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Jacobs
Senior Manager - Environmental Impact Assessment (EIA)
Jacobs
Senior Manager - Environmental Impact Assessment (EIA) Some projects define careers. This is your opportunity to help deliver the environmental strategies behind some of the UK's most ambitious developments, advising clients on projects that are vital to the country's energy security, water resilience, transport connectivity and net zero ambitions. As a Senior Manager, you'll be a trusted voice in the room from day one. You'll guide clients through complex environmental challenges, steer consenting strategies, and bring together specialists from across multiple disciplines to achieve successful outcomes. Whether supporting major energy networks, new water infrastructure, rail enhancements or transformative development projects, your expertise will help unlock projects that matter. What's In It For You If you're looking for a role with greater influence, bigger projects and genuine career freedom, you'll find it here. At Jacobs, you'll have the platform to grow your reputation, expand your network and work alongside some of the most respected environmental professionals in the industry. We offer: The chance to lead flagship infrastructure projects across the UK Real autonomy and trust to make decisions and drive outcomes Flexible and hybrid working to suit your lifestyle Clear opportunities to progress your career and broaden your expertise A collaborative environment where knowledge-sharing is encouraged This is a role where you'll be recognised for your technical expertise, valued for your ideas and supported in achieving your career ambitions. We Offer Compensation that reflects your skills and experience Flexible and hybrid working arrangements 24 days annual leave plus the option to buy up to 10 additional days Enhanced pension contributions of up to 10% Private medical cover and Digital GP access Family planning and fertility support services Enhanced parental leave and family support programmes Employee Networks: We have a commitment to hiring a diverse workforce and supporting colleagues of different backgrounds Life assurance at four times your salary Income protection for long-term financial security Access to wellbeing support, including Calm and Daily Burn Professional memberships funded and ongoing development opportunities Paid volunteering time, matched charity funding, and community engagement programmes About the Opportunity We're growing our Environmental Planning team and are looking for an experienced EIA professional ready to take on a strategic leadership role. You'll join a highly regarded team delivering environmental assessment and consenting support on some of the UK's most exciting infrastructure programmes. Working closely with clients, regulators and technical specialists, you'll provide direction, solve complex challenges and help projects navigate the planning process successfully. You'll work across a diverse portfolio that includes: Renewable energy and hydrogen Water and water resource management Utilities and transmission infrastructure Rail and transport Major developments and nationally significant infrastructure projects Our clients include National Grid, the Environment Agency, National Highways, Network Rail, water utilities and HS2, giving you the opportunity to work on projects that are visible, high-profile and nationally important. Beyond project delivery, you'll play an important role in developing teams, strengthening client relationships and contributing to the continued success of the business. Strong experience leading Environmental Impact Assessment (EIA) projects within infrastructure sectors A track record of managing client relationships and stakeholder engagement Experience leading multidisciplinary project teams Chartered status, or a commitment to achieve chartership, with a relevant professional body such as ISEP, CIWEM or IES A degree in an environmental, planning, scientific or related discipline Build the Next Chapter of Your Career You already know how to deliver great projects. Now's your chance to work on some of the most complex, visible and rewarding programmes in the UK while growing your influence, your network and your career. If you're excited by the prospect of advising major clients, leading exceptional teams and tackling challenges that truly stretch your expertise, we'd love to hear from you. Apply today and discover where your experience could take you next. Jacobs offers hybrid working and a standard 40-hour working week Good luck with your application Reading Berkshire United Kingdom Manchester Greater Manchester United Kingdom London Greater London United Kingdom Birmingham West Midlands United Kingdom Bristol Bristol City United Kingdom Edinburgh East Lothian United Kingdom Bristol Bristol City United Kingdom Environmental Environmental Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
Oct 25, 2026
Full time
Senior Manager - Environmental Impact Assessment (EIA) Some projects define careers. This is your opportunity to help deliver the environmental strategies behind some of the UK's most ambitious developments, advising clients on projects that are vital to the country's energy security, water resilience, transport connectivity and net zero ambitions. As a Senior Manager, you'll be a trusted voice in the room from day one. You'll guide clients through complex environmental challenges, steer consenting strategies, and bring together specialists from across multiple disciplines to achieve successful outcomes. Whether supporting major energy networks, new water infrastructure, rail enhancements or transformative development projects, your expertise will help unlock projects that matter. What's In It For You If you're looking for a role with greater influence, bigger projects and genuine career freedom, you'll find it here. At Jacobs, you'll have the platform to grow your reputation, expand your network and work alongside some of the most respected environmental professionals in the industry. We offer: The chance to lead flagship infrastructure projects across the UK Real autonomy and trust to make decisions and drive outcomes Flexible and hybrid working to suit your lifestyle Clear opportunities to progress your career and broaden your expertise A collaborative environment where knowledge-sharing is encouraged This is a role where you'll be recognised for your technical expertise, valued for your ideas and supported in achieving your career ambitions. We Offer Compensation that reflects your skills and experience Flexible and hybrid working arrangements 24 days annual leave plus the option to buy up to 10 additional days Enhanced pension contributions of up to 10% Private medical cover and Digital GP access Family planning and fertility support services Enhanced parental leave and family support programmes Employee Networks: We have a commitment to hiring a diverse workforce and supporting colleagues of different backgrounds Life assurance at four times your salary Income protection for long-term financial security Access to wellbeing support, including Calm and Daily Burn Professional memberships funded and ongoing development opportunities Paid volunteering time, matched charity funding, and community engagement programmes About the Opportunity We're growing our Environmental Planning team and are looking for an experienced EIA professional ready to take on a strategic leadership role. You'll join a highly regarded team delivering environmental assessment and consenting support on some of the UK's most exciting infrastructure programmes. Working closely with clients, regulators and technical specialists, you'll provide direction, solve complex challenges and help projects navigate the planning process successfully. You'll work across a diverse portfolio that includes: Renewable energy and hydrogen Water and water resource management Utilities and transmission infrastructure Rail and transport Major developments and nationally significant infrastructure projects Our clients include National Grid, the Environment Agency, National Highways, Network Rail, water utilities and HS2, giving you the opportunity to work on projects that are visible, high-profile and nationally important. Beyond project delivery, you'll play an important role in developing teams, strengthening client relationships and contributing to the continued success of the business. Strong experience leading Environmental Impact Assessment (EIA) projects within infrastructure sectors A track record of managing client relationships and stakeholder engagement Experience leading multidisciplinary project teams Chartered status, or a commitment to achieve chartership, with a relevant professional body such as ISEP, CIWEM or IES A degree in an environmental, planning, scientific or related discipline Build the Next Chapter of Your Career You already know how to deliver great projects. Now's your chance to work on some of the most complex, visible and rewarding programmes in the UK while growing your influence, your network and your career. If you're excited by the prospect of advising major clients, leading exceptional teams and tackling challenges that truly stretch your expertise, we'd love to hear from you. Apply today and discover where your experience could take you next. Jacobs offers hybrid working and a standard 40-hour working week Good luck with your application Reading Berkshire United Kingdom Manchester Greater Manchester United Kingdom London Greater London United Kingdom Birmingham West Midlands United Kingdom Bristol Bristol City United Kingdom Edinburgh East Lothian United Kingdom Bristol Bristol City United Kingdom Environmental Environmental Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .
ClientEarth
Senior Business Development Officer (interim cover)
ClientEarth
This is an exciting time to be joining the Business Development team, which has expanded over the last two years to now count nine members with an increasingly global outlook. The successful candidate will join this well-established team, 2 years into their current 3-year fundraising strategy, with a healthy pipeline of prospect donors plus strong relationships in the donor ecosystem and across ClientEarth's senior leadership. Please Note: This role is a fixed-term contract running until 31 August 2027 Important dates to note: Deadline to submit an initial application: 9 November 2026 If your profile passes initial screening, you will be asked to submit additional information in the form of three additional questions. The deadline to submit your answers/additional information is 12 November 2026 If we do not receive a response to these questions by the deadline we will assume you are no longer interested in the role. Interviews will take place the from the week beginning 16 November - 20 November 2026 Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role. Key Responsibilities Proactively undertake research to identify, qualify and prioritise new funding prospects/ opportunities to support a pipeline of high quality leads to guide future fundraising efforts. Determine prospect funder alignment with ClientEarth's strategic funding priorities, producing recommendations about next steps, including cultivation, for review by senior Business Development colleagues. Draft clear and compelling written fundraising materials including cases for support, funding proposals, and concept notes Meet with funder contact points to understand their interests/priorities, present proposals and provide insight to ClientEarth's work. Sensitive management of funder expectations to be undertaken as needed, and with the support of the Business Development Manager See the job description for a full list of duties for this role. Skills, Knowledge & Expertise Experience of working in a fundraising or business development role for a charity, NGO, private or public entity Experience of drafting compelling and successful proposals for trusts, foundations and statutory institutions and securing multi-year grants, ideally at the six-figure level and above Experience of coordinating the engagement of a variety of internal and external stakeholders during complex, multi-stage proposal development processes Strong project management skills to lead the proposal development process to meet funder deadlines, including stakeholder management See the job description for a full list of requirements for this role. Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified . If you feel you meet at least some of the essential criteria, we still encourage you to apply. Job Benefits Flexible working : We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits ClientEarth Careers as well as our flexible working FAQ. ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth ClientEarth journey page for more. Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK. ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Oct 24, 2026
Full time
This is an exciting time to be joining the Business Development team, which has expanded over the last two years to now count nine members with an increasingly global outlook. The successful candidate will join this well-established team, 2 years into their current 3-year fundraising strategy, with a healthy pipeline of prospect donors plus strong relationships in the donor ecosystem and across ClientEarth's senior leadership. Please Note: This role is a fixed-term contract running until 31 August 2027 Important dates to note: Deadline to submit an initial application: 9 November 2026 If your profile passes initial screening, you will be asked to submit additional information in the form of three additional questions. The deadline to submit your answers/additional information is 12 November 2026 If we do not receive a response to these questions by the deadline we will assume you are no longer interested in the role. Interviews will take place the from the week beginning 16 November - 20 November 2026 Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role. Key Responsibilities Proactively undertake research to identify, qualify and prioritise new funding prospects/ opportunities to support a pipeline of high quality leads to guide future fundraising efforts. Determine prospect funder alignment with ClientEarth's strategic funding priorities, producing recommendations about next steps, including cultivation, for review by senior Business Development colleagues. Draft clear and compelling written fundraising materials including cases for support, funding proposals, and concept notes Meet with funder contact points to understand their interests/priorities, present proposals and provide insight to ClientEarth's work. Sensitive management of funder expectations to be undertaken as needed, and with the support of the Business Development Manager See the job description for a full list of duties for this role. Skills, Knowledge & Expertise Experience of working in a fundraising or business development role for a charity, NGO, private or public entity Experience of drafting compelling and successful proposals for trusts, foundations and statutory institutions and securing multi-year grants, ideally at the six-figure level and above Experience of coordinating the engagement of a variety of internal and external stakeholders during complex, multi-stage proposal development processes Strong project management skills to lead the proposal development process to meet funder deadlines, including stakeholder management See the job description for a full list of requirements for this role. Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified . If you feel you meet at least some of the essential criteria, we still encourage you to apply. Job Benefits Flexible working : We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits ClientEarth Careers as well as our flexible working FAQ. ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth ClientEarth journey page for more. Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK. ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Not For Profit People
Member Relations Officer
Not For Profit People
Member Relations Officer We are delighted to share this new and exciting opportunity for a Member Relations Officer to join the organisation. Position: Member Relations Officer Location: Manchester /Hybrid (at least 2 days per week in the Manchester office) Salary: £28,791 per annum Hours: Full time, 35 hours per week Contract: Permanent Application deadline: Midnight, Wednesday 18 November 2026 Interviews: Thursday 3 December in Manchester About the Role As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprise with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, the team are committed to enable anyone in the UK to form, or join, thriving and sustainable co-ops. As Member Relations Officer, you will support the membership strategy through member recruitment and retention activities. You will act as a first point of contact for member enquiries and build positive relationships with current and prospective members. You will also promote membership benefits, products and services, and support member engagement and networking. Join an organisation led by unwavering values of solidarity, self-responsibility, equity, and honesty, if you share these core values, we would be delighted to receive your application. Core responsibilities include: Work with the Membership Manager and team colleagues to implement the membership and member engagement strategy, in line with strategic and personal goals. Work with Membership Manager and team colleagues to collectively work towards and achieve strategic KPI's. Recruit, retain and manage own target members and member groups in order to develop a growing, mutually beneficial and financially sustainable relationship with them. Build and maintain an in depth understanding of our members, their needs and experience. Further develop and maintain understanding of subscription model, packages, products and income generating services: sharing awareness amongst the membership to ensure member needs are met. Take an active role in providing a meaningful, informative and productive first year's journey to new and returning members. Be responsible for own member relationships while escalating more complex queries to the Membership Manager and/or Member Services Lead, or Advice Team as appropriate. Working with colleagues analyse existing and potential markets for membership and the upselling of services to existing members, developing and overseeing contact strategies to specific member groups as agreed. Support members' engagement with the organisation and facilitate networking between members, particularly: best practice sharing, mentoring and business referrals, at our events, online and through personal contact. Help inform the design and delivery of membership awareness and recruitment campaigns ensuring consistently high levels of quality and alignment with our brand, particularly: data and insight gathering, creation and maintenance of marketing material, following up leads and conversion into members. Act as a first point of contact for member and potential member enquiries by phone, email, website or in writing and follow-up within an agreed timeframe. Contribute to the design and delivery of our membership processes ensuring a consistently high member experience, particularly in the areas of: recruitment, membership applications, member communications, enquiries and retention/removal. To maintain and update member records, undertaking membership analysis and reporting on the customer relationship management system as and when required. To work with and support the Member Services Lead on matters relating to the wider membership functions ensuring our membership and governance: structures, policies and procedures reflect our co-operative identity and member needs. Develop and maintain knowledge of regulatory and legal requirements relevant to role, support and promote compliance with those requirements within the role and the business. About You To be successful in this role, you will bring: Experience of dealing with enquiries from the public, customers or in a membership context An understanding of and interest in supporting values-based organisations such as co-operatives, community businesses or social enterprises. Excellent interpersonal skills, with a proven ability to build rapport and develop positive working relationships with colleagues and external stakeholders Strong organisational skills, including the effective prioritisation of workloads, management of competing demands and meeting deadlines. Excellent written and verbal communication skills, with the confidence to promote relevant products, services and membership benefits Attention to detail, accuracy, and quality when carrying out process driven tasks such as record keeping and database maintenance About the Organisation As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation it is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Benefits Flexible working options Pension scheme Discounted travel to work schemes Employee wellbeing assistance programme including free eye tests Personal and professional growth and development, including coaching Trade union Other roles you may have experience in could include Customer Service, Customer Service Officer, Customer Service Exec, Customer Service Assistant, Customer Care, Supporter Care, Membership Officer, Membership Executive, Membership Coordinator, Membership Assistant, Admin, Administrator, Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Oct 24, 2026
Full time
Member Relations Officer We are delighted to share this new and exciting opportunity for a Member Relations Officer to join the organisation. Position: Member Relations Officer Location: Manchester /Hybrid (at least 2 days per week in the Manchester office) Salary: £28,791 per annum Hours: Full time, 35 hours per week Contract: Permanent Application deadline: Midnight, Wednesday 18 November 2026 Interviews: Thursday 3 December in Manchester About the Role As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprise with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, the team are committed to enable anyone in the UK to form, or join, thriving and sustainable co-ops. As Member Relations Officer, you will support the membership strategy through member recruitment and retention activities. You will act as a first point of contact for member enquiries and build positive relationships with current and prospective members. You will also promote membership benefits, products and services, and support member engagement and networking. Join an organisation led by unwavering values of solidarity, self-responsibility, equity, and honesty, if you share these core values, we would be delighted to receive your application. Core responsibilities include: Work with the Membership Manager and team colleagues to implement the membership and member engagement strategy, in line with strategic and personal goals. Work with Membership Manager and team colleagues to collectively work towards and achieve strategic KPI's. Recruit, retain and manage own target members and member groups in order to develop a growing, mutually beneficial and financially sustainable relationship with them. Build and maintain an in depth understanding of our members, their needs and experience. Further develop and maintain understanding of subscription model, packages, products and income generating services: sharing awareness amongst the membership to ensure member needs are met. Take an active role in providing a meaningful, informative and productive first year's journey to new and returning members. Be responsible for own member relationships while escalating more complex queries to the Membership Manager and/or Member Services Lead, or Advice Team as appropriate. Working with colleagues analyse existing and potential markets for membership and the upselling of services to existing members, developing and overseeing contact strategies to specific member groups as agreed. Support members' engagement with the organisation and facilitate networking between members, particularly: best practice sharing, mentoring and business referrals, at our events, online and through personal contact. Help inform the design and delivery of membership awareness and recruitment campaigns ensuring consistently high levels of quality and alignment with our brand, particularly: data and insight gathering, creation and maintenance of marketing material, following up leads and conversion into members. Act as a first point of contact for member and potential member enquiries by phone, email, website or in writing and follow-up within an agreed timeframe. Contribute to the design and delivery of our membership processes ensuring a consistently high member experience, particularly in the areas of: recruitment, membership applications, member communications, enquiries and retention/removal. To maintain and update member records, undertaking membership analysis and reporting on the customer relationship management system as and when required. To work with and support the Member Services Lead on matters relating to the wider membership functions ensuring our membership and governance: structures, policies and procedures reflect our co-operative identity and member needs. Develop and maintain knowledge of regulatory and legal requirements relevant to role, support and promote compliance with those requirements within the role and the business. About You To be successful in this role, you will bring: Experience of dealing with enquiries from the public, customers or in a membership context An understanding of and interest in supporting values-based organisations such as co-operatives, community businesses or social enterprises. Excellent interpersonal skills, with a proven ability to build rapport and develop positive working relationships with colleagues and external stakeholders Strong organisational skills, including the effective prioritisation of workloads, management of competing demands and meeting deadlines. Excellent written and verbal communication skills, with the confidence to promote relevant products, services and membership benefits Attention to detail, accuracy, and quality when carrying out process driven tasks such as record keeping and database maintenance About the Organisation As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation it is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Benefits Flexible working options Pension scheme Discounted travel to work schemes Employee wellbeing assistance programme including free eye tests Personal and professional growth and development, including coaching Trade union Other roles you may have experience in could include Customer Service, Customer Service Officer, Customer Service Exec, Customer Service Assistant, Customer Care, Supporter Care, Membership Officer, Membership Executive, Membership Coordinator, Membership Assistant, Admin, Administrator, Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
BDO UK
Head of GTM - Tax
BDO UK City, London
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Sales and Marketing team is being reshaped to directly support BDO's growth ambitions. We're building a high-performing function that is proud of its technical skills, reliable in delivery, and outcome-led in how we prioritise and execute. You'll join a team big enough to offer diverse roles and opportunities, big priorities and commercial challenges, yet personal enough to ensure you're supported and empowered from day one. Here, we think beyond activity. You'll bring ideas, fresh thinking and help shape how we deliver campaigns, insights and engagement across the business. Working closely with internal clients, you'll deepen your understanding of our sectors and add value in your role. From strategic storytelling to capability building and smarter ways of working, you'll grow your skills while working with people who care about doing the right thing and doing it well. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Sales and Marketing team are now recruiting for a Head of Go To Market aligned to our Tax stream. Role purpose The Head of GTM Tax is accountable for shaping and delivering go-to-market direction for their deployed area by translating growth priorities into an insight-led GTM strategy and contracted plan that drives measurable commercial outcomes. The role operates as a senior business partner to leadership in the deployed area, including relevant C&M Directorates, and as a leader within the Sales & Marketing community-ensuring work is focused, integrated and prioritised in a demand > supply environment. The role contracts with business leadership on outcomes and measures (not activity lists), diagnoses where central programmes and assets should be leveraged, and identifies where targeted local activity is genuinely required. It mobilises and coordinates Sales, Marketing and Operations capabilities to provide the right skills at the right time, and runs resourcing, scheduling and sequencing conversations to ensure delivery is achievable and aligned. The role is a key advocate for buyer-led, issue-based, solution-oriented approaches (not service-led thinking). It uses deep understanding of the local market, competitor landscape and strategy to guide prioritisation, shape briefs and ensure outputs are relevant, differentiated and commercially effective. It also works closely with peer Heads of GTM across other areas to maintain consistent language, planning rhythms and collaboration moments-surfacing connections and synergies across the market matrix and enabling joined-up market activity. Key responsibilities Lead development of the deployed GTM strategy and annual plan in partnership with business leadership and Sales & Marketing capability leaders. Contract priorities based on growth strategy, local market context and buyer needs, including clear measures and success criteria. Shape briefs with the business that describe the outcome required, the buyer problem to solve and the target audience-avoiding activity-only briefs. Run demand intake and shaping conversations with deployed leadership to create a holistic view of needs and opportunities. Translate demand into a prioritised portfolio with clear sequencing, dependencies and resourcing assumptions. Make and communicate trade-offs in a demand>supply environment; escalate decisions and risks early where needed. Ensure prioritisation supports issue-led, solution-oriented selling and avoids fragmented service-led activity. Mobilise the right expertise from Sales, Marketing and Operations to meet contracted priorities. Lead resourcing, scheduling and timing conversations, ensuring delivery is achievable and balanced across competing priorities. Work with peer Heads of GTM to maintain consistent language, rhythms and shared planning moments that enable meaningful collaboration. Use insight to guide targeting, proposition focus, and prioritisation of campaigns/activation/pursuit support. Ensure learning from execution (wins/losses, campaign performance, stakeholder feedback) is captured and fed back into planning and proposition improvement. Build trusted relationships with deployed leadership, including relevant C&M Directorates, and maintain a clear engagement rhythm. Run governance moments (planning checkpoints, prioritisation decisions, progress and performance reviews) with clear inputs/outputs and action tracking. Share regular KPI and performance insight with deployed leadership and C&M Directorate stakeholders, focusing on what it means and what should change. You'll be someone with Significant experience in GTM (Tax) leadership, commercial strategy, or senior business partnering in a complex, matrix environment. Strong ability to contract priorities and outcomes with senior stakeholders and influence without formal authority. Proven experience shaping demand, making trade-offs, and operating effectively in demand>supply conditions. Strong commercial and market judgement, including understanding of buyer needs and competitor dynamics. Experience coordinating cross-functional delivery across Sales, Marketing and Operations disciplines. Confidence with using performance insight and data to shape decisions and drive interventions. People leadership experience beneficial (dependent on scope). At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 23, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Sales and Marketing team is being reshaped to directly support BDO's growth ambitions. We're building a high-performing function that is proud of its technical skills, reliable in delivery, and outcome-led in how we prioritise and execute. You'll join a team big enough to offer diverse roles and opportunities, big priorities and commercial challenges, yet personal enough to ensure you're supported and empowered from day one. Here, we think beyond activity. You'll bring ideas, fresh thinking and help shape how we deliver campaigns, insights and engagement across the business. Working closely with internal clients, you'll deepen your understanding of our sectors and add value in your role. From strategic storytelling to capability building and smarter ways of working, you'll grow your skills while working with people who care about doing the right thing and doing it well. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Sales and Marketing team are now recruiting for a Head of Go To Market aligned to our Tax stream. Role purpose The Head of GTM Tax is accountable for shaping and delivering go-to-market direction for their deployed area by translating growth priorities into an insight-led GTM strategy and contracted plan that drives measurable commercial outcomes. The role operates as a senior business partner to leadership in the deployed area, including relevant C&M Directorates, and as a leader within the Sales & Marketing community-ensuring work is focused, integrated and prioritised in a demand > supply environment. The role contracts with business leadership on outcomes and measures (not activity lists), diagnoses where central programmes and assets should be leveraged, and identifies where targeted local activity is genuinely required. It mobilises and coordinates Sales, Marketing and Operations capabilities to provide the right skills at the right time, and runs resourcing, scheduling and sequencing conversations to ensure delivery is achievable and aligned. The role is a key advocate for buyer-led, issue-based, solution-oriented approaches (not service-led thinking). It uses deep understanding of the local market, competitor landscape and strategy to guide prioritisation, shape briefs and ensure outputs are relevant, differentiated and commercially effective. It also works closely with peer Heads of GTM across other areas to maintain consistent language, planning rhythms and collaboration moments-surfacing connections and synergies across the market matrix and enabling joined-up market activity. Key responsibilities Lead development of the deployed GTM strategy and annual plan in partnership with business leadership and Sales & Marketing capability leaders. Contract priorities based on growth strategy, local market context and buyer needs, including clear measures and success criteria. Shape briefs with the business that describe the outcome required, the buyer problem to solve and the target audience-avoiding activity-only briefs. Run demand intake and shaping conversations with deployed leadership to create a holistic view of needs and opportunities. Translate demand into a prioritised portfolio with clear sequencing, dependencies and resourcing assumptions. Make and communicate trade-offs in a demand>supply environment; escalate decisions and risks early where needed. Ensure prioritisation supports issue-led, solution-oriented selling and avoids fragmented service-led activity. Mobilise the right expertise from Sales, Marketing and Operations to meet contracted priorities. Lead resourcing, scheduling and timing conversations, ensuring delivery is achievable and balanced across competing priorities. Work with peer Heads of GTM to maintain consistent language, rhythms and shared planning moments that enable meaningful collaboration. Use insight to guide targeting, proposition focus, and prioritisation of campaigns/activation/pursuit support. Ensure learning from execution (wins/losses, campaign performance, stakeholder feedback) is captured and fed back into planning and proposition improvement. Build trusted relationships with deployed leadership, including relevant C&M Directorates, and maintain a clear engagement rhythm. Run governance moments (planning checkpoints, prioritisation decisions, progress and performance reviews) with clear inputs/outputs and action tracking. Share regular KPI and performance insight with deployed leadership and C&M Directorate stakeholders, focusing on what it means and what should change. You'll be someone with Significant experience in GTM (Tax) leadership, commercial strategy, or senior business partnering in a complex, matrix environment. Strong ability to contract priorities and outcomes with senior stakeholders and influence without formal authority. Proven experience shaping demand, making trade-offs, and operating effectively in demand>supply conditions. Strong commercial and market judgement, including understanding of buyer needs and competitor dynamics. Experience coordinating cross-functional delivery across Sales, Marketing and Operations disciplines. Confidence with using performance insight and data to shape decisions and drive interventions. People leadership experience beneficial (dependent on scope). At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Sky
TV & Connectivity Media Planning Manager
Sky Isleworth, Middlesex
Make your mark at Europe's leading media and entertainment brand. This is an exciting opportunity to play an important role in developing brilliant omnichannel media plans across paid media. Sitting at the heart of our Media Planning Team within Consumer Strategy, you'll help ensure our media investment is deployed as efficiently as possible across all vertical brands, working closely with Marketing, Agency Partners and specialist teams to deliver high impact campaigns. What you'll do: Support the Media Planning Team to deliver effective, insight-led media plans, working closely with our media agency, in-house digital and social teams and Marketing Provide support across Connectivity & TV Marketing teams as required Challenge the status quo by continuously exploring and evaluating new opportunities, driving innovation and elevating media best practice Work in collaboration with the Media Strategy team on Annual, Quarterly and Strategic projects Manage and develop a graduate team member, supporting their learning and progression within Media Planning during their rotation Oversee Sky's cross vertical annual laydown (The Sync) and management of the process with all Marketing teams to track budgets and campaigns across the year. Support the ongoing transition to our new media agency by refining processes and embedding more effective ways of working Essential Criteria: Detailed knowledge of all media channels (both offline and online), campaign development, measurement and optimisation Excellent at relationship building, gaining trust and engagement with key stakeholders. A successful track record of managing a complex and ever evolving laydown, covering a range of different brands and their respective priorities. Strong ability to manage multiple media campaigns, prioritising effectively to deliver high-quality campaigns to tight deadlines. Ability to set up, analyse and interpret media measurement studies, with a view to apply the learnings on future campaigns Desirable skills and experience: 5+ years' experience of working in planning in a media agency, owner or client in a media specialist role Experience mentoring or managing junior team members How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Inclusion: Our people make Sky what it is. That's why we're committed to being an inclusive employer, where everyone can be themselves, have their voice heard, and do their best work for our customers. It's an important part of being a fair and responsible business. We're a Disability Confident Accredited Employer and are committed to providing a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Who we are: We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Oct 23, 2026
Full time
Make your mark at Europe's leading media and entertainment brand. This is an exciting opportunity to play an important role in developing brilliant omnichannel media plans across paid media. Sitting at the heart of our Media Planning Team within Consumer Strategy, you'll help ensure our media investment is deployed as efficiently as possible across all vertical brands, working closely with Marketing, Agency Partners and specialist teams to deliver high impact campaigns. What you'll do: Support the Media Planning Team to deliver effective, insight-led media plans, working closely with our media agency, in-house digital and social teams and Marketing Provide support across Connectivity & TV Marketing teams as required Challenge the status quo by continuously exploring and evaluating new opportunities, driving innovation and elevating media best practice Work in collaboration with the Media Strategy team on Annual, Quarterly and Strategic projects Manage and develop a graduate team member, supporting their learning and progression within Media Planning during their rotation Oversee Sky's cross vertical annual laydown (The Sync) and management of the process with all Marketing teams to track budgets and campaigns across the year. Support the ongoing transition to our new media agency by refining processes and embedding more effective ways of working Essential Criteria: Detailed knowledge of all media channels (both offline and online), campaign development, measurement and optimisation Excellent at relationship building, gaining trust and engagement with key stakeholders. A successful track record of managing a complex and ever evolving laydown, covering a range of different brands and their respective priorities. Strong ability to manage multiple media campaigns, prioritising effectively to deliver high-quality campaigns to tight deadlines. Ability to set up, analyse and interpret media measurement studies, with a view to apply the learnings on future campaigns Desirable skills and experience: 5+ years' experience of working in planning in a media agency, owner or client in a media specialist role Experience mentoring or managing junior team members How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Inclusion: Our people make Sky what it is. That's why we're committed to being an inclusive employer, where everyone can be themselves, have their voice heard, and do their best work for our customers. It's an important part of being a fair and responsible business. We're a Disability Confident Accredited Employer and are committed to providing a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Who we are: We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Ashby Jenkins Recruitment
Supporter Services Team Leader
Ashby Jenkins Recruitment
Salary: £36,800 - £40,000 per annum Contract: 10-month Fixed Term Contract Hours: 37.5 hours per week Location: London (Hybrid working, minimum 1-2 days per week in the office) Closing Date: 9 November 2026 Benefits: 27 days annual leave rising to 33 days with service, company pension scheme, staff discounts, enhanced family leave, employee assistance programme, employee networks, and much more. Are you an experienced customer care or supporter services professional who thrives on delivering exceptional supporter experiences while leading and developing high-performing teams? This is an exciting opportunity to join a well-established fundraising team and lead the Supporter Engagement & Contact function. You'll oversee supporter care operations, complaints management, compliance and GDPR processes, while ensuring excellent service delivery across all supporter touchpoints. Working closely with the Supporter Services & Standards Manager, you'll play a key role in shaping supporter engagement, improving processes, driving performance through KPIs and SLAs, and supporting strategic fundraising objectives. To be successful as the Supporter Services Team Leader you will need: Proven experience delivering high-quality customer or supporter care and managing complex complaints and enquiries. Previous line management experience, with the ability to motivate, develop and support team members to achieve excellent results. Experience using KPIs and SLAs to monitor performance and identify service improvements. This is a fantastic opportunity for a proactive and solutions-focused leader who is passionate about delivering excellent supporter experiences and making a meaningful contribution to an important charitable mission. If you would like to discuss this role with us, please contact us and quote the reference 3148AJ. Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector and take a relationship-led approach to recruitment. If sufficient applications are received, our client reserves the right to close the vacancy early.
Oct 23, 2026
Full time
Salary: £36,800 - £40,000 per annum Contract: 10-month Fixed Term Contract Hours: 37.5 hours per week Location: London (Hybrid working, minimum 1-2 days per week in the office) Closing Date: 9 November 2026 Benefits: 27 days annual leave rising to 33 days with service, company pension scheme, staff discounts, enhanced family leave, employee assistance programme, employee networks, and much more. Are you an experienced customer care or supporter services professional who thrives on delivering exceptional supporter experiences while leading and developing high-performing teams? This is an exciting opportunity to join a well-established fundraising team and lead the Supporter Engagement & Contact function. You'll oversee supporter care operations, complaints management, compliance and GDPR processes, while ensuring excellent service delivery across all supporter touchpoints. Working closely with the Supporter Services & Standards Manager, you'll play a key role in shaping supporter engagement, improving processes, driving performance through KPIs and SLAs, and supporting strategic fundraising objectives. To be successful as the Supporter Services Team Leader you will need: Proven experience delivering high-quality customer or supporter care and managing complex complaints and enquiries. Previous line management experience, with the ability to motivate, develop and support team members to achieve excellent results. Experience using KPIs and SLAs to monitor performance and identify service improvements. This is a fantastic opportunity for a proactive and solutions-focused leader who is passionate about delivering excellent supporter experiences and making a meaningful contribution to an important charitable mission. If you would like to discuss this role with us, please contact us and quote the reference 3148AJ. Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector and take a relationship-led approach to recruitment. If sufficient applications are received, our client reserves the right to close the vacancy early.
Macildowie Recruitment and Retention
Ecommerce Manager
Macildowie Recruitment and Retention Towcester, Northamptonshire
E-commerce Manager Silverstone, Northamptonshire Monday to Friday, 09:00 - 17.00 Competitive Salary - Dependent on experience Macildowie are working with a leading client based in Silverstone, Northamptonshire, to recruit an E-commerce & Insight Manager to join an exciting, fast-paced business operating within the motorsport, events and retail sector. This is a fantastic opportunity for a commercially driven e-commerce professional who enjoys taking ownership, driving online sales performance and delivering an exceptional customer experience. Working within a high-profile, event-led retail environment, you will take responsibility for the end-to-end online merchandise operation, combining strategic trading, digital marketing, customer insight and hands-on operational management. The Role As E-commerce & Insight Manager, you will play a pivotal role in developing the online retail proposition, maximising commercial opportunities and ensuring a seamless customer journey. Your key responsibilities will include: Taking ownership of e-commerce trading performance, driving revenue growth, conversion and customer engagement. Developing and delivering commercial trading plans around major events, seasonal campaigns and product launches. Managing online merchandising, promotions, product content and SEO optimisation. Working closely with Marketing and Buying teams to coordinate campaigns and product launches. Analysing online sales, website traffic, customer behaviour and campaign performance to identify growth opportunities. Overseeing the complete online fulfilment process, including dispatch, returns and delivery performance. Leading the implementation and ongoing management of click & collect services. Utilising CRM insights to improve customer segmentation, retention and email marketing. Ensuring brand consistency, customer service excellence and compliance across the online retail operation. About You We're looking for a commercially minded and proactive e-commerce professional who can combine analytical thinking with a hands-on approach. You will ideally bring: Proven experience managing e-commerce performance within a retail environment. Strong understanding of digital trading, SEO, online merchandising and conversion optimisation. Experience using data and reporting to influence commercial decisions. Knowledge of fulfilment, stock management and online order processes. Confidence working collaboratively across Marketing, Buying, Operations and warehouse teams. Excellent organisational skills and the ability to manage competing priorities. A proactive, solutions-focused approach and willingness to get involved operationally. Experience within merchandise, leisure, events or a fast-moving consumer retail environment would be particularly relevant. Why Apply? This is an opportunity to take genuine ownership of an online retail operation within an exciting, recognisable and event-driven environment. You'll have the opportunity to influence commercial performance, improve customer journeys and shape the continued development of the e-commerce offering. If you're an ambitious e-commerce professional looking for a varied role where you can make a tangible impact, we'd love to hear from you. Apply today or contact Macildowie for a confidential conversation.
Oct 23, 2026
Full time
E-commerce Manager Silverstone, Northamptonshire Monday to Friday, 09:00 - 17.00 Competitive Salary - Dependent on experience Macildowie are working with a leading client based in Silverstone, Northamptonshire, to recruit an E-commerce & Insight Manager to join an exciting, fast-paced business operating within the motorsport, events and retail sector. This is a fantastic opportunity for a commercially driven e-commerce professional who enjoys taking ownership, driving online sales performance and delivering an exceptional customer experience. Working within a high-profile, event-led retail environment, you will take responsibility for the end-to-end online merchandise operation, combining strategic trading, digital marketing, customer insight and hands-on operational management. The Role As E-commerce & Insight Manager, you will play a pivotal role in developing the online retail proposition, maximising commercial opportunities and ensuring a seamless customer journey. Your key responsibilities will include: Taking ownership of e-commerce trading performance, driving revenue growth, conversion and customer engagement. Developing and delivering commercial trading plans around major events, seasonal campaigns and product launches. Managing online merchandising, promotions, product content and SEO optimisation. Working closely with Marketing and Buying teams to coordinate campaigns and product launches. Analysing online sales, website traffic, customer behaviour and campaign performance to identify growth opportunities. Overseeing the complete online fulfilment process, including dispatch, returns and delivery performance. Leading the implementation and ongoing management of click & collect services. Utilising CRM insights to improve customer segmentation, retention and email marketing. Ensuring brand consistency, customer service excellence and compliance across the online retail operation. About You We're looking for a commercially minded and proactive e-commerce professional who can combine analytical thinking with a hands-on approach. You will ideally bring: Proven experience managing e-commerce performance within a retail environment. Strong understanding of digital trading, SEO, online merchandising and conversion optimisation. Experience using data and reporting to influence commercial decisions. Knowledge of fulfilment, stock management and online order processes. Confidence working collaboratively across Marketing, Buying, Operations and warehouse teams. Excellent organisational skills and the ability to manage competing priorities. A proactive, solutions-focused approach and willingness to get involved operationally. Experience within merchandise, leisure, events or a fast-moving consumer retail environment would be particularly relevant. Why Apply? This is an opportunity to take genuine ownership of an online retail operation within an exciting, recognisable and event-driven environment. You'll have the opportunity to influence commercial performance, improve customer journeys and shape the continued development of the e-commerce offering. If you're an ambitious e-commerce professional looking for a varied role where you can make a tangible impact, we'd love to hear from you. Apply today or contact Macildowie for a confidential conversation.
Jacobs
2027 - 2028 TRU Year in Industry Placement - Rail (York)
Jacobs York, Yorkshire
2027 - 2028 TRU Year in Industry Placement - Rail (York) Our Buildings & Infrastructure business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology - we're integrating a multitude of these solution elements to build the smart environments of tomorrow. Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. Jacobs have an excellent internship opportunity available to 'Year in Industry' students. The role provides the opportunity to work on the TransPennine Route Upgrade (TRU) rail project, a project of huge importance in the North of England. The post is for a full-time Jacobs employee but may also include periods of time working with both Network Rail (the client Jacobs works alongside as part of the Programme Management Organisation) and a number of employees from other rail businesses which form Alliances and make up the Programme Delivery Organisations. Jacobs is ever evolving and striving for the best and most efficient ways of working and is invested in you and your success. As such, no clearly defined role is provided at this time as candidates will be assessed at interview and roles can be adapted not only to suit the project demands but also to consider the abilities and aspirations of the individual. Examples of previous roles are provided below. What could be your role be on TRU? Role - RSI - Assistant Project Manager: The Contract Management Team are a client facing team responsible for engaging with the client (Network Rail) and liaising with both them and the Jacobs Teams to ensure we are compliant and in line with the contract. They support the management and administration of the contract with reporting; financial applications and scheduling/planning. Example of Responsibilities include: Responsibility for running Production Meetings and creating new workplans for the week ahead Producing reporting dashboards Monthly Status Reports Updating project financial trackers Event Planning Keeping records of employee authority to work on project and subcontractor timesheets Involvement in commercial reporting and trusted with sensitive financial data Support to Project Manager, Commercial Manager, Planner and the Wider (Rail System Integration) RSI Team where needed, learning key project management functions whilst managing a large team Client facing role, interacting with the client on an almost daily basis. Supporting the client's needs in regard to the contract Publication of key project documentation, and other related materials Line Management duties. Role - TRU Programme Assurance, Common Safety Method, Technical compatibility and Interoperability: This team supports the RSI team and leads on the TransPennine System Assurance Case for the wider programme, allowing for the TRU programme to put sections of the railway into operational use and providing support to the Sponsor team to provide Client level assurance that the requirements for compliance are met at TRU programme level. This includes supporting the readiness for putting into use, reporting and continuous improvement of the TRU Programme Assurance Register and associated evidence management processes. The TRU Programme Safety Team delivers: System Safety: in accordance with the Common Safety Method for Risk Evaluation and Assessment Regulations (CSM RA) 2013. Technical Compatibility: in accordance with RIS-8270-RST and Interoperability in accordance with the Railway (Interoperability) Regulations (RIR) 2011 TransPennine System Assurance Case for the wider programme (managing the Assurance Register tools) The role requires a structured, proactive and agile thinker with strong analytical and scenario-based reasoning skills. Example of Responsibilities include: Support the programme assurance lead through the management, analysis and continuous improvement of assurance registers and reporting tools Support the stakeholder engagement across Network Rail, Delivery Partners, Train Operators, DfT and Independent Assessment Bodies to facilitate programme assurance activities and evidence gathering. Support the development of Programme level Safety, Interoperability and Technical Compatibility Documents in accordance with client standards Take part in Hazard identification workshops and management of System level hazards - issues relating to the safe integration of the Programme including systemwide interfaces, together with hazards due to the complex nature of the Programme which cannot be appropriately managed at sub-programme or project level. Support Programme submissions to the Independent Assessment Body to support acquiring Safety Assessment Reports Support submissions to the System Review Panel (SRP) and NRAP Panel to gain endorsement for the major programme stages Support the TRU NRAP Panel organisation by managing the Panel agenda, collecting Project Authorisation Strategy required to be obtained by other duty holders, liaise with NRAP secretary and produce minutes; all of which are necessary for the put sections of the railway into operational use. Identifying opportunities to improve assurance processes through digital tools, automation, process mapping and continuous improvement initiatives Develop digital tool user manual and deliver training to support consistent application of assurance processes across the programme. Attend meetings with wider industry partners to support assurance delivery Role - Requirements and V&V: The Requirements and Validation and Verification (V&V) teams deliver the Transpennine Route Upgrade requirements management process and V&V management process at programme level. The teams create and capture data against programme-level requirements which are produced using various sources to make a coherent and consistent set of programme-level requirements that are aligned with the Department for Transport's (DfT) goals for TRU, as well as Network Rail standards and policies; The Verification and Validation team check that these requirements are being met. Example of Responsibilities include: Requirements; capture and manage requirements from the Client Development Agreement with the DfT, through the Enterprise Requirements, to the allocation and apportionment to project level Client Requirements for TRU delivery teams. Review delivery teams project detailed requirement to ensure traceability back to the Client Requirements. Verification and Validation; making sure that the work carried out by other departments is meeting the specifications requested by the customer. Reading technical documents and drawings and automating the formatting of data from Industry Standard Programme tools IBM Doors to Excel using Visual Basic (VBA) (program language for Microsoft applications), creating and managing VVMs (Verification and Validation Matrices). Support as required to Requirements and V&V Teams and wider RSI workstreams Using ProjectWise and ProjectMapper to verify TRU assets and relevant data Displaying V&V data to key stakeholders through Excel and Power BI dashboards. Role - Train Service Performance Management: The Train Service Performance workstream is a multidisciplinary function within the Railway Systems Integration team working on TRU. The workstream is responsible for understanding, forecasting, and managing the operational performance impacts associated with the delivery of a major railway enhancement programme. Working collaboratively with Network Rail, Train Operating Companies, Freight Operating Companies, and programme delivery teams, the team ensures that railway performance considerations are embedded throughout programme planning, design, and delivery. This supports the successful implementation of TRU while protecting the performance of the operational railway for passengers and freight customers Role Overview: As a Train Service Performance intern, you will support the analysis, modelling, and reporting activities undertaken by the Performance team. You will gain experience of working with railway performance data, forecasting tools, and industry-recognised analytical software to help inform operational and strategic decision-making The role offers an opportunity to develop skills in data analysis, performance modelling, visualisation, stakeholder engagement, and systems thinking within a complex and dynamic railway environment. Typical Responsibilities: Supporting the analysis of railway performance data, including train punctuality, delay attribution, cancellations, and service reliability. Assisting in the identification of performance trends, risks, and opportunities using a variety of data sources and analytical techniques. Developing reports, dashboards, and visualisations using tools such as Power BI, Excel, and other analytical platforms. Supporting the collection, validation, and management of performance-related datasets. Assisting with the development and maintenance of performance forecasts to assess the potential impacts of railway infrastructure upgrades and operational changes. Supporting the application of Performance, Reliability . click apply for full job details
Oct 22, 2026
Full time
2027 - 2028 TRU Year in Industry Placement - Rail (York) Our Buildings & Infrastructure business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology - we're integrating a multitude of these solution elements to build the smart environments of tomorrow. Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. Jacobs have an excellent internship opportunity available to 'Year in Industry' students. The role provides the opportunity to work on the TransPennine Route Upgrade (TRU) rail project, a project of huge importance in the North of England. The post is for a full-time Jacobs employee but may also include periods of time working with both Network Rail (the client Jacobs works alongside as part of the Programme Management Organisation) and a number of employees from other rail businesses which form Alliances and make up the Programme Delivery Organisations. Jacobs is ever evolving and striving for the best and most efficient ways of working and is invested in you and your success. As such, no clearly defined role is provided at this time as candidates will be assessed at interview and roles can be adapted not only to suit the project demands but also to consider the abilities and aspirations of the individual. Examples of previous roles are provided below. What could be your role be on TRU? Role - RSI - Assistant Project Manager: The Contract Management Team are a client facing team responsible for engaging with the client (Network Rail) and liaising with both them and the Jacobs Teams to ensure we are compliant and in line with the contract. They support the management and administration of the contract with reporting; financial applications and scheduling/planning. Example of Responsibilities include: Responsibility for running Production Meetings and creating new workplans for the week ahead Producing reporting dashboards Monthly Status Reports Updating project financial trackers Event Planning Keeping records of employee authority to work on project and subcontractor timesheets Involvement in commercial reporting and trusted with sensitive financial data Support to Project Manager, Commercial Manager, Planner and the Wider (Rail System Integration) RSI Team where needed, learning key project management functions whilst managing a large team Client facing role, interacting with the client on an almost daily basis. Supporting the client's needs in regard to the contract Publication of key project documentation, and other related materials Line Management duties. Role - TRU Programme Assurance, Common Safety Method, Technical compatibility and Interoperability: This team supports the RSI team and leads on the TransPennine System Assurance Case for the wider programme, allowing for the TRU programme to put sections of the railway into operational use and providing support to the Sponsor team to provide Client level assurance that the requirements for compliance are met at TRU programme level. This includes supporting the readiness for putting into use, reporting and continuous improvement of the TRU Programme Assurance Register and associated evidence management processes. The TRU Programme Safety Team delivers: System Safety: in accordance with the Common Safety Method for Risk Evaluation and Assessment Regulations (CSM RA) 2013. Technical Compatibility: in accordance with RIS-8270-RST and Interoperability in accordance with the Railway (Interoperability) Regulations (RIR) 2011 TransPennine System Assurance Case for the wider programme (managing the Assurance Register tools) The role requires a structured, proactive and agile thinker with strong analytical and scenario-based reasoning skills. Example of Responsibilities include: Support the programme assurance lead through the management, analysis and continuous improvement of assurance registers and reporting tools Support the stakeholder engagement across Network Rail, Delivery Partners, Train Operators, DfT and Independent Assessment Bodies to facilitate programme assurance activities and evidence gathering. Support the development of Programme level Safety, Interoperability and Technical Compatibility Documents in accordance with client standards Take part in Hazard identification workshops and management of System level hazards - issues relating to the safe integration of the Programme including systemwide interfaces, together with hazards due to the complex nature of the Programme which cannot be appropriately managed at sub-programme or project level. Support Programme submissions to the Independent Assessment Body to support acquiring Safety Assessment Reports Support submissions to the System Review Panel (SRP) and NRAP Panel to gain endorsement for the major programme stages Support the TRU NRAP Panel organisation by managing the Panel agenda, collecting Project Authorisation Strategy required to be obtained by other duty holders, liaise with NRAP secretary and produce minutes; all of which are necessary for the put sections of the railway into operational use. Identifying opportunities to improve assurance processes through digital tools, automation, process mapping and continuous improvement initiatives Develop digital tool user manual and deliver training to support consistent application of assurance processes across the programme. Attend meetings with wider industry partners to support assurance delivery Role - Requirements and V&V: The Requirements and Validation and Verification (V&V) teams deliver the Transpennine Route Upgrade requirements management process and V&V management process at programme level. The teams create and capture data against programme-level requirements which are produced using various sources to make a coherent and consistent set of programme-level requirements that are aligned with the Department for Transport's (DfT) goals for TRU, as well as Network Rail standards and policies; The Verification and Validation team check that these requirements are being met. Example of Responsibilities include: Requirements; capture and manage requirements from the Client Development Agreement with the DfT, through the Enterprise Requirements, to the allocation and apportionment to project level Client Requirements for TRU delivery teams. Review delivery teams project detailed requirement to ensure traceability back to the Client Requirements. Verification and Validation; making sure that the work carried out by other departments is meeting the specifications requested by the customer. Reading technical documents and drawings and automating the formatting of data from Industry Standard Programme tools IBM Doors to Excel using Visual Basic (VBA) (program language for Microsoft applications), creating and managing VVMs (Verification and Validation Matrices). Support as required to Requirements and V&V Teams and wider RSI workstreams Using ProjectWise and ProjectMapper to verify TRU assets and relevant data Displaying V&V data to key stakeholders through Excel and Power BI dashboards. Role - Train Service Performance Management: The Train Service Performance workstream is a multidisciplinary function within the Railway Systems Integration team working on TRU. The workstream is responsible for understanding, forecasting, and managing the operational performance impacts associated with the delivery of a major railway enhancement programme. Working collaboratively with Network Rail, Train Operating Companies, Freight Operating Companies, and programme delivery teams, the team ensures that railway performance considerations are embedded throughout programme planning, design, and delivery. This supports the successful implementation of TRU while protecting the performance of the operational railway for passengers and freight customers Role Overview: As a Train Service Performance intern, you will support the analysis, modelling, and reporting activities undertaken by the Performance team. You will gain experience of working with railway performance data, forecasting tools, and industry-recognised analytical software to help inform operational and strategic decision-making The role offers an opportunity to develop skills in data analysis, performance modelling, visualisation, stakeholder engagement, and systems thinking within a complex and dynamic railway environment. Typical Responsibilities: Supporting the analysis of railway performance data, including train punctuality, delay attribution, cancellations, and service reliability. Assisting in the identification of performance trends, risks, and opportunities using a variety of data sources and analytical techniques. Developing reports, dashboards, and visualisations using tools such as Power BI, Excel, and other analytical platforms. Supporting the collection, validation, and management of performance-related datasets. Assisting with the development and maintenance of performance forecasts to assess the potential impacts of railway infrastructure upgrades and operational changes. Supporting the application of Performance, Reliability . click apply for full job details
Amentum
Senior Quantity Surveyor
Amentum Seascale, Cumbria
Amentum is a key delivery partner within the Decommissioning and Nuclear Waste Partners (DNWP) Framework, a major Sellafield programme worth up to £4.6 billion and running for up to 15 years. The framework is focused on safely accelerating decommissioning, remediation and high hazard risk reduction across one of the most complex nuclear sites in the world. Our nuclear team supports the front end design, engineering, technical leadership and delivery expertise required across the DNWP portfolio. We are looking for individuals with high value expertise from across regulated and comparable sectors to who can work collaboratively, embrace new challenges and contribute to the mission of safely and efficiently delivering Sellafield's decommissioning and nuclear waste objectives. You'll provide expert Senior Quantity Surveying support across nuclear decommissioning projects, ensuring robust cost management, contract administration, and commercial governance. The role is critical in supporting safe, compliant and cost-effective delivery of complex decommissioning programmes. As a Senior Quantity Surveyor, you would be responsible for supporting the Principle Commercial Manager(s) and programme leads in delivering the Contract Management Plans and maintaining the relationship with the Client, Contractors/Subcontractors, Suppliers or Service Providers for the relevant contracts. This would include the administration of the contract Risk Register, attending Risk Reduction and other Meetings, managing the Early Warning Notice and Compensation Event processes and CEMAR administration. All contracts will be managed in accordance with Amentum Management System and procedures for contract management. You will be responsible for ensuring compliance to procedures and Contract Terms and Conditions to secure delivery with certainty. Key Responsibilities: A high emphasis on subcontract engagement Support cost estimation, budgeting, and forecasting activities across decommissioning projects. Administer contracts (e.g., NEC3/4) including change control, payment applications, and final accounts. Support procurement and tendering processes with accurate cost data and commercial input. Monitor and report on project financial performance, identifying risks and opportunities. Ensure compliance with regulatory and governance frameworks including NDA and ONR requirements. Engage with project teams, suppliers, and stakeholders to ensure commercial alignment. Contribute to continuous improvement and lessons learned in cost and contract management. Here's What You'll Need Degree level qualification in relevant discipline or equivalent experience in commercial /contract management MRICS or recognised equivalent professional membership - consideration will be given if this process has started with a detailed and dedicated plan for completion Previous QS experience, where knowledge of engineering was a key attribute. Worked within a highly regulated and quality assured system where design and engineering was a major part of the role. Ability to provide leadership in a key area within an engineering function and act as a custodian of resource and expertise. Commercial experience demonstrating a record of successful delivery, including positions influencing professional engineers in the definition, implementation, and delivery of engineering work packages. Ability to provide strategic guidance based on knowledge and experience of projects across a portfolio to inform and direct projects and programmes. Proven experience as a Senior Quantity Surveyor in a regulated sector. Strong knowledge of NEC3 and NEC 4 contracts and public sector procurement regulations. Demonstrable experience in cost management, contract administration, and commercial reporting. Excellent stakeholder engagement and communication skills. Must be proficient in MS Office applications - especially MS Excel. Our Culture Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration. We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work. When we embrace different perspectives and work together, we become more innovative, more agile, and more successful. We partner with VERCIDA, for greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact
Oct 22, 2026
Full time
Amentum is a key delivery partner within the Decommissioning and Nuclear Waste Partners (DNWP) Framework, a major Sellafield programme worth up to £4.6 billion and running for up to 15 years. The framework is focused on safely accelerating decommissioning, remediation and high hazard risk reduction across one of the most complex nuclear sites in the world. Our nuclear team supports the front end design, engineering, technical leadership and delivery expertise required across the DNWP portfolio. We are looking for individuals with high value expertise from across regulated and comparable sectors to who can work collaboratively, embrace new challenges and contribute to the mission of safely and efficiently delivering Sellafield's decommissioning and nuclear waste objectives. You'll provide expert Senior Quantity Surveying support across nuclear decommissioning projects, ensuring robust cost management, contract administration, and commercial governance. The role is critical in supporting safe, compliant and cost-effective delivery of complex decommissioning programmes. As a Senior Quantity Surveyor, you would be responsible for supporting the Principle Commercial Manager(s) and programme leads in delivering the Contract Management Plans and maintaining the relationship with the Client, Contractors/Subcontractors, Suppliers or Service Providers for the relevant contracts. This would include the administration of the contract Risk Register, attending Risk Reduction and other Meetings, managing the Early Warning Notice and Compensation Event processes and CEMAR administration. All contracts will be managed in accordance with Amentum Management System and procedures for contract management. You will be responsible for ensuring compliance to procedures and Contract Terms and Conditions to secure delivery with certainty. Key Responsibilities: A high emphasis on subcontract engagement Support cost estimation, budgeting, and forecasting activities across decommissioning projects. Administer contracts (e.g., NEC3/4) including change control, payment applications, and final accounts. Support procurement and tendering processes with accurate cost data and commercial input. Monitor and report on project financial performance, identifying risks and opportunities. Ensure compliance with regulatory and governance frameworks including NDA and ONR requirements. Engage with project teams, suppliers, and stakeholders to ensure commercial alignment. Contribute to continuous improvement and lessons learned in cost and contract management. Here's What You'll Need Degree level qualification in relevant discipline or equivalent experience in commercial /contract management MRICS or recognised equivalent professional membership - consideration will be given if this process has started with a detailed and dedicated plan for completion Previous QS experience, where knowledge of engineering was a key attribute. Worked within a highly regulated and quality assured system where design and engineering was a major part of the role. Ability to provide leadership in a key area within an engineering function and act as a custodian of resource and expertise. Commercial experience demonstrating a record of successful delivery, including positions influencing professional engineers in the definition, implementation, and delivery of engineering work packages. Ability to provide strategic guidance based on knowledge and experience of projects across a portfolio to inform and direct projects and programmes. Proven experience as a Senior Quantity Surveyor in a regulated sector. Strong knowledge of NEC3 and NEC 4 contracts and public sector procurement regulations. Demonstrable experience in cost management, contract administration, and commercial reporting. Excellent stakeholder engagement and communication skills. Must be proficient in MS Office applications - especially MS Excel. Our Culture Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration. We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work. When we embrace different perspectives and work together, we become more innovative, more agile, and more successful. We partner with VERCIDA, for greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact
WTW
Senior Director, Exposure & Vulnerability Management
WTW
Description WTW is seeking a Senior Director of Exposure & Vulnerability Management to lead WTW's vulnerability management security program. Reporting to the Global Head of Attack Surface Management, this leader owns the strategy, execution and evolution of enterprise exposure management capabilities spanning vulnerability operations, exposure validation, aligning with secure development (SAST/SCA/DAST) and risk intelligence, with a relentless focus on prioritization, business impact, mitigation strategies and measurable risk reduction. The role partners closely with Corporate & Business Technology, Cloud Operations, Product, Platform Engineering, Risk Management, Privacy & Compliance, Managed Service Providers and Internal Audit stakeholders to ensure security findings are translated into actionable insight, aligned remediation priorities and demonstrably improved security outcomes across the enterprise. As a senior member of the Attack Surface Management leadership team, the Senior Director also acts as a strategic deputy to the Global Head, contributing to program direction, investment decisions, steering committee deliverables, and executive-level reporting. The Role As WTW continues to scale its digital platforms, client services and cloud estate, managing cyber risk requires more than identifying vulnerabilities. It requires understanding exposure, exploitability, reachability and business impact across infrastructure, cloud, identity, applications and the software supply chain. The Exposure & Vulnerability Management function is accountable for transforming how security risk is identified, contextualized, validated and addressed across the enterprise. This includes shifting to a unified, continuous exposure management model that is aligned to Continuous Threat Exposure Management (CTEM) principles and built on an accurate, authoritative view of WTW's assets. The Senior Director will lead multi-disciplinary global teams while driving modernization across data, tooling, metrics, governance and engagement models. The Responsibilities Exposure Management Strategy & Program Leadership Define and own WTW's enterprise exposure & vulnerability management strategy and a multi-year roadmap that aligns infrastructure, cloud, application, identity and software supply chain risk into a unified risk view. Operationalize a continuous exposure & vulnerability management lifecycle (scoping, discovery, prioritization, validation and mobilization) aligned to CTEM principles. Track vulnerabilities via risk-based prioritization grounded in exploitability, threat intelligence, asset criticality, exposure and business impact. Establish clear ownership models, accountability and engagement patterns with technology and engineering teams to drive timely and effective remediation. Own the annual operating plan and budget for exposure & vulnerability management, building business cases for investment and demonstrating return in terms of risk reduction. Discovery, Scoping & Asset Context Ensure continuous, comprehensive discovery of exposures across on-premises, cloud technologies, endpoints, IoT, SaaS and internet-facing attack surfaces. Partner with the Asset Management team to ensure exposure data is anchored to an accurate, authoritative asset inventory (CMDB), including ownership, business service mapping and criticality tiering. Ensure exposure coverage includes misconfigurations, cloud posture, identity and access weaknesses, external attack surface and unmanaged or shadow assets. Risk-Based Prioritization & Exposure Validation Own and continuously refine WTW's risk-based vulnerability scoring and prioritization model, incorporating exploit prediction (e.g. EPSS), known-exploited intelligence (e.g. CISA KEV), threat intelligence, compensating controls and business context. Establish exposure validation capabilities, including attack path analysis, breach and attack simulation, and coordination with penetration testing and red team functions, to confirm real-world exploitability. Define and maintain risk-tiered remediation SLAs that differentiate by exposure, asset type and business criticality. Vulnerability Operations & Remediation Mobilization Lead global teams responsible for vulnerability operations, ensuring consistent, scalable execution of discovery, validation, prioritization, tracking and closure across technology domains. Drive remediation mobilization through integrated workflows, clear hand-offs to owning teams and escalation paths for overdue or high-risk exposures. Lead WTW's response to critical and emerging vulnerabilities (e.g. zero-days and widely exploited flaws), coordinating rapid impact assessment, executive communication and accelerated remediation with Security Operations, Incident Response and Technology. Maintain availability for critical and emerging vulnerability events (e.g. zero-days), including participation in an on-call rotation or escalation structure to ensure rapid impact assessment and response outside of standard business hours. Own the vulnerability risk exception and acceptance process, ensuring exceptions are risk-assessed, time-bound, approved at the appropriate level and tracked to resolution. Secure Development & Software Supply Chain (Partner to Application Security) Partner with Application Security and Business Technology leadership to embed SAST, DAST and SCA coverage and the broader application security toolchain (e.g., secrets detection, container and infrastructure-as-code scanning) - contributing risk-based prioritization methodology and ensuring application findings feed into the same risk-ranked queue as infrastructure and cloud exposures, rather than owning the toolchain itself. Support Application Security's efforts to embed security earlier in the SDLC by aligning exposure & vulnerability management's remediation workflow, SLAs, and reporting with their developer-friendly tooling and pipeline guardrails - extending consistent tracking and accountability to application-layer findings without taking on pipeline ownership. Collaborate with Application Security, Business Technology, and GRC to strengthen software supply chain risk management - including open-source governance and SBOM practices - providing exposure-management visibility, prioritization, and reporting rather than owning the program. Governance, Regulatory & Risk Alignment Own the policies, standards and procedures governing vulnerability and exposure management, ensuring they are current, enforceable and consistently applied. Ensure the program meets regulatory and contractual obligations across WTW's operating jurisdictions, including DORA, NYDFS Part 500, GDPR and relevant client and industry requirements. Serve as the accountable lead for exposure & vulnerability management in engagements with regulators, Internal Audit, external auditors and client security assessments, and own remediation of related findings. Partner with Enterprise Risk and the second line to align exposure metrics with WTW's cyber risk appetite, key risk indicators and risk register. Assess and govern exposure risk introduced through acquisitions, divestitures and third-party or managed service providers. Data, Metrics & Risk Intelligence Build and mature exposure-focused metrics and KRIs that enable leadership to understand risk posture, trends, remediation effectiveness and SLA performance. Partner with data and analytics teams to leverage security telemetry, automation and correlation across multiple data sources. Translate technical findings into clear, decision-ready insight for the CISO, executive leadership, risk committees and, where required, the Board. Technology, Automation & Vendor Management Drive modernization of exposure & vulnerability management tooling, workflows and integrations, including consolidation and rationalization of overlapping tools. Identify and deliver opportunities for automation, orchestration and responsible use of AI to scale prioritization, triage and remediation. Partner with Product, Business Technology, Engineering, Cloud Operations, and Architecture teams to influence platform capabilities and security-by-design practices. Own vendor and managed service relationships for exposure & vulnerability management, including selection, contract governance and performance management. Leadership, Talent & Stakeholder Engagement Lead, coach and develop high-performing teams across multiple disciplines and geographies, including managers of managers. Design the organization, roles and career paths for the function; build succession and a strong bench of future leaders. Foster a culture of collaboration, accountability and continuous improvement, breaking down silos between vulnerability, asset and application security teams. Serve as a trusted advisor to Technology, Security and Risk leadership on exposure trends and remediation priorities. Influence cross-functional stakeholders without direct authority in a complex, matrixed, global environment. Qualifications . click apply for full job details
Oct 22, 2026
Full time
Description WTW is seeking a Senior Director of Exposure & Vulnerability Management to lead WTW's vulnerability management security program. Reporting to the Global Head of Attack Surface Management, this leader owns the strategy, execution and evolution of enterprise exposure management capabilities spanning vulnerability operations, exposure validation, aligning with secure development (SAST/SCA/DAST) and risk intelligence, with a relentless focus on prioritization, business impact, mitigation strategies and measurable risk reduction. The role partners closely with Corporate & Business Technology, Cloud Operations, Product, Platform Engineering, Risk Management, Privacy & Compliance, Managed Service Providers and Internal Audit stakeholders to ensure security findings are translated into actionable insight, aligned remediation priorities and demonstrably improved security outcomes across the enterprise. As a senior member of the Attack Surface Management leadership team, the Senior Director also acts as a strategic deputy to the Global Head, contributing to program direction, investment decisions, steering committee deliverables, and executive-level reporting. The Role As WTW continues to scale its digital platforms, client services and cloud estate, managing cyber risk requires more than identifying vulnerabilities. It requires understanding exposure, exploitability, reachability and business impact across infrastructure, cloud, identity, applications and the software supply chain. The Exposure & Vulnerability Management function is accountable for transforming how security risk is identified, contextualized, validated and addressed across the enterprise. This includes shifting to a unified, continuous exposure management model that is aligned to Continuous Threat Exposure Management (CTEM) principles and built on an accurate, authoritative view of WTW's assets. The Senior Director will lead multi-disciplinary global teams while driving modernization across data, tooling, metrics, governance and engagement models. The Responsibilities Exposure Management Strategy & Program Leadership Define and own WTW's enterprise exposure & vulnerability management strategy and a multi-year roadmap that aligns infrastructure, cloud, application, identity and software supply chain risk into a unified risk view. Operationalize a continuous exposure & vulnerability management lifecycle (scoping, discovery, prioritization, validation and mobilization) aligned to CTEM principles. Track vulnerabilities via risk-based prioritization grounded in exploitability, threat intelligence, asset criticality, exposure and business impact. Establish clear ownership models, accountability and engagement patterns with technology and engineering teams to drive timely and effective remediation. Own the annual operating plan and budget for exposure & vulnerability management, building business cases for investment and demonstrating return in terms of risk reduction. Discovery, Scoping & Asset Context Ensure continuous, comprehensive discovery of exposures across on-premises, cloud technologies, endpoints, IoT, SaaS and internet-facing attack surfaces. Partner with the Asset Management team to ensure exposure data is anchored to an accurate, authoritative asset inventory (CMDB), including ownership, business service mapping and criticality tiering. Ensure exposure coverage includes misconfigurations, cloud posture, identity and access weaknesses, external attack surface and unmanaged or shadow assets. Risk-Based Prioritization & Exposure Validation Own and continuously refine WTW's risk-based vulnerability scoring and prioritization model, incorporating exploit prediction (e.g. EPSS), known-exploited intelligence (e.g. CISA KEV), threat intelligence, compensating controls and business context. Establish exposure validation capabilities, including attack path analysis, breach and attack simulation, and coordination with penetration testing and red team functions, to confirm real-world exploitability. Define and maintain risk-tiered remediation SLAs that differentiate by exposure, asset type and business criticality. Vulnerability Operations & Remediation Mobilization Lead global teams responsible for vulnerability operations, ensuring consistent, scalable execution of discovery, validation, prioritization, tracking and closure across technology domains. Drive remediation mobilization through integrated workflows, clear hand-offs to owning teams and escalation paths for overdue or high-risk exposures. Lead WTW's response to critical and emerging vulnerabilities (e.g. zero-days and widely exploited flaws), coordinating rapid impact assessment, executive communication and accelerated remediation with Security Operations, Incident Response and Technology. Maintain availability for critical and emerging vulnerability events (e.g. zero-days), including participation in an on-call rotation or escalation structure to ensure rapid impact assessment and response outside of standard business hours. Own the vulnerability risk exception and acceptance process, ensuring exceptions are risk-assessed, time-bound, approved at the appropriate level and tracked to resolution. Secure Development & Software Supply Chain (Partner to Application Security) Partner with Application Security and Business Technology leadership to embed SAST, DAST and SCA coverage and the broader application security toolchain (e.g., secrets detection, container and infrastructure-as-code scanning) - contributing risk-based prioritization methodology and ensuring application findings feed into the same risk-ranked queue as infrastructure and cloud exposures, rather than owning the toolchain itself. Support Application Security's efforts to embed security earlier in the SDLC by aligning exposure & vulnerability management's remediation workflow, SLAs, and reporting with their developer-friendly tooling and pipeline guardrails - extending consistent tracking and accountability to application-layer findings without taking on pipeline ownership. Collaborate with Application Security, Business Technology, and GRC to strengthen software supply chain risk management - including open-source governance and SBOM practices - providing exposure-management visibility, prioritization, and reporting rather than owning the program. Governance, Regulatory & Risk Alignment Own the policies, standards and procedures governing vulnerability and exposure management, ensuring they are current, enforceable and consistently applied. Ensure the program meets regulatory and contractual obligations across WTW's operating jurisdictions, including DORA, NYDFS Part 500, GDPR and relevant client and industry requirements. Serve as the accountable lead for exposure & vulnerability management in engagements with regulators, Internal Audit, external auditors and client security assessments, and own remediation of related findings. Partner with Enterprise Risk and the second line to align exposure metrics with WTW's cyber risk appetite, key risk indicators and risk register. Assess and govern exposure risk introduced through acquisitions, divestitures and third-party or managed service providers. Data, Metrics & Risk Intelligence Build and mature exposure-focused metrics and KRIs that enable leadership to understand risk posture, trends, remediation effectiveness and SLA performance. Partner with data and analytics teams to leverage security telemetry, automation and correlation across multiple data sources. Translate technical findings into clear, decision-ready insight for the CISO, executive leadership, risk committees and, where required, the Board. Technology, Automation & Vendor Management Drive modernization of exposure & vulnerability management tooling, workflows and integrations, including consolidation and rationalization of overlapping tools. Identify and deliver opportunities for automation, orchestration and responsible use of AI to scale prioritization, triage and remediation. Partner with Product, Business Technology, Engineering, Cloud Operations, and Architecture teams to influence platform capabilities and security-by-design practices. Own vendor and managed service relationships for exposure & vulnerability management, including selection, contract governance and performance management. Leadership, Talent & Stakeholder Engagement Lead, coach and develop high-performing teams across multiple disciplines and geographies, including managers of managers. Design the organization, roles and career paths for the function; build succession and a strong bench of future leaders. Foster a culture of collaboration, accountability and continuous improvement, breaking down silos between vulnerability, asset and application security teams. Serve as a trusted advisor to Technology, Security and Risk leadership on exposure trends and remediation priorities. Influence cross-functional stakeholders without direct authority in a complex, matrixed, global environment. Qualifications . click apply for full job details
Amentum
Industrial Relations Advisor
Amentum Seascale, Cumbria
At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive. Here, we believe that success comes from continuously pushing boundaries and working together to deliver on our promises. We embrace challenges with confidence and are dedicated to creating a secure and vibrant future for all. We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. Work-life balance and flexibility is a key focus area for us. We're happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business. About the Opportunity We are seeking a confident and experienced Industrial Relations Advisor to support the delivery of effective Industrial and Employee Relations across Sellafield's operational and project environments. This is a role for someone who enjoys being at the heart of the business, building relationships, resolving issues, and working closely with managers, trade unions, contractors and Joint Venture partners. You'll be a visible presence across the site, providing practical advice and support that helps maintain a positive industrial relations climate in a highly regulated and unionised environment. This is not a strategic HR role. We are looking for a proactive, credible practitioner who can roll their sleeves up, engage with stakeholders at all levels, and deliver outcomes. Roles & Responsibilities: Providing day-to-day Industrial Relations and Employee Relations support across Operations and Project delivery organisations within our craft delivery. Building and maintaining effective working relationships with recognised Trade Union representatives. Supporting managers with disciplinary, grievance, conduct, attendance and capability matters for our NAECI and CIJC employees. Attending and supporting consultation meetings, hearings and employee engagement forums. Working collaboratively across with Joint Ventures and Major Projects, with other contractor organisations to manage workforce issues and maintain productive working relationships. Providing practical advice on the application of site agreements, policies and procedures. Supporting organisational change, project mobilisation and workforce interventions where industrial relations considerations are critical. Identifying emerging workforce issues and resolving concerns before they escalate. Qualifications & Experience: Previous experience working within the Sellafield environment ideally including a sound knowledge of NAECI and CIJC. Strong knowledge and practical experience of Industrial Relations and Employee Relations. Experience working within a highly unionised environment and engaging directly with Trade Union representatives. Experience supporting operational teams and/or major project delivery organisations. Strong communication, influencing and relationship-building skills. Ability to work effectively across multiple stakeholders, including contractors, Joint Ventures and supply chain partners. A pragmatic, resilient and solutions-focused approach. What success looks like You'll be known as a trusted advisor who can successfully operate across complex stakeholder groups, build credibility with unions and management alike, and help create a stable and productive industrial relations environment that supports both operational delivery and major project success. Who this role will suit We're looking for a doer-someone who is confident, approachable and comfortable having honest conversations in challenging situations. You'll enjoy being visible, building relationships across the workforce, and working in a fast-paced environment where no two days are the same. Our Culture Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration. We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work. When we embrace different perspectives and work together, we become more innovative, more agile, and more successful. We partner with VERCIDA, for greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact
Oct 22, 2026
Full time
At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive. Here, we believe that success comes from continuously pushing boundaries and working together to deliver on our promises. We embrace challenges with confidence and are dedicated to creating a secure and vibrant future for all. We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive team who always strive to do the right thing for our people, clients and communities. People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. Work-life balance and flexibility is a key focus area for us. We're happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business. About the Opportunity We are seeking a confident and experienced Industrial Relations Advisor to support the delivery of effective Industrial and Employee Relations across Sellafield's operational and project environments. This is a role for someone who enjoys being at the heart of the business, building relationships, resolving issues, and working closely with managers, trade unions, contractors and Joint Venture partners. You'll be a visible presence across the site, providing practical advice and support that helps maintain a positive industrial relations climate in a highly regulated and unionised environment. This is not a strategic HR role. We are looking for a proactive, credible practitioner who can roll their sleeves up, engage with stakeholders at all levels, and deliver outcomes. Roles & Responsibilities: Providing day-to-day Industrial Relations and Employee Relations support across Operations and Project delivery organisations within our craft delivery. Building and maintaining effective working relationships with recognised Trade Union representatives. Supporting managers with disciplinary, grievance, conduct, attendance and capability matters for our NAECI and CIJC employees. Attending and supporting consultation meetings, hearings and employee engagement forums. Working collaboratively across with Joint Ventures and Major Projects, with other contractor organisations to manage workforce issues and maintain productive working relationships. Providing practical advice on the application of site agreements, policies and procedures. Supporting organisational change, project mobilisation and workforce interventions where industrial relations considerations are critical. Identifying emerging workforce issues and resolving concerns before they escalate. Qualifications & Experience: Previous experience working within the Sellafield environment ideally including a sound knowledge of NAECI and CIJC. Strong knowledge and practical experience of Industrial Relations and Employee Relations. Experience working within a highly unionised environment and engaging directly with Trade Union representatives. Experience supporting operational teams and/or major project delivery organisations. Strong communication, influencing and relationship-building skills. Ability to work effectively across multiple stakeholders, including contractors, Joint Ventures and supply chain partners. A pragmatic, resilient and solutions-focused approach. What success looks like You'll be known as a trusted advisor who can successfully operate across complex stakeholder groups, build credibility with unions and management alike, and help create a stable and productive industrial relations environment that supports both operational delivery and major project success. Who this role will suit We're looking for a doer-someone who is confident, approachable and comfortable having honest conversations in challenging situations. You'll enjoy being visible, building relationships across the workforce, and working in a fast-paced environment where no two days are the same. Our Culture Our values are built on a strong foundation of safety, integrity, and respect for every individual. People are at the heart of our mission, and we believe in supporting one another through a culture of care and collaboration. We strive to create a workplace where everyone feels they belong and can thrive. Supporting mental wellbeing and fostering a sense of connection are essential to how we work. When we embrace different perspectives and work together, we become more innovative, more agile, and more successful. We partner with VERCIDA, for greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact
Solid Recruitment Solutions
Client Relationship Manager
Solid Recruitment Solutions Chichester, Sussex
Role: Client Relationship Manager Salary: £40,000 - £48,000 d.o.e. Location: Chichester Office (Hybrid Working) Position: Full-Time, Permanent (37.5 hours/week) Hours: Monday to Friday, 9:00 AM - 5:30 PM (Flexible start/finish times available) The Role of the Client Relationship Manager As a Client Relationship Manager within the Business Services Group, you will act as the primary point of contact for a varied portfolio of clients. You will combine strong technical expertise with excellent commercial acumen, ensuring the timely, accurate, and profitable delivery of accounting, tax, and advisory services. Key Responsibilities for the Client Relationship Manager: Portfolio Management: Lead and nurture lasting, trusted relationships across your dedicated client portfolio. Service Delivery: Oversee accounting, tax compliance, management accounts, and advisory engagements from planning through to completion. Team Leadership: Delegate work effectively to trainees and junior staff, reviewing their output to ensure high-quality standards are consistently met. Strategic Support: Collaborate with Managers and Directors on complex technical matters and high-value advisory projects. Value Addition: Identify commercial and advisory opportunities to help clients grow and streamline their operations. Performance Monitoring: Manage WIP, deadlines, budget targets, and recovery rates across your client base. About You Our client is looking for a collaborative, commercially minded, and approachable professional who embodies the following core values: Quality Service: Takes pride in technical excellence, accuracy, and meeting strict deadlines. Enthusiasm: Proactive, positive, and motivated to solve problems and help clients succeed. Smart Working: Possesses a solid commercial mindset to manage priorities, improve efficiencies, and add tangible value. Team Player: Supportive and caring, with a passion for mentoring junior team members and contributing to a positive office culture. Requirements: Proven experience managing a portfolio of clients within an accountancy practice setting. Strong technical background in accounts preparation, tax, and compliance requirements. ACA, ACCA qualification, or equivalent experience (QBE welcome). Excellent verbal and written communication skills with the confidence to handle client queries directly. Demonstrated experience reviewing work completed by junior staff and offering constructive guidance. Proficiency with cloud accounting software and modern IT tools. Why Join My Client? My client strongly believes that when their team succeeds, the firm succeeds. In return for your expertise and dedication, they offer a highly supportive environment and an exceptional rewards package: Competitive Salary (£40k - £48k d.o.e.) with benchmarked annual remuneration reviews. Generous Leave: 33 days' annual leave (including bank holidays) PLUS your birthday off, with the option to purchase extra leave. Hybrid & Flexible Working: Outstanding work-life balance with modern hybrid options once established. Professional Growth: Professional subscriptions paid in full, ongoing technical training, and clear career progression routes. Health & Wellbeing: Access to an employee wellbeing programme, salary sacrifice schemes for private healthcare, and pension top-ups. Culture: Quarterly team-building meetings, regular social events, and a genuinely friendly, collaborative workplace culture. How to Apply If you are ready to take the next step in your practice career, build meaningful client relationships, and make a real impact, we would love to hear from you. To submit your application or learn more about this opportunity, please get in touch today.
Oct 22, 2026
Full time
Role: Client Relationship Manager Salary: £40,000 - £48,000 d.o.e. Location: Chichester Office (Hybrid Working) Position: Full-Time, Permanent (37.5 hours/week) Hours: Monday to Friday, 9:00 AM - 5:30 PM (Flexible start/finish times available) The Role of the Client Relationship Manager As a Client Relationship Manager within the Business Services Group, you will act as the primary point of contact for a varied portfolio of clients. You will combine strong technical expertise with excellent commercial acumen, ensuring the timely, accurate, and profitable delivery of accounting, tax, and advisory services. Key Responsibilities for the Client Relationship Manager: Portfolio Management: Lead and nurture lasting, trusted relationships across your dedicated client portfolio. Service Delivery: Oversee accounting, tax compliance, management accounts, and advisory engagements from planning through to completion. Team Leadership: Delegate work effectively to trainees and junior staff, reviewing their output to ensure high-quality standards are consistently met. Strategic Support: Collaborate with Managers and Directors on complex technical matters and high-value advisory projects. Value Addition: Identify commercial and advisory opportunities to help clients grow and streamline their operations. Performance Monitoring: Manage WIP, deadlines, budget targets, and recovery rates across your client base. About You Our client is looking for a collaborative, commercially minded, and approachable professional who embodies the following core values: Quality Service: Takes pride in technical excellence, accuracy, and meeting strict deadlines. Enthusiasm: Proactive, positive, and motivated to solve problems and help clients succeed. Smart Working: Possesses a solid commercial mindset to manage priorities, improve efficiencies, and add tangible value. Team Player: Supportive and caring, with a passion for mentoring junior team members and contributing to a positive office culture. Requirements: Proven experience managing a portfolio of clients within an accountancy practice setting. Strong technical background in accounts preparation, tax, and compliance requirements. ACA, ACCA qualification, or equivalent experience (QBE welcome). Excellent verbal and written communication skills with the confidence to handle client queries directly. Demonstrated experience reviewing work completed by junior staff and offering constructive guidance. Proficiency with cloud accounting software and modern IT tools. Why Join My Client? My client strongly believes that when their team succeeds, the firm succeeds. In return for your expertise and dedication, they offer a highly supportive environment and an exceptional rewards package: Competitive Salary (£40k - £48k d.o.e.) with benchmarked annual remuneration reviews. Generous Leave: 33 days' annual leave (including bank holidays) PLUS your birthday off, with the option to purchase extra leave. Hybrid & Flexible Working: Outstanding work-life balance with modern hybrid options once established. Professional Growth: Professional subscriptions paid in full, ongoing technical training, and clear career progression routes. Health & Wellbeing: Access to an employee wellbeing programme, salary sacrifice schemes for private healthcare, and pension top-ups. Culture: Quarterly team-building meetings, regular social events, and a genuinely friendly, collaborative workplace culture. How to Apply If you are ready to take the next step in your practice career, build meaningful client relationships, and make a real impact, we would love to hear from you. To submit your application or learn more about this opportunity, please get in touch today.
Michael Page
Senior Category Manager- Marketing
Michael Page
As a Senior Category Manager- Marketing and Media Procurement, you will lead category activity within the healthcare FMCG manufacturing industry Client Details A highly respected global organisation that invests significantly in brand building, digital transformation, media effectiveness, and consumer engagement. The business operates in a fast-paced environment where marketing and procurement work closely together to drive commercial value and innovation. Description We are seeking an experienced Senior Procurement Category Manager - Marketing & Media to lead strategic procurement activity across a broad portfolio of marketing, media, digital, creative, and agency spend. This is a high-profile role where you will influence significant spend, drive innovation, and deliver measurable value across a complex global business. You will be responsible for developing and implementing category strategies, leading strategic sourcing initiatives, managing key supplier relationships, and providing commercial insight that supports business growth and transformation. Key Responsibilities: Develop and execute global category strategies across Marketing, Media, Digital, Creative and Agency spend. Translate business objectives into sourcing strategies that deliver value, innovation, risk mitigation, and supplier performance improvements. Identify market opportunities, emerging trends, and new supplier capabilities to drive competitive advantage. Lead category planning, pipeline development, and procurement governance activities. Lead end-to-end sourcing programmes, including RFI, RFP, RFQ, supplier selection and contract negotiations. Deliver measurable savings, cost avoidance, and value creation opportunities across the portfolio. Build robust commercial models and negotiate complex contractual agreements. Drive transparency across agency and media spend. Partner closely with senior stakeholders across Marketing, Digital, Procurement, Finance, Legal and Operations. Build strong relationships across global, regional and local teams within a matrix environment. Manage strategic supplier and agency relationships. Develop performance frameworks, KPIs and governance models. Conduct supplier reviews and implement continuous improvement programmes. Analyse spend, supplier, and market data to identify opportunities and risks. Develop benchmarking, dashboards, and insight reports to support decision-making. Use procurement analytics to drive fact-based discussions and strategic recommendations. Identify opportunities to drive innovation across marketing technologies, media platforms, digital solutions and agency models. Profile A successful Senior Category Manager- Marketing should have: Experience in senior category management and marketing planning. Work as a lead delivering end to end procurement and driving strategy. Ability to use category insight to guide practical decisions. Experience creating and reviewing category plans. Confidence interpreting category performance information. Ability to present clear findings to a range of stakeholders. Experience working across marketing and related business teams. Significant procurement experience within Marketing, Media, Digital, Agency or Professional Services categories. Proven track record of developing and implementing category strategies. Strong sourcing, tendering, negotiation and contract management experience. Experience managing complex supplier relationships and driving performance improvements. Ability to influence senior stakeholders and work effectively within a global matrix organisation. Strong analytical capability with the ability to translate data into actionable insights. Excellent communication, negotiation and relationship-building skills. Ideally have experience working with media agencies, marketing services providers, digital platforms or ad-tech suppliers. Knowledge of media buying, media planning, digital marketing, content production or creative agency services. International or global procurement experience and you must have worked within manufacturing, FMCG or a pharmaceutical organisation. Professional procurement qualification (CIPS or equivalent). Job Offer Permanent Senior Category Manager- Marketing & Media Procurement Competitive Salary + Car + Bonus Great career prospects to help shape and drive a the marketing category forward. Please only apply if you can travel to London, have worked at a senior level as a senior category manager - marketing for an FMCG, Manufacturing or similar fast paced organisation.
Oct 21, 2026
Full time
As a Senior Category Manager- Marketing and Media Procurement, you will lead category activity within the healthcare FMCG manufacturing industry Client Details A highly respected global organisation that invests significantly in brand building, digital transformation, media effectiveness, and consumer engagement. The business operates in a fast-paced environment where marketing and procurement work closely together to drive commercial value and innovation. Description We are seeking an experienced Senior Procurement Category Manager - Marketing & Media to lead strategic procurement activity across a broad portfolio of marketing, media, digital, creative, and agency spend. This is a high-profile role where you will influence significant spend, drive innovation, and deliver measurable value across a complex global business. You will be responsible for developing and implementing category strategies, leading strategic sourcing initiatives, managing key supplier relationships, and providing commercial insight that supports business growth and transformation. Key Responsibilities: Develop and execute global category strategies across Marketing, Media, Digital, Creative and Agency spend. Translate business objectives into sourcing strategies that deliver value, innovation, risk mitigation, and supplier performance improvements. Identify market opportunities, emerging trends, and new supplier capabilities to drive competitive advantage. Lead category planning, pipeline development, and procurement governance activities. Lead end-to-end sourcing programmes, including RFI, RFP, RFQ, supplier selection and contract negotiations. Deliver measurable savings, cost avoidance, and value creation opportunities across the portfolio. Build robust commercial models and negotiate complex contractual agreements. Drive transparency across agency and media spend. Partner closely with senior stakeholders across Marketing, Digital, Procurement, Finance, Legal and Operations. Build strong relationships across global, regional and local teams within a matrix environment. Manage strategic supplier and agency relationships. Develop performance frameworks, KPIs and governance models. Conduct supplier reviews and implement continuous improvement programmes. Analyse spend, supplier, and market data to identify opportunities and risks. Develop benchmarking, dashboards, and insight reports to support decision-making. Use procurement analytics to drive fact-based discussions and strategic recommendations. Identify opportunities to drive innovation across marketing technologies, media platforms, digital solutions and agency models. Profile A successful Senior Category Manager- Marketing should have: Experience in senior category management and marketing planning. Work as a lead delivering end to end procurement and driving strategy. Ability to use category insight to guide practical decisions. Experience creating and reviewing category plans. Confidence interpreting category performance information. Ability to present clear findings to a range of stakeholders. Experience working across marketing and related business teams. Significant procurement experience within Marketing, Media, Digital, Agency or Professional Services categories. Proven track record of developing and implementing category strategies. Strong sourcing, tendering, negotiation and contract management experience. Experience managing complex supplier relationships and driving performance improvements. Ability to influence senior stakeholders and work effectively within a global matrix organisation. Strong analytical capability with the ability to translate data into actionable insights. Excellent communication, negotiation and relationship-building skills. Ideally have experience working with media agencies, marketing services providers, digital platforms or ad-tech suppliers. Knowledge of media buying, media planning, digital marketing, content production or creative agency services. International or global procurement experience and you must have worked within manufacturing, FMCG or a pharmaceutical organisation. Professional procurement qualification (CIPS or equivalent). Job Offer Permanent Senior Category Manager- Marketing & Media Procurement Competitive Salary + Car + Bonus Great career prospects to help shape and drive a the marketing category forward. Please only apply if you can travel to London, have worked at a senior level as a senior category manager - marketing for an FMCG, Manufacturing or similar fast paced organisation.
IRIS Recruitment
Business Services Manager
IRIS Recruitment
Business Services Manager Predominantly home-based with occasional travel to locations across the UK/Newark office up to £45,000 per annum Permanent, Full Time (35 hours per week) Closing date for applications: 8 November 2026 First interview: 24 & 25 November 2026 (Online) Second interview: 1 December 2026 (Online) About Us A grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work. A registered charity in its own right founded in 1912 and one of the founding members of IUCN - the International Union for the Conservation of Nature. Taken together this federation of 47 charities. The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way we work, not least in how we mobilise others and support them to organise within their own communities. About You As Business Services Manager, you will play a key role in translating 2030 Strategy into operational reality across the federation. You will work with Trusts to support the transition from strategic intent to practical delivery, helping them adopt an improved operating model while respecting local context. You will act as a connector between strategy, services and delivery; supporting the carity to access and engage with services more easily, tracking needs and uptake, and working closely with service owners and delivery teams to improve service performance, benefits realisation and impact measurement. As Business Services Manager, you will be pragmatic and collaborative with experience working across strategy, services and delivery in complex, federated or multi stakeholder environments. You will be motivated by helping organisations turn strategy into action, supporting improvement in operating models and ways of working. You will have proven account management skills and be comfortable working directly with a range of stakeholders, including leaders, service owners and delivery teams, and be able to adapt your approach to different contexts. You will have excellent problem solving skills, using insight and evidence to identify gaps, recommend solutions and support practical change. You will bring experience in service design, service performance, organisational improvement or portfolio level working, with the ability to track engagement, performance and benefits in a clear and meaningful way. You will be confident selling services internally and able to spot opportunities to join up activity across teams and services to reduce friction and improve outcomes. If you are a relationship focused, delivery oriented professional with a passion for improving organisational capability and making services work better for people, we encourage you to apply. Our Culture People are at the heart of everything we do, we are committed to promoting positive wellbeing, supporting our colleagues to grow, make a meaningful contribution and help deliver greater impact for nature, climate and communities. Through learning, development and collaboration, we aim to foster an inclusive, supportive and values-led culture where colleagues feel confident to share ideas, contribute their perspectives, challenge constructively and learn from experience. We are committed to providing a safe, respectful and inclusive environment and maintain a zero-tolerance policy towards any form of discrimination, harassment (including sexual harassment) or abuse. This extends to all interactions with our employees by third parties, including clients, contractors, suppliers and visitors. We encourage everyone to bring their authentic selves to work and to feel comfortable and confident in their working environment. Whether working from home, in the office, outdoors or in the community with key stakeholders, we trust colleagues to use their judgement and managers' guidance to dress appropriately reflecting our values and professionalism. Disability Confident Scheme We are committed to fostering an inclusive, equitable, and welcoming recruitment experience for all applicants. Applicants with disabilities will be considered for the next stage of the selection process should they meet all the minimum criteria for the role outlined in the person specification detailed as essential criteria in the recruitment pack. As part of our Disability Confident Scheme, RSWT offers an interview to a fair and proportionate number of applicants with disabilities and therefore not all applicants with disabilities would be entitled to an interview as they must still satisfy the minimum requirements for the job. This commitment is designed to help reduce barriers and promote equal opportunity. We actively work to remove barriers throughout the recruitment journey and are dedicated to creating an accessible and supportive recruitment experience by offering reasonable adjustments at every stage of the recruitment process, as well as within the workplace. If you would benefit from any adjustments to support you during your application or interview process, please let us know and we will be pleased to put the appropriate support in place. Use of AI Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.
Oct 21, 2026
Full time
Business Services Manager Predominantly home-based with occasional travel to locations across the UK/Newark office up to £45,000 per annum Permanent, Full Time (35 hours per week) Closing date for applications: 8 November 2026 First interview: 24 & 25 November 2026 (Online) Second interview: 1 December 2026 (Online) About Us A grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work. A registered charity in its own right founded in 1912 and one of the founding members of IUCN - the International Union for the Conservation of Nature. Taken together this federation of 47 charities. The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way we work, not least in how we mobilise others and support them to organise within their own communities. About You As Business Services Manager, you will play a key role in translating 2030 Strategy into operational reality across the federation. You will work with Trusts to support the transition from strategic intent to practical delivery, helping them adopt an improved operating model while respecting local context. You will act as a connector between strategy, services and delivery; supporting the carity to access and engage with services more easily, tracking needs and uptake, and working closely with service owners and delivery teams to improve service performance, benefits realisation and impact measurement. As Business Services Manager, you will be pragmatic and collaborative with experience working across strategy, services and delivery in complex, federated or multi stakeholder environments. You will be motivated by helping organisations turn strategy into action, supporting improvement in operating models and ways of working. You will have proven account management skills and be comfortable working directly with a range of stakeholders, including leaders, service owners and delivery teams, and be able to adapt your approach to different contexts. You will have excellent problem solving skills, using insight and evidence to identify gaps, recommend solutions and support practical change. You will bring experience in service design, service performance, organisational improvement or portfolio level working, with the ability to track engagement, performance and benefits in a clear and meaningful way. You will be confident selling services internally and able to spot opportunities to join up activity across teams and services to reduce friction and improve outcomes. If you are a relationship focused, delivery oriented professional with a passion for improving organisational capability and making services work better for people, we encourage you to apply. Our Culture People are at the heart of everything we do, we are committed to promoting positive wellbeing, supporting our colleagues to grow, make a meaningful contribution and help deliver greater impact for nature, climate and communities. Through learning, development and collaboration, we aim to foster an inclusive, supportive and values-led culture where colleagues feel confident to share ideas, contribute their perspectives, challenge constructively and learn from experience. We are committed to providing a safe, respectful and inclusive environment and maintain a zero-tolerance policy towards any form of discrimination, harassment (including sexual harassment) or abuse. This extends to all interactions with our employees by third parties, including clients, contractors, suppliers and visitors. We encourage everyone to bring their authentic selves to work and to feel comfortable and confident in their working environment. Whether working from home, in the office, outdoors or in the community with key stakeholders, we trust colleagues to use their judgement and managers' guidance to dress appropriately reflecting our values and professionalism. Disability Confident Scheme We are committed to fostering an inclusive, equitable, and welcoming recruitment experience for all applicants. Applicants with disabilities will be considered for the next stage of the selection process should they meet all the minimum criteria for the role outlined in the person specification detailed as essential criteria in the recruitment pack. As part of our Disability Confident Scheme, RSWT offers an interview to a fair and proportionate number of applicants with disabilities and therefore not all applicants with disabilities would be entitled to an interview as they must still satisfy the minimum requirements for the job. This commitment is designed to help reduce barriers and promote equal opportunity. We actively work to remove barriers throughout the recruitment journey and are dedicated to creating an accessible and supportive recruitment experience by offering reasonable adjustments at every stage of the recruitment process, as well as within the workplace. If you would benefit from any adjustments to support you during your application or interview process, please let us know and we will be pleased to put the appropriate support in place. Use of AI Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.
Michael Page
Senior Category Manager (FTC)
Michael Page Salford, Manchester
This is an excellent opportunity for an experienced procurement professional to join a leading organisation on a 9-month FTC, leading high-profile Digital & IT procurement projects with a focus on innovative technology solutions. We're looking for candidates with strong Procurement Act 2023 knowledge and proven digital category experience, with salaries of up to 65,000 available for those with leadership experience. Client Details National public sector organisation based in North West. Description Lead complex procurement projects and framework activities across Digital and IT categories. Manage procurement activity through the full lifecycle, including tender management, governance, stakeholder engagement and implementation. Support the delivery and go-live of strategic digital procurement initiatives. Work closely with key stakeholders to identify procurement solutions that deliver value, efficiencies and service improvements. Provide commercial and procurement guidance to senior leaders and procurement teams across a national footprint. Develop and maintain effective supplier relationships, leading negotiations and ensuring successful contract outcomes. Manage multiple projects simultaneously, ensuring delivery against agreed objectives and timescales. Support and mentor colleagues within the procurement function, helping to develop capability and best practice. For candidates with leadership experience, provide line management and strategic direction to a high-performing procurement team. Profile Significant public sector procurement experience, ideally within the NHS. Strong understanding and practical application of the Procurement Act 2023 (PA23). Proven experience managing procurement activity across Digital, IT or Technology categories. Experience leading complex tenders, frameworks or strategic procurement programmes. Strong stakeholder management skills with the ability to influence senior audiences. Experience working with suppliers across technology and digital services markets. Ability to manage multiple projects within a fast-paced environment. Previous team leadership, mentoring or line management experience is highly desirable and will attract the upper end of the salary band. Job Offer This opportunity would suit an experienced Senior Category Manager, Procurement Manager or Commercial Manager with a strong background in NHS procurement, Procurement Act 2023 compliance and Digital/IT category management. Paying up to 65,000 for the right candidate that also has proven leadership experience, this role is a 9 month FTC with occasional travel to Salford.
Oct 20, 2026
Contractor
This is an excellent opportunity for an experienced procurement professional to join a leading organisation on a 9-month FTC, leading high-profile Digital & IT procurement projects with a focus on innovative technology solutions. We're looking for candidates with strong Procurement Act 2023 knowledge and proven digital category experience, with salaries of up to 65,000 available for those with leadership experience. Client Details National public sector organisation based in North West. Description Lead complex procurement projects and framework activities across Digital and IT categories. Manage procurement activity through the full lifecycle, including tender management, governance, stakeholder engagement and implementation. Support the delivery and go-live of strategic digital procurement initiatives. Work closely with key stakeholders to identify procurement solutions that deliver value, efficiencies and service improvements. Provide commercial and procurement guidance to senior leaders and procurement teams across a national footprint. Develop and maintain effective supplier relationships, leading negotiations and ensuring successful contract outcomes. Manage multiple projects simultaneously, ensuring delivery against agreed objectives and timescales. Support and mentor colleagues within the procurement function, helping to develop capability and best practice. For candidates with leadership experience, provide line management and strategic direction to a high-performing procurement team. Profile Significant public sector procurement experience, ideally within the NHS. Strong understanding and practical application of the Procurement Act 2023 (PA23). Proven experience managing procurement activity across Digital, IT or Technology categories. Experience leading complex tenders, frameworks or strategic procurement programmes. Strong stakeholder management skills with the ability to influence senior audiences. Experience working with suppliers across technology and digital services markets. Ability to manage multiple projects within a fast-paced environment. Previous team leadership, mentoring or line management experience is highly desirable and will attract the upper end of the salary band. Job Offer This opportunity would suit an experienced Senior Category Manager, Procurement Manager or Commercial Manager with a strong background in NHS procurement, Procurement Act 2023 compliance and Digital/IT category management. Paying up to 65,000 for the right candidate that also has proven leadership experience, this role is a 9 month FTC with occasional travel to Salford.
Adecco
Alliance Programme Manager
Adecco Exeter, Devon
Adecco are pleased to be recruiting for an Alliance Programme Manager to work within the Devon & Cornwall Police Force Location: Exeter Contract Type: Temporary 12 months Daily Rate: £600 per day End Date: November 2027 Working Pattern: Full Time, Monday to Friday 37 hours per week, Hybrid Please note this role will be subject to POLICE VETTING you must have been residing within the UK continually for a minimum of 5 Years Our client, a dynamic organisation within the public sector, is seeking an experienced and motivated Alliance Programme Manager to lead transformative change initiatives within Devon and Cornwall and Dorset. This is an exciting opportunity for a seasoned professional to make a significant impact while working in a collaborative environment. Key Responsibilities: As the Alliance Programme Manager, you will be at the forefront of strategic leadership, responsible for: Defining and setting the strategic direction for multiple programmes, aligning with the Senior Responsible Officer (SRO). Preparing essential documentation, including the Programme Brief, Programme Preparation Plan, and business case documentation. Establishing a robust programme delivery framework that incorporates effective risk management, budgeting, and stakeholder engagement. Directly managing Project Managers and their respective teams to ensure timely delivery of projects within defined parameters of cost and quality. Monitoring and reporting on programme resourcing and finances, negotiating with stakeholders to secure necessary resources. Engaging with stakeholders effectively to communicate programme objectives and project progress. Addressing interdependencies, issues, and risks, escalating concerns as needed to ensure project success. Ideal Candidate: The successful candidate will possess: Degree level education or substantial relevant experience in programme management. Recognised qualifications in programme management methodologies (e.g., MSP). Proven track record in delivering significant organisational change programmes. Strong leadership capabilities, with demonstrated interpersonal and communication skills. Experience in budgeting and resource allocation within a challenging environment. Ability to proactively resolve barriers to change and manage stakeholder relationships effectively. Advanced knowledge of risk management, strategic planning, and reporting tools. Why Join This Programme? This role offers a unique chance to lead impactful change in a supportive environment. The organisation values: Hybrid Working: Enjoy the flexibility of a hybrid working arrangement. Professional Development: Opportunities for training, including Managing Successful Programmes (MSP) Practitioner and Force Leadership. Collaborative Culture: Work in a dynamic team that values innovation, ownership, and emotional awareness. If you are a strategic thinker with a passion for driving change and possess the skills outlined above, this could be the perfect opportunity for you. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience. The recruitment agency welcomes applications from individuals who meet the essential criteria and are eager to contribute to meaningful change within the public sector. Take the next step in your career and make a difference with our client. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Oct 20, 2026
Full time
Adecco are pleased to be recruiting for an Alliance Programme Manager to work within the Devon & Cornwall Police Force Location: Exeter Contract Type: Temporary 12 months Daily Rate: £600 per day End Date: November 2027 Working Pattern: Full Time, Monday to Friday 37 hours per week, Hybrid Please note this role will be subject to POLICE VETTING you must have been residing within the UK continually for a minimum of 5 Years Our client, a dynamic organisation within the public sector, is seeking an experienced and motivated Alliance Programme Manager to lead transformative change initiatives within Devon and Cornwall and Dorset. This is an exciting opportunity for a seasoned professional to make a significant impact while working in a collaborative environment. Key Responsibilities: As the Alliance Programme Manager, you will be at the forefront of strategic leadership, responsible for: Defining and setting the strategic direction for multiple programmes, aligning with the Senior Responsible Officer (SRO). Preparing essential documentation, including the Programme Brief, Programme Preparation Plan, and business case documentation. Establishing a robust programme delivery framework that incorporates effective risk management, budgeting, and stakeholder engagement. Directly managing Project Managers and their respective teams to ensure timely delivery of projects within defined parameters of cost and quality. Monitoring and reporting on programme resourcing and finances, negotiating with stakeholders to secure necessary resources. Engaging with stakeholders effectively to communicate programme objectives and project progress. Addressing interdependencies, issues, and risks, escalating concerns as needed to ensure project success. Ideal Candidate: The successful candidate will possess: Degree level education or substantial relevant experience in programme management. Recognised qualifications in programme management methodologies (e.g., MSP). Proven track record in delivering significant organisational change programmes. Strong leadership capabilities, with demonstrated interpersonal and communication skills. Experience in budgeting and resource allocation within a challenging environment. Ability to proactively resolve barriers to change and manage stakeholder relationships effectively. Advanced knowledge of risk management, strategic planning, and reporting tools. Why Join This Programme? This role offers a unique chance to lead impactful change in a supportive environment. The organisation values: Hybrid Working: Enjoy the flexibility of a hybrid working arrangement. Professional Development: Opportunities for training, including Managing Successful Programmes (MSP) Practitioner and Force Leadership. Collaborative Culture: Work in a dynamic team that values innovation, ownership, and emotional awareness. If you are a strategic thinker with a passion for driving change and possess the skills outlined above, this could be the perfect opportunity for you. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience. The recruitment agency welcomes applications from individuals who meet the essential criteria and are eager to contribute to meaningful change within the public sector. Take the next step in your career and make a difference with our client. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Advanced Resource Managers Limited
Service Designer - Active SC Clearance Applicants Only
Advanced Resource Managers Limited
Please note that you must hold an active SC Clearance and hold a UK Passport to apply for this role. If you don't, we'll automatically decline your application. Day Rate: £540 per day Inside IR35 Umbrella Start - ASAP Duration - 6 Months Location - London - Hybrid The successful candidate will need to be able to work in London regularly, with an expectation of attending in person at least once per week and potentially more frequently where project activity, workshops or stakeholder engagement requires it. The role; As a Lead Service Designer, you'll take a central role in shaping complex public services, helping organisations understand how their services work today and defining how they should work in the future. What You'll Do Lead service design activity across complex public-sector services, working from Discovery through Alpha, Beta and Live. Understand and map complex end-to-end services across user-facing and internal processes. Create clear service design artefacts including service maps, service blueprints, as-is and to-be journeys, ecosystem maps, experience principles and future-state service visions. Work closely with User Researchers and other disciplines to ensure service design decisions are grounded in evidence. Undertake lightweight research and stakeholder interviews independently where appropriate. Plan and facilitate workshops, co-design sessions, stakeholder interviews, playbacks and show-and-tells. Help senior stakeholders understand complex services and build alignment around future direction. Constructively challenge assumptions, existing processes and solution-led thinking where this prevents better service outcomes. Create compelling narratives that communicate complex service problems and opportunities clearly. Must Have 5+ years of professional experience in service design or a closely related user-centred design discipline. Significant experience delivering service design within the UK public sector. Experience working independently at lead or senior level on complex services. Strong evidence of strategic, end-to-end service design rather than solely product or interface design. Demonstrable experience creating high-quality service maps, service blueprints, user journeys and other end-to-end service design artefacts. Experience working across different stages of service development, including Discovery, Alpha, Beta and Live. Active Security Check (SC) clearance. Valid UK passport. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Oct 20, 2026
Full time
Please note that you must hold an active SC Clearance and hold a UK Passport to apply for this role. If you don't, we'll automatically decline your application. Day Rate: £540 per day Inside IR35 Umbrella Start - ASAP Duration - 6 Months Location - London - Hybrid The successful candidate will need to be able to work in London regularly, with an expectation of attending in person at least once per week and potentially more frequently where project activity, workshops or stakeholder engagement requires it. The role; As a Lead Service Designer, you'll take a central role in shaping complex public services, helping organisations understand how their services work today and defining how they should work in the future. What You'll Do Lead service design activity across complex public-sector services, working from Discovery through Alpha, Beta and Live. Understand and map complex end-to-end services across user-facing and internal processes. Create clear service design artefacts including service maps, service blueprints, as-is and to-be journeys, ecosystem maps, experience principles and future-state service visions. Work closely with User Researchers and other disciplines to ensure service design decisions are grounded in evidence. Undertake lightweight research and stakeholder interviews independently where appropriate. Plan and facilitate workshops, co-design sessions, stakeholder interviews, playbacks and show-and-tells. Help senior stakeholders understand complex services and build alignment around future direction. Constructively challenge assumptions, existing processes and solution-led thinking where this prevents better service outcomes. Create compelling narratives that communicate complex service problems and opportunities clearly. Must Have 5+ years of professional experience in service design or a closely related user-centred design discipline. Significant experience delivering service design within the UK public sector. Experience working independently at lead or senior level on complex services. Strong evidence of strategic, end-to-end service design rather than solely product or interface design. Demonstrable experience creating high-quality service maps, service blueprints, user journeys and other end-to-end service design artefacts. Experience working across different stages of service development, including Discovery, Alpha, Beta and Live. Active Security Check (SC) clearance. Valid UK passport. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Netteam tX Ltd
Account Manager - MSP / IT
Netteam tX Ltd Newbury, Berkshire
Job Title: Account Manager Location: Hybrid / Newbury with Client travel typically twice per week Salary: Competitive + Commission Job Type: Full Time, Permanent About the role: Netteam tX is seeking a commercially focused Account Manager to retain and grow a portfolio of approximately 30 existing small and mid-sized clients. You will own the commercial client relationship, develop a detailed understanding of each organisation, and identify opportunities to provide additional value through Netteam tX products and services. Your primary objectives will be to achieve an individual growth target from within the existing client portfolio, retain contract renewals, and maintain strong client satisfaction. Responsibilities: Client relationship management Own the commercial relationship for a portfolio of approximately 30 existing clients. Build trusted relationships with business owners, senior decision-makers, and other key stakeholders. Develop a strong understanding of each client organisation, including priorities, challenges, budgets, and future plans. Maintain a structured schedule of client meetings, service reviews, and strategic planning sessions. Act as the principal commercial contact and point of coordination between clients and Netteam tX. Gather structured client feedback, coordinate appropriate actions, and maintain an accurate account plan for every assigned client. Existing-account growth Achieve an individual target based on incremental business generated from the existing client portfolio. Identify cross-sell and upsell opportunities based on genuine client needs and business objectives. Build and maintain a qualified account-growth pipeline. Work with technical and commercial specialists to develop appropriate solutions and proposals. Lead commercial conversations relating to additional products, services, projects, and licensing. Maintain accurate forecasts and provide regular performance updates to the Commercial Director. Renewals and retention Take ownership of the commercial renewal process across the assigned portfolio. Maintain an accurate schedule of contract, service, and licensing renewal dates. Start renewal conversations early enough to understand client intentions, risks, and changing requirements. Coordinate internal input for renewal proposals and commercial reviews. Identify renewal risks and raise them promptly with the Commercial Director. Strategic client engagement Lead quarterly strategic reviews, presenting evidence from Netteam systems, the external landscape and the client's aspirations to deliver strategic roadmap led recommendations. Help clients connect technology decisions with wider business objectives. Discuss technology investments in terms of business value, cost, risk, and operational impact. Coordinate technical specialists when detailed advice, assessments, or solution designs are required. Maintain sufficient awareness of cloud services, cybersecurity, networking, modern workplace technology, artificial intelligence, and automation to recognise relevant opportunities. Translate technical recommendations into clear business and commercial language. Service liaison and escalation Act as the commercial liaison between clients and the Netteam tX service organisation. Review service performance and recurring issues during regular client meetings. Ensure client concerns are recorded and directed to the appropriate internal team. Escalate material service concerns to the Director of Service. Keep clients appropriately informed while service issues are being investigated or resolved. CRM, reporting, and forecasting Maintain accurate client, opportunity, renewal, and activity records within the CRM system. Produce reliable forecasts against the individual existing-account growth target. Record agreed client actions and ensure commitments are followed through. Use commercial and client data to identify renewal risks and growth opportunities. Report on pipeline, renewals, account performance, and client feedback to the Commercial Director. Security and compliance awareness Maintain a working awareness of cybersecurity, data protection, and information-security principles. Recognise potential client risks and involve the appropriate Netteam tX specialists. Follow company governance, commercial, data-protection, and information-security processes. Ensure commercial commitments are properly documented and internally approved. About you: Experience and attributes: Essential experience: Successful account-management experience within an MSP, technology provider. A strong record of growing existing client accounts and achieving individual commercial targets. Experience managing contract and service renewals and converting cross-sell and upsell opportunities. Confidence engaging business owners and senior decision-makers. Commercial awareness and the ability to relate technology investments to business outcomes. Experience coordinating internal service, technical, project, and commercial teams. Ability to manage client concerns and maintain confidence during service issues. Experience using a CRM system to manage activity, opportunities, renewals, and forecasts. Strong written, verbal, presentation, and negotiation skills. Willingness to travel to client sites, typically twice per week. Desirable experience: Experience managing a portfolio of small and mid-sized organisations. Awareness of ITIL, ISMS, ISO 27001, or similar service and security frameworks. Detailed solutions-architecture knowledge and hands-on engineering experience are not required. In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Account Manager / B2B IT Sales Executive, Client Relationship Manager - MSP / Tech, Managed Services Account Manager, MSP Sales Account Manager, Client Success Manager may also be considered for this role.
Oct 20, 2026
Full time
Job Title: Account Manager Location: Hybrid / Newbury with Client travel typically twice per week Salary: Competitive + Commission Job Type: Full Time, Permanent About the role: Netteam tX is seeking a commercially focused Account Manager to retain and grow a portfolio of approximately 30 existing small and mid-sized clients. You will own the commercial client relationship, develop a detailed understanding of each organisation, and identify opportunities to provide additional value through Netteam tX products and services. Your primary objectives will be to achieve an individual growth target from within the existing client portfolio, retain contract renewals, and maintain strong client satisfaction. Responsibilities: Client relationship management Own the commercial relationship for a portfolio of approximately 30 existing clients. Build trusted relationships with business owners, senior decision-makers, and other key stakeholders. Develop a strong understanding of each client organisation, including priorities, challenges, budgets, and future plans. Maintain a structured schedule of client meetings, service reviews, and strategic planning sessions. Act as the principal commercial contact and point of coordination between clients and Netteam tX. Gather structured client feedback, coordinate appropriate actions, and maintain an accurate account plan for every assigned client. Existing-account growth Achieve an individual target based on incremental business generated from the existing client portfolio. Identify cross-sell and upsell opportunities based on genuine client needs and business objectives. Build and maintain a qualified account-growth pipeline. Work with technical and commercial specialists to develop appropriate solutions and proposals. Lead commercial conversations relating to additional products, services, projects, and licensing. Maintain accurate forecasts and provide regular performance updates to the Commercial Director. Renewals and retention Take ownership of the commercial renewal process across the assigned portfolio. Maintain an accurate schedule of contract, service, and licensing renewal dates. Start renewal conversations early enough to understand client intentions, risks, and changing requirements. Coordinate internal input for renewal proposals and commercial reviews. Identify renewal risks and raise them promptly with the Commercial Director. Strategic client engagement Lead quarterly strategic reviews, presenting evidence from Netteam systems, the external landscape and the client's aspirations to deliver strategic roadmap led recommendations. Help clients connect technology decisions with wider business objectives. Discuss technology investments in terms of business value, cost, risk, and operational impact. Coordinate technical specialists when detailed advice, assessments, or solution designs are required. Maintain sufficient awareness of cloud services, cybersecurity, networking, modern workplace technology, artificial intelligence, and automation to recognise relevant opportunities. Translate technical recommendations into clear business and commercial language. Service liaison and escalation Act as the commercial liaison between clients and the Netteam tX service organisation. Review service performance and recurring issues during regular client meetings. Ensure client concerns are recorded and directed to the appropriate internal team. Escalate material service concerns to the Director of Service. Keep clients appropriately informed while service issues are being investigated or resolved. CRM, reporting, and forecasting Maintain accurate client, opportunity, renewal, and activity records within the CRM system. Produce reliable forecasts against the individual existing-account growth target. Record agreed client actions and ensure commitments are followed through. Use commercial and client data to identify renewal risks and growth opportunities. Report on pipeline, renewals, account performance, and client feedback to the Commercial Director. Security and compliance awareness Maintain a working awareness of cybersecurity, data protection, and information-security principles. Recognise potential client risks and involve the appropriate Netteam tX specialists. Follow company governance, commercial, data-protection, and information-security processes. Ensure commercial commitments are properly documented and internally approved. About you: Experience and attributes: Essential experience: Successful account-management experience within an MSP, technology provider. A strong record of growing existing client accounts and achieving individual commercial targets. Experience managing contract and service renewals and converting cross-sell and upsell opportunities. Confidence engaging business owners and senior decision-makers. Commercial awareness and the ability to relate technology investments to business outcomes. Experience coordinating internal service, technical, project, and commercial teams. Ability to manage client concerns and maintain confidence during service issues. Experience using a CRM system to manage activity, opportunities, renewals, and forecasts. Strong written, verbal, presentation, and negotiation skills. Willingness to travel to client sites, typically twice per week. Desirable experience: Experience managing a portfolio of small and mid-sized organisations. Awareness of ITIL, ISMS, ISO 27001, or similar service and security frameworks. Detailed solutions-architecture knowledge and hands-on engineering experience are not required. In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Account Manager / B2B IT Sales Executive, Client Relationship Manager - MSP / Tech, Managed Services Account Manager, MSP Sales Account Manager, Client Success Manager may also be considered for this role.
Artis Recruitment
CRM Manager
Artis Recruitment Bristol, Somerset
CRM Manager Hybrid - Bristol (2 days per week in the office) Must have previous experience with InterAction, a similar legal CRM system, or a CRM platform used extensively within the professional services sector. Are you an experienced CRM professional looking to make a real impact within a leading UK Law Firm? We're looking for a commercially minded CRM Manager to take ownership of a business-critical CRM platform, driving its evolution, adoption and strategic value across the organisation. This is a fantastic opportunity to work at the heart of a major CRM transformation programme, partnering with senior stakeholders and cross-functional teams to ensure the platform becomes a key driver of client engagement, business development and data-led decision making. The Role As the CRM Manager, you'll be responsible for the ongoing development, optimisation and adoption of the organisation's CRM platform. Working closely with Marketing, IT, Data and Business Development teams, you'll ensure the system delivers meaningful insight, supports business growth and provides an outstanding user experience. You'll play a leading role in shaping CRM strategy, championing best practice and driving organisational change to maximise engagement with the platform. Key Responsibilities Lead the ongoing development and optimisation of the CRM platform. Work alongside IT and Data teams to deliver enhancements, integrations and system improvements. Ensure high levels of data quality, governance and reporting capability. Develop dashboards, workflows, automation and reporting that provide valuable business insights. Support marketing and business development initiatives through effective CRM utilisation. Identify opportunities to introduce AI and emerging technologies to improve CRM capability. Drive user adoption through training, engagement and change management initiatives. Build strong relationships with senior stakeholders, influencing best practice across the business. Monitor system usage, reporting on adoption, performance and opportunities for improvement. Translate CRM data into meaningful commercial insight that supports strategic decision making. About You We're looking for someone who combines strong technical CRM expertise with excellent stakeholder management skills. You'll ideally have: Previous experience managing and developing enterprise CRM platforms. Experience within a professional services environment. Strong understanding of CRM configuration, optimisation and system enhancement. Experience working closely with IT, Data and Marketing teams. Knowledge of reporting, analytics, dashboards and workflow automation. A track record of increasing CRM adoption and leading business change. Excellent communication and relationship-building skills with senior stakeholders. Experience delivering CRM projects, system rollouts or continuous improvement initiatives. An interest in AI and data-driven technologies would be advantageous. What's on Offer Competitive salary to £80,000 p/a Excellent benefits package Hybrid working (2 days per week in the Bristol office) Opportunity to lead a high-profile CRM transformation programme Collaborative, forward-thinking working environment Genuine opportunity to influence business strategy through technology and data If you're passionate about CRM, data and driving organisational change, we'd love to hear from you.
Oct 20, 2026
Full time
CRM Manager Hybrid - Bristol (2 days per week in the office) Must have previous experience with InterAction, a similar legal CRM system, or a CRM platform used extensively within the professional services sector. Are you an experienced CRM professional looking to make a real impact within a leading UK Law Firm? We're looking for a commercially minded CRM Manager to take ownership of a business-critical CRM platform, driving its evolution, adoption and strategic value across the organisation. This is a fantastic opportunity to work at the heart of a major CRM transformation programme, partnering with senior stakeholders and cross-functional teams to ensure the platform becomes a key driver of client engagement, business development and data-led decision making. The Role As the CRM Manager, you'll be responsible for the ongoing development, optimisation and adoption of the organisation's CRM platform. Working closely with Marketing, IT, Data and Business Development teams, you'll ensure the system delivers meaningful insight, supports business growth and provides an outstanding user experience. You'll play a leading role in shaping CRM strategy, championing best practice and driving organisational change to maximise engagement with the platform. Key Responsibilities Lead the ongoing development and optimisation of the CRM platform. Work alongside IT and Data teams to deliver enhancements, integrations and system improvements. Ensure high levels of data quality, governance and reporting capability. Develop dashboards, workflows, automation and reporting that provide valuable business insights. Support marketing and business development initiatives through effective CRM utilisation. Identify opportunities to introduce AI and emerging technologies to improve CRM capability. Drive user adoption through training, engagement and change management initiatives. Build strong relationships with senior stakeholders, influencing best practice across the business. Monitor system usage, reporting on adoption, performance and opportunities for improvement. Translate CRM data into meaningful commercial insight that supports strategic decision making. About You We're looking for someone who combines strong technical CRM expertise with excellent stakeholder management skills. You'll ideally have: Previous experience managing and developing enterprise CRM platforms. Experience within a professional services environment. Strong understanding of CRM configuration, optimisation and system enhancement. Experience working closely with IT, Data and Marketing teams. Knowledge of reporting, analytics, dashboards and workflow automation. A track record of increasing CRM adoption and leading business change. Excellent communication and relationship-building skills with senior stakeholders. Experience delivering CRM projects, system rollouts or continuous improvement initiatives. An interest in AI and data-driven technologies would be advantageous. What's on Offer Competitive salary to £80,000 p/a Excellent benefits package Hybrid working (2 days per week in the Bristol office) Opportunity to lead a high-profile CRM transformation programme Collaborative, forward-thinking working environment Genuine opportunity to influence business strategy through technology and data If you're passionate about CRM, data and driving organisational change, we'd love to hear from you.
Akkodis
Technology Innovation Manager
Akkodis
Innovation & Technology Manager Salary: £80,000-£90,000 + Benefits We're partnering with a well-established organisation undergoing significant investment in technology, innovation, and customer-focused digital services. As part of a growing innovation function, we're looking for an experienced Innovation & Technology Manager to help drive the delivery of key technology initiatives and support the adoption of new solutions across the business. This is a highly visible role that blends stakeholder engagement, technology delivery, and innovation. You'll work with both UK and international stakeholders, helping to translate business challenges into practical technology solutions while ensuring existing strategic initiatives are delivered successfully. The Role You will be responsible for coordinating and delivering a variety of technology and innovation projects, including: Rolling out new digital applications used by operational and frontline teams Supporting customer-driven technology initiatives and service enhancements Evaluating emerging technologies and identifying opportunities for adoption Working with internal technology teams and third-party suppliers to deliver solutions Building strong relationships with senior stakeholders across multiple regions Developing presentations, business cases, and updates for leadership teams Managing multiple projects and workstreams simultaneously This role is primarily focused on execution and delivery, ensuring technology initiatives move from concept through to successful implementation. About You We're interested in speaking with candidates who can demonstrate: A strong understanding of technology, digital transformation, or innovation programmes Excellent communication and stakeholder management skills Experience working with both UK and international teams The ability to engage confidently with customers and senior business leaders Strong organisation, planning, and project delivery capabilities A polished and professional approach to presentations and reporting Desirable Experience Exposure to mobile technologies, operational applications, automation, or robotics Experience supporting technology change programmes in large, complex organisations Understanding of customer-facing technology solutions and digital service delivery What's on Offer Opportunity to join a growing innovation function with strong executive backing Exposure to emerging technologies and business transformation initiatives Significant stakeholder visibility across the organisation Competitive salary of £80,000-£90,000 plus benefits Hybrid working environment This is an excellent opportunity for someone who combines strong delivery skills with a genuine interest in technology and innovation, and who enjoys building relationships across a complex stakeholder landscape. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Oct 20, 2026
Full time
Innovation & Technology Manager Salary: £80,000-£90,000 + Benefits We're partnering with a well-established organisation undergoing significant investment in technology, innovation, and customer-focused digital services. As part of a growing innovation function, we're looking for an experienced Innovation & Technology Manager to help drive the delivery of key technology initiatives and support the adoption of new solutions across the business. This is a highly visible role that blends stakeholder engagement, technology delivery, and innovation. You'll work with both UK and international stakeholders, helping to translate business challenges into practical technology solutions while ensuring existing strategic initiatives are delivered successfully. The Role You will be responsible for coordinating and delivering a variety of technology and innovation projects, including: Rolling out new digital applications used by operational and frontline teams Supporting customer-driven technology initiatives and service enhancements Evaluating emerging technologies and identifying opportunities for adoption Working with internal technology teams and third-party suppliers to deliver solutions Building strong relationships with senior stakeholders across multiple regions Developing presentations, business cases, and updates for leadership teams Managing multiple projects and workstreams simultaneously This role is primarily focused on execution and delivery, ensuring technology initiatives move from concept through to successful implementation. About You We're interested in speaking with candidates who can demonstrate: A strong understanding of technology, digital transformation, or innovation programmes Excellent communication and stakeholder management skills Experience working with both UK and international teams The ability to engage confidently with customers and senior business leaders Strong organisation, planning, and project delivery capabilities A polished and professional approach to presentations and reporting Desirable Experience Exposure to mobile technologies, operational applications, automation, or robotics Experience supporting technology change programmes in large, complex organisations Understanding of customer-facing technology solutions and digital service delivery What's on Offer Opportunity to join a growing innovation function with strong executive backing Exposure to emerging technologies and business transformation initiatives Significant stakeholder visibility across the organisation Competitive salary of £80,000-£90,000 plus benefits Hybrid working environment This is an excellent opportunity for someone who combines strong delivery skills with a genuine interest in technology and innovation, and who enjoys building relationships across a complex stakeholder landscape. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

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