96 jobs found

Description WTW is making one of the most far-reaching investments in digital products in the risk and broking industry. At the heart of that investment is a Product team growing its group of Product Managers across the core product domains that together define how WTW's digital business operates and grows. Work Location:London (primary)/Ipswich This is a building role.You will own a product area from ambiguous problem to shipped, adopted outcome. Expect to spend most of your time with AI tools in hand - producing prototypes, evaluation sets and working increments that show what works - and to keep documents light, in service of the build. Judgement is the core of the job: knowing what to build, what to kill, and how your area connects to the squads, shared capabilities and end-to-end solutions around it. You will spend real time with the brokers, claims handlers and operations colleagues your products serve, and work day to day with your squad - engineers, designers and Product Analysts - to turn evidence into adopted product. The Product Domains The Product Teams support four product domains, each delivered by squads that pair product, engineering and design. Product Managers belong to one product community with shared standards and a shared craft; everyone has a home squad in one of these domains, with room to move as priorities shift. Home squads are agreed on joining, based on where the need is greatest and where your experience fits best. Client: How clients interact with and experience WTW's digital products, services, and embedded AI. Colleague: How WTW colleagues use digital tools to work smarter, serve clients better, and operate more effectively. Market Connectivity: Integrations and connections to external markets, carriers, capabilities, and marketplaces. Payments: How money moves between clients, WTW and carriers - premium and claims payments that are accurate, timely and increasingly automated. The Role Key Accountabilities Vision, Systems and Roadmap • Own the vision and roadmap for your product area - a clear, sequenced view of what comes next and why, that your squad and stakeholders can rely on. • Think in systems: see how your squad's work interacts with other squads, shared capabilities, regions and the wider product set; anticipate knock-on effects and put your effort where a small change makes a large difference. • Shape priorities from evidence - user insight, data and business context - and surface collisions, gaps and shared needs across the domain early. • Turn strategy into commitments your squad can plan against, and adjust course as evidence and feedback from the wider system come in. Discovery, Building and Evaluation • Spend time in the field with brokers, claims handlers and operations colleagues - understanding how the work actually happens before shaping how software should change it. • Frame problems before solutions: define the user and business need, the evidence behind it, and what success would look like - including how you will evaluate it. • Build to learn: use AI tooling to go from insight to working prototype within days, testing assumptions cheaply before committing the squad to a full build - and questioning whether the answer is a product feature, a reusable AI skill or a plug-in to an existing tool. • Set evaluation criteria and success signals up front - especially for AI-assisted or agentic features - so you and the squad know what good looks like before you ship. • Partner with design and engineering from first sketch to release, so what ships is usable, useful and adopted in the real flow of work. Delivery Partnership • Set out the problem, the outcome sought and the constraints - a paragraph, a prototype and an evaluation set often carry more weight than a lengthy requirements document - and work with your Product Analyst to turn what is agreed into stories the squad can act on. • Work day to day with engineering - making scope trade-offs openly, and using AI tools yourself so that less is lost between what you intend and what gets built. • Sequence delivery around dependencies with other squads, and keep the interfaces between your area and theirs clearly owned. • Ship iteratively - smaller releases, honest feedback and measured results guiding what to take further, double down on or stop. Business and Stakeholder Engagement • Build trusted working relationships with the business teams your squad serves - brokers, claims handlers and operations colleagues across regions. • Communicate the roadmap and progress honestly - what is on track, what has changed and why, including where working with AI changed the plan. • Bring business stakeholders into prioritisation, so trade-offs are made with them rather than announced to them. • Support adoption after release - walkthroughs, follow-up and listening for what to improve - and feed what you learn into the next cycle. Measurement and Continuous Improvement • Define how success will be measured for every initiative - adoption, usage, the business outcome it was built for and, where relevant, how well the model or agent performs - and track it with Product Operations. • Report progress with candour: what the data shows, what users say, and what should change as a result. • Contribute to the product community's shared templates, standards and practices - including emerging practice on building with AI and proving it works - so the craft rises across every squad. Qualifications What you'll bring Essential • A record of taking a product area from open problem to shipped, adopted outcomes, with evidence of hands-on building along the way - prototypes, working demos, product increments. • Strong discovery craft: framing problems, researching with users, and testing assumptions before committing build. • Practical fluency with AI tools: able to take an idea to a working prototype yourself, judge whether a problem needs a rule, a model or an agent, and define evaluations for AI-assisted features. • Systems thinking: you can trace how a change in one part of a product propagates through the rest, and find the small set of changes that move the whole system. • Judgement to prioritise well - weighing evidence, effort and outcome - and to know what not to build. • A clear communicator and facilitator - as credible with a broker or claims handler as with an engineer - with a collaborative, high-trust way of working that makes the squad and partners around you more effective. • Data literacy - comfortable defining measures, interrogating data and using evidence to make the case for a change. Desirable • Experience in insurance, broking or another regulated financial services environment. • Experience shipping AI-powered or agentic products in production, including designing the evaluations and guardrails around them. • Experience in a global organisation, navigating regional variation in user needs and ways of working. • Familiarity with delivery and documentation tooling such as Jira, Azure DevOps or Confluence. A note on career track. This role sits on the builder path within the product community: strong performers can progress to Staff or Principal Product Manager without moving into people management. The practitioner and management tracks run in parallel and carry equal weight. If this role appeals to you but you don't meet every requirement, we'd still encourage you to apply - we would rather hear from you than miss you. Why Join WTW Digital Products? • Own products used every day by thousands of brokers and their clients across global markets - what you ship moves real business. • Join a product community with shared standards, peer support and clear routes to grow - toward senior product roles, or deeper into the craft. • Be close to the frontier of applying AI in one of the most knowledge-intensive industries in the world. • Join while the team is still forming - the ways of working are yours to help shape. • Strong compensation, flexible hybrid working, and a genuine commitment to inclusion and career development. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email

Description Are you ready to take the next step in your claims career? We're looking for a Claims Handler or Senior Claims Handler (depending on experience) to join our dynamic P&C Claims Team within Claims Administration at WTW. This hybrid role is based in our Ipswich office and offers the opportunity to work closely with colleagues across our global network including London, Mumbai, and other WTW offices as well as with clients, insurers, and other key stakeholders involved in the claims process. We manage a diverse portfolio of clients for Natural Resources (including Mining, Renewable Energy, Power & Utilities), Property & Casualty Direct and Willis North America. The Role: As a Claims Handler, you'll play a key role in delivering a high-quality claims service to our clients. Your responsibilities will include: Managing claims from first notification of loss through to settlement. Providing expert guidance and support to clients throughout the claims journey. Ensuring service delivery meets or exceeds agreed standards and client expectations. Collaborating with WTW's global claims community to share knowledge and best practices. Building strong relationships with clients, carriers, and other external partners. Experience in handling Natural Resources and/or Property and Casualty claims (level of seniority will depend on experience). Strong communication and interpersonal skills. A client-focused mindset with a commitment to service excellence. Ability to work effectively in a collaborative, international environment. Proactive, organized, and detail-oriented approach. Qualifications What you'll bring: Strong understanding of claims processes and factors that impact settlement/loss. Understanding of Lloyd's and the London Market Industry Compliance Awareness Excellent negotiation and communication skills, with the ability to build relationships with clients, underwriters, and other stakeholders. Excellent analytical and problem-solving skills, with a keen eye for detail. Proven ability to manage multiple clients and complex tasks simultaneously. Preferably working towards the CII qualification Preferably educated to A level standard or relevant industry experience What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email

Claims Handler Telford £25,000-£26,000 Monday to Friday, 8.45am-5.00pm Are you looking to build a rewarding, long-term career within financial services? Whether you already have claims experience or come from a strong customer service background and are keen to develop, this is a great opportunity to join a well-established and growing business that genuinely invests in its people. The role As a Claims Handler, you will be a key point of contact for customers, supporting them throughout the claims process and providing a professional, friendly and efficient service from start to finish. Working within an experienced and supportive team, your responsibilities will include: Managing claims from initial notification through to resolution Building positive relationships with customers and relevant third parties Keeping customers informed throughout the claims journey Handling enquiries professionally and resolving queries efficiently Maintaining accurate and up-to-date records and documentation Progressing claims in line with company procedures and compliance requirements Liaising with relevant parties to gather information and progress cases promptly Working closely with colleagues to deliver an excellent customer experience What we're looking for: We're interested in hearing from candidates who: Have previous claims handling experience, or a strong customer service background with an interest in financial services Are personable, confident and comfortable speaking with a wide range of people Have a positive attitude and are keen to learn and develop Are organised, proactive and capable of managing a varied workload Have excellent attention to detail Take pride in delivering a high standard of customer service Enjoy working as part of a friendly and collaborative team Are looking for a long-term opportunity with genuine career development What's on offer? £25,000-£26,000 per annum Monday to Friday, 8.45am-5.00pm Office-based role 25 days' holiday plus bank holidays Additional day off for your birthday Full training and ongoing professional development Excellent company benefits Friendly and supportive team environment Genuine opportunities for career progression If you're looking for a role where your personality is valued, your development is encouraged and you can build a long-term career within financial services, we'd love to hear from you. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: Exclusive Rewards Platform - Enjoy discounts at over 800 retailers. Generous Holiday Allowance - Start with 25 days of holiday, in addition to UK bank holidays, with the potential to increase over time Professional Growth - Benefit from ongoing development opportunities, training programs, and support in obtaining professional qualifications. Davies is on the lookout for Claims Handlers to enhance our growing Casualty team. This role offers a stimulating environment where the selected individual will be joining a committed team, providing a first-class proactive claims handling service to major clients. We at Davies hold in high regard the transferable skills and attributes that you can contribute to the position. Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply. What will your day look like: Liaison: Communicate with Disclosure teams for the various MOD services Investigation: Handle allocated claims Evidence Gathering: Obtain all relevant evidence and documentation Resolution: Determine appropriate actions to resolve each case Reporting: Prepare detailed reports, advising on legal liability,quantum, and tactics as needed Negotiation: Negotiate settlements within agreed authority limits Professional Correspondence: Maintain proactive communication with all parties involved Adherence to Procedures: Handle cases according to documented procedures and client requirements Reserve Management: Regularly review and maintain proper reserves Continuous Learning: Stay updated on technical changes relevant to your role,including participating in company-facilitated training programs Knowledge and Abilities: Proficiency in managing Claims from cradle to grave Understanding of Civil Procedure Rules and the Claims Portal Commitment to delivering outstanding customer service Collaborative team player Management of personal caseload Demonstrated adaptability and versatility Desirable: Experience with the investigation of Liability Claims Experience managing NIHL (Noise Induced Hearing Loss) Knowledge of how to value injury claims Familiarity with reserving strategies Exceptional communication abilities across various levels This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage

Subsidence Claims Handler Remote £28,000- £32,000 An excellent opportunity has arisen for a Subsidence Desk Technician to join a well-established, specialist loss adjusting business with over 25 years of experience across domestic and commercial claims. With a strong reputation for quality and client service, this is an opportunity to join a growing team where technical development, career progression click apply for full job details

Our client is currently seeking an experienced Building Surveyor for the Wirral (North West). You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy cover and scope of damage. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc.) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). You will ideally be MRICS / MCIOB qualified AssocRICS as a minimum. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1054. For all other vacancies, take a look at our website.

We're looking for an organised and proactive Claims Assistant to support a busy insurance claims team in a fully remote role. Key Responsibilities Register and process new insurance claims. Manage shared inboxes and claims portals. Support claims handlers and loss adjusters with day-to-day administration. Liaise with clients, brokers, solicitors and other parties. Assist with payments, diary management and maintaining accurate records. About You Strong organisational and communication skills. Good attention to detail and ability to manage competing priorities. Confident using Microsoft Office and computer systems. A team player with a positive attitude and willingness to learn. Previous experience in insurance or claims administration would be beneficial but is not essential for the right candidate.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here click apply for full job details

Motor Claims Handler Newcastle under Lyme Permanent Monday Friday between 8.30 - 6pm (37.5 hours) £26,000 - £28,000per annum + Excellent benefits. Are you an experienced Motor Claims Handler looking for a role with autonomy, variety, and the chance to deepen your knowledge of insurance risks? We're recruiting on behalf of a respected insurance organisation that is expanding its specialist motor cl click apply for full job details

Our client is currently seeking an experienced Building Surveyor for Crewe (covering Cheshire). You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy cover and scope of damage. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc.) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired Prior subsidence project management experience, perhaps Degree in Building Surveying (BSC Hons) You will ideally be MRICS / MCIOB qualified AssocRICS as a minimum Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation Strong communication skills, both written and verbal Excellent customer service, organizational & communication skills Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1057 For all other vacancies, take a look at our website.

Our client is currently seeking an experienced Building Surveyor for Northampton (Covering the Midlands). You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy cover and scope of damage. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc.) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired Prior subsidence project management experience, perhaps Degree in Building Surveying (BSC Hons) You will ideally be MRICS / MCIOB qualified AssocRICS as a minimum Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation Strong communication skills, both written and verbal Excellent customer service, organizational & communication skills Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1056. For all other vacancies, take a look at our website.

Our client is currently seeking an experienced Building Surveyor for London (Covering the M25 ring). You will mainly deal with properties affected by general perils (fire, flood, storm etc) but additional subsidence experience would be useful. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy cover and scope of damage. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc.) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired Prior subsidence project management experience, perhaps Degree in Building Surveying (BSC Hons) You will ideally be MRICS / MCIOB qualified AssocRICS as a minimum Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation Strong communication skills, both written and verbal Excellent customer service, organizational & communication skills Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1055 For all other vacancies, take a look at our website.

This role offers the opportunity for a qualified solicitor to work with a recognised market leader in catastrophic injury work within our Complex Injury Claims Team. The Partner with whom the Assistant Lawyer will work manages a team of lawyers handling RTA non-delegated, high value multi track and catastrophic injury claims with a special interest in brain, spinal and amputation injuries. The Partner is also a key client relationship contact for a number of national insurers. We are looking for an ambitious individual who has solid previous experience in personal injury. You will be NQ+ , ideally have defendant experience and with a keenness to progress in this specialist area of law. Experience of indemnity, liability and complex medical issues is preferred and excellent attention to detail essential. The role will also involve the need to engage with senior claims handlers in long-standing insurance clients as well as assisting the Partner in activities that enhance and develop Keoghs' profile. This is a fantastic opportunity to build on existing experience in a complex, high value area of law. This role is working with our Newcastle team, but office location can be flexible. Part time hours or flexible working arrangements can be considered, and all details will be discussed at application. Key Responsibilities You will work as part of a team progressing each file from the receipt of papers from the Insurer to claims resolution dealing with aspects of liability and quantum. The role will include: Working with senior members of the team to manage a caseload of complex injury claims consisting of claims valued anywhere between £50 thousand and in excess of £1 million. Communicating with insurer clients, dealing with their queries and updating them as the matter progresses. Forensic analysis of voluminous quantum evidence, preparing chronologies, identifying anomalies and other relevant information across various sources and categories of evidence. Using your existing knowledge of complex and catastrophic injury symptomology to identify relevant issues within medical records in order to instruct medical experts, drawing key issues to their attention. Critical analysis of sources of liability evidence and identifying any gaps. Drafting concise technical advice on all aspects of claim handling to include advice on indemnity, liability, quantum and causation issues and claims resolution for strategy discussion with senior lawyers and handlers. Proactively identifying next steps required on matter, discussing those aspects with the senior lawyer and taking action as agreed. Interviewing witnesses and drafting statements. Liaising with parties involved in claims including the insured, insurer, witnesses etc. Drafting pleadings and applications. Instructing counsel and attending conferences, JSMs, mediations both remotely and in person. Making full use of the firm's Case Management System in progressing files from receipt to closure. Attending court in person or remotely from time to time, attending trials, settlement conferences etc as required. To ensure compliance with the SRA Standards & Regulations Skills, Knowledge & Expertise As well as all the key ingredients that make you a successful lawyer we are essentially looking for: Qualified solicitor or legal executive - NQ+ Proven experience in a Personal Injury role having handled multitrack work as a minimum Experience of litigation, indemnity, liability and complex medical issues is preferred Critical thinking and quantum analysis experience required Good telephone advocacy skills Excellent listening, verbal and written communication skills Excellent client care skills Ability to prioritise work, keep to deadlines and work under pressure Excellent research skills A strong knowledge of relevant insurance principles Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

A specialist insurance broker, operating within the Healthcare and Hospitality sectors, is seeking an experienced Senior Account Handler to join their growing team. With ambitious plans in the next five years, this is an excellent opportunity to be part of a dynamic and forward-thinking business. The majority of leads are generated through trusted referral channels, resulting in an impressive 85%+ conversion rate from quote to sale. This is a full-time role based out of their brand new central Manchester office location, with a hybrid working pattern of 3 days in the office and 2 days from home. Responsibilities of the Senior Account Handler: -Managing new business, renewals, and mid-term adjustments with accuracy and attention to detail. -Analysing risks, premiums, and policy wording to ensure clients receive appropriate cover. Negotiating competitive terms with insurers and providing proactive solutions when standard cover does not apply. -Building and maintaining long-term client relationships, delivering clear and professional communication. -Supporting clients through claims processes and ensuring their interests are fully protected. -Working collaboratively with colleagues, brokers, and underwriters to achieve results. -Maintaining compliance with FCA regulations and internal procedures. Experience we are looking for: -Strong technical knowledge of insurance, ideally Cert CII qualified or working towards this. -Commercial awareness, with healthcare or hospitality sector experience advantageous but certainly not essential -Excellent communication skills, both written and verbal, with a customer-first approach. -Proven organisational skills, able to manage multiple accounts and deadlines effectively. -Problem-solving ability with confidence to negotiate and find tailored solutions. -IT proficiency, including Acturis and MS Office (Excel/Word). -Professional, ethical, and resilient, with a team-oriented mindset. Benefits of the Senior Account Handler role: -Salary £35,000 - £45,000 plus benefits. -Hybrid working (3 days in their Spinningfields office, 2 days from home). -Chance to join a growing and ambitious business with clear progression opportunities. Ready to take the leap? -If you're interested in the Senior Account Handler opportunity, we'd love to hear from you! Apply with your CV today and take the first step towards a fulfilling career. NJR16962

Technical Supervisor - Motor Claims Location: Bolton Hybrid Working Monday-Friday, 9am-5pm An excellent opportunity has arisen for an experienced Technical Supervisor to join a specialist legal and claims environment, supporting the technical quality and development of a high-performing Motor Recoveries Litigation team. The role will combine hands-on litigation work, technical supervision, coaching and continuous improvement, ensuring that claims are handled to the highest technical standards while consistently meeting client SLAs, KPIs and regulatory requirements. You will work closely with the Technical Manager, Team Leaders and senior stakeholders to identify areas for improvement, develop technical capability across the team and ensure consistently excellent client service. Ideally you will be a qualified Solicitor or CILEX Lawyer, with appropriate practice rights, and bring strong and current experience in Motor Recovery claims, either claimant or defendant side. Key Responsibilities Maintain your own caseload of fully litigated Motor Recovery claims, ensuring work is handled to a high technical standard. Supervise and support file handlers in line with the relevant competency framework. Provide ongoing technical coaching, mentoring and development to members of the team. Support the development of pre-litigation handlers, claims handlers issuing proceedings and those handling Small Claims Track matters. Help develop new starters towards achieving their first financial authority within an agreed timeframe. Identify individual and team training requirements and work with the Technical Manager to address them. Manage technical performance issues and support individuals through performance improvement plans where required. Continuously review workflows, processes and claims handling practices to identify: Technical and operational risks Emerging trends and behaviours Areas of avoidable litigation Opportunities to improve client service and KPI performance Recommend practical strategies and solutions to improve quality, efficiency and outcomes. Support the implementation of agreed workflows, processes and technical strategies, monitoring their effectiveness and ensuring consistency across the team. Work alongside Team Leaders and senior management to drive improvements in quality, client care and technical performance. Assist with the development and delivery of onboarding and ongoing technical training. Identify and analyse trends arising from internal referrals and quality issues, helping to drive appropriate resolutions. Deal with technical referrals from the wider team and escalate more complex matters where appropriate. Support client review meetings and contribute to discussions around performance, quality and continuous improvement. Ensure all work is carried out in accordance with relevant SRA Standards and Regulations and internal quality frameworks. Consistently deliver against agreed personal, technical and business objectives. You'll ideally have: Essential experience of litigation and managing your own caseload. A thorough understanding of the claims process and the importance of delivering against client requirements, SLAs and KPIs. Previous experience of supervising, mentoring, coaching or training other legal professionals. The ability to identify technical issues, anticipate potential problems and develop practical solutions. Strong organisational skills, with the ability to prioritise effectively and work calmly under pressure. Confidence in challenging existing processes and identifying opportunities for improvement. The ability to motivate, develop and engage colleagues at different levels of experience. Good working knowledge of Excel and PowerPoint would be advantageous. This is a role for someone who wants to have an impact beyond their own caseload. You'll be someone who enjoys developing people, improving technical standards and finding better ways of working, while still retaining a strong understanding of the day-to-day realities of Motor Litigation. You'll need to be confident enough to challenge where necessary, approachable enough to coach and support others, and commercially aware enough to understand the importance of delivering consistently strong outcomes for clients. This is an excellent opportunity for an experienced Motor Litigation professional looking to take the next step into a technical leadership and development-focused position within a growing specialist legal environment.

Clinical Negligence Lawyer Bristol Salary up to £45,000 Are you a Clinical Negligence Lawyer or experienced case handler looking to develop your career within a specialist claimant team handling complex and high-value work? A well-established national law firm is seeking an experienced legal professional to join its growing Clinical Negligence department. Working on behalf of claimants, you'll manage a varied caseload of litigated clinical negligence matters, including complex and high-value claims, while benefiting from flexible hybrid working and strong career development opportunities. This is what you will be doing As a Clinical Negligence Solicitor, your duties and responsibilities will be as follows:- Managing your own caseload of claimant clinical negligence matters from inception through to conclusion Handling litigated clinical negligence claims, including complex and higher-value cases Progressing claims both before and after issue Working closely with clients, barristers, medical experts, insurers and defendant representatives Supporting and supervising colleagues within the team where required Working to case management standards, service levels and performance targets Participating in team training, business development and marketing initiatives Playing a key role in delivering exceptional client service and achieving positive outcomes for claimants The experience you will bring to the team You will bring the following experience to the Clinical Negligence team:- Qualified Solicitor, FCILEx or experienced equivalent case handler Proven experience managing claimant clinical negligence and/or serious personal injury matters Strong background handling litigated cases Excellent knowledge of the Civil Procedure Rules and clinical negligence litigation Experience of working with Conditional Fee Agreements, Legal Expenses Insurance and publicly funded matters would be advantageous Strong client care skills and the ability to build effective professional relationships Organised, proactive and commercially aware approach to case management Strong written and verbal communication skills Ability to work independently while contributing positively to a collaborative team environment This is what you will get in return Salary up to £45,000 Flexible hybrid working with attendance in the office 1-2 days per week Full or part-time working options Generous annual leave package Health cash plan Gym and lifestyle benefits Flexible dress policy Employee recognition and referral schemes Structured training and development opportunities Routes to further qualification and career progression Supportive and inclusive working environment Opportunity to work on complex and rewarding claimant clinical negligence matters Are you up to the challenge? If you're a legal professional ready to take the next step in your career, we'd love to hear from you. Apply today or get in touch to find out more. All enquiries will be handled in the strictest confidence by Yolk Recruitment. If you are looking to pursue the next step in your career with a highly regarded law firm, we encourage you to apply by contacting Oliver Coodye on or alternatively send your CV Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

We are looking for a commercially minded solicitor with at least 4 years' post-qualification experience (PQE) to join an in-house Legal Team. This is an excellent opportunity to work at the heart of a dynamic insurance business, providing legal support across the managing agency and its syndicates. Lawyer - In-house Counsel Location - city of London Type: Full-time, Permanent We are looking for a commercially minded solicitor with at least 4 years' post-qualification experience (PQE) to join an in-house Legal Team. This is an excellent opportunity to work at the heart of a dynamic insurance business, providing legal support across the managing agency and its syndicates. As a trusted in-house counsel, you will work closely with senior management, underwriting teams, claims handlers and other business stakeholders, delivering pragmatic, commercially focused legal advice across a broad range of matters. The Role This is a varied and hands-on position where no two days are the same. Your responsibilities will include: Advising senior management on commercial contracts, new business initiatives and general corporate matters. Reviewing, drafting and negotiating a range of insurance-related agreements, including: Binding Authority Agreements Terms of Business Agreements (TOBAs) Delegated Claims Administration (DCA) Agreements Advising underwriting teams on policy wordings and product development. Supporting claims handlers with legal queries, dispute management and claims-related issues. Assisting with corporate transactions and providing advice on compliance, employment, tax and company secretarial matters. Supporting the handling of customer complaints and wider legal and regulatory issues. Building strong relationships across the business and providing clear, practical legal advice to senior stakeholders, including Board members. About You We're looking for someone who combines strong technical legal skills with commercial awareness and a collaborative approach. You will have: At least 4 years' PQE gained in private practice or an in-house legal team. Strong experience in commercial contracting and non-contentious commercial work. Excellent drafting, negotiation and communication skills. The confidence to advise senior stakeholders and influence decision-making. A proactive, solutions-focused approach with the ability to manage a varied workload and make sound commercial judgements. Experience within the insurance sector is highly desirable, particularly knowledge of the Lloyd's market, managing agencies and syndicate structures. However, we welcome applications from candidates with transferable commercial legal experience who are keen to develop their expertise in this specialist area. Why Join? This is an opportunity to become part of a highly regarded in-house legal team where you'll gain exposure to a broad range of legal matters and work closely with key decision-makers across the business. You'll play a meaningful role in supporting the continued success and growth of the organisation while developing your expertise within the specialist Lloyd's insurance market. If you're looking for a varied in-house legal role where your commercial judgement and legal expertise will make a real impact, we'd love to hear from you. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Solicitor / Legal Executive / Senior Case Handler Annual Salary: Up to £40k Location: Bristol (2 days in office) Job Type: Full-time Join our clients Claimant Serious and Catastrophic Personal Injury team, a national law firm known for delivering high-quality legal services. Reed are seeking a professional with expertise in handling cases involving motor and vulnerable road users such as cyclists, motorcyclists, and pedestrians. This role is ideal for someone who is adept at managing a diverse caseload and is committed to achieving excellent outcomes for our clients. Day-to-day of the role: Manage a mixed caseload of Fast Track & Intermediate cases, focusing on serious and catastrophic injuries. Conduct litigation independently on own files from the issue of proceedings through to trial. Ensure compliance with agreed service standards and effectively communicate with individuals and insurer clients. Provide training and case planning support to trainee case handlers; undertake supervision duties as directed. Participate actively in weekly team meetings and contribute to business development through networking events. Handle administrative duties and other responsibilities as required. Required Skills & Qualifications: Proven experience in managing caseloads dealing with motor and vulnerable road users. Experience in handling cases involving polytrauma, pain disorders, psychiatric disorders, moderate brain injuries, and fatal injury claims is highly desirable. Strong litigation skills, with the ability to handle all aspects from the issue of proceedings to trial. Excellent communication and organisational skills, with the ability to meet deadlines. Computer literacy and capability to undertake own typing. A team player who shows initiative, enthusiasm, and a common-sense approach to work. Benefits: Agile working model: 2 days in the office and 3 days working from home. Additional benefits to be specified by the employer To apply for this position, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining our legal vacancy.