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Capital Markets COO - Corporate FX Business Manager
Marex Group
Capital Markets COO - Corporate FX Business Manager London, GB, Capital Markets, Full-Time Role Summary Marex is seeking a high-calibre Capital Markets COO / Business Management professional to support the strategic development and governance of its Capital Markets business. This front-office aligned role will work closely with Sales, Trading, Support and Control Functions, Senior Management and key infrastructure teams to drive business growth, strategic delivery, operational efficiency and regulatory readiness across the Capital Markets platform. A primary focus of the role is to provide Corporate FX and Payments product and commercial leadership, ensuring technology priorities align with business objectives, client needs and revenue growth opportunities. Additionally, the individual will be required to lead and coordinate various commercial initiatives, requiring strong stakeholder management, the ability to influence senior audiences, and a proven track record of delivering large-scale business change. This is a hands-on role for someone comfortable operating in a fast-paced environment and able to juggle project execution and day-to-day business management. Key Responsibilities Business Management / COO Support Support the Capital Markets COO and senior business heads in the day-to-day management and strategic development of the business. Act as the Product/ Commercial Lead for the Corporate FX & Private Markets FX business, strategically directing and organising business requirements and technology priorities. Work closely with the business to build effective communication channels to understand client & user feedback of the service offering. Drive and coordinate key business initiatives across Capital Markets, from initial concept through to delivery and implementation. Act as a central point of coordination across Front Office, Operations, Technology, Legal, Compliance, Risk and Finance. Track and manage business priorities, strategic workstreams and change initiatives, ensuring clear ownership, governance and timely execution. Prepare high-quality materials for senior management, governance forums and executive stakeholders. Support development of scalable operating models, governance frameworks and management information. Ensure clear escalation and resolution of issues, risks and dependencies. Strategic Projects and Change Delivery Assess new developments and client/business requests for functionality that can be presented to Technology and Management for consideration in a streamlined and efficient manner. Lead discussions with the business in respect of vendor consideration for tactical project delivery versus long-term internal team build. Hold technology accountable for quality of build and achievement of agreed delivery timelines. Lead or support large, business-critical initiatives, including new business launches, capability buildouts and regulatory-driven change. Define project scope, operating models, milestones and delivery plans across multiple stakeholders. Drive execution across complex, cross-functional programmes with competing priorities and dependencies. Ensure delivery is underpinned by strong governance, clear accountability and effective stakeholder communication. Influence and align stakeholders across business, infrastructure and control functions to achieve agreed outcomes. Support initiatives spanning product expansion, market entry, infrastructure development and process transformation. Product, Workflow and Operating Model Support Champion client experience across digital channels, including client portals and interactions with client service teams. Work closely with front office and infrastructure teams to understand and support business activities and workflows. Develop a practical understanding of front-to-back processes, operating models and control frameworks. Support new product, new market and new workflow assessments, including process mapping, control considerations and implementation readiness. Identify opportunities to improve efficiency, scalability and control across business processes. Regulatory, Governance and Control Support the business in maintaining a strong governance and control environment aligned with regulatory expectations. Partner with Compliance, Legal, Risk and Finance on governance, regulatory and policy-related matters. Coordinate responses to audits, regulatory reviews and internal governance actions. Support the preparation of governance materials, committee papers and management reporting. Stakeholder Management Create accountability for adoption and commercialisation of technology products through existing sales teams, identifying where dedicated sales resources may be required. Work closely with marketing on product collateral, content development and distribution channels. Build and maintain strong relationships across Front Office, Operations, Technology and Control Functions. Act as a trusted partner to senior stakeholders, balancing commercial objectives with control considerations. Communicate complex topics clearly and effectively to both senior and technical audiences. Drive alignment and consensus across stakeholders to enable effective delivery. Required Skills and Experience Core Requirements Commercially focused mindset with the ability to assess opportunities through a revenue-generation and business growth lens. Demonstrable experience in a Product, COO, Business Management, Chief of Staff, Strategy / Execution, Commercial Management or Programme Delivery role within financial services or a similarly complex, regulated environment. Proven track record of delivering large-scale, cross-functional business initiatives from concept through to implementation. Strong stakeholder management skills, with the ability to influence, challenge and align senior stakeholders across multiple functions. Experience coordinating delivery across Front Office, Operations, Technology, Compliance, Legal, Risk and Finance. Strong organisational and execution skills, with the ability to manage multiple priorities and drive outcomes. Understandingof keyfinancialregulations (e.g. MiFIDII, Payment ServiceRegulations) Excellent written and verbal communication skills, including preparation of materials for senior stakeholders and governance forums. Strong judgment, problem-solving capability and attention to detail. Desirable Exposure to Capital Markets, in particular Corporate FX & Payments asset classes. Familiarity with: OTC FX across Corporate FX and Private Markets Payments or money movement workflows Collateralised and uncollateralised trading arrangements FX Product knowledge across (Spot, Forwards, NDFs, Options, structured products.) Awareness of relevant regulatory frameworks such as MiFID II and/or PSD. Personal Competencies Highly organised, proactive and delivery-focused. Strong ability to operate under pressure and manage competing priorities. Commercially aware and solution-oriented. Confident operating with senior stakeholders. Able to simplify complex issues and drive practical outcomes. Collaborative, but willing to challenge where necessary.
Sep 24, 2026
Full time
Capital Markets COO - Corporate FX Business Manager London, GB, Capital Markets, Full-Time Role Summary Marex is seeking a high-calibre Capital Markets COO / Business Management professional to support the strategic development and governance of its Capital Markets business. This front-office aligned role will work closely with Sales, Trading, Support and Control Functions, Senior Management and key infrastructure teams to drive business growth, strategic delivery, operational efficiency and regulatory readiness across the Capital Markets platform. A primary focus of the role is to provide Corporate FX and Payments product and commercial leadership, ensuring technology priorities align with business objectives, client needs and revenue growth opportunities. Additionally, the individual will be required to lead and coordinate various commercial initiatives, requiring strong stakeholder management, the ability to influence senior audiences, and a proven track record of delivering large-scale business change. This is a hands-on role for someone comfortable operating in a fast-paced environment and able to juggle project execution and day-to-day business management. Key Responsibilities Business Management / COO Support Support the Capital Markets COO and senior business heads in the day-to-day management and strategic development of the business. Act as the Product/ Commercial Lead for the Corporate FX & Private Markets FX business, strategically directing and organising business requirements and technology priorities. Work closely with the business to build effective communication channels to understand client & user feedback of the service offering. Drive and coordinate key business initiatives across Capital Markets, from initial concept through to delivery and implementation. Act as a central point of coordination across Front Office, Operations, Technology, Legal, Compliance, Risk and Finance. Track and manage business priorities, strategic workstreams and change initiatives, ensuring clear ownership, governance and timely execution. Prepare high-quality materials for senior management, governance forums and executive stakeholders. Support development of scalable operating models, governance frameworks and management information. Ensure clear escalation and resolution of issues, risks and dependencies. Strategic Projects and Change Delivery Assess new developments and client/business requests for functionality that can be presented to Technology and Management for consideration in a streamlined and efficient manner. Lead discussions with the business in respect of vendor consideration for tactical project delivery versus long-term internal team build. Hold technology accountable for quality of build and achievement of agreed delivery timelines. Lead or support large, business-critical initiatives, including new business launches, capability buildouts and regulatory-driven change. Define project scope, operating models, milestones and delivery plans across multiple stakeholders. Drive execution across complex, cross-functional programmes with competing priorities and dependencies. Ensure delivery is underpinned by strong governance, clear accountability and effective stakeholder communication. Influence and align stakeholders across business, infrastructure and control functions to achieve agreed outcomes. Support initiatives spanning product expansion, market entry, infrastructure development and process transformation. Product, Workflow and Operating Model Support Champion client experience across digital channels, including client portals and interactions with client service teams. Work closely with front office and infrastructure teams to understand and support business activities and workflows. Develop a practical understanding of front-to-back processes, operating models and control frameworks. Support new product, new market and new workflow assessments, including process mapping, control considerations and implementation readiness. Identify opportunities to improve efficiency, scalability and control across business processes. Regulatory, Governance and Control Support the business in maintaining a strong governance and control environment aligned with regulatory expectations. Partner with Compliance, Legal, Risk and Finance on governance, regulatory and policy-related matters. Coordinate responses to audits, regulatory reviews and internal governance actions. Support the preparation of governance materials, committee papers and management reporting. Stakeholder Management Create accountability for adoption and commercialisation of technology products through existing sales teams, identifying where dedicated sales resources may be required. Work closely with marketing on product collateral, content development and distribution channels. Build and maintain strong relationships across Front Office, Operations, Technology and Control Functions. Act as a trusted partner to senior stakeholders, balancing commercial objectives with control considerations. Communicate complex topics clearly and effectively to both senior and technical audiences. Drive alignment and consensus across stakeholders to enable effective delivery. Required Skills and Experience Core Requirements Commercially focused mindset with the ability to assess opportunities through a revenue-generation and business growth lens. Demonstrable experience in a Product, COO, Business Management, Chief of Staff, Strategy / Execution, Commercial Management or Programme Delivery role within financial services or a similarly complex, regulated environment. Proven track record of delivering large-scale, cross-functional business initiatives from concept through to implementation. Strong stakeholder management skills, with the ability to influence, challenge and align senior stakeholders across multiple functions. Experience coordinating delivery across Front Office, Operations, Technology, Compliance, Legal, Risk and Finance. Strong organisational and execution skills, with the ability to manage multiple priorities and drive outcomes. Understandingof keyfinancialregulations (e.g. MiFIDII, Payment ServiceRegulations) Excellent written and verbal communication skills, including preparation of materials for senior stakeholders and governance forums. Strong judgment, problem-solving capability and attention to detail. Desirable Exposure to Capital Markets, in particular Corporate FX & Payments asset classes. Familiarity with: OTC FX across Corporate FX and Private Markets Payments or money movement workflows Collateralised and uncollateralised trading arrangements FX Product knowledge across (Spot, Forwards, NDFs, Options, structured products.) Awareness of relevant regulatory frameworks such as MiFID II and/or PSD. Personal Competencies Highly organised, proactive and delivery-focused. Strong ability to operate under pressure and manage competing priorities. Commercially aware and solution-oriented. Confident operating with senior stakeholders. Able to simplify complex issues and drive practical outcomes. Collaborative, but willing to challenge where necessary.
Senior Director, Account Executive Operations
Capital One Group
245 Hammersmith (95989), United Kingdom, London, Senior Director, Account Executive Operations Job Title: Senior Director, Account Executive Operations Location: Hammersmith, London - Hybrid Working Pattern: 2 days in-office and 3 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The Senior Director, Account Executive Operations provides executive leadership and strategic vision for the operational business support of our most critical partners. This role is fundamentally about organizational leadership, building scalable structures, defining the operating rhythm, and deeply investing in the coaching and development of a multi-layered team. As a leader of leaders, you will design the frameworks that guide daily operations, drive enterprise-wide process improvements, and serve as the executive sponsor for complex partner relationships. We are seeking a highly structured, transformative leader who thrives on mentoring teams, creating clarity out of ambiguity, and fostering a high-performance culture across the operations organization. What you'll do Executive Leadership & Coaching: Direct, mentor, and coach a multi-layered team of operational leaders (Managers and Directors). Foster a culture of continuous feedback, prioritize leadership development, and build robust succession plans. Organizational Design & Structure: Design, implement, and govern comprehensive operational frameworks and standard operating procedures (SOPs). Bring rigorous structure to the department by establishing clear roles, responsibilities, and standardized workflows. Strategic Partner Management: Serve as the executive sponsor and ultimate point of escalation for the network's top-tier, highest-impact strategic partners, managing relationships at the C-suite level. Operational Excellence & Risk Mitigation: Define the overarching strategy for mitigating operational gaps and system risks. Oversee the deployment of enterprise-wide initiatives to eliminate failure modes and ensure absolute compliance and documentation integrity. Cross-Functional Vision: Champion the full life-cycle of complex, cross-functional transformations. Partner with executive stakeholders across Product, Tech, and Sales to sponsor system enhancements, tool rollouts, and long-term capability building. Performance Strategy: Define the key performance indicators (KPIs) and operational metrics for the entire department. Leverage executive-level dashboards to drive continuous improvement, operational efficiency, and resource alignment with corporate goals. Change Management: Lead the organization through periods of growth and change, ensuring comprehensive training, change readiness, and adoption strategies are effectively executed. Client Engagement: This is a highly visible, client-facing executive role requiring approximately 25-30% travel. Experience Experience in a Senior Director level role Senior leadership experience, specifically focused on coaching leaders, organizational design, and scaling complex operational teams Experience within the financial services or payments industry Demonstrated expertise in strategic planning, capability building, and managing executive-level client relationships within the EMEA market Change management experience Where and how you'll work This is a permanent position based in our Hammersmith, London office. We embrace a hybrid approach to work. You'll spend two days a week in the office. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Sep 24, 2026
Full time
245 Hammersmith (95989), United Kingdom, London, Senior Director, Account Executive Operations Job Title: Senior Director, Account Executive Operations Location: Hammersmith, London - Hybrid Working Pattern: 2 days in-office and 3 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The Senior Director, Account Executive Operations provides executive leadership and strategic vision for the operational business support of our most critical partners. This role is fundamentally about organizational leadership, building scalable structures, defining the operating rhythm, and deeply investing in the coaching and development of a multi-layered team. As a leader of leaders, you will design the frameworks that guide daily operations, drive enterprise-wide process improvements, and serve as the executive sponsor for complex partner relationships. We are seeking a highly structured, transformative leader who thrives on mentoring teams, creating clarity out of ambiguity, and fostering a high-performance culture across the operations organization. What you'll do Executive Leadership & Coaching: Direct, mentor, and coach a multi-layered team of operational leaders (Managers and Directors). Foster a culture of continuous feedback, prioritize leadership development, and build robust succession plans. Organizational Design & Structure: Design, implement, and govern comprehensive operational frameworks and standard operating procedures (SOPs). Bring rigorous structure to the department by establishing clear roles, responsibilities, and standardized workflows. Strategic Partner Management: Serve as the executive sponsor and ultimate point of escalation for the network's top-tier, highest-impact strategic partners, managing relationships at the C-suite level. Operational Excellence & Risk Mitigation: Define the overarching strategy for mitigating operational gaps and system risks. Oversee the deployment of enterprise-wide initiatives to eliminate failure modes and ensure absolute compliance and documentation integrity. Cross-Functional Vision: Champion the full life-cycle of complex, cross-functional transformations. Partner with executive stakeholders across Product, Tech, and Sales to sponsor system enhancements, tool rollouts, and long-term capability building. Performance Strategy: Define the key performance indicators (KPIs) and operational metrics for the entire department. Leverage executive-level dashboards to drive continuous improvement, operational efficiency, and resource alignment with corporate goals. Change Management: Lead the organization through periods of growth and change, ensuring comprehensive training, change readiness, and adoption strategies are effectively executed. Client Engagement: This is a highly visible, client-facing executive role requiring approximately 25-30% travel. Experience Experience in a Senior Director level role Senior leadership experience, specifically focused on coaching leaders, organizational design, and scaling complex operational teams Experience within the financial services or payments industry Demonstrated expertise in strategic planning, capability building, and managing executive-level client relationships within the EMEA market Change management experience Where and how you'll work This is a permanent position based in our Hammersmith, London office. We embrace a hybrid approach to work. You'll spend two days a week in the office. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Senior Director, Account Executive Operations
Capital One (Europe) Plc
Job Title: Senior Director, Account Executive Operations Job Title: Senior Director, Account Executive Operations Location: Hammersmith, London - Hybrid Working Pattern: 2 days in-office and 3 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The Senior Director, Account Executive Operations provides executive leadership and strategic vision for the operational business support of our most critical partners. This role is fundamentally about organizational leadership, building scalable structures, defining the operating rhythm, and deeply investing in the coaching and development of a multi-layered team. As a leader of leaders, you will design the frameworks that guide daily operations, drive enterprise-wide process improvements, and serve as the executive sponsor for complex partner relationships. We are seeking a highly structured, transformative leader who thrives on mentoring teams, creating clarity out of ambiguity, and fostering a high-performance culture across the operations organization. What you'll do Executive Leadership & Coaching: Direct, mentor, and coach a multi-layered team of operational leaders (Managers and Directors). Foster a culture of continuous feedback, prioritize leadership development, and build robust succession plans. Organizational Design & Structure: Design, implement, and govern comprehensive operational frameworks and standard operating procedures (SOPs). Bring rigorous structure to the department by establishing clear roles, responsibilities, and standardized workflows. Strategic Partner Management: Serve as the executive sponsor and ultimate point of escalation for the network's top-tier, highest-impact strategic partners, managing relationships at the C-suite level. Operational Excellence & Risk Mitigation: Define the overarching strategy for mitigating operational gaps and system risks. Oversee the deployment of enterprise-wide initiatives to eliminate failure modes and ensure absolute compliance and documentation integrity. Cross-Functional Vision: Champion the full life-cycle of complex, cross-functional transformations. Partner with executive stakeholders across Product, Tech, and Sales to sponsor system enhancements, tool rollouts, and long-term capability building. Performance Strategy: Define the key performance indicators (KPIs) and operational metrics for the entire department. Leverage executive-level dashboards to drive continuous improvement, operational efficiency, and resource alignment with corporate goals. Change Management: Lead the organization through periods of growth and change, ensuring comprehensive training, change readiness, and adoption strategies are effectively executed. Client Engagement: This is a highly visible, client-facing executive role requiring approximately 25-30% travel. The skills and experience you need Experience in a Senior Director level role Senior leadership experience, specifically focused on coaching leaders, organizational design, and scaling complex operational teams Experience within the financial services or payments industry Demonstrated expertise in strategic planning, capability building, and managing executive-level client relationships within the EMEA market Change management experience Where and how you'll work This is a permanent position based in our Hammersmith, London office. We embrace a hybrid approach to work. You'll spend two days a week in the office. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Sep 24, 2026
Full time
Job Title: Senior Director, Account Executive Operations Job Title: Senior Director, Account Executive Operations Location: Hammersmith, London - Hybrid Working Pattern: 2 days in-office and 3 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The Senior Director, Account Executive Operations provides executive leadership and strategic vision for the operational business support of our most critical partners. This role is fundamentally about organizational leadership, building scalable structures, defining the operating rhythm, and deeply investing in the coaching and development of a multi-layered team. As a leader of leaders, you will design the frameworks that guide daily operations, drive enterprise-wide process improvements, and serve as the executive sponsor for complex partner relationships. We are seeking a highly structured, transformative leader who thrives on mentoring teams, creating clarity out of ambiguity, and fostering a high-performance culture across the operations organization. What you'll do Executive Leadership & Coaching: Direct, mentor, and coach a multi-layered team of operational leaders (Managers and Directors). Foster a culture of continuous feedback, prioritize leadership development, and build robust succession plans. Organizational Design & Structure: Design, implement, and govern comprehensive operational frameworks and standard operating procedures (SOPs). Bring rigorous structure to the department by establishing clear roles, responsibilities, and standardized workflows. Strategic Partner Management: Serve as the executive sponsor and ultimate point of escalation for the network's top-tier, highest-impact strategic partners, managing relationships at the C-suite level. Operational Excellence & Risk Mitigation: Define the overarching strategy for mitigating operational gaps and system risks. Oversee the deployment of enterprise-wide initiatives to eliminate failure modes and ensure absolute compliance and documentation integrity. Cross-Functional Vision: Champion the full life-cycle of complex, cross-functional transformations. Partner with executive stakeholders across Product, Tech, and Sales to sponsor system enhancements, tool rollouts, and long-term capability building. Performance Strategy: Define the key performance indicators (KPIs) and operational metrics for the entire department. Leverage executive-level dashboards to drive continuous improvement, operational efficiency, and resource alignment with corporate goals. Change Management: Lead the organization through periods of growth and change, ensuring comprehensive training, change readiness, and adoption strategies are effectively executed. Client Engagement: This is a highly visible, client-facing executive role requiring approximately 25-30% travel. The skills and experience you need Experience in a Senior Director level role Senior leadership experience, specifically focused on coaching leaders, organizational design, and scaling complex operational teams Experience within the financial services or payments industry Demonstrated expertise in strategic planning, capability building, and managing executive-level client relationships within the EMEA market Change management experience Where and how you'll work This is a permanent position based in our Hammersmith, London office. We embrace a hybrid approach to work. You'll spend two days a week in the office. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Senior Manager, Payment Operations
Liberty Blume Bradford, Yorkshire
We're looking for a Senior Manager, Payment Operations to be based in Bradford. This is a 15 month maternity cover. Our mission is to provide simple and efficient processing with controlled, high-quality service, enabling our customers to excel in their own service delivery. The Payment Operations team is responsible for several key areas including End-to-end processing of all financial transactions such as billing, customer payments, accounts payable & receivable, in compliance with supplier accounts, applicable legislation and internal policies Operational cash forecasting and working capital tracking Processing supplier payments & employee expenses This is a key role within the Payment Operations function, with a dedicated focus on the Sunrise GmbH account. As Senior Manager of the Sunrise Purchase to Pay (P2P) Team, the role will act as workstream lead across invoice processing, query management and operational procurement activities delivered on behalf of Sunrise. The position will also play a central role in driving transformation and supporting Sunrise's P2P initiatives, ensuring services are delivered in line with agreed SLAs and KPIs. Reporting to the Payment Operations Director, the role will oversee the accurate, efficient and controlled delivery of P2P operations. It will be accountable for consistently delivering high-quality outcomes, providing strategic support and input to the Head of P2P at Sunrise, and collaborating with key stakeholders to identify, implement and embed both technical and practical solutions. We are relationship-focused and aim to partner closely with the business to drive, promote and embed meaningful organisational growth. This is an excellent opportunity to work as part of a collaborative Payment Operations team. In return, we offer training and development opportunities to support your leadership capability and career progression, alongside structured reviews focused on career development and job satisfaction. What will you be doing? Identify opportunities for digital innovation and improvement across various Payment Operations functions Collaborate with Transformation and Technology teams to define Payment Operations digital needs Lead digital transformation changes within Payment Operations functions Facilitate the implementation of new technology by supporting testing requirements within the designated delivery timelines Reimagine operational processes to drive a best in class, end-state solution whilst aligning with market needs Ensuring accurate and efficient delivery of all payment operations processes and providing leadership to the wider team in order to achieve KPI's and deliverables Leading and resolving all high profile customer escalations Key contact to Sunrise, working with senior stakeholders to ensure fast query resolution and excellent customer service Continuously review current processes, identify improvements and work with Digital Teams to deliver a solution Responsible for coordinating with all teams within Payment Operations to improve the customer experience Responsibility for delivery of any changes to operational structures Essential Experience working within a fast paced accounts payable or accounts receivable department & delivering to timelines Experience of delivering process improvements and transformation change within a transactional finance department Strong excel skills essential Attention to detail Clear and concise written communication skills Strong verbal communication skills to explain issues and provide clear and important interpretation of analysis conducted To be able to lead and control meetings with senior stakeholders Be able to present information in a clear and concise format Stakeholder management (up to and including ExCom isn't essential but would be beneficial) - to be able to understand finance and operational customers' needs and requirements to provide excellent customer service Organisation & time management Ability to work under pressure whilst maintaining customer excellence Experience co ordinating change programs that feed into multiple teams from an operational perspective Resilience People management Managing and implementing compliance controls Desirable Strong understanding of SAP & Ariba In depth understanding of a P2P function Agile worker Training & development Project management Operational understanding of SOX & IFRS Reporting experience Knowledge of basic accounting principles Collaboration working across internal and external teams in multiple offices to deliver improvements and standard process within the team Ability to work under pressure & meet targets without compromising on quality Solution driven - problem solver, open to change and different ways of doing things Keen interest in automation technology and driving operational improvement. Develops great relationships, is straight up and fair, always credible, accessible and approachable. Is mindful of the commercial aspects and impacts on people Create a smart disruption by challenging the way things are done, having a critical eye, learning from activities and being prepared to try new ways of doing things. Ability to adopt a consultative approach with our partners What's in it for you? Competitive salary 25 days annual leave with the option to purchase 5 more. Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service. Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more. Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast paced and passionate team Who We Are a Liberty Global company, is a rapidly growing business services provider, specialising in tech enabled back office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background.
Sep 24, 2026
Full time
We're looking for a Senior Manager, Payment Operations to be based in Bradford. This is a 15 month maternity cover. Our mission is to provide simple and efficient processing with controlled, high-quality service, enabling our customers to excel in their own service delivery. The Payment Operations team is responsible for several key areas including End-to-end processing of all financial transactions such as billing, customer payments, accounts payable & receivable, in compliance with supplier accounts, applicable legislation and internal policies Operational cash forecasting and working capital tracking Processing supplier payments & employee expenses This is a key role within the Payment Operations function, with a dedicated focus on the Sunrise GmbH account. As Senior Manager of the Sunrise Purchase to Pay (P2P) Team, the role will act as workstream lead across invoice processing, query management and operational procurement activities delivered on behalf of Sunrise. The position will also play a central role in driving transformation and supporting Sunrise's P2P initiatives, ensuring services are delivered in line with agreed SLAs and KPIs. Reporting to the Payment Operations Director, the role will oversee the accurate, efficient and controlled delivery of P2P operations. It will be accountable for consistently delivering high-quality outcomes, providing strategic support and input to the Head of P2P at Sunrise, and collaborating with key stakeholders to identify, implement and embed both technical and practical solutions. We are relationship-focused and aim to partner closely with the business to drive, promote and embed meaningful organisational growth. This is an excellent opportunity to work as part of a collaborative Payment Operations team. In return, we offer training and development opportunities to support your leadership capability and career progression, alongside structured reviews focused on career development and job satisfaction. What will you be doing? Identify opportunities for digital innovation and improvement across various Payment Operations functions Collaborate with Transformation and Technology teams to define Payment Operations digital needs Lead digital transformation changes within Payment Operations functions Facilitate the implementation of new technology by supporting testing requirements within the designated delivery timelines Reimagine operational processes to drive a best in class, end-state solution whilst aligning with market needs Ensuring accurate and efficient delivery of all payment operations processes and providing leadership to the wider team in order to achieve KPI's and deliverables Leading and resolving all high profile customer escalations Key contact to Sunrise, working with senior stakeholders to ensure fast query resolution and excellent customer service Continuously review current processes, identify improvements and work with Digital Teams to deliver a solution Responsible for coordinating with all teams within Payment Operations to improve the customer experience Responsibility for delivery of any changes to operational structures Essential Experience working within a fast paced accounts payable or accounts receivable department & delivering to timelines Experience of delivering process improvements and transformation change within a transactional finance department Strong excel skills essential Attention to detail Clear and concise written communication skills Strong verbal communication skills to explain issues and provide clear and important interpretation of analysis conducted To be able to lead and control meetings with senior stakeholders Be able to present information in a clear and concise format Stakeholder management (up to and including ExCom isn't essential but would be beneficial) - to be able to understand finance and operational customers' needs and requirements to provide excellent customer service Organisation & time management Ability to work under pressure whilst maintaining customer excellence Experience co ordinating change programs that feed into multiple teams from an operational perspective Resilience People management Managing and implementing compliance controls Desirable Strong understanding of SAP & Ariba In depth understanding of a P2P function Agile worker Training & development Project management Operational understanding of SOX & IFRS Reporting experience Knowledge of basic accounting principles Collaboration working across internal and external teams in multiple offices to deliver improvements and standard process within the team Ability to work under pressure & meet targets without compromising on quality Solution driven - problem solver, open to change and different ways of doing things Keen interest in automation technology and driving operational improvement. Develops great relationships, is straight up and fair, always credible, accessible and approachable. Is mindful of the commercial aspects and impacts on people Create a smart disruption by challenging the way things are done, having a critical eye, learning from activities and being prepared to try new ways of doing things. Ability to adopt a consultative approach with our partners What's in it for you? Competitive salary 25 days annual leave with the option to purchase 5 more. Enjoy your birthday off, plus receive an additional 3 days of annual leave once you reach 5 years of service. Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance, plus many more. Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast paced and passionate team Who We Are a Liberty Global company, is a rapidly growing business services provider, specialising in tech enabled back office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you're curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow! Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background.
Associate/Technical Director - Pavement Asset Management
WSP in the UK & Ireland
Job Description What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. A Little More About Your Role Our Strategic Asset Management team is growing, working across sectors providing advisory and consultancy services to road, rail, aviation, local government and energy clients. As an Associate/Technical Director in Pavement Asset Management, you will be a recognised subject matter expert, responsible for leading and shaping asset management strategies across highways and other sectors. Your role will be fundamental in advising clients on long-term capital investment planning, lifecycle modelling, regulatory compliance, operational efficiency, and data-driven decision making. You will work with senior executives, government agencies, and private sector clients to deliver high impact consulting and technical solutions that improve asset performance and sustainability. Key Responsibilities Lead the development and implementation of pavement asset management frameworks for clients across infrastructure and other sectors (e.g. highways, aviation, maritime, defence). Provide technical leadership on complex projects, applying expertise in risk-based decision-making, whole-life asset planning, information management and regulatory compliance. Lead analytical staff and technical experts to inform long-term capital investment programmes. Work with clients to understand how they currently manage their assets and how they would like to manage their assets in the future. Advise client and stakeholders on best practices, business transformation and data-driven asset management solutions. Lead and manage tenders to support the production of high-quality winning submissions. Act as a lead advisor, ensuring the integration of technology (Enterprise Asset Management (EAM) systems, Computerised Maintenance Management Systems (CMMS) or Decision Support Tools (DSTs) to enhance asset performance and resilience. Oversee and manage consulting projects, ensuring they are delivered on time, within budget and exceed client expectations. Drive innovation by identifying opportunities for process improvement, adoption of new technology and development of sustainability initiatives. Build and maintain strong client relationships, representing WSP externally in professional societies, conferences and industry forums. Mentor and develop a team of consultants, fostering a high-performance, collaborative culture and ensuring all safety, health and well being (SH&W) requirements are met. What We Will Be Looking For You To Demonstrate Extensive experience in pavement asset management planning and engineering, infrastructure consulting, or a related field, with a proven track record in business development and project leadership. A demonstrable experience and understanding of pavement asset management practices and theory, and business strategy. A strong expertise in ISO 55000, asset lifecycle planning, investment planning, risk-based asset management strategies and digital transformation in asset management. Broad knowledge of the Pavement-specific standards, including DMRB, MCHW and AASHTO, other international standards will also be considered. Leadership and decision making skills, with the ability to manage large-scale, high-impact projects and advise senior leadership. The capability to engage and present to clients the creative and innovative development of engineering technology, contributing to continuous improvement systems. Excellent communication skills to convey new concepts and ideas to technical and non-technical colleagues effectively, both verbally and in writing, including in presentations. Experience of working with asset data systems, including configuring or specifying EAM, CMMS and DSTs. Knowledge of Pavement-specific systems preferable. Strong project management skills, having delivered tasks or projects that include planning, managing and completing deliverables. A strong network within the highways, or broader infrastructure industry. Including National Highways and UK Local Highways Authorities. Focus on Academic/research/higher education engagement encouraged. Professional registration, such as being Chartered or Incorporated. A desire to work and collaborate in a variety of styles: in large teams, small teams and independently; both online and in person. A BSc/BEng or MSc/MEng or equivalent in a relevant discipline. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. About Us We are one of the world's leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Sep 24, 2026
Full time
Job Description What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. A Little More About Your Role Our Strategic Asset Management team is growing, working across sectors providing advisory and consultancy services to road, rail, aviation, local government and energy clients. As an Associate/Technical Director in Pavement Asset Management, you will be a recognised subject matter expert, responsible for leading and shaping asset management strategies across highways and other sectors. Your role will be fundamental in advising clients on long-term capital investment planning, lifecycle modelling, regulatory compliance, operational efficiency, and data-driven decision making. You will work with senior executives, government agencies, and private sector clients to deliver high impact consulting and technical solutions that improve asset performance and sustainability. Key Responsibilities Lead the development and implementation of pavement asset management frameworks for clients across infrastructure and other sectors (e.g. highways, aviation, maritime, defence). Provide technical leadership on complex projects, applying expertise in risk-based decision-making, whole-life asset planning, information management and regulatory compliance. Lead analytical staff and technical experts to inform long-term capital investment programmes. Work with clients to understand how they currently manage their assets and how they would like to manage their assets in the future. Advise client and stakeholders on best practices, business transformation and data-driven asset management solutions. Lead and manage tenders to support the production of high-quality winning submissions. Act as a lead advisor, ensuring the integration of technology (Enterprise Asset Management (EAM) systems, Computerised Maintenance Management Systems (CMMS) or Decision Support Tools (DSTs) to enhance asset performance and resilience. Oversee and manage consulting projects, ensuring they are delivered on time, within budget and exceed client expectations. Drive innovation by identifying opportunities for process improvement, adoption of new technology and development of sustainability initiatives. Build and maintain strong client relationships, representing WSP externally in professional societies, conferences and industry forums. Mentor and develop a team of consultants, fostering a high-performance, collaborative culture and ensuring all safety, health and well being (SH&W) requirements are met. What We Will Be Looking For You To Demonstrate Extensive experience in pavement asset management planning and engineering, infrastructure consulting, or a related field, with a proven track record in business development and project leadership. A demonstrable experience and understanding of pavement asset management practices and theory, and business strategy. A strong expertise in ISO 55000, asset lifecycle planning, investment planning, risk-based asset management strategies and digital transformation in asset management. Broad knowledge of the Pavement-specific standards, including DMRB, MCHW and AASHTO, other international standards will also be considered. Leadership and decision making skills, with the ability to manage large-scale, high-impact projects and advise senior leadership. The capability to engage and present to clients the creative and innovative development of engineering technology, contributing to continuous improvement systems. Excellent communication skills to convey new concepts and ideas to technical and non-technical colleagues effectively, both verbally and in writing, including in presentations. Experience of working with asset data systems, including configuring or specifying EAM, CMMS and DSTs. Knowledge of Pavement-specific systems preferable. Strong project management skills, having delivered tasks or projects that include planning, managing and completing deliverables. A strong network within the highways, or broader infrastructure industry. Including National Highways and UK Local Highways Authorities. Focus on Academic/research/higher education engagement encouraged. Professional registration, such as being Chartered or Incorporated. A desire to work and collaborate in a variety of styles: in large teams, small teams and independently; both online and in person. A BSc/BEng or MSc/MEng or equivalent in a relevant discipline. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. About Us We are one of the world's leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Transformation Senior Director Transformation London
Accordion Partners
We are the better way to work in finance. As private equity's value creation partner, we sit at the heart of PE-where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value-supporting the office of the CFO to drive end-to-end value creation. If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment. As we build our European footprint, the London office presents a unique entrepreneurial opportunity to shape our presence and accelerate growth across the region-while benefiting from the support and stability of an established, industry-leading firm. Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark. Transformation With the increase in complexity of the business environment and transactions, CFOs of private equity backed companies are increasingly being looked towards to drive strategic insights for their business. Finance organisations are no longer simply result reporters, but rather, they couple these results with forward looking data to provide strategic insights which are leveraged to make business decisions. Efficiency of process and meaningful control environments allows for speed of financial reporting with increasingly accurate measures, leaving more time for the finance team to add future enterprise value, rather than look backwards. Accordion's Transformation Practice is comprised of a dedicated team providing strategic advice to support PE backed portfolio companies on a wide range of transactions and events, including profitability improvements, finance process optimisation, liquidity enhancements and digital transformation transaction. We are doers and problem solvers - making sense of complexity and bolstering sponsors' value creation theses. This role will be based in our London office. Ideal candidates should be local to the desired location, with the flexibility to work remotely 1-2 days a week, blending the best of both worlds for efficiency and collaboration. What You'll Do: Work closely with other team members to serve clients within the office of the CFO of private equity portfolio companies, in the areas of finance strategy and processes improvements such as: Capability and Maturity assessments Operating Model Design Technology Optimisation and Roadmaps Design and Process Enhancement across areas including order-to-cash, procure-to-pay, record-to-report and FP&A Assess and recommend change management processes Drive initiatives to increase effectiveness, reduce costs and improve profit/shareholder value Develop and implement KPI dashboards and tracking tools Bring deep financial expertise and strong experience leading practices to engagements Manage multiple client engagements at the same time, ensure projects are on track, manage client expectations and perform course corrections when necessary Interact and build relationships with C-suite personnel at portfolio company as well as representatives from Private Equity sponsors Regular and extensive travel across Europe to work with clients in the relevant jurisdictions Assist in growing the firm by identifying and driving business development activities Identify and sponsor internal initiatives You Have: Minimum 12+ years of relevant professional experience working in a client serving role at a top-tier accounting or financial advisory firm, and/or mix of client service and private industry experience at a senior level Proven experience successfully managing multiple projects at the same time, managing not only client/sponsor dynamics but internal team dynamics as well Bachelor's degree in Accounting, Finance or related field. MBA is a plus A strong and up-to date knowledge of strategic finance best practices specifically related to the professionalisation of the finance function Subject matter expert in financial business processes including order-to-cash, procure-to-pay, record-to-report, FP&A, as well as other functions within the CFO's portfolio Extensive expertise related to the design and implementation of strategies, processes and technology which increase effectiveness, reduce costs and improve profit/shareholder value Experience designing and enhancing financial processes including Finance Automation and Technology deployment Experience performing financial and operational assessments Experience driving strategic finance transformations Experience working with Private Equity, with an understanding of the unique requirements of the Private Equity consulting environment Strong Excel and PowerPoint skills Strong client service mindset You Are: A self-starter with a strong work ethic A leader of others; you lead by example A strong team player, able to work with team members across all levels Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing). Excited to be part of a growing team, with a focus on driving future growth Full of entrepreneurial spirit and comfortable in a fluid, flat organization Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies Passionate about delivering exceptional client service Someone who enjoys mentoring others and doing meaningful work Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, military status, or any other status protected under law. Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Sep 24, 2026
Full time
We are the better way to work in finance. As private equity's value creation partner, we sit at the heart of PE-where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value-supporting the office of the CFO to drive end-to-end value creation. If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment. As we build our European footprint, the London office presents a unique entrepreneurial opportunity to shape our presence and accelerate growth across the region-while benefiting from the support and stability of an established, industry-leading firm. Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark. Transformation With the increase in complexity of the business environment and transactions, CFOs of private equity backed companies are increasingly being looked towards to drive strategic insights for their business. Finance organisations are no longer simply result reporters, but rather, they couple these results with forward looking data to provide strategic insights which are leveraged to make business decisions. Efficiency of process and meaningful control environments allows for speed of financial reporting with increasingly accurate measures, leaving more time for the finance team to add future enterprise value, rather than look backwards. Accordion's Transformation Practice is comprised of a dedicated team providing strategic advice to support PE backed portfolio companies on a wide range of transactions and events, including profitability improvements, finance process optimisation, liquidity enhancements and digital transformation transaction. We are doers and problem solvers - making sense of complexity and bolstering sponsors' value creation theses. This role will be based in our London office. Ideal candidates should be local to the desired location, with the flexibility to work remotely 1-2 days a week, blending the best of both worlds for efficiency and collaboration. What You'll Do: Work closely with other team members to serve clients within the office of the CFO of private equity portfolio companies, in the areas of finance strategy and processes improvements such as: Capability and Maturity assessments Operating Model Design Technology Optimisation and Roadmaps Design and Process Enhancement across areas including order-to-cash, procure-to-pay, record-to-report and FP&A Assess and recommend change management processes Drive initiatives to increase effectiveness, reduce costs and improve profit/shareholder value Develop and implement KPI dashboards and tracking tools Bring deep financial expertise and strong experience leading practices to engagements Manage multiple client engagements at the same time, ensure projects are on track, manage client expectations and perform course corrections when necessary Interact and build relationships with C-suite personnel at portfolio company as well as representatives from Private Equity sponsors Regular and extensive travel across Europe to work with clients in the relevant jurisdictions Assist in growing the firm by identifying and driving business development activities Identify and sponsor internal initiatives You Have: Minimum 12+ years of relevant professional experience working in a client serving role at a top-tier accounting or financial advisory firm, and/or mix of client service and private industry experience at a senior level Proven experience successfully managing multiple projects at the same time, managing not only client/sponsor dynamics but internal team dynamics as well Bachelor's degree in Accounting, Finance or related field. MBA is a plus A strong and up-to date knowledge of strategic finance best practices specifically related to the professionalisation of the finance function Subject matter expert in financial business processes including order-to-cash, procure-to-pay, record-to-report, FP&A, as well as other functions within the CFO's portfolio Extensive expertise related to the design and implementation of strategies, processes and technology which increase effectiveness, reduce costs and improve profit/shareholder value Experience designing and enhancing financial processes including Finance Automation and Technology deployment Experience performing financial and operational assessments Experience driving strategic finance transformations Experience working with Private Equity, with an understanding of the unique requirements of the Private Equity consulting environment Strong Excel and PowerPoint skills Strong client service mindset You Are: A self-starter with a strong work ethic A leader of others; you lead by example A strong team player, able to work with team members across all levels Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing). Excited to be part of a growing team, with a focus on driving future growth Full of entrepreneurial spirit and comfortable in a fluid, flat organization Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies Passionate about delivering exceptional client service Someone who enjoys mentoring others and doing meaningful work Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, military status, or any other status protected under law. Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Director, Global Head of Proposals - Services
Citigroup Inc.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving, and communication to Citi's Services business. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: The Global Head of Proposals is a director-level leadership role with full accountability for the strategy, quality, operational excellence, and future transformation of Citi Treasury & Trade Solutions (TTS) global proposals function. This individual will lead five regional cluster teams and manage a strategic third-party vendor relationship, collectively responsible for producing professional, high-impact proposals across all TTS service lines and client segments. This is a role for a leader who can simultaneously deliver operational excellence today while boldly preparing the function - and the people within it - for an AI-enabled, rapidly evolving future. As Citi's solutions portfolio expands and client expectations grow more sophisticated, the proposals function must evolve in lockstep: faster, smarter, more personalised, and consistently of the highest standard. The successful candidate will bring deep expertise in proposals and bid management, exceptional people leadership skills, a genuine passion for quality and client-centricity, and the vision and courage to drive meaningful transformation across a globally distributed team What you'll do: Design and lead a structured solutions upskilling programme for all proposals professionals globally, covering the full breadth of TTS products and services including cash management, trade finance, liquidity solutions, payments, escrow, and digital treasury tools. Partner with Product, Sales, and Subject Matter Experts to develop accessible, engaging learning content that translates complex product capabilities into clear, client-relevant value propositions. Establish a regular cadence of solutions briefings, product deep-dives, and knowledge sessions - ensuring teams are continuously updated as Citi's solutions evolve and new capabilities are launched. Develop a competency framework for proposals professionals that defines expected levels of solutions knowledge by role and seniority, with clear pathways for development and assessment. Embed value-add thinking into the proposals process - training teams not just to describe what Citi offers, but to articulate why it matters to each specific client, connecting solutions to client pain points, strategic objectives, and measurable outcomes. Retain a library of value-add narratives, case studies, and client impact stories that teams can draw upon to enrich proposals with evidence-based, differentiated content. Measure and track solutions knowledge across the function, using assessments, peer reviews, and win/loss analysis to identify gaps and continuously improve the programme. Responsibilities: Define and execute the global proposals vision for Citi's Treasury & Trade Solutions business, setting the direction for five regional cluster teams to deliver high-impact, commercially compelling client proposals. Lead and develop regional team leaders across all clusters, establishing a high-performance culture built on accountability, continuous learning, and measurable results. Establish global standards, quality frameworks, and governance for proposal production - tracking win rates, turnaround times, and client feedback to drive continuous improvement. Design and deliver a solutions upskilling program across the global proposals function, covering cash management, trade finance, liquidity solutions, payments, escrow, and digital treasury tools. Build and lead an industry sector intelligence program that equips proposals professionals with the contextual knowledge needed to position Citi's solutions against each client's specific business environment. Oversee the outsourced vendor relationship - managing contract governance, performance expectations, SLAs, and quality standards to ensure the vendor team operates as a seamless extension of the internal function. Drive the adoption of generative AI, intelligent automation, and advanced analytics across the proposals function - leading the transformation of how proposals are produced, personalized, and optimized at scale. Manage the global proposals budget, allocating resources effectively across internal and external teams to maximize efficiency and responsiveness to business demand. What we'll need from you: Significant experience in proposals, bid management, or related client-facing functions within financial services, transaction banking, or a comparable global institution. Proven track record of leading large, globally distributed teams across multiple geographies and time zones, with direct experience managing regional team leaders. Demonstrated experience managing outsourced or third-party vendor relationships at scale, including contract governance and performance management. Deep understanding of treasury, trade, and transaction banking products and services - with the ability to engage credibly with product specialists and translate complex capabilities into client-relevant narratives. Experience driving significant organisational transformation and change management programmes, including technology adoption and process re-engineering. Strong commercial acumen with a track record of contributing to revenue growth through proposals excellence and win rate improvement. Leadership & Interpersonal Capabilities Exceptional written and verbal communication skills with the ability to craft, review, and elevate compelling, client-centric narratives. Demonstrated ability to influence and engage senior stakeholders across Sales, Product, and Executive leadership without direct authority. Strong analytical mindset with experience using data and metrics to drive performance improvement and resource allocation decisions. Proven ability to build and sustain high-performing, inclusive team cultures across diverse global markets. High cultural intelligence - comfortable leading and engaging with teams across NAM, LATAM, UK & Europe, MEA, and Asia. AI & Technology Readiness Demonstrable curiosity and active engagement with AI, generative tools, and emerging technologies relevant to content production and proposals management. Experience evaluating, piloting, or implementing AI-powered tools within a proposals or content function (highly desirable). Ability to translate complex technology capabilities into practical, human-centred workflows for non-technical teams. Forward-thinking mindset with the ability to anticipate and plan for technological disruption within the function. Education & Credentials Bachelor's degree required; advanced degree (MBA or equivalent) preferred. Professional certifications in bid management (e.g., APMP Foundation or Practitioner) are advantageous. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Job Family Group: Institutional Sales Job Family: Institutional Sales Support Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Sep 24, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving, and communication to Citi's Services business. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview: The Global Head of Proposals is a director-level leadership role with full accountability for the strategy, quality, operational excellence, and future transformation of Citi Treasury & Trade Solutions (TTS) global proposals function. This individual will lead five regional cluster teams and manage a strategic third-party vendor relationship, collectively responsible for producing professional, high-impact proposals across all TTS service lines and client segments. This is a role for a leader who can simultaneously deliver operational excellence today while boldly preparing the function - and the people within it - for an AI-enabled, rapidly evolving future. As Citi's solutions portfolio expands and client expectations grow more sophisticated, the proposals function must evolve in lockstep: faster, smarter, more personalised, and consistently of the highest standard. The successful candidate will bring deep expertise in proposals and bid management, exceptional people leadership skills, a genuine passion for quality and client-centricity, and the vision and courage to drive meaningful transformation across a globally distributed team What you'll do: Design and lead a structured solutions upskilling programme for all proposals professionals globally, covering the full breadth of TTS products and services including cash management, trade finance, liquidity solutions, payments, escrow, and digital treasury tools. Partner with Product, Sales, and Subject Matter Experts to develop accessible, engaging learning content that translates complex product capabilities into clear, client-relevant value propositions. Establish a regular cadence of solutions briefings, product deep-dives, and knowledge sessions - ensuring teams are continuously updated as Citi's solutions evolve and new capabilities are launched. Develop a competency framework for proposals professionals that defines expected levels of solutions knowledge by role and seniority, with clear pathways for development and assessment. Embed value-add thinking into the proposals process - training teams not just to describe what Citi offers, but to articulate why it matters to each specific client, connecting solutions to client pain points, strategic objectives, and measurable outcomes. Retain a library of value-add narratives, case studies, and client impact stories that teams can draw upon to enrich proposals with evidence-based, differentiated content. Measure and track solutions knowledge across the function, using assessments, peer reviews, and win/loss analysis to identify gaps and continuously improve the programme. Responsibilities: Define and execute the global proposals vision for Citi's Treasury & Trade Solutions business, setting the direction for five regional cluster teams to deliver high-impact, commercially compelling client proposals. Lead and develop regional team leaders across all clusters, establishing a high-performance culture built on accountability, continuous learning, and measurable results. Establish global standards, quality frameworks, and governance for proposal production - tracking win rates, turnaround times, and client feedback to drive continuous improvement. Design and deliver a solutions upskilling program across the global proposals function, covering cash management, trade finance, liquidity solutions, payments, escrow, and digital treasury tools. Build and lead an industry sector intelligence program that equips proposals professionals with the contextual knowledge needed to position Citi's solutions against each client's specific business environment. Oversee the outsourced vendor relationship - managing contract governance, performance expectations, SLAs, and quality standards to ensure the vendor team operates as a seamless extension of the internal function. Drive the adoption of generative AI, intelligent automation, and advanced analytics across the proposals function - leading the transformation of how proposals are produced, personalized, and optimized at scale. Manage the global proposals budget, allocating resources effectively across internal and external teams to maximize efficiency and responsiveness to business demand. What we'll need from you: Significant experience in proposals, bid management, or related client-facing functions within financial services, transaction banking, or a comparable global institution. Proven track record of leading large, globally distributed teams across multiple geographies and time zones, with direct experience managing regional team leaders. Demonstrated experience managing outsourced or third-party vendor relationships at scale, including contract governance and performance management. Deep understanding of treasury, trade, and transaction banking products and services - with the ability to engage credibly with product specialists and translate complex capabilities into client-relevant narratives. Experience driving significant organisational transformation and change management programmes, including technology adoption and process re-engineering. Strong commercial acumen with a track record of contributing to revenue growth through proposals excellence and win rate improvement. Leadership & Interpersonal Capabilities Exceptional written and verbal communication skills with the ability to craft, review, and elevate compelling, client-centric narratives. Demonstrated ability to influence and engage senior stakeholders across Sales, Product, and Executive leadership without direct authority. Strong analytical mindset with experience using data and metrics to drive performance improvement and resource allocation decisions. Proven ability to build and sustain high-performing, inclusive team cultures across diverse global markets. High cultural intelligence - comfortable leading and engaging with teams across NAM, LATAM, UK & Europe, MEA, and Asia. AI & Technology Readiness Demonstrable curiosity and active engagement with AI, generative tools, and emerging technologies relevant to content production and proposals management. Experience evaluating, piloting, or implementing AI-powered tools within a proposals or content function (highly desirable). Ability to translate complex technology capabilities into practical, human-centred workflows for non-technical teams. Forward-thinking mindset with the ability to anticipate and plan for technological disruption within the function. Education & Credentials Bachelor's degree required; advanced degree (MBA or equivalent) preferred. Professional certifications in bid management (e.g., APMP Foundation or Practitioner) are advantageous. What we can offer you: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Job Family Group: Institutional Sales Job Family: Institutional Sales Support Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
WES
Project Manager
WES Pontyclun, Mid Glamorgan
We Are WES A Market Leader in Chemical Dosing Solutions What Are We Looking For? Due to continued growth, WES, part of the RSE Group, is looking for a Project Manager to join us on a permanent basis in Pontyclun. This role involves a high degree of technical & commercial understanding and a strong focus on client satisfaction, ensuring all projects are delivered on time, within budget, and to the highest standards of quality and safety. The Project Manager will serve as the primary point of contact for clients, managing all aspects of the project lifecycle and leading a multidisciplinary approach to deliver complex and customized chemical dosing solutions for a variety of industries. Some of Your Key Duties Include: Project planning to achieve the optimum WES, and agreed client installation & delivery dates. Ensuring that when part of a project, design, equipment schedules, P&ID s, layouts, calculations, etc, are all appropriate and suitable to achieve project performance requirements. Project cost & budget management to achieve or improve upon agreed project margins. Materials & equipment procurement to ensure effectiveness and cost / quality balance. Change & variation management & control to maximise opportunity & mitigate risk to project margins, including appropriate contract administration and communication of changes and variations. Ensure that all projects are installed to operational safety requirements, and to comply with the company s and statutory HSEQ policies and regulations. Preparation of documents & information to allow workshop manufacture / assembly of projects to be efficient & effective. Managing customer & WES stakeholder expectations by facilitation of regular project review meetings, progress reports, etc. Planning & preparation of documents & information to allow site installation activities to be undertaken efficiently & effectively. Coordination of system commissioning, certification, & documentation. Contract compliance in respect of timely payment applications, notices, submissions, etc. Ensuring the Business Plan is delivered in alignment with the Chem-Bio Group goals & objectives. Engage in the overriding philosophy of Standardisation & Productisation throughout the project lifecycle & manage internal & external drivers of such. Deliver project milestones consistently on budget with a drive to standardise the products within the Business Stream portfolio. Correctly and effectively interpret and administer contract and commercial terms. Interpretation of the WES proposal, client specification & expectations of all parties. What Do You Need? HNC, HND, BEng or equivalent qualification in Electrical or Mechanical Engineering. Proven track record in Project Management, with an engineering or supervisory background. Good time management, with the ability to multitask, plan and organise day-to-day workloads within a busy environment. Good interpersonal skills with an ability to work with, lead and motivate others, and be able to bring projects to successful completion. Driven, with an ability to work individually and with teams under your direction. Innovative thinking, with an ability to learn, understand, and apply new technologies. Ability to effectively prioritise and execute tasks in a high-pressure environment. Full UK Driving Licence WES - Who Are We? WES is one of the leading suppliers of specialist Chemical Dosing systems in the UK. Simply put, we do it all. Our service offering includes design, manufacture, and installation of innovative chemical dosing solutions for the UK water industry and industrial manufacturing markets. Our nationwide coverage means WES is well placed to offer integrated solutions and support services across the UK. Uniquely, chemical dosing is not a division of WES, it is WES. We believe this gives us cutting edge advantage in the marketplace, and our people are at the forefront of our innovation. WES is part of the RSE group of companies, offering us a unique advantage in the marketplace. RSE is the leading partner of choice in the design, build & maintenance of water treatment & water recycling equipment. Delivering products and services to clients across the UK, RSE s offering to the market focuses on innovation, efficiency, and excellence. RSE Who Are We? Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What We Offer To build successful teams and drive the level of quality that WES is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. Industry-leading salary based on your experience. A flexible career development path, with no restrictions on where your career can go. Holiday Allowance of 25 days + bank holidays. Other Benefits In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future, please apply now.
Sep 24, 2026
Full time
We Are WES A Market Leader in Chemical Dosing Solutions What Are We Looking For? Due to continued growth, WES, part of the RSE Group, is looking for a Project Manager to join us on a permanent basis in Pontyclun. This role involves a high degree of technical & commercial understanding and a strong focus on client satisfaction, ensuring all projects are delivered on time, within budget, and to the highest standards of quality and safety. The Project Manager will serve as the primary point of contact for clients, managing all aspects of the project lifecycle and leading a multidisciplinary approach to deliver complex and customized chemical dosing solutions for a variety of industries. Some of Your Key Duties Include: Project planning to achieve the optimum WES, and agreed client installation & delivery dates. Ensuring that when part of a project, design, equipment schedules, P&ID s, layouts, calculations, etc, are all appropriate and suitable to achieve project performance requirements. Project cost & budget management to achieve or improve upon agreed project margins. Materials & equipment procurement to ensure effectiveness and cost / quality balance. Change & variation management & control to maximise opportunity & mitigate risk to project margins, including appropriate contract administration and communication of changes and variations. Ensure that all projects are installed to operational safety requirements, and to comply with the company s and statutory HSEQ policies and regulations. Preparation of documents & information to allow workshop manufacture / assembly of projects to be efficient & effective. Managing customer & WES stakeholder expectations by facilitation of regular project review meetings, progress reports, etc. Planning & preparation of documents & information to allow site installation activities to be undertaken efficiently & effectively. Coordination of system commissioning, certification, & documentation. Contract compliance in respect of timely payment applications, notices, submissions, etc. Ensuring the Business Plan is delivered in alignment with the Chem-Bio Group goals & objectives. Engage in the overriding philosophy of Standardisation & Productisation throughout the project lifecycle & manage internal & external drivers of such. Deliver project milestones consistently on budget with a drive to standardise the products within the Business Stream portfolio. Correctly and effectively interpret and administer contract and commercial terms. Interpretation of the WES proposal, client specification & expectations of all parties. What Do You Need? HNC, HND, BEng or equivalent qualification in Electrical or Mechanical Engineering. Proven track record in Project Management, with an engineering or supervisory background. Good time management, with the ability to multitask, plan and organise day-to-day workloads within a busy environment. Good interpersonal skills with an ability to work with, lead and motivate others, and be able to bring projects to successful completion. Driven, with an ability to work individually and with teams under your direction. Innovative thinking, with an ability to learn, understand, and apply new technologies. Ability to effectively prioritise and execute tasks in a high-pressure environment. Full UK Driving Licence WES - Who Are We? WES is one of the leading suppliers of specialist Chemical Dosing systems in the UK. Simply put, we do it all. Our service offering includes design, manufacture, and installation of innovative chemical dosing solutions for the UK water industry and industrial manufacturing markets. Our nationwide coverage means WES is well placed to offer integrated solutions and support services across the UK. Uniquely, chemical dosing is not a division of WES, it is WES. We believe this gives us cutting edge advantage in the marketplace, and our people are at the forefront of our innovation. WES is part of the RSE group of companies, offering us a unique advantage in the marketplace. RSE is the leading partner of choice in the design, build & maintenance of water treatment & water recycling equipment. Delivering products and services to clients across the UK, RSE s offering to the market focuses on innovation, efficiency, and excellence. RSE Who Are We? Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What We Offer To build successful teams and drive the level of quality that WES is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. Industry-leading salary based on your experience. A flexible career development path, with no restrictions on where your career can go. Holiday Allowance of 25 days + bank holidays. Other Benefits In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future, please apply now.
Associate/Technical Director - Pavement Asset Management
WSP in the UK & Ireland Manchester, Lancashire
Job Description What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. A Little More About Your Role Our Strategic Asset Management team is growing, working across sectors providing advisory and consultancy services to road, rail, aviation, local government and energy clients. As an Associate/Technical Director in Pavement Asset Management, you will be a recognised subject matter expert, responsible for leading and shaping asset management strategies across highways and other sectors. Your role will be fundamental in advising clients on long-term capital investment planning, lifecycle modelling, regulatory compliance, operational efficiency, and data-driven decision making. You will work with senior executives, government agencies, and private sector clients to deliver high impact consulting and technical solutions that improve asset performance and sustainability. Key Responsibilities Lead the development and implementation of pavement asset management frameworks for clients across infrastructure and other sectors (e.g. highways, aviation, maritime, defence). Provide technical leadership on complex projects, applying expertise in risk-based decision-making, whole-life asset planning, information management and regulatory compliance. Lead analytical staff and technical experts to inform long-term capital investment programmes. Work with clients to understand how they currently manage their assets and how they would like to manage their assets in the future. Advise client and stakeholders on best practices, business transformation and data-driven asset management solutions. Lead and manage tenders to support the production of high-quality winning submissions. Act as a lead advisor, ensuring the integration of technology (Enterprise Asset Management (EAM) systems, Computerised Maintenance Management Systems (CMMS) or Decision Support Tools (DSTs) to enhance asset performance and resilience. Oversee and manage consulting projects, ensuring they are delivered on time, within budget and exceed client expectations. Drive innovation by identifying opportunities for process improvement, adoption of new technology and development of sustainability initiatives. Build and maintain strong client relationships, representing WSP externally in professional societies, conferences and industry forums. Mentor and develop a team of consultants, fostering a high-performance, collaborative culture and ensuring all safety, health and well being (SH&W) requirements are met. What We Will Be Looking For You To Demonstrate Extensive experience in pavement asset management planning and engineering, infrastructure consulting, or a related field, with a proven track record in business development and project leadership. A demonstrable experience and understanding of pavement asset management practices and theory, and business strategy. A strong expertise in ISO 55000, asset lifecycle planning, investment planning, risk-based asset management strategies and digital transformation in asset management. Broad knowledge of the Pavement-specific standards, including DMRB, MCHW and AASHTO, other international standards will also be considered. Leadership and decision making skills, with the ability to manage large-scale, high-impact projects and advise senior leadership. The capability to engage and present to clients the creative and innovative development of engineering technology, contributing to continuous improvement systems. Excellent communication skills to convey new concepts and ideas to technical and non-technical colleagues effectively, both verbally and in writing, including in presentations. Experience of working with asset data systems, including configuring or specifying EAM, CMMS and DSTs. Knowledge of Pavement-specific systems preferable. Strong project management skills, having delivered tasks or projects that include planning, managing and completing deliverables. A strong network within the highways, or broader infrastructure industry. Including National Highways and UK Local Highways Authorities. Focus on Academic/research/higher education engagement encouraged. Professional registration, such as being Chartered or Incorporated. A desire to work and collaborate in a variety of styles: in large teams, small teams and independently; both online and in person. A BSc/BEng or MSc/MEng or equivalent in a relevant discipline. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. About Us We are one of the world's leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Sep 23, 2026
Full time
Job Description What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. A Little More About Your Role Our Strategic Asset Management team is growing, working across sectors providing advisory and consultancy services to road, rail, aviation, local government and energy clients. As an Associate/Technical Director in Pavement Asset Management, you will be a recognised subject matter expert, responsible for leading and shaping asset management strategies across highways and other sectors. Your role will be fundamental in advising clients on long-term capital investment planning, lifecycle modelling, regulatory compliance, operational efficiency, and data-driven decision making. You will work with senior executives, government agencies, and private sector clients to deliver high impact consulting and technical solutions that improve asset performance and sustainability. Key Responsibilities Lead the development and implementation of pavement asset management frameworks for clients across infrastructure and other sectors (e.g. highways, aviation, maritime, defence). Provide technical leadership on complex projects, applying expertise in risk-based decision-making, whole-life asset planning, information management and regulatory compliance. Lead analytical staff and technical experts to inform long-term capital investment programmes. Work with clients to understand how they currently manage their assets and how they would like to manage their assets in the future. Advise client and stakeholders on best practices, business transformation and data-driven asset management solutions. Lead and manage tenders to support the production of high-quality winning submissions. Act as a lead advisor, ensuring the integration of technology (Enterprise Asset Management (EAM) systems, Computerised Maintenance Management Systems (CMMS) or Decision Support Tools (DSTs) to enhance asset performance and resilience. Oversee and manage consulting projects, ensuring they are delivered on time, within budget and exceed client expectations. Drive innovation by identifying opportunities for process improvement, adoption of new technology and development of sustainability initiatives. Build and maintain strong client relationships, representing WSP externally in professional societies, conferences and industry forums. Mentor and develop a team of consultants, fostering a high-performance, collaborative culture and ensuring all safety, health and well being (SH&W) requirements are met. What We Will Be Looking For You To Demonstrate Extensive experience in pavement asset management planning and engineering, infrastructure consulting, or a related field, with a proven track record in business development and project leadership. A demonstrable experience and understanding of pavement asset management practices and theory, and business strategy. A strong expertise in ISO 55000, asset lifecycle planning, investment planning, risk-based asset management strategies and digital transformation in asset management. Broad knowledge of the Pavement-specific standards, including DMRB, MCHW and AASHTO, other international standards will also be considered. Leadership and decision making skills, with the ability to manage large-scale, high-impact projects and advise senior leadership. The capability to engage and present to clients the creative and innovative development of engineering technology, contributing to continuous improvement systems. Excellent communication skills to convey new concepts and ideas to technical and non-technical colleagues effectively, both verbally and in writing, including in presentations. Experience of working with asset data systems, including configuring or specifying EAM, CMMS and DSTs. Knowledge of Pavement-specific systems preferable. Strong project management skills, having delivered tasks or projects that include planning, managing and completing deliverables. A strong network within the highways, or broader infrastructure industry. Including National Highways and UK Local Highways Authorities. Focus on Academic/research/higher education engagement encouraged. Professional registration, such as being Chartered or Incorporated. A desire to work and collaborate in a variety of styles: in large teams, small teams and independently; both online and in person. A BSc/BEng or MSc/MEng or equivalent in a relevant discipline. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. About Us We are one of the world's leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Capital Markets COO - Corporate FX Business Manager
Marex
Role Summary Marex is seeking a high-calibre Capital Markets COO / Business Management professional to support the strategic development and governance of its Capital Markets business. This front-office aligned role will work closely with Sales, Trading, Support and Control Functions, Senior Management and key infrastructure teams to drive business growth, strategic delivery, operational efficiency and regulatory readiness across the Capital Markets platform. A primary focus of the role is to provide Corporate FX and Payments product and commercial leadership, ensuring technology priorities align with business objectives, client needs and revenue growth opportunities. Additionally, the individual will be required to lead and coordinate various commercial initiatives, requiring strong stakeholder management, the ability to influence senior audiences, and a proven track record of delivering large-scale business change. This is a hands-on role for someone comfortable operating in a fast-paced environment and able to juggle project execution and day-to-day business management. Role Summary Marex is seeking a high-calibre Capital Markets COO / Business Management professional to support the strategic development and governance of its Capital Markets business. This front-office aligned role will work closely with Sales, Trading, Support and Control Functions, Senior Management and key infrastructure teams to drive business growth, strategic delivery, operational efficiency and regulatory readiness across the Capital Markets platform. A primary focus of the role is to provide Corporate FX and Payments product and commercial leadership, ensuring technology priorities align with business objectives, client & user feedback of the service offering. Additionally, the individual will be required to lead and coordinate various commercial initiatives, requiring strong stakeholder management, the ability to influence senior audiences, and a proven track record of delivering large-scale business change. This is a hands-on role for someone comfortable operating in a fast-paced environment and able to juggle project execution and day-to-day business management. Key Responsibilities Business Management / COO Support Support the Capital Markets COO and senior business heads in the day-to-day management and strategic development of the business. Act as the Product/ Commercial Lead for the Corporate FX & Private Markets FX business, strategically directing and organising business requirements and technology priorities. Work closely with the business to build effective communication channels to understand client & user feedback of the service offering. Drive and coordinate key business initiatives across Capital Markets, from initial concept through to delivery and implementation. Act as a central point of coordination across Front Office, Operations, Technology, Legal, Compliance, Risk and Finance. Track and manage business priorities, strategic workstreams and change initiatives, ensuring clear ownership, governance and timely execution. Prepare high-quality materials for senior management, governance forums and executive stakeholders. Support development of scalable operating models, governance frameworks and management information. Ensure clear escalation and resolution of issues, risks and dependencies. Strategic Projects and Change Delivery Assess new developments and client/business requests for functionality that can be presented to Technology and Management for consideration in a streamlined and efficient manner. Lead discussions with the business in respect of vendor consideration for tactical project delivery versus long-term internal team build. Hold technology accountable for quality of build and achievement of agreed delivery timelines. Lead or support large, business-critical initiatives, including new business launches, capability buildouts and regulatory-driven change. Define project scope, operating models, milestones and delivery plans across multiple stakeholders. Drive execution across complex, cross-functional programmes with competing priorities and dependencies. Ensure delivery is underpinned by strong governance, clear accountability and effective stakeholder communication. Influence and align stakeholders across business, infrastructure and control functions to achieve agreed outcomes. Support initiatives spanning product expansion, market entry, infrastructure development and process transformation. Product, Workflow and Operating Model Support Champion client experience across digital channels, including client portals and interactions with client service teams. Work closely with front office and infrastructure teams to understand and support business activities and workflows. Develop a practical understanding of front-to-back processes, operating models and control frameworks. Support new product, new market and new workflow assessments, including process mapping, control considerations and implementation readiness. Identify opportunities to improve efficiency, scalability and control across business processes. Regulatory, Governance and Control Support the business in maintaining a strong governance and control environment aligned with regulatory expectations. Partner with Compliance, Legal, Risk and Finance on governance, regulatory and policy-related matters. Coordinate responses to audits, regulatory reviews and internal governance actions. Support the preparation of governance materials, committee papers and management reporting. Stakeholder Management Create accountability for adoption and commercialisation of technology products through existing sales teams, identifying where dedicated sales resources may be required. Work closely with marketing on product collateral, content development and distribution channels. Build and maintain strong relationships across Front Office, Operations, Technology and Control Functions. Act as a trusted partner to senior stakeholders, balancing commercial objectives with control considerations. Communicate complex topics clearly and effectively to both senior and technical audiences. Drive alignment and consensus across stakeholders to enable effective delivery. Required Skills And Experience Core Requirements Commercially focused mindset with the ability to assess opportunities through a revenue-generation and business growth lens. Demonstrable experience in a Product, COO, Business Management, Chief of Staff, Strategy / Execution, Commercial Management or Programme Delivery role within financial services or a similarly complex, regulated environment. Proven track record of delivering large-scale, cross-functional business initiatives from concept through to implementation. Strong stakeholder management skills, with the ability to influence, challenge and align senior stakeholders across multiple functions. Experience coordinating delivery across Front Office, Operations, Technology, Compliance, Legal, Risk and Finance. Strong organisational and execution skills, with the ability to manage multiple priorities and drive outcomes. Understanding of key financial regulations (e.g. MiFID II, Payment Service Regulations) Excellent written and verbal communication skills, including preparation of materials for senior stakeholders and governance forums. Strong judgment, problem-solving capability and attention to detail. Desirable Exposure to Capital Markets, in particular Corporate FX & Payments asset classes. Familiarity with: OTC FX across Corporate FX and Private Markets Payments or money movement workflows Collateralised and uncollateralised trading arrangements FX Product knowledge across (Spot, Forwards, NDFs, Options, structured products.) Awareness of relevant regulatory frameworks such as MiFID II and/or PSD. Personal Competencies Highly organised, proactive and delivery-focused. Strong ability to operate under pressure and manage competing priorities. Commercially aware and solution-oriented. Confident operating with senior stakeholders. Able to simplify complex issues and drive practical outcomes. Collaborative, but willing to challenge where necessary.
Sep 23, 2026
Full time
Role Summary Marex is seeking a high-calibre Capital Markets COO / Business Management professional to support the strategic development and governance of its Capital Markets business. This front-office aligned role will work closely with Sales, Trading, Support and Control Functions, Senior Management and key infrastructure teams to drive business growth, strategic delivery, operational efficiency and regulatory readiness across the Capital Markets platform. A primary focus of the role is to provide Corporate FX and Payments product and commercial leadership, ensuring technology priorities align with business objectives, client needs and revenue growth opportunities. Additionally, the individual will be required to lead and coordinate various commercial initiatives, requiring strong stakeholder management, the ability to influence senior audiences, and a proven track record of delivering large-scale business change. This is a hands-on role for someone comfortable operating in a fast-paced environment and able to juggle project execution and day-to-day business management. Role Summary Marex is seeking a high-calibre Capital Markets COO / Business Management professional to support the strategic development and governance of its Capital Markets business. This front-office aligned role will work closely with Sales, Trading, Support and Control Functions, Senior Management and key infrastructure teams to drive business growth, strategic delivery, operational efficiency and regulatory readiness across the Capital Markets platform. A primary focus of the role is to provide Corporate FX and Payments product and commercial leadership, ensuring technology priorities align with business objectives, client & user feedback of the service offering. Additionally, the individual will be required to lead and coordinate various commercial initiatives, requiring strong stakeholder management, the ability to influence senior audiences, and a proven track record of delivering large-scale business change. This is a hands-on role for someone comfortable operating in a fast-paced environment and able to juggle project execution and day-to-day business management. Key Responsibilities Business Management / COO Support Support the Capital Markets COO and senior business heads in the day-to-day management and strategic development of the business. Act as the Product/ Commercial Lead for the Corporate FX & Private Markets FX business, strategically directing and organising business requirements and technology priorities. Work closely with the business to build effective communication channels to understand client & user feedback of the service offering. Drive and coordinate key business initiatives across Capital Markets, from initial concept through to delivery and implementation. Act as a central point of coordination across Front Office, Operations, Technology, Legal, Compliance, Risk and Finance. Track and manage business priorities, strategic workstreams and change initiatives, ensuring clear ownership, governance and timely execution. Prepare high-quality materials for senior management, governance forums and executive stakeholders. Support development of scalable operating models, governance frameworks and management information. Ensure clear escalation and resolution of issues, risks and dependencies. Strategic Projects and Change Delivery Assess new developments and client/business requests for functionality that can be presented to Technology and Management for consideration in a streamlined and efficient manner. Lead discussions with the business in respect of vendor consideration for tactical project delivery versus long-term internal team build. Hold technology accountable for quality of build and achievement of agreed delivery timelines. Lead or support large, business-critical initiatives, including new business launches, capability buildouts and regulatory-driven change. Define project scope, operating models, milestones and delivery plans across multiple stakeholders. Drive execution across complex, cross-functional programmes with competing priorities and dependencies. Ensure delivery is underpinned by strong governance, clear accountability and effective stakeholder communication. Influence and align stakeholders across business, infrastructure and control functions to achieve agreed outcomes. Support initiatives spanning product expansion, market entry, infrastructure development and process transformation. Product, Workflow and Operating Model Support Champion client experience across digital channels, including client portals and interactions with client service teams. Work closely with front office and infrastructure teams to understand and support business activities and workflows. Develop a practical understanding of front-to-back processes, operating models and control frameworks. Support new product, new market and new workflow assessments, including process mapping, control considerations and implementation readiness. Identify opportunities to improve efficiency, scalability and control across business processes. Regulatory, Governance and Control Support the business in maintaining a strong governance and control environment aligned with regulatory expectations. Partner with Compliance, Legal, Risk and Finance on governance, regulatory and policy-related matters. Coordinate responses to audits, regulatory reviews and internal governance actions. Support the preparation of governance materials, committee papers and management reporting. Stakeholder Management Create accountability for adoption and commercialisation of technology products through existing sales teams, identifying where dedicated sales resources may be required. Work closely with marketing on product collateral, content development and distribution channels. Build and maintain strong relationships across Front Office, Operations, Technology and Control Functions. Act as a trusted partner to senior stakeholders, balancing commercial objectives with control considerations. Communicate complex topics clearly and effectively to both senior and technical audiences. Drive alignment and consensus across stakeholders to enable effective delivery. Required Skills And Experience Core Requirements Commercially focused mindset with the ability to assess opportunities through a revenue-generation and business growth lens. Demonstrable experience in a Product, COO, Business Management, Chief of Staff, Strategy / Execution, Commercial Management or Programme Delivery role within financial services or a similarly complex, regulated environment. Proven track record of delivering large-scale, cross-functional business initiatives from concept through to implementation. Strong stakeholder management skills, with the ability to influence, challenge and align senior stakeholders across multiple functions. Experience coordinating delivery across Front Office, Operations, Technology, Compliance, Legal, Risk and Finance. Strong organisational and execution skills, with the ability to manage multiple priorities and drive outcomes. Understanding of key financial regulations (e.g. MiFID II, Payment Service Regulations) Excellent written and verbal communication skills, including preparation of materials for senior stakeholders and governance forums. Strong judgment, problem-solving capability and attention to detail. Desirable Exposure to Capital Markets, in particular Corporate FX & Payments asset classes. Familiarity with: OTC FX across Corporate FX and Private Markets Payments or money movement workflows Collateralised and uncollateralised trading arrangements FX Product knowledge across (Spot, Forwards, NDFs, Options, structured products.) Awareness of relevant regulatory frameworks such as MiFID II and/or PSD. Personal Competencies Highly organised, proactive and delivery-focused. Strong ability to operate under pressure and manage competing priorities. Commercially aware and solution-oriented. Confident operating with senior stakeholders. Able to simplify complex issues and drive practical outcomes. Collaborative, but willing to challenge where necessary.
VodafoneThree - Employee Relations Lead Newbury, United Kingdom Employee Relations Posted 4 hours ago
Vodafone Group Plc Newbury, Berkshire
Location: Newbury + Hybrid. Salary: Excellent basic salary plus bonus and Vodafone benefits. Working hours: Full time 37.5 hours per week - Monday to Friday. Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We do not require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We are here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We are creating more than the UK's best network. We are helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We are building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You will join a team that genuinely cares - about each other, about our customers, and about the future we are building. From day one, you will be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you will be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We are not just expanding connectivity; we are reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You will work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you will be helping to build a future that works better for everyone. We move at pace, because what we are building matters - and we are learning as we go. We are proud of the progress we have made, but we are just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you will do As an Employee Relations Lead, you will play a pivotal role in shaping the employee experience by providing expert guidance on complex cases, supporting business transformation initiatives, and helping leaders navigate challenging people matters with confidence. You will join a collaborative team that values sound judgement, continuous improvement and a people-first approach, while giving you the opportunity to make a meaningful impact across the organisation. You will provide expert, commercially focused advice on complex and high-risk employee relations matters, ensuring decisions are consistent, compliant and aligned with established frameworks. You will take ownership of complex ER cases from end to end, driving timely and effective resolution while identifying when escalation is required. You will act as a point of support and guidance for ER specialists, sharing expertise and helping build capability across the team. You will maintain a strong focus on UK employment law, risk management and best practice, helping preserve our reputation as a fair, inclusive and responsible employer. You will contribute to the development and enhancement of employee relations and organisational change frameworks. You will lead the ER delivery of organisational change programmes, including TUPE transfers, ensuring consultation processes are managed effectively and compliantly. You will partner with stakeholders across the business to navigate change with clarity, confidence and empathy. You will design and deliver engaging ER training that builds manager capability and promotes consistent decision-making. You will identify trends, risks and opportunities through casework analysis, using insights to drive continuous improvement. You will help enhance ER processes, tools and templates, contributing to a more efficient and effective employee relations service. Who you are In-depth knowledge of UK employment law and its practical application within a complex organisation. Proven experience independently managing and resolving complex employee relations cases. Strong experience supporting and delivering organisational change programmes, including consultation processes and TUPE activities. Excellent stakeholder management skills, with the ability to build trusted relationships at all levels. Strong communication skills, with the confidence to explain complex issues clearly and sensitively. Sound judgement and the ability to balance legal risk, fairness and commercial objectives. A collaborative and inclusive mindset, with a genuine commitment to supporting colleagues and sharing knowledge. A proactive approach to identifying improvements and driving positive change. Resilience and adaptability, with the ability to remain effective in fast-moving and evolving environments. Strong analytical skills, with the ability to identify trends, assess risk and make informed recommendations. A passion for creating positive workplace experiences and fostering an inclusive culture where everyone can succeed. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the Offer an Interview scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are - your personality, creativity, and abilities. Above all, we are looking for authenticity and can't wait to get to know the real you.
Sep 23, 2026
Full time
Location: Newbury + Hybrid. Salary: Excellent basic salary plus bonus and Vodafone benefits. Working hours: Full time 37.5 hours per week - Monday to Friday. Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We do not require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We are here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We are creating more than the UK's best network. We are helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We are building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You will join a team that genuinely cares - about each other, about our customers, and about the future we are building. From day one, you will be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you will be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We are not just expanding connectivity; we are reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You will work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you will be helping to build a future that works better for everyone. We move at pace, because what we are building matters - and we are learning as we go. We are proud of the progress we have made, but we are just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you will do As an Employee Relations Lead, you will play a pivotal role in shaping the employee experience by providing expert guidance on complex cases, supporting business transformation initiatives, and helping leaders navigate challenging people matters with confidence. You will join a collaborative team that values sound judgement, continuous improvement and a people-first approach, while giving you the opportunity to make a meaningful impact across the organisation. You will provide expert, commercially focused advice on complex and high-risk employee relations matters, ensuring decisions are consistent, compliant and aligned with established frameworks. You will take ownership of complex ER cases from end to end, driving timely and effective resolution while identifying when escalation is required. You will act as a point of support and guidance for ER specialists, sharing expertise and helping build capability across the team. You will maintain a strong focus on UK employment law, risk management and best practice, helping preserve our reputation as a fair, inclusive and responsible employer. You will contribute to the development and enhancement of employee relations and organisational change frameworks. You will lead the ER delivery of organisational change programmes, including TUPE transfers, ensuring consultation processes are managed effectively and compliantly. You will partner with stakeholders across the business to navigate change with clarity, confidence and empathy. You will design and deliver engaging ER training that builds manager capability and promotes consistent decision-making. You will identify trends, risks and opportunities through casework analysis, using insights to drive continuous improvement. You will help enhance ER processes, tools and templates, contributing to a more efficient and effective employee relations service. Who you are In-depth knowledge of UK employment law and its practical application within a complex organisation. Proven experience independently managing and resolving complex employee relations cases. Strong experience supporting and delivering organisational change programmes, including consultation processes and TUPE activities. Excellent stakeholder management skills, with the ability to build trusted relationships at all levels. Strong communication skills, with the confidence to explain complex issues clearly and sensitively. Sound judgement and the ability to balance legal risk, fairness and commercial objectives. A collaborative and inclusive mindset, with a genuine commitment to supporting colleagues and sharing knowledge. A proactive approach to identifying improvements and driving positive change. Resilience and adaptability, with the ability to remain effective in fast-moving and evolving environments. Strong analytical skills, with the ability to identify trends, assess risk and make informed recommendations. A passion for creating positive workplace experiences and fostering an inclusive culture where everyone can succeed. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the Offer an Interview scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are - your personality, creativity, and abilities. Above all, we are looking for authenticity and can't wait to get to know the real you.
Production Assistant Team Leader (Night Shift) - 12 month FTC
Nelsons - the home of Rescue Remedy Trefriw, Gwynedd
This is a 12 month fixed term contract, working night shifts. Working Pattern 10pm to 6am-Monday-Friday 12 Month Fixed Term Contract Salary - £15.25 ph plus 30% shift enhancement Initial training will be alongside the day shifts and paid at the standard rate Nature, nurture and wisdom We believe nature holds the key to our emotional and physical wellness, providing gentle yet effective remedies. At Nelsons, we harness these powerful ingredients and infuse them with centuries' worth of expertise to offer traditional treatments for a modern world. We're an award winning, family-owned business, whose passion for providing natural healthcare choices since 1860 continues to drive us today. Nelsons is one of the UK's leading and Europe's longest established manufacturer of natural healthcare products, having built up an impressive portfolio including the world-famous RESCUE Remedy and Teetha What's next? Growth, and lots of it! We're experiencing a significant and exciting period of digital transformation and we're looking for talented, ambitious individuals to help drive meaningful impact across the business. The Role: You will be working as part of a small production team in the production of Spatone products. As acting team leader, you will assume responsibility for the management of the production team, ensuring the team continues to perform efficiently in the absence of the Team Leader and continue to always perform as a leader within the group. You will work according to all necessary Good Manufacturing Practice (GMP), Hygiene and Health & Safety (H&S) requirements to ensure high quality products are produced in accordance with standard operating procedures (SOPs) and regulatory requirements. You will accurately complete all required documentation as specified in the relevant SOP's and undertake routine preventative checks and cleaning of production equipment, utensils, and premises to ensure that the highest standards are maintained. You will also be responsible for delegating production and cleaning activities to team members. Key Responsibilities: Manage the production team, in the absence of team leader and delegate activities when and where required, and continue to support the Team Leader as a leader within the group at all other times Manage production team, to maintain production outputs, ensuring targets and quality standards are met, and all processes used are compliant, as per the SOP's Maintain, and enhance working relationships within the team and across departments. Be responsible for absence and sickness management within the team and ensure adequate staffing levels on the shift Report and work with the site administrator, quality department and production manager when quality or H&S incidents occur to make sure these are covered off in an acceptable and timely manner. Ensure all activities are conducted in compliance with Good Manufacturing Practice (GMP) standards Complete and review all documentation in a timely manner and ensure accuracy is maintained in line with batch right first-time targets (BRFT) Drive a strong Health and Safety culture within the team and ensure all operations are conducted in accordance with Health and Safety regulations Work and help lead team in accordance with the relevant SOP and Batch Production documentation To undertake and assist all training requirements as required to maintain GMP compliance, H&S adherence, and production efficiency Work with and develop production operators to develop their knowledge and skills base of the equipment and processes, in order to develop a well-trained highly efficient team. To ensure that the production area, utensils, and equipment are maintained to the required standard of operation and cleanliness and to maintain a high standard of overall housekeeping To lead and assist production equipment line changeovers To collaborate with the other team members and Team Leaders to ensure and improve production efficiency and maintenance of quality standards To comply with all relevant personal hygiene SOP requirements To undertake any other reasonable task requested by company management To complete any end user inputs into ERP system To attend monthly team briefings and 1-1's This is a 12 month fixed term contract, working night shifts. Contract Details: Working Pattern 10pm to 6am-Monday-Friday 12 Month Fixed Term Contract Salary - £15.25 ph plus 30% shift enhancement Initial training will be alongside the day shifts and paid at the standard rate Nature, nurture and wisdom We believe nature holds the key to our emotional and physical wellness, providing gentle yet effective remedies. At Nelsons, we harness these powerful ingredients and infuse them with centuries' worth of expertise to offer traditional treatments for a modern world. We're an award winning, family-owned business, whose passion for providing natural healthcare choices since 1860 continues to drive us today. Nelsons is one of the UK's leading and Europe's longest established manufacturer of natural healthcare products, having built up an impressive portfolio including the world-famous RESCUE Remedy and Teetha What's next? Growth, and lots of it! We're experiencing a significant and exciting period of digital transformation and we're looking for talented, ambitious individuals to help drive meaningful impact across the business. The Role: You will be working as part of a small production team in the production of Spatone products. As acting team leader, you will assume responsibility for the management of the production team, ensuring the team continues to perform efficiently in the absence of the Team Leader and continue to always perform as a leader within the group. You will work according to all necessary Good Manufacturing Practice (GMP), Hygiene and Health & Safety (H&S) requirements to ensure high quality products are produced in accordance with standard operating procedures (SOPs) and regulatory requirements. You will accurately complete all required documentation as specified in the relevant SOP's and undertake routine preventative checks and cleaning of production equipment, utensils, and premises to ensure that the highest standards are maintained. You will also be responsible for delegating production and cleaning activities to team members. Key Responsibilities: Manage the production team, in the absence of team leader and delegate activities when and where required, and continue to support the Team Leader as a leader within the group at all other times Manage production team, to maintain production outputs, ensuring targets and quality standards are met, and all processes used are compliant, as per the SOP's Maintain, and enhance working relationships within the team and across departments. Be responsible for absence and sickness management within the team and ensure adequate staffing levels on the shift Report and work with the site administrator, quality department and production manager when quality or H&S incidents occur to make sure these are covered off in an acceptable and timely manner. Ensure all activities are conducted in compliance with Good Manufacturing Practice (GMP) standards Complete and review all documentation in a timely manner and ensure accuracy is maintained in line with batch right first-time targets (BRFT) Drive a strong Health and Safety culture within the team and ensure all operations are conducted in accordance with Health and Safety regulations Work and help lead team in accordance with the relevant SOP and Batch Production documentation To undertake and assist all training requirements as required to maintain GMP compliance, H&S adherence, and production efficiency Work with and develop production operators to develop their knowledge and skills base of the equipment and processes, in order to develop a well-trained highly efficient team. To ensure that the production area, utensils, and equipment are maintained to the required standard of operation and cleanliness and to maintain a high standard of overall housekeeping To lead and assist production equipment line changeovers To collaborate with the other team members and Team Leaders to ensure and improve production efficiency and maintenance of quality standards To comply with all relevant personal hygiene SOP requirements To undertake any other reasonable task requested by company management To complete any end user inputs into ERP system To attend monthly team briefings and 1-1's Requirements English and Maths to GCSE Grade C or above (or equivalent) Ability to work accurately, to have a keen eye for detail Experience working in a manufacturing environment, ideally to GMP standards Ability to recognise and work with good hygienic practices Demonstrate good leadership / people management skills Experience with regards to Quality and Health and Safety to support the team to deliver high levels required by the business Basic IT Skills (Microsoft Office) Ability to learn ERP end user function Current and valid driving license Bonus if you have Current and valid counterbalance forklift truck licence Water Industry Process Operator Certificate GMP Training Mechanical ability . click apply for full job details
Sep 23, 2026
Full time
This is a 12 month fixed term contract, working night shifts. Working Pattern 10pm to 6am-Monday-Friday 12 Month Fixed Term Contract Salary - £15.25 ph plus 30% shift enhancement Initial training will be alongside the day shifts and paid at the standard rate Nature, nurture and wisdom We believe nature holds the key to our emotional and physical wellness, providing gentle yet effective remedies. At Nelsons, we harness these powerful ingredients and infuse them with centuries' worth of expertise to offer traditional treatments for a modern world. We're an award winning, family-owned business, whose passion for providing natural healthcare choices since 1860 continues to drive us today. Nelsons is one of the UK's leading and Europe's longest established manufacturer of natural healthcare products, having built up an impressive portfolio including the world-famous RESCUE Remedy and Teetha What's next? Growth, and lots of it! We're experiencing a significant and exciting period of digital transformation and we're looking for talented, ambitious individuals to help drive meaningful impact across the business. The Role: You will be working as part of a small production team in the production of Spatone products. As acting team leader, you will assume responsibility for the management of the production team, ensuring the team continues to perform efficiently in the absence of the Team Leader and continue to always perform as a leader within the group. You will work according to all necessary Good Manufacturing Practice (GMP), Hygiene and Health & Safety (H&S) requirements to ensure high quality products are produced in accordance with standard operating procedures (SOPs) and regulatory requirements. You will accurately complete all required documentation as specified in the relevant SOP's and undertake routine preventative checks and cleaning of production equipment, utensils, and premises to ensure that the highest standards are maintained. You will also be responsible for delegating production and cleaning activities to team members. Key Responsibilities: Manage the production team, in the absence of team leader and delegate activities when and where required, and continue to support the Team Leader as a leader within the group at all other times Manage production team, to maintain production outputs, ensuring targets and quality standards are met, and all processes used are compliant, as per the SOP's Maintain, and enhance working relationships within the team and across departments. Be responsible for absence and sickness management within the team and ensure adequate staffing levels on the shift Report and work with the site administrator, quality department and production manager when quality or H&S incidents occur to make sure these are covered off in an acceptable and timely manner. Ensure all activities are conducted in compliance with Good Manufacturing Practice (GMP) standards Complete and review all documentation in a timely manner and ensure accuracy is maintained in line with batch right first-time targets (BRFT) Drive a strong Health and Safety culture within the team and ensure all operations are conducted in accordance with Health and Safety regulations Work and help lead team in accordance with the relevant SOP and Batch Production documentation To undertake and assist all training requirements as required to maintain GMP compliance, H&S adherence, and production efficiency Work with and develop production operators to develop their knowledge and skills base of the equipment and processes, in order to develop a well-trained highly efficient team. To ensure that the production area, utensils, and equipment are maintained to the required standard of operation and cleanliness and to maintain a high standard of overall housekeeping To lead and assist production equipment line changeovers To collaborate with the other team members and Team Leaders to ensure and improve production efficiency and maintenance of quality standards To comply with all relevant personal hygiene SOP requirements To undertake any other reasonable task requested by company management To complete any end user inputs into ERP system To attend monthly team briefings and 1-1's This is a 12 month fixed term contract, working night shifts. Contract Details: Working Pattern 10pm to 6am-Monday-Friday 12 Month Fixed Term Contract Salary - £15.25 ph plus 30% shift enhancement Initial training will be alongside the day shifts and paid at the standard rate Nature, nurture and wisdom We believe nature holds the key to our emotional and physical wellness, providing gentle yet effective remedies. At Nelsons, we harness these powerful ingredients and infuse them with centuries' worth of expertise to offer traditional treatments for a modern world. We're an award winning, family-owned business, whose passion for providing natural healthcare choices since 1860 continues to drive us today. Nelsons is one of the UK's leading and Europe's longest established manufacturer of natural healthcare products, having built up an impressive portfolio including the world-famous RESCUE Remedy and Teetha What's next? Growth, and lots of it! We're experiencing a significant and exciting period of digital transformation and we're looking for talented, ambitious individuals to help drive meaningful impact across the business. The Role: You will be working as part of a small production team in the production of Spatone products. As acting team leader, you will assume responsibility for the management of the production team, ensuring the team continues to perform efficiently in the absence of the Team Leader and continue to always perform as a leader within the group. You will work according to all necessary Good Manufacturing Practice (GMP), Hygiene and Health & Safety (H&S) requirements to ensure high quality products are produced in accordance with standard operating procedures (SOPs) and regulatory requirements. You will accurately complete all required documentation as specified in the relevant SOP's and undertake routine preventative checks and cleaning of production equipment, utensils, and premises to ensure that the highest standards are maintained. You will also be responsible for delegating production and cleaning activities to team members. Key Responsibilities: Manage the production team, in the absence of team leader and delegate activities when and where required, and continue to support the Team Leader as a leader within the group at all other times Manage production team, to maintain production outputs, ensuring targets and quality standards are met, and all processes used are compliant, as per the SOP's Maintain, and enhance working relationships within the team and across departments. Be responsible for absence and sickness management within the team and ensure adequate staffing levels on the shift Report and work with the site administrator, quality department and production manager when quality or H&S incidents occur to make sure these are covered off in an acceptable and timely manner. Ensure all activities are conducted in compliance with Good Manufacturing Practice (GMP) standards Complete and review all documentation in a timely manner and ensure accuracy is maintained in line with batch right first-time targets (BRFT) Drive a strong Health and Safety culture within the team and ensure all operations are conducted in accordance with Health and Safety regulations Work and help lead team in accordance with the relevant SOP and Batch Production documentation To undertake and assist all training requirements as required to maintain GMP compliance, H&S adherence, and production efficiency Work with and develop production operators to develop their knowledge and skills base of the equipment and processes, in order to develop a well-trained highly efficient team. To ensure that the production area, utensils, and equipment are maintained to the required standard of operation and cleanliness and to maintain a high standard of overall housekeeping To lead and assist production equipment line changeovers To collaborate with the other team members and Team Leaders to ensure and improve production efficiency and maintenance of quality standards To comply with all relevant personal hygiene SOP requirements To undertake any other reasonable task requested by company management To complete any end user inputs into ERP system To attend monthly team briefings and 1-1's Requirements English and Maths to GCSE Grade C or above (or equivalent) Ability to work accurately, to have a keen eye for detail Experience working in a manufacturing environment, ideally to GMP standards Ability to recognise and work with good hygienic practices Demonstrate good leadership / people management skills Experience with regards to Quality and Health and Safety to support the team to deliver high levels required by the business Basic IT Skills (Microsoft Office) Ability to learn ERP end user function Current and valid driving license Bonus if you have Current and valid counterbalance forklift truck licence Water Industry Process Operator Certificate GMP Training Mechanical ability . click apply for full job details
Project Manager
Oneglobal Broking
About Oneglobal On a mission to reinvigorate broking. Oneglobal is a commercial insurance and reinsurance broker set up with the singular focus of improving the way in which businesses around the world manage risk via insurance. We think broking needs a refresh, and that our approach builds that foundation. We have ambitious plans for the future and are looking to grow our talented team. If you would like to find out more about Oneglobal, please visit our website or our LinkedIn page. The role As part of our continued growth, we are seeking an experienced individual to join our team on a 15-month fixed-term contract. The role will work closely with the executive leadership team, namely the Global COO, to lead and deliver operational process improvements and efficiencies, and business transformation projects globally. The role will manage the full project lifecycle, ensuring projects are delivered on time, within budget, and achieve business objectives. This role will specifically lead delivery of the OpenTWINS system migration programme, working closely with the business, IT and third-party delivery partners. This is an exciting opportunity to be part of and shape Oneglobal's growing international network of offices. The successful candidate will have experience in a similar role and will be passionate about project management and delivering proactive solutions for the business. Based in our London office, this role will work collaboratively with key internal stakeholders and third-party suppliers to drive change initiatives that improve efficiency, enhance customer experience, support regulatory compliance, and contribute to the achievement of strategic business objectives. The role will be operating in an inclusive culture with a supportive environment to learn on the job and develop your skillset. Key Accountabilities Own end-to-end delivery of the OpenTWINS system migration and other business transformation projects, ensuring successful implementation and alignment with global strategic goals Define project scope, objectives, deliverables, success measures and delivery approach (e.g. Agile, Waterfall or hybrid) appropriate to each project Develop and maintain detailed project plans, timelines, budgets, and RAID logs (risks, assumptions, issues and dependencies) Establish project governance: chair or support steering committees, and produce RAG-rated status reports and board-level updates Regularly review project success criteria, metrics, and test and deployment management activities, including UAT sign-off and go-live/cutover planning Build and manage a RACI matrix and resource plan across internal teams and third-party suppliers Manage project budgets and track spend against forecast, including ownership of vendor statements of work and purchase orders Facilitate project meetings, workshops and stakeholder updates Build strong relationships with senior leaders, operational teams, brokers and support functions Support the successful adoption of new processes and systems, specifically the implementation of and migration to OpenTWINS, including change impact assessment, training and business readiness Support wider automation, digitisation and transformation programmes Ensure projects comply with regulatory and internal governance requirements Identify and escalate significant risks, issues and dependencies appropriately Coordinate activities with external vendors, consultants, insurers and technology partners, including the OpenTWINS delivery partner Capture lessons learned and support post-implementation benefits realisation Skills & Knowledge Knowledge of the London (re)insurance Market Proven experience delivering system migration, platform implementation, or core system replacement projects, ideally within (re)insurance or financial services Experience of, or exposure to, Lloyd's market systems and processes (e.g. placing, claims, delegated authority); direct experience of OpenTWINS or a comparable Lloyd's/London market platform is highly advantageous Recognised project management qualification (e.g. PRINCE2, APM PMQ, PMP, or an Agile/Scrum certification) desirable Ability to manage third-party vendors and supplier relationships, including statement of work and contract oversight Strong process improvement and problem-solving skills Excellent organisational and project coordination capabilities Strong stakeholder management and communication skills, with the ability to engage confidently at senior and executive level Proficient in Microsoft Excel, Word, PowerPoint, Teams and project management tools (e.g. MS Project, Jira, Smartsheet or similar) Strong analytical and problem-solving abilities Experience managing multiple concurrent projects and budgets Ability to influence and drive change across different levels Ability to manage multiple priorities and work effectively in a fast-paced environment Our goal Our clients are at the forefront of everything we do. As an employee of Oneglobal your contributions matter and drive us towards our ambitious plans for the future. We believe our open working culture will see passionate and enthusiastic people join us to grow the business together and enable us to become an employer of choice. Our commitment Oneglobal is committed to being an equal opportunities employer, ensuring that all employees, prospective employees and clients are treated fairly and with respect and integrity. Please let us know if you require any reasonable adjustments at any point in the application or interview process.
Sep 23, 2026
Full time
About Oneglobal On a mission to reinvigorate broking. Oneglobal is a commercial insurance and reinsurance broker set up with the singular focus of improving the way in which businesses around the world manage risk via insurance. We think broking needs a refresh, and that our approach builds that foundation. We have ambitious plans for the future and are looking to grow our talented team. If you would like to find out more about Oneglobal, please visit our website or our LinkedIn page. The role As part of our continued growth, we are seeking an experienced individual to join our team on a 15-month fixed-term contract. The role will work closely with the executive leadership team, namely the Global COO, to lead and deliver operational process improvements and efficiencies, and business transformation projects globally. The role will manage the full project lifecycle, ensuring projects are delivered on time, within budget, and achieve business objectives. This role will specifically lead delivery of the OpenTWINS system migration programme, working closely with the business, IT and third-party delivery partners. This is an exciting opportunity to be part of and shape Oneglobal's growing international network of offices. The successful candidate will have experience in a similar role and will be passionate about project management and delivering proactive solutions for the business. Based in our London office, this role will work collaboratively with key internal stakeholders and third-party suppliers to drive change initiatives that improve efficiency, enhance customer experience, support regulatory compliance, and contribute to the achievement of strategic business objectives. The role will be operating in an inclusive culture with a supportive environment to learn on the job and develop your skillset. Key Accountabilities Own end-to-end delivery of the OpenTWINS system migration and other business transformation projects, ensuring successful implementation and alignment with global strategic goals Define project scope, objectives, deliverables, success measures and delivery approach (e.g. Agile, Waterfall or hybrid) appropriate to each project Develop and maintain detailed project plans, timelines, budgets, and RAID logs (risks, assumptions, issues and dependencies) Establish project governance: chair or support steering committees, and produce RAG-rated status reports and board-level updates Regularly review project success criteria, metrics, and test and deployment management activities, including UAT sign-off and go-live/cutover planning Build and manage a RACI matrix and resource plan across internal teams and third-party suppliers Manage project budgets and track spend against forecast, including ownership of vendor statements of work and purchase orders Facilitate project meetings, workshops and stakeholder updates Build strong relationships with senior leaders, operational teams, brokers and support functions Support the successful adoption of new processes and systems, specifically the implementation of and migration to OpenTWINS, including change impact assessment, training and business readiness Support wider automation, digitisation and transformation programmes Ensure projects comply with regulatory and internal governance requirements Identify and escalate significant risks, issues and dependencies appropriately Coordinate activities with external vendors, consultants, insurers and technology partners, including the OpenTWINS delivery partner Capture lessons learned and support post-implementation benefits realisation Skills & Knowledge Knowledge of the London (re)insurance Market Proven experience delivering system migration, platform implementation, or core system replacement projects, ideally within (re)insurance or financial services Experience of, or exposure to, Lloyd's market systems and processes (e.g. placing, claims, delegated authority); direct experience of OpenTWINS or a comparable Lloyd's/London market platform is highly advantageous Recognised project management qualification (e.g. PRINCE2, APM PMQ, PMP, or an Agile/Scrum certification) desirable Ability to manage third-party vendors and supplier relationships, including statement of work and contract oversight Strong process improvement and problem-solving skills Excellent organisational and project coordination capabilities Strong stakeholder management and communication skills, with the ability to engage confidently at senior and executive level Proficient in Microsoft Excel, Word, PowerPoint, Teams and project management tools (e.g. MS Project, Jira, Smartsheet or similar) Strong analytical and problem-solving abilities Experience managing multiple concurrent projects and budgets Ability to influence and drive change across different levels Ability to manage multiple priorities and work effectively in a fast-paced environment Our goal Our clients are at the forefront of everything we do. As an employee of Oneglobal your contributions matter and drive us towards our ambitious plans for the future. We believe our open working culture will see passionate and enthusiastic people join us to grow the business together and enable us to become an employer of choice. Our commitment Oneglobal is committed to being an equal opportunities employer, ensuring that all employees, prospective employees and clients are treated fairly and with respect and integrity. Please let us know if you require any reasonable adjustments at any point in the application or interview process.
Solution Advisor - SAP Next Gen - Academy for Customer Success - UK (Hybrid)
SAP SE
Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Solution Advisor - SAP Next Gen - Academy for Customer Success - UK (Hybrid) We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. The official recruitment begins September 2026. By applying to this pipeline position, you have the option to get in contact with us early in the application cycle for our SAP Academy for Customer Success Program starting March 2027. We will host info sessions about the Program in the months ahead The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. WhoYou'll become A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the "subject matter expert" responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP's unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts. What You'll Do As a Solution Advisor within the SAPNext Gen -Academy for Customer Success, you will be responsible to: Successfully complete a10-month program that strengthensthe foundationfor a successful customer-facing career at SAP. Participate in experiential learning opportunities with colleagues from all over the world andacquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies. Receive on-the-job training under the mentorship of a senior Solution Advisor colleaguewhile working with our customers to gain real world experienceand acquire theskills necessary to help guide our customers through their Digital Transformation journey. The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role.After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You willcreate and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. Solution Advisory focus areas: SAP SuccessFactors (HumanCapital Management - HCM)- Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management. SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) -Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains. SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes. SAP Supply Chain Management (SCM) -Knowledge in Supply Chain, Asset Management, Manufacturing,Logistics, or Product and Project lifecycle management. SAP Finance& Spend Management(F&S) - P procurement, What You Bring 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills. Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency. A cooperative and productive approach to working relationships, internally and externally. A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results. An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI. Strong Business Acumen, including demonstrated knowledge of business processes and/or industries. Proficiency in Englishto engage with our global and localnetwork. AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. Strong problem-solving,project management,and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in business acumen and emerging technologies,especially artificial intelligence,paired with a results-oriented approach and the courage to take initiative. About SAP Academy for Customer Success The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential. Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions - all while learning in a dynamic environment and earning competitive pay and benefits. SAP Next Genis our global experience for students and early talent (0-3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business. SAP's employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, ourhybrid work setupconsists ofthree days a week in the office or on-site with customers or partners. We are planning a practical and immersive portion of our program, which will likelyinvolve participants spendingfour (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such,vacation will not be approved during some critical times of the program. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: . For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion . click apply for full job details
Sep 23, 2026
Full time
Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Solution Advisor - SAP Next Gen - Academy for Customer Success - UK (Hybrid) We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. The official recruitment begins September 2026. By applying to this pipeline position, you have the option to get in contact with us early in the application cycle for our SAP Academy for Customer Success Program starting March 2027. We will host info sessions about the Program in the months ahead The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. WhoYou'll become A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the "subject matter expert" responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP's unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts. What You'll Do As a Solution Advisor within the SAPNext Gen -Academy for Customer Success, you will be responsible to: Successfully complete a10-month program that strengthensthe foundationfor a successful customer-facing career at SAP. Participate in experiential learning opportunities with colleagues from all over the world andacquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies. Receive on-the-job training under the mentorship of a senior Solution Advisor colleaguewhile working with our customers to gain real world experienceand acquire theskills necessary to help guide our customers through their Digital Transformation journey. The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role.After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You willcreate and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. Solution Advisory focus areas: SAP SuccessFactors (HumanCapital Management - HCM)- Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management. SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) -Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains. SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes. SAP Supply Chain Management (SCM) -Knowledge in Supply Chain, Asset Management, Manufacturing,Logistics, or Product and Project lifecycle management. SAP Finance& Spend Management(F&S) - P procurement, What You Bring 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills. Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency. A cooperative and productive approach to working relationships, internally and externally. A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results. An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI. Strong Business Acumen, including demonstrated knowledge of business processes and/or industries. Proficiency in Englishto engage with our global and localnetwork. AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. Strong problem-solving,project management,and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in business acumen and emerging technologies,especially artificial intelligence,paired with a results-oriented approach and the courage to take initiative. About SAP Academy for Customer Success The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential. Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions - all while learning in a dynamic environment and earning competitive pay and benefits. SAP Next Genis our global experience for students and early talent (0-3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business. SAP's employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, ourhybrid work setupconsists ofthree days a week in the office or on-site with customers or partners. We are planning a practical and immersive portion of our program, which will likelyinvolve participants spendingfour (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such,vacation will not be approved during some critical times of the program. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: . For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion . click apply for full job details
Ten Group
Private Travel Manager
Ten Group
Elevate Extraordinary Journeys: Join Us as a Private Travel Manager Are you passionate about curating unparalleled travel experiences and building lasting relationships with high-net-worth individuals? Do you thrive in a world of luxury and exclusivity? As part of the new team, you will ignite our members' passion for travel with unrivalled experiences at the most incredible properties and locations, alongside our exclusive access to the best dining and most sought-after entertainment venues around the globe. Private Travel Managers will build deep relationships with their members, becoming experts in their preferences. This isn't just about booking holidays-it's about making personal recommendations for transformative experiences and crafting magical journeys that leave lifelong memories. We're looking for someone who embraces change with confidence-someone who transitions effortlessly in a dynamic environment without compromising service excellence. You'll have the drive to help build and grow our Private Travel division to new heights, contributing your passion and ideas to its long-term success. This is Private Travel X Ten Key Responsibilities: Curate Luxury Itineraries: Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements. Client Relationship Management: Build and maintain strong connections with key private members and family offices, to ensure high levels of satisfaction. Client Acquisition and Networking: Attract new members by promoting luxury travel services, leveraging existing networks, and expanding the client base through regular networking. Event Development and Hosting: Create, attend, and host events to showcase offerings, engage with members, and enhance the visibility of the services provided. Experience Curation and Internal Collaboration: Collaborate with product and content teams to develop unique experiences, work with concierge services, destination specialists, and operations teams to ensure seamless execution of travel plans, and handle sensitive client information with the highest level of discretion and confidentiality. Industry Knowledge: Stay informed about the latest luxury travel trends to continuously enhance the quality of services offered. DMC Partnerships: Leverage and expand strong relationships with Destination Management Companies to ensure premium on-the-ground service and foster long-term collaborations in key destinations. Proven experience as a Travel Manager or Travel Consultant for high net worth or luxury clients, with a strong portfolio of ultra-luxury travel arrangements. Expertise in the global luxury travel market, with established connections and access to exclusive networks and services. Exceptional interpersonal skills, with the ability to engage with and understand the needs of discerning clientele. Strong problem-solving skills, with the ability to handle last-minute changes and challenges with grace and efficiency. Superior organizational skills and attention to detail, ensuring all travel plans are flawlessly executed. Availability to provide round-the-clock service to clients, as needed. Proficiency in using advanced travel management software and luxury travel tools. Added Bonus if experienced with a GDS system. Demonstrate a strong ability to adapt to new challenges, tools, and methodologies in a fast-paced and evolving environment. The ability to transition seamlessly through change without compromising service excellence and are energized by the opportunity to help shape and elevate the Private Travel division, actively contributing to its ongoing growth and success. Guidelines for Hybrid/Home Office : Located in United Kingdom Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement -at least 2x a week in the office A secure home office at your confirmed address, free from background noise or other distractions You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative. To check your internet speed please click here, follow the instructions and once you have your results, please take a screenshot and upload this on your application form. Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way to support development. Rewards designed around you: Acompetitive salarydepending on experience, including rewarding commission structure. Access to a world of professional lifestyle and travel networks - tap into a pool of knowledge Hybrid/Remote working. You can combine working from home and working from the office. If you don't live near our London office then we are open to fully remote working options too. Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave. Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten. Remote Working Holidays- possibilities to Travel and Work anywhere in the world! Employee Discounts.Access to lots of great travel and entertainment discounts as our clients' members would! Be part of our global, dynamic, andinclusive Team, with diversity at its core. Genuinecareer opportunitieswithin a dynamic and international company. Who We Are Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment. To find out more about Ten, please watch this short video This is what we Do! Beside offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten's services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives. As a Certified B Corp company, we join a global community of businesses united by a shared goal of making a positive impact on society and the environment. Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalization platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis. Looking ahead, Ten's strategy revolves around four key areas: Deliver a world-class member experience Invest in technology Expand contracts with new and existing clients Establish a foothold in new markets by leveraging its market-leading service proposition For more information, please watch Ten's Growth Engine Video Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
Sep 23, 2026
Full time
Elevate Extraordinary Journeys: Join Us as a Private Travel Manager Are you passionate about curating unparalleled travel experiences and building lasting relationships with high-net-worth individuals? Do you thrive in a world of luxury and exclusivity? As part of the new team, you will ignite our members' passion for travel with unrivalled experiences at the most incredible properties and locations, alongside our exclusive access to the best dining and most sought-after entertainment venues around the globe. Private Travel Managers will build deep relationships with their members, becoming experts in their preferences. This isn't just about booking holidays-it's about making personal recommendations for transformative experiences and crafting magical journeys that leave lifelong memories. We're looking for someone who embraces change with confidence-someone who transitions effortlessly in a dynamic environment without compromising service excellence. You'll have the drive to help build and grow our Private Travel division to new heights, contributing your passion and ideas to its long-term success. This is Private Travel X Ten Key Responsibilities: Curate Luxury Itineraries: Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements. Client Relationship Management: Build and maintain strong connections with key private members and family offices, to ensure high levels of satisfaction. Client Acquisition and Networking: Attract new members by promoting luxury travel services, leveraging existing networks, and expanding the client base through regular networking. Event Development and Hosting: Create, attend, and host events to showcase offerings, engage with members, and enhance the visibility of the services provided. Experience Curation and Internal Collaboration: Collaborate with product and content teams to develop unique experiences, work with concierge services, destination specialists, and operations teams to ensure seamless execution of travel plans, and handle sensitive client information with the highest level of discretion and confidentiality. Industry Knowledge: Stay informed about the latest luxury travel trends to continuously enhance the quality of services offered. DMC Partnerships: Leverage and expand strong relationships with Destination Management Companies to ensure premium on-the-ground service and foster long-term collaborations in key destinations. Proven experience as a Travel Manager or Travel Consultant for high net worth or luxury clients, with a strong portfolio of ultra-luxury travel arrangements. Expertise in the global luxury travel market, with established connections and access to exclusive networks and services. Exceptional interpersonal skills, with the ability to engage with and understand the needs of discerning clientele. Strong problem-solving skills, with the ability to handle last-minute changes and challenges with grace and efficiency. Superior organizational skills and attention to detail, ensuring all travel plans are flawlessly executed. Availability to provide round-the-clock service to clients, as needed. Proficiency in using advanced travel management software and luxury travel tools. Added Bonus if experienced with a GDS system. Demonstrate a strong ability to adapt to new challenges, tools, and methodologies in a fast-paced and evolving environment. The ability to transition seamlessly through change without compromising service excellence and are energized by the opportunity to help shape and elevate the Private Travel division, actively contributing to its ongoing growth and success. Guidelines for Hybrid/Home Office : Located in United Kingdom Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement -at least 2x a week in the office A secure home office at your confirmed address, free from background noise or other distractions You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative. To check your internet speed please click here, follow the instructions and once you have your results, please take a screenshot and upload this on your application form. Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way to support development. Rewards designed around you: Acompetitive salarydepending on experience, including rewarding commission structure. Access to a world of professional lifestyle and travel networks - tap into a pool of knowledge Hybrid/Remote working. You can combine working from home and working from the office. If you don't live near our London office then we are open to fully remote working options too. Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave. Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten. Remote Working Holidays- possibilities to Travel and Work anywhere in the world! Employee Discounts.Access to lots of great travel and entertainment discounts as our clients' members would! Be part of our global, dynamic, andinclusive Team, with diversity at its core. Genuinecareer opportunitieswithin a dynamic and international company. Who We Are Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment. To find out more about Ten, please watch this short video This is what we Do! Beside offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten's services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives. As a Certified B Corp company, we join a global community of businesses united by a shared goal of making a positive impact on society and the environment. Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalization platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis. Looking ahead, Ten's strategy revolves around four key areas: Deliver a world-class member experience Invest in technology Expand contracts with new and existing clients Establish a foothold in new markets by leveraging its market-leading service proposition For more information, please watch Ten's Growth Engine Video Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
Associate Director, Markets Sales Support
Standard Chartered
Job Summary We are seeking an exceptional Associate Director, Markets Sales Support to join our Global Markets Client & Sales Operations team. This is a high-impact leadership role at the intersection of Sales, Operations, Risk, Technology, and Client Management, supporting the Global Macro Sales Sponsors business. As a trusted advisor and strategic partner to senior Sales leaders, you will drive initiatives that enhance client experience, accelerate onboarding, optimise trade lifecycle processes, and improve Sales productivity across multiple asset classes including FX and Rates. You will play a critical role in delivering operational excellence, managing complex client and Sales escalations, and leading transformation initiatives that create scalable, technology-enabled solutions across the Global Markets franchise. The successful candidate will combine strong Markets product knowledge with exceptional stakeholder management, influencing skills, and a proven transformation mindset, driving innovation, process optimisation, and sustainable change to enhance client outcomes and support the ongoing evolution of the Global Markets business. Key Responsibilities Strategic Partnership & Business Transformation Partner closely with the Global Head of Macro Sales Sponsors and senior Markets stakeholders to execute strategic business initiatives. Act as a catalyst for transformation by identifying opportunities to modernise processes, enhance operating models, and embed digital, client-centric ways of working across the Global Markets franchise. Drive key transformation programmes including: Digital onboarding and e onboarding enhancements. Streamlined client onboarding and account opening frameworks. Risk assessment optimisation and accelerated client classification processes. Legal and documentation prioritisation initiatives. Maintain a strong understanding of Global Markets products, infrastructure developments, and regulatory landscapes. Champion innovation, automation and process transformation initiatives that improve scalability, reduce operational risk, and enhance client outcomes. Sales Enablement & Client Experience Act as a trusted advisor and subject matter expert for Global Markets Sales teams. Deliver first class pre trade and post trade support across the client lifecycle. Partner with Sales teams globally to build a commercially focused and client centric operating model. Lead resolution of complex client and Sales escalations with strong ownership and sound judgement. Ensure the delivery of outstanding client service while supporting business growth objectives. Operational Excellence & Process Optimisation Analyse operational metrics and management information data to identify recurring issues and drive root cause remediation. Design and implement scalable controls, governance frameworks and operational processes. Identify opportunities to automate manual activities and improve workflow efficiency. Support new product launches through process design, operational readiness, testing coordination, and implementation. Collaborate with Operations, Technology and COO teams to continuously enhance trade lifecycle efficiency. Skills And Experience Essential Experience 6+ years of experience within Global Markets, Markets Operations, Sales Support, Middle Office, Client Lifecycle Management, or a related Capital Markets environment. Strong knowledge of Global Markets products with experience supporting FX and Rates businesses; broader multi asset class exposure is highly advantageous. Proven track record managing complex client facing operational processes within investment banking or financial markets. Experience leading cross functional initiatives involving Sales, Operations, Technology, Risk and COO teams. Strong understanding of client onboarding, trade lifecycle processes, operational controls and regulatory requirements. Technical & Professional Skills Advanced knowledge of capital markets products and operational workflows. Exceptional problem solving and root cause analysis capabilities. Strong project management and change management experience. Ability to interpret data, identify trends and implement strategic improvements. Experience driving automation, digitisation and process optimisation initiatives. Qualifications Leadership & Behavioural Competencies Exceptional stakeholder management and relationship building skills. Strong transformation mindset with the ability to challenge existing practices, drive innovation, and lead change through influence, collaboration, and strategic thinking. Strong influencing and communication abilities with senior leadership audiences. Highly organised with the ability to prioritise effectively in a fast paced environment. Self starter who demonstrates ownership, resilience and accountability. Collaborative team player with the ability to lead through influence across global teams. Qualifications Bachelor's degree in Finance, Economics, Business, Mathematics or a related discipline. Professional qualifications such as CFA, FRM, PRINCE2, Lean Six Sigma or equivalent are advantageous. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first aiders and all sorts of self help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Sep 23, 2026
Full time
Job Summary We are seeking an exceptional Associate Director, Markets Sales Support to join our Global Markets Client & Sales Operations team. This is a high-impact leadership role at the intersection of Sales, Operations, Risk, Technology, and Client Management, supporting the Global Macro Sales Sponsors business. As a trusted advisor and strategic partner to senior Sales leaders, you will drive initiatives that enhance client experience, accelerate onboarding, optimise trade lifecycle processes, and improve Sales productivity across multiple asset classes including FX and Rates. You will play a critical role in delivering operational excellence, managing complex client and Sales escalations, and leading transformation initiatives that create scalable, technology-enabled solutions across the Global Markets franchise. The successful candidate will combine strong Markets product knowledge with exceptional stakeholder management, influencing skills, and a proven transformation mindset, driving innovation, process optimisation, and sustainable change to enhance client outcomes and support the ongoing evolution of the Global Markets business. Key Responsibilities Strategic Partnership & Business Transformation Partner closely with the Global Head of Macro Sales Sponsors and senior Markets stakeholders to execute strategic business initiatives. Act as a catalyst for transformation by identifying opportunities to modernise processes, enhance operating models, and embed digital, client-centric ways of working across the Global Markets franchise. Drive key transformation programmes including: Digital onboarding and e onboarding enhancements. Streamlined client onboarding and account opening frameworks. Risk assessment optimisation and accelerated client classification processes. Legal and documentation prioritisation initiatives. Maintain a strong understanding of Global Markets products, infrastructure developments, and regulatory landscapes. Champion innovation, automation and process transformation initiatives that improve scalability, reduce operational risk, and enhance client outcomes. Sales Enablement & Client Experience Act as a trusted advisor and subject matter expert for Global Markets Sales teams. Deliver first class pre trade and post trade support across the client lifecycle. Partner with Sales teams globally to build a commercially focused and client centric operating model. Lead resolution of complex client and Sales escalations with strong ownership and sound judgement. Ensure the delivery of outstanding client service while supporting business growth objectives. Operational Excellence & Process Optimisation Analyse operational metrics and management information data to identify recurring issues and drive root cause remediation. Design and implement scalable controls, governance frameworks and operational processes. Identify opportunities to automate manual activities and improve workflow efficiency. Support new product launches through process design, operational readiness, testing coordination, and implementation. Collaborate with Operations, Technology and COO teams to continuously enhance trade lifecycle efficiency. Skills And Experience Essential Experience 6+ years of experience within Global Markets, Markets Operations, Sales Support, Middle Office, Client Lifecycle Management, or a related Capital Markets environment. Strong knowledge of Global Markets products with experience supporting FX and Rates businesses; broader multi asset class exposure is highly advantageous. Proven track record managing complex client facing operational processes within investment banking or financial markets. Experience leading cross functional initiatives involving Sales, Operations, Technology, Risk and COO teams. Strong understanding of client onboarding, trade lifecycle processes, operational controls and regulatory requirements. Technical & Professional Skills Advanced knowledge of capital markets products and operational workflows. Exceptional problem solving and root cause analysis capabilities. Strong project management and change management experience. Ability to interpret data, identify trends and implement strategic improvements. Experience driving automation, digitisation and process optimisation initiatives. Qualifications Leadership & Behavioural Competencies Exceptional stakeholder management and relationship building skills. Strong transformation mindset with the ability to challenge existing practices, drive innovation, and lead change through influence, collaboration, and strategic thinking. Strong influencing and communication abilities with senior leadership audiences. Highly organised with the ability to prioritise effectively in a fast paced environment. Self starter who demonstrates ownership, resilience and accountability. Collaborative team player with the ability to lead through influence across global teams. Qualifications Bachelor's degree in Finance, Economics, Business, Mathematics or a related discipline. Professional qualifications such as CFA, FRM, PRINCE2, Lean Six Sigma or equivalent are advantageous. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first aiders and all sorts of self help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
ADS GROUP LTD
Head of Data and Analytics
ADS GROUP LTD Farnborough, Hampshire
ADS Group and Farnborough International are embarking on an exciting phase of digital and data transformation and are seeking an experienced Head of Data & Analytics to lead the next stage of this journey. As the UK's trade association for the aerospace, defence, security and space sectors, ADS supports around 2,000 businesses and, together with Farnborough International, delivers world-class events, market intelligence and business support services. The Group is investing significantly in its data capability, placing data, analytics and AI at the heart of strategic decision-making. The Role Reporting to the Chief Information Officer, this is a highly visible leadership role responsible for defining and delivering the Group-wide data and analytics strategy. You will lead the development of a modern enterprise data platform, establish robust data governance and quality frameworks, and create a self-service analytics environment that enables colleagues across the business to make informed, data-driven decisions. This is a unique opportunity to shape how data is used across ADS Group and Farnborough International. Acting as both a strategic leader and a hands-on technical expert, you will work closely with senior stakeholders to ensure data is recognised and leveraged as a strategic business asset. You will oversee the Group's analytics roadmap, reporting ecosystem, data architecture and AI initiatives, while championing a culture of evidence-based decision-making and continuous improvement. You will lead and develop the Data & Analytics team, build strong relationships across the organisation, and identify opportunities to drive operational efficiency, commercial growth and organisational performance through analytics, automation and emerging technologies. The Candidate We are looking for an ambitious and commercially minded data leader with significant experience leading enterprise data and analytics functions. You will have a strong track record of delivering modern cloud-based data platforms and possess expertise across data engineering, architecture, governance and analytics. Experience with Microsoft Azure, Databricks, SQL and Python is essential, alongside a strong understanding of data warehousing, data modelling and information lifecycle management. You will be equally comfortable discussing strategy with executive leaders as you are leading technical conversations with specialists. Exceptional stakeholder management, communication and influencing skills are critical, as is the ability to translate complex business challenges into practical, value-driven data solutions. The successful candidate will be a collaborative and inspiring leader with experience developing high-performing teams and delivering meaningful business outcomes through data. Experience with Power BI, AI and machine learning solutions, DBT, Terraform or relevant Microsoft and Azure certifications would be advantageous. The Contract Permanent, full-time position working 37.5 hours per week, Monday to Friday. Hybrid working arrangement with attendance at our Farnborough office three days per week. Regular travel to our London office as required. Reporting directly to the Chief Information Officer as part of the Data & Technology leadership
Sep 23, 2026
Full time
ADS Group and Farnborough International are embarking on an exciting phase of digital and data transformation and are seeking an experienced Head of Data & Analytics to lead the next stage of this journey. As the UK's trade association for the aerospace, defence, security and space sectors, ADS supports around 2,000 businesses and, together with Farnborough International, delivers world-class events, market intelligence and business support services. The Group is investing significantly in its data capability, placing data, analytics and AI at the heart of strategic decision-making. The Role Reporting to the Chief Information Officer, this is a highly visible leadership role responsible for defining and delivering the Group-wide data and analytics strategy. You will lead the development of a modern enterprise data platform, establish robust data governance and quality frameworks, and create a self-service analytics environment that enables colleagues across the business to make informed, data-driven decisions. This is a unique opportunity to shape how data is used across ADS Group and Farnborough International. Acting as both a strategic leader and a hands-on technical expert, you will work closely with senior stakeholders to ensure data is recognised and leveraged as a strategic business asset. You will oversee the Group's analytics roadmap, reporting ecosystem, data architecture and AI initiatives, while championing a culture of evidence-based decision-making and continuous improvement. You will lead and develop the Data & Analytics team, build strong relationships across the organisation, and identify opportunities to drive operational efficiency, commercial growth and organisational performance through analytics, automation and emerging technologies. The Candidate We are looking for an ambitious and commercially minded data leader with significant experience leading enterprise data and analytics functions. You will have a strong track record of delivering modern cloud-based data platforms and possess expertise across data engineering, architecture, governance and analytics. Experience with Microsoft Azure, Databricks, SQL and Python is essential, alongside a strong understanding of data warehousing, data modelling and information lifecycle management. You will be equally comfortable discussing strategy with executive leaders as you are leading technical conversations with specialists. Exceptional stakeholder management, communication and influencing skills are critical, as is the ability to translate complex business challenges into practical, value-driven data solutions. The successful candidate will be a collaborative and inspiring leader with experience developing high-performing teams and delivering meaningful business outcomes through data. Experience with Power BI, AI and machine learning solutions, DBT, Terraform or relevant Microsoft and Azure certifications would be advantageous. The Contract Permanent, full-time position working 37.5 hours per week, Monday to Friday. Hybrid working arrangement with attendance at our Farnborough office three days per week. Regular travel to our London office as required. Reporting directly to the Chief Information Officer as part of the Data & Technology leadership
Deutsche Bank
Financial Crime Data Science Modelling Team Lead
Deutsche Bank
Job Title Model Development Team Lead for Name List Screening (NLS) & Transaction Screening (TS) - Model Strats Location London Corporate Title Vice President Group Strategic Analytics (GSA) is part of Group Chief Operation Office (GCOO) which acts as the bridge between the Bank's businesses and infrastructure functions to help deliver the efficiency, control, and transformation goals of the Bank. You will work within the wider GSA Control Strats team and lead model development across NS and TS. This includes supporting incumbent models and designing, building and deploying new state-of-the-art (SOTA) models. You will bring strong data science and modelling expertise, a delivery-focused mindset, and a structured, detail-oriented approach to solving complex tasks. You will also drive model tuning, contribute to regulatory and governance deliverables, and collaborate with cross-functional teams including Anti-Financial Crime, Operations and Technology. You will work in a collaborative global team and focus on people development and career growth. What we'll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre. You can expect: Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension 30 days' holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year Your key responsibilities Lead the model development team, setting priorities, standards and ways of working Understand and own end-to-end delivery of new SOTA challenger models Tuning and optimising strategies for incumbent models Design and govern the use of Large Language Models (LLM)-as-judge approaches within alert handling processes (evaluation framework, quality controls, bias/robustness testing and auditability) Document model logic, assumptions, limitations and test outcomes in line with Model Governance and validation standards Partner together with stakeholders to respond to internal audit queries and manage remediation actions and findings Your skills and experience 7+ years' experience developing analytical or machine learning models in financial services (ideally Anti-Financial Crime / Screening) Experience building Natural Language Processing (NLP)/Machine Learning (ML)/Artificial Intelligence (AI) pipelines, including feature engineering, model training, evaluation and monitoring Experience with hyperparameter tuning at scale and experimentation frameworks Strong technical experience with SQL and Python; significant experience with Spark for large-scale data processing Excellent interpersonal skills with demonstrable collaborative leadership capabilities (coaching, mentoring, guiding, delivery ownership and stakeholder engagement) and strong standards for documentation and controls in a regulated environment How we'll support you Flexible working to assist you balance your personal priorities A range of flexible benefits that you can tailor to suit your needs We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards) About us Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers. If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on to discuss. We strive for culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Sep 23, 2026
Full time
Job Title Model Development Team Lead for Name List Screening (NLS) & Transaction Screening (TS) - Model Strats Location London Corporate Title Vice President Group Strategic Analytics (GSA) is part of Group Chief Operation Office (GCOO) which acts as the bridge between the Bank's businesses and infrastructure functions to help deliver the efficiency, control, and transformation goals of the Bank. You will work within the wider GSA Control Strats team and lead model development across NS and TS. This includes supporting incumbent models and designing, building and deploying new state-of-the-art (SOTA) models. You will bring strong data science and modelling expertise, a delivery-focused mindset, and a structured, detail-oriented approach to solving complex tasks. You will also drive model tuning, contribute to regulatory and governance deliverables, and collaborate with cross-functional teams including Anti-Financial Crime, Operations and Technology. You will work in a collaborative global team and focus on people development and career growth. What we'll offer you A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre. You can expect: Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them Competitive salary and non-contributory pension 30 days' holiday plus bank holidays, with the option to purchase additional days Life Assurance and Private Healthcare for you and your family A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year Your key responsibilities Lead the model development team, setting priorities, standards and ways of working Understand and own end-to-end delivery of new SOTA challenger models Tuning and optimising strategies for incumbent models Design and govern the use of Large Language Models (LLM)-as-judge approaches within alert handling processes (evaluation framework, quality controls, bias/robustness testing and auditability) Document model logic, assumptions, limitations and test outcomes in line with Model Governance and validation standards Partner together with stakeholders to respond to internal audit queries and manage remediation actions and findings Your skills and experience 7+ years' experience developing analytical or machine learning models in financial services (ideally Anti-Financial Crime / Screening) Experience building Natural Language Processing (NLP)/Machine Learning (ML)/Artificial Intelligence (AI) pipelines, including feature engineering, model training, evaluation and monitoring Experience with hyperparameter tuning at scale and experimentation frameworks Strong technical experience with SQL and Python; significant experience with Spark for large-scale data processing Excellent interpersonal skills with demonstrable collaborative leadership capabilities (coaching, mentoring, guiding, delivery ownership and stakeholder engagement) and strong standards for documentation and controls in a regulated environment How we'll support you Flexible working to assist you balance your personal priorities A range of flexible benefits that you can tailor to suit your needs We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards) About us Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers. If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on to discuss. We strive for culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Supply Chain GBS Transformation - Senior Manager
Capgemini Invent
Capgemini Invent At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As demand for our Supply Chain and Global Business Services (GBS) transformation offerings continues to grow, we are looking for an experienced Senior Manager to lead workstreams, manage teams and deliver high-quality consulting engagements across Supply Chain GBS strategy and transformation programmes. This role sits within our Intelligent Industry practice and offers strong growth opportunities across Consumer Products, Life Sciences, Automotive, and others. This is an opportunity for an experienced transformation consultant who can lead and deliver end-to-end consulting services spanning diagnostics, process assessment, target operating model design, service management, transition planning, performance improvement and digitally enabled transformation. You will combine structured problem-solving with practical execution and bring a clear understanding of how supply chain services can be redesigned within a GBS environment to improve cost, control, service quality and scalability. The Senior Manager - Supply Chain GBS Transformation is expected to lead from the front in delivery, manage senior client stakeholders with confidence and help build the proposition through thought leadership, proposal support and team development. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth through activities that form part of the following categories: Growing the Supply Chain GBS consulting business Support market development activities, proposition evolution and client campaigns aligned to changing Supply Chain GBS priorities. Contribute to bids, proposals, RFP / RFI responses and account growth initiatives through strong content, insight and delivery credibility. Build trusted working relationships with client stakeholders across Supply Chain, Operations and GBS functions. Develop reusable methods, tools, points of view and delivery assets that strengthen our market offer. Programme delivery Lead workstreams and manage consulting teams on Supply Chain GBS transformation programmes, ensuring quality delivery and strong client outcomes. Analyse current-state processes, identify opportunities for standardisation and efficiency, and support the design of future-state operating models. Drive implementation planning across service transitions, governance, KPI / SLA design, stabilisation and continuous improvement. Translate complex analysis into clear recommendations and executive-ready outputs that support decision-making and change execution. Leadership Play a key role within the Intelligent Industry practice and model a collaborative, delivery-focused team culture. Work closely with account and programme leadership to manage risks, resolve issues and meet client expectations. Support the development of junior team members and contribute to practice capability building. Drive internal contribution - campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities) and offer development. Support learning & development - training to support you and your teams' career development and the in-demand skills within the company. eg. certifications etc Your Profile Significant consulting and/or transformation delivery experience in Supply Chain, GBS, Shared services or Operating model redesign. Demonstrable ability to work effectively in a matrixed environment and collaborate across disciplines to deliver high-quality outcomes. Experience supporting proposition development, account growth and sales activity in a consulting or transformation setting. Utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be generating c.£1m of consulting revenues Proven track record of leading Supply Chain GBS workstreams or programmes with a focus on business-led transformation and operational improvement. Supply Chain expertise across domains such as planning support, order management, logistics support, inventory, master data or performance reporting. Strong understanding of service governance, process standardisation, KPI / SLA design, transition delivery and continuous improvement. Experience coaching junior colleagues and supporting capability development in client and consulting teams. What You'll Love About Working Here As a globally renowned technology and digital leader, we have the responsibility, ambition and capability to contribute to solving major societal questions shaping our future world. Invent for Society reflects our belief that social impact should be embedded in what we do. You will work on high-profile transformation programmes across multiple sectors, supporting clients as they redesign operations, improve performance and build future ready supply chain service models. Need to Know At Capgemini we don't just believe in inclusion, we actively work to make it a reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to support a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements a day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. To help support wellbeing we have trained Mental Health Champions across each of our business areas and have also invested in wellbeing apps such as Thrive and Peppy. CSR We are focused on using technology to create positive social impact. We are working to reduce our carbon footprint and improve access to a more inclusive digital world. Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefit options for you to select to suit your personal circumstances. The package includes a variable element dependent upon grade and on both company and personal performance. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. About Capgemini Capgemini is an AI powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real.
Sep 23, 2026
Full time
Capgemini Invent At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As demand for our Supply Chain and Global Business Services (GBS) transformation offerings continues to grow, we are looking for an experienced Senior Manager to lead workstreams, manage teams and deliver high-quality consulting engagements across Supply Chain GBS strategy and transformation programmes. This role sits within our Intelligent Industry practice and offers strong growth opportunities across Consumer Products, Life Sciences, Automotive, and others. This is an opportunity for an experienced transformation consultant who can lead and deliver end-to-end consulting services spanning diagnostics, process assessment, target operating model design, service management, transition planning, performance improvement and digitally enabled transformation. You will combine structured problem-solving with practical execution and bring a clear understanding of how supply chain services can be redesigned within a GBS environment to improve cost, control, service quality and scalability. The Senior Manager - Supply Chain GBS Transformation is expected to lead from the front in delivery, manage senior client stakeholders with confidence and help build the proposition through thought leadership, proposal support and team development. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth through activities that form part of the following categories: Growing the Supply Chain GBS consulting business Support market development activities, proposition evolution and client campaigns aligned to changing Supply Chain GBS priorities. Contribute to bids, proposals, RFP / RFI responses and account growth initiatives through strong content, insight and delivery credibility. Build trusted working relationships with client stakeholders across Supply Chain, Operations and GBS functions. Develop reusable methods, tools, points of view and delivery assets that strengthen our market offer. Programme delivery Lead workstreams and manage consulting teams on Supply Chain GBS transformation programmes, ensuring quality delivery and strong client outcomes. Analyse current-state processes, identify opportunities for standardisation and efficiency, and support the design of future-state operating models. Drive implementation planning across service transitions, governance, KPI / SLA design, stabilisation and continuous improvement. Translate complex analysis into clear recommendations and executive-ready outputs that support decision-making and change execution. Leadership Play a key role within the Intelligent Industry practice and model a collaborative, delivery-focused team culture. Work closely with account and programme leadership to manage risks, resolve issues and meet client expectations. Support the development of junior team members and contribute to practice capability building. Drive internal contribution - campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities) and offer development. Support learning & development - training to support you and your teams' career development and the in-demand skills within the company. eg. certifications etc Your Profile Significant consulting and/or transformation delivery experience in Supply Chain, GBS, Shared services or Operating model redesign. Demonstrable ability to work effectively in a matrixed environment and collaborate across disciplines to deliver high-quality outcomes. Experience supporting proposition development, account growth and sales activity in a consulting or transformation setting. Utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be generating c.£1m of consulting revenues Proven track record of leading Supply Chain GBS workstreams or programmes with a focus on business-led transformation and operational improvement. Supply Chain expertise across domains such as planning support, order management, logistics support, inventory, master data or performance reporting. Strong understanding of service governance, process standardisation, KPI / SLA design, transition delivery and continuous improvement. Experience coaching junior colleagues and supporting capability development in client and consulting teams. What You'll Love About Working Here As a globally renowned technology and digital leader, we have the responsibility, ambition and capability to contribute to solving major societal questions shaping our future world. Invent for Society reflects our belief that social impact should be embedded in what we do. You will work on high-profile transformation programmes across multiple sectors, supporting clients as they redesign operations, improve performance and build future ready supply chain service models. Need to Know At Capgemini we don't just believe in inclusion, we actively work to make it a reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to support a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements a day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. To help support wellbeing we have trained Mental Health Champions across each of our business areas and have also invested in wellbeing apps such as Thrive and Peppy. CSR We are focused on using technology to create positive social impact. We are working to reduce our carbon footprint and improve access to a more inclusive digital world. Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefit options for you to select to suit your personal circumstances. The package includes a variable element dependent upon grade and on both company and personal performance. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. About Capgemini Capgemini is an AI powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real.
Private Travel Manager
Ten Lifestyle Group Oxford, Oxfordshire
Elevate Extraordinary Journeys: Join Us as a Private Travel Manager Are you passionate about curating unparalleled travel experiences and building lasting relationships with high-net-worth individuals? Do you thrive in a world of luxury and exclusivity? As part of the new team, you will ignite our members' passion for travel with unrivalled experiences at the most incredible properties and locations, alongside our exclusive access to the best dining and most sought-after entertainment venues around the globe. Private Travel Managers will build deep relationships with their members, becoming experts in their preferences. This isn't just about booking holidays-it's about making personal recommendations for transformative experiences and crafting magical journeys that leave lifelong memories. We're looking for someone who embraces change with confidence-someone who transitions effortlessly in a dynamic environment without compromising service excellence. You'll have the drive to help build and grow our Private Travel division to new heights, contributing your passion and ideas to its long-term success. This is Private Travel X Ten Key Responsibilities: Curate Luxury Itineraries: Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements. Client Relationship Management: Build and maintain strong connections with key private members and family offices, to ensure high levels of satisfaction. Client Acquisition and Networking: Attract new members by promoting luxury travel services, leveraging existing networks, and expanding the client base through regular networking. Event Development and Hosting: Create, attend, and host events to showcase offerings, engage with members, and enhance the visibility of the services provided. Experience Curation and Internal Collaboration: Collaborate with product and content teams to develop unique experiences, work with concierge services, destination specialists, and operations teams to ensure seamless execution of travel plans, and handle sensitive client information with the highest level of discretion and confidentiality. Industry Knowledge: Stay informed about the latest luxury travel trends to continuously enhance the quality of services offered. DMC Partnerships: Leverage and expand strong relationships with Destination Management Companies to ensure premium on-the-ground service and foster long-term collaborations in key destinations. Proven experience as a Travel Manager or Travel Consultant for high net worth or luxury clients, with a strong portfolio of ultra-luxury travel arrangements. Expertise in the global luxury travel market, with established connections and access to exclusive networks and services. Exceptional interpersonal skills, with the ability to engage with and understand the needs of discerning clientele. Strong problem-solving skills, with the ability to handle last-minute changes and challenges with grace and efficiency. Superior organizational skills and attention to detail, ensuring all travel plans are flawlessly executed. Availability to provide round-the-clock service to clients, as needed. Proficiency in using advanced travel management software and luxury travel tools. Added Bonus if experienced with a GDS system. Demonstrate a strong ability to adapt to new challenges, tools, and methodologies in a fast-paced and evolving environment. The ability to transition seamlessly through change without compromising service excellence and are energized by the opportunity to help shape and elevate the Private Travel division, actively contributing to its ongoing growth and success. Guidelines for Hybrid/Home Office : Located in United Kingdom Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement -at least 2x a week in the office A secure home office at your confirmed address, free from background noise or other distractions You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative. To check your internet speed please click here, follow the instructions and once you have your results, please take a screenshot and upload this on your application form. Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way to support development. Rewards designed around you: Acompetitive salarydepending on experience, including rewarding commission structure. Access to a world of professional lifestyle and travel networks - tap into a pool of knowledge Hybrid/Remote working. You can combine working from home and working from the office. If you don't live near our London office then we are open to fully remote working options too. Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave. Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten. Remote Working Holidays- possibilities to Travel and Work anywhere in the world! Employee Discounts.Access to lots of great travel and entertainment discounts as our clients' members would! Be part of our global, dynamic, andinclusive Team, with diversity at its core. Genuinecareer opportunitieswithin a dynamic and international company. Who We Are Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment. To find out more about Ten, please watch this short video This is what we Do! Beside offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten's services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives. As a Certified B Corp company, we join a global community of businesses united by a shared goal of making a positive impact on society and the environment. Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalization platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis. Looking ahead, Ten's strategy revolves around four key areas: Deliver a world-class member experience Invest in technology Expand contracts with new and existing clients Establish a foothold in new markets by leveraging its market-leading service proposition For more information, please watch Ten's Growth Engine Video Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
Sep 23, 2026
Full time
Elevate Extraordinary Journeys: Join Us as a Private Travel Manager Are you passionate about curating unparalleled travel experiences and building lasting relationships with high-net-worth individuals? Do you thrive in a world of luxury and exclusivity? As part of the new team, you will ignite our members' passion for travel with unrivalled experiences at the most incredible properties and locations, alongside our exclusive access to the best dining and most sought-after entertainment venues around the globe. Private Travel Managers will build deep relationships with their members, becoming experts in their preferences. This isn't just about booking holidays-it's about making personal recommendations for transformative experiences and crafting magical journeys that leave lifelong memories. We're looking for someone who embraces change with confidence-someone who transitions effortlessly in a dynamic environment without compromising service excellence. You'll have the drive to help build and grow our Private Travel division to new heights, contributing your passion and ideas to its long-term success. This is Private Travel X Ten Key Responsibilities: Curate Luxury Itineraries: Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements. Client Relationship Management: Build and maintain strong connections with key private members and family offices, to ensure high levels of satisfaction. Client Acquisition and Networking: Attract new members by promoting luxury travel services, leveraging existing networks, and expanding the client base through regular networking. Event Development and Hosting: Create, attend, and host events to showcase offerings, engage with members, and enhance the visibility of the services provided. Experience Curation and Internal Collaboration: Collaborate with product and content teams to develop unique experiences, work with concierge services, destination specialists, and operations teams to ensure seamless execution of travel plans, and handle sensitive client information with the highest level of discretion and confidentiality. Industry Knowledge: Stay informed about the latest luxury travel trends to continuously enhance the quality of services offered. DMC Partnerships: Leverage and expand strong relationships with Destination Management Companies to ensure premium on-the-ground service and foster long-term collaborations in key destinations. Proven experience as a Travel Manager or Travel Consultant for high net worth or luxury clients, with a strong portfolio of ultra-luxury travel arrangements. Expertise in the global luxury travel market, with established connections and access to exclusive networks and services. Exceptional interpersonal skills, with the ability to engage with and understand the needs of discerning clientele. Strong problem-solving skills, with the ability to handle last-minute changes and challenges with grace and efficiency. Superior organizational skills and attention to detail, ensuring all travel plans are flawlessly executed. Availability to provide round-the-clock service to clients, as needed. Proficiency in using advanced travel management software and luxury travel tools. Added Bonus if experienced with a GDS system. Demonstrate a strong ability to adapt to new challenges, tools, and methodologies in a fast-paced and evolving environment. The ability to transition seamlessly through change without compromising service excellence and are energized by the opportunity to help shape and elevate the Private Travel division, actively contributing to its ongoing growth and success. Guidelines for Hybrid/Home Office : Located in United Kingdom Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement -at least 2x a week in the office A secure home office at your confirmed address, free from background noise or other distractions You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative. To check your internet speed please click here, follow the instructions and once you have your results, please take a screenshot and upload this on your application form. Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way to support development. Rewards designed around you: Acompetitive salarydepending on experience, including rewarding commission structure. Access to a world of professional lifestyle and travel networks - tap into a pool of knowledge Hybrid/Remote working. You can combine working from home and working from the office. If you don't live near our London office then we are open to fully remote working options too. Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave. Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten. Remote Working Holidays- possibilities to Travel and Work anywhere in the world! Employee Discounts.Access to lots of great travel and entertainment discounts as our clients' members would! Be part of our global, dynamic, andinclusive Team, with diversity at its core. Genuinecareer opportunitieswithin a dynamic and international company. Who We Are Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment. To find out more about Ten, please watch this short video This is what we Do! Beside offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten's services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives. As a Certified B Corp company, we join a global community of businesses united by a shared goal of making a positive impact on society and the environment. Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalization platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis. Looking ahead, Ten's strategy revolves around four key areas: Deliver a world-class member experience Invest in technology Expand contracts with new and existing clients Establish a foothold in new markets by leveraging its market-leading service proposition For more information, please watch Ten's Growth Engine Video Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

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