Job Title: Client Service and Operations Coordinator Location: Central London Package: 35,000- 45,000, covered transport costs, on-site chef, hybrid working, and more Working Hours: Full Time, Monday-Friday, 7:30am-4:30pm An exciting new opportunity for a Client Service Coordinator has arisen within a rapidly growing medium sized Accountancy Practice in Central London. This highly ambitious practice boast a vibrant working culture, in a state of the art office. This role is well suited to Operations Assistants/Manager, Customer Service Professionals, and administrators, ideally with experience working for an accountancy or financial practice. You will help create an exceptional, responsive client experience whilst keeping the day-to-day operation of the practice running smoothly. This is a crucial role to this firm, and an opportunity you don't want to miss Client Service and Operations Coordinator Job Responsibilities Ensure accurate financial tracking and reporting, including invoicing, supplier payments, reconciliations, aged debtors and regular KPI reporting. Support day-to-day operations through workflow coordination, resource management, meeting organisation and proactive escalation of issues or blockers. Provide a high standard of client service by responding promptly to queries, preparing scopes of work and business terms, and taking ownership of requests through to resolution. Coordinate client onboarding and disengagement, ensuring documentation, company forms, confirmation statements, dividend vouchers and other required records are completed accurately. Support tax and compliance processes, including YEAs, CTRs, ITRs, P11Ds, HMRC queries, tax payment reminders, AML checks and client due diligence requirements. Maintain accurate records and systems, including uploading files to CCH, managing team mailboxes and producing daily and weekly reports to support effective team working. Support recruitment, employee onboarding, marketing and wider business development activities, contributing to the firm's growth and operational objectives. Promote a collaborative and accountable team environment by supporting colleagues, managing actions and follow-ups, sharing feedback, and identifying opportunities to improve processes and efficiency. Organise and manage meetings where needed, and support team members with operational tasks Client Service and Operations Coordinator Job Requirements Any experience working for an accountancy practice, or within financial services, is beneficial but not essential Must have experience in an administrative, or HR, or Operations, or Customer Service role Should be comfortable working within a team, and collaborating with different departments Proficiency in Microsoft office, and are comfortable learning new systems and software Should be a proactive, dependable, and service minded individual, with strong attention to detail. Should have excellent, interpersonal, organisational, and communication skills Client Service and Operations Coordinator Salary & Benefits Salary depending on experience, but can range from 35,000- 45,000 22 days holiday plus bank holidays, plus your birthday off, and option to purchase additional holiday All commute costs are covered Onsite Chef - providing free Breakfasts and Lunches Mon-Fri 7:30am-16:30 pm (can flex to 8:30am-5:30pm) 1 day a week WFH Excellent office environment with latest tech, and a vibrant team Statutory pension and sick pay Study support is available Consistent training and CPD opportunities Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Aug 28, 2026
Full time
Job Title: Client Service and Operations Coordinator Location: Central London Package: 35,000- 45,000, covered transport costs, on-site chef, hybrid working, and more Working Hours: Full Time, Monday-Friday, 7:30am-4:30pm An exciting new opportunity for a Client Service Coordinator has arisen within a rapidly growing medium sized Accountancy Practice in Central London. This highly ambitious practice boast a vibrant working culture, in a state of the art office. This role is well suited to Operations Assistants/Manager, Customer Service Professionals, and administrators, ideally with experience working for an accountancy or financial practice. You will help create an exceptional, responsive client experience whilst keeping the day-to-day operation of the practice running smoothly. This is a crucial role to this firm, and an opportunity you don't want to miss Client Service and Operations Coordinator Job Responsibilities Ensure accurate financial tracking and reporting, including invoicing, supplier payments, reconciliations, aged debtors and regular KPI reporting. Support day-to-day operations through workflow coordination, resource management, meeting organisation and proactive escalation of issues or blockers. Provide a high standard of client service by responding promptly to queries, preparing scopes of work and business terms, and taking ownership of requests through to resolution. Coordinate client onboarding and disengagement, ensuring documentation, company forms, confirmation statements, dividend vouchers and other required records are completed accurately. Support tax and compliance processes, including YEAs, CTRs, ITRs, P11Ds, HMRC queries, tax payment reminders, AML checks and client due diligence requirements. Maintain accurate records and systems, including uploading files to CCH, managing team mailboxes and producing daily and weekly reports to support effective team working. Support recruitment, employee onboarding, marketing and wider business development activities, contributing to the firm's growth and operational objectives. Promote a collaborative and accountable team environment by supporting colleagues, managing actions and follow-ups, sharing feedback, and identifying opportunities to improve processes and efficiency. Organise and manage meetings where needed, and support team members with operational tasks Client Service and Operations Coordinator Job Requirements Any experience working for an accountancy practice, or within financial services, is beneficial but not essential Must have experience in an administrative, or HR, or Operations, or Customer Service role Should be comfortable working within a team, and collaborating with different departments Proficiency in Microsoft office, and are comfortable learning new systems and software Should be a proactive, dependable, and service minded individual, with strong attention to detail. Should have excellent, interpersonal, organisational, and communication skills Client Service and Operations Coordinator Salary & Benefits Salary depending on experience, but can range from 35,000- 45,000 22 days holiday plus bank holidays, plus your birthday off, and option to purchase additional holiday All commute costs are covered Onsite Chef - providing free Breakfasts and Lunches Mon-Fri 7:30am-16:30 pm (can flex to 8:30am-5:30pm) 1 day a week WFH Excellent office environment with latest tech, and a vibrant team Statutory pension and sick pay Study support is available Consistent training and CPD opportunities Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges. Position not right for you? Share it with someone you know. HR Administrator Reference: AUG Expiry date: 2026-09-:51:00.000 Location: Ibstock, Leicestershire, England Benefits: 0 WE ARE 200 years of history and over 2,000 employees strong. WE ARE a business loaded with opportunity and career progression.WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain. We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a HR Administrator to come and join our team at our head office in Ibstock, Leicestershire, This is a great opportunity for an experienced HR Administrator who thrives in a fast-paced environment and is passionate about delivering an excellent employee experience. You'll support the full employee lifecycle, from onboarding and employment changes through to offboarding, while working with people managers to keep processes efficient, compliant and employee focused. Key Responsibilities Act as the first point of contact for HR queries, providing guidance to managers on established HR policies and processes. Manage the administration of the employee lifecycle including onboarding, offboarding and employment changes. Process documentation relating to Family Leave (Maternity, Paternity), Long Service awards and employee recognition. Maintain accurate employee records and data within the HR system, ensuring data accuracy and identifying opportunities to improve processes. Carrying our right to work checks, ensuring legal compliance at all times. Monitoring the HR inbox, responding to queries or escalating where appropriate. Managing the probation review process and supporting employee lifecycle administration. Skills & Experience Previous experience in an HR Administrator or HR Coordinator role, ideally within a fast-paced environment. Strong knowledge of HR processes. Excellent communication and relationship building skills. Organised and structures approach to work, with the ability to manage multiple priorities and meet deadline. Excellent attention to detail, with the ability to handle sensitive information accurately and confidentially. Proficiency in Microsoft Office (especially Excel). The ability to work independently while knowing when to seek support. Full time, permanent role Digicare+ Provided by Aviva 10% matched pension, administered by Legal and General 3x life insurance Share Save scheme eligibility Full access to Employee Assistance programme for self and family members Access to high street retail discounts platform - with access to discounts at Tesco, Asda, etc Personal development and career progression opportunities
Aug 26, 2026
Full time
We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges. Position not right for you? Share it with someone you know. HR Administrator Reference: AUG Expiry date: 2026-09-:51:00.000 Location: Ibstock, Leicestershire, England Benefits: 0 WE ARE 200 years of history and over 2,000 employees strong. WE ARE a business loaded with opportunity and career progression.WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain. We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a HR Administrator to come and join our team at our head office in Ibstock, Leicestershire, This is a great opportunity for an experienced HR Administrator who thrives in a fast-paced environment and is passionate about delivering an excellent employee experience. You'll support the full employee lifecycle, from onboarding and employment changes through to offboarding, while working with people managers to keep processes efficient, compliant and employee focused. Key Responsibilities Act as the first point of contact for HR queries, providing guidance to managers on established HR policies and processes. Manage the administration of the employee lifecycle including onboarding, offboarding and employment changes. Process documentation relating to Family Leave (Maternity, Paternity), Long Service awards and employee recognition. Maintain accurate employee records and data within the HR system, ensuring data accuracy and identifying opportunities to improve processes. Carrying our right to work checks, ensuring legal compliance at all times. Monitoring the HR inbox, responding to queries or escalating where appropriate. Managing the probation review process and supporting employee lifecycle administration. Skills & Experience Previous experience in an HR Administrator or HR Coordinator role, ideally within a fast-paced environment. Strong knowledge of HR processes. Excellent communication and relationship building skills. Organised and structures approach to work, with the ability to manage multiple priorities and meet deadline. Excellent attention to detail, with the ability to handle sensitive information accurately and confidentially. Proficiency in Microsoft Office (especially Excel). The ability to work independently while knowing when to seek support. Full time, permanent role Digicare+ Provided by Aviva 10% matched pension, administered by Legal and General 3x life insurance Share Save scheme eligibility Full access to Employee Assistance programme for self and family members Access to high street retail discounts platform - with access to discounts at Tesco, Asda, etc Personal development and career progression opportunities
Overview Montagu Evans is a UK property consultancy that helps clients unlock value from complexity, because that's where the most meaningful opportunities live. Our purpose is to bring clarity, creativity, and conviction to the complex. We are experts who collaborate to create value, not just preserve it and our team is built for impact, not oversight. We specialise in high-value, complex assets across the property lifecycle, where political, technical or commercial challenges demand a joined-up approach. The HR Team at Montagu Evans enables to the business to deliver its objectives by providing the right people at the right time. It is a dynamic and vibrant team of 10, covering the full spectrum of HR activity (including Recruitment and Payroll). The HR Coordinator plays a vital role in delivering a seamless and high-quality people experience across the full employee lifecycle. This role is often the first point of contact for employees so acts as an ambassador for the team representing the employee experience at the firm. This role provides operational HR support to the business, with a strong focus on onboarding, HR systems and data, early careers professional qualification administration, L&D administration, payroll & benefit support, and maintaining accurate HR systems and data. Working closely with the whole HR team, and teams across the firm, the HR Coordinator ensures consistent, well-structured processes that enhance the employee journey from entry to progression. This role requires strong organisation, attention to detail, and a proactive mindset to continually improve how the HR function supports Montagu Evans' people and culture. As a business we are going through a period of growth and change. Our HR team is central to this, with many large scale projects and needing to look to the future on improving HR processes and the employee experience through data and AI. The successful candidate will be asked to dedicate 2-3 days for a handover prior to 24th September. Responsibilities Onboarding Manage the full onboarding experience, including issuing contracts and onboarding packs, co-ordinating induction programmes with internal stakeholders, running the HR induction and ensuring completion of mandatory training sessions. Supporting the Early Careers Talent Manager to design, manage and support delivery of the induction programme for all Early Careers cohorts. Liaising with IT and internal teams to ensure new joiners have all required equipment, access, and resources. Proactively ensures all stakeholders are kept up to date with a new starter's onboarding. Employee Lifecycle Administration Prepare and issue documentation across the full employee lifecycle, including new joiners, including coordination of onboarding packs, promotions, contractual changes and leaver documentation). Coordinates the post-hire Early Careers journey, including APC enrolment, mock assessments, performance reviews and feedback cycles Provides high-quality administrative support across HR activities contributing to the efficient running of the HR function and continuous improvement of processes. HR operations, systems, data and automation Takes ownership of maintaining accurate employee data, ensuring records are updated promptly and consistently throughout the employee lifecycle. Uses Cascade and Qlik (dashboards) to input and align HR data, generate reports, and maintain accurate employee records, ensuring data is accurate, complete and reliable. Drive the optimisation of automated workflows in Cascade, ensuring HR processes scale effectively in line with firm growth Maintain and improve system-driven trigger points and data capture (e.g. absence management thresholds, probation alerts) to ensure timely and accurate HR actions Champion data integrity by regularly reviewing system accuracy and ensuring clean, reliable, consistent HR information as the one source of truth Process data in line with the firm's privacy notice and data protection legislation, ensuring confidentiality at all times. Compensation, Benefits & Payroll Support Support monthly payroll activity by ensuring accurate data flow into payroll cycles and assisting with reporting requirements. Provide general administrative support across benefits and reward processes as needed. Learning & Development Support the coordination of L&D programmes, including planning, coordination, communication and evaluation activities. Coordinate and assist with the rollout of development programmes for Early Careers, in collaboration with APC Success and the CPD committee Analyse annual review data to identify themes that inform evolving L&D priorities. This role will also provide ad hoc support on HR projects that occur, supporting team members during absences and being an ambassador of the firm's culture internally and externally. Qualifications Previous experience of working in an HR department Experience within professional services is advantageous Keen interest in HR Data and operations Innovative thought paired with excellent organisation skills Proactivity in making improvements using data, tech and AI Good understanding of employment policies and procedures Excellent communicator, both written and verbal Attention to detail, analytical and commercially aware. Strong desire to enhance the employee experience at each step Hands on, team playerwith a can-do attitude High service delivery skills Recruitment fees are only payable where Montagu Evans' Talent Acquisition team has formally instructed an agency and agreed terms are in place. All CV's must be submitted through our recruitment portal to qualify as an Introduction. Unsolicited or speculative CVs will be treated as non-fee bearing submissions. We are committed to creating a workplace where everyone feels they belong and has access to equitable opportunities and clear pathways to success. We welcome applications from all backgrounds and experiences and are proud to be an equal opportunities employer, regardless of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, caring responsibilities, neurodiversity, or any other characteristic protected by law. If you require any reasonable adjustments during the recruitment process, please let us know and we will work with you to support your needs where possible.
Aug 26, 2026
Full time
Overview Montagu Evans is a UK property consultancy that helps clients unlock value from complexity, because that's where the most meaningful opportunities live. Our purpose is to bring clarity, creativity, and conviction to the complex. We are experts who collaborate to create value, not just preserve it and our team is built for impact, not oversight. We specialise in high-value, complex assets across the property lifecycle, where political, technical or commercial challenges demand a joined-up approach. The HR Team at Montagu Evans enables to the business to deliver its objectives by providing the right people at the right time. It is a dynamic and vibrant team of 10, covering the full spectrum of HR activity (including Recruitment and Payroll). The HR Coordinator plays a vital role in delivering a seamless and high-quality people experience across the full employee lifecycle. This role is often the first point of contact for employees so acts as an ambassador for the team representing the employee experience at the firm. This role provides operational HR support to the business, with a strong focus on onboarding, HR systems and data, early careers professional qualification administration, L&D administration, payroll & benefit support, and maintaining accurate HR systems and data. Working closely with the whole HR team, and teams across the firm, the HR Coordinator ensures consistent, well-structured processes that enhance the employee journey from entry to progression. This role requires strong organisation, attention to detail, and a proactive mindset to continually improve how the HR function supports Montagu Evans' people and culture. As a business we are going through a period of growth and change. Our HR team is central to this, with many large scale projects and needing to look to the future on improving HR processes and the employee experience through data and AI. The successful candidate will be asked to dedicate 2-3 days for a handover prior to 24th September. Responsibilities Onboarding Manage the full onboarding experience, including issuing contracts and onboarding packs, co-ordinating induction programmes with internal stakeholders, running the HR induction and ensuring completion of mandatory training sessions. Supporting the Early Careers Talent Manager to design, manage and support delivery of the induction programme for all Early Careers cohorts. Liaising with IT and internal teams to ensure new joiners have all required equipment, access, and resources. Proactively ensures all stakeholders are kept up to date with a new starter's onboarding. Employee Lifecycle Administration Prepare and issue documentation across the full employee lifecycle, including new joiners, including coordination of onboarding packs, promotions, contractual changes and leaver documentation). Coordinates the post-hire Early Careers journey, including APC enrolment, mock assessments, performance reviews and feedback cycles Provides high-quality administrative support across HR activities contributing to the efficient running of the HR function and continuous improvement of processes. HR operations, systems, data and automation Takes ownership of maintaining accurate employee data, ensuring records are updated promptly and consistently throughout the employee lifecycle. Uses Cascade and Qlik (dashboards) to input and align HR data, generate reports, and maintain accurate employee records, ensuring data is accurate, complete and reliable. Drive the optimisation of automated workflows in Cascade, ensuring HR processes scale effectively in line with firm growth Maintain and improve system-driven trigger points and data capture (e.g. absence management thresholds, probation alerts) to ensure timely and accurate HR actions Champion data integrity by regularly reviewing system accuracy and ensuring clean, reliable, consistent HR information as the one source of truth Process data in line with the firm's privacy notice and data protection legislation, ensuring confidentiality at all times. Compensation, Benefits & Payroll Support Support monthly payroll activity by ensuring accurate data flow into payroll cycles and assisting with reporting requirements. Provide general administrative support across benefits and reward processes as needed. Learning & Development Support the coordination of L&D programmes, including planning, coordination, communication and evaluation activities. Coordinate and assist with the rollout of development programmes for Early Careers, in collaboration with APC Success and the CPD committee Analyse annual review data to identify themes that inform evolving L&D priorities. This role will also provide ad hoc support on HR projects that occur, supporting team members during absences and being an ambassador of the firm's culture internally and externally. Qualifications Previous experience of working in an HR department Experience within professional services is advantageous Keen interest in HR Data and operations Innovative thought paired with excellent organisation skills Proactivity in making improvements using data, tech and AI Good understanding of employment policies and procedures Excellent communicator, both written and verbal Attention to detail, analytical and commercially aware. Strong desire to enhance the employee experience at each step Hands on, team playerwith a can-do attitude High service delivery skills Recruitment fees are only payable where Montagu Evans' Talent Acquisition team has formally instructed an agency and agreed terms are in place. All CV's must be submitted through our recruitment portal to qualify as an Introduction. Unsolicited or speculative CVs will be treated as non-fee bearing submissions. We are committed to creating a workplace where everyone feels they belong and has access to equitable opportunities and clear pathways to success. We welcome applications from all backgrounds and experiences and are proud to be an equal opportunities employer, regardless of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, caring responsibilities, neurodiversity, or any other characteristic protected by law. If you require any reasonable adjustments during the recruitment process, please let us know and we will work with you to support your needs where possible.
Overview Montagu Evans is a UK property consultancy that helps clients unlock value from complexity, because that's where the most meaningful opportunities live. Our purpose is to bring clarity, creativity, and conviction to the complex. We are experts who collaborate to create value, not just preserve it and our team is built for impact, not oversight. We specialise in high-value, complex assets across the property lifecycle, where political, technical or commercial challenges demand a joined-up approach. The HR Team at Montagu Evans enables to the business to deliver its objectives by providing the right people at the right time. It is a dynamic and vibrant team of 10, covering the full spectrum of HR activity (including Recruitment and Payroll). The HR Coordinator plays a vital role in delivering a seamless and high-quality people experience across the full employee lifecycle. This role is often the first point of contact for employees so acts as an ambassador for the team representing the employee experience at the firm. This role provides operational HR support to the business, with a strong focus on onboarding, HR systems and data, early careers professional qualification administration, L&D administration, payroll & benefit support, and maintaining accurate HR systems and data. Working closely with the whole HR team, and teams across the firm, the HR Coordinator ensures consistent, well-structured processes that enhance the employee journey from entry to progression. This role requires strong organisation, attention to detail, and a proactive mindset to continually improve how the HR function supports Montagu Evans' people and culture. As a business we are going through a period of growth and change. Our HR team is central to this, with many large scale projects and needing to look to the future on improving HR processes and the employee experience through data and AI. The successful candidate will be asked to dedicate 2-3 days for a handover prior to 24th September. Responsibilities Onboarding Manage the full onboarding experience, including issuing contracts and onboarding packs, co-ordinating induction programmes with internal stakeholders, running the HR induction and ensuring completion of mandatory training sessions. Supporting the Early Careers Talent Manager to design, manage and support delivery of the induction programme for all Early Careers cohorts. Liaising with IT and internal teams to ensure new joiners have all required equipment, access, and resources. Proactively ensures all stakeholders are kept up to date with a new starter's onboarding. Employee Lifecycle Administration Prepare and issue documentation across the full employee lifecycle, including new joiners, including coordination of onboarding packs, promotions, contractual changes and leaver documentation). Coordinates the post-hire Early Careers journey, including APC enrolment, mock assessments, performance reviews and feedback cycles Provides high-quality administrative support across HR activities contributing to the efficient running of the HR function and continuous improvement of processes. HR operations, systems, data and automation Takes ownership of maintaining accurate employee data, ensuring records are updated promptly and consistently throughout the employee lifecycle. Uses Cascade and Qlik (dashboards) to input and align HR data, generate reports, and maintain accurate employee records, ensuring data is accurate, complete and reliable. Drive the optimisation of automated workflows in Cascade, ensuring HR processes scale effectively in line with firm growth Maintain and improve system-driven trigger points and data capture (e.g. absence management thresholds, probation alerts) to ensure timely and accurate HR actions Champion data integrity by regularly reviewing system accuracy and ensuring clean, reliable, consistent HR information as the one source of truth Process data in line with the firm's privacy notice and data protection legislation, ensuring confidentiality at all times. Compensation, Benefits & Payroll Support Support monthly payroll activity by ensuring accurate data flow into payroll cycles and assisting with reporting requirements. Provide general administrative support across benefits and reward processes as needed. Learning & Development Support the coordination of L&D programmes, including planning, coordination, communication and evaluation activities. Coordinate and assist with the rollout of development programmes for Early Careers, in collaboration with APC Success and the CPD committee Analyse annual review data to identify themes that inform evolving L&D priorities. This role will also provide ad hoc support on HR projects that occur, supporting team members during absences and being an ambassador of the firm's culture internally and externally. Qualifications Previous experience of working in an HR department Experience within professional services is advantageous Keen interest in HR Data and operations Innovative thought paired with excellent organisation skills Proactivity in making improvements using data, tech and AI Good understanding of employment policies and procedures Excellent communicator, both written and verbal Attention to detail, analytical and commercially aware. Strong desire to enhance the employee experience at each step Hands on, team playerwith a can-do attitude High service delivery skills Recruitment fees are only payable where Montagu Evans' Talent Acquisition team has formally instructed an agency and agreed terms are in place. All CV's must be submitted through our recruitment portal to qualify as an Introduction. Unsolicited or speculative CVs will be treated as non-fee bearing submissions. We are committed to creating a workplace where everyone feels they belong and has access to equitable opportunities and clear pathways to success. We welcome applications from all backgrounds and experiences and are proud to be an equal opportunities employer, regardless of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, caring responsibilities, neurodiversity, or any other characteristic protected by law. If you require any reasonable adjustments during the recruitment process, please let us know and we will work with you to support your needs where possible.
Aug 25, 2026
Full time
Overview Montagu Evans is a UK property consultancy that helps clients unlock value from complexity, because that's where the most meaningful opportunities live. Our purpose is to bring clarity, creativity, and conviction to the complex. We are experts who collaborate to create value, not just preserve it and our team is built for impact, not oversight. We specialise in high-value, complex assets across the property lifecycle, where political, technical or commercial challenges demand a joined-up approach. The HR Team at Montagu Evans enables to the business to deliver its objectives by providing the right people at the right time. It is a dynamic and vibrant team of 10, covering the full spectrum of HR activity (including Recruitment and Payroll). The HR Coordinator plays a vital role in delivering a seamless and high-quality people experience across the full employee lifecycle. This role is often the first point of contact for employees so acts as an ambassador for the team representing the employee experience at the firm. This role provides operational HR support to the business, with a strong focus on onboarding, HR systems and data, early careers professional qualification administration, L&D administration, payroll & benefit support, and maintaining accurate HR systems and data. Working closely with the whole HR team, and teams across the firm, the HR Coordinator ensures consistent, well-structured processes that enhance the employee journey from entry to progression. This role requires strong organisation, attention to detail, and a proactive mindset to continually improve how the HR function supports Montagu Evans' people and culture. As a business we are going through a period of growth and change. Our HR team is central to this, with many large scale projects and needing to look to the future on improving HR processes and the employee experience through data and AI. The successful candidate will be asked to dedicate 2-3 days for a handover prior to 24th September. Responsibilities Onboarding Manage the full onboarding experience, including issuing contracts and onboarding packs, co-ordinating induction programmes with internal stakeholders, running the HR induction and ensuring completion of mandatory training sessions. Supporting the Early Careers Talent Manager to design, manage and support delivery of the induction programme for all Early Careers cohorts. Liaising with IT and internal teams to ensure new joiners have all required equipment, access, and resources. Proactively ensures all stakeholders are kept up to date with a new starter's onboarding. Employee Lifecycle Administration Prepare and issue documentation across the full employee lifecycle, including new joiners, including coordination of onboarding packs, promotions, contractual changes and leaver documentation). Coordinates the post-hire Early Careers journey, including APC enrolment, mock assessments, performance reviews and feedback cycles Provides high-quality administrative support across HR activities contributing to the efficient running of the HR function and continuous improvement of processes. HR operations, systems, data and automation Takes ownership of maintaining accurate employee data, ensuring records are updated promptly and consistently throughout the employee lifecycle. Uses Cascade and Qlik (dashboards) to input and align HR data, generate reports, and maintain accurate employee records, ensuring data is accurate, complete and reliable. Drive the optimisation of automated workflows in Cascade, ensuring HR processes scale effectively in line with firm growth Maintain and improve system-driven trigger points and data capture (e.g. absence management thresholds, probation alerts) to ensure timely and accurate HR actions Champion data integrity by regularly reviewing system accuracy and ensuring clean, reliable, consistent HR information as the one source of truth Process data in line with the firm's privacy notice and data protection legislation, ensuring confidentiality at all times. Compensation, Benefits & Payroll Support Support monthly payroll activity by ensuring accurate data flow into payroll cycles and assisting with reporting requirements. Provide general administrative support across benefits and reward processes as needed. Learning & Development Support the coordination of L&D programmes, including planning, coordination, communication and evaluation activities. Coordinate and assist with the rollout of development programmes for Early Careers, in collaboration with APC Success and the CPD committee Analyse annual review data to identify themes that inform evolving L&D priorities. This role will also provide ad hoc support on HR projects that occur, supporting team members during absences and being an ambassador of the firm's culture internally and externally. Qualifications Previous experience of working in an HR department Experience within professional services is advantageous Keen interest in HR Data and operations Innovative thought paired with excellent organisation skills Proactivity in making improvements using data, tech and AI Good understanding of employment policies and procedures Excellent communicator, both written and verbal Attention to detail, analytical and commercially aware. Strong desire to enhance the employee experience at each step Hands on, team playerwith a can-do attitude High service delivery skills Recruitment fees are only payable where Montagu Evans' Talent Acquisition team has formally instructed an agency and agreed terms are in place. All CV's must be submitted through our recruitment portal to qualify as an Introduction. Unsolicited or speculative CVs will be treated as non-fee bearing submissions. We are committed to creating a workplace where everyone feels they belong and has access to equitable opportunities and clear pathways to success. We welcome applications from all backgrounds and experiences and are proud to be an equal opportunities employer, regardless of age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, caring responsibilities, neurodiversity, or any other characteristic protected by law. If you require any reasonable adjustments during the recruitment process, please let us know and we will work with you to support your needs where possible.
Job Title: Project Director - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking an experienced Project Director to lead delivery across Strata's government-focused accounts. This is a senior project delivery role within the account team and will be focused on high-profile, complex and compliance-led events across government summits, international exhibitions and virtual or hybrid programmes. The ideal candidate will combine senior government event experience, robust project management, strong commercial discipline and the ability to work collaboratively with the Account Director, Heads of Department and project teams to deliver consistently excellent work. Key Responsibilities Government Account Leadership Act as the senior project delivery lead across government accounts, ensuring activity is planned, governed and delivered to the standards expected by high-profile public sector clients. Partner with the Account Director on relationship management, senior stakeholder alignment, escalation planning and account-level ways of working. Lead the establishment of client onboarding processes, account governance, reporting rhythms, stakeholder maps, SLAs, approval routes and project playbooks for new government accounts. Provide senior counsel on delivery approach, risk, compliance, commercial implications and operational feasibility across government summits, international exhibitions, virtual events and hybrid programmes. Programme Governance & Compliance Work with the Account Director to ensure all activity meets relevant clients, contractual, procurement, data protection, health and safety, sustainability, accessibility and brand requirements. Oversee project risk management, contingency planning, RAMS/Event Safety Plans and escalation routes, identifying where specialist H&S or compliance support is required. Champion disciplined documentation, including SOWs/PAFs, contact reports, project folders, status reports, budget trackers, Value for Money reports, QBR materials and Lessons Learned outputs. Commercial & Financial Leadership Hold senior oversight of account-level project budgets, project margins, scope control and value-for-money reporting. Review and challenge budgets, supplier costs, internal resource plans and change requests to protect quality, margin and client confidence. Support the Account Director with growth opportunities, account development and commercial recommendations, ensuring proposals are realistic, compliant and deliverable. Team Leadership & Cross-Functional Collaboration Lead, mentor and support Senior Project Managers, Project Managers, Project Coordinators and freelance team members, setting clear delivery expectations and standards. Work closely with HODs across creative, production, technical, content, digital, logistics, finance, resource and supplier management to ensure joined-up delivery. Create a collaborative, calm and high-performance account culture that encourages proactive problem-solving, clear communication and shared accountability. Quality, Reporting & Continuous Improvement Ensure all client-facing work is quality assured, aligned to client brand guidelines and appropriate for senior government stakeholders. Drive post-project reviews, lessons learned and continuous improvement, using project data and client feedback to improve ways of working across the account. Maintain a visible focus on excellent delivery, clear reporting and trusted client service from mobilisation through to project closure. Experience and Attributes Significant senior experience in event production, experiential delivery or project leadership, with demonstrable experience delivering government or public sector events. Government experience is essential. Proven experience leading complex, high-profile live, hybrid and virtual events such as government summits, international exhibitions, ministerial or stakeholder events, conferences and virtual broadcasts. Strong understanding of compliance-led delivery, including risk management, GDPR/data security, health and safety, accessibility, procurement-led governance and supplier controls. Excellent senior stakeholder management skills, with the confidence to advise Account Directors, HODs, clients and internal leadership teams. Strong commercial acumen, including budget ownership, margin management, forecasting, change control and value-for-money reporting. Experience setting up ways of working for new accounts, including onboarding, process playbooks, reporting templates, stakeholder maps and governance structures. Confident leadership style with the ability to build trust, develop teams and maintain calm delivery standards under pressure. Excellent written and verbal communication skills, with exceptional attention to detail and the ability to produce clear, professional client-facing documentation. Willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Upon successful completion of a 6-month probation period Our Principles A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long-term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Aug 24, 2026
Full time
Job Title: Project Director - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking an experienced Project Director to lead delivery across Strata's government-focused accounts. This is a senior project delivery role within the account team and will be focused on high-profile, complex and compliance-led events across government summits, international exhibitions and virtual or hybrid programmes. The ideal candidate will combine senior government event experience, robust project management, strong commercial discipline and the ability to work collaboratively with the Account Director, Heads of Department and project teams to deliver consistently excellent work. Key Responsibilities Government Account Leadership Act as the senior project delivery lead across government accounts, ensuring activity is planned, governed and delivered to the standards expected by high-profile public sector clients. Partner with the Account Director on relationship management, senior stakeholder alignment, escalation planning and account-level ways of working. Lead the establishment of client onboarding processes, account governance, reporting rhythms, stakeholder maps, SLAs, approval routes and project playbooks for new government accounts. Provide senior counsel on delivery approach, risk, compliance, commercial implications and operational feasibility across government summits, international exhibitions, virtual events and hybrid programmes. Programme Governance & Compliance Work with the Account Director to ensure all activity meets relevant clients, contractual, procurement, data protection, health and safety, sustainability, accessibility and brand requirements. Oversee project risk management, contingency planning, RAMS/Event Safety Plans and escalation routes, identifying where specialist H&S or compliance support is required. Champion disciplined documentation, including SOWs/PAFs, contact reports, project folders, status reports, budget trackers, Value for Money reports, QBR materials and Lessons Learned outputs. Commercial & Financial Leadership Hold senior oversight of account-level project budgets, project margins, scope control and value-for-money reporting. Review and challenge budgets, supplier costs, internal resource plans and change requests to protect quality, margin and client confidence. Support the Account Director with growth opportunities, account development and commercial recommendations, ensuring proposals are realistic, compliant and deliverable. Team Leadership & Cross-Functional Collaboration Lead, mentor and support Senior Project Managers, Project Managers, Project Coordinators and freelance team members, setting clear delivery expectations and standards. Work closely with HODs across creative, production, technical, content, digital, logistics, finance, resource and supplier management to ensure joined-up delivery. Create a collaborative, calm and high-performance account culture that encourages proactive problem-solving, clear communication and shared accountability. Quality, Reporting & Continuous Improvement Ensure all client-facing work is quality assured, aligned to client brand guidelines and appropriate for senior government stakeholders. Drive post-project reviews, lessons learned and continuous improvement, using project data and client feedback to improve ways of working across the account. Maintain a visible focus on excellent delivery, clear reporting and trusted client service from mobilisation through to project closure. Experience and Attributes Significant senior experience in event production, experiential delivery or project leadership, with demonstrable experience delivering government or public sector events. Government experience is essential. Proven experience leading complex, high-profile live, hybrid and virtual events such as government summits, international exhibitions, ministerial or stakeholder events, conferences and virtual broadcasts. Strong understanding of compliance-led delivery, including risk management, GDPR/data security, health and safety, accessibility, procurement-led governance and supplier controls. Excellent senior stakeholder management skills, with the confidence to advise Account Directors, HODs, clients and internal leadership teams. Strong commercial acumen, including budget ownership, margin management, forecasting, change control and value-for-money reporting. Experience setting up ways of working for new accounts, including onboarding, process playbooks, reporting templates, stakeholder maps and governance structures. Confident leadership style with the ability to build trust, develop teams and maintain calm delivery standards under pressure. Excellent written and verbal communication skills, with exceptional attention to detail and the ability to produce clear, professional client-facing documentation. Willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Upon successful completion of a 6-month probation period Our Principles A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long-term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Job Title: Project Director - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking an experienced Project Director to lead delivery across Strata's government-focused accounts. This is a senior project delivery role within the account team and will be focused on high-profile, complex and compliance-led events across government summits, international exhibitions and virtual or hybrid programmes. The ideal candidate will combine senior government event experience, robust project management, strong commercial discipline and the ability to work collaboratively with the Account Director, Heads of Department and project teams to deliver consistently excellent work. Key Responsibilities Government Account Leadership Act as the senior project delivery lead across government accounts, ensuring activity is planned, governed and delivered to the standards expected by high-profile public sector clients. Partner with the Account Director on relationship management, senior stakeholder alignment, escalation planning and account-level ways of working. Lead the establishment of client onboarding processes, account governance, reporting rhythms, stakeholder maps, SLAs, approval routes and project playbooks for new government accounts. Provide senior counsel on delivery approach, risk, compliance, commercial implications and operational feasibility across government summits, international exhibitions, virtual events and hybrid programmes. Programme Governance & Compliance Work with the Account Director to ensure all activity meets relevant clients, contractual, procurement, data protection, health and safety, sustainability, accessibility and brand requirements. Oversee project risk management, contingency planning, RAMS/Event Safety Plans and escalation routes, identifying where specialist H&S or compliance support is required. Champion disciplined documentation, including SOWs/PAFs, contact reports, project folders, status reports, budget trackers, Value for Money reports, QBR materials and Lessons Learned outputs. Commercial & Financial Leadership Hold senior oversight of account-level project budgets, project margins, scope control and value-for-money reporting. Review and challenge budgets, supplier costs, internal resource plans and change requests to protect quality, margin and client confidence. Support the Account Director with growth opportunities, account development and commercial recommendations, ensuring proposals are realistic, compliant and deliverable. Team Leadership & Cross-Functional Collaboration Lead, mentor and support Senior Project Managers, Project Managers, Project Coordinators and freelance team members, setting clear delivery expectations and standards. Work closely with HODs across creative, production, technical, content, digital, logistics, finance, resource and supplier management to ensure joined-up delivery. Create a collaborative, calm and high-performance account culture that encourages proactive problem-solving, clear communication and shared accountability. Quality, Reporting & Continuous Improvement Ensure all client-facing work is quality assured, aligned to client brand guidelines and appropriate for senior government stakeholders. Drive post-project reviews, lessons learned and continuous improvement, using project data and client feedback to improve ways of working across the account. Maintain a visible focus on excellent delivery, clear reporting and trusted client service from mobilisation through to project closure. Experience and Attributes Significant senior experience in event production, experiential delivery or project leadership, with demonstrable experience delivering government or public sector events. Government experience is essential. Proven experience leading complex, high-profile live, hybrid and virtual events such as government summits, international exhibitions, ministerial or stakeholder events, conferences and virtual broadcasts. Strong understanding of compliance-led delivery, including risk management, GDPR/data security, health and safety, accessibility, procurement-led governance and supplier controls. Excellent senior stakeholder management skills, with the confidence to advise Account Directors, HODs, clients and internal leadership teams. Strong commercial acumen, including budget ownership, margin management, forecasting, change control and value-for-money reporting. Experience setting up ways of working for new accounts, including onboarding, process playbooks, reporting templates, stakeholder maps and governance structures. Confident leadership style with the ability to build trust, develop teams and maintain calm delivery standards under pressure. Excellent written and verbal communication skills, with exceptional attention to detail and the ability to produce clear, professional client-facing documentation. Willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Upon successful completion of a 6-month probation period Our Principles A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long-term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Aug 24, 2026
Full time
Job Title: Project Director - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking an experienced Project Director to lead delivery across Strata's government-focused accounts. This is a senior project delivery role within the account team and will be focused on high-profile, complex and compliance-led events across government summits, international exhibitions and virtual or hybrid programmes. The ideal candidate will combine senior government event experience, robust project management, strong commercial discipline and the ability to work collaboratively with the Account Director, Heads of Department and project teams to deliver consistently excellent work. Key Responsibilities Government Account Leadership Act as the senior project delivery lead across government accounts, ensuring activity is planned, governed and delivered to the standards expected by high-profile public sector clients. Partner with the Account Director on relationship management, senior stakeholder alignment, escalation planning and account-level ways of working. Lead the establishment of client onboarding processes, account governance, reporting rhythms, stakeholder maps, SLAs, approval routes and project playbooks for new government accounts. Provide senior counsel on delivery approach, risk, compliance, commercial implications and operational feasibility across government summits, international exhibitions, virtual events and hybrid programmes. Programme Governance & Compliance Work with the Account Director to ensure all activity meets relevant clients, contractual, procurement, data protection, health and safety, sustainability, accessibility and brand requirements. Oversee project risk management, contingency planning, RAMS/Event Safety Plans and escalation routes, identifying where specialist H&S or compliance support is required. Champion disciplined documentation, including SOWs/PAFs, contact reports, project folders, status reports, budget trackers, Value for Money reports, QBR materials and Lessons Learned outputs. Commercial & Financial Leadership Hold senior oversight of account-level project budgets, project margins, scope control and value-for-money reporting. Review and challenge budgets, supplier costs, internal resource plans and change requests to protect quality, margin and client confidence. Support the Account Director with growth opportunities, account development and commercial recommendations, ensuring proposals are realistic, compliant and deliverable. Team Leadership & Cross-Functional Collaboration Lead, mentor and support Senior Project Managers, Project Managers, Project Coordinators and freelance team members, setting clear delivery expectations and standards. Work closely with HODs across creative, production, technical, content, digital, logistics, finance, resource and supplier management to ensure joined-up delivery. Create a collaborative, calm and high-performance account culture that encourages proactive problem-solving, clear communication and shared accountability. Quality, Reporting & Continuous Improvement Ensure all client-facing work is quality assured, aligned to client brand guidelines and appropriate for senior government stakeholders. Drive post-project reviews, lessons learned and continuous improvement, using project data and client feedback to improve ways of working across the account. Maintain a visible focus on excellent delivery, clear reporting and trusted client service from mobilisation through to project closure. Experience and Attributes Significant senior experience in event production, experiential delivery or project leadership, with demonstrable experience delivering government or public sector events. Government experience is essential. Proven experience leading complex, high-profile live, hybrid and virtual events such as government summits, international exhibitions, ministerial or stakeholder events, conferences and virtual broadcasts. Strong understanding of compliance-led delivery, including risk management, GDPR/data security, health and safety, accessibility, procurement-led governance and supplier controls. Excellent senior stakeholder management skills, with the confidence to advise Account Directors, HODs, clients and internal leadership teams. Strong commercial acumen, including budget ownership, margin management, forecasting, change control and value-for-money reporting. Experience setting up ways of working for new accounts, including onboarding, process playbooks, reporting templates, stakeholder maps and governance structures. Confident leadership style with the ability to build trust, develop teams and maintain calm delivery standards under pressure. Excellent written and verbal communication skills, with exceptional attention to detail and the ability to produce clear, professional client-facing documentation. Willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Upon successful completion of a 6-month probation period Our Principles A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long-term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Job Title: Senior Project Manager - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking a Senior Project Manager to manage the day-to-day delivery of Strata's government-focused accounts. This is a senior project delivery role within the account team, supporting the Project Director and Account Director while leading the practical planning and delivery of complex events. The role will suit a highly organised, compliance-minded and commercially aware project leader with government event experience. You will help build new accounts from the ground up, supporting client onboarding, creating project processes, shaping documentation and embedding strong ways of working. Projects are likely to include government summits, international exhibitions, stakeholder events, virtual events and hybrid programmes requiring robust project management, careful supplier coordination and confident client communication. Key Responsibilities Project Delivery Leadership Lead the end-to-end delivery of allocated government projects from brief, onboarding and planning through to live delivery, reconciliation and closure. Translate client objectives into clear project plans, timelines and key deliverables. Prepare and maintain project documentation, including project handbooks, client kick-off materials, project folders, status reports, contact reports and onsite schedules. Ensure delivery remains on time, on budget, compliant and aligned to agreed client ways of working. Client & Stakeholder Management Act as the main day-to-day delivery contact for allocated projects, ensuring client questions and requests are acknowledged and managed in line with agreed SLAs. Support the Project Director and Account Director with client onboarding, stakeholder maps, reporting cadence and account process playbooks. Lead client meetings, manage agendas, capture actions and ensure clear follow-up within agreed timeframes. Build trusted relationships with government stakeholders through proactive communication, accuracy, transparency and calm issue resolution. Compliance, Risk & Quality Control Maintain project risk registers, contingency plans and compliance trackers, escalating risks and decisions quickly and appropriately. Coordinate production of RAMS/Event Safety Plans, accessibility considerations, sustainability actions and supplier compliance documentation. Apply Strata's quality assurance and sign-off processes, ensuring all client deliverables meet company standards, client brand guidelines and approved scope. Support post-event reporting, lessons learned and performance reviews, including Value for Money evidence and success measurement. Budget, Resource & Supplier Management Create and manage itemised project budgets, POs, change requests, budget trackers, reconciliations and value-for-money documentation. Prepare supplier briefs, source quotes, manage supplier meetings and ensure third-party delivery is documented and controlled. Monitor timesheets, internal spend, freelance costs and supplier commitments to ensure financial accuracy and margin protection. Team & Internal Collaboration Coordinate internal delivery teams across creative, production, technical, content, digital, logistics, and supplier management workstreams. Set up and lead regular internal check-ins, project comms channels and action tracking to maintain momentum and accountability. Mentor Project Coordinators and junior team members, helping them develop strong project administration, compliance and client service skills. The successful candidate must be able to demonstrate the following experience and attributes: Proven experience as a Senior Project Manager within an events, experiential, production or creative agency environment, with demonstrable government or public sector event experience. Government experience is essential. Strong end-to-end project management experience across live, hybrid and virtual events, ideally including government summits, international exhibitions, stakeholder events or large-scale conferences. Confident managing compliance-heavy projects with requirements across health and safety, risk, GDPR/data security, accessibility, sustainability and supplier assurance. Excellent client-facing communication skills and the ability to manage complex stakeholders with professionalism and confidence. Strong budget management skills, including cost tracking, POs, margin awareness, supplier negotiation, change control and reconciliation. Experience developing project plans, process documents, client reports, status updates, risk registers, timelines and meeting records. Highly organised, detail-focused and able to manage multiple project workstreams in a fast-paced environment. Collaborative leadership style, with experience working closely with HODs, Account Directors, suppliers, freelancers and internal delivery teams. Knowledge of project management tools and ways of working, including Teams, SharePoint and budget management systems. An ability and willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6-month probation period Our Principles We are a people-first brand experience agency with a set of core principles that guide our every action by measuring: A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Aug 24, 2026
Full time
Job Title: Senior Project Manager - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking a Senior Project Manager to manage the day-to-day delivery of Strata's government-focused accounts. This is a senior project delivery role within the account team, supporting the Project Director and Account Director while leading the practical planning and delivery of complex events. The role will suit a highly organised, compliance-minded and commercially aware project leader with government event experience. You will help build new accounts from the ground up, supporting client onboarding, creating project processes, shaping documentation and embedding strong ways of working. Projects are likely to include government summits, international exhibitions, stakeholder events, virtual events and hybrid programmes requiring robust project management, careful supplier coordination and confident client communication. Key Responsibilities Project Delivery Leadership Lead the end-to-end delivery of allocated government projects from brief, onboarding and planning through to live delivery, reconciliation and closure. Translate client objectives into clear project plans, timelines and key deliverables. Prepare and maintain project documentation, including project handbooks, client kick-off materials, project folders, status reports, contact reports and onsite schedules. Ensure delivery remains on time, on budget, compliant and aligned to agreed client ways of working. Client & Stakeholder Management Act as the main day-to-day delivery contact for allocated projects, ensuring client questions and requests are acknowledged and managed in line with agreed SLAs. Support the Project Director and Account Director with client onboarding, stakeholder maps, reporting cadence and account process playbooks. Lead client meetings, manage agendas, capture actions and ensure clear follow-up within agreed timeframes. Build trusted relationships with government stakeholders through proactive communication, accuracy, transparency and calm issue resolution. Compliance, Risk & Quality Control Maintain project risk registers, contingency plans and compliance trackers, escalating risks and decisions quickly and appropriately. Coordinate production of RAMS/Event Safety Plans, accessibility considerations, sustainability actions and supplier compliance documentation. Apply Strata's quality assurance and sign-off processes, ensuring all client deliverables meet company standards, client brand guidelines and approved scope. Support post-event reporting, lessons learned and performance reviews, including Value for Money evidence and success measurement. Budget, Resource & Supplier Management Create and manage itemised project budgets, POs, change requests, budget trackers, reconciliations and value-for-money documentation. Prepare supplier briefs, source quotes, manage supplier meetings and ensure third-party delivery is documented and controlled. Monitor timesheets, internal spend, freelance costs and supplier commitments to ensure financial accuracy and margin protection. Team & Internal Collaboration Coordinate internal delivery teams across creative, production, technical, content, digital, logistics, and supplier management workstreams. Set up and lead regular internal check-ins, project comms channels and action tracking to maintain momentum and accountability. Mentor Project Coordinators and junior team members, helping them develop strong project administration, compliance and client service skills. The successful candidate must be able to demonstrate the following experience and attributes: Proven experience as a Senior Project Manager within an events, experiential, production or creative agency environment, with demonstrable government or public sector event experience. Government experience is essential. Strong end-to-end project management experience across live, hybrid and virtual events, ideally including government summits, international exhibitions, stakeholder events or large-scale conferences. Confident managing compliance-heavy projects with requirements across health and safety, risk, GDPR/data security, accessibility, sustainability and supplier assurance. Excellent client-facing communication skills and the ability to manage complex stakeholders with professionalism and confidence. Strong budget management skills, including cost tracking, POs, margin awareness, supplier negotiation, change control and reconciliation. Experience developing project plans, process documents, client reports, status updates, risk registers, timelines and meeting records. Highly organised, detail-focused and able to manage multiple project workstreams in a fast-paced environment. Collaborative leadership style, with experience working closely with HODs, Account Directors, suppliers, freelancers and internal delivery teams. Knowledge of project management tools and ways of working, including Teams, SharePoint and budget management systems. An ability and willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6-month probation period Our Principles We are a people-first brand experience agency with a set of core principles that guide our every action by measuring: A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Job Title: Senior Project Manager - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking a Senior Project Manager to manage the day-to-day delivery of Strata's government-focused accounts. This is a senior project delivery role within the account team, supporting the Project Director and Account Director while leading the practical planning and delivery of complex events. The role will suit a highly organised, compliance-minded and commercially aware project leader with government event experience. You will help build new accounts from the ground up, supporting client onboarding, creating project processes, shaping documentation and embedding strong ways of working. Projects are likely to include government summits, international exhibitions, stakeholder events, virtual events and hybrid programmes requiring robust project management, careful supplier coordination and confident client communication. Key Responsibilities Project Delivery Leadership Lead the end-to-end delivery of allocated government projects from brief, onboarding and planning through to live delivery, reconciliation and closure. Translate client objectives into clear project plans, timelines and key deliverables. Prepare and maintain project documentation, including project handbooks, client kick-off materials, project folders, status reports, contact reports and onsite schedules. Ensure delivery remains on time, on budget, compliant and aligned to agreed client ways of working. Client & Stakeholder Management Act as the main day-to-day delivery contact for allocated projects, ensuring client questions and requests are acknowledged and managed in line with agreed SLAs. Support the Project Director and Account Director with client onboarding, stakeholder maps, reporting cadence and account process playbooks. Lead client meetings, manage agendas, capture actions and ensure clear follow-up within agreed timeframes. Build trusted relationships with government stakeholders through proactive communication, accuracy, transparency and calm issue resolution. Compliance, Risk & Quality Control Maintain project risk registers, contingency plans and compliance trackers, escalating risks and decisions quickly and appropriately. Coordinate production of RAMS/Event Safety Plans, accessibility considerations, sustainability actions and supplier compliance documentation. Apply Strata's quality assurance and sign-off processes, ensuring all client deliverables meet company standards, client brand guidelines and approved scope. Support post-event reporting, lessons learned and performance reviews, including Value for Money evidence and success measurement. Budget, Resource & Supplier Management Create and manage itemised project budgets, POs, change requests, budget trackers, reconciliations and value-for-money documentation. Prepare supplier briefs, source quotes, manage supplier meetings and ensure third-party delivery is documented and controlled. Monitor timesheets, internal spend, freelance costs and supplier commitments to ensure financial accuracy and margin protection. Team & Internal Collaboration Coordinate internal delivery teams across creative, production, technical, content, digital, logistics, and supplier management workstreams. Set up and lead regular internal check-ins, project comms channels and action tracking to maintain momentum and accountability. Mentor Project Coordinators and junior team members, helping them develop strong project administration, compliance and client service skills. The successful candidate must be able to demonstrate the following experience and attributes: Proven experience as a Senior Project Manager within an events, experiential, production or creative agency environment, with demonstrable government or public sector event experience. Government experience is essential. Strong end-to-end project management experience across live, hybrid and virtual events, ideally including government summits, international exhibitions, stakeholder events or large-scale conferences. Confident managing compliance-heavy projects with requirements across health and safety, risk, GDPR/data security, accessibility, sustainability and supplier assurance. Excellent client-facing communication skills and the ability to manage complex stakeholders with professionalism and confidence. Strong budget management skills, including cost tracking, POs, margin awareness, supplier negotiation, change control and reconciliation. Experience developing project plans, process documents, client reports, status updates, risk registers, timelines and meeting records. Highly organised, detail-focused and able to manage multiple project workstreams in a fast-paced environment. Collaborative leadership style, with experience working closely with HODs, Account Directors, suppliers, freelancers and internal delivery teams. Knowledge of project management tools and ways of working, including Teams, SharePoint and budget management systems. An ability and willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6-month probation period Our Principles We are a people-first brand experience agency with a set of core principles that guide our every action by measuring: A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Aug 24, 2026
Full time
Job Title: Senior Project Manager - Government Accounts Location: London and Brackley - Hybrid (plus travel as required) We are Strata! Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences. As a people-first business, we encourage ambition, support and reward. We're always listening and open to your ideas, just as we do with our clients. Our name? It's Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters. Job Overview We are seeking a Senior Project Manager to manage the day-to-day delivery of Strata's government-focused accounts. This is a senior project delivery role within the account team, supporting the Project Director and Account Director while leading the practical planning and delivery of complex events. The role will suit a highly organised, compliance-minded and commercially aware project leader with government event experience. You will help build new accounts from the ground up, supporting client onboarding, creating project processes, shaping documentation and embedding strong ways of working. Projects are likely to include government summits, international exhibitions, stakeholder events, virtual events and hybrid programmes requiring robust project management, careful supplier coordination and confident client communication. Key Responsibilities Project Delivery Leadership Lead the end-to-end delivery of allocated government projects from brief, onboarding and planning through to live delivery, reconciliation and closure. Translate client objectives into clear project plans, timelines and key deliverables. Prepare and maintain project documentation, including project handbooks, client kick-off materials, project folders, status reports, contact reports and onsite schedules. Ensure delivery remains on time, on budget, compliant and aligned to agreed client ways of working. Client & Stakeholder Management Act as the main day-to-day delivery contact for allocated projects, ensuring client questions and requests are acknowledged and managed in line with agreed SLAs. Support the Project Director and Account Director with client onboarding, stakeholder maps, reporting cadence and account process playbooks. Lead client meetings, manage agendas, capture actions and ensure clear follow-up within agreed timeframes. Build trusted relationships with government stakeholders through proactive communication, accuracy, transparency and calm issue resolution. Compliance, Risk & Quality Control Maintain project risk registers, contingency plans and compliance trackers, escalating risks and decisions quickly and appropriately. Coordinate production of RAMS/Event Safety Plans, accessibility considerations, sustainability actions and supplier compliance documentation. Apply Strata's quality assurance and sign-off processes, ensuring all client deliverables meet company standards, client brand guidelines and approved scope. Support post-event reporting, lessons learned and performance reviews, including Value for Money evidence and success measurement. Budget, Resource & Supplier Management Create and manage itemised project budgets, POs, change requests, budget trackers, reconciliations and value-for-money documentation. Prepare supplier briefs, source quotes, manage supplier meetings and ensure third-party delivery is documented and controlled. Monitor timesheets, internal spend, freelance costs and supplier commitments to ensure financial accuracy and margin protection. Team & Internal Collaboration Coordinate internal delivery teams across creative, production, technical, content, digital, logistics, and supplier management workstreams. Set up and lead regular internal check-ins, project comms channels and action tracking to maintain momentum and accountability. Mentor Project Coordinators and junior team members, helping them develop strong project administration, compliance and client service skills. The successful candidate must be able to demonstrate the following experience and attributes: Proven experience as a Senior Project Manager within an events, experiential, production or creative agency environment, with demonstrable government or public sector event experience. Government experience is essential. Strong end-to-end project management experience across live, hybrid and virtual events, ideally including government summits, international exhibitions, stakeholder events or large-scale conferences. Confident managing compliance-heavy projects with requirements across health and safety, risk, GDPR/data security, accessibility, sustainability and supplier assurance. Excellent client-facing communication skills and the ability to manage complex stakeholders with professionalism and confidence. Strong budget management skills, including cost tracking, POs, margin awareness, supplier negotiation, change control and reconciliation. Experience developing project plans, process documents, client reports, status updates, risk registers, timelines and meeting records. Highly organised, detail-focused and able to manage multiple project workstreams in a fast-paced environment. Collaborative leadership style, with experience working closely with HODs, Account Directors, suppliers, freelancers and internal delivery teams. Knowledge of project management tools and ways of working, including Teams, SharePoint and budget management systems. An ability and willingness to travel in the UK and internationally as required. Employee Benefits 25 days annual leave, plus usual Bank Holidays Birthday day off Private Health Insurance Workplace pension scheme Death in service scheme Cycle to work scheme Hybrid working arrangement Regular social events Upon successful completion of a 6-month probation period Our Principles We are a people-first brand experience agency with a set of core principles that guide our every action by measuring: A win for the client Client success is at the forefront of everything we do. We measure our success by the impact we make for our clients. We strive to exceed your expectations, delivering moments that matter with results that matter. A win for the company We believe in long term partnerships and sustainable growth. When your business prospers, so does ours. Our commitment to excellence and innovation means we're always ahead of the curve, offering you the best brand experiences. A win for the team Our team is the lifeblood of our agency. We celebrate diversity, promote collaboration, and foster an inclusive culture where every team member feels valued and empowered. When our team thrives, their passion and dedication is reflected in everything we deliver. A win for you Whether you're engaging us for your events, already fostering a career at Strata, or considering one, our goal is to create a win for you. We're dedicated to providing our employees with an enriching workplace that supports their growth and well being. For our clients, a win means achieving your objectives and making your brand shine. A win for the planet We are committed to making environmentally responsible choices in our work. We recognise our responsibility to minimise our impact on the planet and contribute to a sustainable future. From eco friendly event practices to conscious resource management, we aim to create events that are a win for the environment. Diversity at Strata At Strata, people are at the heart of who we are. We recognise and value the diverse and unique perspectives, experiences, and backgrounds that each individual brings. We are committed to fostering a workplace where everyone feels respected, heard, valued, and empowered. We strive to create an innovative, creative, and inclusive environment where all employees and applicants can thrive. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on merit, qualifications, and business needs. Embracing diversity isn't just our goal, it's our strength, driving us towards a more inclusive future. At Strata, we are proud to be a Disability Confident employer, committed to creating an inclusive and accessible workplace where everyone can thrive. We actively promote equal opportunities and support individuals with disabilities throughout their careers. As part of our recruitment process, we encourage candidates to let us know if they require any reasonable adjustments - our team is committed to ensuring a fair, supportive, and inclusive experience from application through to employment.
Develop, maintain, and refine multi-channel forecasting models for voice, email, chat, messaging, and AI/bot handoffs Build 12-to-18-month rolling capacity models to guide hiring, onboarding, shrinkage allocations, and budget planning Conduct scenario modeling and risk analysis for business changes, product launches, and operational pivots Oversee agent schedule creation and optimization against interval-level demand, staff preferences, labor laws, and shift flexibility Lead Real-Time Analysts managing intra-day performance, shrinkage, adherence, and queue dynamics Establish processes for PTO management, training allocation, dynamic offline time, and overtime deployment Design and deliver executive-level WFM dashboards tracking forecasting, occupancy, adherence, cost per contact, and SLA KPIs Use advanced analytics to identify bottlenecks, handle-time anomalies, and automation opportunities Own selection, optimization, and continuous improvement of WFM platforms and integrations Manage, mentor, and develop WFM Analysts, Data Analysts, and Real-Time Coordinators Establish team KPIs, operational standards, and career development pathways Conduct 1:1s, performance evaluations, and skill-building sessions Unify internal and outsourced BPO operations through SLA governance, capacity models, and automated scheduling workflows Improve forecasting accuracy, agent occupancy, labor spend, service levels, CSAT, and operational profitability Requirements 7+ years of dedicated Workforce Management experience in a high-volume omni-channel CX/Contact Center environment At least 3+ years in a senior manager or leadership role directly managing WFM teams Advanced hands-on proficiency with enterprise WFM platforms such as Nice CXone, Verint, or Assembled Proficiency with CRM/CCaaS tools such as Zendesk, Salesforce, or Talkdesk Ability to convert complex datasets into operational strategies Experience mentoring and developing WFM team members Ability to translate WFM technicalities into business impacts for FP&A and executive leadership Ability to thrive in high-growth, changing environments with shifting volume dynamics Proven track record of hiring, developing, and retaining high-performing WFM and analytical talent Bachelor's degree in Business Administration, Data Analytics, Statistics, or equivalent operational experience preferred Core Competencies Demonstrates expertise in Workforce Management, including advanced proficiency with WFM platforms and the ability to develop and optimise multi-channel forecasting models. Proven leadership in managing and mentoring teams while driving operational efficiency and strategic decision-making. Highest-signal resume keywords Workforce Management Experience WFM Platform Proficiency Team Leadership and Development Data Analysis and Strategy Conversion Forecasting and Capacity Modeling ATS Optimization Keywords Hard Skills Multi-Channel Forecasting Models Capacity Modeling Scenario Modeling Operational Analysis KPI Tracking Data Analytics Performance Management PTO Management Budget Planning Automation Opportunities Soft Skills Mentoring Team Development Communication Adaptability Problem-Solving Industry Keywords Contact Center CX BPO Operations SLA Governance High-Volume Environments Tools & Technologies Nice CXone Verint Assembled Zendesk Salesforce Talkdesk
Aug 24, 2026
Full time
Develop, maintain, and refine multi-channel forecasting models for voice, email, chat, messaging, and AI/bot handoffs Build 12-to-18-month rolling capacity models to guide hiring, onboarding, shrinkage allocations, and budget planning Conduct scenario modeling and risk analysis for business changes, product launches, and operational pivots Oversee agent schedule creation and optimization against interval-level demand, staff preferences, labor laws, and shift flexibility Lead Real-Time Analysts managing intra-day performance, shrinkage, adherence, and queue dynamics Establish processes for PTO management, training allocation, dynamic offline time, and overtime deployment Design and deliver executive-level WFM dashboards tracking forecasting, occupancy, adherence, cost per contact, and SLA KPIs Use advanced analytics to identify bottlenecks, handle-time anomalies, and automation opportunities Own selection, optimization, and continuous improvement of WFM platforms and integrations Manage, mentor, and develop WFM Analysts, Data Analysts, and Real-Time Coordinators Establish team KPIs, operational standards, and career development pathways Conduct 1:1s, performance evaluations, and skill-building sessions Unify internal and outsourced BPO operations through SLA governance, capacity models, and automated scheduling workflows Improve forecasting accuracy, agent occupancy, labor spend, service levels, CSAT, and operational profitability Requirements 7+ years of dedicated Workforce Management experience in a high-volume omni-channel CX/Contact Center environment At least 3+ years in a senior manager or leadership role directly managing WFM teams Advanced hands-on proficiency with enterprise WFM platforms such as Nice CXone, Verint, or Assembled Proficiency with CRM/CCaaS tools such as Zendesk, Salesforce, or Talkdesk Ability to convert complex datasets into operational strategies Experience mentoring and developing WFM team members Ability to translate WFM technicalities into business impacts for FP&A and executive leadership Ability to thrive in high-growth, changing environments with shifting volume dynamics Proven track record of hiring, developing, and retaining high-performing WFM and analytical talent Bachelor's degree in Business Administration, Data Analytics, Statistics, or equivalent operational experience preferred Core Competencies Demonstrates expertise in Workforce Management, including advanced proficiency with WFM platforms and the ability to develop and optimise multi-channel forecasting models. Proven leadership in managing and mentoring teams while driving operational efficiency and strategic decision-making. Highest-signal resume keywords Workforce Management Experience WFM Platform Proficiency Team Leadership and Development Data Analysis and Strategy Conversion Forecasting and Capacity Modeling ATS Optimization Keywords Hard Skills Multi-Channel Forecasting Models Capacity Modeling Scenario Modeling Operational Analysis KPI Tracking Data Analytics Performance Management PTO Management Budget Planning Automation Opportunities Soft Skills Mentoring Team Development Communication Adaptability Problem-Solving Industry Keywords Contact Center CX BPO Operations SLA Governance High-Volume Environments Tools & Technologies Nice CXone Verint Assembled Zendesk Salesforce Talkdesk
UK Tender Manager opportunity with a prestigious global specialist access business, offering up to £55,000, company car, bonus, progression and international product exposure. The Company A prestigious global business specialising in innovative access products and solutions, with an established presence across international markets. This is an opportunity for a Tender Manager to join a collaborative UK operation, working closely with sales, commercial, product and technical teams while supporting customers across the public sector. The business offers structured onboarding, clear progression and the opportunity for a Tender Manager to develop their commercial and product expertise while working with a diverse portfolio of specialist products. The Benefits Up to £55,000 basic salary + bonus scheme Company car Comprehensive benefits package, with full details available on application Structured onboarding and training Clear career progression opportunities International and global product exposure The Role As a Tender Manager, you will take ownership of the full tender and bid process, working closely with sales teams, customers, stakeholders and internal departments to develop compelling, compliant and commercially focused submissions. You will review and analyse tender documentation, identify key requirements, coordinate responses and ensure submissions are completed accurately and within agreed deadlines. Working closely with sales, product and technical teams, the Tender Manager will help develop tailored solutions that meet customer requirements while supporting wider commercial objectives. This is a diverse role combining tender management, bid writing, project coordination, product management, stakeholder engagement and commercial support. You will be responsible for coordinating multiple workstreams, ensuring the relevant teams are aligned and that customer, product and commercial requirements are understood and addressed throughout the tender process. The Tender Manager will also contribute to cost evaluation, risk assessment, solution development and project coordination, working alongside sales and internal teams to ensure opportunities are progressed effectively from initial tender through to successful submission and beyond. A typical day could involve reviewing a new public-sector tender, working with the sales team to establish the commercial approach, coordinating technical and product information, engaging with customers and stakeholders, managing internal project requirements and ensuring the final submission is accurate, compelling and commercially focused. The Person We are looking for a highly organised, commercially focused professional who enjoys taking ownership, managing multiple priorities and working collaboratively across a business. You will ideally have experience in tender management, bid writing, procurement, project management, sales support or a related commercial environment, with an understanding of public-sector tender processes. Strong communication and stakeholder management skills are important, alongside excellent attention to detail and the ability to manage multiple deadlines and priorities effectively. You will be confident working with different teams and stakeholders, able to understand customer requirements and translate them into clear, commercially viable solutions. An engineering background or strong technical understanding would be advantageous, particularly experience working with technical products or solutions, but this is not essential. Most importantly, you will be commercially aware, curious, highly organised and confident working closely with sales teams, customers, stakeholders and internal departments. To be successful in this role, you may have worked as a: Tender Manager, Bid Manager, Tender & Bid Manager, Bid Writer, Tender Specialist, Bid Specialist, Commercial Bid Manager, Public Sector Bid Manager, Procurement & Tender Manager, Tender Coordinator, Commercial Project Manager, Project Manager or Commercial Manager. Next Steps If you are looking for a commercially focused opportunity where you can take ownership as a Tender Manager, coordinate projects and products, work closely with sales and gain exposure to prestigious global products, we would like to hear from you. Apply today to find out more about this Tender Manager opportunity.
Aug 22, 2026
Full time
UK Tender Manager opportunity with a prestigious global specialist access business, offering up to £55,000, company car, bonus, progression and international product exposure. The Company A prestigious global business specialising in innovative access products and solutions, with an established presence across international markets. This is an opportunity for a Tender Manager to join a collaborative UK operation, working closely with sales, commercial, product and technical teams while supporting customers across the public sector. The business offers structured onboarding, clear progression and the opportunity for a Tender Manager to develop their commercial and product expertise while working with a diverse portfolio of specialist products. The Benefits Up to £55,000 basic salary + bonus scheme Company car Comprehensive benefits package, with full details available on application Structured onboarding and training Clear career progression opportunities International and global product exposure The Role As a Tender Manager, you will take ownership of the full tender and bid process, working closely with sales teams, customers, stakeholders and internal departments to develop compelling, compliant and commercially focused submissions. You will review and analyse tender documentation, identify key requirements, coordinate responses and ensure submissions are completed accurately and within agreed deadlines. Working closely with sales, product and technical teams, the Tender Manager will help develop tailored solutions that meet customer requirements while supporting wider commercial objectives. This is a diverse role combining tender management, bid writing, project coordination, product management, stakeholder engagement and commercial support. You will be responsible for coordinating multiple workstreams, ensuring the relevant teams are aligned and that customer, product and commercial requirements are understood and addressed throughout the tender process. The Tender Manager will also contribute to cost evaluation, risk assessment, solution development and project coordination, working alongside sales and internal teams to ensure opportunities are progressed effectively from initial tender through to successful submission and beyond. A typical day could involve reviewing a new public-sector tender, working with the sales team to establish the commercial approach, coordinating technical and product information, engaging with customers and stakeholders, managing internal project requirements and ensuring the final submission is accurate, compelling and commercially focused. The Person We are looking for a highly organised, commercially focused professional who enjoys taking ownership, managing multiple priorities and working collaboratively across a business. You will ideally have experience in tender management, bid writing, procurement, project management, sales support or a related commercial environment, with an understanding of public-sector tender processes. Strong communication and stakeholder management skills are important, alongside excellent attention to detail and the ability to manage multiple deadlines and priorities effectively. You will be confident working with different teams and stakeholders, able to understand customer requirements and translate them into clear, commercially viable solutions. An engineering background or strong technical understanding would be advantageous, particularly experience working with technical products or solutions, but this is not essential. Most importantly, you will be commercially aware, curious, highly organised and confident working closely with sales teams, customers, stakeholders and internal departments. To be successful in this role, you may have worked as a: Tender Manager, Bid Manager, Tender & Bid Manager, Bid Writer, Tender Specialist, Bid Specialist, Commercial Bid Manager, Public Sector Bid Manager, Procurement & Tender Manager, Tender Coordinator, Commercial Project Manager, Project Manager or Commercial Manager. Next Steps If you are looking for a commercially focused opportunity where you can take ownership as a Tender Manager, coordinate projects and products, work closely with sales and gain exposure to prestigious global products, we would like to hear from you. Apply today to find out more about this Tender Manager opportunity.
Procurement & Commercial Coordinator Location: Site-based, Hull, HU2 Salary: £28,000-£32,000, dependent on experience Hours: Monday to Friday, 8:00am-5:00pm Contract: Full-time, permanent Reporting to: Head of Procurement Closing date: Sunday 6 September 2026 About FR Scott FR Scott is one of Hull's leading independent suppliers of fixings, fasteners, architectural ironmongery, tools and industrial consumables. Established in 1945, we support customers across construction, engineering, manufacturing and modular building from our Hull trade counter, warehouse and national ecommerce operation. The opportunity We are looking for a Procurement & Commercial Coordinator to join our team in a site-based role in Hull. This is a varied position combining purchasing operations, supplier coordination, product information, inventory support and commercial analysis. The role includes day-to-day purchasing activity, but it is not simply a purchase-order processing position. You will also support supplier sourcing, product and range reviews, supplier performance, stock analysis, quotations and wider procurement improvement projects. Working directly with the Head of Procurement, you will gain broad exposure across Procurement and, as your knowledge develops, gradually take responsibility for selected lower-risk suppliers and product groups. What you'll be doing Raise and maintain purchase orders, review supplier acknowledgements and keep delivery information accurate. Chase overdue orders and resolve supplier discrepancies relating to price, quantity, pack size, availability and delivery. Support supplier sourcing exercises and RFQs, including obtaining and comparing quotations and supplier information. Set up and maintain accurate product and supplier information, including specifications, attributes, pack quantities, technical documents and part numbers. Support new products, range reviews and product-data improvements for the Fix&Fast website. Analyse sales, stock and margin information to support purchasing, range and supplier decisions. Support supplier and category spend analysis to identify cost, sourcing and commercial opportunities. Research competitor products, pricing and availability, and support supplier negotiations and benchmarking. Support inventory reviews, supplier scorecards, slow-moving and obsolete stock analysis, and supplier performance follow-up. Contribute to procurement reporting, supplier onboarding, compliance data and process-improvement projects. About you You may already work in purchasing, buying or supply chain, or have relevant experience in product administration, ecommerce, sales coordination, order management or merchandising. Industry experience would be useful, but it is not essential. Strong attention to detail and good organisational skills. Confidence communicating with suppliers and colleagues and following actions through. Comfort using Excel and working with product or commercial data. An interest in products, pricing, stock and supplier performance. A proactive approach, commercial awareness and willingness to take ownership. Development and progression This role offers more variety and development than a traditional purchasing administration position. For the right person, it could provide a route into future Buyer, Category Manager or broader Procurement roles. A formal procurement qualification is not required, and support towards a relevant CIPS qualification may be available following successful completion of probation. What we offer £28,000-£32,000 salary, dependent on experience. 23 days' annual leave, increasing with length of service. Annual bonus scheme and company pension. Employee discount, on-site parking and sick pay. Training and development opportunities. Apply Apply through this advert with your CV. Applicants must have the right to work in the UK. Closing date: Sunday 6 September 2026 Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aug 20, 2026
Full time
Procurement & Commercial Coordinator Location: Site-based, Hull, HU2 Salary: £28,000-£32,000, dependent on experience Hours: Monday to Friday, 8:00am-5:00pm Contract: Full-time, permanent Reporting to: Head of Procurement Closing date: Sunday 6 September 2026 About FR Scott FR Scott is one of Hull's leading independent suppliers of fixings, fasteners, architectural ironmongery, tools and industrial consumables. Established in 1945, we support customers across construction, engineering, manufacturing and modular building from our Hull trade counter, warehouse and national ecommerce operation. The opportunity We are looking for a Procurement & Commercial Coordinator to join our team in a site-based role in Hull. This is a varied position combining purchasing operations, supplier coordination, product information, inventory support and commercial analysis. The role includes day-to-day purchasing activity, but it is not simply a purchase-order processing position. You will also support supplier sourcing, product and range reviews, supplier performance, stock analysis, quotations and wider procurement improvement projects. Working directly with the Head of Procurement, you will gain broad exposure across Procurement and, as your knowledge develops, gradually take responsibility for selected lower-risk suppliers and product groups. What you'll be doing Raise and maintain purchase orders, review supplier acknowledgements and keep delivery information accurate. Chase overdue orders and resolve supplier discrepancies relating to price, quantity, pack size, availability and delivery. Support supplier sourcing exercises and RFQs, including obtaining and comparing quotations and supplier information. Set up and maintain accurate product and supplier information, including specifications, attributes, pack quantities, technical documents and part numbers. Support new products, range reviews and product-data improvements for the Fix&Fast website. Analyse sales, stock and margin information to support purchasing, range and supplier decisions. Support supplier and category spend analysis to identify cost, sourcing and commercial opportunities. Research competitor products, pricing and availability, and support supplier negotiations and benchmarking. Support inventory reviews, supplier scorecards, slow-moving and obsolete stock analysis, and supplier performance follow-up. Contribute to procurement reporting, supplier onboarding, compliance data and process-improvement projects. About you You may already work in purchasing, buying or supply chain, or have relevant experience in product administration, ecommerce, sales coordination, order management or merchandising. Industry experience would be useful, but it is not essential. Strong attention to detail and good organisational skills. Confidence communicating with suppliers and colleagues and following actions through. Comfort using Excel and working with product or commercial data. An interest in products, pricing, stock and supplier performance. A proactive approach, commercial awareness and willingness to take ownership. Development and progression This role offers more variety and development than a traditional purchasing administration position. For the right person, it could provide a route into future Buyer, Category Manager or broader Procurement roles. A formal procurement qualification is not required, and support towards a relevant CIPS qualification may be available following successful completion of probation. What we offer £28,000-£32,000 salary, dependent on experience. 23 days' annual leave, increasing with length of service. Annual bonus scheme and company pension. Employee discount, on-site parking and sick pay. Training and development opportunities. Apply Apply through this advert with your CV. Applicants must have the right to work in the UK. Closing date: Sunday 6 September 2026 Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Training and Recruitment Coordinator Location: Harrogate Salary: Up to 33,000 Benefits: Company car, 27 days holiday + bank holidays, pension, life assurance and employee benefits Hours: Full-time, with flexible start/finish times The Role Ashley Kate are pleased to be supporting our client in the search for a Training and Recruitment Coordinator based in Harrogate. This is a varied role responsible for coordinating recruitment, onboarding and training activity across a large operational workforce. You will work closely with the Training Manager and hiring managers across multiple locations, with travel required approximately 2-3 days per week. Key Responsibilities Coordinate the end-to-end recruitment process for operational and technical vacancies. Arrange interviews and liaise with candidates and hiring managers throughout the recruitment process. Coordinate new starter onboarding and inductions. Support pre-employment processes, including drug and alcohol testing. Work closely with operational and engineering managers on recruitment requirements and interviews. Maintain accurate recruitment records and documentation. Support the implementation and continuous improvement of recruitment systems and processes. Provide general recruitment and training coordination and administration. About You Previous recruitment, recruitment coordination or similar experience. Experience within a high-volume or operational recruitment environment would be advantageous. Excellent organisation and attention to detail. Strong communication and relationship-building skills. Ability to manage multiple vacancies and priorities effectively. Confident working independently and taking ownership of recruitment activity. Comfortable travelling regularly between regional sites. Experience recruiting within transport, logistics, engineering, care or another high-volume environment would be beneficial. Benefits Salary up to 33,000. Company car - electric vehicle. 27 days annual leave plus bank holidays. Pension scheme. Life assurance at 2x salary. Employee discount benefits. Flexible working hours. Additional employee travel benefits. Please contact Alice Connors on (phone number removed) to discuss further About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Aug 20, 2026
Full time
Training and Recruitment Coordinator Location: Harrogate Salary: Up to 33,000 Benefits: Company car, 27 days holiday + bank holidays, pension, life assurance and employee benefits Hours: Full-time, with flexible start/finish times The Role Ashley Kate are pleased to be supporting our client in the search for a Training and Recruitment Coordinator based in Harrogate. This is a varied role responsible for coordinating recruitment, onboarding and training activity across a large operational workforce. You will work closely with the Training Manager and hiring managers across multiple locations, with travel required approximately 2-3 days per week. Key Responsibilities Coordinate the end-to-end recruitment process for operational and technical vacancies. Arrange interviews and liaise with candidates and hiring managers throughout the recruitment process. Coordinate new starter onboarding and inductions. Support pre-employment processes, including drug and alcohol testing. Work closely with operational and engineering managers on recruitment requirements and interviews. Maintain accurate recruitment records and documentation. Support the implementation and continuous improvement of recruitment systems and processes. Provide general recruitment and training coordination and administration. About You Previous recruitment, recruitment coordination or similar experience. Experience within a high-volume or operational recruitment environment would be advantageous. Excellent organisation and attention to detail. Strong communication and relationship-building skills. Ability to manage multiple vacancies and priorities effectively. Confident working independently and taking ownership of recruitment activity. Comfortable travelling regularly between regional sites. Experience recruiting within transport, logistics, engineering, care or another high-volume environment would be beneficial. Benefits Salary up to 33,000. Company car - electric vehicle. 27 days annual leave plus bank holidays. Pension scheme. Life assurance at 2x salary. Employee discount benefits. Flexible working hours. Additional employee travel benefits. Please contact Alice Connors on (phone number removed) to discuss further About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Business Development Manager Location/Territory: Local Lancashire & North Manchester Region Salary: Up to £50,000 (dependent on experience) + bonus (OTE up to 100% of salary) Package: Company car or allowance, flexible benefits, up to 27 days holiday (plus bank holidays & holiday purchase scheme) Hours: 37.5 hours per week, Monday-Friday Sector: Packaging Distribution & Solutions Protecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can build a sales career that grows. With over 75 years of industry expertise, we offer stability alongside a forward-thinking, growth-focused culture. Our fast-paced, results-driven environment will challenge and stretch you, but it also provides genuine opportunities for progression and long-term success. We reward performance, support development, and empower our people to take ownership of their careers. If you're motivated by winning new business and building something meaningful, you'll thrive here. The Business Development Manager Role This is a new business, field-based sales role focused on driving profitable growth across your assigned local territory. You will take ownership of developing a robust sales pipeline, targeting and converting new customers through a consultative, solution-led approach. Working closely with internal teams and regional leadership, you will identify opportunities, conduct packaging audits, present tailored solutions, and secure profitable new business opportunities across a broad range of sectors. Alongside self-generated opportunities, you will also benefit from access to quality sales lead data and existing prospect information to support your activity. Initially, there will additionally be a focus on re-engaging selected lapsed and dormant customer accounts, identifying opportunities to win back and develop profitable trading relationships. The role will primarily focus on developing small-to-medium sized customer accounts, typically securing new business opportunities in the region of £25,000-£40,000 annual spend, contributing towards an annual new business target of approximately £400,000. Supported by an Internal Sales Coordinator, you'll spend much of your time out in the field - attending customer meetings, engaging prospects, building relationships, and closing deals - whilst maintaining strong pipeline discipline through effective CRM utilisation, structured sales planning, and proactive territory management. Key Responsibilities Develop and execute a structured territory sales plan focused on new business acquisition Identify, target, and win new customers through cold calling, networking, referrals, and marketing leads Build and maintain a strong, active pipeline to consistently achieve and exceed new business targets Conduct customer site visits and packaging audits to identify improvement opportunities Present tailored, solution-led proposals aligned to customer needs and commercial objectives Negotiate pricing and commercial terms to maximise margin and long-term value Work closely with internal teams (sales support, procurement, logistics) to ensure smooth onboarding and delivery Maintain accurate and up-to-date records of all activity, opportunities, and pipeline via CRM (MS Dynamics) Collaborate with wider regional and national teams to maximise cross-selling opportunities What You Will Bring Essential: Minimum of two years' experience in a B2B field sales role focused on targeted new business acquisition To effectively manage this local territory, you should ideally live within approximately 30 minutes' drive of our Heywood site and be familiar with selling into the proposed Lancashire/Northern Manchester area. Proven track record of winning new business and achieving sales targets The ability to work in a targeted fashion, utilising leads & data to proactively attack & win back lapsed client accounts Strong consultative selling approach with the ability to identify needs and deliver tailored products & solutions. Proven experience of developing existing customer accounts whilst effectively managing margins, profitability and commercial growth opportunities. Experience generating own leads through cold calling, networking, and proactive prospecting Experience of selling high volume consumable products with multi-product catalogue/SKUs (if not packaging, stationary/office products, PPE/workwear/safety products, hygiene/janitorial or industrial consumables could all be a potential fit). Commercial awareness with the ability to negotiate effectively and protect margin Self motivated, resilient, and comfortable working autonomously in a field based role Excellent communication and presentation skills Valid UK driving licence Strong IT skills including Microsoft Office and CRM systems Desirable: Experience within packaging, manufacturing, distribution, or a related technical product environment Familiarity with Microsoft Dynamics CRM What You Will Get We provide a competitive basic salary alongside a lucrative bonus structure designed to recognise and incentivise success. Our flexible benefits package can include: 25 days annual leave (rising to 27 with service) plus all public/bank holidays Additional holiday purchase scheme Contributory pension scheme Company car or cash allowance (including electric options) Employee assistance programme to support wellbeing Extensive training and development opportunities Employee discount scheme (retail and leisure) Annual paid volunteering day Simply Health/Dental or BUPA options (role dependent) Enhanced HR policies and long service awards Charitable giving options Financial support with eye tests and glasses (DSE users) EE mobile discount scheme Your Future With Us At Macfarlane Group, we actively support career progression and internal mobility. This role offers a clear pathway into senior sales or leadership positions, supported by structured development plans and ongoing training. You'll have access to both internal expertise and external development programmes, including accredited pathways with organisations such as the Institute of Leadership & Management (ILM) and the Institute of Sales Professionals (ISP). We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any support or adjustments during the recruitment process, please email our recruitment team directly.
Aug 20, 2026
Full time
Business Development Manager Location/Territory: Local Lancashire & North Manchester Region Salary: Up to £50,000 (dependent on experience) + bonus (OTE up to 100% of salary) Package: Company car or allowance, flexible benefits, up to 27 days holiday (plus bank holidays & holiday purchase scheme) Hours: 37.5 hours per week, Monday-Friday Sector: Packaging Distribution & Solutions Protecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can build a sales career that grows. With over 75 years of industry expertise, we offer stability alongside a forward-thinking, growth-focused culture. Our fast-paced, results-driven environment will challenge and stretch you, but it also provides genuine opportunities for progression and long-term success. We reward performance, support development, and empower our people to take ownership of their careers. If you're motivated by winning new business and building something meaningful, you'll thrive here. The Business Development Manager Role This is a new business, field-based sales role focused on driving profitable growth across your assigned local territory. You will take ownership of developing a robust sales pipeline, targeting and converting new customers through a consultative, solution-led approach. Working closely with internal teams and regional leadership, you will identify opportunities, conduct packaging audits, present tailored solutions, and secure profitable new business opportunities across a broad range of sectors. Alongside self-generated opportunities, you will also benefit from access to quality sales lead data and existing prospect information to support your activity. Initially, there will additionally be a focus on re-engaging selected lapsed and dormant customer accounts, identifying opportunities to win back and develop profitable trading relationships. The role will primarily focus on developing small-to-medium sized customer accounts, typically securing new business opportunities in the region of £25,000-£40,000 annual spend, contributing towards an annual new business target of approximately £400,000. Supported by an Internal Sales Coordinator, you'll spend much of your time out in the field - attending customer meetings, engaging prospects, building relationships, and closing deals - whilst maintaining strong pipeline discipline through effective CRM utilisation, structured sales planning, and proactive territory management. Key Responsibilities Develop and execute a structured territory sales plan focused on new business acquisition Identify, target, and win new customers through cold calling, networking, referrals, and marketing leads Build and maintain a strong, active pipeline to consistently achieve and exceed new business targets Conduct customer site visits and packaging audits to identify improvement opportunities Present tailored, solution-led proposals aligned to customer needs and commercial objectives Negotiate pricing and commercial terms to maximise margin and long-term value Work closely with internal teams (sales support, procurement, logistics) to ensure smooth onboarding and delivery Maintain accurate and up-to-date records of all activity, opportunities, and pipeline via CRM (MS Dynamics) Collaborate with wider regional and national teams to maximise cross-selling opportunities What You Will Bring Essential: Minimum of two years' experience in a B2B field sales role focused on targeted new business acquisition To effectively manage this local territory, you should ideally live within approximately 30 minutes' drive of our Heywood site and be familiar with selling into the proposed Lancashire/Northern Manchester area. Proven track record of winning new business and achieving sales targets The ability to work in a targeted fashion, utilising leads & data to proactively attack & win back lapsed client accounts Strong consultative selling approach with the ability to identify needs and deliver tailored products & solutions. Proven experience of developing existing customer accounts whilst effectively managing margins, profitability and commercial growth opportunities. Experience generating own leads through cold calling, networking, and proactive prospecting Experience of selling high volume consumable products with multi-product catalogue/SKUs (if not packaging, stationary/office products, PPE/workwear/safety products, hygiene/janitorial or industrial consumables could all be a potential fit). Commercial awareness with the ability to negotiate effectively and protect margin Self motivated, resilient, and comfortable working autonomously in a field based role Excellent communication and presentation skills Valid UK driving licence Strong IT skills including Microsoft Office and CRM systems Desirable: Experience within packaging, manufacturing, distribution, or a related technical product environment Familiarity with Microsoft Dynamics CRM What You Will Get We provide a competitive basic salary alongside a lucrative bonus structure designed to recognise and incentivise success. Our flexible benefits package can include: 25 days annual leave (rising to 27 with service) plus all public/bank holidays Additional holiday purchase scheme Contributory pension scheme Company car or cash allowance (including electric options) Employee assistance programme to support wellbeing Extensive training and development opportunities Employee discount scheme (retail and leisure) Annual paid volunteering day Simply Health/Dental or BUPA options (role dependent) Enhanced HR policies and long service awards Charitable giving options Financial support with eye tests and glasses (DSE users) EE mobile discount scheme Your Future With Us At Macfarlane Group, we actively support career progression and internal mobility. This role offers a clear pathway into senior sales or leadership positions, supported by structured development plans and ongoing training. You'll have access to both internal expertise and external development programmes, including accredited pathways with organisations such as the Institute of Leadership & Management (ILM) and the Institute of Sales Professionals (ISP). We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any support or adjustments during the recruitment process, please email our recruitment team directly.
Do you have project management experience This is an opportunity for a Project Manager to join an event technology company providing registration, badging, scanning and related technology solutions to event organisers. As a Project Manager , you will be managing client projects from initial planning through to delivery, ensuring everything is organised, accurate and ready for implementation. This full-time permanent role offers full training, a range of benefits , hybrid working with two days working from home available after training and onboarding and a salary of up to £33,000. Local candidates are preferred and should be able to commute reliably, ideally within 40 minutes of the office. Part-time applications will not be considered, and sponsorship is not available. You will be responsible for Coordinating several client projects, keeping plans, records and key information accurate and up to date. Working closely with internal teams to ensure they are fully prepared for project delivery. Building positive relationships with clients and keeping them informed throughout each project. Managing client expectations and responding confidently to queries or changes. Supporting effective project handovers and completing relevant post-event activities. Taking ownership of your workload while maintaining a high level of attention to detail. Learning the company s services and processes through full training and gradually taking responsibility for more complex projects. What we are looking for Previously worked as a Project Manager, Project Coordinator, Project Officer, Technical delivery manager, IT Project Manager, Events Project Manager, Technology Project Manager, IT Project Coordinator, Technology Project Coordinator, Event Project Coordinator, Project Executive or in a similar role. Prior experience in project management or project coordination. Background in dealing directly with clients in a professional manner Confident and personable, with the ability to build positive relationships with clients and colleagues. Excellent communication skills and the confidence to manage client expectations professionally. Previous experience in the events sector would be beneficial, but is not essential. A genuine interest in developing a long-term career within a growing business. Right to work in the UK. Important notes: Local candidates will be preferred (ideally within 40 minutes commute) Part-time candidates will not be considered Full training will be provided Sponsorship is not available Shift: Monday to Thursday: 9:00am to 5:30pm Friday: 9:00am to 5:00pm Hybrid : working 2 days from home per week (available after training) What's on offer Competitive Salary Hybrid working arrangement following initial training and onboarding. Company pension. Private medical and dental cover. On-site parking. Company events and social activities. This is a great opportunity for a confident and organised Project Manager to join a close-knit team, develop their skills and build a long-term career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Aug 19, 2026
Full time
Do you have project management experience This is an opportunity for a Project Manager to join an event technology company providing registration, badging, scanning and related technology solutions to event organisers. As a Project Manager , you will be managing client projects from initial planning through to delivery, ensuring everything is organised, accurate and ready for implementation. This full-time permanent role offers full training, a range of benefits , hybrid working with two days working from home available after training and onboarding and a salary of up to £33,000. Local candidates are preferred and should be able to commute reliably, ideally within 40 minutes of the office. Part-time applications will not be considered, and sponsorship is not available. You will be responsible for Coordinating several client projects, keeping plans, records and key information accurate and up to date. Working closely with internal teams to ensure they are fully prepared for project delivery. Building positive relationships with clients and keeping them informed throughout each project. Managing client expectations and responding confidently to queries or changes. Supporting effective project handovers and completing relevant post-event activities. Taking ownership of your workload while maintaining a high level of attention to detail. Learning the company s services and processes through full training and gradually taking responsibility for more complex projects. What we are looking for Previously worked as a Project Manager, Project Coordinator, Project Officer, Technical delivery manager, IT Project Manager, Events Project Manager, Technology Project Manager, IT Project Coordinator, Technology Project Coordinator, Event Project Coordinator, Project Executive or in a similar role. Prior experience in project management or project coordination. Background in dealing directly with clients in a professional manner Confident and personable, with the ability to build positive relationships with clients and colleagues. Excellent communication skills and the confidence to manage client expectations professionally. Previous experience in the events sector would be beneficial, but is not essential. A genuine interest in developing a long-term career within a growing business. Right to work in the UK. Important notes: Local candidates will be preferred (ideally within 40 minutes commute) Part-time candidates will not be considered Full training will be provided Sponsorship is not available Shift: Monday to Thursday: 9:00am to 5:30pm Friday: 9:00am to 5:00pm Hybrid : working 2 days from home per week (available after training) What's on offer Competitive Salary Hybrid working arrangement following initial training and onboarding. Company pension. Private medical and dental cover. On-site parking. Company events and social activities. This is a great opportunity for a confident and organised Project Manager to join a close-knit team, develop their skills and build a long-term career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
AI Adoption Community Lead Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description We are building Arrow's AI Adoption team from the ground up, and this is the role that sets it in motion. As AI Adoption and Community Lead, you will own the design and delivery of Arrow's AI democratisation programme - the strategy, training, community, governance, and communications that will take AI from a tool available to a few to a capability embedded across the whole organisation. You will be the first senior hire into this team, which means you will shape it: defining how the programme is structured, recruiting and managing a Programme Coordinator, and working across Arrow's group functions and platforms to land real, measurable change. This is not a change management role that sits at the edge of AI; it is a role that sits at the centre of it, requiring genuine enthusiasm for the technology, the judgement to govern it responsibly, and the credibility to bring people along. Key Responsibilities Own end-to end delivery of Arrow's AI adoption programme, from strategy through to execution, ensuring on time, high quality delivery with measurable organisational impact. Recruit, manage and develop a Programme Coordinator, providing clear direction and the conditions to deliver effectively. Build and maintain a robust programme plan, including quarterly OKRs, milestones, risk and dependency tracking, and governance rhythms for senior stakeholders. Design and deliver Arrow's AI Academy, a tiered training programme from foundational literacy through to advanced champion and builder tracks, in partnership with external suppliers, L&D, and an AI engineer. Ensure the training programme meets EU AI Act compliance requirements for all relevant staff, including the board, within agreed timelines. Build and run Arrow's AI community of practice, along with a best practice repository covering approved workflows, training resources, and use case guidance. Recruit, train, and coordinate a Champions network to support colleagues, run team level training, and feed use cases into the innovation pipeline. Work with Compliance, Risk, and IT to implement Arrow's AI governance framework, including acceptable use policy and tool access controls. Own the adoption dashboard, reporting usage rates, compliance completion, progression, and champion engagement to senior leadership. Act as a senior point of contact for AI adoption across group functions and platforms, including regular European sharing sessions on governance and best practice. Drive Arrow's AI adoption narrative, developing materials for investors, PR, and industry events, and building a bank of success stories and outcomes. Codify programme playbooks, onboarding materials, and repeatable frameworks, while feeding bottom up use cases and insights into the innovation pipeline. Skills, Knowledge & Expertise Substantial experience in programme delivery, organisational change, L&D, or a related discipline, with a track record of delivering complex, cross functional programmes that changed how people work, not just what tools they have access to. Genuine understanding and enthusiasm for AI, with working fluency in tools such as Claude, ChatGPT, or n8n, and serious thought given to how these tools change the way knowledge work gets done. Demonstrable experience owning a programme end to end, covering planning, stakeholder management, risk, reporting, and delivery, rather than just coordinating activity. People management experience, including setting direction, supporting development, and holding a team member accountable with care. Strong stakeholder management across levels, from operational staff through to executive sponsors, with the confidence to hold a position and the judgment to know when to flex. Community building or engagement experience, such as running networks, managing online communities, or building champion or advocate programmes at scale. Clear, structured written and verbal communication skills, with the ability to write for multiple audiences, from a staff digest to a board update to an investor story. Comfortable building from scratch, able to make decisions quickly without waiting for everything to be fully defined. Experience in the financial sector or fund management (desirable). Experience with data and analytics (desirable). A pragmatic, action oriented approach to ambiguity, balancing structure with the flexibility needed in a fast evolving programme. Ability to translate complex or technical AI concepts into practical guidance for non specialist audiences across the organisation.
Aug 14, 2026
Full time
AI Adoption Community Lead Department: IT & Change Employment Type: Permanent - Full Time Location: Manchester, UK Description We are building Arrow's AI Adoption team from the ground up, and this is the role that sets it in motion. As AI Adoption and Community Lead, you will own the design and delivery of Arrow's AI democratisation programme - the strategy, training, community, governance, and communications that will take AI from a tool available to a few to a capability embedded across the whole organisation. You will be the first senior hire into this team, which means you will shape it: defining how the programme is structured, recruiting and managing a Programme Coordinator, and working across Arrow's group functions and platforms to land real, measurable change. This is not a change management role that sits at the edge of AI; it is a role that sits at the centre of it, requiring genuine enthusiasm for the technology, the judgement to govern it responsibly, and the credibility to bring people along. Key Responsibilities Own end-to end delivery of Arrow's AI adoption programme, from strategy through to execution, ensuring on time, high quality delivery with measurable organisational impact. Recruit, manage and develop a Programme Coordinator, providing clear direction and the conditions to deliver effectively. Build and maintain a robust programme plan, including quarterly OKRs, milestones, risk and dependency tracking, and governance rhythms for senior stakeholders. Design and deliver Arrow's AI Academy, a tiered training programme from foundational literacy through to advanced champion and builder tracks, in partnership with external suppliers, L&D, and an AI engineer. Ensure the training programme meets EU AI Act compliance requirements for all relevant staff, including the board, within agreed timelines. Build and run Arrow's AI community of practice, along with a best practice repository covering approved workflows, training resources, and use case guidance. Recruit, train, and coordinate a Champions network to support colleagues, run team level training, and feed use cases into the innovation pipeline. Work with Compliance, Risk, and IT to implement Arrow's AI governance framework, including acceptable use policy and tool access controls. Own the adoption dashboard, reporting usage rates, compliance completion, progression, and champion engagement to senior leadership. Act as a senior point of contact for AI adoption across group functions and platforms, including regular European sharing sessions on governance and best practice. Drive Arrow's AI adoption narrative, developing materials for investors, PR, and industry events, and building a bank of success stories and outcomes. Codify programme playbooks, onboarding materials, and repeatable frameworks, while feeding bottom up use cases and insights into the innovation pipeline. Skills, Knowledge & Expertise Substantial experience in programme delivery, organisational change, L&D, or a related discipline, with a track record of delivering complex, cross functional programmes that changed how people work, not just what tools they have access to. Genuine understanding and enthusiasm for AI, with working fluency in tools such as Claude, ChatGPT, or n8n, and serious thought given to how these tools change the way knowledge work gets done. Demonstrable experience owning a programme end to end, covering planning, stakeholder management, risk, reporting, and delivery, rather than just coordinating activity. People management experience, including setting direction, supporting development, and holding a team member accountable with care. Strong stakeholder management across levels, from operational staff through to executive sponsors, with the confidence to hold a position and the judgment to know when to flex. Community building or engagement experience, such as running networks, managing online communities, or building champion or advocate programmes at scale. Clear, structured written and verbal communication skills, with the ability to write for multiple audiences, from a staff digest to a board update to an investor story. Comfortable building from scratch, able to make decisions quickly without waiting for everything to be fully defined. Experience in the financial sector or fund management (desirable). Experience with data and analytics (desirable). A pragmatic, action oriented approach to ambiguity, balancing structure with the flexibility needed in a fast evolving programme. Ability to translate complex or technical AI concepts into practical guidance for non specialist audiences across the organisation.
Office Administrator & IT Support Coordinator Location: Manchester Contract: 12 Month FTC (100% Office Based) Salary: £30,000 with free onsite parking, very accessible to Manchester City Centre Are you the person everyone turns to when technology needs fixing, supplies need ordering, or the office needs organising? We're looking for a proactive and organised Office Administrator & IT Support Coordinator to play a key role in the smooth running of our Manchester office. This is a varied position combining office coordination, first-line IT support, procurement, and finance administration. If you have hands-on IT experience and enjoy being at the heart of day-to-day business operations, we'd love to hear from you. The Role As the go-to person for office operations and everyday IT support, you'll ensure colleagues have the tools, resources, and support they need to work effectively. You'll provide first-line technical support, coordinate suppliers and services, manage office administration activities, and support purchasing and finance processes. While office administration and procurement are a significant part of the role, full training will be provided on SAP, purchasing processes, and finance administration. We're primarily looking for someone with genuine IT capability who is keen to develop broader business support skills Key Responsibilities First-Line IT Support Troubleshoot laptops, printers, Microsoft 365, Teams, Outlook, Wi-Fi, phones, and connectivity issues Log, triage, and resolve technical issues or escalate where appropriate Support employee onboarding and offboarding processes Maintain IT equipment records, software licences, and meeting room technology Office Administration & Coordination Act as the main on-site contact for office operations Liaise with landlords, building management, contractors, and suppliers Manage office supplies, stationery, and consumables Coordinate couriers, deliveries, visitor arrangements, and document management Support meetings, events, travel bookings, and hospitality requirements Procurement & Finance Support Raise purchase orders and process goods/service receipting within SAP Obtain supplier quotations and manage purchasing activities Maintain invoice, purchase order, and expense trackers Support cost tracking and vendor payment administration Health & Safety Assist with office health and safety activities, emergency procedures, and statutory compliance requirements About You You'll be a highly organised problem-solver who enjoys helping others and takes pride in delivering excellent service. Essential Hands-on IT support experience or an IT background Confident troubleshooting Microsoft 365, laptops, printers, Wi-Fi, and connectivity issues Strong organisational and administrative skills Good Excel skills Excellent communication skills and customer-focused approach Ability to work independently and manage a varied workload Desirable Experience using SAP or another ERP system Procurement or purchasing experience Knowledge of office health & safety practices If you're an organised and technically capable individual looking for a varied role where no two days are the same, we'd love to hear from you. Apply Now If you believe you have the expertise and skills to apply for this role, please get in touch with us today. If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Aug 08, 2026
Full time
Office Administrator & IT Support Coordinator Location: Manchester Contract: 12 Month FTC (100% Office Based) Salary: £30,000 with free onsite parking, very accessible to Manchester City Centre Are you the person everyone turns to when technology needs fixing, supplies need ordering, or the office needs organising? We're looking for a proactive and organised Office Administrator & IT Support Coordinator to play a key role in the smooth running of our Manchester office. This is a varied position combining office coordination, first-line IT support, procurement, and finance administration. If you have hands-on IT experience and enjoy being at the heart of day-to-day business operations, we'd love to hear from you. The Role As the go-to person for office operations and everyday IT support, you'll ensure colleagues have the tools, resources, and support they need to work effectively. You'll provide first-line technical support, coordinate suppliers and services, manage office administration activities, and support purchasing and finance processes. While office administration and procurement are a significant part of the role, full training will be provided on SAP, purchasing processes, and finance administration. We're primarily looking for someone with genuine IT capability who is keen to develop broader business support skills Key Responsibilities First-Line IT Support Troubleshoot laptops, printers, Microsoft 365, Teams, Outlook, Wi-Fi, phones, and connectivity issues Log, triage, and resolve technical issues or escalate where appropriate Support employee onboarding and offboarding processes Maintain IT equipment records, software licences, and meeting room technology Office Administration & Coordination Act as the main on-site contact for office operations Liaise with landlords, building management, contractors, and suppliers Manage office supplies, stationery, and consumables Coordinate couriers, deliveries, visitor arrangements, and document management Support meetings, events, travel bookings, and hospitality requirements Procurement & Finance Support Raise purchase orders and process goods/service receipting within SAP Obtain supplier quotations and manage purchasing activities Maintain invoice, purchase order, and expense trackers Support cost tracking and vendor payment administration Health & Safety Assist with office health and safety activities, emergency procedures, and statutory compliance requirements About You You'll be a highly organised problem-solver who enjoys helping others and takes pride in delivering excellent service. Essential Hands-on IT support experience or an IT background Confident troubleshooting Microsoft 365, laptops, printers, Wi-Fi, and connectivity issues Strong organisational and administrative skills Good Excel skills Excellent communication skills and customer-focused approach Ability to work independently and manage a varied workload Desirable Experience using SAP or another ERP system Procurement or purchasing experience Knowledge of office health & safety practices If you're an organised and technically capable individual looking for a varied role where no two days are the same, we'd love to hear from you. Apply Now If you believe you have the expertise and skills to apply for this role, please get in touch with us today. If this sounds like the perfect role for you then please submit your CV. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Pre-Construction Operations ManagerApplylocations: Social\_Infrastructure\_Dartfordtime type: Full timeposted on: Posted Todayjob requisition id: JR100829United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you. About the Role We are seeking an experienced and strategic Pre-Construction Operations Manager (PCOM) to lead and oversee our pre-construction function across a portfolio of complex cladding remediation projects.This is a senior leadership role responsible for driving consistency, governance, technical assurance, and operational excellence across multiple PCSAs. You will shape standards, challenge risk and design decisions, and ensure alignment between programme, commercial, and technical delivery-while empowering Pre-Construction Managers (PCMs) to successfully manage day-to-day coordination. Key Responsibilities Strategic Leadership & Governance Establish and maintain pre-construction standards, processes, and governance frameworks across all projects Provide oversight of programme integrity, risk management, and design/commercial alignment Drive consistency, performance, and continuous improvement across the portfolio Lead escalation of critical issues and unblock cross-functional challenges Programme & PCSA Oversight Approve and challenge all PCSA programmes, sequencing, and critical path logic Monitor progress across all schemes, proactively addressing risks and delays Ensure consistency in reporting, tracking, and coordination practices Technical & Design Assurance Set the technical assurance strategy across façade, structural, and fire disciplines Oversee scope definition, ensuring solutions are compliant, buildable, and commercially viable Lead senior design reviews, challenge assumptions, and manage technical risk Ensure adherence to PAS/BS standards and corporate governance Regulatory & Compliance Leadership Oversee Building Regulations, HRB Gateway processes, and statutory compliance Ensure all projects maintain auditable documentation and are inspection-ready Escalate compliance risks and align with SHEQ and Building Safety leadership Surveys, Access & H&S Oversight Approve survey strategies, methodologies, and intrusion levels Set standards for access planning and temporary works integration Maintain oversight of CDM, H&S, and Building Safety Act requirements Lead high-risk safety-in-design reviews Commercial & Supply Chain Integration Oversee procurement strategy and commercial governance across projects Build and maintain key supply chain relationships, ensuring capability and compliance Support value engineering and cost validation activities Information Management & Quality Own the Golden Thread strategy and ensure structured, compliant information management Conduct audits on documentation, traceability, and QA processes Approve pre-construction deliverables prior to handover Stakeholder & Client Engagement Set standards for resident and stakeholder engagement Support and attend high-risk or sensitive client/resident meetings Ensure consistent, accurate communication aligned to project strategy Handover to Delivery Approve pre-start readiness and ensure projects are fully mobilised for delivery Validate programme, risk, procurement, and design readiness Drive lessons learned and continuous improvement Leadership & Management Responsibilities Line management, development, and performance of PCMs and coordinators Resource planning and workload balancing across the portfolio Recruitment, onboarding, and capability development Executive reporting to the Head of Pre-Construction About You Proven experience in a senior pre-construction or operational leadership role Strong background in cladding remediation, façade systems, and complex programmes Deep understanding of design management (RIBA stages 2-4), PCSA frameworks, and regulatory compliance Excellent leadership, stakeholder management, and decision-making skills Ability to challenge constructively and drive high-performance outcomes What We Offer Competitive salary and package Opportunity to lead across high-value, complex projects Senior leadership exposure and career progression A collaborative and forward-thinking working environment Apply Now If you're ready to take ownership of a critical leadership role in pre-construction and drive excellence across complex remediation schemes, we'd love to hear from you.Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.
Aug 07, 2026
Full time
Pre-Construction Operations ManagerApplylocations: Social\_Infrastructure\_Dartfordtime type: Full timeposted on: Posted Todayjob requisition id: JR100829United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you. About the Role We are seeking an experienced and strategic Pre-Construction Operations Manager (PCOM) to lead and oversee our pre-construction function across a portfolio of complex cladding remediation projects.This is a senior leadership role responsible for driving consistency, governance, technical assurance, and operational excellence across multiple PCSAs. You will shape standards, challenge risk and design decisions, and ensure alignment between programme, commercial, and technical delivery-while empowering Pre-Construction Managers (PCMs) to successfully manage day-to-day coordination. Key Responsibilities Strategic Leadership & Governance Establish and maintain pre-construction standards, processes, and governance frameworks across all projects Provide oversight of programme integrity, risk management, and design/commercial alignment Drive consistency, performance, and continuous improvement across the portfolio Lead escalation of critical issues and unblock cross-functional challenges Programme & PCSA Oversight Approve and challenge all PCSA programmes, sequencing, and critical path logic Monitor progress across all schemes, proactively addressing risks and delays Ensure consistency in reporting, tracking, and coordination practices Technical & Design Assurance Set the technical assurance strategy across façade, structural, and fire disciplines Oversee scope definition, ensuring solutions are compliant, buildable, and commercially viable Lead senior design reviews, challenge assumptions, and manage technical risk Ensure adherence to PAS/BS standards and corporate governance Regulatory & Compliance Leadership Oversee Building Regulations, HRB Gateway processes, and statutory compliance Ensure all projects maintain auditable documentation and are inspection-ready Escalate compliance risks and align with SHEQ and Building Safety leadership Surveys, Access & H&S Oversight Approve survey strategies, methodologies, and intrusion levels Set standards for access planning and temporary works integration Maintain oversight of CDM, H&S, and Building Safety Act requirements Lead high-risk safety-in-design reviews Commercial & Supply Chain Integration Oversee procurement strategy and commercial governance across projects Build and maintain key supply chain relationships, ensuring capability and compliance Support value engineering and cost validation activities Information Management & Quality Own the Golden Thread strategy and ensure structured, compliant information management Conduct audits on documentation, traceability, and QA processes Approve pre-construction deliverables prior to handover Stakeholder & Client Engagement Set standards for resident and stakeholder engagement Support and attend high-risk or sensitive client/resident meetings Ensure consistent, accurate communication aligned to project strategy Handover to Delivery Approve pre-start readiness and ensure projects are fully mobilised for delivery Validate programme, risk, procurement, and design readiness Drive lessons learned and continuous improvement Leadership & Management Responsibilities Line management, development, and performance of PCMs and coordinators Resource planning and workload balancing across the portfolio Recruitment, onboarding, and capability development Executive reporting to the Head of Pre-Construction About You Proven experience in a senior pre-construction or operational leadership role Strong background in cladding remediation, façade systems, and complex programmes Deep understanding of design management (RIBA stages 2-4), PCSA frameworks, and regulatory compliance Excellent leadership, stakeholder management, and decision-making skills Ability to challenge constructively and drive high-performance outcomes What We Offer Competitive salary and package Opportunity to lead across high-value, complex projects Senior leadership exposure and career progression A collaborative and forward-thinking working environment Apply Now If you're ready to take ownership of a critical leadership role in pre-construction and drive excellence across complex remediation schemes, we'd love to hear from you.Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.
# Director of Design TechnologyApply Now About UsJoin a globally fluent studio where diverse perspectives, rigorous thinking and partner-led collaboration shape work that responds to a changing world. Our approach is context-driven and focused on long-term performance and meaningful change, supported by our in-house research and strategy consultancy, PLP Labs. We believe architecture should connect people, place and purpose, guided by a clear understanding of climate, culture and patterns of use. From our headquarters in London, and studios in Singapore and Tokyo, we shape outcomes through informed decisions grounded in behaviour and lasting value. PositionWe are seeking a Director of Design Technology to provide clear leadership, structure, and vision across design technology, AI adoption, and digital workflows.This is a senior, practice shaping role. The successful candidate will bridge architecture, technology, and business, working alongside Partners, Design Directors, IT, and Operations to ensure technology meaningfully improves how PLP designs, delivers, and operates - not as isolated innovation, but as standard practice.This role is based in our London studio and will play a key part in shaping PLP's global digital strategy.You will be accountable for:Design Technology strategy across the practiceFirmwide AI and automation adoptionIntegration between design teams, IT, and business systemsEnsuring technology investment delivers measurable valueLead sustainability and environmental software adoptionGenerate and manage the IT budgetYou will not be a support role or technical specialist working in isolation - this role is about leadership, scaling, and adoption. Integration of business systems may be less pertinent for this role. Key Responsibilities1. Design Technology Leadership & Strategy Define and communicate a clear firmwide design technology strategy Establish standards, priorities, and roadmaps for BIM, computational design, AI, and digital workflows Act as the senior point of authority for design related technology decisions Ensure consistency and quality across projects and studios2. AI & Automation (Design and Operations) Lead structured, responsible adoption of AI across: Concept and competition work Design development and documentation Visualisation and storytelling Business operations (bids, reporting, forecasting) Move AI from experimental silos to scalable capability Define AI usage policies, governance, and approved platforms Ensure security, ethics, and compliance are embedded from the outset3. Integration with IT & Cloud First Systems Work closely with IT to align design needs with PLP's cloud first technology strategy Help shape how design tools, data, and workflows sit within modern cloud infrastructure Ensure technology decisions support: Mobility and flexibility Security and resilience Integration with finance, HR, and CRM systems Act as a bridge between creative teams and technical infrastructure4. Design Delivery, Skills & Adoption Embed design technologists and hybrid architect technologists into project teams Reduce dependence on individual "experts" and hero knowledge Strengthen Revit, Rhino, Grasshopper and any new related software core delivery competency across the practice Support consistent onboarding, upskilling, and mentoring Build adoption plans that translate new tools and workflows into consistent project delivery Develop consistent training and upskilling strategies5. Knowledge Sharing & Communication Create mechanisms to capture and share: Successful workflows Lessons learned Reusable tools and approaches Ensure technology innovation is visible, understood, and accessible to the whole practice Support PLP Labs by connecting research, experimentation, and live project delivery6. Measurement & Value Define KPIs to measure the impact of technology on: Design quality Speed and efficiency Risk reduction Business performance Help leadership understand where technology investment creates real value Develop and manage the DT annual budget (software, external resources, training, conferences, etc.) Attitude & Culture FitYou are likely an architect technologist or design technology leader with: Architectural project delivery experience Proven leadership in design technology or computational design Strong understanding of tools such as Revit, Rhino, Grasshopper, and emerging AI workflows Experience scaling technology adoption across teams - not just developing tools The ability to speak credibly with Partners, architects, and IT professionals A strategic mindset paired with pragmatic deliveryYou are comfortable operating at both: Board / Partner level, and Project / studio levelWhat This Role Is (and Is Not)Is A leadership role with authority and influence Focused on scaling, adoption, and value Central to PLP's future practiceIs Not A pure AI research role A BIM coordinator position An IT support function Details Shape the digital future of a globally respected design practice Work directly with senior leadership on practice wide strategy Influence how architecture is designed and delivered in the AI era Combine design excellence, sustainability, and technology at scale Competitive salary and benefits package
Aug 02, 2026
Full time
# Director of Design TechnologyApply Now About UsJoin a globally fluent studio where diverse perspectives, rigorous thinking and partner-led collaboration shape work that responds to a changing world. Our approach is context-driven and focused on long-term performance and meaningful change, supported by our in-house research and strategy consultancy, PLP Labs. We believe architecture should connect people, place and purpose, guided by a clear understanding of climate, culture and patterns of use. From our headquarters in London, and studios in Singapore and Tokyo, we shape outcomes through informed decisions grounded in behaviour and lasting value. PositionWe are seeking a Director of Design Technology to provide clear leadership, structure, and vision across design technology, AI adoption, and digital workflows.This is a senior, practice shaping role. The successful candidate will bridge architecture, technology, and business, working alongside Partners, Design Directors, IT, and Operations to ensure technology meaningfully improves how PLP designs, delivers, and operates - not as isolated innovation, but as standard practice.This role is based in our London studio and will play a key part in shaping PLP's global digital strategy.You will be accountable for:Design Technology strategy across the practiceFirmwide AI and automation adoptionIntegration between design teams, IT, and business systemsEnsuring technology investment delivers measurable valueLead sustainability and environmental software adoptionGenerate and manage the IT budgetYou will not be a support role or technical specialist working in isolation - this role is about leadership, scaling, and adoption. Integration of business systems may be less pertinent for this role. Key Responsibilities1. Design Technology Leadership & Strategy Define and communicate a clear firmwide design technology strategy Establish standards, priorities, and roadmaps for BIM, computational design, AI, and digital workflows Act as the senior point of authority for design related technology decisions Ensure consistency and quality across projects and studios2. AI & Automation (Design and Operations) Lead structured, responsible adoption of AI across: Concept and competition work Design development and documentation Visualisation and storytelling Business operations (bids, reporting, forecasting) Move AI from experimental silos to scalable capability Define AI usage policies, governance, and approved platforms Ensure security, ethics, and compliance are embedded from the outset3. Integration with IT & Cloud First Systems Work closely with IT to align design needs with PLP's cloud first technology strategy Help shape how design tools, data, and workflows sit within modern cloud infrastructure Ensure technology decisions support: Mobility and flexibility Security and resilience Integration with finance, HR, and CRM systems Act as a bridge between creative teams and technical infrastructure4. Design Delivery, Skills & Adoption Embed design technologists and hybrid architect technologists into project teams Reduce dependence on individual "experts" and hero knowledge Strengthen Revit, Rhino, Grasshopper and any new related software core delivery competency across the practice Support consistent onboarding, upskilling, and mentoring Build adoption plans that translate new tools and workflows into consistent project delivery Develop consistent training and upskilling strategies5. Knowledge Sharing & Communication Create mechanisms to capture and share: Successful workflows Lessons learned Reusable tools and approaches Ensure technology innovation is visible, understood, and accessible to the whole practice Support PLP Labs by connecting research, experimentation, and live project delivery6. Measurement & Value Define KPIs to measure the impact of technology on: Design quality Speed and efficiency Risk reduction Business performance Help leadership understand where technology investment creates real value Develop and manage the DT annual budget (software, external resources, training, conferences, etc.) Attitude & Culture FitYou are likely an architect technologist or design technology leader with: Architectural project delivery experience Proven leadership in design technology or computational design Strong understanding of tools such as Revit, Rhino, Grasshopper, and emerging AI workflows Experience scaling technology adoption across teams - not just developing tools The ability to speak credibly with Partners, architects, and IT professionals A strategic mindset paired with pragmatic deliveryYou are comfortable operating at both: Board / Partner level, and Project / studio levelWhat This Role Is (and Is Not)Is A leadership role with authority and influence Focused on scaling, adoption, and value Central to PLP's future practiceIs Not A pure AI research role A BIM coordinator position An IT support function Details Shape the digital future of a globally respected design practice Work directly with senior leadership on practice wide strategy Influence how architecture is designed and delivered in the AI era Combine design excellence, sustainability, and technology at scale Competitive salary and benefits package
Office Manager / PA to Directors Creative Design Agency Location: Purley, Surrey Salary: circa £45,000 DOE Hours: Monday Friday, 8:30am 5:00pm Are you an experienced Office Manager, Senior Office Coordinator, or Executive Assistant / PA looking for a highly autonomous role within a creative business environment? We are recruiting for a proactive and highly organised Office Manager / PA to Directors to take ownership of the smooth running of a busy creative design studio based in Purley, Surrey. This is a varied and fast-paced role combining office management, executive assistant support, facilities management, Health & Safety coordination, IT and systems administration, finance support, and operational assistance to the Directors. You will become the central point of contact for the studio, ensuring the business operates efficiently, professionally, and to a consistently high standard. Supported by a part-time Office Assistant, this role offers real autonomy and the opportunity to make a genuine impact across the business. About the Company We are a long-established creative packaging and brand design studio with over 35 years experience delivering impactful design solutions for leading retail and FMCG brands. Our studio combines creativity, technical excellence, and strategic thinking to deliver packaging that performs in highly competitive retail environments. We offer a collaborative, supportive, and fast-moving creative agency environment where innovation, quality, and attention to detail are highly valued. Key Responsibilities Office Management & Operations You will oversee the smooth running of the office and studio operations, acting as the central point of coordination for all internal services. This includes reception, visitor experience, meeting room management, office supplies, stock control, catering, cleaning, waste management, and internal events. You will also support the continuous improvement of office systems and processes. Facilities Management You will manage office maintenance, repairs, and supplier relationships, liaising with contractors, cleaners, service providers, and landlords. You will ensure office facilities such as security systems, CCTV, and air conditioning are maintained and compliant, while also supporting lease administration and landlord communications. Health & Safety You will act as Fire Marshal and First Aider for the business, maintaining Health & Safety documentation and policies. You will conduct risk assessments and workstation assessments, deliver inductions for new starters and freelancers, and ensure ongoing compliance with statutory requirements. IT & Systems Coordination You will coordinate onboarding and offboarding of IT equipment and user access, manage laptops, phones, software licences, and office systems, and log IT issues through to resolution. You will also maintain asset registers and user lists. Finance & Administration You will raise purchase orders, process supplier invoices, support monthly credit card reconciliation, assist with stock control and cost tracking, and provide general administrative support to the business. PA / Executive Support You will provide diary management, travel and accommodation arrangements for Directors, along with administrative, research, and reporting support. You will also assist with ad-hoc business tasks and property-related administration where required. About You To be successful in this Office Manager / PA role, you will have experience within a busy commercial or creative environment and enjoy taking full ownership of office operations. You will have a minimum of 4 years experience in Office Management, Executive Assistant, or senior office support roles, ideally supporting a business of 50+ employees. You will be highly organised with strong multitasking abilities, excellent communication skills, and a proactive, problem-solving mindset. You will be confident managing suppliers, office operations, and systems independently, with strong IT skills including Microsoft Office. You will also have experience improving processes and working efficiently in a fast-paced environment. Creative agency or design studio experience would be highly desirable, along with exposure to Health & Safety, ISO standards, or IT coordination. Why Join Us? This is a highly varied and autonomous Office Manager / PA position offering genuine responsibility and visibility within the business. You will work closely with senior leadership in a collaborative and supportive creative studio environment, with the opportunity to make a real impact across operations and business support functions.
May 29, 2026
Seasonal
Office Manager / PA to Directors Creative Design Agency Location: Purley, Surrey Salary: circa £45,000 DOE Hours: Monday Friday, 8:30am 5:00pm Are you an experienced Office Manager, Senior Office Coordinator, or Executive Assistant / PA looking for a highly autonomous role within a creative business environment? We are recruiting for a proactive and highly organised Office Manager / PA to Directors to take ownership of the smooth running of a busy creative design studio based in Purley, Surrey. This is a varied and fast-paced role combining office management, executive assistant support, facilities management, Health & Safety coordination, IT and systems administration, finance support, and operational assistance to the Directors. You will become the central point of contact for the studio, ensuring the business operates efficiently, professionally, and to a consistently high standard. Supported by a part-time Office Assistant, this role offers real autonomy and the opportunity to make a genuine impact across the business. About the Company We are a long-established creative packaging and brand design studio with over 35 years experience delivering impactful design solutions for leading retail and FMCG brands. Our studio combines creativity, technical excellence, and strategic thinking to deliver packaging that performs in highly competitive retail environments. We offer a collaborative, supportive, and fast-moving creative agency environment where innovation, quality, and attention to detail are highly valued. Key Responsibilities Office Management & Operations You will oversee the smooth running of the office and studio operations, acting as the central point of coordination for all internal services. This includes reception, visitor experience, meeting room management, office supplies, stock control, catering, cleaning, waste management, and internal events. You will also support the continuous improvement of office systems and processes. Facilities Management You will manage office maintenance, repairs, and supplier relationships, liaising with contractors, cleaners, service providers, and landlords. You will ensure office facilities such as security systems, CCTV, and air conditioning are maintained and compliant, while also supporting lease administration and landlord communications. Health & Safety You will act as Fire Marshal and First Aider for the business, maintaining Health & Safety documentation and policies. You will conduct risk assessments and workstation assessments, deliver inductions for new starters and freelancers, and ensure ongoing compliance with statutory requirements. IT & Systems Coordination You will coordinate onboarding and offboarding of IT equipment and user access, manage laptops, phones, software licences, and office systems, and log IT issues through to resolution. You will also maintain asset registers and user lists. Finance & Administration You will raise purchase orders, process supplier invoices, support monthly credit card reconciliation, assist with stock control and cost tracking, and provide general administrative support to the business. PA / Executive Support You will provide diary management, travel and accommodation arrangements for Directors, along with administrative, research, and reporting support. You will also assist with ad-hoc business tasks and property-related administration where required. About You To be successful in this Office Manager / PA role, you will have experience within a busy commercial or creative environment and enjoy taking full ownership of office operations. You will have a minimum of 4 years experience in Office Management, Executive Assistant, or senior office support roles, ideally supporting a business of 50+ employees. You will be highly organised with strong multitasking abilities, excellent communication skills, and a proactive, problem-solving mindset. You will be confident managing suppliers, office operations, and systems independently, with strong IT skills including Microsoft Office. You will also have experience improving processes and working efficiently in a fast-paced environment. Creative agency or design studio experience would be highly desirable, along with exposure to Health & Safety, ISO standards, or IT coordination. Why Join Us? This is a highly varied and autonomous Office Manager / PA position offering genuine responsibility and visibility within the business. You will work closely with senior leadership in a collaborative and supportive creative studio environment, with the opportunity to make a real impact across operations and business support functions.
Portfolio HR & Reward are currently recruiting for a People Operations Manager to join our client on a 12-month fixed-term contract . We are looking for a seasoned professional who can balance strategic oversight with the day-to-day delivery of a high-quality HR service. Reporting to the Head of Corporate Services, you will lead a dedicated team of three-comprising a People Operations Advisor, Assistant, and Coordinator. This role is split between Enfield (3 days) and Welwyn Garden City (1-2 days), making it an ideal move for a leader who enjoys being visible across sites and driving a consistent, high-standard employee experience. The Role As the subject matter expert for all things People Operations, you will oversee the entire employee lifecycle, ensuring that recruitment, onboarding, and offboarding processes are seamless and compliant. A significant part of your remit will involve managing complex employee relations cases, providing pragmatic guidance to managers, and ensuring risks are appropriately handled. You will also take ownership of HR data and systems, using analytics to create meaningful dashboards that help senior leadership make informed business decisions. Key Responsibilities Operations & Strategy: Developing scalable HR processes and driving continuous improvement across all systems and workflows. Employee Relations: Managing disciplinary, grievance, and performance processes while coaching managers on best practice. Policy & Governance: Maintaining and reviewing HR policies to ensure the business stays ahead of employment law and audit requirements. Reward & Benefits: Supporting the administration of reward programmes and ensuring payroll inputs and benefit enrolments are accurate. Workforce Planning: Partnering with business leaders to support organisational structuring and contingent labour governance. What you will bring We are looking for someone with at least 5 years of experience in a People Operations or HR leadership role, ideally within a fast-paced or multi-site environment. You should hold a minimum of a Level 5 CIPD qualification and possess a strong technical understanding of UK employment law. Beyond the technical skills, you will need to be a relationship-oriented problem solver who is comfortable working both strategically and operationally. If you are a proactive HR professional who enjoys professionalising services and leading a team through a 12-month assignment, I would love to discuss this with you. 45891BRR1 INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 23, 2026
Contractor
Portfolio HR & Reward are currently recruiting for a People Operations Manager to join our client on a 12-month fixed-term contract . We are looking for a seasoned professional who can balance strategic oversight with the day-to-day delivery of a high-quality HR service. Reporting to the Head of Corporate Services, you will lead a dedicated team of three-comprising a People Operations Advisor, Assistant, and Coordinator. This role is split between Enfield (3 days) and Welwyn Garden City (1-2 days), making it an ideal move for a leader who enjoys being visible across sites and driving a consistent, high-standard employee experience. The Role As the subject matter expert for all things People Operations, you will oversee the entire employee lifecycle, ensuring that recruitment, onboarding, and offboarding processes are seamless and compliant. A significant part of your remit will involve managing complex employee relations cases, providing pragmatic guidance to managers, and ensuring risks are appropriately handled. You will also take ownership of HR data and systems, using analytics to create meaningful dashboards that help senior leadership make informed business decisions. Key Responsibilities Operations & Strategy: Developing scalable HR processes and driving continuous improvement across all systems and workflows. Employee Relations: Managing disciplinary, grievance, and performance processes while coaching managers on best practice. Policy & Governance: Maintaining and reviewing HR policies to ensure the business stays ahead of employment law and audit requirements. Reward & Benefits: Supporting the administration of reward programmes and ensuring payroll inputs and benefit enrolments are accurate. Workforce Planning: Partnering with business leaders to support organisational structuring and contingent labour governance. What you will bring We are looking for someone with at least 5 years of experience in a People Operations or HR leadership role, ideally within a fast-paced or multi-site environment. You should hold a minimum of a Level 5 CIPD qualification and possess a strong technical understanding of UK employment law. Beyond the technical skills, you will need to be a relationship-oriented problem solver who is comfortable working both strategically and operationally. If you are a proactive HR professional who enjoys professionalising services and leading a team through a 12-month assignment, I would love to discuss this with you. 45891BRR1 INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
