Groundswell is a sector leader in participation, with lived and learned experience at the heart of how we work. More than 65% of our staff have experienced homelessness or related challenges, bringing a huge range of knowledge, skills and perspectives to our organisation. We are looking for a proactive, creative and digitally confident Digital Communications & Engagement Coordinator to join us at an exciting point in Groundswell's development. As we celebrate our 30th anniversary in 2026, we have a new website, ambitions to grow and diversify our audiences and income, and a Board and senior leadership team who recognise the value of communications and are committed to investing in its potential across our strategy. This is an opportunity to join Groundswell at a point when we want to do more with digital communications and do it better . You will have a genuine scope to influence how we reach and engage people online, test new approaches, and help shape the next stage of our digital presence. You will turn Groundswell's work, evidence and lived-experience stories into compelling content across social media, our website and fundraising communications, helping more people understand our work, connect with us and take action. You will have space to experiment with new ideas and formats, use audience insight and performance data to understand what works, and apply that learning to continually improve our communications. Working closely with the Head of Development, who holds overall fundraising and communications strategy, you will build relationships across Groundswell to uncover stories and opportunities and bring your own ideas and digital expertise to the role. Your work will help us strengthen our profile, deepen engagement with our audiences and supporters, and support our ambitions to grow and diversify income. Lived experience of homelessness is central to Groundswell. You will ensure our storytelling is ethical, accessible and respectful, with people with lived experience meaningfully involved in how their experiences and our work are communicated.
Oct 24, 2026
Full time
Groundswell is a sector leader in participation, with lived and learned experience at the heart of how we work. More than 65% of our staff have experienced homelessness or related challenges, bringing a huge range of knowledge, skills and perspectives to our organisation. We are looking for a proactive, creative and digitally confident Digital Communications & Engagement Coordinator to join us at an exciting point in Groundswell's development. As we celebrate our 30th anniversary in 2026, we have a new website, ambitions to grow and diversify our audiences and income, and a Board and senior leadership team who recognise the value of communications and are committed to investing in its potential across our strategy. This is an opportunity to join Groundswell at a point when we want to do more with digital communications and do it better . You will have a genuine scope to influence how we reach and engage people online, test new approaches, and help shape the next stage of our digital presence. You will turn Groundswell's work, evidence and lived-experience stories into compelling content across social media, our website and fundraising communications, helping more people understand our work, connect with us and take action. You will have space to experiment with new ideas and formats, use audience insight and performance data to understand what works, and apply that learning to continually improve our communications. Working closely with the Head of Development, who holds overall fundraising and communications strategy, you will build relationships across Groundswell to uncover stories and opportunities and bring your own ideas and digital expertise to the role. Your work will help us strengthen our profile, deepen engagement with our audiences and supporters, and support our ambitions to grow and diversify income. Lived experience of homelessness is central to Groundswell. You will ensure our storytelling is ethical, accessible and respectful, with people with lived experience meaningfully involved in how their experiences and our work are communicated.
We are looking for a passionate and creative Social Media Coordinator to help deliver inspiring digital content that connects supporters with our mission and showcases the impact of our work around the world. In this exciting role, you will support the planning and delivery of engaging social media campaigns, create compelling content across multiple platforms and help grow Islamic Relief UK's digital reach. Working as part of a dynamic Marketing team, you will play an important role in raising awareness, increasing engagement and generating support for life-changing humanitarian programmes globally. About the role Supporting the development and implementation of Islamic Relief UK's organic social media strategy Managing and maintaining content across our social media channels, ensuring all content reflects Islamic Relief's brand, values and tone of voice Planning, creating and publishing engaging content across platforms including Facebook, Instagram, X, LinkedIn and other emerging channels Maintaining an up-to-date social media content calendar and ensuring content is planned and scheduled effectively Supporting the delivery of high-profile campaigns that raise awareness, drive engagement and generate fundraising income Developing compelling copy and working with creative teams to produce impactful digital content Monitoring social media performance and using insights, analytics and audience data to optimise content and campaign effectiveness Keeping up to date with emerging social media trends, best practice and platform developments to identify new opportunities for growth Managing online engagement and helping to foster positive relationships with supporters and online communities Supporting the development of relationships with influencers, content creators and key stakeholders to extend the reach of Islamic Relief's messaging Utilising social media management and reporting tools to monitor activity, evaluate performance and provide actionable recommendations Working collaboratively with colleagues across Marketing, Fundraising and Communications to ensure integrated and effective campaign delivery Providing operational and strategic support to the Digital Engagement Manager and deputising where required What we are looking for You will have experience creating platform-specific content, managing multiple priorities and using social media strategically to achieve organisational objectives. With excellent communication skills and a strong understanding of digital trends, you will be confident working collaboratively across teams and engaging with a diverse range of stakeholders. Degree level qualification or equivalent professional experience Significant experience creating engaging, channel-specific content across social media platforms including Facebook, Instagram, X (Twitter), LinkedIn and Snapchat Experience supporting the delivery of social media strategies and campaigns Experience producing and managing live video content to drive engagement and communicate key messages Experience working within the charity, third sector or not-for-profit environment, or a strong understanding of the sector and its communications needs Knowledge and appreciation of international development, humanitarian work and Islamic humanitarian values Excellent written and verbal communication skills with strong copywriting and proofreading abilities Experience using social media management, monitoring and listening tools, with knowledge of platforms such as Sprout Social being advantageous Strong understanding of social media trends, audience behaviours and digital best practice Experience using data, reporting and insights to optimise content performance and inform future activity Strong project management skills with the ability to manage multiple campaigns and deadlines simultaneously Experience using graphic design software such as Adobe Photoshop and Illustrator Excellent organisational skills and attention to detail Strong stakeholder management and relationship-building skills A creative and innovative approach to content development and audience engagement The ability to work independently and as part of a collaborative team A results-focused mindset with the ability to deliver against objectives and targets Strong motivation and empathy towards the aims and objectives of Islamic Relief Flexibility to work occasional evenings and weekends and travel when required How to apply The full Job Description is available to download from the vacancy listing on our careers page. Applications must be submitted online, and we encourage early applications, as we reserve the right to close this vacancy before the advertised closing date should we receive a high volume of suitable applications. Interviews are expected to commence during the week commencing 23 November 2026 . As part of your application, please include a link to your portfolio and/or examples of your work. This is a key stage of the assessment process and provides an opportunity for you to showcase your creativity, technical ability and the impact of your previous social media and content creation work.
Oct 23, 2026
Full time
We are looking for a passionate and creative Social Media Coordinator to help deliver inspiring digital content that connects supporters with our mission and showcases the impact of our work around the world. In this exciting role, you will support the planning and delivery of engaging social media campaigns, create compelling content across multiple platforms and help grow Islamic Relief UK's digital reach. Working as part of a dynamic Marketing team, you will play an important role in raising awareness, increasing engagement and generating support for life-changing humanitarian programmes globally. About the role Supporting the development and implementation of Islamic Relief UK's organic social media strategy Managing and maintaining content across our social media channels, ensuring all content reflects Islamic Relief's brand, values and tone of voice Planning, creating and publishing engaging content across platforms including Facebook, Instagram, X, LinkedIn and other emerging channels Maintaining an up-to-date social media content calendar and ensuring content is planned and scheduled effectively Supporting the delivery of high-profile campaigns that raise awareness, drive engagement and generate fundraising income Developing compelling copy and working with creative teams to produce impactful digital content Monitoring social media performance and using insights, analytics and audience data to optimise content and campaign effectiveness Keeping up to date with emerging social media trends, best practice and platform developments to identify new opportunities for growth Managing online engagement and helping to foster positive relationships with supporters and online communities Supporting the development of relationships with influencers, content creators and key stakeholders to extend the reach of Islamic Relief's messaging Utilising social media management and reporting tools to monitor activity, evaluate performance and provide actionable recommendations Working collaboratively with colleagues across Marketing, Fundraising and Communications to ensure integrated and effective campaign delivery Providing operational and strategic support to the Digital Engagement Manager and deputising where required What we are looking for You will have experience creating platform-specific content, managing multiple priorities and using social media strategically to achieve organisational objectives. With excellent communication skills and a strong understanding of digital trends, you will be confident working collaboratively across teams and engaging with a diverse range of stakeholders. Degree level qualification or equivalent professional experience Significant experience creating engaging, channel-specific content across social media platforms including Facebook, Instagram, X (Twitter), LinkedIn and Snapchat Experience supporting the delivery of social media strategies and campaigns Experience producing and managing live video content to drive engagement and communicate key messages Experience working within the charity, third sector or not-for-profit environment, or a strong understanding of the sector and its communications needs Knowledge and appreciation of international development, humanitarian work and Islamic humanitarian values Excellent written and verbal communication skills with strong copywriting and proofreading abilities Experience using social media management, monitoring and listening tools, with knowledge of platforms such as Sprout Social being advantageous Strong understanding of social media trends, audience behaviours and digital best practice Experience using data, reporting and insights to optimise content performance and inform future activity Strong project management skills with the ability to manage multiple campaigns and deadlines simultaneously Experience using graphic design software such as Adobe Photoshop and Illustrator Excellent organisational skills and attention to detail Strong stakeholder management and relationship-building skills A creative and innovative approach to content development and audience engagement The ability to work independently and as part of a collaborative team A results-focused mindset with the ability to deliver against objectives and targets Strong motivation and empathy towards the aims and objectives of Islamic Relief Flexibility to work occasional evenings and weekends and travel when required How to apply The full Job Description is available to download from the vacancy listing on our careers page. Applications must be submitted online, and we encourage early applications, as we reserve the right to close this vacancy before the advertised closing date should we receive a high volume of suitable applications. Interviews are expected to commence during the week commencing 23 November 2026 . As part of your application, please include a link to your portfolio and/or examples of your work. This is a key stage of the assessment process and provides an opportunity for you to showcase your creativity, technical ability and the impact of your previous social media and content creation work.
Volunteer Coordinator - Maternity Cover Role 12 months Help make a difference behind the scenes and on the front line Salary: £17,232.75 per annum (based on 22.5 hours per week) Hours: 22.5 hours per week. Working hours can be arranged flexibly across 3 to 5 days per week to meet both organisational and individual needs. Contract: Fixed-term, 12-month maternity cover. There may be the opportunity for a short extension on a month-by-month basis, subject to the return date of the substantive postholder, to facilitate an effective handover and ensure continuity of service. Location: Harrogate. The role will require a regular office presence; however, Harrogate Homeless Project operates a hybrid working approach and is happy to support a combination of office-based and home working where operationally appropriate. At Harrogate Homeless Project (HHP), our volunteers are at the heart of everything we do. From supporting our services and fundraising events to helping people rebuild their lives, volunteers make a real difference every day. We are looking for an enthusiastic, organised and people-focused Volunteer Coordinator to join our team on a 12-month maternity cover contract. This is an exciting opportunity to manage and develop our volunteer programme, ensuring volunteers feel valued, supported and empowered to make a lasting impact across our organisation. About the role As Volunteer Coordinator, you will lead the recruitment, onboarding, training and ongoing support of volunteers across HHP. Working closely with colleagues throughout the organisation, you will help match volunteers to meaningful opportunities, coordinate placements, and ensure our volunteer programme remains safe, effective and rewarding for everyone involved. You will also play a key role in developing our community fundraising volunteer network, helping local supporters engage with HHP in their communities and raise vital funds to support our work. Key responsibilities Recruit, interview and onboard new volunteers across a range of roles. Coordinate volunteer inductions, training and compliance requirements, including DBS checks where applicable. Build and maintain positive relationships with volunteers, ensuring they feel supported and valued. Produce and manage weekly volunteer rotas and coordinate volunteer activities across services. Maintain accurate volunteer records and databases, ensuring compliance with data protection requirements. Develop opportunities for community fundraising volunteers and support local fundraising activity. Gather and analyse volunteer feedback to improve the volunteer experience. Organise volunteer recognition initiatives, including an annual volunteer celebration event. Manage work experience enquiries and placements across the organisation. Support fundraising events and activities where volunteer involvement is required. Why join Harrogate Homeless Project? Every year, HHP supports people facing homelessness and housing difficulties across the Harrogate district. By joining our team, you'll play a vital role in ensuring volunteers can continue to make a meaningful difference to the lives of those who need support most. This is a rewarding opportunity to work within a dedicated and passionate team, helping to strengthen community involvement and support the delivery of services that change lives. How to apply To apply, please send your CV and a covering letter outlining your suitability for the role to Nicola Ridgway. Closing Date: Friday 6 November Please note: We reserve the right to close this vacancy early if we receive a sufficient number of applications from candidates who meet the experience and skills required for the role. Interviews will be conducted on a rolling basis throughout the recruitment period, therefore early applications are strongly encouraged. Harrogate Homeless Project is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.
Oct 23, 2026
Full time
Volunteer Coordinator - Maternity Cover Role 12 months Help make a difference behind the scenes and on the front line Salary: £17,232.75 per annum (based on 22.5 hours per week) Hours: 22.5 hours per week. Working hours can be arranged flexibly across 3 to 5 days per week to meet both organisational and individual needs. Contract: Fixed-term, 12-month maternity cover. There may be the opportunity for a short extension on a month-by-month basis, subject to the return date of the substantive postholder, to facilitate an effective handover and ensure continuity of service. Location: Harrogate. The role will require a regular office presence; however, Harrogate Homeless Project operates a hybrid working approach and is happy to support a combination of office-based and home working where operationally appropriate. At Harrogate Homeless Project (HHP), our volunteers are at the heart of everything we do. From supporting our services and fundraising events to helping people rebuild their lives, volunteers make a real difference every day. We are looking for an enthusiastic, organised and people-focused Volunteer Coordinator to join our team on a 12-month maternity cover contract. This is an exciting opportunity to manage and develop our volunteer programme, ensuring volunteers feel valued, supported and empowered to make a lasting impact across our organisation. About the role As Volunteer Coordinator, you will lead the recruitment, onboarding, training and ongoing support of volunteers across HHP. Working closely with colleagues throughout the organisation, you will help match volunteers to meaningful opportunities, coordinate placements, and ensure our volunteer programme remains safe, effective and rewarding for everyone involved. You will also play a key role in developing our community fundraising volunteer network, helping local supporters engage with HHP in their communities and raise vital funds to support our work. Key responsibilities Recruit, interview and onboard new volunteers across a range of roles. Coordinate volunteer inductions, training and compliance requirements, including DBS checks where applicable. Build and maintain positive relationships with volunteers, ensuring they feel supported and valued. Produce and manage weekly volunteer rotas and coordinate volunteer activities across services. Maintain accurate volunteer records and databases, ensuring compliance with data protection requirements. Develop opportunities for community fundraising volunteers and support local fundraising activity. Gather and analyse volunteer feedback to improve the volunteer experience. Organise volunteer recognition initiatives, including an annual volunteer celebration event. Manage work experience enquiries and placements across the organisation. Support fundraising events and activities where volunteer involvement is required. Why join Harrogate Homeless Project? Every year, HHP supports people facing homelessness and housing difficulties across the Harrogate district. By joining our team, you'll play a vital role in ensuring volunteers can continue to make a meaningful difference to the lives of those who need support most. This is a rewarding opportunity to work within a dedicated and passionate team, helping to strengthen community involvement and support the delivery of services that change lives. How to apply To apply, please send your CV and a covering letter outlining your suitability for the role to Nicola Ridgway. Closing Date: Friday 6 November Please note: We reserve the right to close this vacancy early if we receive a sufficient number of applications from candidates who meet the experience and skills required for the role. Interviews will be conducted on a rolling basis throughout the recruitment period, therefore early applications are strongly encouraged. Harrogate Homeless Project is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.
Help us reach more men A campaign someone shares. A video that makes someone stop scrolling. A conversation at an event that helps a man feel able to walk through our doors. Our marketing, campaigns and events all have a purpose: to reach more men, build our community and help people understand that it's okay to talk. We're looking for two skilled, creative people who can bring ideas and make them happen. People who can show us work they've delivered, explain their contribution and help us build on it at ANDYSMANCLUB. The role Working with Emma and the wider team, you'll develop and deliver activity that grows our reach and strengthens people's connection to AMC. Your work will span social media, marketing campaigns, local pop-up events and larger national events. You'll help improve established activities and participant experience at the Great North Run and London Marathon, while bringing fresh ideas for reaching people we're currently missing. Both appointments will need proven marketing and social media experience. We'll look for complementary strengths across campaigns, content and event delivery, with clear responsibilities agreed for each person. What you'll do Create marketing and campaigns that connect Turn agreed ideas into practical campaign plans with clear audiences, messages, deadlines and measures of success. Create engaging copy, graphics, photographs and short videos for social media and other marketing channels. Plan, schedule and publish content, adapting it to the audience and platform. Help manage online engagement, responding appropriately and passing sensitive concerns to the right colleague. Keep AMC's voice recognisable, human and consistent. Bring our community together Plan, promote and help deliver local pop-up activities and larger national events. Coordinate venues, suppliers, materials, volunteers and participant communications for agreed projects. Help people feel welcomed and looked after before, during and after an event. Capture content and stories with appropriate consent, so the reach of an event continues beyond the day itself. Work within agreed budgets, event plans and safeguarding arrangements. Bring ideas and follow them through Suggest new campaigns, content formats, community activities and merchandise concepts. Be confident putting ideas forward, explaining their purpose and testing them on a manageable scale. Take ownership of agreed projects, solve practical problems and keep colleagues updated. Work with staff, volunteers and partners to turn opportunities into activity we can deliver. Review results and feedback, then use what you learn to improve the next project. What you need to bring Essential Demonstrable experience delivering marketing activity and managing social media for an organisation, brand, campaign or community. Examples of projects you have worked on, showing your personal contribution and the results or learning. Strong writing skills and the ability to create content that connects with different audiences. Practical experience with content creation, design, scheduling and analytics tools, such as Canva or equivalent platforms. The ability to create and edit usable visual content, including short videos. Experience taking a campaign, event or marketing project from an initial brief through to delivery and review. Good organisation, attention to detail and the ability to manage competing deadlines. Confidence to be creative, use initiative and take responsibility, alongside openness to feedback. The ability to build relationships and represent AMC warmly and professionally. Sound judgement around consent, confidentiality and sensitive stories. A genuine commitment to AMC's purpose. Useful additional experience Delivering community, fundraising or national events. Paid social advertising, email marketing or website content. Working with volunteers, suppliers or external creative teams. Podcast production, photography or more advanced video editing. Charity or community engagement work. You don't need to be a specialist in every area. You do need proven skills you can contribute from the start and a willingness to keep developing. What success looks like Your work helps more men discover and understand AMC. Campaigns reach the intended audiences and encourage meaningful action. Events feel welcoming and run well. Projects are delivered on time and within agreed budgets. You can explain what worked, what didn't and what you would change. We'll look at relevant reach, visits to group information, participation, community feedback and continued engagement alongside social media performance. Show us what you've done Alongside your CV and a short explanation of why you want to join AMC, please provide two or three examples of relevant work . We request a short video is sent in, in addition to the CV and covering letter answering the below questions. For each example, tell us: What you were trying to achieve and who you wanted to reach. What you personally contributed. What you delivered. What happened and what you learned. Examples can include campaigns, social accounts, content, events or other relevant projects. Links, screenshots or a short portfolio are welcome. Please only share material you have permission to share; anonymised examples are fine.
Oct 17, 2026
Full time
Help us reach more men A campaign someone shares. A video that makes someone stop scrolling. A conversation at an event that helps a man feel able to walk through our doors. Our marketing, campaigns and events all have a purpose: to reach more men, build our community and help people understand that it's okay to talk. We're looking for two skilled, creative people who can bring ideas and make them happen. People who can show us work they've delivered, explain their contribution and help us build on it at ANDYSMANCLUB. The role Working with Emma and the wider team, you'll develop and deliver activity that grows our reach and strengthens people's connection to AMC. Your work will span social media, marketing campaigns, local pop-up events and larger national events. You'll help improve established activities and participant experience at the Great North Run and London Marathon, while bringing fresh ideas for reaching people we're currently missing. Both appointments will need proven marketing and social media experience. We'll look for complementary strengths across campaigns, content and event delivery, with clear responsibilities agreed for each person. What you'll do Create marketing and campaigns that connect Turn agreed ideas into practical campaign plans with clear audiences, messages, deadlines and measures of success. Create engaging copy, graphics, photographs and short videos for social media and other marketing channels. Plan, schedule and publish content, adapting it to the audience and platform. Help manage online engagement, responding appropriately and passing sensitive concerns to the right colleague. Keep AMC's voice recognisable, human and consistent. Bring our community together Plan, promote and help deliver local pop-up activities and larger national events. Coordinate venues, suppliers, materials, volunteers and participant communications for agreed projects. Help people feel welcomed and looked after before, during and after an event. Capture content and stories with appropriate consent, so the reach of an event continues beyond the day itself. Work within agreed budgets, event plans and safeguarding arrangements. Bring ideas and follow them through Suggest new campaigns, content formats, community activities and merchandise concepts. Be confident putting ideas forward, explaining their purpose and testing them on a manageable scale. Take ownership of agreed projects, solve practical problems and keep colleagues updated. Work with staff, volunteers and partners to turn opportunities into activity we can deliver. Review results and feedback, then use what you learn to improve the next project. What you need to bring Essential Demonstrable experience delivering marketing activity and managing social media for an organisation, brand, campaign or community. Examples of projects you have worked on, showing your personal contribution and the results or learning. Strong writing skills and the ability to create content that connects with different audiences. Practical experience with content creation, design, scheduling and analytics tools, such as Canva or equivalent platforms. The ability to create and edit usable visual content, including short videos. Experience taking a campaign, event or marketing project from an initial brief through to delivery and review. Good organisation, attention to detail and the ability to manage competing deadlines. Confidence to be creative, use initiative and take responsibility, alongside openness to feedback. The ability to build relationships and represent AMC warmly and professionally. Sound judgement around consent, confidentiality and sensitive stories. A genuine commitment to AMC's purpose. Useful additional experience Delivering community, fundraising or national events. Paid social advertising, email marketing or website content. Working with volunteers, suppliers or external creative teams. Podcast production, photography or more advanced video editing. Charity or community engagement work. You don't need to be a specialist in every area. You do need proven skills you can contribute from the start and a willingness to keep developing. What success looks like Your work helps more men discover and understand AMC. Campaigns reach the intended audiences and encourage meaningful action. Events feel welcoming and run well. Projects are delivered on time and within agreed budgets. You can explain what worked, what didn't and what you would change. We'll look at relevant reach, visits to group information, participation, community feedback and continued engagement alongside social media performance. Show us what you've done Alongside your CV and a short explanation of why you want to join AMC, please provide two or three examples of relevant work . We request a short video is sent in, in addition to the CV and covering letter answering the below questions. For each example, tell us: What you were trying to achieve and who you wanted to reach. What you personally contributed. What you delivered. What happened and what you learned. Examples can include campaigns, social accounts, content, events or other relevant projects. Links, screenshots or a short portfolio are welcome. Please only share material you have permission to share; anonymised examples are fine.
Purpose Horatio's Garden is a nationwide charity improving the lives of people with spinal injuries by creating and expertly staffing beautiful gardens. The Patient Experience Manager will play a key role in helping patients and their families use and enjoy the garden. You will represent Horatio's Garden in Sheffield, ensuring our ethos and values are reflected in everything you do. Developing and nurturing relationships with numerous stakeholders is key to the success of this role. Working alongside the Head Gardener, you will help ensure the garden runs smoothly as a thriving, welcoming space. You will also ensure patients and their families receive appropriate support throughout their time in the spinal unit. You will manage a team of volunteers and will work closely with the Head Gardener who maintains the garden's horticultural standards, the Garden Coordinator who supports the running of the garden, and the National Patient Experience Manager who ensures the high standard of our activities nationally. You will be managed by the Patient Experience Director. You will develop and maintain relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, and colleagues in the Fundraising and Communications teams, and the other garden teams nationally. The gardens have been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their stay. From the initial welcome, right throughout their time in the unit and after they have left. Your role will ensure all internal spaces within the garden also reflect a beautifully curated, nurtured and comfortable environment. You will be responsible for developing and delivering activities, supported by the National Patient Experience Manager and in collaboration with the wider Spinal Injuries team in Sheffield. The activities need to be patient led, varied and suitable for all needs. They will mainly be held at the weekend or in the afternoons as these are critical times in the garden when most patients are available and often have friends and family to visit. The Patient Experience programme should include seasonal celebrations, social and art and craft activities. External facilitators also deliver workshops and live music performances. This is a fantastic opportunity for a confident, proactive individual who has outstanding communication and relationship building skills and is efficient and well organised. You will need to be adaptable, friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity. Main Duties and Responsibilities People with spinal injuries Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their stay. Organise and maintain a consistent seasonal, patient experience programme reflecting the current patient group, their needs and their wishes. Liaising with all appropriate stakeholders and managing the volunteers to support accordingly. Monthly reporting of activities and patient engagement, recording garden usage and gathering data for our annual impact report. This should all inform best practice in the garden. Ensure the garden is managed to allow the correct balance is in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors) as well as being managed to ensure it's a safe, inclusive place for all patients and visitors. NHS staff Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services. Volunteers Recruit and train new volunteers to support this role. Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core. Working closely with the Garden Coordinator to ensure all processes are adhered to. Fundraising and Communications Work with fundraising managers, Head Gardener and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising. Support corporate sponsor events and fundraising opportunities. Represent the garden and charity at key events. Promote the local social media accounts and provide regular updates for content. Interviews with press/media as required. Administrative Ensure all administrative tasks associated with the role are monitored, completed and maintained. Manage the local Patient Experience budget. Assist with ensuring the garden room is kept clean and tidy at all times. Collate data showing usage in the garden. This data should also inform you of the movement and flow of patients and visitors to improve your practice. Gathering impact data on an annual basis and on discharge. Safeguarding Comply with all safeguarding policies and report any concerns to the Safeguarding Lead immediately. This post is subject to an enhanced DBS check. Assist the Patient Experience Director with any other tasks as required. It should be noted that the list above is intended to give an overall view of the position and should be taken as guidance only. As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity. APPLICATION To apply, please write a one page covering letter and CV. We are an equal opportunity employer and welcome applications from all sectors of society. NOTE: DBS, medical and reference checks will be conducted as part of the recruitment process. First round of interviews will take place online on Wednesday the 18th November.
Oct 13, 2026
Full time
Purpose Horatio's Garden is a nationwide charity improving the lives of people with spinal injuries by creating and expertly staffing beautiful gardens. The Patient Experience Manager will play a key role in helping patients and their families use and enjoy the garden. You will represent Horatio's Garden in Sheffield, ensuring our ethos and values are reflected in everything you do. Developing and nurturing relationships with numerous stakeholders is key to the success of this role. Working alongside the Head Gardener, you will help ensure the garden runs smoothly as a thriving, welcoming space. You will also ensure patients and their families receive appropriate support throughout their time in the spinal unit. You will manage a team of volunteers and will work closely with the Head Gardener who maintains the garden's horticultural standards, the Garden Coordinator who supports the running of the garden, and the National Patient Experience Manager who ensures the high standard of our activities nationally. You will be managed by the Patient Experience Director. You will develop and maintain relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, and colleagues in the Fundraising and Communications teams, and the other garden teams nationally. The gardens have been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their stay. From the initial welcome, right throughout their time in the unit and after they have left. Your role will ensure all internal spaces within the garden also reflect a beautifully curated, nurtured and comfortable environment. You will be responsible for developing and delivering activities, supported by the National Patient Experience Manager and in collaboration with the wider Spinal Injuries team in Sheffield. The activities need to be patient led, varied and suitable for all needs. They will mainly be held at the weekend or in the afternoons as these are critical times in the garden when most patients are available and often have friends and family to visit. The Patient Experience programme should include seasonal celebrations, social and art and craft activities. External facilitators also deliver workshops and live music performances. This is a fantastic opportunity for a confident, proactive individual who has outstanding communication and relationship building skills and is efficient and well organised. You will need to be adaptable, friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity. Main Duties and Responsibilities People with spinal injuries Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their stay. Organise and maintain a consistent seasonal, patient experience programme reflecting the current patient group, their needs and their wishes. Liaising with all appropriate stakeholders and managing the volunteers to support accordingly. Monthly reporting of activities and patient engagement, recording garden usage and gathering data for our annual impact report. This should all inform best practice in the garden. Ensure the garden is managed to allow the correct balance is in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors) as well as being managed to ensure it's a safe, inclusive place for all patients and visitors. NHS staff Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services. Volunteers Recruit and train new volunteers to support this role. Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core. Working closely with the Garden Coordinator to ensure all processes are adhered to. Fundraising and Communications Work with fundraising managers, Head Gardener and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising. Support corporate sponsor events and fundraising opportunities. Represent the garden and charity at key events. Promote the local social media accounts and provide regular updates for content. Interviews with press/media as required. Administrative Ensure all administrative tasks associated with the role are monitored, completed and maintained. Manage the local Patient Experience budget. Assist with ensuring the garden room is kept clean and tidy at all times. Collate data showing usage in the garden. This data should also inform you of the movement and flow of patients and visitors to improve your practice. Gathering impact data on an annual basis and on discharge. Safeguarding Comply with all safeguarding policies and report any concerns to the Safeguarding Lead immediately. This post is subject to an enhanced DBS check. Assist the Patient Experience Director with any other tasks as required. It should be noted that the list above is intended to give an overall view of the position and should be taken as guidance only. As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity. APPLICATION To apply, please write a one page covering letter and CV. We are an equal opportunity employer and welcome applications from all sectors of society. NOTE: DBS, medical and reference checks will be conducted as part of the recruitment process. First round of interviews will take place online on Wednesday the 18th November.
Fundraising Lead Hybrid - Office based Birmingham £33,509 per annum Fixed Term - 1 year Maternity Leave Cover Hours: 37.5 hours per week Help us raise the income that supports Better Mental Health for All. Birmingham Mind is the largest independent mental health charity in Birmingham. Since 1962, we have supported people across the city through high quality, person-centred mental health services. Our vision is Better Mental Health for All, and our values shape how we work: we celebrate people, we are better together, we inspire hope, we champion change and we bridge the gap. We are looking for a passionate, creative and values-led Fundraising Lead to develop and deliver engaging fundraising activity, grow voluntary income and build lasting relationships with supporters and partners. This is an exciting role for someone who can combine strong fundraising and relationship management experience with a genuine commitment to improving mental health support for people and communities. About the role As Fundraising Lead, you will play a central role in growing Birmingham Mind's voluntary income. You will develop and deliver our Fundraising Strategy, create compelling campaigns and supporter materials, and build strong relationships with businesses, community groups, individuals, volunteers and Fundraising Ambassadors across Birmingham and the wider West Midlands. You will line manage our Fundraising and Training Coordinator, ensuring effective administrative support and a positive, consistent experience for supporters and partners. You will also work closely with the Business Development Manager and colleagues across communications, finance, services and volunteering to plan campaigns and events, identify new opportunities, steward donors and track and report income and impact. This is a varied and influential role for someone who enjoys turning ideas into engaging fundraising activity, building trusted relationships and inspiring people to support Birmingham Mind. The role includes representing the charity at community and networking events and requires flexibility to work outside normal hours when needed. About you You will bring at least two years' experience in fundraising, with a track record of meeting income targets and successfully delivering events, campaigns or projects. You may have worked in a charity, community, health, social care, mental health or other social purpose setting, and you will understand how to build positive relationships that encourage long-term support. We are particularly interested in hearing from people who have experience of partnership fundraising, community fundraising, corporate engagement, donor stewardship or income generation. You will be confident managing deadlines and budgets, developing persuasive communications, maintaining accurate fundraising records and working with a range of stakeholders to turn opportunities into successful activity. Just as importantly, you will be motivated by Birmingham Mind's purpose. You will be creative, positive and self-motivated, communicate clearly, act with integrity, support others to succeed and stay focused on the difference fundraising makes to people experiencing mental health difficulties. Why join Birmingham Mind? This is an opportunity to take on a role with real influence, variety and purpose. You will help secure the voluntary income and supporter relationships that enable Birmingham Mind to develop new services, improve the quality of support and respond creatively to the mental health needs of our communities. You will join a committed and supportive organisation where staff and volunteers are at the heart of our success. We are proud of our diverse workforce and are committed to recruiting people who share our values and want to make a meaningful difference. You will also have access to training and development opportunities, including Mental Health First Aid training delivered by Birmingham Mind. Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme. Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role. Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visasponsorshipfor this position. Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. Closing date for applications is Sunday 1st November 2026 Interviews will take place on Friday 13th November 2026
Oct 09, 2026
Full time
Fundraising Lead Hybrid - Office based Birmingham £33,509 per annum Fixed Term - 1 year Maternity Leave Cover Hours: 37.5 hours per week Help us raise the income that supports Better Mental Health for All. Birmingham Mind is the largest independent mental health charity in Birmingham. Since 1962, we have supported people across the city through high quality, person-centred mental health services. Our vision is Better Mental Health for All, and our values shape how we work: we celebrate people, we are better together, we inspire hope, we champion change and we bridge the gap. We are looking for a passionate, creative and values-led Fundraising Lead to develop and deliver engaging fundraising activity, grow voluntary income and build lasting relationships with supporters and partners. This is an exciting role for someone who can combine strong fundraising and relationship management experience with a genuine commitment to improving mental health support for people and communities. About the role As Fundraising Lead, you will play a central role in growing Birmingham Mind's voluntary income. You will develop and deliver our Fundraising Strategy, create compelling campaigns and supporter materials, and build strong relationships with businesses, community groups, individuals, volunteers and Fundraising Ambassadors across Birmingham and the wider West Midlands. You will line manage our Fundraising and Training Coordinator, ensuring effective administrative support and a positive, consistent experience for supporters and partners. You will also work closely with the Business Development Manager and colleagues across communications, finance, services and volunteering to plan campaigns and events, identify new opportunities, steward donors and track and report income and impact. This is a varied and influential role for someone who enjoys turning ideas into engaging fundraising activity, building trusted relationships and inspiring people to support Birmingham Mind. The role includes representing the charity at community and networking events and requires flexibility to work outside normal hours when needed. About you You will bring at least two years' experience in fundraising, with a track record of meeting income targets and successfully delivering events, campaigns or projects. You may have worked in a charity, community, health, social care, mental health or other social purpose setting, and you will understand how to build positive relationships that encourage long-term support. We are particularly interested in hearing from people who have experience of partnership fundraising, community fundraising, corporate engagement, donor stewardship or income generation. You will be confident managing deadlines and budgets, developing persuasive communications, maintaining accurate fundraising records and working with a range of stakeholders to turn opportunities into successful activity. Just as importantly, you will be motivated by Birmingham Mind's purpose. You will be creative, positive and self-motivated, communicate clearly, act with integrity, support others to succeed and stay focused on the difference fundraising makes to people experiencing mental health difficulties. Why join Birmingham Mind? This is an opportunity to take on a role with real influence, variety and purpose. You will help secure the voluntary income and supporter relationships that enable Birmingham Mind to develop new services, improve the quality of support and respond creatively to the mental health needs of our communities. You will join a committed and supportive organisation where staff and volunteers are at the heart of our success. We are proud of our diverse workforce and are committed to recruiting people who share our values and want to make a meaningful difference. You will also have access to training and development opportunities, including Mental Health First Aid training delivered by Birmingham Mind. Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme. Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role. Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visasponsorshipfor this position. Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. Closing date for applications is Sunday 1st November 2026 Interviews will take place on Friday 13th November 2026