29 jobs found

Job Title: IT Specialist Team Leader Location: In Office - Pencoed, South Wales / St Asaph Salary: £32,000 - £37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.

Why choose us? BRUSH Group provides the energy solutions that help power our built world . From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The Business Operations Manager oversees day-to-day activities within the organisation to ensure efficient, effective operational performance. They will define, implement, and maintain an integrated operational process that will provide the necessary functional departmental collaboration, including production, quality, procurement, services, engineering, finance, and resource allocation. The role leads Production, Planning, Operational Supply Chain, and Stores, while maintaining the highest SHE, Quality standards, to ensure efficient and margin-accretive delivery of all customer orders. Key Responsibilities: To lead the Production, Testing, Planning, Stores, Supply Chain and Manufacturing Engineering teams, ensuring resources are organised and aligned to deliver the production plan safely, efficiently and profitably. To be accountable for manufacturing gross margin performance To assess workforce requirements and develop structured recruitment and skills development plans. To optimise production layout and workflow to support growth without disproportionate cost increases. To lead the monthly S&OP process in collaboration with Sales and Finance. To align forecast demand with operational capacity and realistic delivery commitments. To provide operational input into bid reviews and contract feasibility. To strengthen supplier performance, reliability and risk management. To reduce exposure to long-lead and single-source components. To lead Lean Manufacturing and Continuous Improvement initiatives. To implement structured problem-solving tools (5S, 5 Whys, Root Cause Analysis, FMEA, Kanban). To ensure all manufactured products meet required industry standards and certifications (e.g., IEC, ATEX, ISO and others as applicable). To protect product testing integrity and certification compliance. To lead, coach and develop operational managers and supervisors. To identify skill and capability gaps and implement structured development plans. To ensure full compliance with Health & Safety regulations. To promote a zero-harm safety culture. What we're looking for: Proven track record in senior operational leadership within an engineering or manufacturing environment. Demonstrated experience improving gross margin and operational efficiency. Experience in engineered-to-order manufacturing preferred. Strong understanding of production planning and capacity modelling. Experience implementing Lean methodologies and structured CI programmes. Financial literacy with understanding of cost drivers and margin management. Engineering qualification desirable or significant relevant experience. Strategic yet hands-on leadership style. Commercially minded and margin focused. High level of accountability and ownership. Confident decision-maker. What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training. About The Organisation BRUSH Switchgear provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects. A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure. /p

Commercial Buying Manager, Pharmaceutical Wholesale Wholesale Pharmaceutical Distribution, Margin, Rebate and Availability, Twice a Day, Every Day Category Management and Commercial Buying Leadership with a Wholesaler and Distributor Hertfordshire, on site 5 days a week 85,000 to 100,000 plus a performance-related annual bonus linked to company EBITDA, and a strong benefits package In wholesale distribution, the numbers that matter are unforgiving and immediate: net cost price, rebate income, and whether the right stock is sitting on the van for the next delivery run, twice a day, every day. If that is the language you already think in, and you have led a category or commercial buying team who move at that pace, this is worth a proper look. A well-established pharmaceutical wholesaler, built over more than four decades by a family of pharmacists who understood the pressures of retail pharmacy from the inside, and now run by its second generation, is deliberately moving from a family-run business into a genuinely professional, commercially sharp operation. It needs a category and commercial leader to take its procurement function from good to excellent. A year ago, this business brought in outside expertise for the first time and built a category buying team from the ground up, three groups covering generics, parallel imports and over the counter medicines, each with its own specialist lead, supported by buyers at various stages of development. That work has been done well. What the business needs now is a leader who can pick up that structure, develop the people in it, and turn good foundations into a genuinely commercial, margin-literate function that owns its numbers, cost price, rebate income, inventory availability, as personal measures of success rather than someone else's targets. You will inherit a live transformation already under way: this business has spent the last year moving from an opportunistic buy to stock instinct to a disciplined buy to sell model, only committing to stock once a customer and a route to market are confirmed, and it needs someone who can finish embedding that thinking properly across the team, including realistic lead time and minimum order quantity planning for stock arriving from across the UK, Europe and the Far East, while keeping availability tight enough to support twice-daily deliveries to independent pharmacies, wholesalers, hospitals and a wide range of other outlets. You will report directly to the business's commercial and procurement lead, whose own background is in sales, commercial negotiation and wholesale, not classic procurement, and whose time is currently spread thinly across procurement, wholesale and sales. He needs someone he can trust to run this function day to day with real authority. That trust will not be handed over automatically. This is a business built by analytically minded, detail-driven people who expect evidence and a clear business case behind every proposed change, and who move fast, sometimes making decisions the same day, once they believe in the person putting the case forward. The right person will know how to earn that trust quickly: understanding the detail of how the team currently works before changing anything, building credibility through good commercial judgement rather than urgency, and then using the genuine autonomy on offer to make a real difference. This is a category management and commercial buying leadership role within a wholesaler and distributor, not a generic corporate procurement or purchasing appointment. You will likely have led a commercial, sales, category management or buying team before, ideally somewhere that lives and breathes cost price, rebate and inventory discipline the way pharmaceutical wholesale, healthcare distribution or FMCG grocery wholesale does. Equally, and just as strongly, if your background is commercial finance or FP&A and you have partnered closely with procurement while leading or heavily influencing a team of your own, you should read on, this route in is genuinely valued here, not a fallback. What matters most is commercial astuteness, a real feel for margin and rebate, and the personal credibility to negotiate well yourself, since part of the job is teaching that same instinct to a team still building it, together with the ability to lead people through change without losing them. Recent experience with a modern ERP platform such as Microsoft Dynamics Business Central would be a genuine advantage in a business that has recently implemented it and is still bedding it in. In return, you join a business that is genuinely investing in getting this right, with a strong, comprehensive package, real autonomy for someone who earns it, and the rare chance to shape a function at exactly the point it is ready to grow up. To find out more, in complete confidence, contact Martin Veasey Talent Solutions. Ref: (phone number removed)

Job Title : Community Coordinator Reporting to : Regional Manager Salary Range: / Hourly Rate : £25,750 Contract Type : Permanent Location : North East, Newcastle Hours/Days per week: 35 hours per week, 9 AM - 5 PM, Monday - Friday Purpose of the Job As Community Coordinator, your role will focus on the growth and sustainability of the Felix Go programme; through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and retailer relationships, plus raising awareness of Felix Go across your local area. Duties and responsibilities Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. The Community Coordinator will work across their designated area, with the following key outcomes: Charity Welcoming and Engagement: You will carry out Welcome Visits to new charities and be responsible for ensuring that coverage KPIs are reached and maintained for both new and existing retailers. Using your analysis of charity needs, plus your knowledge of retailer and store profiles, you will use these visits to maximise the offer to charities, ensuring the service meets their requirements. Community Capacity Building: As part of the Welcome Visit and building relationships with charities, you will seek opportunities to enable and empower charities to increase their capacity and ability to take more food, more often, to ultimately increase the redistribution of surplus food to those in need. Sustainability and Compliance: You will work with your Regional Manager and team to identify stores where re-engagement activities are needed to improve charity coverage and charity compliance. Liaising with the Central Team, you will work to maximise the amount of food collected by charities with lower levels of compliance, providing face to face interventions as necessary. You will also be responsible for undertaking annual food safety checks within the agreed timeframe. Retailer Engagement: You will play a key role in maintaining strong retailer relationships across your region. You will take an active role in any meet and greets with retailers, where required. Plus you will be responsible for maintaining regular contact with the relevant retail stakeholders in your region, sensitively dealing with any issues in a professional manner, as and when they arise. Felix Network Engagement: We aim to become 'one Felix'. These roles are an integral part of our Felix network and you will partner closely with the Regional Centre(s) in your areas. You will work on joint initiatives which improve and grow the Felix community, ensuring that charities have access to the Felix service which best meet their needs. Community Engagement: You will work with your regional team to ensure that we are continuing to build and grow the Felix community. You will take an active role in leading community events and networking activities, relying on the Central Team to support you in the organisation of these events. Person Specification Level 2/3 Food Safety training is desirable, but training will be provided. Have previous experience working with constituent relationship management (CRM) software. Experience using Salesforce is advantageous. Some experience in data analysis and project planning is advantageous Be degree educated or have a strong career history doing similar roles in any sector. Have some experience of training and managing others Essential Criteria Have exceptional relationship building skills with a range of stakeholders Be a strong communicator who is able to engage with a variety of audiences. Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism Demonstrate strong problem-solving skills Self-manage your own performance and workload. Have initiative and innovative thinking, in order to shape new/different ways of working Be organised, with a proven track record of achieving quality results. Have a proven ability to create links across teams to share best practices. Have strong IT skills and knowledge of Microsoft Office Be flexible about your working arrangements as the role may involve high levels of travel to other areas of the UK. Have a valid driver's licence for the UK, access to your own car and undertake extensive travel across your region.

A dynamic and fast-moving MGA with a strong market presence is seeking a Broker Development Manager to join its expanding team focusing on the Northern regional Broker market. This is an exciting opportunity to manage and develop broker relationships, driving business performance across both virtual channels (phone and video) and face to face interactions with Brokers. You will work closely with the Head of Sales & Distribution and the underwriting team to help manage and develop the company's growth strategy. You'll be responsible for a panel of partner brokers, creating joint business plans, supporting marketing and training initiatives, and ensuring all partners are positioned for success. You'll play a key role in strengthening broker engagement identifying growth opportunities, supporting strategic campaigns, and contributing valuable market insights to enhance overall performance. To be considered you must have a commercial insurance sales background from a broking, insurer or an MGA. You will be driven and self motivated with a strong sales track record and a natural ability to build and develop relationships. This is a role where you will need to be able to develop relationships without the security of working for a large Insurer name where a relationship is already established. This role can be fully home based and flexible with travel across the North. You can be based anywhere above the Midlands. A salary between £50,000 and £70,000 is available depending on experience and existing broker relationships. To be considered and find out more click apply or email directly to arrange a conversation about the role.

Inside Sales Account Manager Banbury, Oxfordshire (Hybrid Working) £33,000 Basic + £7,000 OTE (£40,000 Package) Chapman Tate Associates are proud to be working with a leading IT solutions provider to recruit an Inside Sales Account Manager . This is an excellent opportunity for someone with experience in an IT reseller, VAR, or distribution environment who is looking to develop their account management career within a growing business. The Role Joining a team of around 10 professionals dedicated to managing and growing existing customer accounts, you'll work closely alongside Sales Directors to maintain customer relationships, identify new opportunities, and maximise revenue across an established client base. This is primarily an account management role, focused on nurturing existing customers rather than cold business development. What's on Offer? £33,000 basic salary £7,000 commission package Hybrid working model Initial onboarding period of 4-6 weeks with office attendance 3 days per week Following probation, reduced office requirement to just 1 day per week Travel expenses covered for candidates based further afield Clear progression opportunities within a successful and growing business What We're Looking For Experience within an IT Reseller, VAR, MSP, or Distribution environment Confident managing customer relationships independently Comfortable working alongside senior sales stakeholders and directors Strong commercial awareness and ability to identify upsell opportunities Excellent communication and account management skills Desirable Experience Microsoft licensing knowledge Exposure to the Microsoft ecosystem Veeam product knowledge Previous experience in an Inside Sales, Account Management, Sales Support, or Customer Success role within the IT channel Apply Now If you're an ambitious sales professional looking to join a highly respected technology business with flexible working, excellent earning potential, and a strong customer base, we'd love to hear from you. Chapman Tate Associates - Technology Recruitment Specialists.

Business Development Manager - Warehouse Loading Bay Systems Job Title: Business Development Manager - Warehouse Loading Bay Systems Industry Sector: Loading Bays, Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Cold Storage, Retail, Safety, Pharmaceutical, Logistics, Distribution, End Users, Retailers and Health & Safety Areas to be covered: M25 Corridor (Basingstoke round to Es click apply for full job details

Lloyd Recruitment Services are pleased to be working with a reputable company who are in search of an Assistant Manager to join their team on a fulltime permanent basis. This is a fantastic time to join a dynamic and expanding business where our people are our priority, enjoying excellent benefits and a supportive, collaborative team environment. What's in it for you? Salary up to 30,000 - 32,000 (DOE) Parking on site Company Pension Career progression The Assistant Manager role: A well-established and growing installation and distribution business is looking for an experienced Assistant Manager to join their Upminster branch. This is a fantastic opportunity to be part of a busy, close-knit team and assist in the planning, coordination, and smooth operation of the branch. Reporting to and working closely with the Branch Manager, you will play a key role in supporting daily operations, handling customer enquiries, assisting the team, and ensuring the branch runs efficiently. Assistant Manager Key responsibilities: Handle customer and supplier enquiries, both in person and over the phone Respond to emails and manage general correspondence Support the team with administrative and operational tasks Check condition and quantities of delivered goods against documentation Assist with the day-to-day running of the branch and provide hands-on support where needed Experience required: Some supervisory, sales, or administrative experience Strong leadership and organisational skills Excellent verbal and written communication skills IT literate and confident using standard software (e.g., Microsoft Office) Ability to manage time and workload effectively Team player with strong attention to detail Extra info: Refer a friend and earn up to 500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear back within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services are acting as an employment agency for this vacancy and are an equal opportunities employer.

Business Development Manager - Warehouse Loading Bay Systems Job Title: Business Development Manager - Warehouse Loading Bay Systems Industry Sector: Loading Bays, Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Cold Storage, Retail, Safety, Pharmaceutical, Logistics, Distribution, End Users, Retailers and Health & Safety Areas to be covered: M25 Corridor (Basingstoke round to Es click apply for full job details

Area Sales Managers - Electrical Products Job Title: Area Sales Managers - Electrical Products Job reference Number: -26275 Industry Sector: Electrical Products, Electrical Contractors, Electrical Wholesalers, Circuit Protection, Electrical Distributors, Switchgear, Power Distribution, Control Panels, Lighting, Electrical Wholesalers, Electrical Distributions, HVAC, Water Heaters, Smart Co click apply for full job details

Area Sales Managers - Electrical & Switchgear Products Job Title: Area Sales Managers - Electrical Distribution & Switchgear Products Industry Sector: Electrical Products, Electrical Contractors, M&E Contractors, Electrical Wholesalers, Electrical Distribution Products, Control Panels, Circuit Protection, Power Distribution, Switchgear, Wiring Accessories, Main Contractors, Sub Contractors, Electric click apply for full job details

Senior National Account Manager Housewares & Drinkware Hybrid 3 days in the office Are you a hunter sales professional who thrives on winning new business and driving growth? Box Recruitment Group is recruiting for a Senior National Account Manager to join an established and growing licensed home and lifestyle business with over 20 years of experience supplying leading UK and European retailers. With an exciting growth opportunity across Housewares/textiles and Drinkware, this is your chance to take ownership of two key categories, develop major retail partnerships and deliver profitable sales growth. The Role Drive sales, gross margin and overall category performance. Win new business and identify opportunities with untapped retailers. Grow existing accounts through increased distribution, new listings and range expansion. Build strong relationships with senior retail buyers and decision-makers. Develop customer plans, forecasts, promotional strategies and product ranges. Identify market trends and new product opportunities. Work cross-functionally to deliver successful product launches and maximise commercial performance. About You We're looking for a commercially driven Senior National Account Manager with a proven track record of growing retail accounts and winning new business (i.e. Dunelm/well known retailers) You'll have experience in consumer products, FMCG, home, housewares, drinkware or a related sector, alongside strong negotiation, analytical and relationship-building skills. Experience with licensed products, major UK retailers, ecommerce or marketplaces would be advantageous. What's on Offer? Hybrid working, with three days per week Exposure to major UK retailers and recognised licensed brands. The opportunity to influence product strategy and drive business growth. Excellent career development opportunities. INDD

Customer Success Manager Birchwood, Warrington Hybrid Working Up to 42,500 Are you an experienced customer relationship professional who enjoys driving performance, building strategic partnerships and delivering continuous improvement? We're recruiting a Customer Success Manager to join a leading international brand based in Birchwood, Warrington. This is an exciting opportunity to take ownership of key wholesale customer relationships, working closely with major accounts and internal teams to improve customer experience, maximise sales conversion and drive operational excellence. Combining customer relationship management, commercial analysis and operational coordination, this role is ideal for someone who enjoys working at the intersection of customer success, account management and supply chain operations. The Role As Customer Success Manager, you'll develop trusted relationships with key wholesale customers, understand their business needs and coordinate activity across multiple internal teams to ensure a seamless customer journey. You'll play a key role in improving customer performance, identifying opportunities for growth and ensuring orders progress efficiently from placement through to delivery and invoicing. Your responsibilities will include: Customer relationship management: Build and develop strong relationships with key wholesale accounts through regular meetings, performance reviews and proactive communication. Customer success planning: Analyse customer feedback and performance data to identify opportunities for improvement, developing and implementing action plans in collaboration with internal stakeholders. Performance and KPI management: Monitor customer service metrics, sales conversion, order book performance and other commercial indicators, providing meaningful analysis and reporting. Order book optimisation: Proactively identify order conversion blockers, manage outstanding orders and work with relevant teams to minimise delays, shortages and rejected orders. Commercial performance: Support revenue and sales conversion objectives by ensuring efficient order entry, fulfilment and invoicing processes. Operational coordination: Work closely with sales, supply chain, logistics, distribution centres and finance to resolve issues and improve service delivery. Delivery and dispute management: Monitor deliveries, coordinate outbound shipments, manage delivery blocks and support the timely resolution of disputes and invoice corrections. Sales forecasting and planning: Contribute to sales forecasting and planning processes, providing customer insights and working collaboratively to address supply challenges. Financial coordination: Partner with accounts receivable and commercial teams to identify credit risks, overdue payments and potential issues affecting customer orders. Continuous improvement: Identify opportunities to improve processes, reporting and ways of working, supporting the adoption of digital tools and systems. Stakeholder collaboration: Act as a trusted link between customers and internal teams, ensuring clear communication, effective escalation and a consistent approach to customer success. About You We're looking for a proactive, commercially aware professional who combines strong relationship-building skills with analytical thinking and a passion for improving customer outcomes. Ideally, you'll have: At least three years' experience in customer service, account management, customer success, wholesale operations or order book management. Experience managing relationships with key customers or larger accounts. A background in sportswear, fashion, footwear, wholesale or retail distribution would be advantageous. Relevant experience in logistics, supply chain or order-to-cash operations will also be considered. Strong analytical skills and the ability to interpret data, monitor KPIs and identify opportunities to improve performance. An understanding of commercial metrics, sales conversion and order management processes. Excellent communication and interpersonal skills, with the confidence to influence stakeholders and build trusted relationships. Strong organisational and problem-solving abilities, with the flexibility to manage competing priorities in a fast-paced environment. Good working knowledge of Microsoft Excel, alongside experience using SAP and CRM systems. A collaborative mindset and the ability to work effectively across multiple departments. Excellent written and spoken English. A bachelor's degree in business administration or a related discipline would be advantageous. You'll be someone who takes ownership, anticipates potential challenges and works proactively with customers and colleagues to deliver sustainable improvements. The role may involve occasional domestic and international travel as required. What's on Offer? Salary: Up to 42,500, depending on experience. Hybrid working: Initially four days per week in the office, with the potential to move to three days per week following successful completion of the three-month probation period. Annual leave: 25 days. Product discounts: 50% off full-price products and 30% off outlet products. Gym benefits: Free 12-month membership at Alive & Well gym at Birchwood Park, plus 30% cashback on gym membership. Additional benefits: Free onsite parking and access to an Employee Assistance Programme. Interested? If you have experience in customer success, key account management, wholesale or supply chain operations and are looking for an opportunity to make a real impact within an internationally recognised business, we'd love to hear from you. Apply today to find out more about this exciting opportunity. BH37666

National Account Manager 50,000- 60,000 base salary Fully remote, UK Flexible working Huge growth, an exciting product range and significant opportunities ahead. This ambitious health and wellness brand is looking for a National Account Manager to take ownership of key retail accounts and help shape its next stage of expansion. With established retail partnerships and a busy innovation pipeline, there's plenty to build on. New products, expanding ranges and opportunities across UK and international markets make this an exciting time to join. For a National Account Manager who wants responsibility and influence, this is an opportunity to own your accounts from planning through to delivery. You'll understand the numbers, set priorities, bring recommendations and drive actions forward. Working closely with senior leadership, you'll have the visibility and scope to make a real commercial impact. Ownership is central to this role. You'll be trusted to stay ahead of customer needs, spot opportunities and risks early, and follow through on commitments. Success means being on top of your business, keeping colleagues informed and knowing when to make a decision or bring others into the conversation. The role As National Account Manager, you will: Take ownership of key retail relationships, account plans and commercial performance. Build and deliver joint business plans that grow sales, distribution and profitability. Identify opportunities for new listings, range expansion and stronger product performance. Lead negotiations on pricing, promotions and customer terms. Review customer investment, challenge ineffective spend and recommend improvements. Build compelling category stories to support product launches and retail growth. Own account forecasts across a broad range, accounting for innovation, promotions and seasonal demand. Coordinate with marketing, operations and supply chain, ensuring actions are followed through and commitments are delivered. Proactively communicate progress, priorities and risks, bringing proposed solutions alongside any issues. About you The successful National Account Manager will have experience managing retail accounts within a branded consumer business, ideally with an SME or entrepreneurial background. Experience working with Holland & Barrett and/or Boots would be particularly valuable, although we're open to other relevant retail account experience. You'll be someone who naturally takes responsibility. You organise your workload, anticipate what needs to happen next and keep things moving without waiting to be chased. You're comfortable working independently while staying visible and connected to the wider team. Commercially, you can hold your own in negotiations, explain what's driving account performance and turn data into clear actions. You'll also enjoy the variety of a hands-on role, working across a broad product range and getting involved wherever needed to deliver customer plans. What's on offer 50,000- 60,000 base salary, depending on experience. Fully remote UK working, with travel for customer meetings as required. A flexible working approach built on trust, ownership and communication. Responsibility for important retail relationships and direct access to senior leadership. An exciting innovation pipeline and opportunities to contribute to retail expansion. The chance to broaden your experience as the business develops in the UK and internationally. If you're a National Account Manager ready to take ownership, influence decisions and help a growing brand realise its potential, apply with your CV or get in touch for a confidential conversation. BH37636

This is an outstanding opportunity for an accomplished Procurement & Supply Chain Manager to join the management team of a leading distribution business and assist in the development of its' supply chain and the ongoing management and support of their clients. As the Procurement & Supply Chain Manager you will be responsible for the sourcing, development and launching of new and innovative products into the business to enhance new market opportunities whilst negotiating and implementing all supplier commercial terms and developing and managing product category plans linking to market data, competitor analysis and financial goals. Other key responsibilities will include implementing and analysing product pricing plans working closely with the sales teams to have the right pricing points and best margin opportunities, liaising with the marketing team through promotional activity, product guides and launching of new product ranges and maintaining full product integrity through supplier T&C s, product accreditation and specification including price and product file maintenance. You will be a confident Procurement & Supply Chain Manager with a track record of working within an engineering & distribution environment and demonstrable experience of effectively communicating with all relevant internal and external stakeholders. Any experience on centralising a procurement function and managing a large purchasing team would be a distinct advantage. Ideally CIPS qualified, you will be an accomplished negotiator, with the ability to achieve positive and commercially beneficial outcomes for clients, suppliers and the company alike whilst maintaining healthy profit margins. On offer is an attractive basic salary, bonus, car allowance & pension.

National Account Manager 50,000- 60,000 base salary Fully remote, UK Flexible working Huge growth, an exciting product range and significant opportunities ahead. This ambitious health and wellness brand is looking for a National Account Manager to take ownership of key retail accounts and help shape its next stage of expansion. With established retail partnerships and a busy innovation pipeline, there's plenty to build on. New products, expanding ranges and opportunities across UK and international markets make this an exciting time to join. For a National Account Manager who wants responsibility and influence, this is an opportunity to own your accounts from planning through to delivery. You'll understand the numbers, set priorities, bring recommendations and drive actions forward. Working closely with senior leadership, you'll have the visibility and scope to make a real commercial impact. Ownership is central to this role. You'll be trusted to stay ahead of customer needs, spot opportunities and risks early, and follow through on commitments. Success means being on top of your business, keeping colleagues informed and knowing when to make a decision or bring others into the conversation. The role As National Account Manager, you will: Take ownership of key retail relationships, account plans and commercial performance. Build and deliver joint business plans that grow sales, distribution and profitability. Identify opportunities for new listings, range expansion and stronger product performance. Lead negotiations on pricing, promotions and customer terms. Review customer investment, challenge ineffective spend and recommend improvements. Build compelling category stories to support product launches and retail growth. Own account forecasts across a broad range, accounting for innovation, promotions and seasonal demand. Coordinate with marketing, operations and supply chain, ensuring actions are followed through and commitments are delivered. Proactively communicate progress, priorities and risks, bringing proposed solutions alongside any issues. About you The successful National Account Manager will have experience managing retail accounts within a branded consumer business, ideally with an SME or entrepreneurial background. Experience working with Holland & Barrett and/or Boots would be particularly valuable, although we're open to other relevant retail account experience. You'll be someone who naturally takes responsibility. You organise your workload, anticipate what needs to happen next and keep things moving without waiting to be chased. You're comfortable working independently while staying visible and connected to the wider team. Commercially, you can hold your own in negotiations, explain what's driving account performance and turn data into clear actions. You'll also enjoy the variety of a hands-on role, working across a broad product range and getting involved wherever needed to deliver customer plans. What's on offer 50,000- 60,000 base salary, depending on experience. Fully remote UK working, with travel for customer meetings as required. A flexible working approach built on trust, ownership and communication. Responsibility for important retail relationships and direct access to senior leadership. An exciting innovation pipeline and opportunities to contribute to retail expansion. The chance to broaden your experience as the business develops in the UK and internationally. If you're a National Account Manager ready to take ownership, influence decisions and help a growing brand realise its potential, apply with your CV or get in touch for a confidential conversation. BH37636

Role purpose To own the commercial and financial performance of our purchasing and inventory. That means keeping stock lean and turning fast, getting the best possible terms from suppliers, and using data to tell the business where to sell harder, what to stop buying and what to add to the range. This is a proactive, commercially minded role, expected to bring ideas and recommendations rather than wait for instruction. 1. Stock and purchasing control (the core, and non-negotiable) Raise and manage purchase orders across 5-6 key suppliers and 10-15 smaller suppliers, balancing availability against a 1.6%-per-month cost of stock finance 2. Landed cost and buying efficiency Build and use a standard "price break vs holding cost" calculator, so every bulk-buy decision is made on numbers. Track total landed cost (price, freight, duty, FX, handling) rather than unit price alone. 3. Supplier relationship management Move from transactional ordering to proactive supplier relationships, including regular reviews with key suppliers. Create and run supplier performance scorecards: on-time in-full, lead-time reliability, quality/defect rates, price stability, responsiveness and claims handling. Help shape back-end terms: annual rebates, growth incentives, payment terms, /stock rotation rights, consignment or call-off arrangements. Lead annual reviews, with a plan agreed before each meeting. 4. Data analysis and commercial direction Produce regular SLOB (slow-moving and obsolete stock) reports with recommended actions: sales push, bundling, supplier returns, discounting or write-off. Work with Sales on clearance plans and agree targets for reducing SLOB. Identify high-margin and high-velocity lines and recommend where sales effort should be focused. Person Specification Proven experience in purchasing, buying, procurement or inventory management in a distribution or wholesale environment Demonstrable results in negotiation with suppliers, ideally with a track record of rebates or terms Strong analytical skills, confident with ERP data and advanced Excel Comfortable presenting findings and recommendations to management Knowledge of our industry and product categories is desirable Experience of supplier onboarding and range reviews Full Job spec available on request

Key Account Manager London 55,000 - 65,000 + benefits Very Flexible Hybrid Working Pattern Brilliant Product Look after the accounts that matter most Our client is a leading, globally recognised fashion brand with product that people want and a strong reputation with the retailers who sell it. They're now looking for a Key Account Manager to take charge of their largest order book and biggest accounts. This is a core commercial role at the heart of the business. If you thrive on building strong, long-term customer relationships and delivering consistent results, this is a chance to manage some of the most important accounts at a world-famous name. The Opportunity: You'll be the main commercial contact for a portfolio of the brand's key customers, responsible for the sales, service and growth of those accounts. You'll manage the order book from season-opening through to delivery, making sure every customer gets the right product, at the right time, with the right support. Working closely with sales, planning, supply chain and customer service, you'll make sure your accounts are looked after and your targets are met. Key Responsibilities: Manage and grow a portfolio of the brand's largest accounts, delivering sales and margin targets Own the order book, including order intake, range presentation, forecasting and in-season management Build strong, trusted relationships with buyers and senior stakeholders at your customers Run seasonal range reviews and buying appointments, presenting the collection with confidence Negotiate terms, pricing, promotional activity and commercial agreements Monitor account performance with sales and stock data, and act on opportunities and risks Work with planning and supply chain to make sure orders are delivered on time and in full Handle queries, issues and escalations quickly and professionally Spot opportunities to expand distribution, grow the range and increase share within each account Keep accurate forecasts, reporting and account plans About You: Proven key account management experience, ideally within fashion, apparel or consumer brands Experience managing large, high-value accounts and order books Strong commercial awareness and confidence negotiating with buyers Organised and detail-focused, able to manage multiple priorities and deadlines Comfortable working with sales data, forecasts and reporting Excellent relationship-building and communication skills Reliable, proactive and a strong team player What's in it For You? A key role at a globally recognised fashion brand, based in London A competitive salary of 55,000 - 65,000 + strong benefits package Very flexible working Responsibility for the business's most important accounts A supportive, experienced commercial team Strong scope to develop your career BH37627

Accounts Assistant Manager Music and Entertainment Industry London TPF Recruitment are seeking a highly motivated and detail-oriented Accounts Assistant Manager to join our clients accounts team within the fast-paced music and entertainment industry. This role is central to ensuring financial accuracy, regulatory compliance and strategic financial advisory across a diverse portfolio of artists, labels and creative projects. As a key contributor to the finance function, you will play a vital role in managing complex accounting operations, supporting audit readiness and delivering insightful financial analysis that drives business decisions. With a strong foundation in accounting principles and a passion for the creative sector, you will work closely with cross-functional teams to maintain financial integrity, optimise processes and support the sustainable growth of their clients and business units. This is an excellent opportunity for a professional who thrives in a vibrant, deadline-driven environment and is eager to make a meaningful impact in a globally recognised industry. Responsibilities: Manage end-to-end accounting processes including accounts payable, accounts receivable, month-end and year-end closing and financial reporting. Ensure compliance with UK GAAP, HMRC regulations, and industry-specific financial standards within the music and entertainment sector. Prepare and review financial statements, management reports, and performance dashboards for internal stakeholders and external auditors. Provide advisory support to business units on financial planning, budgeting and cost control initiatives. Collaborate with legal and tax teams to ensure accurate treatment of royalties, licensing fees and intellectual property income. Monitor and maintain compliance with contract terms, royalty statements and distribution agreements across artist and label portfolios. Lead reconciliation of complex revenue streams, including streaming, live events, sync licensing and merchandise sales. Identify and implement process improvements to enhance efficiency, accuracy and scalability of accounting operations. Support internal and external audits, providing documentation and explanations as required. Mentor junior team members and contribute to the development of team capabilities and knowledge sharing. Requirements Accounts Assistant Manager Music and Entertainment Industry Bachelor's degree in Accounting, Finance, or a related field; ACA, ACCA qualification in progress or fully qualified. Professional accounting experience, preferably within the music, entertainment, or creative industries. Proven experience in financial reporting, compliance, and audit support in a regulated environment. Strong understanding of royalty accounting, revenue recognition and contract compliance in creative sectors. Proficiency in accounting software (e.g., Xero, QuickBooks, Sage) and advanced Excel skills (pivot tables, VLOOKUP, macros). Excellent attention to detail, analytical mindset and ability to manage multiple priorities under tight deadlines. Strong communication and interpersonal skills with the ability to explain complex financial concepts to non-financial stakeholders. Experience working with international clients, multi-currency transactions and cross-border financial reporting is highly advantageous. Familiarity with compliance frameworks such as GDPR anti-money laundering (AML) and data protection in financial services. Benefits Accounts Assistant Manager Music and Entertainment Industry This role offers a competitive salary of £45,000-£55,000, dependent on experience and qualifications. Flexible working arrangements and professional development opportunities are available. Candidates must be eligible to work in the UK without sponsorship. Please call to apply Refer a friend We're keen to remain the leading provider of the best accountancy talent in the South-East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South-East so if your friends, family or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).