We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Mental Health S ervice in Camden. Sounds great, what will I be doing? As a Pool Worker, you will use your excellent interpersonal and communication skills to build positive relationships with service users, including those experiencing distress or crisis. You will provide compassionate, person-centred support, using crisis management and de-escalation techniques to help individuals feel safe and supported. The role involves facilitating engaging activities, promoting wellbeing, and encouraging meaningful participation during service users' time within the service. You will maintain accurate records and case notes, respond appropriately to safeguarding concerns, and balance administrative tasks with direct support. Working both independently and as part of a team, you will demonstrate professionalism, inclusivity, patience, and a commitment to equality, diversity, and high-quality care. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. In this role, you will need strong interpersonal skills and the ability to build rapport quickly with individuals experiencing distress, creating a supportive and welcoming environment. You will be confident communicating professionally, both in person and over the telephone, remaining calm and clear during challenging situations. Experience in crisis management and de-escalation is essential, enabling you to support individuals through periods of heightened stress while maintaining safety and wellbeing. You should be skilled in facilitating engaging activities that promote recovery, relaxation, and positive outcomes. Knowledge of mental health and autism is desirable, alongside a compassionate, empathetic, and non-judgemental approach to supporting vulnerable people with dignity and respect. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Oct 22, 2026
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Mental Health S ervice in Camden. Sounds great, what will I be doing? As a Pool Worker, you will use your excellent interpersonal and communication skills to build positive relationships with service users, including those experiencing distress or crisis. You will provide compassionate, person-centred support, using crisis management and de-escalation techniques to help individuals feel safe and supported. The role involves facilitating engaging activities, promoting wellbeing, and encouraging meaningful participation during service users' time within the service. You will maintain accurate records and case notes, respond appropriately to safeguarding concerns, and balance administrative tasks with direct support. Working both independently and as part of a team, you will demonstrate professionalism, inclusivity, patience, and a commitment to equality, diversity, and high-quality care. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. In this role, you will need strong interpersonal skills and the ability to build rapport quickly with individuals experiencing distress, creating a supportive and welcoming environment. You will be confident communicating professionally, both in person and over the telephone, remaining calm and clear during challenging situations. Experience in crisis management and de-escalation is essential, enabling you to support individuals through periods of heightened stress while maintaining safety and wellbeing. You should be skilled in facilitating engaging activities that promote recovery, relaxation, and positive outcomes. Knowledge of mental health and autism is desirable, alongside a compassionate, empathetic, and non-judgemental approach to supporting vulnerable people with dignity and respect. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Mental Health Crisis Alternative Service in Hammersmith and Fulham. Sounds great, what will I be doing? In this rewarding role, you will manage a caseload of individuals requiring mental health crisis de-escalation, early intervention and preventative support, helping them build resilience and access the services they need to thrive. You will take the lead on complex and high-risk cases, carrying out robust risk assessments, developing safety plans and working closely with partner agencies to ensure coordinated, person-centred support. Acting as a trusted advocate, you will empower service users to engage confidently with community resources. As a senior member of the team you will provide day-to-day guidance and support to Recovery Workers, Peer Support Workers and volunteers, stepping into the role of shift lead when required to ensure safe and effective service delivery. You will play an active part in developing future professionals by supporting Social Work and Mental Health Nursing students on placement through reflective practice, learning plans and constructive feedback. Alongside the Service Manager and Area Manager, you will contribute to service quality monitoring, audits, performance reviews and improvement initiatives, while also supporting recruitment, onboarding and volunteer engagement. Representing Hestia within multi-disciplinary forums and partnership meetings, you will help drive innovation, co-production and service development, while embracing supervision, appraisal and reflective practice as part of our commitment to learning and excellence. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring substantial experience supporting people experiencing mental health challenges, including those with complex needs and dual diagnosis. Comfortable working in fast-paced and sometimes crisis-focused environments, you will have a strong track record of managing complex cases, coordinating support across multiple agencies, and contributing to effective risk management and safety planning. You will be passionate about person-centred, strengths-based support and committed to helping individuals achieve their recovery goals. You will have a strong understanding of mental health, recovery-focused practice and trauma-informed approaches. Confident in building positive relationships, you will work effectively with crisis services, community mental health teams, hospitals and local authority partners to achieve the best outcomes for service users. Excellent communication, strong organisational abilities, and the confidence to manage competing priorities are key to success in this role. You will also be comfortable using MS Office applications and case management systems and have experience delivering or supporting co-produced activities, group programmes and community initiatives that empower individuals and strengthen recovery. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Oct 21, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Mental Health Crisis Alternative Service in Hammersmith and Fulham. Sounds great, what will I be doing? In this rewarding role, you will manage a caseload of individuals requiring mental health crisis de-escalation, early intervention and preventative support, helping them build resilience and access the services they need to thrive. You will take the lead on complex and high-risk cases, carrying out robust risk assessments, developing safety plans and working closely with partner agencies to ensure coordinated, person-centred support. Acting as a trusted advocate, you will empower service users to engage confidently with community resources. As a senior member of the team you will provide day-to-day guidance and support to Recovery Workers, Peer Support Workers and volunteers, stepping into the role of shift lead when required to ensure safe and effective service delivery. You will play an active part in developing future professionals by supporting Social Work and Mental Health Nursing students on placement through reflective practice, learning plans and constructive feedback. Alongside the Service Manager and Area Manager, you will contribute to service quality monitoring, audits, performance reviews and improvement initiatives, while also supporting recruitment, onboarding and volunteer engagement. Representing Hestia within multi-disciplinary forums and partnership meetings, you will help drive innovation, co-production and service development, while embracing supervision, appraisal and reflective practice as part of our commitment to learning and excellence. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring substantial experience supporting people experiencing mental health challenges, including those with complex needs and dual diagnosis. Comfortable working in fast-paced and sometimes crisis-focused environments, you will have a strong track record of managing complex cases, coordinating support across multiple agencies, and contributing to effective risk management and safety planning. You will be passionate about person-centred, strengths-based support and committed to helping individuals achieve their recovery goals. You will have a strong understanding of mental health, recovery-focused practice and trauma-informed approaches. Confident in building positive relationships, you will work effectively with crisis services, community mental health teams, hospitals and local authority partners to achieve the best outcomes for service users. Excellent communication, strong organisational abilities, and the confidence to manage competing priorities are key to success in this role. You will also be comfortable using MS Office applications and case management systems and have experience delivering or supporting co-produced activities, group programmes and community initiatives that empower individuals and strengthen recovery. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Leaderto play a pivotal role in our Thanet Crisis & Recovery Service . Sounds great, what will I be doing? This role is responsible for providing day-to-day leadership to a team of Recovery Workers, ensuring the safe, effective and smooth operation of the Recovery House. Working closely with the Service Manager, you will support the delivery of a recovery-focused, psychologically informed and person-centred service, helping residents to achieve positive wellbeing and recovery outcomes. You will provide guidance to staff, oversee referrals and admissions, support effective risk management and safeguarding practice, and make operational decisions when required. You will play a key role in maintaining high standards of service quality, ensuring staff deliver effective support, safety planning and recovery interventions while promoting residents' rights, dignity and choice. The postholder will work collaboratively with NHS crisis services, statutory and voluntary sector partners, monitor performance and compliance, respond to incidents and safeguarding concerns, and support continuous service improvement. This is an opportunity for an experienced practitioner and leader who is passionate about recovery, safeguarding and delivering high-quality support services. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. This role is ideally suited to an experienced mental health professional with a strong background in supporting people experiencing mental health difficulties, crisis situations and complex needs within residential, accommodation-based or community services. You will have a proven ability to deliver high-quality, recovery-focused and person-centred support, underpinned by a strong understanding of safeguarding, risk management and trauma-informed practice. Experience of supporting colleagues or leading a team is essential, along with the confidence to respond effectively to incidents, safeguarding concerns and changes in an individual's presentation. The successful candidate will be skilled in building positive partnerships with NHS, statutory, voluntary and community organisations, and will understand the importance of coproduction and involving people with lived experience in service delivery. You will have experience of maintaining accurate records and using electronic case management systems, alongside a sound understanding of confidentiality, information governance and professional boundaries. Strong organisational and IT skills are essential, as is a commitment to promoting safe working practices, high-quality support and positive outcomes for residents. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Oct 20, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Leaderto play a pivotal role in our Thanet Crisis & Recovery Service . Sounds great, what will I be doing? This role is responsible for providing day-to-day leadership to a team of Recovery Workers, ensuring the safe, effective and smooth operation of the Recovery House. Working closely with the Service Manager, you will support the delivery of a recovery-focused, psychologically informed and person-centred service, helping residents to achieve positive wellbeing and recovery outcomes. You will provide guidance to staff, oversee referrals and admissions, support effective risk management and safeguarding practice, and make operational decisions when required. You will play a key role in maintaining high standards of service quality, ensuring staff deliver effective support, safety planning and recovery interventions while promoting residents' rights, dignity and choice. The postholder will work collaboratively with NHS crisis services, statutory and voluntary sector partners, monitor performance and compliance, respond to incidents and safeguarding concerns, and support continuous service improvement. This is an opportunity for an experienced practitioner and leader who is passionate about recovery, safeguarding and delivering high-quality support services. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. This role is ideally suited to an experienced mental health professional with a strong background in supporting people experiencing mental health difficulties, crisis situations and complex needs within residential, accommodation-based or community services. You will have a proven ability to deliver high-quality, recovery-focused and person-centred support, underpinned by a strong understanding of safeguarding, risk management and trauma-informed practice. Experience of supporting colleagues or leading a team is essential, along with the confidence to respond effectively to incidents, safeguarding concerns and changes in an individual's presentation. The successful candidate will be skilled in building positive partnerships with NHS, statutory, voluntary and community organisations, and will understand the importance of coproduction and involving people with lived experience in service delivery. You will have experience of maintaining accurate records and using electronic case management systems, alongside a sound understanding of confidentiality, information governance and professional boundaries. Strong organisational and IT skills are essential, as is a commitment to promoting safe working practices, high-quality support and positive outcomes for residents. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse Position : Independent Sexual Violence Advisor (ISVA) Hours : Full time, or part time considered for the right candidate Salary : Competitive salary dependent on and reflective of experience, qualifications, and training. Starting range (for 35 hours/FTE) from £29,637 to over £30,000 depending on experience Location : Based in Guildford and covering Surrey Accountable to : ISVA Team Leader DBS check : Yes Closing on : Friday 6 November at 12 noon. If you do not meet every requirement but believe you meet some and could bring valuable skills and experience to the role, we encourage you to apply. This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team. We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups. RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people from 13 years old, from across Surrey since 1992. We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish. We also provide one-to-one counselling, group work, youth counselling, a support line, and a family support programme. Volunteers are an important part of the work we do. Volunteers staff our support line and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse. ISVA ISVAs are survivor-focused advocates, who support survivors of recent and non recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support, and this will vary from client to client. This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes. You will be part of a dedicated, experienced, and friendly team. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients. You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader. We welcome applications from all candidates but are particularly looking for those who can demonstrate the experience listed in the essential criteria of the person specification, and especially from those who can evidence the desirable skills and/or have an existing ISVA qualification. Please note if you are not qualified, the ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. Currently this training is delivered virtually. Independent Sexual Violence Adviser (ISVA) - Job Description Role Purpose • Provide independent, survivor-focused support to people who have experienced rape or sexual abuse. • Offer impartial information about all options available, including the criminal justice system, Sexual Assault Referral Centres (SARCs), sexual health services, and other relevant local services, enabling survivors to make informed choices without pressure. • Support survivors regardless of whether they choose to report to the police, are considering reporting, are progressing through the criminal justice process or are no longer involved in that process. • Maintain a balanced caseload and deliver timely, responsive support in line with individual needs, assessed risk and service priorities. • Be based at Guildford RASASC and travel throughout Surrey as required. • Undertake other duties that are broadly consistent with the purpose and level of the post, recognising that this job description cannot cover every matter that may arise. Key Tasks and Responsibilities • Deliver a specialist, independent advocacy service that is distinct from the roles of a crisis worker and counsellor. • Complete risk assessments and support-needs assessments collaboratively with each survivor, and develop, review, and update an individual support and safety plan. • Provide practical information, advice, advocacy, and support across issues such as housing, health, education, and access to other services, helping to promote the survivor's safety, wellbeing, and recovery. • Explain criminal justice processes clearly, provide appropriate updates and support survivors to communicate with relevant agencies, while remaining independent and survivor led. • Manage an allocated caseload effectively, prioritising work according to risk, need and agreed service timescales. • Maintain accurate, timely and confidential case files, records, and monitoring information in accordance with funding requirements, RASASC policies and relevant data-protection obligations. • Work collaboratively with statutory and voluntary-sector partners, making referrals and advocating for survivors where appropriate. • Provide specialist advice to colleagues across the ISVA service and the wider RASASC team on the impact of rape and sexual abuse and the support needs of survivors. • Attend events and outreach sessions to raise awareness of RASASC and the ISVA service. Person Specification If you do not meet all the criteria but have transferable skills, please do still apply. Salary will be reflective of the skills and experience you evidence. Ideally Experience of: experience working directly with vulnerable adults and/or children managing a complex caseload undertaking risk and needs assessments identifying and responding to safeguarding concerns building effective relationships with partner organisations providing services within a confidential environment managing a workload with minimal day-to-day supervision Knowledge & Skills knowledge and experience of safeguarding adults and children knowledge of risk assessment and risk management understanding of trauma and trauma-informed practice ability to negotiate and communicate effectively with a wide range of professionals and clients ability to maintain clear, accurate and comprehensive case notes excellent verbal and written communication skills competent use of IT, case management, and digital communication systems Other willingness to participate in regular supervision enhanced DBS check will be applied for Qualifications Accredited ISVA qualification or equivalent (desirable) In return, we can offer you 25 days annual leave (pro rata for part-time hours), eight public holidays (pro rata for part-time hours) contributory pension scheme, an Employee Assistance Programme and reimbursement of travel expenses at 55p per mile. Application We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups. 1st Interviews will be held on Wednesday 18th November, and should you be short listed you will be invited to 2nd interview on Tuesday 24th November at our offices in Guildford. If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you (please see contact details on our website), or please complete the application form. This recruitment will close by 12 noon on Friday 6th November How to Apply: Please download the application form from our website and email it to Liz Joyce If you are applying for a part time role please indicate this on your application form with the number of hours that you are applying for. Please note hours must be Monday to Friday between 9am-5pm
Sep 30, 2026
Full time
RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse Position : Independent Sexual Violence Advisor (ISVA) Hours : Full time, or part time considered for the right candidate Salary : Competitive salary dependent on and reflective of experience, qualifications, and training. Starting range (for 35 hours/FTE) from £29,637 to over £30,000 depending on experience Location : Based in Guildford and covering Surrey Accountable to : ISVA Team Leader DBS check : Yes Closing on : Friday 6 November at 12 noon. If you do not meet every requirement but believe you meet some and could bring valuable skills and experience to the role, we encourage you to apply. This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team. We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups. RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people from 13 years old, from across Surrey since 1992. We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish. We also provide one-to-one counselling, group work, youth counselling, a support line, and a family support programme. Volunteers are an important part of the work we do. Volunteers staff our support line and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse. ISVA ISVAs are survivor-focused advocates, who support survivors of recent and non recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support, and this will vary from client to client. This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes. You will be part of a dedicated, experienced, and friendly team. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients. You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader. We welcome applications from all candidates but are particularly looking for those who can demonstrate the experience listed in the essential criteria of the person specification, and especially from those who can evidence the desirable skills and/or have an existing ISVA qualification. Please note if you are not qualified, the ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. Currently this training is delivered virtually. Independent Sexual Violence Adviser (ISVA) - Job Description Role Purpose • Provide independent, survivor-focused support to people who have experienced rape or sexual abuse. • Offer impartial information about all options available, including the criminal justice system, Sexual Assault Referral Centres (SARCs), sexual health services, and other relevant local services, enabling survivors to make informed choices without pressure. • Support survivors regardless of whether they choose to report to the police, are considering reporting, are progressing through the criminal justice process or are no longer involved in that process. • Maintain a balanced caseload and deliver timely, responsive support in line with individual needs, assessed risk and service priorities. • Be based at Guildford RASASC and travel throughout Surrey as required. • Undertake other duties that are broadly consistent with the purpose and level of the post, recognising that this job description cannot cover every matter that may arise. Key Tasks and Responsibilities • Deliver a specialist, independent advocacy service that is distinct from the roles of a crisis worker and counsellor. • Complete risk assessments and support-needs assessments collaboratively with each survivor, and develop, review, and update an individual support and safety plan. • Provide practical information, advice, advocacy, and support across issues such as housing, health, education, and access to other services, helping to promote the survivor's safety, wellbeing, and recovery. • Explain criminal justice processes clearly, provide appropriate updates and support survivors to communicate with relevant agencies, while remaining independent and survivor led. • Manage an allocated caseload effectively, prioritising work according to risk, need and agreed service timescales. • Maintain accurate, timely and confidential case files, records, and monitoring information in accordance with funding requirements, RASASC policies and relevant data-protection obligations. • Work collaboratively with statutory and voluntary-sector partners, making referrals and advocating for survivors where appropriate. • Provide specialist advice to colleagues across the ISVA service and the wider RASASC team on the impact of rape and sexual abuse and the support needs of survivors. • Attend events and outreach sessions to raise awareness of RASASC and the ISVA service. Person Specification If you do not meet all the criteria but have transferable skills, please do still apply. Salary will be reflective of the skills and experience you evidence. Ideally Experience of: experience working directly with vulnerable adults and/or children managing a complex caseload undertaking risk and needs assessments identifying and responding to safeguarding concerns building effective relationships with partner organisations providing services within a confidential environment managing a workload with minimal day-to-day supervision Knowledge & Skills knowledge and experience of safeguarding adults and children knowledge of risk assessment and risk management understanding of trauma and trauma-informed practice ability to negotiate and communicate effectively with a wide range of professionals and clients ability to maintain clear, accurate and comprehensive case notes excellent verbal and written communication skills competent use of IT, case management, and digital communication systems Other willingness to participate in regular supervision enhanced DBS check will be applied for Qualifications Accredited ISVA qualification or equivalent (desirable) In return, we can offer you 25 days annual leave (pro rata for part-time hours), eight public holidays (pro rata for part-time hours) contributory pension scheme, an Employee Assistance Programme and reimbursement of travel expenses at 55p per mile. Application We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups. 1st Interviews will be held on Wednesday 18th November, and should you be short listed you will be invited to 2nd interview on Tuesday 24th November at our offices in Guildford. If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you (please see contact details on our website), or please complete the application form. This recruitment will close by 12 noon on Friday 6th November How to Apply: Please download the application form from our website and email it to Liz Joyce If you are applying for a part time role please indicate this on your application form with the number of hours that you are applying for. Please note hours must be Monday to Friday between 9am-5pm
