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Job Title: Financial Officer Location: Winfrith Newburgh Contract Type: 3-6 months Hours: 3 days per week Pay Rate: 17.85 per hour The Role We are seeking an experienced Financial Officer to support a key project at Dorset Innovation Park. This role will focus on reviewing and reconciling historical financial information, analysing income and expenditure from multiple sources, and developing a financial model and dashboard to provide a clear overview of the Park's operational finances. Working closely with Dorset Council and other stakeholders, you will help rationalise legacy financial data, improve financial visibility, and support accurate reporting across the commercial estate. This is an excellent opportunity for a finance professional who enjoys working with complex financial information and delivering meaningful insights. Key Responsibilities Develop and maintain a financial model and dashboard to provide a comprehensive overview of operational finances relating to Dorset Innovation Park. Review and analyse historical expenditure incurred by Dorset Council, ensuring costs are accurately allocated and recorded. Investigate and reconcile income and expenditure from a range of third-party sources. Liaise with Dorset Council colleagues to understand cost codes, budget codes, expenditure, and income associated with the commercial estate. Collate, interpret, and present complex financial information from multiple sources to support reporting and decision-making. Review and rationalise legacy financial data to improve accuracy and transparency. Produce clear management information and financial insights for stakeholders. About You You will ideally have: Experience developing financial models, dashboards, and management reports. Knowledge of service charge accounting within a large commercial estate environment. Experience interpreting management information provided by property managing agents. The ability to analyse, reconcile, and present financial information from multiple sources. Strong stakeholder management and communication skills. Excellent attention to detail and problem-solving abilities. Strong Microsoft Excel and financial analysis skills. Experience working with local authority or council accounting systems would be highly advantageous. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Purpose of the job This is an exciting opportunity for those with strong relationship building skills looking to generate partnerships with businesses to deliver better futures for young people. This role focuses on identifying and securing new income generation opportunities with Corporate Partners. You'll work closely with the Corporate Partnerships Manager in researching and identifying potential new supporters, building our prospect pipeline, making first contact, and helping to develop and present tailored proposals. While you don't need to be an expert from day one, you will bring energy, curiosity, and great interpersonal skills, along with the ability to think strategically, work well within a team and effectively engage external stakeholders about the importance of UK Youth's work. Why work at UK Youth? Every young person deserves a youth worker. UK Youth exists to make that a reality. Our vision is a society that backs every young person - through each spark, struggle and success. As the UK's national infrastructure body for youth work, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important. We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning. Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come. Key responsibilities Support the Corporate Partnerships team to secure income from new corporate organisations and achieve new business targets, including funding for outdoor learning. Identify new corporate opportunities to add to the new business corporate pipeline Pro-actively engage new businesses using a range of methods: e.g. networking at events, cold calls, emails, LinkedIn Lead on the completion of the due diligence process for new partnership opportunities. Support the development of warm relationships with prospective funders and find opportunities to engage them in the work of UK Youth With the support of the Corporate Partnerships Team, develop corporate bids, budgets and proposals, managing the process across different teams, cultivating strong relationships with internal and external stakeholders Support on the creation and presentation of high quality, persuasive funding bids to C-suite audiences and senior stakeholders Ensure all donations are accurately recorded and recognised, working closely with the finance team Ensure that the CRM is up to date and accurate at all times, including monthly updates of the pipeline report. Support the Corporate team to keep up to date with trends, research and data on fundraising and corporate partnerships, helping to inform long-term strategy. Experience we're after Experience in a sales or corporate fundraising role. Proven track record of corporate partnerships fundraising/ securing sales targets from new organisations Experience of working in a busy and deadline-driven environment and achieving ambitious targets Experience negotiating, pitching and presenting to senior (C-suite) internal and external stakeholders Experience of using a donor database/ CRM system (eg. Salesforce, Microsoft Dynamics) What we can offer you We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture: Flexible/Agile Working 27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees) Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity Other training available in support of your personal and professional development Pension scheme (currently UK Youth match employee contributions up to 5%) Membership of our life insurance scheme which would pay-out up to 4 times your salary Employee Assistance Programme to support employees both professionally and personally 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities. IT equipment provided for the duration of contract CycleScheme and TechScheme How to apply If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application. Closing date: 5th October 2026 at 23:59 Interview Dates (In person at London Office): W/C 12th October As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

The Friendly Trust is seeking a Financial Case Officer to join our team. This role offers an opportunity to make a tangible difference by supporting vulnerable people to manage their financial affairs and access their rights. The postholder will manage a varied caseload, providing advice, financial administration, and ongoing support to Service Users and their families. This includes working with welfare benefits, budgeting, and acting as a DWP corporate appointee where appropriate. Key responsibilities include: Delivering person-centred advice on welfare benefits, financial management, and related matters Managing Service Users' day-to-day finances, including budgeting and expenditure monitoring Developing and reviewing individual money management plans Maintaining accurate records in line with legal and regulatory requirements Building effective relationships with Service Users, families, and partner agencies Ensuring compliance with relevant legislation, including the Mental Capacity Act 2005 About you You will bring: Experience in social care, advocacy, or a related field Experience supporting disabled people, individuals with mental health needs, or vulnerable adults Knowledge of welfare benefits and relevant legislation Strong organisational, communication, and case management skills Experience of financial administration and record-keeping A full driving licence and access to a car About us The Friendly Trust is a Wales-based charity providing specialist advice, financial administration, and support to people who may lack capacity and those planning for the future. We are committed to promoting independence, protecting rights, and delivering high-quality, person-centred services. What we offer A supportive, values-driven working environment Opportunities for professional development and training Hybrid and flexible working (subject to probation) Generous leave entitlement and wellbeing support Closing date: 9am, 12th October 2026 Interviews: Week commencing 19th October 2026 Additional information The Friendly Trust is committed to equality of opportunity and safeguarding. All appointments are subject to satisfactory references and an Enhanced DBS check.

Salary: £50,000-£55,000 FTE, pro rata (0.6 FTE: £30,000-£33,000) Hours: 3 days per week / 0.6 FTE Contract: Permanent Location: Predominantly remote, with regular travel to our London office as required Reporting to: Chief Operating Officer (COO) Application deadline: 20 October 2026 Start date: As soon as possible About the role Migrateful is looking for an experienced Finance Manager to lead the financial management of our growing charity. With annual income of over £1 million and operations across London and Bristol, this is a senior role combining hands-on financial management with budgeting, forecasting and strategic financial insight. A significant proportion of both our income and cost base relates to our trading activities, primarily the delivery and sale of cookery classes, so we are looking for someone with experience of managing finances in an organisation with substantial trading activity, alongside charitable and fundraising income. You will work closely with our COO and CEO, external bookkeeper and accountant, Senior Management Team and Finance and Risk Sub-Committee to ensure that Migrateful has robust financial information, controls and processes to support good decision-making and long-term financial sustainability. You will take ownership of the finance function while working with colleagues across the organisation to ensure that budget holders understand their financial position and are supported to manage their budgets effectively. Key Responsibilities Financial planning, budgeting and forecasting Lead the annual budgeting process in partnership with the CEO and COO. Produce regular forecasts, cash-flow projections and scenario modelling to support organisational planning and decision-making. Monitor performance against budget, identify emerging risks and opportunities, and recommend corrective action where required. Work closely with the COO, through a business partnering relationship, to provide timely financial information and insights on all aspects of operations (especially cookery class delivery). Support budget holders to understand and manage their budgets and financial targets. Management accounting and internal financial reporting Work closely with our external bookkeeper and accountant to ensure transactions are accurately recorded, restricted funding is correctly allocated and balance-sheet accounts are reconciled. Review monthly management accounts and investigate significant variances. Produce clear monthly financial reporting and narrative for the Senior Management Team. Produce clear quarterly financial reporting and narrative for the Finance and Risk-Committee Translate financial information into accessible insights for colleagues and trustees who do not have a finance background. Prepare financial papers for Board and Finance and Risk Sub-Committee meetings and support trustees to understand Migrateful's financial position. Support the COO in convening and servicing the quarterly Finance and Risk Sub-Committee. Income, expenditure and cash and treasury management Oversee sales invoicing and credit control, ensuring invoices are raised accurately and outstanding debts are followed up. Review and approve expenditure within delegated authority. Oversee fortnightly payment runs and supplier payments. Oversight on monthly payroll processes Maintain oversight of organisational cash flow. Manage our bank deposits at Flagstone to optimise interest income whilst maintaining appropriate levels of liquidity Audit, compliance and governance Lead the annual external audit and preparation of statutory accounts, working with our external accountants and auditors. Ensure compliance with all relevant charity accounting and other statutory requirements, including the Charities SORP and HMRC. Financial controls and systems Maintain and continually improve Migrateful's financial policies, procedures and internal controls, including delegated authorities, segregation of duties, anti-fraud measures and reserves. Identify opportunities to make financial processes more efficient, accurate and automated. Ensure financial systems and processes remain appropriate as Migrateful grows. Fundraising, funder reporting and restricted funds Support the CEO and fundraising team with budgets, financial information and projections for funding applications. Maintain effective oversight of restricted funding and grant expenditure. Prepare financial information for use in funding applications and reports. Person Specification Essential Significant experience of financial management within a charity or not-for-profit organisation Strong knowledge of charity accounting, including restricted and unrestricted funds. Experience of working in a charity or not-for-profit that has a significant level of earned income (and associated expenditure) Experience of producing and interpreting management accounts, budgets, forecasts and cash-flow projections. Experience of leading or playing a significant role in annual budgeting and year-end audit processes. Strong understanding of financial controls and the ability to identify and improve financial processes. Knowledge of the Charities SORP and charity statutory reporting requirements. Experience of organisations generating significant trading income alongside charitable/fundraising income. Excellent Excel or Google Sheets skills and confidence working with accounting and financial systems. Strong analytical skills and the ability to turn financial information into clear advice and recommendations. Excellent communication skills, including the ability to explain financial information clearly to non-finance colleagues and trustees. Highly organised, accurate and able to manage competing deadlines independently. Collaborative and comfortable working with colleagues across an organisation. Able to attend meetings at our London office when required. Commitment to Migrateful's mission and values. Desirable ACA, ACCA, CIMA, CIPFA or equivalent qualification, or part-qualified. Experience working in a charity of a similar size and complexity. Experience working directly with trustees or a Finance and Risk Sub-Committee. Experience supporting fundraising teams with grant budgets and restricted-fund reporting. Experience of payroll and workplace pensions. Experience improving or automating finance systems and processes. Right to Work Applicants must have the right to work in the UK. Migrateful is unable to provide visa sponsorship for this role. Successful applicants will be required to provide evidence of their right to work in the UK before starting employment. Application Process To apply, please send your CV and a cover letter explaining why you are interested in the role and how your experience meets the person specification . Applications close on 20th October 2026. Applications will be shortlisted and interviews held on a rolling basis, so we encourage you to apply early. We may close the vacancy before the advertised closing date if we receive a sufficient number of suitable applications. We are looking for the successful candidate to start as soon as possible .

Grade/scale SC 4 Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum. 37 Number of months 12 22/09/2026, 12:00 Are you looking for a new opportunity where you can make a difference? If you are a team player with excellent attention to detail and can work in a highly confidential environment, then we want to hear from you. We have a vacancy for an Evidential Property Clerk within our Finance and Business Directorate. The purpose of the role is to safely receive, store and dispose of evidential and found property items held by Avon and Somerset Police. You will work in conjunction with the officer managing the case for it to be returned to the rightful owner or disposed of in line with Force procedural guidance and policy. Every person that works for us, is in some way supporting and serving the community we represent. Each day brings you new challengesand decision making and your learning and development will be ongoing within the department. This is a role that will give you the opportunity to support investigators in bringing offenders to justice and keeping our communities safe. Your main responsibilities will be: Receiving and safelystoring all items of seized or evidential property, including illicit or controlled drugs, ballistic items, cash and associated material. Accurately recordingdetails on relevant database systems. Providing advice, guidance and operational support via phone, email and face to face, in relation tothe seizure and retention of evidence. Producing transactionreports for investigating departments and teams. Assisting in the decision making process regarding the retention and disposal of property. Working across all Forceproperty stores or transporting goods between locations within the Forcearea during duty time and using force vehicles, if required by thedepartment for business reasons. Skills and experience required: Good customer services skills, dealing with a variety of people both face to face and over the phone. Experience of managing difficult conversations where required Proven skills in accuracy and attention to detail with experience of working within a confidential environment with an understanding of data protection principles. Computer literacy skills, both Microsoft and bespoke packages and databases. Experience of keeping and monitoring records. An awareness of manual handling and health and safety when lifting moving items, however full training will be given. Additional Information: Please note the post is available from February 2027. Shortlisting will commence on 30th September. Interviews will be held in person, at Portishead Headquarters, week commencing 12th October. Please note that a 6 month reserve bank will be held for future opportunities within Evidential Property. This may include permanent vacancies, as well as other contract types and locations. Employee Rewards and Benefits: Our employee rewards reflect our culture and go beyond just salary. We offer a comprehensive package of financial, lifestyle, and health benefits to support you at every stage of life and in the moments that matter. Our rewards include a pension scheme for financial security, occupational health services and an employee assistance program for health and wellbeing, and lifestyle perks such as gym memberships, online retail discounts, and savings on dining out. Employee rewards and benefits: How we reward our employees is linked to our culture,it'sabout more than just salary. Through a package of financial, lifestyle and health benefits, we support whatever stage of lifeyou'rein and the moments that matter: Employee Assistance scheme offering help through counselling services, legal advice, fitness advice, personalcoachingand health assessment Staff discount scheme for savings on shopping, days out, sporting events, holidays About us A pension that grows with you, whatever stage you're at Alongside your salary, you'll be enrolled in the Local Government Pension Scheme (LGPS), administered by Peninsula Pensions. This is a high-quality defined benefit pension, providing a secure, inflation-linked income for life, based on your earnings and length of service. If you're early in your career, it's a valuable way to start building long-term financial security from day one, with employer contributions that significantly boost the value of every pound you pay in. If you're more experienced, the scheme offers a level of certainty and stability that is now rare, helping you plan confidently for the future with predictable retirement income and benefits for your dependants. Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring. We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered. Important information before you commence an application (for external applicants) National Insurance Number Address information including proof Referee information Full employment history including dates and any qualifications you may have attained Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have If the role requires you to drive you will also be required to upload details from your full driving licence including photos. Important information before you commence an application- for ALL applicants The application system only remains active on a single page for a period of 60 minutes. Please ensure you allow time to complete your application fully as part complete pages do not save. If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission.

Finance Director Multi-site Retail Cheshire 140,000 - 170,000 + car + bonus The Opportunity This is an outstanding opportunity to join a well-established, multi-site retail business. The business has a proud heritage and a strong reputation for serving customers across the UK. Having undergone significant transformation in recent years, it has returned to sustainable profitability and is now entering the next phase of its growth. This is not a traditional Finance Director position. Whilst exceptional financial leadership remains the foundation, the successful individual will become one of the Managing Director's closest business partners, helping shape strategy, improve operational performance and take the business to the next level. This is a high-profile appointment with genuine influence across the organisation and the opportunity to make a lasting impact. The Role As Finance Director, you will have full responsibility for the finance function, ensuring best-in-class financial control, reporting, governance and compliance. Beyond finance, you will work alongside the Managing Director as a trusted adviser and problem solver, taking ownership of key business initiatives and helping drive operational improvements across the wider business. This is a role for someone who enjoys operating beyond the traditional finance remit and thrives in a fast-paced, entrepreneurial environment. Key responsibilities include: Leading and developing the finance function, ensuring best practice across financial reporting, controls, compliance and governance Defining and delivering the financial strategy in line with the wider business objectives Acting as Senior Accounting Officer (HMRC) Taking full ownership of working capital, cashflow, forecasting and financial planning Providing commercial insight and challenge to support business performance and strategic decision-making Acting as a trusted partner to the Managing Director, helping solve complex business challenges across multiple functions Supporting operational improvement initiatives across different areas of the business Presenting financial and operational performance to senior leadership and shareholders Identifying opportunities to improve efficiency, profitability and long-term business performance The Person We are looking for an exceptional Finance Director who combines first-class technical finance capability with strong commercial judgement and the credibility to operate as a genuine business partner. You will: Be a qualified accountant with proven experience as a Finance Director within a multi-site retail or consumer business Have an outstanding grasp of financial control, reporting, governance, cashflow, FP&A and working capital Be commercially aware with the ability to translate financial information into business decisions Be capable of operating well beyond the traditional finance remit, taking ownership of wider business challenges where required Have the confidence and credibility to influence at board level and constructively challenge senior stakeholders Be resilient, decisive and comfortable making difficult decisions in a demanding environment Enjoy working at pace and taking ownership of complex problems Be someone who naturally builds trust and becomes a genuine sparring partner to the Managing Director Why Join A genuine opportunity to shape the future of a recognised multi-site retail business True number one finance role with significant influence across the organisation Direct partnership with the Managing Director and exposure to Group leadership Opportunity to broaden your remit beyond finance and play a key role in the overall direction of the business A highly visible leadership role with real autonomy and accountability Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH36034

Accountable Recruitment are delighted to be exclusively partnering with a well-established, private equity owned, manufacturing business who are seeking to appoint an experienced Interim Financial Controller to join the organisation on a 12-month fixed-term contract to cover maternity leave. Based in Skelmersdale, you will work a hybrid model with 3 days per week in the office and 2 days from home. This is an excellent opportunity for a qualified finance leader to join a successful and highly respected business, taking ownership of the finance function whilst partnering closely with senior stakeholders across the organisation. Salary/Benefits: £75,000-£85,000 12-month fixed-term contract (Maternity Cover) Hybrid working model (3 days office / 2 days home) Skelmersdale location Exclusive opportunity through Accountable Recruitment Senior leadership exposure with broad operational responsibility Job Duties: Lead the day-to-day finance function, ensuring accurate and timely financial reporting. Produce monthly management accounts, board reporting packs, KPI reporting and performance analysis. Maintain and develop robust financial controls, processes and governance frameworks. Ensure all balance sheet reconciliations are completed, reviewed and accurately maintained. Monitor manufacturing performance, margins, operational costs and profitability. Oversee product costing, labour efficiency reporting, overhead recovery and variance analysis. Manage stock accounting, inventory valuation and stock control processes. Prepare annual budgets, forecasts and long-term financial plans. Produce and maintain rolling cashflow forecasts and monitor working capital performance. Lead and develop the finance team, ensuring delivery of key objectives and continuous improvement. Manage VAT returns, statutory reporting requirements and wider compliance obligations. Lead the year-end audit process and act as the key contact for external auditors and advisors. Oversee payroll processes, ensuring compliance with all statutory and regulatory requirements. Provide commercial insight and financial support to operational and leadership teams. Act as a trusted business partner, supporting strategic decision-making across the organisation. Who will I report in to? Chief Financial Officer When will interviews be taking place? Interviews will be taking place as soon as possible, with the successful candidate expected to support a structured handover period. Ideal Experience: ACA, ACCA or CIMA qualified accountant. Proven experience as a Financial Controller, Head of Finance or Senior Finance Manager. Previous experience within a manufacturing or production environment. Strong management accounting, financial reporting and financial controls experience. Demonstrable experience of budgeting, forecasting and cashflow management. Strong understanding of stock accounting, inventory management, costing and margin analysis. Experience managing audits, VAT compliance and statutory reporting requirements. Previous leadership experience with responsibility for developing and managing finance teams. Strong ERP systems experience and advanced Excel skills. Excellent communication and stakeholder management skills. Hands-on approach with the ability to operate effectively within a fast-paced environment. Strong commercial awareness with a proactive mindset and focus on continuous improvement.

The Housing Officer - Liverpool and Wirral position, based in Liverpool, carries a full-time salary of £37,250 per annum. Onward seeks a professional to manage tenancies and neighbourhoods across this patch. Your duties will involve tenancy sustainment, addressing anti-social behaviour, and conducting property inspections. You will work closely with residents, handling queries and enforcing tenancy conditions where necessary. Strong communication and problem-solving abilities are essential for building trust within communities. The role offers a comprehensive package, including 32 days of annual leave plus bank holidays, a generous pension with matched contributions up to 10%, and access to a Simply Health cash plan. Flexible working arrangements support a healthy balance between professional duties and personal commitments. What you can expect from us We offer a competitive salary of £37, days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are seeking a Neighbourhood Partnership Specialist to join our Neighbourhoods team in the Merseyside area on a permanent basis. The purpose of the role is to deliver face to face customer services and housing support in our neighbourhoods, providing support to customers, delivering social impact and tenancy management services. Ensure high-quality customer service and collaborate well with colleagues and partners and champion the Onward values to enable people and communities to be their best. Experience of tenancy management and estate management within a housing or property-related environment is highly desirable. A valid full UK Driving License is required for this role. Key Responsibilities Social Impact Identify and contribute to social impact opportunities within the Neighbourhood and across the region to deliver. Support the delivery of Neighbourhood Improvements and opportunities for customers. Develop strong connections with partners, organisations and community groups doing positive work in our communities. Tenancy Management Provide a comprehensive tenancy management service including letting our homes to minimise rent loss and to contribute to tenancy and neighbourhood sustainability and enforcement action where appropriate. Carry out estate inspections with partners and customers to identify improvements through the budget setting process and managing service charges effectively. Tenancy Sustainment Manage tenancies which may be at risk of failure by supporting the customers to be able to adhere to the term of the tenancy. Provide referrals to external and internal support pathways, work closely with statutory services and provide low level support by making use of Onward support offers. Customer Service and Customer Voice Focus on the delivery of high-quality customer service. Develop positive relationships with customers in line with the Onward + approach and listen, hear and act on the voice of customers. Neighbourhood Plus Collaborate effectively with colleagues from other teams and departments to help deliver neighbourhood initiatives linked to the Onward Difference. Partnership Working Contribute to excellent external partnership work to support effective service delivery. Be an ambassador for the organisation and an advocate for customers. Professional Curiosity Be professionally curious, including taking a proactive approach to safeguarding and vulnerabilities, making reasonable adjustments and effectively logging customer contact and contact details. Skills and Experience Knowledge and Awareness of related housing regulations/law. Experience of delivering face to face customer service. Experience of developing partnership working with support agencies, local authorities and community groups. Engage and successfully work with complex and challenging caseloads/individuals. Good understanding of the social, economic and political context in the neighbourhoods in which we operate. Competent IT skills, including intermediate proficiency in Microsoft Office. Ability to support external funding bids as and when required. Experience of delivering on site projects and improvements. Qualifications Essential Educated to a GCSE standard or equivalent qualifications/experience. Desirable Relevant professional qualification e.g - CIH About The Organisation Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.