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Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.

An opportunity has arisen for a Software Test Analyst (DV Cleared) to join a specialist cyber technology and software assurance company supporting UK Defence and Critical National Infrastructure programmes. As a Software Test Analyst (DV Cleared), you will assess software quality, develop testing procedures, identify defects and work with development teams to improve software performance and reliability. This full-time role offers a salary range of £80,000 - £100,000 and benefits. Occasional travel may be required. Please only apply if you have a Valid Developed Vetting (DV) security clearance. Requirements: Previously worked as a Software Test Analyst or in a similar role 2 years' experience in test analysis. A degree or equivalent qualification in Computer Science or IT, or an ISTQB qualification. Experience in test techniques and programming. Background working with computer software and coding. Understanding of software development processes. Skills in preparing clear, accurate reports on technical assessments. Project management skills and the ability to work affectively as part of a team The candidates from the following background will be considered: Software Test Analyst, Test Analyst, Software Tester, Software Test Engineer, Test Engineer, QA Engineer, Software QA Engineer, Quality Assurance Engineer, Software Quality Assurance Engineer or in a similar role. What's on offer: Competitive Salary. 25 days holiday plus bank holidays. Healthcare cover. Cycle to Work scheme. Company electric vehicle scheme. Company pension contributions. Training, career development and ongoing professional support. This is a great opportunity for a Software Test Analyst to take on a key role within a specialist organisation. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Maximum Salary: 38,784.00 GBP Minimum Salary: 32,080.00 GBP Application Closing Date: 13/11/2026 Main duties and responsibilities De Montfort University (DMU) is a forward-thinking institution committed to innovation, inclusion and excellent digital services. Following significant progress through its Digital Transformation Strategy, this is an exciting opportunity to contribute to ongoing improvements that support students and staff across a modern, ambitious and evolving university community. Directorate The Digital and Technology Directorate plays a central role in transforming how the university delivers digital value. We are modernising our services through cloud adoption, reducing technical debt and developing a product-focused operating model. Our approach combines agile delivery with operational excellence, ensuring our services are resilient, secure and user focused. From AI and automation to collaboration, communications and cyber security, the Directorate is focused on delivering streamlined and future-ready services that support academic and professional excellence across DMU. The Role We are looking for a motivated and technically capable M365 Analyst to support, improve and develop the university's Microsoft 365 collaboration, communication and digital workplace services. This is a hands-on role that will help shape the digital experience of our students and staff. You will work with senior colleagues and cross-functional teams to support secure, reliable and user-centred Microsoft 365 services, while contributing to DMU's transformation towards a modern digital workplace. You will support and enhance services across the Microsoft 365 ecosystem, including collaboration and communication tools such as Microsoft Teams, SharePoint Online, OneDrive, Exchange Online and telephony services. The role also involves working with Microsoft Forms, Approvals, Bookings, Viva, Power Automate, the wider Power Platform, Microsoft Entra ID, security, governance and compliance solutions, and emerging AI technologies including Microsoft Copilot. Team Structure You will report to the Productivity and Collaboration Lead and work alongside colleagues supporting Microsoft 365, collaboration, communication and digital workplace services. You will also collaborate with Product teams, Information Security, technical specialists, key suppliers and stakeholders from across the university. The team supports collaboration, communication, automation and AI capabilities across the university and plays a key role in delivering DMU's digital transformation strategy. We promote collaboration, knowledge sharing, continuous improvement and professional development, providing opportunities to build expertise across Microsoft 365, automation, AI and modern workplace technologies. What You'll Be Doing This role supports and enhances Microsoft 365 services across the university, including SharePoint Online and Microsoft Teams Telephony. It involves implementing secure, user-centred solutions, supporting governance and compliance initiatives, contributing to service improvements and digital transformation projects, and working with stakeholders to deliver high-quality digital services while improving adoption, performance and user experience. About You You will have experience supporting and developing Microsoft 365 services within a large organisation, with strong knowledge of technologies including Teams, Exchange Online, SharePoint Online, OneDrive, Viva, Teams Telephony, Entra ID, Power Platform and Microsoft Copilot. You will also bring experience in security, compliance and governance, alongside strong analytical, stakeholder engagement and customer service skills, with a focus on digital transformation and continuous improvement. Contact This role is hybrid, with an on-campus presence required for at least two days per week at our Leicester Campus.

About the opportunity Launch your cyber security career with Netcom Training's government-funded Cyber Security course. Gain practical skills in threat intelligence, vulnerability testing and incident response, developing the technical knowledge needed to protect IT systems and prepare for security roles. Earn a Level 3 NCFE Certificate in Cyber Security Practices through practical online workshops. Course Details Duration: 14 weeks Format: Online, practical workshops Schedule: Monday-Thursday, 6-9pm Qualification: NCFE Certificate in Cyber Security Practices (Level 3) What you'll learn Cyber Principles: Understand core frameworks and cyber security principles. Threat Intelligence: Identify risks and analyse threats to IT systems. Vulnerability Testing: Conduct security testing, identify vulnerabilities and implement controls. Incident Response: Learn how to prepare for and respond to cyber security incidents. Ethics & Law: Understand relevant legislation and ethical conduct within the cyber security sector. Career Pathway Successful participants are positioned for technical roles such as Trainee Cyber Security Analyst, SOC Analyst or Junior Information Security Officer. You'll be introduced to our hiring partner to maximise your chances of landing a role, with previous learners progressing into cyber security and IT support positions. Price: £0 This is a fully government-funded course - there are no fees to pay. To be eligible, you must: Live in the West Midlands . Be aged 19 or over . Earn below the gross annual wage cap of £34,194 . Not currently be undertaking other government-funded training. Have lived in the UK/EU for the last three years and have the right to work in the UK. Student and Graduate visas are not eligible.

Cyber Security Engineer required by expanding, market leading organisation based in North Somerset. The Cyber Security Engineer will be responsible for managing the technical security tools, particularly focused on protection and detection. You will assist with ongoing cyber security projects and achieving strategic objectives, particularly to reduce cyber security risk. Main Responsibilities: Assist with implementing, maintaining, and documenting new security solutions and ensure existing systems are replaced. Own the endpoint protection, boundary firewalls, and other technical security solutions. Ability to implement exceptions and make changes for new requirements according to least privilege principles, while maintaining usability and good end user experience. Using open-source intelligence and disclosures from official sources, identify potential security risks, and be able to suggest remediation steps as required by the IT department, internal stakeholders, or external partners according to commensurate level of risk. Working with the Cyber Security Analyst, undertake 2nd & 3rd line support duties for IT Security related incidents and requests & resolve issues within IT Service Level Agreements. Contribute to the professional development of the Cyber Security Analyst and junior members of the IT team. Provide out of hours support on a rotating basis. Advise the IT team on best practices for implementation of projects and solutions according to least privilege principles. Ideal Background At least 3-5 years commercial experience gained within a security or infrastructure role A strong and recent background gained in managing Windows Operating Systems Next-gen firewall policy management Endpoint protection & EDR deployment and management TCP/IP, VLANs The 'Nice to haves' Great communication skills The ability to clearly and confidently convey security risks Knowledge of Cyber Security standards, e.g. Cyber Essentials, ISO 27001, NIST Framework. Administering Active Directory, Group Policy, Office 365, Azure AD, SCCM PowerShell or other scripting languages. This fantastic role comes with a salary of £50,000-60,000 p/a and is accompanied by a benefits package which includes 33 days holiday, pension scheme, healthcare cash back plan, cycle to work scheme, subsidised products and services to name but a few.

Senior Business Analyst (Infrastructure & Technology Modernisation) 6-Month Contract Hybrid (50% London office) Active SC Clearance Required We are supporting a leading UK financial institution undertaking a significant programme of technology modernisation and infrastructure transformation. As part of this initiative, we are seeking an experienced Senior Business Analyst to work across complex technology and infrastructure change projects, helping to shape and deliver strategic outcomes within a highly regulated environment. The Role As a Senior Business Analyst, you will act as the bridge between business stakeholders and technology teams, driving the definition, analysis and delivery of large-scale infrastructure and technology change initiatives. You will work closely with architects, engineers, project managers and senior stakeholders to ensure business needs are translated into clear, actionable requirements and successful delivery outcomes. This role is focused on technology modernisation programmes, including legacy platform transformation, cloud adoption, infrastructure refresh, operational resilience improvements and technical debt reduction. Key Responsibilities Elicit, analyse and document business and technical requirements. Produce high-quality user stories, acceptance criteria and functional specifications. Facilitate workshops and requirements-gathering sessions with a broad range of stakeholders. Support prioritisation activities and collaborate with delivery teams to manage backlogs and dependencies. Work closely with architects, engineers and project leadership to ensure solutions align to strategic objectives. Facilitate Agile ceremonies including sprint planning, reviews and retrospectives. Analyse current and future-state operating models, business processes and technology impacts. Identify risks, dependencies and opportunities for process improvement. Support testing, implementation and transition activities throughout the project lifecycle. Required Experience Extensive Business Analysis experience delivering large-scale technology, infrastructure or software change programmes. Strong background working within complex enterprise environments, ideally within financial services, regulatory or similarly regulated sectors. Demonstrable experience supporting technology modernisation and infrastructure transformation initiatives. Strong understanding of enterprise technology environments, including some of: Cloud technologies Networks Data centres Compute and virtualisation Storage Identity & access management Cyber security End-user technology Service management Proven experience working within Agile delivery environments. Strong knowledge of the Software Development Lifecycle (SDLC). Experience with Jira, Confluence and related delivery tools. Excellent stakeholder management skills, with the ability to engage technical and non-technical audiences at all levels. Experience producing process maps, requirements documentation, traceability matrices and other BA artefacts. Degree educated and/or professionally qualified (BCS, ISEB, IIBA CBAP or equivalent). Desirable Experience Infrastructure modernisation, cloud migration or platform transformation programmes. ITIL and service transition experience. Technology risk, operational resilience and security-by-design knowledge. Azure DevOps, Planview, Visio or Miro experience. Data migration, integration and data analysis experience. Experience working in hybrid Agile/Waterfall environments. Knowledge of business architecture principles. To apply for this position please submit your CV. Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.

Salary: We offer a base salary of £35,134, plus an additional concessionary payment of £2,758, bringing the total to £37,892. In addition, you ll receive a £7,000 specialist skills bonus, with £3,500 paid upon joining and a further £3,500 upon successful completion of probation. Flexible working: We recognise the importance of a healthy work-life balance and offer a range of flexible working options, including part-time, compressed and flexible hours. Due to the nature of these roles, home working is not available. GCHQ is an intelligence, cyber, and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity, and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyberattacks and espionage. At GCHQ, you ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. Based in Samlesbury, you ll work with the National Cyber Force (NCF), a partnership between Defence and Intelligence. The NCF operates in and through Cyberspace to counter those who would harm the UK and our allies, helping to keep the country safe and protect the UK s interests at home and abroad. In Computer Network Exploitation (CNE), we operate under strict legal safeguards to infiltrate the computers of those who wish to harm the UK, its people and interests. A role in CNE means you ll work with unique technologies on projects you won t find anywhere else. With your passion for technology and drive to learn and develop, you ll deepen your expertise, grow your skills and deliver solutions that help keep the UK safe. During your interview, we ll explore how your knowledge, skills and experience align with opportunities across the CNE team. We ll discuss the areas that best match your skills, experience and aspirations, taking into account business requirements and the relevant role criteria. Our CNE teams bring together a range of specialist skills and disciplines. Depending on your experience and strengths, you may be considered for one of the following roles: Exploit Developer/Implant Developer As an Exploit Developer, you ll identify weaknesses in target network environments and software and produce the solutions needed to exploit them. As an Implant Developer, you ll use your deep platform knowledge and research skills to create covert software that enables enduring access and intelligence collection. For these roles, you ll need to be proficient in multiple programming languages. You ll also have technical aptitude and a genuine interest in computer networking, reverse engineering, and cybersecurity. Infrastructure Engineer You ll provide the technical foundations that underpin all CNE activity, from capability development through to the deployment of operations. Working across networking, cloud technologies, cyber security and automation, you ll design, document and deliver new infrastructure while supporting existing projects. You ll also work closely with customers to capture requirements, resolve technical challenges and deliver efficient, scalable solutions. So, you ll need technical aptitude, curiosity and an interest in infrastructure, networking and cloud technologies. Operator Working closely with Exploit Developers, Intelligence Analysts and other specialist teams, you ll use a range of technical tools and tradecraft to support operations and uncover valuable intelligence. The role combines technical problem-solving with an understanding of target environments, offering unique insight into the work involved in protecting national security. You ll bring your technical aptitude, curiosity and an interest in technology and operational problem-solving to this role. To be eligible, you ll need to hold, or be on track to achieve, at least a 2:2 degree in a STEM subject by Summer 2027. If you re passionate about technology, problem-solving and innovation, and meet the eligibility requirements, we d love to hear from you. You ll receive benefits, including 25 days annual leave, rising to 30 days after five years' service, an excellent pension scheme, an interest-free season ticket loan, paid parental and adoption leave and much more. We re committed to building a culture that is welcoming and inclusive of people with different identities, lived experiences and perspectives, where everyone has the confidence to bring their whole self to work. You ll find a range of sports, interest and social clubs, as well as a number of affinity groups, including ethnic minority and gender equality networks, wellbeing and mental health groups, neurodiversity and disability groups, LGBTQ+ support groups, and faith/no-faith communities. To find out more and apply, please visit our website. At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: people with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking as well as those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including people from groups that are underrepresented in our workforce such as women, people from ethnic minority backgrounds, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and commitment to diversity on our website . To be eligible to apply, you must be a British Citizen. If you hold dual nationality and one of those nationalities is British, you will still be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. You can apply from the age of 17; however, if successful, you ll not be offered a start date before your 18th birthday. Full eligibility details can be found on our website .

Join Amentum's National Security business and help deliver some of the UK's most critical and complex programmes. We are seeking eDV-cleared professionals across project delivery, engineering, architecture, and business transformation disciplines to support missions that protect and enhance UK sovereign capability. You'll work on projects of genuine national importance, tackling complex digital, engineering, and transformation challenges while building your experience through varied and impactful assignments. As part of a collaborative team that values trust, integrity, and delivery excellence, you'll have the opportunity to develop a rewarding career within one of the UK's most critical and dynamic sectors, helping to strengthen the UK's future security and resilience. The Opportunity: This is an exciting opportunity for a Business Analyst with active eDV clearance to join a growing team delivering business change, cyber security, and digital transformation programmes within the UK Intelligence Community. Working alongside experienced Project Managers, Cyber specialists, and Business Change professionals, you will support requirements gathering, process improvement, stakeholder engagement, and change delivery across a range of operational programmes. This is a client-facing role within a collaborative, multi-contractor environment, providing consultancy and delivery support to an operationally focused customer. You'll gain exposure to a variety of stakeholders and projects, while developing your business analysis and change management skills in a highly secure environment. The role offers excellent opportunities for mentoring, professional development, and career progression. Regular on-site attendance is an essential requirement, with up to three days per week at the client site. Applicants must hold active eDV clearance. Key Responsibilities: Depending on your experience and qualifications, you will work alongside senior Project Management, Cyber, and Business Change professionals to: Support the gathering and analysis of business requirements, mapping current ("As-Is") and future ("To-Be") processes using industry-standard modelling techniques. Assist in conducting stakeholder interviews, business process workshops, surveys, and document and data analysis activities. Analyse and evaluate information from multiple sources, identifying key insights, resolving conflicting requirements, and translating complex information into clear recommendations. Develop reports, dashboards, and visualisation tools to support informed decision-making and performance monitoring. Contribute to the redesign and optimisation of business processes and policies, supporting operational effectiveness and cyber security risk mitigation. Assist with the implementation of new processes, systems, and ways of working, ensuring successful business change adoption across the organisation. Here's What You'll Need: A degree in Engineering, Computer Science, Cyber Security, or a related discipline, ideally supported by 2-4 years' experience in a Business Analyst, Systems Engineering, or similar role within a UK Intelligence Community (UKIC) client-facing environment. Strong communication and stakeholder engagement skills, with the confidence to interact with and present to senior audiences. The ability to thrive in a collaborative, fast-paced team environment, bringing a proactive and adaptable approach to your work. A willingness to learn, develop new skills, and contribute positively to a growing team, which we value as highly as specific qualifications and experience. Security Clearance Requirements: Due to the highly sensitive nature of the work, all applicants must hold active Enhanced Developed Vetting (eDV) clearance at the time of application. Unfortunately, candidates who do not currently hold active eDV clearance will not be eligible for consideration. Why Join Amentum? At Amentum, you will have the opportunity to: Work on programmes of genuine national importance Gain exposure to complex digital, engineering, and transformation challenges Enhance your professional capabilities through varied and impactful work Join a collaborative team that values trust, integrity, and delivery excellence Build a rewarding career in one of the UK's most important sectors. If you are an appropriately security cleared professional seeking your next challenge and want to make a meaningful contribution to national security, we would love to hear from you. Our Culture: We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit Promoting Equality & Diversity in Jobs and Career - VERCIDA to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join us then please, contact us.

Location: Location Independent Worker Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Location Independent Worker As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. What you'll do To lead a proactive vulnerability management service for key customer accounts, ensuring risks are clearly communicated, prioritised and driven through remediation or formal risk decision. Providing security technical insight, the Vulnerability Manager will work closely with the Customer Account Security Manager (CASM) and the Customer Technical Lead to ensure the successful delivery of vulnerability management and mitigation. The role will produce internal and external reporting, align communications and create the required processes. It will work with operational teams, internal stakeholders and third parties, ensuring adherence to KPIs, SLAs and the Master Service Agreement and/or customer contract. Responsibilities Own and drive the customer vulnerability risk journey from confirmed finding through prioritisation, remediation planning, escalation, evidence and verified closure. Lead customer and resolver governance calls that focus on risks, blockers, missed commitments, decisions and actions. Operate agreed Qualys scans or (equivalent Vulnerability scanning tools), monitor completion and coverage, and review standard findings and evidence. Produce accurate internal and customer vulnerability reports and provide concise commentary and recommendations. Build and maintain effective relationships with customers, CASMs, Customer Technical Leads, Engineering, NOC, Release, Service Management and suppliers. Who you are Strong customer-facing stakeholder engagement, ownership, influencing and constructive challenge skills. Practical experience using Qualys VMDR or an equivalent vulnerability scanning platform, including scan execution, coverage review, interpretation of findings and reporting. Good working knowledge of enterprise LAN and WAN technologies, network services, network security, firewalls and hosting or compute platforms. Demonstrable experience producing accurate customer vulnerability reports, dashboards and management information, including data validation, commentary and trend analysis. SC Cleared or eligible to be SC cleared. Desirable ITIL 4 Foundation or equivalent service management qualification. CompTIA Security+, ISC2 Certified in Cybersecurity or an equivalent foundation cyber security qualification. Microsoft Power BI Data Analyst (PL-300) or equivalent Power BI reporting experience. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work for our Customer Success teams through Planhats AI suite, in house LLM's and other relevant technologies. You will work alongside Customer Success leadership to turn data into practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat, managing configuration, workflows, playbooks, automation and ongoing optimisation. Support system integration and data ingestion between Planhat, Snowflake, Salesforce and other business systems, working with IT and Data Engineering. Gather, document and prioritise requirements for new tooling, automation, reporting and process changes. AI & Automation Configure, roll out and continuously improve AI features within Planhat, such as account summaries, AI-assisted insights and automated workflows, so they genuinely help Customer Success teams in their day-to-day work. Work with our in-house LLM to build and refine AI-powered use cases for Customer Success, such as account and meeting summaries, answering questions about customers, and drafting customer communications. Write, test and refine prompts, and prepare and maintain the customer data and knowledge sources the AI tools draw on, making sure outputs are accurate, relevant and useful. Identify manual, repetitive tasks across Customer Success and find ways to remove them using AI and automation. Train and support Customer Success teams in using AI tools effectively and responsibly, gathering feedback to improve them. Make sure AI use follows company data security, privacy and responsible-AI guidelines, working with IT, Security and Data teams. Operational Process & Enablement Design, maintain and continuously improve Customer Success operational processes, such as onboarding, account reviews, success plans, renewals handovers and customer engagement, using data to measure how well they work. Provide enablement and training to Customer Success teams on Planhat, reporting and processes, and create clear documentation and guides. Act as the first point of contact for Customer Success teams on tools, data and process questions, resolving issues and spotting recurring needs. Contribute to cross-functional projects with Sales, Product, Finance and Support that affect how Customer Success operates. Data Quality & Governance Own data quality across Customer Success data, identifying issues and driving them to resolution at the source. Write and maintain SQL queries and data sets in Snowflake to support Customer Success reporting and operations. Maintain clear data definitions, field standards and documentation so teams use data consistently. Reporting & Operational Insight Build, maintain and continuously improve Customer Success reporting in Planhat and PowerBI, from leadership dashboards to day-to-day operational views for Customer Success. Analyse product usage, customer engagement and operational data to answer business questions, track team performance and highlight areas to improve. Present findings and recommendations clearly to Customer Success teams, project leads and business leaders, including data for business reviews and leadership updates. Collaborate with the Data Strategist on customer health and retention insight, making sure the data behind it is accurate and the results are visible to Customer Success teams. Work with stakeholders to understand their needs, set priorities and manage multiple projects at once. Share knowledge with and support less experienced analysts and Customer Success colleagues. What Success Looks Like Planhat is well adopted, accurate and automated, saving CSMs time. Customer Success processes are clear, documented and measurably more efficient. Data quality issues are caught early and fixed at the source. AI tools in Planhat and our in-house LLM are widely used by Customer Success teams and save them measurable time. Customer Success teams and leaders trust and regularly use accurate, up-to-date reporting. Job Requirements Essential Bachelor's degree in Data Analytics, Business Analytics, Business Information Systems or a related data analysis field, or equivalent experience in data and business analytics. 5+ years of experience in an operations analyst, business analyst or data analyst role, ideally including time in Customer Success Operations, Revenue Operations or Sales Operations in a B2B SaaS or technology environment. Hands-on experience administering a Customer Success platform, ideally Planhat (or similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes, and helping teams adopt them. Practical experience using AI tools or LLMs in a business setting, such as writing and refining prompts or configuring AI features in business software, with a strong interest in applying AI to improve how teams work. Familiarity with common SaaS customer metrics (e.g. ARR, renewals, adoption, health scores) and how Customer Success teams use them. Ability to turn data into a clear story and practical recommendations for non-technical audiences. Detail-oriented, with a track record of finding data quality issues quickly and driving them to resolution. Experience working cross-functionally and influencing stakeholders. A highly organised self-starter who manages multiple priorities in a fast-paced environment. Excellent verbal and written communication skills and the ability to work well in a distributed, international team. Desirable Experience with dbt or other data transformation tools alongside Snowflake. Experience with system integrations, APIs or ETL tools. Experience rolling out or supporting AI features in a CRM or Customer Success platform, such as Planhat AI, Salesforce Einstein or Agentforce. Experience working with in-house or enterprise LLMs, including prompt design, retrieval-augmented generation (RAG) knowledge sources or evaluating AI output quality. Experience with workflow automation tools. Knowledge of the cybersecurity or data security industry. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!

Cyber Security Lead Location: London, Birmingham, or Sheffield Working Pattern: Hybrid (3 days a week in the office) Contract Length: 6-month contract Pay Rate: £232 per day (PAYE) or £310.50 per day (Umbrella) Security Clearance: Not required About the Role A Cyber Security Lead is required to join a commercial banking division on a 6-month contract. The successful candidate will help safeguard systems, protect customer data, and ensure full compliance with financial industry regulations. Working alongside technical specialists, senior management, and external partners, the role holder will put security plans into action and maintain robust risk controls. Key Responsibilities Strategy & Security: Assists in carrying out cyber security plans, ensuring daily practices align with business goals and safety standards. Stakeholder Communication: Explains technical security topics clearly to senior management, board members, regulators, and partner organisations. Risk & Compliance: Advises senior staff on cyber risks and ensures adherence to standards such as ISO 27001, NIST, GDPR, and FCA rules. Acts as a primary point of contact during audits. Governance & Reporting: Prepares clear, straightforward reports and updates for leadership committees. Incident Response: Supports the management of security incidents and helps maintain emergency response plans. Process Improvement: Reviews existing security tools and processes to identify continuous improvements. Policies & Training: Helps shape security guidelines and raises awareness across the organisation to keep operational risk low. Candidate Requirements Education & Certifications: A degree in a technology discipline (or equivalent practical experience). An industry certification such as CISSP, CISM, CISA, or CRISC is preferred. Industry Knowledge: Solid practical understanding of security frameworks, including ISO 27001, NIST, GDPR, and FCA guidelines. Experience: A proven background in delivering cyber security initiatives, ideally within financial or commercial services. Communication: Strong ability to explain complex technical issues in simple terms to non-technical stakeholders. Collaboration: Demonstrated experience working collaboratively across cross-functional teams. Mobility: Willingness to travel between business locations on occasion if required. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

SOC Engineer - Manchester OR London - SC Central Manchester OR Central London - Onsite (with some flexibility) Days + occasional on call c.£30-45k base salary DOE + on call allowance and payments We are looking for a couple of experienced SOC Analysts / Engineers to join our MSP client's growing team in either their central Manchester or London office. This is an exciting opportunity to take on a varied, hands-on role at the heart of security operations, combining proactive threat monitoring and incident investigation with wider infrastructure support. You will work across cloud, network and endpoint security technologies, helping to identify risks, respond to emerging threats and strengthen clients' overall security posture. The role would suit a motivated SOC professional who enjoys solving complex technical challenges, taking ownership of incidents and continuously developing their expertise across cyber security and infrastructure. Skills and Experience You must either be SC cleared or be eligible for SC clearance. 2+ years of experience in a SOC Analyst / Engineer role Experience in a Service Desk, IOC, NOC, or managed services environment. Strong knowledge of cyber security principles, security monitoring and incident response. Experience with SIEM, endpoint security and security event investigation (Microsoft security or ELK stack preferred but not required) Experience with digital forensics and incident response (DFIR) would be highly advantageous. Proven ability to support Microsoft cloud and infrastructure technologies and resolve technical incidents. Working knowledge of Azure, AWS, Windows Server, Active Directory and Microsoft Entra ID. Understanding of networking, firewalls, SD-WAN, wireless solutions, DNS, DHCP, TCP/IP, backup and recovery. Key Responsibilities Monitor and triage alerts from SIEM, EDR and cloud security platforms. Investigate security events, escalate threats and support incident containment and response. Analyse logs and monitoring data, assist with vulnerability remediation and improve security operations. Maintain accurate investigation records, security documentation, runbooks and knowledge articles. Provide second-line support across cloud, network, infrastructure and end-user environments. Support Azure, AWS, identity services, network technologies, backups, patching and system lifecycle activities. Troubleshoot incidents and service requests, retaining ownership and escalating complex issues appropriately. Collaborate with customers, suppliers and technical teams, including shift handovers and operational reviews. Work independently, contribute to continuous improvement and develop automation opportunities across security and infrastructure. This is a majority onsite role. In order to be considered for this role you must be willing and able to travel to either central Manchester or central London on a regular basis. If you are an experienced SOC Analyst / Engineer with strong infrastructure knowledge and are eager to join a dynamic growing team, please click 'Apply now' or send your CV to Unfortunately our client is not able to offer sponsorship for this role. Due to the SC Clearance requirement of this position, you must have permanent right to work in the UK. Key words: Security Analyst / Security Engineer / Security Operations / SOC / Infrastructure / IOC / NOC / MSSP / MSP / Manchester / London / SC Clearance / SC Cleared Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

SOC Analyst Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in Cyber Security but don't know where to begin? With cyber threats continuing to rise, organisations across the UK are actively investing in cyber security talent. Newto Training's Cyber Security Career Programme is designed to help aspiring professionals gain the qualifications, practical experience and support needed to secure their first role in the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £190 per month How Our Career Programme Works: Over 100 hours of live instructor-led online training delivered by experienced industry professionals Four industry-recognised certifications (exam voucher and exam resit support included): Microsoft Azure Fundamentals (AZ-900) CompTIA Security+ CompTIA CySA+ Forescout Certified Security Associate (FSCA) Practical, real-world project work designed to help you develop hands-on skills Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £45,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £190 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.

SOC Analyst Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in Cyber Security but don't know where to begin? With cyber threats continuing to rise, organisations across the UK are actively investing in cyber security talent. Newto Training's Cyber Security Career Programme is designed to help aspiring professionals gain the qualifications, practical experience and support needed to secure their first role in the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £190 per month How Our Career Programme Works: Over 100 hours of live instructor-led online training delivered by experienced industry professionals Four industry-recognised certifications (exam voucher and exam resit support included): Microsoft Azure Fundamentals (AZ-900) CompTIA Security+ CompTIA CySA+ Forescout Certified Security Associate (FSCA) Practical, real-world project work designed to help you develop hands-on skills Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £45,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £190 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.

SOC Analyst Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in Cyber Security but don't know where to begin? With cyber threats continuing to rise, organisations across the UK are actively investing in cyber security talent. Newto Training's Cyber Security Career Programme is designed to help aspiring professionals gain the qualifications, practical experience and support needed to secure their first role in the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £190 per month How Our Career Programme Works: Over 100 hours of live instructor-led online training delivered by experienced industry professionals Four industry-recognised certifications (exam voucher and exam resit support included): Microsoft Azure Fundamentals (AZ-900) CompTIA Security+ CompTIA CySA+ Forescout Certified Security Associate (FSCA) Practical, real-world project work designed to help you develop hands-on skills Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £45,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £190 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.

SOC Analyst Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in Cyber Security but don't know where to begin? With cyber threats continuing to rise, organisations across the UK are actively investing in cyber security talent. Newto Training's Cyber Security Career Programme is designed to help aspiring professionals gain the qualifications, practical experience and support needed to secure their first role in the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £190 per month How Our Career Programme Works: Over 100 hours of live instructor-led online training delivered by experienced industry professionals Four industry-recognised certifications (exam voucher and exam resit support included): Microsoft Azure Fundamentals (AZ-900) CompTIA Security+ CompTIA CySA+ Forescout Certified Security Associate (FSCA) Practical, real-world project work designed to help you develop hands-on skills Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £45,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £190 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.

SOC Analyst Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in Cyber Security but don't know where to begin? With cyber threats continuing to rise, organisations across the UK are actively investing in cyber security talent. Newto Training's Cyber Security Career Programme is designed to help aspiring professionals gain the qualifications, practical experience and support needed to secure their first role in the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £190 per month How Our Career Programme Works: Over 100 hours of live instructor-led online training delivered by experienced industry professionals Four industry-recognised certifications (exam voucher and exam resit support included): Microsoft Azure Fundamentals (AZ-900) CompTIA Security+ CompTIA CySA+ Forescout Certified Security Associate (FSCA) Practical, real-world project work designed to help you develop hands-on skills Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £45,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £190 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.

SOC Analyst Programme - No Experience Required This is a self-funded career programme with a guaranteed job on completion or 100% of your course fees back Train. Certify. Get Hired. Are you looking to start a career in Cyber Security but don't know where to begin? With cyber threats continuing to rise, organisations across the UK are actively investing in cyber security talent. Newto Training's Cyber Security Career Programme is designed to help aspiring professionals gain the qualifications, practical experience and support needed to secure their first role in the industry. Whether you're looking for a complete career change, returning to work, leaving the Armed Forces, or seeking a future-proof career, we'll help you build the skills employers need. Please note: this is a self-funded programme costing around £190 per month How Our Career Programme Works: Over 100 hours of live instructor-led online training delivered by experienced industry professionals Four industry-recognised certifications (exam voucher and exam resit support included): Microsoft Azure Fundamentals (AZ-900) CompTIA Security+ CompTIA CySA+ Forescout Certified Security Associate (FSCA) Practical, real-world project work designed to help you develop hands-on skills Dedicated 1-to-1 tutor support throughout your learning journey CV support, interview preparation, and career coaching Access to our employer network and recruitment partners Starting Salaries Upon successful completion of the programme, we guarantee a starting salary of up to £45,000. Who Is This Programme For? This programme is designed for individuals with little or no previous experience. You may be: Looking for a career change A recent school, college or university leaver Currently working in another industry Leaving the Armed Forces Interested in technology and problem-solving The most important qualities are a willingness to learn, good communication skills and a genuine interest in changing your career. Please note: this is a self-funded programme costing around £190 per month Our Job Guarantee Successfully complete the programme and meet the agreed career support requirements, and we guarantee you'll receive a job offer within 6 months. If not, we'll refund 100% of your course fees. Full T&Cs available. Ready to Start Your New Career? Click 'Apply Now' to speak with an Advisor and take the first step towards a rewarding career in one of the UK's fastest-growing sectors.