Subsidence Claims Specialist Where technical expertise meets real-world impact When a property starts to move, crack or sink, it can turn someone's world upside down. As a Subsidence Claims Specialist , you become the calm in that storm-the expert who brings clarity, reassurance and direction when customers need it most. This role sits at the centre of our technical claims operation. You'll manage your own portfolio of domestic and commercial subsidence claims, using your engineering insight, analytical mindset, and problem-solving instincts to guide each case from first report to resolution. Every claim is a puzzle, and you're the one who pieces it together. Working from home, you'll blend technical authority with empathy and communication. You'll translate complex structural issues into clear, confident explanations that help policyholders feel informed and supported. You'll collaborate with engineers, surveyors, loss adjusters and contractors-always steering the process toward fair, timely and high-quality outcomes. What will your day look like: What makes this role exciting You're the trusted expert customers rely on during a stressful and uncertain time Investigate real structural issues and apply your judgement to shape the right solution You own your cases end-to-end, giving you autonomy and variety every day You work with a wide network of specialists, learning from different disciplines Make a tangible difference-protecting homes, livelihoods and peace of mind What you'll be doing Taking full responsibility for a portfolio of subsidence claims, from first notification to settlement Diagnosing the cause of damage using engineering knowledge and evidence-based assessment Coordinating investigations, monitoring, repairs and mitigation strategies Communicating clearly and compassionately with customers, ensuring they feel supported throughout Making fair, balanced decisions that align with policy cover and technical best practice Driving progress proactively to deliver timely, high-quality outcomes Knowledge and Abilities: A recognised professional building qualification (e.g., MICE, MRICS, MCIOB, MIStructE, MCABE) or active progression toward one. Relevant experience will also be considered. Strong technical knowledge of structural defects and subsidence-related issues. The ability to diagnose building damage remotely using supplied evidence. Experience within the insurance industry and a solid understanding of liability considerations. Confident negotiation and influencing skills, with the ability to gain agreement from multiple stakeholders. A problem-solving mindset, able to evaluate complex information and make sound decisions. Excellent interpersonal and communication skills. Strong organisational and time-management abilities, with the capacity to prioritise effectively. High attention to detail and a commitment to delivering quality outcomes. A flexible, self-motivated approach and the ability to work independently. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Sep 30, 2026
Full time
Subsidence Claims Specialist Where technical expertise meets real-world impact When a property starts to move, crack or sink, it can turn someone's world upside down. As a Subsidence Claims Specialist , you become the calm in that storm-the expert who brings clarity, reassurance and direction when customers need it most. This role sits at the centre of our technical claims operation. You'll manage your own portfolio of domestic and commercial subsidence claims, using your engineering insight, analytical mindset, and problem-solving instincts to guide each case from first report to resolution. Every claim is a puzzle, and you're the one who pieces it together. Working from home, you'll blend technical authority with empathy and communication. You'll translate complex structural issues into clear, confident explanations that help policyholders feel informed and supported. You'll collaborate with engineers, surveyors, loss adjusters and contractors-always steering the process toward fair, timely and high-quality outcomes. What will your day look like: What makes this role exciting You're the trusted expert customers rely on during a stressful and uncertain time Investigate real structural issues and apply your judgement to shape the right solution You own your cases end-to-end, giving you autonomy and variety every day You work with a wide network of specialists, learning from different disciplines Make a tangible difference-protecting homes, livelihoods and peace of mind What you'll be doing Taking full responsibility for a portfolio of subsidence claims, from first notification to settlement Diagnosing the cause of damage using engineering knowledge and evidence-based assessment Coordinating investigations, monitoring, repairs and mitigation strategies Communicating clearly and compassionately with customers, ensuring they feel supported throughout Making fair, balanced decisions that align with policy cover and technical best practice Driving progress proactively to deliver timely, high-quality outcomes Knowledge and Abilities: A recognised professional building qualification (e.g., MICE, MRICS, MCIOB, MIStructE, MCABE) or active progression toward one. Relevant experience will also be considered. Strong technical knowledge of structural defects and subsidence-related issues. The ability to diagnose building damage remotely using supplied evidence. Experience within the insurance industry and a solid understanding of liability considerations. Confident negotiation and influencing skills, with the ability to gain agreement from multiple stakeholders. A problem-solving mindset, able to evaluate complex information and make sound decisions. Excellent interpersonal and communication skills. Strong organisational and time-management abilities, with the capacity to prioritise effectively. High attention to detail and a commitment to delivering quality outcomes. A flexible, self-motivated approach and the ability to work independently. Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Do you have subsidence surveying/claims experience and enjoy working from home? Then this could be the role for you as a Subsidence Building Consultant. Loss Adjusting and Claims Management organisation is seeking an experienced Subsidence Building Consultant with Subsidence expertise to strengthen their growing team of Desk Based Subsidence Surveyors / Engineers / Loss Adjusters located throughout the UK. What will you be doing: As a Subsidence Building Consultant you will take responsibility for managing domestic and commercial subsidence claims through diagnosis, mitigation and repair by working closely with the Field based Surveyors and Supply partners. Fully project manage the Subsidence claims through to conclusion using digital technology. Deal with appointments and management of third party suppliers, such as Arboricultural consultants, site investigation suppliers, drainage repair companies etc. About you: You must have detailed knowledge of structural defects affecting buildings and have the ability to diagnose the cause of damage without visiting sites, using digital technology. Ideally you will have an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCAB or working towards or have a wealth of Subsidence experience. Salary & Benefits: In return the role offers a salary up to £63,000 depending on experience and qualifications, along with pension, death in service and 25 days holiday.
Sep 30, 2026
Full time
Do you have subsidence surveying/claims experience and enjoy working from home? Then this could be the role for you as a Subsidence Building Consultant. Loss Adjusting and Claims Management organisation is seeking an experienced Subsidence Building Consultant with Subsidence expertise to strengthen their growing team of Desk Based Subsidence Surveyors / Engineers / Loss Adjusters located throughout the UK. What will you be doing: As a Subsidence Building Consultant you will take responsibility for managing domestic and commercial subsidence claims through diagnosis, mitigation and repair by working closely with the Field based Surveyors and Supply partners. Fully project manage the Subsidence claims through to conclusion using digital technology. Deal with appointments and management of third party suppliers, such as Arboricultural consultants, site investigation suppliers, drainage repair companies etc. About you: You must have detailed knowledge of structural defects affecting buildings and have the ability to diagnose the cause of damage without visiting sites, using digital technology. Ideally you will have an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCAB or working towards or have a wealth of Subsidence experience. Salary & Benefits: In return the role offers a salary up to £63,000 depending on experience and qualifications, along with pension, death in service and 25 days holiday.
Do you have subsidence surveying/claims experience and enjoy working from home? Then this could be the role for you as a Subsidence Building Consultant. Loss Adjusting and Claims Management organisation is seeking an experienced Subsidence Building Consultant with Subsidence expertise to strengthen their growing team of Desk Based Subsidence Surveyors / Engineers / Loss Adjusters located throughout the UK. What will you be doing: As a Subsidence Building Consultant you will take responsibility for managing domestic and commercial subsidence claims through diagnosis, mitigation and repair by working closely with the Field based Surveyors and Supply partners. Fully project manage the Subsidence claims through to conclusion using digital technology. Deal with appointments and management of third party suppliers, such as Arboricultural consultants, site investigation suppliers, drainage repair companies etc. About you: You must have detailed knowledge of structural defects affecting buildings and have the ability to diagnose the cause of damage without visiting sites, using digital technology. Ideally you will have an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCAB or working towards or have a wealth of Subsidence experience. Salary & Benefits: In return the role offers a salary up to £63,000 depending on experience and qualifications, along with pension, death in service and 25 days holiday.
Sep 30, 2026
Full time
Do you have subsidence surveying/claims experience and enjoy working from home? Then this could be the role for you as a Subsidence Building Consultant. Loss Adjusting and Claims Management organisation is seeking an experienced Subsidence Building Consultant with Subsidence expertise to strengthen their growing team of Desk Based Subsidence Surveyors / Engineers / Loss Adjusters located throughout the UK. What will you be doing: As a Subsidence Building Consultant you will take responsibility for managing domestic and commercial subsidence claims through diagnosis, mitigation and repair by working closely with the Field based Surveyors and Supply partners. Fully project manage the Subsidence claims through to conclusion using digital technology. Deal with appointments and management of third party suppliers, such as Arboricultural consultants, site investigation suppliers, drainage repair companies etc. About you: You must have detailed knowledge of structural defects affecting buildings and have the ability to diagnose the cause of damage without visiting sites, using digital technology. Ideally you will have an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCAB or working towards or have a wealth of Subsidence experience. Salary & Benefits: In return the role offers a salary up to £63,000 depending on experience and qualifications, along with pension, death in service and 25 days holiday.
Do you have subsidence surveying/claims experience and enjoy working from home? Then this could be the role for you as a Subsidence Building Consultant. Loss Adjusting and Claims Management organisation is seeking an experienced Subsidence Building Consultant with Subsidence expertise to strengthen their growing team of Desk Based Subsidence Surveyors / Engineers / Loss Adjusters located throughout the UK. What will you be doing: As a Subsidence Building Consultant you will take responsibility for managing domestic and commercial subsidence claims through diagnosis, mitigation and repair by working closely with the Field based Surveyors and Supply partners. Fully project manage the Subsidence claims through to conclusion using digital technology. Deal with appointments and management of third party suppliers, such as Arboricultural consultants, site investigation suppliers, drainage repair companies etc. About you: You must have detailed knowledge of structural defects affecting buildings and have the ability to diagnose the cause of damage without visiting sites, using digital technology. Ideally you will have an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCAB or working towards or have a wealth of Subsidence experience. Salary & Benefits: In return the role offers a salary up to £63,000 depending on experience and qualifications, along with pension, death in service and 25 days holiday.
Sep 30, 2026
Full time
Do you have subsidence surveying/claims experience and enjoy working from home? Then this could be the role for you as a Subsidence Building Consultant. Loss Adjusting and Claims Management organisation is seeking an experienced Subsidence Building Consultant with Subsidence expertise to strengthen their growing team of Desk Based Subsidence Surveyors / Engineers / Loss Adjusters located throughout the UK. What will you be doing: As a Subsidence Building Consultant you will take responsibility for managing domestic and commercial subsidence claims through diagnosis, mitigation and repair by working closely with the Field based Surveyors and Supply partners. Fully project manage the Subsidence claims through to conclusion using digital technology. Deal with appointments and management of third party suppliers, such as Arboricultural consultants, site investigation suppliers, drainage repair companies etc. About you: You must have detailed knowledge of structural defects affecting buildings and have the ability to diagnose the cause of damage without visiting sites, using digital technology. Ideally you will have an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCAB or working towards or have a wealth of Subsidence experience. Salary & Benefits: In return the role offers a salary up to £63,000 depending on experience and qualifications, along with pension, death in service and 25 days holiday.
Do you have subsidence surveying/claims experience and enjoy working from home? Then this could be the role for you as a Subsidence Building Consultant. Loss Adjusting and Claims Management organisation is seeking an experienced Subsidence Building Consultant with Subsidence expertise to strengthen their growing team of Desk Based Subsidence Surveyors / Engineers / Loss Adjusters located throughout the UK. What will you be doing: As a Subsidence Building Consultant you will take responsibility for managing domestic and commercial subsidence claims through diagnosis, mitigation and repair by working closely with the Field based Surveyors and Supply partners. Fully project manage the Subsidence claims through to conclusion using digital technology. Deal with appointments and management of third party suppliers, such as Arboricultural consultants, site investigation suppliers, drainage repair companies etc. About you: You must have detailed knowledge of structural defects affecting buildings and have the ability to diagnose the cause of damage without visiting sites, using digital technology. Ideally you will have an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCAB or working towards or have a wealth of Subsidence experience. Salary & Benefits: In return the role offers a salary up to £63,000 depending on experience and qualifications, along with pension, death in service and 25 days holiday.
Sep 30, 2026
Full time
Do you have subsidence surveying/claims experience and enjoy working from home? Then this could be the role for you as a Subsidence Building Consultant. Loss Adjusting and Claims Management organisation is seeking an experienced Subsidence Building Consultant with Subsidence expertise to strengthen their growing team of Desk Based Subsidence Surveyors / Engineers / Loss Adjusters located throughout the UK. What will you be doing: As a Subsidence Building Consultant you will take responsibility for managing domestic and commercial subsidence claims through diagnosis, mitigation and repair by working closely with the Field based Surveyors and Supply partners. Fully project manage the Subsidence claims through to conclusion using digital technology. Deal with appointments and management of third party suppliers, such as Arboricultural consultants, site investigation suppliers, drainage repair companies etc. About you: You must have detailed knowledge of structural defects affecting buildings and have the ability to diagnose the cause of damage without visiting sites, using digital technology. Ideally you will have an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCAB or working towards or have a wealth of Subsidence experience. Salary & Benefits: In return the role offers a salary up to £63,000 depending on experience and qualifications, along with pension, death in service and 25 days holiday.
