9 jobs found

We are recruiting a Senior Legacy & In Memory Stewardship Officer to manage Battersea's Legacy & In Memory Retention and Stewardship programme. Legacies generate over 40% of Battersea's income, making the effective stewardship of these supporters a vital organisational function. In this role you will be responsible for delivering and overseeing a bespoke, personalised, multi-channel stewardship programme and will provide exceptional supporter care for legacy enquirers, legacy pledgers and in memory donors. Through building meaningful, long-term relationships with these audiences, the role will help maximise income from a multimillion-pound revenue stream. What we're looking for: Proven ability to plan, implement and evaluate Direct Marketing campaigns with substantial understanding of retention and stewardship journeys. Demonstrable understanding of the application of Direct Marketing principles in a fundraising environment. Excellent interpersonal skills and track record of building, maintaining and managing successful individual relationships as well as the ability to ask, influence and build credibility with external contacts and colleagues. Proven ability to write, assess and critique creative fundraising copy and design, providing clear feedback as required. Experience of managing and briefing internal teams. Experience of event planning and organisation, including development of presentations. Experience of inputting into monthly, quarterly & annual budgeting processes. Line management experience. Proven ability to report up to management and stakeholders, understanding of key elements that would be essential to managing expectations. Proven ability to pay close attention to detail and to deliver high-quality work with minimal supervision. Proven problem solving and proactive decision making, with a track record of taking responsibility for your own work and the decisions you have made. A plus if you also have: Knowledge or experience of Salesforce database. Specialist knowledge of Legacy and/or In Memory Fundraising. Experience of communicating with Legacy and/or In Memory supporters, face-to-face, over the phone or through written correspondence. Understanding of use of digital communications to improve retention of supporters. What we can offer you: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: 28 days of annual leave (plus 8 days paid public holidays) per year Discounted gym membership and cycle to work schemes Employee Assistance Programme and access to Wellbeing Resources Generous pension contributions - up to 10% employer contribution Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year Annual interest-free season ticket loans We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more. Our hybrid working model: We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we'll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request. More about us: At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that's just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us. Acceptable use of AI: At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. Closing date: 8th November 2026, 11.59pm All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Please note, we operate an anonymous shortlisting process, so all personal information that can identify job applicants is completely anonymised to help mitigate against any potential bias. We are therefore unable to accept CVs. Interview date: - First Round (Online, via MS Teams): 16th November 2026 - Second Round (In Person, at our London site): 23rd November 2026 For full details on the role, please download the recruitment pack.

Role description We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Hospital Engagement Officer. This will be a dedicated Hospital engagement role and will provide the right candidate with a rare opportunity to build upon and develop our engagement with donors, visitors, patients and NHS staff in our Hub based in the heart of the hospital. As a key member of our fundraising team, you will play a vital role in driving supporters and stakeholders to the hub to build a real sense of community spirit and a hive of fundraising activity We are looking for an individual who is as passionate about making a difference and a people person, who is happy to work across the hospital meeting and engaging with staff and supporters. This role will form a key part of our ambitious strategy to grow our income, reach and impact. Working across teams, the engagement officer will help to promote and support our key marketing campaigns, fundraising initiatives, events as well as maximising the supporter journey and providing excellent donor care. Main responsibilities Charity hub Provide support in the Charity's hospital engagement hub, working within the hospital engagement team and covering the welcome desk, supporting with answering emails and telephone calls. Be the first point of contact for supporters, visitors and UHS staff. Providing a warm welcome, helping them with their queries and directing to relevant teams as needed. To ensure that donation processing undertaken by the hub team and onsite administrative duties are carried out effectively and efficiently. To maintain accurate records of supporter interaction on our CRM system to aid delivery of an exceptional supporter experience and to harness the value of data. To work closely with the supporter care assistant to ensure all donors are thanked in an appropriate way. To work closely with the Marketing and Communications team to identify where collateral can be placed and make sure when items are out of date to remove these and engage with hospital staff to place new posters/flyers within the wards Manage and staff our dedicated sessions within the main entrance of the hospital, that are the public face of the charity to raise awareness of our initiatives, generate income and support our engagement with staff To ensure all activity within team remit complies with the Charity's values, moral and ethical guidelines, the Fundraising Code of Practice and other relevant regulation and guidance. Devise a patient fundraising pack, work with staff groups, identifying fundraising champions within the hospital and increase the amount of footfall to the Charity's hospital hub. Keep up to date with new developments, legal requirements, codes of conduct and best practice including being GDPR compliant. My Thank You: responsibility for developing this valuable initiative across our hospitals, that enables patients and families to thank staff in a meaningful way and drive donations to the site. Undertake the creation and dissemination of certificates to staff. Ensure there is a stock of merchandise within the hub and restock as required. Responsible for the continued management of our tap to donate machines, identifying areas around the hospital where we can maximise donations and work with hospital teams to identify areas we can place more. Relationship building Build relationships with key stakeholders across the hospital to identify opportunities for fundraising and promotion of our grant schemes. Collaborate with the community and events fundraising team to recruit and relationship manage hospital staff as part to take part in events. To deliver excellent relationship management, ensuring a positive working relationship with hospital colleagues, as well as meaningful and supportive relationships with patient family fundraisers. Cross working Assist and support other members of the fundraising team e.g., sending out events/fundraising packs if people visit the Hub. Collaborate across the charity with our Grants, Marketing and Communications, and fundraising teams to co-ordinate charitable activity and promotion within the hub and wider hospital. Support the arts team with the promotion of art workshops and other activities in the hospital. Person specification Knowledge and Experience Strong, demonstratable experience working with the public in a customer facing role. Ability to build relationships and influence stakeholders of all levels of seniority. Strong communication skills and emotional intelligence. (you will need to be comfortable working with patients in a hospital environment). Confident at delivering presentations and speaking with stakeholders. Experience of working with and/or managing volunteers. Experience of delivering excellent levels of customer care. Working to deadlines and prioritising work. Skills, attitudes, and behaviours IT skills across a range of systems including MS office and SharePoint. Excellent interpersonal skills including the ability to deal with people at all levels, face to face, on telephone and by letter/email Ability to problem solve and think laterally to achieve a goal. Commitment to team-working but also the ability to work alone Committed to quality. Good self-awareness, understand the impact they have on others Motivated, positive and proactive Ability to prioritise and organise work Demonstratable initiative and determination A flexible attitude and willingness to develop in the role Full UK driving license and car preferred Personal qualities Ability to build working relationships at all levels. Self-motivated, pro-active and solutions focused, with ability to work on own initiative and to provide recommendations. Personable with excellent manner and ability to engage stakeholders. Trustworthy, reliable and demonstrable discretion. Keen to be part of a busy, friendly team often under pressure. Flexible approach to working hours to meet the needs of the role.

Background The Jack Petchey Foundation Board currently comprises of nine Trustees, who meet four times a year. The Board's role is to provide strategic leadership, oversight and support to the Foundation and its senior leadership team, ensuring that JPF remains focused on delivering positive outcomes for young people. There is also a Governance, Remuneration and Staffing Committee, which meets four times a year to support the work of the Board. A new Trustee with significant financial expertise will be joining the Board in Autumn 2026. We are seeking an additional Trustee with significant youth sector experience and, ideally, safeguarding expertise to strengthen the Board's capability in these key areas. Duties and responsibilities The JPF Board is responsible for JPF's overall strategic direction and compliance with UK Company and Charity law. In line with charity commission outlines, the duties of our Trustees are as follows: 1. To ensure that JPF complies with its governing document, charity law, company law and any other relevant legislation or regulations. 2. To ensure that the work of JPF develops in accordance with its core mission, vision and values and pursues the core objectives as defined in its Strategic Plan. 3. To ensure that JPF uses its resources exclusively in pursuance of its objectives. 4. To contribute actively to the Board in providing strategic direction to JPF, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets. 5. To safeguard the good name and values of JPF. 6. To ensure the effective and efficient administration of JPF through appropriate guidance and support of the Chief Executive Officer. 7. To ensure the financial stability of JPF and manage risk. 8. To protect and manage the property of JPF and to ensure the proper use and investment of JPF resources. 9. To attend Board meetings (currently 4 a year, usually on a weekday), scrutinising board papers and using any specific skills, knowledge or experience to help the Board reach sound decisions. 10. To ensure a good understanding of the work JPF delivers on the ground, act as a representative for JPF externally and to network with key beneficiaries and supporters of the charity. 11. To provide guidance on new initiatives as appropriate to your background skills, experience and interests. As a Trustee of JPF you will carry shared legal responsibility for the business of the charity. Upon appointment you will be required to sign a declaration to confirm your ability to carry out these responsibilities. Role focus Youth Sector Expertise: 1. Advise the Board on youth engagement, youth work practice, and sector developments. 2. Strengthen the Board's understanding of youth voice, participation, and inclusion. 3. Input to ensure programmes are evidence-based and impactful. Safeguarding (desirable depending on the Trustee's skills and experience): 1. Support the Board's oversight of safeguarding policy and practice. 2. Offer guidance on emerging safeguarding risks affecting young people. 3. A willingness to act as the Board's deputy safeguarding lead trustee. Person Specification The Board seeks applications from people who meet the following criteria: Essential Criteria Values Ambition to deliver JPF's mission, vision and values Demonstrable commitment to supporting youth voice Skills/Knowledge Understanding of the issues facing young people and youth organisations in London and/or Essex Knowledge/experience of promoting equality, diversity and inclusion Ability to make strategic decisions at Trustee level Ability to challenge appropriately, manage difficult conversations and share your views with transparency Ability to understand and interpret detailed and complex written information Experience Significant youth sector expertise (11-25 year olds) Experience of charity governance and working with or as part of a Board of Trustees Desirable Criteria Professional safeguarding expertise (e.g. acted as a Designated or Deputy Designated Safeguarding Lead, or held lead safeguarding responsibility in a youth organisation, school or other relevant organisation) Professional experience of grant-making Working knowledge of digital technology, including communications and marketing/data protection/AI/ cyber security Health and safety expertise Knowledge of the Youth Sector in London / Essex Terms of Appointment • To be eligible you need to be aged over 18 at the time of appointment. • A Trustee is to serve the Board for a term of 3 years, with the potential for reappointment, to a maximum of three terms (9 in total). • Appointment will be made following Application, Interview and Board approval. • A Trustee may be removed by a majority decision of the Board. • A Trustee may give notice of resignation at any time (ideally 6 months' notice to assist with succession planning). Time Commitment • 4 Board meetings per year (which usually fall between 9am-5pm on a weekday), these are held in person at the JPF office in Canary Wharf. • Up to 4 committee meetings per year, if on a committee (online and/or in person where necessary). • One annual strategy meeting, in person at an external location. • Attendance and representation at as many of our internal and external events as possible, which take place across London and Essex. Training A personalised induction to the role will be arranged upon appointment. Trustees will be supported by JPF and further relevant training will be offered as required. Expenses The role of Trustee is voluntary and unremunerated; Trustees do not receive any payment for undertaking the role itself. Reasonable expenses in connection with JPF Trustee duties i.e. attending meetings/events will be payable upon receipt of claim form.

From beers, to tattoos, to 'orchestra and chill', BBC documentaries, 5-Star reviews, Classic FM Partnerships, and Nike bootleg t-shirts - Manchester Camerata is leading the way in innovative disruptive communications executed at the highest level. We are looking for an enthusiastic, motivated, self-starting, and target driven individual to join our team as a Senior Marketing Officer. We're looking for someone who is resourceful, can help drive ticket revenue and sales, and a passionate storyteller, to help us communicate the impact we make. With the support of the Head of Creative Brand and a freelance videographer (3 days per week), you will be responsible for maintaining and growing our social media output, preparing presentations and documents, and making sure we reach our financial targets on ticket sales. We are a small and supportive team, who are highly ambitious and intent on making a mark within the arts sector. You will be well supported in your role, but we want you to have initiative and relish making impact on the areas mentioned above. With the help of our freelance videographer, it will be your duty to create high-quality, sharable content to raise brand awareness and help Camerata achieve its strategic goals. You will be aware of digital trends, monitor web traffic, and social media channels to identify best practices and grow followers as well. We want you to be able to have a strong understanding of running digital marketing campaigns and be able to quickly raise alarm bells when things aren't moving as well as we want. We also expect you to have a basic understanding of the Adobe suite and be able to make assets/presentations with the help of templates. We're looking for someone who is a great communicator and passionate about shaking things up. You don't have to have a classical music background for this position, we just want you to be passionate about music, the effect it can have on people, and have an open ear and mind. With a high volume of activity running across the communications team (from community to concerts and beyond) we need you to be able to work in a fast-paced environment and have strong organisational skills.

Harris Hill are delighted to be working with a fantastic charity to recruit for an ambitious and collaborative Head of Fundraising & Marketing to join its Senior Leadership Team. This is a fantastic opportunity for an experienced fundraiser who enjoys combining strategic leadership with hands on delivery and who is motivated by building sustainable income and long term relationships with supporters. The Role Reporting to the Chief Executive Officer, you will take the lead on all aspects of fundraising and marketing, developing and delivering an ambitious fundraising strategy that supports the organisation's wider objectives. You will lead a diverse team covering fundraising, marketing, events, community, corporate, trusts and grants, individual giving and supporter administration. You will provide clear direction, develop your team and ensure everyone is working towards shared income and engagement objectives. Key responsibilities will include: Developing and implementing a comprehensive fundraising strategy to achieve annual income targets. Leading and developing a broad fundraising programme across individual giving, legacy giving, corporate partnerships, community fundraising, events, trusts and foundations, grants and lottery. Identifying new opportunities, income streams and potential partnerships to support sustainable growth. Building and maintaining strong relationships with major donors, corporate partners, sponsors and other key supporters. Monitoring fundraising performance and using data and insight to evaluate and improve campaigns and activities. Preparing and managing the fundraising budget and ensuring resources are used effectively. Leading, motivating and developing the fundraising and marketing team, supporting a positive and collaborative culture. Overseeing the recruitment, management and engagement of staff and volunteers within the team. Developing and delivering an integrated marketing and communications strategy alongside the Marketing & Communications function. Ensuring the organisation has a strong and consistent brand, tone of voice and presence across its communications. Overseeing engaging content across the website, social media, newsletters, press releases, annual reports and other channels. About You We are looking for an experienced fundraising professional with a successful track record of delivering income and developing fundraising programmes within the charity sector. You will ideally bring : Significant experience in a similar fundraising leadership role. A proven track record of successful charity fundraising and achieving financial targets. Experience of developing and implementing departmental or organisational fundraising strategies. Strong experience across a range of fundraising disciplines and income streams. Experience of leading, recruiting and developing a team. Confidence in budgeting, financial planning and preparing business cases. The ability to work independently, prioritise effectively and remain calm under pressure. Experience of working with and supporting volunteers. Salary & Benefits Salary: £50,000 per annum Contract type: Full-time, Permanent Location: Bromsgrove, Worcestershire hybrid working Deadline: On rolling basis Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Help us turn community spirit into real change for local families. Are you an experienced fundraiser who loves bringing people together, building relationships and turning great ideas into successful fundraising? We're looking for a confident, creative and driven Community and Challenge Events Fundraiser to join Gingerbread Family Support and grow our community fundraising and challenge events programme. Overall Objectives of the Post As our Community and Challenge Events Fundraiser, you will play a key role in growing income, participation and awareness of Gingerbread Family Support across Stoke-on-Trent, Staffordshire, Newcastle-under-Lyme and Staffordshire Moorlands. You will take ownership of a portfolio of community fundraising and challenge event activity, developing relationships with individuals, schools, community groups, businesses and event participants and turning those relationships into long-term support. From securing new Community Charity of the Year partnerships and creating exciting fundraising opportunities, to supporting someone through their first challenge event or delivering a successful Gingerbread event, you will be responsible for creating an excellent supporter experience from the first conversation through to fundraising, participation, thank-you and ongoing stewardship. This is a hands-on role for someone who is confident working independently, enjoys being out in the community and has the experience and initiative to identify opportunities, build relationships and deliver results. You will work closely with the wider Fundraising and Marketing teams to develop engaging campaigns, maximise participation and income, and ensure our supporters understand the difference their fundraising makes to local families. Key Responsibilities Community & Challenge Fundraising Develop and manage a strong pipeline of current and prospective community fundraisers, schools, community groups, businesses, challenge participants and fundraising partners. Identify and proactively pursue new opportunities to grow community and challenge fundraising income. Develop and deliver a programme of community fundraising initiatives, campaigns and challenge opportunities that increase participation, engagement and income. Secure, develop and manage Community Charity of the Year partnerships and other strategic community fundraising relationships. Develop relationships with schools, community organisations, clubs, groups and local businesses to create new fundraising opportunities. Develop opportunities for individuals and groups to support Gingerbread through sponsored challenges, bucket collections, school activities, community events, individual fundraising and other initiatives. Research and identify suitable third-party challenge events and opportunities for Gingerbread supporters to participate in. Monitor trends and activity within community and challenge fundraising and use this knowledge to identify new opportunities for growth. Events Manage a portfolio of Gingerbread-led and third-party fundraising events from initial planning through to delivery and evaluation. Support the development of new fundraising events and make recommendations for how existing events can be improved and grown. Develop event plans, timelines, budgets and income targets and ensure activity is delivered effectively and within agreed resources. Coordinate with venues, suppliers, volunteers, participants, sponsors, community partners and other stakeholders. Support the delivery of events, including attending evening and weekend events where required. Evaluate events and fundraising activity, capturing learning and making recommendations to improve future participation, income and supporter experience. Ensure appropriate risk assessments, health and safety arrangements, permissions and fundraising requirements are considered for events and activities. Supporter Engagement & Stewardship Provide excellent supporter care from initial enquiry or sign-up through to fundraising, event participation, thank-you and ongoing stewardship. Build genuine, long-term relationships with supporters and motivate them to reach and exceed their fundraising goals. Develop tailored stewardship journeys that encourage repeat fundraising and deeper engagement with Gingerbread. Ensure supporters understand the impact of their fundraising and have access to the information, tools and encouragement they need to succeed. Identify opportunities to develop supporters into longer-term advocates, volunteers, regular fundraisers or other areas of support. Work collaboratively with colleagues across Fundraising and Marketing to ensure supporters receive a consistent and high-quality experience. Marketing & Communications Work closely with the Marketing Officer to develop engaging, supporter-focused communications and campaigns for community and challenge fundraising. Provide clear briefs, content ideas, stories and updates to support the promotion of events and fundraising opportunities. Help identify and share compelling supporter stories and fundraising successes. Use social media, email, local networks and other appropriate channels to increase awareness, participation and income. Represent Gingerbread confidently at community events, meetings, presentations and networking opportunities. Income, Reporting & CRM Set and monitor income and expenditure budgets for relevant fundraising activity and events. Take responsibility for agreed income targets and proactively identify actions to maximise income where performance is below target. Maintain accurate records of prospects, supporters, partnerships, events and fundraising activity on Donorfy. Use CRM data to track supporter journeys, identify opportunities and inform future fundraising activity. Provide regular reports on income, expenditure, participation, engagement, pipeline activity and performance against targets. Ensure all supporter data is handled appropriately and in accordance with UK GDPR and Gingerbread policies. Carry out appropriate due diligence on prospective partners, community groups, events and fundraising opportunities to identify reputational, financial or other risks. Wider Team Contribution Develop a strong understanding of Gingerbread Family Support, our services and the experiences of the families and young parents we support. Use this knowledge appropriately and sensitively when communicating with supporters and external audiences. Act as a positive ambassador for Gingerbread Family Support and represent the charity professionally at external meetings, conferences, networking opportunities, events and functions. Build positive working relationships across the organisation and contribute to a collaborative and supportive fundraising culture. Share knowledge, ideas and learning with colleagues and contribute to the wider development of the Fundraising Team. Comply with all Gingerbread policies, procedures, fundraising regulations and relevant codes of practice. Undertake appropriate training and professional development. Work as part of a team, project group or working group as required. Undertake any other reasonable duties requested by the Chief Executive, Senior Management Team or Trustees that support the objectives and interests of Gingerbread Family Support. Experience We are looking for someone who can hit the ground running and bring existing fundraising and event experience to the role. Essential experience Demonstrable professional experience in community fundraising, challenge events, events fundraising or a closely related fundraising role within the charity sector. Proven experience of developing and managing relationships with community groups, fundraisers, event participants, schools, businesses or supporters. A track record of delivering fundraising activity against agreed income and participation targets. Experience of planning, coordinating and delivering fundraising events, campaigns or activities. Experience of developing new fundraising opportunities and turning ideas into practical activity. Experience of managing budgets and monitoring income and expenditure. Experience of working collaboratively with marketing, communications or other teams to promote fundraising activity. Experience of using a CRM or fundraising database to manage supporter relationships, records and reporting. Desirable experience Experience of securing or managing Charity of the Year partnerships. Experience of working with schools, community groups or local businesses. Experience of managing challenge event participants. Experience of developing and delivering supporter stewardship journeys. Experience of working with volunteers. Experience of using Donorfy or another fundraising CRM. Experience of organising events involving external suppliers, venues and stakeholders. Skills & Competencies Excellent written and verbal communication skills, with the confidence to communicate with a wide range of audiences. Excellent relationship-building and networking skills. Confident presenting to groups, delivering talks and making pitches. Strong supporter stewardship skills, with the ability to motivate . click apply for full job details

Are you a creative communicator ready to celebrate local government achievements? East Cambridgeshire District Council has an exciting Senior Communications Officer opportunity! Location: Ely, Cambridgeshire, CB7 4EE Salary: £34,811 to £39,481 per annum Job Type: Full time, 12 months fixed term contract Hours: Hybrid working, with attendance at council offices three days per week Closing Date: Sunday 25 October 2026 About Us: East Cambridgeshire District Council is a local government organisation serving residents across the region. We are committed to delivering high-quality, customer-focused services and have recently achieved silver accreditation from the Investors in the Environment scheme, ranking 43rd nationally on the council climate scorecard. We prioritise environmental sustainability and responsible operations while supporting our communities. Senior Communications Officer - The Role: You will work as part of a busy, collaborative communications team to deliver clear, consistent and engaging communications to residents, employees, councillors and stakeholders. Your primary focus will be promoting the council's achievements, demonstrating the positive impact of its services and showing how the council improves local people's lives. You will manage multiple projects, create compelling content and build positive relationships across council services and external partners. Senior Communications Officer - Key Responsibilities: - Produce clear, accurate and engaging content for websites, newsletters, social media, briefing notes and press releases - Develop and deliver communications and engagement plans that promote the council's priorities, services and achievements - Create case studies, success stories and community outcomes for use across media and digital channels - Manage and monitor social media channels, creating engaging content and responding to enquiries - Create and maintain website content that is accurate, accessible and user-focused - Support internal communications activities to keep employees informed about council priorities and organisational change - Build effective relationships with colleagues, partners and media to gather information and promote council achievements - Monitor media coverage and social media activity, identifying opportunities and reputational risks - Evaluate campaign effectiveness and report on performance metrics - Participate in the 24/7 communications on-call rota and work outside normal hours when necessary Senior Communications Officer - You: - Excellent communicator with strong written and verbal communication skills - Highly organised with the ability to manage competing priorities and deadlines - Experienced in developing and delivering communications campaigns and engagement activities - Skilled in creating engaging content across digital and traditional channels - Confident in managing corporate social media platforms and online communities - Passionate about storytelling and showcasing positive outcomes for residents and communities - Collaborative team player equally confident working independently and using your own initiative Benefits: - The opportunity to help communicate and celebrate the council's achievements and contribution to local communities as local government transitions to new unitary authorities - Potential to contribute to a major local government transformation programme - Flexible and hybrid working arrangements - Membership of the Local Government Pension Scheme - Generous annual leave entitlement - Learning and development opportunities - A supportive and experienced communications team Closing date for completed applications: Sunday 25 October 2026 The selection process will be: Wednesday 4 and Thursday 5 November 2026 To submit your CV for this exciting Senior Communications Officer opportunity, click Apply today!

Main Purpose of the job: Engagement Officer The Highways Engagement Officer will provide practical delivery support for a high-volume programme of priority highways projects requiring extensive community and stakeholder engagement. Working under the direction of the Consultation and Engagement Lead, the postholder will develop and maintain stakeholder maps, coordinate delivery of agreed engagement plans, manage engagement-related enquiries, organise and deliver in-person activity, track engagement assets and produce clear engagement reports across multiple schemes. The role will work closely with Highways project teams, Communications and Engagement colleagues, elected Members, residents, businesses, schools, community organisations and other stakeholders. The postholder will ensure engagement activity is timely, inclusive, accessible, well organised and accurately recorded, and that feedback is communicated to the relevant project teams to support scheme development and delivery. Personal responsibilities and duties are: Engagement Officer Stakeholder mapping and planning Engagement Officer Develop and maintain stakeholder maps and contact records for each assigned highways scheme. Identify residents, businesses, schools, community organisations, transport users, elected Members, internal services and other groups likely to be affected by or interested in each scheme. Work with project officers and relevant colleagues to identify gaps, overlaps and priority audiences. Support the development and maintenance of proportionate stakeholder engagement plans, schedules and activity trackers for each scheme. Keep records accurate, current and appropriately managed in line with data protection requirements. Delivery of engagement plans Engagement Officer Coordinate and deliver agreed stakeholder engagement activity across a portfolio of priority highways schemes. Organise activities in line with scheme milestones, agreed engagement plans and project deadlines. Liaise with Highways officers and Communications and Engagement colleagues to ensure information provided to stakeholders is accurate, consistent, accessible and timely. Monitor progress against engagement plans, identify delivery risks or delays and escalate these promptly to the Consultation and Engagement Lead. Provide practical support to other highways engagement projects as priorities and workloads require. Engagement assets and logistics Maintain a programme-wide tracker of engagement asset requirements across all assigned projects. Coordinate the production and distribution of letters, leaflets, posters, display boards, surveys, translated or accessible materials and digital content. Liaise with designers, printers, communications colleagues, suppliers and project officers to ensure materials are accurate, approved and available when required. Monitor stock, distribution, deadlines and costs, and highlight any risks to delivery. Support value for money when arranging engagement materials, venues and related services. Other duties Engagement Officer Manage a varied and changing workload across multiple schemes, balancing deadlines and responding flexibly to programme priorities. Attend engagement activities outside normal office hours where required. Internal contacts: Highways and Transport officers, Communications and Engagement colleagues, Customer Services, Business Engagement, equalities and data colleagues, other Council services, senior officers and ward Members. External contacts: Residents, businesses, schools, community and voluntary organisations, transport users, accessibility groups, emergency services, contractors, suppliers and other stakeholders affected by or interested in highways schemes. To carry out the duties of the post with due regard to the Council?s relevant codes and procedures. Knowledge Sound understanding of stakeholder and community engagement principles, including stakeholder identification, mapping, planning, delivery and evaluation. Understanding of the importance of clear, accurate and timely communication during public-facing projects. Awareness of equality, accessibility, data protection and confidentiality requirements relevant to public engagement. Awareness of the role of local authorities and the politically sensitive environment in which highways projects may be delivered. General awareness of highways, transport, public realm or infrastructure projects is desirable; detailed technical highways expertise is not essential. Able to understand technical or project information and explain it clearly in plain English. Able to work independently within agreed plans while seeking guidance and escalating issues appropriately. Able to adapt quickly as project priorities, deadlines and engagement needs change. Skills Strong organisational and planning skills, with the ability to coordinate engagement activity across several projects at the same time. Ability to develop and maintain accurate stakeholder maps, contact records, enquiry logs, asset trackers and delivery schedules. Good written communication skills, including the ability to draft clear correspondence, briefings, summaries and engagement reports. Confident verbal communication and facilitation skills for public meetings, workshops, drop-ins, stalls and other face-to-face activities. Ability to manage, prioritise and coordinate enquiries, obtain information from colleagues and monitor responses against deadlines. Ability to collate and summarise quantitative and qualitative feedback, identify themes and present findings clearly. Good attention to detail and the ability to maintain reliable records and audit trails. Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Teams, with the ability to learn project, survey or contact-management systems. Ability to organise venues, materials, suppliers, staffing, accessibility arrangements and other event logistics. Ability to work collaboratively and maintain effective relationships across teams.

JOB PURPOSE Care Cooperative Communications Lead Under the leadership of the Regional Care Cooperative Deliver Director this post holder is responsible for delivering both the internal and external communications priorities including and providing advice and guidance on significant reputational matters. MAIN DUTIES Care Cooperative Communications Lead To support the Regional Care Cooperative Deliver Director to plan, develop and implement both internal and external communication activity, ensuring that colleagues and communities have easy access to relevant, clear and honest information, in ways which suit them and have an understanding of the Council, its services, policies and objectives. To oversee the day-to-day operation of a busy media relations function to ensure that messaging is consistent, materials are of high quality, the Council's reputation is enhanced and protected, and deadlines are met. To manage available resources to meet prioritised business need. To co-ordinate internal communication activities, ensuring consistency of message. To generate new initiatives and support change programmes to improve employee motivation and engagement, acting as a trusted advisor on internal communications. To develop and maintain excellent working relationships with senior officers, leadership teams, elected members, partners, journalists and other key stakeholders to ensure the delivery of high-quality communication advice, consistent messages, plans, products and research. To ensure that internal and external communications activity is well researched, evidence-based, planned, evaluated and aligned to Council priorities. To identify opportunities to improve external and internal communications, developing new approaches that enhance and protect the reputation of the Council. To support the Regional Care Cooperative Deliver Director in achieving value for money, ensuring transactional budget activity is progressed within required timescales and supporting delivery. To support the continuous review and improvement of the communications function, ensuring communications activity reflects best practice, innovation and emerging trends. QUALIFICATIONS/TRAINING Care Cooperative Communications Lead Relevant qualification in journalism/public relations/communications to degree level or equivalent Evidence of continuous professional, development EXPERIENCE Care Cooperative Communications Lead Experience in a complex public relations/media environment providing support and advice to senior managers and politicians in complex/crisis situations. Experience of dealing with sensitive, high profile and/or controversial issues in a diplomatic way so as to maintain the Council's reputation and/or minimise the impact on the Councils reputation. Proven experience of delivering high-quality outcomes in a fast-paced, constantly evolving environment, adapting quickly to changing priorities and business needs. These requirements will be assessed through one or more of the following methods SKILLS/KNOWLEDGE/APTITUDES Care Cooperative Communications Lead Knowledge of media law, libel and copyright issues A good understanding and insight into the workings of local government, the policies affecting it including opportunities and challenges it faces and political processes Influencing and negotiating skills Ability to gain confidence of a wide range of stakeholders and to maintain effective working relationships Demonstrable initiative and innovation, ability to think creatively and provide solutions to some of the communication challenges the organisation faces Ability to support in the management of emergency situations and reputational crisis management Excellent oral and written skills Excellent interpersonal and communication skills Ability to manage a varied workload with conflicting deadlines in a high-pressured environment Motivated and able to motivate others Ability to make evidence based decisions Analyses and reflects on communication activity with a view to achieving continuous improvement both personally and in the service.