Third Line Infrastructure Engineer Hatfield or Derby or Nottingham / Hybrid Competitive Salary + Benefits Join a Team Supporting Critical Enterprise Infrastructure Are you an experienced infrastructure professional looking for a role where your technical expertise genuinely makes a difference? We're partnering with a leading technology services organisation that supports some of the UK's most complex and secure IT environments. Due to continued growth, they're seeking a skilled Third Line Infrastructure Analyst to join a high-performing technical team supporting mission-critical services within a regulated enterprise environment. This is an opportunity to work across a diverse infrastructure estate, combining advanced support, technical project delivery, and continuous improvement initiatives, all while collaborating with experienced engineers and technical specialists. The Opportunity As a senior member of the infrastructure support team, you'll take ownership of complex technical issues, contribute to key infrastructure projects, and help maintain the security, availability and performance of critical business systems. You'll be trusted to investigate challenging incidents, implement infrastructure enhancements, and work closely with stakeholders to deliver reliable and secure technology services. What You'll Be Doing Providing expert 3rd Line support across enterprise-scale Windows environments. Diagnosing and resolving complex infrastructure issues. Designing, implementing and supporting Windows-based infrastructure solutions. Supporting project delivery, upgrades and technical change activity. Contributing to service improvement and infrastructure optimisation initiatives. Producing and maintaining technical documentation. Collaborating with customers, internal teams and technical stakeholders. Participating in an on-call rota supporting critical services when required. What We're Looking For You'll have demonstrable experience operating within large-scale enterprise infrastructure environments and possess strong troubleshooting and analytical skills. Experience in several of the following technologies would be highly advantageous: Active Directory, Group Policy, DNS & DHCP Microsoft Windows Server Azure AD / Entra ID, ADFS & SSO VMware & Virtualisation Technologies Exchange & Microsoft Collaboration Technologies SCCM / Endpoint Management PKI & Certificate Management PowerShell Scripting & Automation Infrastructure Monitoring & Security Tooling Networking Fundamentals (LAN, WAN, Routing & Firewalls) About You Experienced in a 3rd Line Infrastructure or Senior Support role. Comfortable working independently and solving complex technical challenges. Strong communicator with a customer-focused approach. Eligible to obtain Security Clearance (or already cleared). Passionate about technology and continuous improvement. Why Apply? You'll be joining a highly respected technology organisation that invests heavily in its people, encourages professional development, and offers exposure to enterprise-scale technologies that will further accelerate your career. You'll work alongside talented technical professionals in a collaborative environment where your expertise is valued and your contribution is recognised. Interested? Apply today to learn more about this exciting opportunity and take the next step in your infrastructure career. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Oct 23, 2026
Full time
Third Line Infrastructure Engineer Hatfield or Derby or Nottingham / Hybrid Competitive Salary + Benefits Join a Team Supporting Critical Enterprise Infrastructure Are you an experienced infrastructure professional looking for a role where your technical expertise genuinely makes a difference? We're partnering with a leading technology services organisation that supports some of the UK's most complex and secure IT environments. Due to continued growth, they're seeking a skilled Third Line Infrastructure Analyst to join a high-performing technical team supporting mission-critical services within a regulated enterprise environment. This is an opportunity to work across a diverse infrastructure estate, combining advanced support, technical project delivery, and continuous improvement initiatives, all while collaborating with experienced engineers and technical specialists. The Opportunity As a senior member of the infrastructure support team, you'll take ownership of complex technical issues, contribute to key infrastructure projects, and help maintain the security, availability and performance of critical business systems. You'll be trusted to investigate challenging incidents, implement infrastructure enhancements, and work closely with stakeholders to deliver reliable and secure technology services. What You'll Be Doing Providing expert 3rd Line support across enterprise-scale Windows environments. Diagnosing and resolving complex infrastructure issues. Designing, implementing and supporting Windows-based infrastructure solutions. Supporting project delivery, upgrades and technical change activity. Contributing to service improvement and infrastructure optimisation initiatives. Producing and maintaining technical documentation. Collaborating with customers, internal teams and technical stakeholders. Participating in an on-call rota supporting critical services when required. What We're Looking For You'll have demonstrable experience operating within large-scale enterprise infrastructure environments and possess strong troubleshooting and analytical skills. Experience in several of the following technologies would be highly advantageous: Active Directory, Group Policy, DNS & DHCP Microsoft Windows Server Azure AD / Entra ID, ADFS & SSO VMware & Virtualisation Technologies Exchange & Microsoft Collaboration Technologies SCCM / Endpoint Management PKI & Certificate Management PowerShell Scripting & Automation Infrastructure Monitoring & Security Tooling Networking Fundamentals (LAN, WAN, Routing & Firewalls) About You Experienced in a 3rd Line Infrastructure or Senior Support role. Comfortable working independently and solving complex technical challenges. Strong communicator with a customer-focused approach. Eligible to obtain Security Clearance (or already cleared). Passionate about technology and continuous improvement. Why Apply? You'll be joining a highly respected technology organisation that invests heavily in its people, encourages professional development, and offers exposure to enterprise-scale technologies that will further accelerate your career. You'll work alongside talented technical professionals in a collaborative environment where your expertise is valued and your contribution is recognised. Interested? Apply today to learn more about this exciting opportunity and take the next step in your infrastructure career. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Third Line Infrastructure Engineer Hatfield or Derby or Nottingham / Hybrid Competitive Salary + Benefits Join a Team Supporting Critical Enterprise Infrastructure Are you an experienced infrastructure professional looking for a role where your technical expertise genuinely makes a difference? We're partnering with a leading technology services organisation that supports some of the UK's most complex and secure IT environments. Due to continued growth, they're seeking a skilled Third Line Infrastructure Analyst to join a high-performing technical team supporting mission-critical services within a regulated enterprise environment. This is an opportunity to work across a diverse infrastructure estate, combining advanced support, technical project delivery, and continuous improvement initiatives, all while collaborating with experienced engineers and technical specialists. The Opportunity As a senior member of the infrastructure support team, you'll take ownership of complex technical issues, contribute to key infrastructure projects, and help maintain the security, availability and performance of critical business systems. You'll be trusted to investigate challenging incidents, implement infrastructure enhancements, and work closely with stakeholders to deliver reliable and secure technology services. What You'll Be Doing Providing expert 3rd Line support across enterprise-scale Windows environments. Diagnosing and resolving complex infrastructure issues. Designing, implementing and supporting Windows-based infrastructure solutions. Supporting project delivery, upgrades and technical change activity. Contributing to service improvement and infrastructure optimisation initiatives. Producing and maintaining technical documentation. Collaborating with customers, internal teams and technical stakeholders. Participating in an on-call rota supporting critical services when required. What We're Looking For You'll have demonstrable experience operating within large-scale enterprise infrastructure environments and possess strong troubleshooting and analytical skills. Experience in several of the following technologies would be highly advantageous: Active Directory, Group Policy, DNS & DHCP Microsoft Windows Server Azure AD / Entra ID, ADFS & SSO VMware & Virtualisation Technologies Exchange & Microsoft Collaboration Technologies SCCM / Endpoint Management PKI & Certificate Management PowerShell Scripting & Automation Infrastructure Monitoring & Security Tooling Networking Fundamentals (LAN, WAN, Routing & Firewalls) About You Experienced in a 3rd Line Infrastructure or Senior Support role. Comfortable working independently and solving complex technical challenges. Strong communicator with a customer-focused approach. Eligible to obtain Security Clearance (or already cleared). Passionate about technology and continuous improvement. Why Apply? You'll be joining a highly respected technology organisation that invests heavily in its people, encourages professional development, and offers exposure to enterprise-scale technologies that will further accelerate your career. You'll work alongside talented technical professionals in a collaborative environment where your expertise is valued and your contribution is recognised. Interested? Apply today to learn more about this exciting opportunity and take the next step in your infrastructure career. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Oct 23, 2026
Full time
Third Line Infrastructure Engineer Hatfield or Derby or Nottingham / Hybrid Competitive Salary + Benefits Join a Team Supporting Critical Enterprise Infrastructure Are you an experienced infrastructure professional looking for a role where your technical expertise genuinely makes a difference? We're partnering with a leading technology services organisation that supports some of the UK's most complex and secure IT environments. Due to continued growth, they're seeking a skilled Third Line Infrastructure Analyst to join a high-performing technical team supporting mission-critical services within a regulated enterprise environment. This is an opportunity to work across a diverse infrastructure estate, combining advanced support, technical project delivery, and continuous improvement initiatives, all while collaborating with experienced engineers and technical specialists. The Opportunity As a senior member of the infrastructure support team, you'll take ownership of complex technical issues, contribute to key infrastructure projects, and help maintain the security, availability and performance of critical business systems. You'll be trusted to investigate challenging incidents, implement infrastructure enhancements, and work closely with stakeholders to deliver reliable and secure technology services. What You'll Be Doing Providing expert 3rd Line support across enterprise-scale Windows environments. Diagnosing and resolving complex infrastructure issues. Designing, implementing and supporting Windows-based infrastructure solutions. Supporting project delivery, upgrades and technical change activity. Contributing to service improvement and infrastructure optimisation initiatives. Producing and maintaining technical documentation. Collaborating with customers, internal teams and technical stakeholders. Participating in an on-call rota supporting critical services when required. What We're Looking For You'll have demonstrable experience operating within large-scale enterprise infrastructure environments and possess strong troubleshooting and analytical skills. Experience in several of the following technologies would be highly advantageous: Active Directory, Group Policy, DNS & DHCP Microsoft Windows Server Azure AD / Entra ID, ADFS & SSO VMware & Virtualisation Technologies Exchange & Microsoft Collaboration Technologies SCCM / Endpoint Management PKI & Certificate Management PowerShell Scripting & Automation Infrastructure Monitoring & Security Tooling Networking Fundamentals (LAN, WAN, Routing & Firewalls) About You Experienced in a 3rd Line Infrastructure or Senior Support role. Comfortable working independently and solving complex technical challenges. Strong communicator with a customer-focused approach. Eligible to obtain Security Clearance (or already cleared). Passionate about technology and continuous improvement. Why Apply? You'll be joining a highly respected technology organisation that invests heavily in its people, encourages professional development, and offers exposure to enterprise-scale technologies that will further accelerate your career. You'll work alongside talented technical professionals in a collaborative environment where your expertise is valued and your contribution is recognised. Interested? Apply today to learn more about this exciting opportunity and take the next step in your infrastructure career. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
De Montfort University Leicester
Leicester, Leicestershire
Maximum Salary: 38,784.00 GBP Minimum Salary: 32,080.00 GBP Application Closing Date: 13/11/2026 Main duties and responsibilities De Montfort University (DMU) is a forward-thinking institution committed to innovation, inclusion and excellent digital services. Following significant progress through its Digital Transformation Strategy, this is an exciting opportunity to contribute to ongoing improvements that support students and staff across a modern, ambitious and evolving university community. Directorate The Digital and Technology Directorate plays a central role in transforming how the university delivers digital value. We are modernising our services through cloud adoption, reducing technical debt and developing a product-focused operating model. Our approach combines agile delivery with operational excellence, ensuring our services are resilient, secure and user focused. From AI and automation to collaboration, communications and cyber security, the Directorate is focused on delivering streamlined and future-ready services that support academic and professional excellence across DMU. The Role We are looking for a motivated and technically capable M365 Analyst to support, improve and develop the university's Microsoft 365 collaboration, communication and digital workplace services. This is a hands-on role that will help shape the digital experience of our students and staff. You will work with senior colleagues and cross-functional teams to support secure, reliable and user-centred Microsoft 365 services, while contributing to DMU's transformation towards a modern digital workplace. You will support and enhance services across the Microsoft 365 ecosystem, including collaboration and communication tools such as Microsoft Teams, SharePoint Online, OneDrive, Exchange Online and telephony services. The role also involves working with Microsoft Forms, Approvals, Bookings, Viva, Power Automate, the wider Power Platform, Microsoft Entra ID, security, governance and compliance solutions, and emerging AI technologies including Microsoft Copilot. Team Structure You will report to the Productivity and Collaboration Lead and work alongside colleagues supporting Microsoft 365, collaboration, communication and digital workplace services. You will also collaborate with Product teams, Information Security, technical specialists, key suppliers and stakeholders from across the university. The team supports collaboration, communication, automation and AI capabilities across the university and plays a key role in delivering DMU's digital transformation strategy. We promote collaboration, knowledge sharing, continuous improvement and professional development, providing opportunities to build expertise across Microsoft 365, automation, AI and modern workplace technologies. What You'll Be Doing This role supports and enhances Microsoft 365 services across the university, including SharePoint Online and Microsoft Teams Telephony. It involves implementing secure, user-centred solutions, supporting governance and compliance initiatives, contributing to service improvements and digital transformation projects, and working with stakeholders to deliver high-quality digital services while improving adoption, performance and user experience. About You You will have experience supporting and developing Microsoft 365 services within a large organisation, with strong knowledge of technologies including Teams, Exchange Online, SharePoint Online, OneDrive, Viva, Teams Telephony, Entra ID, Power Platform and Microsoft Copilot. You will also bring experience in security, compliance and governance, alongside strong analytical, stakeholder engagement and customer service skills, with a focus on digital transformation and continuous improvement. Contact This role is hybrid, with an on-campus presence required for at least two days per week at our Leicester Campus.
Oct 23, 2026
Full time
Maximum Salary: 38,784.00 GBP Minimum Salary: 32,080.00 GBP Application Closing Date: 13/11/2026 Main duties and responsibilities De Montfort University (DMU) is a forward-thinking institution committed to innovation, inclusion and excellent digital services. Following significant progress through its Digital Transformation Strategy, this is an exciting opportunity to contribute to ongoing improvements that support students and staff across a modern, ambitious and evolving university community. Directorate The Digital and Technology Directorate plays a central role in transforming how the university delivers digital value. We are modernising our services through cloud adoption, reducing technical debt and developing a product-focused operating model. Our approach combines agile delivery with operational excellence, ensuring our services are resilient, secure and user focused. From AI and automation to collaboration, communications and cyber security, the Directorate is focused on delivering streamlined and future-ready services that support academic and professional excellence across DMU. The Role We are looking for a motivated and technically capable M365 Analyst to support, improve and develop the university's Microsoft 365 collaboration, communication and digital workplace services. This is a hands-on role that will help shape the digital experience of our students and staff. You will work with senior colleagues and cross-functional teams to support secure, reliable and user-centred Microsoft 365 services, while contributing to DMU's transformation towards a modern digital workplace. You will support and enhance services across the Microsoft 365 ecosystem, including collaboration and communication tools such as Microsoft Teams, SharePoint Online, OneDrive, Exchange Online and telephony services. The role also involves working with Microsoft Forms, Approvals, Bookings, Viva, Power Automate, the wider Power Platform, Microsoft Entra ID, security, governance and compliance solutions, and emerging AI technologies including Microsoft Copilot. Team Structure You will report to the Productivity and Collaboration Lead and work alongside colleagues supporting Microsoft 365, collaboration, communication and digital workplace services. You will also collaborate with Product teams, Information Security, technical specialists, key suppliers and stakeholders from across the university. The team supports collaboration, communication, automation and AI capabilities across the university and plays a key role in delivering DMU's digital transformation strategy. We promote collaboration, knowledge sharing, continuous improvement and professional development, providing opportunities to build expertise across Microsoft 365, automation, AI and modern workplace technologies. What You'll Be Doing This role supports and enhances Microsoft 365 services across the university, including SharePoint Online and Microsoft Teams Telephony. It involves implementing secure, user-centred solutions, supporting governance and compliance initiatives, contributing to service improvements and digital transformation projects, and working with stakeholders to deliver high-quality digital services while improving adoption, performance and user experience. About You You will have experience supporting and developing Microsoft 365 services within a large organisation, with strong knowledge of technologies including Teams, Exchange Online, SharePoint Online, OneDrive, Viva, Teams Telephony, Entra ID, Power Platform and Microsoft Copilot. You will also bring experience in security, compliance and governance, alongside strong analytical, stakeholder engagement and customer service skills, with a focus on digital transformation and continuous improvement. Contact This role is hybrid, with an on-campus presence required for at least two days per week at our Leicester Campus.
Senior Business Analyst (Infrastructure & Technology Modernisation) 6-Month Contract Hybrid (50% London office) Active SC Clearance Required We are supporting a leading UK financial institution undertaking a significant programme of technology modernisation and infrastructure transformation. As part of this initiative, we are seeking an experienced Senior Business Analyst to work across complex technology and infrastructure change projects, helping to shape and deliver strategic outcomes within a highly regulated environment. The Role As a Senior Business Analyst, you will act as the bridge between business stakeholders and technology teams, driving the definition, analysis and delivery of large-scale infrastructure and technology change initiatives. You will work closely with architects, engineers, project managers and senior stakeholders to ensure business needs are translated into clear, actionable requirements and successful delivery outcomes. This role is focused on technology modernisation programmes, including legacy platform transformation, cloud adoption, infrastructure refresh, operational resilience improvements and technical debt reduction. Key Responsibilities Elicit, analyse and document business and technical requirements. Produce high-quality user stories, acceptance criteria and functional specifications. Facilitate workshops and requirements-gathering sessions with a broad range of stakeholders. Support prioritisation activities and collaborate with delivery teams to manage backlogs and dependencies. Work closely with architects, engineers and project leadership to ensure solutions align to strategic objectives. Facilitate Agile ceremonies including sprint planning, reviews and retrospectives. Analyse current and future-state operating models, business processes and technology impacts. Identify risks, dependencies and opportunities for process improvement. Support testing, implementation and transition activities throughout the project lifecycle. Required Experience Extensive Business Analysis experience delivering large-scale technology, infrastructure or software change programmes. Strong background working within complex enterprise environments, ideally within financial services, regulatory or similarly regulated sectors. Demonstrable experience supporting technology modernisation and infrastructure transformation initiatives. Strong understanding of enterprise technology environments, including some of: Cloud technologies Networks Data centres Compute and virtualisation Storage Identity & access management Cyber security End-user technology Service management Proven experience working within Agile delivery environments. Strong knowledge of the Software Development Lifecycle (SDLC). Experience with Jira, Confluence and related delivery tools. Excellent stakeholder management skills, with the ability to engage technical and non-technical audiences at all levels. Experience producing process maps, requirements documentation, traceability matrices and other BA artefacts. Degree educated and/or professionally qualified (BCS, ISEB, IIBA CBAP or equivalent). Desirable Experience Infrastructure modernisation, cloud migration or platform transformation programmes. ITIL and service transition experience. Technology risk, operational resilience and security-by-design knowledge. Azure DevOps, Planview, Visio or Miro experience. Data migration, integration and data analysis experience. Experience working in hybrid Agile/Waterfall environments. Knowledge of business architecture principles. To apply for this position please submit your CV. Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.
Oct 23, 2026
Full time
Senior Business Analyst (Infrastructure & Technology Modernisation) 6-Month Contract Hybrid (50% London office) Active SC Clearance Required We are supporting a leading UK financial institution undertaking a significant programme of technology modernisation and infrastructure transformation. As part of this initiative, we are seeking an experienced Senior Business Analyst to work across complex technology and infrastructure change projects, helping to shape and deliver strategic outcomes within a highly regulated environment. The Role As a Senior Business Analyst, you will act as the bridge between business stakeholders and technology teams, driving the definition, analysis and delivery of large-scale infrastructure and technology change initiatives. You will work closely with architects, engineers, project managers and senior stakeholders to ensure business needs are translated into clear, actionable requirements and successful delivery outcomes. This role is focused on technology modernisation programmes, including legacy platform transformation, cloud adoption, infrastructure refresh, operational resilience improvements and technical debt reduction. Key Responsibilities Elicit, analyse and document business and technical requirements. Produce high-quality user stories, acceptance criteria and functional specifications. Facilitate workshops and requirements-gathering sessions with a broad range of stakeholders. Support prioritisation activities and collaborate with delivery teams to manage backlogs and dependencies. Work closely with architects, engineers and project leadership to ensure solutions align to strategic objectives. Facilitate Agile ceremonies including sprint planning, reviews and retrospectives. Analyse current and future-state operating models, business processes and technology impacts. Identify risks, dependencies and opportunities for process improvement. Support testing, implementation and transition activities throughout the project lifecycle. Required Experience Extensive Business Analysis experience delivering large-scale technology, infrastructure or software change programmes. Strong background working within complex enterprise environments, ideally within financial services, regulatory or similarly regulated sectors. Demonstrable experience supporting technology modernisation and infrastructure transformation initiatives. Strong understanding of enterprise technology environments, including some of: Cloud technologies Networks Data centres Compute and virtualisation Storage Identity & access management Cyber security End-user technology Service management Proven experience working within Agile delivery environments. Strong knowledge of the Software Development Lifecycle (SDLC). Experience with Jira, Confluence and related delivery tools. Excellent stakeholder management skills, with the ability to engage technical and non-technical audiences at all levels. Experience producing process maps, requirements documentation, traceability matrices and other BA artefacts. Degree educated and/or professionally qualified (BCS, ISEB, IIBA CBAP or equivalent). Desirable Experience Infrastructure modernisation, cloud migration or platform transformation programmes. ITIL and service transition experience. Technology risk, operational resilience and security-by-design knowledge. Azure DevOps, Planview, Visio or Miro experience. Data migration, integration and data analysis experience. Experience working in hybrid Agile/Waterfall environments. Knowledge of business architecture principles. To apply for this position please submit your CV. Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.
We're recruiting a Senior Cloud Security Trust Analyst for a global AI Technology vendor. They support central UK government and regulated customers providing enterprise security design and implementation . This role combines technical cloud security knowledge with customer management, helping customers understand how their environments are protected and how security risks are being addressed. You'll work closely with a small portfolio of customers, leading security discussions and translating information between their technical stakeholders and internal security, engineering and architecture teams. You'll need the confidence to explain cloud architectures, challenge technical responses and discuss vulnerabilities, controls and remediation plans. Your responsibilities will include: Delivering regular customer security reviews, covering vulnerabilities, remediation progress and changes affecting security. Explaining cloud security controls and responding to technical questions, security questionnaires and assurance requests. Coordinating evidence, audit findings and security documentation with internal teams, tracking actions through to resolution. The role offers ongoing customer relationships and exposure to complex cloud environments, with the opportunity to shape how security information is communicated and delivered. You'll bring experience in customer-facing security consulting or technical security assurance , supported by a strong understanding of AWS environments . Your knowledge should cover network security, access controls, vulnerability management, containers and how security tools fit within a wider architecture. You'll also be comfortable interpreting frameworks and audit evidence such as ISO 27001 and SOC 2 . You should be able to hold credible conversations with security engineers and architects, then turn those discussions into clear customer advice and practical actions. Experience supporting government or regulated customers would be particularly useful. Senior Technical Cloud Security Analyst Up to £100,000 Southampton or London Hybrid - two days per week onsite Applicants must hold UK citizenship and be eligible to obtain and maintain SC clearance. Apply with your CV to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Oct 23, 2026
Full time
We're recruiting a Senior Cloud Security Trust Analyst for a global AI Technology vendor. They support central UK government and regulated customers providing enterprise security design and implementation . This role combines technical cloud security knowledge with customer management, helping customers understand how their environments are protected and how security risks are being addressed. You'll work closely with a small portfolio of customers, leading security discussions and translating information between their technical stakeholders and internal security, engineering and architecture teams. You'll need the confidence to explain cloud architectures, challenge technical responses and discuss vulnerabilities, controls and remediation plans. Your responsibilities will include: Delivering regular customer security reviews, covering vulnerabilities, remediation progress and changes affecting security. Explaining cloud security controls and responding to technical questions, security questionnaires and assurance requests. Coordinating evidence, audit findings and security documentation with internal teams, tracking actions through to resolution. The role offers ongoing customer relationships and exposure to complex cloud environments, with the opportunity to shape how security information is communicated and delivered. You'll bring experience in customer-facing security consulting or technical security assurance , supported by a strong understanding of AWS environments . Your knowledge should cover network security, access controls, vulnerability management, containers and how security tools fit within a wider architecture. You'll also be comfortable interpreting frameworks and audit evidence such as ISO 27001 and SOC 2 . You should be able to hold credible conversations with security engineers and architects, then turn those discussions into clear customer advice and practical actions. Experience supporting government or regulated customers would be particularly useful. Senior Technical Cloud Security Analyst Up to £100,000 Southampton or London Hybrid - two days per week onsite Applicants must hold UK citizenship and be eligible to obtain and maintain SC clearance. Apply with your CV to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Business Insight Manager £48,622 per annum Newent, Gloucestershire Full-Time Permanent Come make a real difference as our Business Insight Manager Everyone should have a warm, safe, affordable home. As Business Insight Manager, you'll play a key role in helping us provide this for our tenants. You'll be responsible for: Leading the delivery of business intelligence, analytics and performance reporting services. Develop and maintain Power BI dashboards and reporting solutions. Produce meaningful insight to support operational and strategic decision making. Manage corporate performance reporting and KPI frameworks. Drive improvements in data quality, governance and reporting standards. Provide analysis, forecasting and performance trends to inform business planning. Build strong relationships with stakeholders across the organisation. Lead, coach and develop the Business Insight team. Identify opportunities to improve processes through automation and innovation. This is a hybrid role and requires regular office attendance to our Newent office in line with our agile working policy, with flexibility to attend onsite meetings as required. Please consider your commute when applying for this role. While the role is not fully remote, we are committed to considering reasonable adjustments to support individual circumstances where appropriate. What you'll bring to our team You'll be a strategic thinker with a passion for data, performance and continuous improvement. Equally comfortable working with detailed datasets and senior stakeholders, you'll understand how to turn information into actionable insight that supports operational and strategic goals. You'll bring: Proven experience leading a business intelligence, analytics or performance reporting function. Advanced Power BI and data visualisation skills. Experience developing and monitoring KPIs, performance frameworks and corporate reporting. Strong analytical, problem-solving and decision-making abilities. Experience using data to influence organisational performance and service improvement. Strong stakeholder management and communication skills. Experience leading and developing high-performing teams. A commitment to data quality, governance and continuous improvement. What we're looking for Significant experience within a business intelligence, insight, analytics or performance management environment. Advanced knowledge of Power BI and reporting technologies. Experience working with large datasets, databases and SQL. Strong understanding of performance management and business reporting. Excellent communication and presentation skills. The ability to translate complex information into clear and actionable insight. Proven leadership and people management experience. A collaborative approach with the ability to influence at all levels of the organisation. Qualifications Experienced in Data Analysis and Reporting using Microsoft Power BI reports and dashboards or quickly able to build skills to expert user level (e.g. experienced in a similar data analysis and reporting technology or toolset) Experienced in producing data-sets for reporting and analysis. Able to work with the IT Team and vendor technical teams to agree data extracts necessary. Good understanding of relational databases and the SQL language highly beneficial, or ability to understand and build SQL skills quickly. Good technical skills in IT systems and software including Microsoft 365 applications. Able to plan, prioritise and execute own workload or as part of a team or as project lead in collaborative business improvement group. Able to build business relationships and work in a resource capacity for all areas of the organisation. Knowledge and or experience in the housing sector, a repairs contractor or with housing management systems (esp. MIS Active-H) - Desirable. Business or Data Analysis certification or qualification - Desirable. Microsoft Power BI certification - Desirable. If not already held willingness to work towards a certification such as 'Microsoft Power BI Analyst Associate'. SQL certification desirable such as MCDBA. Closing Date - Friday 20th November 2026
Oct 23, 2026
Full time
Business Insight Manager £48,622 per annum Newent, Gloucestershire Full-Time Permanent Come make a real difference as our Business Insight Manager Everyone should have a warm, safe, affordable home. As Business Insight Manager, you'll play a key role in helping us provide this for our tenants. You'll be responsible for: Leading the delivery of business intelligence, analytics and performance reporting services. Develop and maintain Power BI dashboards and reporting solutions. Produce meaningful insight to support operational and strategic decision making. Manage corporate performance reporting and KPI frameworks. Drive improvements in data quality, governance and reporting standards. Provide analysis, forecasting and performance trends to inform business planning. Build strong relationships with stakeholders across the organisation. Lead, coach and develop the Business Insight team. Identify opportunities to improve processes through automation and innovation. This is a hybrid role and requires regular office attendance to our Newent office in line with our agile working policy, with flexibility to attend onsite meetings as required. Please consider your commute when applying for this role. While the role is not fully remote, we are committed to considering reasonable adjustments to support individual circumstances where appropriate. What you'll bring to our team You'll be a strategic thinker with a passion for data, performance and continuous improvement. Equally comfortable working with detailed datasets and senior stakeholders, you'll understand how to turn information into actionable insight that supports operational and strategic goals. You'll bring: Proven experience leading a business intelligence, analytics or performance reporting function. Advanced Power BI and data visualisation skills. Experience developing and monitoring KPIs, performance frameworks and corporate reporting. Strong analytical, problem-solving and decision-making abilities. Experience using data to influence organisational performance and service improvement. Strong stakeholder management and communication skills. Experience leading and developing high-performing teams. A commitment to data quality, governance and continuous improvement. What we're looking for Significant experience within a business intelligence, insight, analytics or performance management environment. Advanced knowledge of Power BI and reporting technologies. Experience working with large datasets, databases and SQL. Strong understanding of performance management and business reporting. Excellent communication and presentation skills. The ability to translate complex information into clear and actionable insight. Proven leadership and people management experience. A collaborative approach with the ability to influence at all levels of the organisation. Qualifications Experienced in Data Analysis and Reporting using Microsoft Power BI reports and dashboards or quickly able to build skills to expert user level (e.g. experienced in a similar data analysis and reporting technology or toolset) Experienced in producing data-sets for reporting and analysis. Able to work with the IT Team and vendor technical teams to agree data extracts necessary. Good understanding of relational databases and the SQL language highly beneficial, or ability to understand and build SQL skills quickly. Good technical skills in IT systems and software including Microsoft 365 applications. Able to plan, prioritise and execute own workload or as part of a team or as project lead in collaborative business improvement group. Able to build business relationships and work in a resource capacity for all areas of the organisation. Knowledge and or experience in the housing sector, a repairs contractor or with housing management systems (esp. MIS Active-H) - Desirable. Business or Data Analysis certification or qualification - Desirable. Microsoft Power BI certification - Desirable. If not already held willingness to work towards a certification such as 'Microsoft Power BI Analyst Associate'. SQL certification desirable such as MCDBA. Closing Date - Friday 20th November 2026
Role overview You'll own the end-to-end accounting for a group of more complex business areas. This means making sure the ledger is accurate, well controlled and properly explained, from month-end close through to year-end and supporting statutory reporting. You'll be the subject matter expert for your process area. You may review manage an Assistant Analyst and you will support the offshore RTR team. A key element will be to lead improvements that make the close faster and more robust. What you'll do: Entity and process ownership Own the month-end, quarter-end and year-end close for your entities or process area, and sign off results before they're submitted to Group. Review journals, accruals, provisions and complex judgement areas prepared by the team. Check that the accounting treatment follows SOX, IFRS and group policy. Analyse and explain P&L and balance sheet movements to Financial Controllers, FP&A and senior finance stakeholders. Balance sheet integrity and review Review and approve balance sheet reconciliations, challenge aged or unexplained items, and drive them to resolution. Oversee intercompany matching, settlement and disputes for your entities. Look after your process area's technical accounting questions, such as new contracts, unusual transactions and policy changes, and escalate when needed. Statutory reporting, audit and controls Act as the main contact for external auditors on your areas. Make sure key controls in your area are designed and operating effectively. Own the remediation of any control deficiencies. Team leadership and development Act as the escalation point and reviewer for Senior Assistant Analysts as necessary and the offshore RTR team. Set clear standards for quality and documentation. Coach and develop colleagues through knowledge sharing, training and onboarding new team members. Continuous improvement and change Lead improvement initiatives across the close, such as journal automation, reconciliation standardisation, and making better use of SAP, Power Automation and AI Represent A2R on finance transformation, system and organisational change projects. Assess the accounting and controls impact of each change. Track and report KPIs for your process area, such as timeliness, accuracy and aged items. What you'll bring: Qualified accountant (CIMA, ACCA or ACA) Strong record-to-report experience in a large, multi-entity organisation, including review responsibility Sound knowledge of IFRS and financial controls Advanced Excel skills and strong ERP experience (SAP preferred) Confident communicator who can explain accounting issues clearly and challenge stakeholders constructively Proven ability to manage competing deadlines and prioritise effectively Benefits and perks: There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work: We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office base: Livingston Sky Watermark is our central site for Livingston, sitting between Glasgow and Edinburgh. With vibrant office spaces, chill-out areas, and an onsite canteen, it's a great place to work and connect. The nearest train station is Livingston North. A Sky shuttle bus runs between the station and campus every 20 minutes throughout the day. Plus, there's onsite parking available for cars, motorbikes and bicycles. Who we are : We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Oct 23, 2026
Full time
Role overview You'll own the end-to-end accounting for a group of more complex business areas. This means making sure the ledger is accurate, well controlled and properly explained, from month-end close through to year-end and supporting statutory reporting. You'll be the subject matter expert for your process area. You may review manage an Assistant Analyst and you will support the offshore RTR team. A key element will be to lead improvements that make the close faster and more robust. What you'll do: Entity and process ownership Own the month-end, quarter-end and year-end close for your entities or process area, and sign off results before they're submitted to Group. Review journals, accruals, provisions and complex judgement areas prepared by the team. Check that the accounting treatment follows SOX, IFRS and group policy. Analyse and explain P&L and balance sheet movements to Financial Controllers, FP&A and senior finance stakeholders. Balance sheet integrity and review Review and approve balance sheet reconciliations, challenge aged or unexplained items, and drive them to resolution. Oversee intercompany matching, settlement and disputes for your entities. Look after your process area's technical accounting questions, such as new contracts, unusual transactions and policy changes, and escalate when needed. Statutory reporting, audit and controls Act as the main contact for external auditors on your areas. Make sure key controls in your area are designed and operating effectively. Own the remediation of any control deficiencies. Team leadership and development Act as the escalation point and reviewer for Senior Assistant Analysts as necessary and the offshore RTR team. Set clear standards for quality and documentation. Coach and develop colleagues through knowledge sharing, training and onboarding new team members. Continuous improvement and change Lead improvement initiatives across the close, such as journal automation, reconciliation standardisation, and making better use of SAP, Power Automation and AI Represent A2R on finance transformation, system and organisational change projects. Assess the accounting and controls impact of each change. Track and report KPIs for your process area, such as timeliness, accuracy and aged items. What you'll bring: Qualified accountant (CIMA, ACCA or ACA) Strong record-to-report experience in a large, multi-entity organisation, including review responsibility Sound knowledge of IFRS and financial controls Advanced Excel skills and strong ERP experience (SAP preferred) Confident communicator who can explain accounting issues clearly and challenge stakeholders constructively Proven ability to manage competing deadlines and prioritise effectively Benefits and perks: There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work: We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office base: Livingston Sky Watermark is our central site for Livingston, sitting between Glasgow and Edinburgh. With vibrant office spaces, chill-out areas, and an onsite canteen, it's a great place to work and connect. The nearest train station is Livingston North. A Sky shuttle bus runs between the station and campus every 20 minutes throughout the day. Plus, there's onsite parking available for cars, motorbikes and bicycles. Who we are : We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
University of Huddersfield
Huddersfield, Yorkshire
We are looking for a talented and well-organised individual to join the Computing and Library Services, Corporate Information Systems team. This is a great opportunity for an Administrator/Developer to join the team responsible for the development, support and maintenance of our university s business systems, with a focus on the student records system. Educated to degree level, or with substantial professional experience in an IT environment, you will hold a current certification in Microsoft Technologies or be working towards certification. You will have the ability to develop and implement solutions to enable seamless integration of key business systems. You will be a self-motivated IT professional with excellent interpersonal and communication skills, enabling you to liaise effectively with a broad range of customers and stakeholders. Representing Computing and Library Services as a technical specialist in IT systems administration, you will deliver solutions that meet the demanding needs of the University user base. You will be equally capable of working alone or as part of a team, drawing on all available resources to deliver the required goals. We offer an excellent employment package, including hybrid working, blending a mix of remote and on-campus working (dependent on work duties). The University is deeply committed to equality and diversity for all its students and staff. We seek to be diverse and inclusive, supporting individuals and groups to fulfil their potential and nurture a sense of belonging. We strive to be an accessible, inclusive employer, removing barriers for all. Find out more about our approach to Equality, Diversity and Inclusion , including our commitments and accreditations as a Disability Confident Leader, Stonewall Top 100 Employer, Athena Swan Silver Award holder and Race Equality Charter Bronze Award holder. For further details about this post and to make an application, please select the apply button shown.
Oct 23, 2026
Full time
We are looking for a talented and well-organised individual to join the Computing and Library Services, Corporate Information Systems team. This is a great opportunity for an Administrator/Developer to join the team responsible for the development, support and maintenance of our university s business systems, with a focus on the student records system. Educated to degree level, or with substantial professional experience in an IT environment, you will hold a current certification in Microsoft Technologies or be working towards certification. You will have the ability to develop and implement solutions to enable seamless integration of key business systems. You will be a self-motivated IT professional with excellent interpersonal and communication skills, enabling you to liaise effectively with a broad range of customers and stakeholders. Representing Computing and Library Services as a technical specialist in IT systems administration, you will deliver solutions that meet the demanding needs of the University user base. You will be equally capable of working alone or as part of a team, drawing on all available resources to deliver the required goals. We offer an excellent employment package, including hybrid working, blending a mix of remote and on-campus working (dependent on work duties). The University is deeply committed to equality and diversity for all its students and staff. We seek to be diverse and inclusive, supporting individuals and groups to fulfil their potential and nurture a sense of belonging. We strive to be an accessible, inclusive employer, removing barriers for all. Find out more about our approach to Equality, Diversity and Inclusion , including our commitments and accreditations as a Disability Confident Leader, Stonewall Top 100 Employer, Athena Swan Silver Award holder and Race Equality Charter Bronze Award holder. For further details about this post and to make an application, please select the apply button shown.
Data Analyst Location Northern Hub - Rochdale Sandbrook House Must be based near or in Rochdale Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. Help turn data into decisions that make a real difference. If you enjoy solving problems finding patterns in data and helping people, make better decisions this could be a great opportunity for you. We are looking for a commercially aware and curious Data Analyst to join our Data Team. You will create accurate engaging reporting for internal teams and clients turning complex information into clear insight practical recommendations and meaningful action. What you will be doing: Work with colleagues and stakeholders to understand what they need from data then help turn those requirements into clear reliable reports and insight. Explore new datasets understand how they are structured and use them to build reporting that is accurate insightful and easy to understand. Spot trends highlight improvement opportunities and explain what the data is telling us in a way that helps the business take action. Collaborate with operational managers and service teams to understand performance challenges identify where insight can add value and develop plans to achieve. Share findings clearly and confidently with different audiences from operational colleagues through to senior leaders. Build your understanding of the key operational financial and performance measures that matter to the business. Identify opportunities for automation and efficiency and work with colleagues to deliver. Manage your workload and projects effectively with support from senior colleagues when priorities change or deadlines are tight. What we are looking for: You do not need to know everything from day one, but you should enjoy working with data asking good questions and finding practical ways to solve problems. We are looking for someone who can bring: Around 3 years experience in a Data Analyst or similar analytical role. Experience creating reports dashboards or analysis that help people understand performance and make decisions. Confidence working with numbers and interpreting data accurately. The ability to explain insight clearly to both technical and non-technical audiences. A proactive positive approach and a genuine interest in continuous improvement. Good problem-solving skills and the curiosity to investigate issues through to resolution. Confidence to ask questions challenge assumptions and suggest better ways of working. Flexibility to adapt as business operational or client priorities change. Technical skills we are looking for Advanced Microsoft Excel skills. Advanced Microsoft Power BI skills. Strong working knowledge of:- SQL Power Query M-DAX Skills and experience that would be useful Experience within enforcement compliance or other regulated services. Familiarity with case management systems or operational performance metrics in a field-based workforce. Degree-level education in mathematics statistics economics or a similar subject and nbsp Why join us? You will join an established Data Team made up of Analysts Data Scientists and Data Engineers with the opportunity to work on reporting and insight that is used across the business. You will have space to take ownership develop your technical skills and see the impact of your work in real decisions operational improvements and client conversations. What you will get in return: 25 annual leave days plus bank holidays Enhanced Maternity and Paternity Package NB subject to eligibility criteria. Health Cash Back Plan Staff benefits designed to suit you, from discounts on high street and online shopping to travel, socialising and wellbeing. Pension Scheme If this sounds like the job for you, please apply . New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees
Oct 23, 2026
Full time
Data Analyst Location Northern Hub - Rochdale Sandbrook House Must be based near or in Rochdale Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. Help turn data into decisions that make a real difference. If you enjoy solving problems finding patterns in data and helping people, make better decisions this could be a great opportunity for you. We are looking for a commercially aware and curious Data Analyst to join our Data Team. You will create accurate engaging reporting for internal teams and clients turning complex information into clear insight practical recommendations and meaningful action. What you will be doing: Work with colleagues and stakeholders to understand what they need from data then help turn those requirements into clear reliable reports and insight. Explore new datasets understand how they are structured and use them to build reporting that is accurate insightful and easy to understand. Spot trends highlight improvement opportunities and explain what the data is telling us in a way that helps the business take action. Collaborate with operational managers and service teams to understand performance challenges identify where insight can add value and develop plans to achieve. Share findings clearly and confidently with different audiences from operational colleagues through to senior leaders. Build your understanding of the key operational financial and performance measures that matter to the business. Identify opportunities for automation and efficiency and work with colleagues to deliver. Manage your workload and projects effectively with support from senior colleagues when priorities change or deadlines are tight. What we are looking for: You do not need to know everything from day one, but you should enjoy working with data asking good questions and finding practical ways to solve problems. We are looking for someone who can bring: Around 3 years experience in a Data Analyst or similar analytical role. Experience creating reports dashboards or analysis that help people understand performance and make decisions. Confidence working with numbers and interpreting data accurately. The ability to explain insight clearly to both technical and non-technical audiences. A proactive positive approach and a genuine interest in continuous improvement. Good problem-solving skills and the curiosity to investigate issues through to resolution. Confidence to ask questions challenge assumptions and suggest better ways of working. Flexibility to adapt as business operational or client priorities change. Technical skills we are looking for Advanced Microsoft Excel skills. Advanced Microsoft Power BI skills. Strong working knowledge of:- SQL Power Query M-DAX Skills and experience that would be useful Experience within enforcement compliance or other regulated services. Familiarity with case management systems or operational performance metrics in a field-based workforce. Degree-level education in mathematics statistics economics or a similar subject and nbsp Why join us? You will join an established Data Team made up of Analysts Data Scientists and Data Engineers with the opportunity to work on reporting and insight that is used across the business. You will have space to take ownership develop your technical skills and see the impact of your work in real decisions operational improvements and client conversations. What you will get in return: 25 annual leave days plus bank holidays Enhanced Maternity and Paternity Package NB subject to eligibility criteria. Health Cash Back Plan Staff benefits designed to suit you, from discounts on high street and online shopping to travel, socialising and wellbeing. Pension Scheme If this sounds like the job for you, please apply . New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees
Join Our Team as a Senior Technical Analyst Location: Chesterfield An exciting opportunity has come available for a Senior Technical Analyst to join the growing team at Brightwell. In this key role, you will be responsible for support to a wide variety of projects with a particular focus on technical pensions issues within these projects, as well as assisting with complex member casework, complaints handling and supporting the core Member Services' teams. What you'll do: Provide technical support for bulk project work, including data analysis, individual and bulk calculations and system updates to ensure projects are delivered accurately, efficiently and in line with Scheme requirements. Carry out calculations, validate data and support the core Member Services teams with high value or technically complex cases to ensure accurate member outcomes and effective resolution of complex enquiries. Support pension administration system amendments to calculations and background data tables, ensuring system functionality remains aligned with Scheme rules, legislation and business requirements Develop and maintain calculation tools used for system testing and non-system calculations to support accurate benefit calculations and provide assurance over system changes. Support the ongoing monitoring and enhancement of operational and system controls, helping to identify, mitigate and reduce risks across the Schemes administered by Brightwell. Work closely with the internal Legal team to maintain awareness of legislative and regulatory developments and communicate their impact to colleagues, ensuring ongoing compliance and consistent application of Scheme requirements. Develop and maintain specialist knowledge of team specific processes, system specifications, data, Scheme rules and procedures to provide expert technical support and promote consistent, high-quality service delivery. Adhere to Data Protection, Health and Safety and Quality Management processes and procedures, ensuring compliance with regulatory obligations and Brightwell policies. Support coaching and development of Technical Analysts, building technical capability, improving knowledge-sharing and enhancing team performance. Other duties, as required. This role would suit someone with: Experience of working in pensions with a defined benefit focus Knowledge of all Microsoft Office software - Word, Excel, PowerPoint and Outlook Ability to communicate complex technical pension, legislative and data-related information clearly and accurately, both verbally and in writing, adapting approach to suit different audiences. Desirable: Ability to interpret and apply pension scheme rules, legislation and regulatory requirements to support technical calculations, casework and operational decision-making. Ability to analyse complex data, perform and validate technical calculations, identify anomalies and determine appropriate solutions to technical pension administration issues. Ability to build effective working relationships and communicate technical information clearly and professionally with colleagues and stakeholders at all levels of the organisation. Ability to effectively plan, organise and prioritise a varied workload, managing multiple tasks and competing deadlines whilst maintaining a high level of accuracy. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with up to 17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Oct 23, 2026
Full time
Join Our Team as a Senior Technical Analyst Location: Chesterfield An exciting opportunity has come available for a Senior Technical Analyst to join the growing team at Brightwell. In this key role, you will be responsible for support to a wide variety of projects with a particular focus on technical pensions issues within these projects, as well as assisting with complex member casework, complaints handling and supporting the core Member Services' teams. What you'll do: Provide technical support for bulk project work, including data analysis, individual and bulk calculations and system updates to ensure projects are delivered accurately, efficiently and in line with Scheme requirements. Carry out calculations, validate data and support the core Member Services teams with high value or technically complex cases to ensure accurate member outcomes and effective resolution of complex enquiries. Support pension administration system amendments to calculations and background data tables, ensuring system functionality remains aligned with Scheme rules, legislation and business requirements Develop and maintain calculation tools used for system testing and non-system calculations to support accurate benefit calculations and provide assurance over system changes. Support the ongoing monitoring and enhancement of operational and system controls, helping to identify, mitigate and reduce risks across the Schemes administered by Brightwell. Work closely with the internal Legal team to maintain awareness of legislative and regulatory developments and communicate their impact to colleagues, ensuring ongoing compliance and consistent application of Scheme requirements. Develop and maintain specialist knowledge of team specific processes, system specifications, data, Scheme rules and procedures to provide expert technical support and promote consistent, high-quality service delivery. Adhere to Data Protection, Health and Safety and Quality Management processes and procedures, ensuring compliance with regulatory obligations and Brightwell policies. Support coaching and development of Technical Analysts, building technical capability, improving knowledge-sharing and enhancing team performance. Other duties, as required. This role would suit someone with: Experience of working in pensions with a defined benefit focus Knowledge of all Microsoft Office software - Word, Excel, PowerPoint and Outlook Ability to communicate complex technical pension, legislative and data-related information clearly and accurately, both verbally and in writing, adapting approach to suit different audiences. Desirable: Ability to interpret and apply pension scheme rules, legislation and regulatory requirements to support technical calculations, casework and operational decision-making. Ability to analyse complex data, perform and validate technical calculations, identify anomalies and determine appropriate solutions to technical pension administration issues. Ability to build effective working relationships and communicate technical information clearly and professionally with colleagues and stakeholders at all levels of the organisation. Ability to effectively plan, organise and prioritise a varied workload, managing multiple tasks and competing deadlines whilst maintaining a high level of accuracy. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with up to 17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Join Our Team as a Senior Technical Analyst Location: Chesterfield An exciting opportunity has come available for a Senior Technical Analyst to join the growing team at Brightwell. In this key role, you will be responsible for support to a wide variety of projects with a particular focus on technical pensions issues within these projects, as well as assisting with complex member casework, complaints handling and supporting the core Member Services' teams. What you'll do: Provide technical support for bulk project work, including data analysis, individual and bulk calculations and system updates to ensure projects are delivered accurately, efficiently and in line with Scheme requirements. Carry out calculations, validate data and support the core Member Services teams with high value or technically complex cases to ensure accurate member outcomes and effective resolution of complex enquiries. Support pension administration system amendments to calculations and background data tables, ensuring system functionality remains aligned with Scheme rules, legislation and business requirements Develop and maintain calculation tools used for system testing and non-system calculations to support accurate benefit calculations and provide assurance over system changes. Support the ongoing monitoring and enhancement of operational and system controls, helping to identify, mitigate and reduce risks across the Schemes administered by Brightwell. Work closely with the internal Legal team to maintain awareness of legislative and regulatory developments and communicate their impact to colleagues, ensuring ongoing compliance and consistent application of Scheme requirements. Develop and maintain specialist knowledge of team specific processes, system specifications, data, Scheme rules and procedures to provide expert technical support and promote consistent, high-quality service delivery. Adhere to Data Protection, Health and Safety and Quality Management processes and procedures, ensuring compliance with regulatory obligations and Brightwell policies. Support coaching and development of Technical Analysts, building technical capability, improving knowledge-sharing and enhancing team performance. Other duties, as required. This role would suit someone with: Experience of working in pensions with a defined benefit focus Knowledge of all Microsoft Office software - Word, Excel, PowerPoint and Outlook Ability to communicate complex technical pension, legislative and data-related information clearly and accurately, both verbally and in writing, adapting approach to suit different audiences. Desirable: Ability to interpret and apply pension scheme rules, legislation and regulatory requirements to support technical calculations, casework and operational decision-making. Ability to analyse complex data, perform and validate technical calculations, identify anomalies and determine appropriate solutions to technical pension administration issues. Ability to build effective working relationships and communicate technical information clearly and professionally with colleagues and stakeholders at all levels of the organisation. Ability to effectively plan, organise and prioritise a varied workload, managing multiple tasks and competing deadlines whilst maintaining a high level of accuracy. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with up to 17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Oct 23, 2026
Full time
Join Our Team as a Senior Technical Analyst Location: Chesterfield An exciting opportunity has come available for a Senior Technical Analyst to join the growing team at Brightwell. In this key role, you will be responsible for support to a wide variety of projects with a particular focus on technical pensions issues within these projects, as well as assisting with complex member casework, complaints handling and supporting the core Member Services' teams. What you'll do: Provide technical support for bulk project work, including data analysis, individual and bulk calculations and system updates to ensure projects are delivered accurately, efficiently and in line with Scheme requirements. Carry out calculations, validate data and support the core Member Services teams with high value or technically complex cases to ensure accurate member outcomes and effective resolution of complex enquiries. Support pension administration system amendments to calculations and background data tables, ensuring system functionality remains aligned with Scheme rules, legislation and business requirements Develop and maintain calculation tools used for system testing and non-system calculations to support accurate benefit calculations and provide assurance over system changes. Support the ongoing monitoring and enhancement of operational and system controls, helping to identify, mitigate and reduce risks across the Schemes administered by Brightwell. Work closely with the internal Legal team to maintain awareness of legislative and regulatory developments and communicate their impact to colleagues, ensuring ongoing compliance and consistent application of Scheme requirements. Develop and maintain specialist knowledge of team specific processes, system specifications, data, Scheme rules and procedures to provide expert technical support and promote consistent, high-quality service delivery. Adhere to Data Protection, Health and Safety and Quality Management processes and procedures, ensuring compliance with regulatory obligations and Brightwell policies. Support coaching and development of Technical Analysts, building technical capability, improving knowledge-sharing and enhancing team performance. Other duties, as required. This role would suit someone with: Experience of working in pensions with a defined benefit focus Knowledge of all Microsoft Office software - Word, Excel, PowerPoint and Outlook Ability to communicate complex technical pension, legislative and data-related information clearly and accurately, both verbally and in writing, adapting approach to suit different audiences. Desirable: Ability to interpret and apply pension scheme rules, legislation and regulatory requirements to support technical calculations, casework and operational decision-making. Ability to analyse complex data, perform and validate technical calculations, identify anomalies and determine appropriate solutions to technical pension administration issues. Ability to build effective working relationships and communicate technical information clearly and professionally with colleagues and stakeholders at all levels of the organisation. Ability to effectively plan, organise and prioritise a varied workload, managing multiple tasks and competing deadlines whilst maintaining a high level of accuracy. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with up to 17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
BI DEVELOPER (12-18 MONTH FTC) LONDON/HYBRID UP TO £60,000 This is an excellent opportunity for a BI Developer to join a growing consultancy that delivers data and analytics solutions to leading investment and financial services organisations. You'll work on a variety of complex data projects, gain exposure to different client environments, and contribute to the development of scalable business intelligence solutions that drive decision-making. ROLES AND RESPONSIBILITIES: The BI Developer will: Build and maintain ETL processes and data pipelines. Develop and optimise SQL Server and T-SQL solutions. Design and enhance semantic, tabular, and dimensional data models. Support SSAS cube development and DAX calculations. Work closely with data and business analysts to translate requirements into technical solutions. Troubleshoot data issues and supporting end users. Contribute to testing, quality assurance, and peer review activities. Collaborate with senior developers on solution design and technical delivery. Work with evolving requirements and diverse client architectures. YOUR SKILLS AND EXPERIENCE: The ideal candidate will have the following skills and experience: Strong commercial experience with SQL Server and T-SQL development. Proven ETL development and data pipeline experience. Solid understanding of data warehousing principles and best practices. Experience with dimensional modelling, including concepts such as star schema, semantic models, tabular models and Kimball methodologies. Exposure to DAX development. Experience working across complex data environments and multiple stakeholders. Strong problem-solving and communication skills. Consultancy experience is highly desirable, although candidates from fast-paced project environments will also be considered. Exposure to Python would be advantageous. APPLY BELOW
Oct 23, 2026
Full time
BI DEVELOPER (12-18 MONTH FTC) LONDON/HYBRID UP TO £60,000 This is an excellent opportunity for a BI Developer to join a growing consultancy that delivers data and analytics solutions to leading investment and financial services organisations. You'll work on a variety of complex data projects, gain exposure to different client environments, and contribute to the development of scalable business intelligence solutions that drive decision-making. ROLES AND RESPONSIBILITIES: The BI Developer will: Build and maintain ETL processes and data pipelines. Develop and optimise SQL Server and T-SQL solutions. Design and enhance semantic, tabular, and dimensional data models. Support SSAS cube development and DAX calculations. Work closely with data and business analysts to translate requirements into technical solutions. Troubleshoot data issues and supporting end users. Contribute to testing, quality assurance, and peer review activities. Collaborate with senior developers on solution design and technical delivery. Work with evolving requirements and diverse client architectures. YOUR SKILLS AND EXPERIENCE: The ideal candidate will have the following skills and experience: Strong commercial experience with SQL Server and T-SQL development. Proven ETL development and data pipeline experience. Solid understanding of data warehousing principles and best practices. Experience with dimensional modelling, including concepts such as star schema, semantic models, tabular models and Kimball methodologies. Exposure to DAX development. Experience working across complex data environments and multiple stakeholders. Strong problem-solving and communication skills. Consultancy experience is highly desirable, although candidates from fast-paced project environments will also be considered. Exposure to Python would be advantageous. APPLY BELOW
Join Our Team as a Senior Technical Analyst Location: Chesterfield An exciting opportunity has come available for a Senior Technical Analyst to join the growing team at Brightwell. In this key role, you will be responsible for support to a wide variety of projects with a particular focus on technical pensions issues within these projects, as well as assisting with complex member casework, complaints handling and supporting the core Member Services' teams. What you'll do: Provide technical support for bulk project work, including data analysis, individual and bulk calculations and system updates to ensure projects are delivered accurately, efficiently and in line with Scheme requirements. Carry out calculations, validate data and support the core Member Services teams with high value or technically complex cases to ensure accurate member outcomes and effective resolution of complex enquiries. Support pension administration system amendments to calculations and background data tables, ensuring system functionality remains aligned with Scheme rules, legislation and business requirements Develop and maintain calculation tools used for system testing and non-system calculations to support accurate benefit calculations and provide assurance over system changes. Support the ongoing monitoring and enhancement of operational and system controls, helping to identify, mitigate and reduce risks across the Schemes administered by Brightwell. Work closely with the internal Legal team to maintain awareness of legislative and regulatory developments and communicate their impact to colleagues, ensuring ongoing compliance and consistent application of Scheme requirements. Develop and maintain specialist knowledge of team specific processes, system specifications, data, Scheme rules and procedures to provide expert technical support and promote consistent, high-quality service delivery. Adhere to Data Protection, Health and Safety and Quality Management processes and procedures, ensuring compliance with regulatory obligations and Brightwell policies. Support coaching and development of Technical Analysts, building technical capability, improving knowledge-sharing and enhancing team performance. Other duties, as required. This role would suit someone with: Experience of working in pensions with a defined benefit focus Knowledge of all Microsoft Office software - Word, Excel, PowerPoint and Outlook Ability to communicate complex technical pension, legislative and data-related information clearly and accurately, both verbally and in writing, adapting approach to suit different audiences. Desirable: Ability to interpret and apply pension scheme rules, legislation and regulatory requirements to support technical calculations, casework and operational decision-making. Ability to analyse complex data, perform and validate technical calculations, identify anomalies and determine appropriate solutions to technical pension administration issues. Ability to build effective working relationships and communicate technical information clearly and professionally with colleagues and stakeholders at all levels of the organisation. Ability to effectively plan, organise and prioritise a varied workload, managing multiple tasks and competing deadlines whilst maintaining a high level of accuracy. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with up to 17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Oct 23, 2026
Full time
Join Our Team as a Senior Technical Analyst Location: Chesterfield An exciting opportunity has come available for a Senior Technical Analyst to join the growing team at Brightwell. In this key role, you will be responsible for support to a wide variety of projects with a particular focus on technical pensions issues within these projects, as well as assisting with complex member casework, complaints handling and supporting the core Member Services' teams. What you'll do: Provide technical support for bulk project work, including data analysis, individual and bulk calculations and system updates to ensure projects are delivered accurately, efficiently and in line with Scheme requirements. Carry out calculations, validate data and support the core Member Services teams with high value or technically complex cases to ensure accurate member outcomes and effective resolution of complex enquiries. Support pension administration system amendments to calculations and background data tables, ensuring system functionality remains aligned with Scheme rules, legislation and business requirements Develop and maintain calculation tools used for system testing and non-system calculations to support accurate benefit calculations and provide assurance over system changes. Support the ongoing monitoring and enhancement of operational and system controls, helping to identify, mitigate and reduce risks across the Schemes administered by Brightwell. Work closely with the internal Legal team to maintain awareness of legislative and regulatory developments and communicate their impact to colleagues, ensuring ongoing compliance and consistent application of Scheme requirements. Develop and maintain specialist knowledge of team specific processes, system specifications, data, Scheme rules and procedures to provide expert technical support and promote consistent, high-quality service delivery. Adhere to Data Protection, Health and Safety and Quality Management processes and procedures, ensuring compliance with regulatory obligations and Brightwell policies. Support coaching and development of Technical Analysts, building technical capability, improving knowledge-sharing and enhancing team performance. Other duties, as required. This role would suit someone with: Experience of working in pensions with a defined benefit focus Knowledge of all Microsoft Office software - Word, Excel, PowerPoint and Outlook Ability to communicate complex technical pension, legislative and data-related information clearly and accurately, both verbally and in writing, adapting approach to suit different audiences. Desirable: Ability to interpret and apply pension scheme rules, legislation and regulatory requirements to support technical calculations, casework and operational decision-making. Ability to analyse complex data, perform and validate technical calculations, identify anomalies and determine appropriate solutions to technical pension administration issues. Ability to build effective working relationships and communicate technical information clearly and professionally with colleagues and stakeholders at all levels of the organisation. Ability to effectively plan, organise and prioritise a varied workload, managing multiple tasks and competing deadlines whilst maintaining a high level of accuracy. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with up to 17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Salary £47,389 - £63,306 fixed-term contract until December 2027, 40 days leave inclusive of bank holidays and university closure days, hybrid working, generous pension scheme and many other generous benefits Hays Technology are recruiting for a Technical Business Analyst to join a leading higher education establishment in Birmingham.This is an excellent opportunity to join a major data and reporting transformation programme, supporting the transition from legacy reporting solutions to a modern Power BI-based reporting environment. Working closely with data engineers, analysts, IT teams and senior business stakeholders, you will take ownership of requirements gathering and analysis, translating complex business and reporting needs into clear technical requirements and data solutions. Key responsibilities: Lead requirements gathering workshops with technical and non-technical stakeholders. Translate business requirements into technical specifications for data, reporting and analytics solutions. Analyse existing reporting and business processes, identifying opportunities to improve, consolidate or replace legacy solutions. Work closely with data engineers and analysts to ensure business requirements are accurately reflected in technical solutions. Support the design and implementation of data models and Power BI semantic models. Produce process maps, data models, data lineage and technical documentation. Support User Acceptance Testing, defining acceptance criteria and ensuring solutions meet business requirements. Help drive adoption of new reporting and analytics capabilities across the organisation. We are looking for an experienced Technical Business Analyst with a strong background in data, BI or reporting transformation. You should have: Strong experience of business analysis, requirements gathering and process mapping. Experience working on projects delivering Kimball-style semantic/data models, including facts and dimensions. Strong understanding of data architecture and data modelling. Experience using SQL to interrogate relational or cloud-based data. Experience with BI and data visualisation technologies, ideally Power BI. The ability to translate complex technical and data requirements into clear business language. Strong stakeholder management skills, including working with senior stakeholders and technical teams. Understanding of data quality, governance and GDPR. Strong analytical and problem-solving skills Experience of Snowflake, dbt, Azure, Power BI semantic models, Agile delivery or working within the higher education sector would be advantageous. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 23, 2026
Full time
Salary £47,389 - £63,306 fixed-term contract until December 2027, 40 days leave inclusive of bank holidays and university closure days, hybrid working, generous pension scheme and many other generous benefits Hays Technology are recruiting for a Technical Business Analyst to join a leading higher education establishment in Birmingham.This is an excellent opportunity to join a major data and reporting transformation programme, supporting the transition from legacy reporting solutions to a modern Power BI-based reporting environment. Working closely with data engineers, analysts, IT teams and senior business stakeholders, you will take ownership of requirements gathering and analysis, translating complex business and reporting needs into clear technical requirements and data solutions. Key responsibilities: Lead requirements gathering workshops with technical and non-technical stakeholders. Translate business requirements into technical specifications for data, reporting and analytics solutions. Analyse existing reporting and business processes, identifying opportunities to improve, consolidate or replace legacy solutions. Work closely with data engineers and analysts to ensure business requirements are accurately reflected in technical solutions. Support the design and implementation of data models and Power BI semantic models. Produce process maps, data models, data lineage and technical documentation. Support User Acceptance Testing, defining acceptance criteria and ensuring solutions meet business requirements. Help drive adoption of new reporting and analytics capabilities across the organisation. We are looking for an experienced Technical Business Analyst with a strong background in data, BI or reporting transformation. You should have: Strong experience of business analysis, requirements gathering and process mapping. Experience working on projects delivering Kimball-style semantic/data models, including facts and dimensions. Strong understanding of data architecture and data modelling. Experience using SQL to interrogate relational or cloud-based data. Experience with BI and data visualisation technologies, ideally Power BI. The ability to translate complex technical and data requirements into clear business language. Strong stakeholder management skills, including working with senior stakeholders and technical teams. Understanding of data quality, governance and GDPR. Strong analytical and problem-solving skills Experience of Snowflake, dbt, Azure, Power BI semantic models, Agile delivery or working within the higher education sector would be advantageous. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Ecologist - Belfast Senior Ecologist - Ireland (Belfast) At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. We have ecology teams based across the Ireland and would welcome applicants into our offices in Dublin, Cork. While Jacobs offers flexibility in how and where you work, regular office presence is important to guide, support and mentor our growing Irish ecology team. Your Impact As part of a collaborative and growing team, you'll contribute to the delivery of major high-profile projects across Infrastructure, Utilities, Local Authorities and more. From the East Coast Rail Infrastructure Protection Programme to large-scale coastal protection and underground cable schemes, your work will directly influence environmental outcomes at national and international level. This is more than project delivery - it's an opportunity to make a visible and meaningful contribution to sustainable development, nature recovery and resilient infrastructure at scale in one of Irelands most dynamic regions. What's In It For Me Global reach - collaborate with 600+ ecologists worldwide and tap into unmatched expertise Clear progression - structured development through our Global Career Framework & Chartership Academy Develop technical excellence - strengthen your expertise across a broad range of sectors while supporting and mentoring early-career ecologists Influence major projects - work on a range of high-profile, complex infrastructure projects across water, transport, and energy and multiple local authorities Champion biodiversity - help shape sustainable solutions that balance development needs with nature recovery and environmental stewardship Build your professional profile - develop trusted client relationships, contribute to thought leadership, and be recognised for delivering high-quality ecological outcomes You'll be trusted to lead, supported to grow, and empowered to make a genuine difference. About the Opportunity We're looking for a driven Senior Ecologist to join our Irish ecology team, to take a leading role in some of the most transformative infrastructure projects in Europe. From the ground-breaking Rail Infrastructure Protection Projects which is the largest coastal protection initiative in Europe, to pioneering underground electricity cable schemes of unprecedented scale. You'll be at the forefront of projects that protect communities, drive innovation, and advance sustainable infrastructure. In this role, you will: Helping to deliver some of the most challenging and diverse infrastructure projects across highways, rail and energy Using your experience in habitat and protected species survey, Ecological Clerk of Works, Environmental Impact Assessment, Appropriate Assessment and/or Biodiversity Net Gain. Have the ability to balance your time across both site and office commitments Work collaboratively within multidisciplinary teams, ensuring ecological considerations are integrated into project design and decision-making Build strong relationships with internal and external clients, environmental regulators and stakeholders to support future work pipelines Represent Jacobs through participation in professional networks, conferences, client meetings and knowledge sharing events Mentor, support and guide junior team members, fostering a culture of technical excellence and collaboration You're a confident, forward-thinking leader ready to take the next step. A degree in ecology or a related environmental discipline with extensive industry experience Full membership of an appropriate professional body (or eligibility and commitment to achieving full membership) Experience in running ecological inputs on medium-large scale projects. Excellent written and verbal skills with good attention to detail High level of personal responsibility Ideally you'll also have: Experience working on infrastructure, energy, water or transport projects Experience in protective species licencing and biodiversity enhancements A technical specialism in the field of terrestrial ecology. We are particularly keen to build upon our expertise in habitats, bats and aquatics. However, if that's not you, but you have broad experience and ability to pick up other ecological interests quickly, we'd love to hear from you too! Full clean driver's licence But beyond experience, what really matters is your ability to think differently, challenge the status quo, and spot opportunities to improve how we deliver for our clients. Why Join Now? People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, Irish employees also receive: defined company contribution pension scheme; life assurance and income protection scheme reimbursement towards relevant professional development and memberships; support to their local communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations; and, opportunity to buy annual leave. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, Irish employees also receive: Our Benefits In addition to the benefits you'd expect, UK employees also receive: up to 10% company contribution into their pension, reimbursement towards relevant professional development and memberships, support to their local communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations, opportunity to buy/sell annual leave. Wellbeing support and resources free employee medical cover and digital GP service, including support for obtaining formal diagnosis for ASD, ADHD and Tourette syndrome under Private Medical Insurance a mindfulness platform, dedicated Workplace Support 1:1 Counselling Consultations, confidential information & counselling service provided by Optum. Emotional Wellbeing Solutions is a free confidential information and counselling service available 24/7 via phone or online. Experienced consultants are available to discuss finance, legal, family matters and counselling can be provided for personal support, online demand fitness platform provided by Daily Burn, personalised financial planning and support provided by Origin, with 1:1 access to dedicated certified financial planners. Fertility and family benefits and support: enhanced parental leave pay, Fertility, reproductive health and family-building support through Carrot, including fertility preservation, fertility treatment, adoption, surrogacy, donor assistance, pregnancy menopause and low testosterone support a free parental success solution and neurodiversity training benefit provided by RethinkCare Family. The family solution gives you and your family 24/7 access to behavioural health support tools and resources to help parents or caregivers of children raise happy, healthy and resilient children: 1:1 digital & live support - unlimited access to Board Certified Behaviour Analysts and thousands of clinically validated audio/visual trainings, including support with ADHD & developmental disabilities. Bridge the Gap is our parental transition programme which aims to make Jacobs employer of choice for working parents, supporting them before, during and after the life-changing milestone of becoming a parent. Bridge the Gap supports our efforts to create an environment where we can bring our authentic selves to work and achieve our full potential. Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss the different working patterns we offer: hybrid working, part-time roles, flexible working hours including compressed hours (working full-time hours over fewer days), annualised hours contract (working a defined number of hours over a year with an estimated average weekly hour pattern), and desk-based only roles. Belfast Antrim United Kingdom Environmental Environmental Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives . click apply for full job details
Oct 22, 2026
Full time
Senior Ecologist - Belfast Senior Ecologist - Ireland (Belfast) At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. We have ecology teams based across the Ireland and would welcome applicants into our offices in Dublin, Cork. While Jacobs offers flexibility in how and where you work, regular office presence is important to guide, support and mentor our growing Irish ecology team. Your Impact As part of a collaborative and growing team, you'll contribute to the delivery of major high-profile projects across Infrastructure, Utilities, Local Authorities and more. From the East Coast Rail Infrastructure Protection Programme to large-scale coastal protection and underground cable schemes, your work will directly influence environmental outcomes at national and international level. This is more than project delivery - it's an opportunity to make a visible and meaningful contribution to sustainable development, nature recovery and resilient infrastructure at scale in one of Irelands most dynamic regions. What's In It For Me Global reach - collaborate with 600+ ecologists worldwide and tap into unmatched expertise Clear progression - structured development through our Global Career Framework & Chartership Academy Develop technical excellence - strengthen your expertise across a broad range of sectors while supporting and mentoring early-career ecologists Influence major projects - work on a range of high-profile, complex infrastructure projects across water, transport, and energy and multiple local authorities Champion biodiversity - help shape sustainable solutions that balance development needs with nature recovery and environmental stewardship Build your professional profile - develop trusted client relationships, contribute to thought leadership, and be recognised for delivering high-quality ecological outcomes You'll be trusted to lead, supported to grow, and empowered to make a genuine difference. About the Opportunity We're looking for a driven Senior Ecologist to join our Irish ecology team, to take a leading role in some of the most transformative infrastructure projects in Europe. From the ground-breaking Rail Infrastructure Protection Projects which is the largest coastal protection initiative in Europe, to pioneering underground electricity cable schemes of unprecedented scale. You'll be at the forefront of projects that protect communities, drive innovation, and advance sustainable infrastructure. In this role, you will: Helping to deliver some of the most challenging and diverse infrastructure projects across highways, rail and energy Using your experience in habitat and protected species survey, Ecological Clerk of Works, Environmental Impact Assessment, Appropriate Assessment and/or Biodiversity Net Gain. Have the ability to balance your time across both site and office commitments Work collaboratively within multidisciplinary teams, ensuring ecological considerations are integrated into project design and decision-making Build strong relationships with internal and external clients, environmental regulators and stakeholders to support future work pipelines Represent Jacobs through participation in professional networks, conferences, client meetings and knowledge sharing events Mentor, support and guide junior team members, fostering a culture of technical excellence and collaboration You're a confident, forward-thinking leader ready to take the next step. A degree in ecology or a related environmental discipline with extensive industry experience Full membership of an appropriate professional body (or eligibility and commitment to achieving full membership) Experience in running ecological inputs on medium-large scale projects. Excellent written and verbal skills with good attention to detail High level of personal responsibility Ideally you'll also have: Experience working on infrastructure, energy, water or transport projects Experience in protective species licencing and biodiversity enhancements A technical specialism in the field of terrestrial ecology. We are particularly keen to build upon our expertise in habitats, bats and aquatics. However, if that's not you, but you have broad experience and ability to pick up other ecological interests quickly, we'd love to hear from you too! Full clean driver's licence But beyond experience, what really matters is your ability to think differently, challenge the status quo, and spot opportunities to improve how we deliver for our clients. Why Join Now? People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, Irish employees also receive: defined company contribution pension scheme; life assurance and income protection scheme reimbursement towards relevant professional development and memberships; support to their local communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations; and, opportunity to buy annual leave. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, Irish employees also receive: Our Benefits In addition to the benefits you'd expect, UK employees also receive: up to 10% company contribution into their pension, reimbursement towards relevant professional development and memberships, support to their local communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations, opportunity to buy/sell annual leave. Wellbeing support and resources free employee medical cover and digital GP service, including support for obtaining formal diagnosis for ASD, ADHD and Tourette syndrome under Private Medical Insurance a mindfulness platform, dedicated Workplace Support 1:1 Counselling Consultations, confidential information & counselling service provided by Optum. Emotional Wellbeing Solutions is a free confidential information and counselling service available 24/7 via phone or online. Experienced consultants are available to discuss finance, legal, family matters and counselling can be provided for personal support, online demand fitness platform provided by Daily Burn, personalised financial planning and support provided by Origin, with 1:1 access to dedicated certified financial planners. Fertility and family benefits and support: enhanced parental leave pay, Fertility, reproductive health and family-building support through Carrot, including fertility preservation, fertility treatment, adoption, surrogacy, donor assistance, pregnancy menopause and low testosterone support a free parental success solution and neurodiversity training benefit provided by RethinkCare Family. The family solution gives you and your family 24/7 access to behavioural health support tools and resources to help parents or caregivers of children raise happy, healthy and resilient children: 1:1 digital & live support - unlimited access to Board Certified Behaviour Analysts and thousands of clinically validated audio/visual trainings, including support with ADHD & developmental disabilities. Bridge the Gap is our parental transition programme which aims to make Jacobs employer of choice for working parents, supporting them before, during and after the life-changing milestone of becoming a parent. Bridge the Gap supports our efforts to create an environment where we can bring our authentic selves to work and achieve our full potential. Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss the different working patterns we offer: hybrid working, part-time roles, flexible working hours including compressed hours (working full-time hours over fewer days), annualised hours contract (working a defined number of hours over a year with an estimated average weekly hour pattern), and desk-based only roles. Belfast Antrim United Kingdom Environmental Environmental Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives . click apply for full job details
Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work for our Customer Success teams through Planhats AI suite, in house LLM's and other relevant technologies. You will work alongside Customer Success leadership to turn data into practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat, managing configuration, workflows, playbooks, automation and ongoing optimisation. Support system integration and data ingestion between Planhat, Snowflake, Salesforce and other business systems, working with IT and Data Engineering. Gather, document and prioritise requirements for new tooling, automation, reporting and process changes. AI & Automation Configure, roll out and continuously improve AI features within Planhat, such as account summaries, AI-assisted insights and automated workflows, so they genuinely help Customer Success teams in their day-to-day work. Work with our in-house LLM to build and refine AI-powered use cases for Customer Success, such as account and meeting summaries, answering questions about customers, and drafting customer communications. Write, test and refine prompts, and prepare and maintain the customer data and knowledge sources the AI tools draw on, making sure outputs are accurate, relevant and useful. Identify manual, repetitive tasks across Customer Success and find ways to remove them using AI and automation. Train and support Customer Success teams in using AI tools effectively and responsibly, gathering feedback to improve them. Make sure AI use follows company data security, privacy and responsible-AI guidelines, working with IT, Security and Data teams. Operational Process & Enablement Design, maintain and continuously improve Customer Success operational processes, such as onboarding, account reviews, success plans, renewals handovers and customer engagement, using data to measure how well they work. Provide enablement and training to Customer Success teams on Planhat, reporting and processes, and create clear documentation and guides. Act as the first point of contact for Customer Success teams on tools, data and process questions, resolving issues and spotting recurring needs. Contribute to cross-functional projects with Sales, Product, Finance and Support that affect how Customer Success operates. Data Quality & Governance Own data quality across Customer Success data, identifying issues and driving them to resolution at the source. Write and maintain SQL queries and data sets in Snowflake to support Customer Success reporting and operations. Maintain clear data definitions, field standards and documentation so teams use data consistently. Reporting & Operational Insight Build, maintain and continuously improve Customer Success reporting in Planhat and PowerBI, from leadership dashboards to day-to-day operational views for Customer Success. Analyse product usage, customer engagement and operational data to answer business questions, track team performance and highlight areas to improve. Present findings and recommendations clearly to Customer Success teams, project leads and business leaders, including data for business reviews and leadership updates. Collaborate with the Data Strategist on customer health and retention insight, making sure the data behind it is accurate and the results are visible to Customer Success teams. Work with stakeholders to understand their needs, set priorities and manage multiple projects at once. Share knowledge with and support less experienced analysts and Customer Success colleagues. What Success Looks Like Planhat is well adopted, accurate and automated, saving CSMs time. Customer Success processes are clear, documented and measurably more efficient. Data quality issues are caught early and fixed at the source. AI tools in Planhat and our in-house LLM are widely used by Customer Success teams and save them measurable time. Customer Success teams and leaders trust and regularly use accurate, up-to-date reporting. Job Requirements Essential Bachelor's degree in Data Analytics, Business Analytics, Business Information Systems or a related data analysis field, or equivalent experience in data and business analytics. 5+ years of experience in an operations analyst, business analyst or data analyst role, ideally including time in Customer Success Operations, Revenue Operations or Sales Operations in a B2B SaaS or technology environment. Hands-on experience administering a Customer Success platform, ideally Planhat (or similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes, and helping teams adopt them. Practical experience using AI tools or LLMs in a business setting, such as writing and refining prompts or configuring AI features in business software, with a strong interest in applying AI to improve how teams work. Familiarity with common SaaS customer metrics (e.g. ARR, renewals, adoption, health scores) and how Customer Success teams use them. Ability to turn data into a clear story and practical recommendations for non-technical audiences. Detail-oriented, with a track record of finding data quality issues quickly and driving them to resolution. Experience working cross-functionally and influencing stakeholders. A highly organised self-starter who manages multiple priorities in a fast-paced environment. Excellent verbal and written communication skills and the ability to work well in a distributed, international team. Desirable Experience with dbt or other data transformation tools alongside Snowflake. Experience with system integrations, APIs or ETL tools. Experience rolling out or supporting AI features in a CRM or Customer Success platform, such as Planhat AI, Salesforce Einstein or Agentforce. Experience working with in-house or enterprise LLMs, including prompt design, retrieval-augmented generation (RAG) knowledge sources or evaluating AI output quality. Experience with workflow automation tools. Knowledge of the cybersecurity or data security industry. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Oct 22, 2026
Full time
Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work for our Customer Success teams through Planhats AI suite, in house LLM's and other relevant technologies. You will work alongside Customer Success leadership to turn data into practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat, managing configuration, workflows, playbooks, automation and ongoing optimisation. Support system integration and data ingestion between Planhat, Snowflake, Salesforce and other business systems, working with IT and Data Engineering. Gather, document and prioritise requirements for new tooling, automation, reporting and process changes. AI & Automation Configure, roll out and continuously improve AI features within Planhat, such as account summaries, AI-assisted insights and automated workflows, so they genuinely help Customer Success teams in their day-to-day work. Work with our in-house LLM to build and refine AI-powered use cases for Customer Success, such as account and meeting summaries, answering questions about customers, and drafting customer communications. Write, test and refine prompts, and prepare and maintain the customer data and knowledge sources the AI tools draw on, making sure outputs are accurate, relevant and useful. Identify manual, repetitive tasks across Customer Success and find ways to remove them using AI and automation. Train and support Customer Success teams in using AI tools effectively and responsibly, gathering feedback to improve them. Make sure AI use follows company data security, privacy and responsible-AI guidelines, working with IT, Security and Data teams. Operational Process & Enablement Design, maintain and continuously improve Customer Success operational processes, such as onboarding, account reviews, success plans, renewals handovers and customer engagement, using data to measure how well they work. Provide enablement and training to Customer Success teams on Planhat, reporting and processes, and create clear documentation and guides. Act as the first point of contact for Customer Success teams on tools, data and process questions, resolving issues and spotting recurring needs. Contribute to cross-functional projects with Sales, Product, Finance and Support that affect how Customer Success operates. Data Quality & Governance Own data quality across Customer Success data, identifying issues and driving them to resolution at the source. Write and maintain SQL queries and data sets in Snowflake to support Customer Success reporting and operations. Maintain clear data definitions, field standards and documentation so teams use data consistently. Reporting & Operational Insight Build, maintain and continuously improve Customer Success reporting in Planhat and PowerBI, from leadership dashboards to day-to-day operational views for Customer Success. Analyse product usage, customer engagement and operational data to answer business questions, track team performance and highlight areas to improve. Present findings and recommendations clearly to Customer Success teams, project leads and business leaders, including data for business reviews and leadership updates. Collaborate with the Data Strategist on customer health and retention insight, making sure the data behind it is accurate and the results are visible to Customer Success teams. Work with stakeholders to understand their needs, set priorities and manage multiple projects at once. Share knowledge with and support less experienced analysts and Customer Success colleagues. What Success Looks Like Planhat is well adopted, accurate and automated, saving CSMs time. Customer Success processes are clear, documented and measurably more efficient. Data quality issues are caught early and fixed at the source. AI tools in Planhat and our in-house LLM are widely used by Customer Success teams and save them measurable time. Customer Success teams and leaders trust and regularly use accurate, up-to-date reporting. Job Requirements Essential Bachelor's degree in Data Analytics, Business Analytics, Business Information Systems or a related data analysis field, or equivalent experience in data and business analytics. 5+ years of experience in an operations analyst, business analyst or data analyst role, ideally including time in Customer Success Operations, Revenue Operations or Sales Operations in a B2B SaaS or technology environment. Hands-on experience administering a Customer Success platform, ideally Planhat (or similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes, and helping teams adopt them. Practical experience using AI tools or LLMs in a business setting, such as writing and refining prompts or configuring AI features in business software, with a strong interest in applying AI to improve how teams work. Familiarity with common SaaS customer metrics (e.g. ARR, renewals, adoption, health scores) and how Customer Success teams use them. Ability to turn data into a clear story and practical recommendations for non-technical audiences. Detail-oriented, with a track record of finding data quality issues quickly and driving them to resolution. Experience working cross-functionally and influencing stakeholders. A highly organised self-starter who manages multiple priorities in a fast-paced environment. Excellent verbal and written communication skills and the ability to work well in a distributed, international team. Desirable Experience with dbt or other data transformation tools alongside Snowflake. Experience with system integrations, APIs or ETL tools. Experience rolling out or supporting AI features in a CRM or Customer Success platform, such as Planhat AI, Salesforce Einstein or Agentforce. Experience working with in-house or enterprise LLMs, including prompt design, retrieval-augmented generation (RAG) knowledge sources or evaluating AI output quality. Experience with workflow automation tools. Knowledge of the cybersecurity or data security industry. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe. Closing Date: 29/10/2026 Please include a cover letter with your application. Job Purpose/Overview The Strategic Change Manager is responsible for delivering change management activities for complex, critical or multiple programmes or projects facilitating people readiness, transition and successful adoption for impacted business areas. This role acts as the subject matter expert advising change leaders, programme and project teams on how to manage the people side of change minimising resistance, identifying and mitigating risks, and reducing the probability of adoption related delay to benefits realisation. The Strategic Change manager applies NATS's approach to change management whilst adapting to the unique conditions of each change initiative's delivery, monitoring, evaluating and reporting on the progress of the change and providing actionable feedback to stakeholders. Other Duties Include Change Needs Analysis: Work closely with change leaders, projects and programme colleagues to diagnose the need for change management support, assessing the complexity, urgency and scope of requirement of change initiatives. Change Management Planning & Delivery: Define the change management work package and deliverables, estimating resources and managing any delivery constraints. Develop and implement change management plans for ensuring clear accountabilities and that the plan is aligned with the project / programme delivery plan and the benefits realisation plan. Stakeholder Engagement: Facilitate the identification and management of stakeholders. Ensure their participation in the project/change initiative's stakeholder engagement plan; offer recommendations that address their needs and concerns and ultimately build commitment. Change Communication: Work closely with communications, benefits and requirements colleagues to develop the overarching change narrative and communications plan to keep stakeholders suitably informed reducing resistance and fostering collaboration. Change Impact Assessment Work with technical subject matter experts, business analysts and training colleagues to identify the impact of change, develop and implement effective mitigations and development activities to support smooth transition and adoption. Training: Work with specialist training colleagues to prepare employees for the change reducing delay to full adoption, business performance and benefits. Risk Management: Identify people related risks and appropriate mitigations for the programme and/or projects. Participate in risk reviews and provide regular updates to the project / programme manager ensuring appropriate reporting mechanisms are in place. Business Readiness: Manage the assessment of people readiness against an agreed set of criteria. Report on the people readiness status to the project manager, project readiness boards and the sponsor making recommendations which will prepare the business/operation to successfully implement and sustain change. Evaluation & Continuous Improvement: Continually assess the quality of change management across projects identifying and addressing areas for improvement which may arise as a result of formal assurance or informal review. Lead continuous improvement activity as needed to support the development of change maturity. Keep up to date with professional developments and apply this knowledge to improve the effectiveness of change management delivery and the maturation of organisational capability. Capability Development: Guide leaders, teams and less experienced colleagues in strengthening their change capabilities and build resilience through training, mentoring, facilitation and coaching. Post Implementation: Contribute to Post Implementation Reviews evaluating the success of change initiatives, capturing lessons learned and ensuring appropriate handover of change management responsibilities for reinforcing the change and ensuring lasting benefits to impacted areas. Functional Leadership Cover: Provide support to, and when required, deputise in full or part for the Senior Strategic Change Manager. Essential Skills and Experience Considerable experience as a Business Change Manager, or similar role Strong understanding and applied skill in using change management methodologies, tools and techniques. Certification in Change Management (e.g. APMG, PCI or Prosci) Excellent understanding of project and programme management. Strong stakeholder management skills, with the ability to build effective relationships at all levels of the organisation, in person and remotely. Excellent communication and presentation skills, with the ability to communicate complex information in a clear and concise manner to both technical and non-technical audiences. Strong analytical and problem-solving skills, with the ability to identify and mitigate risks and issues. Advanced skills in facilitation, workshop design, and delivery Strong emotional intelligence, excellent coaching skills and self-awareness. Experience of working in regulated and unionised environments would be advantageous. Proactive, results and outcome driven; able to work effectively under pressure individually and as part of a team. Good management and leadership skills, with the ability to lead and motivate without direct line management authority. Passionate and patient in developing talent and capability Customer / end user focused Autonomy Operate within a broad context set by the Senior Strategic Change Manager. Complexity: Navigate organisational change impacting technology, process and people. Works closely with: change sponsors and leaders, colleagues in portfolio, programme and project management, requirements and benefits management, assurance, communications, training, change hub managers, operational and technical colleagues and business benefit owners. Additionally, external partners and suppliers (e.g. consultants, software suppliers and integrators). Additional Vacancy Information We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. We also welcome discussions on flexible and part-time working arrangements.Find out more here . If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry. We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? - NATS Please note: All staff at NATS are subject to UK Security Vetting and Clearance (SC) and must maintain valid clearance throughout employment. We are unable to progress applications where an applicant does not meet eligibility requirements for clearance. For further guidance, please click here - Security Clearance - NATS. Department: Improvement & Business Change Location: Whiteley, Hampshire, GB, PO15 7FL Country/Region: GB Postal Code: PO15 7FL Job Code: 1704 Salary Range: PCG 15 Date: 15 Oct 2026
Oct 22, 2026
Full time
NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe. Closing Date: 29/10/2026 Please include a cover letter with your application. Job Purpose/Overview The Strategic Change Manager is responsible for delivering change management activities for complex, critical or multiple programmes or projects facilitating people readiness, transition and successful adoption for impacted business areas. This role acts as the subject matter expert advising change leaders, programme and project teams on how to manage the people side of change minimising resistance, identifying and mitigating risks, and reducing the probability of adoption related delay to benefits realisation. The Strategic Change manager applies NATS's approach to change management whilst adapting to the unique conditions of each change initiative's delivery, monitoring, evaluating and reporting on the progress of the change and providing actionable feedback to stakeholders. Other Duties Include Change Needs Analysis: Work closely with change leaders, projects and programme colleagues to diagnose the need for change management support, assessing the complexity, urgency and scope of requirement of change initiatives. Change Management Planning & Delivery: Define the change management work package and deliverables, estimating resources and managing any delivery constraints. Develop and implement change management plans for ensuring clear accountabilities and that the plan is aligned with the project / programme delivery plan and the benefits realisation plan. Stakeholder Engagement: Facilitate the identification and management of stakeholders. Ensure their participation in the project/change initiative's stakeholder engagement plan; offer recommendations that address their needs and concerns and ultimately build commitment. Change Communication: Work closely with communications, benefits and requirements colleagues to develop the overarching change narrative and communications plan to keep stakeholders suitably informed reducing resistance and fostering collaboration. Change Impact Assessment Work with technical subject matter experts, business analysts and training colleagues to identify the impact of change, develop and implement effective mitigations and development activities to support smooth transition and adoption. Training: Work with specialist training colleagues to prepare employees for the change reducing delay to full adoption, business performance and benefits. Risk Management: Identify people related risks and appropriate mitigations for the programme and/or projects. Participate in risk reviews and provide regular updates to the project / programme manager ensuring appropriate reporting mechanisms are in place. Business Readiness: Manage the assessment of people readiness against an agreed set of criteria. Report on the people readiness status to the project manager, project readiness boards and the sponsor making recommendations which will prepare the business/operation to successfully implement and sustain change. Evaluation & Continuous Improvement: Continually assess the quality of change management across projects identifying and addressing areas for improvement which may arise as a result of formal assurance or informal review. Lead continuous improvement activity as needed to support the development of change maturity. Keep up to date with professional developments and apply this knowledge to improve the effectiveness of change management delivery and the maturation of organisational capability. Capability Development: Guide leaders, teams and less experienced colleagues in strengthening their change capabilities and build resilience through training, mentoring, facilitation and coaching. Post Implementation: Contribute to Post Implementation Reviews evaluating the success of change initiatives, capturing lessons learned and ensuring appropriate handover of change management responsibilities for reinforcing the change and ensuring lasting benefits to impacted areas. Functional Leadership Cover: Provide support to, and when required, deputise in full or part for the Senior Strategic Change Manager. Essential Skills and Experience Considerable experience as a Business Change Manager, or similar role Strong understanding and applied skill in using change management methodologies, tools and techniques. Certification in Change Management (e.g. APMG, PCI or Prosci) Excellent understanding of project and programme management. Strong stakeholder management skills, with the ability to build effective relationships at all levels of the organisation, in person and remotely. Excellent communication and presentation skills, with the ability to communicate complex information in a clear and concise manner to both technical and non-technical audiences. Strong analytical and problem-solving skills, with the ability to identify and mitigate risks and issues. Advanced skills in facilitation, workshop design, and delivery Strong emotional intelligence, excellent coaching skills and self-awareness. Experience of working in regulated and unionised environments would be advantageous. Proactive, results and outcome driven; able to work effectively under pressure individually and as part of a team. Good management and leadership skills, with the ability to lead and motivate without direct line management authority. Passionate and patient in developing talent and capability Customer / end user focused Autonomy Operate within a broad context set by the Senior Strategic Change Manager. Complexity: Navigate organisational change impacting technology, process and people. Works closely with: change sponsors and leaders, colleagues in portfolio, programme and project management, requirements and benefits management, assurance, communications, training, change hub managers, operational and technical colleagues and business benefit owners. Additionally, external partners and suppliers (e.g. consultants, software suppliers and integrators). Additional Vacancy Information We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. We also welcome discussions on flexible and part-time working arrangements.Find out more here . If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry. We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? - NATS Please note: All staff at NATS are subject to UK Security Vetting and Clearance (SC) and must maintain valid clearance throughout employment. We are unable to progress applications where an applicant does not meet eligibility requirements for clearance. For further guidance, please click here - Security Clearance - NATS. Department: Improvement & Business Change Location: Whiteley, Hampshire, GB, PO15 7FL Country/Region: GB Postal Code: PO15 7FL Job Code: 1704 Salary Range: PCG 15 Date: 15 Oct 2026
At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive. Here, we believe that success comes from continuously pushing boundaries and working together to deliver on our promises. We embrace challenges with confidence and are dedicated to creating a secure and vibrant future for all. We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive team who always strive to do the right thing for our people, clients and communities. Work-life balance and flexibility is a key focus area for us. We're happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business. About the Opportunity The Chemistry and Radioanalytical Solutions business at Amentum is recruiting for a Quality Assistant to be based in Birchwood, Warrington to work with a team of highly qualified technicians, analysts, and senior scientists. For this role, the Quality Assistant will be working with a range of national and international clients. They will need to work collaboratively with other business areas to support analytical processes and solutions to the problems of tomorrow, including operational and decommissioning sites. The Quality Assistant role provides day-to-day support to the Technical Quality Manager (TQM) in maintaining and supporting the laboratory Quality Management System (QMS), quality assurance activities and the continued improvement of laboratory standards. The role also supports routine safety activities and helps promote a positive quality and safety culture across the laboratory. This vacancy is for 24 hours per week and can be either 3 x 8 hour days or 4 x 6 hour days. Key Responsibilities UKAS Accreditation and ISO/IEC 17025: Support the TQM in maintaining the laboratory's UKAS accreditation and ongoing compliance with ISO/IEC 17025. Assist with monitoring quality activities and records to ensure the laboratory continues to operate in accordance with accreditation and QMS requirements. UKAS Assessments: Assist with preparation for UKAS surveillance visits, reassessments and extension-to-scope assessments. This may include reviewing documentation, gathering objective evidence, checking quality and technical records, supporting assessment activities and assisting with the management and close-out of any findings raised. Quality Documentation: Assist with the maintenance, review and updating of Quality Management System documentation, including Quality System Manuals (QSMs), Operating Manuals (OMs), forms and associated quality records. Support document control activities to ensure documentation remains current and appropriately controlled. Internal Auditing: Perform and support scheduled internal audits in accordance with the laboratory internal audit programme. Gather and record objective evidence, identify potential findings or opportunities for improvement, and bring these to the attention of the TQM. Quality Control Monitoring: Assist with the routine monitoring of analytical QC charts. Identify potential trends, shifts, unusual results or deterioration in performance and bring these to the attention of the TQM and relevant technical personnel for review. Non-Conformance Investigations: Support the TQM and relevant laboratory personnel with the investigation of non-conformances (NCRs), including gathering information and evidence, reviewing the potential extent of issues, supporting root cause investigations and assisting with the tracking of corrective and preventive actions through to completion. Safety Walkdowns: Undertake routine laboratory safety walkdowns, identifying and recording potential hazards, unsafe conditions, housekeeping issues and opportunities for improvement. Escalate matters requiring immediate or further action to the appropriate personnel. SafeUp: Raise SafeUp reports where safety observations, hazards, near misses or opportunities for improvement are identified, and support the follow-up of actions where required. Continuous Improvement: Support the identification and implementation of improvements to laboratory processes and encourage good quality and safety practices across the laboratory. Here's What You'll Need Graduate or secondary qualifications in chemistry or other scientific discipline, or comparable knowledge and experience Good interpersonal skills The ability to collaborate with colleagues The ability to work flexibly on complex problems developing innovative solutions Excellent communications skills (written and verbal) Our Culture Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration. We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work. When we embrace different perspectives and work together, we become more innovative, more agile, and more successful. We partner with VERCIDA, for greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact
Oct 22, 2026
Full time
At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive. Here, we believe that success comes from continuously pushing boundaries and working together to deliver on our promises. We embrace challenges with confidence and are dedicated to creating a secure and vibrant future for all. We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive team who always strive to do the right thing for our people, clients and communities. Work-life balance and flexibility is a key focus area for us. We're happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business. About the Opportunity The Chemistry and Radioanalytical Solutions business at Amentum is recruiting for a Quality Assistant to be based in Birchwood, Warrington to work with a team of highly qualified technicians, analysts, and senior scientists. For this role, the Quality Assistant will be working with a range of national and international clients. They will need to work collaboratively with other business areas to support analytical processes and solutions to the problems of tomorrow, including operational and decommissioning sites. The Quality Assistant role provides day-to-day support to the Technical Quality Manager (TQM) in maintaining and supporting the laboratory Quality Management System (QMS), quality assurance activities and the continued improvement of laboratory standards. The role also supports routine safety activities and helps promote a positive quality and safety culture across the laboratory. This vacancy is for 24 hours per week and can be either 3 x 8 hour days or 4 x 6 hour days. Key Responsibilities UKAS Accreditation and ISO/IEC 17025: Support the TQM in maintaining the laboratory's UKAS accreditation and ongoing compliance with ISO/IEC 17025. Assist with monitoring quality activities and records to ensure the laboratory continues to operate in accordance with accreditation and QMS requirements. UKAS Assessments: Assist with preparation for UKAS surveillance visits, reassessments and extension-to-scope assessments. This may include reviewing documentation, gathering objective evidence, checking quality and technical records, supporting assessment activities and assisting with the management and close-out of any findings raised. Quality Documentation: Assist with the maintenance, review and updating of Quality Management System documentation, including Quality System Manuals (QSMs), Operating Manuals (OMs), forms and associated quality records. Support document control activities to ensure documentation remains current and appropriately controlled. Internal Auditing: Perform and support scheduled internal audits in accordance with the laboratory internal audit programme. Gather and record objective evidence, identify potential findings or opportunities for improvement, and bring these to the attention of the TQM. Quality Control Monitoring: Assist with the routine monitoring of analytical QC charts. Identify potential trends, shifts, unusual results or deterioration in performance and bring these to the attention of the TQM and relevant technical personnel for review. Non-Conformance Investigations: Support the TQM and relevant laboratory personnel with the investigation of non-conformances (NCRs), including gathering information and evidence, reviewing the potential extent of issues, supporting root cause investigations and assisting with the tracking of corrective and preventive actions through to completion. Safety Walkdowns: Undertake routine laboratory safety walkdowns, identifying and recording potential hazards, unsafe conditions, housekeeping issues and opportunities for improvement. Escalate matters requiring immediate or further action to the appropriate personnel. SafeUp: Raise SafeUp reports where safety observations, hazards, near misses or opportunities for improvement are identified, and support the follow-up of actions where required. Continuous Improvement: Support the identification and implementation of improvements to laboratory processes and encourage good quality and safety practices across the laboratory. Here's What You'll Need Graduate or secondary qualifications in chemistry or other scientific discipline, or comparable knowledge and experience Good interpersonal skills The ability to collaborate with colleagues The ability to work flexibly on complex problems developing innovative solutions Excellent communications skills (written and verbal) Our Culture Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration. We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work. When we embrace different perspectives and work together, we become more innovative, more agile, and more successful. We partner with VERCIDA, for greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact
Location Successful candidates may be based in any of our office locations -. Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary As the energy sector evolves, trusted and well-structured data is becoming increasingly important to how renewable energy schemes are delivered, governed and assured. At Ofgem, we're seeking a Data Architect to help shape the structures, standards and approaches that support this work. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people. We're offering a permanent opportunity within our Delivery & Schemes division, which is responsible for administering a range of government renewable energy support schemes. This is a varied and evolving environment, with a broad programme of work focused on efficiency, assurance and delivering value for money for UK consumers. You'll be responsible for shaping how data is structured, governed and utilised across the division, ensuring that renewable energy schemes are backed and supported by data. Working across strategy and delivery, you'll help define practical data approaches that support both current services and future development across the division. With the chance to influence how data architecture develops, you'll work across a broad range of programmes and services, with technology, governance and delivery teams, playing a key role in shaping the data foundations that support the division's ongoing success with renewable energy. You'll bring significant experience operating as a Senior Data Architect within a complex organisation, alongside strong expertise in data modelling, integration technologies and cloud-based data architectures. You'll also understand how to develop structured data standards, governance approaches and interface documentation, with a strong awareness of data security, privacy and information governance requirements. The ability to operate effectively at both strategic and delivery levels will be essential. In return, you'll join a collaborative and supportive environment, where you can apply your expertise to meaningful work that supports major renewable energy schemes, and enjoy a comprehensive benefits package and an environment focused on your development, career path and goals. We have a critical purpose to ensure renewable energy schemes are delivered efficiently, and the data surrounding them is high-quality and connected. Join us and help shape the data foundations that support that mission. Read on and find out more. Job description Key Responsibilities Data architect - Government Digital and Data Profession Capability Framework Data Architecture & Standards Define and maintain enterprise data architecture artefacts, including conceptual, logical and physical data models Own and evolve data architecture principles, standards, and patterns Ensure consistency and reuse of data designs across Ofgem's digital and data landscape Solution Design & Assurance Lead data architecture design for projects and services, covering: Data ingestion, storage, and transformation Integration and data sharing Analytics and reporting Review and assure solution designs to ensure alignment with enterprise architecture and regulatory requirements Provide pragmatic architectural direction that supports delivery while managing long term risk Governance, Risk & Compliance Ensure data architectures comply with: DDaT and GDS standards Data protection legislation (UK GDPR) Security and information assurance policies Contribute to architecture governance forums and formal design reviews Identify, document, and manage data related architectural risks, including technical debt and obsolescence Support DPIAs and security design reviews from a data architecture perspective Data Strategy & Enablement Contribute to D&S' data strategy, roadmap, and target architecture Define approaches to: Master and reference data management Metadata, lineage, and data cataloguing Data quality and stewardship Enable teams to make effective use of data platforms through clear architectural guidance Stakeholder Engagement Work closely with business teams, analysts, engineers, product managers, and architects Communicate complex data architectures clearly to technical and non technical audiences Provide expert advice and consultancy on data related challenges and opportunities Support capability development across the DDaT and Data communities Person specification Essential Criteria Strong experience developing OLAP data models. (Lead Criteria) Experience integrating data from various sources and providing data to third-party stakeholders using secure methods with appropriate usage of policies, access controls, performance, and monitoring (i.e. API Management). (Lead Criteria) Experience developing and applying industry standard data architecture principles, patterns, and technologies to address user needs. Experience developing reference libraries, patterns and metadata repositories with reusability at the centre of their design. Strong stakeholder management with the ability to translate complex business requirements into scalable, interoperable, and flexible solutions. Ability to communicate in technical detail on topics of data lineage, data usage and data structures. Desirable Criteria Track record of working within a cloud-based technology landscape. Experience in integrating complex, cross-organisation processes and data models, ideally within a highly regulated environment.
Oct 22, 2026
Full time
Location Successful candidates may be based in any of our office locations -. Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary As the energy sector evolves, trusted and well-structured data is becoming increasingly important to how renewable energy schemes are delivered, governed and assured. At Ofgem, we're seeking a Data Architect to help shape the structures, standards and approaches that support this work. Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the sector, driving toward Net Zero whilst protecting consumers, especially vulnerable people. We're offering a permanent opportunity within our Delivery & Schemes division, which is responsible for administering a range of government renewable energy support schemes. This is a varied and evolving environment, with a broad programme of work focused on efficiency, assurance and delivering value for money for UK consumers. You'll be responsible for shaping how data is structured, governed and utilised across the division, ensuring that renewable energy schemes are backed and supported by data. Working across strategy and delivery, you'll help define practical data approaches that support both current services and future development across the division. With the chance to influence how data architecture develops, you'll work across a broad range of programmes and services, with technology, governance and delivery teams, playing a key role in shaping the data foundations that support the division's ongoing success with renewable energy. You'll bring significant experience operating as a Senior Data Architect within a complex organisation, alongside strong expertise in data modelling, integration technologies and cloud-based data architectures. You'll also understand how to develop structured data standards, governance approaches and interface documentation, with a strong awareness of data security, privacy and information governance requirements. The ability to operate effectively at both strategic and delivery levels will be essential. In return, you'll join a collaborative and supportive environment, where you can apply your expertise to meaningful work that supports major renewable energy schemes, and enjoy a comprehensive benefits package and an environment focused on your development, career path and goals. We have a critical purpose to ensure renewable energy schemes are delivered efficiently, and the data surrounding them is high-quality and connected. Join us and help shape the data foundations that support that mission. Read on and find out more. Job description Key Responsibilities Data architect - Government Digital and Data Profession Capability Framework Data Architecture & Standards Define and maintain enterprise data architecture artefacts, including conceptual, logical and physical data models Own and evolve data architecture principles, standards, and patterns Ensure consistency and reuse of data designs across Ofgem's digital and data landscape Solution Design & Assurance Lead data architecture design for projects and services, covering: Data ingestion, storage, and transformation Integration and data sharing Analytics and reporting Review and assure solution designs to ensure alignment with enterprise architecture and regulatory requirements Provide pragmatic architectural direction that supports delivery while managing long term risk Governance, Risk & Compliance Ensure data architectures comply with: DDaT and GDS standards Data protection legislation (UK GDPR) Security and information assurance policies Contribute to architecture governance forums and formal design reviews Identify, document, and manage data related architectural risks, including technical debt and obsolescence Support DPIAs and security design reviews from a data architecture perspective Data Strategy & Enablement Contribute to D&S' data strategy, roadmap, and target architecture Define approaches to: Master and reference data management Metadata, lineage, and data cataloguing Data quality and stewardship Enable teams to make effective use of data platforms through clear architectural guidance Stakeholder Engagement Work closely with business teams, analysts, engineers, product managers, and architects Communicate complex data architectures clearly to technical and non technical audiences Provide expert advice and consultancy on data related challenges and opportunities Support capability development across the DDaT and Data communities Person specification Essential Criteria Strong experience developing OLAP data models. (Lead Criteria) Experience integrating data from various sources and providing data to third-party stakeholders using secure methods with appropriate usage of policies, access controls, performance, and monitoring (i.e. API Management). (Lead Criteria) Experience developing and applying industry standard data architecture principles, patterns, and technologies to address user needs. Experience developing reference libraries, patterns and metadata repositories with reusability at the centre of their design. Strong stakeholder management with the ability to translate complex business requirements into scalable, interoperable, and flexible solutions. Ability to communicate in technical detail on topics of data lineage, data usage and data structures. Desirable Criteria Track record of working within a cloud-based technology landscape. Experience in integrating complex, cross-organisation processes and data models, ideally within a highly regulated environment.
Cyber Security Lead Location: London, Birmingham, or Sheffield Working Pattern: Hybrid (3 days a week in the office) Contract Length: 6-month contract Pay Rate: £232 per day (PAYE) or £310.50 per day (Umbrella) Security Clearance: Not required About the Role A Cyber Security Lead is required to join a commercial banking division on a 6-month contract. The successful candidate will help safeguard systems, protect customer data, and ensure full compliance with financial industry regulations. Working alongside technical specialists, senior management, and external partners, the role holder will put security plans into action and maintain robust risk controls. Key Responsibilities Strategy & Security: Assists in carrying out cyber security plans, ensuring daily practices align with business goals and safety standards. Stakeholder Communication: Explains technical security topics clearly to senior management, board members, regulators, and partner organisations. Risk & Compliance: Advises senior staff on cyber risks and ensures adherence to standards such as ISO 27001, NIST, GDPR, and FCA rules. Acts as a primary point of contact during audits. Governance & Reporting: Prepares clear, straightforward reports and updates for leadership committees. Incident Response: Supports the management of security incidents and helps maintain emergency response plans. Process Improvement: Reviews existing security tools and processes to identify continuous improvements. Policies & Training: Helps shape security guidelines and raises awareness across the organisation to keep operational risk low. Candidate Requirements Education & Certifications: A degree in a technology discipline (or equivalent practical experience). An industry certification such as CISSP, CISM, CISA, or CRISC is preferred. Industry Knowledge: Solid practical understanding of security frameworks, including ISO 27001, NIST, GDPR, and FCA guidelines. Experience: A proven background in delivering cyber security initiatives, ideally within financial or commercial services. Communication: Strong ability to explain complex technical issues in simple terms to non-technical stakeholders. Collaboration: Demonstrated experience working collaboratively across cross-functional teams. Mobility: Willingness to travel between business locations on occasion if required. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Oct 22, 2026
Full time
Cyber Security Lead Location: London, Birmingham, or Sheffield Working Pattern: Hybrid (3 days a week in the office) Contract Length: 6-month contract Pay Rate: £232 per day (PAYE) or £310.50 per day (Umbrella) Security Clearance: Not required About the Role A Cyber Security Lead is required to join a commercial banking division on a 6-month contract. The successful candidate will help safeguard systems, protect customer data, and ensure full compliance with financial industry regulations. Working alongside technical specialists, senior management, and external partners, the role holder will put security plans into action and maintain robust risk controls. Key Responsibilities Strategy & Security: Assists in carrying out cyber security plans, ensuring daily practices align with business goals and safety standards. Stakeholder Communication: Explains technical security topics clearly to senior management, board members, regulators, and partner organisations. Risk & Compliance: Advises senior staff on cyber risks and ensures adherence to standards such as ISO 27001, NIST, GDPR, and FCA rules. Acts as a primary point of contact during audits. Governance & Reporting: Prepares clear, straightforward reports and updates for leadership committees. Incident Response: Supports the management of security incidents and helps maintain emergency response plans. Process Improvement: Reviews existing security tools and processes to identify continuous improvements. Policies & Training: Helps shape security guidelines and raises awareness across the organisation to keep operational risk low. Candidate Requirements Education & Certifications: A degree in a technology discipline (or equivalent practical experience). An industry certification such as CISSP, CISM, CISA, or CRISC is preferred. Industry Knowledge: Solid practical understanding of security frameworks, including ISO 27001, NIST, GDPR, and FCA guidelines. Experience: A proven background in delivering cyber security initiatives, ideally within financial or commercial services. Communication: Strong ability to explain complex technical issues in simple terms to non-technical stakeholders. Collaboration: Demonstrated experience working collaboratively across cross-functional teams. Mobility: Willingness to travel between business locations on occasion if required. Randstad Technologies is acting as an Employment Business in relation to this vacancy.