subject to change) Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help. RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
Oct 17, 2026
Full time
The Individual Giving Manager will lead the development of RLSS UK's first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will identify, test and evaluate supporter acquisition opportunities across a range of channels, including digital, direct mail, partnerships, community fundraising, and face-to-face fundraising where appropriate, ensuring activity delivers strong return on investment and an excellent supporter experience The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow RLSS UK's first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop RLSS UK's first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi-channel campaigns (digital, social, email, paid media, direct mail, and face-to-face fundraising) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use Donorfy CRM to manage supporter data, segmentation, reporting, campaign tracking and supporter journeys, ensuring data quality and compliance with GDPR and organisational policies. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator's Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, and other stakeholders as required. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support. Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK's compliance programme. Demonstrate and uphold the Society's values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Experience of developing fundraising plans, income forecasts and budgets, with the ability to model growth and assess investment opportunities. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, including experience of using donor databases to support segmentation, stewardship and reporting (experience of Donorfy would be advantageous). Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK mission, values and strategic priorities. Previous experience of line management. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys. Understanding of water safety, education, youth engagement, community development or related fields. ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning. WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including - Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Healthcare Plan Enhanced Society Sick Pay Eye Care Employee Assistance Programme Life Assurance Scheme Salary Sacrifice Pension Scheme Discounts available including high street brands, entertainment, eating out and more Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company events and socials Subject to eligibility criteria YOUR APPLICATION Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team Closing Date - 5.00pm, Tuesday 3rd November 2026 Interview Date - Monday 9th November 2026 at our Worcester Head Office (subject to change) Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help. RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
Head of Proposition - Motor Davies UK & Ireland Shape the future of motor claims and legal services. Drive growth. Influence the market. Lead innovation. Davies is looking for an exceptional insurance leader to become our Head of Proposition - Motor , a pivotal leadership role within our Clients and Markets function. With end-to-end responsibility for the strategic direction, commercial performance and long-term evolution of our Core & Volume Motor proposition across the UK, Ireland and growing European markets, this is a rare opportunity to influence how motor claims and legal solutions are delivered across the insurance industry. You will act as the driving force behind our motor strategy, leading proposition development, market engagement and client growth whilst ensuring Davies remains at the forefront of innovation, operational excellence and client value. What will your day look like: This role sits at the heart of our growth ambitions. You will lead the development and positioning of Davies' motor claims and legal proposition, working closely with operational, technical, technology, proposition and client teams to create market-leading solutions that deliver measurable value for insurers. As the market-facing leader for our motor proposition, you'll build trusted relationships with senior insurer stakeholders, represent Davies at industry events, and help shape the future direction of motor claims services. At the same time, you'll lead and inspire a high-performing team of client and proposition professionals, ensuring we continue to deliver exceptional service whilst identifying new opportunities for profitable growth. Define and deliver the long-term strategy for Davies' motor proposition across the UK, Ireland and Europe. Develop innovative motor claims and legal solutions that respond to changing market and client needs. Drive profitable growth through new client acquisition, increased panel share and deeper existing client relationships. Champion the use of data, technology and operational expertise to improve client outcomes. Lead high-profile client engagements and become a recognised market ambassador for Davies. Influence pricing strategy, commercial negotiations and value-based conversations with clients. Identify acquisition opportunities, strategic hires and capability enhancements that strengthen our market position. Lead winning RFP and tender submissions that showcase the strength of our proposition. Develop and mentor a high-performing team of client directors and client service managers. Knowledge and Abilities: We're looking for a commercially astute leader with deep expertise in the motor insurance sector and a passion for building market-leading propositions. You'll bring: Significant experience within motor claims, legal services or the wider motor insurance market. A strong track record of proposition development and revenue growth. Extensive experience managing strategic insurer relationships at a senior level. Demonstrable success developing innovative solutions that improve client outcomes. Excellent communication and stakeholder management skills. Strong commercial acumen with the ability to balance client value and business profitability. The credibility and market presence to influence senior insurance decision-makers. What Success Looks Like Within this role, you will: Establish a clearly defined and highly competitive motor proposition. Build trusted, strategic relationships with key insurer clients. Deliver sustainable and profitable growth across the motor portfolio. Develop a high-performing leadership team with strong succession capability. Be recognised internally and externally as a respected leader within Davies and the wider insurance market. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Oct 06, 2026
Full time
Head of Proposition - Motor Davies UK & Ireland Shape the future of motor claims and legal services. Drive growth. Influence the market. Lead innovation. Davies is looking for an exceptional insurance leader to become our Head of Proposition - Motor , a pivotal leadership role within our Clients and Markets function. With end-to-end responsibility for the strategic direction, commercial performance and long-term evolution of our Core & Volume Motor proposition across the UK, Ireland and growing European markets, this is a rare opportunity to influence how motor claims and legal solutions are delivered across the insurance industry. You will act as the driving force behind our motor strategy, leading proposition development, market engagement and client growth whilst ensuring Davies remains at the forefront of innovation, operational excellence and client value. What will your day look like: This role sits at the heart of our growth ambitions. You will lead the development and positioning of Davies' motor claims and legal proposition, working closely with operational, technical, technology, proposition and client teams to create market-leading solutions that deliver measurable value for insurers. As the market-facing leader for our motor proposition, you'll build trusted relationships with senior insurer stakeholders, represent Davies at industry events, and help shape the future direction of motor claims services. At the same time, you'll lead and inspire a high-performing team of client and proposition professionals, ensuring we continue to deliver exceptional service whilst identifying new opportunities for profitable growth. Define and deliver the long-term strategy for Davies' motor proposition across the UK, Ireland and Europe. Develop innovative motor claims and legal solutions that respond to changing market and client needs. Drive profitable growth through new client acquisition, increased panel share and deeper existing client relationships. Champion the use of data, technology and operational expertise to improve client outcomes. Lead high-profile client engagements and become a recognised market ambassador for Davies. Influence pricing strategy, commercial negotiations and value-based conversations with clients. Identify acquisition opportunities, strategic hires and capability enhancements that strengthen our market position. Lead winning RFP and tender submissions that showcase the strength of our proposition. Develop and mentor a high-performing team of client directors and client service managers. Knowledge and Abilities: We're looking for a commercially astute leader with deep expertise in the motor insurance sector and a passion for building market-leading propositions. You'll bring: Significant experience within motor claims, legal services or the wider motor insurance market. A strong track record of proposition development and revenue growth. Extensive experience managing strategic insurer relationships at a senior level. Demonstrable success developing innovative solutions that improve client outcomes. Excellent communication and stakeholder management skills. Strong commercial acumen with the ability to balance client value and business profitability. The credibility and market presence to influence senior insurance decision-makers. What Success Looks Like Within this role, you will: Establish a clearly defined and highly competitive motor proposition. Build trusted, strategic relationships with key insurer clients. Deliver sustainable and profitable growth across the motor portfolio. Develop a high-performing leadership team with strong succession capability. Be recognised internally and externally as a respected leader within Davies and the wider insurance market. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
