Front of House Leader Full time 35 hours per week Pret here!We'reproud makers of delicious food, organiccoffeeandbig ideasacross 750+ shops in 20+ countries. Whetheryou'remaking our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities forgrowth. Together,we'redoing the right thing and growing fast -it'san exciting team to hop on board! This role is located in 143 Fleet Street, London EC4Y 1HY GBR Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of ourManagersand 20% of our Support Centre teams (including our CEO,Pano) started on the shop floor. Whatwe'relooking for Leaders, inspirers, and drivers of their teams, ourFront of HouseLeadersare our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy.When the shop gets busy, so do they;it'swhat makes them, them - whetherit'srolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets.A people person without a doubt, with a passion for helping their shop, and the people in it grow. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness(like giving away a free coffee on the house)are a big part of what makes the Pret experience special. EExperience needed: You lead with purpose-driving team performance, protecting profit, and keeping customers happy through high standardsand great energy. We offer Hourly rate is £15.35 (inclusive of mystery shopper bonus) Afterinitialtraining, earn an extra£5 per hour for any shift started between 3-5am 28 days annual leave (pro-rata ifyou'repart-time) Pension schemeLife Assuranceat 3x annual salary & virtual GP Healthcare cash plan Free food and drink whileyou'reworking And whenyou'renot,you'llhaveourClub Pret Membership(giving you 50% off food andto 5 free Barista-made drinks a day) Loyalty award after 5, 10, 15, 20 years' service Regular rewards and recognition for amazing standards Access marketplace discounts on shopping, travel, fitness, dining, tech and more Flexible working hours, means you have the time to dowhat'simportant to you Comfyfree shoes to wear on shift We also offer Individual ways to grow-We offer lots of opportunities for learning, whether you join us for a short stint or the long game,you'regood to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore. Diversity and belonging-Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety -Our work is fast paced with lots of variety,you'llbuild a diverse skill set and learn a lot! Community and purpose -We'reproud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages.Initial phone screening and 60-minute shop-based interview with the General Manager and the team Everyoneis welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.Please let our recruitment team know ifyou need any adjustments or support during the recruitment process - your experience matters to us. We'dlove to get to know you, not a robot, so please do not rely on AI to complete your application.
Sep 23, 2026
Full time
Front of House Leader Full time 35 hours per week Pret here!We'reproud makers of delicious food, organiccoffeeandbig ideasacross 750+ shops in 20+ countries. Whetheryou'remaking our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities forgrowth. Together,we'redoing the right thing and growing fast -it'san exciting team to hop on board! This role is located in 143 Fleet Street, London EC4Y 1HY GBR Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of ourManagersand 20% of our Support Centre teams (including our CEO,Pano) started on the shop floor. Whatwe'relooking for Leaders, inspirers, and drivers of their teams, ourFront of HouseLeadersare our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy.When the shop gets busy, so do they;it'swhat makes them, them - whetherit'srolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets.A people person without a doubt, with a passion for helping their shop, and the people in it grow. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness(like giving away a free coffee on the house)are a big part of what makes the Pret experience special. EExperience needed: You lead with purpose-driving team performance, protecting profit, and keeping customers happy through high standardsand great energy. We offer Hourly rate is £15.35 (inclusive of mystery shopper bonus) Afterinitialtraining, earn an extra£5 per hour for any shift started between 3-5am 28 days annual leave (pro-rata ifyou'repart-time) Pension schemeLife Assuranceat 3x annual salary & virtual GP Healthcare cash plan Free food and drink whileyou'reworking And whenyou'renot,you'llhaveourClub Pret Membership(giving you 50% off food andto 5 free Barista-made drinks a day) Loyalty award after 5, 10, 15, 20 years' service Regular rewards and recognition for amazing standards Access marketplace discounts on shopping, travel, fitness, dining, tech and more Flexible working hours, means you have the time to dowhat'simportant to you Comfyfree shoes to wear on shift We also offer Individual ways to grow-We offer lots of opportunities for learning, whether you join us for a short stint or the long game,you'regood to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore. Diversity and belonging-Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety -Our work is fast paced with lots of variety,you'llbuild a diverse skill set and learn a lot! Community and purpose -We'reproud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages.Initial phone screening and 60-minute shop-based interview with the General Manager and the team Everyoneis welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.Please let our recruitment team know ifyou need any adjustments or support during the recruitment process - your experience matters to us. We'dlove to get to know you, not a robot, so please do not rely on AI to complete your application.
Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Role modelling and coaching for high standards and efficiency across the whole food hall. Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service. Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great food manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Essential Criteria: A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Sep 23, 2026
Full time
Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Role modelling and coaching for high standards and efficiency across the whole food hall. Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service. Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great food manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Essential Criteria: A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Salary: Salary up to £40,000 • Location: ManchesterSenior Payroll AdvisorSalary up to £40,000LocationManchesterPurposeThe business now seeks a Payroll Administrator who will process all aspects of payroll for their portfolio of clients, ensuring a seamless journey for the customer.Reports toOutsourced Payroll Service ManagerHours of workMonday - Friday 8:30am - 5pmDay-to-day responsibilities include but are not limited to the below:Provide As a Senior Payroll Adviser, your duties will include, but are not limited to:The ability to triage and troubleshoot complex technical payroll tickets, identifying and resolving data upload and aiding client queries relating to technical issues found in product.Replicate any complex software issues in a UAT environment, and where necessary ensure an effective handoff to Second Line Support for any Technical Payroll Cases that require bug recording and Jira tickets raising.Pro-actively identify any suitable workarounds for clients while Software Technical Cases are being worked through to resolution.Ensuring all basic and complex client software related queries are responded to and resolved, adhering to the BrightHR Payroll SLA.Attend regular calls with our third party payroll supplier effectively managing the open case queue.Act as a point of escalation for the First Line Payroll Advisers on more complex or in-depth issues.Identify any potential chargeable consultancy work to bring in opportunistic revenue to the Payroll Service Team.Responsible for maintaining Salesforce, ensuring that all customer calls are logged as cases and dealt with against the correct account.Gathering in-depth and accurate information from the customer and investigating complex technical issues to time and to quality.Interpreting client behaviour when raising bug tickets so developers have a clear picture on what's happened, in order to identify a potential root cause.Participating in regular team updates, presenting findings, and reporting departmental statistics when required.Regularly sending feedback through the Product team for feature developments and bug fixes.Ensuring your payroll and systems knowledge is always kept up to date.Key requirementsRequired skills and experienceYou will come from a technical payroll background and capable of meeting the following criteria:• A minimum of 2 years proven experience of supporting software applications in a HR and/or Payroll environment.An awareness and understanding of UK payroll legislation (essential).Knowledge of HMRC reporting requirements for Payroll and associated rules and data validation.The ability to be able to balance all employee data (year to date) from the P11 and mirror this accurately in the BrightHR Payroll Software to advise clients on how to correct any issues at employee level.The ability to communicate effectively with all levels, across internal and external stakeholders.Proven ability in delivering first rate customer care, always remaining patient and empathetic.Excellent attention to detail, time management and problem-solving skills.Willingness to learn and step outside your comfort zone.The ability to become a brand ambassador for BrightHR and its sister companies.Able to meet deadlines and prioritise tasks.BrightHR BenefitsEnhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales)Private health care cover after 5 years' serviceNew business referral schemeAccess to Health ShieldAccess to the EAP serviceRefer a friend schemePaid birthday leavePension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' serviceGroup life insuranceEye care contributionFree fruit (office-based staff)Travel Season Ticket loan schemeMilestone recognitionDiscounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home ImprovementsPace health Club (situated in the park Inn) discounted gym membership and spa treatmentsPark Inn 20% food and drink discountNew Century 20% food and drink discountRevolution De Cuba 20% food and drink discountCycle 2 Work scheme after probationary periodOn site GymBright Exchange perksValues & BehavioursLiving the company values of We care, We take action, we innovate, we inform, and we do the right thingWe lead by example and recognise those living our valuesWe drive the narrative by inspiring and engaging our teamWe collaborate with rigor and embrace diversity of thoughtWe deliver with a united voiceWe take ownership by staying close to team performance by Super Coaching and Walking the WalkWe keep our approach simple and stick to the playbook to deliver on promiseWe think critically and commercially, assess the situation before jumping to the solutionWe are BrightHR; the only software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff, all in one place, PLUS free tools to set your business apart.We are on a mission to transform people management for businesses. We've been making life easier for employers since 2015 with our range of innovative software, are providing HR, H&S, and business support to over 95,000 businesses globally.We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind.BrightHR is an Equal Opportunity and Disability Confident Employer, committed to diversity and inclusion without regard to protected characteristics
Sep 23, 2026
Full time
Salary: Salary up to £40,000 • Location: ManchesterSenior Payroll AdvisorSalary up to £40,000LocationManchesterPurposeThe business now seeks a Payroll Administrator who will process all aspects of payroll for their portfolio of clients, ensuring a seamless journey for the customer.Reports toOutsourced Payroll Service ManagerHours of workMonday - Friday 8:30am - 5pmDay-to-day responsibilities include but are not limited to the below:Provide As a Senior Payroll Adviser, your duties will include, but are not limited to:The ability to triage and troubleshoot complex technical payroll tickets, identifying and resolving data upload and aiding client queries relating to technical issues found in product.Replicate any complex software issues in a UAT environment, and where necessary ensure an effective handoff to Second Line Support for any Technical Payroll Cases that require bug recording and Jira tickets raising.Pro-actively identify any suitable workarounds for clients while Software Technical Cases are being worked through to resolution.Ensuring all basic and complex client software related queries are responded to and resolved, adhering to the BrightHR Payroll SLA.Attend regular calls with our third party payroll supplier effectively managing the open case queue.Act as a point of escalation for the First Line Payroll Advisers on more complex or in-depth issues.Identify any potential chargeable consultancy work to bring in opportunistic revenue to the Payroll Service Team.Responsible for maintaining Salesforce, ensuring that all customer calls are logged as cases and dealt with against the correct account.Gathering in-depth and accurate information from the customer and investigating complex technical issues to time and to quality.Interpreting client behaviour when raising bug tickets so developers have a clear picture on what's happened, in order to identify a potential root cause.Participating in regular team updates, presenting findings, and reporting departmental statistics when required.Regularly sending feedback through the Product team for feature developments and bug fixes.Ensuring your payroll and systems knowledge is always kept up to date.Key requirementsRequired skills and experienceYou will come from a technical payroll background and capable of meeting the following criteria:• A minimum of 2 years proven experience of supporting software applications in a HR and/or Payroll environment.An awareness and understanding of UK payroll legislation (essential).Knowledge of HMRC reporting requirements for Payroll and associated rules and data validation.The ability to be able to balance all employee data (year to date) from the P11 and mirror this accurately in the BrightHR Payroll Software to advise clients on how to correct any issues at employee level.The ability to communicate effectively with all levels, across internal and external stakeholders.Proven ability in delivering first rate customer care, always remaining patient and empathetic.Excellent attention to detail, time management and problem-solving skills.Willingness to learn and step outside your comfort zone.The ability to become a brand ambassador for BrightHR and its sister companies.Able to meet deadlines and prioritise tasks.BrightHR BenefitsEnhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales)Private health care cover after 5 years' serviceNew business referral schemeAccess to Health ShieldAccess to the EAP serviceRefer a friend schemePaid birthday leavePension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' serviceGroup life insuranceEye care contributionFree fruit (office-based staff)Travel Season Ticket loan schemeMilestone recognitionDiscounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home ImprovementsPace health Club (situated in the park Inn) discounted gym membership and spa treatmentsPark Inn 20% food and drink discountNew Century 20% food and drink discountRevolution De Cuba 20% food and drink discountCycle 2 Work scheme after probationary periodOn site GymBright Exchange perksValues & BehavioursLiving the company values of We care, We take action, we innovate, we inform, and we do the right thingWe lead by example and recognise those living our valuesWe drive the narrative by inspiring and engaging our teamWe collaborate with rigor and embrace diversity of thoughtWe deliver with a united voiceWe take ownership by staying close to team performance by Super Coaching and Walking the WalkWe keep our approach simple and stick to the playbook to deliver on promiseWe think critically and commercially, assess the situation before jumping to the solutionWe are BrightHR; the only software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff, all in one place, PLUS free tools to set your business apart.We are on a mission to transform people management for businesses. We've been making life easier for employers since 2015 with our range of innovative software, are providing HR, H&S, and business support to over 95,000 businesses globally.We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind.BrightHR is an Equal Opportunity and Disability Confident Employer, committed to diversity and inclusion without regard to protected characteristics
Are you an experienced Commercial Account Manager or Strategic Account Manager with a strong understanding of the food and FMCG industry? Do you enjoy building long-term relationships with major partners, while also having the opportunity to improve processes, develop a team and shape how an organisation works? This is an exciting opportunity to join a growing food redistribution organisation that works with businesses across the entire food supply chain to make a genuine social impact. The Role You will take ownership of approximately 25-30 strategic accounts , focusing on the organisations that contribute the greatest volumes of food. Your focus will be on developing strong, long-term relationships with these organisations and ensuring they remain highly engaged with the organisation. This is a genuinely strategic role. You will be expected to understand each partner's business, identify opportunities to develop the relationship and look for new ways to increase and improve the flow of food into the organisation. Face-to-face relationship management is important, with key accounts ideally being visited once or twice a month. Alongside managing your own portfolio, you will lead and develop a team of two Account Managers and a New Business Development professional, helping to develop their approach to account management and ensuring a consistent, commercially focused approach across the client base. What You'll Be Doing Managing and developing a portfolio of 25-30 strategic food industry accounts Building strong relationships with senior contacts across major organisations Visiting key accounts regularly and developing face-to-face relationships Understanding the commercial priorities and challenges of your partners Identifying opportunities to increase engagement and food donations Developing account plans and introducing a more strategic approach to account management Reviewing existing processes and identifying opportunities for improvement Balancing a strong commercial approach with the organisation's charitable purpose and values Why Join? This is a rare opportunity to combine commercial account management, people leadership and meaningful social impact. You'll be managing some of the organisation's most important strategic relationships while also having genuine influence over how the commercial function develops. Apply now or email (url removed) , or phone directly on (phone number removed) .
Sep 23, 2026
Full time
Are you an experienced Commercial Account Manager or Strategic Account Manager with a strong understanding of the food and FMCG industry? Do you enjoy building long-term relationships with major partners, while also having the opportunity to improve processes, develop a team and shape how an organisation works? This is an exciting opportunity to join a growing food redistribution organisation that works with businesses across the entire food supply chain to make a genuine social impact. The Role You will take ownership of approximately 25-30 strategic accounts , focusing on the organisations that contribute the greatest volumes of food. Your focus will be on developing strong, long-term relationships with these organisations and ensuring they remain highly engaged with the organisation. This is a genuinely strategic role. You will be expected to understand each partner's business, identify opportunities to develop the relationship and look for new ways to increase and improve the flow of food into the organisation. Face-to-face relationship management is important, with key accounts ideally being visited once or twice a month. Alongside managing your own portfolio, you will lead and develop a team of two Account Managers and a New Business Development professional, helping to develop their approach to account management and ensuring a consistent, commercially focused approach across the client base. What You'll Be Doing Managing and developing a portfolio of 25-30 strategic food industry accounts Building strong relationships with senior contacts across major organisations Visiting key accounts regularly and developing face-to-face relationships Understanding the commercial priorities and challenges of your partners Identifying opportunities to increase engagement and food donations Developing account plans and introducing a more strategic approach to account management Reviewing existing processes and identifying opportunities for improvement Balancing a strong commercial approach with the organisation's charitable purpose and values Why Join? This is a rare opportunity to combine commercial account management, people leadership and meaningful social impact. You'll be managing some of the organisation's most important strategic relationships while also having genuine influence over how the commercial function develops. Apply now or email (url removed) , or phone directly on (phone number removed) .
More about the role Our Online operations play a huge part in bringing the best of Morrisons directly to our customers' doorsteps. As an Online Manager, you'll lead a flexible, engaged team to pick, pack, and deliver with care, making sure every home delivery meets the high standards our shoppers expect. Reporting directly to the Store Manager, you'll bring a "sleeves rolled up" approach to managing your department, driving order accuracy, and keeping your team supported and motivated through every shift. In this role, you'll be on hand to: Put customers first: Inspire your team to deliver exceptional service, taking time to review customer feedback, track pick accuracy, and ensure orders are ready on time. Lead and develop your team: Take ownership of department scheduling, training, and performance, giving your colleagues the confidence and flexibility to work effectively across different areas. Drive performance and standards: Work alongside other store managers to build a supportive, high-performing environment where everyone works with a clear purpose to hit department targets. Keep operations on track: Plan resources thoroughly, manage daily routines efficiently, and build strong working relationships with other operating departments across the store. More about our perks We value your hard work and commitment, and in return, we provide: Generous holiday entitlement Discretionary bonus scheme 15% discount in our supermarkets and convenience stores from the day you join us Additional 10% discount card for a friend or family member Genuine career progression and development opportunities - read more about our Leadership School here Subsidised in-store cafe or shop floor ranges Free parking Competitive pension and life assurance Healthcare / Wellbeing benefits including Aviva Digital GP 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more Optional payroll charity donations A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave More about you We're looking for leaders who care about great customer service and want to play an essential part in bringing Morrisons straight to our customers' doors. You'll bring a supportive management style that keeps standards high and brings out the best in those around you. You'll be the kind of person who: Leads and steps up with confidence: Confidently steps in as Manager in Charge, running shifts smoothly, driving pick accuracy, and keeping essential food safety and delivery standards spot-on. Builds strong, supportive teams: Communicates naturally, shares knowledge, and handles sensitive situations calmly to find positive solutions for colleagues and line managers alike. Listens and adapts: Active listener who acts on customer and colleague feedback to improve order delivery, staying open and flexible to new ways of working. Keeps a firm grip on the basics: Takes a practical approach to managing department budgets, keeping a close eye on shrink, waste, and resources to protect store profitability.
Sep 23, 2026
Full time
More about the role Our Online operations play a huge part in bringing the best of Morrisons directly to our customers' doorsteps. As an Online Manager, you'll lead a flexible, engaged team to pick, pack, and deliver with care, making sure every home delivery meets the high standards our shoppers expect. Reporting directly to the Store Manager, you'll bring a "sleeves rolled up" approach to managing your department, driving order accuracy, and keeping your team supported and motivated through every shift. In this role, you'll be on hand to: Put customers first: Inspire your team to deliver exceptional service, taking time to review customer feedback, track pick accuracy, and ensure orders are ready on time. Lead and develop your team: Take ownership of department scheduling, training, and performance, giving your colleagues the confidence and flexibility to work effectively across different areas. Drive performance and standards: Work alongside other store managers to build a supportive, high-performing environment where everyone works with a clear purpose to hit department targets. Keep operations on track: Plan resources thoroughly, manage daily routines efficiently, and build strong working relationships with other operating departments across the store. More about our perks We value your hard work and commitment, and in return, we provide: Generous holiday entitlement Discretionary bonus scheme 15% discount in our supermarkets and convenience stores from the day you join us Additional 10% discount card for a friend or family member Genuine career progression and development opportunities - read more about our Leadership School here Subsidised in-store cafe or shop floor ranges Free parking Competitive pension and life assurance Healthcare / Wellbeing benefits including Aviva Digital GP 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more Optional payroll charity donations A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave More about you We're looking for leaders who care about great customer service and want to play an essential part in bringing Morrisons straight to our customers' doors. You'll bring a supportive management style that keeps standards high and brings out the best in those around you. You'll be the kind of person who: Leads and steps up with confidence: Confidently steps in as Manager in Charge, running shifts smoothly, driving pick accuracy, and keeping essential food safety and delivery standards spot-on. Builds strong, supportive teams: Communicates naturally, shares knowledge, and handles sensitive situations calmly to find positive solutions for colleagues and line managers alike. Listens and adapts: Active listener who acts on customer and colleague feedback to improve order delivery, staying open and flexible to new ways of working. Keeps a firm grip on the basics: Takes a practical approach to managing department budgets, keeping a close eye on shrink, waste, and resources to protect store profitability.
SK Group Management Contracts
Chesterfield, Derbyshire
Domino's stores in the United Kingdom are seeking a proactive Shift Manager to run store operations during a shift, coordinating the team, delivering fast, high-quality service and upholding food safety standards. You will coach and develop team members and ensure smooth daily operations. You'll lead opening/closing duties, manage shift changes, and ensure paperwork and health & safety regulations are met, with opportunities for progression in a supportive, customer-focused environment.
Sep 23, 2026
Full time
Domino's stores in the United Kingdom are seeking a proactive Shift Manager to run store operations during a shift, coordinating the team, delivering fast, high-quality service and upholding food safety standards. You will coach and develop team members and ensure smooth daily operations. You'll lead opening/closing duties, manage shift changes, and ensure paperwork and health & safety regulations are met, with opportunities for progression in a supportive, customer-focused environment.
Role: General Manager Location: Oxford Salary: 50,000 + Bonus Platinum Recruitment is delighted to be working with a highly regarded restaurant in the heart of Oxford City Centre to recruit an exceptional General Manager to lead the operation. This is a fantastic opportunity for a hands-on, commercially focused General Manager to lead the operation, develop the team and drive the business forward. What's in it for you? 50,000 basic Performance-related bonus Excellent development and progression opportunities About the Role As General Manager, you'll take overall responsibility for the day-to-day operation, leading the team and ensuring excellent standards across food, service and guest experience. You'll be responsible for driving sales and profitability, managing costs, developing the team and maintaining a strong guest experience. The Ideal Candidate We're looking for an experienced General Manager or Restaurant Manager from a busy, quality-led restaurant or hospitality environment. You'll be commercially aware, hands-on and people-focused, with a genuine passion for food, service and hospitality. If you're looking for your next challenge in Oxford with a salary of up to 50,000 + bonus, click Apply Now to find out more. Consultant: Jason Reed Job Number: 49017 / INDCHEFS Job Title: General Manager Location: Oxford Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Sep 23, 2026
Full time
Role: General Manager Location: Oxford Salary: 50,000 + Bonus Platinum Recruitment is delighted to be working with a highly regarded restaurant in the heart of Oxford City Centre to recruit an exceptional General Manager to lead the operation. This is a fantastic opportunity for a hands-on, commercially focused General Manager to lead the operation, develop the team and drive the business forward. What's in it for you? 50,000 basic Performance-related bonus Excellent development and progression opportunities About the Role As General Manager, you'll take overall responsibility for the day-to-day operation, leading the team and ensuring excellent standards across food, service and guest experience. You'll be responsible for driving sales and profitability, managing costs, developing the team and maintaining a strong guest experience. The Ideal Candidate We're looking for an experienced General Manager or Restaurant Manager from a busy, quality-led restaurant or hospitality environment. You'll be commercially aware, hands-on and people-focused, with a genuine passion for food, service and hospitality. If you're looking for your next challenge in Oxford with a salary of up to 50,000 + bonus, click Apply Now to find out more. Consultant: Jason Reed Job Number: 49017 / INDCHEFS Job Title: General Manager Location: Oxford Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
SK Group Management Contracts
Worksop, Nottinghamshire
Domino's is seeking a Shift Manager in the United Kingdom to run store operations during shifts, coach the team, and uphold high service and safety standards. You will oversee opening/closing, drive excellent customer service, and ensure compliance with hygiene and safety rules in a fast-paced environment. Applicants should have prior supervisory experience in food or retail, strong leadership and communication skills, and flexibility for evenings and weekends.
Sep 23, 2026
Full time
Domino's is seeking a Shift Manager in the United Kingdom to run store operations during shifts, coach the team, and uphold high service and safety standards. You will oversee opening/closing, drive excellent customer service, and ensure compliance with hygiene and safety rules in a fast-paced environment. Applicants should have prior supervisory experience in food or retail, strong leadership and communication skills, and flexibility for evenings and weekends.
General Manager Pret here!We'reproud makers of delicious food, organiccoffeeandbig ideasacross 750+ shops in 20+ countries. Whetheryou'remaking our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities forgrowth. Together,we'redoing the right thing and growing fast -it'san exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of ourManagersand 20% of our Support Centre teams (including our CEO,Pano) started on the shop floor. What we're looking for As a Store Manager at Pret a Manger,you'lllead and oversee all aspects of shop operations, from staffing and scheduling to inventory management, ensuring everything runs efficiently and smoothly.You'lldrive sales and profitability through smart cost control, upselling strategies, and engaging promotional initiatives. Creating a positive and inclusive work environment is key-you'llcoach, train, and develop your team to help them thrive.You'llensure full compliance with company policies and health and safety regulations, while handling customer feedback with professionalism and empathy. With a strong grasp of financial performance,you'llprepare and analyse reports such as P&L statements and budget forecasts toidentifyopportunities for improvement.You'llalso collaborate with departments like marketing and supply chain to implement initiatives and achieve business goals. To succeed,you'llbring leadership experience from the hospitality industry, excellent communication and problem-solving skills, and a sharp eye for detail. Leaders, inspirers, and drivers of their teams, ourManagersare our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy.When the shop gets busy, so do they;it'swhat makes them, them - whetherit'srolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets.A people person without a doubt, with a passion for helping their shop, and the people in it grow. About you Be kind, honest and generous:bring genuine warmth and your authentic self to work every day. Bring your passion:share our passion for exceptional customer service. Spread joy every day:small acts of kindness(like giving away a free coffee on the house)are a big part of what makes the Pret experience special.Experience:You'vegot experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences-all while keeping energy and standards high. We offer Salary from £40,338 20% quarterly bonus You'llget 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longeryou'rewith us. Free private medical cover, with theoptionto add family or partner at anadditionalcost 4% of your pension contribution matched by Pret,rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation Comfyfree shoes to wear on shift We also offer Individual ways to grow-We offer lots of opportunities for learning, whether you join us for a short stint or the long game,you'regood to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore. Diversity and belonging-Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety -Our work is fast paced with lots of variety,you'llbuild a diverse skill set and learn a lot! Community and purpose-We'reproud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages.First stage virtual interview on Teams (60min); Second stage shop experience in person (60min).Next,you'llbe invited to a coffee chat, in-person interview with the Head of Operations. Everyoneis welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.Please let our recruitment team know ifyou need any adjustments or support during the recruitment process - your experience matters to us. We'dlove to get to know you, not a robot, so please do not rely on AI to complete your application.
Sep 23, 2026
Full time
General Manager Pret here!We'reproud makers of delicious food, organiccoffeeandbig ideasacross 750+ shops in 20+ countries. Whetheryou'remaking our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities forgrowth. Together,we'redoing the right thing and growing fast -it'san exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of ourManagersand 20% of our Support Centre teams (including our CEO,Pano) started on the shop floor. What we're looking for As a Store Manager at Pret a Manger,you'lllead and oversee all aspects of shop operations, from staffing and scheduling to inventory management, ensuring everything runs efficiently and smoothly.You'lldrive sales and profitability through smart cost control, upselling strategies, and engaging promotional initiatives. Creating a positive and inclusive work environment is key-you'llcoach, train, and develop your team to help them thrive.You'llensure full compliance with company policies and health and safety regulations, while handling customer feedback with professionalism and empathy. With a strong grasp of financial performance,you'llprepare and analyse reports such as P&L statements and budget forecasts toidentifyopportunities for improvement.You'llalso collaborate with departments like marketing and supply chain to implement initiatives and achieve business goals. To succeed,you'llbring leadership experience from the hospitality industry, excellent communication and problem-solving skills, and a sharp eye for detail. Leaders, inspirers, and drivers of their teams, ourManagersare our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy.When the shop gets busy, so do they;it'swhat makes them, them - whetherit'srolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets.A people person without a doubt, with a passion for helping their shop, and the people in it grow. About you Be kind, honest and generous:bring genuine warmth and your authentic self to work every day. Bring your passion:share our passion for exceptional customer service. Spread joy every day:small acts of kindness(like giving away a free coffee on the house)are a big part of what makes the Pret experience special.Experience:You'vegot experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences-all while keeping energy and standards high. We offer Salary from £40,338 20% quarterly bonus You'llget 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longeryou'rewith us. Free private medical cover, with theoptionto add family or partner at anadditionalcost 4% of your pension contribution matched by Pret,rises to 5% after 5 years Life assurance at 3x annual salary Loyalty award for 5, 10, 15, 20 years' service Flexible Benefits Platform packed with lifestyle discounts Season ticket loans Healthcare cash plan Financial wellbeing provisions Free mortgage services Sabbatical after 3 years Opportunities to support our charity, The Pret Foundation Comfyfree shoes to wear on shift We also offer Individual ways to grow-We offer lots of opportunities for learning, whether you join us for a short stint or the long game,you'regood to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore. Diversity and belonging-Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety -Our work is fast paced with lots of variety,you'llbuild a diverse skill set and learn a lot! Community and purpose-We'reproud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages.First stage virtual interview on Teams (60min); Second stage shop experience in person (60min).Next,you'llbe invited to a coffee chat, in-person interview with the Head of Operations. Everyoneis welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.Please let our recruitment team know ifyou need any adjustments or support during the recruitment process - your experience matters to us. We'dlove to get to know you, not a robot, so please do not rely on AI to complete your application.
Restaurant Deputy Manager Customer-Focused Retail Salary up to 32,000 + Excellent Benefits We're recruiting for a well-established retailer that's passionate about delivering exceptional customer service and creating an enjoyable dining and shopping experience. This is an exciting opportunity for an experienced Deputy Manager to join a business where people, standards and customer satisfaction are at the heart of everything they do. As a key member of the leadership team, you'll work closely with senior kitchen and Front of House teams to deliver an exceptional experience for every guest. You'll play an important role in coaching and developing colleagues, maintaining high service standards and supporting recruitment and training to build a confident, capable team. Working alongside the senior management team, you'll help drive performance across hospitality and retail, with a focus on sales, profitability and operational excellence. You'll oversee day-to-day operations, team rotas and staffing, while taking ownership of customer feedback, resolving issues professionally and ensuring high standards of food safety, hygiene and service are consistently maintained. What we're looking for: Previous management experience within a busy hospitality or retail environment A proven ability to lead, coach and develop large teams A passion for delivering exceptional customer service Strong commercial awareness with the ability to drive sales and performance High standards of floor presentation and operational excellence Excellent communication and leadership skills This business offers genuine career progression, ongoing development and the chance to join a successful retailer that values its people. If you're looking for your next hospitality management opportunity within a customer-led retail business, we'd love to hear from you. This is a fantastic opportunity for an experienced Deputy Manager to lead a dynamic team and advance their career in the hospitality sector! If you're interested in this exciting Deputy Manager role, APPLY TODAY with your most up-to-date CV! BH37021
Sep 23, 2026
Full time
Restaurant Deputy Manager Customer-Focused Retail Salary up to 32,000 + Excellent Benefits We're recruiting for a well-established retailer that's passionate about delivering exceptional customer service and creating an enjoyable dining and shopping experience. This is an exciting opportunity for an experienced Deputy Manager to join a business where people, standards and customer satisfaction are at the heart of everything they do. As a key member of the leadership team, you'll work closely with senior kitchen and Front of House teams to deliver an exceptional experience for every guest. You'll play an important role in coaching and developing colleagues, maintaining high service standards and supporting recruitment and training to build a confident, capable team. Working alongside the senior management team, you'll help drive performance across hospitality and retail, with a focus on sales, profitability and operational excellence. You'll oversee day-to-day operations, team rotas and staffing, while taking ownership of customer feedback, resolving issues professionally and ensuring high standards of food safety, hygiene and service are consistently maintained. What we're looking for: Previous management experience within a busy hospitality or retail environment A proven ability to lead, coach and develop large teams A passion for delivering exceptional customer service Strong commercial awareness with the ability to drive sales and performance High standards of floor presentation and operational excellence Excellent communication and leadership skills This business offers genuine career progression, ongoing development and the chance to join a successful retailer that values its people. If you're looking for your next hospitality management opportunity within a customer-led retail business, we'd love to hear from you. This is a fantastic opportunity for an experienced Deputy Manager to lead a dynamic team and advance their career in the hospitality sector! If you're interested in this exciting Deputy Manager role, APPLY TODAY with your most up-to-date CV! BH37021
At PPRO, we simplify access to local payments - providing a local payments platform that empowers giants like PayPal, Stripe, and Microsoft to connect with billions of consumers worldwide. We are on an ambitious, fast-paced mission to 3x our growth by 2028 - and we're just getting started. Our magic lies in our team of proud payments nerds. Spanning over 50 nationalities across 10+ global locations, our diverse cultures aren't a checklist; they are the competitive advantage driving our innovation. This is a people-first, high trust environment where you'll have the autonomy to make a massive impact, own your work end-to-end, and grow through broad exposure, meaningful challenges, and continuous learning. We get things done, challenge respectfully, put the customer first, and recognise that our biggest successes are those we create as a team. If you're ready to leave your footprint on global commerce, join us. The Purpose: Our customers are already using us. Most of them aren't using everything they could. This role exists to change that. You'll be our first Associate Director focused solely on global cross-sell, sitting inside Account Management and working across our full portfolio. There's no inherited playbook here: you're writing it. That means identifying where our broader payments and product suite solves problems customers haven't yet asked us to solve, and building the commercial motion to get those products adopted at scale. This is a senior individual contributor role with real strategic ownership. If you want to build something from scratch and see the revenue outcomes land, this is it. What you'll be doing: Build the framework for how we identify, prioritise, and pursue cross-sell opportunities across our global account base. Own the outcomes end to end. Represent PPRO's full product ecosystem in senior client meetings, executive reviews, and commercial negotiations. Use account analytics, transaction data, and market intelligence to find cross-sell targets and move quickly when the picture changes. Align Sales, Product, Marketing, Legal, and Regional Operations around shared account growth plans, without direct authority over any of them. Share frameworks, deal learnings, and best practice with Account Managers to raise the commercial capability of the broader team. Manage your portfolio with full ownership, knowing when to escalate and when to push through. What you'll need to bring: A track record of driving net-new revenue within existing enterprise accounts, not just winning new logos. Experience in strategic sales, account management, or commercial partnerships in payments, fintech, or complex B2B environments. Comfortable building structure in ambiguous situations. You don't need a process to exist before you can start. Strong data instincts. You'll back your calls with numbers where they exist, and use sound judgement where they don't. Proven ability to influence and align cross-functional, cross-regional teams at senior levels. Fluent English; additional languages are a genuine advantage given the global scope of the portfolio. Why PPRO? Why now? Cross-sell at global scale is a high-priority, newly formed motion at PPRO. As the first person in this function, you'll have real latitude to define how it works, what it looks like, and what it delivers. The cross-sell strategy, the stakeholder map, and the revenue outcomes are all yours to shape. What's in it for you? Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year Learning and Development - We offer a GBP 500 annual budget to support your professional growth-because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role. Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions. Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments. Workplace Nursery Scheme - Save on childcare through salary exchange Gym membership- PPRO helpscontribute towardsthe costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet Mental Health Platform - We've teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more. Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you're a foodie there's plenty nearby. The office is befitting a tech business and is set up for cross team collaboration. Pet-friendly office- Because work is better with your paw-tners by your side Our Principles: We get things done: We are courageous; we take ownership, make decisions and get things done. We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do. We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement.
Sep 23, 2026
Full time
At PPRO, we simplify access to local payments - providing a local payments platform that empowers giants like PayPal, Stripe, and Microsoft to connect with billions of consumers worldwide. We are on an ambitious, fast-paced mission to 3x our growth by 2028 - and we're just getting started. Our magic lies in our team of proud payments nerds. Spanning over 50 nationalities across 10+ global locations, our diverse cultures aren't a checklist; they are the competitive advantage driving our innovation. This is a people-first, high trust environment where you'll have the autonomy to make a massive impact, own your work end-to-end, and grow through broad exposure, meaningful challenges, and continuous learning. We get things done, challenge respectfully, put the customer first, and recognise that our biggest successes are those we create as a team. If you're ready to leave your footprint on global commerce, join us. The Purpose: Our customers are already using us. Most of them aren't using everything they could. This role exists to change that. You'll be our first Associate Director focused solely on global cross-sell, sitting inside Account Management and working across our full portfolio. There's no inherited playbook here: you're writing it. That means identifying where our broader payments and product suite solves problems customers haven't yet asked us to solve, and building the commercial motion to get those products adopted at scale. This is a senior individual contributor role with real strategic ownership. If you want to build something from scratch and see the revenue outcomes land, this is it. What you'll be doing: Build the framework for how we identify, prioritise, and pursue cross-sell opportunities across our global account base. Own the outcomes end to end. Represent PPRO's full product ecosystem in senior client meetings, executive reviews, and commercial negotiations. Use account analytics, transaction data, and market intelligence to find cross-sell targets and move quickly when the picture changes. Align Sales, Product, Marketing, Legal, and Regional Operations around shared account growth plans, without direct authority over any of them. Share frameworks, deal learnings, and best practice with Account Managers to raise the commercial capability of the broader team. Manage your portfolio with full ownership, knowing when to escalate and when to push through. What you'll need to bring: A track record of driving net-new revenue within existing enterprise accounts, not just winning new logos. Experience in strategic sales, account management, or commercial partnerships in payments, fintech, or complex B2B environments. Comfortable building structure in ambiguous situations. You don't need a process to exist before you can start. Strong data instincts. You'll back your calls with numbers where they exist, and use sound judgement where they don't. Proven ability to influence and align cross-functional, cross-regional teams at senior levels. Fluent English; additional languages are a genuine advantage given the global scope of the portfolio. Why PPRO? Why now? Cross-sell at global scale is a high-priority, newly formed motion at PPRO. As the first person in this function, you'll have real latitude to define how it works, what it looks like, and what it delivers. The cross-sell strategy, the stakeholder map, and the revenue outcomes are all yours to shape. What's in it for you? Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year Learning and Development - We offer a GBP 500 annual budget to support your professional growth-because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role. Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions. Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments. Workplace Nursery Scheme - Save on childcare through salary exchange Gym membership- PPRO helpscontribute towardsthe costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet Mental Health Platform - We've teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more. Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you're a foodie there's plenty nearby. The office is befitting a tech business and is set up for cross team collaboration. Pet-friendly office- Because work is better with your paw-tners by your side Our Principles: We get things done: We are courageous; we take ownership, make decisions and get things done. We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do. We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement.
Hospitality Supervisor £34,500 per annum plus company benefits Full Time Hours A Top 20 Care Home Group 2026! Awarded 'One of the UK s Best Companies to Work For Please note, we are unable to offer sponsorship for this role Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state-of-the-art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times. The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members. You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation. The main responsibilities for this role are: 1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers 2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained 3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money 4. Monitor and support the dining areas at meal times ensuring that the highest standards are met 5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home 6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards
Sep 23, 2026
Full time
Hospitality Supervisor £34,500 per annum plus company benefits Full Time Hours A Top 20 Care Home Group 2026! Awarded 'One of the UK s Best Companies to Work For Please note, we are unable to offer sponsorship for this role Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state-of-the-art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times. The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members. You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation. The main responsibilities for this role are: 1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers 2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained 3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money 4. Monitor and support the dining areas at meal times ensuring that the highest standards are met 5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home 6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards
Role Description To carry out all machine operator functions on a filler in a safe manner to produce the specified quality of finished cartons whilst minimising waste and maximising machine efficiency. Carrying out and documenting routine checks and tests to a defined schedule. To carry out all machine operator functions on a filler in a safe manner to produce the specified quality of finished cartons whilst minimising waste and maximising machine efficiency. Carrying out and documenting routine checks and tests to a defined schedule. Working as a member of a production team within the overall Production department. The role involves three shift working. Performance measures are determined by the ability to carry out the duties listed below. Role Requirements Ensure that the filler manual clean, C.I.P. and sterilisation are carried out correctly. Ensure that all filler cleaning, pre-production, safety and production checks are carried out and documented correctly. Ensure the smooth running of the filler at optimum efficiency, whilst maintaining a safe operating environment and minimising wastage. Ensure that the correct packaging is being used and the carton coding is correct. Liaise with the Team Leader as to the relevant issues and problems as they occur. Liaise with the Team Leader regarding the production plan ensuring the Servicer and Supplier are aware of the plan. Ensure that the machine operators maintenance is carried out correctly and any problems reported. Contribute to the health and safety of self and others by applying health and safety principles to the required standards whilst undertaking designated tasks and report any accidents/near misses/damages to the Shift Manager and Team Leader. Ensure the Filler area is kept clean in accordance with the "clean as you go" policy. Minimise wastage reporting any major spillages or material losses to the Production Team Leader. Ensure issued PPE is worn when required and stored correctly when not in use. Perform any other duties as required by the Production Management team. The Job Holder Should: Be deemed proficient by the Team Leader in cleaning, operating and carrying out operator maintenance of the filler. Be able to operate all packaging equipment on the filling line. Be literate and numerate so that checks can be carried out and recorded accurately and legibly. Have received basic food hygiene training. Be aware of emergency procedures. Be aware of safety implications of hazardous materials used and the precautions necessary for their use. Be aware of correct PPE usage and storage. Be aware of company policy regarding; Quality, Environment, Occupational Health and Safety and Personal Hygiene. Have received manual handling training. This role supports the overall site delivery and Technical teams to ensure quality, legality, food safety, brand integrity and culture is driven and compliant. Country United Kingdom Location Cardiff Business Area Operations Workplace Type Onsite About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. The Job Holder Should: Be deemed proficient by the Team Leader in cleaning, operating and carrying out operator maintenance of the filler. Be able to operate all packaging equipment on the filling line. Be literate and numerate so that checks can be carried out and recorded accurately and legibly. Have received basic food hygiene training. Be aware of emergency procedures. Be aware of safety implications of hazardous materials used and the precautions necessary for their use. Be aware of correct PPE usage and storage. Be aware of company policy regarding; Quality, Environment, Occupational Health and Safety and Personal Hygiene. Have received manual handling training. This role supports the overall site delivery and Technical teams to ensure quality, legality, food safety, brand integrity and culture is driven and compliant.
Sep 23, 2026
Full time
Role Description To carry out all machine operator functions on a filler in a safe manner to produce the specified quality of finished cartons whilst minimising waste and maximising machine efficiency. Carrying out and documenting routine checks and tests to a defined schedule. To carry out all machine operator functions on a filler in a safe manner to produce the specified quality of finished cartons whilst minimising waste and maximising machine efficiency. Carrying out and documenting routine checks and tests to a defined schedule. Working as a member of a production team within the overall Production department. The role involves three shift working. Performance measures are determined by the ability to carry out the duties listed below. Role Requirements Ensure that the filler manual clean, C.I.P. and sterilisation are carried out correctly. Ensure that all filler cleaning, pre-production, safety and production checks are carried out and documented correctly. Ensure the smooth running of the filler at optimum efficiency, whilst maintaining a safe operating environment and minimising wastage. Ensure that the correct packaging is being used and the carton coding is correct. Liaise with the Team Leader as to the relevant issues and problems as they occur. Liaise with the Team Leader regarding the production plan ensuring the Servicer and Supplier are aware of the plan. Ensure that the machine operators maintenance is carried out correctly and any problems reported. Contribute to the health and safety of self and others by applying health and safety principles to the required standards whilst undertaking designated tasks and report any accidents/near misses/damages to the Shift Manager and Team Leader. Ensure the Filler area is kept clean in accordance with the "clean as you go" policy. Minimise wastage reporting any major spillages or material losses to the Production Team Leader. Ensure issued PPE is worn when required and stored correctly when not in use. Perform any other duties as required by the Production Management team. The Job Holder Should: Be deemed proficient by the Team Leader in cleaning, operating and carrying out operator maintenance of the filler. Be able to operate all packaging equipment on the filling line. Be literate and numerate so that checks can be carried out and recorded accurately and legibly. Have received basic food hygiene training. Be aware of emergency procedures. Be aware of safety implications of hazardous materials used and the precautions necessary for their use. Be aware of correct PPE usage and storage. Be aware of company policy regarding; Quality, Environment, Occupational Health and Safety and Personal Hygiene. Have received manual handling training. This role supports the overall site delivery and Technical teams to ensure quality, legality, food safety, brand integrity and culture is driven and compliant. Country United Kingdom Location Cardiff Business Area Operations Workplace Type Onsite About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business. The Job Holder Should: Be deemed proficient by the Team Leader in cleaning, operating and carrying out operator maintenance of the filler. Be able to operate all packaging equipment on the filling line. Be literate and numerate so that checks can be carried out and recorded accurately and legibly. Have received basic food hygiene training. Be aware of emergency procedures. Be aware of safety implications of hazardous materials used and the precautions necessary for their use. Be aware of correct PPE usage and storage. Be aware of company policy regarding; Quality, Environment, Occupational Health and Safety and Personal Hygiene. Have received manual handling training. This role supports the overall site delivery and Technical teams to ensure quality, legality, food safety, brand integrity and culture is driven and compliant.
Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Role modelling and coaching for high standards and efficiency across the whole food hall. Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service. Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great food manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Essential Criteria: A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Sep 23, 2026
Full time
Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Role modelling and coaching for high standards and efficiency across the whole food hall. Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service. Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food. People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great food manager: Previous line management responsibilities in a fast-paced, operational environment. Provides brilliant customer service and coaches a team to do the same. Delivers KPI's or other performance indicators. Can manage disciplinaries, performance issues or other similar employee relations issues. Leads operations and comfortable doing this alone in the absence of more senior management. Essential Criteria: A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Experience leading teams in a dynamic, customer-facing environment - you've inspired others, driven high performance, and created a culture where colleagues thrive. Leadership experience in a high-volume, fast-paced operational setting - whether in retail, food service, or hospitality - where you've overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers. Proven success in delivering against a wide range of KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've made a measurable difference. Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday. An annual bonus scheme based on our, and your, performance. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted rates. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like-minded people to help fulfil your potential. Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
_Chef_ _Full _Time / Permanent contracted position. Salary dependent on experience. We are looking for an experienced passionate Chef to join our friendly catering team. Roles & Responsibilities Working closely with and reporting directly to the Catering Manager & Head Chef, you will be responsible for: Food production for The Garden Cafe, Wood Fired Kitchen and the terrace. Maintaining high standards of hygiene, health and safety. Ordering and stock control. Maintaining high standards of presentation at all times. About You. You will have a real passion for producing fresh food at a high standard. You will be professional and approachable and work well as part of a team. Your communication skills will be excellent. You will be experienced in working in a busy kitchen. Hours Full time position, 7.30am - 4pm, 40 hours, 5 DAYS A WEEK INCLUDING A WEEKEND DAY, perfect for someone looking for that work / life balance. 28 days holiday (pro rata) with new years day, Easter Sunday, Christmas day and boxing day off. Salary (dependent on experience) Job Types: Full-time, Permanent contract. Company Benefits: Company Pension Free meal on shift 25% discount in the cafe 20% discount in the garden centre 15% discount in the food shop Voucher when its your birthday Tips Work Remotely No Job Types: Full-time, Permanent Pay: £28,000.00 per year Benefits: Company events Discounted or free food Employee discount On-site parking Experience: Chef: 1 year (preferred) Work Location: In person
Sep 23, 2026
Full time
_Chef_ _Full _Time / Permanent contracted position. Salary dependent on experience. We are looking for an experienced passionate Chef to join our friendly catering team. Roles & Responsibilities Working closely with and reporting directly to the Catering Manager & Head Chef, you will be responsible for: Food production for The Garden Cafe, Wood Fired Kitchen and the terrace. Maintaining high standards of hygiene, health and safety. Ordering and stock control. Maintaining high standards of presentation at all times. About You. You will have a real passion for producing fresh food at a high standard. You will be professional and approachable and work well as part of a team. Your communication skills will be excellent. You will be experienced in working in a busy kitchen. Hours Full time position, 7.30am - 4pm, 40 hours, 5 DAYS A WEEK INCLUDING A WEEKEND DAY, perfect for someone looking for that work / life balance. 28 days holiday (pro rata) with new years day, Easter Sunday, Christmas day and boxing day off. Salary (dependent on experience) Job Types: Full-time, Permanent contract. Company Benefits: Company Pension Free meal on shift 25% discount in the cafe 20% discount in the garden centre 15% discount in the food shop Voucher when its your birthday Tips Work Remotely No Job Types: Full-time, Permanent Pay: £28,000.00 per year Benefits: Company events Discounted or free food Employee discount On-site parking Experience: Chef: 1 year (preferred) Work Location: In person
Hygiene Manager Normanton 55,000 - 60,000 + NIGHT SHIFT ALLOWANCE + Excellent Benefits + Industry-Leading Pension + Job Security + Career Progression + Training + Permanent Nights Join one of the UK's leading food manufacturers as a Hygiene Manager and take ownership of the hygiene operation at a modern, high-volume manufacturing site. This is an excellent opportunity for a Hygiene Manager to join an industry leader that continues to invest in its people, facilities, and technology, offering outstanding job security, genuine career progression, and a fantastic benefits package. As the Hygiene Manager, you'll lead the night shift hygiene function, ensuring the highest standards of cleanliness, food safety, and compliance are maintained across the site. The Hygiene Manager will manage and develop the hygiene team, work closely with Production and Technical departments, and drive continuous improvements that support operational excellence while ensuring customer and regulatory standards are consistently achieved. Your Role As A Hygiene Manager Will Include: Leading and developing the night shift hygiene team. Ensuring all cleaning schedules and hygiene standards are completed to the highest level. Maintaining compliance with food safety, HACCP, BRCGS, and customer standards. Driving continuous improvements across hygiene processes and procedures. Managing hygiene audits and supporting internal and external inspections. Working closely with Production and Technical teams to minimise downtime and maximise operational efficiency. Coaching and developing team members to promote a culture of high performance and accountability. Ensuring all health, safety, and environmental standards are adhered to. As A Hygiene Manager You Will Have: Previous experience as a Hygiene Manager, Hygiene Supervisor, Hygiene Team Leader, or similar within food manufacturing. Strong knowledge of HACCP, BRCGS, food safety, and hygiene compliance. Experience leading and developing teams within a fast-paced manufacturing environment. Excellent communication and organisational skills. A proactive approach with a passion for driving high standards and continuous improvement.
Sep 23, 2026
Full time
Hygiene Manager Normanton 55,000 - 60,000 + NIGHT SHIFT ALLOWANCE + Excellent Benefits + Industry-Leading Pension + Job Security + Career Progression + Training + Permanent Nights Join one of the UK's leading food manufacturers as a Hygiene Manager and take ownership of the hygiene operation at a modern, high-volume manufacturing site. This is an excellent opportunity for a Hygiene Manager to join an industry leader that continues to invest in its people, facilities, and technology, offering outstanding job security, genuine career progression, and a fantastic benefits package. As the Hygiene Manager, you'll lead the night shift hygiene function, ensuring the highest standards of cleanliness, food safety, and compliance are maintained across the site. The Hygiene Manager will manage and develop the hygiene team, work closely with Production and Technical departments, and drive continuous improvements that support operational excellence while ensuring customer and regulatory standards are consistently achieved. Your Role As A Hygiene Manager Will Include: Leading and developing the night shift hygiene team. Ensuring all cleaning schedules and hygiene standards are completed to the highest level. Maintaining compliance with food safety, HACCP, BRCGS, and customer standards. Driving continuous improvements across hygiene processes and procedures. Managing hygiene audits and supporting internal and external inspections. Working closely with Production and Technical teams to minimise downtime and maximise operational efficiency. Coaching and developing team members to promote a culture of high performance and accountability. Ensuring all health, safety, and environmental standards are adhered to. As A Hygiene Manager You Will Have: Previous experience as a Hygiene Manager, Hygiene Supervisor, Hygiene Team Leader, or similar within food manufacturing. Strong knowledge of HACCP, BRCGS, food safety, and hygiene compliance. Experience leading and developing teams within a fast-paced manufacturing environment. Excellent communication and organisational skills. A proactive approach with a passion for driving high standards and continuous improvement.
Night Manager Retail Refurbishment Location: Norfolk travel to retail sites Contract Length: 7 weeks Start Date: 4th October 2026 End Date: 19th November 2026 Rate: £300£325 per night Working Pattern: Sunday to Thursday approximately 56 night shifts per week Hours: Approximately 10:00pm5:00am Sector: Food Retail / Retail Refurbishment The Opportunity We are recruiting for an experienced Night Manager click apply for full job details
Sep 23, 2026
Contractor
Night Manager Retail Refurbishment Location: Norfolk travel to retail sites Contract Length: 7 weeks Start Date: 4th October 2026 End Date: 19th November 2026 Rate: £300£325 per night Working Pattern: Sunday to Thursday approximately 56 night shifts per week Hours: Approximately 10:00pm5:00am Sector: Food Retail / Retail Refurbishment The Opportunity We are recruiting for an experienced Night Manager click apply for full job details
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Sep 23, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Sep 23, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Job Description Post: JUMP Project Coordinator Salary: £30,000 (pro-rata/3 days a week) Hours: 21 hours per week. Flexible working; some evening and weekend work may be required. Responsible to: Frontline Support Manager Location: Brighton and Hove Jewish Community Centre (BNJC) Applicants must be UK based either in Brighton or Sussex, or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK. We particularly encourage applicants from people with lived experience of the asylum system. About the role HIAS+JCORE supports refugees and asylum seekers, led by Jewish values. Our work is driven by the belief that the Jewish community should play an active part in building a society in which Refugees are able to live in dignity where the UK is a welcoming place free from racism. Our organisation came into this form through the joining of operations between two organisations: the UK-based JCORE (Jewish Council for Racial Equality) and HIAS, a global humanitarian aid and advocacy organisation. HIAS+JCORE is inspired by Jewish values and history to support those who are displaced, no matter their background. JUMP is a London-based befriending project for young asylum seekers and refugees who have been separated from their families. The three primary ways in which JUMP supports young people are befriending , casework and community . We are currently supporting 30 pairs through our London project and have built a Brighton branch of this project, supporting up to 10 pairs so far. We are looking for a self-starting team member who will help coordinate and continue to build this valuable project in Brighton. You'll be responsible for the befriending pairs and undertake tasks such as develop and maintain relationships with partner organisations, manage referrals for young people, recruit volunteer befrienders, and setting-up and sustaining pairs. This includes leading an initial training day. Contact with befrienders is through monthly reporting, and bi-annual supervision (initially after three months for new befrienders); alongside ad-hoc communication on safeguarding or other urgent matters. Contact with young people is more regular and varies depending on their casework support needs. Community events take place from time to time and offer a space for all young people and volunteers to come together and celebrate the work they are doing on JUMP. You will need to attend these events, and liaise with your cohort of befriending pairs to ensure everyone has the correct information. JUMP also has Hardship Fund (HSF) available to young people who need financial support with travel, clothing, food vouchers, and phone contracts RESPONSIBILITIES Supporting the running of our JUMP project in Brighton, and overseeing and supporting up to 15 pairs, by: Supporting young people and the JUMP Community Managing a caseload of young people; Offering casework support (e.g., related to housing, education; day-to-day needs; arranging legal intervention etc.); Where necessary arranging and attending appointments with the young person (GP, Home Office, Job Centre, and Legal appointments); Signposting young people to available support and intervening where necessary. Assisting in the planning and organising of group trips and events every 2- 3 months; Conducting initial assessments with young people to understand their needs, and once paired with a volunteer, hosting befriending initial meetings; Facilitating Hardship Fund payments to young people, including applications and approvals. Supervising and supporting volunteers Organising and delivering JUMP core training to new and existing befrienders; Recruiting, interviewing and onboarding new befrienders; Supporting befriending volunteers through regular supervisions, meetings, emails and phone calls; Responding to applications from new volunteers and actively recruiting volunteers as required; Ensuring that volunteers uphold JUMP's policies and boundaries for befriending; Responding promptly to safeguarding concerns raised by volunteers. Publicising JUMP, and engaging with key stakeholders Publicising the project to existing and potential referral agencies working with young asylum seekers and refugees who have been separated from their families; Establishing and maintaining excellent close working relationships with referral organisations; Representing HIAS+JCORE and JUMP in the refugee sector as required, for example at the Refugee and Migrant Forum meetings Project monitoring, evaluation and record keeping Working with experts and the Frontline Support Manager on supporting the project and its evaluation; Keeping accurate records in the JUMP database, including for safeguarding and impact evaluation purposes. ABOUT YOU Ability to support, develop rapport and trust with, and motivate both young people and volunteers from a range of backgrounds and ages in challenging circumstances, including the ability to facilitate and engage in cross cultural communication; Knowledge of issues facing separated asylum seeking and refugee children and young people, and the rights and entitlements of 'Looked After' children and young people; Understanding of the current context surrounding immigration, asylum and welfare issues facing children and young people in the UK today; Understanding of Child Protection and Vulnerable Adult Safeguarding, and ability to communicate this to volunteers; Understanding of youth work principles and methods, including the benefits and challenges of befriending and other participatory methods; Ability to network in the refugee sector and develop strong working relationships; Ability to work independently and to self-motivate; Commitment to HIAS+JCORE values, social justice and antiracism; The ability to communicate in languages other than English, in particular Arabic, Spanish and French (desirable). Necessary Experience A track record of working directly with asylum seeking and refugee children and young people; Experience of social work, youth work, or other relevant methods of supporting people in challenging circumstances; Experience of training, coordinating and supporting volunteers; Experience of juggling commitments and responding to relevant stressful situations. Desirable Experience Educated to at least undergraduate degree level, or equivalent background or experience; Working knowledge of Local Authorities' responsibilities for Looked After Children and Care Leavers; Experience of project management including administration, monitoring, evaluation and report writing.
Sep 23, 2026
Full time
Job Description Post: JUMP Project Coordinator Salary: £30,000 (pro-rata/3 days a week) Hours: 21 hours per week. Flexible working; some evening and weekend work may be required. Responsible to: Frontline Support Manager Location: Brighton and Hove Jewish Community Centre (BNJC) Applicants must be UK based either in Brighton or Sussex, or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK. We particularly encourage applicants from people with lived experience of the asylum system. About the role HIAS+JCORE supports refugees and asylum seekers, led by Jewish values. Our work is driven by the belief that the Jewish community should play an active part in building a society in which Refugees are able to live in dignity where the UK is a welcoming place free from racism. Our organisation came into this form through the joining of operations between two organisations: the UK-based JCORE (Jewish Council for Racial Equality) and HIAS, a global humanitarian aid and advocacy organisation. HIAS+JCORE is inspired by Jewish values and history to support those who are displaced, no matter their background. JUMP is a London-based befriending project for young asylum seekers and refugees who have been separated from their families. The three primary ways in which JUMP supports young people are befriending , casework and community . We are currently supporting 30 pairs through our London project and have built a Brighton branch of this project, supporting up to 10 pairs so far. We are looking for a self-starting team member who will help coordinate and continue to build this valuable project in Brighton. You'll be responsible for the befriending pairs and undertake tasks such as develop and maintain relationships with partner organisations, manage referrals for young people, recruit volunteer befrienders, and setting-up and sustaining pairs. This includes leading an initial training day. Contact with befrienders is through monthly reporting, and bi-annual supervision (initially after three months for new befrienders); alongside ad-hoc communication on safeguarding or other urgent matters. Contact with young people is more regular and varies depending on their casework support needs. Community events take place from time to time and offer a space for all young people and volunteers to come together and celebrate the work they are doing on JUMP. You will need to attend these events, and liaise with your cohort of befriending pairs to ensure everyone has the correct information. JUMP also has Hardship Fund (HSF) available to young people who need financial support with travel, clothing, food vouchers, and phone contracts RESPONSIBILITIES Supporting the running of our JUMP project in Brighton, and overseeing and supporting up to 15 pairs, by: Supporting young people and the JUMP Community Managing a caseload of young people; Offering casework support (e.g., related to housing, education; day-to-day needs; arranging legal intervention etc.); Where necessary arranging and attending appointments with the young person (GP, Home Office, Job Centre, and Legal appointments); Signposting young people to available support and intervening where necessary. Assisting in the planning and organising of group trips and events every 2- 3 months; Conducting initial assessments with young people to understand their needs, and once paired with a volunteer, hosting befriending initial meetings; Facilitating Hardship Fund payments to young people, including applications and approvals. Supervising and supporting volunteers Organising and delivering JUMP core training to new and existing befrienders; Recruiting, interviewing and onboarding new befrienders; Supporting befriending volunteers through regular supervisions, meetings, emails and phone calls; Responding to applications from new volunteers and actively recruiting volunteers as required; Ensuring that volunteers uphold JUMP's policies and boundaries for befriending; Responding promptly to safeguarding concerns raised by volunteers. Publicising JUMP, and engaging with key stakeholders Publicising the project to existing and potential referral agencies working with young asylum seekers and refugees who have been separated from their families; Establishing and maintaining excellent close working relationships with referral organisations; Representing HIAS+JCORE and JUMP in the refugee sector as required, for example at the Refugee and Migrant Forum meetings Project monitoring, evaluation and record keeping Working with experts and the Frontline Support Manager on supporting the project and its evaluation; Keeping accurate records in the JUMP database, including for safeguarding and impact evaluation purposes. ABOUT YOU Ability to support, develop rapport and trust with, and motivate both young people and volunteers from a range of backgrounds and ages in challenging circumstances, including the ability to facilitate and engage in cross cultural communication; Knowledge of issues facing separated asylum seeking and refugee children and young people, and the rights and entitlements of 'Looked After' children and young people; Understanding of the current context surrounding immigration, asylum and welfare issues facing children and young people in the UK today; Understanding of Child Protection and Vulnerable Adult Safeguarding, and ability to communicate this to volunteers; Understanding of youth work principles and methods, including the benefits and challenges of befriending and other participatory methods; Ability to network in the refugee sector and develop strong working relationships; Ability to work independently and to self-motivate; Commitment to HIAS+JCORE values, social justice and antiracism; The ability to communicate in languages other than English, in particular Arabic, Spanish and French (desirable). Necessary Experience A track record of working directly with asylum seeking and refugee children and young people; Experience of social work, youth work, or other relevant methods of supporting people in challenging circumstances; Experience of training, coordinating and supporting volunteers; Experience of juggling commitments and responding to relevant stressful situations. Desirable Experience Educated to at least undergraduate degree level, or equivalent background or experience; Working knowledge of Local Authorities' responsibilities for Looked After Children and Care Leavers; Experience of project management including administration, monitoring, evaluation and report writing.